Reviews of County Wide Mechanical Services LLC. (HVAC Contractor) in Hartford (Connecticut).
County Wide Mechanical Services LLC
31 Deming Rd, Berlin, CT 06037, United States
Description
Information of County Wide Mechanical Services LLC, HVAC contractor in Hartford (Connecticut)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of County Wide Mechanical Services LLC
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of County Wide Mechanical Services LLC
Staci Stamm
Just overall incredible customer service & on site professionalism. I live in Cromwell & had a gas range hook up that we suddenly discovered needed to be moved in the middle of a kitchen cabinet install, because the cabinet guys messed up their measurements. The ladies at County Wide Mech. we’re so sympathetic & immediately worked with me to schedule a technician to come out the next day, everyone else I called was going to take a week to come. Then they ended up having a guy finish a job nearby early and had him come out same day! Isaiah the technician showed up 30 minutes later, he was so gracious & efficient, he moved the line with no problem, double checked everything to make sure it was all working properly, and was on his way in 30 minutes. Phenomenally fast & easy service, I’ll be using them for every gas/plumbing issue for as long as I live in the area. Nothing short of magical how quickly they were able to get the job done. I can not thank them enough!
Carl Mathieu
Thursday May 13Nick and Kendell installed a new central air conditioner.
The two installers were very polite and knowledgeable about their trade. When they finished the job I was very pleased.
Would recommend this company for the workmanship and high caliber of the employees.
Thanks again County Wide Mechanical.
Have a great day guys.
The next day Max there tech came and replaced 11 year old thermostat with a Honeywell T 4 Pro.
Also set it up quickly and works great.
Again thank you County Wide Mechanical for employees who are prompt and knowledgeable about the trade.
Jean Tenan
This is the third repair that I've had them handle for me. They are always so professional and responsive. Recently, Lex fixed a leak in my baseboard heater. He explained everything to me before doing the work. He also showed me where the shutoff values are on my furnace. I highly recommend their services.
Douglas Bowman
Countywide installed my central air conditioning system July 20,21,22 2020. I was told when Tom and Kendall were done with the installation that everything was set properly. They worked hard and were very cordial. The system is a Variable speed air handler, two stage condenser and a thermostat (Honeywell) that could be controlled from my smart phone. I noticed over the next couple of days some issues. The compressor made excessive bang when it starts. Also the air handler and compressor always ran at the same full speed. I also was not shown how to use my phone to control the thermostat. I called in my concerns and was treated extremely well. Countywide sent a tech to look at the issue. I forget the tech name but he was cordial and tried to fix my system. He added an electrical capacitor component to the compressor to try to solve the loud banging issue.Whatever he did did not work. I called again and was cordially sent Chris Byrne who was to look at my problems and connect my phone to the thermostat. He also was unsuccessful. He indicated I would need a new thermostat to use my phone and would schedule to get it replaced. That did not happen. After days of excessive noise from the condenser I called again. Tech Isiah T. came and went through my entire system and found multiple problems. He reconfigured the air handler electronics to actually run variable, configured the compressor electronics to properly run two stage. He removed that extra capacitor that was installed earlier by a prior tech visit. He fixed everything. He even rewired the thermostat so it could connect to my phone. He was top notch, the best and really knows his trade. He even got my phone connected to the existing thermostat. By the time he left the system was running extremely well. I cannot thank him enough. However after he Left that night the compressor began loud starting surges. I have been speaking to John the service manager and he has been great to deal with. Long story short, I still get intermittent loud bang starts from the compressor. I am concerned that the hard surges could cause damage over time. I will live with it for a while but may have to make another service call. Even with all this, I still think highly of Countywide. They have been easy to work with. I am certain they care about my system and it's performance.
Ann Andrews
Isaiah provided excellent service at our home yesterday. He listened to our problem, looked at the systems and explained our options to me and my husband. We asked questions. He showed us where the problems were and what he would do. We decided to have all the work done and he proceeded and completed the work within 2 hours. We are now comfortable.
Isaiah also explained future work we can do on our furnace system to provide humidity. He will provide that information so we can make a decision. Isaiah also suggested an easier-to-read thermostat for us. His service was definitely 5 star. Thank you.
George Franek
Our Furnace stopped working so I called for an appointment. The staff was very receptive and helpful. Isaiah came out and diagnosed the problem and found further issues with the system. We purchased a new system and Tommy and 2 other guys were with him. All employees were great and a pleasure to work with. They all answered our questions and helped us feel better. We had heat that day.
Jeremy Prudhomme
I had another great experience with County Wide. I have a few rental properties and they have been taking care of me for years. They have always been available same day or next day. Sean who has done most of the work is great! He does a great job of explaining things and I feel like he looks out for my best interest. During my last call he walked me through the trouble shooting process where other probably would of said I needed to replace the unit. I’ve always appreciates the honesty and great customer service.
mediator4
Six years ago Countywide installed a new gas furnace, hot water heater and central air for us and did a great job. They called recently to suggest a furnace maintenance visit since nothing had been done to it (except for my changing the filter) since it was installed and that seemed to be a good idea. Isaiah was the tech who did the servicing and we found him capable, bright and helpful. He also made some very useful suggestions which were timely and helpful. All in all, this was an excellent experience.
James Swanson
We had to replace our boiler pretty quickly. We contacted County Wide Mechanical Services because we had used them previously to install a water heater and were happy with the work done. An advisor came and met with me to go over what we would want to replace the old boiler with and what new options were now available (our boiler was 26 years old!). We went with a new oil fired boiler and indirect water heater. The installation date was scheduled for a few days later. Taylor and Enigen arrived promptly at 8:15 like they said and put down tarps and went to work on removing and installing the new system. The installation took two days which we knew from our initial meeting would be the schedule of work. At the end of the second day the system was fully up and running. Taylor went over the operation of the system with me so that I would fully understand what each component did and how it worked. We are completely satisfied with the proposed equipment, quality of work performed, the cleanliness of the work area when the job was completed, and the friendliness of Taylor and Enigen. I would recommend County Wide Mechanical Services again for another great job done!
Leanne Rand
Pricey service charge is not included if you need a fix. No advanced quotes. If ordering parts it takes a long time to get what you need fixed. Their service people do a good job though. We’ve had the Ductless air conditioning/ heating for 3 years and every year they have been here for a repair. Love the units overall though.
Brittany Levere
I would recommend County Wide Mechanical. They were super helpful in helping us replace our oil heat and convert it to gas. They were friendly, kind, quick and efficient. Nick and Ryan were super great techs and were ready and there to answer any questions or concerns that I had. The gentleman who came out to give us our quote was a really nice person as well. Overall an excellent experience!! Thank you guys so much and doing such a wonderful job!
Claudia Cirinna Calabrese
We had them put in a new system for us two years ago! They where so fast to come out then to ensure our 1 year old son had heat. Again today I needed them and the dispatch person was so great and responsive. They called to ensure they where on there way and came within 5 minutes of the call. They replaced a part and again our heat is working great! Great job team! They are definitely a company we will continue to use in this home and our next!
Melissa Quintero
The AC goes out in August so I contact Home Advisor and place a request for service. I chose Country Wide because of they had great reviews and provide a lot of service in my area (Waterbury). I can not be more impress and satisfied with the service. Nicholas Ingel is absolutely wonderful. His professionalism, attention to details and patience is of the highest caliber. I was so impressed with the service I received that I am having additional work done. I also have to commend Michelle, the customer service representative. Michelle is very knowledgeable and walked me through the process with ease and confidence. I would recommend Country Wide without reservation.
Ann Corris
Had no heat. We googled for a place to call since we don’t have a regular service company. The tech that came out was friendly and knowledgeable. He helped us get quotes on our options. We chose to get a new furnace installed. The call to the office was pleasant and they were able to do it next day. Two young gentlemen (Tyler S & Tom C) arrived bright and early. Even though there was room in the driveway, neither of them pulled Int the driveway until I said it was ok to do so. Both were very pleasant. The removal and installation was done professionally and they worked neat!! I would highly recommend this company. And, all of this during COVID19.
Sarah Fullerton
We could not have been happier with the service we received from Nick at County Wide Mechanical Services. Our gas furnace stopped working last winter, and we had another company come out to look at it and they barely even touched the furnace before quoting us $2000-3000 to fix it. And $10,000 to replace it. They couldn't even tell us what was wrong, but quoted us that ridiculous price. Nick came out from County Wide Mechanical and he was wonderful. He was so pleasant and knowledgeable about what could be wrong with the furnace. He took his time to look over the furnace and found exactly what was wrong with it. He quoted us a price to fix it to get it up and running, and a price to replace it if we wanted to go that route. He also showed us some stuff that may need to serviced down the road. But he left the decision up to us. He didn't pressure us to just replace it, like the other company did that looked at it. And at the end of the day, he was able to fix our furnace for under $800. Which was awesome! This will definitely be our go to for all of our furnace issues from here in out.
Louis Weber
Isaiah has serviced the unit that I have before and he has always been professional and lets me know what he is doing and what the conditions are. As the installation of 3 units took place approximately 4 years ago all is still good. He mad recommendations on what to do to make sure no issues in the future. He also provided me with some new items that they do as installing smart features which I will be looking into soon. This company installed my central air system and did an awesome job.
High recommendations to this company.
Deborah Bartos
If you want a professional, knowledgeable, fairly priced, respectful company - consider County Wide Mechanical Services. I had a 5 head Mitsubishi mini Split system installed and the installation team exceeded my expectations. Kendall, Tommy, Tyler and Nick did an awesome job. They were hard working, thorough and answered my questions. These guys are highly trained, competent and trustworthy. I highly recommend this company.
Larry Copes
When I was looking for advice about several HVAC issues, County Wide was the one company that said they could address all three. Between Isaiah and Chris, they gave good advice, and on the basis of Chris's expertise (and a reasonable quote) we hired them to install ductless A/C with a heat pump. The system we chose was eligible for a loan, and they helped us navigate that process. We were told they would send three workers on the scheduled day, so the installation would take only one day, but they sent only two, and two had to finish up the next morning. All personnel were knowledgable and very friendly. My only beef was that they didn't confirm they were coming, even to an appointment made several weeks earlier.
Jules Happy
Same day service, when I really needed it! Also, the team member working in the office taking the calls was superb to work with. She made sure that she understood what my repair needs were, even asking me to text pictures of the radiators, on top of clearly communicating pricing. The technician, Troy, was magnificent - he solved a very tough problem and fixed it in one service call. I am very grateful and will work with County Wide Mechanical again. Thank you!
Malou Dusyn
Ryan and Nick came for my AC and Heating System maintenance work, as well as installation of my new Spring Aqua water filtration and purification system. Ryan and Nick assembled the system together, and installed it under the sink. They were courteous, smart, knowledgeable, and able to think outside the box. They did such a phenomenal job! I’m very happy with the service they provided. Thank you County Wide Mechanical!
W
The folks at County Wide Mechanical were helpful and responsive during each step of the project. I had a Mitsubishi heating unit installed. Within one day of the initial call, Ken showed up to provide me with a quote. The price was significantly less than the next lowest quote. I explained that I needed the unit installed ASAP. He was able to accommodate my request. Two installers from CWM and their electrician arrived on time and completed the installation. So far everything seems to be working properly. Great job.
Sharon Syversen
Although I was scheduled for an afternoon appointment, I was pleasantly surprised that their technician was able to come that morning to fix my central Air Conditioner. Ryan looked at the AC equipment in the basement and then to the outside equipment. He was able to detect the problem, explain the remedy to me and was able to fix it in a short amount of time. I’m thrilled to have my AC working properly and the 2 year guarantee is an added bonus. I would highly recommend Ryan to anyone; after all, it was a friend who recommended County Wide Mechanical Services to me! Ryan was very polite, friendly, answered my questions and explained things in a way that was easy to understand. He was a pleasure to have in our home!
Sharon Sklar
Having used County Wide before, I called them needing help with a boiler issue. Sean quickly discovered the problem and had to order a specialty part which unfortunately took a few days to get. I had the entire company behind me -Cheryl, one of the owners was aware of the issue and got on it. As soon as the part arrived, it was delivered to Sean and he and Nick took care of business right away. I would recommend their diligent service, the knowledge of the staff and the efficiency of a great team of service-minded people.
Samantha Dayton
One of my AC units broke down 2 months after moving into my new home. I fortunately had a 1 year home warranty which covered part of the repair, however the insurance company dragged the entire process out for months. County Wide's office staff and Nick (the one who came out to initially quote the repair) spent a lot of time and effort contacting the insurance company to move the process along and get the repair completed. The installation went well and everyone I interacted with (probably 8 employees) was very helpful. I will absolutely use them again!
Dave Marcil
Great Experience!
Contacted thru Home Advisor for replacement of fill/vent piping for oil tank. The estimate was scheduled quickly and service done the following week. Fair pricing, quick,clean, professional service.
Very satisfied!
I will use in the future.
James Perillo
I give this company one of the highest recommendations! The service and installation services provided by this company were superb. The installers were efficient, clean and so professional. I truly am very impressed and satisfied with the products and service provided by this company. Kudos out to Jerry and Nick for doing such a great job!
M.E. Tuthill
Having used County Wide Mechanical Services before. I was quick to call them for the installation of a new hot water tank. Enigen and Nick were awesome. They were very professional and made sure I had hot water before they left. I give them the top rating!!
Lou Impact
they installed a new ac and heating system in our home in 2016. I've have terrible and costly experience. They are constantly back at our house, they spend hours on the phone with customer service and charge us because they cant figure out the problems on new equipment they install. Both ac and heating units continue to be an issue. $1000's in repairs and cold winter nights and hot summer ones waiting for parts. Plus time taken out of our days waiting for them to show up.
***as of 11/2020 they did come back and assist a few open issues.
will continue to update review as time goes on
Ken Richards
I’m very pleased with the customer service this company provided. From the first call I made to them along with the follow up calls made to me. My first contact was with Michelle who was very friendly. Isaiah was the Technician they sent here who was extremely professional and very friendly as well. I’d definitely recommend this company to anyone I know having heat/air conditioning issues
Andrea Stalf
It’s very hard to find a good hvac contractor. You need trustworthiness, responsiveness and competence. A good contractor is two of the three. We’ve had to settle for one of the three in the past. For this job we needed all three. Luckily, we found Tom at countywide. Tom is a technician (install, troubleshoot, repair, etc) who came through for us - on a snowy Sunday afternoon, no less. He was thorough, knowledgeable and incredibly dedicated to solving a vexing issue others couldn’t resolve. He truly went above and beyond for us. Honestly, we can’t thank him enough! Also, a shout out to the back office at countywide. They stand by their promises.
Ron Salmon
Tyler and Kendall were phenomenal. Worked the entire day until system was installed and working. They’re work is neat and clean. Removed all trash and old equipment. Explained all aspects of my HVAC. I’m glad I selected County Wide. The entire company was helpful throughout my experience.
Keirre Camardo
Called after hours cause our central air system stopped working on one of the hottest days. Isaiah arrived listened to our concerns,promptly diagnosed the issue and fixed it, including a clean out and described everything to us all through the process. Thank you Isaiah! We will be calling and recommending him to come in the near future for regular service.
Garrett Kenny
Nick from County Wide Mechanical arrived at the exact time of the appointment. He quickly identified the issue that we were having with our A/C unit and explained it me so that even I could understand it. He then fixed it immediately and gave me some useful suggestions for preventing this issue in the future. The price was fair and payment was a breeze. I was able to take care of the bill right on the spot. I'm extremely happy, as are my clients who were waiting in a hot barber shop! I'd recommend County Wide Mechanical Services to anyone looking for a quality HVAC service!
Stan Bartkowiak
County Wide Mechanical has always provided us with great, professional HVAC service. Thankfully, today was no exception when Isaiah came out to service our HVAC system. Isaiah was extremely professional and very kind to our family. He took the time to explain everything that he was doing and what different parts/conditions of our system and thermostat meant to the system as a whole. We would welcome Isaiah back to work on our system anytime and would recommend County Wide Mechanical to anyone looking for HVAC services.
Colleen Boyd
Nick came and gave us good advice on our air conditioning system and gas water heater. Instead of trying to sell us more than we needed, he gave us honest advice, saving us money. Later, we had him come back and put in a whole house filter. He came right on time and finished quickly. I liked how he taught me how to change the filters so I wouldn't have to call someone to do it for me.
Chris Barlow
Lighting fast! Showed up within 15 minutes of calling. Central AC Capacitor needed to be replaced, just bought the house almost a year ago and worked fine until the day before. Tech Nick Byrne was very professional, tested coolant and replaced the part immediately. Was back up and running in less than 30 minutes. Parts and labor were reasonably priced. Country Wide has a new customer. THANK YOU!
Ashley Maxwell
New to the northeast and just closed on our house and have absolutely no idea about gas heating. Woke up with no heat so I contacted CWMS and had a tech at the house within the hour. They were super nice on the phone and Isaiah, the technician that came out to the house went over and beyond. Not only did he fix the problem but he walked me through the whole heating system. He also taught me how to light the pilot light if it were to go out and how to turn off the system in case of an emergency. He even looked at the fire alarm and tested it to see if it worked! He double checked my fire extinguisher to make sure it was universal and was safe to use and he even put my mind at ease about our gas stove! Not to mention he made sure I knew what gas smelled like before he left. I let our realtor with William Raveis know about my experience and he said he would definitely put them down for future clients if they were ever in need. I definitely recommend them and we will use them in the future for all other services.
Kevin volpicella
Very happy with the service. Had an issue with existing dryer ductwork at my house. Called and setup an appointment, Chris Byrne came out to review conditions and helped design a new layout. Had some work that i performed to help with the project (to help with access). Kendall came out with his partner, had a quick and quality installation with no issues. Definitely a satisfied customer who will call again if the need arises.
Sharon Gowen
I manage a small rental complex. I have been using County Wide Mechanical for my HVAC needs for some time now, and have never had anything but stellar service, experience, workmanship or pricing. They have installed furnaces, cleaned furnaces, provide drain clearing, and tended to a variety of service needs efficiently and effectively. I am delighted to learn that they have expanded their available services to provide virtually all the mechanical needs of the property I manage. Pricing is equitable, scheduling is efficient and convenient, and follow-up exceptional. I'm a happy customer.
Bill Elwell
This company is FANTASTIC. I would highly recommend using them for your HVAC and other home improvement needs. We interviewed a lot of companies for our job, which was a complete replacement of an old oil furnace, old a/c unit, reducting of the entire upper floor (which was getting only minimal airflow), replacement of the water heater, and a conversion to propane. Their quotes were very competitive, and I chose them based on their great customer service, knowledge, and helpfulness. I have since met some of the family members who own the business, as they have come out after hours (they live in our town) to check on things or fix minor problems throughout the process. They have been extremely courteous and helpful, following up (even when I took a while to get back to them) on all our concerns, and we are very satisfied with our system. I'm quite confused with a few of the very negative reviews that I noticed when writing this one, because we've dealt with quite a few employees, and can't imagine where this would have come from. They did have a salesperson who no longer works there who caused some issues ... but they did their best to follow up after him to make sure the customers were taken care of. One of my neighbors did a similarly big job, and he is very satisfied as well.
Lisa Wheeler
Have used County Wide for a variety of plumbing and HVAC work over the years. This time Sean and Mike installed a new bathroom exhaust vent for me. Very pleasant to work with and they get the job done RIGHT for a fair price. Will keep coming back for future services.
Barbara Salinger
We have been very pleased with the split heat pump system County Wide Mechanical installed in our home two years ago. When one of the units stopped working late at night after a power outage I left a message that was returned promptly. Technician Tyler Smith came in the morning and had the unit working again quickly as well as answering all of my questions about future servicing and maintenance.
Robert Scillia
Nick was great. He informed us of our needed repair all along the way. Nick also did some repairs at my in-laws house where he listened and was very patient with my father-in-law.
I would highly recommend County Wide for any of your mechanical needs. And a special shout out to Nick.
Pratap R
Nick Byrne came in today to set up gas range for us. He did a great job installing pipes , gas range ad moving old range to garage. He patiently answers all my questions while he was here. I would give 5 star rating for his excellent work.
Ben Kreczko
Max did routine maintenance on my AC/Heat Pump and he was extremely professional and informative as he also provided me an overview of the work being done in real time. I will be asking for Max in the future, he was awesome! Highly recommended.
Abhinesh Sengar
Nick Byrne visited my home to give me quick quote to add new gas line installation to Kitchen. He has provided all required information very well and I found him expert in this gas installation job. He has even provided some additional suggestions regarding Electrical changes which are not provided by any other technicians.
Leslie Blaser
As a new homeowner needing my oil furnace to be serviced, I immediately thought of County Wide Mechanical. Both Sean and Nick did an outstanding job. Unfortunately I found out that my furnace needed more than just an annual service. Sean explained everything thoroughly to me and assured me that it was a worthwhile investment in my "new" home. I really appreciated Sean's outgoing friendly personality and the high level of professionalism. Thank you!! I will definitely recommend County Wide to all of my friends and clients! Leslie Blaser, Realtor with eXp Realty
Chuck Nichols
AWESOME!
My AC broke down over a holiday weekend and I called and actually got a live receptionist. We agreed at a time for a service technician to arrive at my house. The technician arrived right at the agreed time. The problem was diagnosed and repaired in 20 minutes. The price was reasonable. Maybe the most important thing was that everyone I spoke to, from the receptionist, a staff member and the technician, treated me like I was a long time important customer. I was actually a new customer but, will use them for all my future HVAC needs. I would highly recommend County Wide Mechanical Services LLC to anyone for their HVAC services! I can't say enough about the people and their treatment of me. Thank you very much for all they committed to me. True professionals!
dasheena robinson
I am extremely happy with the work from County Wide. Tyler and Kendall came to replace my furnace and these two gentlemen were so delightful and hardworking. There was no mess left in my apartment and they took the time to explain the work they completed. Ask for Tyler and Kendall! They are amazing!
Carl Wolf. Jr.
I just had my air conditioning unit service Tyler and Nick. These two young men we're very thorough and courteous. They explain to me what they were doing and the reason that they had to do it. I would highly recommend them. They are great ambassadors for their company.
Fred Rubino
I emailed for an appointment on Friday and was called within the hour. I was scheduled on Monday morning and Nick arrived right on time. He explained what he was going to do and went right to work. When he finished, NIck went over all work performed and made recommendation for future care. I would not hesitate to recommend them!
Lisa Meade
They responded for a furnace cleaning the next day. (Awesome)Isaiah was professional, reliable and knowledgeable. He reviewed what he had done, was very courteous and patient. I would definitely hire them again! The price was what they quoted over the phone!
Jessica Gullo
Meh. Technician was nice, and seemed to be knowledgeable. But the appointment was rescheduled based on them not being able to get here. So then when they came - and i had a boiler cleaned, a hot water hetaer cleaned and myt mini split stysten cleaned - the kid technician at the end - after my $500+ check was in his hand - asked me to schedule a mini split CLEANING which i alreqady though i did. he informed me that no, he just did a 12-point checkup. AND HE QUPOTED $1100 FOR CLEANING THE UNITS!!!!!!!!!!!!! obviously not happening, when most tune-ups include the cleanig foam and cost about $55 per head.
Shaun Holloran
County contacted me right away after requesting a quote. They sent a tech out 8am the next morning. Tyler, the tech, was freindly, professional and informative. He explained everything I needed to know and was honest and straight forward. The work was done quick, and even contated me when he was held up at the supplier when he needed a specific part. The total cost was well under what I was planning for and I could not be happier.
Carlos Sanchez
We finally broke down and got a 2 head Daikin mini Split system installed in our house. Daikin units inside and outside are so quite.
Had one minor problem 2 days after install. Called them up and Ashley had Ryan at our house within a half hour and fix the problem right away. I would recommend County Wide Mechanical.
Knowlton Hill
We had this terrible sewer gas odor in our house, off and on for sometime. We finally decided to do something about it once and for all.So we called County Wide Mechanical Services. Who came recommended courtesy Home Advisor . The guys showed up and after about ten minutes of trying pto pin point the source of the problem, they discovered an exhaust pipe that was incorrectly installed. They were able to make the necessary corrections and cleaned up and was out here in about one hour. Great job guys.Thank you.
Lorraine Ireland
Tyler came to my house on time, courteous, and ready to repair my furnace. After accessing my furnace there were additional parts that were needed, before doing anything he explained what needed to be done, secured the parts necessary to complete the job and then with my permission moved forward to complete the job.
Thanks Tyler for a job well done.
Martin Terwilliger
Today Nick Byrne came to our condo to do a a/c service and cleaning of our unit. As usual Nick explained what he was going to do and when complete went through the work he did and the costs. As he has done before, he didn’t leave until we were fully informed on the work done and how we might avoid future issues. Nick is typical of dealing with County Wide. They bend over backwards to get you service as quickly as possible and do a great job with Customer Service.
Glen Me
Technician Kendall Rivera and County Wide Services did an excellent job of connecting bathroom fan ducting to outside-venting they installed on the home I recently purchased. Prior to their help, the bath fans simply vented into the attic-- yikes!
The entire process including estimates and work was professional and efficient throughout. The price was good.
If you need HVAC work on your home, give these folks a chance. I'm very pleased with their service and focus on satisfaction.
Glen Mee
Farmington
Richard Keithan
Same day service for AC concerns. The men Tyler and Nick took the time to explaining every aspect of the services or replacement of parts they recommended. They showed me any parts that needed to be replaced. They did an excellent job in very hot conditions.
Arlene Chan Bueno
Technicians were very professional, fast, and thorough. They had a great can do attitude. We have an old furnace and parts are hard to find. This presented no problem to the technicians. I would recommend their service highly.
Shirley Anderson
The quality of service is excellent. Starting from the office, to scheduling date & time to the knowledgeable techs who service your hvac system. They definitely are the best and I have already recommended them to my friends. Great staff!
Mary Mackey
Professional, personable/friendly & efficient business from customer service over the phone to their technician, Sean, who is profoundly competent in his work. Always on time with everything needed for the job, Sean’s ability is, by every definition, quality craftsmanship. If you need any sort of plumbing work done, I’d request this gentleman!
Katherine Pacinda
Nick and Nick name within hours of my needing a kitchen sink faucet install.
Knowledgeable, friendly and thorough. This is not the first time we've needed the services of County Wide - aiways our first choice. Thank you
Stratusjoe
Been with these guys for years now and finally leaving a review. Always great, CONSISTENT, friendly service with every appointment. The Technicians ( today was Sean O') they send out are skilled, on time, and know what they are doing. And Sean reminded me of that today, and why I stick with these guys.
Aj Shoham
Enigen was great! Super curtious and efficient. Took time to explain what he was doing and why things were happening. He made sure I understood what he was doing and/or suggesting to at needed attention. The office personnel was also fantastic, nice and always available. Thanks :)
sandy gardner
Isaiah and Nick from County Wide did a great job diagnosing my heating problem and corrected for me. They were very polite, professional and communicated with me throughout the process. I recommend them!
Thanks
John “JP” Pitts
Very professional work done by Nick, he has the skills, knowledge and tools to get the job done right. Easy to schedule with text or phone call. I would highly recommend Nick and County Wide Mechanical for plumbing and HVAC work.
Michael Schaffer
Isaac did a great job — on time, efficient, and a friendly and trustworthy guy. Got my Nest account set up for me as well. Very knowledgeable about the Nest product. Highly recommend.
Ted Kozak
Tech did a complete checkout of my A/C system. He found a couple of things to do in the future . I am pleased with his knowledge and attention to detail. I would recommend County Wide to anyone interested in service to their HVAC system !
Stephen Bailey
Outstanding service from Master Technician John Valentine - highly professional and quick to resolve the DHW problem I was having with my Combi system. Previously also, excellent service from Isaiah Tiezzi for a heating side flush. County Wide installed and has maintained our Combi system for over 5 years - consistently great service. I would recommend this company to those looking for an HVAC company. Moreso, I would definitely send my friends to County Wide!
Eric Ely
Nick, the technician, was extremely knowledgeable and helpful. He took me through the job step by step to let me know what I needed and may need in the future, and finally got me decent hot water! Very satisfied and highly recommended.
County Wide Mechanical Services
As a residential customer having had the pleasure of County Wide Mechanical, replace and install various HVAC equipment and systems I have always had a very favorable experience. Most professional and timely. These folks are very qualified and diligent. You won't be disappointed. I'm satisfied. Thanks!
Jonathan Reuning-Scherer
Called them about low heating, showed up within three hours, Isaiah was extremely helpful and professional, helped explain to me what went wrong in the system so that I can do some troubleshooting myself next time. A+ plus!
John Hirbour
Tyler was our technician and showed up right on time and performed the needed repairs quickly and efficiently. He was extremely polite and courteous and did quick accurate work.
Diane Strumello
I really appreciate the quality and professionalism of this company. Everyone I speak to is courteous. Our technician, Isaiah, was both competent, offering several solutions to our problem, and showed awareness of the concerns with the Covid pandemic with his offer to wear a mask.
George Winter
Isaiah is extremely professional. He is pleasant and respectful. He patiently explains what he is doing. He has been to my home a few times and has consistently represented County Wide Mechanical Services admirably.
Austin Martin
Came promptly to help diagnose our plumbing issue and then was able to schedule the major service repair immediately and they got it done right away.
Daniel Baril
A little pricey but excellent quality of work. They have installed 2 furnaces for us. Also very friendly on phone and in person. Punctual on appointments.
Bari Burke
I called Country Wide Mech. For a small issue. I spoke with Ashley. She called on Isaiah. They were both supportive and helpful. Isaiah fixed the issue with ease. He is very insightful. He really knows his stuff! Thank you to Ashley and Isaiah! Thank you Country Wide!
Ron Abrahams
Tyler & Kendal were called due to a furnace problem. They diagnosed the problem, installed the parts and dis so in a friendly and professional manner. Work was done to my satisfaction
Milton Quaresma
Excellent company. This was my second time using them and from the nice people on the phone to the experienced and patient tech Isaiah that came out, these guys are what you’d expect from a great business and then some.
Carolina Indian
Countywide is the best! Always dependable and great service! Been a long time customer for almost 8 years for both my properties in Farmington! Highly, highly recommend!
Kyle Johnson
Worked with Nick this morning. A stellar technician, punctual, cordial, just an all around great experience. Couldn’t possibly be happier - would highly recommend using County Wide.
Ray Du Bois
We lost our A?C in the middle of a 90 degree heat wave. The tech (Isaiah) from County Wide had me up and running in about an hour! He showed the the damaged part and even had the replacement on his truck! My unit is 30 years old too. I couldn't be happier.
Carlos Crespo
Isaiah was punctual and very methodic in his assessment if the problem. He was able to resolve the issue to my satisfaction. I highly recommend their services.
cheryl gagne
I’d like to thank Isaiah and Mike for coming so quickly and promptly for just calling maybe an hour before they were wonderful they checked out everything they told me exactly what I needed and what it would cost and being single woman I need somebody that I can trust they will be back to fix my furnace in the near future when I get my income tax check they were truly wonderful and so is Michelle the receptionist
Mike V
Ryan L, Kendall and Tyler S.,did an excellent job .They showed up first thing in the morning,spent the whole day installing a new boiler and hot water tank.Did a professional job,kept the whole area tidy and took away all the scrap.I also want to add ,Max ,who came out to meet with me for a quote.All were very pleasant young men.
Mike V.
Brian Smith
Just bought a new home with GEO Thermal system. I had no idea how it worked and these guys came out an serviced the system and explained everything. Worth every penny
Michael Gondek
This would be the 2nd time out to my home and both times were great experiences.
Hats off to Nick, a total professional.
Thanks for the great service and friendly personality.
Mike G
Frank sidoti
Sean was great. He gave us Fast and professional service at a fair price.
Thank you Countywide.
Frank and Lena
Jeanette Baker
Absolutely wonderful . Friendly professional no pressure what so ever. Left my home very clean after they worked. Was there on time explained everything that was going to be done. Great stuff would highly recommend this company. Thank you everyone.
John Parkinson
Communication from beginning to end was spot on. Mike the Mechanic was timely and very informative through out the service. Electronic notifications for appointment and receipt was very efficient.
Lesley Stillwell
Excellent service:- very professional, considerate and patient.
I'm so grateful not to have to worry about AC in this hot weather and being warm enough next winter. Thank you SO much, Nick.
Eric Sims
Very professional Tech named Nick performed a "check up" on my system. He walked me through the whole procedurprocedure. Highly recommend this company
The Throttles and Life of Jessi
Loved them! Called in the evening and got appointment first thing in the morning. Very friendly and professional! Sean is a rockstar.
Ericka Charette
Excellent staff in the office. Exemplary service to suit our needs. All technicians we've interacted with are nice and know what they're doing!
Stanley Goldberg
Thanks go to John for staying on top of things and following up to get the job completed. The crew was great. Appreciate all the extra effort in problem solving.
Frank Aksamit
Nick & Tyler were able to
Ascertain the problems within minutes and resolved them in a highly professional manner. My hats off to the workers and to County Wide.
Regards
Frank
Robyn Wayland
Isaiah came out to help me with my furnace humidifier. He was very helpful and explained everything I needed to know.
Kyle Jennings
Enigen was efficient, explained things well, was very clean and courteous. Would recommend to friends and will use again.
David & Hermine McCain
Isaiah was very educative, patient, thoughtful and knowledgeable as he walked me through the heating and cooling of my home Thank you!
Richard Lapham
I talked with one of the owners about an issue I was having and she recommended I have a reme-halo installed which I did. So far, so good!
Peter Faulkner
Great Company do great work. Tyler and his partner were good at what they do. Thank you very much Tyler.
David Humiston
Great experience during the whole process (quote, install, and follow-up). Everyone was professional and they left the basement much cleaner than they found it! Thanks!!!
Kelly Gassett
The technicians, Sean and Nick I. arrived early, were professional and answered all my questions. I'd definitely recommend them.
Edward Shukis
Very professional and experienced from the salesman to the installation technicians. Split system installed and working the same day.
Jacquelyn Wright
Professional, respectful, friendly, knowledgeable service. I highly recommend them for your plumbing needs.
Diana Noel
Excellent inspection of air conditioning and furnace. Very thorough and friendly. Very happy with this company.
Claudia Torres
I was so happy with the service Isaac is the best He answer all questions and very friendly. I love the service I recommend to any body
Ray Fitzgerald
Great organization. Thorough and detailed, professional and honest. Isaiah is a pro.
Jon S
Nick did a nice job on the install and was friendly and easy to work with.
Victoria Nicholson
Tyler and Kendall technicians were very courteous and professional. They explained everything in detail.
candice limmer
Nick was terrific! Total pro, efficient, competent, courteous, (and dog friendly! 🤭) …
Pauline Audet
Great job prompt service. Very professional. Isaiah was pleasant and efficient
My hubby’s Photography Snieper
Thank you for your quick and kind service today, heat back on in minutes.. Always reliable.. Isaiah Tiezzi.. thank you..
Luis
Mark Peterson
Arrived as scheduled fixed issue. I was not happy with their part pickup delivery charges.
Efrain Hidalgo
Outstanding best service I ever had the tech was one of the nicest person I have dealt with keep the good work
Doreen Hellandbrand
Sean was at my door in no time, thank you so much! Seniors citizens cant go go within heat and hot water!
Carl Heinemann
I find Isaiah to be the best in fixing and analyzing my system’s problems.
Lisa Weiss
Fabulous same day service; John is a terrific Master Technician!
Sue Malley
They are honest and upfront. Not very timely, however, they did finally show.
Catherine Glinsky
Excellent service, I would never call anyone else! Thank you County Wide!
linda gonzalez
Awesome service I'm happy I'm not in the cold Thank you Sean Ohare ..🤗 …
Laura R
Prompt service and clear explanation of needed repairs and costs. Thanks!
Terry Lang
Kendall was efficient and professional. Great job.
Vicki Melchiorre
Ryan did an excellent job, as he always does.
Jsmes Lavoie
Rick was and is a great rep fir his company
Viktor Tartakovsky
Very prompt, punctual, and knowledgeable.
Kathy Kat
Nick really does a great job for us!
W. Michael Shanahan
Isaiah is an excellent technician with excellent recommendations.
James Debicella
Exceedingly professional, would recommend without hesitation.
Adam Rice
On time, accurate estimate, and quick service.
Brian Cannata
Thanks, Kendall !!!!