Reviews of Andrew Stevens Heating and Air Conditioning. (HVAC Contractor) in Burlington (Vermont).
Andrew Stevens Heating and Air Conditioning
38 Pinehurst Dr, Jericho, VT 05465, United States
Description
Information of Andrew Stevens Heating and Air Conditioning, HVAC contractor in Burlington (Vermont)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Andrew Stevens Heating and Air Conditioning
Sunday
Closed
Monday
8 am–4 pm
Tuesday
8 am–4 pm
Wednesday
8 am–4 pm
Thursday
8 am–4 pm
Friday
Closed
Saturday
Closed
Reviews of Andrew Stevens Heating and Air Conditioning
Dan Arthur Belarmino
I highly recommend Andrew and his team. He installed a multi-zone heat pump + heat pump hot water. Andrew's communication and customer service is top notch - perhaps the common frustrations when dealing with projects and contractors. He was very prompt and on schedule, explained and responded quickly to my questions, and their quote is very competitive compared to other quotes I received. His team was very respectful and cleaned up after themselves, and they took the time to explain and went through the work and the equipment installed. I would certainly call Andrew and his team again for future heat pump or heating jobs!
Gordon Hamm
We had a condensation issue with our boiler. I called Andrew Stevens' business to see if they could tell me what was going on.
Their contact system worked quickly and efficiently for us. Their communication was excellent using texts and e-mails. They promptly scheduled a diagnosis/estimate visit and worked with us to set up a date to tend to the issues they found. We had a scheduling conflict with the first proposed date. They quickly found an alternative time.
Once again, the text and e-mail communications were helpful to know when to expect their arrival for the service visit. They took care of business, and their final cost was right in line with their estimate. All that seemed very reasonable.
The people at Andrew Stevens were very courteous and professional. We highly recommend this business!
Timothy Sullivan
We'd been having trouble with our furnace and it had been shut down by one service provider due to excessive carbon monoxide in the exhaust. We had called a second service technician, but had no luck there either and found ourselves without central heat over the holidays. Our primary service company told us they could not get to us in less than another week, and that we should call around if we wanted faster service. Andrew was able to schedule a visit the day we called, and had evaluated and fixed the problem in under 10 minutes! Had we called him first, we would have had heat through the holidays! Awesome competence and expertise!
Fast forward two months to March. We decided to have Andrew Stevens install a completely new system for us. It was to be wall mounted. For background, the original furnace described above was a System 2000, originally oil, that had been converted to gas. The original gas burner installation had been faulty and damaged part of the boiler. It took 4 technicians two days to fix it properly. The new system was pre-assembled on 1/2 inch plywood sections. On the day of installation, the guys arrived a little after 9:00 AM and left between 5:00 and 6:00 PM, with the old system gone and the new system up and running. One day!! And it looks great! Simply outstanding.
ADDITIONAL NOTE: In the initial quote for the installation, Andrew mentioned that there was a rebate available of ~8.7% of the purchase price because the furnace was over 95% efficient. Now, we all know about rebates, right? Rebates are an inducement to buy that is not fulfilled nearly 40% of the time. Companies count on that. The usual practice is to provide the customer with overly complex paperwork or an online application that is often void because it wasn't filled out right. Not so with Andrew Stevens Heating. I had totally forgotten about the rebate. A couple of weeks after the installation was complete, I got the rebate check in the mail. Andrew Stevens Heating had filled out the application for us and submitted it, ensuring that we would get it! This is a degree of integrity and service I have rarely ever encountered. Thanks, Guys!!
Michele Mercier
Absolutely stellar customer service! Andrew and his office are wonderful communicators which is everything these days when there are so many supply chain issues. After being unable to obtain the unit we originally chose, Andrew figured out how to make it right and ate the added cost. His install team were just great, cleaned up after themselves and got it done quickly. Andrew's office recommended a few electricians, and once I chose one (also great to work with!) their office communicated with him and the whole process went smoothly! I've already recommended them to 2 friends!
Norm Poutre
In a nutshell I could not say enough good things about this company. From the initial visit, project proposal to completing the project it was a seamless, enjoyable process. All communications with this company have been timely and clear.
The owner came for the initial visit to inspect my old boiler. Andrew obviously knows his stuff, is professional and most importantly patiently explains complex technical stuff in a clear manner in a way that a non-professional can understand.
The 2 young men that installed my system also obviously knew their stuff and efficiently worked as a team to get the job done. Both of them also communicated very well and patiently answered any questions I had.
Andrew also inspected the project when it was close to completion. Although I felt quite comfortable with the people doing the installation it was nice to see that the owner was involved during the installation.
Jonathan Stearns
The guys from Andrew Stevens did an outstanding job on our heat pump/split pack installation. The consultation was straightforward, scheduling was easy, and the proposal/statement of work was professional, easy to understand, and a good value. They did the installation in a steady downpour, and took the time to explain what they were doing anyway. My family and I are very happy with the service provided by Andrew Stevens. We really couldn't have asked for anything more from these folks.
Immanuel Hartman
Andrew Stevens and Heating Co. installed our natural gas boiler. They are very professional and highly knowledgeable from the time we requested the quote, they presented with the best proposal with four different options, answered all our questions. Their scheduling and installation were top notch. Justin, Adam, and Andrew have done a fantastic job. We are incredibly pleased with them.
They are the best in the business, we highly recommend them!
Elizabeth Sirrico
Our hot water tank malfunctioned while my husband was out of town, I called Andrew and he was incredibly responsive, walking me through short term fixes until his team could come to replace the hot water tank. He was patient and understanding and when his team came, they were incredible as well. In a time when they were extremely busy, they found the time to make my family and I feel like a priority! Andrew and his team are knowledgeable about systems and the product and made sure I understood the system as well. So appreciative and thankful for their support during this stressful time!
Amy Klinger
From initial consultation to post-installation of our heat pump, our experience with Andrew, Deanna, and the installation crew was terrific. What I appreciated most was Andrew's first visit was focused on what we were trying to achieve and what would be options both short- and long-term for achieving them. Estimates, scheduling, and the resolution of an issue were all handled efficiently and professionally in a friendly manner. Highly recommended!
Doug White
Andrew Stevens and his team delivered top notch service and we couldn't be more pleased! They replaced our burner and water heater and installed a recirculating line, and had us up and running all in the same day. They were prompt, courteous, and considerate of our home, and cleaned up thoroughly before they left. We would highly recommend them to anyone who is looking for the best around!
Paul
Andrew Stevens did a great job installing a natural gas heater in my garage. I later had an issue with my boiler and Andrew was amazing in being able to make repairs quickly. Their work and communication is good. Charges are very reasonable.
Corey Austin
Amazing customer service and care. I highly recommend Andrew Stevens and his team! Thanks to the knowledge and great customer service of the team, we have a an upgrade, more efficient HVAC system installed with minimal hassle and clear communication around expectations. Care is at the forefront of their services, and it shows through their work.
Thank you Andrew and team, you all have been great to work with!
Andrew Bretti
Andrew and his team were easy to work with and quick to respond to potential concerns regarding my propane boiler system. Service was completed in more than a timely manner and Andrew provided great detail of his observations and recommendations for further maintenance and care. 100% recommend!
Laurel Shelmandine
Andrew and his team installed a heat pump for us. We are thrilled with the AC upstairs. No more window AC units to deal with! His explanations throughout the process made it all straightforward. We also look forward to being cozy and warm this winter. Andrew also maintains our downstairs propane hot water baseboard furnace and the gas line for our commercial stove.
Matt McCabe
Just had them replace our old oil system with a new Propane boiler. They were excellent in every way: Responsive, timely, professional, friendly, I could go on. They did the job exactly as I asked, and they didn't leave until it was done right. They followed up several times and addressed every question or concern I had. And the boiler/manifold looks like a work of art to boot. I cannot recommend them highly enough.
Holly Hunt
I would recommend this business to anyone. They disconnected and reconnected my heater before and after I had flooring installed. They were on-time, professional, competitively priced, and did a great job during both visits. I thought my heater was not working after they left so I texted them to let them know. The technician called me back within minutes and talked me though the issue quickly and easily. (the issue was 100% user error) . Within 30 minutes the owner called me to make sure the problem was resolved. They make sure the work is done correctly and to your satisfaction.
Helen Anne Cafferty
Andrew and his team are second to none! Justin worked on my furnace this week and he has the same professionalism as Andrew, always providing the best service around! I highly recommend this team for all your heating needs!
John Handrik
Justin was very nice and took the time to explain things and test out the installed equipment to make sure things were running well. He was also very nice about my dogs being overexcited idiots on his arrival. Would recommend this business to anyone who is looking for top notch service.
Jill Decarreau
Quick to get back to us. We love both water heater and ac unit. Answered all our questions so we could make the best decision. Stands by his products. Very professional and neat.
Robert Cordner
Justin, did a good job. He was very professional and was excellent at communicating what he was doing and what might have caused the issue.
We will definitely continue to use and recommend them!
Nicole Bourassa
Professional and responsive! Great communication from start to finish. Addressed and fixed an error on my Rennai propane heater, and cleaned it for the season, at a very reasonable rate. Will be using Andrew Stevens for all future HVAC needs.
chris charuk
I would recommend Andrew Stevens Heating Service without hesitation! From inquiry to final installation Andrew’s team was responsive, punctual, and professional. This is a team that values your business, and it shows at every step. Andrew called me the day after final install, texted photos, and explained every detail of what was done to make the job top notch. I rest easy knowing my boiler system was upgraded and serviced by a truly professional team.
Linda Van Ornum
I used Andrew Stevens for a heating problem years ago. He is the only one I will use now. The best crew.
The best service. They know exactly what they're doing and can explain it if you have any questions. They cleaned up their area so that it was cleaner than before they came! There are the ONLY people I will recommend in the future.
Dan Bowles
The level of expertise and craftsmanship from Andrew Stevens and his crew was amazing. We are beyond happy with our new Furnace/On-Demand hot water combo unit. Gone are the banging pipes and the whining furnace and the "will it leak today" hot water heater. I highly, highly recommend Andrew Stevens Heating and Air Conditioning for your next service call or installation job!
E C
I'm very impressed with Andrew Stevens and his crew. Andrew is incredibly knowledgeable, cares deeply about the quality of his work and gives wonderful customer service. I hope to be a customer for a long time!
Update 2022: Andrew and his team continue to provide topnotch expertise and customer experience. Will continue to recommend their services at every opportunity!
Kathy Pennucci
I just had a new heating system installed by this company and I highly recommend them. Andrew spent a lot of time educating me on the pros and cons of heat pumps with respect to my particular situation. I went with with them because other contractors just said "You want a heat pump, we'll install a heat pump".
The actual installation went smooth as could be. They showed up on time, cleaned up after themselves and by early afternoon, I had a new heating system. Everything looked plumb and level with perfect 90 degree angles. I'm not sure if that really is an indication of quality work but it always impresses me.
Thank you Andrew and associates.
Daniel Delucia
We had a great experience with Andrew Stevens Heating and Air Conditioning! Andrew and his crew were efficient, knowledgable, friendly and exceeded my expectations on our recent install. The finished product is very impressive and sight to behold. If you're looking for someone to deal with all your heating and air conditioning needs, I would look no further!
Christina Moulton
Andrew and his team are amazing! They are extremely professional, always on time, and we truly appreciate his honesty when it comes to servicing our units. His pricing is very reasonable and they are very efficient with their work! Within less then 48 hours he went to our no heat call, found a replacement system and installed the new system! We have used him countless times for our rental properties and will continue to do so in the future! Thank you Andrew!
David Maher
Had the Andrew Stevens crew repair a furnace installation from another vendor and run some gas lines for a future gas range and dryer. They were responsive, came in under budget, cleaned up meticulously and were friendly and professional. Would recommend them and use them again!!
Wayne Brownell
Andrew as always responds to his customers needs and concerns. He takes the time to explain what is going on. I will always highly recommend Andrew and his team for any of your HVAC needs. Thank you Andrew, Justin, Adam, Deanna and all team members. Stay safe.
Steve Zebertavage
Andrew&Co are awesome and I have absolutely no reservation in recommending their services! From start to finish they never missed a beat installing a heat pump to provide air conditioning for our home! In current times where service is marginal at best…Andrew sets a new standard!
Brian Chatwin
We had our ancient furnace and water heater replaced by Andrew Stevens and we were very impressed with the service. They had by far the best and most comprehensive quotes with multiple options to choose from.
Everyone that we interacted with was friendly and professional. They were prompt and got the job done quickly and neatly. Andrew and his crew are very knowledgeable and took the time to go over all of the work that was done to help familiarize us with the new systems. We highly recommend them!
James Pape
Andrew answered our call promptly and made a Saturday (next day) emergency visit to repair our leaking boiler intake an outtake unions.
We have been looking to get our system updated and asked for quotes for a new combi-boiler. Andrew was prompt and very well informed, presenting several reasonable options in his estimates. He was booking into late July, but had a cancellation and will be replacing our boiler/DHW at the end of the month (April 2021) - nice pandemic turnaround. Well done!
The installation of our combi-boiler was flawless and professional. Andrew took care of all the paperwork for the rebate (already rec'd from VGS) and has a service plan in place.
Well done Andrew and Nephews!
Highly recommended!
Jim Pape
Updated October 30, 2022
1st year service was a similar experience to our installation. Prompt, polite, professional and efficient. Great job Andrew. Thank you for the followup (free service for 1st year inspection).
Updated December 2022
Andrew & Nephews updated our system with in-floor radiant heat added to our porch. Well done, as usual@
Jim Pape
Dominic Barone
Everyone that I have worked with is extremely professional and took the time to explain to me what the work was that was being done. I really appreciated the knowledge and professionalism of Andrew and Justin!
Roberta Parisi
Andrew Stevens is a profession, educated technician. I would recommend him without question for any heating repair. My boiler was choosing when and when not to work and Andrew uncovered the issues and solved the problem within a short period of time. My first phone call to him was in the middle of the evening of Christmas week when my Airbnb guests phoned with no heat. Andrew was willing to come after hours to solve the problem...luckily we had a back up source, but he made the offer...amazing! Andrew fit me into his schedule the very next week and thanks to his experienced problem solving, my boiler fixed. Andrew is a kind, compassionate person who cares about others and also knows what he is doing!
Roberta Couture
Super nice people, left the workspace cleaner than they found it and this system is a work of art. Would highly recommend the Stevens team.
Phil Diesing
Andrew Stevens Heating and Air Conditioning replaced our old boiler with a new combination boiler/hot water heater unit. He thoroughly answered my many technical questions about the various options and installation configurations. He was very responsive to my concerns and suggestions.
It was difficult to run the intake and exhaust how i wanted it, but he made it work and did his best to minimize the cost. He and his team did the installation in early December of 2021, which was concerning to me since it was getting quite cold, but they were able to get heat up and running by the end of the first day and finished up the 2nd day. There was a problem with the hot water in early March, 2022 and Andrew and his team fixed it by the end of the day that I called, even though it was a very unusual problem, I think caused by a minor assembly mistake at the factory. Other than that issue we have been pleased with the unit he recommended. In summary, we are very pleased with the selection and installation process and the warranty support.
Molly Abbey
Andrew was immediately responsive to our heating emergency this morning. He came to our house twice today, cleaning and repairing our boiler and giving us excellent information and support services for our specific situation. He will be following up with us to do additional repairs tomorrow, and we intend to use his services again in the future. My husband and I highly recommend Andrew.
Micah Paroline
The install for a new water heater was quick. The technicians where very pleasent. The system wasn't working properly when they left but a quick phone call had them back in a few minutes. The issue was resolved with no hassle at all. I will be working with Andrew Stevens again in the future.
Kele Bourdeau
We needed a quick heater inspection for the sale of our home. Andrew Stevens was able to fit us in to meet our deadline. They were prompt in arrival time and got the job done quickly with professionalism and friendliness. I definitely recommend.
Peg Allen
Andrew serviced our boiler this past Tuesday because we had no heat. Our experience dealing with him was excellent! He resolved the problem and was courteous and thorough, all in all very professional. We won't hesitate to call on him in the future and will also happily refer him to others.
Larry Mindell and Peg Allen
Pat Dacek
Nate was on time, and extremely professional. I would highly recommend using Andrew Stevens Heating and AC. Overall great experience, including text/email updates about the appointment time.
Separately, I had to quickly have my hot water heater replaced. Andrew came over on a Sunday afternoon, and had me back up and running within a few hours. I really appreciate how quickly he was able to make it happen. I can't recommend this company enough..truly exceptional service!
Shawn Medowski
Very happy and satisfied with the installation of new Navien wall hung combi- boiler by Andrew Stevens, Adam Fischer and Justin Fischer. This team is licensed, certified, highly motivated - The boiler-furnace was installed in 2 days ...early March, and I have very comfortable even heat /hot water to finish up the last of Vermont's winter days. I have recommended them to friends and family, and will continue to use this team for yearly inspections and as needed maintenance.
Linda Wheel
Service was exceptional!!! Prompt, courteous, and very professional!! Great listeners!! They addressed all my concerns !!! I would highly recommend them to anyone!! 10+ rating
Alex Spencer
Drew was very timely and knew exactly what to fix. Prompt and professional service. A+
Edward Hwang
Andrew's AC service was second to none. He was knowledgeable, methodical, and made sure the service was done right. He ensured that no detail was overlooked. It's never been so cold in my house, and that's a great thing in the summer. He shared plenty of useful AC tips, and even had some spare time at the end to chat up on personal stuff. On top of the AC system, he also replaced the hot water heater expansion tank in minutes, and also ensured that the tank was charged to the proper pressure. If you value quality service, promptness, excellent customer service, all at a good value, look no further.
Penilee Burns
Easily my best experience ever with a contractor. Promptly responded to my request. Answered all of my many questions about water heater replacement and made excellent suggestions for improvements to my heating system. Provided detailed estimates for multiple options until I made a final decision.
Andrew replaced my ancient hot water heater , added zones to the boiler to improve the comfort of my home and installed an automatic water shut off since my system is on the second floor.
Superior service, very knowledgeable and friendly crew. I highly recommend them.
Karin Bell
VGS was able to tell us that we didn’t have a gas leak or anything that could cause a fire when we woke up in the night to the smell of engine oil coming from the basement. After they left they turned the furnace on and said it must have been a fluke. The smell came back the next morning and Andrew fit us in quickly to identify the cause of a mystery odor (not CO) coming from the furnace as a broken circulator pump. He quickly repaired it and also taught me a lot about our heating system. Prices are fair and affordable.
Carolyn Wyand
From start to finish, what a great experience. Andrew was very knowledgeable and thorough in his explanation of assessing our heating and cooling system. A gold standard in what customer service should be!
Elizia Meskill
Andrew has installed a new boiler at one of my properties, gave me the best price and best service. He also maintenanced that boiler when needed and he fixed the broken heat pump in another rental unit. He is the best around here! I trust him and I am thankful for professionals like him that in times like this are still going out and making sure people's heating units are working properly. Thank you for your essential work!
Molly Segelin
I highly recommend Andrew and his crew. He clearly explained everything to me, was very honest and forthright, and did a stellar job inspecting and servicing my boiler. He arrived right on time with a text before saying he was on his way, which was very helpful and professional. He and his employee both respectfully masked up before greeting me and entering my home (Covid times). He is a very kind person and I am glad I hired him for the job!
Catherine Stevens
Andrew installed our furnace, hot water and AC and has always done an excellent job. And, when there have been a few things needing repair, he was extremely responsive and fixed the issues quickly.
J Marsala
I met with several installers before choosing Andrew to replace my oil-to-gas conversion with a high efficiency unit. Andrew struck me as both the sharpest and most willing to do what was best for us with regard to the boiler's location. He takes pride in his work, is reliable, and provides unmatched customer service. We are thrilled with our high efficiency unit, the installation, and new second zone.
Update: Two years following my boiler replacement, I began researching heat pumps as a way to cool my house in the summer. Not knowing if this was the best solution for us, I reached out to someone I trusted, Andrew. As before, he covered all the options and gave a recommendation. The heat pump installation was smooth and we're immensely happy with it. Working with Andrew is easy; he goes above and beyond and even fills out most of the rebate forms for you. Can't say enough good things...
Peter Foutz
Thoroughly pleased with the service on our system. Andrew was prompt professional and just a pleasure to work with.
Michael W
Andrew Stevens provided excellent and professional service when he serviced our tankless boiler. He gave us advice on how to extend the life of the unit and was able to explain the benefits of that maintenance in easy to understand terms. We plan on using him for all future work and would highly recommend him. Thanks again!
Jennifer combs-wilber
Andrew and his guys were great.
They were very accommodating to fit us in when our 30 year old furnace needed attention and gave us a great price when we decided to upgrade our heating, hot water systems and added central air which was the best decision ever.
ryan magee
Working with Andrew and team was great. When my furnace wouldn’t start I called a dozen companies to have someone come look at it. Most people never called me back or told me not taking new customers. Andrew’s team called me right back and got me the next available appointment. When on-site he had my furnace back running in no time and he gave some suggestions on how to improve the system. Definitely will be using Andrew again.
Gracie Garcia
Top notch service. This our 3rd project we have had Andrew's company complete. His crew are always courteous, prepared and knowledgeable. From the time you talk to the office to when the job is complete they are there for you. They always make sure you are completely satisfied. Just so easy and enjoyable to do business with. THANK YOU!
Ronald Place
From our first contact, Andrew was the epitome of a professional person. He has a 'straight and no-nonsense' style which is at the same time forthcoming and incredibly honest. While performing his work, he takes great care to protect your home from any damage which may occur.
In all, an excellent contractor experience for me.
Herb Hunt
We contacted Andrew on the recommendation of a Vermont Gas Systems employee that was investigating a gas leak in our house during a particularly cold spell at the end of February. VGS shut off the gas to the house resulting in no heat for several days. Andrew fit us into his busy schedule and over two visits, repaired the leak (which involved installing a new gas line behind finished ceilings) and got everything working again. He is one of the most knowledgeable heating experts that I have ever worked with. Andrew is very personable and he and his crew were all very punctual, professional, efficient and responsive to our needs. I would highly recommend Andrew Stevens Heating and Air Conditioning to anyone needing professional services in this area.
aida arapovic
We received an outstanding service from Andrew. We had a complicated issue with our heating system and he made this very stressful situation painless. He was very professional and knowledgeable, provided great advice and education on the issue. Andrew has an outstanding customer service and provides the quality work. Very highly recommend Andrew!
Tanya Ray
Our heating system went out and Andrew was very responsive. Once he arrived, the system was fixed within an hour. Very professional, friendly, and exceptional knowledgeable. We will need to replace our system (it’s 32 years old). We’ll be using Andrew for that as well.
Douglas Brosseau
I can't say enough great things about Andrew. He's worked on my tankless heating system numerous times now. Always prompt, explains all the options and is trustworthy.
I had some issues with my system and instead of going right for the expensive repair, we started with the small/easy changes to rule them out as the problem.
It's nice to know that I've found a trustworthy and knowledgable person to call on when i need him!
Michael Charter
I could not be more pleased. Last winter I lost heat and hot water. I called my fuel supplier as they had done minor repairs (replacing an igniter) for me before, and I had was not aware of any better options.
As summer heat began my AC was not working. My fuel supplier only works on heating systems. So I called Chucks Heating and Air - they installed my AC. But, even though I am an existing customer they could not be bothered to even return my calls.
I called the original installer (a small local Jericho installer who was subcontracted by my builder) of my heating system, twice. No returned call.
I had stumbled on Andrews facebook page while researching options and the two things jumped out. One, he was local to me and two, from the pictures I could see he was familiar with the brand of system I had.
So I made an appointment. And now I have working AC again.
Cassie Bjelic
Thank you to Andrew and his wife for saving the day after our very old furnace kicked out over the weekend. I called on a Sunday and they were here within an 1.5hrs. Fixed the furnace part and got it working. Walked us through what a replacement would look like for the furnace. Courteous, Professional, personable, honest and completely up front. Happen to come across this company on Google. So glad we did and plan to give our business to this awesome team!
Leslie Cook-Westphal
We were really impressed- from the first visit and all the detail provided all the way through every part of a boiler and on-demand hot water system installation. Super professional but also just really nice people. Highly recommend.
Jennifer Rand
What is not to recommend about this company? They are great!!! Not only did I get an email back after hours but Andrew was able to come out and fix my issue the next day. He was very professional, friendly, informative, and he answered all my questions and then some. Now I don’t want to have anymore furnace issues but knowing I have a company like Andrew Stevens Heating & Air Conditioning LLC that is there to help me puts my mind at ease if I do!
Jillian Charest
We had a heat pump installed and Andrew was awesome! Very responsive over phone and email and extremely thorough with what work would be done and follow up. He kept us informed throughout the whole process and we would definitely recommend him!
Ron B
We first met Andrew when he was working for Vermont Gas on a house call to service my gas conversion unit. He impressed me with his knowledge of gas systems then convincing me to hire him and his crew to replace that inefficient conversion unit with a Napoleon 2 stage high efficiency furnace. We could not be happier with the results. House is warmer with more even heat. Were also saving money on our gas and electric bills as well. If your looking for prompt, courteous service Andrew and his team are your guys
Jess Agnew-Blais
Andrew Stevens Heating and Air Conditioning has more than once done a great job for me. He first installed a gas furnace on an emergency basis (in the middle of winter) and more recently a gas insert stove. Both times he worked fast and tidied up very well after the work was done. Most importantly, both times the finished job was excellent. I would highly recommend him for any heating and AC work that you need.
Rosemary Zezulinski
I was having an emergency with my Buderus burner. The company that installed the burner couldn't fix it. I was told to try Andrew because he is the best around to fix burners & is incredibly knowledgeable. It was on a Sunday & I had no heat or hot water for over 24 hours. Andrew came right away. He was able to solve the problem in under an hour & I was thrilled. He is honest & fair. He really knows his business. I highly recommend him.
Deb Shannon
Knowledge, timeliness, cleanliness, and excellent communication. This is what you can expect from Andrew's service. I have called on him and his team to replace a failing boiler, trouble shoot various gas issues in a gas stove that was converted from wood and, in the hours before closing on a home sale, he resolved an issue for me easily. As a property manager, I deal with many contractors and I consider myself VERY fortunate to be able to call on Andrew any time.
Joseph Frasca
We reached out to Andrew to install a ductless air conditioning unit in our new home. He was extremely timely and responsive. The results of his work are incredible. Our previously 80+ degree home is now transformed due to Andrew’s work. Can’t say enough how this has positively impacted us. I plan on using his services for a boiler replacement soon and have utmost trust in him and his team.
G R
Drew Stevens and his team are top notch friendly professionals, trustworthy, on time for scheduled work, and are absolutely dependable for needed services. I will always direct my business towards them before going to anyone else.
Alicia McMahon
2 Years ago, I “liked” Andrew Stevens Heating & Air Conditioning LLC on Facebook for a chance to win a Window AC Unit on a giveaway they were doing. I did not win but I continued to follow his page and enjoyed seeing his work and how clean and organized his installs were. I then linked over to his web page to check out more information has I knew we where in need of a full replacement soon and I wanted to find someone I could trust that did exceptional work - not only for an install of a whole new system but for regular yearly maintenance has well. Finally, I checked out their reviews and wow 5 stars!!!! It was at this time I knew Andrew and his team would be the perfect choice and they did not disappoint. Andrew and his team are knowledgeable, fast, friendly, efficient and helpful. We went from a 50-year-old cast iron boiler with hot water tank to an NTI on demand wall until and added a water softener and filter system. After the install was complete Andrew took the time to walk me through my new high-tech boiler explaining it all to me. He also included a 3-ring binder with manuals and registration information along with a wall file holder to put my 3-ring binder in my furnace room for easy access If needed. Oh, and he took the time to register my new boiler for me with all my information which extended the warranty! I am so very happy that we teamed up with Andrew Stevens & Air Conditioning to get our furnace replaced. I would highly recommend them to anyone looking for heating and cooling services hands down!
Sarah Heim
Andrew and his team were responsive, professional and did a great job installing our new boiler. They also quoted us competitive rates. We are very happy with their service.
Nate Reynolds
Andrew Stevens has provided exceptional service to us for several years, including when our boiler stopped working on the coldest weekend of the winter. We received a call back after hours and had our heat working again in no time. Andrew Stevens answers all our questions and concerns professionally and keeps our boiler running efficiently all year.
Nancy Gillett
Our heating system was found defective and needed to be replaced. We received a prompt response to our call to Andrew Stevens Heating & Gas Services. Andrew was at our home within two hours to begin removal of the broken heater as well as the hot water tank and replacement with a new NTI combination high efficiency system. He was able to answer all our questions and provide us with hot water the same day. Andrew is not only personable and helpful, he is also very knowledgeable and competent. We were impressed with his attention to detail. We were also impressed with his desire to accomplish the work with as little disruption as possible. We feel he goes the extra mile to take care of details. When the work was completed, the entire work area was left in a clean and satisfactory condition. We can’t say enough good things about our experience with Andrew Stevens. We would highly recommend Andrew Stevens Heating & Gas Services.
Richard and Nancy, Colchester, VT
D Leahey
Andrew Stevens to the rescue again. Furnace and condo stopped working and he was able to squeeze us in. In and out real quick and back online. Thanks again guys!
BarbC Vermont
I needed my gas dryer disconnected on a Thursday for a new dryer delivery on that Friday, and didn’t reach Andrew until Thursday morning. He had two guys out at my house that afternoon to disconnect, and came with another guy Friday afternoon to hook up the new one. They were very nice guys, and very professional. Had my new dryer humming in no time. :) I would definitely use them again, and will gladly recommended them. Thank you, Andy, Bryan and Adam!
Marla Woulf
Andrew is the BEST to work with - you can expect prompt, honest service, and he is someone who goes well above the bar of "job well-done". I've worked with him to service my furnace, gas fireplace, install a new gas line - as well as asked him to complete work for my real estate clients. You don't find vendors like Andrew very often.
Ian Pfeiffer
Andrew and Adam helped us during our kitchen re-model by moving our gas line. He was super responsive and helpful. He's got a busy schedule so make the appointment ASAP but the service you get is great!
David Colby
Andrew showed up as scheduled and did an excellent job removing an old furnace and installing a new one. He is clean and friendly and kept us informed. He cleaned up after the job and charged a fair price.
Rebecca Sullivan
After attempting to install a Nest thermostat on my own, I ended up without heat. I found Andrew's number online and he immediately began to help troubleshoot over the phone. He went so far as to FaceTime me while he walked me through wiring. When we couldn't get it to work over the phone, Andrew was able to come to my house that same afternoon. He fixed the problem quickly and charged me a VERY reasonable rate (especially given the almost immediate service). I highly recommend Andrew!
Laura DiPietro
Andrew Stevens once again delivers excellent service! Furnace decided to stop working of course on the coldest day of the year. Andrew was here in a few hours and replaced the motor and belt in a little over an hour. He is such a great local resource!
Jay Thornburg
We woke up Sunday morning to -17 degrees and had no heat in the upstairs zone. It was 55 degrees, but the downstairs was at ok at 65. We called AS Heating, and once again he dispatched a tech to our house. By 1:30 pm after replacing a zone relay, we were warm, again. Unbelievable response and service! This is the 2nd time they've saved us..
Debra Smail
Andrew Stevens installed a brand new, awesome furnace in one day! Punctual, professional and great value! We couldn’t have asked for better service! Great company! Call them if you are in the market for a furnace or air conditioner!
Jeff Morin
Andrew and his team did a great job helping get out heating issues resolved in a fast and professional manner. I highly recommend Andrew Stevens and plan to use his services in future.
Jane Agran
Nate was extremely professional and communicative. He explained everything that was going to be done and gave me accurate pricing. When the job was complete he went over everything with me.
I would highly recommend Andrew Stevens Heating and Air Conditioning!
Brian B. Riley
Andrew Stevens pulled out our old, all-but-dead 17-year-old on-demand hot water heater and replaced it with this sleek new Rennai, also on-demand and propane-fueled. He did the work ahead of schedule, below estimate, and came back to troubleshoot a minor issue the next day. He was prompt to return calls and did a great job. Highly recommend!
Clare Earley
We needed a new propane furnace service provider and Andrew Stevens was recommended by our propane provider. On time, efficient, reasonably priced and reasonable wait time for an appointment. Will definitely use again.
Lorraine Siciliano
When we needed an emergency furnace installation, Stevens Heating and Gas Service came through with flying colors! When our 20-year-old York gas furnace died three days before Christmas, as we prepared to serve a Christmas Eve dinner for 12 family members, Andrew Stevens and his wonderful team, Adam, Brian, and Marcus, arrived as promised at 9:00 a.m. Christmas Eve(!), removed the old and installed our new York two-phase furnace in four hours. What a great team of professionals: friendly, knowledgeable, and immaculate work. We cannot thank them enough for the wonderful job they did when we were in a bind. These folks are real pros. The best. Period.
Terry Crowley
Andrew provided great service when I had an emergency with water on the floor from my boiler. He quickly assessed and fixed the problem. Thank you so much.
Chris Van Den Meiracker
Used AS for two projects at my home and I couldn't have been happier with the results. Extremely professional and prompt with a product to match. I can't recommend them enough for you heating and AC needs!
Leigh Girouard
Wonderful, Thanks Andrew for helping us out a a bad jam- quoted price was the price I paid-
I would hire Andrew Stevens again in a split second. Now, I have a guy that is fairly price and moves on the issue. Great ! Thanks again for your very quick service. And trust worthy!
Kevin Sweeney
We had a great experience with Andrew. After they fixed our gas leak we ended up hiring Andrew to complete our house natural gas conversion of our fire place and stove. It all went extremely well.
D Freisinger
I won’t go to anyone else other than Andrew. He’s professional, super
knowledgeable, takes the time to answer my questions, can explain how heating systems work in a way I can understand and is honest (which is a big deal). He has never tried to sell me something I wouldn’t need or want. He takes the goals I have for energy efficiency and saving money to determine the best options on heating my home and getting hot water.
David Bennett
Andrew was very responsive and went out of his way to make sure that he completed our job on the same day that I called. He does great work, is very professional and knowledgeable. Highly recommend!
kim melita
I give this business 5 stars! I am a person who relies heavily on reviews/word of mouth and that is why I am strongly compelled to write a review for them. There were two young men here, both of them were courteous and professional. Not only did they send me a reminder email about my upcoming appointment but they also texted when they were on their way, texted when they were done and then texted a thank you and did a follow-up thank you email! My phone calls with them were top rate as well, very friendly. It's not often I can say I have ZERO complaints about a business but I truly can about this one!
Ben Thiefels
Fantastic experience with Andrew and his team. So easy to work with, responsive, and so helpful. Takes the time to explain things and genuinely loves what he does.
Catherine Stevens
Andrew completed the installation on time and took away our old furnace and water heater. He was very responsive to questions and provided a notebook with owner manuals and other information. Excellent service.
Mike Freebern
Andrew and Justin were friendly, professional and competent, explaining problems and solutions as they worked. I look forward to having them for regular maintenance and any future repairs if needed.
joe Williams
Service was timely, professional and thorough. We will certainly use their service again. Thank you
Reyvan Hanlon
I would highly recommend Andrew and would absolutely use him again. He came to my house at 10pm on a Thursday night to fix my heating issue. He was professional, knowledgeable, and reasonably priced. My issue was fixed in under 30 minutes! Great service!
Lauren Brady
Andrew was able to come and fix my hot water the day I called. This of course being during COVID-19, he was wearing proper attire of gloves and a face mask. He was very friendly and professional. I would definitely use him again.
Melinda Tate
Andrew is extremely professional, knowledgeable and patiently answers every. question posed to him. His work is impeccable as is his paperwork. I interviewed several people before hiring Andrew and I am certain I made the right choice.
Roscoe Ferris
Professional service, competent techs, very trustworthy. Highly recommend
Gerald Martin
Andrew Stevens showed up on time, went straight to work, completed work in a timely and professional manner. Always a great experience to have Andrew Stevens work on our gas fired boiler. I would highly recommend Andrew!
Mary Morris
Excellent communication, timely service. Very professional and personable. Highly recommend
Elanchezhian Veeramani
Had Adam over for preventative servicing of the furnace. Adam took his time to explain the system and the changes her recommends to make it more efficient. Very satisfied with the service.
stephen savage
Service was excellent. Both Andrew and his assistant was very courteous and explained everything that they did. Made future recommendations to increase efficiency of our very old heating/hot water system. Very honest.
diana agnew
As always, Andrew Stevens Heating and Air Conditioning performed a thorough and efficient inspection of my furnace to be sure it was running safely and well. I would recommend this business without reservation.
Lizzy Slatt
I deeply appreciated the complimentary assessment by Andrew Stevens. His straightforward advice and clear guidance put me at ease about my concerns and gave me a trustworthy and affordable path forward. I would highly recommend seeking out his support!
Jordan Taylor
Excellent experience! On time, quality work with and all with a friendly demeanor. I will definitely use his services again and anyone weary of calling in a professional thinking you’re going to get taken for a ride worry not! Andrew offered a variety of solutions for the work we were going to get done and the prices for all of them. Great overall experience.
Christina Moulton
We can't be more thankful for the amazing service we receive every time we call Andrew! We have used him countless times for service calls for our rental properties. He is extremely professional, honest, reliable, and will go out of his way for his customers to ensure the best possible service! He has even come out well after hours for us! We highly recommend him and thank him for all his work!
Jessica LaBonte
Punctual, pleasant, and precise…will call again for future needs.
Live Like Benjo Foundation
I have needed the services of Andrew Stevens Heating and Air Conditioning several times, today being one of those days. His service is truly Five Star and I recommend him highly. He is located in Jericho.
Patricia Happy
I couldn't be happier with the quick response and professional service I received from Andrew. He went above and beyond my expectations.
Bryan Mathieu
Professional, fast, and reliable service. Andrew resonded quickly to my boiler/furnace issue and had me back up and running in no time. Highly recommend, thank you for your hard work and quick response.
Daniel Kennedy
Great! Andrew was knowledgeable, nice and helpful. Problem solved. With additional helpful advice for the future. Highly recommend this company!!!
Janet Francis
Andrew guided us through the pros and cons of the various water heater replacement options and explained the workings of each to be sure we understood our choices. He patiently answered our questions, was speedy with an estimate and accurate with an installation date and time. His installation is neat, clean, and meets all current State of Vermont plumbing codes. We highly recommended Andrew and his team!
Jordan Monahan
Andrew & his crew are always professional & reliable. Most importantly, they do the job correctly and thoroughly. Definitely recommend.
Edie Bernhardt
Andrew and Brian did a fabulous job,. They were able to take care of the issues I had very promptly and were very professional. I will refer others to them for work as needed.
They came back to replace a part they couldn't do the first time and it was done professionally. I will use them again with confidence.
February 4:
Once again, I am a happy camper after having their help today. I have always had a wood stove and had it serviced regularly. I was not educated that gas fireplaces needed that kind of maintenance as this one never really stayed on long enough to make me think it did. It would turn off spontaneously so I rarely used it. I am now enjoying a fire in the fireplace with a clear glass in front and the knowledge of how to keep it that way. Bring on winter! Thank you!!
February 28
Bryan and his accomplice (!) were great at installing a fireplace remote to adjust the heat. Very professional and now I can enjoy the fireplace even more! Thank you
December16
Andrew came to correct a wiring issue connected with my thermostat in my finished basement which is my work space. The heat had been off for a while and he was able to come in a quick period of time , especially given today being the coldest day yet this season. He was quick and knowledgeable about the solution which was very appreciated.
Bob Pratt
Excellent work moving a register for a bathroom remodel. Highly recommend Andrew and team for your heating needs.
puppiefaces
Andrew came to our aid after several other "experts" failed to really know how to service and repair our heating system gas boiler. Andrew KNOWS his business. He was excellent and knew much more than any other service man we've had to our house. He is also efficient, reliable and a very nice man to deal with in every way! We will never call anyone else.
Kyle
I would highly recommend Andrew for your furnace/boiler needs. He is prompt, knowledgeable, and honest with his work and was a pleasure to do business with.
Carol Kelley
Technician was thorough and explained evaluation well.
Shannon Williams-Juarez
They are wonderful! Absolutely use them anything we have an issue
Earl Pease
Recently replaced our old boiler with a high efficiency unit.He performed the work in a timely manner and did a great job.Promptly produced the paperwork we needed to submit for a rebate.Highly recommended!
Will Jenkins
Pleasure to work with, terrific knowledge and expertise, solved our problem and suggested future improvements, wonderful resource for heating and air, will definitely use again!
Sarah Mell
This is the second time we have used Andrew Stevens and co. and we are absolutely thrilled with their kind, thorough, timely, and professional service. Don’t go anywhere else; this is your team for all things HVAC!
Jamison Sayles
Very focused on customer service and easy to work with. Will be recommending them to friends and family in need or any HVAC work
shireen McNabb
Excellent service very professional and we are glad we had them replace our heat system. Thank you Andrew and your team of people. Thank you again for coming out on the weekend to check on the system
Tim Meyer
Andrew and his crew installed a new NTI boiler at my rental property. Process went well and they are both professional and knowledgeable. I highly recommend Andrew and his team.
Hideko Furukawa
Thorough, professional, competent, personable and reasonably priced.
Brett Visger
We've found Andrew to be extremely knowledgeable, professional, and honest. Would definitely recommend.
Lynne Hefferon
We were so pleased with Andrew's level of expertise, service, and professionalism. Highly recommend.
Brian Tillman
On time and friendly. Did a good job.
Erin Forbes
Called on a Sunday when my furnace stopped working. He came right out. Was very professional. Recommend to anyone needing heating help.
Michaelyn Baur
Andrew and his crew were super responsive. Excellent work and a fair price. I highly recommend his services!
Keith Kennedy
Scheduling was easy. He texted a reminder. He diagnosed, gave me options. Fixed quickly for a very fair price. Recommend.
Christine Simays
Andrew was very thorough and knowledgeable. He explained everything in detail to me in a way I could understand everything. I highly recommend Andrew.
Molly McKeon
Excellent service and professionalism. Inspected my boiler. Scheduling was easy and inspection was performed as discussed.
Jeff York
They showed up on time, fixed my natural gas Burnham Revolution furnace quickly. Price was reasonable.
Brian McNabb
They were very professional and even got us on their schedule earlier and picked up and cleaned up after the repair and I would definitely recommend them 👍 …
Eric Langevin
On time, very friendly and helpful.
sandy reinschmidt
Professional, personable, reasonably priced, and they really want the customer to know what they're doing, why they're doing it, and how things are supposed to work.
Susan Donnis
Excellent service when we had no hot water headed into holiday weekend. Very customer friendly and professional. Would highly recommend him.
Mike S
Always personable, professional and goes above and beyond to always make you feel like a valued customer. Explains everything thoroughly and is an expert in his field.
Logan Pintka
We were referred to Andrew because he is a Nest Pro Installer. We had two people come over prior to install our new Nest thermostat. Andrew was the only one who was able to successfully install it.
Andrew is professional, reliable and I would definitely refer him to a friend or family member.
Paige Manning
Andrew arrived quickly! Very professional, excellent job. Thank you!!
Highly recommend!!
Mark Hall
Fast, efficient and very knowledgeable. Thank you for completing our yearly inspections.
Young Kwon
I had no heat. They sent a technician on the same day when no one else was even responding to my calls. Thank you!
Clay Britch
These guys are excellent,
Knowledgable and go the extra mile to get the job done!
Ken Jensen
Great consultation with Andrew. Prompt and professional service team. Thank you!
Roger Cline
Andrew let’s you know when he’s on the way, he was right on time. Mom said he was a very polite young man 😄 …
Ryan Dudley
Very clean work and very knowledgeable. Highly recommend.
John Pedrin
Neat, informative, professional,
Quality job👍👍 …
Bob Savaglio
Outstanding service. Very professional. Easy to schedule, top shelf work.
Rachel Van Ornum
I am very happy with the AC service we got from this company today. Miles different from other companies we have worked with.
anne taylor
Prompt call- return. Polite, informative and very professional. 100% would recommend.
Lisa Stephen
Professional, efficient and honest. We never have to question anything that is recommended which is a huge relief!
Bryan Fortier
They were efficient, and overall did great work. Will use them in future for any other needs.
Sarah White
Very professional and friendly. Great communication and fast service.
Lisa Maynes
Great to work with! They will be my "go to" now.
Rodney Immerman
Excellent to deal with from the moment you pick up the phone
Sam Boyer
Always provides excellent service. I would highly recommend.
Tony Marek
Amazing customer service and technical expertise!!
Janice Tracey
Excellent service, highly recommended
Drew Bulfer
Great service, good people.
Susan Classen
A+. Well done!
melissa bleck
Incredibly knowledgeable, dependable, and skilled team.
Sue Tomlinson
Installed gas dryer
Mark Drexel
Professional and knowledgeable
VT Dragonfly
Great service!
Patrick McCormack
Honest and experienced work.
Colleen Conti
Awesome job!
Lisa Stephen
The service is always excellent!
Andrew Roy
I saw a host of 5 star reviews and chose to go with Andrew Stevens. Glad I did! Communication was excellent and timely, the information I was given in the decision making process was honest and useful. Installation was professional to the highest degree and the installer even cleaned some debris I had left in the area when I was getting some wiring prep done. 5+ stars.
Donald MacKechnie