Reviews of Vander Hyde Service. (HVAC Contractor) in Grand Rapids (Michigan).

Vander Hyde Service

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338 Comments

HVAC contractor

Air conditioning repair service

14200 Ironwood Dr NW, Grand Rapids, MI 49534, United States

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Information of Vander Hyde Service, HVAC contractor in Grand Rapids (Michigan)

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Reviews of Vander Hyde Service

M1ch1gander

BOOM! Just wanted to share a review on our boiler system. For years we've had problems with it for the fact that it is old, and pretty much outdated. Everyone always suggested that we needed to buy a new one. Jeff came out and pretty much tore out all the lines, pipes and etc. He was very professional and very artistic on putting it back together. He had limited space and it was fun watching him work his magic putting everything back together like a puzzle. I would highly recommend him and the company.

Mr Snepples

We hired Vander Hyde Service to install a Generac whole-house generator. Andy, Jackson and Jon were amazing. They are very professional and did the job very well. Moreover they were all very patient with all the questions we had for them. The company is very responsive and punctual. We highly recommend them!

Ken Katerberg

We had original cast iron sewer pipes that were breaking down after over 60 years and needed to be replaced; we also needed some other minor plumbing work. We received an estimate from Bill at Vander Hyde, and arranged to have the work done. Jake and Jake worked on the project for just over one day. They did excellent work and cleanup (see attached photos). I needed one last-minute addition to the proposal specs, and Jake was flexible and got it done. Our sewer should be good for another 60 years. I recommend Vander Hyde's quality work. We have used them for various plumbing tasks over the last 15 years.

Dina Evearitt

The only reason we didn't use their service was due to lack of funds on our part to do the job needed. I still wanted to leave a review because the overall experience with this company and those who came out to give us a quote was very positive. Kyle and David were friendly and knowledgeable. They were also able to come out sooner than our scheduled appointment. I would recommend this company.

betsey kolk

David came out, right on time, he was personable and kind. He did everything I’d asked the dispatcher for help with, and then a couple of last-minute additions to my order. I told him that making sure everything was safe is my top level priority, and he politely explained that if he did the work it would be the safest at each step (that’s my kind of human.) We’ve had Vander Hyde re-do electrical in a few rooms around the house, and they will always be our first call for an electrician.

Pubscout2

I would imagine each generator install is unique and presents different challenges. The Vander Hyde team was able to meet our challenges with experience and professionalism. Great Job!

James Todd

Scott and his partner were absolutely great. Super friendly, helpful, professional and efficient. We are so happy that we decided to use Vander Hyde to install generator. They have made this process very easy for us to understand and are always willing to answer any/all questions.

Eric Vangsnes

Call was answered by Rachel who was kind and professional. I explained my situation and she said that someone could be the this afternoon. Within 30 minutes I received a text from Westley who was on his way. When Westley arrived he was kind, courteous, and professional. I explained the situation and within 20 minutes he had diagnosed the issue. After explaining how to correct the problem he offered different ways to complete the fix. He stated he had the equipment and that it would take 2-21/2 hrs to complete. After completing he told me everything he had done and then offered to help me set up the device with the app for my phone. He was thorough and cheerful. Job was handled professionally and I can’t say enough about this young gentleman. I would highly recommend this company for any related issue!

Matt Jansen

Vander Hyde performed a standby generator install for us and did excellent work providing a detailed spec sheet of our home's power needs up front. They visited twice to make some changes to the planned implementation approach where we ended up moving the generator from the West side of the house to the East side. We worked with 3 other companies to get quotes and no one came close to providing the level of detail that Vander Hyde did. They also pro-actively had us reach out to Generac while on-site with us so that we'd get an extended warranty included from the manufacturer. On the day of installation, two technicians arrived on time and were very easy to talk with. They kept us in the loop throughout the day as they ran a long gas and power line to enable the generator to receive gas and transmit power back to the house. They also did great work explaining how the generator works, what the accompanying app will and won't do, and how best to maintain it. The test at the end where we ran on generator power for 10 minutes felt liberating because we no longer will lose power from storms etc. If you're thinking of a standby generator install I'd highly recommend having Vander Hyde on your list of companies to consider.

Ian Heslip

I've used Vander Hyde for electrical and HVAC repairs caused by a nasty storm that totally wrecked my house. Both teams (electrical and furnace repair) were excellent. Friendly, knowledgeable, helpful, and worked fast to get the repairs done. I wouldn't hesitate to call them again.

Brian Mitchell

Prompt, professional and quality work! Cheryl offered great customer service and Dustin Brown did an excellent and thorough job repairing our kitchen plumbing. From initial call to finishing the job it took less than 24 hours. Highly recommend.

gary bates

Our furnace wouldn't restart after having our ducts cleaned. Called Vander Hyde service. Repaired defective part, still under warranty, works great. The serviceman, Gary was professional, answered our questions and was able to make the necessary repairs.

James Moses

We were in need of updating all our toilets, showers and replacement of our water heater. Jason was knowledgeable, professional and completed the work right away. Appreciated him helping navigate the right services and water heater to purchase. Job well done.

Tuzix S

We called to get an estimate on a NG generator for our house and they responded extremely quickly and set up an appointment right away. Andy K showed up right on time, did a thorough job, and explained everything in great detail. They have great financing options. We're very happy with the service, and we're excited to get the install of the 26KW Generac completed!

Dylan Mason

It took days to even find a company to work on my tankless hot water heater. Dustin did a great job. He was kind, helpful, and knowledgeable. It took a long time to get the parts in, but that wasn’t Vanderhyde’s or Dustin’s fault. And Dustin personally reached out to let me know the progress and delays. I definitely would recommend!

Kim Lothschutz

We had 2 new sump pumps installed. The technician was great! He took his time and I felt he was thorough. He went out of his way to help us.

Zack Keniston

Great service provided from VanderHyde! They were right on time as scheduled, very friendly and knowledgeable, and didn’t try to over charge me or tell me I needed work done I really didn’t need. Would definitely recommend and use again.

Andre Diaz

Jon was out today to perform preventative maintenance on our generator and we were super pleased with his professionalism and courtesy. He even moved our trash bin to the side of the garage for us. He went the extra mile and was respectful of our home when entering. He showed up and on time as scheduled.

jeremy martinez

Quick and professional service! Kyle and David were wonderful. They were able to troubleshoot the problem and fix it quickly. The also took care of the other stuff I needed done quickly.

Debbie Brunk

A gentleman and his apprentice came over and gave me a new water spigot for my backyard. Since this involved a portion of new pipe berween the inside of the basement and outside, I was happy for their services. They were polite, courteous, and conscientious. They also did an awesome job! Of almost equal importance, they didn't mind my following them around, looking over their shoulders (I'm just nosy and always wanting to learn something new), and asking questions. A job well done from two great guys and I would highly recommend them for your plumbing needs! Five and a half stars!! Debbie Brunk

Ann Kilpatrick

Very effecient team. Job got done despite carrying over past 5 pm. Super appreciative that they were willing to get my hot water hooked up so my family did not have to seek alternative places to shower!!!!!! Crew pleasant, kind and informative Will use againn

Jason cavner

Gary was professional and very patient dealing with my elderly grandparents. He explained everything and gave many options on how to fix the furnance to understanding the failure. Can not say enough about how well he handled explaining the process for my grandparents.

Laura Orean

Dustin did a great job, fixed the main drain problem and made sure water was draining properly. Dustin is a pleasure to work with and I would recommend him to help you with your repairs. Great Job!

James Toland

Doorbell repair. This was not a service they normally provide, but they helped us anyway and made a quick job of it. Very friendly and courteous. Would absolutely use again.

Gloria Hilton-Palmbos

Had lots of plumbing work done and a dishwasher and new toilet put in with all the fixtures in sinks and bath tub. They did a wonderful job and cleaned up. Very Happy with all the work.

Jon Morley

No problem scheduling for the check up. Received a text the day before to remind me of my appointment and to confirm. Received phone call the morning of my appointment to let me know that the tech was on his way. Tech was on time, polite and wore a mask. I’ve been pleased with Vander Hyde since the first time Matt came over and did our estimate. When the units were installed we even invited the install tech for dinner. He worked hard all day and joined us for dinner. Very happy with this company. Had them over to repair a gas line leak. Same process. Text confirmation. Phone call the day of to let me know the tech was on his way. Tech was on time, polite, wore shoe covers and was a very likable guy. I’ll keep using them. I know I can depend on them. UPDATE First time having them out for a service call on the heating system they installed two years ago. I’ll update you and let you know how their follow up service is.

George Warren

Guys did a generator outlet install, they did great work where respectful and rolled with some unforseen complications during the job. Great service and great techs.

David Emmons

Very knowledgeable technician! I’ll continue to use Vander Hyde for all my heating and cooling business. Thanks!

Nico Vanderheyden

Jeff and his assistant were very helpful and knowledgeable. They were on time, and very helpful. Would definitely recommend.

Patty Doren

We had a breaker that was tripping which was caused by a closet light. The electricians from Vander Hyde were great. They were friendly and completed the project timely. I would have recommend Vander Hyde for your service needs.

THUMBZwar

Gave these guys and gals a call a few weeks back for back-flow testing for the city of GR. Although they were unable to assist me, they provided a recommendation (Ferrar Plumbing) that could handle the work. I ended up accepting the recommended Plumber/Technician and they came on a two-days notice and gave me quick and professional service

M. Hufstader

We had our 2 year maintenance today. Our second one since buying this generator from Vanderhyde. We have been very happy with all service. Jackson is a quality individual, everything you would want in a service person. I had missed out on initial explanations and he kindly walked me through and showed me everything we needed to know in case of emergency and how to turn it off if needed. We highly recommend these generators and Vanderhyde.

dean jeffery

Kyle and the guys that came out to help me troubleshoot my lighting situation were friendly, on time, professional, and super hardworking. They treated the space with care, and cleaned up nicely after they were done.

Gerald Vanderstel

Matt Dunham came to my home for a furnace checkup. He arrived right at 8:00am. He is always very polite and does a great job. He performed tests on my heating system to make sure it was prepared for this season. I would highly recommend VanderHyde for all your mechanical needs and Matt for your furnace services.

Veneese Chandler

Brandon and the accompanying technician were professional, patient and showed me how to do some fairly routine things as it relates to my heating and cooling system. I am always appreciative of the long standing relationship I have with Vander Hyde Service.

John Choals

A.C.needed a repair, called and received same day service. Tech's quickly diagnosed the problem and had me back up and running in less than an hour. Great company with good people to work with.

Garry King

I work for Bethany Christian Services in Kalamazoo and Thomas, the HVAC Tech is absolutely the best guy for the job here. He knows the system, and is here within a day to take care of any problems we may come across. I highly recommend Vander Hyde for all you needs, Plumbing VAC Electrical. We have never been disappointed,

Doug Wolterink

Scott not only installed my generator about a year ago, he also did my 1 year service on it. He answered my questions, was professional and did a thorough job both times. I highly recommend Scott!

Jim Pohl

Andy came out for an estimate for a whole house generator. He was on time, very courteous and professional. Very thorough too. Thank you for a great job.

Nathaniel little

There two gentlemen where here in a timely manner and were amazing got right to it and repaired the heat for my family and was playful with our puppies great people will use them again for any other issues

Ian Lhamon

Excellent service. Gary did a fantastic job and I would recommend Vander Hyde for anyone's heating/cooling/plumbing services. 100% satisfaction.

Denise Booms-Pepin

Our repair tech was professional, knowledgeable, he showed up on time and fixed our heating issue on a Saturday!

julia pennington

Tom was great. The prices for this company are outrageous. To replace a donut ring on the toilet $300...will not be using the company again.

Janet Zahn

Robert was able to identify ways to improve performance of my furnace and mini-split. He did a good job.

Rachel Batdorff

Rob came out to fix my heat and he was very professional and polite as was the women in the office who scheduled the call. Thanks again VanderHyde!

Topher “one” kenobe

We had a tricky issue in and old house with miserable wiring. Kaleb and David did a great job being detectives without disrupting walls or anything. Veyr happy.

Dave “DaveHelm” Helm

The Vander Hyde crew provided timely service with clear communication and performance. They took the extra time to explain the repairs and walk me through the billing before work started. I would gladly recommend, and will use them again.

Nik Macaluso

The service was provided in a professional and timely manner. We’ve used their services in the past and would highly recommend Vander Hyde.

Sue Barr

Very nice man. He was polite and finished the job effectively. He was on time and I appreciate the service. Gary started on time and worked until almost 9:00PM. He did not stop until the boiler was in perfect condition he was always personable. I cannot tell you beautiful everything looks. Thank you for your help. It was worth every penny.

Ronald Puruleski

Jeff came out and took a look at our 50 year old boiler that we had plans to replace in the spring, he looked it over to verify everything was functioning and not dangerous. Then he advised that if we were planning to upgrade that we should wait to do any invasive maintenance as we should roll that cost into the new boiler. He saved us some money by being honest and upfront about the cost of the service and how we would be best suited to let it ride until spring. Jeff was great to work with.

Edward Winters

Serviceman was very professional, knowledgeable about furnace operations and repairs, while providing great information concerning new and different brands of furnaces.

Tom Sherman

Great work on our furnace replacement where they did the install and also fixed ducting issues in old system. The quote on our recent ac replacement was also clearly explained and various cost options were explored. Very happy in all interactions with vanderhyde.

Barbara Hire

Two technicians came to diagnose and repair my water heater, answer my questions and provide me with a replacement estimate. They were very professional, knowledgeable and helpful. I’m a first time customer; a friend recommended VanderHyde. I was very impressed and will call them again.

Dan Zhang

Anthony was kind, professional, and did a wonderful job. I am especially thankful for his help with the home warranty process! Jacob Connette came to fix my gas water heater pilot last Monday, and he was incredible as well! He is very thorough and professional. We've been having an issue with our water heater for 2 years, and he finally was able to fix it! He even drove back to the company warehouse to pick up parts to fix everything in the same day, even though it was at the end of the workday. We really appreciate his hard work!

Carrie Sessions

Our sewer pump went out. Dustin was at my house within 90 minutes and had it fixed in a few hours. Very professional and knowledgeable. Great attention to detail. We will definitely be calling again for any future needs. Thank you, Dustin!!

Tom Fox

I've used Vander Hyde three times now and every time I've been really, really pleased with their work. All technicians have been courteous, straight-shooters that are professional and competent. At this point, I feel confident that I'll get quality work from them every time they come out and consider myself a loyal customer as a result.

Rion Fall

Great job! Very professional and courteous. It seemed a little on the pricey side but definitely worth it. I called them late afternoon and I had a tech on-site mid-morning the next day. They also gave me a free estimate on another repair that I may need in the future. I definitely recommend!

Timothy Younglove

I had them out for a water heater repair. They were fair priced, knowledable, and the service was done quickly and correctly. The repair technician even shared knowledge to make sure I was well informed about the products in my home. Will use them again and again.

James Melendez

Kevin was awesome! Very professional, knowledgeable, punctual an overall awesome experience. Thank you!

Michael Petrella

Dionis Bugari was amazing! He was the cleanest, neatest man I ever met. Fixed the furnace quickly, explained everything and cleaned up after himself, including putting away my shop vac neater than I would have. The guy even folded the towel he used to dry his hands and hung it up. I will only use VanderHyde because of Dionis.

Ryan Troop

Very friendly and professional. Helped me make an informed decision based on what I needed for my home. They also have incredible taste in music.

Beau LaMontagne

Wes is a great service tech. Polite, friendly and knowledgeable, answered all my questions; if he didn’t know the answer off the cuff he got ahold of someone in the company who did. Feel free to send him back for my future maintenance appointments. Wes was also training a new guy who was also very courteous in his own right. In addition to our A/C, VanderHyde also installed our whole-house Generac generator; we’ve never had a bad experience with them and I highly recommend VH for your HVAC, electrical and plumbing needs.

dan balcer

Did nice job with installation. Very friendly and professional. Reviewed and explained options that were available to me.

Sandy Stuckhardt

Unfortunately we had to have a new boiler installed a few days ago. The good news is that the process was smooth and painless. From the initial diagnostic to the installation, the VanderHyde crew was great. There were absolutely no issues at all. Thank you to Jeff, Rachel, Anthony and your assistants for a job well done! A few weeks later when a pipe, behind the drywall broke, the same crew returned for a repair and did an excellent job. They were quick to respond, courteous, and cleaned up after themselves. I highly recommend working with Vander Hyde!!!!

Jeremy Ingersoll

Home stand by generator needed serviced. They covered general questions I should do and inspect about the generator for long term use. Performed all maintenance on the standby generator, and worked cleanly and made sure not leave trash, debris or anything behind. Even though they were there for the maintenance, I requested to have the generator panel checked and found I had open breakers, and wired additional breaks for the well and additional lights for the next time the power goes out that the home can continue functioning as nothing happened. Reasonable price for service call and parts, plus additional labor and materials.

Kathy Chase

Two technicians came this morning and did the annual generator tuneup/maintenance. They introduced themselves, and I think one was named Jacob. I appreciated that they phoned first to tell me that they were on the way. It was 12 degrees this morning, and they worked in the bitter cold. When they finished, they stopped to tell me what they had done, and explained to me the things I can do to keep an eye on the generator and help maintain it. I was very impressed with these two young men who were very patient and helpful. Thank you for sending such pleasant and qualified people.

Joan Dawson

Had a pipe burst during the night. Called Vander Hyde for an emergency repair. Dustin was here within an hour and had everything fixed in no time. He also answered a few questions and helped me locate some shut off valves that I didn't know where there. Dustin was very polite and professional. They are lucky to have such a great employee. Will defiantly use them again for any plumbing issues in the future.

Jason Sitter

This young man really cared about my dilemma. I don't often encounter a person who goes so far outside what a company requires of an employee. Thank you!

Donna Robbins

We had an all house generator installed by Vander Hyde. We were informed of the tasks we needed to get done through DTE and the landscaping changes needed in preparation for the installation well in advance. Rachel was helpful answering questions and keeping us posted on the arrival of the generator. Kyle and Cody did a thorough job of installing the generator staying late to get it completed. They also brought attention to a leak on our gas meter. Thank you Vander Hyde.

Jill Eggers

I've used Vander Hyde for about 18 years. They have installed heating and air conditioning, water heater, and done maintenance. Today they installed a new furnace. Antonio and his assistant were very considerate, competent, efficient, and did a great job . I was able to come and go from the house all day and they just did their job. A couple times I heard them laughing and singing so they were fun to have around. I'm always confident when I use this company.

ian verduin

Fantastic service. Very professional, efficient, and helpful. Highly recommend.

Todd Schut

Initial appointment was going over options with Trevor and he did a great job laying out my options and the prices for each option. Setup an install date and installers arrived on time and stayed later that night to finish the job so they wouldn't have to come back(was originally estimated to be a 2 day job depending on if 2 or 3 installers were on site). Antonio and Keegan did a great job installing everything very neat n clean install. They explained everything at the end and made sure I was happy before they left. Happy with my new systems and the service!

DJ

Everyone we called was going to take two weeks to get here, then a friend called Vander Hyde and made the appointment for us... for the next day! How great is that? Pretty great. But then they called a few minutes later to tell us they were going to try to get someone here that day instead! Ultimately that "same day" upgrade didn't work out, but if there has ever been anyone that deserves credit for trying, its Vander Hyde. When they arrived the next day they were friendly and informative and in the end successful. Who could ask for anything more? I'd give them six stars if I could.

Doyle Craker

When you own an old home with steam heat, you become an amateur boiler tech, gathering bits of information as you go. Jeff not only replaced some corroded parts, but also gave me good guidance for taking care of my boiler. Vander Hyde will be our go-to service provider from here on in.

Deb Hart

Vander Hyde, has helped us with many things. Today, Jackson H was here to do yearly maintenance on our generator. He was on time, knowledgeable, kind and very personable. In the past, Vander Hyde installed our A/C. They also upgraded, installed our Breaker box. Always willing to answer any questions. Jackson, was great today! All of the team from Vander Hyde, are great! This is the company to call for any of the services they provide.

Catherine Marlett Dreher

An evening furnace failure in late December is a nightmare, but Vander Hyde couldn’t have been better! Gary got back to me quickly, was upfront about the potential costs, and was at the house within 2 hours. A really great experience (as furnace failures go), and I can’t recommend them highly enough!

Martea Jager

The technician who came was very caring, professional and competent! I so much appreciated being squeezed in due to my emergency need!

James Benham

Very helpful with his knowledge and didn't make me feel belittled. Will definitely use Vander Hyde again.

marybeth koopmans

The team was right on time. After a walkaround with booties (theirs, not mine) they got to business. Dropcloths were set out. The outside AC and inside coil were replaced efficiently. The new system is a Goodman and it is working nicely. We will watch the CP billing to see what the difference on a higher SEER will be. The old unit was a 19 year old Goodman.

Jennifer Derby

Vander Hyde Service was wonderful to work with - from scheduling to service work. Sam Glynn was professional, polite, and did a great job explaining his work. His recommendations of parts and labor made sense and he completed the work efficiently. I look forward to working with Sam and Vander Hyde in the future.

Thomas Magnifico

They did a generator maintenance for us. We were very happy with all aspects of the installation and enjoyed working with Jon.

Justin Judy

Kyle was out for an estimate, very professional, called on the way to confirm. Just getting the quote now so haven't decided which service im using, but if I do use it, Kyle played a big part in it. Update: Jonathan was equally as impressive. Very happy start to finish!

Jorge Martin

Called VanderHyde over the weekend as my water heater was leaking. They scheduled an appointment for Monday. Anthony showed up at 2pm as scheduled and replaced my water heater quickly and efficiently. Great pricing as well. Overall great experience and will be contacting them for any repairs needed in the future.

Jakyra Kimble

Not only were they on time and prompt with repairs, but they helped prevent a potential major accident. We had a light fixture installed by another pro and I noticed it was starting to separate from the ceiling. When Brian started to loosen further it actually fell! Luckily they were able to catch and there was no damage but this fixture is located directly over our spair bedroom bed! They have a forever customer and I highly recommend.

Hope Pearse Kolker

When my hot water heater went out, I immediately called VanderHyde. Because it was a weekend, they were very willing to come out but Nicely saved me money by suggesting I wait. They were here by 10:30 AM the next business day! Anthony was adorable. He did a great job, was quick, knowledgeable, and super polite. All with a beautiful smile. I highly recommend this company.

Harold Lofton

Generator routine service. They did a great job and were very pleasant to deal with.

D Babbitt

We were pleased when we phoned that our AC was out that they had someone here the very next morning bright and early. Westley was great and professional. He explained the problems and solutions and got us back up and running in a couple of hours! They replaced a water heater for us last year too and they are the best!

Ken Dowdy

Andy is a great sales person to deal with ,very informative and well prepared to answer my questions.

stella north

Jeff is very knowledgeable, polite & friendly. He normally takes care of my heating & cooling systems, but I was delighted when he came to deal with a leaky faucet issue. I spent a lot more than I originally thought I would, but he did a lot more. Got a new faucet that will work much better than my old one because of it's design. He also replaced some old, sludgy pipes and some crunchy sounding shut offs. I should be good now for a long time with that issue! He also was kind enough to give me estimates on a couple of other plumbing projects for the future. He is great at explaining things & that helped me not cringe so much at the cost. I hope he doesn't retire in my lifetime! He is a great asset to your customers and your company.

Brad Mockabee

Jeff at VanderHyde was top notch. Of the many estimates we received, they were by far the best. They located and repaired an underground leak and fixed our boiler when others had said that we needed a full replacement. I was thrilled with their service!

dugwaysands Edwards

I had extensive upgrades with electrical. plumbing, heat and air and was totally pleased with the the services preformed by the technicians that were sent!!! The young men were all so courteous and very competent plus took the time to explain any questions I had. I definitely would recommend Vander Hyde and certainly will use them for any future issues that might arise. For now I can only sincerely thank Kyle and Brian (electrical), Jacob (plumbing), and Antonio, Keegan and Brandon (heating and ac). They are such assets to the company and well represent Vander Hyde. Thank you, Andrea

Alex Page

Dustin and Jess politely wore shoe covers to enter our house. We had a broken water heater and Dustin was up front and honest about the price and timeline. We felt completely confident in their knowledge and experience, we felt like we were in good hands. In less than 3 hours we had a new working unit! We won’t go anywhere else in the future.

Sarah Barrette

Not long after moving into our new home, we discovered there were issues with the boiler heating system. Kevin VanderHyde came out quickly and ended up spending a lot of time with us explaining things we didn’t know about the system and some other helpful info about the house. Clearly the system needed replacing, but he made some adjustments so that we could get the last of the life out of it. Two years later we knew we wouldn’t make it another winter and I remembered the great service from Kevin, so I called him to quote a new combination boiler and water heater system. It was a pretty huge job, requiring not just labor but advanced skill. A couple weeks later Anthony and Jake spent three days installing the new system. They were extremely courteous, organized, and communicative throughout the process. I felt really comfortable having them in my home and around my children. They walked me through everything they did and how the system works and told me to call anytime if I needed help making any adjustments. I’m looking forward to having endless hot water and really consistent heat while my energy bills go way down due to the new high tech efficiency. This was a really big investment and their price may not be the very cheapest, but you absolutely get what you pay for. They are also not the most expensive by a long shot either- this same system could go for a much higher price by companies that are not as experienced and established - which I was happy to find out when I was reading other reviews. This company is skilled and trustworthy.

Steve Mozer

I spoke with Kelsy on the phone, most pleasant and helpful (big gold star). Dustin and his team were on the job and doing quality work from what I could see. Very knowledgeable and professional. Thank you for getting here so promptly.

Mary M

It turns out my issue was with consumer's energy. However, these wonderful technicians stayed with me on the phone to explain to two consumer energy reps about how the issue wasn't something with my house, exactly what the issue was, and what needed to be done to fix it. I told them they could leave (I didn't want to infringe on their holiday weekend!) But James insisted on staying to make sure I was going to be set before he and his coworker left. I got an appointment right away when I called, and I will be utilizing them again whenever I need electrical done. Great communication, honest guys, I feel like they helped me as if they were my big brother.

Jason steele

Gary Dever did an amazing job. Showed up to the job site with everything to complete the task proficient and quickly. I was looking on getting a estimate and making a decision later, but between having the correct water heater and a competitive price I couldn’t pass up the opportunity.

Monica Kammerzell

Jeff was pleasant, informative, and so patient with my questions, which didn’t all come up at the same time - he explained things, showed me the problem areas. Gave overall impression of knowing what he was doing, AND enjoying it. To me, that is almost priceless -(besides the obvious knowledge, of course-). I will definitely be coming back.

John Kady Jr

Needed a quote for a whole house generator. I was at work, so my wife dealt with them. She said Kyle was extremely knowledgeable, informative and very polite. When we do have the generator installed, we'll be using them.

Josh Leven, DVM

Great experience with Westley. Finished connection of my HVAC system, and stuck around to answer additional HVAC and plumbing questions. Very happy with my experience so far with this company and its people!

Anna Hecksel

All of my questions were answered completely. I felt like we were getting good quality service. It was easy to understand why we needed the repairs. I feel like I understand how our boiler works so much better than I did before.

Laura Huggett

They were 30 minutes late and charged me over $750.00 for an hour of work. The quality seems good, the team was great but the price was very high due to my place being a mobile home. I would not recommend them to my neighbors but they did come highly recommended by a friend.

Pete W

Contacted Vander Hyde about our faulty hot water heater. They can out the same day, to replace. Service technician was Dustin Brown he was very pleasant to work with. He was very professional and efficient. Would highly recommend this business.

Juston Espinoza

Not only did I get same day service for my drain pipe backing up, but Dustin was great! When there looked to be a collapse, he called in help to get a camera in there and get the issue found and resolved. The service was excellent, he was very communicative and the job was done promptly.

Heather Erb

After having a company come and fix my central air unit 3 different times, I called Vander Hyde and the tech was Wesley who came, after hours and fixed what the other company did wrong all within an hr. So very great full with the hot weather coming he was able to fix it right for me! Definitely would recommend this company.

Joe Deja

I had a new furnace installed today by Vander Hyde Service. The service was great, the technicians arrived early and were very professional. I was very impressed by how efficiently they worked considering the amount of room they had in the mechanical room. The furnace works great, they left everything very clean. I would highly recommend Vander Hyde for any mechanical or plumbing work. Scott V. was very knowledgeable, professional and was in and out within a few hours. It was no inconvenience at all.

Travis Cook

Jake and Jake did a great job installing a water heater at our home. They were very timely and efficient, as well as professional in their work. We are pleased with VanderHyde and recommend them!

phillip nicholson

Our water heater enclosure failed on a saturday and was leaking throughout the basement. They had a great installer on site the next day for replacement. Very smooth and responsive process which limited the amount of cold showers we had to take.

Jo-C Coleman

Vander Hyde has always been our service provider for more than 20 years. They are always professional on the phone and their service agents are always on time, thorough with the inspection of the issue, give details of what the issue is and ways to resolve it without pressure. Westly in particular was polite, informative and fast in the resolution. I appreciate good service. We will always go back to Vander Hyde.

Lj

Just had a new water heater installed and it was very last minute and our utility room was a bit of a disaster. The guy who did the job from Vander Hyde put everything that was strewn about (carseats, totes, bags of kids clothes, holiday decor, you name it!) neatly on the storage shelves and basically reorganized the room for me 😄 Super friendly, professional, organized and would highly recommend!

T.J. V

Dustin and Jake arrived earlier than we had scheduled for, which was great! Courteous, professional, and listened to any concerns we had. Dustin even found and repaired a leak in our laundry area we didn’t know was there! I will definitely be recommending VanderHyde to family and friends.

Bruce Dillenbeck

Kyle Slater-Bakh and his associate Jackson installed a Generac backup generator at our home yesterday. They arrived on time and worked long and hard all day. Kyle helped me understand the process and what and why they were doing at the very beginning. They were very patience with my many questions and I felt comfortable with the whole process. Kyle and Jackson found a way to install the appliance without having to cut access holes in our basement bathroom ceiling. I had been advised about the possibility of this in advance by the estimator and was very happy when they found a better way. I am very happy with the result give them the highest review I can.

Richard Mortimore

Fantastic people, absolutely splendid, 13/8 would come again. Amazing Electricians the lot of them.

Mark Kubiak

Dustin came to inspect my water system, as I thought I had a water pressure issue for my outdoor water. There was a determination that there was no real issue (outside of how long the water needs to travel to get outside). He did not try to sell me anything and have me waste my money. He was honest and easy to talk with. Very happy with the service.

Kathy Glovick

Technician was very knowledgeable and thorough in the AC work he performed on my system. Service was able to be performed earlier than the scheduled appointment.

Shelley Peters

Our home had an 80+ year old gas lantern that needed to be removed. It was under a week from my original phone call to Dustin evaluating the work and giving me a quote, then the removal. Quick, professional and well done at a reasonable price.

Brandon DeByle

Just replaced a 25 year old system for heat and a/c. VH was great from beginning to end (Sales call through technicians). Any questions we had they took the time to answer… very thorough!

Heather Brown

From our salesperson, Jacob, to our installers, Jason, Jay and Jackson, we were very pleased with the professional team we had install our Generac generator. They were patient with my questions and concerns, and got the job done quickly on a very cold December day. Would highly recommend their services! Update August 12, 2021: Generator still running great! Had Jon and Scott come to tighten fittings since it's been running for 2 days straight. Came out same day and took care of everything. Great for my peace of mind! Great job guys! Thank you so much!!!

Amy Barrows

Loved that they came right out answered all my questions. Put my mind to ease by showing me how my water softener worked! So glad that the guy had been in this profession for 25+ years!! Thank you so much!

Ashley Michael

Absolutely fantastic customer service. We were looking to get our electric done in March but due to the Covid situation everything was put on hold. We didn’t put a down payment to secure our spot, so it was a great surprise when they called us early June to ask if we still wanted to get the work done. They had a scheduled day already planned for us within 3 weeks if we were still interested. For the work we wanted done, we got quoted by three companies. Vander Hyde came in extremely lower than Service Professor and slightly higher than Butler Electric. However, due to Vander Hyde’s great customer service and prompt responsiveness that sealed the deal on who to go with. Would recommend to anyone!

Robert Lett

Very prompt fix of our Generac Generator. Very impressed with communication!

Collin Ludwig

I had some circuits added to my electrical panel as well as switches & outlets through out the house. Eric and the technicians (Steve and Dave) were very helpful and professional. They worked with my tight timeline well and the quality of the work was good as well as at a fair price.

Dale Atkinson

Tony Vander Hyde was very courteous and professional during the entire process of removing my old HWH and replacing it with a new one. He took the necessary time to answer any questions I had as well as explaining the updated features on my new HWH. Upon my request Tony also took the time to give me an estimate on some additional plumbing work I'll be needing in the future. And it will likely be Vander Hyde Service I'll be going with again because of their great service.

Robin Boyle

Wesley was able to come by on scheduled which worked out perfect for me. He was very polite and professional, provided all the necessary maintenance tasks in a timely manner and explained everything he had performed. The cost, as always, was reasonable and the comfort knowing my furnace is performing as it should be is priceless.

Denise Burgan

Everybody at Vander Hyde has been exceptional. All of our phone calls were answered and / or returned quickly. The techs all showed up for the repairs (even over the 4th of July) and ultimately the replacement of our AC unit as they said they would. Everyone was so nice and friendly. The techs worked hard until the jobs were complete! Helping us keep our AirBNB up and running without having to cancel any bookings was huge. We are very grateful and highly recommend Vander Hyde! Thank you!

John Malnor

Our home boiler was having issues, we called Vander Hyde. They had done some work for us a couple years ago, and after doing a great job we decided to call them again. I had a pleasant conversation with Rachel V to schedule a service appointment. She was clear, concise, friendly and gave me all the information needed. She gave us a time window of two hours for the appointment. Jeff G called us to confirm he was coming and was right on time. He diagnosed the issue, put a plan in place to get it fixed, and my wife felt very comfortable during the whole process. He was polite, professional and prompt - which we both appreciate. We still have to receive the part and get it installed, but so far Vander Hyde has provided an exceptional customer experience for us.

Jennifer Babcock

Very quick response to my request for service. The techs were on time, very courteous, even with my giant, harry, dog being overly friendly! Job done quickly, pricing was fair and I'm a happy customer!

Eena Davis

After discovering our furnace was not working and the house was 43 degrees we called emergency services at 5:47 am. The customer service representative was most unhelpful and uninformative. My husband and I were trying to formulate a plan considering it was -5° outside in our house he was continuing to drop. She informed me that all she does is take the calls and someone will call me sometime after six. Sometime after six is an extremely large window so I inquired about more information and she became very short and hostile. Perhaps she was just doing her job and that was all the information she had but in an emergency situation I would expect better customer care. Regardless, when Wesley arrived he was helpful, informative, patient, and professional. He did an excellent job in a timely manner. I was very pleased with the service.

deb donker

He came to our house to give us an estimate in regaurds to Generac. Generator he was very professional and answered all questions. He was excellent in presenting this wonderful product to us. He was also timely in responding as to cost for us if installed. I would highly reccomend this product to anywhere!

Christy Kustra

Called on a Friday afternoon to ask about getting my water heater replaced. The person on the phone reviewed quotes with me and scheduled me for Monday morning. My technician was prompt, professional and very helpful. Work comes with a one year warranty and tank a six year warranty. I will definitely recommend to others!

Brandan Hnatowich

Andy came out to give me a quote on a generator. He was very knowledgeable and answered any questions I had. I was very pleased with his service.

Paul Bromm

Kyle came out on a Saturday, while we were struggling with a flooded basement and electrical issues at the same time. Kyle was upfront about cost expectations and kept us informed while he was working, He was 100% correct on what the problem was and everything fixed

John Fisher

Karl was courteous and professional and got the job done in just over an hour. I was not anticipating a $400 charge for an hours work and little to no materials. I was thinking more in the $200 range. Is inflation hitting the electrical services to this extent? I think this should be explained more on the front end.

Shauna LaFave

Jeff our technician turned my cold MI day into a warm one with his chipper attitude. His level of customer service was above and beyond what I expected. He called in advance to let me know his time of arrival, introduced himself and shared his experience level so I knew I was in the good hands. Jeff also took the time to explain to me my heating system and proper maintenance as this is a new home for us. My experience with Jeff and Vander Hyde was stellar. Thank you to you and your team, I will be sure to tell my circle of my great experiences! Shauna*

Robert Jackson

Not at this time. Kyle presented the value of the generac generator very well and was personal in his presentation. We are impressed with the quality of your generator but we don't feel we need to purchase at this time

Amy Braendle

* Feb 2014 Out standing service. Our furnace died in mid Feb in the middle of the night, We gave Vander Hyde a call first thing in the morning and they came right over he even brought space heaters so we could stay warm. We ordered our new furnace that day and the next day they were here to install it. We also bought a new hot water heater and that was installed when the furnace was done. Very clean and efficient job, I highly recommend them. * July of 2018 our air conditioner died, it was hot out and we were the last stop of the day for Scott Veeneman, It was getting late and he stayed until the job was done and the air conditioner was up and running. He was very neat and cleaned up everything and left no mess behind. Very happy with Scott and a job well done. * March 2019. Our furnace in our seasonal mobile home quit working. Jeff Godwin came out, took a look and was able to fix the furnace by replacing the thermocouple. He explained everything he was doing and how our old furnace worked in the mobile home. He is nice and very easy to talk to, He really knows what he is doing and you can tell he likes his job. * Jan. 2022 Our Furnace was not kicking on, I called and they sent Westley Spielmaker, within the hour he was at our house. Westley had our furnace up and running in a half hour. He is a very nice person and knows what he is doing.

Barb Rude

Wes was very courteous, and punctual. He was extremely knowledgeable regarding the task at hand. He took time to explain each step with pictures and concerns. He is well spoken and communication skills were refreshing. My only hope is that the next time I need your services, Wes will be at my door. Thank you!

Harold Nestle

Rob did a great job. He found one problem that may have failed while we were scheduled to be out of town. Could have been serious if he had not found it.

Chasity Lynn

Westley came out as my furnace decided to turn itself into an air conditioner. I has previously had Bellaire out the day before and they discovered 2 cracks in the heat exchange. Westley was kind, professional and explained everything where my Aunt could understand. Upon removal of the heat exchange we discovered that Belleair missed missed more cracks. I will be bringing all of our rental properties here with service. I cannot begin to say enough about this company. Fully transparent and upfront with all pricing. Had issue fixed within 4 hours.

David Yager

My 3 year old had gotten one of his floating Hotwheels stuck in the toilet. Jacob was very professional when he showed up. Unfortunately due to the location of the toy, they tried every means possible to save toilet but Unfortunately were not able. They did take old toilet and offered new toilet but we could not afford that too so we will get the toilet ourselves. I will recommend them for business to anyone who needs anything done....VanderHyde is very prompt and very professional...thank you again, even though the outcome was not what we expected.

Audrey Page

Anthony and Jake were friendly, prompt, and did a great job. We’ve gone to vanderhyde in the past for replacing our water heater and since then they’re our go to for any work we need done.

Robert Swain

Andy, was professional, attentive, detail oriented and easy to work with.

Anne Marie

The technicians just came out today so I haven’t had the work done yet. But I will say this is an extremely professional yet down to earth company. I had 4 techs come out today to cover a long list of projects. Super impressed and I can’t wait to get the bids and schedule the work.

Jackson Fox

Vander Hyde Service was incredible! They were able to fit our furnace repair in on the same day which was great because the temperature in the house was down to 54 degrees. The technicians were very knowledgeable and friendly. I would highly recommend them for future business.

Brian Pfister

I cant speak highly enough of the Vander Hyde team. We desperately needed a new hot water tank that would meet our family needs. Anthony was extremely professional and provided me with options that would best meet our needs. When it was realized that they would be an hour or so later than scheduled, Rachel was kind enough to call and let us know of the delay. From customer service, to the installation , everyone with whom we worked was extremely professional and courteous. I highly recommend Vander Hyde Services!

Michelle Hoffner

Same day service right before a holiday - a Godsend!

Gregory Simsa

We had a great professional that was on-time and performed high quality work.

April Freeman

So long and short of it. They repaired an installation under warranty and righted some things. New and very experienced technicians came to do the work. They were knowledgeable and worked to fix our issues. Steve and Steven were professional and quickly addressed the problem. Within two days of calling Vander Hyde my HVAC has been taken care of.

Dale G

Technician Damonte Nelson was professional, thorough and extremely personable while repairing then replacing our A/C condensor.

Becky Vansuilichem

We bought a Generac whole house generator from Vander Hyde. From the first phone call, to the installation process, Vander Hyde remained 100% professional and courteous. Would definitely recommend their services.

Carol Dyke

The service we received from Kyle was superb & very professional. We appreciated his time of explaining what he was doing to us "non-plumber people". He was very friendly, efficient and a job well done. We look forward to working with Vander Hyde Mechanical in the near future with our other household projects. Thank you Scott & Carol

Kai Ton Chau

Had an emergency situation. Water leaked before the first shut-off valve, and the basement was very wet. Vander Hyde came in about 1.5 hours and fixed the problem. Professional. On time. Cost was a little more than I anticipated, but they did a good job. Would use them again if necessary.

Tom Selander

Had a no heat problem with our York furnace. Jeff Godwin was the tech assigned to our home and it did not take him long to find the problem. He did not have the correct part on his truck, so we needed to schedule a second day/time for the actual repair. Rachel scheduled us for a Friday and Jeff changed the part out and now the furnace works great. Jeff was friendly, professional and really knew what he was doing regarding the repairs. Price was fair, I do not expect anyone to work for free because I did not during my work career. Overall, a good experience.

Nathan Forrester

Kyle and Brenden showed up on time and were very courteous and professional. They explained clearly and in layman’s terms what my problem was and they could provide the a solution to fix it and the time it would take. They cleaned up after they completed the job and I couldn’t be more happy with the result. Would recommend this company to anyone looking for HVAC or Plumbing services. They were at my house in less than 24hrs after I called. Great job!

Nic Stubbs

Jake fixed our leaking pipe problem quickly and thoroughly. A very professional and personable young man. My wife and I will certainly ask for him if and when we have any plumbing issues in the future. Thanks Jacob, And thanks Vander Hyde Service!

Sharon Schiebold

Ryan at Vander Hyde provided us with exceptional customer service. We had an emergency repair issue and he immediately provided us with highly professional service. Not only did he accurately diagnose the issue, and educate us, but he also transferred his knowledge to the next contractor that would actually have to complete the repair. Thanks to Ryan our issues have been completely resolved in a very high quality manner. We couldn't be happier with Ryan and Vander Hyde Services - we will be calling them first for all of our repairs.

Jim Chad

They certainly exceeded my expectations. I cannot recommend them highly enough!

Baylee Harrison

Steven was our technician and he was friendly and informative the entire time. They got the job done efficiently and left us with knowledge on what to do moving forward. I would definitely recommend them for their service and future fixes down the road.

Grant S

Updated gas lines and installed new dryer. Great job!

Virginia Bernt

Eric gave me information regarding the regulations for placing a generator. He then recommended a space that will be nest for the relocation of my generator. He was very friendly and looked out for me. He contacted a Board member to join us in viewing the decision. Although the board member said I did not have to send a written report, Eric recommended I do it. to prevent any other problems. He stated the company will contact me for an appointment to do the work. I was very pleased with his visit.

Rachel O

Vander Hyde Plumbing Department is wonderful! Scheduling the appointment was quick and easy. They sent a reminder and called the morning they came for service. Kyle Koepke was friendly and efficient ... he fixed my plumbing issue in no time and I barely knew he was in the house! I would recommend Vander Hyde and will use them again.

Jeff Emelander

The people at VanderHyde are absolutely amazing. I called them on Monday with furnace problems, Randy their salesman came out that day and gave me a quote on a new furnace. And then on Tuesday they installed a new one already for me. Their installer(Chris ) that installed my new furnace was great. Very friendly. I would highly recommend them!!

Karie Poole

Finally found a trustworthy company who doesn't try to sell me a new plumbing system when all I needed was to learn which valve not to touch! And the Hvac guy tuned up my furnace without trying to sell me a new one. Now I feel like I can trust them when they give me an estimate or recommendation. They were courteous, efficient and took care of everything I needed. I highly recommend them!

Ern Van Noller

Jason and his coworker were outstanding. They were not interruptive to our business while they were working on the install of our Generator. They were a Pleasure to work with. I Highly recommend using Vander Hyde Services. From the start of the Process the to end product just outstanding. Ryan the estimator to Jason the installer just the BEST service anyone could ask for. We at CMP Thank you for your Outstanding Service.

Rich Rich

I just received my quote and am reviewing it. I do have questions. Andy did a great presentation. He is very professional and answered all my questions. Once my questions, with the quote are answered I feel I will be ready to move forward.

William Wrought

Jeff Schaumann provided professional A/C tune-up and need to keep condenser clean each year. He also instructed me on proper programming Of thermostat. He also provided info about new codes for unit condensation drain and new codes relating to water heater. Helpful.

Dorothy F

Jackson and his work partner were clean, friendly, on time (big plus with me), and knowledgeable. They fixed some reverse polarity on a line, and found a switch that went to nothing, but had live wire going to it. They installed some missing GFI outlets. I definitely would recommend Vander Hyde Electrical Dept and especially Jackson and his partner.

Dale Kuiper

Matt was great to work with as we explored options to replace our furnace and AC. He was by far the best sales person of those we considered and we were also very pleased with the way he tailored the system to our home and the needs we expressed. The installation was done very soon after we made our decision and was done with professionalism and care. We highly recommend Vander Hyde!

Calin Evon

Vanderhyde prides themselves in great service at a great price. Whenever I have an issue or need a tune-up, they're always there. Wesley did a great job with the air conditioning tune up, and caught a couple of issues that needed to be addressed. I recommend Vanderhyde to all my friends and family.

Tom Merkel

I have a modern boiler and hot water heater integrated system. Jeff has been working with our heating system for the last 2 years. I have had a chance to meet and see him in action. We have been having expensive problems with heat shields in the combustion chamber (firebox) disintegrating when they are supposed to last the life of the boiler. This has not made me very happy with VanderHyde as a company - as they recommended and installed the boiler but have yet to install a permanent fix to a system problem. Jeff Schumann has been the first annual maintenance tech that told me today that there were no problems with the boiler but that it was in need of the annual maintenance. No mandatory expensive problem to fix this year. He suggested a more permanent fix to the problem that he also suggested last year when I asked him about it. I am hoping we can make this work this year.

Susan Miller

Groupon savings easy to use. Scheduling quick & convenient. Excellent service.Office staff always friendly and helpful. Dion very efficient & knowledgeable. Appreciated his patience. Today, 6/26/21, Anthony was a life saver & more importantly, a sanity saver! He showed up when I thought no one could come until tomorrow. He quickly found the problem & fixed it. He was supportive & kind. He was knowledgeable & professional. Thanks again, VanderHyde office staff, for listening & caring. God bless & keep you all🙏🏻 Today, 6/27/22, Sam came for routine maintenance of AC, purchased thru Groupon (great deal)& to install new see-thru drain for AC to hopefully prevent the flood in my basement from yesterday. San was friendly, knowledgeable & professional. After he installed the part he showed me how to clean it out & what to watch for. I was a bit shocked at the price of the part & a little frustrated that cleaning out that drain hadn’t been part of maintenance previously, as this flooding seems to a frequent occurrence due to build up of debris that blocks the drain. My grandson & I spent at least a couple hours, sopping up water, cutting up wet carpet & hauling the ruined carpet outside. Don’t know yet if it will need to be replaced. I realize VanderHyde isn’t responsible for the design of the AC drain but a heads up to customers before a flood happens might be appropriate. Glad the see-thru drain is now in place & I was told cleaning of it will b included in future maintenance calls. I also will b keeping a close eye on it! 1/5/2022 Sam here to do furnace maintenance. Friendly, helpful, knowledgeable. Appreciate keeping appt on such a blustery snowy day. Keep up the good work Vanderhyde!

William Walsh

Very professional and knowledgeable serviceman. Anthony was very thorough and explained, in detail, the issues with our Viessmann boiler system. He found problems with the installation of the system from the beginning (unit not leveled and exhaust piping set up was leading to moisture problems in the heat exchanger). We had this unit serviced the last few years by another company and they never saw what was possibly causing the heat exchanger problems. I am glad we called Vander Hyde this year. Anthony knows Viessmann boilers very well and I would say anyone that needs service or repairs on these systems should call on Vander Hyde Boiler Services. A five star experience,

Daniel Sampson

Rachel was very good about keeping me updated on arrival time for the parts I ordered and very pleasant to work with. She also called me when the crew got freed up early and sent them to my home DAYS AHEAD of schedule because she knew we were headed out of town. Alex and Jackson arrived at our home and quickly assessed the problem and had the parts ON THE TRUCK that I needed. They were also very cordial, even though they were working outside in the rain, and got my system back up and running.

Cathy Berden

I was recently in Grand Rapids when my parents had a power outage. We called Vander Hyde Service änd were amazed at how quickly they responded to our call. A gentleman named Eric showed up and went through everything, he took time with my parents who are in their mid-80s explaining all the options. I was very impressed by this young man as he listened respected and cared for my parents. I would highly recommend this company..

Rusty Yonkers

We have had them out twice now. The first time was for Jayson Schultz to do some electrical work on a house we were selling. He was fast, efficient, and friendly. They did amazing work. Today I had a quote for a generator from Ryan Hyde. He walked me through it very professionally. He also told me about two things to find out from the VanderHyde plumber we have coming out this afternoon to fix two issues. One of those two would save us a lot of money in protecting our basement from water damage. The company is top notch.

Suzanne Connolly

As usual Vander Hyde was prompt, professional & friendly when our furnace quit during the recent cold weather. Thomas provided an explanation about the unit that will replace the old one, gave us a quote that took into consideration we also had a new air conditioning unit installed by them this year and told about a discount we might be eligible to receive. Although they were booked up for installation this week they did manage to find a slot to fit us in for installation Thursday. Every employee has provided exceptional service. They will remain our “go to” for heating & cooling needs.

A.J. De La Rosa

Our AC unit died on Friday June 8th. I went through the motions and called 3 companies for estimates. I called Vander Hyde on 6/11, they came out to provide me with a quote on 6/12, and after we agreed on a price I have a new AC unit installed today 6/13. Their salesperson Matt showed me several options and allowed me to make the decision. Their install team was prompt, courteous, friendly, and best of all fast. I would highly recommend Vander Hyde to other GR residents. Update: 6/29/17 We had our water heater installed today. The tech was friendly and easy to talk to and the installation took less than two hours to complete which is exactly what we were hoping for. I would still recommend Vander Hyde over other service companies for GR residents.

Geoff Evans

Damonte Nelson was our technician today. He was prompt, through, polite and was able to get our tired AC system back up and running quickly. Next time I need service, I be asking for Damonte by name. Thank you!!

James Peacock

Jacob did a decent job for what he could do. He replaced the refill valve in the toilet, but only could replace half of it because of the type of the toilet. Seems like a rebuild of the lower half is needed to get rid of noise. Not going to happen soon. As long as it keeps working it's going to have to do.

Ron Kasiorek

I have been using Vander Hyde for many years and while the tech who preforms the service may change from time to time I know that I can always depend on the same professional, friendly service every time. They always explain what they did and tell me about any parts they may have installed. when they leave I always feel confident that the work was properly completed and that they had cleaned up when they were finished.

Tammy Hollstein

Jeff came out today to check our furnace and air conditioning. They are both old and We needed accurate information to decide whether to go another year or replace them before winter. He was very knowledgeable and answered all of my questions. He gave us an accurate assessment of their current condition. He went above and beyond what I expected. I did not feel pressured to buy new units. We also met with Matt to discuss prices for new units. He gave us some options and explained everything to us. Again, we did not feel pressured to buy. We are impressed with Vanderhyde and will be definitely doing business with them.

Cindy Glass

Jake was honest, and very nice. They are coming back to install new toilet.2nd visit, jake did a great job! We will highly recommend this business and use them again! Thank you!!

Doreen DalSanto

I had a great experience with Matt. He was able to quickly identify my furnace issue and also gave it a tune up. He clearly explained to me what needed to be done and went to work. I would recommend Vander Hyde Service to all my family and friends.

Scott Smith

Very professional company. Scheduled an appointment to get a quote for a whole house generator. They send email and text reminders for appointment times. Ryan Hyde was very professional and answered every question that I had. He really knows his stuff! He sat down with me and went over the quote line by line which made me feel extremely comfortable with the process. He did not try to up sell me on things I didn't need. We will be working with this company moving forward.

Steve Glover

On their first visit, Vanderhyde did a great job installing a garage heater. On their second visit, however, we did not have a good experience. We called them for one issue but they ended up recommending replacement of multiple items and the bill quickly racked up to nearly $700. That alone was understandable because these items probably needed to be fixed anyway. However, on top of that they also tried to sell us an expensive camera security system and also an air purification system. And after all that they didn't identify a major issue with one of the air conditioners even though they had looked it over. When we called them to address this, they were very understanding and sent out Matt, who did a great job at identifying the issue that had been missed and also gave us very fair pricing and was very friendly and understanding and made an extra effort to make things right for us. Overall I would say this is a really good company with good people that deserves your business.

Vicki Jansma

Travis and the team at VH have been servicing our home for several years. They always arrive on time, give a full service inspection and only offer relevant upgrades/suggestions (but with no pressure.) Last year I signed up for the service package, and although I haven't had an emergency, I have been happy with the timely reminders :-) I just recommended their company to a family member who is now a widow, and needs reliable and safe personnel coming into her home now that she is on her own. Congratulations to the team, and I look forward to more great service delivered with integrity and professionalism.

Shanda Hendriksen

Matt fixed our furnace and ac and did a great job! He diagnosed the issue in less than 10 mins and was able to order the part needed and had it fixed in no time! Matt is very professional and does great work!! Very pleased with Vander Hyde and would recommend them for sure!!

Lindsey Chorney

Jeff was prompt, courteous, and informative at each stage of my furnace troubleshooting. He ultimately found the issue and quoted us a new part with install as well as a new furnace. The latter option was more cost effective for our old furnace. They even supplied us some space heaters while we waited. Ultimately we choose a different furnace brand and installer. We have used Vanderhyde in the past for our snow melt system in our driveway and know them to be wonderful with service and product. This time it just came down to availability of a different furnace and timing while we were without heat in winter. We will continue to consider them in our future projects.

Tim Fisher

Vander Hyde Heating and Cooling in Grand Rapids has been my HVAC company for 16 years. Fast to respond, helpful, professional, and friendly these folks have been there for several heating emergencies and equipment repair and upgrades. When priced out with other contractors and researched on the internet, their bids come in at the "fair" pricing for comparative work, equipment, and time. I've found others that are a little bit cheaper, but without the service history, experience, and ratings. The service professionals are very considerate about my home and making any mess. They also are welcoming to questions and concerns before and during repairs. The repairs Vander Hyde has completed have been: repair to a fan unit on an older furnace, installation of an upgrade to a high efficiency gas furnace, repairs to an older model AC unit, upgrade to a heat pump and it's installation, maintenance of existing electrical panel, and upgrade of breakers and electrical wiring needed for equipment upgrades. I can't express enough how appreciative I am of this company and their workers. I highly recommend.

Kevin Keely

Westley was professional and courteous. He did a great job installing a humidifier for us. I’d highly recommend Vander Hyde

Amanda Sauser

The technicians are great but the billing/quote process is NOT. I was charged $591 for unhooking a dishwasher + stove and replacing a toilet seal but they cannot tell me how much was charged for each request. They click tasks in their billing software and it gives a total price... that's it. Unfortunately, I scheduled the appliance unhooking just hours before new appliances were being delivered so I felt like I had to accept the amount quoted. When the quote was provided during the visit, I mentioned that it was high and asked what was driving the price. I was told that it was almost all labor since the only part was a seal. I assumed that this would take hours (even though the tasks were simple) but the technicians (main person + someone that appeared to be a trainee) were in and out in less than 90 minutes, including diagnostic time. This is a cost of about $400/hour!!! I relayed my concerns to the staff answering the main phone line and she mentioned that my concern for lack of transparency will be passed on but I can't help but feel like I got screwed here and no remedy was offered upon calling. Side Note: Another company charged me $225 for installing the new dishwasher and stove and that amount included new gas/water lines and quality testing after installation. I have used Vander Hyde a handful of times over the past few years for some major fixes but will likely reconsider other options the next time an issue arises.

Brandon Miller

Jacob was very courteous and worked quickly to diagnose my issue. After investigating, he made suggestions on additional things they could attempt, but didn't try to upsell (and even suggested they were likely unnecessary). Have used Vander Hyde before, and will continue to do so.

Leanne Crowell

I was able to call Vanderhyde to respond to a letter from The City of Grand Haven on a upgrade to my buildings water overflow system. They were accommodating to my schedule needs and allowed me to pay remotely. I am very satisfied with their service and how accommodating they are to my needs. I would highly recommend them.

Yvette Baughn

I called Vanderhyde first thing this morning for a clogged drain. They scheduled a same day appointment. Our technician Dustin is friendly, professional, and knowledgeable !!! He has been out to our home twice within the last year. Once to replace our sub pump and just today to unclog a drain. He is very kind and explains everything thoroughly. I highly recommend Dustin and Vanderhyde.

Daniel Surdenik

After 25 years, our furnace and AC unit started to have a lot of problems. I called Vander Hyde and they were able to make a service appointment. Matt Dunham came over and went through our system. He tried his hardest to get us up and running, but gave us a few options and we concluded that it was probably time to replace. Chris George did our install and he did a fantastic job. Everything looks really well done and he was in and out in about a day and a half. WI would highly recommend him. He answered all of my questions and landed Sue I knew how to operate everything, even though it was a Friday evening. We will definitely be utilizing Vander Hyde for our HVAC needs in the future.

Kalei Andrade

Jeff Schaumann and Sam were top notch. Jeff was very thorough w/ his pre-diagnostic inspection going over every inch of my boiler, heater, pipes, electrical wiring. Once he figured out the problem he explained every detail and options to fix the issues I was having, breaking it down money wise what needed to be done and they got got the job done like the pro's they are. I would for sure recommend Jeff and his crew and use them again..Mahalo nui for the great service 🤙🏾

Diane Koepke

The service representative did a checkup and evaluation on the air conditioner and took time explaining very clearly was was needed in repairs and what our options could be as far as replacement. He was very professional, and knowledgable, and courteous.

Katrina White

I needed a HVAC tune up and Westley was sent over. He was on time and did a very good job. He was professional and very clean. He is very knowledgeable and explained what he did so that I understood it. He even gave me a quote to help keep my system running smoothly.

KEVIN MCLELLAN

Andy came out and gave us an estimate for a generator. Answered all of our questions and provided a wealth of information. We are still weighing our options and appreciated that we didn't get a high pressure (you need to sign today) presentation.

Sarah P.

Scott and Calvin came today to install duct work in our basement we are finishing and they were AWESOME!!! Very prompt, made sure to wear booties/ remove shoes when coming in and just genuinely respectful in our home. The work looks great and they cleaned everything up so nice you wouldn't have even known they were there. When the time comes for our A/C unit to be replaced we will be asking for them! Thanks guys for another GREAT customer service experience with Vanderhyde!

Frances Klimas

What a great experience with Vander Hyde. Our furnace went out, and Matt Dunham worked diligently over two days to secure all the necessary parts and get it up and running again. I've never been more grateful for heat, or an expert who went above and beyond for our family. Also appreciated help from Rachel in the office, who secured us on the schedule when we needed a return visit. Thank you!

Mike Sabbe

We were very pleased from the initial quote to the final installation today. Chris George, our installer was pleasant, professional and knowledgeable about the installation process. He was courteous and took time to answer our questions thoroughly. I highly recommend Chris and Vander Hyde

Karen Blattner

Our furnace wouldn’t start this morning and I don’t remember the part that Wes replaced; the condenser? This isn’t Randy, this is his wife, Karen. But as previously, we trust VanderHyde and Wes was very knowledgeable, professional and kind; to say the very least!!!!!

Stephanie Sutton

Extremely satisfied with our service. Jackson, the technician, found exactly what the problem was, came up with a solution that was even better than what we were quoted and saved us a ton of money. I will only use Vanderhyde from now on. Highly recommend.

Kathy Myrkle

Sam Glynn did a greeeeaaaat job! Friendly professional respectful and didn’t mock me when it was something I could have done. I’d highly recommend him and hope his boss gives him a raise! He’s worth it!

Tom Cross

Jayson Schultz did a great job for us! He arrived on time, worked well with the other contractors, was extremely nice and did quality work. I highly recommend him. Anthony VanderHyde came out today to work on the boiler. He knew his stuff and took the time to answer all my questions. I look forward to his next visit. Thanks Anthony!

Richard Phillips

The crew from Vander Hyde Service showed up on time and despite some ugly weather started right in on the installation of my generator. Jon and Andy were a great team and took the time to explain the timeline, duration of service interruption, and how long the process would take. The installation was done ahead of schedule and the wires and pipes that were installed were neatly placed against the house so as to be as inconspicuous as possible. Nice job!

Ronson Macleod

We have used Vander Hyde exclusively for over 15 years and do not envision going with anyone else. Their subscription tune-up service for furnace and a/c is great. They discovered an issue with our Lennox furnace well before we had heating problems this winter. They are always fair and the service is always top notch. We ended up having our faucets schedule for repair on the same day as our tune up and all went smoothly. Definitely recommend.

connie steenwyk

Alex did a great job and got me electricity almost immediately. He told me which items would draw too much power and to not use them until he could get my breakers replaced. He replaced the breakers today and everything is up and running great. I would recommend Vander Hyde. He even came on a Saturday to make sure I had air conditioning as soon as possible. For that I was extremely grateful.

RobotSpider

I hate having to call for service for anything. High-pressure up-selling sends me running for the hills. I do any and all repairs to my house possible--plumbing, electrical, tiling, drywall, appliance-repair. However, I know when I'm in over my head. When that happens, I love working with Vander Hyde. I used Vander Hyde when I upgraded my electrical service to 200 amp. And again recently to troubleshoot a light-flickering issue. Val and Ed were professional, courteous, and honest about the work being done. They informed me of the cost involved--up front. Val provided a no-pressure quote for a new sub-panel. And they were kind enough to let me look over their shoulders while they worked to satisfy my own curiosity. I hope I never need them again. But when I do, I won't hesitate to call Vander Hyde.

Jessica Yon

Travis came out to our home right on time and proceeded to quickly determine the issue with our furnace and fix it in a matter of minutes. He was very professional and the price was reasonable. We were very pleased and will use Vander Hyde Service again!

Judith Happeny

This company is prompt and professional! Their service people are polite and skilled.

Dar Wolford

Andy from Vander Hyde came out to review our needs and provide a proposal for a standup Generator. He sure knows his stuff! Very thorough. Answered every question I had, and then some.

Eric Pung

Jeff was able to come out and look at my furnace issues. He called prior to arriving to confirm I was at home. He quickly found the issue and was able to fix it. I'm in need of a new furnace and he was able to answer questions I had. Vander Hyde will be one of the top companies I will be requesting a quote from. I highly recommend Vander Hyde for your heating needs.

James Opperman

Jeff Godwin was very polite and went right to work. He was very through and is very familiar with our furnace, His work was very good and he left the area around the furnace very clean. Jeff has serviced our furnace and air conditioner on several occasions. We have always been very satisfied with his work.

Erick Leininger

Very pleased with the service from Vander Hyde. The office staff was pleasant when scheduling our tune-up, and Matt D. did a wonderful job during the service call. Professional, polite, and personable, Matt went above and beyond. Based on our experience we signed up for the yearly maintenance program on the spot. We Will (obviously) be using them again in the future!

Gary Anderson

I have nothing but good things to say about Jayson and John in the work they did to install our new generator. They always were considerate of our home and took time to explain (the many) aspects of the job that I did not understand. They were flexible when unable to complete installation, due to a situation with my propane supplier. They have yet to be able to "fire up" the new generator, but I am confident they will leave the job well done. As an update, Jayson returned yesterday to complete installation with concurrent installation of a larger propane tank and dedicated line to the new generator. He stayed until he was sure the generator (and his installation) functioned as intended. He again took time to answer my questions. He will follow up on a remote sensor that malfunctioned. As someone who does not have a lot of mechanical knowledge, I was glad to have this project completed by someone like Jayson who does.

Sandy Hoogeboom

I needed some new fixtures and 2 ceiling fans installed. When I called the receptionist was very friendly, and professional. She scheduled Val and Theresa within a week. They came on time, worked very hard with quality work! I couldn't be more pleased with the outcome! Thank you to your company and especially Val and Theresa for their excellent work, courteousness and friendliness! I definitely recommend them!!

Wanda Bierman

Scott performed yearly maintenance on Generac generator. He was very helpful.

Chris Shepherd

Gary did a great job at our home. Vander Hyde always takes good car of us. Their techs are very professional and they are very fair in their prices.

Nicholas Jarosch

Technician was friendly. My issue is they told me my yearly tune up was $88. Low and behold, tech provides bill and it is $167. $79 travel charge? Where did you come from, Chicago? Be upfront about your charges. Tell me you have a travel charge and depending on where the tech comes from, it could be in this range. Not even mentioning it leads me to wonder what else you are hiding. Last time I will use Vander Hyde! **Update** Vander Hyde did make it right. They completed the rest of the work same day. Apologized and made it right.

Maranda Montgomery

Both gentlemen were respectful, professional, and personable. They came in, got the job done, answered any questions. We will no longer use anyone else for our needs. I like that I got a text message with a picture of who was coming before they arrived. Vander Hyde truly cares about their customers.

David Chomiak

I had a gas leak so I called Vander Hyde. They were able to send someone out a few hours after I called. Dustin was great, quick and efficient.

Marcus Freed

Matt Dunham fixed our furnace in a matter of minutes. We had another company out to fix it and they were here for 2 hours and told us it had no power. Matt showed up and figured out the control board was fried in minutes he is fast and efficient as well as friendly to customers definitely would recommend Vander Hyde to anyone looking for repairs for their house

Lynne Brown Tepper

Great experience once again. We used VanderHyde in our old house and when we moved, they were the company we called that we knew we could depend on for quality work and customer service. We weren’t disappointed. The two Matt’s (technician and sales) were great. They explained everything really clearly and the quotes/options were very reasonable.

Aaron Wallace

Anthony VanderHyde did a great job installing my replacement boiler. Vander Hyde had the best price, they were professional, courteous, and answered all my questions during and after the install. I would most definitely use Vander Hyde again for heating work.

Ramprat

I recently had a furnace tune-up this fall. My technician Jeff was at my house on time. He was friendly,professional and very knowledgeable. I have used Vander Hyde for year's for installation and service. They are great to work with and wouldn't think of using anyone else.

Phyllis Rood

Thank you Kevin for your thorough inspection and evaluation of all the parts of our boiler, domestic hot water heater and high pressure air conditioning system, followed by the hours you patiently spent with us discussing our various options to repair and replace. And Travis was so easy to have daily working in my home doing the boiler replacement. He took the time to make sure I understood how it all worked.

Jamie French

I recently had an issue with my furnace. Jeff arrived and was professional and thorough. I needed a new part and it was ordered and arrived quickly. The ladies in the office were very accommodating working around my work schedule to get it replaced. All around a good experience!!

cindy sue dow

Vanderhyde installed our furnace three years ago and every year we have an inspection completed to ensure it is in good working condition. Matt D. came this year and is one hell of a technician. Very knowledgeable, professional, helpful, friendly and informative about the air flow throughout the house. My wife had numerous questions and he patiently answered every one, explaining how the damper system in the house works and the air flow. Extremely helpful!

Martie Bradley

VanderHyde technicians have maintained and repaired our boiler and hot water baseboard heating system for a decade. They're always helpful and polite. When the repair gets complicated and takes longer than expected, they stick with it and clean up afterwards.

Dennis Hart

Vander Hyde, employs the most qualified, knowledgeable, kindest people that we have ever encountered, in a professional situation. We had a "major" concern, with our home electrical. We were very worried. I spoke with Rachel H. in the beginning. I was a bit rattled. She put me at ease immediately, with her kindness and concern. Jason, one of Vander Hydes electricians, came to our home that day! He was absolutely wonderful, fantastic! We have work, yet to be done. We will stay with Vander Hyde, for every one of our home needs, that they provide. They earn, the highest badge of Merit, that can be given. Dennis and Debra Hart

Cyndi Miller

Jeff was very nice and informative. He told me exactly what I needed and would need in the future to save money on heating and cooling, without being pushy at all. I definitely found a great company that I wouldn't hesitate to call for my heating, cooling, plumbing, or electrical. A++++

Justin Waller

Called at 8am after my furnace went out overnight. Kevin arrived right in the middle of the appointment time. He called ahead of time and we were able to quickly diagnose the issue so he arrived with the correct part. The repair was less expensive than I was expecting. He also took the time to review some items with my older furnace without being too pushy about replacing it. Overall I got a good vibe from the company and the tech and will likely call them when my furnace does finally need to be replaced.

Caitlyn Schmuck

Eric came by to give us a quote today and was amazing! He called and said he was ahead of schedule and came early. When here he was very professional and knowledgeable about adding exterior outlets. Highly recommended!

Mark Schoolmeester

I had multiple issues with my HVAC this summer and had Jeff out multiple times. He has always done a great job explaining what was wrong and what the best way to fix it would be. Very pleased with his work and will call him first if I ever need more work done.

Lacey

Our AC hadn’t been working efficiently so we called VanderHyde and they were able to come out to the house the next day! They were quick to diagnose the issue and get it repaired the same day.

TERMINATOR1959

Their installation team was professional and courteous. They did a tremendous job and we are extremely satisfied with our new air-conditioning system. I highly recommend this company for all your HVAC needs

Katie Kowalewski

I called early in the morning on the coldest day of the year when my furnace went out. Dionis Bugari fit us in that day and quickly fixed the furnace. He and his boss got the parts on the spot and we had heat again. They did a great job, gave us great advice, and were very friendly. I would recommend them to everyone.

Laura Snyder

Justin was scheduled to be here at noon but was ahead of schedule- he called and came much earlier- very happy he did so!! Very personable and wore a mask (which we would’ve asked for). Got the job done in less than 2 hours.

Butch Hondo

Andy was great. Called and texted ahead of time. Very thorough. Answered all my questions and explained the process well. I would plan for approximately one hour for the whole visit.

Ralph Mueller

Jared J. responded to my call on Friday after Thanksgiving, Nov 29, 2019. Our furnace was not heating the home, and Jared found the problem. Since it was late on Friday, and the part was under warranty, he could not replace it, but that was not his fault. All in all, very pleased with his knowledge, thoroughness, and suggestions for getting the part replaced after the weekend. I would recommend him to everyone.

Jason Grubbs

Another great experience with VanderHyde: Jeff was out to complete an annual inspection and tune-up of our air conditioning system; as is customary Jeff called beforehand to confirm I was expecting him, arrived on time, and was courteous and professional throughout his visit. We have turned to VanderHyde time and again for our mechanicals, electrical, plumbing, and installation of a whole house generator and their entire crew always provides outstanding service. Highly recommended!

Joel Breazeale

They repaired leak in plumbing in basement. The team from VanderHyde was exceptionally polite and speedy. I really appreciated their professionalism and courteous manner. Joel Breazeale

Robin Behrend

Today was the first time I had a Vander Hyde technician out to service my Generac whole house generator. Alex, the tech, called to inform me he was on his way. He introduced himself with a handshake. Alex was polite, clean, took his time asking questions about what was wrong with my generator. He gave me an approximate costs prior to starting to work on it. Afterwards he explained everything that he did. Advised what should be done in the future to keep it running at top performance. Thanked me for my service. I am very pleased with Alex’s attitude and work. Due to Alex and his wonderful service. I am signing up for a yearly maintenance plan with this company. Would highly recommend Alex for any generator issue.

Marty Moen

I have been working with Vander Hyde at a commercial property in Kentwood since last summer. I began working with Bill in December and have been very favorably impressed with his performance. Wonderful knowledge, communication, service, personality....you name it. We will continue to work with Vander Hyde as a business partner.

James Pentoney

I needed a new furnace and selected Vander Hyde to install a new Daikin. I've used them before and will again because I have been impressed with their courtesy and responsiveness

Lisa Skierski

Jeff is very knowledgeable, professional and has the patience of a Saint! I highly recommend them/him.

Shawn & Brittany Weeks

I called Vander Hyde because of an issue with our AC unit. They scheduled us with an appointment for the next day. Understandable. Within a hour Vander Hyde “Rachel” called back to notify us that a technician would be able to look at the issue the day we called. Very Nice! Matt Dunham showed up at the door. I explained what had happened and he immediately knew what the problem was! He fixed the problem very quickly! Because of the age of our AC unit and Furnance unit we asked for a quote and Matt was kind enough to talk about the units and our options. Thank You Vander Hyde and Matt for the speedy service.

Kati Alexander

I work nights and had my central air scheduled to install after having worked. The man that did the installation was very considerate and did his best to be quiet going in and out when I nodded off in my chair. He also let me know when he would be leaving for lunch and about when to expect him back. When he went to test the system and found that my thermostat wasn't the greatest, he found one in his van and replaced it. I originally planned to pay in cash but he had me wait since he didn't have the ability to give me a receipt at the time. The next day, Kevin came by to collect the payment to save me a trip and made sure to inspect the installation both inside and out. I would definitely recommend them.

Mike DenBraber

Serviced AC, updated Google Nest. Gave options on future AC unit. Great Men with knowledge and professionalism! Keep at it

dale burklow

Joe and his helper took time and assured the macerating toilet install was done to code and cleanly installed. Communicated well and nicely done.

Melissa Elliot

Vander Hyde services came out to service my furnace today and I was very impressed! Nathan was professional, kind, and very informative. He answered all my questions, which, as a first time home owner, were quite a few. He was also very prompt. I would highly recommend!

Jeff Lofton

Installation was great and they helped me with a couple things I was trying to do since the power was down for the installation. Very professional. Now that I have the generator I dont have to worry about long power outages, especially in winter when my pipes could freeze.

Nancy Pikaart

Hi, Folks. We had an annual maintenance service call on our boiler last Friday. Kenny and his helper (Wesley?) were prompt and friendly. We were a little surprised that this was not the technician they said would be coming, but understand that things happen. While the work was satisfactory, we did not feel it was as thorough as we've been used to, and the team arrived in a truck that was not well stocked with the items needed for service and billing. Most of your previous annual maintenance calls (except for one) have been top notch, so we are a little spoiled! You've given us reason to have very high expectations, and know you take this feedback seriously. Thank you . . .

Marion rischmann

Had them install a backup generator. Got quotes from 5 different companies and they were not only very thorough, explaining what I need, but came in significantly lower in price than other companies. Technicians were polite, on time, worked hard and came back the next day to fix any issues/concerns I had. I would (and already have) recommend this company.

Katie Prince

I was very impressed with the technician, Jeff, who visited our home. He thoroughly explained the issues with our furnace and answered all of my other questions. We were scheduled quickly for a consultation. Matt gave us a thorough estimate breakdown with a number of options for our HVAC needs, which we greatly appreciated

P Fitz

I've had Alex come out twice now. Once for my pool pump and outlet and this second time for some interior work. Both times he quickly identified the issues and repaired them. His apprentice Kyle was polite and helpful also.

Sarah P.

We have had a service contract with Vanderhyde for a couple of years now. It includes the yearly tune ups and discounted service repairs on our A/C and boiler heat. It has paid for itself and we are extremely happy with the service we have received. Travis, the technician who provided my service today, was friendly and professional. He let me know what he noticed and what my options were. I didn't feel pressured in anyway. He was upfront with the costs and I felt I was able to make an informed decision. Our A/C is back up and running and our ancient boiler is ready for the winter! Thanks Vanderhyde!!!

Tosha Harper

Even though the original tech could not make it out due to a lengthy repair at another job, they found someone with time in their schedule to make it out that day. Very thankful to have our A/C working again. The tech was very polite and honest about the repair vs life span of the unit.

Ken Visser

I have dealt with Vander Hyde for 13 years and they have always beat my expectations. The customer service is awesome. The sales people understood my needs and met them with quality products. The response times are great. I even had an energy emergency and they came on the weekend in a few hours.

Stephanie Randolph

Early morning water leak from water heater. Service tech arrived when they said he would. Assessed my water heater. Ordered the new one and had it delivered within a couple hours it was installed and working great. Great job!!

Zappy

Originally called Vanderhyde to get a quote on a AC unit installation. They pointed out that I had some issues that somehow made it past inspections. I had the pleasure of Val and Seth out to work on sliding my breaker box over. They were very professional, punctual, and even showed me what they were doing. Highly recommend them and if I need anything done more with electrical I will ask for Val and Seth.

Ruth Harper

Placed my call to Vander Hyde at 1:08 PM today. Rachel took my information, checked availability of service, and let me know that I should expect someone between 2:00 and 4:00. She was pleasant and efficient and even thanked me for holding. Next, I received a text restating the planned service time, and right after two o'clock, Ed Phelps walked into the bookstore where I volunteer! We made our way down to the steam boiler where I briefly restated what had been going on. Ed checked a few possible trouble spots, then tapped a little box I hadn't even noticed before, et voila! (Wow! in French) something started! He explained what the float switch did, why it messed up, and even showed me what was inside. He took pictures of the part info from inside its cover in case we decide to replace it. He continued systematic evaluation and discussion, and we agreed on what his estimate should cover. We even shared a laugh over all the printout waste that occurs in our "paperless" computer world before he left. I was happy to give Ed Phelps 5 stars for knowing, doing, and explaining! And really, really happy to see the temperature rising! ( :

Lany Felstead

Jeff was very thorough in examining our A/C unit for our seasonal check up. He is always quite informative, gives recommendations, and well explains the reasons behind those recommendations. Very helpful and friendly service, and I won't hesitate to call on VanderHyde service in the future!

Laura Beland

Jeff Godwin was the technician who was out to do a tune up on my furnace. He was very thorough, performed his job with great care and completeness. He explained what needed to be done, why and recommended what he thought should be taken care, so that I understood. Then showed me and explained to me why those parts he removed needed to be replaced. Very friendly, courteous gentleman.

Car Ride

Scott was Amazing!! Came out July 4th to install a new AC system after the last one failed during a heat wave. He was efficient, hard working, knowledgeable and friendly. When the AC failed us the week before, Jeff came out to see if it was fixable. When he saw that it needed to be replaced, he was extremely helpful, going over and above to work with us on getting a new AC system. He immediately got the salesman on the phone, even though it was after business hours, and set up an appointment for that that same night to go over the specifics for a new unit. We were expedited to the top of the list for installations because of Jeff’s professionalism and care.

Paul Simons

My furnace went down because of a flood in my house. I called after hours. They returned my call within 20 minutes and we decided to schedule for the following morning. The Tech was on time and super professional (Dionas). He diagnosed the problem, left to get parts and had it wrapped up in about three hours. I'm very happy with the experience.

Halli Platt

Unexpectedly, I discovered through a routine visit the need for a new furnace. With holes in the furnace box my family could have faced a dangerous situation. I called Vanderhyde because I have trusted them previously in 2016 to replace our central air conditioner. I was not disappointed. Thomas entered the crisis with calm professionalism and an understanding of how not being able to heat a home in the winter creates worry and stress. Thomas worked with me and helped to design a plan and product to guarantee my family would be safe and warm. He explained financial plans so I could manage. I am very grateful. Honestly, Vanderhyde is the only company I trust to keep us safe and comfortable.

Seesha L

Bill was very understanding of me not being able to be there so he met with my dad. He was very nice to him and answered his questions and mine over the phone. He let me know that I should keep things how it is bc it’d be more cost effective for me and said if it’s not broke don’t fix it. I have an older house so I appreciate his insight! I definitely recommend!

Richard VanderMey

What a Great Team! Kyle Slater-Bakhan and the other Technician were Great! They arrived on time and worked steady all day. It was not the best of weather today, cold and snowing. They stopped only to answer my questions, and kept us informed throughout the process of updating our electrical service. GREAT team of Electricians! I will have VanderHyde back again soon for a Backup Generator.

Dennis Williams

Very professional in all regards. Helpful in explaining the operation and maintenance of our generator.

Colen Spiegner

Trevor was great! Very customer oriented and great personality. He was very knowledgeable and straight to the point, answered all of my questions! And the estimate was great too!

Helen Miller

Very prompt service. Identified the problem with our furnace humidifier, and as was needed, replaced the unit the same day. The technician, Jordan, was very professional, courteous and friendly. We were very satisfied with his work and the replacing unit.

Jeff Toppen

I was very pleased with the plumbing work performed by VanderHyde. Anthony and Luke were prompt, knowledgeable and friendly. They made sure that the work was done very well. I mentioned when they came out about putting in some additional shutoffs sometime and they took care of that as well while they were out. Having had significant work done by a different member of the VanderHyde family previously, I selected them for my plumbing needs because I know of the family's commitment to excellence.

Louis Glinzak

Recently my home was struck by lightning, luckily the damage sustained was electrical components of the home. Rachel Heyboer was my point of contact. She took the time to listen to all the issues and re-coordinate with me her understanding. Without hesitation Rachel coordinated for a electrician to be at my home and start the initial repairs. Rachel continued her follow up with me through completion of all the electrical restoration . The electrical service I received from Jason was very professional. He took the time to explain the electrical work being performed and very respectful of my home. I look forward to continue in working with Vander Hyde on all my future electrical needs.

John Joslyn

Dionis Bugari was excellent. Prompt and friendly. Was happy to explain what happened to my furnace, and steps I can take to prevent future issues. He advised me of potential problems with a blower motor resistor and recommended replacement. Because of his honesty and trustworthiness, I took his recommendations. I've used VanderHyde for almost 10 years at two different residences.

Gary Wicker

Good service again by Vander Hyde and technician Wes. On time, got the scheduled work done, no upsell pressure, good maintenance tips received. Very satisfied.

chris yost

Tech came out and listen to what we did and diagnosed the problem in minutes. Had us up and running and system check up in no time. We also learned about our system and what to keep an eye out for in the near future for possible problems. Also was up dated on how much warranty was left and what was covered. All in all inform ative and Excellent service.

Margaret Chamberlain

Estimate to repair our air conditioner from "unamed repair company"-- $1101 and at least a week to get parts and fix it. Final cost from Vander Hyde Service? $282. Called last night after the first ridiculous quote and Vander Hyde was here 2 hours early this morning. It is running perfectly. It shows integrity when a company tells you they aren't going to replace something that doesn't need replacing. Thorough and friendly as well. Many thanks.

Nick Polkowski

Gary was professional and prompt while also being personable. He educated me about the repair and the issue at hand after promptly resolving the issue. A+.

Kate Globensky

Kyle and his apprentice did a great job explaining to me exactly what the issue was with the noisy pipes and helping me to figure out how to best winterizing my outdoor faucets. At the same time I had Dionis out to do my furnace inspection. Did a great job, left everything clean and tidy. But he went above and beyond to research online to find a special filter that we use to find a place that sells them and which co. Had best price.! On time and helpful a winning combination!! And of course cant leave out Rachel for offering to schefule both serviced during the same time frame so i wasnt stuck at home for longer than necessary!!Thank you

Cathy Pyper

We woke up to a cold house; I called Vander Hyde at 8:05 a.m., and our furnace was fixed before lunchtime by Jeff Godwin. Jeff was very professional, and fast! He knew what the problem was within minutes and was able to fix it right away. I would highly recommend calling Vander Hyde, they are extremely friendly and helpful.

Jim Janiczek

Jeff was very knowledgeable and did nice work. Even though the furnace is approximately 14 years old, he never tried to talk me into a replacement, simply made sure it was running correctly. Fixed the collector box, and the furnace works fine. I would use Vander Hyde again.

Jill Polidan

Great company! It was easy to make an appointment and the technician arrived on time. Jeff Godwin was the tech and he was very knowledgeable and friendly. He explained what he was doing and made sure I knew how to operate the new thermostat.

Carole McDonald

I was very impressed with the staff especially Chris Thomas the installer. He kept me informed and let me know when he took a break. He offered to demonstrate my new central air unit upon completion. From Matt Koepke and his fair estimate to Chris Thomas a very professional team. I will definitely refer VanderHyde for heating and Cooling.

Marilyn Batchelder

I recently moved back from out-of-town. I used Vande Hyde many years ago and found them so personable and helpful so I called them when we had an electrical problem in our new home. Val was persevering to get to the bottom of it having to get behind the fridge, then up in the attic, all cleaning up afterward. On top of that she was friendly and kind to my toddler grandson who found the whole repair fascinating! When I had to call back after hours for a different home service appointment Val made sure I got connected to the help I needed. I will definitely use Vander Hyde again.

Gamtofive Henke-Carson

These guys are awesome. Chris B. went above n beyond by fixing my Aunts railing on her basement stairs so she wouldn't have an accident. These guys are polite, punctual, timely, very knowledgeable about what they are dealing with and quick to let you know if they need to investigate the situation more. We have always been happy with the service Vanderhyde provides. Highly recommended company. Beth H.

Charles McNabb

We have used Vander Hyde since 1999, when we needed to replace our furnace and air conditioner. Later they were involved in the complete remodel of our home, replacing our duct work, entire plumbing system and installation of new natural gas lines. Today they continued the tradition with a service call by Dionis Bugari, prompt ,thorough and. professional . Not only did he fix the issue with our furnace, but he caught a small leak in the gas supply to our hot water tank.

kate glo

Alex did a wonderful job helping us out with a few new light fixtures and electrical outlets installed. Both techs worked quickly and efficiently and offered a suggestion that saved us money!! Would definately use again!! Thank you for a job well done

Natalia Herrington

Called to have the furnace fixed and the came out the same day. Jeff was great and was able to fix the problem very quickly, he was also very polite, informative and funny. Definitely recommend! If you can, ask for Jeff Godwin to come out.

Pam MCKinley

Vanderhyde plumbing just completed a replacement install on a geothermal system and we couldn't be happier! I don't know exactly what they did but previously our water pipes used to make a terrible noise throughout the entire house and now I don't hear anything! Very happy with their service.

Judy Kuieck

Technician arrived one hour early then was expected. Technician had a trainee with him. I was told I would get a invoice by way of email. I followed that comment with a phone call to the company. I learned what all has been performed on the Generac. I had several questions, all were answered at the office over the phone to my satisfaction. I did have an email with the job description promptly. We were satisfied with the check off list that was performed.

Marty McKeiver

We had a furnace/AC and humidifier and thermostat and a second cold air return installed. They did great work! We had a few little glitches with communications because the workers got called away to another job on the second. They did return later in day and worked a few more hours. They were suppose to be back Friday morning.......no show got call late in day close to quitting time. Told them to enjoy weekend and come back Monday. No call on Monday morning. Called Matt sales rep and he came by and got Matt D. here very shortly there after. Matt D finished up the job and went through every machine with us step by step on how to work it. Very pleased with everyones work! Over all we would recommend them to family, friends and neighbors.

Alexis Macaluso

We have been relying on Vanderhyde for our heating and air conditioning since we moved into our house. They are affordable, reliable, and do great work every time. Our sales rep, Jeff, is an awesome guy. He is friendly, knowledgeable, and extremely customer-focused. We plan to stick with Vanderhyde for all of our HVAC maintenance and we recommend them enthusiastically!! We are happy to work with a skilled and reliable locally-owned company!

Lynnette Boehm

Dionis was helpful and efficient along with respecting that my kids were napping. I even received a call letting me know he was on the way. Rachel from the office is always very pleasant as well. Vanderhyde hands down has been a positive experience. Thanks to all!

Nicole Gerrits

We had a furnace & AC unit installed today. Scott V. was our technician, and he did a great job. Super friendly & personable. So happy with the service provided by VanderHyde's.

Terry Kerwin

Had trouble with our furnace no heat Ed Phelps was on call. He fixed our furnace answered all of my questions about the service call. Ed did a fantastic job!!. Vanderhyde heating and cooling is a top-notch company would recommend them to anyone, thanks again Ed You and Vander Hyde Htg Cooling are number one in our books. Thanks again you guys are the greatest!

Cate Reed

We have used Vanderhyde to replace, implement and maintenance all of the HVAC equipment in our home and barn. They have always done quality work, been on time and highly professional. I'd recommend them to anyone.

Kathleen Lydell

Wesley did a great job trouble shooting and fixing the problem. He was very knowledgeable and through. I would definitely recommend him.

Toby Koenig

Scott V and Kalvin did an excellent job installing new Daikin furnace! Furnace works exceptionally and is highly efficient. Covered up floors and did not track anything in. Left the whole area clean. Worked quickly and efficiently. Explained everything, highly knowledgable, and had rebate forms ready to be filled out. Very professional. Would highly recommend.

mike carmody

We converted our home from propane to natural gas. This involved constructing piping from the meter bracket to the gas system, rejetting 6 appliances, disconnecting thr propane service and working with DTE on the conversion. A full 2 day effort. We are incredibly happy and relieved that all went without a hitch. Very conscientious and professional. Will gladly recommend to others.

Kitty Kate

So easy to get my leaky laundry faucet replaced. Dustin and Jess were pleasant, efficient and tidy. Plumbing services always cost more than you hope they will, but with VanderHyde, I feel like I'm getting my money's worth!

Steven Hall

Dionis, was great! Came out for a service call/tune up and really helped us out a lot. We had issues from A to Z and we are up and running again without worry. His professionalism was beyond reproach and the peace of mind we have after his visit is well worth having the visit. Thanks.

Lynn Wilson

I called first thing in the morning as my furnace was blowing out cool air. They sent Chris out soon after and he had my furnace back in working order in a short time. Chris was very knowledgeable and answered all my questions. I will definitely have them back to replace my furnace when it’s time for a new one.

C V

Our power went out and Jayson Schultz and another employee came to our house a few hours after we called. Didn't have to wait. It was very cold outside but the men did an excellent job. They got our power back on within 2 hours. They were pleasant to deal with and we were so thankful because we were freezing.

Michelle Dewitt

Alex Horton did a great job fixing all my electrical issues. The basement is no longer a dark scary place for laundry and the electricity to pool is is working. Which is great on this hot weekend. New plug on the deck outside will make that space so much more usable. Thank you!

Emily Dixon

Price was quite high compared to last company that did similar repair on another furnace less than a year ago. Paid less than $200 before and over $330 with vanderhyde. Technician was prompt and had good communication.

Kathleen Eggers

Very nice job by Ryan Hyde, sales and Alex the installer. Everything went smoothly, all requests were taken care of in a timely manner and everything was put in order before leaving; just like prior to install. Highly recommend.

AREND DEBRUYN

We received service on our furnace today because it was not blowing anything but cold air. Our service person was Matt Dunham and he diagnosed and corrected the problem almost instantly (pesky spider mites any way) . not here long and we had heat. Checked the heat exchanger and a few other things and out the door he went leaving behind a very satisfied customer.

Linda McCarter

Westley Spielmaker arrived within stated timeframe when I scheduled an appointment. He was on time and finished his inspection of both the Furnace and Air Conditioning unit in a timely manner. Westley told me of his findings, using language I could understand. The air conditioner needed a part to be replaced and the cost estimate to do so. Westley was professional from start to finish. And I’m very satisfied with the work done and will most definitely use VanderHyde’s HVAC for any future needs.

Shane Hoag

Anthony and Brendon did an awesome job installing my Combi unit. Vander Hyde isn’t the cheapest nor the most expensive but the quality of the equipment they have to offer exceeds other competitors I was quoted. Thanks again Anthony and brendon!

Gloria Ivy

Kyle did a thorough job giving us an estimate for a generator. He was friendly, professional & respected our property.

Marilyn Sattler

The guys came out to give us a quote today. They called to say they were on their way, and were right on time. They were friendly and very professional. They helped us think through our project and offered really helpful suggestions. They were not in a hurry, but took time to explain things so we could understand. Great experience!

Michelle Folkertsma

Our AC Technician Westley Spielmaker was very professional and knowledgeable. He took the time to explain everything to us with regard to our AC tune-up. We are repeat customers for VanderHyde for all of our heating and cooling needs. : )

emily strobel

Once again, I had a plumbing problem Joe was able to fix quickly and efficiently. I was so happy to be able to get same day service!

F. Pauline Walker

I was very pleased with the work Travis did on his visit to check out my furnace and air conditioning unit. He explained the importance of addressing problems when they happen so they do not not go on for longer periods and cause further damage to the equipment. I would recommend Vander Hyde to others.

Lisa Cole

Generac yearly maintenance done. Fantastic job! Very professional, kept me informed. Amazing job! Ask for Scott Hudson! Btw..he should get a raise! Awesome job.

Jonathan Dodge

We had a issue with our electricity in our kitchen. When I called i got Ryan who mentioned that the next available appointment wouldnt be until the next business day. When I mentioned that this impacted our kitchen appliances, he said he would personally come out in a couple of hours. He was friendly, fast, and knowledgeable...and probably saved my house from burning down when he addressed my wiring issues. Vander Hyde will get all of my business next time I have an issue.

shirley de young

Val and Theresa came to my condo to do some electrical work. They were very friendly, punctual, and very knowledgeable! They immediately put me at ease and worked all the time. They would answer my questions but would stay working. They did what was to be done and I was so happy with their friendliness and professionalized work ethic!!

Rick Tyczynski

Jon and Kyle did a great job with the installation. Looks very professional and they were able to answer my questions. The only problem is the Generac generator did not come with a fireman switch so the generator was inoperable so I was unable to see and hear it running. Therefore I was unable to get a tutorial on the generator. Hopefully a fireman switch is available and can be installed this week while I am still off work for the holiday.

Joshua Jannereth

Damonte Nelson Was a great tech. Very knowledgeable honest and gave a few tips and suggestions for the future. I would recommend this company and specifically Damonte Nelson

Kathleen Miller

We have relied on VanderHyde's for our heating and cooling needs for ages!!! We couldn't be happier with their great service and expertise! We can tell a wonderful story about Kevin and his kindness when our A/C broke down in the hottest time of summer, on a weekend! Matt just did our annual furnace check and we are confident in the service and information he provided us. God bless you all at VanderHyde's!! Dave & Kathy Miller

Matthew Kobe

Anthony and Luke came out to cap my sprinkler system. They were in and out in less than 30 minutes and got the job done cheaper than was qouted. They took all the paperwork that the city requested I submit and will submit it for me. We have used Vander Hyde in the past for our furnace, hot water heater, chimney liner, and air conditioning unit. Everyone has been very professional and willing to answer any questions I had. I cannot say enough good things about this company. Thank you Vander Hyde!

Heather DeRuiter

Very impressed with the service. Travis completed a tune up and gave helpful recommendations and Matt was quick and efficient in writing up a quote. Set up an appointment to replace my old air conditioning unit all in one day!

Lisa Schmitz

Very pleased with VanderHyde's service - they came within a few hours of my call, and Dionis was able to identify the problem, explain what was broken, retrieve the necessary part, and fix the furnace right away. Excellent work - I will definitely call VanderHyde for all future HVAC needs!

N Macalus

Vander Hyde has been great to work with! Jeff has done the repairs for us over the past couple years and he's very friendly and knowledgeable. You won't find a better company to do the job!

Raymond McNamara

The guys that came out were great and even worked through some good rain. They answered our questions and explained to us everything they did very thoroughly. Will be using them again in the future.

Darcy Millis

I am not impressed with these guys! they seem to think its ok to charge over $200.00 and hour and try to claim the work was a "flat rate" but never said anything about it until doing approx. 5 hrs total work and they want nearly $2000.00 for replacing a 4 ft section of B vent to my furnace and about 4 ft of 2 wire 3/8 flex conduit to a condensate pump which the wires came apart the day after they done the work! this is an outrage! I may see them in court if not able to come to a reasonable agreement on price. SMH. So after talking with Erick the service manager he agreed to reduce the bill by about 300 dollars to a more acceptable amount, but was still very high.. Would I ever use them again? Absolutely not, unless they agree to an hourly rate before starting the work!

Donna Thomas

Val and Theresa did a great job grounding 3 outlets in our older home. They were professional, knowledgeable and quick. They left the room in good order. We would definitely use Vander Hyde again.

Bob Boom

I was very impressed with VanderHyde and their service tech, Travis. We have had heat pump issues off and on over the last several years and had it serviced with a different company. i called VanderHyde and they dispatched Travis, he quickly diagnosed the problem and reset the unit to the correct settings. He explained to my wife what he did and called me on the phone to let me know as well. The pump hasn't worked this well in years!!!! Thanks for a job well done!!!

Julie Deppen

I appreciate the technician Dionis B. from VanderHyde. He called to let me know he was on his way, and arrived earlier than the set appointment time which was very helpful. He took his time inspecting the furnace to find the issue and repaired it quickly. If you need furnace work done, ask for him.

Deb Pawloski

Today, VanderHyde was here for my annual generator tune up. Whenever I need anything mechanical, there is just one number I call. VanderHyde has always given top notch service and helped "above and beyond" the call. They are truly full service company and I cannot recommend them high enough. Thanks to all the staff at VanderHyde.

Paula Veneklase

Dionis, was very helpful and replaced the broken thermostat and proceeded to give the unit an overview to make sure it was in good operating order. He took the time to make sure we understood how to use the new thermostat and we were back in business without a hitch in our services. Thank you, for the prompt and thorough service from HELP Pregnancy Crisis Aid.

Rob Slaughter

Alex was very good. Knowledgeable, patient, and answered every question. He was very professional, and cleaned up when they were complete. I would recommend Alex to go and do any electrical service. Rachel was very helpful when calling and setting up are appt. GOOD JOB Vanderhyde Electric.

Sandra Koteskey

Knowledgeable and professional. Explained in detail the options of repair and the problem that occurred. Highly recommend!

Thomas Foster

We had a furnace and a/c in the middle of the June/July 2019 heat wave! Thomas Lanfor was the salesperson; and he did an excellent in making sure our hvac needs were being met/purchased. The installer, Chris George and his crew (forgot his name) did a excellent job!

Debi W

This is the second time that I have used Vander Hyde to do some work at my house. Both times the staff have been very pleasant and helpful. They went above and beyond to help me out and fix the things that needed fixing. Vander Hyde will definitely be the first one to call when I need service in the future. Thank you all!

Karen Wierenga

Our water heater starting leaking Sunday. We called VanderHyde Monday morning and were available that Monday afternoon. The technicians were very professional and completed the job efficiently and a very reasonable time frame.

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