Reviews of Lake Michigan Heating, Cooling, Plumbing. (HVAC Contractor) in Grand Rapids (Michigan).
Lake Michigan Heating, Cooling, Plumbing
269 Lake Michigan Dr NW, Grand Rapids, MI 49534, United States
Description
Information of Lake Michigan Heating, Cooling, Plumbing, HVAC contractor in Grand Rapids (Michigan)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Lake Michigan Heating, Cooling, Plumbing
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Lake Michigan Heating, Cooling, Plumbing
Joseph Garbini
Called Lake Michigan Heating to assist with a business issue; customer had a broken drain line and blamed my field team for breaking it. Lake Michigan Heating worked with me to get the broken line fixed for the customer. Colton was the responding tech and was very professional and did a great job on the installation, saving my company money and making the customer happy.
I also had Lake Michigan Heating out to my personal home for an AC unit quote, and the tech gave us great recommendations based on our home and didn't just try to sell us the top price appliances. He even looked at other systems such as our furnace and gave some options and recommendations for that.
Overall experience was very positive, and will definitely work with Lake Michigan Heating for future issues at home and for work!
Nick Caldwell
Mary called to let us know she would be early by two hours! When she arrived, she was professional, and informative about my furnace replacement options. She also repaired the furnace (20 years old) so we had a little life left to hold us until replacement.
She was quick to schedule our Monday appointment.
Daniel did a great job explaining the varying efficiency systems. He made me aware of a rebate that would allow me to keep the price of a unit within range of the first I chose. He called Synchrony Bank on my behalf twice, helping me get my account number to my existing credit line.
Both were outstanding. Highly recommended!
02/06/2023
Marry and her partner, whose name I did not get, installed our furnace, and prepared us for our AC installation.
A third, Nigel, walked me through my AC options clearly. He also took care of editing my prior transaction, and he listened to my concerns to make sure other aspects of the transaction were done correctly. He was very patient. He also brought the AC component, and didn't forget to lock our backyard gate. They all kept the house clean. My basement looks better than before.
Planning This Home
Nigel was an awesome help and talked us through every step. Very knowledgeable and met us right at our level of knowledge about the system. Happy to use this company and will do so again in the future!
Eli is also an amazing help! We just had a large project done in our home and every single day the employees we’ve met and talked to have gone above and beyond for us and make us feel secure in the work they do! So much appreciated!
Tim Mickam
The folks of Lake Michigan Heating, Cooling, Plumbing were great. Nigel stopped over and explained what the best situation would be for replacing our old boiler and hot water heater. He set us up with a high efficiency boiler and hot water on demand unit. He explained to us how it worked, how it would be installed, and how it would save us money for heating our home and for our hot water usage. Then when we hired them to install the unit the ladies at the office were great about scheduling us as soon as possible to install the unit as temps were going to be very cold. Eli, Aydin, and Dan came over to install the unit and did a bang up job. Very professional. Eli answered any questions I had and when they were done I was very happy with the installation.
Rebecca Kissinger
Mary Claire was wonderful! Very friendly and very knowledgeable. She explained everything to me and then took the time to explain it again on the phone to my husband who was at work. Once we got financed, it didn’t take her anytime at all to get to work and get it finished. We will be working with this company in the future and will be asking for Mary Claire! Thank you to you all for making our Christmas warm.
Teresa Schissler
I have worked with many of their employees and directly with Daniel. I am impressed with their commitment to customer satisfaction and doing the job right the first time. I know many people who have used their service and heard nothing but great comments. They provide a quality product and are very experienced in the heating and cooling field. They are also one of very few contractors who specialize in Boilers. If you need great service, give them a call!!
Justin Colwell
We have relied on Lake Michigan Heating, Cooling, Plumbing for our plumbing and HVAC repair needs since we purchased our 100-year-old home 4 years ago! They are always available within a reasonable amount of time and provide clear quotes before any work is performed. Their techs are friendly and knowledgeable, and many of them are my neighbors. Their work is always top-notch, and when, on one occasion, there was a lingering issue after their visit, they addressed it at no cost. Highly recommend!
Jarrett Leunk
Bought a house with a boiler system which I have never had before. Nigel came for a tuneup and I asked if he could give me a “Boiler 101” crash course and he took the time to explain everything to me. He was incredibly knowledgeable of our boiler down the exact specifications. Would recommend
Andrew Zesiger
I was impressed with the response time, especially during a busy fall season. Our repairman, Jacob, was very polite and professional. He was very receptive to what we could afford and worked quickly on our two minor gas leaks. I appreciated all the extra supports he put in on some of our precarious pipe work.
Elisabeth Gross
Sara, the receptionist is beyond amazing and nice. Chris came to our house right on time and stayed until midnight trying to resolve our plumbing issue. Super great and professional guy! We would recommend the company to anyone!
Edit to add, Eli came out to our house to replace pipes in the basement and did a fantastic job, also nice and professional.
Harold Cepeda
Eli, Jake and Chris came out to install a shower drain, vanity drain and had to break up the concrete floor in the process. So far I’m extremely impressed by how professional and responsive these gentleman are. Eli has reach out to me throughout the day to update me while Jake and Chris have been working non stop to get this project done. Will be using this company and crew on future projects. Thanks ford the great experience!
Michael McCarthy (callmedoor)
I had a backup in the wonky S trap under my drain that was clearly old and needed replacement in addition to my garbage disposal having a leak of some kind. I installed the garbage disposal myself, but Chris was able to come by and remedy my blockage.
Unfortunately for me, the piping under the sink was old and also not up to modern code, so it had to be cut out and replaced. Chris was here promptly at 8am, listened to my concerns, and recommended the piping be redone to be better and I agreed.
I only gave 4 stars to Lake Michigan Heating & Cooling to reflect the price. This was a bit on the high end for the work being done, but the business is upfront with you about their style of work and cost. If you need it quick and have the money, they are the go to for most needs. Real shoutouts to Chris and the master plumbers who ply their trade with professionalism and quality.
Joe Winegar
We woke up Saturday morning with no heat in our home with the outside temperature at 10 degrees. We called Lake Michigan heating and the had a truck here at 10:30, and the heat back on by 12:30. Communication was excellent. They came back the following week and did some recommended maintenance on the boiler so that it would be in top shape for the future. All questions were answered and the work seemed really good. Mary was our technician and she was friendly and informative.
John Mondi
Great service by Lake Michigan Heating, Cooling, Plumbing. Chris and his colleague did superb job in unclogging our kitchen drainage. They did it with great expertise and professionalism. It was good to work with them.
Rae Bunce
Ely was pleasant and did a super good job when he was done, you never would have known they were here. Getting the old toilet out and the new toilet in had to have been a huge project because our bathroom is so tiny. They did a great job.
Emily Cooney
We had an issue late at night. Eli was at our house by 9am. He was able to diagnose the issue and get started by using a snake in the drain and resetting the toilet. Very nice, informative and professional. Did great work and cleaned up thoroughly before he left. Highly recommend. Little pricy but we had after hours rate.
Moira Callaghan
Lake Michigan Heating, Cooling & Plumbing provided excellent service on Friday 1/20/23. I called about a clogged drainpipe at 9am and was able to schedule a visit for that day. Following the call I received an email confirmation, which was much appreciated. Lake Michigan Heating, Cooling & Plumbing also called me 20 minutes prior to the visit to alert me they were on the way.
Chris provided great service. He was friendly, knowledgeable and cleared the clog promptly.
I will definitely call on Lake Michigan Heating, Cooling & Plumbing again and just referred them to my sister, who is looking for a plumber.
Brenda VanWeezel
Lake Michigan Heating, Plumbing, and Cooling are always professional, do a great job. The owner, Daniel VanderHyde, is an honest person with integrity, who I can count on.
Chris, the plumber, who replaced my garbage disposal today, was very professional and knowledgeable, and pleasant.
My favorite HVAC and heading tech is Nigel.
And I've known Mary Clare, who installed my AC last year, for years.
I miss Emma from the front office, but the new gal is just as good!
I'll always come back to this company for quality, and reliability.
Deanna Wiltz
My son Steve Wiltz referred me when my furnace quit working in the middle of the night. From when Daniel took my call until Nigel Adkins had my furnace happily heating again, I was treated with the respect and kindness. Nigel's knowledge reassured me that I was in good hands. It's great to know that LM heating/cooling/plumbing values customer service! They are my new go to business!
Stephen Huggins
This was the second time M.C. did work for us. Both installations the same.
M.C. was great! She knows her stuff and did a great job on the installation. Her apprentice did a great job as well. We will continue to use LMHC!!
Thanks!
Stephen H
Jesse VanderSchuur
Furnace went down after hours, I called and they were able to send an on call technician to come out within the hour. Very professional and knowledgeable, had the problem diagnosed and repaired very quickly. Super friendly service and a great price.
R.Richard Sharp
Called for estimate on new boiler system. Nigel was courteous and knowledgeable. Advised me on all options and left me with a good impression of the company he represents. Look forward to doing business with Lake Michigan Heating and Cooling.
Curtis Lesatz
Chris and Aydin were friendly, professional and kept us in the loop on what needs to be done and what options were available. They were both considerate of the environment and cleaned up what mess they may have caused, and gave us options from they professional stand point. We would definitely have Lake Michigan Heating, cooling and plumbing again on our next service if need be!
Geoffrey W
Nigel was very thorough and informative about the why's and hows of each item he inspected. He was able to give us a correct diagnosis and solution after we had been told incorrectly our heat exchanger was cracked. When we do actually need a new furnace we will be calling Lake michigan heating and cooling. As well as every time in between.
Mimi Emig
Responsive, professional, great service. They fix things right the first time around. I've used them for several years. They're on time and communicate clearly. Always leave the site clean when they're done.
Nicholas Krause
The Eli and his team was very responsive and quick to work. They called attention to several problems I didn't know about and when we did hit an issue was very quick to take care of it. I would highly recommend LMHCP to anybody
Ethan Nayback
Have had great experience with them thus far. Friendly, supportive, and professional representation. Chris came out to relocate some plumbing for a new dishwasher. He was thorough and so helpful. Scheduling service with office staffers was also very quick and convenient.
Karen Makarewicz
What a fantastic company! Our boiler quit heating the water in our laundromat, we called and Nigel was out the next day, what a pleasant young man with a lot of knowledge! He had to order the part and got it quite fast, came and fixed it first thing in the morning. Thanks 🙏
Had to have Nigel back, seems to be a chain reaction, this time we got a new recirculating pump, the other one seized up. He came on his day off to help us out! Thank you Lake Michigan HVP
Sand Lake Laundry
Rosemary Lucchese
Very professional technicians. Adept at explaining necessary repairs as well as providing options for the completion of the work. Very personable employees. Highly recommend this company for their expertise in the field.
Josh Woodward
Great job! Friendly, clean and knowledgeable. Gave me some great advice to help prevent the plumbing issues we had. Highly recommended
James Garlock
Nigel was awesome. Very informative and covered all of the issues and options that my boiler needs. Looks like I found a company that I can rely on n
Timothy Mickam
Eli did a follow up of our new boiler/ hot water on demand unit and added some new parts. Another good job. We're very happy we went with Lake Michigan HCP.
DJ W
Jake was on time and professional. He quickly and efficiently diagnosed my problem and offered a couple options for repair. He explained the pros/cons of each option and quickly did the repair. I will have no hesitation calling and requesting Jake for any repairs in the future.
Dirk Stoneman
They were very professional and did great work. Gave me a few different options and set up new plumbing for easy hookup of new sink down the road.
Betty Lowell
Chris and Aiden came promptly to trouble shoot water leakage around the furnace, air conditioner drain pipe. They answered our concerns above and beyond. Thank you for such expertise in resolving our problem to the full extent possible during their visit.
Kimberly Barrows
We are thrilled with Nigel and Mary Clare, who were very timely and good at explaining things to us. We were happy that we saw many options and the prices for those. So far, our heating is working well again!
Steve Wiltz
With so many HVAC companies out there to choose from, finding one you can trust often seems like a morning full of helping your 7yr old pick out an outfit for school (because, you know, that’s easy…) but you’ll avoid that headache when you give Daniel and his crew a call for whatever fix you may need (they specialize in boilers too!). Working with LakeMichigan HVAC is like starting your day nestled in the fluffiest of clouds, with angels fanning you from above, feeding you red velvet cupcakes with cream cheese frosting…..yeah, that good!
Mike Van Til
Nigel and Rob worked on the boiler in our 110 year old house. They were very professional and well spoken and did a nice job, cleaned burner and installed a new stat, coming back tomorrow to do some piping revisions. I would highly recommend this company to anyone who needs heating or cooling work on their house.
“ Eli is very professional and has a really quick sense of what is going on very old hot water system. He is very easy to work with. ”
Havilah Siegmann
Jake and team went above and beyond! Highly recommend them. Very professional, very good quality work.
curt overbeek
M.C. was great. She was punctual and friendly. I appreciated the fact she took the time to physically show me everything she did and what was recommended in the future. Pleased with the call.
Robert Nachtegall
Jake was fantastic. Everyone we’ve dealt with at Lake Michigan HCP has always been very thorough, polite and professional. I highly recommend them.
Chad Becker
Second time using this business and Eli couldn't have been more cordial and professional. Really enjoyed chatting him up on top of leaving him alone to figure out some of my Plumbing issues. Thanks guys
Dave Derrig
Eli added a ball valve for me so I could adapt a bulldog auto water shutoff to the ball vale , it all worked great and the system works as I hoped… thanks for a great job!
Asha Aweis
Jake did a great job installing our new water heater. He was very efficient and very professional as well!
Jacob Derylo
Nigel was great! Would highly recommend him and look forward to working with him, and your company in the future.
Thanks!
Jacob Derylo
Doug VanderLaan
on the higher side price wise but comfortable knowing I received a quality American made product that was installed not only quickly but well would definitely use them again in the future if needed
Joanne Beeckman
Nigel did an amazing job assessing our issues and walking thru solutions. He was extremely knowledgable and trustworthy. Definitely represented Lake Michigan Heating, Cooling and Plumbing well and we look forward to working with them!!!
Sara Pfeiffer
Nigel was knowledgeable and professional. He explained clearly what the problem was and how it could be fixed. I'm very happy with the service.
epromm kue
Got here in less than 30 mins after I called. Was very helpful throughout the process. Will be contacting them again in the future if need anything else done.
John Simons
Very pleased with the commitment to make the plumbing job done well and their trying to make as few holes in the walls/ceilings as they could. I am pleased with the work.
Dawn Krieger
So glad we called Lake Michigan and they sent over Nigel to solve a tough situation with our boiler heat. We will be using them for all our future heating, cooling and plumbing needs!
rhonda todoroff
Sarah, went out of her way to accommodate our scheduled gas stove installation. Mary Claire and Marcus came to install a gas vent pipe to our gas stove, they examined the area to search out any possible problems, explained the whole process, stayed late to get the job done, all while being professional and pleasant. I’m so glad we used Lake Michigan Heating, Cooling, Plumbing and will definitely use them again. Thank you all for your hard work and for making it work.
Elizabeth Eardley
What a pleasure working with a great company. Nigel was very knowledgeable and personable and took his time to explain my system to me and make the necessary adjustments. I really appreciate his professionalism and friendliness and will definitely be using Lake Michigan heating cooling and plumbing in the future!
Tammy Bordeau
Nigel was very professional, knowledgeable and friendly. He explained everything about the furnace in detail. He was very quick when checking to see if parts were available.
M O'Byrne
Daniel and Mary-Claire were excellent! I called in the morning and they were at my house to replace the water heater by early afternoon (other businesses couldn't get to me for 1 to 2 weeks). They worked very efficiently, were finished within 2 hours, left the work area cleaner than it had been, and taught me a lot about water heaters during the process. The price was higher than other businesses had quoted me over the phone, but I chose to go with Lake Michigan because I didn't want to go without hot water in the cold weather. A big thank-you to Daniel and Mary-Claire.
Dave Smith
We took advantage of a free complimentary plumbing inspection provided by our LM Club membership. Jake was the technician who did the inspection. He was friendly, knowledgeable, and professional. He went over the check sheet used for the inspection. A few things were identified and repaired at a very affordable price due to our membership discount. Thank you to Jake and Lake Michigan Heating Cooling and Plumbing.
Aaron Roo
We had a propane to natural gas conversion. They installed a new water heater and converted the furnace. They were very communicative, timely and friendly. The tech did quality work and put in extra time to test the gas lines. He even had to wait for the gas company to arrive to make sure the new hook up's were perfect. Highly recommend and will use again.
Richard Dragicevich
Showed up early. We called them this morning to fix our garbage disposal. They said they could be there between 2 & 4. They called to be able to come early. Fixed the problem. Doubled checked their work and were on their way. They did what they said they were going to do and did not leave a mess. These guys do good work. Eli was our repair tech and we have had him several times before. He is very trustworthy and gets it right.
Sara Saxton
We just had Eli out to our home for the third time in last 2 years. Every time he has always been honest about the task at hand while offering solutions that best fits your needs. Always professional and he does an amazing job. I wouldn't hesitate to recommend Eli from Lake Michigan Heating, Cooling, & Plumbing.
Joel Townsend
Nigel thoroughly looked over our boiler system and did some preventive maintenance we had overlooked. He took the time to answer all of our questions
Scott Pelak
Superb!! We had an unfinished basement that we were now finishing, and we worked with Lake Michigan Heating, Cooling, Plumbing to plumb a bathroom, connect a water line, and install HVAC ducts & vents. Every interaction from quote to completion was extremely prompt and professional, and feedback is always requested after every service. The quality of service is excellent meeting expectations.
Calin Evon
Great job by Eli, as always. He's always professional and very knowledgeable about our heating system. I'd recommend LMHCP to all my friends and family.
Darren Schnichels
First time I used t
Lake Michigan Heating, Cooling and Plumbing and from the first person who answered my call to Nigel the technician that came out to my place were the most professional and nice people I have encountered within the contracting industry. I will definitely be calling Lake Michigan Heating, Cooling and Plumbing back in my future.
Darren S.
Lindsey Sherd
The job ended up being much longer and more complicated than expected and Jake and Chris were responsive and helpful every step of the way. They were timely and made sure everything was perfect before they finished. We will definitely be using their services for future plumbing needs.
Robert Dolweck
Daniel and Aiden did an amazingly quick job responding to and repairing my broken furnace over a weekend. Cheers Gents!
Sara Dart
The service by Mary Claire was outstanding! She was professional, timely, and extremely thorough.
Arsenio Thomas
Will continue to use there services.....communication was great services was even better. There nothing better then a company actually caring for there clients!
Kurt Munro
Very knowledgeable. Waiting for estimates for Mini Split system for our Conservation Club, which he said I would receive in the next day or so.
I will present it to the board after that.
Deb Deb
They were referred to me by the insurance company contractor for my water leak issues. Jake was beyond professional, explained everything that he found, explained what can be done to remedy the situation and went the extra mile to make sure everything is now as it should be.... Thank you so much
Alexandria Baldridge
Eli was excellent and gave me options to choose from. Chris, his apprentice, was also solid. I appreciated their quick communication and professionalism.
Rosemarie Sheffield
Eli is a champion plumber. He was punctual, polite, well spoken and empathetic. I now have a fully functioning toilet and a clean and tidy bathroom. Thank you, Eli!
Michael Hapner
Mary Claire Leidel installed our new HVAC well but needs to be retrained on Customer Service. When the installation was complete I called her that afternoon to let her know the HVAC was not kicking on and her response was passive aggressive and rude. She had stated the system was resetting and I should give it 5 minutes but then when on to make me feel like I was wasting her time and sarcastically offered to turn around if my wife and I felt that this minor thing was still a significant issue. I informed her that I had just spent thousands of dollars at their Company and didn't really need the attitude I just needed the HVAC to work.
Overall, outside of the unnecessary remarks, this company's other personnel were professional, they was on time, and fast with the installation though their price point is high compared to other competitors in the area (the other company's had a longer wait time for installation though).
Claire
We couldn’t be happier with Lake Michigan Mechanical! They did an excellent job installing a new furnace and air conditioning unit in a timely manner and were very professional and respectful of our house while there. They also cleaned up after themselves each day. The communication of this large job before, during and after installation was also impressive. I would highly recommend this company and we are completely satisfied with their product and service! Thank you for a job well done Mary Claire, Michael and Nigel! Daniel, you are doing a fantastic job separating yourselves from the competition. Keep up the good work! The Marosi Family
Dave Ellerbee
Kyle was friendly, knowledgeable, and thorough in his work and inspection of our plumbing. He fixed what we requested, and identified additional opportunities to get ahead of future issues. He didn’t add any pressure to do additional work (we proceeded with additional repairs), but his ability to articulate the risks were helpful and appreciated.
John Sergeant
Mary Claire gave me the greatest experience I have had using a HVAC company. She was flexible and timely. She gave me the heads up I needed to be able to be home from work. She did her job effectively and quickly and cleaned well after her self. 10/10 will recommend to anyone.
Deb Davis
Excellent customer service! On time, explained things well in a manner I could understand, repairs done quickly. Great service!
Ashima Saigal
Nigel and team always do a great job with all my heating and cooling needs. Every season they get the machines ready to do the work needed. And I always learn something new about the nuances of the equipment. Thanks to everyone at the company.
Tim Obrien
Mary Claire and her workmates arrived promptly at 8 a.m. and quickly got down to the business of replacing our furnace and air conditioning unit. They worked throughout the day until the job was completed and the thermostat had climbed back up to a comfortable temperature. I would highly recommend Lake Michigan Heating, Cooling, Plumbing to anyone looking for repair or new installation.
Chris Blanchette
She did very well! Installed insulation perfectly and efficiently! Made sure everything was done very well and even made a second trip to improve insulation! I highly recommend Mary and Lake Michigan heating and cooling!
Celia Horst
Nigel was knowledgeable, friendly, and professional. Overall very satisfied with his feedback on the state of our boiler system. He did a tuneup and diagnosed some of the issues we’ve noticed with the system. Highly recommend Nigel and Lake Michigan Heating and Cooling!
Helena Rosenberger
Kudos to Lake Michigan Heating and Cooling for coming out in 2 days of a phone call to find and fix a leak in the gas stove hookup. Also! had them knock out a furnace tune up while he was here. Since it was going too take two months for the other guys to come out. Mike was very friendly, helpful and explained everything perfectly. Would recommend again. Thanks!
Lillie Santiago
Nigel and company are the real deal. They are very courteous, very prompt, efficient, cost effective and fixed our cooling problems right away. From the minute I spoke to Alyssa in the office- I knew that I was dealing with professionals. I highly recommend Nigel. He was super professional both on the phone to report his arrival time and at the actual inspection/quote. He was helpful, honest and ready to get to work. We are very happy with their service and how quickly they could come to fix the problem. I will be recommending them to everyone!
Tim Collier
Mary Claire, the service tech, really seemed to know what she was doing—and she got it done! Super grateful for the timeliness as well. Emma and Sarah, the office staff were really helpful in communicating clearly and making sure we got the appointment when we needed it, even though we were on a tight deadline. Thanks so much to the whole team!
Devin Pfromm
Great group of people! We hired them to install central air, and every time I've dealt with them they've been awesome. We have a duplex, and they showed up with a team of people and were in and out.
Before 1:30, both sides were completely installed, cleaned up, and they were gone. Everyone that showed up were really kind, courteous and professional. Whether you get Nigel, Mary Clare, Mike or Daniel, you'll be in good hands!
Don't expect that they'll always show up with a whole team of people though. That's just how it worked out in this particular instance. Again, cannot recommend them enough!
Lorraine
Jake was very professional and provided great education regarding our plumbing drainage issues.
dirtydangles17 j
Chris from lake Michigan hcp quickly diagnosed the problem and was very helpful in explaining what he was doing. Would recommend
Aaron Mace
Working with Elijah and Lake Michigan was great. He was able to quickly identify the problem and returned the next day to fix the issue while making sure that I knew what was happening every set of the way. I had a quick experience and have recommended Lake Michigan to other people with plumbing issues. Thanks again!
Colby B
Very professional, honest and went over everything clear. Fixed same day for us! Looks brand new fix!!
Nancy Christensen
Great service! Thanks to Eli and Aiden for expert advice and work. West Michigan Heating and Cooling should receive more than 5 stars. You will always be the company I call for heating, cooling, and plumbing. Thanks, Nancy
Holly Amarandei
Very professional and prompt service. Chris pointed out another issue that needed to be addressed in the near future that will save a lot of future hassle.
BLK
We found the entire Lake Michigan Mechanical team who worked on our new boiler install project to be very professional, knowledgeable, and accommodating. Eli, Mike, Nigel, Mary Claire, Daniel and Kyle were conscientious in their efforts to protect our newly carpeted areas and freshly painted walls while the old boiler was taken out as the new one was brought in and installed. Cleaned up during and after the job was done too.
Always responded quickly. I was impressed to receive a written estimate the same day as the quote appointment. Especially when two out of four other companies came, but never even followed through with written estimates!
We also hired them to switch out an electric stove with a new gas stove at our cottage. They converted it from natural gas to LP. Eli did a very thorough job!
Rob Vander Sloot
Replacement of my water heater was fast and professional. They were the only ones able to do same-day service as well as provide the brand and size of water heater that I wanted.
Calvin Brown
Just had them replace my old boiler and water heater with an on-demand system from Viessmanns. The install went well and they showed up and were done when expected. Thanks for your help and kind service.
Pamela Richard
Job became challenging but Marie Clair did not give up, she checked and rechecked, retraced everything and found the issue!!! She got the job done!!! Thankful for her tenacity!!
Doug Schneider
Fast response time, professional friendly service quality workmanship. I'd definitely use them again if need be.
Austin Smith
Kyle was fantastic and so was Alyssa in the office. Very quick and responsive and accommodating of our urgent needs. I have called this company twice now and definitely recommend.
Beverly Hills Leasing
As always, a very efficient unit was installed and a great job was done!
Dick Wolters
Is your furnace ready for winter? Jaeden from LMM was just here to make sure mine is! He represents LMM well - he is professional, personable and honest. My annual service club membership provides me with an AC tune up in the spring and Furnace in the fall! Nice to get a call from Emma to make sure it gets scheduled in time to be ready. See you in the spring LMM!
Denise Bouwhuis
Quick response and professional friendly service. Took the time to explain my options and completed work efficiently the same day!
tim
Daniel came over and explained the options for a furnace and air conditioner purchase in a clear and professional manner. His crew was at the door ready to get after it at 8 a.m. the next morning. We were grateful for the loaner on a basket of space heaters too!
B L
Mike was great, efficient, and very easy to understand. He gave me the choice of a few different decisions and put the ball in my court for what I wanted to spend. I would highly recommend this company and Mike.
Kelly McHolme
10/10, highly recommend! They were able to come out the day after I called and installed a water line for our fridge. The team was super professional, friendly and quick. Really happy with their services!
Lisa Shaw
So glad I found these guys! Nigel was great. I needed a water heater inspection to rent my place, so I had a deadline from the city. I had originally called a competitor, who couldn’t get here for two weeks, and these guys were a lot cheaper and were here the next day. Nigel ended up having to do some repairs, which he took care of right then. Easy! Much cheaper than the others. Thank you!
Kelly Lang
I was in a pinch on Friday night when I came home from work with no heat. I called LMM and they sent Nigel. My furnace couldn't be fixed so we scheduled installation for Monday morning. They brought me space heaters so I wouldn't freeze. The temperature outside was in the single digits. Monday morning they started the job on time and finished before I expected. Did a great clean up job and I'm comfy cozy with my new furnace. I also am having them install a new a/c in the spring. I am very happy with the care these two took, the price and the job the team of Nigel and Mary Claire did. I will definitely use them again if needed.
Ted Nichols
I was very impressed with their professionalism, knowledge, their interest in our specific job and concerns. Their willingness to listen and share ideas about the project was much appreciated.
Michigander22369
I needed help figuring out a drain on a new bathtub installation. Found this company on google maps, it was the closest to my house. I called in the morning looking for help the same day, they couldn't offer anything right away so I left my number. They called me back within a couple hours offering an afternoon appt. I accepted and the tech was available earlier than planned. He was very knowledgeable and willing to answer all of my questions, extremely helpful and effective. I am very satisfied with all aspects of the service call, from scheduling to billing. And now I feel a great sense of ease knowing there is a team of able professionals, so close by, that I can rely on. Thanks, very much.
Adding more after another visit a year later;
I needed gas lines installed for a new cooktop and wall oven that had just been dry fit into place. Called Mon and within 15 mins got a Wed AM appointment. The technician was prompt, knowledgeable, and worked quickly with no mistakes. Again, I'm happy to have found this team of professionals to make the tricky things simple. Thanks again!
Sheila
Daniel V. Installed my water heater in no time.
He was very polite and honest. He stop working everytime I ask him a question to make sure he answered what ever I wanted to know. He also took time to explain my warranty and my new water heater. I couldn't have asked for a better person so nice polite respectful. Thanks ! Daniel
Jason Bargenquast
Prompt and professional, courteous during installation of new AC unit, even on a rainy morning. Very clean install. They took the time to clean everything up and left no mess. Even registering the product with the manufacturer. I had to reschedule twice due to personal matters but felt they understood my situation and worked with me on an agreeable date for each of us.
Frank Brenner
Kyle is very professional. Clean job during and after install. Replaced old shower valve, shut offs and lowered shower drain. I’ve enjoyed working with all members of Lake Michigan Mech. Highly recommend for all services.
Crystal Maurice
Jaedon and Colton from Lake Michigan Mechanical were very friendly and knowledgeable! Our HVAC unit is amazing! We will continue to use Lake Michigan Mechanical for all of our service needs!
Micah Childress
I sump pump system that didn't rely on power, a back-up battery, or motors – basements flood when those items fail. LMM installed a water-pressure based system and now I don't have to worry about power outages or dead batteries because my basement will stay dry no matter what.
Jolt Haddison
We were initially quite unhappy with our experience, but I am very impressed with how the company handled the situation.
Curt Street
Great company. They installed a new A/C unit for us. Our kids kept asking them questions and Mike and Mary Clair were so friendly and patient. They also beat the prices of the other places I got quotes. I would definitely recommend them to anyone!
Justin Ryder
On a very snowy day with bad roads they showed up on time, worked efficiently and gave great recommendations! Highly recommend them!!
Paul Rundle
Rob was very pleasant. Great representative of this company. Very knowledgable. Very helpful. Would recommend him for any call. Great experience.
David Robinson Jr
The team at Lake Michigan mechanics have been very professional and very kind. This is the case when I talk to them on the phone and when they come to our home in person. The team introduced me to the Viessmann 222 and we have been very happy with this product. It has helped reduce our heating bills from up to $1,900 during peak winter seasons up to $300 presently. I just want to say my wife and I thank you very much for your kindness and for your service.
Robert Mann Jr.
I appreciate Mary Claire's professionalism and knowledge to help me get a quote for my basement.
Miss Lehan
It was a team effort, and I’m very happy with the results! So thankful for the hard work and professionalism of Nigel, Daniel, and Eli who replaced my old boiler heating system and water heater with a new, efficient combined boiler/tankless water heater . They worked long hours, and accommodated the times with my availability. I appreciated the financing option as well, and that process was done with equally positive customer service.
Laurent Morin
Daniel and the entire staff are very responsive. I have used Lake Michigan Mechanical throughout the years. They are professional and charge a fair rate. Both Nigel and Brandon did an outstanding job fixing my old A/C unit and installed the NEST thermostat. Well done gentlemen! Also, most recently installed a tank-less water heater. Once again did outstanding work by Daniel and Team!
John Bole
My tech Nigel was five stars top notch. He was professional, completely knowledgeable in heating / cooling systems and explained all my options to me so I could make the right decision on the repair of my central air system. This young man is an asset to your company, his personality and knowledge will keep customers happy if they are lucky enough to get him as a tech. FIVE STARS PLUS
Pravin Parve
Mike did an amazing job to check furnace. Cleaned up with no extra charge. Very friendly & flexible. Very clear with what to expect with machine & gave good advices. Recommend Very well.
Kevin Crots
We purchased a new tankless hot water heater from LMM and they were great. Their team was professional and with Covid took care of us well. We were having some issues with temperature situations and Dan sent out a technician to troubleshoot and found it was another plumbing issue not related and didn't charge me. Responsible for sure and professional. Sometimes when busy takes a little bit to respond but always follows up.
Katherine Bielecki
Daniel and his team are top notch. We have used them multiple times including installing a new water heater, furnace, AC unit as well as doing the plumbing in two bathrooms in a remodel. Competitive pricing, responsive service and they are always extremely professional. Highly recommend for all heating, cooling and plumbing needs.
Jackson Huffstutler
The technician Mike was straight-forward, professional, and offered exactly the advice and solutions I was looking for. Having dealt with other another company recently that just wants to sell new units, it was refreshing to work with a company who wants to help me keep my existing unit in good working order. Good value and peace of mind.
Martha Papaleo
Mary Claire did an excellent job replacing my outdated thermostat with a brand new Honeywell smart thermostat. She helped me with getting it connected to my iPhone and explained all the great features of having this control my heat and air conditioning!
Seraphim Herr
Fantastic. Eli was there right at the time projected. He was very polite and professional, and took the time to answer all of my questions and verify the work done. He finished faster than expected and the hot water replacement looks great!
Joel Wierenga
Technician was very knowledgeable and explained what he was doing. Did a top-notch job and included the little extras that show pride in ones work (clean everything up , offered some tips to make the system more effecient, etc.). I highly recommend.
Growing Up Goodenough
I accidently cut a water line to my boiler on a Sunday. The Team At LMH walked me through how to stop the leak on Sunday and came out Monday to fix it the right way! This saved me money on an emergency visit. This was a great experience. Very knowledgeable and priced fair!
Marilyn Smith
Shout out to Mary Claire and Jaeden for a great job. You gave us
great proactive advice on cleaning and maintaining our A/C system. The installation of a hard start protector and cleaning the blower should increase the life and improve the performance of our A/C system. We thank you !
Chris Daniels
The techs have always been very knowledgeable and friendly and the work completed has looked great. Looking forward to having Eli complete our next project.
Dirk Konyndyk
Chris and Kyle were great and full of information. They were professional and understanding with regards to my barking dog. A no nonsense style was very appreciated.
Luis Ballinas
Eli Wyman has taken care of all of our plumbing repairs for over two years. At first we were hesitant, as we were young new home owners. However, Eli has earned our trust by providing great service and going above and beyond for his customers.
Customer service and Eli even squeezed us in the day before Eli’s wedding to fix our leaking shower pipe. We greatly appreciated their efforts and will continue to call them for our home needs. Lake Michigan Mechanical has reasonable prices and an excellent team!
Joe Bonnet
Had water heater stop operating on a Thursday night. Called up LMM on Friday morning to schedule repair and they were at our home on Friday. Old unit removed and new one installed by 5pm the same day.
Tech (Eli) was very informative and explained several repair/replacement options. He then gave me a quick walkthrough of the process, which was appreciated.
I would recommend this business to someone looking to have a water heater serviced.
Nikki Boggs
I would recommend Lake Michigan for your heating needs. I worked with Nigel. He was professional and knowledgeable. They were able to help me out the same day I called.
Barb Jacobs
We put in a second bathroom in our basement, so this was a from scratch start. All new sewage, toliet, shower and vanity water hook-ups. We had 5 different estimates and out of the 5 Dan was the only one to actually leave a business card! Their estimate was in the middle of the road, but we liked their responsiveness and answers to many of our questions and believe me there were many, but Dan was always there to pick up the phone. Eli and Mike were the awesome men who came out for 3 days and labored hard cracking up cement and digging up through the hard packed sand, not to mention running all of the sewage lines and water lines. My husband and I are more than pleased with this work and the amazing, professional employees that we have dealt with. We would not hesitate to use Lake Michigan Mechanical again for any of our plumbing needs.
John Veneklase
I was having an issue with hot water flow for the bathtub in our new home. There was an anti scald valve that was the issue and I called to just have someone come out and remove/bypass the valve. Kyle arrived on time and accessed the issue. He gave me an on site quote to bypass the valve and a second quote because he thought there may be a small filter inside the valve that might be plugged and may take care of the issue. I told him to proceed and he looked first for the filter because it would require less labor and therefor would be less expensive. Turns out that there was a filter and it was totally plugged up with pvc shavings from the tub install. He cleaned it out and the flow was what we expected. I appreciated that he took the time to look at options to save money instead of just remove the valve as I had requested when I called.
Kyle was very friendly and cleaned everything up before he left.
Jose Rubio
Mike and Mary arrived on time, were courteous, and very helpful. They answered my questions and cleaned up as they added a new furnace and air-conditioning unit. Very satisfied with the quick service, respectful crew and polite. Would recommend this company to others.
Michael Black
The best quality service, with great attention to detail. I love my new furnace and A/C! They communicated very well throughout the whole process, so there were never any surprises, and were prompt and professional. They were great about explaining my different options without being pushy to try to sell me the most expensive service. I will absolutely use them again in the future!
Chad VanderWilp
When it comes to boilers it can be difficult to find good, reputable companies that still even work on them. LMM is top notch. I've called on them multiple times to replace old pipes, assess leaks and replace our boiler. Nigel seems to catch the brunt of these nasty jobs I task them with in my old house but he always comes in with a great attitude and has a passion for the work he does. He's always very quick to answer any question I have regarding our system. When you have a company/employees you trust you continue to call on them and that's what I do with LMM.
TOP NOTCH STUDIO
Fast, efficient, knowledgeable. I’ve heard nothing but great things from this company and they sure lived up to it when I finally needed my water heater installed. Nigel was my technician and did a phenomenal job not only fixing the problem but also treating me with respect. He truly cared and was personable unlike many other mechanics. LMM were very easy to communicate with from the front office to Nigel finishing the job. I wish nothing but the best for this company. LMM you’ve got yourself a great one!
Jeremy Palmitier (JP)
Daniel does excellent efficient work. He came in and replaced our Furnace and Air quickly and made sure all our questions were answered. His attention to detail and customer service made this a great process. He has now replaced our water heater, furnace, and air. Excellent work at a fair price. Daniel will get all our service calls from now on.
Chris A
Thanks guys and ladies of Lake Michigan Mechanical !!!
My neighbor had a lift pump go out a couple of months ago and wouldn’t you know it mine went out on 11/22/20 (Sunday)
He said these guys are great use them.
Now I’m a skeptic and usually have a hard time getting what I want / need, but the desperation kicked in and was worried that my basement would flood.
LMM exceeded my expectations and then some. I went online to see when they could come out. They called me back in a hour or two ( I missed the call). I called back and said as soon as possible and they were at my house first thing Monday morning 11/23.
Little more than I wanted to spend, but after I seen the job done and cleaned up, worth every penny.
I will be recommending Lake Michigan Mech to everyone that asks.
Communication A+
Technician Kyle A+
Clair A+
Alyssa A+
Hopefully I didn’t leave anyone out
Much thanks!!!!
Chris A
Riley Johnson
Our technician Mary Claire Leidel was absolutely the best! She was incredible and very knowledgeable. She was quick, efficient, and educated us on what she was doing!
Samuel Korreck
Lake Michigan Mechanical was our first service call after we bought our first house. Eli was onsite 45 minutes after I called! Fast, efficient, and competitive pricing was all we could ask for. Eli went above and beyond. He helped us understand the issue and how to prevent it in the future. Not to mention he was super respectful, not only face-to-face but to our space and safety as well. LM Mechanical made a loyal customer today!
Tami Urcia
Lake Michigan Mechanical did an excellent job with duct-work in my home. They were able to get the work done in a timely manner, communicated with me regarding any changes needed and were so friendly and professional! I highly recommend them!
Jerry Scbneider
Put in new wall box and water supply to washing machine. Same day service, knew what he was doing,explained it very well. A great company from the phone call to the tech doing the work, yes I will use them again. I will tell my friends.
Nicholas Andersen
Lake Michigan Mechanical was prompt as always. I had a sewer discharge pump malfunction. Eli arrived the same day, diagnosed the problem, and installed a new pump within 2 hours. Fast, courteous and professional. I wouldn't call anyone else. Highly recommended.
Sara Kadwell
Professional and knowledge. They did a great job identifying the problems we were having with our boiler. While other HVAC companies were telling us to replace our unit completely, they knew exactly what to fix to get us up and running, saving us thousands of dollars. I will be calling on them for future repairs I might need.
Thank you, Daniel and team!!
Jessica Close
Today 3/28/19 was our third experience with this company and they are amazing! We needed our leaky kitchen sink plumbing replaced as well as a garbage disposal removed. Eli arrived 10 minutes earlier than the quoted time and for me that is very important as someone who works third shift. Nothing but great experiences with this company. They have replaced our very outdated furnace as well as repaired a broken pipe in our laundry room. Definitely would recommend!
Robert Gleason
Excellent work, quick response and timely. Gave me an estimate and met that estimate. Two toilets and a new vanity all installed with new valves and connections. Thank you guys.
Brian K Chandler
Great experience using them my first time. From setting up the appointment to texts on ETA'S for the job it was great. Kyle Koepke was very professional, respectful, and fixed my problem quickly. Thank you
Clayton Eves
My furnace needed to be replaced this Saturday. Dan was able to diagnose the problem very quickly and gave me options that would let me keep my existing furnace had I wanted to. He also made it out to my house very quickly after the call, and was very courteous and clean while in my house. Will certainly use again and recommend to friends and family in the area.
Jessica Gervenak
So we have to get a shout out to Lake Michigan Mechanical. They were the only ones who could come do the repair today, everyone else was like three days or more out. They were really cool and made the best out of what was a really stressful day for us!! They were really respectful of keeping our door shut when they went in/out (you would not believe how many animals of ours have gotten out due to home repair people) and they cleaned up after themselves!! So far the hot water seems to be working great!
Joseph Kilner
Thank you to Daniel and the install and service teams at LMM! We love our new Viessmann Boiler/Water Heater! When our 30 year old water heater went out (boiler also almost 30 years old) we decided to finally make the upgrade to the Viessmann, and we are so happy with the product. There were some issues with an important part on the boiler (I'll spare the details) and they trouble shot it over the next two days and made us priority #1 until the issue was fixed. Great service and communication throughout. Its easy to provide good service when things go smoothly, but they proved that they are dedicated to customer service by taking care of us, I am sure at the expense of other things they could be doing...and we could not speak more highly of them. Thanks again LMM!
Rod Kackley
I never thought my 100-year-old-home would or even could be as comfortable as it is this morning after Peter and Nigel installed a central air conditioning unit. Two days of extremely hard work in an old Michigan cellar, and they got it going.
I couldn't be happier with the team from Lake Michigan Mechanical. They did an excellent job and were very easy to work with.
They also pointed me to a state program that helped finance the project.
I highly recommend this company to you.
Theodore Sees
I highly recommend Daniel with Lake Michigan Mechanical. Not only is he super friendly but he very professional and knows his stuff.
Just a follow up.... I bought a new house and of course the current water heater died within a months time of buying the house. Daniel and staff were in and within 24 hours of me noting the problem we had a new heater. Thank you so much for great work!
len snyder
We had Jake and his associate put in a couple new toilets. They did excellent work and we would certainly have them work for us again.
Aaron Perry
Jake did a great job. Very professional, listened to my concerns and had me up and running in no time.
Larry Young
Nigel is always a great person to work with.
Regan LaMothe
We had a furnace outage just as the weather turned cold. Daniel was out here in less than an hour, identified the problem and fixed it quickly. But he didn't stop there, he was proactive in addressing a couple of other potential problems we might have had down the road. Daniel was also very considerate in that he immediately put foot coverings on, and then made sure the repair areas was totally cleaned up. I highly recommend Lake Michigan Mechanical and they will be my go to for plumbing and heating in the future.
Max Budzynski
Helped me understand my heating and cooling a bit better and checked all the boxes.
Branden Garner
Excellent service, knowledgeable and very thorough. We were in a pinch with our AC unit not working and Daniel was able to fit us in while other places were telling us it would be up to two weeks before anyone could come out to help. I would highly recommend him and definitely use his company again.
Janet Nelson
Came same day that I called. Installed next day. Crew was professional.
John Rolf
Nigel and Mike are very efficient and answered any questions and concerns about my boiler system.This is the first time I have had a tune up and cleaning of my burners and put a new thermostat in.West have lived here for 26years.I recommend them to anyone with heating or cooling work
Haley Schlafley
We used LMM for our air conditioner. There was a miscommunication about what was necessary to be done to fix it. After speaking with Daniel about my concerns he went above and beyond to make things right, even if it was just a misunderstanding on my side his actions spoke true to understanding his customers feelings and putting them first. I would highly recommend their services! When we replace our unit it will be through them!! Thank you Daniel!!
Ted Oviatt
Summary...
-Very fast, tidy, and professional
-Text messages to alert you of scheduled appt time and when the service person is en route
-Emailed estimates
-Filed rebates with the utility companies for me
-Excellent value (top notch quality for moderate price)
Details...
My A/C quit at the worst time of year. The owner, Daniel, came over that same day to assess the issue (which is incredible given the busyness of all trades at the moment). He spent an hour trying to figure out an inexpensive fix for the 21 year old A/C condenser, but in the end it would have cost almost as much to repair as to replace. At that point, he took time to discuss all my options and gave me approximate costs of each. I decided to replace the A/C and the 21 year old furnace with good quality American made models. Daniel took time the next day to communicate back and forth with me on which A/C and furnace combo would offer the most bang for my buck. And the following day, Daniel and another employee were at my house 9am - 8:30pm to get the job completed. They offered to put on boot covers when entering the house, and they moved everything I had crowded around the furnace back when the job was done. I couldn't ask for anything more.
Kevin
We had a very good experience with Lake Michigan Mechanical. Dan came to inspect our dying AC on short notice and thoroughly explained the options for replacing the unit. The new AC was installed just a few days later and we are very happy with our purchase. The technician was professional and left the work area spotless. I would definitely recommend Lake Michigan Mechanical if you have any HVAC needs.
Stephanie Cornwell
While I wasn't awake for the initial consultation and assessment of problems, needs, options, etc. We got the most thorough feedback and education va feeling like a salesperson sealing a deal. Our new boiler/on demand water heater combination until along with baseboard registers (new to our unheated finished walkout basement) is exciting!!! No more old thermostats and inefficient, corroded, sediment-filled units that have been neglected for years!!! We will have so much more peace in our new home with the ability to be comfortable no matter what room we're in!!! I'm certain we'll recover the investment within years!! Can't wait for Monday morning's transition 🥰❤️🙌
Ted Rabourn
Nigel was awesome and I highly recommend this business. Always excellent service!
Joshua Jackson
LMM has super friendly staff and service techs who show up on time and are committed to working until the job is done right! Our experience with Daniel and Nigel has been excellent. From removing an old boiler and installing a new energy efficient one to servicing/replacing connected steam pipes Lake Michigan Mechanical corrected our problems quickly and effectively. JJ aka Tony
Anthony J. Gretz
I had a ceiling leak and they were there within 12 hours. Fast, efficient, professional service. Highly recommend!
Lars Ruter
Everything they did was great would definitely recommend
Lauren Thompson
We recently moved and our new house has a boiler. We were unfamiliar and Nigel was excellent (and patient) at explaining the in’s and out’s of the system. Highly recommend!
Deano Draper
I had the pleasure of working with Kyle on my new home. Delightful guy to work with! Good humor on a difficult job. He made it better with his great attitude.
Brent Reame
We used Lake Michigan Mechanical to replace our boiler. Emailed on a Tuesday night, Daniel responded within an hour and set up an appointment for 9:00am the next day. Boiler was replaced by Friday. Excellent service and communication. Even cleaned up job site and took away all trash. Will call again.
Brooke Rekus
Jake was awesome! He was professional, thorough, and was able to fix the problem in no time. I highly recommend.
brett winkel
Mike is a knowledgeable asset to his team and gives a honest assessment. He has always been willing and dedicated to assist with my HVAC needs.
Julie Fosnaugh
I couldn’t more pleased with Daniel and all the young men on his crew. The plan for heated floors had some hiccups, but I now have a wonderfully operating system that heats my formerly cold tile floors. Daniel was attentive to all my phone calls and questions. I would recommend Lake Michigan Mechanical for your boiler/ heating needs.
Matt Cunningham
I have used LMM multiple times now. I have also referred them many times and have heard from those referrals regarding the amazing work they received. Daniel and his team provide the highest quality of service. Highly recommend!!
Logan Dykstra
We hired Daniel to install a Reverse Osmosis system, put a humidifier on our furnace, water heater replacement, and more, and I was extremely happy with the thorough service and work done. Very satisfied with Daniel, having more stuff done and will be leaning on him for life. Thanks Daniel!
Justin Norcross
Nigel was great, he came out the next day and cut out the extra gas meter on our office building. I would recommend Lake Michigan Mechanical to anyone that needs work done on an office building or their home.
Lou Fantucchio
Nigel&Colton ROCK they installed my new hot water super fast with excellent workmanship Thanks guys and LM
Austin Nelson
Best HVAC group out there! Very professional and super helpful! Wouldn’t use anyone else! Over the years they’ve taken care of my air conditioner, furnace and put in a new water heater.
Samuel Patchett
One of my elderly neighbors asked me who she should call about a leaky pipe in her basement. I referred her to Dan. He took the call and scheduled a convenient time for his crew to stop by to give her an estimate. It wasn't until after he had taken her information that he mentioned that he was on vacation with his family in Estes Park, Colorado. I really appreciate that level of dedication to customer service and reliability. Dan really cares about his customers.
Jason Kadzban
Excellent customer service and quick response times. Replaced my old Viessmann 200 boiler with a new Viessman 100 Combi that also does hot water on demand. There was a defective part in the new unit that was causing the hot water to not regulate consistently. They made multiple trips back out to figure out the issue and resolve it. The technicians were knowledgeable and courteous. Overall great service! I would highly recommend LMM.
Dan DeWulf
Jacob was very professional and answered all of my questions. Overall, it was a pleasant experience.
Tom Sullivan
Lake Michigan is the premier company in their industry. They communicate very well and are always respectful and professional in how they do things. Highly recommend.
Jill Alley
Love your business, and mechanics, so polite & honest,,thank you so much !
Just a service call to check furnace for the winter season.. I feel bad I didn't give Michael, my canned goods, walked right by them on the counter
Brian Black
Andrew came and found a sudden kitchen leak on a Saturday, when we had guests. He very politely navigated the chaos, stuck with it smiling, showed me the problem and fixed it. Neither of us wanted to spend our Saturday that way, but LMM made it as pleasant and professional as possible. I thought their pricing was more than fair!
Michael Cole
Install team was great. Fast and friendly.
Brandon Shearer
Will definitely use Lake Michigan Mechanical again in the future! Nigel had showed up and got our AC running again in no time. Very friendly, knowledgeable and professional!
Megan Bergen
I received a quote from Lake Michigan Heating, Cooling, Plumbing for a future project. I appreciate that they were able to schedule a quote for the next day and were thorough with their advice.
Brenda Stray
Very friendly. Was on time and very helpful.
Eva Simpson
Dan and company were very prompt, efficient and fixed the problem at my Mothers' house quickly. We were very happy with their service and how quickly they could come to fix the problem. I would highly recommend them.
Katie Booms
Daniel came out next-day on a weekend and diagnosed my AC problem. He was professional and friendly. We went with another company after getting a few quotes, but I would have trusted LMM, too.
Rich Aden
our furnace went out and Lake Michigan Mechanical came out to replace our furnace after normal hours and stayed until after 8 pm to make sure we had heat. thank you so much....... Lake Michigan Mechanical has a new life long customer.
Debbie Marosi
Excellent service! Reliable, knowledgeable, trustworthy and efficient! Would strongly recommend for any of your home needs. We have used them for years and have always been happy with their service!
Jason Russo
Called for service, had an appointment within a day, Technician arrived on time, quickly diagnosed problem and completed work very quickly. Very professional and professional technician. This will be the only company I call for plumbing work in the future.
Jerry McRuer
Very helpful. Went above and beyond to make sure we were satisfied
Leslie Jorgensen
Prompt, professional service! We love our new furnace and Wi-Fi thermostat and upgraded A/C unit! The installers were very helpful and cleaned up after themselves immediately, I appreciated that! Thanks again LMM, you rock!
Lisa Zimmerman
Lots of communication. Very helpful and knowledgeable. Was able to fix two parts in my furnace. Probably not the cheapest choice, but when you get fast reliable service I didnt care. :)
Stephanie Cotter
Eli was knowledgeable and friendly for an emergency nighttime frozen pipe that had burst. The problem was fixed quickly and he took the time to clean up the area afterwards. I would recommend Lake Michigan Mechanical.
T Ahrens
Very professional and thorough! Thank you!
DeAnne Fuller
Eli was great. Very friendly and got the job done.
Douglas Potter
Kyle went above and beyond installing new faucets and a shower valve, I called dan up on friday and he got me scheduled for Monday, I would highly recommend Kyle for any service work you won’t be disappointed
Greg Kalush
Great Great Great. They came out the same day. All of the costs where give to me up front. They did not try to over charge. I will use them again.
I always use them. Eli is the best.
David Klunder
Mike was phenomenal and very knowledgeable on what was going on. Explained everything and was a joy to work with. I’d recommend Mike and your company to anyone. Thanks again.
Mark
Daniel Vander Hyde is very knowledgeable about the HVAC industry. He has been in the area for years. He's very reasonable on pricing and good about contact and being timely. I would highly recommend him for any HVAC and/or plumbing needs.
Mary VanHattum
Eli was great! Clear explanation of what need done, fair pricing and efficient at fixing. Will definitely use again
John Rolf
Nigel and Mike came and tuned up my boiler and installed a new thermostat and cleaned my burners.First time ever done and we have lived here for 27 years.Answered all questions and concerns.Thank you
Patrick Oakes
I thought Lake Michigan Heating and Cooling was very professional and quick to replace my failed sump pump in my partial basement crawl space and I would use their service again.
Sam Eveland
This was just a checkup, but LMM has been there when I have had issues that needed a quick response. Nigel is the best.
Michael Yoder
Eli was a pleasure to work with. He clearly explained what he was going to do in advance of completing the work. He arrived at the scheduled time and completed the work in a timely fashion.
Alan Fox
Service tech was on time very nice guy did a great job with shower fixture had to cut access hole in the closet he put a nice little cover over the hole over all very happy with the whole install would recommend to friends and family
Taylor Normington
Quick response, great service. Daniel Vanderhyde worked on both our furnace and water heater and did a fantastic job. Would highly recommend!
Nicole Carlson
Repaired a few natural gas leaks in our house. Professional and courteous, highly recommend!
Dr. Chris Hawkins
We used Lake Michigan Mechanical for our backflow testing. They took care of that and solved another issue we had on the same call. Great company and fantastic service!
Sam Eveland
Couldn’t be more pleased; highly recommend. Nigel saved the day again!
Bill Sussman
Recommend Lake Michigan Mechanical. Had Nigel out the other day. In and out, fixed in no time. Very quick, clean and professional!
Thanks again Nigel!
Kelly Kolbe
Colton and crew were awsome. Kept me up to date with process and answered all inquiries.
Marielena Rodriguez
Eli Wyman was great! We dealt with him last year for different circumstances than this year, and I tell ya I am not disappointed.
Highly recommend!!!
Beth Gerst
Nigel was professional and knowledgeable. Marcus was also professional and courteous.
Laurel Good
LMM is a fantastic company--we call them for everything. They are prompt, polite, very easy to work with and communicate with. I highly recommend them!
Robin Kauffman
So very appreciative of this company being able to come next day because I didn’t have any hot water! Kyle was very professional and explain things very well!
M. W.
Great service, very professional
kyle rottman
Lake Michigan Mechanical offered a great and reliable service when I needed it the most Nigel was very polite and efficient at his work highly recommend!
Randy Winchester
Quickly arrived on a weekend afternoon and diagnosed the problem and fixed it. Appreciated the quick response and professional repair. Highly recommend.
Lauren Nykamp
This is an amazing company that cares about far more than just $. Not only a great service provider but a treasure for the community
Tom Baranowski
I Called at 8:00 am and had a new water heater all completed by noon that day! Same day service and very professional. Ill be calling them next time. Thank you Eli!!
D'Mya Davis
Kyle arrived on time and even called ahead when he was his way. He was quick with the inspection and gave me the information I needed.
_ _iconoclast
Mike was extremely courteous and professional with handling my install. Very good experience
R Anger
Nigel arrived on time and was very knowledgeable and courteous which is why I only use LMM.
Timothy Walsh
I called Daniel, the owner, at eight thirty at night because my well pump wasn't working and I didn't have water. Daniel talked me through the problem over the phone and then drove out personally to fix the problem. I could not be more pleased! Thank you, Lake Michigan Mechanical!
Kate Leeder
Great crew who worked hard and had cheerful attitudes even with bad weather and working outdoors. Highly recommend.
Jim
Excellent service,
Professional and knowledgeable.
Michael Brandt
On time, professional, honest and a pleasure to do business with.
Danny Geurink
Very fast, professional service. I liked the text messages estimating the technicians arrival. Over all great service and would highly recommend LMM
Kevin Lambert
Hot waterline repair in a blizzard on a holiday.
Deb Davis
Top notch! Explained everything in depth on a level I could understand. Very professional.
richard conlin
Gas line extension for relocation of a pool heater.
Barbra E Ross
Fast and courteous. Reliable and up front pricing. I will always call them first for any problem.
Thomas Harrison
Great communication, fair pricing, next day appointment, and the service and quality of work provided by Peter was 5 star.
Braden Baldwin
Helped in short notice. Did a great job, very efficient and accurate to their quote. We are using them again!
Jeremiah Heyt
Had the guys come to provide a quote. Very professional and provided explanation of what I would be purchasing.
Kelly Clancy
Great service! Trustworthy and honest! Definitely recommend and will continue to use!
Tracy Treman
Eli was quick and professional.
Arlene Brandt
Prompt professional services, good communication
Joe Anderson
Mike was professional and helpful and informative about what he was doing and what he felt needed to be done and why.
John Kershek
Excellent service! Extremely satisfied.
Would highly recommend to others!
Chad Barton
Great service at an affordable price used then a few times they’re very helpful and understanding of a budget they give good advice on getting the most out of your HVAC system
Jennifer Novelli
He really explain everything in detail. He was very professional and so nice!!! Million Thanks!
curt bishop
Great customer service. Came out next morning to fix plumbing issue. Highly recommended! Thank you!
Stephen Dykman
Best quote and very fast/efficient service. Mary Claire, Nigel and Issac provided awesome service
Ali Bhatti
It’s good experience
Elliott Miller
These folks were very knowledge and we love the straightforward pricing
Shelby Ripley
Was able to make it out the next day and even let me know when they could be early!
Sandra Mulawa
Mary Claire did a great job..very reliable ..great customer service
Danielle Buttermore
Quality professional service! Got a great deal on my boiler, too ;)
carolyn koepke
Kyle and Isaac were courteous and professional. So thankful for my new boiler!
Chris Reisner
LMM is my go to! Nigel is a go getter, and I would hire LMM on all of my future jobs!
Pattersons
Timely response, clear communication, excellent service. Will definitely use again!
Sandra Cole
I really like them they gave great service and I was very happy with them!!
Shannon Kring
Peter was very professional great customer service and went beyond his means thank you so much
Will Goosen
Just reviewing Nigel
Tracy Collins
Appreciated the same day service. Very professional. Very satisfied.
Adam Vranian
Great service, went above and beyond helping us with a water heater issue.
Darlene Brown
The services person installed a new water heater and take out the old one for me. Darlene Brown
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Very fast service. Total bill was $500 less than what competitor had quoted me!
pj larsen
Awesome job as always!
chad vanderweele
I love this company you will not find a nicer group of people that will help you
Norma Fox
Great job guys!
Kristy Watson
Very quick service and great customer service. Also great communication from the worker. Highly recommend
Josh Witte
Reran new gas lines in my basement. They did excellent work.
John Chuol723
It was very professional and good quality job. Keep it up.
Pam Russell
Very nice young man. He answered all my questions
RD 43
Very fast service. Professional and couteous! I will use their services again!
Cecilia Black
Fast, professional service! Daniel was very personable and helpful.
Westmichiganhindu Temple
Great service on Viessmann Boiler . Very prompt efficient and great customer service
Alan Shepard
Excellent service, very cost effective compared to others in the area. Same day service!!!
Dave Reatini
Very quick in response and very professional in there workmanship. Would highly recommend !!!
Barbra Miller
Great service, very knowledgeable and affordable. Highly recommend LMM
Ray Normington
Daniel's knowledge, effort and customer service skills are fantastic!
Kat Gelo
Friendly, quick, and straightforward.
Tolera Taye
Little over price but the service is good
James Beelen
Provided prompt professional service.
Wong Hong Lo
Great company to work with. Will use again in the future.
Brian Black
Dedicated to their trade and committed to excellent service!
Erin Molhoek
Excellent customer service. On time, professional and affordable
Kristen Gauri
Very professional. Excellent job.
Lauren Norton
Top notch customer service. Would recommend to anyone.
Dirk Buttermore
Vary knowledgeable, nice young man.
Aram B
Great value! Highly recommended!
Robert S
Great service will use again!
William Bereza
Daniel really knows his stuff about all things heating and cooling!
KIRBY YOUNG
Just received a bid
James Scroggs
Punctual, professional and fast.
Ross E. Pope
Very good and trustworthy.
Eric Bayne
Great price and I shopped around.
Steve Jazwiec
Tune up
Remove mold
Dan Williams
prompt and quick! highly recommended
Diane Van Etten
Mike L is awesome!
Conor Dugan
Great service. Great people.
david thwaites
alWAYS PROMPT AND PROFESSIONAL
Derek M . Clay
Pricey
Jen O
Thank you!
Alyssa Jansma
Very pricey
Bill Berenbrock
Came to give us a quote on AC for our home. He was very informative, very detailed in looking over each room that would need ducks for the AC. Asked us for questions or concerns often. Never any pressure for a decision. We are very pleased with the time he spent with us and all the details he had for us.
Mark Robinson
Obviously we paid a premium for holiday rate, but their service was fantastic. Availability, on time arrival, a very thorough explanation of the problem and choices available to me, plus a very useful analysis on the condition of other components on my system.
Sadly I marked them down because of their failure to follow up. Based on the age of the furnace, the parts the technician identified as likely to fail next and that we were only half way through winter, I wanted a replacement system ASAP, the technician said he would come back out in a couple of days (Remember he was there on a holiday) and quote a replacement system for us, unfortunately that never happened so after seeing an ad on TV we called Jacobson, they came out and quoted the same day we called and then installed the next day
Wade Heidbreder
I'd recommend their services to anyone in the Grand Rapids area. Any time I've called, they're able to get someone to my house quickly. Very happy with their service
Amy Boyd
The tech who came out to the house was Nigel, and he was great. He found the gas leak from my furnace within 5 minutes which is something that 3 other techs and DTE could not do (it was an inconsistent leak and took an experienced tech to find it). Thank goodness! No more gas smell! I'll be calling Lake Michigan Heating and Cooling from now on. Thanks a bunch!
Deb Pawloski
Jake was on time, very professional and gave me options on how to proceed. Trustworthy and honest.
Janelle Kassien
Nigel was knowledgeable and helpful.
Dawn VanVolkinburg
Sara was very pleasant and incredibly helpful in getting us scheduled same day on a Friday afternoon. She called me twice (I missed the calls but she did what she said she’d do!) to let me know that Chris and Aydin were on their way. Sure enough they showed up promptly and were very professional and nice I felt comfortable letting them in without my hubs being home yet. They arrived at lunch time which I wasn’t expecting but Chris said they wanted to come right away because we had no water. Wow - amazing service!
After checking things out he provided us with some options ranging from fixing it to replacing it with a couple of different sizes and types of tanks. I was impressed with how knowledgeable and thorough he was, especially for a younger guy (I’m in my 50’s so I guess it’s all relative - LOL). We opted to replace it. They got working on it right away (I don’t even know how they had time to eat lunch!). They were very efficient with a pleasant demeanor. We are thrilled that they were able to help us so soon. Especially when the company we previously used and bought the hot water heater & entire HVAC system from couldn’t even come out until the weekend.
Unbelievable excellent service! We will use them again, and plan to as he’s coming back with a quote on something else we inquired about. This will be our go to company going forward. Very pleased to have found them via Google search. Highly recommend this company! Thank you Chris, Sara and Aydin! We appreciate all of you!
Tyler Kinch
Highly recommend using Lake Michigan Heating, Cooling, Plumbing. Their customer service to their client and detail with the job is unmatched.
Lumpartemis
Theresa Lawrence
Josh
Rebecca Faber
Paul Sturgill