Reviews of East Coast Mechanical, Inc. Heating & Cooling. (HVAC Contractor) in Hartford (Connecticut).
East Coast Mechanical, Inc. Heating & Cooling
1187 Highland Ave, Cheshire, CT 06410, United States
Description
Information of East Coast Mechanical, Inc. Heating & Cooling, HVAC contractor in Hartford (Connecticut)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of East Coast Mechanical, Inc. Heating & Cooling
Sunday
Closed
Monday
8 am–4:30 pm
Tuesday
8 am–4:30 pm
Wednesday
8 am–4:30 pm
Thursday
8 am–4:30 pm
Friday
8 am–4:30 pm
Saturday
Closed
Reviews of East Coast Mechanical, Inc. Heating & Cooling
Our experience with East Coast Mechanical, Inc. was amazing! They were wonderful to deal with from the initial phone call to the end of the job. They were always prompt in responding to questions and showing up when scheduled. Communication was excellent and we are very happy with the service we received. We bought an entire new heating system (heat pump) and they were very patient and informative with all of our questions. We highly recommend this company!
One of the smartest choices I've made. We installed a ductless system ("splits") in our entire house, replacing a very old A/C system. East Coast were so professional. They presented all the options available to us, explained the installation process thoroughly, and made us feel very confident in our choices. Their installation was neat and clean. They took time to make sure that the equipment was tastefully installed. They went the extra mile at all stages to ensure we were happy. The results were awesome. Our electric bills went down 42% in a very hot August compared to the previous year. Best decision we ever made.
As a realtor I recommend East Coast to everyone. Their attention to detail from Day One to post-completion is exemplary. They are also so pleasant to deal with. Wonderful service. Highly recommend.
East coast came out next day to help me with my water heater problem. I had used another company prior and kept having the same issues every 6 months. They helped me trouble shoot the issue and gave me different options. They worked with me on the price and got me on the schedule quickly. All the guys who worked in my house were professional and respectful. Would highky recommend this business!
I used East Coast Mechanical for a new A/C system at work. Dave, our salesperson, answered my many questions and gave me options and explanations to help me make a good decision. I felt like he was looking for the best option and not trying to sell me the most expensive equipment. Our installers Trevor and Cole performed the work seamlessly and even came back to fix an issue they discovered during the install. I look forward to working with East Coast Mechanical for maintenance and any other opportunities that may arise. I highly recommend them for any residential or commercial HVAC needs.
We have use East Coast Mechanical for our heating and air conditioning repairs for many years. We have the service contract and they have been very responsive in emergency situations with both the boiler and air conditioning.We had a new boiler installed by them and the process was seamless. You’ll find their technicians to be professional and the office staff most helpful.
Dave gave me several options to choose from and explained it all so I could make a good decision that suited me.
I chose a Mitsubishi split system.
Chris and Travis showed up a few weeks later for the scheduled install. They were on time and professional.
I highly recommend East Coast Mechanical for any HVAC installation.
When I called for help with my AC they were so helpful. Tyler was not only on time as scheduled but very knowledgeable and honest. He could have told me anything while it was 90 degrees outside but it ended up being a basic issue with the fan and thermostat. Follow up repair was very quick once the part was available. I really appreciated how their whole team handled my problem.
We used east coast for our new heat pump system. The install came out great. They were very clean and professional. The crews were on time and salesman was very knowledgeable. Would highly recommend.
Recently had a mini split (ductless heat/ac) installed. Initial visit by Dave was excellent. Thoroughly explaining my options and costs associated. Scheduling was easy. Install techs were right on time, clean, respectful, explained the system and asked if any questions. There were no gimmicks and the price remained the same from day 1. I don't trust many, but they earned mine.
I have used East Coast Mechanical twice for installation of Ductless Air Conditioning and Heating System. Installation was fast. And the service was great. Would recommend to anyone looking for HVAC services.
Great experience on a tough job replacing oil tank and leaking boiler with a combination of ductless and ducted forced air to create zoned comfort in our 'quirky' older home. Great communication, on time, considerate installers.
East Coast installed a new oil fired forced air furnace, oil fired water heater, and central air conditioning unit at my home. The service/sales rep was very knowledgeable and answered all my questions thoroughly. The installation team was careful, courteous, and efficient and left my basement spotless. I highly recommend this business.
I spent a lot of time researching heat pumps and contractors before deciding to install them to replace an inefficient gas system in my 100-year-old home. Dave did a thorough job of talking through options with me, and after I got a few other quotes, I ended up circling back and talking more with him until we came up with a plan for my unique situation using some existing ductwork and some new ductless equipment to support Mitsubishi cold climate heat pumps. The install went smoothly -- the guys showed up when they said they would and worked for three days to build my system. I've had the system for a month, and so far, it's great! We just had -7 weather (without windchill) and the heat pumps produced warm air the entire time. If you're contemplating a large project like this one -- or even a smaller one -- I highly recommend using East Coast.
All of the scheduling staff are very helpful and professional especially Mary, Christine and Bree. The field staff including Tyler, Dave and Travis are prompt, hardworking, knowledgeable and great people to do business with.
Always great service from East Coast, but especially in a pinch. Bri always sets up our service quickly, and Tyler and Andy do a super job. Five stars all day!!!
The guys removed our oil powered boiler and installed a new high tech natural gas unit. Way more efficient. The guys did a professional job. They even put canvas tarps down to walk on. Well done guys!
It is always a pleasure working with East Coast. From scheduling appointments to performing the maintenance on the hvac system, everyone there is nice and professional. The maintenance work is always done well.
I had EAST COAST install a new furnace, humidifier, electronic air filter and wifi thermostat. They were the least expensive out of 4 companies that quoted. The employees were on time, polite, quiet as mice , fast and clean. The new system runs great and I can check it's status and make changes from anywhere on my smartphone. Not enough home town businesses left like this one.
Everyone we've worked with at East Coast Mechanical has been fantastic and helpful. They are our lifeline when there is any HVAC issue and they always come through for us.
AC stopped putting out cold air. Andy came out and found a broken factory connection where a copper line was connected to an aluminum line. He was able to fix it and has been working great ever since. The world need more mechanics like Andy.
Great Experience! They installed my new AC system and they do maintenance on my AC and boiler. Very professional. Overall great experience with everyone there! Thank you!
East Coast Mechanical did an outstanding job in replacing our A/C unit. Consultation was friendly and process/price was clearly explained. Job was done on time and at the agreed price. Installers were professional, polite, careful and did things correctly.
A+ job. 100/100.
Outstanding service! Tyler is our annual service tech. He is very professional and goes above and beyond to make sure our system is working perfectly.
I was able to make an appointment within a timely manner. The technician Andy showed up on time to completed the maintenance. Friendly and competent staff.
They were very professional, and informative. They arrived on time, were very tidy and cleaned up after the installation. I would use them again for cooling system.
All around great experience. Mary and the office staff are fantastic! Dave and technicians are very professional, efficient and trustworthy.
I have been using East Coast Mechanical for several years now. They have installed a heating and air conditioning system in my home as well as performing annual maintenance on those systems. They always arrive as scheduled and are very professional and very accomodating. Their pricing is very fair. Andy, the technician that recently did my annual furnace maintenance, was polite, knowledgeable, and extremely thorough. He went through everything he had done and addressed all my questions and comments.
East Coast recently did a hot water heater and boiler install at my home. From day 1 they were quick to respond and worked with me to make sure we were able to get installed as quickly as possible. The installs were completed timely and professionally. Their follow up has been great and I appreciate all they did to keep my household running!
Great service! They installed new digital thermostats, damper valves, and water heater last year for a great price. Having an annual contract makes scheduling appointments simple. They always call to remind you of an upcoming appointment. Eddie was prompt, thorough, friendly, and professional. He addressed all my questions and concerns. Very happy with this company.
I found this locally based heating and air conditioning company. They have a great service plan. I purchased it worth the yearly cost. It covered all the cost of routine service on my high efficiency gas boiler yearly service. It also gives you a good discount on future service, plus a discount on parts. Our service technician Eddy was great, very knowledgeable on our system. We have had in over on house twice. Would differently recommend this company based in Cheshire, Ct.
The service was exceptional and timely. East Coast was able to get a hybrid water heater installed when other companies could not. Their staff was friendly, arrived on time and were knowledgeable regarding the repair and other heating and cooling options that I discussed with them during the install. Highly recommended!
I was referred to East Coast Mechanical by a friend who had ductless installed in her house. We met with another company, but ultimately decided to go with East Coast. Dave was very nice and professional. The young men who did our install were very professional, hardworking and diligent. They did an amazing job. My husband and I were very impressed! We are super happy with our units, and the price! Thank you so much!
It was really great experience. From the quote all the way to install. Dave was always there to help with the loan questions from eversource. On the installation day when the crew came in i was shocked how professional friendly and very respectful! Really great guys! Work quality is really amazing, attention to detail. Even step by step explanations how to operate the units.i strongly recommend East Coast Mechanical they are the best team around!
East Coast delivered everything they promised. Engineered our 5 zone mini-split with our preferences in mind. Trevor and his crew worked 2-1/2 days straight, no lunches. The team was respectful of our property and courteous. Town inspector was complimentary of their work. I would highly recommend.
My experiences this past year seemed much-improved to me from a few years ago. Andy is a thorough & very capable technician. Brie in the office is polite, knowledgeable
& efficient. Thanks to both of them for handling my recent service call.
I have used East Coast for years and have always had A plus service and the A++++
Service people. Never have I been disappointed.
Their entire team is ten stars ⭐️ The office also keeps you updated on times and delays if an emergency arises which is super important to us all with busy lives.
Eddie was here most recently but Tyler and Dave and Norm never let us down 🤩
Thank you East Coast mechanical!
Bravo
The whole East coast mechanical team was awesome in our installation of our ductless units. I dropped the ball on getting some paperwork finalized, but Christine from the office went above and beyond to help me with getting all the items I needed. Great customer service, highly recommend!
As luck would have it a fitting on my boiler started leaking on the morning of my scheduled maintenance. Andrew from East Coast repaired the leaking copper elbow and pro-actively replaced another elbow next to it. He then completed the cleaning and annual maintenance of the boiler. The complete charge for the service and repair was very inexpensive. Very polite, very professional!
East Coast is the Best ! Shout out to Brie in the office as well ! Thank you Guys !
I had an AC installation done and have had East Coast install the furnace and A/C in my dad's house. You will not find a Sale's man that knows more than Dave, he really doesn't try to sell you anything, He listens to your needs and then makes recomendation's based on your needs. He will give you the best price around and always comes through 100%. He is the best in the business. The Owner Norm is also a standup guy who stands behind his teams work. The team is very clean and efficient. I would Highly recommend them!!!
Would like to give recognition to Andy he is the best very love that guy - he should be commended for his professionalism and dedication to the cleaning he performs on our system. Thanks again Andy!
We recently had a ductless AC system installed by East Coast Mechanical. Dave from East Coast came to our house to provide a quote. He arrived on time,, explained everything, answered all our questions, gave us a quote, and a complete time-line from start to finish. The crew that came on day of install knew exactly what they were doing and clearly had done this many times. After the install they explained how the system and the controls worked and instructions on maintaining filters. Everything went without any problems, we were extremely pleased!
We would have no hesitation recommending them!
These guys are good. No mess no fuss get the job done. Will be using them for annual service.
East Coast replaced my 30 year old gas hot air furnace and central AC. It was a great overall experience from the sales guy right through to the work crew. I did some comparative pricing and they saved me some money.l. They showed up right on time and the job was completed in the estimated time. I was impressed my the cleanup they did in the area as well. They walked me through the completed job and made sure to answer any questions I had. They promised to be back in the warmer weather to make sure the AC is working as it's too cold now to properly test that. Highly recommended.
Technician Eddie was excellent. Very knowledgeable and time efficient. He explained certain settings that I was not aware of after using this system for 5 years. Definitely a 5 star rating
East Coast Mechanical did a really great job. They worked with us to figure out the best system for our 200 year old house. They installed an energy efficient ductless system to replace our inefficient and ineffective electric baseboards. The cost was less than other quotes received and they worked with us to obtain low interest financing for the system through Eversource. The crew that came to install was fast, professional, pleasant and helpful when it came time to learn how to use the new system. Everything about our experience was 5 stars. Use this company!
On Monday, October 24, 2020, East Coast Mechanical, Inc. Heating and Cooling of Cheshire CT sent one of their fine mechanics, Tyler, to our home to do a yearly furnace inspection and cleaning. My husband and I have always been very impressed with the time and quality of work this company puts into their service. Today was no exception. Specifically, Tyler addressed our requests, followed up after the job with what he specifically did and gave ample proof that our heating system is running very well and safely. He is very articulate and even his handwritten itemization of tasks on the receipt is impeccable! I cannot express enough how much it means to us to know that our home heating system is safe and ready for the winter. I appreciate the wonderful professionalism from Tyler as well as the folks in the main office, who I can attest, genuinely care about the company team and their customers.
East Coast Mechanicaln was a great company to work with. We purchased three Mitsubishi heat pump /air conditioning units! The work was top notch from the sales with Dave, the service on older units with Andrew, to the installation of the newest unit was 100% professional, done neatly and it was done in a very timely manner. They cleaned up everything, they helped me move things.... I would highly recommend them. They are 100% professionals!
East Coast Mechanical provides excellent customer service! The wonderful office staff managed to send Tyler, a knowledgeable polite, efficient technician to diagnose our a/c problem during a heat wave, in spite of their very busy full schedule. Tyler was able to promptly restore our cooling system explaining everything he was doing.We continue to be extremely satisfied customers after 5 years of outstanding quality service!
David who gave me the quote came in at HALF the price I received from another company. He was extremely knowledgeable about the split unit I needed to replace my old one. The installers were thorough with the work they did, made sure I knew how to use the remote and reviewed the steps needed for proper care of the system. I would recommend East Coast Mechanical for a very reliable HVAC company. Thank you very much.
We converted from oil to gas. Dave C came out to our home, to advise on what we would need and how it should be done. He was on time and professional. Even though it took a few days, the crew did an excellent job installing the new equipment and removed the old boiler and oil tank. We highly recommend East Coast Mechanical!
Chris and Kristy B.
East Coast Mechanical installed a new gas furnace/central AC system for me. All the staff were knowledgeable and professional. Cheaper options are available but if you want reliable top quality equipment and service this is the company. They are very busy, patience is required but it will be rewarded.
Woke up to no heat/hot water......Called and talked to Norm who walked me through several possible issues before it was determined to be beyond my capabilities. Tyler came to the house and fixed the issue and made sure everything was in working order before leaving. If you need any Heat/HVAC work- THIS IS the PLACE TO CALL!!!!
East Coast Mechanical came to my house a few months ago to install a gas furnace and a new air conditioner. I was very impressed, they were very clean, professional, and knowledgeable. They informed me of everything that was going on the entire time and constantly asked how i wanted things to look so it came out exactly how i wanted. I would recommend them to anyone and will definitly be using their services in the future.
This company ROCKS!!!! Had them install 3 mini split system in my house 2 years ago. Very professional and awesome work. But for some reason it just wouldn’t get the living room and dining room cold. We live in a ranch and the bedroom side of the house was ice cold. Told Dave the problem and they came out a handful of times trying to figure out what the problem was. Finally he says we will replace the mini split head with a bigger one at zero charge to you. What company does that? This company does. They strive for excellence. There was nothing wrong with how Dave sized the units to my house or the units themselves or the installation. We believe because the house has zero trees and gets sun from morning to dusk, that must be the issue. I can happily say it’s 68 in those 2 rooms now and it was in the low 90 today. Awesome job guys. Do not hesitate on calling this company. You will not be disappointed!!!! Thanks East Coast for a job well done and customer service 2nd to none!!
I have been a Realtor for over 30 years, and my seller needed the A/C serviced for the new buyer. East Coast Mechanical jumped through hoops to get out to the house to take care of the service right when it needed to get done, and the Buyer called me after to tell me how happy they were with the technician as well as the results of the service by East Coast Mechanical. Thank you East Coast for your amazing service!
From the sales to the installation guys all were very friendly, efficient and clean with the installation of my ductless system. I knew before they even came to the house what to expect with pricing and installation.
I am so thankful for the excellent service I received! My husband was away without any way to get in touch with him and I was home with our baby and 4 dogs when the central air stopped working right before this most recent heat wave. I called them in a panic and they squeezed me in and a technician came out that day. A part was ordered and then installed the next day. It was up and running right before the hottest day of the year. To say I am appreciative is an understatement and I highly recommend them.
East Coast was the lowest bidder, gave me a quote the day of consultation and answered all of my questions. I asked about some potential upgrades and Dave was very honest and told me to save my money. The crew who did the work were hardworking and professional and after they left it was hard to tell that they had gone through at all. My only complaint is I didn't call them first! Would high recommend you give them a call, especially for a Mitsubishi system.
I am extremely satisfied with East Coast Mechanical, from the first day that Dave came out, he was so friendly. The price was very reasonable. The two men that worked on the job we're extremely Pleasant. We are very happy with the way the heat works now I would highly recommend East Coast mechanical to everyone who needs a new furnace.
Bonnie Holt Hamden
Great sales and tech teams. Quote was fair and no haggle, no nonsense. Sales rep made himself available throughout and after the installation. Techs went way above and beyond at the installation and were always available for timely cleanings and routine service, even during their busiest times. Strongly recommend using these guys.
This morning I woke up to a flood in my basement caused by my hot water heater. I called East Coast Mechanical and they had a technician to my house within the hour who was able to stop more water from draining from the heater and cleaned up my flood. I spoke to Dave, the sales rep about ordering a new heater and had it installed and job finished all by 3 pm. Can't say enough good things about them and their prompt service and professionalism. Highly recommend East Coast Mechanical!
I had to have a huge job done at my home in Sherman and East Coast Mechanical came through one-hundred percent, starting with the initial consultation with Dave who sells the systems and provides the service quotes. He went through the home and inspected all the rooms, and after discussing all options we decided to install the ductless heating and AC units throughout the house and for my recording studio--which was impossible to work in during the winter months. ECM installed a highly-efficient, virtually silent system that functions beautifully, year-round. Keeps the air clean, too. The workers are timely, reliable, and detail oriented. If there's ever a question regarding the system after the installation, they respond immediately. Fully recommended. Support small town Connecticut businesses. I am sure you'll be happy with ECM's pricing and quality service.
Dave and Tyler were both worth their weight in GOLD!! Very professional, both went above and beyond. Excellent service, extremely knowledgeable. Office staff always extremely pleasant. articulate and helpful. I have had nothing but the best experiences with this company for the past 13 years. I would NEVER use any other company for Heating/HVAC
Eddie did an excellent job cleaning our ductless mini splits. He did a thorough job. He disassembled and cleaned out the unit. Due to the pandemic we haven’t had them cleaned since 2019.
I have been remodeling my house for the past year or so and I have had some good....and some bad contractors come in to work on the house. After shopping around for a new central air, furnace, and water heater, I went with East Coast because the sales person was super knowledgeable and he broke down and explained every part of what I purchased, so I knew exactly what I was getting and why. It made me feel "comfortable," which is tough to feel when you make that kind of large investment. Fast forward to the installation...the two techs came out and actually put in 3 full days of work (I had some contractors on other jobs show up at 9am, break for lunch from 11-12, then end the day by 3 so they can get home by 4pm. It's tough to find dedicated workers, I guess). Anyways, the techs were very friendly, made me feel appreciated, and they answered all my questions. They even cleaned up at the end of every day to the point where you would not have even known that they were actively working in my basement at the end of each day. Very professional, very clean, and overall, an awesome transaction/experience and they have totally earned my trust.
If you are looking for a ductless heating and air con unit, look no further. This company gave us a reasonable quote, were very professional ALWAYS returning every call/querry in a very timely manner.
They walked us through the rebate process ( which was a pain) and we got a $1,420.00 rebate!
Putting in this ductless air-con/ heating unit is the best money we have spent in a long time. If you are " on the fence", just do and you won't find a better company than East Coast Mechanical !
Thank you Dave Crispino !
Andy was the technician from East Coast mechanical that did the work. He is does great job, very thorough, answer all my questions completely and addresses any concerns I have. I would highly recommend Andy and East Coast Mechanical.
East Coast Mechanical changed my AC unit and we love it. The salesman, Dave, was very knowledgable and gave us a great price. Everyone was very professional and the installation came out perfect. Thank you!
My family (my parents, my grandparents, and myself) have been customers of East Coast Mechanical for years! We are always pleased with the wonderful office staff and how kind they are. The technicians are always timely, very polite and certainly are experts in the field. I would recommend East Coast to all my family and friends!
I just want to tell you what a amazing company they are . They helped my 85 year old mother-in law. She smelled a gas leak Thursday night called fire dept fire ,dept called ever source and shut down the furnace. My 85 year old mother in law had no heat that night. Next day I researched for companies to repair the furnace. I read the reviews on some HAVOC companies until I came across EAST COAST and made up my mine , I called Friday morning at 8 am the receptionist told my call and told me that we could have a tech out this afternoon from 12pm -4pm, at 9:35am she called me back and said we could have a tech to your mother in laws house in a 1/2 hour.I told her that great .so when Tlyer the tech came he researched and discovered the problem and explained to me he said i have to go to my truck and get the part and i will check for leaks, and he did Eversouce and fire dept thought it would be a gas valve default,but it was not what a relief. Tyler went above a beyond he clean the 3 pipes with a wire brush and removed the dust unclogging up the holes.when he was finished he explain everything he did . This company are professional they trained there people .I would recommend them. I will be using them in the future and telling all my friends and family. I give this company a 10 +.
I really enjoyed having the work done by East Coast. They were professional, and when I had questions, they took the time to answer them, even if it meant calling in someone else, or coming by on another day to demonstrate some of the features of the system. In my book, East Coast goes above and beyond the contract to really provide customer satisfaction.
Both of our AC zones had failed. The office staff went over and above to find us a service appointment slot shortly after we called in spite of their having a full schedule that went out 3 weeks. Tyler, the ECM tech, was very professional and capable. He immediately diagnosed the problem and had the system running at peak efficiency a very short time later. Great folks. Would definitely use them again.
I recently converted from oil to gas and contracted East Coast to do the work. From the quoting process through installation every question I had was answered, every phone call returned promptly, and they were always on time. My installation team of Trevor and Jason were top notch! I would highly recommend East Coast.
This install was for the ductless mini split-type central A/C system for our home. Dave (Sales Tech) was professional, knowledgeable, concise and to the point. The HVAC install crew also worked professionally. They were on time , friendly and respectful .No loud radios , cursing, etc. Also, noticed that they always took off their shoes when working inside.
They also went the extra mile by installing some lattice around the outdoor heat pump which needed to be located in a conspicuous area.
Very pleased with the job they did and would not hesitate to recommend them for residential heating and cooling projects
East Coast Electrical was amazing from start to finish. The girls in the office made scheduling my appointment very easy and were able to get someone to my home in a very timely manner. Definitely recommend!!
I had both an a/c system and a furnace installed. The people who came to the house were knowledgeable and helpful. Dave gave me much information and a very reasonable estimate. Tyler and his crew were excellent.
Oil tank replacement went well. Reasonable price and professional.
Great service! I called to have a water heater repaired and their service mechanic Tyler was there right away and had the job completed quickly. I would highly recommend them!
Huge shout out the East Coast! Our furnace just stopped this morning, and we had Trevor and Jacob at our door within the hour!
Furnace up and running, couldn't be happier. Thank you, thank you, thank you. Trevor was exceptionally knowledgeable and super nice. Can't say enough about this great company. Thanks again!!
Wow they did an excellent job installing and we are so cool now! Jason and Trevor were professional and polite. Their tutorial was fully instructive. Delivery was on time and we are totally satisfied.
Excellent service, staff, efficient, top notch. They have put in a heating unit, and air units, best company hands down!! Even calls to make sure everything is working properly. Dave is so knowledgeable and kind to show us best units for our home.
Recently had an AC installed in our condo. Am very happy with both the unit and how professional the guys were. Fast, clean and friendly. Would definitely recommend.
Dave Crispino is the best Salesmen on the planet!! He is caring and understanding. He pays close attention to your needs and is hands on. Andy has worked on my dads A/C and Furnance as well as mine and he always comes in with a smile works hard and gets the job done. I would Highly recommend East Coast Mechanical!!
The technician arrived on time and immediately got to work. This was routine maintenance. He serviced the gas furnace and the gas hot water heater. The price was fair and the work was as expected
I just want to comment on the above review that claims there was a bait and switch...it was VERY clearly explained to me that the zero down offer was in conjunction with opening a financing plan via their partnership with Home Depot. If we chose not to finance the work, it would be 1/2 down and 1/2 upon completion. This was explained very clearly and the technician gave us a number of different price quotes for various levels of work/upgrades to help us make an informed decision. It did not feel like an upsale attempt as I have encountered with other servicemen, but instead was simply a very neutral explaination of what all could be done, and how much the different jobs would cost. They also explained to us why a particular job (which would have been very lucrative for them) would not have much practical benefit to us, which I appreciate. I cannot speak to the quality of their work, as we have not had the work done, but the comment above regarding the 1/2 off issue seems inaccurate.
We were in kind of a pinch when our air conditioner stopped working and it was 95° they just didn’t have a lot of availability but they made it happen and fixed our problem and I can’t say enough about the service it was great. And the two guys they sent over were fantastic !!! Strong Recommendation.
Andrew V was on time, friendly and professional. I agree with his recommendation to replace my old water heater soon. thank you!
Obtaining a quote was fast & easy. Was printed right on the spot for me to compare to others. They installed an oil furnace with humidifier, hot water heater, and AC unit. They were clean & professional, highly recommend.
I had a water heater blow out and flood my basement.
Response time was fantastic and a major problem was made better as soon as they arrived.
A great company of professionals.
Highly recommended.
Mary and team were so great to work with!
The folks from East Coast are always polite, professional and helpful. They do a great job at a fair price….what more can you ask for?
The technician, Tyler, was great! He did a comprehensive job of servicing our furnace. He explained what he did and he answered all our questions. Thank you!
My service tech Andy was great. Very knowledgeable and pleasant to deal with. Would recommend him to other customers.
Price was very reasonable and service was extremely fast. This was the first time I was their customer and I called for my ac to be looked at Monday, they came out to look at it Tuesday and it was fixed by Thursday. I will definitely be using them again in the future!!!
East Coast Mechanical did the installation of my HAVC and have been supporting it. So far I've been very happy with my system.
It's great to see family owned companies still exist. Very professional people, and if you ever have a question. Just call and ask for the owner. Norm is a great guy.
We have been using East Coast Mechanical for over 12 years for our AC and furnace needs. Excellent service and quality!
Very easy to work with. Responsive, accommodating and professional. Stand by their work 100%. Have definitely gone out of their way for customer satisfaction and service.
I needed my thermostat replaced and a furnace cleaning. East Coast Mechanical came out quickly and easily took care of me.
Travis and Chris were thorough, professional and friendly. We highly recommend them.
Very knowledgeable, very professional and great customer service. I would definitely do business with them again. Highly recommended.
They installed and have serviced our A/C since 2014...never a problem!
East Coast Mechanical goes above and beyond. They are professional and truly care about their customers and community.
We have known East Coast for many years and have tried others to see if they were any better but we keep going back to East Coast.
Norm and his team are fantastic! They help me when my heat went out. Thank you very much!!
Very efficient and professional work, system was checked out and working good.
Courteous, neat, cleaned up. Did a stellar job. Awesome units too
They replaced my AC system promptly and with a huge discount zzz Very Professional !
Great group of guys. Installers and service guys are well trained and polite.
Great experience, work done well and looks good. Will save for future work.
The women in the office work very well with customers.
Staff is very professional and knowledgeable.
Great company!
Excellent service!
Great technician!!
,Awesome customer service
Great Service
Thorough and efficient
I had East Coast Mechanical install a heat pump at my house because we have baseboard heat and no central air. The team was extremely professional, courteous and clean. The system was installed in the time allotted and we are very pleased with the results! Would highly recommend!
ECM installed a Mitsubishi heat pump system in my house. They were there on time and it was done in a professional manner. The technicans answered all my questions about the system. I would recommend them to anyone looking for a new HVAC system.