Reviews of Chapman Heating & Air Conditioning. (HVAC Contractor) in Indianapolis (Indiana).

Chapman Heating & Air Conditioning

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HVAC contractor

HVAC contractor

6117 N College Ave Suite #2C, Indianapolis, IN 46220, United States

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Information of Chapman Heating & Air Conditioning, HVAC contractor in Indianapolis (Indiana)

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Reviews of Chapman Heating & Air Conditioning

Drew Loftus

Aaron, Chris and Rodney did a great job with their crew getting one of our HVAC systems replaced in one business day. Rodney's work on the installation was super detail oriented and I appreciate how he values his trade/workmanship. It really shows and we couldn't be more pleased.

Don Collins

The Chapman crew replaced our furnace and AC in 4 hours. No mess, no hassle. Very professional. Thanks Chapman. I had an under slab water leak, called Chapman , they recommended a locator company and came out immediately after to fix the problem. Thanks again Chapmam Water heater, quit called Chapman , they had it replaced the same day. Chapman is without a doubt, my only choice.

Kirk Preuschl

Perry was an outstanding representative for Chapman. On Time. Honest. Efficient. Shared many interesting observations on existing vent system, insulation, windows, etc. He listened attentively and responded without hesitation while remaining focused on quality outcomes. Never felt like he was rushing. He was very methodical and exceedingly well-mannered with a decent sense of humor. Chapman has never let us down.

Kristi Huntington

We lost our heat late into the evening, called Chapman at 11:30 pm and the lovely lady we spoke to was able to get someone scheduled for the next morning. Steve arrived at 9 am the next morning and was very professional and kind. He was also extremely thorough and not only got our system back up and running but explained everything to us. The cost was affordable and service was high quality. We highly recommend Chapman.

Kristy Spurling

Earl showed up just a short time after I requested service. He is very knowledgeable and dedicated to his field. My a/c unit is over 20 years old and I feared beyond repair. He was able to diagnose it's problem and had it up and running in less than an hour. I really appreciate the prompt service. I also appreciate the integrity of Chapman Heating and Cooling. Earl could have easily suggested the age of the unit as irreparable and tried to push the new unit but didn't. Thank you Earl for your time and professionalism. I appreciate it greatly.

Kristy Holmes

Tony was very knowledgeable and professional! He explained what he was going to do and Why! I appreciated that. I was treated with respect and was pleased with his work! I also had Chad work on my furnace after a previous Chapman employee failed. Chad walked into a situation with a very upset customer and it didn’t take him long to win the customer over! As far as I am concerned they don’t come any better than him! He worked late to unsure my furnace was operating correctly! He was honest, professional, polite and extremely knowledgeable again explaining what he was doing and why! I will definitely be requesting Chad for all my furnace repair work!

Keith Hagan

I've relied on Chapman for over a decade now and they always provide excellent service. Today, I had Keith out to repair an issued he found with my furnace. He was prompt, efficient with his time, friendly to interact with, and did a great job. And the price is always reasonable. I signed up this year for a AC/Furnace and tankless water heater service contract because they are just that good. I have no reservations in referring them to friends and family.

Don Davies

Very professional in speaking with customers and appearance. Very knowledgeable, he had wealth of understanding of customer's needs and different affordable options. He listened to what was said and was able to give suggestions and helpful hints that went beyond the current service call. If this is the level of overall service experience from most of Chapman's service staff, we may make Chapman's our primary service company

Elizabeth Hahn

Perry arrived on time, and did work quickly and professionally. He has serviced our Geo Thermal system previously and knows the equipment. Confidence is built with technicians that repeatedly service a particular customer every year. We are thankful that Chapman gives us the option of requesting Perry, and that he continues to be a valued Chapman employee. We hope to see him in June when the A/C portion of our Geo Thermal unit needs its annual checkup done. Final note, the office staff is excellent as well. Was called the morning of our appointment with a possible conflict, and things were worked out, as far as my schedule was concerned.

Lynne Brennan

We so appreciate the quick, professional, and thorough job that David and his associate provided when our furnace stopped working unexpectedly. He found the electrical issue quickly an had it repaired quickly as well. Chapman has been a business we both rely on and have come to expect great service from their employees. Thanks for making our lives that much better.

Joseph Lahr

Experienced faulty operation of furnace. Called for service and were fortunate to have someone on site within 2 hours of initial call. The service man was pleasant, efficient and thorough. He corrected the fault, explained what had failed and what was done to correct it and said that in his opinion the unit, while old, was in very good condition and with proper maintenance should last several more years.

Emily Litsey

We had a great experience with Chapman and have used them for services several times. Bill was on time, professional and able to quickly diagnose an issue with our water heater. We were very happy with his work and highly recommend Chapman!

Deborah Carmichael

My elderly mom had to get a new furnace this week. Ron did a great job. He was very knowledgeable, professional and most of all very patient with her as she had many questions and comments! I especially appreciate the way he walked her through using a new thermostat.

Kimberly Watts

We have used Chapman in the past to install rough in’s for a new bathroom install. They provided great customer service and were quick to respond with a quote and flexible on timing. A few weeks later, we needed a new water heater and water softener. They sent out the same team who went above and beyond to fix the situation, even fixing some other plumbing issues that they found along the way. Tony was the main man both times -very friendly and helpful in explaining things as they came up. He also was great with my pup!

Monica Ash

Found a leak @ shutoff valve after repairing my toilet. Tyler was able to pinpoint the problem and quickly replaced the drain line. He was kind & polite and explained every step & cost. Louis was here today to install a new toilet for us. He was efficient, knowledgeable and very thorough. And, he took care of all the trash and left nary a drop of water behind. We are delighted!

Matt Mazelin

Chuck did a great job and was very professional. The repair ended up being a simple fix, but he knew right away what to look for and had the shop up and running very quickly! Will always use Chapman for all my plumbing and heating/cooling needs. Thanks!

JesusIsMy StrongTower

Repair Technician Gage installed a new water heater and did an outstanding job. He was professional, knowledgeable, and clean. I appreciated the fact that he really seemed to enjoy his work and his company. He represented Chapman Heating well. I will always call on this company for any HVAC issues.

Emily Bennett

Nathan came out to do annual maintenance on our ac/heat pump. He was very thorough, addressed our questions, and explained each step of the process. He was respective, punctual, and very thorough. We hope to see him back next time we are due for maintenance.

Suzi Thralls

I called Chapman on Saturday morning needing an emergency plumbing service. Charles Colbert arrived sooner than anticipated. He was very courteous, efficient and knowledgeable. I've not had a bad experience with Chapman yet. I trust and value them with all of my heating, air and plumbing issues. I would definitely recommend them to anyone.

Robert Archer

They had a serviceman (Andrew) at my house within 3 hours. He was extremely professional and knowledgeable. He quickly identified the problem and fixed it within an hour. So impressed with this company and will definitely use them again if the need arises. Thank you for your help.

Tara Dannenbring

Had an excellent experience. Called and was able to get a same day appointment for my heating issue. Chris A was phenomenal and spent the time to explain what was going on. Felt like he really knew what he was talking about. I will be a returning customer!

Carol Cox

I am always very pleased with their service. Tyler was here today and he was very professional and explained everything so I could understand what he had done. I really appreciate the the the experience as a customer to have people I feel I can trust.

Randy Ingram

The team was professional and quick to respond. I had used this company almost 4 years ago to replace my AC/Furnace in a similar situation but different home. Unfortunately (and it was explained to me before I had the work done), the price for this work was almost 50% higher than 4 years ago. But I still recommend this company for their quality, professionalism, and being on time!

John Marion

I have always had the best experiences with Chapman Service people. Today was no exception, as Dustin re-attached a vent in our crawl space. Not only did complete that work, he noticed another problem with our sump pump and fixed that too while in our crawl space. He saved me a lot of not so pleasant work! Dustin, thanks for helping us.

Laurie Williams

Tony Chafin was fantastic very friendly and knowledgeable. He explained everything and went above and beyond to make sure I was happy with the installation. My cat liked him and she hates everyone so he got extra stars! Will definitely use them again in the future.

Steve Ostermeier

We have been using Chapman for annual maintenance on heating and Cooling system they installed in the past. They found a crack in our heat exchanger during the last inspection on a Thursday and installed a new furnace on the following Monday. The whole process was very professional. The installation crew were very professional and the installation went quickly. We would highly recommend Chapman heating and Air Conditioning.

Mick Coates

Chad Roe was amazing. Very knowledgeable. Quickly diagnosed and corrected the issue. He took time to explain the problem and what he would be doing to correct it. Business minded but personable and easy to understand. Thank you for scheduling Chad to solve our heating problem. Michael Coates

Nancy Hume

Thomas installed the equipment needed to reduce the pressure of water coming into my softener. He was very efficient in his work, very professional, polite and very helpful in making sure I understood what he was doing. I am very appreciative of the service I received from him and Chapman.

Dave Baldwin

We had a bad fan motor on our heat pump and David & Trent repaired it for us. They were personable and took time to explain everything to us. We are new to Indy and so I went on NextDoor and asked people who they would recommend. It was overwhelming for Chapman. You have a bunch of satisfied customers in Indianapolis and you added us to that group today. Thank you so much.

bill wilson

Tyler gave us a courtesy call and arrived on time. He was willing and able to answer all our questions. He was calm and acted very professional. I would ask for Tyler to be the technician Chapman Heating sends for all our service calls.

Cynthia Martin

Jason arrived before the allotted time which when having a clogged toilet and only one bathroom is a godsend. He was professional and courteous. He explained what he was going to do and how much it cost before starting the work. He was quick and efficient. I would recommend Jason and Chapman for plumbing issues. Thanks Jason!

Jesus Garcia

Chad was very knowledgeable and responsive to my questions. Was very professional and respectful. Repaired my condensation drain in a timely matter. I would highly recommend him. Thank you!

Linda Cauger

Bill Fennell came to our home today for faucet and garbage disposal installation after we had renovations done in our kitchen and master bathroom. Bill called beforehand to let us know when he would be here and arrived on time. He was very courteous, respectful and knowledgeable about his work and did a great job with our kitchen installations. We have very outdated pipes in the master bathroom, and Bill was very honest with us about the fact that it would be best to get a quote for relocating and updating the pipe before putting in our new faucet, so it would work at its best once the fixtures were in place. We are very pleased with the work Bill did for us today, and will request him again for the completion of the work yet to be done. Thanks Bill, and Chapman! Linda Cauger

C Davis

The repairman was here for less than twenty minutes to ascertain that my water heater was not repairable. Then he gave me an estimate for a new one which I felt was to high. After I declined the bid I was charged 94.00 dollars for no work just a ten minute observation of my water heater. I also thought this was to high but paid it.

Gerald Newman

Aaron is an excellent technician. He explained what he was doing and gave us a lot of information. Suggested a better filtration system than we had. Also suggested surge protection of blower motor. Service appreciated.

Kevin Gosnell

Ron and his partner from Chapman were very much appreciated for their work and customer service. They finished in a timely manner and were on their way! All in all, it was not a bad experience.

Sue Mills

Perry Sisk arrived within the promised time interval to check for a possible gas leak around the furnace. He performed several tests and confirmed there was no leak. He was courteous, efficient, and knowledgeable and offered suggestions as to what to do if I smelled the "rotten egg" odor again. Overall, I was very satisfied with the service.

Kent Lebherz

We found our A/C fan motor not working on Saturday afternoon. I placed a call for a tech to come out and assess the problem. The call was handled efficiently, as the rep checked with the tech on call, and offered a service call for that same evening/night. We opted for a next morning appointment, which she then set up for us. The tech called Sunday morning, and made the visit, diagnosing the problem and advising on how we should handle the system while Chapman checked for part availability, and assured me that they would get back to me on Monday with the status of the part. I am very pleased with how everything has been handled so far. Update: I was very concerned that Chapman would have a difficult time finding the needed part, in that my AC unit is 20 years old, but not only were they able to find it, they also were able to schedule my tech to return just one day after the initial visit to install it. I could not be happier about the way Chapman has handled this. They communicated well, and in a timely way throughout, and my tech, Cody, was extremely knowledgeable, professional, and easy to work with. Based upon this experience, and a previous service call, I would not hesitate to recommend Chapman very highly.

dustin davis

Had Evan put today for annual service on our furnaces, on time, neat, clean, very professional and efficient. Had a small issue that we needed to get fixed and he took care of it. Very happy with the service today. I'll continue to use their services.

Jimmy Shea

Probably could’ve gotten a cheaper quote, but after having them out to service my unit and the tech giving all sorts of advice on how to get the most out of the unit and not trying to sell me on a new one at all I was convinced they’d do a stellar job and they did. Had them install a new attic unit and all new duct work throughout the house and now my second floor + attic that would barely go below 80° is freezing. Can’t recommend them enough they were efficient and their work looks stellar.

Jeffrey C

I've been a Chapman customer for more than a decade, choosing them for HVAC maintenance at three different homes. They provide high quality at a fair price and all of their technicians are friendly, conscientious of your property, and thorough in their work and willingness to explain matters to you, particularly Perry.

Phyllis Girton

They arrived on time to make the install today. They worked constantly and consistently until the project was complete. Extremely polite. Excellent instructions on my responsibilities and how to use the thermostat.

MIKE KENDALL

Doug does the best professional job of any service personnel that we have ever had. He is very efficient and always very friendly. He explains what he did so that we can understand it.

Maureen Hodson

Jake arrived at earliest time of scheduled window. Introduced himself and asked if we were having any issues with our furnace. Jake was very friendly, professional, thorough and before he left he asked if I had any questions. Thank you, Jake.

Terri Monaghan

Tyler was outstanding and took his time to explain the situation fully. He arrived promptly and repaired the problem quickly. Then did a thorough check to make sure our problem was repaired properly.

Jennifer Junod

Brian with Chapman Heating, Air Conditioning and Plumbing did an amazing job with our furnace maintenance and repair. I would highly recommend this company and Brian. Thanks for the great work!

Donna Ingersoll

The plumbers were very professional and kindly answered all my questions. I have used Chapman Heating many times and will continue to do so. Their workers are remarkable!

Shiela Filson

We have used Chapman this year/2022 for A/C and heat system maintenance at our home; lake house and parents home. All of the technicians were kind, very professional, extremely knowledgeable and happy to explain anything that we had questions about. Will continue to use them for sure!

Geno Braun

I was called first thing in the morning, the team was on their way to install new furnace/air conditioner. They were respectful, professional and did a great job. Would highly recommend.

Robert Davis

Dustin was very professional. He arrived at the time he was scheduled. He cleaned and checked all parts of our furnace. He even took pictures to help us better understand what he had done. We were very pleased with his work!

Rhonda Frais

Jacob was very respectful & knowledgeable, he was on time, Jacob addressed my concerns regarding one room being cooler and another room being to warm and gave good advice on how to mitigate the issue. This is his second visit for maintenance and I would be happy to have him continue my yearly heating and cooling for my home!

Nicholaus Jones

Thomas was great. He was professional, courteous, and very knowledgeable. He fixed our problem and took care of it. Would recommend 100%

Katie Perry

My heat went out this winter and Chapman saved me. They were able to come the same day I called and went above and beyond to acquire a part that had to be ordered. They had it up and running within a couple of hours of receiving the part.

Bradley Corliss

Bill was the technician that came to my house. He explained everything that was taking place with the horrible event of my house leaking from multiple places. He explained the work process and the each procedure of fixing the leak with the cost included. He was honest, genuine, and I would highly recommend Bill for his ethics.

Rudy Jackson

David White is by far the best service technician I have ever had. He is a professional in his work and very detailed. Actually David is why I use Chapman.

Beverly Tewell

The tech himself was nice and did a good job fast BUT i was scheduled to receive a call at 3 and was told he should arrive 3.30ish. No call no show! Had to call office several times, no one could get ahold of anyone. Basically waited just under 2 hours, they called my mothers # instead of mine and said they would arrive in 10 min. I have a very tight schedule so was very flustered. Then to be charged $159 for a hose that took 5-10 minutes Ughhh! We have a service contract and have loved this company a long time service is normally impeccable, I hope this was an isolated incident.

Barbara Dohm

He did our annual furnace checkup and he was very nice. He brought the new furnace filter and installed and seemed to look it over and didn't find anything that would be a future problem.

Ronald Waltner

our furnace was not heating and he really could not find a reason so since it had been serviced in November he just hoped for the best. It continued to shut off and he had to come back. The conclusion was that two expensive parts had failed so we decided to replace our 12 year furnace with a new Bryant one.

Samuel Corrado

These guys are the best in town. I have had them service our hvac systems multiple times. They have fixed several messes left behind the clowns that did a shoddy job installing our original HVAC system. If you want honest pricing and dependable service, Chapman is your answer. Recently Chris serviced our hvac system and gave honest feed back without pressuring unnecessary repairs and did an excellent job cleaning and documenting his work.

Ben Mazzei

The team was professional. Did a great job and cleaned up after the installation. I got an education on the equipment that made me feel comfortable with my new Heating and cooling system.

Cathy Mullens

Jake was very professional and thorough. He even checked and corrected a noise our furnace was making. We're very happy with the service from Chapman. See you in the fall for our furnace maintenance visit. Ronald installed our new heating system. He did a great job! Thanks Ronald!

Trae McQueen

Jason was friendly, knowledgeable and professional! He is a real asset to your company. I will request him in the future! Thank you for a job well done.

Susie Stanley

Chuck is very personable, competent and professional. He analyzed the situation, located the cause of the leak, which will involve another skill trades professional. The problem was not a plumbing issue but he did point us in the right direction to resolve the issue.

Gerda Perry

Mr. Bullock provided excellent and courteous service. This is in keeping with the excellent service we have received from all the technicians that have come to our home from Chapman. Guy and Gerda Perry

Connie Thomas

Louis was very confident and knowledgeable in completing the installation of a new toilet. He was also very courteous to me and my home. Good job Louis! Thank you!!

Marcia Cybul

When it rains,…. It pours and sometimes creates backup issues inside! Chapman is always so responsive and competent. Great service and knowledgeable techs.

Carol Scott

This review is for Matt Dowdy. Matt arrived on time Monday, October 10, 2022. He went straight to work after accessing my questions. Matt was always professional, courteous and pleasant, and answered all my questions thoroughly. Matt was always friendly. Matt even wrote the answers to my questions on the sheet of paper they were written on! I would highly recommend Matt! He is an excellent Chapman employee!

Kent Kaiser

I am a new customer of Chapman for HVAC and a Water Softener and am very happy with their equipment and support. Thanks to Louis today for delivering my water softener salt, it was very much appreciated.

Anne Waskom

Chapman was professional from their first email confirming our service to rearranging our service for my need to postpone. The servicemen worked diligently and explained the progress as they worked. They cleaned up after themselves and explained the water heater they installed. We will continue to use Chapman in the future!

Todd Wheeler

Rob was very thorough and answered any questions I had. He was very knowledgeable & helpful! The same for Andrew yesterday concerning the sump pump issue!

Laura Smith

Chapman Heating has been keeping my HVAC system running for a couple of years now. Maintenance package is a great deal. Highly recommend

Connerandmax

Vonn was excellent, called and told me he was enroute to our house. Showed up looked at the problem and diagnosed within minutes. Vonn was awesome, and he fixed the issue at hand. Vonn was able to calm my wife down, which is no easy feet, great job. I personally want to say thank you.

Brian Jennings

Luis was very professional and polite. He did a great job quickly. I would recommend using Chapman anytime!

David Miller

These guys rocked out a replacement Heat pump and furnace box .Very awesome . Very professional left the work site in a neat and orderly manner . Would recommend these guys any day.

Lk Smith

Louis was fantastic. He was super friendly and knowledgeable. He did an excellent job taking care of my kitchen sink. Thank you.

Felicia Ferguson

Steve has been to my house multiple times. He is always on time, professional, polite and thorough. He always explains what he’s doing and why, giving me options where applicable.

Emry McAlear

Earl is the best! He spent a lot of time explaining things to me and left me with the feeling that he really cares about the job he does. Of course, he also repaired the system and had me up and running in no time!!

Larry Glaze

Quoted $94 tankless water heater diagnostic visit turned into a $344 bill with no work done on the water heater. Diagnosis ended with a need for a replacement part. Replacement work to be done on a later visit.

Ross Barton

I was pleased by service to replace a hot water heater tank thermostat despite the age of the water heater, and also by Ryan presenting and walking through various other options including replacing the tank heater with a new unit or installing a tankless water heater.

Shannon Eads

Jacob was out today to do furnace inspection and maintenance and he did a great job. He was professional and efficient and explained his finding in an easy to understand but not condescending manner.

Kevin Dugan

Chuck is excellent at his job. He is friendly, professional, and competent. I highly recommend him!

Norm Callahan

The visit was for the repair if a no heat situation in my home. Earl had diagnosed the problem the day before and this visit was to install the new part. I was called in advance of his arrival and he arrived within the estimated time. He did his work quickly and provided feedback during his visit regarding progress and the condition of the furnace and the repair. He did a through and excellent job.

Jonathan Phoun

The technician was very professional and was able to answer all questions that I had! Everything went very smoothly and I'm happy to continue using Chapman

Doug Wagner

Chris just replaced the blower motor and circuit board on one of our three units with his usual brand of professionalism and expertise. Count as again as happy Chapman customers!

Garen Garrison

Tyler was extremely attentive and dedicated to give them a great service. I will be requesting him for all future HVAC appointments.

Brenda Grimme Stout

He cleaned/serviced our furnace. He was thorough, explaining his findings. He answered questions we had regarding use of furnace fan and ceiling fans to maximize air flow

Shorty Dogg

On time Curtis verey knowledgeable great service I would highly recommend Chapman as a company and definitely Chris as a tech thank you..

Edward Bastyr

Very helpful techician. Prices were a little high for service on a warranteed repair but otherwise when they come you kow the job gets done correctly.

Julia Prather

Keith did an excellent job diagnosing the problem with my heating/cooling system and explaining my options. He was polite and left me to make an informed decision with no sales pressure

Reva Pinkard

Chapman installed a toilet we purchased from Lowes , arrived on time, was friendly and professional, made sure that it worked as it should before leaving, Thank you so much

Donna Fyffe

Gage was professional, knowledgeable and able to make the repair. He kept me informed throughout his work.

Barbara George

Aaron was my Service Tech and He Is Great. Very personable in addition to being all about customer service. He explained the issues, did his work seamlessly and in what seemed like no time completed the jobs. He is a dedicated Chapman enthusiast as well as a most knowledgeable tech. Please thank him for me if you will.

Christina Morog

David was knowledgeable, professional and timely. Couldn’t have asked for better service. So happy I chose Chapman.

Robin Reagan

Doug was professional, courteous and thorough. He took photos to illustrate his explanation of what was wrong with our furnace and patiently walked through the results of his diagnostic while I took notes to review with my husband later.

Kristin McCorkle

Great experience! They were able to fit us in last minute in bad weather. Very professional and knowledgeable!

Bob Curtis

Tyler was professional and courteous. He took the time to explain the job to us and then to do the troubleshooting and maintenance jobs correctly. His willingness to perform maintenance on our system, rather than trying to pressure us into a new one, was a refreshing change compared to other companies we've worked with. Based on our experience with him, we have signed up for regular yearly maintenance with Chapman and will be asking for Tyler to come back!

Alan Nagel

I received a call letting me know that a tech was about 15 minutes away and asking if that would be a good time for me. Jake was prompt, courteous, knowledgeable, and friendly. My wife and I were very pleased with his visit. As he was leaving, I let him know that I had a problem with Chapman and Bryant about 6 months ago. Apparently, Bryant had a server problem and that reflected in a note on my thermostat and caused my furnace to stop working. Chapman was sending a repairman to repair the problem when my furnace began working again and the thermostat began reading properly. i found out that this was a problem with Bryant only. if the service tech had arrived, i probably would have had to pay a service fee and they would not have been able to fix the problem. Chapman and Bryant should have a system in place to alleviate this potential problem.

Trudie Beth

Nathan had already done the winter check of our furnace but didn't have the needed filter. He brought the filters by today and changed the one we had. Friendly and professional.

PEGGY JONES

David and his work associates did a great job installing our new a/c unit. They were prompt and very thorough with the installation. The area around our a/c unit is cleaner now than before they started! They were respectful and professional and I am very pleased with their service.

Steve Sawchuk

Ron was very knowledgeable, thorough, did a great job and finished quickly. What more could you ask for. He and his partner who also did a nice job replaced my 40 year old heating and cooling unit with a new one tested it and cleaned up before leaving. Thanks to you both!

Foster flint

The business associates were very professional and happy to answer any questions I had. The representative that initially came to check the unit when it stopped working was not high pressure and explained options that would be the best for a new unit. He also explained options for financing that the company could offer. The two men that installed the new unit arrived right on time, they were friendly and introduced themselves, took about 15 minutes of my time to go over everything they would be doing and got right to work. I compared the cost of the options presented to me by the company and they were priced in line with other companies in Indianapolis.

Wendy Robinson

Tyler is the best service technician I have ever dealt with. He is prompt, takes the time to explain everything and just overall does a great job. Will always use Chapman heating & cooling as long as they continue to employ people such as Tyler!

Kristin Rider

Doug was friendly and so helpful. We’re relatively new to the house and the warmer weather showed us that our A/C wasn’t performing correctly. He explained everything to me and gave us a bid for the work that needs to be done. He was thorough and knowledgeable. I appreciate him taking the time to do it right.

Scott Cannon

Top notch and timely service. Tyler was out today for AC maintenance. Very knowledgeable and friendly. He’d been out a time or two before over the years. David out as well a few weeks ago for AC tune up and also a wealth of knowledge and very thorough. Highly recommended.

Jeremy Galvin

Chapman was able to get a technician out to diagnose and fix the issue with my heat pump within 1 day after calling which I thought is very reasonable considering the multiple 90+ degree weather Central Indiana is currently having. Technician Evan Keefer came out and diagnosed that the capacitor had failed and was able to replace it. He also checked the compressor windings were still good before powering up the heat pump. Once the unit was running he made sure no other issues were present before completing the service. Evan was friendly and professional during the service call. Thank you Evan!

Margaret Ashbridge

I had a plumbing problem and called Chapman. They scheduled me for an afternoon appointment the next day, The next morning, after checking with me, they moved the appointment to the morning. Tyler came and was very professional. He assessed the situation, provided a new part and installed it. He also made a suggestion that might improve the life span of the new part. I am very happy with the service I received.

Yetta Wolen

Polite, professional and right on time. I couldn't ask for a better team! I appreciate the time the lead technician, David took to explain and provide information I needed when the HVAC system was serviced in May 2022. Now in August, Corey was sent to assess a concern and fixed it quickly and efficiently. Wonderful customer service. Corey was great and sent me the detailed invoice and photos in a very timely fashion. I cannot thank Chapman HVAC enough and their wonderful team of technicians for taking such great care of their customers!

Don Poor

The tech was super friendly and helpful. He was very professional, but on boot slips every time he cam in and out of the house, explained everything to me, and asked if he could do anything else to help. My AC died ok one of the hottest days so far, they had me back up and running in less than a few hours. We are very grateful! Thank you!

Kathryn Weirick

The folks worked as a team with my remodeling company to repair my GF platform and ducting, installing a great Evolution system. Kudos to everyone!

Clisten Wells

A/C system went down before noon. Chapman had the system back up and working by mid-afternoon. Dakota is a valuable employee; knowledgeable, efficient, works steadily and communicates in a way I can understand. I have been a Chapman customer over 15 years; always there when I call no matter the season or time of day. Thanks, Chapman!

Christina Hunter

I cannot say enough about David the technician. He was amazing, patient, professional,.! I couldn’t have asked for a better service tech. He was super patient with me as I had to deal with installing a new smart thermostat. I will always use Chapman in the future because of this experience. And I hope I get to work with David again.

Ann Jochim

Tony Chafin Jr was great in helping me understand what had happened to my Tankless Water Heater. He told me that it needed an annual flushing to clear out all of the chemicals that build up in the line. He also checked my other bathrooms plumbing, while he was waiting on the flushing to get finished, to make sure all looked good. I only gave 4 stars because of the time not being what they originally told me when I called in for the appointment.

gene conway

Could not have a better experience watching my problem be fixed by a courteous and experienced Person. Wonderful job and will be using this company on any future problems.

Michelle Chasteen

All persons with Chapman were professional and pleasant to do business with. They worked very hard the entire time they were installing our new unit. We are very pleased with the customer service from this company.

Barb Herrin

Corey was very informative and professional! I appreciate the time he took to explain what he was doing and why. He worked clean and made sure I understood what I was paying for. Thanks so much! I would highly recommend!

PAULA JOHNSON

I love using this company. I can always count on them if I have any emergency service needed. The service technicians are always professional and knowledgeable. If I have any questions the technician or the office staff are always there to help. And if I had to leave a message, which is very rarely, my call is returned within the hour. These guys are great and I would definitely recommend them for all your service needs.

Richard Beer

Technician Keith Wray was thorough. I know he addressed items other techs had either missed or ignored. He explained all of my options with their good points and limitations and allowed me to make my decision with no pressure. I would highly recommend Keith and Chapman.

Madelyn Cook

Larry arrived on time and was very efficient , clean and provided us with professional services. He answered all questions we had r/t maintenance of our heating and AC systems and was knowledgeable about his services.

Danielle Marquis

The technician was very thorough and informative. They installed the unit a few years ago and have been servicing it since.

Elle Leparski

Andrew was great! He was very knowledgeable, professional, and friendly. We had a quick plumbing fix, and plan to use in the future for additional plumbing needs.

Tara Hancock

Technicians are always polite and great at explaining everything they do. Would highly recommend. Pricing is reasonable also.

Jolene Rice

Old AC system knocked out and it was 92*. I was hot. Chapman showed up that day to trouble-shoot and estimate and were able to install within 3 days...... amazing. Would recommend them over and over. Professional crews all around. House is cool, husband says I'm still hot ;)

Cathy Herzog

Always use Aaron at Chapman! He kept my old system running great and when it was time to upgrade Chapman made it happen. Purchased my new HVAC system last year and he comes around every 6 months to do a check and keep me running strong! Thanks Chapman and thanks Aaron!

steady hand

Great company. Knowledgeable technicians and friendly service. I have used Chapman twice for plumbing problems and my experience was great. Would recommend to others.

Sheila Fox

Poor Earl was sent to our house on Friday evening of the Labor Day weekend for an air conditioning repair. He spent his whole evening working diligently to restore our air using all of the tricks of the trade. He did not seem to mind that we used his whole Friday evening when he could have been resting at home.

Jacob Blanchard

Earl was very professional and knowledgeable! Appreciate Chapman responding to our AC outage in a timely manner. Would highly recommend Earl and Chapman Company to others.

Brandon Taylor

After calling several companies these folks were the first to answer. They had someone out with an hour of calling which was incredible. The technician was quick, professional, and thorough. Very happy with my experience having them clear my drain lines which was causing leaks around my furnace.

Brenda Zody

Corey has been my regular maintenance technician for several years. He volunteers suggestions to keep my systems running smoothly & always makes sure that everything is cleaned well. He answers all my questions, & I appreciate seeing the same technician each time. I also appreciate that the Chapman Company recognizes their quality employees like Corey!

Mike Boyer

Received estimate from Mr Kaiser on a water heater replacement, took me awhile to pull the trigger but he was accommodating to what I was looking for and was able to schedule install next day. Technician was Nathan, he was prompt and professional. Installation was no breeze and he handled it with the utmost care. He also explained things about the install and what he had to do to correct mistakes by the homes builders. Awesome service would highly recommend and will use again personally.

Dennis Janosky

Jacob Rice was through in his work, answered questions, gave advice on things we could do between annual service. Jacob we neat in appearance and cleaned up the work area before leaving.

Jeanette Hedlund

We recently had Aaron Schwarz at our home and he was great! He was professional and knowledgeable on products. Made recommendations without being pushy

Cary Mariash

He was very thorough and discussed with us all that he was doing. Very much appreciated his care.

Paul Ripley

Tyler was very professional and courteous. Took him no time at all to fix the leak.

Larry

Chad is very professional, efficient and friendly. He quickly diagnosed the problem and recommended a solution. He answered all questions and did not try to upsell unnecessary parts and services. Great technician!!

Stroh Brann

Our experience with Chapman Htg has been excellent for many years. Today's call involved replacing a part on the condensing unit (A/C). The technician (Dave) was professional, knowledgeable and thorough. All of the people at Chapman Htg., technicians and office staff, are very customer focused. I highly recommend using Chapman Htg. for heating, A/C, and plumbing needs.

Jill Jones

HVAC maintenance and new dryer vent service provided. Good work and noticed a plumbing issue in my crawl space that I was not aware of. Very professional and courteous.

Jim Covert

Chapman was awesome. They were here within a couple. Steve was great also. Came in and got his work done and left.

Gail Mata

Andrew with Chapman’s installed our new AC and Furnace . We were very pleased with the installation and the system. Chapman’s was very professional from start to finish.

Rob Larkin

Andrew installed a new water softener. Job was done very well! Andrew is an experienced technician and is focused on good customer service. He will do a great job for you. He is a credit to Chapman.

Joyce Brown

Have always gotten the best service. Came out really quick and did an awesome job!

Jennifer B

Gage was great, very helpful and gave me all the info I needed on replacing our water heater.

Jack Kimmerling

Chapman Heating was very responsive, service tech was very professional and explained our issue in detail. I would recommend using them and will have all our preventative maintenance and repairs performed by them in the future.

Donald R Amos

Matt was polite and respectful. He serviced my furnace efficiently and found no issues. I am very confident in the service, Matt provided

Jennifer Coryell

I appreciated the expertise of my technician. His willingness to teach was greatly appreciated. Will definitely use this company going forward!

Jenny Knoebel

We always use Chapman for all of our heating, cooling, and water heater needs. Jason did our maintenance review on our furnace. No problems.

James Funk

Thomas was very courteous and effecient. He capped of a gas line for us and made repairs to a leaky toilet. Discussed other future needs in plumbing arena.

Cheryl Hoch

Perry arrived on time looking neat and clean in Chapman shirt. He cleaned my AC unit and checked the furnace filter (I had it in backwards). He spent time to explain the services he completed. I will see him again in the Fall to service my heating system. Thank you, Perry and Chapman HVAC.

Aaron White

Dustin was very professional, explained in detail what all was done and what needed to be addressed. Very happy with the service we received from him!

Anna King

Thank you to Brian for coming out to our home and doing the AC maintenance. He was extremely nice and explained the issues that he found. We always have the best experiences with Chapman!

Debbie Specht

Recommendation on the replacement of our sump pump system was explained well and good value. Toilet replacement was quick and well done.

Mike

Very professional and went over all details that I needed to know about my new furnace.

Loretta Letterman

Evan, called before he arrived, assessed what he would need for annual maintenance, took care of the paperwork and left. Took all of 45 minutes. My only complaint, he changed the air filter but he left the dirty one by the furnace for me to put in the trash. First time that has happened.

David Sanders

We were very pleased with Keith’s service. He was very efficient and when finished did an excellent job explaining what was don

webeshete leghesse

Thank you so Jason for your excellent service you did today. Now our toilet doesn't not backup when flushed after use. Keep it up Dereje Tamrat

linda taylor

Ron was very good and his team were very clean they were professional and did a great job. I am very please. Thank you Chapman

John Murphy

We were very pleased with Tyler Earnest's thoroughness and efforts to repair our furnace. Tyler is very pleasant and explains everything he is doing. He goes above and beyond a regular service call.

Anjuli Shivshanker

Larry maintained our heating system today He was extremely professional, friendly, and also let us know how we could get the best price! Would recommend him to anybody!

penny popp

Perry Sisk is the best!!!! We have had him before and really like him. Very friendly and knowledgeable. Always send him!!

Sally Elliott

Great service. Professional team. We are very happy with Jake Lowe’s professional skills and attitude.

C Jave

We’ve used Chapman for years and always have happy with their service. Tyler is the best service man ever!

Joseph Howe

Chad and everyone at Chapman is fantastic. I really appreciate them and am happy to use their great service and friendly employees

Natalie Contos

My appointment window was 2pm - 6pm, and they were able to come early. Jacob was friendly, knowledgeable and thorough.

Margaret Baranowski

Ryan performed a standard HVAC preventative maintenance review. He also examined a worn component I felt needed attention and determined how best to proceed with the repair in a cost-effective manner. Very conscientious!

Erin Sain

Tyler very professional. Showed on time. Gave estimates for jobs. Decided to hold off on one but was quick in getting the other completed.

Janice Anacker

Tyler was very pleasant. He took his time to inform me of what he did to service the equipment. I appreciate that.

Heather Knapp

Aaron came out to do our regular maintenance and install an air purifier to our system and was very efficient, friendly and knowledgeable about the system. He took the time to explain the issues and repair them in no time!

Paul Hinkes

Larry did an excellent job. From the technical side to the keeping us informed he was great. Will keep working with Chapman Heating.

Shari Bayston

Evan provided good communication and showed up on time. He was very nice and did a good job.

Marizka Davis

The team was very kind and easy to work with. I was updated on the installation progress numerous times throughout the day. Every area they worked in was left exactly as they found it.

Dick Boram

I always ask for Perry Sisk to perform my annual Maintenance every year. He is the best in the business and I hope he is around for several more years.

Matt W

They were able to quickly identify the issue, get it fixed within a few hours, and cleaned up after themselves. Very professional and easy to work with.

Susan DeHeer

Chapman has always been very professional and timely with very good service. Answers all questions + gives great information.

Frank Messina

Chapman was able to come service our furnace (replaeced it) on the same day. Our service technicians were competent , polite and efficient.

Lea Opat

Our furnace stopped working, so I called Chapman Heating and Air Conditioning and they had a technician out within 2 hours! Chris was very friendly and professional. He took the time to show me and explain what the issue was and how he was going to resolve it. Our heat is now working better than it ever had. Chris did an amazing job. We're so grateful! I would 100% recommend this company. We will definitely be calling in a few months to have our AC cleaned and inspected.

Denise Lunsford

Jacob was very professional, and respectful. He was efficient and explained things he was doing.

Sess Eka

Chapman was quick to respond, send someone out, get me a quote, and install the service as soon as I confirmed. From what I can tell, the water heater installation was a good value and everyone I worked with was friendly, whether it was over the phone or in person. Today, Gage came out to install my new water heater and he was professional, kind, and knowledgable. Everything was cleaned up and looked great before he left. So far from what I can tell, Chapman Heating and Air Conditioning did a great job and I will be a loyal customer.

Concerned Human

Nathan and his assistant Ryan were both terrific. Nathan has an excellent understanding of his business, is most gracious , intelligent and a gentleman. Ryan is the perfect assistant for him. I was very impressed with the timeliness of the Chapman's ability to service the system and also with everyone with whom I talked to on the phone. These folks are pros. I would recommend them to anyone.

Terry Grimes

Very thorough and clearly and completely explained every aspect of the service being performed. The level of detail of work performed was well above what I’ve received in the past from other HVAC companies. Answered every question I asked thoroughly and patiently. Informed me of capabilities and workings of my system that I had never known before. Very much appreciated the level of professionalism. I am very satisfied and happy to have found that great customer service does still exist.

Michael Wehlage

Gage completed a repair today and continued to offer the professional, competent service we have come to expect from Chapman. He was courteous and explained everything he did and why it was necessary. We will continue to use and recommend Chapman for our Plumbing and HVAC needs.

Gary Lynch

I was very pleased with both the punctuality and quality of the service. Our technician Caleb was both respectful and courteous. Within a few weeks of having our HVAC serviced we needed to have our main drain cleared, so we called Chapman and technician Jason came out and did an outstanding job for us.

Alan Scarlett

Everything about the process was exactly as it should be from scheduling to dispatch to the service itself, the entire team was polite and efficient. Our tech, Keith, was right on time (like to the minute), answered all my questions, and had us up and running quickly. I will definitely use Chapman Heating & Air - both for service and potential system upgrades. Thanks!

Dianne Rosenzweig

Chris responded to an after hours/weekend call when we found our A/C stopped working. He was very timely, professional, thorough, and explained things clearly. We will definitely continue to use Chapman and hope that Chris will continue to be our service provider. We were very impressed.

karel seldner

Evan was just here to do a tuneup for the AC system. He was on time, very efficient, professional and answered all of my questions in detail. It was a pleasure having him in my home and I appreciate his kindness. I will most definitely request him for our next maintenance/tuneup.

Bob Zeronik

David is the only tech. I use for my tune up in the spring and fall. He is the best at what he does.

Barbara Williams

I have always requested Perry for my equipment maintenance. He is polite, friendly and very knowledgeable about my equipment.

William Stirn

Earl was the technician who came out to perform the annual A/C inspection and cleaning. He was professional and knowledgeable. Earl performed his duties in a timely manner. He was pleasant to talk and do business with. Would definitely call on Earl again.

E Harr

Super fast service! I had a toilet leak and the repair person (Aaron) arrived in less than an hour from my call. Aaron was very professional, answered all of my questions, and explained the issue very clearly. He repaired the issue immediately and in a very timely fashion. Highly recommend!

Zach Williams

Called early on a Saturday because ac was not cooling. Called multiple place and none could make it out. Evan called and said he was on his way within 20 minutes. He found out the compressor was not working but said he would check a few more things. It ended up being a capacitor needing replaced. He could have easily said it was the compressor but didn't and saved me a lot of money. Will definitely use again.

Rylos2

Steve from Chapman did an excellent job for me. He was here for my annual AC maintenance. He pointed out the issues he was seeing (the unit is 13 years old) along with the options available. I especially appreciated the time he took to go over the short term/long term analysis, without pressuring me in any one direction.

Kevin Kotansky

Ryan did a great job, coming out into the evening hours. He serviced our AC unit and flushed out our hot water heater. Carefully explained what he was doing to justify the expenses. Appreciated his professionalism and honesty.

Kristina Ronco

These guys were thorough! They were very polite and knowledgeable about everything they were doing . They also let you know up front what was needed so NO HIDDEN CHARGES ! They maintained a very professional and friendly attitude while putting in new units . At the end they went over everything with me how to change filter where the shut off was etc. I will definitely use these guys again and refer them to anyone ! Customer service was beyond expectations and treatment from employees way beyond expectations ! Very happy customer thank you !

Ted Weglarz

Luis replaced my garbage disposal. He was professional and efficient. He answered all my questions and was very polite.

Dawn Morgan

Our technician, Evan, was professional, knowledgeable, and friendly! We appreciated is on time service. Also, the office was very efficient in letting us know the approximate time Evan would arrive and the cost of the repair. I will definitely recommend Chapman Heatinf and Air Condition!

Frank Countryman

Very responsive time wise. Corey was very efficient and pleasure to deal with. Good man.

Bud Boughton

Most recently I had the pleasure of meeting Ryan Abel, a Service Repairman with Chapman and he was a total pleasure to work with. Courteous, professional and knowledgeable, he explained things to me I didn't know but were good for me to know going forward. Ryan was a true professional in every sense of the word. I am very thankful i have used Chapman Heating & Air Conditioning for their services.

Jim Grimes

Replaced water heater a d did an Excellent job. Friendly. Professional and knowledgeable

Paul Wycoff

Started the first thing in the morning and worked continuously until the job was completed. They cleaned everything up after making a very clean installation.

Lisa Dowell

Professional, knowledgeable. Very nice-explained my system to me. Best type of filter to use, etc.

Jeri Couch

Tony, thank you for how professional and efficient you were to fix our hot water tank.

BERNARD BRUNER

Keith, my service person was very friendly and professional and took time to explain the problems with my A/C system. After he completed the repair he took time to clean the area and shook my hand and thanked me for my service. Chapman, you have a great service person with Keith.

Amanda Lenz

Clayton and Austin did a fantastic job - they arrived when they said they would, were courteous, and completed the installation efficiently. They left the area neater than they found it! Clayton walked me through what they had done and gave me a guided tour of my new, much fancier thermostat. I'm really pleased with the new system and with the service. I'm a long-time customer, and the technicians are a big part of why I continue to use Chapman.

Karl Locascio

Had a AC MOTOR go out on Sunday. On Monday they said they were going to come out later in the afternoon but called to say when they went to go get the part at Lenox it wasn't there. They came back on Tuesday with the wrong motor but did an outstanding job tracking down the right part having it installed that day and stayed true to the price originally quoted even though it required a different motor as Lennox discontinued the one mine had. They remain professional courteous and most helpful during the entire process. Already told five people today about my experience. All of them commented that there aren't a lot of companies out there that have the customers best interest in mind. You guys do and I appreciate it!

Lori Fultz

Evan was fantastic! Great customer service and took care of our issues efficiently and professionally. Thank you, Evan!

crys turnbough

I was pleased with the service, the professionalism, the prompt response and the communication. I would recommend Chapman for quality service.

Sandra Anderson

I am very pleased with the maintenance man, Jacob. He was very pleasant, patient and answered all the questions I had about our furnace, and maintenance agreement .

Lynn Bienas

Tony was professional and communicated well with me. I was very impressed with his work ethic. He was most courteous and knowledgeable.

Jay Beyers

Tom fixed my AC and explained what part needed replaced, cleaned the outside and added more refrigerant. He was very nice, professional, and was able to do the job efficiently and quickly. Will use Chapmann again.

Barbara E Brown

Earl seems very knowledgeable. He explained the issues and how they were repaired. He is very friendly and explains so layman can understand. Hopefully these repairs will help with the heating and cooling costs. If possible I would like him to be my service man for my maintenance

Steve Sawchuk

My hot water heater was tripping the circuit breaker and shutting off. Thomas Simone very quickly diagnosed what was causing the problem, made the repairs and a short time later it was back in working order. He was very professional and friendly. Before he left he made sure that he had answered any and all questions that I might have had. I highly recommend him and his company for anyone having mechanical issues with their household heating and cooling equipment.

Ken Carr

Semi-annual system checkup. Steve Lawton is an excellent and very detailed technician who I readily recommend. Ken Carr

Rick Johnson

I thought that Matt did a really good job. He was professional , knowledgeable and very pleasant.

Lee Richardson

I have never had any type of negative interactions with any Chapman employee. That trend continued yesterday, first when I called & Stephanie set up an appointment within 3 hours. Who does this on the first day of 95°+ temperatures? Chapman does it. When Tyler arrived, he answered all questions & got to work. Thankfully I needed only a reset. Great job, quick & knowledgeable technician. Gold star, A+ from this retired teacher! Thanks for hiring the best!

Doug Melton

Tyler does a very thorough job and communicates well. We always request him.

Donny Adair

Nathan was very thorough. He loves his job and is very friendly and professional!

Eric Merkel

Chapman is awesome. Their techs are best trained and most efficient I have ever seen. The are always on time and get the job done!

Sean Weber

We were very happy with Tyler’s service and diagnostics. He was very informative and professional and we felt we were given honest answers and the best options available to us. We would highly recommend Chapman for HVAC services!

Twila Ploutz

We had a propane water heater and furnace install. Rodney was great very professional.

Matt Steele

Aaron was professional, courteous and considerate of the issues. I appreciate knowing I can trust Chapman HVAC for accurate details and advice.

Regina Bopp

Chapman workers always keep our heating and air conditioner system in good working condition. Thank you.

Rebecca Bentley

We have used Chapman for our heating and cooling since 2009. Today they installed a new furnace and A/C unit. The work was performed efficiently and thoroughly in terms of the install and clean up. The installers were Ron and Andrew, and they had another Tech with them whose name I did not hear, but they answered all my questions regarding the new units. Additionally, my salesperson, Randy Taylor, was very responsive to all my questions prior to signing with them for this install. He was also a no pressure type of salesperson which I very much appreciated.

nolan anderson

Always get the service plan, too good a deal to pass up. Friendly and professional service from Perry our service rep. Took care of the issue, cleaning, and had cool air back on in under 2 hours!

Emily Watson

Thomas is such an expert and he made repairs and valve replacements to my ancient pipes. Several other plumbers had been wary of doing the work because of the OLD pipes and Thomas did a brilliant job.

Kyle McMillan

I own some rentals, had an issue with one of my ac unit. I was out of town and the renter took it on himself to have it checked out. He called a company who could get out there "QUICK" (not mentioning any names) they gave me a quote of up to $6000.00. I promptly called Chapman and the repairs were around $ 2000.00. Their techs are superiorly trained to diagnose and fix the issue instead of part hangers or replacement specialists. Thank you Chapman!

Lorre Chapman

Replaced sump pump - did an excellent job. Would definitely use Chapman again for any future pumping, heating, or air condition problems.

Alfred Huizer

Excellent quick and professional service. That is why I have been with Chapman HVAC and plumbing too for many years already. Never had any issues with any of their service reps.

DennisandTracy Justice

I really appreciate David and Derrian’s professionalism. Both gentlemen conducted the process of “service” very well and a respectable company should be proud of that. Thanks agains guys!

Bill S

Ron was a joy to have in my home, he was very professional, answered all questions, kept me informed on the progress. I am extremely happy with the install!

Lisa Howard

Aaron is an outstanding service tech! Very knowledgeable and personable, explaining everything as he went about servicing my AC system. What a valuable asset to the company you have in him!

Alfred Galedrige

Great service. Found an issue during regular inspection and maintenance. Showed me exactly what the problem was and had the parts ready to fix it. Fast and quality service. Greatly appreciated.

Paula Elliott

Chuck did an excellent job of fixing sump pump/water softener problem. He is a really great guy!

Donnie Vaughn

Great! Purchased and had a new hot water heater installed. Both technicians were nice, professional and knowledgeable.

Chris Carson

Keith as aways, performed through and professional yearly maintenance on my two AC systems. In the approximate seven years I have been using Chapman I have had only one failure and that was not on the system installed by Chapman.

Erika Trout

Very helpful and professional. Fixed all my plumbing needs and provided useful information for the future. Thank you!

Dujuan O'Bryant

Amazing customer experience! I was fortunate to get the best of the best technicians, Aaron Schwarz. Extremely knowledgeable, professional and quick to detect and repair inefficiencies.

Brian Sanders

It was a heavy unit that needed to be carried up two flights of stairs and installed in a preexisting slot. He handled it all in a super professional style. Very happy with the installation and a cool third floor recreation room.

Sinead Taylor

Christopher was great. Very professional. Found the problem straight away and had it fixed in no time. Will always recommend Chapman's.

Bill O'Brien

Ronald and his assistant were excellent! Highly knowledgeable, caring, excellent work and really great guys. Chapman is our go to company for HVAC work. This is our 2nd system with Chapman and their work and workers are the best. Highly recommend them!

Ashley Summerlin

Aaron was incredibly knowledgeable and had a lot of great tips for how to keep our systems up to date and long lasting.

Chris Johnson

Steve was on time and very informative about the process. It was not the speediest service we have had with Chapman but I do appreciate the thoroughness of the job performed

Jerry Burns

Corey was well experienced and communicated the issues well. Got me back up and running quickly

Michael Beltrami

Can't say enough good things about Aaron. He cleaned out our outside unit with the hose, checked out the inside unit and changed batteries in thermostat, changed the air filter and told us about an air purifier we may purchase. He was friendly, professional, knowledgeable, explained everything. He even got along with our lab who is a barker, they became friends quickly. We give him an A+

shannon armstrong

Chad was on time, did great work and explained all the service to me.

Don Lawton

Steve did a great job! Always thorough and knowledgeable. Thanks

Robert Lewis

Chad was prompt, professional, knowledgeable and friendly. I will use Chapman again.

Tiffani Tobe

Aaron was so informative and really explained not only what was going on with my AC unit, but why/what contributed to it and how to prevent it in the future which was so helpful!

Douglas Wagner

Couldn’t be more pleased with the service. Evan went well beyond expectations in tracking down a blower motor for us on a Saturday morning, then installing it quickly so we could have heat once again. He and all the fine folks at Chapman are top-drawer all the way!

Georgia Wilson

He was on time, very helpful and polite. He explained things and answered questions. He wore a mask and was very careful about going in and out. He even was very kind in bringing my recycling container back up to the house. Would definitely be happy for him to do my next check up!!!

Linda Perrine

Landon was very professional and thorough installing our heating and air conditioning unit. Very nice young man.

Randy Smith

We had Chapman Heating and Air Conditioning install an outside hose bib on the south side of the house, the instillation was quick, very clean and very professional. The tech Thomas Simon waisted no time going to work on the project and completed it in a timely fashion. Thomas was very pleasant and knowledgeable. We appreciated his professional approach. Thank you

Jane Endsley

Tyler was very pleasant and knew what he was doing! I am extremely pleased with the job he did.

Paul Rivers

Very pleased with Tyler’s servicing our heating/ac system. He is very friendly and knowledgeable. Only complaint was that we were told we would be the first to be serviced in a 10 AM to 2 PM time slot but Tyler arrived at 1:30 PM.

Jeff Munden

We had to replace our bathroom toilet. Nathan explained everything he had to do and was super knowledgeable about what he was doing. Gave us all the options and never tried to give us anything we didn’t need. Made sure everything was right before he left. Will use service for future plumbing needs. Nathan is a A++++ service provider. Thank you!!!!

Luke

Excellent service by the Chapman team to resolve a plumbing issue I had. Fast, honest, and professional service!

Susan Deal

replaced gas water heater with power vent that had failed, (under warranty) installed new pressure valve and pressure tank, moved main water shut off line out of the crawlspace-

Jay Lesandrini

I have used a number of different heating/cooling companies over the years, and Chapman is by far the best. I switched to them four years ago when we bough a new home and the company who had installed the unit for the previous owner was less than helpful when we called to get service.

Nathan Schell

Chad was so kind and considerate and a wonderful, fast worker. We could not have been more pleased.

Leticia Jones

Very thorough, communicated work processes, detail-oriented and plans to follow-up on issue that needs further attention. Appreciate the service, thank you!

Nelson Hunter

We have used Chapman Heating & Air Conditioning for many years. 1. We usually get "same day service" when our furnace or AC is not working. 2. Yesterday, Keith Wray serviced our heating system. He was very professional and really listened when I explained to him our problem. Two new parts had to be replaced. Keith took care of getting the heating system working again, ordering the parts, and will take care of installing as soon as the parts arrive. Thanks Keith!

Rick Johnson

They do a very nice job for me. Jacob came today to do scheduled maintenance. I had another issue that needed attention. I know that he had a schedule to keep with other customers but he took the time to assess the situation and coordinated a follow up visit with another technician to resolve the matter.

Patty Harney

Tyler was amazing! Our home tested positive for a few different mold spores in the basement and I was concerned it could be within our HVAC unit. Tyler took the time to take picture within the unit and inside the ducts so I could see how clean it is to give me peace of mind. He also gave us information about an add-on unit that could continue to purify the air. He was kind and professional and seemed to really care that my questions and concerns were answered to my satisfaction.

Linda Maguire

Was very efficient, pleasant and happy to explain the plumbing situation. He installed a new faucet set. This one is a Delta and hopefully this will be the last installation for the kitchen. All seems to be working just fine, just sometimes the user gets a bit confused with control handle.

Nadene Woods

Chapman's Are the best! Their employees are wonderful, professional and know their job!! You don't have to worry about anything. You can bet the job will be done right!! Thanks to Earl Lovins the tech. He did a great job!!

Alexa Mungai

I had Tony out today to replace a broken water valve and fix the water lines to my dryer. He was on time (early, actually), explained the problems, was transparent about pricing depending on what happened, and was pleasant to work with. I will definitely use Chapman again in the future for any plumbing needs.

Trey Decker

Evan was very helpful, courteous and knowledgeable. He came out late on a Saturday night to help with our furnace that had failed while we were out that day. Shortly after arriving he diagnosed the problem and fixed it quickly. Would highly recommend their services.

Pam Christenson

Tyler was helpful in disconnecting our old sink and even carried the cast iron sink to our garage for us.

Don Rector

Your technician, Aaron, was extremely knowledge and professional in his visit to our house. I would rate him 10 out of 10, the very best. He did the job in a professional manner, answering every question and provided me additional, valuable information.

L Coffin

Perry Sisk is the tech I request every time I need maintenance on my furnace or AC system. He is straight forward and honest. If repair is an option instead of replacement of an appliance, he is open to that option and he will give you the details, cost, and things to consider in that situation. On his last visit to do the annual AC check up, he had a trainee with him and that worked out well. Both paid attention to detail. Hopefully Caleb will follow closely in the footsteps of his trainer.

Roy Berry

Your service man Cory is highly skilled and professional . He is an asset to the company. His excellent customer service is nothing short of outstanding. We feel like we are talking to an neighbor when talking to him. He explains things in a manner, while not getting too technical, that my wife understands while not giving either of us the impression that he is talking down to us. We are looking forward to seeing him again this early fall to service our system again. With service personnel of his caliber, we will continue to be using your company.

Alice Hickok

Evan did a very excellent job. He was pleasant and polite.

Zackery Barnett

Corey was great, he came out while on call and was very patient and professional. Highly recommend

Robert Shireman

The A/C system is working great again! The house is nice and cool again. I am very much satisfied with Evan's work. Great JOB! RGS.

Cathy Platt

He’s very thorough. Stays until everything is done! Thanks, Jacob

Scott Wentz

Rodney and Austin did a great job! They were very prompt, efficient, courteous, and professional. I would recommend them in a heart beat.

Brad Sexauer

Bill did a great job in replacing my gas hot water heater, which had started leaking. He was professional and explained to me what needed to be done and why. The work was completed in the time frame and for the cost that he stated up front.

Dinah Gabel

Corey was an excellent tech. On time, professional, knowledgeable! I have used Chapman for heating and cooling for years, and will continue!

Fred M Madren Jr

Keith affirmed that the return air is not being heated enough due to extreme cold. Good experience.

Linda Coros

Our ejector pump was not working. Called Chapman. Gage came out and told us it would have to be replaced which we thought. He will be back tomorrow to replace it. All Of Chapman’s staff are friendly and know what they are doing.

Dave Colescott

Jake was courteous and professional. Kept me informed during his entire visit. Always a pleasure dealing with Chapman HVAC

Patrick Hallett

Landon was informative, personable, and very adept. He explained the scope of the work before starting and then worked continously until the install was done. AC and Furnace demo and re-install.

Gary Bischoff

We have used Chapman heating and air conditioning for several years. The tech that came to our home was courteous and knowledgeable. We appreciated his service.

Wende Camp

Made courtesy call first and arrived within time frame. Clean, efficient, and professional.

Dorean Seitz

Jake did a great job and answered all questions while doing maintenance on my furnace

Bryan Harris

Great experience with David White! He was very friendly and professional. He was able to fix our A/C quickly and for a very reasonable price!

M Burris

Steve is a fantastic employee of Chapman. Always professional and answers all of my questions in simple terms. Great service!

Lindy Orr

We are so thankful for Aaron, his professional quality service and honesty. We appreciate you!

Clara Schutt

My air was not working when I got home from work. Was very pleased to have a service call in the evening that did not charge an emergency amount. Perry was very professional, efficient, and friendly. Great service.

Donna Oliver

Gage was excellent, friendly, professional and on time. He replaced what needed replaced on my plumbing.

Gabe Kruger

Fixed our toilet and gave recommendations for moving forward.

Timothy Childers

You do our heating and air conditioning and we have a contract with you.......but you all charged us over 300.00 dollars to snake our kitchen pipe. 1 pipe. That is rediculous. Im really thinking about switching companies. It took all of 7 minutes to do the job. Really man? Over 300.00 dollars???

Cathy and Marv Gilbert

Chapman Plumbing: Nathan was prompt, efficient, pleasant, courteous and did a great job installing new plumbing fixtures. 5 Stars

Andy Baker

Reviewed the cost prior to the work. Explained how to use the new system. He was extremely polite and conscientious.

Michael Samsel

New furnace. Saturday quote, Monday install. Clean job. Great people.

Katharine Campbell

Jake was great! He came in, did his job, was very polite and

Harry Hodgdon

Dakota did a great job ; he arrived as expected, very knowledgeable and easy to deal with. Highly recommended.

Wendy Ehle

Same day service was much appreciated. Doug was professional and thorough. Will definitely use again and highly recommend.

R LB

Evan was professional, clean, and courteous. He discussed the causes for the heat issues thoroughly. I wish all technicians were this way.

Margo Richter

Great service. Very knowledgeable and respectful of my home. Cleaned up the laundry room better than he left it. :)

julie webb

Was really pleased with the service. Was prepared for the worst and Brian was able to repair. He was professional, prompt, knowledgeable and skilled. He answered every question I had. Totally recommend this business!

Katherine Jacob

Excellent service. Jason went above and beyond to fix my plumbing issues.

Jim Ellars

Plumbing service needed. Nathan provided professional and efficient service by installing two new toilets. Have been Chapman customers for many years and always have received excellent service.

Ginny Smith

Andrew was timely, courteous and laid out issues and solutions well. I've had 3 Chapman servicemen out over the last 2 years for maintenance and now new Water heater and they are top notch.

Sam Sisk

The rep was friendly, professional, well organized and thourough. I could ask for nothing more. R.W. Sisk

Horst Merkle

Aaron was very professional AND friendly. He explained what he was going to do, made me aware of potential issues down the road caused by the way the furnace was installed (not by Chapmen). He also showed me how I can mitigate premature failure of the motor and reset the humidity setting. All around a top service.

Samuel Hunter

Thomas is very professional and effective and takes time to explain his work in detail.

Mary Rynard

Chapman has been our go to for HVAC for several years. We're very happy with our system and have always had a good experience. All of the service professionals we've dealt with have been excellent.

Janice Tandy

Larry W. was wonderful! Very knowledgeable and polite. He made sure that we were totally satisfied with his service!!

Kenan Shoulds

Caleb was simply amazing. If exceeding expectations was a name it would be Caleb. On time, professional, curtious.

Mary Panszi

Aaron was very thorough and knowledgeable and glad he did the service

Kathy Miller

Perry always does a great job. Very reliable and professional.

Wendy Denny

Corey has been our service tech before and as usual he did a great job diagnosing and fixing our issue last week! Thanks Corey! Nathan came today for our regularly scheduled maintenance and was thorough and professional! Thanks Nathan!

Terry Williams

He did an excellent job and the price was very fair.

Nancy Wilson

Andrew diagnosed and fixed my kitchen faucet (I had to order parts so he came back as soon as they arrived). He also replaced a bathroom faucet for me. He was delightful, courteous, and did excellent work.

Kerry Bridges

Gage was very professional and friendly. In spite of some problems with the water heater installation he stayed with it and did a great job. Im glad to see a younger person doing a trade and not sitting home letting the government pay his way! Great job!

Larry Schlichter

My Bryant electric furnace stopped working. The blower motor would not turn on. Chris arrived on time and went right to work. He explained the workings of the air handler system, low voltage controls and pin pointed the area where the problem turned out to be. That was impressive. Larry Schlichter

Carol McCall

Keith is an excellent technician. He thoroughly explained all of the options. Great work ethic. Friendly and professional. I will use Chapman for all of my future needs.

Phyllis

My water heater sprung a leak and needed replacement. Tyler was on time, personable and efficient.

Wayne Gwin

Nothing short of outstanding would define the service rendered by the specialist from Chapman - strictly professional in every regard.

Beth Piersall

Evan very professional. I think the price of the new thermostat was a bit pricey!! If I could have done it myself I would have lol

Casey McClara

Experience was fantastic, very professional and courteous, quick work Highly recommend

John Hanley

Had a leaking toilet tank. Great service. Efficient and on time. All around great experience

Larry Hungate

We've always had great service and Chris is a friendly, professional technician. Haven't had any complaints or issues. You are so much better than ars . We always thought they were trying to sell more products.

Donna Edwards

Brian was very pleasant and helpful. Signed up for a 2 yr. maintenance package with him over the phone, Have had very good experience with Chapman Heating & Air Conditioning

EA Gaming

Chad was spectacular! Chapman left us on the hook for a repair that didn’t fix our issue like they claimed it would, but Chad was knowledgeable and professional, fixed the issue, and went a ways towards repairing our relationship with Chapman.

Patricia Arthur

I've used this company since it began approximately 35 + years ago. I have always been very pleased with the service.

Day LaSoul

Clayton, the service rep was courteous, knowledgeable, and efficient and he answered my questions and was patient when I didn’t understand or got distracted.

Lori Adams

Evan was great. On time, very professional and took great care with my property.

Kennedy Kapima

Tyler was professional with impeccable customers service. Thank you Chapman!

Jeff Lyons

Tom was very thorough and efficient. He did a great job in keeping me informed of the issues and what he was doing.

Thomas Haake

Very professional. Worked hard all day. Answered my questions. Cleaned up and left no mess behind. Would highly recommend.

Joshua Haskett

Chris was very professional and thorough. He discussed my options for fixing the AC and didn't try to pressure me into making a decision. Thank you!

George Watters

Checked out basement sewage pump and found a tangled float. A simple fix had it back running, saving us having to install a new pump. Chuck is a friendly and highly reliable technician who was able to properly diagnose and fix our problem, saving us a lot of money not having to replace the pump.

daryl wishmeier

Great job! Polite, professional, helpful and knowledgeable service technician.

Kim Vanlandingham

Keith provided excellent customer service. He listened to my concerns, asked several questions and was able to diagnose the problem. He resolved it quickly and explained the situation thoroughly. Keith supplied a solution to prevent the problem in the future.

Teresa Youngen

I set an appointment, they called to confirm the day before, then the technician called and told me he would arrive between 8 am and 8:15 and he did. He did the job, he was professional and knowledgeable. It was a great experience.

Mark Becker

Chapman was excellent. They came out to my home right when promised. The technician was very thorough and knowledgeable. I would definitely use them again.

Carol Stafford

Easy to schedule an appointment. Was an easy fix. Serviceman was friendly and informative.

Sharon Eakle

Heput a new sensor on my hot water heater he done it in a timely matter

John Diebold

Tony ran a gas line for new stove. Quick and efficient! Can't wait to use the stove!

Steve Dulworth

We have ALWAYS received great service from Chapman, today was no different. The professionalism and customer service we continue too experience is second to none.

Phyllis Weddington

Very professional technician. Did great job with a tricky problem.

David strong

Professional, prompt and friendly. He explained things well. Would recommend and will use Champmans in the future

Wayne Moore

Water heater replacement was performed without issue. Efforts were performed with care and precision. Took care to maintain cleanliness and insure no damage incurred during removal of old tank and installation of new tank. Highly recommended.

Pat Breen

Jake was awesome. On time and thorough. Would highly recommend him and chapman.

Steven Dietterle

Chuck did a great job and was very personable.

David Marack

Service provided punctual, professional, courteous and very thorough and I informative. We were very pleased with the service provided. He is an asset to Chapman.

Brett Flora

Heating failed. Call to report resulted in their coming out early the following day to diagnose. Identified a bad inducer motor. Had the part in stock at their shop. Brought it out and installed same day. While I haven’t been impressed with Bryant product reliability (this motor out in a 5 yo unit and a blower motor out in a 4 year old unit earlier), Chapman has always been reliable and professional in the service and maintenance of our HVAC equipment.

Rick Noble

I will definitely renew the service plan and always request Chris!

Susan Giger

Very pleasant, knowledgeable and speedy at replacing my water heater. I appreciated him answering all of my questions.

Frank the Tank

Customer for 10+ years. Both traditional and geothermal units.

Maria Carrillo

Aaron was very professional and very helpful. Fast and efficient service. Thank you very much

Stephanie Malone

Tyler was very informative and even suggested A hard start kit to help prolong the compressor On my new system. After installing he took a reading again and showed a 38% difference From start up when at first it showed a 54% Start up Thanks Tyler

Susan Fryer

The service tech, Larry Wilmoth was prompt, provided answers to our questions. I'm very happy with Chapman and especially Larry as our go to service tech.

Cool Husband

Chris Amond was our technician. He was very friendly, personable, and very quick and precise on the issue. Definitely will use this company again.

Jeff Henson

They did a great job as always. Knowledgeable, professional, and very easy to understand what they perceived as the issue.

Lynn Tarnow

Doug was great. He was prompted, courteous, knowledgeable and is a true professional.

Jill

We woke up to our furnace not working so called around 8:30 and Chris was at my home around 11ish to fix it. Very professional and polite. He took his time to find the problem and explained everything to me. Thanks Chris!!!

David Burke

Good professional company. We’ve used the for 11 years for routine maintenance.

Eleanor Firestone

Excellent on time and gave me valuable info on my Furnace and Thermostat

Kent Day

Keith did a nice job for my mother. Very professional.

Paula Bowman

A new sump pump was installed. Also work has begun outside (on a piece of pipe that disconnected) to be installed when the weather is warmer. It temporarily has been laid above ground to get water away from the house. Our technician was great!!!

Elissa Karathanasis

Chapman is very reliable for maintenance of our heat and cooling. Perry was very professional and polite during service and explaining details.

Tage Holder

Jake provided us with courteous, friendly and professional service. He was punctual and provided details on the service he was performing.

Jim Munns

Von did a great job He is replacing our toilets

Patricia Ann Bunting

Dean was knowledgeable, worked efficiently and answered all of my questions. There was no mess to clean up after my new water heater was installed.

Deidre Eltzroth

Chad got our ac back on during the record heat. He stuck around for a while to make extra sure everything was running smoothly. Very friendly and professional!

Ron Class

Jason did a wonderful job in ensuring the basement drain was free and clear. Very satisfied.

Thomas Taggart

the service rep was knowledgeable at fixing my hot water heater. He repaired it in a short time and explained what he had done.

Rick Howard

Tom was on time, friendly, and knowledge. He's someone I trust.

Grant McNaught

Incredibly professional - Thomas gave me a clear idea of what was optional and what was not in the hvac repair.

Megan Robertson

Got here quickly and fixed the air conditioning! Perry was very helpful.

Michael Thorpe

Very well done clean up well Very understandable of system installation .

Tim Latimer

We've been customers for a long time. Always great service and knowledgeable techs.

thomas wyatt

Aaron is really good at his job!!! He got in there figured it out and fixed it.. thank you guys!!!!

Kim Hagerty

Evan performed preventative maintenance on our furnace. He was professional and shared his knowledge of additional maintenance tips with us. He was pleasant and didn’t mind that our cat was in the house.

Sallie Garvin

Aaron Schwarz installed a IWave-R Air Purifier. I had no idea what this was and what it did. Aaron told me everything about this unit. Aaron was so easy to talk to and friendly. I would like to request Aaron all the time for my A/C and Furn checkups. Thank you so much Aaron.

Linda Higgins

Tony was very pleasant and he was very efficient in his work.

Gina Hawkins

Chad explained the additional recommended services thoroughly and was accommodating with additional service dates

Brian Roemke

I have used Chapman for years and have always gotten great service. I have always asked the same technician, Perry Sisk, who is as honest and trustworthy as they come.

Michelle Mills

Very professional and explained what he did and found during the maintenance visit.

Betsy Ross

Professional, thorough, considerate. Highly recommend!

Cynthia Fontanez

The Service Tech, Gage, was very courteous and extremely knowledgeable.

Renee L

I would highly recommend the company they both were courteous and professional

Bob Bartolomeo

Very efficient. Explained all that was done. Went above and beyond the duty. Awesome Job. Highly recommend

Linda Shadel

Matt was courteous and knowledgeable, plus he was early! Bonus!

Jason Demmings

Called on Friday they set appointment for Monday came quick very professional. Greatly appreciated!!!!

Marvin Christman

Came out on Monday, and had the repairs made on Wednesday. Very professional!

Andrew Riis

They answered my call at 7 in the morning, came out same day, and fixed my furnace issue promptly. Chris was courteous, professional and took time to answer a few of my questions.

Kayla Rangel

Very friendly and amazing service! I always request Perry! He’s the best.

Don and Sharon Fralick

Very professional & friendly. Great work done. Will be using this business for other.

Suzanne Hamm

Tyler did an amazing job!!!! He is very professional.

Lisa Hedback Smith

Chapman is an all around great company; I would recommend them to anyone that wants quality work done in a professional manner.

philip campbell

Very pleasant and competent guy who got our system all set for the winter

Elisa Goodrich

Excellent service priovided by Earl. (Thought I’d published this already)

Dylan Riley

Aaron was great. Knowledgeable and comprehensive. He quoted me for exactly what I asked for and gave me detailed information about different options. Highly recommend.

Cyfin “Cyfin”

Excellent service, Chuck was very friendly and personable. Worked on plumbing components of the household, and was timely with accomplishing the work.

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