Reviews of Pearson Plumbing, Heating and Pest Control. (HVAC Contractor) in Chicago (Illinois).
Pearson Plumbing, Heating and Pest Control
Description
Information of Pearson Plumbing, Heating and Pest Control, HVAC contractor in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Pearson Plumbing, Heating and Pest Control
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Pearson Plumbing, Heating and Pest Control
Pandaface707
I had an issue with my basement drain after hours. A technician called me back shortly and we determined it was not an emergency. The office called me the next morning as the tech said they would and I had an appointment the same day. It was taken care of promptly by Doug. Wonderful and honest tech. I plan to use them in the future. Great service!
Mary Metras
Excellent professional pest service!! Brian gave us great service and with so much knowledge. Really appreciate getting to the root cause of our problem and so glad he took care of the attic and whole house.
We will continue to use Pearsons from now on.
arhonda naramore
Always provide fast and professional services. Matt has good old fashioned manners. Would highly recommend.
Brittany D
The folks at Pearson are friendly, professional, and incredibly responsive.the cost always comes in under what we assume it will be , and they get everything done quickly and efficiently. Most recently we had some required repairs to sell our house, and they fixed everything in just about 2 hours. We I'll continue to use their services in our new home!
Enkhmanlai Enkhbaatar
So i had back from sewer line and i called root rooters and service was 500 and they told the sewer line was in curve so they cam estimate on for 6k. I was in shock! And so i call this company and they did free check up on sewer line and person was Michael And you guys saved me thousands. I will come back again. Thank you so much
Sandra Wallschlaeger
John Witt sold us the new system. He was very helpful never pressured us to make a quick decision. Jeremy and Jessie can to install the new Heating and AC. They were on time very polite and explained the new thermostat. They cleaned up after themselves. They added a new heat run. It was a difficult job. And they did a great job. Glad we chose Pearson's for our new furnace and AC. Dave and Sandy Wallschlaeger
Tyron Sandin
Matt was professional and organized which made me feel reassured of success.
Frank Caniano
On time. Courteous, persona ble. Keith is a credit to Pearson Plumbing.
Teresa Tapia
Furnace blower went out on a Sunday and the on call tech helped save a $600 visit. They showed up first thing in the morning and were here with space heaters before the other two places even called me back. I now have a new furnace and the basement is cleaner than when the arrived.
Johnny 3D
They did a great job of quickly finding and fixing the problem. Definitely refer them to all family and friends.
Allen Watts
We returned home (10pm) after being away a week to a water issue in our basement. Ugh. A thinning copper T line sprung a leak and made a big mess. Shut off the water and waited till Sunday morning to make calls. First several contacts not available. Called Pearson. That was at 10am Sunday (answering service). By 10:15, a service person called me back to let me know rates for Sunday calls. At 10:30, the technician shows up (Austin). At 11:30a, Austin was completely finished with the repair and leaving my home. A very professional job. I have 'my guy' that I generally use however, he was not available. I'm thankful a friend suggested Pearson. Austin was efficient and professional. Pearson will definitely be on my call list for any plumbing or HVAC emergencies. Thank you.
Mary Braden
My hot water tank was over 10 yrs old, and leaking to flooding point in my basement. Pearson's Plumber evaluted the situation and recommended replacement. It was an emergency situation on a weekday, and I did chose take their advice. Oh my goodness their charge was the amount of my monthly Social Security income. 🤔
It took 50 minutes to remove the and install the new tank.
Lisa Alexander
This place is the best. They came out right away, were on time, professional, friendly, and fast. Mat explained everything and provided detailed notes of his visit. I will definitely be using them again.
Don Klarner
Douglas Dunkin and Matthew Haynie fixed a kitchen drain piping issue at my house. These guys did an awesome job! I am very happy with the results. I would recommend these guys!
David Siggelkov
Always quality advice and service with on time scheduling. Highly recommended!
michael hunter
Professional help and maintains my a/c and furnace annually thru regular svc visits semi annually
Steven Schuster
We had Josiah come do a mosquito treatment at our house, he did an excellent job, very nice, and friendly.
Ron McFadden
Our heat went out overnight, we woke up and discovered the problem and called Pearson. They were there within 3 hours that day (ahead of schedule quoted). We we're amazed because it was-10*F that day!! Pearson provided fast, professional service, honest and up front about costs. Our furnace was repaired and we are so thankful for Pearson!
Carmen
I reached out late Thursday evening about our plumbing issue and received a call first thing Friday morning stating that they were able to come over. The plumber that came, Craig, was very friendly and efficient. I will definitely use their services again.
Sarah Vardell
We've called Pearson for all of our plumbing/ heating/ air needs. (And we bought a house that needed pretty much everything! Faucets, water heater, water softener, furnace, April aire, work on toilets) It's a little pricier than other places but I believe we're getting quality products installed and worked on by knowledgeable workers. Never had an issue.
Shannon Nordgren
Pearson has provided services for us several times over the years and we've consistently had wonderful experiences. Today Mark installed a hot water heater and was very professional, experienced and friendly. I liked that he called before he came and communicated about what he was doing. The installation was faster than I expected, and the price was great. Thank you!
Ken Ring
Our water heater suddenly pooped out after 10 years of service. Called Pearson and spoke to Rhonda. She was a delight. Their service people Michael and Jonathan were at our house within 2 hours. They did a superb job installing a new unit at a competitive price and took away the old worn out water heater. Very neat, clean and very professional. Highly recommend this company! Will call them in the future for other needs regarding our furnace and air conditioner.
andrea bielefeldt
Our logistics coordinator came in on Saturday morning to find the line in the men's room bathroom had broke off. Called Pearson and the girl that took the call was very polite and friendly. Set us up with an appointment - explained they were busy but she would get someone out as soon as possible. John called when he was a half hour away. Fixed the problem!! Very courteous and professional! We very much appreciate the service!
Thank you - Ideal Welding Systems
Scott Johnson
I have been a regular customer for years and that's because I stay loyal to those that are loyal to me. They deliver quick and top notch service every time. I called today (coldest day of the year so far) at 8:35 am for an early cycle problem with my furnace. Ahmed pulled in my driveway at 9:26 am. He quickly and expertly diagnosed and repaired the problem. So within 2 hours of my call, my furnace is running trouble free! Highly recommend!!
Rhonda Myers
Tech esd very informative snd helpful will use them again
mickey bennett
What a wonderful experience it was working with this company. We needed a new furnace and water softener so we called Pearson. The lady that answered the phone was extremely kind and professional and answered all of our questions. The service techs that they sent out were knowledgeable, polite and very efficient in their work and cleaned the work site up better than it was before they started. They wore booties and laid down tarps to protect our floors. They worked hard and did a great job!!! We have always been pleased working with Pearson. This is truly a professionally run organization!!!
Julie Horan
I have had this company to my house for a few things. New water softener, new waters heater and also pest control. They're always done in no time and I've never had a problem with any of it since it was installed! Great company! I would highly recommend to anyone and have on nextdoor.com!!
Bruce Moe
Pearson was able to replace my leaking water heater within a few hours. Jason was polite and very careful about keeping the area clean and left it in great shape. We appreciate the speed and workmanship shown to us.
Bruce
Roberta
They did a wonderful job on installation of a new power vent water heater as well as a new water softener. Very nice people. I would give them 10 stars if I could. Special thank you to 'Jim'.
Connie Smith
Craig came and installed a hot water heater. He was very prompt. It was a pleasure to have him in our home. We had used him a few weeks earlier to fix our drippy bath tub. I will use him in the future for all our plumbing needs. Thank you Craig u r the best
Richard Gilmore
Efficient, professional service:
We required an entirely new HVAC system and we couldn't have been more pleased with the service provided by Pearson. From the moment of the first call, a very prompt response by David. A very thorough assessment of our needs with recommendations made promptly. A fair price was established for 2 complete systems. The service/installers came promptly on the appointed day and time with 5 very professional individuals....Kevin, Chuck, Mark, William and Mike. They seamlessly removed the old systems and installed the new high efficiency systems, even providing more recommendations for what would be best for our needs relative to the installation. No muss, no fuss and an amazing job completed.
Alice Daniels
I have called Pearson 2x for plumbing emergencies. Both times the person on the phone was so helpful and courteous. The plumbers call beforehand to let you know of their arrival and work quickly to get the job done. A great company to work with and I highly recommend them!
Sharon Hartung
Was very happy with service. Called Pearson on Wednesday afternoon and by Friday morning I was getting my new furnace and air conditioner installed! Everyone involved was very patient, pleasant, courteous, and professional. I have used Pearson for years and plan to continue to do so! Will recommend to my friends and neighbors.
Tiffanie Ferry
The whole phone call to explain the problem we had and schedule a same day visit took 1 min 27 seconds. No phone prompts! An actual person answered after 2 rings. Ken showed up a few hours later, on time. He was able to diagnose and replace our water softener the same day. He was courteous and cleaned up after himself. I can’t say enough about the amazing service we received.
The Power of Positivity Stephen Whittaker
Called in Monday, had a service tech out the next day. Ending up purchasing a whole new system, they were out the following day to install it. Kevin and Chuck were top notch the day of installation, and John was very helpful for the service. I would recommend Pearson to anyone
Wayne Meyers
Arrived 2hrs. before estimated time and had our leaking toilet fixed in about an hour. This was the second time we have had them do work for us this year. Great job.
Amber Hallberg
Wow! I called Pearson's about a pipe burst and within an hour they showed up. Mark was prompt and courteous during his visit and gave me tips on how to protect pipes during the frigid cold of winter. Very satisfied customer and will recommended for all services!
Robert McCarthy
We are very pleased with our new water softener installed by Mark. He was helpful and thorough. We felt confident in his diagnosis of our water pressure and temperature issue. The job was done efficiently and well done. We would certainly call on him again.
Katie Heuer
Great service! Chuck and Kevin were very friendly and made sure everything was done with quality work. They left everything very clean and explained how everything worked when they installed our new furnace, air conditioner, humidifier, and thermostat. Definitely recommend!
Jessica Jones
Mark was excellent. He has been here before and even remembered being here and removing a wine stopper from my disposal. He is very courteous and a professional! Pearson has a great employee in Mark. He took care of our problems very efficiently.
Nate Hays
I called at noon today to make an appointment. Their dispatch sent Aaron Cooper and he was at the house by 1 pm. He was extremely knowledgeable, explained all the new plumbing parts, worked extremely fast, and even came in at a price that was about half of what I expected. I will continue to use them for my plumbing maintenance and emergency needs. Great customer service at a fair price.
chris knauer
Aaron was very kind, and very knowledgeable. He did the work with professionalism! I'm in the process of selling my parents home so he needed to do a water test, seal one of the toilets and install a new sump pump. He went up and above the call of duty and if I was able, I would give him 100 stars!
Laura Cowles
The called the same day and were able to come the next day for a quote, they were then willing to work with my schedule which normally can be difficult with some company’s.
A different gentleman named Craig came to do the instal and he was very nice and helped me move things out of the way for him since I wasn’t able to do it on my own. When he noticed a problem the original quote didn’t offer he was willing to work with us and make sure it was up to code. (He didn’t just install it and charge me later, he came to me to let me know what was happening; I’ve had that happen before with other utility company’s.)
I’m very thankful they came today and were someone who was able to catch things that I couldn’t. The overall experience was extremely appreciated, fast and friendly, and I would call for them again since now that I know they have experienced people In the field to count on.
Amanda Gerard
I’ve had great service using Pearson I joined the No Problem Club after having our A/C freeze up and ruin the circuit board on our furnace. We always get quick service the schedulers are easy to work with and figure out a time to come. We have also used their plumbing and pest control service and been happy. John who has worked on our furnace and A/C also came to our house on his day off because he already new what the problem likely was and new we had little kids at home who needed heat ASAP during the winter.
Brian Willis
Excellent experience. Jim dealt with my issue quickly and professionally. His knowledge and expertise was fantastic. Went above and beyond what I expected. Would not hesitate to call Pearson again. Thanks again Jim.
Doug Williams
Ken Ruch installed my new water heater in a professional manner and was very pleased. He removed the anode from my leaking 4 year old heater and it was completely gone. Recommended having the anode replaced in 3 years. A lot cheaper than a new water heater. I would recommend Pearson Plumbing to anyone.
Cool Dude
Fast, efficient, friendly service. Pearson Plumbing sorted us out with a number of plumbing jobs, around our house which we recently moved into. The friendly plumber was at the house within the hour, explained each of the issues that had to be addressed in a very clear way that allowed us to make an informed decision about what was needed, and what could wait. We would definitely recommend Pearson Plumbing. Thanks guys.
Parth Patel
Mark did a awesome job of setting up the water line for my fridge at my new house! Very professional and fast. I would highly recommend anyone go to Pearson for their plumbing needs!
Erik Novak
Pearson was very professional and courteous during my whole experience ... My technician, Keith, did an excellent job repairing my air conditioner. He was polite, friendly, and knowledable. I will not hesitate to call Pearson for future repairs.
Brooke Dowty
Second experience with Pearson and couldn’t be happier!! Bryan was professional, super courteous and quickly identified the cause of a leak in the basement ceiling. Problem fixed, reasonably priced and great service. Highly recommend.
Mary a Tuite
Pearson Plumbing is always ready to respond. The day I called about our water heater, Mark appeared to inform us our old heater had moved on to the scrap yard..the very next day, his shiny face appeared and we had our new water heater installed within 24 hours. Thank you Mark and Pearson Plumbing.
Molly Norkett
Pearson is great. Brian has been so helpful! His turnaround time is always quick. And he always does a great job at explaining what is going on and why and how to prevent it from getting worse. Couldn't do it without him! :)
michael brady
Bryan did an excellent job replacing our old water heater,which was located in the crawl space. He made sure everything was working well before he left. Hard job but he mastered it and I would recommend him on any task you need done. GREAT WORK.
Luis Ramirez
I've dealt with Pearsons on multiple occasions - for HVAC and plumbing - and they've been wonderful each and every time. I've called them here for plumbing at my new home three times now and it's been thorough and quick, friendly and knowledgeable.
Craig was the last one to come by - second time I've seen him - and he was able to pinpoint the issue and address it within an hour. I get it was also the luck of the issue - I expected it to be worse - but even for the issue at hand, pricing was a pleasant surprise.
Highly recommend!
E Henley
We needed a bathroom fixture replaced and Pearson sent Mark to do the work. Mark was very friendly, knowledgeable and professional. The work was completed in short order and we are pleased with the work preformed. GOOD JOB!
anna thayer
Water heater went out a few days ago. Pearson came out and did a great, fast job replacing it with a new one. Cheaper than home depot and a couple other places when calling for a quote. Would recommend, guys are nice and respectable! Thanks pearson.
Kerri L Thiede
Mark was very friendly and explained what he was doing. Arrived as scheduled. I appreciate the promptness. Will definitely recommend Pearson for anyone who has a plumbing need!
Adam F.
Pearson is a local union contractor we trust. We recently had two unrelated plumbing issues at the house within a few days of each other. Both times they were able to come out within 24 hours, gave an honest assessment of the issue and performed a quality fix at reasonable cost.
Norma Klentz
Made an appointment & the guy, Ken, showed up promptly. He was very efficient. They have done other jobs for me & I am never disappointed. I will use them again(if & when necessary.) I highly recommend them.Thank you very much!!
Lorna Collier
I have had Pearson for various jobs at our house over the years involving plumbing and heating (such as Aprilaire installation and maintenance) and am always satisfied. Technicians are prompt, courteous and thorough. Prices were also good. I trusted Pearson to install our new HVAC system today.
Diesel Jenkins
I have dealt with Pearson for all my plumbing needs and am very satisfied with their service. I talked to Rhonda about scheduling a sump pump installation and she was very professional. I would highly recommend them based on past experiences with Pearson.
KM Mathis
what a great team, Mark and Robert were so friendly, professional and did a great job. They installed everything made sure it worked and trained me on the remotes. GREAT GUYS! The are a good team. Thanks again Mark Robert. I am enjoying "central air".
dat868
I had a new furnace and air conditioning unit installed and Pearson's made the process very easy and did a great job with the install and answering any questions I had. I do business with Pearson's because they are honest and don't try to rip you off like some other HVAC companies around town.
Dave T.
James Parus
Pearson did a great job repairing my shower. Mark arrived when he said he would, was very courteous and professional. Overall, very pleased with the overall service.
Pam Manning
I would like to give a big shout out & thank you to Ken and Jason for the excellent job that they did installing my vanity in my bathroom along with their knowledge in assessing that I also had a clog in my pipes. I would recommend Pearson Plumbing and Heating. And once again thank you so much Jason & Ken!
Dennis Heffner
Recently experienced a clogged sink and was unable to clear myself. Thus, I called Pearson as I have trusted them for many years. Within a few hours, their service technician was at my door. He was prompt, efficient, and friendly. Within a short time he was able to diagnose the problem and resolve it. I definitely would call them again for just about any plumbing problem.
Joann Larson
Kevin and Chuck were our installers. They were very professional, quick, efficient, friendly and clean. We had a new air conditioner and furnace installed and we are very happy with the equipment as well as the service we received.
Larry Olson
The Service and installation crews were very knowledgable and polite during the troubleshooting of my old system and during the install of a new furnace and AC system. They provided factory rebates on the system and tackled the rebate paperwork with ComEd during the install visit. They were all careful to avoid tracking dirt into the house and they cleaned up nicely when it was all done. Very professional and courteous all the way around. Install looks great and the new Rheem equipment is nice and quiet. Great job guys.
Roberta P
So, we had the pleasure of working with Pearson twice this week. The first time was to stop a plastic valve leak leading to one of our sillcocks. This was an emergency service, and Aaron Cooper did the job in a very timely manner…saving us quite a bit of money for the call. The second call was when Aaron came back out to replace the sillcock, valve, & piping linking it into our main water line. He was very knowledgeable and really explained all the pieces that were added and why they were essential for the fix. In fact, I was so impressed with the work and the amiability exuded by Aaron that I asked for a bid on some other plumbing issues. I would highly recommend this company, and will be using them again in the future.
Ann Skurkis
They are the best!! Highly recommend!! They take care of you and they are not only very professional but very nice. They not only did their job but made sure the other company came back and finished their job and that you were satisfied with them also.
Chriss Muniz
Prompt, courteous, capable service. We have used them many years for AC, furnace, water softener, plumbing, gas line repair and installation.
L C
Top notch service from these guys! I had a soiree at my house (which has 8 acres, two ponds and an hour away from Rockford) and I had had terrible service from a competitor (I didn't know Pearson's did mosquito spray) and I was completely under the gun for getting a spray before the party. I saw their ad on a billboard on Perryville and wrote down their name. It took one phone call and they were at my house in less than 48 hours. Their technician was great, did an awesome job and the mosquito population was night and day difference for my party. We've never had our land sprayed before and it made a HUGE difference so look forward to making this a regular thing. Thank you guys for being so accomodating!
B. Rose
Fantastic service! I’ve been using Pearson for years and they are always efficient, knowledgeable, friendly and affordable! Mark installed my water heater and did a great job!
Amber Fosler
Mark did a great job installing a new faucet in my bathtub! Very professional service & done in a timely fashion. Will be scheduling more plumbing projects in the near future!
Laura OConnell
Ken is our "go to" plumber at Pearson and he is excellent; he always knows just what to do and does it perfectly. He is also very nice, courteous and willing to answer any questions you may have. Thank you for a great job, well done.
Laura and Bob O'Connell
Robin Seuring
Went online this morning to schedule a service call. In spite of the fact that I had forgotten to update my phone number with them, Keith took a chance and showed up when he was unable to reach me by phone. Yeah! The furnace was not working last night and it was very cold. Thanks, Keith and Pearson for your always excellent service!
Nancy Pearse
So glad that we called Pearson Plumbing & Heating to install our new water heater. Justin came to the house, was professional and knowledgeable and had the new one in and the old one out quickly and without any mess. It's great to have hot water again and we will definitely be calling them back the next time a need arises!
Mary Grantham
11/17/18 . Today I had a furnace and an a/c installed by Kevin and Chuck. They both were very knowledgeable and pleasant. They were very patient with my many questions. I certainly would welcome their return if I have a future need.
Mike Whitener
My tech, Mark was great. Fixed my leaking faucet was fixed very easily. Faucet works great. This is the second time I have used Pearson and have had great results both time. Thanks Pearson!!
Amanda Carlson
The mechanics of your home can sometimes be a mystery, but the gentleman who came to my home answered all of my questions and explained how my appliances worked so I could do some trouble shooting myself before calling Pearson next time. I appreciate that. He fixed the problem quickly.
Adam Wolgast
I needed a leak fixed in my bathroom and Pearson replied to my email right away and they had an employee show up the next day. He (Mark) had it fixed right away for a reasonable price. I will be using Pearson for all of my future plumbing needs.
DJ Mumma
We had a great experience with Pearson Plumbing. They were able to help us by identifying a problem that cost much less than replacing our water heater. We will definitely use Pearson in the future.
Daniel Harvey
My brother is recovering from an illness, realized he had no heat this morning. Called Pearson and within an hour John came, repaired the problem, and was totally a pleasure to have here. Knowledgeable, friendly and quick. Thanks Dan
Jacob Roufa
Mark came out within two days of calling and replaced my old busted water heater with a new one. No issues and now no more leaky basement floor! Thanks Pearson!
Anna Maria O'Brien
I received service within a couple of hours. Chuck did an awesome job. Was efficient clean respectful and covered his shoes!!! Keep up the great work. Thank you so very much!
Karen Weston
Highly recommend Pearson Plumping! They're professional, quick, reasonably priced and do a great job! Aaron from Pearson was super friendly and helpful in our time of need! Thank you so much!
Kay Linquist
I just had a new faucet installed. Mark was the Plummer and did a great job. He has been here before and I was happy to see him again. I always call Pearson.
Barry Mendel
I have used Pearson for years for repairs but now I had a new furnace and air conditioning unit installed and Pearson's made the process very easy from the quote from John and then the install on time and answering any questions I had. Very satisfied,
Patricia Fox (Pat)
Pearson plumber, Mark just installed my new dishwasher. I never have to worry when Pearson’s shows up, I know the problem will be fixed in a competent manner. It’s a relief to have this company to depend on ! Life is busy enough and Pearson takes my worries away ! Thank you to everyone at Pearson’s for over ten years of excellent service !
Joseph Werhane
The technician was very professional and came out on a Sunday morning when our air conditioner quit working. He provided prompt service and I would highly recommend them to anyone. Great company!
Tom Benson
Called this morning to set up a service call on our toilet and water softener. As always the service was exceptional. Charlie was polite and knowledgeable and was done in 30 mins. Very happy with the results
Julia Bederka
Pearsons is wonderful. Twice they have come out and helped us. First with a new furnace last winter when it was 20 below. Then just recently when the sewer pipe backed up because of tree roots. The prices were very good compared to what some other company wanted to come out on a Sunday. I will only use them from now on and be more than happy to refer them to everyone I know who needs any ot there services.
Michael Foss
Mark did an awesome job! We had a damaged natural gas line and he had a new one installed in no time. Excellent workmanship!
Pam Maher
Pearson has installed my water heaters, air conditioner, furnace, digital thermostats I can manage remotely, and most recently a Mitsubishi unit that helps push A/C and heat into my porch so I can use it year-round. Their technicians are helpful, knowledgeable and the follow-up is very good. They stand behind their work. I highly recommend Pearson.
Jerry Rudolph III
Had a pipe break in a difficult spot on a Sunday. Our regular plumber did not answer phone. Called pearson and some one was out in half hour. With in 45 minutes the plumber efficiently fixed our issue. I liked how he had a tablet and took a credit card via it. The plumber had good customer service skills, had the experience to understand the structural elements of our home and efficiently complete the job. I will add that the bill was much less than expected. (On a sunday, emergency service)
Thanks pearson!
Tracy Wilson
Thank you Brian for coming and spraying for spiders and bugs. I love sitting on my patio at night and after having you here it is so much more enjoyable. I have no spider webs to walk through in the morning and no bugs around my lights. Wish I would have called at the beginning of the year.
J Cam
Mark stopped in the same day we called (today). Diagnosed our leak coming from our toilet upstairs. He was very efficient and polite. Thank you!
John Patterson
I had a carbon monoxide leak and they were there right after Nicor. I was offered space heaters until they installed the new furnace. The furnance installation was quick, ecficient, and the guys were very professional. I could not be happier. From now on make mine Pearson's!!!
Atticus Fench
We were new to Rockford and didn't know who to call for a boiler replacement and the installation of Mitsubishi ductless splits. We used Pearson for both the boiler and the Mitsubishi systems, and we regret these decisions. Pearson is either going through some major growing pains or they are just incompetent, both at an administrative level and at the service/repair/installation level. After the latest problem that included a major scheduling clusterduck on Pearson's part, we had had enough. I recommend that people take their hard earned money and time elsewhere.
UPDATE: Pearson worked very hard to resolve our issues. They have bent over backwards to make this right, and they have done a great job. At this point I would say give Pearson a chance, and if you are unhappy, let them know. I revised our initial one-star rating to a four-star rating based on Pearson's willingness to listen to their customers and make changes.
Ashley Collins
John and everyone at Pearson's have been great to work with. Always pleasant and professional. Will definitely go to them for any heating and cooling needs.
Greg Blair
Our go-to plumbers. Competitive pricing. Knowledgeable. Always friendly and willing to explain how things work. They give us peace of mind that a job is done properly, the first time.
Pam Wilocki
Mark did a great job fixing a water heater and calling for flood assistance. Came quickly. Extremely courteous. Use them any time.
Erik Drinka
Always does a really great job on everything.. few years ago or heater went out around Christmas time and the guy said that it'd be replaced the next day but we asked him if they could do it that afternoon because we had company over and they replaced it the same day
Phil Grover
Excellent company, we have used them for plumbing and heating. They do great work, fast and efficient, we would recommend them for any of your needs.
tarana62
Mark came and fixed our upstairs drain which was leaking for sometime. Mark introduced himself when arrived, very friendly and amicable person. Way to go!! Appreciate service.
Jack Appelgren
Mark did a great job, we would like him the next time we need a plumber. Pearson has very good employee's.
Lois Lundgren
What a fast and efficient response to the bees nest that was disrupted by the Service man working around the rear siding of the house. A special chemical was applied and in a day no more swarming. Mike was informative & helpful with the compost in the same area.
Mike Cieslak
Very fast service, much quicker than I expected. My kitchen faucet was almost unworkable due to lime buildup but Mark got everything in like-new shape. Thanks.
elizabeth Ettleson
Want to shout out to Keith! Awesome tech! My furnace went out and I checked the typical things that may cause it and there was an error code said that the flame sensor was dirty. Ok, I think I can do this, well I didn’t get it working because I cleaned the igniter instead. So, I did the next best thing and called Pearsons I have been using them for years. Well, Keith called me to see what was going on and after I told him the situation he walked me through how to clean the correct part. Being female, he talked to me with respect and we got the furnace back to working order. Thank you again!! #❤️Pearsons!
Debra Vandriest
Thanks for sending Kevin, Mike and Justin to install my new furnace. They were on time, friendly and explained the whole process. I wish all service techs were this great!
Lenwood Stubbs
Pearson (Kevin, Chuck, and Mike) installed a central air conditioner in my home. They arrived on time and did a professional job. They were courteous and cleaned up afterwards.
Ken Norup
10/3/2018
Josiah worked with me over several days for my bi-annual pest control services watching the weather and working with my schedule. We have used Pearsons Pest Control Service for several years. Isaiah thank you for doing a great job and being so polite.
Dana J Norup
Ephesians3:20Lady KKMCatMom
Jason came today and fixed our drain issue. He also gave us much needed advice. We are very pleased with the work he did.
Patty Saporito
Mark was absolutely wonderful. I don't know how l got so lucky. He did a wonderful job
Want him back for all problems
He's terrific!!!!
john k.
Aaron did a great job, Fast, Friendly and Convenient. Was really impressed with his customer service and skill. Would highly recommend.
Steve Carlson
The whole experience was very rewarding. Good customer service.
Peggy Porth
Mark was very professional and did a great, quick job. I have always had wonderful work from Pearson's.
Sandra Coonrod
Just had my hot water heater replaced. Charlie was very knowledgeable and efficient. Great job! I would highly recommend Pearson.
Jackie
Had a burst pipe that needed fixed quickly, I had my service call within a few hours of my call. Very happy with my service and the time he spent making sure I have what I need.
Douglas Nelson
Mark did a fantastic job. Very friencly and a marvellous professional. If you have plumbing issues call Pearson
Doug Nelson
jessica jensen
Thank you Pearson's for making it right. I'm glad to know people still care enough to rectify this situation. We appreciate the quality of work and will definitely use your company in the future. Thanks again!
Emily Mitchell
We had our water heater replaced a few years ago by Pearson and just replaced the water softener this week. They were great both times.
Zach Rieskamp
Fast friendly and knowledgeable. Pearson's has never let me down. My tech John W. did a fantastic job as always. Thank you again!
Paul Chase
Mark did a great job and saved me a lot of money by correctly diagnosing one of the plumbing problems I called him out to fix. Thanks for the great service!
Lashawn Washington
Charlie came to help...he was very knowledgeable he replaced my toilet and fixed my shower...he gave helpful tips and suggestions. Very friendly and pleasant ...and of course on time....
Dale Pohl
Mark came out very fast and had my problem resolved in less than hour. He is so efficient and knowledgeable in his job.
Mary Myers
Excellent service. Mark knew what he was doing. Very reassuring. I had made an appointment and he came at the start of the time period. Wonderful!
B Sweet
Pearson plumbing did a wonderful job fixing our water heater during a water heater emergency. Thank you so much for a great job!
Jeff Peters
Mark from Pearson plumbing did a gray job. Quick, efficient and courteous. And our dogs thought he did a good job too.
marge monahan
I have had good service from Pearson. They are on time. Josiah, the tech, was very polite and did a thorough job in my pest control situation. Thank you.
Dara Mogenis
Don was on time and very professional. He was very helpful and gave me a lot of good information.
Grace Dark
They are very kind and understanding. They have great employees that are very great to talk to about the job that needs to be done with my plumbing and heating.
Alice Berman
Mark did a great job! He was prompt, quick, and very professional! Thanks, Pearson Plumbing and Heating!
Gretchen Cedarleaf
I love these guys. They are super efficient, good at their jobs and super friendly. Highly recommend. Ask for Mark to do your plumbing.
David Hale
Great job Pearson! Don, Mike and the whole team from their secretaries to repairmen. Great team. Great job. Thanks!
Wenyver Rodriguez
Great company everything was done super fast. Mark was very nice and very efficient doing his job. I will recommend this company 100%.
Richard Wheeler
Always fast response times. We have used Pearson a number of times for different needs and their work is excellent! I highly recommend.
Bryton Melenas
I had an amazing experience with my heating tech Mark. He was extremely knowledgeable and did a great job. He was amazing to work with!
Georgia Bradley
Pearson has helped me with many projects over the years, and they always do a great job! I highly recommend them!
Shannen Eden
Service was excellent and we were able to get our furnace replaced very quickly. Definitely recommend!
Kim Wojciechowski
They were absolutely wonderful by coming the same day I called as well as ordering a part and coming back the next day promptly. Then they were extremely helpful & informative.
Sandra Brown
Mark, Came out to replace our ejector pump.Very professional, quick service, attention to detail and completed the work in a timely fashion. Preferred Vendor....
Chris Leek
I've always had good experiences with Pearson and heartily recommend them for any HVAC or plumbing projects.
Pam Mills
Everyone I spoke to was helpful, the jobs got done for less than I expected! Will definitely use again
Melissa Morrison
They have the best employees! As a first time home buyer I am running into all types of things and these guys are great and EXTREMELY FAIR ON PRICING!
Barbara Oldham
Mark fixed a pipe today in thirty minutes! So glad to have my washer and bathroom back! Thanks so much!
Allan Adkins
Fixed leaking pipe fast and with good quality product
James Tatlock
We've used your company for the last few years, I'm very pleased with the professionalism of Josiah. Will continue to use your service. Thank you
jim simonson
Pearson has been our go to for plumbing, AC and furnace work!
Gary Merkel
John was outstanding. He was very pleasant and thorough. Great disposition even at the end of the day. He explained everything.
Kathy Rinaldi
I would absolutely recommend them. The guy who came out to look at our furnace went above and beyond in my opinion. I will be using them for all our needs from now on.
Lauren Jaffke
Always great! We've used Pearson's for years and highly recommend them.
Steve Hale
Fantastic service. Fast and very knowledgeable service technician. Fixed within an hour and half of calling.
John Borling
Tremendous response--same day--Mark was very friendly and professional. High confidence and hot water again. Good deal.
Kim Bertram
Mark was very efficient and friendly. I have used Pearson Plumbing before and was very satisfied.
Kathryn Foster
Technician Mark was thorough and efficient. I always trust Pearson for plumbing and drain work!
Jeffb B
Excellent workers did an awesome job on our new HVAC system last September we highly recommend them !!!
Sharon Sorensen
We have just had a wonderful experience with Mark. He was very helpful, and went out of his way to get our problems resolved.
Jewel Thompson
Great service at a fair rate thanks a lot for being there for us
Joyce Gibbons
I would highly recommend pearson for many different services. Always very efficient, friendly and kind. Quick service. Third visit for different reasons in the last month.
Cj Walker
Had a MAJOR LEAK under our kitchen sink that needed immediate attention - Pearson called me back in minutes and set up a repairman to come in a few hours - very highly recommended !!!
Alicia Hagie
Mark did a great job! Water heater went out and was fixed within 6 hours!
Jim Millikin
John was very good about explaining what was and had happened to the AC system.. we will try to ask for him or Michael in the future.
Ryan Smith
We had Pearson Plumbing come to our house to spray for insects. Josiah did an excellent job!!!
Cheryll Cook
Did an excellent job! Very polite and professional. I would recommiqend Pearsons for your pest control needs.
Julie West
Mark was very prompt, courteous and helpful! Highly recommend Pearson and Mark...thanks for the great service!
Rosemarie Thomas
Excellent service. Came when they said. Really helped me out with my emergency. I will definitely use them again.
Matthew Holderly
Excellent service! Mark was very friendly and knowledgeable - saved us a lot of money!
Jason
Mark did an excellent job. Always had good service from Pearson
Richard Stillman
I had a difficult gas pipe routing. Mark handled it in a timely manner and did a very professional job.
Steve Blaylock
Excellent service from Pearson & their rep Mark. Will definitely call them again when needed.
P Bates
Have used them in the past, continue to be a repeat customer. Good service, friendly, got it done!
Dewayne Morton
Came out quickly in the evening. Very professional. Did a great job. Will use him again.
Heather Harradine-Vanerio
Our tech, Mark was great! We’ll definitely recommend to our friends.
Deb Hightower
Wonderful, professional job with furnace and AC installation! Thank you Pearson Plumbing and Heating.
Kelsey Alderks
Mark was amazing! I would call them every time. Timely and Efficient with great wonderful customer service!!
Joan Lender
The service that they provide is excellent!!! Mark does fast and quality work !!! I have recommended they several times!
David Kuchinski
Mark was on time and very efficient. I was happy with the work. Great job.
Karen Marks
Im very pleased with the service i received today. Mark was extremely nice and repaired the problem.
Zindy U
They always give me a call when their coming. Friendly staff and the job is always fixed. Only people I call when I need stuff done!
Savannah Laster
The best on town awesome prices and very very honestly people
Jacque Ehlers
Mark and Justin were both friendly and efficient--a pleasure to work with.
Robert Jenkins
Mark was very professional, and great lpoking job, in a timely fashion, would recommend to family and friends.
John Enright
Arrived on time, did a nice job. When in doubt, call Pearson, don't try to fix it yourself.
Makenzie Soat
I was very pleased with my experience with this company. The heating guy Mark was amazing!
Greg Fitzgerald
Mark sokved probkpr quickly by restarting control valve and cleaning sensor. Great job!
Myheel21
I loved the professionalism, speed of work, politeness of Craig and the honesty received! Would highly recommend 👍🏻👍🏻 …
Tyler Seever
Called for pest, hvac and plumbing and it was coordinated to be done all on the same day. Great work .
Jeison Blade
Had a gas leak, Justin came out and got eveything fixed quickly and did an awesome job.
Ken Conkey
Outstanding , professional & quick service & Mark took care of another plumbing issue on the spot.
Mike Fisher
Mark was here right on time, very friendly and fast. Job was done perfectly!
Vern Trulley
New furnace and a.c. put in today. Great service and the techs were awesome!! Highly recommend!!
Brianna Pigatti
Pearson (Mark) did a great job installing my new water heater.
Peggy Schelling
Josiah does our pest control here at the Leaf River Telephone Company he does a great job and is always friendly
Janis Long
Mark did an excellent job. He was very helpful and proficient.
Chris Wells
Fast and great service by Mark. Water heater replaced within the hour.
Bill Reecher
Everything was handled quickly and professionally. Mark did a super job!
Margaret Raether
Mark came and fixed the humidifier on our furnace. Did a great job!
robert godare
Great service and personnel. Always on time
william carlson
Love John he is so kind and explains everything, answers our questions. Does a great job.
Linda Kelly
Mark was the service gentleman. Very efficient nice representative of Pearson Plumbing.
Cathy Rich
Mark is great! Professional, courteous and friendly! Very efficient also!
Shun P
He came out on time. Very nice and professional. Quick and easy.
Darren Steen
Mark was very professional and easy to talk to. He also knows what he is doing.
geronimo cooper
Great job installation of water heater. Didn't know how bad it was until I got a new one.
Juan Careaga
They maybe professionals and do a good job, but the estimates take to long .
Chris Casazza
Very great experience with this plumbing company, would recommend to anyone needing home repairs
Wayne Wells
great service on time . very neat and good personality. job done to my satisfaction
Chuck Mcdonald
Great service by Mark for adding gas line for new stove. Would recommend.
Paula Taylor
Very quick service and got my water heater up and running. Very happy!!
Victoria Saporito
Justin gave a absolutely wonderful job and knowledge of things I was not aware of.
Ernie Pedroza
Mark at Pearson's was very professional .did a great job
Steven Drake
They were fast, and very professional. I would highly recommend them.
bernard enriquez
5 star service... called them and less than an hour got our furnace fixed....will definitely be calling them again!!!!Thank you so much...
randall brewer
Great service. On time. Very friendly. I will use them again.
Robert Buerger
Kevin was vary knowledgeable did great job. Thank you
Susie Mollee
Came quickly when drain was clogged. Efficient, clean, friendly and reasonably priced
Carla Harms
Mark did a great job replacing faucet and garb. disposal.
Linda Piccirilli
Excellent service and friendly technician provided service above and beyond expectations. Thanks so much.
Russ Harris
Your service is always the best and your servicemen are very knowledgable! I would HIGHLY recommend them!
Jim Dawson
Mark reconnected our plumbing for our sink and did a great job
Maryam Palmer
Mark quickly found the basement water problem that we were confused about for quite a bit. Amazing service,.
Sophia Meyer
Kevin our service guy was very professional and also very informative thankyou
Sydnie Dowling
They were very helpful and tended to my every need and question! I would recommend them to anyone!
Mary Rosales
Good company. Reliable and friendly service. Quick response time.
SEASON PAVELL
Mark was amazing! He crawled in and out of a crawl space and never complained!
Kendall Bottcher
Mark is great. He did a excellent job.
Steve Stupec
Mark did a great job fixing my tub faucet
Robert Gates
prices are reasonable, quality of service is excellent and the workers are very friendly.
Nikki Drake
Very honest! Prompt response time!
Ted Skrzypczak
Mark was great and knowledgeable. Very good service.
Bill Ward
Excellent response time and service tech was very professional.
Jayson
Fast friendly service. John was great. Can’t complain
Kenneth Aldrich
Mark the technician was very professional and efficient and friendly would hire a again
Matt Hammes
Mark was here promptly and was able to fix my problem quickly!
Douglas Ellett
Mark came by and replaced a tub drain. Great job
Karen Portis
Mark was excellent & efficient in explaining what he was doing.
Becky Chewning
Very satisfied. Mike did a great job!
George Arand
Pearson arrived in a timely manner and her was great.
George Mays
Mark was pleasant and knowledgeable and fast. Highly satisfied
Jane Hartmann
Excellent response time and service this morning! Fast, friendly🤗 …
Rick Jones
I've called them for dozens of jobs. Always on time and always done right.
Suzanne Sullivan
Mark was prompt, professional and I recommend Pearson Plumbing!
Steve Harrison
Excellent service very friendly plumber and knowledgeable
Kelli G
I've used them for heating, air, plumbing and pest control. Never disappointed!
Devin Murray
Affordable, fast and knowledgeable staff. Would recommend.
Sandi Johns
Mark, was wonderful. Explained everything needed and fixed it quickly.
Lori Anderson
Mark with Pearson did a great job today.
John Greenland
Kevin was professional, courteous and on time. Thanks!
matthew bozym
Excellent job. I highly recommend pearson's
Fran Smead
They have always taken care of any problems we have had when I have called them.
Julie Meyer
Mark from Pearson was awesome and fast...love Pearson!
Cleolia Penix
Pearson did a great job.Cleolia Penk
Phoenix Balanquet
Mark was wonderful and did a great job.
Deanna Neuberg
Mark Mathison did an excellent job! Thank you!!
dan haeffele
Fantastic service and knowledge worker. Thank you very much
Jenn
They did great work at a great price.
Elliot Ranck
Great service, good price.
Z J
Mark did a great job fixing our gas leak!
Joseph Carder
Fantastic service! Very fast and responsive.
Wolfpk1
Great job by mark installing a new water heater.
Donnie Bergquist
The best place for your Plumbing & Heating and Pest Control ... Hands down!!😊😊 …
Renay Irvin
Kevin and Chuck were friendly, fast and efficient!!
Kevin McClure
Good customer service the techs are very professional👍 …
Steven Charles
Excellent response time. Quick and very professional
Florence Wenckus
Mark was wonderful thanks for sending him
Marianne Herriott
Mark was very efficient and complete, and fun too
David Ellis
The work today was fast and very professional.
Michelle Swanson
Mark was great! Thank you Pearson!
Mary MacKenzie
Mark was great, knowledgeable, friendly and fast.
Louis Gugliuzza
They have great service and very friendly!
Raymund Duricic
Fast complete service also answered my questions.
Erik Uribe
Mark was great! fast work
Jim Wirth
He performed a great job very informative
Beth Stuckey
Mark was right on time and very courteous.
Matt Justice
Extremely professional and reasonably priced
Joseph Pate
Excellent service at a fair price.
Caroline Bongiorno (Caroline)
Great. On time. Friendly. Will call again
Joyce La Mont
Excellent service .Mark is the man!!
Nathan Hunt
Great ppl. And good work conditions.😎 …
John Buzzard
Prompt, knowledgeable service and reasonable price.
Nancy Ferguson
Great plumber work done in timely fashion
Ethel Jones Woodfork
Fast & courtesy & very nice staff
Michael Potter
Mark was pleasant and through..courteous and pleasant
Judith Fager
always on time, does a great job!!
Chad Stevens
Prompt and courteous service. Would use again.
JANA RENAE Berghoefer
Same day service. Excellent service.
Johnny Vazquez
Very fast work and professional.
Gina Smith
Thank you Pearson for fixing our disaster!
Rodger Hergert
Great service quickly completed!
Matt Yarc
Great Service and response time
Sean Murphy
Came quickly and fixed out gas leak.
Joseph Szkodzinski
Mark was professional and courteous.
Danny Olek
Good service
Bob Gilgan
Great guys, knowledgeable, very awesome!
Jennifer Manon
Clean, staff was helpful with my questions
Nikki Madura
A little more expensive than some...But worth it
David Andrews
Did my mom a great job
Kim Peterson
John was very friendly and informative
Judy Prindiville
Great company great service.
Carol Garbisch
Great service, friendly agent
Jey Flick
Fast and effective. Good value.
Kathy Ward
All the Pearson guys are terrific!
Gene Toepfer
Quick response & fair prices
Brad Smith
mark did a great job
Blake Cushnie
On time and great work!!
Tom Gent
I like Pearson's work
Rita Leonard
Excellent service, highly recommend
Raven Cooter
Great,fast, very friendly.
dena winterton
Great work. Thanks
Joseph Yates
Mark was knowledgable and polite
alma hernandez
Good work
Ruth Filz
Great job great service
Kate Zagorski
On time and great service
Katie Lorentson
Prompt & efficient & friendly!
Carol Oliveira
Great Heating and Air service
steve schach
Can always count on Pearson!
Leo Heidemann
Always good work
Darcy Abernathy
Quick and professional application!
mapking10
Was great
Luanne Hanna
Quickly responded to my needs.
Ronald Stewart
I Love Pearson Plumbing
Harold Zenisek
Prompt service and professional services
Russell Gangi
service was very good
Kathleen Stigman
Fast and good service
Kay Hyson
Mark is great!
Wanda Reynolds
great bug control!
eli argo
quickly identified the problem and found an answer
Bryan Kalen jr
Excellent
Sonjia Healy
Mark is excellent.
Carol Underhill
Service was excellent!
Fayrouz Fakhoury
Great service!
Rakesh Vasudevan
Great service!
Christine Klug
Pearson is great!
Amy Larsen
Awsome services !
Lizzie Summ
Reliable and friendly
Niall Aldrich
Mark was fabulous !!!!
Kolton Smith
Easy and Fast !
Jacob Brown
Service and professionalism..
Shawn Kuranda
Great experience
TaterS
Very Nice and Helpful, Would recommend.
Tessa Kodie