Reviews of TemperaturePro Columbus. (HVAC Contractor) in Columbus (Ohio).
TemperaturePro Columbus
2604 Billingsley Rd, Columbus, OH 43235, United States
Description
Information of TemperaturePro Columbus, HVAC contractor in Columbus (Ohio)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of TemperaturePro Columbus
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of TemperaturePro Columbus
Jill Mezger
I am so pleased with this company. I called this morning and Ronnie, the office manager, squeezed me into the schedule the same day! Charlene showed exactly as promised, got the work done and had me up and running in no time. I highly recommend them and I know we’ll use them for any future repairs. My thanks to everyone there!
Barbara Sinclair
I love this company!! Our furnace was on the fritz over the holidays and Sheri Nash and her team were on it! They were prompt, knowledgeable, and did everything they possibly could to fix it before it ultimately needed to be replaced (which they did for a very fair price). I’d highly recommend them for any HVAC needs.
Trey Kauffman
The team at TemperaturePro are incredibly kind and responsive to my needs. Very helpful in explaining what needed to be done and helping me to understand future needs of my HVAC. I really appreciate everyone at TemperaturePro Columbus and am looking forward to an ongoing relationship with them. Thank you!
Sharon Prince
In today’s world, it’s a rarity to find an a/c company who you can truly trust! I can’t say enough wonderful things about the owner Sheri & her staff! She is amazing, she is honest, kind, friendly, reliable and professional! Her staff, Ronni & Charlene & all the technicians are great! I’ve had such wonderful experiences at both my home & place of business, I wouldn’t trust anyone else with my hvac systems! Thank you! You guys are the best!
Ron Kellow
A great experience all around (and I can be picky). When Charlotte arrived to give us an estimate, she was on time, friendly, thorough and professional. And our installers, Chuck and Jeff, were the absolute best. Knew their stuff, and were professional, courteous and stayed late to get the job done right. I cannot say enough good things about them. My highest recommendation.
Pamela Kellow
Very impressed with Temperature Pro. Competitive quote, responsive to questions and messages, excellent installation crew. Chuck and Jeff stayed late to make sure our new AC was up and running. They were professional, courteous and knowledgeable. Would definitely recommend.
Jessica N
Our AC went out yesterday and it was 85 in the house. I called around 1 pm and they were able to get someone out the same day. I work from home and had some appointments that I could not miss but they were able to work around that too. The technician who came out was very nice and professional, she had us back in the cold that night! Great people and would recommend!!
Amber Ntamack
Very impressed by the service and timeliness of this company. I called for an AC repair and they were able to send someone out the next day. Charlene was professional, she explained everything and the whole process was quick and easy!
Bryan Kingsley
Sheri and her team are outstanding! They replaced our entire HVAC system, and the process from start to finish was amazing! The Technicians were friendly and very professional, and smiled the entire time they were here and really seemed to enjoy what they do! They left the install area spotless after they were finished, explained how to use our new thermostat, and made sure all of our questions were answered before they left. I give them with 100% confidence my highest recommendation! Thanks Temperature Pro, we are definitely "sleeping in comfort" now!
James Johnson
My father had his furnace go out during a very cold week, he’s dealing with cancer at this time so timing wasn’t good. Dad called a company who came out, oversold him a unit way more then what he needed for his home. I called Sheri with Temperature Pro Columbus, asked if she had a tech who could come out and make sure he wasn’t being taken advantage of. Not only did she send a tech right out, she joined him as well. They sold dad a nice unit, half the price better suited for his size of home, and came out the following morning and did the installation. Great people, a Solid company! Jimmy J
Kevin Buchan
The heat stopped working at one of my rentals. I called Temperature Pro and they were able to get out there within an hour to fix the issue. Sheri (owner of Temperature Pro) is great! I highly recommend this company.
Karlie Dahn
Amazing experience! They came quick on a HOT summer day when my AC broke and fixed it right up. I felt like the number one priority. The staff had great communication skills, worked quickly and was kind when interacting with my children and dogs.
Brian Jones
Highly recommend! The office staff was great in scheduling an estimate.
The technician, Shane, showed up on time, looked at what we needed done, which included a rather complex vent reroute that was holding up a big remodel job. I had several other contractors say no-way, can't be done.
After a thorough look he said, "we can do this."
The estimate was reasonable, work was scheduled promptly, and ended up being completed a week ahead of original estimates.
Shane and Tim, the technicians that completed the work are very skilled professionals with a refreshing can-do attitude. They knocked out the job in one day. Shane also left us with some great tips on how to properly keep air circulating in our home, which wireless thermostats are the best, and more.
I'd go with these guys again and wouldn't even bother with a second estimate. This company and its team are fantastic.
Amy
3/9/2021
Continued great experience with TemperaturePro Columbus! Carlos returned for a furnace tune up and all went well. He was also able to get me in earlier than scheduled which was a bonus! Helpful and knowledgeable as usual and all went extremely well!
7/31/2020
Another great experience with TemperaturePro Columbus! Carlos returned to replace the motor in my AC unit. They were able work me in to their schedule quickly since they knew I had no AC and also were able to offer me a great discount. Fantastic service overall as usual!!!!
6/13/2020
Overall great experience with TemperaturePro Columbus! Spoke with the owner to schedule the appointment and it was convenient and easy to do. She was so helpful and friendly as we were discussing the issue with my thermostat. Carlos came over to diagnose and repair the issue and he was extremely thorough, patient, knowledgeable and friendly. It was so nice that everything went so smoothly. I highly recommend them!!!
10/18/2021
Another excellent experience with TemperaturePro Columbus! Charlene came over for a furnace tune up and all went very well. Charlene was thorough, patient, and happy to answer all of my questions. I'm extremely confident in her skills and will continue to work with TemperaturePro in the future!
Mike Carl Williams
They were extremely easy to work with and fair and reasonable with pricing. I had a new AC system installed by Temperature Pro Columbus and the installer technician, Carlos Mejia, was very thorough and professional. He did a great job on the installation and went above and beyond to make sure everything was working properly before he left. He also cleaned up any mess that was made and took out old AC with him when he left. Our new AC works Like a dream!
Michelle Gordon
Great response on a Sunday after waking up to a freezing house. Cameron explained everything in detail as he was working. Didn’t even mind having a cat as a helper. Affordable and personable service. Thankful that Cameron was able to find a solution for repair without having to spend a lot of money. Will definitely use again!
Kristy Eckert
If I could give TemperaturePro 10 stars, I would. Our A/C stopped working the hottest weekend of the year to date, and because it was the hottest weekend of the year to date, most places we called were telling us it would be 5-6 days before they could visit. TemperaturePro was able to make it out the next day -- and at the ultra convenient time of 7 am. Charlene was right on time, and she was wonderful -- professional, friendly and best of all had our A/C working by the time she left (all for $89!). She mentioned that because it's so busy, she told the schedulers she could start service calls as early as 7, and we are incredibly grateful for her willingness to go above and beyond to rescue us. Thank you, TemperaturePro!
Rhonda Peterson
We highly recommend the Temperature Pro team. Our furnace died on the coldest day so far this year. We were left without heat and had no idea what the problem was. Fortunately, I could call Sheri Nash from Temperature Pro. Ronni answered my call and immediately grasped the fact that we were in a difficult situation. She made arrangements to send Cameron, an experienced tech, to our house the same afternoon. He evaluated the problem and was concerned that the furnace wasn’t repairable – the way it was acting was not what he expected and it bothered him. He recommended that we talk with Sheri about getting a new furnace. NOT the answer you want on the coldest day, but at least we had a plan.
As it turned out, we had to go with another provider to replace our furnace – the timeline for replacement didn’t work.
Even though Sheri and Cameron knew we had to go with another company to replace the furnace, Cameron kept pondering what was causing the issue. He had some new thoughts about what we might try before replacing the furnace. He reached out through Sheri to suggest more diagnostic testing for us. That was going above and beyond. He could have just written us off and gone about his business. There are plenty of furnaces to be repaired! But he cared enough to suggest additional options for us.
I strongly recommend Temperature Pro. They’re top notch in customer service and responsiveness.
Emilia Andrews
Stop reading reviews and just call this company. Seriously. I did a lot of research before calling TemperaturePro and I couldn’t be happier with the service we received! This was my first time ever working with a HVAC company.
I initially called to get a tech to come out and see why our A/C unit outside was screeching. As it turns out, she discovered that the compressor was failing and the unit itself was literally older than me (I’m 25). The tech was Cheyenne or Charlene (I’m sorry - I cannot 100% remember), but she was amazing! Super up-front with me about the problem and very no-BS when it came to giving me options.
I received a follow-up call from the Sheri Nash about three days later and she was absolutely incredible. She told me that the company is pro-LGBTQ+, owned and operated by women, and just overall super inclusive! We promote equality in our household so this was super amazing to hear!
We ended up getting an entire new system installed (Outside A/C unit, Furnace, New Duct Work, Etc.) and compared to some of the pricing I’ve seen online and heard from neighbors, this was far lower than I expected (Less than $6k). The new units work great with our Nest Thermostat!
The same tech came out to do the big install and they were amazing. Respectful of our home and our dog appreciated the attention that he received from them. Installation started around 8am and was completed by 2pm (Basically had to force them to go get some food because they were working so hard). There was no mess left behind and they took the old unit when they left, so I didn’t have to worry about disposal of that either!
The work comes with a three-year parts and labor warranty and both the furnace and the A/C have a ten-year warranty. I’m so thrilled with this company and I couldn’t recommend them any more than I already have with this mile long review.
Kevin McIntyre
This service was great. Cameron came in and was very knowledgeable and aware of the issue. He was able to remedy the situation quickly and efficiently. He also went out of his way to show me the problem and why it happen and things to be cognizant of in the future. I would definitely recommend.
Michelle Umana
This company is wonderful! Carlos was extremely helpful and did amazing work. Shane was a delight to deal with and gave an accurate fair quote for the work that they completed immediately. I would highly recommend this company to anyone, and will use them going forward for any HVAC needs for my personal residence or rental properties. Highly recommend!
Daniel Samler
My wife and I just bought our first home in February, we started having AC right when we turned the AC on for the summer, we called them on a Saturday after it shut off and they got a technician out to the house the next day on a Sunday!! We had Carlos as a technician, he was a great guy and very knowledgeable! Wonderful experience and he got along great with my dog!! He immediately saw the issues and walked me through every step, explaining the different components and what does what. Very informative and a pleasure having him in my home. Will definitely keep using this company for as long as we live in the area. 5 stars!
Loretta Skinner
5 stars isn't enough for Temperature Pro! James was the best!! He is very knowledgeable and one of the nicest service technicians I have ever had the pleasure meeting. GREAT COMPANY!!' We are customers for life! We highly recommend them for all your needs. Ask for Sheri she sets the bar high! I was truly impressed with her professionalism! I've never had a company send an email with the technicians picture and my service appointment information. I knew when I answered the door it was James. Made me feel safe and secure knowing who was handling my service call. This company really knows how to go above and beyond taking care of me (the customer). Way to go, setting the bar high! Thank you from the bottom of our hearts Temperature Pro! 😃😀
ElizaBeth Clowes
Professional, prompt, and very reasonably priced service that restored our heat in below-freezing temperatures. Carlos arrived within an hour of our call on a Sunday, and walked us through each of the factors that caused our heat to stop working. He was so helpful and informative, and the bill was less than we expected for a weekend! The customer service during scheduling was also great. Highly recommend.
auggie k
Carlos was very easy to talk to as well as very professional. He did a great job of explaining what to expect and answered all my questions.
The install looks very neat and no mess left behind for us to clean up.
Very affordable for the quality of work. I would recommend to anyone looking for a good deal and service.
Lauren Jakubowski
My fiancé and I had a leaking pipe in our apartment. We put in a maintenance request and within the same day, Carlos came out and made sure to fix it! He replaced the pipe and made sure everything was fixed and not leaking before we left. We really appreciated the professionalism he had! Will definitely recommend him to others!
R Hey
Shane was a good to deal with and gave an accurate diagnostic and fair quote. He work with it and completed immediately. He gave me some insight for my future needs about my unit and no pressure sales pitch. I would highly recommend this company to anyone.
Michael McGough
Wow! What a great company with top notch customer service! I own my own business and came to work this morning with the AC not working. I called Temperature Pro Columbus at 8am and they managed to get someone to me within a very short period of time. Carlos was very nice and explained everything to me. I am beyond thankful for this company. I will never use another HVAC company besides Temperature Pro Columbus again. Thank you so much!!
John Miller
I have had consistently positive and professional service with Temperature Pro over the past 3 years. I'm so glad I chose them to install my Coleman hvac.
Carlos just completed a very thorough inspection. He was courteous and professional and wore a mask at all times. Thank you for continued support!!
Peter Hazelton
Carlos of TemperaturePro replaced my sister-in-law's AC this summer. She strongly recommended the company to us. Carlos was courteous, professional, and efficient. He is a friendly guy who explained his repair steps, and the reasons for them, as he went along. TemperaturePro took care of the entire warranty process for us. The office staff was very helpful. We recommend them highly.
Debra Briney
Crew was very professional and responsive to our concerns. Very happy with the quality of work!
Ferris Gharbi
My heater recently went out and Ohio was just hit with dropping temperatures. I was able to get an appointment and a Tech come out the same day and get my heat running again. As a mother with 3 young kids I appreciate the quick turn around. Carlos was our Tech and he was very nice and quick and I'd recommend him to anyone!
Terry Michele
This is an incredible company with highly skilled employees. I had the pleasure of meeting Shane as he was servicing our home. He was very knowledgable on many things. But most importantly he took the time to educate me on what he was doing and how I can make things work more efficiency for my family. I would also like to mention that the office staff is very personable and friendly. Thank you Maria for listening to my needs and making things happen for our family!!!! I will be recommending TemperaturePro to my friend and family.
Rachel Ryan
I called TemperaturePro Columbus on a Sunday afternoon, on day 4 of an excessive warning for my area and I had been without AC the entire time! Sheri and her team were super responsive and compassionately listened to my detailed ramblings about the problem and issues with my home warranty company. Sheri set me up with a first thing in the morning appointment and assured me my AC would be repaired ASAP.
Shane arrived as expected in the morning and was very professional, kind, knowledgeable, and completed all required steps for my home warranty company’s approval process. He arranged for another technician to come that afternoon to repair the issue.
Carlos arrived as expected in the afternoon and was just as professional, courteous, knowledgeable, and completed the repair.
I am so grateful for TemperaturePro Columbus and their awesome technicians, Shane and Carlos. This is clearly a first-rate business with a family feel- all of my concerns have been alleviated and I’m finally relaxing in my comfortable home again thanks to them.
Michael Brown
Temperature Pro is awesome. They showed up a little bit late, but totally made up for it. Shane was knowledgeable fixed my ac quickly for a great price and showed me a few things about my furnace and ac to make my house run more efficiently. Great customer service. Will definitely use them again.
April Davie
TemperaturePro and Charlene who completed the work on our AC unit are fantastic, I highly recommend them. They were on time, professional, successfully repaired our older AC unit AND called back to follow up & confirm we were happy customers!
karen patterson
Professional, courteous, punctual, friendly staff and reasonable rates. Highly recommend.
Alyssa Hahn
Temperature pro is such a amazing company. They are always honest and pricing is fair. They are a woman owned business and you can tell she genuinely cares about each one of her customers. I recommend them to any of my customers, friend and colleagues. Thank you for keeping the HVAC world honest!
scott svancara
Great Service, Wonderful People ! We had somewhat of an emergent situation today. I phoned Temp Pro first thing this morning. I had remembered using them about a year ago for what turned out to be a ridiculous easy fix (almost embarresed to have needed them to come) but they were so kind and gracious even then!
When I called this morning to request service, Marie was nothing short of amazing! I explained my situation and she immediately went into a help and rescue mode ! It was so awesome! Even with their incredibly booked out day for service calls, she managed to make sure they could get someone here TODAY . Then Carlos M. Showed up. He put me and my family at such ease and piece of mind . He explained every thing in great detail . We checked and rechecked everything together. The genuine sincere kindness, compassion and knowledge we received from everyone right from the start speaks volumes about this company and the people they have working for them ! Proud to tell everyone I know how great they Are !
Thank You So Much Tempature Pro !!!
Marcus Miller
When we had a problem with our HVAC unit last year, Temperature Pro Columbus were able to come out to our house surprisingly quickly. They diagnosed it as an easy inexpensive fix when I was afraid something big had gone bad inside of it, which was a HUGE relief, and got our A/C is back to working great. Courteous, professional, and trustworthy. Highly recommended!
Karen Bumpus
I was very pleased with the professionalism that these representatives displayed while in my home. They were not only courteous but very knowledgeable. I highly recommend TemperaturePro Columbus to anyone that's looking to either have their furnace or AC unit serviced. I look forward to a very long relationship with this team. Thank you TemperaturePro.
N/ A
We had several companies come and look at our issue and finally Carlos from temperature pro shows up at my door. He thoroughly went through each and every possible scenario and then found the real problem which was the compressor. He fixed it and was on his way in no time. Very friendly individual and he knows his stuff!! No more $400 bills trying to keep my house warm!
Timothy Goetz
Called my home warranty when my furnace decided it didn't want to blow warm air. Was setup with Temperature Pro to come out and take a look. Carols was great! He called to let me know he when he would arrive. Quickly diagnosed the issues and took care of them, showing and explaining them along the way. I will be calling them in the future.
Mr. Bobby
Carlos Mejia is the technician that did the maintenance for my HVAC system. He was very personable, professional and timely. He went thru his check list and cleaned inside and outside. I had a great experience and will use them again for any HVAC needs. Great job!
Linda Connor
I needed to give Charlene a HUGE shout out for the wonderful services she has provided for maintaining my AC and heating system. She is kind, professional, on time and efficient! I am looking forward to seeing you for the next maintenance visit!
Mary Ann Roberts
Temperature Pro Columbus was the company my warranty company chose for me. They were awesome. I had difficulties with the warranty company but the people at Temperature Pro helped me get the work done and did an excellent job. Sherrie and Pam were my cheerleaders thru the whole thing. Treated me like a friend! I would recommend this company to anyone!
Ciara Cason
I needed a new furnace and I had the pleasure of having Carlos install a new 1. I have 3 small children and he was very kind to them as well as fast and professional!! Thank you guys so much for the wonderful service all around! I definitely recommend!
Megan Melby
TemperaturePro figured out why our AC was working and quickly got us back to being comfortable. Very professional and courteous technicians. I won’t ever call anyone else for our family’s HVAC needs!
Rob Mccarty
Cant say enough..on time sales appointment..no pushy sales tactics..walked and talked through our AC needs.
Installation was on time and neat and tidy. The install team made sure all was functioning before they left.
Shane was very knowledgeable about all facets of heating and cooling. Awesome job.
Dawn Orahood
The installation of my new ac/furnace system was professional and thorough. Carlos did a great job and even cleaned up very well afterwards. The staff is friendly and accommodating. Overall, it was a positive experience.
Imms Digital (BeWellToday)
Charlene was prompt and friendly. She explained everything and was very thorough. Our AC is back in shape. Thank you TemperaturePro Columbus for always being there when we need you! We recommend them for all heating and air service.
Karen Zappitelli
I have known Sheri Nash, owner of Temperature Pro Columbus, for many years. Sheri is a professional and is well suited for the role. It really would not matter what type of business she was running as her standard for excellence and outstanding customer service would shine through. Keep up the good work Sheri! Make Columbus comfortable and we can all sleep easy tonight!
Joseph and Linda T.
My furnace wasn't working so I asked my relative if they knew of a good, honest HVAC company? They recommended TemperaturePro of Columbus. Boy, glad they did! My furnace wasn't worth fixing and they recommended a Goodman unit. I never heard of Goodman. It puts the old unit to shame! The tech was fantastic ... He protected the area, extremely knowledgeable and made sure the installation was done properly.
Use Temperaturepro....you won't be disappointed!
Diane Cecutti
I HAD A GREAT EXPERIENCE WITH TEMPERATUREPRO! I CALLED AFTER HOURS DURING ONE OF OUR HOT SPELLS HERE IN COLUMBUS AND SPOKE DIRECTLY WITH SHERI! SHE OFFERED ME TIPS TO TRY BEFORE CHARGING ME WITH A SERVICE CALL. I APPLIED THE TIPS BUT ULTIMATELY FELT I NEEDED A SERVICE CALL. THEY PROMPTLY SENT CAMERON OUT THE NEXT MORNING. HE ARRIVED IN THE TIME WINDOW THEY SUPPLIED AND HAD THE PART ON HAND THAT MY AC NEEDED. HE HAD THE SYSTEM UP AND RUNNING QUICKLY! I HAD A FEW MORE CONCERNS AND CAMERON CAME RIGHT OUT AGAIN THE NEXT DAY! HE ANSWERED MY QUESTIONS, DID A RECHECK AND REASSURED ME! I HIGHLY RECOMMEND TEMPERATUREPRO! IT'S FRIENDLY QUALIFIED STAFF, INCLUDING RONNI AND HER PROMPT CORRESPONDENCE, PROVIDED EXCELLENT SERVICE!!
THANK YOU TEMPERATUREPRO......DIANE CECUTTI
jeremy felix
TP was amazing, they were early and very professional! Got the issue fixed quickly so our house could begin cooling! No hassle and no games!! Recommend to anyone!
CDB 321
Same day service done right! Cameron was very knowledgeable and professional! I highly recommend this company.
Noah Neal
This is a great company. When I was a first client they were able to fit my company needs into the schedule were no other company would work with us stating they were out 2 months. Also they send an email with a picture and name of the technician that will be at the property. This was awesome!
Thank you Temperature Pro!
Patricia Silvermane McCrary
Charlene was WONDERFUL! We just moved to the area and our a.c. went out; Charlene was super promote in coming out and figuring out what was wrong. She made me feel super comfortable about her being in my home with my children and she had no problem with my youngest watching. She explained the problem in layman's terms so I easily understood and even though she couldn't fix it (needs new parts), she got the ball rolling for it to be fixed. I'd recommend her 100%!
Andrew C
Good fast service that gets to the heart of the problem quickly without any B.S., The only minor knock (not enough to damage the 5 star rating) I had against TemperaturePro Columbus was that the price was quite a bit of a markup on the fuses that were replaced on my air conditioner's disconnect box, but that most definitely was not the fault of the technician (Cameron) who acted in a very professional manner, and diagnosed and then fixed the problem quickly, and that is probably part of the cost of doing business anyways (in other words getting a tech to my house quickly and fixing the problem quickly, I'm sure it isn't cheap). I highly recommend TemperaturePro Columbus!
Greg Jasnikowski
Great service! The technician Carlos showed up on time and did the job quickly and effectively. We will definitely use this company in the future should the need for repair arise!
Judith Allen
Performed great work, professional in their work, they text before they come over . You'll know of the person whose coming to your house.
I recommend Temperature Pro Columbus they actually maintaining ( yearly maintenance) my old air conditioner system .
Melvin Johnson
I didn't know what to expect at first but experienced that Temperature Pro is a very reliable and professional company. Not over priced and competent in what they do. Ask for Sheri, she will help you with what you need. Definitely will recommend to anyone.
STEVEN SCOTT
I've been helping out my family who got hit by the three hurricanes in St.Croix... So money is very tight. I called Temperature Pro...they were quick, efficient, and really helped me out when I really needed a hand up. I especially appreciate Sheri Nash and John, who was the technician, for going above and beyond any expectations I had. They have permanently earned my business! Give them a call... you won't regret it!
Gale McNelley
I have worked with Temperature Pro for several items and will continue to use this company as my go to for this type of service. They are friendly and definitely customer service oriented. They take good care of you for a reasonable price.
Paul Erwin
TemperaturePro did great work when they worked on our furnace earlier this year. They were on time, quick to figure out the issue and gave us a good price on fixing our furnace.
Paula Andree
I've put off getting a new AC and furnace because different companies gave me such different information. I called TemperaturePro and couldn't be happier. They came exactly when they said they would, Shaun explained everything in ways I understood. The prices were very reasonable and there was no hard selling. They came today and installed everything. They were polite, cleaned up everything and explained the new equipment to me. I couldn't be happier with choosing TemperaturePro Columbus!
JANENE METZGER
If you are a skeptic of all service industries like me,then please read this to comfort yourself!
When I saw all 5 stars for TemperaturePro I was interested but wondered if friends and family had given all the reviews because I just doubted 5 stars was truly possible for this industry now a days.
I called at 9:15am and made sure the receptionist (Jackie) knew that this was not an emergency and I didn’t want to pay for an emergency same-day call. Jackie said that same day service is was what they strived for and it was not considered an emergency call. Wow!! That’s great, but the catch was coming... I was certain! Jackie (who is wonderful) told me her service guy (Robert) would be out around 1:00 pm. Unbelievable... no 4 hour window?!! Ok... still skeptical “around” can be defined a lot of ways but I was thrilled none-the-less and said that was great! I assumed at 12:55 I would get a call that my appointment would be several hours yet with no exact time due to the service man running behind. I could not have been more wrong.
At 12:45, Robert called to say he was on his way but about 25 minutes away so he would be here as soon as possible! Seemed too good to be true!! What company has this type of service now a days? I knew then and there whatever was going to be wrong was going to be a huge deal and cost me dearly, unfortunately you expect that with this industry anymore.
Robert showed up at 1:10. As we stood on the side porch next to the AC unit, and talked for a moment, Robert said he was almost sure that he knew what it was after hearing the unit and the “symptoms” I told him. (Really??! ... was this guy for real?) THEN Robert explained to me, in terms I understood, what he was suspecting and if he was correct,( but he would do a full diagnostic on it to be sure) what the price was going to run me!! LESS THAN $200 AND he had the parts on his truck!!! NO WAY!!! Yet, I was STILL SKEPTICAL!! This is one of those moments that if it seems too good to be true then it probably is... right??!! I was waiting till he pulled the panel off ran the diagnostic, and tell me that what he found out was much more worse and way more expensive to fix....WRONG AGAIN!! Robert’s suspicion was correct and it only took him 20 minutes to fix the problem, make sure it was running well, and come back in to show me all the information!! Best part.... it truly was LESS THAN $200!!
Robert also showed me how they keep pictures of our A.C. units, serial numbers, details of diagnostic history, etc. to aid in the future for parts and service/repairs. AMAZING!!
To sum this long review up- at every turn, this company exceeded my expectations! The staff that I dealt with (Jackie and Robert) were not only professional and extremely knowledgeable but very friendly and reassuring. They have proven that this industry still has companies out there that are committed to honest workmanship, with a high quality of service, at a very fair price! Thank you,thank you, thank you TemperatureProI will not look anywhere else for HVAC services again! You have won my family’s loyalty as a customer!
Dave Williams
TemperaturePro Columbus provides expert heating and cooling solutions, as well as excellent customer service. Ask for Sheri, as she is extremely knowledgeable, dependable and flat out a great person to deal with!
Alex Carames
My landlord hired this company and my technician was Carlos , extremely nice and professional. He went above and beyond while assisting us. It was a pleasure working with him.
Najmah L
The electrician was very nice and kept me informed as he was working. If anything had to be moved or he needed to go somewhere else he will ask instead of just doing. THE Owner will respond to your call the same day. Would recommend temperaturepro columbus to friends and family
Bush Crafters
Sheri and team have been awesome. Quick to respond and fast to finish. I purchased a full ac/heat unit this last winter. They work great. Thanks temperature pro
Candy Abbruzzese
The company respond quickly. Carlos explained everything he was doing. Why the furnace was not working. Polite, professional and friendly. I would highly recommend this company. Thank you so much!!
Pastor Kim Harris
Carlos was very professional, pleasant, thorough, and explained the entire process to me. He performed a great service! The entire staff was very helpful! I highly recommend this company!
Saesha Dickerson
The response time was fast and the service was amazing as everyone I was spoke with was very friendly and professional. The technician Carlos made sure to explain everything he was doing and was very polite and efficient. I would highly recommend!
Todd Black
Carlos was great! We were very pleased with his service and professionalism. Everything is working perfectly now. Would definitely recommend!
JoCarol Reiner
Technician here for 5 min-tops said warranty does not include fuse issue.
I said that was a waste of 100.00 and he said laughing your warranty won’t cover this. It is going to be more like 159.00. So, 159.00 to hit a switch!!
My son had already checked the fuse. The technician then spent 20 minutes on ipad trying to charge my card. Got upset when it was not working. Started to bang on the ipad saying he was a technician not a secretary. My daughter offered to help and he ignored her completely. This banging and swearing under his breath lasted awhile till he finally figured it out. Then I asked for reciept and he said it would be sent to me. My air is still not cooling down house; it is still is the same temp after “running” for two hours now.
UPDATE: The owner of the company called me and corrected the situation. This company wants to get it right and went above and beyond to correct the issue.
Antonio Tortora
We have known Sheri Nash and TemperaturePro for over a year now and the entire company is so personal and accommodating, it’s like we have known them for decades. We are treated with top level service, knowledge and priority.
Jeff Kates
First time using TemperaturePro. Service rep, Cameron, called when he was on the way. Cameron figured out what needed to be fix in only a few minutes.
Justin Culver
They have awesome technicians that arrive within their time allotted, are respectful and courteous, and give us the info we need to make an informed decision for the work at hand. Great group of people and I would highly recommend their services!!
Sandy Dunlap
I was worried I was going to have to spend way more than what it ended up being. The technician was amazing in explaining our units to us and what we should expect! I am SO happy I chose this company!
James Jernigan
Great company. Had a tech to my house within an hour of my call. Prompt, efficient and reasonably priced. Would definitely recommend!
Justin Fenn
Carlos was very responsive & courteous, showed up early & figured out a rather unconventional problem relating to why our condenser wouldn't operate, job well done.
R Hanna
Carlos was a pleasure to deal with. He explained everything and eas concerned about not making a mess while working. Good job well done!
Anthony Kaldellis
Five stars for Carlos: the service was fast, efficient, and friendly. He even greeted me in Greek when I told him where I was from!
Dave Marsden
Carlos did a great job. The company sent him out no questions asked. I highly recommend this company.
perse 977
Carlos was great! Maria was very patient with me. Totally great service. Will use again.
Joshua Harvey
Carlos was very professional. Used my Home Warranty for replacing my AC.
richard vogt
Sheri was knowledgeable experienced and on time
She provided a value based solution and promised to check back later this summer
Thanks TP
Jeff Halaparda
Carlos was on time, knowledgable, and spent extra time making sure that I understood the problem. Courteous and professional. Thank you, sir.
GEORGE SOLLER
technicians were very professional
Stefano Afriyie
Carlos did a great job I Highly recommend this company they are awesome
jamion paige
Our Tech Carlos was extremely professional and helpful. Great service.
Adam Brannon
Great service. Very prompt, reliable, and accommodating. Worked with me to get me the price range I wanted.
Gina Muth
I've had this company out to several properties, always top notch service and trustworthy estimates!!
Tsubura Sakamoto
It was great service!!! Everything is working perfectly. Thank you, Corlos and Charleen!
Mark Hendricks
Carlos did a great job and was professional.
Linda Childs
Inspected my furnace and cleaned it up. Did a great job and did not try to sell me anything.
Monika Torrence
Carlos is professional, courteous and explains what he’s doing clearly. Thank you!
Doug Dibert Jr
Honest and through HVAC company. Highly recommend.
Alex Coorey
Carlos and Charleen were excellent!
Cate Downing
Best service in the city! Straight forward and wonderful customer service!
Ryan Plowman
Excellant Service. I highly recommend them.
Richard Venson
They were great
Brian HENRY
Professional and prompt..
Akash Vaswani
Honest, helpful and high quality work. Couldn’t ask for more!!
Rene Oliver
Philip Bourizk