Reviews of Diamond Heating and Cooling. (HVAC Contractor) in Boise City (Idaho).
Diamond Heating and Cooling
5090 N Sawyer Ave, Garden City, ID 83714, United States
Description
Information of Diamond Heating and Cooling, HVAC contractor in Boise City (Idaho)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Diamond Heating and Cooling
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Diamond Heating and Cooling
Momentum Consulting
Fantastic service!!!
Unfortunately our AC unit went out so we decided to change everything. We normally get three beds this time we got five.
Diamond was neither the least expensive or the most expensive.
The sales rep Cord was attentive, listened and was very personable.
Sean the on staff plumber was very professional
Jonah and Steven the install team were top notch. You can always tell a true professional by if they clean up after them selves. I've had many work people who have not done so
If you are in the Market for HVAC I highly recommend Diamond
Ask for Cord the sales rep
Jacqueline Lane
First off when calling Diamond to make an appointment the wonderful people at the office are ALWAYS polite, professional and accommodating. They try as hard as they can to get you scheduled ASAP And they do a great job. Before coming to the house not only did I get a text telling me my service provider was on the way it comes with a photo and a follow up call from the technician. Peter my service technician was wonderful, friendly, informative and made me feel valued and appreciated as a customer. Peter walked me through everything and was fantastic. I highly recommend DIAMOND for all your needs.
Melissa Moreno
Just had my heating, AC, and water heater replaced by Diamond Heating and Air. Brad and his crew did an amazing job! Not only did they replace everything with quality units, they left the work area looking 100% better than it looked before. They showed up on time and got the job done quickly. They were knowledgeable and did a final walk through with me when they were done, ensuring I was satisfied with their work and also ensured I understood everything that was done and how to keep up with routine maintenance. I am completely satisfied with their work and would recommend them to all my friends and family.
Thanks for the great service!
Patti Bowman
Erik arrived on time and wore his booties in the home. He was friendly and knowledgeable. He explained everything clearly and made sure I understood what he was checking. He was not in a rush and was very thorough. He quoted me costs for updates and did not try to sell me anything. In fact, he recommended I get additional quotes for cleaning my ducting. I am customer service oriented and this company did not disappoint! I look forward to our next service in June. Thanks so much, Erik!!
John Sanchez
Beginning with the sales experience, Cord was ultra professional, knowledgeable, timely and honest, the install was scheduled for about 3 weeks out.
I had several other estimates that were very wide ranging, Diamond actually beat all pricing (that was not the deciding factor however) estimates in both price and equipment.
Install w Harley and Noah was beyond excellent. Harley was thorough and professional. He listened and even offered up some last minute change/additions at no additional cost. Both Harley and Noah left the installed equipment area better looking than they found it. I would not use any other company.
We could not be happier using Diamond
Kathy D
Jamie at Diamond Heating is outstanding. After measuring and checking my house, she gave me a fair price to install a furnace and AC unit. She explained my options in great detail, and had complete answers to all my questions. They may not be the cheapest, but the warranty and extras are worth it for my peace of mind. I plan to proceed with Diamond Heating for my new unit.
My new furnace and AC are in. I'm so pleased! I'm glad to have done business with a reputable business like Diamond Heating, and I highly recommend them!
Becky W
We have been using Diamond to service our HVAC system for a couple years after a bad experience with a different company. Diamond has consistently been professional, honest, affordable and overall great to work with. We were so excited to hear they do plumbing and electrical now! We just had a water softener system installed by Sean and associate and they were on time, quick, efficient and took the time to educate us on how to use our system. Highly recommend Diamond!
Janet Williams
Anthony called ahead and said he was running early and asked if he could come sooner which I appreciated. He ran a systems analysis on my very old heater and explained everything along the way and it’s importance to the efficient working of the heater. He reassured me about its safety and gave me extra information about a replacement heater if I need that in the near future. He was a very knowledgeable professional and provided great customer service. I would definitely recommend Diamond Heating and Cooling and Anthony to anyone needing maintenance or repair on their heating and air conditioning equipment.
Michael D
Tech didn't introduce himself or leave a business card. He installed a new water heater for me. He arrived on time, install the water heater quickly, cleaned up afterwards, hauled off the old stuff, thank me and left. Nice clean transaction and all as agreed. They will be back in a week to install the rest of my new HVAC system. I'm very impressed so far.
Possibly Better
Our estimator (Glen) was thorough and clear when presenting the estimate and immediately responded to texts and calls when there were more questions. The price was better than 4 other estimates by a significant amount, and for a higher rated product, too. The installer (Harley) and assistant were timely, professional, courteous, and treated our home with great respect. We are very satisfied with the product and service we received and recommend Diamond to anybody that expects elite service.
Jenny Bunn
Fantastic job! We had very high power bills this past year, and didn't dare run the AC and with the hot temperatures we were miserable. Wayne did a quick diagnostic, and fixed a couple of things. He also gave us some helpful advice going forward. Now we are much cooler and happier. I would call and recommend Diamond again anytime. Thanks so much for everything.
Tony Dubose
Diamond Heating and Cooling was the company I selected after much research when we needed to replace our heating and cooling system. They follow up on the install and maintenance and their schedulers and maintainers epitomize professionalism and excellent customer service. Peter (our technician) was knowledgeable, friendly, detailed and a deep well of information! I'm so happy we went with Diamond H&C, and give them our highest recommendation for whatever you may need around HVAC and Heating!
Katy Colbert
I am so happy with Diamond Heating. I got their last appointment of the day when my A/c went out (same day!) and they came over when scheduled, we’re friendly, knowledgeable, and efficient. They knew exactly what the problem was and gave me advice on how to prevent it in the future . I will definitely use them again. Jason and Caleb did a great job and Laura from dispatch was super helpful.
Kevin Solts
My crawl space flooded. The plumber I called said that he wanted to call out his furnace man since the water got to it. The furnace technician gave me 4 estimates ranging from economy $900 for basic repair to premium $3,300. That comes with a 3 year warranty. I told him to not to repair. Diamond gave a great price for replacing our 20 year furnace 3 months ago. The technician said the water did not touch any part of the furnace parts. He said "no" repairs are needed. I have used Diamond for A/C and furnace yearly maintenance. They have always been on time and they have very reasonable prices. They have well trained techs and they are very "honest". If repairs are not needed, they have no problem telling you that. Thanks for a providing me excellent service. I am a very grateful, loyal, and happy customer.
Jack Dalton
The company was very responsive. The advisor was very professional in his explanation and understanding of our location's requirements. The sales manager was responsive and worked within our budget. Installation was seamless and the installers were professional clean and knowledgeable. We had a Mini-split system installed in our garage. Will use again. A++
Shelley Thompson
We had a whole new duel fuel system installed along with a whole house fan, thermostat, and additional ductwork. The whole team was great. It was a huge project addressing many issues we had. They spent a lot of time customizing the system and making sure it will serve us well.
We had several quotes but the decision was easy, they built the best system and spent the most time answering questions and listening to our needs. The team is prompt courteous, and professional. I will definitely recommend them to others.
Marcia Catlett
Anthony was amazing! We had some cold days here in Idaho and I was afraid my heating system would not handle it. Anthony responded to my call quickly and he checked everything only to find nothing was wrong. I have had past experiences in other houses I have owned with this type of work and have been told I needed things repaired that I did not need. Anthony took his time and thoroughly explained everything he did. I will never use any other company. I trust Diamond.
Marcia
Stephen Hill
Super quick diagnosis and fix in the ballpark price I was guessing-- thankfully the whole blower motor didn't need replacing vs. just the capacitor. (Whole motor would have been sticker shock!). Answered some helpful questions about maintaining our older system without unnecessary strain. Very happy and will use them again as needed.
Michael Mast
So happy to have found these guys! We initially hire a different HVAC company and were still having issues with our Heat pumps and Diamond immediately found the issue and fixed it. Then the installed a whole new system for our new build and did a great job. Professional,Responsive and they do quality work. Thank you
Karen Scott
Christian came out earlier today and serviced my furnace. That was this morning and when I sat down for dinner I noticed how warm our house was. I checked the thernostat and set it for 68 AC. Temp was at 72. An hour later temp was at 75 with ac on. I called their office and they sent Jeremy. He checked everything, spent about an hour and everything is working beautifully now. Thank you for fast service. I could not be more pleased.
Kelli Morgan
Fantastic service! Chris was very professional, knowledgeable and kind. We needed emergency service and the entire process was easy and efficient, starting with the person that took the call, to the representative that called back and then Chris’s great service. I would definitely recommend Diamond!
ashesquared
Courtney promptly responded to my service request and got me scheduled. Jason did a great job diagnosing my issue and repairing it. Jason also was kind enough to take time to explain to me what the issues were and the steps taken to remedy them.
Janet Rosen
Both of the technicians that have responded to our home have been extremely personable, kind, and professional. They have presented options and ensured we understood everything. They have treated our home well and completed the job in a timely manner. We have been very pleased with our experiences.
Brittany Clelland
Ron came out to fix some outlets that weren’t working. He called ahead, was super patient as I was working from home at the same time, updated me the entire process, thoroughly looked into and found then fixed the problem! He was extra careful to clean up any mess he made and was so polite and friendly. Blown away by his service. Will definitely be calling him and this company in the future. So impressed.
Bartosz Eateries
Sean was our tech (he was great!) and we love our new water softener and hot water recirculation pump! Our kitchen sink heats up WAY faster and the water in the shower feels so much nicer. It’s also nice knowing we won’t have white build up all over our fixtures anymore.
Dave Jones
Jamie, Danny, Ethan, Ron and the rest of the Diamond team did an outstanding job on our recent ductless system. From the initial quote to the final installation, they did a great job communicating and following through. We are really happy with them and will be calling them when we need figure work done.
Skott Pierce
Anthony just came and did maintenance on our HVAC system and he is very much professional in his work. We use Diamond because we have their annual customer service agreement. We've always had good customer service from the office to the technician.
Manny Kostas
From the office personnel to the service technician, everyone was cheerful, personable, specific and thorough. The Diamond team stands out from other firms that spend the majority of their time trying to sell you additional services. They understood what I needed done and did it in a timely and cost effective manner.
Kelly W
UPDATE: changed review from 4 to 5 stars. The manager looked over my invoice and realized the newish technician had overcharged me and refunded me almost half of my money back.
I usually have great service with Diamond for HVAC. They are always friendly and knowledgeable-but $500 for an electrician to tell me that all my light sockets are fine and I just need to purchase better quality lightbulbs seems excessive, especially for a customer that has been with you for several years and pays $20 monthly for the Silver Plan . And quoted another $500 just to replace 5 smoke detectors?? Although the technician was very nice and knowledgeable, I doubt I’ll be calling Diamond for any electrical issues in the future.
Scott Tagg
Ron is an awesome electrician. Through and professional. Did a great job estimating, rough in, and finish electrical work on my garage remodel. Wish I had more projects for him to wire. Great addition to Diamond.
joe perez
First starting with the quote; they came out the same week I called and gave a quote that was a good amount under what everyone else was quoting. They took videos while verbally explaining everything that needed to be done. They left without ever trying to push the sale.
They emailed three separate and exact quotes ranging from their cheapest to most expensive options. It was awesome to have three different options with exact prices included. Super transparent and upfront about their cost.
It was probably a good two/three months after getting their quote that I decided to have them do the install. Even after two/three months they honored their original quoted price. They did an entire furnace and AC removal and installation AND added a second vent In the master bedroom along with a new thermostat and new duct work.
The week before the install they called and let me know when they were going to arrive. The day of the install they texted when they on their way.
They arrived promptly at 830 with all tools and equipment ready to go. They were a team of three so they worked efficiently and clean. They were also super respectful while on site.
Before they leaving they did an entire walkthrough of the work done and explained basic upkeep of the new equipment.
Awesome service and workmanship.
Harley, Glen, and Haley did a great job.
Highly recommend.
Kathy Castell
I have been using Diamond Heating and Cooling for many years. I recently purchased a newer home and have a warranty on it, but I chose to use Diamond Heating Service as I have always been so impressed on the positive attitudes from the office call to the technicians that come out. I feel I can trust this Company with the work they do so professionally. One more important reason I chose Diamond Heating and Cooling is that they are a Sponsor of the radio station I listen to, KTSY.
Jackie Olsen
I highly recommend Diamond and their technician Albert. My furnace stopped working and Diamond was able to get me in for a same day appointment. Albert was professional and figured out the problem quickly. He explained the issue well, visually showed me the problem, and gave me some options. I will definitely use Diamond in the future.
Ellen Harrington
Peter was very knowledgeable and took the time to make sure I understood how to change the filters for our new air filtration system. He was prompt, efficient, and professional. Highly recommend Diamond Heating and Cooling!
Carmen Zapata
Our heater stopped working early morning Sunday. Caden was able to reset unit until parts were available. He was Quick, reliable and explained everything clearly. We are now loyalty customers.
Alison Ireland McCarthy
Albert did a great job on our scheduled maintenance! He helped identify the use of our humidifier as an issue for poor heating through the house. I would have never thought of this and it was very helpful. He was quick and very nice. Every rep we’ve had from diamond has been awesome.
Rand Spiwak
Jason did an excellent job servicing my HVAC (heater). My heating twenty-year old system quit heating late last night. I call their answering service and Diamond H&C called back at 8:00AM sharp. Jason was at our home at 8:35AM and diagnosed and repaired our unit. GREAT JOB!!
Sandye “TeacherSandye” Royer
It was a pleasure working with Diamond Heating and air when my heater stopped working. They were able to schedule same-day service.
My technician, Caden Burkett, was professional and explained the needed repairs. He checked and found that the unit was still under warranty, so he saved me some money, as well.
I highly recommend this company.
Jade Jesser
I've been getting bids for a week now. Most of them are a whole lot of bullsh!t, just babbling sales people I tune out in about 12 seconds.
Cord cut to the chase. He gave me a price. Emailed it to me so i had a copy to compare (this is not a common practice.) He explained to me why he thought he should earn my business, and why.
He just might.
Out of all the bids, I've only been treated with respect by two representatives, and I feel like this is a sad sign of the times. Diamond has been one of the two, and whether I go with them or not, I appreciate how well Cord represented the company.
Well done, Cord - hope you get a raise, you deserve it!
Sandy Knapp
Jason was very knowledgeable, very polite and patient. He fixed our issue and then took the time to go over how our thermostat functions. I recommend his service to everyone
Hugh Orr
Our furnace was out for three days in January. I had another company come out and spend two hours and try to tell me my whole furnace probably needed replacing. I called Diamond for a second opinion and Chris Atchison came out. In less than 15 minutes he correctly diagnosed a problem with a pressure switch and had the furnace up and running! There’s a reason Diamond Heating and cooling is highly rated on Google. I HIGHLY recommend them (and especially Chris) if you’re having a heating problem.
PAULA JENSEN
This was the best service I have ever rcvd. I called furnace did not work, we were starting to get very cold. Eric came right over found the problem, called office they sent a parts guy over Eric installed. And we were fixed in no time . Great service. Will definitely use them again.
Gail Marlin
Jason was very courteous and thorough on his visit. He even made sure I had a new filter. My furnace is pretty old so filter size isn't common anymore lol. He was great.
Mila Quarles
Hello. 3 weeks ago, the air conditioner broke down in our house. My husband could not fix it so we had to call a repair person. First we called company Right now. Repair guy spend few seconds( !!! ) looking at our AC , he said that we need to buy new AC and it would cost over $9,000 . We are retired and live on very limited income and can't afford that amount. My daughter wanted to ask second opinion and called Diamond heating and cooling company . The owner of the company arrived and fixed everything . We had great experience with him showing the problem and what needs to be fixed. He spend few hours finding all problems and installing it same day! We are very grateful to diamond heating and cooling . We enjoy cool air and no need for new AC. Thank you!
Shirley Clark
I was impressed with the knowledge Anthony had. He taught me alot about my system. Very efficient and pleasant young man. Waited a long time to get appt. But was worth the wait.
Their contract plan will be well worth the money!!
Shevawn von tobel
Glad we found Diamond! Other companies gave us outrageous quotes for a new furnace. Diamond quoted us at half the cost and didn’t try to sell us anything. They were very prompt, professional and overall a pleasure to work with. Happy to finally find a HVAC company we trust in the Treasure valley.
Josh Gray
Weve used Diamond for years and they are always extremely professional, on time, and amazing in customer service. Caden B. took care of our service appointment today for a heating unit repair. He showed up on time, explained the issue, cleaned up the work area, and was extremely polite & professional. He made sure we understood the issue, what was being repaired, and the costs prior to doing the repair. Thanks Caden & the Diamond team!
Carla Simpson
Anthony was a pleasure doing business with. He was prompt, professional, informative, and did an exceptional job on the maintenance of our furnace. A real asset to your company. Very satisfied and plan on doing business with Diamond in the future.
Kristin Johnson
Jermey was amazing! Very kind and professional. He kept me informed regarding minor findings of furnace service and further recommendations. Always a pleasure having Diamond out for services. Thank you!
Karri Francies
I got a free quote about converting from an electric stove to a gas one. Sean was knowledgeable about how to plumb from the gas furnace to where the stove space is. He also did a quick look at my air conditioning unit and gave me free maintenance advice about a few simple things I can do to help it work less hard.
Craig Lee
Diamond was able to come out and evaluate the problem, obtain the parts and fix the furnace in a timely matter. They gave me an accurate price up front. The fix ended up taking longer and requiring additional parts but they held to the original estimate.
Tom Greco
Diamond H&C is an excellent firm. Our technician, Mr. Caden Burkett, was very professional, discussed all the actions he planned to take, listened intently with respect to my questions and responded with easy-to-understand verbiage. Caden called me in the morning to confirm his on-time arrival and backbriefed me on our system's status upon completion of the service. Gail and I highly recommend Diamond H&C. Their pricing is very reasonable and their service is second to none.
Terry Buster
Great company committed to get the job done right!! They don’t just start replacing parts because they think it might fix the problem. These guys take as much time as needed to find the problem then fix it. Personable, polite and professional. Committed to the customer and getting the job done right.
Catherine Whitaker
Sean is awesome! We have worked with him two times now on different projects and would not think of using anyone else. Professional, personable, prompt and just a really great guy overall.
Gwen Smith
From The estimator to the technician all were on time and professional. They installed a mini split and left the work site cleaner than they found it. I will use this company again for furnace and air conditioning maintenance I recommend them highly.
David Phoenix
We really appreciate Diamonds professionalism and their flexibility to make it happen no matter what. They took good care of us and Owen got us up and running in no time. Thanks Diamond! We appreciate you.
Ray Ginther
It's a great company and very friendly. I'm very pleased with your company and the delivery person Anthony was very and helpful. Sorry he hit his elbow on the door handle. I hope and pray that he will be ok.. GOD richly bless you all.
Melissa Denke
Sean was great to work with and friendly. He was attentive to questions and worked quickly on replacing faucet and valve. Thanks for the great service and so much faster than I could DIY.
Jenaya Ellis
We just had a whole house air purifier installed by Diamond. Everyone we worked with was very helpful and professional. Special shout-out to Jason; thanks for all your help!
Aaron Davis
Sean and his guys repiped my house. He was great to work with upfront and clear communicator. I appreciated the good communication and excellent customer service. I have had great experience with all the diamond services. I’m really happy they added plumbing.
Jessica Guzzetti
Joe was on time, communicated ahead that he may even run early, and was helpful in also educating me on my water heater maintenance needs while servicing my HVAC. He was personable, friendly, and my dogs liked him - that seals the deal. 🙂 I will definitely be using Diamond again. …
Miguel R
I first contacted Right Now Heating & Cooling…and they flat out suck. Their “estimator” was nothing more than a pushy aggressive door-to-door salesman that did nothing more than take a picture of my HVAC unit and then try to get into my bank account. Next, I contacted Western Heating & Air and they were friendly and professional while giving a real estimate of what the whole job would cost. Then I contacted Diamond. The guys from Diamond were much MUCH more thorough with their estimate and offered a much better solution (the estimate actually took two days because they brought in a manager and a highly experienced installer to come up with the best plan). They installed a new furnace, new thermostat, carbon monoxide detectors, a new A/C, tubing, ducts, new return, new vent, shiny insulation, and a new thingamajiggy. Bam! They nailed it!! The job they did was excellent, the system they installed was jaw-dropping and the service they provided was unparalleled. Oh…and they beat the others on their price too!
Thumbs up for Diamond Heating & Cooling and five stars all the way in every category! I highly recommend this company and I will use them for all of my houses. Thanks Cord (hope I spelled that right), thanks Dylan, thanks other guy who was there installing, and thanks to the friendly receptionist and the girl in billing.
Tom Spencer
I decided to have my 20+ year old heater and AC replaced. Glenn came out for an estimate. I had 3 other companies come out. One wanted to sell me a $13,000 system. Another was $11,000 and the last was about $180 more than Glenn’s. Their system was a step above what Glenn proposed. Glenn matched the system and did not raise the price. I went with Glenn because he was the best and most personable sales guy out of all of them. I added on a water heater replacement too.
Day of install two installers came, one was one of their Senior Techs, Brad. This guys was great. Explained everything. Was fun to talk too. Open and honest about everything. Quite frankly, I’ve never had a better, nicer and efficient installer/Technician come to my home.
If you can, ask for Glenn as the estimator and Brad as the installer, you are golden!!!
I will continue to do business with Diamond for the life of the equipment.
David Retig
Anthony did a great job. He is very knowable and efficient.. Diamond heating was the only company who answered there phone and got us service in under 24 hours.
rich Yeaman
Sean was extremely friendly and nice..he came to talk to me about a water softener and explained how it would benefit my home..I was very happy with him and Diamond Heating and Plumbing and I would recommend to family and friends..looking forward to my new water softener and all the benefits it will provide my home..
Mady Neville
Jason represents this company well. The company itself is very serious about caring for their customers and their exact needs. Very genuine, thorough, and straight forward, which I appreciate. ~ UPDATE ~ Jonah and Dominic came out to install our new HVAC system and they were timely, efficient, friendly, and we are very satisfied after working with them 😌 Cheers to our new HVAC unit 🍻 👏🏻 may it have a long lasting life haha 😄
Mike Mothersill
Jason was prompt and very thorough. We had an intermintent issue and he covered all the bases and was able to fix promptly. Communication was great. Would recommend Diamond hvac and will use again.
Precisionpaintingplus&Remodeling
Dimond heating is a excellent company.
Haley in stalled a new furnace and air conditioning system. Haley and her helper is very professional and have excellent customer service. I own a company also and I work with alot people and customers I know good people when i see them. 100% satisfied
Thank you Haley, her helper & Jason the sales representative
Thank Dimond heating...
Sylvia Sosoka
DIAMOND HEATING AND COOLING IS THE BEST. Jason, technician, did a yearly maintenance to my HVAC system. He was thorough. arruved when he said he would and explained a lot of things to me. all an all a great experience.
Kathy Barnes
Jamie was great. She is courteous and professional. She asked questions to be able to present the offers to replace the equipment in stages or all at once. She was friendly and a pleasure to work with!
James Hadland
Jeremy was friendly, knowledgeable and ready to take care of basic maintenance business. He also volunteered to do a little tidying up of the original sloppy installation. I appreciated his concern of detail.
PLEP Idaho
Three folks from Diamond heating and air came out today for the second time, full of knowledge, very friendly, and helpful, offering all kinds of great advice while inspecting my system. Excellent staff, with lots of information!
Christine Marion
I used Diamond previously and was quite happy, so when I needed help with a thermostat installation I immediately called them. Owen was excellent, knowledgeable and a great help. Definitely recommend Diamond for any HVAC needs.
Rod Mortensen
I have been using Diamond heating for years. I have always had great success using these guys for all my heating and ac needs. In 2021 we needed a new heater and ac
Scott Smith (Sol Invictus Vineyard)
Anthony was fantastic! He was very professional and considerate and explained exactly what he was doing and how I could keep my system running effectively. Highly recommend Diamond Heating and Cooling.
Steve Schultz
Anthony was very pleasant & professional. He was a pleasure to have service our Heating system.
Diamond Heating is the best in the valley for service or installation of your HVAC system.
Kyle Swanstrom
Technician was polite and professional. He was willing to share his knowledge to educate me (a layperson) as to how my system worked and what was wrong. I’m excited to use Diamond Heating and Cooling in the future.
Mark Buratto
I requested a quote to replace my 22+ year old HVAC system, and my salesman, Cord, was crawling under my house and through my attic so that he could give me the most accurate quote. If their installation team works anywhere near as hard as their sales team, I’m confident I’ll get the highest quality work.
mark Brasil
Owen was on time , and very professional . He even covered his shoes when entering my home !! He quickly diagnosed the problem , and got to work immediately. When he was finished, and we made sure everything was working correctly . Thanks Owen for your hard work and quick repair .
Nicholas Puerner
I use josh for almost all my electrical. Owning a remodeling company it is hard to find people who do good work at a reasonable price. Well look no further I will continue to use amd refer this company to everyone
adam Fuller
I have an old home with under the house access that is not easy to get into, Anthony was a great sport about crawling under there and taking care of my furnace. I'd recommend this business to anyone.
Juergen Flamm
Jim and Robin came back this afternoon to connect the new Swim Spa to the Power box they had installed last month. I am very happy with the very professional, clean and efficient work they delivered on time. Thank you guys.
Laurel Skinner
Haven’t had any issues with our new ac/heat system. Quick and clean. They did an awesome job and followed up without me asking.
Earl Scharff
Peter was very professional and dog friendly. He answered and explained the answers to our questions even though they were not specific to. The heating maintenance job he was performing.
Charles Oskierko
RYAN did a outstanding job and didn't hesitate to explain a few procedures I had questions about. This company has outstanding technicians and obviously know their HVAC systems.
Somsiri Stovall
Dash is new technician but he got trained well and know how to do the job. I will give a chance for someone like him and he is very polite.
Gregory Ranlett
Jason presented promptly to my property and replaced a thermostat quickly and efficiently. Jason was friendly and very professional and I would recommend Daimond HVAC to my friends for all their HVAC needs!
Jodie Martin
Diamond really shines on customer service! From hvac install to plumbing repairs. Always professional, on time, and reasonable prices! They will be my go to for any future plumbing, hvac, or electrical.
Aimee Murphy
Caden did a wonderful job servicing my HVAC today. He is very professional, personal, and informative. I highly recommend this company for service of your HVAC needs.
Sharell Newman
Extremely technical yet able to break it down to my understanding. Didn’t leave till they felt it was what I wanted great job skills. Left name and number to call back when I get next months bill. Thanks guys
John Osborn
Albert was very professional. He was knowledgeable, efficient and my system running again very quickly. I highly recommend Diamond Heating and especially Albert!
Matt Brown
Diamond heating & cooling ripped out our old broken HVAC system and installed a new gas water heater and gas furnace all in one day. The system works great and they did a professional job and the installation looks clean and well done.
Ted S.
Anthony did a great job doing the winter service on our heater. We will be using Diamond HVAC for all of our heating and AC repairs and maintenance from this point forward. Thank you for the quality and courteous work done on our HVAC unit, it is greatly appreciated.
Peggy Drzayich
I'm fairly new to Diamond and have been thoroughly impressed. Every person, at every level, has been great to work with.
I would highly recommend them!
Ralph Lowe
Jamie was a joy to work with; very professional, knowledgeable and friendly. I would highly recommend her services. She went the extra mile.
Eric Sjoberg
Great service, very straightforward and explain everything well. Have been a silver club member for years and will continue to be for years to come. They are the best in the business!!
Jerry McKnight
Diamond Heating and Cooling also provide electrician services. Their master electrician, Josh Smith, provided an estimate for services we will use in the near future. He was punctual, professional, knowledgeable, and courteous. Prices quoted were reasonable.
Mike Youngblood
Owen came out, was very professional, and more importantly knew exactly what the problem was! In addition to fixing our problem and getting our heat back on, Owen checked out some other parts and replaced a flame sensor under warranty. We were very very appreciative, and very happy with Owen‘s work! Thank you so much!
Cynthia Alley
Erik was awesome, patient with my questions and professional. He went the extra mile by doing repairs to the connections that had come loose and pointing out an issue to keep an eye on for possible replacement in the future.
Maureen Heath
Had my heater go out on a Thursday night. Diamond Heating made it to my house on Friday morning (on time) and tried to repair the furnace (turns out I needed a new one). The new furnace was installed by Monday and they left me 2 space heaters to use while I was waiting. Always on time and happy so far!
Jubilee Julie Degitz
Danny did a fantastic, quick, efficient job. He is professional and pleasant to work with. I would highly recommend Diamond Heating and Cooling. Blessings and Joy Always Joyfully Jubilee 😃 …
Stan Pierson
Al came to the house, removed the non-working water heater. Installed a new water shut off, gas line extension and water heater. Everything went smoothly! Great service and all w/in 24 hours of call for replacement!
Steve Carter
We were very delighted to have Diamond HVAC come out to conduct our scheduled maintenance. With the weather change coming, we’re happy to have a dependable company helping us out.
Thanks very much!!!
Adam Farnsworth
Caden was just friggin awesome. If I ever have to call this company again and I don't get him we gonna have problems. He found the problem in minutes. Saving me SOOO much money. Thank you Caden.
Audrey Musgrave
The technician, Owen, had knowledge of the repairs needed and provided exceptional customer service. I would and have referred family and friends to Diamond whenever they have heating and cooling needs.
kilothreeaz
Chris and Hailey were friendly, helpful, and got the furnace online in a minimal amount of time. Excellent service, totally recommend.
Joni Wood
Nate was amazing he got right to work and figured out the problem quickly. Very friendly and respectful. Will definitely be using this company again!!!
Eva Flores
Woke up to my furnace not working. Diamond Heating sent out Albert ASAP to get my furnace working and got incredible service. Thank you for the quick service and friendly service.
Jeff Kern
Great communication, and on time service! I was very impressed with the technician that came out and gave us our initial estimate. I felt like he was very thorough inspecting our current situation, system, and listening to our concerns to come up with the best solution for our needs. They were 1 of 3 estimates I received and were competitively priced with the other 2. It was ultimately their communication that made my decision to use them.
Even though we had a few minor issues with the initial install, they stuck with us, continued to communicate, and took the time to insure the install was correct before they walked away. I value companies that can admit when something isn't up to their standard and stand behind their work to insure they leave you with their very best.
Well done, everyone at Diamond!!
Candace Rossi
Ron and Robbie came out to look at my kitchen outlets that were not working over the weekend. They were able to explain what probably happened and how to avoid it in the future. 5 star device for sure
Tony Rutz
Caleb was attentive, deliberate, thorough, and punctual.
At the same time, he was interactive, interested and willing to share his knowledge of the system. It was an altogether great experience, and would welcome him back again!
Gustavo Elias
They did a great job! They provided friendly service and they worked hard. They provided us with a great product and explained everything really well. I could not be happier with the job they did.
Gary Buentgen
Haley did an excellent job fixing my flexible ducting in my crawl space. Moreover, she went above and beyond to shore up some other hanging ducting work -- Haley is the best.
EZ Rhino
On time, efficient, HONEST, personable, patient, and a total HVAC system at a very fair price. Jason is the type of sales associate everyone should have.
Brandy Leal
My heart went out. He came out same day and fixed everything quickly. Explained everything to me, and answered all my questions. Very professional.
Todd Hurless
Just had a productive conversation with Sean and made an appointment to fix my water heater problem. I highly recommend him and his company.
Chuck Weir
Hi, this company serviced our 11-year old furnace. The diagnosis was 'terminal' (we anticipated that).
The service tech pointed out why the 'repair/fix option' didn't make sense and suggested the 'replace' option.
The sales person came to our home the next day; he was knowledgeable and professional. He pointed out installation issues with the current unit which contributed to its shortened life. He suggested a unit from a different manufacturer and explained how well this unit would match up with our home. He assured us the new unit would be installed by experienced techs that worked for his employer and would to the job right the first time.
Both techs showed up the following Monday, did a top notch job and explained the mistakes made 11 years ago and showed us how they did the job right.
I would recommend this company to anyone looking to replace their furnace.
The Baldwin Family
What a great experience! Tony did a fantastic job with my tune up. He was able to show me and walk me through every step. He was well spoken, clean, friendly, professional and very knowledgeable about what he was doing. Diamond is a business I am happy to support- LOVE the fact they put their employees in DAVE RAMSEY! You guys rock!
2022: Dash did a great job with my tune up. As always the guys from diamond educate me on how to better own this system! Highly recommend!
Carol Adamson
They scheduled an appointment for us immediately, and even came out earlier than expected as they had a cancellation. Cameron was knowledgeable, efficient, guided us in the right direction with our choices, and had the thermostat installation done before we knew it. We appreciated the quick service with hot weather upon us. We highly recommend Diamond Heating and Cooling.
Stephen Hopkins
Tech called prior to arrival and within appt. window. He was very knowledgeable and thorough. He reported the result of his tests and maintenance. Pricing is fair
for service provided. Diamond's overall performance and customer service is excellent.
Rosemarie messado
I am overjoyed that I've finally found a HVAC company that is dependable, trustworthy, professional and have the expertise required to provide excellent service!
Tandy Killingbeck
Very professional serviceman, he knew exactly what to do and gave us recommendations to help prevent further issues. Always can count on a great, well done, quality job.
annette Tetreault
We needed to have the AC unit serviced for our tenants in Mountain Home. Being the temp topped 100 degrees, it was imperative to their health and well-being to stay cool. We contacted Diamond late in the day and they were out to diagnose and fix the issue first thing the next morning. A big THANK YOU to Ryan, Josh and the Diamond team for their quick response, professional and thorough diagnosis, and repairs. They really made a positive difference. I would definitely recommend Diamond Heating and Cooling to anyone in need.
Kimberly Stockwell
Diamond Heating and Air to the rescue!! My 82 year old mom was without air in very hot heat for 4 days (she has paid for a home warranty through Cinch who has been unresponsive for 4 days and has offered no help and no referral). I called Diamond Heating and Air and they were able to come out same day with professional, courteous staff…temporarily fix a 30 year old system and get us scheduled for a new system! Thank you Jason and Cord for your help today!!! GREAT COMPANY-HIGHLY RECOMMEND
Angela
Diamond was professional and cost effective from the start with quoting the system to the end with being very conscientious about cleaning up. The walk through of the new system was great. Danny pointed out the extra efforts they put into the installation to ensure easy operation for me in the future. I will definitely be using Diamond for future maintenance. Thank you!
Svea Sorensen
My A/C was damaged in a car accident. The two men who came and took the old mess away and installed my new one were great. I really appreciate the great service. Diamond went above and beyond in getting a replacement for me and installed in 2 days. The outside temps were in the 90’s so it was very toasty inside. Thanks to everyone at Diamond.
Phil Sauter
Jonah and his crew made did a absolutely wonderful job installing my heating and air conditioning. They were on time they were professional and they completed the task without any problems. They never Disturbed the household. I absolutely recommend diamond heating and cooling for all of your heating and air conditioning needs.
Keiko Neufeld
Our A/C broke the night before the first triple digit day of the summer, and Diamond Heating and Cooling was able to come in the next day and get it fixed! Josh found and fixed the electrical issue super quickly, and even explained what had happened to us. He was very nice and we really appreciate the quick service! Thank you!
Angela Johnson
Jamie was professional and thorough with her assessment. She provided a couple options and didn't push us to buy more than what our home needs. I appreciate the honesty and integrity this company provides. We're looking forward to our new unit being installed.
Coleen Baker
After dealing with another company who I had a maintenance agreement that would not prioritize my repairs after 5 days without a/c, Diamond went to work, found the part and repaired my system within 24 hours of my first call. Special thanks to Laura for keeping me informed the entire time and especially Nate for taking the time to explain the repairs and then providing speedy excellent service. I can't thank you guys enough!
Pam Myers
Anthony was very professional, promo & knowledgeable. He fixed the furnace, as it wouldn't turn on. I would call them again
Mark May
We contacted them Thursday of last week using the Yelp request for quote when our A/C died on us in 90 degree plus heat. They responded that night and said they could have someone to us on Friday--the next day!! Unfortunately I didn't see their answer until Saturday... So back to messaging again-only this time I was going to be keeping a better eye on my messages. Sure enough, I got another response saying to call the answering service and they would get me set up for Monday. So I did and they did and Monday afternoon Jason and Caleb show up after calling to let us know they would arrive shortly. They found immediately that the capacitor needed to be replaced. After going to get one, they installed it and as I'm writing this, the temp at our bedroom vent is 59.3°F!!!
So now we have 2 companies to contact and cancel our appointments with that are both scheduled for Wednesday! That was the earliest that anyone else could come.
And after installing the capacitor and monitoring the system for awhile, Jason pronounced everything to be good with no further need to do anything more. I mean he could have tried to upset any number of "fixes"- top up the freon for example or saying the system needed to be replaced entirely,
So in my wife's and my opinions try Diamond for your A/C needs, We certainly will.
Bruce Erdley
Prompt service during extremely warm temps. Thorough checking of AC unit and quick repair. Very friendly and knowledgeable service men. Repair was made in less than 30 min. 🆒results.
Very pleased with Diamond Heating & cooling. …
Carol Jensen
Initial call was very responsive, our old A/C unit was not working at all, after talking with representative, we decided to replace whole HVAC system. Received estimate on 6/29/22, but first installation date was not until 7/19/22. Boise has been going through excessively high temps during the wait time, so Diamond provided a portable unit to get us through. Installers arrived as scheduled, were very efficient, knowledgeable and accommodating to our needs and property.
Cheryl T
Diamond came out and did some electrical work in my home. They did an excellent job and were very helpful. Big thanks to Ron Chambers!
natb B
Diamond installed a new water heater and AC for me last year. I thought then that they did a great job, and today when I got a surprise cold shower, they were super responsive and quick to get the issue resolved. I like how they txt information and a pic of your technician before they arrive, and also call when they are on their way. Albert was great, professional, and quick to diagnose the issue. Things happen and life isn’t perfect, and though it’s a bummer there was an issue, so far I’m happy with the response and interaction w this company.
Joe Foruria
Jamie was very professional, knowledgeable and helpful. She has such a positive attitude and cheerful personality. She answered all my questions and gave me multiple options to choose from for a furnace and ac replacement. The quotes were easy to understand and fairly priced. I look forward to seeing the finished product.
Michelle Werner
Diamond Heating has always been honest and trustworthy. Harley and his assistant did a great job for us. They worked very hard and got our AC working.
Lee Risner
Wayne was very professional. He was on time. Did a great job! Price was fair. I will definitely use them when it's time to replace my entire system. I highly recommend diamond heating and cooling.
Allison Formal
Diamond had a great price for installing a whole home humidifier. Both the sales man as well as the install gentleman were wonderful. I can’t be happier.
Sandie Turner
Glen was amazing when giving us information on a new unit. No pressure no nonsense guy but very informative. Very good at his job and enjoyable to deal with.
Wilson Creek
Was very timely and made sure that our residents were taken care of the day of, even on a weekend! I have recommended them to a couple of our sister properties because of how responsive, professional, and timely they were!
Mason D Monasterio
Haley did a fantastic job with our AC install. Diamond had competitive prices, and they were flexible and helpful with scheduling.
Murray Daley
We had a gas line extended to the far side of out home. They did what they said quickly and neatly. The communication was first rate and Sean was a pleasure to work with.
Ron Robinson
Great job and very helpful let me know what to do and it worked wasn't heater was thermostat good people from start to finish highly recommend
Skyler Buchta
My grandma got her A/C cleaned and serviced. The gentleman we had was named Joe Soria. He was very polite, very nice answered all of my grandmas questions. Thank you guys so much for such great service 😊☺️😊☺️😊☺️ …
Rusty walker
Al was very pleasant, did a thorough check of the AC unit and furnace. Recommended getting Diamond back out to offer up a cost estimate for replacing the 23 year old system. Fantastic service.
Emily Sutherland
I have worked with diamond many times for repair, maintenance, and installation on multiple houses. They are not only professional but they are kind and friendly too. I have called numerous times during after hours when an A/C unit has gone down in 100゚ weather or a heating unit has stopped in the dead of Winter. Every single time someone has shown up that same day to help me out. The folks who go out to the sites are so easy to work with.. they offer options without upselling me, and they are never condescending or short. The office staff is funny and happy when I call. You can tell they love working there.
Alex Guerrero
Diamond Heating and Cooling did a terrific job, the instal was quick and painless. The pricing was the best we saw in the valley. From the sales professional Cord and our installer/tech Danny, great service all the way around.
Stephanie Huffman
Peter was very professional. He took great care in inspecting our HVAC system. I would recommend Peter and the Diamond Heating and Cooling team.
Daniel Drake
Our temperamental furnace was acting up again over the weekend. I called at 8 this morning and scheduled a service visit with Courtney.
Owen arrived about 1:30, diagnosed the problem and made the necessary repairs within 45 minutes.
Because the previous service call didn’t fully repair the problem, we weren’t charged for today’s visit and the installed part was reasonably priced.
Thanks again for great service all around!
David McFarlane
Diamond has been great. My mom had "Boise clean air" come out and quote her almost $2000 for a duct cleaning job USING A FN GLORIFIED SHOP VAC at a 1000sq foot home!!! She called Diamond H&C here cause they installed her furnace and AC. They told her the price is far far too high. She then called the company Diamond works with for duct cleaning and they charged $350. Less than 20% of Idaho Clean air/Boise clean air, AND they used a proper utility vacuum truck.
Diamond also took pictures of the coils on her furnace instead of charging her to clean them cause they were still clean 3 years after her furnace was installed. Glad she did not pay $500 for Boise Clean Air to do that when they wanted to.
DONT TRUST ANY COMPANY PRAYING ON ELDERLY FOLKS BEING SCARED INTO A $2000 2HOUR JOB.
AN EXTREMELY LARGE HOME WITH A COMPLECATED DUCT LAYOUT SHOULD ONLY COST AROUND $1000.
Troy Van Houten
My rating - Jan 2022 - Brad and team removed my 26yr old HVAC system (took to museum, ha ha) and replaced with a modernized system. Thermostat has an app to maximize flexibility. Thanks again for Diamond service!
My rating - July 2018 - see picture attached of the saaaweeet unit Diamond installed for me at my Meridian rental when the temps soared above 100 degrees. They even brought in portable units to keep things cool!!! Clean install and appreciate Al, Robert, and Owen getting me fixed up quickly!
My rating - May 2018 - Eric from Diamond really nailed it! Who comes to fix your AC on a Friday night in the rain? Eric gave several options cost-wise to fix my issue. Once choosing one of the options that fit my budget, he discovered he didn't have part he needed in his truck. Rather than put me off till Monday, he called another Diamond repairman at home and says, dude come bring me part xyz... sure enough, 15min later here comes the part and we got my AC all buttoned up. I really feel like what I paid for was worth it given all the variables that could have caused failure. Thanks Eric and Diamond!
Richard Korman
We had gotten a new system from Diamond. We heard a noise through the vents. He came out and checked everything and said it's just a more powerful unit and is blowing better than the 20 year old one they replaced. It's not that loud of a noise. The longer we have it, the less we notice it. Very satisfied with the service.
Robert Todd
Diamond put in an air condoning unit and a new furnace 2 years ago and now I will be scheduling a new water heater. They are easy to deal with, do great work at a very reasonable price. I give them 5 stars and highly recommend them
Geneal Thompson
I was very impressed with the knowledge and service. And … the willingness and kindness of the professional was outstanding.
David Harmon
Jason did fantastic job. He was on time and very efficient. I'm very happy with Diamond and will continue to use them.
Kent Foster
Very knowledgeable, professional and was right on the time scheduled. Gave me all quotes on site for various options. Waiting for serveral other estimates from competitors before making my decision.
Katherine Miller
After my AC going out and over 100° temperatures, I was a little freaked out that I was looking at a major problem. Caden came out in less than 12 hours, diagnosed my problem which was not severe and got me up and running with no issues. This is the best business that I have dealt with in the area. The office staff are amazing as are the technicians. I highly recommend diamond heating and cooling
Brock McDonald
Very professional, honest and straightforward with his estimate for replacing our oil furnace.
Cindy McCrea
Same day service on a cold January day, friendly technician, transparent pricing, got the furnace back up and working quickly, great experience.
Marilyn Moore
Owen was outstanding-very professional and reliable. He was fast to respond to my call. I appreciate his openness snd honesty. His suggestions were good with no pressure. I look forward to a long relationship with Diamond Heating and Cooling.
Vince Cedillo
Diamond kept an open line of communication throughout the entire process. Showed up on time and worked efficiently on site. The tech was knowledgeable and was able to communicate best practices and future schedules we need to pay attention to. We are huge fans of professionalism and efficiency and will be calling them again when the time comes!
***
Another issue arose and they haven't disappointed. Fast, efficient, professional. Stellar work!
Michael J Brown
Very friendly and professional crew. Did an amazing job. On time and explained everything. Highly recommend!
Nancy Spratt
He called re his ETA; was on time, professional, & knowledgeable. He explained what he had done & the results. Diamond & staff are tops!
David Barfuss
He was very professional, and did a very good job. I am very pleased with his service.
Dave Morales
Danny came to pressure test before the city inspector arrived. He did a great job of making sure everything worked well and even connected the drainage pipe to my hot water heater that I didn't even realize was off. He was very professional, very knowledgeable and answered my questions and gave me recommendations as well. He's a good guy.
Donna Wade
Nate provided us with a second opinion that really helped us decide what steps to take next on some required system maintenance. He was direct and forthright which was much appreciated!
Edward Plympton
Al, did a great job and I was highly satisfied with the service he provided. Would recommend Diamond Heating and Cooling to everyone!
Russell Centanni
Caleb was excellent. He was personable and easy to talk with while answering all the questions I had. Obviously he has been will trained in the skills needed to complete the tasks at hand. Thank you!
Rosemary Drinkall
Chris was very professional and pleasant. He put a new motor in my AC unit and so far it is working well.
Jody Baker
Sean did an exceptional job installed a pot filler faucet on a brick wall in our kitchen very clean and professional I will definitely use him again
Peter Tetreault
I was very impressed with Joshua and Robbie there professionalism along with on time and cleaning up after themselves. You don’t see that and a lot of businesses nowadays they care about their customers
I would recommend them to anyone
Richard Gerber
They were very polite and professional. As well as knowledgeable they got here quick and did a great job
Shelly Hough
Dash is professional in appearance and manner. He did a thorough inspection and maintenance service on our furnace including changing the filter.
kayakeridaho
Technician was professional, accurate and very knowledgeable.I would highly recommend Diamond for all of your heating and air conditioning needs.
Jean Crickenberger
Jamie Foruria was very professional and helped us a lot . We’re using them to replace our furnace and I know we’re in great hands.
Johnny Green
Nate was courteous, efficient, and communicated well! We look forward to seeing him for ongoing maintenance work!
Will Luo
Joe is a super nice person. Very professional. Feel very comfortable letting him take care of my AC.
Pam Uptmor
Diamond changed out our hot water heater to a different and better brand after our one year old one wouldn't light. Great service and great integrity!!
David Anes
In the middle of a very hot day, out AC died.
Jason from Diamond Cooling and Heating was able to quickly come out and do a quick repair and get us back on track to cool.
Craig Gallagher
Jeremy was scheduled to arrived between 3pm-5pm. He called about 20-minutes ahead of time and said he was available now, if convenient. He arrived, examined the entire system, completed his tasks while at the same time being very personable. Overall, great experience. Typical of what we've come to expect from this business.
Vicky
I had such a good experience with Nate. He took the time to explain the issues & went above and beyond. Great customer service-I will recommend Diamond Heating & Cooling to everyone that I know!
LeiLani Treasure
Cord was an utmost professional. He was thorough, friendly and informative. Wonderful experience. Thank you.
Just Johnny
Jonah did a great job replacing our antiquated Heating System! Prompt and Professional service! Would Highly Recommend!! Thanks guys, great job!!
Jordan Namle
I will be forever grateful for Diamond Heating and Cooling. When another company failed to show to an appointment at a tennants home, I called Diamond at 4:30 pm on a Friday and they had someone out to the property and a fix implemented by 7:30 pm. Caden was super helpful and professional, and Laura was so kind and reassuring in our time of need. Many, many thanks!
Matt Henrikson
The team at Diamond Heating and Cooling are amazing to work with! We had them change out our water heater and it was quick, painless and a great price! They are super responsive when needed in a pinch and do great work. Everyone is very knowledgable and friendly, and we will continue to use them for all of our future needs.
Jeff Deweese
As always they are spot on. Communicate with us and explain everything thing that is going on with our system. Will recommend them to everyone that needs this kind of service.
Melissa Peterson
Every time they come out is fun! Great people in the field and on the phone! 🥰 …
Lisa Johnson
Technician Albert showed up earlier than scheduled. He was so friendly and knowledgeable. Got to work immediately and fixed the water heater issues in no time. Stayed to see if the parts did not leak. Found one and replaced the part. Works like new!!! Love Diamond Heating and Cooling
John Salsedo
Eric found that our sensor in our furnace was dirty and he cleaned it. It worked perfectly after that and we had heat again. Eric is professional and the Diamond Heating and Cooling service is great! We highly recommend this company and will use their service again for all our HVAC needs!
Robin Card
We recently updated our furnace and A/C and solicited 6-7 bids from around the valley. We had never used Diamond before, and had really only used one provider for the last 12 years.
From the start, Diamond was very responsive, informative, friendly, and professional. Our sales representative, Cord, was really good to work with. At the end our our proposal process, not only did Diamond present a system that would be significantly more efficient that our old system, but they also presented a system what was one of the most highly industry rated, and at a lower cost point than the local competitors. Additionally, their technician was able to propose an installation type that would remove some of the issues we were having with our older system around air build-up.
The installation was seamless, and the crew were friendly, courteous, and knowledgeable. They did the install in less than a day, and did a phenomenal clean up as well.
The new system works really well, and is significantly quieter than anything I have ever used. Additionally, we discovered, after they left, that the pilot light in our fireplace was accidentally put out during the install. I called to let them know, and they sent Wayne out the following morning to re-light it. He was on time, super friendly, and very efficient with his work.
I can't say enough good things about Diamond Heating and Cooling, and the team I worked with, from the sales representative, to the technician, to the install team, to the office staff, and finally, the HVAC tech that came out today. Very pleased and would recommend, to anyone, giving them a call if you are in the market for a new system or simply looking for a new provider to maintain your current system.
jason watson
Jason our comfort advisor came over to our house to give us some pricing. Without going into great details, Jason was pretty much the best decision we have ever made in our lives. I don't think he could improve on anything. I would even say that he could maybe scale back his awesomeness and still be the best thing out there. Diamond is truly blessed to have him leading their team. Jason,, and everything about him is definitely the future of how we will be living our lives.
Terri Blount
It was super patient with my dad and with me and did a fabulous job. I will always request him to be our tech.
Katie Thatcher
Called into the main office looking for a bid. Office staff was very courteous, got me an appointment the same day. Jamie came out, very professional, explained the process in full detail and had the quote ready for me to review within minutes. Super excited to be working with Diamond Heating and cooling!
Tyrone Ridenour
Joe contacted me and said he was ahead of schedule and asked if he could come early and I agreed. He arrived and immediately introduced himself and explained what he was going to do. He started with the heating system check and asked if we had any problems which I answered no. He performed the A/C inspection testing pressures and operation then cleaned the condensers to make sure it worked at optimum efficiency. He explained his inspection while working. He was very courteous and easy to get along with. With his experience and explanation of maintenance and benefits of the service I know our system is once again ready for the harsh Idaho summer. Thanks Joe for doing a great job and maintaining the high standards expected from the employees and customers of Diamond Heating and Cooling.
scott engstrom
Service was great. They stayed till almost 9pm getting our furnace installed so we had heat. They didn’t try to price gouge me either, other companies were charging 50% more for the same product. Their warranty and 2year money back guarantee was superior to the competition. So far it has been a good experience with the whole team.
K McSparks
We had Diamond come out to provide a second opinion after another contractor told us our heat exchanger was shot and the furnace needed to be replaced ($$$$). The technician did a thorough inspection and provided photographs of the unit to demonstrate the condition (we think the other contractor showed us pictures that were not even our furnace!). He reported that the furnace DID NOT need to be replaced. We then had a second appointment with Diamond to do a service a cleaning. They reported that the furnace was actually extremely clean and in very good working order for an older unit. Diamond literally saved us over $7,000! The office staff who answer the calls are beyond friendly and provide prompt and outstanding customer service. Both technicians that came to our house were professional, courteous and friendly. We are leaving Boise but we will be telling all our family and friends that Diamond is THE BEST!
Alex Y
Albert came to see what the problem was with my AC. He was great, super respectful, friendly and professional. I would be very glad to have Albert come back if we had problems again down the road. Thank you Albert.
Cathy Gouin
Wayne was our technician that came and fixed our heating problem. He was very professional and polite. We have never owned a dual zoned home but he gave us some good suggestions on how to run the system for it to work best. We really appreciate his work and knowledge! Thank you!
Jessica Salazar
All around great service!
The installation team was on time and very professional. They explained everything they did after they finished installing and answered all questions.
Superfast turnaround on a new furnace/AC system. Called on a Monday to confirm and was installed on a Wednesday. I highly recommend Diamond Heating and Cooling. You will not be disappointed!
Loren Mart
Called for after-hours service. Showed up within 30 minutes of estimated time. Completed service within 20 minutes of getting parts. Professional.
Sue Camp
Doing a full conversion of heating, A/C, and water heater from all electric home to natural gas was a daunting task. Diamond Heating and Cooling was absolutely fantastic from start to finish. The customer interaction through the process was unbeatable, they helped me negotiate every challenge, and when it came to installation day I was absolutely in awe at the efficiency and professionalism of the crew. Wow! Absolutely highly recommend!
Patty DeGeorge
Dash was on time, professional and courteous. Diamond is a reliable and reasonably priced company.
Sandy Stivison
i Appreciate that I got a call telling me when he was coming. He explained everything he did today. He was very helpful. I recommend Diamond Heating and Cooling to all my friends and family.
Aaron Boschi
This company has been great for me and my family. When I needed them urgently they were there when I could find none other. They then stayed and completed everything that I needed including writing up a detailed inspection for a home purchase. Prices are great and service. I would not go with anyone else. Thank you Diamond.
Heather Capener
We’ve been using diamond for about 7 years now for routine maintenance. They are always helpful, knowledgeable and quick to respond. Owen was able to quickly resolve an issue we had with our dampers and answer questions we had about updating the electronics portion of our hvac system. Their membership program is reasonably priced and provides great discounts!
Samuel Evanovich
Diamond has top quality service. Not the cheapest of the local companies I checked with but their communication and follow through with my repairs were great. I recommend them if you want great service. Saul the ac repairman and the coordinators for diamonds dispatch were all great people to work with. Kept me in the loop and answered any questions I had. Satisfied customer.
Updated 2/4/2022
Once again great service. I signed up for their maintenance program and had my furnace checked out. Really appreciate their punctuality and the notifications by email and phone when Wayne came out to take a look and service our furnace. Great company and excellent customer service. Highly recommend them if you have heating and cooling needs.
Tyler Carlisle
Jason was awesome, gave us complete satisfaction that we were using the right company to do a full install at our property. We got many bids and ultimately went with Diamond A. because of their reputation and B. because Jason was down to earth and didn't try to sell anything.
Mike Witty
Annual check on furnace in fall and air in spring on monthly payment and schedule appointments. Great company!!
Karin W
I was seeking a second opinion on possible furnace work and was stressed about that. The reception people I spoke with at Diamond Heating & Cooling were so helpful, professional, and calming and set me up with a technician for the same day.
Wayne arrived on time and was friendly and professional. He listened to my concerns and inspected the furnace, then provided clear, practical information and recommendations. I so appreciate Diamond’s responsiveness and help!
Jennifer Hood
I called to get an estimate to replace my HVAC system. Diamond got me scheduled for a next day appointment. Glen came to my house, inspected my system, explained what each of the different parts does and how they work together, then provided me with 4 comprehensive estimates. Glen is knowledgeable about the field and the products. He is polite and was very informative. I appreciate his commitment to excellent customer service. Thank you again!
jaymie belcher
Sean was extremely professional and kind. He was very knowledgeable and helpful in our next steps.
Joel Hess
I had this company provide a second opinion and very glad I did. It turns out that my suspicion of the first company was correct and that 90% of the "necessary right away" repairs the other company suggested were totally bogus. Owen identified 2 legitimate items that we had repaired. Even those 2 he said would not necessarily be considered immediate. He even ran to the parts house to pick up a necessary part when that company wasn't answering the phone. 5 star - 10 out of 10!
Raulin Olivera
Anthony was knowledgeable and answered my questions. He also gave me the status of our systems in a way that was easy to understand. I have been using Diamond for years and have always been satisfied with their service.
Linn Zweber
Emily was great! She called first and was on time. She checked out our gas fireplace quickly and efficiently and gave us the diagnostics. It was expensive news but at least we knew what we were looking at for repairs. She also checked out our water tank and said it also needed servicing. She gave us great info about our systems. Then she went over to our rental house and did a cleaning and diagnostic report on a gas fireplace there and changed the filter in the HVAC system. Very pleased with the service and maintenance visits and enjoyed talking with Emily. We have requested her for our next maintenance visit also!
Inspector Winship
What a tremendous experience this was. From the office, to the bid, to the install. Diamond did a great job.
Mike
Kelsea did a great job. Explained everything and was nice to chat with.
Anthony also did great work as usual. Always explain whats been done and how the system is working. Great job. Always happy with Diamond!
Thomas Thompson
Owen was responsive, professional and performed the repairs quickly to get my system up and running on the coldest night of the year. Thank you.
Greg Mugavero
Anthony was fantastic! He responded quickly. And was very knowledgeable about our unit. Also, he shared tips on how to avoid various issue's in the future. I would recommend Anthony and Diamond Heating & Cooling to everyone I know. Thank you.
Cristen Short
Very kind employees, great response time & super helpful! We got three quotes and theirs was definitely the highest in cost though. Seem to be a good, reputable company though!
Bridgette Harris
Al came out and gave us truly spectacular service! He answered all the questions we had and explained things in a way we could actually understand, which made all the difference. I feel like we’re actually going into the summer with some idea of what we can expect, which is HUGELY helpful. We’re definitely a Diamond family now!
jan maxey
Very happy with this company! Their communication is good and the alerts and reminders are very helpful. Caden was “very” pleasant and did a great job! This was a maintenance visit however I had questions about a filtering system and he went over all the details of what the new system would offer and what to expect. I highly recommend this company to anyone who needs to be able to truly have trust and honesty in a heating and cooling company.
Eric Christianson
We have been using them for several years. They do a great job explaining what they do and options for us to purchase.
RICHARD STROUD
I was really impressed with Diamond Heating and Cooling. I wanted a furnace tuneup. Glenn came out to do the job and he was very courteous and explained to me what he would be checking. He reported to me the furnace was in great shape, and the service fee was reasonable. I would not hesitate to recommend Diamond Heating and Cooling to anyone.
Follow up review about 1 1/2 years later. Ryland came out to do an air conditioning tune up/preventative maintenance and he was fantastic. Very courteous and helpful, and explained to me I might need a new capacitor.
Quoted me a reasonable price, but said it could last another couple of years and didn't have to do it right now.
I love Diamond Heating and cooling, I feel they are very honest and again, would not hesitate to recommend them.
Five stars all the way!!!!
Follow-up review on 12/01 2021:
Brandon or Brendon (Spelling, sorry) came out to perform routine furnace tune-up service. Very impressed with him! Super-polite, considerate, and gave me a detailed rundown on what he did.
I feel this is an honest company and their technicians are always top-notch! Thank you!
November 1, 2022
Jeremy was the technician this time. Very friendly and courteous. Spent a lot of time testing my system.
I would recommend him to come back.
Robert Basauri
We only have the estimate, but these guys are great!
Got the install done. Haley and Logan were great! Haley is very informative and courteous. A pleasure to work with this team.
Rachel Dowd
Came on time, helped us navigate our crawl space to troubleshoot and then stayed late to make a repair. So grateful!
Catherine Carter
Highly recommend Diamond! I didn't have to wait for weeks or months to make an appointment. They send you a text on the day of the appointment with a photo of the tech so you know who to expect. Albert was our technician and he explained the problems we had with our A/C clearly, even had pictures of where and what the broken parts look like.
Ann Gjerde
Jamie was fantastic she explained everything she took Time to go around the whole house check out the unit that I have very thoroughly, It was a pleasure to speak with her and I am leaning towards diamond for my new air conditioning heating unit
Steven Bryan
Updated 10-13-22: Anthony did a great job! Now we are set..."winter is coming"
Updated 9-15-21: Caden did a great job cleaning our old system and putting in a new filter to help with the smoke filled Idaho air.
Updated 2-13-19 to include Daniel as an awesome tech too!
Both Owen and Eric - the 2 techs we have met are amazing! Very friendly and communicative. We love the fact that they clearly explained the problems and what our options were. They have done a great job on fixing our A/C and cleaning & tuning our furnace. I would heartily recommend them!
Sherri Palmer
Gave us a temporary window unit so we didnt die of heat stroke before our appointment to get the air conditioner replaced. They installed a new system today and did a great job! Thank you!!
Paul Trautman
Absoutley amazing ser ice from the scheduling department, technicians, salesman, and installers.
Amazing company to work with!!
pamie B
Service technician came out on Sunday. I had no heat. Found the problem and got it working. Had to come back next day with parts. Got the system up and running in no time. Thank you.
Christopher Avery
I’m the Operations Manager for a prominent electrical company within the Treasure Valley. I have been recommending Diamond for years to all of my customers. We had a issue on a job site and needed help, and fast. Contacted Diamond, they had a Wayne out the same day and he had a resolution for us quickly. The next day Wayne returned to correct the issue. While correcting the issue, Wayne found and corrected an issue that a previous HVAC company had created which will ultimately save our customer money. Do yourself’s a favor and get the best, competitively priced service in the entire valley. From the office, to the tech’s, Diamond is the definition of professional! Thanks for making my life easy guys!
Beckey Johnson
Albert came to look at the heating system and told me from what I was telling them he knew what was going on. He showed me how to clean the wire so the heat will come on instead of telling it to stay off. Similar to a corroded battery cable
Everything working properly now. Yes, I recommend this company. They do a great job and will find out why things don't work. Give Diamond Heating a call .
Norman Thorndyke
Service representative was very knowledgeable and professional. I will continue to use Diamond again.
Tim McCarthy
This is the second time in 12 months i have used Diamond heating and air on my HVAC system. Owen did an amazing job and quickly found the problem. He was nice, professional, and a pleasure to work with. I have heard horror stories of companys making up issues to charge more than what is needed but Owen found the issue, showed me the problem, fixed it quickly and charged me accordingly. Thank you!
Sandee Boyce
He came early instead of after 5:00. Probably saved my life! Excellent job! He answered my questions & explained everything. He knew what he was doing! I appreciated & thankful for his knowledge & kindness.
Valerie Duffy
Brad & Noah are great technicians, answering all our questions & keeping us apprised of the steps they were taking during the instillation. They were very through in their clean up after. Highly recommend!
Ryan Morigeau
Jamie is amazing to work with! She went out of her way to help us with our failing HVAC system while in triple digits. She and Diamond are professional, responsive and easy to work with.
Taylor Stump
Anthony arrived early (with a phone call to ensure I was available) and was efficient and thorough. Hewas super friendly and explained the different parts of the service as he was going. Extremely happy with Diamond and Anthony! 😊 …
denise steneck
Great work. The technician was prompt to arrive and performed all work above and beyond my expectations.
Silver Chix
Diamond Heating and Cooling is the BEST! I can always count of honesty and know I am getting the best service and professionals in the area. I just repurchased my service plan .. wouldn't be without it!! Thanks, so much Peter for being my reliable service tech--the best!! Valerie
B Dudding
We switched from another HVAC company that tripled our rates this year.
After doing research, we found that Diamond was a great provider based on user reviews. Our first service was outstanding and Caden was a great technician to work with.
Chris Wylie
Great team. Moved mountains to help us in a crisis. Friendly and professional. And a good value. Do yourself a favor and get a quote from this great team.
Kenny Rolfe
Peter was awesome, not only did he fix the problem quickly, he explained the issue and gave advice on how we could prevent similar issues in the future.
ruize
Very professional and informative. I am real happy he took the time to explain function and expectations of the AC. As a newer home owner I have a lot of questions and appreciate he was willing to answer them.
Debbie Logan
Jason is always professional and does a great job. He is thorough at explaining all the repairs. Will have him again.
Chrs M
Very professional service. Text messages advising when technician is will arrive. Technician was very helpful, knowledgeable, and efficient.
Lorraine Cutler
Al was awesome. He was precise, knowledgable, and had great attention to detail. Be sure to give him a Diamond thermos 😉. …
Ron Moren
The install is very professional looking, the technicians were informative.
Patrick Miller
Good job on 17 year old furnace repair. No up sale and discussed in length what needed repaired.
Nancy Richardson
I really appreciate the excellent work diamond has done for us over the years highly recommend them!
Paul Haas
Diamond heating and cooling installation people were very professional very helpful allow me to ask all the questions that I needed to be asked. The furnace in AC are working properly
Yaroslav Leskovets
Im very satisfied with proffesional service! AC stopped working so I called Diamond Heating and they came out in couple hours and fixed it. Wow amazing work!
Sandra Stevens
Brad and crew were very thorough and pleasant to work with on installation of complete new systems.
Gary Halsey
Glen showed up on time and gave us a quick and knowledgeable run down on the HVAC system that was right for us. He was honest and professional and would recommend him again!
Scott Hill
Had a quote on a whole house humidifying system. Very professional and informative
Cali Bradberry
Great company. Called to remind me to schedule free service and excellent customer service.
Carl Arriola
Another great experience with Diamond. Wayne and Team got my AC back up and going promptly and professionally.
Christina Birkinbine
Nate showed up to my mother’s house first thing in the morning to diagnose her broken air-conditioning unit. He was polite, professionally dressed and he clearly explained her options.
It’s amazing to find a company that puts our “greatest generation” on top of their list.
Nate even helped hang up her wind sock with his step ladder.
It’s all in the details.
JAN BALDASSARRE
Caden arrived quickly , he was very polite and helpful. He and the u
Young man who is training with him were both polite and friendly. They determine the problem, offered us options with choices and explained the issue. They then works until the problem is as resolved.
We have always been satisfied with Diamond Heating and the wonderful people who work there.
Jeremy Mills
I am a Superintendent for a high purity piping contractor, so I have a high standard for quality, cleanliness, and safety. You guys did a fantastic job on our Rheem furnace install. Danny called with questions, made excellent recommendations, and left the jobsite clean and orderly. Cord was awesome to work with right from the start. I would absolutely recommend them to anyone. Thanks for the great job.
Michele Ashby
Jamie came out to do a quote to replace our heating, air and water heater systems. Punctual and professional and leaving us with all the information in a clear format. This is my first interaction with the company and they have impressed the socks off of me. I was referred to them by my real estate agent.
Jamie walked thru each line in the quote and spent the time to review all the details. She is a wonderful ambassador for this business.
Analise Wyant
I’ve got an older furnace and AC unit. The guys at Diamond have been very straightforward about what it will take to keep my units running vs replacement. Not pushy with sales at all and very knowledgeable. They have been very helpful and professional, I’m looking forward to working with them to get more up to date HVAC units in my home when I can.
Cory Gardner
Our service agent was amazing. Super attitude and very thorough
Matt Stevens
Had a great experience with Jamie! She was friendly and extremely knowledgeable! She explained everything in terms that were easy to understand, and I felt completely comfortable with the estimates and explanation she provided. You have a good one Diamond Heating and Cooling, Jamie is a rockstar!
Gloria Wilson
Wayne Roley was very professional and helpful. He listened to what we had to say. A lot of service representatives do not. He had a great personality as well and gave us good recommendations of what we might want to do/or not do.
Carrie Bohanan
So thankful for Diamond Heating and air. Next day appointment (in middle of winter) part delivered on site, friendly customer service and repairman. Anthony gave good advice to help us remember to check filter more frequently due to ours needing changed sooner than planned.
Ashley Kelley
We’ve been using Diamond for almost 10 years and have always had a positive experience.
Mike La Pointe
Best HVAC Company in the valley! I recommend them to everyone and have used this company many times!
Amy Armstrong
I had a new AC/Furnace installed. It took most of the day. Brad was considerate to my dogs and let me know every time I might need to take them outside for a loud noise or the fire alarm going off. They added in things to make my system up to code, and put in a pump so my furnace doesn’t rust out like it did. All the employees were nice and they worked well together and seemed like they had fun. I also liked how everything was explained to me.
Nicholas Hennen
These guys are great to work with. Never had an issues with them. Highly recommend.
Daryl Anderson
Job well done, Chris knows what he is doing and has good people skills. He deserves a raise.!!!
Krissy Thornberry
I called Diamond Heating because my furnace had been making a weird noise. Jed showed up on time amd he explained everything to me. He did maintenance on both furnaces and he fixed the minor issue that was causing the noise. He did not try to upswell me at all on a million things that could be wrong with my furnace. He was professional and spent a lot of time making sure everything was working exactly how it should. I will definitely call them in the future because my furnace is older and I’m sure we will have issues down the line. I trust they will be honest and not push things on me to make money. It has been hard to find trustworthy companies and Diamond is one of them.
William Dunkel
Diamond heating has always been good to us. Professional all the way around. We have had them do hot water tank install and HVAC maintenance and repair. Will never go anywhere else. The techs are on time, professional and dont talk "down" to us. Thank you for being an awesome company!
Ben Futrell
Caden was very helpful and informative. I'm happy we won't be worrying about air conditioning this summer!
Update 2022: Dash was efficient and professional. Continue to be encouraged by the services this team provides!
Crystal Christensen
They were here to verify the HVAC ducts prior to installation. They were very professional and thorough.
Cody Meredith
I called Diamond for a second opinion on some repairs for my HVAC system. Another company quoted me thousands of dollars in repairs and recommended a full system replacement. Diamond came out and thoroughly checked my system. While there are some repairs needed, they aren't nearly as doom and gloom as the other company said. Caden explained everything in detail and recommended some repairs in the next year or so. He even put in a couple new filters without charging me for them. I had a great experience with Diamond and will call them first with any future HVAC needs.
Carolyn Aragon
Emily, the technician was on time, extremely polite and obviously knows her job. Emily did a very thorough job of servicing our furnace and we feel ready for winter. (plus our dog loved her!) We are very happy with Diamond Heating and Cooling and highly recommend!
Dwaine Fetherolf
I have used Diamond since 2016. I have had several different techs for my service and they have all been professional and friendly. I think I have only had one emergency call and they were here within a half hour. I feel I need to mention those that answer the phones and schedule. They are all so friendly that you feel like they are good friends. I would recommend Diamond for your heating and /or your A/C needs. I could go on but you might think I work there😊 ( I don’t)
gary champagne
Boo hoo you are too expensive. Being a retired dork I am experienced in this tipe of work and find Diamond would get my business 🙃 anytime. If you don't like the price, go somewhere else. …
Sharyl Medina
These Techs knew their stuff! They checked our furnace in the house we just bought and were very thorough, they were straight with the issues and overall condition of our system and did not just try to sell us something we didn't need! We will see them back this summer as we got a service package with them. Call them first if you need help!
Diana Bray
Diamond Heating and cooling is a great company to work with when getting your HVAC, AC and water heater replaced. Our system was over 20 years old and it was a matter of time before it was going to go out.
I reached out to Diamond via their website, they responded very quickly with an appointment time for my consult with their sales guy Justin. He answered all my questions and didn't judge me on my stupid questions. He was not pushy and gave me some time to discuss with my husband. He followed up the next day and had us on the schedule for 2 weeks to install.
Our installers were FANTASTIC! They called when they were 10 minutes away, got here and went straight to work. Through the process there was a bit of of a hiccup that this team just took it with stride and found a way to make it all work. Once installation was complete, Danny took the time to discuss what he did and how the systems worked.
Diamond Heating and Cooling, thank you for having a great team! We had a wonderful experience with the office staff as well. Keep up the great work.
Dale Stump
Peter was great! He was very knowledgeable and found the problem very quickly. Thank you!!!
Jacque Gilliam
Owen at Diamond Heating and Cooling is beyond great to work with. He discovered and corrected a venting issue (NOT installed by Diamond) that was causing our master bedroom to be way hotter than the rest of the house and we were running the a/c round the clock trying to cool it down. What he did immediately fixed the issue and we appreciated it as it was such a hot Summer! Today he replaced the air return grills so I can easily change the air filters myself (furnace in the attic) which will make a huge difference in efficiency not to mention cleaner air and less dust in my home. Owen is a true professional and an asset to any company. Thank you so much for all your hard work!
Greg Ranlett
Owen, my Diamond HVAC Technician, phoned me on-time and was friendly while maintaining a professional demeanor. He explained the various thermostats available in detail, and he did not pressure me to buy any of the available choices. A very positive experience!
Kevin Sulgrove
Always professional. Replaced my whole system on my last house and the way they stood behind their equipment and install is why I am choosing them again on my current house. Great values and great integrity! Thanks Diamond Heating and Cooling!
Robert McGuire
Brad and Derrick with diamond Heating and air relocated our A/C unit to a more accessible area. They did an outstanding job and new install is clean and works great. Very professional experience. Thanks.
Joe Doyle
Last year I had them install a Rinnai tankless water heater in the late winter and a new HVAC system in the fall. They were on time and professional. As part of the water heater install they also ran a gas line up to the kitchen, did some duct work for my dryer vent and added some water lines so for a utility sink at a reasonable cost. The HVAC install went well too. I was also replacing the floor in my utility room and they worked with me to remove the old furnace on one day and install the new system a few days later so I had time to put the new floor in. I coordinated with them before hand. They met their timeline and I met mine so they could do the install. Both the water heater and HVAC have been working great. Highly recommend
jay erwin
Serviceman came to residence after first calling, explaining he was available earlier than appointed time. After inspection, he gave a professional opinion that our gas water heater did need to be replaced. Explaining that they do not even do repair work after so many years (I think he said 7) even though the life expectancy is about 12 years, and since ours was 21 years old, the conclusion was simple. He quoted a complete price, installed and with a larger size that seemed reasonable. They had done prior work for us with fine results.
Amanda Ekberg
Incredible service. We had an after hours heater issue. The guy was super kind, helpful and went above and beyond in explaining the problem, our options to fix it and cost before proceeding with the repair. He even showed us how to do some of the maintenance ourselves.
Random side note, they have great commercial advertisements on KTSY. :)
Would definitely return for any future problems.
Shelley Eisele
Leaking water heater—assessed and corrected—advised that it needs to be replaced eventually.
Kay Chin
Diamond was a wonderful company to use for installing our furnace and air conditioning and I highly recommend them. Jason provided the quotes, and I appreciated his diligence, integrity, and patience in answering all my questions and providing as many quotes as I needed.
Johnny and his team provided exceptional service. They notified us of their coming, and was on time.
Johnny took the time to explain the questions I had, and worked hard to make everything right. The work space was left cleaner than before. They finished the job in the time they promised and we are very happy with the furnace's performance. Every thing went smoothly. Thank you Johnny and thank you Diamond!
David Hunt
Jonah, the furnace tech that listens to classical music while he works. A great furnace technician that knows what he's doing. I'm so happy with my new furnace and A/C.
I can not say enough about this company and their staff. When I couldn't get help on another occasion when my water heater went out. They jumped in and took care of me again immediately.
Linda C
Love that Diamond has expanded to plumbing and electrical I will be using them for many projects. Always professional and upfront with fair pricing. I like that they have been doing business here for years and aren’t going anywhere. My trust is in Diamond
Bonnie Carrow
The newest division of Diamond is their Electrical Service.We used them for a remodel client in Nampa. They are efficient, knowledgable and cordial. My client appreciated that they cleaned everything up after they were finished. No messes left!
Carol Squ;ibb
Excellent service! Jason came and gave us all our options for a new system, no pressure! He was great. Harley and Matthew came at 9:15 a.m. and stayed until 8.00 p.m. to make the job was done right. They even put back everything they moved. Would recommend them to anyone. Very nice too!
Sara
Ron was amazing! He fixed our electrical problem super fast and it didn't cost us an arm and a leg. Great job!
Ridgerider
Emily called just before arrival and within the scheduled times. Very personable and knowledgeable. I explained my concerns about my furnace and she was quick to get to work. When she finished the diagnosis, she explained what she had found and what she had done. She also reassured me that the furnace was in great condition and should last many years. After making sure I had no further questions or concerns, she suggested I call in April for AC maintenance and was gone. I appreciate her professionalism and competence . This was my first contact with Diamond and I will definitely call again.
Kristi Samuelson
Owen was very thorough in explaining any concerns with my system and helped me understand what repairs would be needed to help it continue to perform safely.
Chris came recently to help our furnace get back up and running again. With years of experience under his belt, he was able to quickly diagnose the issue before starting the repair and getting our heat back up and going again. We’re happy to have heat before the holiday weekend!
Chris K
He answered all my questions and gave me recommendations on air quality and efficiency. I had a wonky filter system that wasn’t easily accessible to change my filters and he was able to fix that with an upgrade all during the same visit at a great price. That combined with my new Air Scrubber…germs be gone. Highly recommend and will use and request Wayne for all future services
David Mueller
Jonah and his apprentice did an outstanding job when replacing our heating and air unit. They were friendly, professional and courteous. The equipment they installed is working soooo well! Appreciated doing business with Diamond
Joanne Scarborough
Diamond Heating and Cooling are always amazing. The techs are professional, knowledgeable, and friendly. The office staff is always kind and helpful when getting set up for any appointments. I highly recommend them and will be continuing to use them for all of my AC and heating service.
Shelly Benard
I have been a customer of Diamond Heating and Air for a few years. I highly recommend them! Every tech who has ever helped me has been on time and professional. Albert was my service technician today and was no exception. He was also very informative and, being a curious individual, I appreciate someone who takes the time to explain things to me. If you need help with heating or air, call Diamond!
N Wright
They did a great job replacing our furnace in a timely manner. Our salesperson Glen did a great job at explaining things and wasn't pushy at all. Brad and his install crew were courteous and installed efficiently and explained the system well. Overall very happy with our experience with Diamond.
Melanie Doctors
Always professional. I wouldn't go anywhere else. VERY helpful and friendly office staff and field technicians.
Steve Thorne
Brad and his team did a great job today installing our new Furnace and AC. During the installation, there was a minor issue that could not have been foreseen. Brad informed me and the Diamond team right away. He also got a couple other folks involved from Diamond to ensure the work was being done correctly. The issue was resolved and Brad continued on with the installation. Within the day, Brad had the Furnace and AC replaced with better, quieter, and more efficient equipment. From the early morning start, Brad and his team were respectful and professional. I am well pleased with the service we have received from Brad, Cord, and the rest of the Diamond Heating and Cooling team.
Brian
We LOVE Diamond H/C and have ALWAYS had a great experience.
Valerie Clark
Our home has been using Diamond for over 10 years. ALWAYS professional and fair. The technicians are informative, take time to listen and do a thorough job. Our water heater was replaced by them years ago. From the start we have appreciated their service and recommend them to anyone in need of a quality company!
Mishelle Parks
We had Diamond Heating & Cooling out for a second opinion on our 12 year old gas water heater that quit working. The pilot light went out and would not relight. The first company said the gas valve needed to be replaced which would be $480 and take a week to get the part, but since our water heater was 12 years old we should probably just replace it for $1982-$2490 depending on which warranty we chose). When we had Diamond's technician look at the water heater he pushed a reset button. That's it folks. We had been doing a woodworking project in our garage that required a lot of sanding. All that sawdust did something to the water heater to make it overheat. Cleaning off the sawdust and pushing a button was all that was required. We didn't even get charged for the call because it was a second opinion. We got a quote for a new water heater just for fun and the same product/service was $400 less from Diamond! We were so impressed and THANKFUL for his honest evaluation of our problem that we signed up for their annual furnace maintenance program. We will definitely be doing business with this reputable company again. Highly recommend.
Katie Brown
Amazing, fast, accurate, PROFESSIONAL service. They were at my house within 2 hours of call, and out my door job diagnosis and service complete in less than an hour, running cold again!! Thank you!!!
Eric Beggs
Caleb was awesome and answered all of my questions. Diamond Heating and Cooling are great to work with at at good value.
Liz Davis
Cord did a great job giving us his opinion and options for our sotuation.
Tabitha Smith
Jonah, Jed, and Cord were all so great to work with! Jed and Jonah stayed with us until we felt totally comfortable with our install. They checked and made sure everything was working properly before they left, even though they'd been working on our system for hours and hours. Cord was super responsive to all of my questions and easy to work with on price and financing. Absolutely recommend Diamond! Fair price, honest and hardworking, great customer service from start to finish.
Rellis Drussel
He promptly checked on our air conditioning unit. Reassuring me that it wasn't cooling properly and repaired it. Thank you
Russell Terrell
Nate was knowledgeable and efficient. We are happy with his work.
Jeff Harding
All the guys were very professional, friendly and did a great job
Cindy Hegge
Asking around for a good company to install a new heater and everyone recommended Diamond. They were quick, professional, and friendly. I sent an email over the weekend asking about if we qualified for a tax rebate and they called on a Saturday with detailed information. On installation day the technicians were friendly and informative. They walked us through and made sure we knew exactly what they did and why. Very happy with the service we received.
Hailey Willmore
Diamond Heating and Cooling are always amazing to work with. Their pricing is fair, their techs are friendly and great at explaining what is working or not, they are not pushy or salesy and will give you a quote and let you make the decision without feeling forced. When you call they are friendly and willing to help however they can. Their membership is super affordable and gives you certain discounts and is well worth the money.
Amber Aberasturi
We love Diamond! We've been customers for many years now and have always received top notch service! In addition to our regular maintenance, we've had a few emergency repairs that needed done and they've been fast and helpful. I appreciate that they let us know the different options, if there are any, and let us decide what's best. Our first time using Diamond for our regular maintenance, we told them that the previous company we used had told us the same part needed replaced three services in a row, even though we replaced it the first time. The tech from Diamond checked it and showed us the guide for our specific system that showed the operating specs and that the part was operating within range and didn't need replaced. They are honest and helpful. I wouldn't use any other company.
Glenda Giese
Diamond heating has always been very helpful. Today was no exception. A big thank you to the tech!
Kerri Tucker
I got a hot water heater, a new furnace and a new AC unit all in one day. It was seamless. I really Respected and appreciated the professionalism.
Shawna Rust
Caden was excellent. Again, another service fro Diamond that rates above 10. Thank you
Douglas Mackie
Very good service representative totally attentive,helpful and qualified. This is an organization that really embraces great customer service.
Owen Kugler installed my humidifier today. He did a great job. I'm highly satisfied with his attentiveness, helpfulness and customer service. I love Diamond Customer Service. Best in the Treasure Valley. I highly recommend them.
Tammy Connolly
Our AC needed help and Diamond heating and cooling was able to get here quickly and replace the unit the same day they came! Price was reasonable too!
Becky Klotthor
We have used Diamond for years now and have gotten our furnace replaced several years ago, and are in the process of getting our AC unit replaced this summer. They have also come out for routine maintenance and occasional repairs. Each time they have come, the service personnel have each been kind, courteous, and professional. We have been happy and will continue to use them and refer our friends/family.
Steve Mitchell
Very knowledgeable and professional! Always great service. Owen Kugler is the best!
Murray Harmon
So far they have installed a new water heater. They also have inspected a/c and gave estimate for new system. Both employees we have dealt with were great! We will be having this co. replace system in the next couple weeks.
Roger Staats
I highly recommend Diamond Heating and Cooling! Their entire team of folks from sales to install are highly skilled professionals. My salesman Jason came to my home and did a thorough evaluation and recommended several options to meet my needs. Jason was professional, well informed, and very friendly. The installers Dan and Haley were also professional, friendly, and are masters in their craft. They definitely take pride in their work! If you are in the market for a new HVAC system, I highly recommend Diamond Heating and Cooling!
Stacey D
Wayne was knowledgeable about our unit. He gave us several options and there was no pressure to invest in a product we didn't need.
Jo Robertson
Saul did an awesome job! The whole experience was amazing!From the first call I made the woman who answered was very nice and helpful.
I appreciated the texts I received reminding me of my appointment and then a text telling me the tech was on his way with a pic of him added!!
Saul also called me when he was on his way!!
Very honest and professional company. I will tell everyone how pleased I am with your service. Thank you , thank you , thank you.
Kelsey Wilbanks
Called to have our system cleaned and they fit us in for 2 months later, but they had an early opening and got us in 3 weeks early. They communicated very well, and kept us updated all along the process. Everyone we spoke with or worked with was very professional and kind, really impressed with everyone.
Kathy Holcomb
The service people are prompt and very nice. They have done good work for us.
Cherith O'Connor
Excellent! Knowledgeable; answered questions; gave recommendations; Pleasant and kind. Thank you Ryan
Sheri Resch
Jedidiah was so friendly and polite. He figured out quickly what was wrong and what needed to be done to fix my AC ( might I add I had been told it could be evening before a technician could get to us but Jedidiah called me in less than an hour --wow). I have used Diamond a couple of times now and I am always impressed from their office staff and scheduling to their friendly and efficient technicians. This is a great Company !!!
Buddy Gamboa
New heater and new air conditione, great salesman and the two guys that came out were awesome. Very good work and cleaned up after themselves
sue clements
After calling and explaining the situation, Diamond Heating and Cooling sent Owen to the job right away. Owen kept me informed and finished quickly. Thanks to you all. God bless!!
Char Dickinson
Jedidiah came out as a warranty for work we had done a few weeks ago. Jed was so nice, he explained the issues, got us up and running and had a great attitude. We loved him and so did our dogs!
Marit W
I was so impressed with the employees and the company outlook! Their goal as a company is integrity and honesty. Having been scammed by another prominent local company, I was afraid to find a new one. These people are fantastic!
They’re professional, thorough, and don’t try to replace or repair things that might last for years.
I love that several of their technicians are women. Emily is amazing! Thoroughly explained my system, was very courteous and friendly, very clean and showed me what might need replaced and when. She even explained several important things that I had never heard from any company or technician despite 25 years of furnace and AC maintenance!
I can’ recommend them enough!
carol guntrum
These people are very professional and I would recommend them to all my friends
Terese Baltes
Quick, accurate diagnosis by an expert. Repair completed in the single visit. Respectful of our home. Friendly and thorough. Based on this experience will use Diamond again in the future, if need be. Would even specifically request Owen if possible. THANK YOU
Hannah Noel
Wayne was super friendly and quick. He gave us a few simple ideas and solutions for our issue. Didn't over-complicate things or sell us on something we didn't need.
Paulette Thompson
Jason came to our home to give us a quote on a new hvac system. He called before arriving and he was on time! The quote was real reasonable, so reasonable that we are having Diamond Heating and Cooling install one system in our home and another in our shop. Thank you.
Do Right Plumbing
We had an estimate from Cord. He was professional and very easy to understand. He explained what we may need going forward and was very knowledgeable.
Eric Landrum
I submitted an email request through the Diamond website on a Sunday evening, and I received a phone call at 7:30am Monday morning about arranging on-site service the same day (I was thrilled about this). Owen arrived mid-afternoon as promised and performed the coolant check and informed me about the situation and potential options. I was pleased that he was not pressuring any up-sell, but was presenting factually what is going on now with our AC and what is going to need to happen in the somewhat near future (our home is 15 years old, with the original AC unit and furnace). When asked, Owen willingly shared his expertise about thermostats, again without trying to sell a product. This approach was refreshing and he earned my trust and appreciation quickly. My next calls about heating and air conditioning will be to Diamond Heating and Cooling.
Jacque Gilliam
Alberto was wonderful! He quickly repaired our a/c and was very nice and professional. We are so appreciative to Diamond heating and cooling as they were able to send a technician within 24hrs of our a/c going out in 100 degree heat. Ahhh.. cold a/c is such a blessing🙏😊 …
Kyle Kamp
Excellent service! Chris was very knowledgeable and professional from the get-go. After I was unable to duplicate the sound our furnace was causing, he actually recommended we take he conservative route in NOT spending the money to get it replaced until he or another technician could be certain the cause of the problem. I greatly appreciated that.
While we were talking this over, the furnace made the sound we were concerned about. He gave me the option to still wait as the life of the part still had some time before it failed OR he said he'd be happy to replace it now. We opted for he latter in an effort to just get it taken care of.
He ordered the part and had it in less than 24-hours later.
This is the same type of service we've experienced with Diamond time and time again. I'd hope you're fortunate to have Chris be the technician to work on your HVAC needs, but feel confident any of Diamond's technician's would provide you with the high quality service they've become synonymous with in the Valley.
Kyle and Lindsay K.
Julie F
Joe was very thorough and kept me informed on everything he did.
Mike Holbrook
Water heater needed a replacement part. All went great. Professional technicians did the job quickly using parts on truck. Thanks so much for relieving my stress.
Bruce Vanderhoef
Jason was great to work with. a cheerful and friendly guy that was on time with an appraisal for a new furnace. Hope to use Diamond Heating to do my replacement. Haven't used them yet.....
Braeden Gray
So happy I used Diamond Heating and Air. They went above and beyond and did what they said they were going to do. I would 100% recommend this company to anyone who is looking for a trustworthy, quality HVAC company. I am extremely happy.
Katie Leskovets
Nate came out on Sunday, our AC went out when it’s triple digits outside. He was very professional, found the problem and fixed it very quickly. Very satisfied
Sarah peterson
He was a very nice man. I felt completely in good hands with him. He explained things to me about my ac and furnace that was very important that I did not know. He was here to do check up on ac and was kind enough to change my furnace filter, it was gross. Great service. Trustworthy, smart and safe. Sarah
Felicia Statkus
Caden was very professional and knowledgeable and would recommend Diamond H&C to my friends.
Toni Shears
I really enjoyed working with this company! They are professional and honest. Their honesty is what I appreciated the most. I have had other companies do maintenance work for me in the past, and every time someone is trying to convince me to buy a whole new system. Diamond Heating and Cooling only told me what I actually needed done at this time, and gave me good recommendations for the future. It was very much appreciated! I look forward to doing business with them again!
S
Super great experience. Nate was able to figure out the issue and get it taken care of so our unit is back up and running! He was super friendly and informative as well!! Thank you so much!
Madison Knape
Brad and the crew did a wonderful job installing a new system at our home. They were respectful, answered all our questions and provided great service. We really appreciate this company and the service they provide!
Christy Jones
Ryland was very professional and knowledgeable. My husband and I were both very impressed. I have heard great things about Diamond Heating & Air and the service was even better than we expected.
(Cord was able to give us a quote the same day. He spent several hours making sure he gathered all of the information needed. He was very professional and knowledge also.). Great service!
Chris Calentino
A confident Comfort Specialist, Jaime Foruria, arrived promptly at the agreed time to survey my home as to the needs of a new furnace, air conditioner, and water heater.
The process took around an hour and was very thorough.
I will continue to shop this major expense, but was very pleased with
the professional experience Jamie provided.
Thank You
Eric Boucher
Our tech Chris was very professional, polite and knowledgeable. He showed up on time, was clean and brought some really high tech equipment. He was very detailed and stayed until we were satisfied. I would highly recommend Diamond Heating and Cooling.
Sherrie Crawford
Very pleased with both of the electrical installations Josh and Jim did.
James Woodard
Very professional and polite. Arrived on time. Install took awhile, but that was expected. Installers inspected everything before leaving, work space was left clean. Proper Maintenance of coil and evaporator were explained. Installers communicated information very well.
This company was far better than the previous company that I had set up an appointment with, at a better price as well. I would highly recommend them for installation of heating and air conditioning.
Lori Muench
Fantastic- went straight to work and the extra mile to see if system could be repaired vs replaced. Big thank you!
Donald Eagle (DonEagle)
I had Diamond install a garage heater and they did a great job. Robert was very nice, friendly, and helpful in setting up the project and estimating it. Brad and Harley installed it professionally and were really nice guys. Steve called in the morning and let me know everything was ready to go and to call him if I had any questions. The whole team at Diamond gives great customer service. Thanks!
Charmaine Brooks
Joe was awesome. He gave great tips and answered all my questions. I am confident they will always take care of me. Highly recommended.
Fred Shindle
Great service as always from Diamond. I have been with these folks for years and have never regretted.
ProAutocare Boise
I had an appointment for today and they sent emails and called and left messages to remind us that they were coming out. They were fast and efficient. The tech was friendly and quick. I set up my services for a year.
J Dominguez
A/C system broke down, called and they came out in a couple days. Gave me a bid that was very fair and chose to go with them. 3 weeks out but I understand with the labor shortage. Will update when job is done.
jeremy davis
I needed a estimate done and Cord was very professional and helpful with explaining everything.
Karen Corn
My AC unit went out on a Tuesday afternoon and Diamond Heating and Air was able to have a tech come diagnose the issue that Thursday morning. The other 4 companies I called had a 4-6 day wait for a service call due to demand.
I received a call and text with my technicians name, photo and arrival time so I knew when to be home. Rob was polite, professional and fast. After the diagnosis was complete he offered his recommendation as well as the different options I had available to me. I felt that I was fully educated on the pros and cons of each option helping me to make the decision best for us. The cost was in-line with what I expected they offer a value-add service club that offered me savings.
Fantastic customer service from the time I placed my call to the completion of my service call. I highly recommend Diamond Heating & Air!
- A very happy mom with a baby and toddler that will finally have a cool nights sleep :)
Pam Menjivar
Peter was an excellent technician. Pleasant and helpful in his explanations.
Jon Beals
Diamond has been my go-to maintenance company for 3 years now. Highly recommend them if you are looking for timely, courteous and helpful folks.
Joan Fry
Owen did a great job finding the problem. He then explained to me how to avoid the problem in the future. Owen was very friendly, knowledgeable and professional.
Adam Pitale
Excellent service, friendly, courteous, professional. Harley was awesome!
Elaine G
Wayne R. Is a gem! Very knowledgeable and explained some issues to my husband and I so we understood some upcoming maintenance issues. I’m so very satisfied with Diamond Heating and Air, we have been customers for years and I highly recommend this company for your HVAC needs!
Eric Celmer
Glenn Williams came out to give us a new furnace bid. He was extremely polite, informative, and patient with our countless questions throughout the entire process. We especially appreciated his attention to detail and thoroughness. After 3 hours with us, we knew that Glenn and Diamond Heating was an amazing company. Glenn is highly recommended and we are beyond grateful for his kind demeanor and hard work on our behalf. Amazing people, quality product and a company who stands behind it!
Lisa Owens
Warne and his helper Nicholas, inspected the toliet repair today. Warne gave me an estimated price on fixing the toliet issue. On site clean up was great and even better, the toliet is fixed.
Jennifer
Very nice, professional, and explained everything. Will definitely use them again in the future!
Linda Gurrola
As usual, Diamond Heating rules. Owen was awesome. Thank you Diamond for hiring staff who are professional, friendly & full of integrity. I would expect nothing less of Rick & Sue.
Merrily Klein
Different technician this visit, but seemed to bring the Daimond professionalism and courtesy with him. I thought that the company would contact me to schedule the maintenance, however found out that I needed to do this myself.
James Holt
The company office employees were nothing but nice and helpful on all of my calls for questions. The technician was outstanding. Very thorough, knowledgeable, respectful, and patient. He explained everything so we understood. Great Job Diamond H&C, you've won a long term customer.
SW Watson
Salesman (Cord) was polite, friendly, courteous, and professional. He made sure all my questions or concerns were answered or addressed if I had any questions. I am happy that I chose the right company to serve my AC and heating needs.
Santiago Perez
On time, very friendly and professional. Went over the details of his review and left in about 30 mins. Examplerary
Cliff Callow
Kelsea was polite and very efficient. She caught items overlooked the last several years. We had a floor vent clogged with construction materials from another company. She explained in simple terms what she she was doing and why. She also made preventive maintenance suggestions to keep our unit working at peak efficiency. I like Diamond Heating and I appreciate the great caliber of their employees!
Jack Doyle
Cord came out to give us an estimate for replacing our HVAC system and water heater, as well as an air filtration/purifying system and vent duct cleaning. He was very informative about all of the equipment and services, and didn't try to oversell us on what we needed. He was also very courteous and friendly, which is nice. This is the first estimate we have had done, we will see how the others come in - but if there isn't a large difference in the estimates we are likely to go with Diamond.
Steve Jordan
I’ve had experience with many heating/ac services in the valley. Jason was the most positive experience I have ever had. Up front on the requirements for my install and totally gave me all the options available to me. His advice was very experienced and made me able to make the best decision for my home. Great work Jason. Thank you 😀👍 …
Nathan Belk
Final Update - I'm fully happy with the service I received from Diamond. We had some issues with the pricing but not only did they resolve them, they did it without me having to call back multiple times.
-- The following has been fixed/corrected/resolved. They missed that it was still under warranty and have since corrected that mistake.
I initially gave Diamond and Heating a five star review, however, after looking over the receipt and finding out more information about what was done to repair my furnace, I had to come back and correct my review.
After the work was done, I looked into the service that was done and called for a few other quotes. Turns out, not only had Diamond removed their competitor's sticker on the furnace (Diamond put in a new AC for us last year and removed their competitor's sticker at that time on the furnace) but our furnace was still under warranty. If I would still have had their competitor's number, I would have had this same service done for 1/3 the cost of what Diamond charged.
Everything is working fine with the furnace now, but I'm not very happy about the price difference.
-- This has been resolved. They missed that it was still under warranty and have since corrected that mistake.
Got back from a trip to find our house as cold as outside, in December. Called Diamond and they promptly got a technician over. Buck was great, worked fast and found the problem within a few minutes. A few minutes later and one part we were back up and running and didn't have to wear coats in the house anymore.
Jeffrey Wood
I am a first timer with Diamond and I cannot be happier with my decision on who to call. My girlfriend uses them and recommended I call. From start to end they have been great. The office folks were a pleasure to work with, friendly, helpful and a joy to talk to. Wayne, the HVAC guru , arrived at the time that I was told and was awesome throughout the repair. Thanks Diamond Heating and Air!
Vernesa Hatic
I have had Diamond Heating and Cooling for about 3 years now. They come out 2x a year to service our furnace and HVAC system. They are always professional. Would recommend them to all my friends and family.
Kai Hyland
Jason was great! He gave us reasonable and practical answers instead of just taking advantage of the situation. He was thorough and took the time to make sure we understood what we were purchasing.
It’s rare to find a company that actually cares for their customers. They are the only company we will use now.
mallisa sower
Chris and Diamond were fantastic today! He made sure we had the right part and it was done correctly. I was so pleased we even signed up for their Customer Program for our rental. We have used them a few times now and have never been disappointed. Thank you to the whole Diamond Team!!
Update! This time had a nice guy Conner co.e and do a check on our vacation rental. Changed the filter and made sure our A/C was ready for the summer. Could not be happier!!
Stu Guenther
I had a minor electrical issue with my furnace that I could not sort out. I scheduled a service call with Diamond and they sent out Wayne Roley. Wayne was on time offered and put on protective booties and mask and had determined the issue within 5 minutes. Explained everything to me, made the repair, tested the system and advised me on a new thermostat installation. He was knowledgeable, professional and educational. I sincerely appreciate how easy Diamond was to deal with and the quality of the service man they sent on my job
Jason Russo
They were fantastic and solved the issue right away and verified the rest of the system.
Martha Jenkins
Alex from Diamond Heating & Cooling diagnosed and corrected my ducting issues as well as my "whoever used to live in my old house did some creative rigging of the system" issues. He was very professional and knowledgeable. The price was good. He did a lot of work. I was a very happy camper !! I even signed up for their maintenance plan (great discounts by the way). Have already recommended Diamond Heating and Cooling to my friends and family.
Just had another service performed. Apollo was professional, efficient and friendly. He checked my system and the controller. He checked my carbon monoxide and fire alarms and found out that my wired fire alarm wasn't even connected and the wires were bypassed. That could have been a real problem if I ever had a house fire. I highly recommend this company.