Reviews of Affordable Service Plumbing, Heating, Air Conditioning and Electric. (HVAC Contractor) in Albuquerque (New Mexico).
Affordable Service Plumbing, Heating, Air Conditioning and Electric
3200 Northern Blvd NE, Rio Rancho, NM 87124, United States
Description
Information of Affordable Service Plumbing, Heating, Air Conditioning and Electric, HVAC contractor in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Affordable Service Plumbing, Heating, Air Conditioning and Electric
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Affordable Service Plumbing, Heating, Air Conditioning and Electric
Ted E Williams
Kevin was very professional and thorough. Kevin checked overall system functionality. He made repairs to exhaust piping that were leaking, cleaned drain lines, improved blower performance by checking wiring on control circuitry, adjusted gas line inlet pressure. These are things that you would expect on a service call that were not previously checked by a competitor, with whom we have had service for 7 years.
Kevin listened to our concerns and questions and addressed each one. We are changing our annual contact and any other services to Affordable Service.
Vanessa and others in reception and customer service were outstanding in courtesy, professionalism, no matter how many times I called. I'm cancelling my service with a major competitor and switching to Affordable Service. Sincerely Ted E Williams.
Suzanna Smith
Affordable Service have been over three times for separate plumbing issues. They fixed two toilets, fixed a leaking shower and were going to fix a faucet on my tub, but it may require new faucets so I opted to wait. They were on time, professional and courteous. They were not as expensive as I thought. I will call them after the holidays to fix the faucet. I recommend them for your plumbing needs. I will send another review with the name of the man who was so good.
Steve Knecht
Another great job from the Affordable crew. My water heater went out on Wednesday and was replaced by 11;30 am the next morning. Travis exchanged my hot water heater efficiently and did a great job. Everything looks great and the finish work was stellar. Kevin had given me an estimate over 6 months ago on the project and still kept the job at the originally quoted cost though I certainly did not expect it. These guys are my GO TO!!
Jo Anne Wright
Tony and Jason came to my home today and very efficiently switched my furnace to swamp cooler. Both gentlemen were professional and courteous. I had signed up for the maintenance plan and Tony explained what this entails. I'm glad to have done this today. I will use this company again in the fall as part of my maintenance plan. These guys cleaned up all their equipment and were very experienced. Thank you, Tony and Jason
brandi reilly
Kurt with Affordable Service Plumbing was great! I called and they were able to send someone within the hour to fix our tankless water heater. Kurt fixed the problem fast. The service was honest and upfront which was nice! Will definitely be our go to in the future!
Donna Frumento
Our story starts when we had a leak in our garage below our 2 year old $5,400 tankless hot water heater. We checked the outside of the unit & didn’t find any leaks. The pool of water traveled under the sheet rocked wall to the other side where our furnace was. We opened the cover of the furnace and saw nothing. We decided to call Affordable Service Inc. Next-door recommended them along with Service Tech Kurt. We immediately called Affordable Service Inc. at 9:30 pm on January 19th & left a message. They called us back the next morning. Kurt & Travis were available to come out to see what was going on. Found out it was a leak inside our tankless due to corroded pipes because of high mineral counts in our water! The count was over 400! Tankless water heaters can not handle that high mineral count. Had we known that, we would have never had it installed. Kurt suggested a Bradford White 50 gallon Hot Water Heater with a recirculating pump that Travis would attach. It keeps the water circulating so it stays the temperature you want it. We decided to take Kurts' advice & so glad we did! Travis came back a few days later and took out our damaged tankless unit & installed our new hot water heater! He tested everything and then showed us how it works & what to do to change the settings. He cleaned up & took the old unit with him. And left the garage spotless! We now have instant hot water immediately. We are just so happy! Thank you, Kurt & Travis! You were very Professional, Knowledgeable, Courteous & Sweet! We love you guys! Thank you, Affordable Service Inc., for having these 2 great employees in your service! We highly recommend you all!
5 stars ⭐️⭐️⭐️⭐️⭐️
Arlene Rivera
Tony S. was thorough and pleasantly happy to provide his services to our HVAC system for winter-ready maintenance. It was so nice to see a smile from Tony first thing and to deal with him when the job was done. I will definitely use Affordable HVAC regularly from now on just because they have the best customer service I have experienced in the local area. Kudos to the office personnel and to Tony. Thank you sincerely.
Scott Wolfe
Professional, prompt, and very informative. The estimate and service provided was great and he answered questions that I had. Fantastic service. Service estimate as hot water heater was slowly leaking and pilot light would not stay lit. The hot water heater was 11 years old, at least.
Jerry Rotan
Love Affordable they have serviced our Tankless Water Heater(Kurt and Nathan) and our Gas Furnace(Kevin). On both occasions the service techs were friendly, knowledgeable, and provided information about their service work. Great company and Great employees. Customer for life.
Keith Little
Affordable did a great job fixing our main waterline leak. I called @ 7:30 in the morning and they had someone here at 11:00 that day. They were reasonably priced and everything is fixed as it should be.
Thank you Michael Sena for doing a great job.
Jessica Price
Service was excellent and I saved several thousand dollars using this company, we're talking $2k-$3k I saved here. Glad I got a third quote and called this company! I was shocked at the higher quotes I received prior. I believe Philip was the name of one of my techs but both men were very professional and did a wonderful job. Thank you again!
Sharon Fairchild
My furnace was not heating up house, just blowing cold air. Kevin L, the service technician, was knowledgeable and professional and fixed the problem right away. We now have a warm house. I am very happy with service and highly recommend Affordable Service Plumbing and Heating.
Mark Conklin
Chris from Affordable came out after hours to fix a leak in my water main. He did what he could that night and came back the next day with help to ensure the job was done. He worked hard and professionally completing the work even though the job grew in size after digging up the water main. Overall really good job and I will be using them again.
Maureen Casey
Kevin did an awesome job for me. They found and fixed the leak identified by the city. It was in an upstairs shower. They repired the leak in quick order and changed the filters in my Aquasana water filtration system. Great job. Thanks Kevin. Cheers, Mo
Charles P
Chris arrived earlier than anticipated. He was very personable. He removed a kitchen faucet and replaced with a better model. I would highly recommend Chris.
desiree perriguey
Tony and Brian arrived on time and went right to work repairing/replacing bathroom sink faucets. Tony went above and beyond and I appreciate that immensely! I will definitely be calling Affordable again!
Marki Pehrson
I do a lot of research when I buy things/ have services done to my house! I had 3 companies come out to give me a bid to have my house re piped (gray pipe no good!). Each of the 3 gave me reasonable bid or so I thought! Kurt came out to bid, told me about the braided steel lines that would go to the fixtures, asked to see my water heater.. Why I asked? He said if we are going to all the trouble to replace the lines I want to make sure the water heater is not too old. Not one of the other 3 companies asked to see the water heater!! Come to find out it was over 10 years old! So I got a new water heater as well. They insulated all the pipes on the interior walls as well as the outside ones. I got a shut off that is super easy to use! On top of all the work they did Kurt's crew were all very professional! I have 3 dogs and each of his crew scratched ears and butts ( to a dog person that is awesome!). I can't say enough nice things about this company! They are also BBB rated A+ and it shows!
melody Garcia
Chris and his worker(s)were more than friendly, on time and very professional! They did a beautiful job on the plumbing job I had to have done and cleaned up after themselves. I am extremely happy with the service! Thanks, Chris!
Wesley Lynch
Inspection and maintenance service of A/C and inspection of furnace were done well. I was not happy giving my credit card to the service crew and having the card info (including CVC) transcribed by hand. Some kind of automated system (such as a simple card "swipe") should be used. This info could also be collected by the front office after the bill is delivered electronically. In the past I've had a bad experience with handing my card to merchants and later discovering the card info was used illegally.
Chip Fifield
I had a contract with HomeServe USA for water main repair. The contractor they worked with was not Affordable. I specifically requested Affordable even though it would require out-of-pocket and probably additional expense. I made this decision as I said to the Affordable people "I wanted their truck in my driveway". The technique they used for the complete replacement of my water line (I had polybutylene or the "grey" pipe) was non invasive and the job was done in less than a day. Their team arrived on time and was very professional. I'm very pleased I had Affordable's "truck in my driveway"
Bill Baca
Kurt and Nathaniel were exceptonal! Polite, professional, expert, and patient. I highly recommend them and their company.
Jon Trionfo
They performed a duct cleaning and Kevin L quoted us a price for upgrading from swamp air to refrigerated air that was reasonable and explained the benefits of the system we chose. The crew that installed the new system did a great professional job, we are very happy with the quality and efficiency in which they were able to get the job done. Recently had an issue that Ron, Kevin and Sue helped get resolved. Overall I am impressed with the great customer service and the team here.
MisJune
Joe installed a new AC and furnace unit in my condo. I'm very please with the work and time he put in. The quality, value, and professionalism
were beyond expectations. Highly recommended. Thank you, Joe.
L F
Tony and Kevin R. arrived early within the appointment window. I recieved a call prior to their arrival. Tony provided me with an estimate within minutes. It was over 5K less than an estimate I was given by a competitor less than a week ago. The issue was a leaky pipe above my water heater, not the pipes, water heater and regulator of my previous quote. Tony and Kevin R. installed quality brass pipes and fittings. They also made sure the expander was installed correctly, previously it was not. All was completed within an hour and a half. Thank you for fast, friendly and honest service!
Charis Perkins
Great company and great service! This is the second time I used their service. The first was on Super Bowl Sunday!! Chris came out bright and early, very helpful, professional and fast. Fixed our clogged toilet, second time came to fix our toilet and shower drain.
Thanks again!!! Will definitely use this again.
Administrator Santa Ana Golf
I was so pleased (and surprised) to get an offer of same-day service when I called this morning. I was told between 12:00 and 2:00 and Kevin Lenkowski showed up exactly at 12:00. He was able to get the refrigerated air going to cool the house down while he went for parts. He didn't fit any other jobs in between but came right back with parts and finished my repairs quickly. I was pleased to get a senior discount too! Kevin was professional and courteous and I would welcome him back if I have further need for repairs.
A+ for Affordable Service and for Kevin.
Steven Waln
We had a leak in copper feed pipe that would have caused serious damage. Kurt had been here on a previous water heater need and when he responded to hour after hours needs it was such a welcome call. He is so quick and efficient and very pleasant person. I won’t be using anyone but Affordable for any needs they cover. Outstanding people and business.
Norman Alires
I was thoroughly pleased with the installation of the new refrigerated air/heating unit beginning with Micah and lead technician Joe Kissinger who was very personable and professional. Joe was methodical and thorough at each step of the process and communicated his knowledge to me along the way that gave me comfort and assurance to the quality of the installation performed. Well done!
James B Sloan
Patrick repaired the a/c portion of our combo unit during mid-summer, and I was impressed with his professional attitude, his timely arrival, honestly & clearly explaining the problem and how it could be repaired - which he then efficiently did. When we experienced a heating problem with the furnace portion of the unit during a chilly Balloon Fiesta morning, I specifically requested Affordable send Patrick, and his responsiveness was similarly exemplary, making another frustrating experience better.
Charles Arcudi
Kevin and Story showed up on time and ready to work. The job was to tear down a jury-rigged return box and replace it with a properly constructed one. Since the original installation had employed some “creative” solutions, the two technicians needed to untangle those knots before replacing the box. Despite the challenges, they completed their work in the estimated time and installed a return box that will improve air flow, air quality and reduce noise. I’d recommend this team to anyone.
Wayne McKenna
Ken C was excellent. He was prompt, professional, explained the work performed, and cleaned up the work site prior to leaving.
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Deb James
Kurt came out to install a new bathroom sensor faucet, and to repair an outside faucet. He was kind, friendly, professional, very knowledgeable. He explained things to me also which I appreciated. I highly recommend Affordable Service. They take pride in their work! Thank you Affordable for coming out so quickly and doing another outstanding job! God bless you all!
Deborah J. 🤗
Sha Packer
Super affordable, friendly, professional and quick! Kurt came out and did an estimate to repipe under my kitchen sink and install a new garbage disposal for me on Monday. I was very happy with the estimate and said let's do it! Tuesday, Kurt and Travis came out and took care of everything in only an hour and a half! It all looks amazing and works perfectly. I am very pleased with the service I received and am happy to recommend them to anyone that asks! Thank you guys!
Racheal Gummadi
My original review is listed below, but I’m happy to say that I was refunded the service fee of $182 with tax. Kevin called me and apologized for the additional charge. I appreciate that the company took responsibility and was fair with me. 5 stars ⭐️ thanks
Had them come fix a leaking reverse osmosis faucet they installed a month ago. Note that we already paid well over a thousand dollars for them to install that and a water softener. There was apparently bacteria built up in the hose. They were here for 10 minutes. Shoved a screw driver in the hose to clear it then charged us another $182. Not exactly “affordable.” We’ll be calling someone else next time.
Mary Cordova
I’ve used Affordable Service for a few years.They have always been on time, thorough and professional. I would highly recommend this company. Kevin is my family’s tech of choice. My mom’s A/C went out a few months ago, he was the one on call over the holiday weekend and explained his findings to my sister and myself in terms that we understood. Since then we ask to be on his schedule.
Kevie K.
My parents and I have used this company for over 20 years for all of our plumbing/heating/cooling needs. They installed a complete AC on both homes and did a fantastic job. Always polite, responsive, and on time! They have been in business for years and have a good reputation in the community. I fully trust this company.
Susan
Heat to swamp cooler changeover. My first time using Affordable Service. I highly recommend. Responded to a service request within 1 business day. Set up appointment window, techs arrived well within window. Very old cooler, turned out belt obsolete. Tech attempted local distributors, no go. Found out of state; arranged for shipping. Installed old belt to get by until new arrival. Install of new belt to be done without my presence needed. Belt arrived next day tech installed and called to let me know it was done. Fabulous! If you need HVAC call Affordable Service!
Tom K
On 8/23/2022 we had a new heating system installed. Lukas C. was our installer. Called 10 minutes prior to arrival. Clean installation. Installed digital thermometer/timer. Explained how the system works. Showed us how to install the filter. Answered any questions we had. Told us if we had any other questions at a later date to give him a call. Left us with a visual copy of instructions on how to work the thermostat. Made a very nice clean installation. Thank you Lukas for all your help and a job well done.
Thelma Catano
Excellent customer service. They did more than they were required to, could not be happier! Kevin Cox and another young man also named Kevin were exceptionally good and professional.
Marisa Cunningham
Very professional and honest. I have used them a few times and have always had great experience! I recommend to all my friends and family!
Linda Malone
Tony was here today and went above and beyond our expectations to ensure our satisfaction. I don't see us ever going to any other company in the future. Our swamp cooler is humming away happily on the roof and we are breathing a nice cool sigh of relief! Highly recommend these folks and especially Tony!
Howard Deboi
I've had Kevin and 1 of his associates service our 7 hvac units for a few years now and has always sat with me to explain the process and the outcome of the service each year.
Anita Valentine
We were without a heater for almost 2 weeks. There was some confusion about the motor that was ordered but it was repaired today, finally. Thank you Kevin Le
Shelaine Ragan
Affordable Service has provided excellent service over the past year from the initial installation of a new A/C and Furnace, electrical panel upgrade, new 50amp outlet, to the first recommended maintenance today. Every person we’ve had contact with has been extremely professional, knowledgeable, personable, and friendly. We are customers for life.
Lucy Murray
Affordable Service replaced our evaporative cooler with an American Standard Refrigerated Air System on 11/8/2021. We didn’t need to use it until May of 2022, and by then we were not sure that the unit was working properly. Ron answered most of our questions on the phone and scheduled Patrick Tipton to visit us in person about a week later. Patrick called before he arrived and was able to arrive sooner that our scheduled window.
Patrick verified that our unit is working properly and even applied an additional layer of duct seal paste around the outside condenser. He explained in detail how refrigerated air works and told us exactly how to program our thermostat to provide us with a cooling at maximum efficiency.
Patrick is professional, knowledgeable, and patient with an old guy like me with lots of questions.
This is the second time we have contracted with Affordable Service. On February 14, 2018. Tony and his crew installed a ne water heater. Tony, like Patrick, explained in great detail how to operate our new hot water heater and even modified it to include an easy to use valve so I could drain the water heater twice each year.
You better believe that the next time I need anything to do with pluming, heating, and air , Affordable Service with be my first call It really is True: “They’re Not Just Good, They’re THE BEST.”
Have A Happy Day😊
Jim Simpson, Satisfied Customer
Bill Huntsman
Chris was absolutely awesome. Arrived early, listened to the issues we were having, and quickly diagnosed the problem and had it fixed in no time. I would highly recommend Chris, and also Affordable Service. We have used them quite a bit and have always been very pleased at what a great job they do.
Danny Leza
Thomas was early for the appointment, which was very appreciative, he found the problem very quickly. Thomas is a friendly person and explained exactly what needed to be replaced. He was done in less than an hour. Thanks affordable, this is why I have been using you for 10 years.
Darrelle C
Start to finish an amazing experience! John explained everything on arrival and by the end of the day my new unit had my two story home completely cooled. Recommend to anyone replacing an a/c unit or first install. These guys are GOOD!
Ceil Bruno
Very professional technician explains everything that he had done and offered me options. This company is terrific
Stephanie Smith
Bill was our technician, and he was amazing! We had a couple issues with an older furnace that took a couple visits to determine the problem(s) and get it repaired. He was tenacious in finding the problem (fuses, board, transformer, etc.) that required an after-hours call, installing new replacement parts and working until our furnace was functioning properly. He also found a hole in the ductwork that could have been leaking carbon monoxide…EEK! Really impressed and grateful for their service.
Leanard Pyles
The service I received from Daniel and Shane at Affordable Service was exemplary. They were honest and very professional with the job they performed. I was really pleased not only with the technicians the serviced my unit but also with the office personnel I communicated with over the telephone. Based on my experience with them, I would highly recommend this company to anyone having HVAC or plumbing issues. I developed a great deal of respect and gratitude for their integrity and job performance.
Jason Stubbs
Thomas came and repaired both of our AC units and blower/furnace. He was awesome, extremely friendly and explained and discussed everything that was going on. He was able to get everything up and running and gave us a bunch of great advice and tips. I would absolutely use Affordable again and they will be our go to in the future. I'm a cheap person, and the price for repairs was very reasonable.
Esther Baca
I would like to thank Ron for his efforts to get my AC back up and running! And a thank you to Steve, for finding the problem and fixing it in a timely manner! Thanks, Affordable Services! I never will call anyone else.
Meg W
Cleaned out my air ducts and did a great job but left a bit of a mess. The manager called me to resolve the issue personally and was very professional. Would use them again!
Frederick Marsh
Showed up quickly. Got right to work. Had all tools and parts needed. Provided professional and friendly service.
Pat McIntire
Kurt and crew were at my home the same day I called about my leaking water heater. Kurt explained everything about my aging HVAC system and was patient and informative about the problem with the water heater. The crew worked long and carefully with a difficult job. They are quite familiar with the Air cycler system ( not my experience with other contractors!) I happily recommend Affordable Plumbing. Thanks!!
Max Pohl
Affordable installed my refrigerated AC conversion in 2015. I normally appreciate this business, however, I was on the roof of my house today and I noticed that they ran the AC hi/low lines, drain line, and thermostat wiring across 18 feet of my roof without surrounding the above with some kind of protective duct to protect it from UV. As a result, the foam insulation around one of the AC lines is crumbling, and the insulation around the thermostat wire is falling off - due to UV exposure. I know my warranty is expired but I wanted to report this so other customers can make sure that Affordable doesn't do a careless job on their AC conversion should they choose Affordable to do the work on their house. Follow up: I got a call from Affordable and they were very responsive to my concerns, and they have scheduled a complete repair of the above mentioned problem, and they will do the repairs on 11/11/21.
James Heath
In a generation when customer service is lacking in most industries, Affordable Service is raising the bar and setting a standard. I want to thank them for their friendly staff, from the office to the technician. They went above and beyond what is necessary. When our blower unit went out and the A/C unit would no longer work, they brought out 2 portable units to the house to help cool the home over the weekend prior to the work being done on the following Monday. Thank you!!!
Cynthia Melloy
These people are like family! I love how Chris works & makes it seem easy. He's always upbeat & happy! I never get the "dreads" when they are coming to turn over heat or cooling.
8 know he's going to do it right & I can call if I have a question! I can't even tell you how much I appreciate & trust Affordable!!!
I have to say, they really care! They genuinely care how your feeling & how you've been....they leave my home with a smile just like when they arrived. Its amazing!!! Attitude is everything to me. I know their work is on point!!! Let's not forget Jackie! She answers the phone w a smile on her face! Again, family. We have a few chuckles & it makes my day! What an asset she is!!
Gary Duffala
Kurt was excellent in helping resolve the problem with my tankless water heater. He identified the problemand explained how he would fix it. I've had Kurt work on tankless water heaters before and he is always professional, and willing to explain all the options while also providing what is under warrantly and costs of services.
Larry Parsons
I was completely pleased with the work done by Daniel. He was scheduled to perform a preventive maintenance check on my HVAC unit. He arrived early in the scheduled service window. He called about 15 minutes before arriving which is greatly appreciated. Upon arrival he introduced himself and his helper and explained what he would be doing. Throughout the visit he would describe each step. At the end of the visit he informed me of the status of my unit. I would describe him as thorough, personable, informative and efficient. Again I was totally pleased with the work done and would definitely recommend Affordable Service and Daniel to anyone.
John Lewis
Affordable Service installed a new water heater, furnace and added A/C at the same time. Joe and his team (Story, Patrick and the electrician) arrived on time and were very professional. All the work was coordinated and everyone knew what to do and were very courteous. The job was very tedious since the work space to install the HVAC systems was not quite adequate for the size of the equipment to be installed. Joe and his team were very creative in making the available space work.
I am sure another crew would NOT have been as creative. I give them SIX stars out of Five.
Jenny Bradford
Affordable service you are top notch. Thank you for your prompt contact and scheduling and most of all for sending Thomas as our technician. He is a true professional and we will be using you again because of Thomas. Great job.
Vic Lance
Thomas is always on time and very professional. Since we are not from the area originally he has been very patient answering all my questions and I value his input. Today was the changeover to the swamp cooler for the summer. I would recommend Affordable to anyone for service or repair.
J B
Very good service. And was affordable.. will use them again. Lot thanks JB
Lisa Gonzales
Great job installing new water heater and expansion tank. Everyone I dealt with was professional and helpful. Chris did a great job on the install, and the price was more than fair. I'll be reaching out to Affordable again for any plumbing needs in the future!
Andrea Galietti
Great service. Always professional. Love having my sink operable again.. Kurt was awesome and knew his trade...Thanks Affordable
Tricia C'deBaca
I take time to call a business and check reviews, before I make a decision about using or patronizing it. I needed a plumber to fix the clogged drain in my shower and I chose Affordable Services. One thing I like about AS is that they charge a lower than average price to make the service call and then waive that fee should you decide to use them to fix the problem. They do have set fees that vary depending on what the issue is. The repairman arrived earlier than scheduled after he made contact by text and call to let me know that if we liked, he would be able to come earlier. He was professional in look and manner, and came to the door in a mask. He worked efficiently, resolved the issue quickly and cleaned up when he was done.
Marcia Huys
My swamp cooler quit working over July 4th weekend and Anthony came out slightly earlier than our appointment on the following Wednesday. He found the problem and got it fixed and my place is already cooling nicely!
He gave me some handy tips on running a swamp cooler and about other services offered by Affordable, such as duct cleaning and combining spring and fall services for a better price. He was very professional and efficient.
Thank you Anthony!
Maggie Raigner
Our thermastat quit working . . called Affordable Service. The lady who answered the phone suggested I try changing the batteries. I was impressed when it worked but more impressed they didn't want to make a service call to fix it. AC only 3 yrs old but made an apt to have it checked. Daniel, the tech, was very courteous & professional. Unit functional, no repairs needed. I do recommend this company!!!
Deborah Waggoner
Needed a new water heater! Because I had excellent service in July from Affordable Service with replacing my swamp cooler with a new HVAC system, I chose them to replace my water heater. Not sorry! :) Tony Sena listened to my concerns about my old poorly functioning water heater and recommended a new one for me. He also customized the new one to make it easier for me to do routine tank flushes to keep it in good shape and save on maintenance expenses. The day of the removal/installation, Tony and a helper arrived as scheduled, were very efficient and thorough, and always friendly and professional. After the installation was complete, Tony then went over the operating details with me. I am a very happy customer! I highly recommend Affordable Service!
teresa walker
They switch over from heating to cooling or cooling to heating for me each spring and fall and I think they are amazing. They also installed my brand new swamp cooler. They’ve also done plumbing repair for me. Love this place so much.
Joni B
Kevin was so knowledgeable and took care of the problem quickly. I also asked for an estimate for a new system, and he answered all my questions thoroughly. I highly recommend him and this company.
Solutions Center NM LLC
The technicians that came to do my inspection were fantastic. They were personable, kind and informative. Thomas the plumber showed his genuine care for his customers, he was the reason we went with Affordable.
The guys that came to install our new furnace were respectful, very clean and conscious people.
I will be using Affordable in the future for all our home inspections and installations.
Thank you so much!!!
Leila Fakhrai
It was 8:15am and this was the 4th company I called after everyone else was booked and only had after-hours appointments (which meant higher rates). The receptionist quickly got my information and booked me right away for 8am-10am. Bill showed up at 8:30am and quickly fixed the issue with my furnace as well as tested for carbon monoxide. He was very professional, even a bit funny and made sure I understood how my furnace and thermostat operate properly. I'll definitely call him back in the summer!
Greg Miller
Called out Affordable to take a look at our furnace. Kevin walked us through the diagnosis, and we agreed it needed to be replaced. They got a new unit to our house that day and by that evening it was up and running. Should have replaced it years ago if knew it would go so smoothly. Kevin and his helper, Cory, were very professional. Got the old unit out quickly, installed and tested the new unit and even programmed our thermostat. They cleaned up behind themselves and left the house as they found it. Highly recommend Affordable Service.
Larry Schuh
Just an overall great experience with this company. They did a complete furnace and AC conversion for me which included an electrical panel upgrade. From the start, I felt like they were being honest and fair with me. Because of product delivery issues and PNM's availability, my job was done in three stages involving the furnace upgrade, AC condenser install and electrical panel upgrade. Through each step, every person I interacted with was professional and courteous. They kept me informed of all the details surrounding my upgrade and resolved any questions/concerns quickly and to my satisfaction. Great company to work with! I definitely recommend them!
Jacque Kocer
Kevin was awesome and knowledgeable! Got my plumbing job done right!!
Salvatore Alaimo
Service techs were on time. They performed a detailed inspection of which no repairs were needed. Assisted me with my questions about my water heater and helped me reset my thermostat after I changed my email address. Extremely helpful.
Karen Franks
The entire experience was great. First, Tony called saying he could come earlier than scheduled, which fit my schedule better. Second, he was very polite and courteous when he arrived and throughout the visit. Third, he was very quick and efficient, barely here an hour. I have been using Affordable Service for around 10 years and have never had a bad experience. Their prices seem reasonable and the employees, both in the office and field, are always polite, friendly, and efficient and they never try to sell me something extra. As the cherry on top, they are always friendly with my dogs, too, which means a lot to me. I highly recommend Affordable Service to everyone.
Kerry Frame
I am very happy with my experience with TONY SENA and the Affordable Service company. Great, Prompt Service for reasonable price! Tony obviously knew what he was doing, was very courteous, and was friendly.
Outside hose bib had been leaking (dripping) on the house stucco for a few weeks. Being somewhat of a do-it-yourselfer, I shut off the house water and took the valve stem out to replace the washers. But the parts were so totally corroded that I couldn't do repair myself. I put it back together, turned the house water back on (dripping) and I called Affordable Services.
Ron, the scheduler at Affordable Service, arranged for next day service by TONY SENA, one of their plumbing specialists. Tony arrived totally prepared and provided very good service. A professional. He knew what he was doing and replaced the whole hose bib with a new one in less than an hour. He used care. He went so far as to use sealant materials behind the bib flange to make the job last and be protected from rain water getting in the wall.
William Kearns
I awoke early one morning this week to prepare for the day and found I had no hot water. I figured the recycling motor had failed. I went to the garage to inspect and found a pool of water in the pan beneath the hot water heater. I assumed the water heater was shot and so I came in and searched plumbing companies in Rio Rancho. Affordable promptly came up and I saw the ratings and read the comments. I compared companies for a minute and immediately called Affordable. The response was quick and they made an appointment. Kurt Hill and Cory came promptly at 10AM and examined the water heater and found a leak in the piping above the water heater. He corrected the problem quickly. I shared some other concerns with toilets and sinks which they fixed. I felt the dishwasher might have a small leak so they checked it out and found it did have a leak and the supply line was swollen twice its size and was vulnerable for a break. He disconnected the dishwasher at our request because he said the motor was shot. He made a video of it leaking to assure us. This lead to a question about what our water pressure was set at. It was 100 plus. That explained a lot about problems we were having with sinks, toilets, and appliances. They searched out the supply lines to the house and placed a water pressure regulator by our main water supply to the home.
I thought that the bill would be extremely high because of the hours they spent at our home. To my surprise they were extremely fair and reasonable.
My wife and I are so grateful for these two men and their friendship and trusting nature. We would recommend Affordable Service, Kurt and Cory for any of your heating, plumbing, and air conditioning needs.
Jim and Donna
Laurie Trasp
We acquired several quotes for replacement of our 42 year old heater and our hot water heater. Affordable was the least expensive by quite a bit. Daniel and Parnell came out and gave us information and quotes. Installation was scheduled within 2 weeks. Joe (and another staff member) and Gregory arrived on time, they all were friendly and efficient and cleaned up after everything. We requested a quote after that for a recirculation pump, to improve hot water flow to our master bath. Kurt came out, gave us a quote and came back within a couple of days for installation. Hot water reaches our shower within a minute as opposed to the 5-6 minutes previously. There were more people involved with these installations, but I did not get everyone's name. We couldn't be happier with our experiences with Affordable Service! HIGHLY RECOMMEND!
Krystal Chaffin
Thomas was extremely kind. Very professional and my house is cold again. Definitely recommend and I’ll be calling if I have any future issues with my A/C. ✌🏻😝✌🏻 …
Gay Crouch
Tony did a great job. Even though he had to wait for the city to come out to turn our water off and then back on, he stayed positive and was very patient. He completed the work quickly and gave us some advice for keeping our drains clear. He even answered a question about the heating unit that Affordable installed for us a number of years ago. Terrific job.
Doug Helms
Old heater was on last leg. Bill came to look at it and found it wasn't burning correctly and told me about it creating soot and can't thank him enough for the information he told me. Found out that they could replace it the day after we asked them to order it i was impressed. Thank you to Joe for installing and for Michael for coming out and replacing a leaking hot water line on the same day. Very grateful to everyone at affordable services.
Antonio Rendon
Daniel and Felipe were professional, courteous, and thorough! Their communication was excellent. They went through each step of the maintenance process and provided their findings and recommendations immediately after they were finished. I highly recommend Affordable Service to anyone looking. I plan on making them my go-to team for future AC/Heating issues.
Teachpeace
Time for getting the cooler ready for those hot summer days! I called my favorite company, Affordable Plumbing, heating, and Cooling on Northern Blvd in Rio Rancho NM. They got it ready in a jiffy! I am so grateful for this company and Kurt is my go to guy! He's so personable, professional, very thorough and always takes good care of me! They are very reasonable too. If you ever need help, I highly recommend them. They always have someone on call too if you are in a pinch after hrs! Why call anyone else when you know they will take good care of you too!!!
Joseph Beal
I had my heater not working this am. I called and they were here inside of 20 minutes. The Tech Tom was great. He diagnosed and fixed it all inside of 40 minutes. I highly recommend them
Megan Napier
Affordable (Michael and his apprentice) came and tackled what turned into a plumbing nightmare for us. Our sewer valves were backed up in our new-to-us home with no way to snake the drains, sewage backing into the bathtubs/showers, it was not fun... what should have been a quick snake job turned up to discover we had a years old blockage between our valves and an unserviceable (buried underground) backwater valve that prevented any maintenance on our part, which had been impossible to find in the sewer scope we'd had accomplished before buying our home. They had to dig out our yard and cut out and replace the valves and section of pipe because of the years of backup, all with sewage seeping everywhere. They were professional, and educated me, and kept me in the loop every step of the way on the process, and how the system works so I can maintain from here out. It was a pricey fix, so I much appreciated the military discount and them sticking with the quoted estimates despite the obvious monumental labor involved. SO glad to have gotten this fixed the next day, before the deep freeze hit, I can only imagine how much worse a busted frozen sewer pipe would have been damage wise to our home. They were the only company we called who were able to get us an appointment the next morning, which was great with 3 very young children in the home and me having to tackle the sewage volcano in our front yard in the middle of the night.
Greg Hill
Had Kurt and Travis come to repair 3 faucets. They did a fantastic job, answered all the extra questions we had. We only use Affordable Plumbing, and have had the BEST service with this company and the techs
Andrea Bass
Our rental property needed the heater replaced on the coldest day of the season! Affordable had done some work for us in the past and were amazing to work with so I called. Kevin came out to the house, gave us a fair estimate and the Affordable team had a brand new heater humming along by close of business that day!. Follow up phone call to make sure all was well. Looking forward to years of continued amazing customer service! Thank you for another job well, done quickly and done right!
Dee Yeager Bovenzi
My recent experience with Affordable Service was very satisfying. Tony was very customer service oriented. His professionalism and knowledge was appreciated. He offered further insight on how to properly flush a water heater. I approved the additional work so that task can be performed. After installation Tony demonstrated the steps to properly flush my water heater. In the future, I will recommend Affordable Service to anyone I know who in need of your services. Thank you.
Sonia Rankin
I had an unexpected leak that led to some flooding. Affordable Service had Tony to my home in 30 minutes and not only did he solve the problem, but he explained what happened, why, and what I can do to prevent similar problems in other spaces. He was knowledgeable, patient, and professional. I will definitely use their services again!
Jaedyn Salas
If I could give 10 stars, I would. Chris K. was our tech; he came out ON TIME and assessed our problem. He was very kind, respectful, and patient throughout the whole process and tried every which way he could to determine what was causing our plumbing issues. On a last ditch effort, him and another tech thoroughly cleared our pipes in our spare bathroom (that have been backed up for almost a year). I am SO grateful for their dedication and the fact that he prioritized the job. Definitely using Affordable Service again, and recommending to friends and family. Thank you so much Chris!!
I also would like to note that he cleaned up any mess that was made in the process; going above & beyond for my home. Not the kind of service I was expecting, but I am thankful. And when they say "affordable" they mean it. 👍
Chuck Moen
We contacted Affordable because our outside faucet had a slow leak. This was caused by our not disconnecting our hose from the faucet in the wintertime we learned. They sent Chris who had to remove the faucet and replaced it with a new one. This meant that he had to cut an opening in our inside wall to access the piping because there was a clamp that was holding the piping that secured the facet and it couldn’t be removed from the outside. Anyway he did an excellent job. Every time we call Affordable they come right away and get the job done at a reasonable cost.
Nick Gerich
I had my furnace go out on a Saturday afternoon and called Affordable. Their after hours dispatch was very friendly and got my information and helped me set up an appointment after explaining their charges for on-call service. Their after hours/weekend rates were very reasonable, so I set up an appointment to have them take a look. Daniel came by my house on Sunday afternoon, opened my furnace and was quickly able to tell what the issue was. He explained everything to me about what was going on, as well as answered other general questions I had regarding my heating and cooling system. Thankfully it was an easy fix, and was able to get me up and running quickly. Daniel was very personable and knowledgeable, and I would highly recommend him and the crew at Affordable. Thank you guys!
Nancy Slater
Christ was very good at his work very friendly this is the second time I have called affordable and am very pleased with the work I had done
Rozella Lopez
Daniel Garcia was extremely professional, knowledgeable and capable. Our heater went out in the coldest night. Affordable Service sent Mr. Garcia promptly at 8:00 am even though the scheduled time was between 8-10:00. Our panel was replaced per his recommendation to a more universal, appropriate design to fit our needs. He recognized the problem and skillfully and quickly corrected, resolving the issue. Mr Garcia took the time to explain, instructing us patiently and in detail as to how to use the new unit. We highly recommend Affordable and Mr. Garcia.
Kevin Thomas
Our service technician, Tony Sena, has been phenomenal. He has been to our house twice in the past six months, once for a plumbing issue, and most recently for an evaporative cooling check. Each time, the amount of work involved turned out to be more than either of us expected. That being said, Tony was patient, communicative, and kind. On his most recent visit he ended up spending over three hours at our house to ensure our evaporative cooler would be functional this summer. You would never have known that he had to wait in long lines for parts, due to Covid-19 restrictions and social distancing. This was all on a Friday; one in which we found out had him on call all weekend. Tony is an exemplary employee and I would not hesitate for a moment to have him in our house again. Thank you so much!
Kris VanHofwegen
Daniel and crew were wonderful. Daniel expertly and professionally explained the new heating/cooling system we were getting before, during, and after installation. He went above and beyond what we expected in every way. The crew that performed the installation were respectful, efficient, and professional. We are very happy with the outcome and performance of our new heating and cooling system from Affordable Heating and Cooling! This company delivers superior service!
Prina McTigue
I experienced the best customer service from Tony when did sewer-line work recently at my aging father's house. I made an appointment for the work the previous day and Tony arrived exactly at 8 AM, as promised on the scheduled day. He did excellent work and did not consider the job complete until he could confirm all the plumbing and water pressure was working properly. I appreciate his courtesy, honesty, and diligence. I can highly recommend Affordable Service Plumbing because of plumbers like Tony.
Mark Gallegos
We had an emergency situation at 0630 AM.. Our water was not running and we had a huge leak from the water softener. We had a plumber at our house within 20 minutes of calling. Other places told us they wouldn't be available until after 5:00 PM/ Bob was experienced, efficient, and professional. Everything was fixed within 30 minutes. Not to mention other places wanted to charge us $169 just to come out. We only paid $162 for everything and we had running water again. Highly recommend Affordable Plumbing.
Glenn Thomas
I called Affordable on a Monday, they came to my house within an hour and provided an estimate immediately for a new swamp cooler. The price was reasonable. I told them to proceed and they had it installed by Wednesday afternoon (two days from when I first contacted them). The job they did was perfect and they are extremely professional and friendly. They were referred to me by a friend, and would I would recommend them without reservation.
rEDc Radio
These guys are good! Thomas got my old aquatherm furnace running; He actually got it to stop running. It wasn’t shutting off (the relays were 20 years old and sticking on). He found equivalent relay replacements as the OEM relays are no longer available. I will definitely call them again with any other heating, a.c., or plumbing problems.
Jani Leuschel
Tony came out after hours and promptly shut off an overflowing swamp cooler. Soon afterwards, he performed a complete hearing and ac service. He was polite and thorough, repairing the swamp cooler. Highly recommend!!
Deanna Amend
Great job! The entire crew arrived together and worked as a team. The lead installer, Joe, pointed out a flaw in our existing main duct that connected with the old furnace and fixed it. We appreciate that a lot since we won't be cooling and heating our attic anymore! Installation crew, sales crew and office staff gave us great customer service. We can't recommend Affordable Service highly enough! Thanks!
Phil Selberg
Outstanding service! Called Affordable Service this morning because my 14 y/o water heater had stopped working. Within a half hour Thomas and Gabe were there to assess the problem. They arrived ready to work and were very professional. They gave me a no nonsense evaluation and left to get all the replacement parts. Within a few hours I had a fully functional water heater. Due to my system in the house they checked on my heater to service it and make sure it was operating properly. They made sure the job was done right and they answered all my questions. I will be using Affordable Service from now on. Thanks for all you do.
Respectfully, Phil S
K G
My regular HVAC guy recommended this place, after he could diagnose/fix an issue I had with my furnace.
I called Affordable Sunday evening, and they explained to me my pricing options as far as somebody coming out that night or during regular business hours. I opted to have somebody come by the next day.
The day of my appointment. I received an email with Bill’s picture to let me know he was on his way. Bill also called me to let me know the exact time he would be at my house. He showed up at noon on the nose.
Bill was able to diagnose my problem, but most importantly FIX it! He kept me very engaged in the process, explaining to me what he was doing and answering all of my questions. He was very friendly and efficient. I was so impressed, I asked if I could request him for any future issues.
Thanks, Affordable and Bill!!
~Kat G.
Forrest Sunstrom
Our service professional was Kevin and he was great. He had repaired our furnace last year when it broke and recommended a service that included an inspection this year.
He showed up on time inspected our furnace made sure they were working correctly. And even though we already paid for the service last year he took his time to answer all our questions and make suggestions to help us save money on repairs by requesting an annual inspection package. Great job very professional. We are pleased with the service we received.
Gail Taylor
Had to call on holiday weekend, but response was fast. I wish I could remember name of lady who called and diligently checked to see if I still had warranties in effect and called me back to let me know how long before technician would arrive. Technician called to let me know he was on his way. William K. was very professional and thorough in making the repairs. He worked until everything was exactly right and I was completely satisfied. He even checked to make sure my swamp cooler pump was still functioning. His work ethic is exemplary. This kind of service from everyone at ASPH is why I am such a loyal customer. Kudos to all!!
Jerry Mortensen
Discovered my water heater leaking on a Saturday afternoon. Called three places. Affordable was the only one that called back within an hour. Couple hours later, the technician was there (Kurt). Installed new water heater and had me up and running by 7:00 PM. Thanks Kurt, great job!
Gina Carlton
Highly recommend Affordable Service! They have done several jobs at my house, and I couldn't be happier. I had the good fortune of having Kurt sent out for the first job and I've been requesting him ever since. He's a true professional, friendly and comfortable, and always looks to fix the most obvious thing first rather than just start ripping walls and floors apart. I have one more large job that I need to schedule (replacing an old section of polybutylene), and I will be calling Affordable to do that job and definitely requesting Kurt. Finding a company that does quality work at a fair price with great employees is priceless. Thank you Affordable Service, and thank you KURT!
Rachel Valandra
Wonderful service! Gave me hope in using our swamp coolers for a couple of more seasons! Very detailed in what they saw and did to the swamp cooler. Chris and his partner are so professional. Cannot recommend them enough!
Michelle Walters
Absolutely wonderful, nearly immediate service. Kevin was professional, thorough, and explained everything as he went along. These guys are great!
John Pascarella
Thursday the 22nd of August, I had my air conditioning and heating replaced. The crew were excellent, very courteous made sure they cleaned every inch of my house they were in and went far and above the work that they were doing. they were quick efficient clean and on time. every one worked together and a well-oiled machine and all finished at the same time. everyone knew their job. This was the best crew I have ever had working in my home. I felt safe and secure with them here. they are an asset to their company and their community. thank you so much. I would recommend them to every one for beating and air conditioning.
Derick Dolph
Furnace went out and i called here 1st thing this morning. They sent Thomas and his partner out. He diagnosed the issue and kept it honest with me. Wasnt trying to sell me a new furnace just said he could fix the issue but never promised it would last. I appreciate honesty and excellent customer service like that. Will definitely use this company for any future services
George McGeorge
James showed up earlier than promised time. He was very professional replacing our garbage disposal. I recommend him and Affordable Plumbing for you plumbing needs.
Douglas Kieweg
Tony arrived quickly. He was very professional, and courteous. He used quality replacement parts and did a complete repair. I have confidence that the repair will last for a long time. This was an emergency repair, in the future I plan on asking Tony and Affordable Service Plumbing to to upgrade our plumbing before it breaks!
Steven Young
My brother and I had a drainage back up on the week end. Tony arrived promptly on time and represented Affordable Service in a highly professional manner. His knowledge, appearance and demeanor were all outstanding. He quickly resolved our plumbing problem and offered advice on how to avoid a similar problem. This is the second time that Tony has called on us. I hope that if we ever have plumbing problems again that he will be the person sent to us. We highly recommend Affordable Plumbing - and in particular, Tony.
Tia Perea
Every person who we had contact with was extremely caring of our situation as well as professional. We needed a same day service on a Saturday and had no problem getting it scheduled within an hour or two. Our service guy Kevin was awesome working with my husband and really took his time to find the issue. Thank you all for all of your help! You guys are awesome👌🏼
Carol Talman
Thomas and Brian are the two best plumbers ever! They were fantastic. They listened to my description of the plumbing problems. They asked intelligent and logical questions leading to tracing the problems in my home. They then fixed the problem explaining clearly what they were going to do and why. They also educated me clearly on how to continue to maintain my system. They were fast, friendly and respectful. I will highly recommend them and the company they work for to anyone with a plumbing, heating or cooling problem. Fantastic service at Affordable prices!!
mrita holland
After a week of record setting heat, my AC
Would not work. This happened on Saturday morning, I called Affordable Heating and AC and was put on their list, I was advised about the charges upfront. Kevin was professional, courteous and explained what the problem was. I will definitely call them again.
Cherie Barker
Great service from Chris K. He is friendly, knowledgeable and explained everything clearly. I finally have cool air. Thank you. Will use them again.
I also just had my fall switchover completed. Great service from Tony S. He explained everything very thoroughly, which I appreciated. Also, my cooler is winterized and closed up. I highly recommend. They have very knowledgeable, friendly technicians who do a great job (and always clean up after themselves!)
Betty Weaver
I have been using Affordable Service for all my plumbing, refrigeration and electrical needs for many years. I feel so safe knowing they will treat me kindly and professionally no matter how big or small my job is. Every employee is competent and knowledgeable in their field. I highly recommend them. They are fair and reasonable in pricing and prompt on appointments. This is so refreshing. Tony came today and was very conscientious on helping me to understand what was needed to unclog my drain and then on what to do to make sure it doesn't happen again. God Bless Affordable.
Janine Maydew
Kurt and Brian came to my house and repaired my leaking swamp cooler, a leaky pipe under the crawlspace of the house, replaced a drain and a garbage disposal. They were both very professional, friendly, competent, and courteous, and the work was done in a very timely manner. Everything is working perfectly!
I had to call Affordable Service last month for a few more repairs, and Tony Sena completed the work, which involved putting a new washer box in, putting a water pressure reducing valve in and tightening a loose toilet to the floor. He also was very knowledgeable, prompt, competent, and did a great job with all the work. I would highly recommend this company!
Sue Hoff
Kevin switched me over from the furnace to the swamp cooler. He also flushed the hot water tank. He and his co-worker arrived on time. They were professional and efficient.
Marcy Martinez
The technician installed a sub-panel and wiring for a new wall oven in my home. He did a great job was done in the time frame he quoted and he was very good at his job. I’ve used your company before and will do so again I’ve been satisfied both times! I’ve recommended my sister to your company because I know you do good work.
Michael Hoffman
Our experience, from speaking with the after-hours operator to the service call with the responding technician Thomas, was excellent. Thomas did a great job. He quickly determined and corrected the problem with our water heater and fully explained the repair he made. Thank you again to Thomas. If we need help with our plumbing in the future we will definitely call Affordable Service.
Kerry Radecki
Tony did a wonderful job of replacing a dripping pipe in my garage by the water heater. It was very hot and he worked so hard. The water pressure is improved and the new pipe looks great. Thanks Tony!
Jenn McGee
i Wrote a bad review yesterday before trying to call a manager on my issues and concerns which I should have. Bad on my part, because Kevin the manager came to my house the very next day job was done .... which he didn’t have to but very responsible and respectful .. on his part. He came and was sincerely concerned on my unhappiness with the company and the job of his employees had done at my house. So to have a manager go above and beyond to make a costumer happy, has my business from here on out.And for life.. Yes there are always going to be employees that makes mistakes anywhere you go BUT...I have never heard of a Manager or seen a Manager coming to your house to To resolve your complaint.. So I thank you Kevin and Affordable heating and cooling.
And next time before I go and hurt your company name or any company, by giving a bad review, I will call. I know you all at Affordable work very hard to do your jobs well done and have very respectful and Courteous employees to the costumes.
mark reid
The work ended up being ok. However front door consistently left open while going in and out, the heater was running. Both bathrooms left in slight disarray after work was done. I've had other folks from this same company do a better job. I was contacted by their General Mgr. He said could we check out the problem. A second tech came out and fixed the issues. I will say they do work with the customer and I will use them again.
Linda Wosick
We had an emergency plumbing issue and called Affordable Service, plumbing, heating, AC and Electric. Tony was scheduled for an afternoon service call. He contacted me himself and was available to come in the morning due to a change in his schedule. YAY! He was very professional, explained everything he was going to look at and do for our repair including the total costs. I was very happy with his service as well as the company's quick response to our issue.
Louella Farrell
We just had our cooling system upgraded from evaporative to refrigerated air. Noah came out and gave us the estimate. A really nice guy. We’re so satisfied with the service we received! They are true professionals. They sent four employees out on the day they did the job, so they finished in one day. Everything was done professionally. Thank you Afforadable Service!
Patty Chasseur
Anthony was our service tech. Very professional, he explained everything to us regarding what the problem was. I would definitely use Affordable Service Plumbing again.
Karen Vitacco
The plumber, Kurt, was the most professional service person I have ever had in my house doing a repair since I've been in the house (over 20 years). I would highly recommend Affordable Plumbing to all my family, friends and co-workers. The dispatcher on the phone was also very calming and extremely nice, I am sorry I do not remember her name but she was the dispatcher on June 30th in the morning.
Stacy Sweetnam
Always a pleasure to deal with these people. I have zero complaints about their service, their equipment, their knowledge. I trust them implicitly. And that's never happened before.
Awesome Company and staff.
Our Tranquility Lane
I finally get a chance to sit down and thank these individuals for being professional, knowledgeable and ever so kind to get help to those who need it. I made an error, called the wrong agency, and they gave me the run-around for several days. I took a mental day, figured out I made the flub, and called Affordable. Tony came out right on time and called to let me know he was on his way. I am grateful because I don't have to take my dishes to wash at work anymore. Heaven only know what my in-laws put down my sink. But I'm all good now. :)
Hugh McDonald
Fast, skilled, friendly. Kevin was happy to clarify the issues with my furnace, explained exactly what he was doing, and offered a range of repair and service options. I also had great interactions with office staff and another repair expert. I plan to use them again and would gladly recommend them to others.
Elizabeth Conroy
I have had so many bad experiences over the years hiring service people to help with my home, devastating. Then I was blessed to call Affordable. My very first experience was so exceptionally wonderful, I called to let them know. This time, I want to let everyone know. If you are in need with your heating or cooling system, this is who you call.
Rudy came to service my cooler today. He is the most exceptional young man you could ever ask for. He is extremely knowledgeable, efficient, and the most polite friendly, person you could meet. He is quiet, calm, so very efficient, but the bonus is , he is a delight to talk to. If you have reservations about letting people you don't know come to , and into your home; this is the person to ask for. I have two very large dogs that seem to hate everyone. It almost seemed as if they remembered him. They did not go crazy barking and acting threatening. They acted like he was family and he belonged here. There are only a few people (family) my dogs respond to in this way. It is so delightful to have someone I can call, trust, and believe in. How much would you charge for me to adopt this awesome young man????
R Villan
Tony S provided excellent service on a shower repair and improvement in water heater operation. He added plumbing attachments that will make water heater maintenance easier and safer in the future. He gave clear and concise explanations for everything. He was very proficient in his workmanship, and completed the work we needed in a timely and professional manner. He represented Affordable Plumbing in a very positive way, and I would recommend his work.
Mike F-Smith
Good Day,
Today called Affordable S. talked with Ron who got two associates out to my house ASAP. Had a problem with Swamp Cooler E. Motor, the two men diagnosed problem in no time at all, went to shop returned with new motor again fast service. Installed, tested and went on their way, professional, fast and courteous! Outstanding customer service on all accounts, installer were Bob (originally from NY) and Gabe both outstanding guys. Work was not even charged it was under warranty! Thanks guys.
Mike Erickson
I’ve used Affordable on my Hvac in the past and had a great experience. This time I hired them for a routine replacement of a shower fixture. The fixture we purchased was apparently missing a part so we needed the guys to make do with what they had. Shower works great but I was very surprised by the price for a little over an hour of time.
Jazyjaz XOXO
Kevin was great, very knowledgeable, honest and he present me with a very good service offer for my cooling and heating. I will definitively used him again. If you like honesty, this is the guy.
Great service, great price.
Tim Rice
I have used Affordable Service for all of my plumbing, heating and Air Conditioning Needs for 8 years. We just had a Tankless Water Heater installed by Bob S. Bob was a pleasure to work with. Very professional from estimate to completion. He went above and beyond to ensure our satisfaction. Highly recommend Bob and the entire staff at Affordable.
John Chavez
After shopping around for a company to install refrigerated air to our home, we settled on affordable service, and couldn’t be happier.
From the estimator spending lots of time here explaining the whole process to the installers, everyone was extremely polite and personable. I will gladly recommend this company to anyone without hesitation.
Gladys Bloomfield
Joe, Phillip, Chris B., Peter, Felipe, Parnell , James and Ryan did an amazing job replacing duct work and installing my new heating system. It was a dirty job in a very small crawl space and they worked hard. Very pleased with service, highly recommend this team.
Justin H
On Saturday December 29, 2018 my heater went out and was blowing cold air. I had to work and my wife and son were at home with no where to go. I called several places explained my situation but they were all busy with other jobs. I then found Affordable services and spoke with Leah. She said they were extremely busy also but she would see what she could do. Leah called and said one of the technicians would be out to help us. I would like to note that the courtesy and the the professionalism was wonderful from Leah. Technician Kevin should up and was extremely polite and respectful found the problem quick and began working on the issue. I have always used another company but after dealing with Affordable services I will use them for all my services. The professionalism and the customer service was the best. Than you.
Whitecloud Girl
My AC was not working very well. I called Affordable Service and they were able to send someone the very next day. Bill arrived before the time scheduled. Right away he explained the cost for troubleshooting. He was able to figure out the problem right away and provide options. As he was troubleshooting the compressor, he explained everything he was doing and what his testing equipment was reading and what the normal reading should be. I learned so much about my AC in 10 minutes and understood everything. Bill was very professional, knowledgable, and did everything he could to make sure all was tested before giving options to fix the problem. Thank you Bill. Our home is back to being nice and cool again. this was my first experience with Affordable Service.
Sandra Kaszuba
Tony arrived on time and had called ahead to confirm. He was very thorough and repaired the problem in a timely manner. We have had Affordable Service calls before, and have always been pleased with the service and friendly personnel like Tony. I would recommend this company to my friends and family.
Brandy Rainey
Used Affordable for our hot water heater replacement. They came out to give us an estimate and got us in the next day for the replacement. Very professional, knowledgeable and prompt company. Will be using them again!
Gabriel Gonzales
We had a plumbing emergency at 8pm at night and had to shut off our water. Thomas came out right away and was able to quickly diagnose our issue. He throughly explained what had happened and listed our options. We went with his recommendation and he had it fixed within the hour. He also educated me on our faucet that had issues. I would highly recommend Affordable Service and Thomas for doing a quick professional job so our family could have water. I'll only use them for our issues moving forward.
Suzanne Howard
Tony S. was very professional & courteous. He ' s very knowledgeable about the products and answered all of our questions. We will call Affordable Service again to service our heater & air conditioner. I'm going to ask for Tony to make our service calls, too. Thank you for your prompt response time & excellent service.
Rochelle
What a great company to deal with. Friendly appointment booker; very accommodating. Technician/Employee arrives within time frame supplied and calls to notify that he is on the way. Very conscientious worker, cleaned up after himself, friendly, answered questions, just great! His name is Kurt, and he is primarily a plumber, but he was able to take care of my winter service call. I've used this company since moving here (approximately 2 1/2 years) and think they are terrific. And, although they discuss purchases and upgrades, they DO NOT push the most expensive ones on you. They explain the differences without making it sound as if taking a mid-priced one will cause your house to blow up!
Stephen Falk
Affordable Service repaired a leaking toilet at my house. The Tech sent to my house was professional, thorough and did a great job. I had some questions about my service and the business owner went above and beyond in providing answers. Even though my service call was just a small plumbing repair, I was treated like a valuable customer to Affordable Service. I greatly appreciate that.
Debbie Foe
Tony S. came to my house to perform two problems in my house. The first job was more difficult than anticipated but he was able to complete the job and keep me informed as to what he needed to do. Great attitude and completion of both jobs! Thanks!
Today, November 26, Tony came to finish fixing our water heater. He completed the repair and stayed until 6:30 to be sure it was working correctly!
Ruth Cook
I had that polybutylene (sp.) pipe in my house and had a leak. Had the entire house re-piped. Kurt and his crew did a great job, more than I expected. They were on time, cleaned up after themselves, courteous, and very knowledgeable. I am glad that I had them do this big job and feel it was worth every penny. I had to call Kurt back one night for a small leak and he was here in minutes. Great service!
Reuben Murray
We've now had occasion to use Affordable several times, from routing swamp cooler annual maintenance, to taking on a pretty big HVAC job, to just now working on some plumbing issues. Affordable is NOT the cheapest around. If money is you only object, keep looking. BUT, if you want a staff that takes your call quickly, finds you an appointment in a reasonable timeframe, and then the folks show up on time, and are friendly, thorough and professional, then this is where to go. As I get older , I find I appreciate more and more an organization that is timely and thorough and friendly. We recommend these guys!!!
Elizabeth Barreras
My plumber was Michael "Tony" Sena . He was punctual and courteous. He did a very nice job on my kitchen sink/faucet/garbage disposal. And he cleaned up water spillage after the job was done. I am very pleased and will use them for future repairs.
Matthias Pleil
My heater died after 27 years on a Sunday morning. The team at affordable responded to my call quickly, came out on Monday, gave me several options to repair or replace. I elected to replace my unit which was completed on Wednesday. Excellent workmanship, left everything clean. Will use them again and can highly recommend.
christi gustus
Working late and busted a main pipe for house. Didn’t have any water. Tony called 15 minutes before arriving and when he arrived diagnosed problem right away. He actually needed to crawl under house to fix it and said no problem. I felt horrible with him having to go under there. He was very accommodating pleasant and reassuring. Prices are truest affordable. We will definitely use this company again and request Tony.
Thanks Tony
Maiden 0228
I was so impressed. I have never had a company go the extra mile like this. To give a part to my dad to take and try and bring back if it didn’t work or come back and pay for it if it did was just amazing. I know that I will need help in the future and I know exactly who is getting my business!! Affordable Service, thank you for helping today. You were the only company out of four that did and the only one out of three that even responded to me. You get all my business from this point on.
Stephen Spencer
Even though it was a Saturday Tony showed up right on time to replace our water heater that failed. He called when he was at the door along with Chris who assisted him. There was an additional unexpected problem with our main water shut-off valve that occurred but Tony was able to repair that problem as well. Because the building codes had changed since our last water heater was installed, Tony explained the changes and installed the new one to comply with existing code requirements. I can't recommend Affordable Service highly enough. We have been using them for probably 20 years and have always been pleased.
Leroy Romero
Tony showed less than one hour after I called for appointment. He finished in approximately one hour. Leaks are fixed and work areas left clean and as he found them. This is at least second time I have used Affordable and all occurrences have been 5 star.
The missing star is due to Tony not wearing any PPE given the state's current virus protection guidance.
Cost of service was more than I was expecting but given the prompt response and service and positive result I would recommend Affordable to others and will continue to call them when I require plumbing or HVAC service
Adrianna Cooney
Tony Sena from Affordable Services was great to work with. Nice, helpful, honest, quick and clean. He came in assessed the problem, quoted me a price, did the work and was gone. He also answered a few questions I had about other issues. I would definitely recommend him and his company for any of your plumbing or HVAC needs.
Donna Taylor
We were relieved to have Kurt Hill from Affordable Service Plumbing come check our hot water heater. Although we didnt require any service after all, other than relighting the pilot, we will definitely call on him the next time we have any plumbing needs. He's very professional, personable, and put us at ease about future needs we may have. That's important to us.
Aimee
We just needed a little maintenance on our AC, but Patrick was thorough and explained everything well. I really appreciated the service.
Jonathan Curran
Affordable Service came even quicker than they said they would. They were able to deal with my electrical issues for my swamp cooler the same day. They were polite and friendly and did an excellent job. Both Robert and James were efficIent and helpful. I highly recommend them.
Krista Pink
Mr. Sana was on very professional and informative about his company. I decided to go with the service plan because of his professional attitude and service.
Follow up with the service plan: Mr.Sena came back to service my cooler for the summer. He fixed several issues that had not been taken care of by other companies. Mr.Sena took pictures of the issues so that I could make informed decisions. He was kind enough to explain several times (because I did not understand the first two or three times) what needed to be corrected. Everything was covered under the plan and I did not need to pay a cent for the professional and kind service. Plus my cooler is running great and I can tell a big difference then previous years.
pandoras3
Technician came out and did a very professional job including telling us what the problem was and how to ensure it doesn't happen again. There was also some major repairs so the whole thing was not as cheap as the last time they came out. He was well prepared and had all the items needed to fix our wall air conditioner fast.
Bob Olson
The guys who installed our new furnace were very professional. They showed up on time,and did their job quickly and cleanly.
We are very pleased with the our new furnace, and I'll be very happy to recommend your company to anyone who needs your services.
Thanks
R. L. Olson
Linda Gallagher
Affordable Service converted my home to refrigerated air last week, installing 2 systems (1 upstairs, 1 downstairs). Each system was installed in 1 day. The team arrived on time both days, and did a thoroughly professional job.
Joe K. was in charge, and explained/discussed various aspects of the work to me as the day went on. He was personable and also very capable. When it was all said and done, I was thrilled with my new heating and cooling systems (and wi-fi thermostats). I'd recommend Affordable Services and Joe to anyone needing HVAC work.
Kate Shadock
James arrived on schedule, with all the necessary tools, and took care of the replacement. I was pleased that he noticed the original was a combo Smoke and CO2 detector. The replacement was only Smoke Detector. He made certain i had CO2 monitors in place - and in a much better location than my ceiling. Affordable Service is SO easy to work with - Thank you!
Georgette Lombardo
We were in a difficult place, late Sunday afternoon in July with a broken air conditioner. I called six different companies to get our unit looked at for a possible same day repair. I got a call back from Affordable Service Plumbing, etc. and they were able to come same day to fix. They arrived at the time they had told me and were able to repair our unit and get operational that night. It was more expensive due to the fact it was Sunday night, but having our A/C working that night was awesome. It had hit just over 100 in our neighborhood so the house was way too hot. Very professional, went right to work, and fixed it. They were here less than an hour in total. Kevin and Leah were my heroes that night!
Barbara LaPorte
I had a/c off & heat on by your company. Tech was Eric L. He was very thorough & efficient in his work. He knew his job & went to work diligently. He also set the programmable thermostat which I sure appreciate. I hope he can perform this service for me again when i have to switch back a/c/heat. Actually I'd like to request him for the job right now for next year !!!! Great service, great tech ! Thanks much
Richard Quilliam
Tony knows every detail regarding the specifications of his product and how they compare with those of his competition. His sales presentation was thorough and fully responsive to my questions which left no doubt that he was selling the best product on the market. He followed up by doing the best installation I have seen performed over the course of, now three water heater installations, in the past 31 years. This type of performance virtually guarantees that customers will be repeat customers.
Kate Marolf
I have used Kurt Hill as my plumber for the last 4 major plumbing related complications in my house, a new faucet, installing a dishwasher, fixing a water heater, and fixing my furnace. I highly recommend him! Not only does he do a great job but he does it with a smile on his face. He is exceptionally patient with all the kids running around my house and my pets. He is very communicative and makes sure to show you what he is talking about. I could not recommend him enough! I would recommend asking for him when you call Affordable Service Plumbing in Rio Rancho
Marcos AA
From the very first phone call to the end of the installation, service was excellent! Jered G. came out and gave me an honest and informative quote on a new evaporate system. Just a few hours later Chris K. was at my home with a new totally new system and had it installed before my wife woke up from her nap! It’s 96° outside today and my thermostat reads 69° inside! 5/5 stars I would use/recommend this company again in a heartbeat! 👌🏼
Martin Sandoval
Affordable Service is truly affordable and professional. Their techs are very knowledgeable and friendly. They gave us a great price on our new air conditioning system and had the job completed one day. We are very happy with their service.
K Chavez
I needed a plumber to replace a 45 y-o toilet in my elderly mother's home in Abq., I live an hour away and thus required a prompt, knowlegable, and reliable plumber to meet me there at a specific date and time--Tony S. with Affordable Service was all those and more. He was professional, kind and courteous. When I called a day before our original appt. to change the date & time of service he was understanding and accommodated my request with a great attitude.
Tony was on time, completed the toilet installation, answered all my questions regarding a water authority rebate, and left the bathroom spotless. I highly recommend Affordable Service! Thank you Tony for working with my schedule and for your great work, it was a pleasure doing business with you!
Faye Jones
I have worked with Affordable Service for furnace and water heater replacements for around 12 years now. They have kept my appliances working very well. The technicians have all been very knowledgeable, respectful, and pleasant to work with.
Zulem Varela
Best customer service ever!! My3 kiddos and MYself have been with out a heater, its been really cold and I was desperate for someone to fix it.Thomas and Kevin went out of their way on a Friday after 6pm, they did not mind to go out to my house to check my heater! they could of easily had me wait till Monday.I can honestly say Affordable Service Plumbing cares about their customers!!!Thomas & Kevin are honest did not take advantage of my situation...I can't thank them enough!!!I have no words to describe how I feel to see my kids warm and cozy!!😭Thank You so much Thomas & Kevin!!!!!
Jeffrey Nichol
I called Affordable because my downstairs toilet wasn't working consistently; occasionally clogging.
Initially it seemed to flush fine, however when Tony inspected it carefully he found the causes of the problem. In addition, I hadn't noticed but there was a small leak as well. Tony fixed the tank problem and re-sealed the toilet. I really appreciate that he took the time to be so thorough.
Thanks Tony! Carolyn Nichol, Monte Vista Office Plaza.
Neil Herman
Had an outdoor faucet break and wasn’t sure if water was leaking inside the wall or not. Tony came out exactly at the time he said he’d be here, took a look at the faucet, diagnosed the problem and gave me an affordable solution.
He was quick, professional, and more than willing to explain the details of what went wrong and how to prevent it in the future.
Will definitely use them in the future.
Margarita Pleasant
This is the second time to Bob has come out to my house in the last two years. He is great very personable knowledgeable customer service oriented and I appreciate the fact that he took the time to explain all the issues that I had at my house. I’m very thankful to affordable service plumbing for keeping someone like Bob working on their team. Thank you Bob you saved my life this past weekend
Olivia Howard
James Crespin was nice, professional, and didn't try to charge for unnecessary work. Overall the company was fast and efficient and I will definitely use them for future work!!
Paul Bjerke
The technician Bill was very knowledgeable in installing a new condensing unit and updated the type of refrigerant. Was very polite and professional. He answered any questions I had with ease. Would definitely recommend Affordable Service.
Linda Libbey
We recently called Affordable Service because of a septic system backup. They called within 5 min and came right over, found roots, treated them & gave instructions for followup.
Unfortunately for us, we had another backup within 2 weeks, called them again, and they came promptly. Sewer pipe, very old, had collapsed, needed to be replaced from house to sewer connection at street. The began very next day, had the job done within 24 hrs, then came the next morning to clean up.
Very pleased with their promptness, courtesy, and followup. Yes, it was expensive, but less than other companies' approximates quotes. Wouldn't hesitate to call them again if needed.
Mark Stanton
Daniel G. with Affordable Service came out to address my furnace when it stopped blowing hot air. Not only was the service call within the same morning I called, but he thoroughly explained the problem, fixed and performed additional services I needed to ensure the furnace was clean and up to factory standards. I am extremely happy with Affordable Service and will be using them as my go-to for heating and plumbing calls! Thanks again for the killer service!!!
Aaron Elsmore
Thomas from Affordable Service was kind, patient and knowledgeable about our HVAC system. We just moved into our home to find out the AC wasn't working properly. Thomas was able quickly diagnosis the (multiple) issues and clearly explained them to me. We are very grateful for his expertise and professionalism and will be using him for any future plumbing needs. Thanks again!
Brittany Butler
I called Affordable to have my Navien tankless water heater installed. Kurt was the technician who came out and he was very polite and professional. He did a great job and I'm loving my new water heater! I will definitely be using Affordable in the future and would recommend them!!
Stephen Woolery
Tony was an absolute delight to work with. Not only was he efficient and polite but he was also very informative and made good suggestions and recommendations. I plan to use him for any and all future plumbing needs in our home.
Carol W
I callled for service and Kevin was at my house in less than 15 minutes. He was awesome. He explained to me the problem with my heater, in a way I could understand, and proceeded to fix it. I am very pleased with this company and will only use them going forward.
OSO NUEVO LLC
Tony was prompt to his appt time. He was very knowledgeable about what was needed and he shared his information with me. He was quick in the repair and cleaned up after his work was done. I was very happy with the overall experience in dealing with Tony.
Jose Ayala - Owner
Purified Water To Go
[email protected] Tibbetts
Tony and Travis were fantastic! They arrived on time and were very friendly and professional. They winterized my AC unit. I definitely recommend Affordable Heating and Air Conditioning service.
Kathy Christensen
On time, and provided education and worked with me on what was "affordable to me" based on my personal situation. Adam had a tech with him and they both worked well together with a good attitude! I am so pleased that I now have someone I can call on for additional service at my home! 5 stars to the team!
Eric Nelson
Daniel was very informative and courteous. He advised me of the most cost effective options and didn't try to sell me services I didn't need. I really appreciated dealing with an honest professional that truly cared about giving quality service at an affordable price. Thanks Daniel! I will definitely being using Affordable in the future.
John Benavidez
I love this company. Great response time and great pricing. I enjoyed the experience from my first phone call over to them. He came out and assessed the problem and fixed it in a timely manner. I will definitely recommend them to anyone I know who will be in need of a plumber.
Kristy Hawrey
Called this place late Sunday and they were right over. Sent me a pic of who was coming and everything. They were fast, professional, super nice and they fixed my furnace quickly. They were upfront about fees and costs which I appreciate very much. Will definitely recommend and use them again!
Kip Schlagel
Affordable was recommended to us by our neighbors, who also used them for a conversion and they converted our swamp cooler to refrigerated air 5 years ago and the service was great then and has continued to get better since. Two months ago on a day when it was 102 degrees our unit stopped working. We called them for service and the repairman was there within 45 minutes, which does not seem special, but it was 8:30 in the evening. He was very friendly as well as professional and had us cooling down again in 20 minutes. Over and above service in every dealing with this company.
Joyce Daza
The plumber was great. Good attitude, treated me with respect and offered options. I would give him 5 stars. He is the reason I will use his company for a refrigerated air problem. However, the price set by his company was pretty steep for changing out a valve. It only took 30 minutes and the price was close to $250.
JL T
We use Affordable Service for all our needs from Heating and AC Maintenance, Plumbing and Electric. Consistent excellent service for the last 3 years.
Matthew Bower
My tenant had alerted me to issue with a system that they (Affordable) installed. He arranged to have Affordable come evaluate the system this morning, Saturday the 7th at 845am. I live in Arizona. When I woke up, after the fact, I had 2 voice messages from technician, Daniel. The first to confirm the appointment, which I can understand initially, but was confused why he would call me and not my tenant. The second call was, in a huffy sounding voice - that it was his second attempt to confirm the appointment and that he, Daniel, was cancelling the appointment. Of course I tried to call back but no avail. I am attempting to work with them to determine the cause for the error so that it doesn't happen again.
Update 1 - Monday - Owner called personally to let me know what information he found. Will update again after service call is completed.
Paul Hanneman
Joe and his team installed our Carrier heating/AC unit in a day. All of them were friendly, answering questions and providing instruction and advice on the new system. They left the space near-spotless. We cannot praise their professionalism and their friendliness highly enough. They were great!
Dolores Schnieder
My heater quit working on a very cold night. I left a message and went to spend the night at a friend's house. I chose to wait until the next day to avoid after hour cost. By 7:15am the next morning they were calling me, that they had a cancelation & could be over at 8am.
James Hulse came over was very professional and respectful. He explained things to me & answered all my questions. I would highly recommend them & I'm asking for James if I need them again.
Karen Kalgren
I called with a plumbing emergency. I'm in the process of getting my house ready to sell and a leak was discovered from one of the laundry room faucets. The man I talked with in the office was courteous and they were able to send a plumber out within the hour. The plumber (I am sorry but I can't remember their names) called with the estimate and got my approval to go ahead. Then he called when the job was completed and I was able to pay by phone. Easy preezy! I would totally recommend this company. Thank you guys for your response and your friendliness in what was a stressful situation!
Andrew Lantz
Great company to work with. They installed our A/C unit a couple years ago, removed the old swamp cooler, replaced our furnace, and replaced our water heater all within normal business hours and it took them only one day. Financing is available as well. They also have 24/7 on call support. Very competitive prices, did a lot of research before ending up working with this company. Highly recommend them.
Amie Ortiz
Affordable is absolutely the best! They communicate with you throughout the entire process, their pricing is competitive, and their staff are wonderful. I could not be happier with my experience. Their work is excellent, you can really see the quality.
Amy Williams
Had power surges over the weekend that impacted our AC units. Called the number after hours, explained our situation and the next day we had a technician (Delmore) out who was punctual, professional, and safe (wore a mask). Got our units inspected and up in running with peace of mind! Everyone at Affordable we spoke with were extremely helpful, honest, and kind. It's our new "go to" for service!
Ri Kickboxer
Chris was my technician. He was very punctual, professional, and practiced Covid19 safety regulations (mask). I showed him the areas that were giving me a problem and let him do his job. Was neat and left everything clean and tidy. I am very satisfied and will use this company again.
Cindy Miller
I had an emergency call on Sunday and Tony responded. He was knowledgeable and professional at all times, informing me of what the problems were and what he was doing to remedy them. He took the time necessary to address the problems and never made me feel like I was intruding on his time. Additionally, he showed me the parts which were corroded and the cause of the problems - very educational for me. He represented your company extremely well and I am very appreciative for his responsiveness, professionalism and efforts in fixing the issues.
Jennie Smith
We got a much better price here than the other local company we met with - at least 30% less than the other guys quoted for a more efficient unit. (we converted to AC). Service was prompt and Joe was very professional getting everything installed quickly. Definitely highly recommend if you're looking for AC or heating services.
James Harrison
Daniel did an excellent job explaining what was wrong, the job only took less than 30 minutes in 95 degree. He was always professional. They worked the job on short notice. Thanks, the wife and dogs are happy. Definitely recommended
Karen Martinez
We had a good experience with this company. The technician was knowledgeable and helpful. Daniel was our technician and he solved the issue by using the skills and resources he had available. Daniel was friendly and professional the entire time. We are looking forward to contacting Affordable for our climate control needs.
Rachael Schiller
Kurt, the head plumber on my service was AWESOME!! He absolutely went above and beyond to answer my questions, help me with my concerns, and do the best job possible. Kurt in a huge asset to Affordable Services.
Tom Dixon
I am very impressed with the rapid response to my problem with my air conditioner. There was no air pressure in the bedrooms on the west side of the house. The owner, Kevin, came out and got into the attic to first check for any leaks in the vents. There were none but a blower motor that was installed a few years ago, in the middle of the night, in the middle of winter, was found to be lacking in power, due to it not being OEM. (original equipment manufacturer). Mystery and problem solved. While Kevin was here, a gas leak was discovered in my furnace area. He fixed it on the spot, no charge. The integrity and ethics were stellar, and I highly recommend them for all your service needs. (Note: Kevin did not try to sell me anything and was low pressure, but he said that the whole system will eventually have to be replaced, but not right now because it is working, so don't fix it if it isn't broken, but start planning for one in the next year or two.) Very honest. Please give Affordable a try. You won't be sorry.
Jim Walton
This isn't our first experience with Affordable P H AC & E. I was super impressed by their punctuality, professionalism, and work. They diagnosed the problem thoroughly and then detailed my options and the costs. They gave me an opportunity to make an informed decision and then executed the job flawlessly. Which lead to us hiring them again for another job for other family members.
Jason Kritter
Excellent service. Affordable Service was able to get me an appointment within 2-days and my problem was fixed within an hour. My technician, Tony, diagnosed the problem immediately and he had the materials in his truck for an immediate fix. Awesome work.
Howard L Hinman
Chris K. was punctual, personable, professional, knowledgable, and did a good job assessing the plumbing issues. He has done work for us previously and we are very satisfied with his work every time he comes.
J Zazpe
I called they came quickly. Daniel had my AC diagnosed in less than 15 min. He explained what was going wrong with the system in way that I could understand. Price was broke down in simple terms with different packages to suit my needs. I recommend these guys for reliable, quick and affordable service. Thanks for saving the day!
Christian Najera
The technician Kevin L. is awesome, very professional and definitely a nice guy. He really helped us out by figuring out the problem and finding the best solution. I will definitely recommend Affordable Service to my family and friends. Thank you guys and thank you Leah and Kevin L.
Jennifer Deleo
Update (upgraded to 3 stars): Affordable contacted my fiancé, and they have made arrangements to fit us in tomorrow afternoon. They called before they saw this review, so I’m pleased to know that they were working on our issue behind the scenes. Fingers crossed the AC is back on tomorrow evening! Thank you for taking care of the customer, and thank you to Noah for reaching out to make sure all was ok.
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They came out 2 months ago to repair our AC unit, which broke again 1 day later due to the repair work they performed. They came out again to fix it, and until last night it was fine. We had the after hours team come out, and they determined that the break was again due to the previous repair work. I was told they would absolutely be out today in the afternoon. I received a call earlier this morning that they can’t come until Monday at 1pm. Ridiculous customer service! Of course they are going to push us down the list, because they won’t be able to bill for this work! I have 3 dogs...It’s going to be 100 degrees for the next 3 days at least! What the heck am I supposed to do now!? Two options Affordable— 1. You say you’re a 24 business...find a way to fit us in the schedule like you said you would. 2. I will call another company and you will pay for the repairs they perform.
Roy Van Tiem
Very professional and timely to fix HVAC unit that was not working. I would definitely be using them again and recommend them for any HVAC work.
Steve Martinez
Tony Sena came to see why our garbage disposal was not working. As we suspected, it needed to be replaced. He gave us all the info we needed, was very professional and did the job perfectly. We are very pleased with his work and his friendly attitude.
We would use Affordable again and Tony S. As well.
Nancy Soto
This is the second time Kevin L. has come to my home, once to fix my heater & now to winterize my swamp cooler. Kevin is a knowledgable, excellent Service Representative; he is very professional & a real people person. Kevin is a great asset for Affordable Plumbing. Thank you, Nancy Soto
John Lujan
I had to call Affordable Plumbing for the second time within three days for two different problems and they came through like CHAMPIONS. Great work at a great price. I'm remodeling my shower and came into a problem that I couldn't fix, so I called the experts. Thanks again for a great job.
lorraine morgan
Thomas was a pleasure to work with. He gave me several options for doing the needed repair at a level I was comfortable spending. Third time using this company with all positive experiences.
Rarerat
Kevin and Leah are amazing! Our A/C broke on a Sunday and they repaired it same day for a very reasonable price. They were very prompt and courteous and explained everything. I would highly recommend them to anyone who needs an honest trustworthy repair!!!! Thank you
Greg Scott
Tony came out in the cold and snow to fix a sewage problem. He was fast, efficient, and most of all effective! Problem solved in under an hour. We will definitely use this company again and recommend them to others. Lastly, as the name says, the service was affordable. We'd give more stars if we could!!!! Thank you!!!!
Richard Salazar
Chris K and his assistant very professional, polite, courteous, friendly and helpful. Both of these men are an asset to your business. Would recommend a substantial pay raise for both of these men.
Keep up the good work men!
Thank you for the repair work.
Richard Salazar
Sandra Frazier
Received fast response to my plumbing problem. Thomas H was professional polite and informative. The job was done faster than I anticipated. Very pleased with the service and job. Thank you for being able to help so fast.
Stewart Halbig
Kurt was great to work with. Did a great job both on a shower leak and a full valve replacement in the other tub/shower. Looks and works great! Have used Affordable Service a few times and have been very satisfied.
Curtis Zaugg
I had a Noritz tankless on demand water heater installed in my home when it was constructed five years ago. Wouldn't you know it, a month after the expiration of the warranty, the unit began giving me problems. I called Affordable Service in Rio Rancho, NM to get a technician take a look at the water heater to determine what it was going to take to fix. Kurt Hill was dispatched and I found him very helpful and professional. After trying several things to correct the problem he took an additional step by calling Noritz Company. Customer service for Noritz was not helpful and was difficult to work with. Kurt Hill concluded the problem could possibly be a simple fix by replacing a small inexpensive part. He called a local plumbing supply store and discussed the problem of the water heater with a consultant with knowledge of several different manufactures and concluded a new part might be the solution to my problem. Kurt Hill told me if the part did not work he would recommend replacing the Noritz unit with a Navien unit. He showed me the simple procedure for removing the thought to be defective part and told me he would be happy to remove and replace the part but would have to charge me the cost for going to the plumbing supply store and installing it which I could do myself if I wanted to to save on the service call. I decided to change over the part myself to save some money on the diagnostic and service call. I told the parts supply store my situation and concluded the diagnosis from Kurt Hill and agreed that if the part I was buying did not work the Navien water heater Kurt Hill recommended was a very good unit and highly recommended. Long story short, the part did not work and Noritz company was worthless in helping. I made the decision to purchase a Navien NPE-A water heater and requested Kurt Hill to do the installation. Kurt Hill returned a couple of days later and performed the installation. Because of the new purchase, Kurt credited my new installation by deducting the previous service/diagnostic service call, which saved me a little on the new installation. I expressed my concerns about how the plumbing would be set up so I could easily perform the yearly maintenance myself (flushing the system). Kurt told me he would have it all looking real nice and easily to maintain. When removing the Noritz unit, Kurt found that the old unit was only attached to the wall by one screw. He told me even though that screw could hold up 300 lbs. he went ahead and set up the unit with multiple attachments which made the installation very secure. He took the time to review the unit with me and all the features. He answered all my questions and was very patient with me. If I ever need any future plumbing needs, I will ask for Kurt Hill to perform the work.
LARRY EMARINE
For the second year in a row, Rudy from Affordable Service performed my spring change over from heating to cooling. On both occasions he had done an outstanding job. He is a polite professional young man who takes pride in his work and ensures the job is done right. I will continue to use Affordable Service in the future.
Michael Haynes
I called Affordable Service on a Saturday afternoon. They're scheduler Leah scheduled Kevin Lenkowski route to my home between 4 and 6 p.m. . Around 3:45 I received an email stating that they were headed to my home which included a picture of Kevin, and then Kevin called me and told me he would be about 20 minutes. Upon arrival Kevin diagnosed my problem, presented me with 4 or 5 different options for service, and then after selection completed the work with a smile.
John Kay
Had Bob and team come in for a tank-less water heater and chemical free water softener. Big job, took two days, plus two follow ups. Fair and honest quote, and did the job for the quoted price. Would recommend and use again.
Shawn Fiske
I had another HVAC contractor out to fix my AC as it was not blowing cold. The other contractor sold me a bunch of Freon as that was easy and profitable. I decided to call affordable. The Technician (Jake) came out diagnosed my system and found the coils were dirty thus the necessary heat exchange was not occurring. This was a harder job but affordable took the time to correctly find the problem and fix it. I was given options and pricing before Jake did anything. He really cares about his customers. Highly recommended!
Benjamin Tafoya
Kevin, was very nice and helpful
He made sure that my furnace would be thoroughly checked out, so I wouldn't have to worry.
He reset the flame sensor and did a full safety check, checked for carbon monoxide I felt very relived that he did that I told Kevin I will be calling Affordable Service if I ever have any problems with my furnace again
Thanks again
Cheryl Graham
The terrific crew from Affordable Service led by Kurt Hill did a great job replacing our ancient water heater, bringing the plumbing up to code, inspecting the boiler and replacing needed parts (and none that were not needed). I feel very comfortable recommending Kurt to anyone needing such repairs.
Anon Anon
Our AC suddenly died during the most inopportune times and during one of the hottest weeks of the summer. We had a technician from a different company look at the AC first, who vaguely opined that the AC was too cost prohibitive to repair and we thus needed to replace it entirely. His explanation didn't pass the smell test, so we called Affordable Service Plumbing, Heating, AC and Electric for a second opinion before we spent $10k plus on a new HVAC system. We're glad we did, because Affordable had its technician Greg K come to our house the same day. He was knowledgeable and professional and gave us an diagnosis that echoed that of the tech from the other EXCEPT that Greg had an articulate hypothesis as to the causation and full range of options to address the issue besides replacing the entire HVAC system. Affordable scheduled Greg, along with other necessary technicians, to come back to our house within mere days (despite the busy season) to repair the AC. They succeeded and did so in a punctual and professional manner. We also appreciated that treated our house with care and respect. Well done.
Mary Reinhardt
Chris came to my place early in the morning on a snowy day that was the coldest day of the year as well as Sunday and Valentine's Day. He helped me by identifying and giving me the knowledge I needed to ensure my HVAC world and pipes did not burst to create a bigger problem. I am so grateful to Plumber Chris and Affordable Plumbing!!!
Laurie Garretson
I having been Affordable now for the last two and really appreciate the way they do business. My service is provided by Rudy who is always prompt , reliable, and he goes above and beyond to keep my cooler/heater running. He works around my crazy schedule which is huge for me. I would recommend Affordable for anyone who expects great service.
T Traynor
Kurt and Chris worked hard all day Thursday to get our new Navien tankless water heater installed. I'm not sure they ever took a break. It works perfectly. I can't say how happy I am with the service provided by your crew. A++
Jeremy Rodriguez
Tony S. was awesome. He assessed our situation, gave us a solution and was able to fix it the same day. He was professional, friendly, and did a great job! We would call on him again! Thanks Tony!
MacMoke 1
Thomas came out to repair a broken bathtub faucet. He did excellent work. He was friendly and knew what he needed to do. When he was finished all worked well, he cleaned up and was gone. Next time I need a plumber I'll definitely ask for Thomas he's one of the good ones.
Kate Scott
Adam was very thorough in the seasonal check up for my furnace. We had a disconnect about how he recommends I service it through the winter and what is physically possible for me to do. Took Adam some time to figure out I wasn't being "difficult". I was explaining the furnace location and my petite size are not compatible
Linda Boswell
Tony and his assistant came on time and fixed everything I needed. They did a great job and explained what I needed to fix the problems. I will use them again.
Lori West Romero
Tony came out on a Saturday night to flush out my main line. He was very professional and courteous. He explained to me everything that he was doing and took care of the problem quickly. He is definitely an asset to your company.
Priscilla SIEBEN
My air conditioner stopped working 🌡🔥🙁
I called on a Wednesday and they had availability the next day! Unfortunately I wasn't available until Friday. Service technician Daniel G. came out and got my conditioner working again!! 😁❄⛄
Daniel explained everything to me before, during and afterwards. I now have a better understanding of how my unit works, and telltale signs on when I should be concerned. Thank you Daniel for your all your help. I'll definitely be using your services in future!
Catherine Casaus
I got 6 quotes for adding ductless mini-splits to my upstairs. These guys were not only the most affordable, but they were the only ones to tell me about the PNM rebates and did all the paperwork for me! They were also the only ones who suggested I do 2 units instead of one AND they were still cheaper than the other guys!!! The work was completed in 1 day ands it was quick, easy, and painless. I have been recommending them to my friends and family ever since.
Troy Easton
This company did a terrific job helping my mother. They were fast with an appointment. Honest in rectifying the problem and Kurt, the employee sent on the appointment, went above and beyond in his duties! Thank you so much!
Susan Mateyka
This is the third time I have used Affordable Service Plumbing , but this time I was extremely pleased with the knowledge and professionalism of Tony Sena. He was very helpful by explaining my concerns of a possible more serious problem by letting me know it was a minor one that I can take care of with a little prevevtive maintenance. He will definately be my first choice the next time I need services from Affordable. Thank you.
Andrew Cuaderes
Kevin and the crew showed up promptly on time and worked diligently all day long to complete the project. Kevin was the last to leave (about 8:30 pm) to go over the billing and any questions that I had. This was a wounderful experience tor my wife and I . I particulary paid attention to the workmanship and I noted the thoughtful training and mentoring of the two helpers that were assigned to him I am a manger of technicans and you need to keep this guy around. Your business will thive with an individual such as Kevin.
Martha Eastman
For the most part I am pleased with the service. I had work done on my water heater, but the serviceman forgot to turn on the hot water valve after the repair. This was late in the afternoon, and the office was closed by the time I realized his mistake, so therefore I was without hot water for another night!
Steve Solon
We are new to Rio Rancho, had just bought a house, and discovered that the water valves for the washing machine needed replacement -- badly! We had researched plumbers online (google, BBB, etc. ) and decided to call Affordable Services. Excellant choice, to say the least. Thomas was available and in our neighborhood, so he came by immediately. Because the house is older ('85), the valve box threw him a problem as far as accessing the valve pipes, but he knew exactly what to do, and had us up and washing in no time. So kudos to Thomas and Chris (x2) for their excellant service, as well as the office scheduler (I apologize for forgetting her name - very helpful and friendly) for taking care of us. We will definitely use and recommend them for future needs.
Steve and Leslie
Ceslie Thornton
I called on a Saturday morning and got the call service within 30 minutes someone from affordable called and talked me through the most reasonable prices I had come across. They set up the appointment for a few hours from when I called. They showed up early, was here explaining everything that was going on. Friendly, reliable and affordable. Thank you.
Yorgos Marinakis
This is my go-to plumbing-heating-electrical service. I've been using Affordable for several years, at two different houses. I've had them do a bath-to-walk-in-shower conversion, replace an evaporative cooler, clean out ducts, replace water heaters and bring existing heaters to code, replace a furnace, electrical work like a bathroom fan, and more. Highly recommended. Please tip them if you can.
Natasha Floyd
Greg and Gaston were great technicians. My husband and I have had several technicians do a diagnosis on our AC and did not get it right. Greg and Gaston got it right first time and repaired it the same day. Awesome crew.
Patricia Gaillard
Tony is the best plumber! He has fixed more problems at my house,. He has replaced the faucets, pipes under the kitchen sink, shower head replacement, along with toilets. He always arrives with a smile. He is the best!!!!!!!!!! Many thanks!
Walter Potter
Chris, our technician, was courtesy and polite. Was knowledgeable about the service he provided and did a tremendous job. Would recommend to anyone who asks if I know a good plumber.
Victor De Oreo
Chris was able to come out fairly quickly and resolved my leak from the back spicket by replacing it was a better newer quality unit. He also had some ideas about how to resolve my leaky swamp cooler which I may have them come back out to do. I though it was a little expensive replacing the back spicket but its done...yaa. He was even able to stabeliize the pipe comming out of the house so didn't move around.
Robby Duke
It was after hours so I left a message with the service. I got a call back in 20 minutes. He told me where he was and how long it would take to get to me. He showed up on time and got straight to work. He didnt mess around and knew exactly what he was doing.
The price was fair, he explained it before he started. I would absolutely recommend these guys to anyone.
John Felicia Spicochi
Affordable is the ones we call. Always a fair price. Kurt is AMAZING! We have a tempermental tankless water heater and Kurt has is always able to get it up and running. We know when we call we will get help right away. Always professional, timely, and he has taken the time to help us understand our system.
Deanne Burrows Piralov
Tech was very informative and willing to explain what we were confused about and while at our home he checked out the entire system to make sure it worked with the new thermostat. Greg called before he arrived to give estimated arrival time and was here as promised and that is something that we deeply appreciate.
Reyes Chavez
We told our family and friends about wanting to get an HVAC system for our home. The majority recommended Affordable Service. We chose this company because of their inputs as well as reviews on the web. We also favored them because they belong to the BBB.
Yvette Teupell
Affordable Service Plumbing responded to a plumbing emergency for me at Las Mananitas Apartments after regular business hours. Their Tech, Rudy, was professional, polite and did an outstanding job. Thank you for saving the day. I highly recommend this company.
Tracy Kubic
They installed a new heater . I would highly recommend. Awesome!
Jon Rueck
The only concern regarding this service was the price. Admittedly I didn’t ask for a quotation prior to engaging this firm. Their service was effective, took little time and offered benefits beyond those required to address the main issue. The technicians were personable and skilled. What I learned was the US$ isn’t worth what it once was.
Diane Valverde
Chris was efficient and courteous as was the other man, whom I can't remember his name, sorry. When I first moved to Rio Ranch, I didn't know who to call for help. I just knew they needed to take credit cards. It's a gamble who ever you call. My gamble was perfect. Will use Afforadable all the time and definitely recommend them.
Payman Zarkesh-Ha
Excellent service! Thomas was very on time and did the work professionally with reasonable price. He certainly exceeded my expectation in repairing my AC unit.
Frank Groesbeeck
Affordable Service responded to my service call within two hours. Michael Sena, the service technician, was courteous, upfront on what the service would cost and did the job in a timely manner!! I would highly recommend Affordable and Michael Sena.
terra sneed
Tony was experienced and professional, and repaired the knobs under my sink in record time. He gave me a senior discount without my having to ask for it, and pleasantly wished me a happy holiday season when he left. He deserves a raise!
Wendy Butner
Affordable has been so helpful to my husband and I, they have helped us through some major issues with plumbing, heating and electrical. They can be counted on to be fair, courteous and efficient. We appreciate them so much.
Michelle C
Chris is Awesome! Great guy and super reassuring! Price a lot less than I expected on an on-call weekend! Thanks Chris!
Tamra Abeita
Hot water shut off valve was leaking. Repair done quickly. Will definitely will continue to use their services. Thank you Micheal Sena and his sidekick sorry didn't get his name with Affordable Services. 👍🙂 …
Karen Vitacco
Tony is a great technician who is very knowledgeable and very professional. He has been my technician for a couple of years and he always does a fantastic job. I never worry as I know Tony will take care of the issue.
Teresa Gonzales
The folks at Affordable were extremely flexible when scheduling a last minute appointment for my heat system. Service technician was very knowledgable and offered pro-active advise to eliminate future issues. I will definitely us Affordable Service in the future.
Frank Faustine
Great serviceman. Arrived right on time. Explained operation of the thermostat and heater. Recommended carbon monoxide detector due to the age of the heater. Took his time with us and was very personable and professional.
Phillip Sisneros
Daniel Garcia and Chris were consumate professionals who also possessed that "human" touch for us. They both were so friendly and polite, as well as extremely diligent in explaining the problem causing the base of our HVAC unit to leak. They performed the necessary repairs in short order and explained exactly what they did so we understood. As customer's, we were so pleased and put at ease with these gentlemen!
Pat Wilson
Affordable Service is professional, reliable and thorough. Daniel provided the quote and was understandable with the requests I had and time constraint. I highly recommend Affordable Service Plumbing, Heating, Air Conditioning and Electric.
Marcos Archuleta
Tony and his helper were very helpful. They helped me with my kitchen sink and had all of the tools necessary. Very professional, timely, knowledgable, and quick to finding solutions.
Jeff Chavez
Tony S. is an outstanding employee for this company. It was obvious he had a great deal of experience and knowledge during his time at my house solving the problem that he had responded for. I would recommend this company to others.
Tim Haverman
Kevin did an amazing job getting to the root cause and completing the repair quickly.
Carlos Escarfuller
Amazing service!!! Kurt and his associate did an amazing job bringing our hot water heater up to code here in Rio Rancho. Would definitely use these guys again and highly recommend them to any future customers. Thanks guys!!!
Dona Evers
A young man came to change over our swamp cooler. It was the first time he had been here. He was quiet and pleasant. I always ask for Kurt, he has been here several times, and knows the set up. He was busy on another job. I trust Kurt, and in the fall when its time to change over to heat, Kurt will be requested.
Julie Fowler
Our AC unit drain was plugged somewhere and Anthony came out, found a simple problem and got is back to cooling. Great professionalism and service. Will use again.
James Young
Thomas did a repipe from main to shut off valve. He and Brian work hard to get the job done. Took longer then expected but stuck with it. Even came back later after 5pm to fill back in the holes they dug. Services were above and beyond what I expected. Price was just right. I will be calling them if I ever need anything else.
Randall Stone
Immediate response & written estimate. Went above & beyond to fit me in quickly for air work in the middle of summer. Stuck with the schedule. Didn't leave any mess. Quality workmanship. Highly knowledgeable and very friendly as was his workman "Eric"
Rem Smith
Superb Installation Team. Chris and Kevin completed the mini-split system in half a day. Extremely cordial and professional. Provided helpful insight and recommendations for optimizing existing a/c and water heating units. Highly recommended - least expensive of four bids.
NORMAND DESPRES
I have been using Affordable Service for the past eight years and have yet to be critical of the performance, All who came to my residence as employees of Affordable were(are) polite, professional and knowledgable. I have and will continue to recommend Affordable Service to anyone.
Mike Ellis
Had a frozen line. Their response was less than 30 min. The tech very clearly explained where our problem was and the solution so that it was easy to understand. He was courteous and efficient. Highly recommend their service.
James Kaszuba
I received very good customer service, from the time I called in the request to fixing my problem . All employees were courteous and punctual. I have had several problems corrected over the last two years, by Affordable, and each service call has been very satisfactory.
LuAnn Lindberg
First off, Gabe showed up on time. He was very personable but also considerate and conscientious! He did an awesome job! I definitely got my money out of the job he did as he was very thorough.
robert pacheco
I moved back recently and called because my mom needed assistance with her wall heater. Rather than just send someone out and charging me they talked to me, looked up her unit, and assured me her unit was working fine and even gave me the manufacture's number so I could verify. I may not have used them this time but I will definitely call them if I need an installation/repair in the future.
William Prout
William Norton and his assistant did a great job repairing my aging air conditioning unit. They were professional and did a great job helping me get through a New Mexico heat wave! Thanks!
jim Mocho
Toni was very knowable and honest.
He advised me of our sewer problems and
gave me the phone number of a competitor
that would be more in line to solve my sewer problem.
I really appreciated Toin's help and would highly recommend him to solve plumbing problems with honist professional care.
Jim Mocho
Ramon Garcia
Purchased a new heater from Samons got it installed and would work periodically. Called Affordable Plumbing Thomas came out and diagnosed it in minutes. Very courteous and knowledgeable. Thanks for implying people like Thomes it makes a world of difference. A++++++!!!!!!.
Alex R Jimenez
TonyS was able to quickly and accurately diagnose my plumbing problem. The repair work was done in short order and thoroughly tested. I will of course call Affordable to help with my next plumbing problem.
Rob EnderFP
Tony did a great job cleaning up a mess left behind from the previous owner. He was courteous and clean - I really appreciated how he let me know what had gone wrong and how to help the health of the pipes in the future as well.
Renee Chavez
Mr Keanu was just at our property to service our central heating and air conditioning unit. He was very professional, polite, and courteous. He took the time to explain what he did to complete the service process and took the time to answer all our questions. Thank you very much Mr Keanu we greatly appreciate you! You have integrity.
Clarence J Pruett
iused this company for along time . found out they wasn't doing a good job charged for things that didn't have to be done . didn't do service on a/c correctly . we have a two story house so we put or trust in them. we were having problems we had a friend who is a contractor go up to two story roof to find out what was going on .pads was not on correctly the vents weren't on correctly causes water to leak bearing wasn't oiled belt was ready to break .don't use this company'.
Lael Wellington
The repairman came in a timely manner and could not see that anything was wrong but he did 'clean the sensors' and because it was working, he left and told me if it was making the clicking noise and not coming on again in the next 30 days, he would return and not charge another service charge....but it has been running just fine ever since he did that sensor cleaning. I'd like to know how to do that myself in case it ever happens again...seemed to balk when it was trying to 'turn on'.
Hugo Serrano
Tony Sena was excellent explaining and fixing our water heater problem. We are very impressed and we definitely will keep calling Affordable Service for all of our plumbing needs in the future.
Charles Mensching
The service agent was on time and kept us informed of his progress the entire time. He also gave us an evaluation of what should be done in future to keep the furnace going. I am very pleased with the service.
Karen A.
Tony came out on a Sat. for an urgent leak issue. He was great: on time, able to diagnose and fix the problem (that others had missed), good communicator. Reasonable rates for the service. 5 Star service!
Nida Valle
Affordable is the best business we've ever dealt with in the sence that no hassles, no gimmicks, very friendly and above all they value their customers. Noah is awesome!! From the beginning to the end of transacting business and intallatiins of our new A/C was an incredible experiences with Affordable Services. Very knowledgeable crews and friedly. Couldn't ask for more. What a great services.
John Franklin
Tony always provides excellent service! Will continue to use this company.
Mildred Sorrells
Kurt Hill did an excellent job performing plumbing and water heater work. He was knowledgeable, efficient, and gave excellent customer service. I will continue to use Affordable Heating And Plumbing .
Geoff Petrie
We have been receiving exceptional service from Affordable Service for years now. We have never been disappointed by their work or their expertise. When we have a plumbing, heating or A/C need, we don't hesitate to call them.
Ralyn Stull
Kurt Hill is reliable, trustworthy and a great person. He is very knowledge and professional. Knows his trade. Thank you Hurt.
Rex Miller
The technician was on time, very knowledgeable and very pleasant with an up-beat attitude. I felt comfortable with him and knew he was not trying to sell me something extra. VERY GOOD SERVICE with REASONABLE PRICE.
Robert Morals
Tony was on it. As fellow Vet, I appreciated his honesty and his war stories as well. Very knowledgeable. He educated us on the "dos and don'ts" to maintain the drain. Tony also corrected sink/drain pipe alignment.
Ken Ronzone
Tech was very friendly and knowledgeable, explaining all the options. Furnace was fixed and running quickly, even with having to go get the parts to fix. Definitely would recommend.
Mark H
Excellent honest and professional service . Bob and his co-worker Brian were both excellent at explaining the process and reasons for updated building codes during the installation. Five Stars great job men.
Michael
Kevin patiently kept his focus as what looked like an easy job was much more complicated and time-consuming. He solved the problem and did it in a courteous and professional way. I recommend him without reservation.
daniel rodriguez
Best company to call if you need some kind of repair for heating, air, cooling, plumbing. Reasonable pricing, honest, quick, they call before coming over and keeps you updated throughout the process of repair. I highly recommend them to everybody.
Nancy Blackler
great service. Chris and his partner arrived early and completed the work in a timely manner. They cleaned up after finishing the repairs.They were pleasant and polite.
Dale Llamas
Kevin is GREAT! Went out of his way to make sure we got our faucet fixed!
jo eastman
The tech may have saved my life! I had some roofing done 2 days prior to Adam coming to service my air conditioner, they somehow broke a exhaust pipe on my furnace. Had Adam not been so meticulous at doing his job I might have died from carbon monoxide when I turned on my furnace.
Miguel Sedillo
Affordable Service was AMAZING!!! Joe, the installer and everyone on the job was Very Friendly and Professional!!! The job was very reasonable in price and everyone did a GREAT JOB!!! I would recommend them for any Heating/Cooling or Plumbing jobs!!
Jerry Corbin
The crew arrived on time and had the hot water recirculation system installed and up and running in short order. The system works exactly as expected, supplying hot water at the most distant faucet very quickly. They left the work area clean and were professional in their work and appearance.
Judy Wesener
Very professional. Explained what was wrong with the heating unit and what needed to be done to repair the issues. Kept us informed as the work progressed. Parts needed were ordered and arrived very quickly, so work could be completed in a timely manner.
Ron Randall
Came out in timely manner. Kevin as Really friendly, knowledgeable, answered all my questions. Great service done in 2 hours. Did not try and oversell other services. I would definitely recommend to others.
Wheelszzz
Woke up this morning and had no hot water. Thank you ASP, you sent a technician and he had hot water flowing again within half hour and giving me future advice for my old water heater. I know who I will be calling soon .
William Koppenhaver
Thomas called when he was on his way. On time service. He checked why my system was not working properly. Found problem. Gave me options for repair. Fixed problem in a professional manner. Cleaned up area. Tested system to ensure all was working properly. Great service by all.
Priscilla Rodriguez
James was very attentive, explained what we needed he did a GREAT JOB looks very, very nice! James and the office staff were pleasant put us at ease!
Henrietta Garcia
We were very happy with the technician Kevin.
I called & he came in between jobs. He knew
What was wrong with furnace right away. Thank you so much,
The Garcia's
Angela Walde
Affordable Service was very quick and professional. He did a great job. It was not very affordable though. I was surprised at the amount for the work on a $10 part that only took a little while to change out.
Ray Homan
TLC was great . I called four different places and thet were the only one who answered the phone. They showed up an hour after i called and finisd the work within an hour . They were very professional and clean and only did the work needed no up sale. I highly recommend theese guys for all you plumbing and heating needs.
Joe Candelaria
Daniel was on time, very knowledgeable and professional. Showed me the appropriate way to use my heating system. He is a AWESOME technician. Thank You guys.
Sammy Schulke
Leonard and his partner were very helpful, dealt with my issue in about fifteen minutes and walked me through how to do it myself in the future. Selfless, kind, and efficient. Couldn’t ask for more, I can’t recommend them highly enough!
Robert Nelson
Eric was very professional and walked us through the nature of our furnace issues. He was efficient and delivered good customer service. Our issues were handled to our satisfaction.
Barry Reinholz
Had a loose copper tee on the main water line that I couldn't solder--Rudy was able to get to our home within an hour of the call and fixed the line; even helped with another project (putting in a PRV) on the same water line. Great workmanship and friendly service.
Kitty Clark
Had technician Daniel G. come out to winterize my swamp cooler and start up our furnace for the season. He was super friendly, knowledgeable, and helpful. Went above and beyond.... kinda rare these days!
Phil Eaton
Daniel was prompt, informed, efficient, knowledgeable, communicates clearly, polite, well dressed, and made the diagnosis, confirmed, repaired it, checked it completely, and will definitely request him in the future with air-conditioning furnace problems.
joseph apodaca RAMIREZ Sylviana
Affordable is quick to respond do great work and are very friendly I would highly recommend them. Daniel G was the professional that came to our home. He was very courteous, knowledgeable and efficient.
Barbara Winslow
Bob (?) and his trainee were here at my house on 9/2 to replace the pilot assembly on my hot water heater. They did a very thorough job and were very courteous and friendly to both my husband and I
Barbara Winslow
Valentin Benito
I like to recommend Affordable service INC.
I was very satisfied with the AC service they provided
Kevin Lenkowski. was my tecnitian very professional man who can show good knowledge of his job.
Ann Zolin
Extremely friendly and knowledgeable. Explained everything he did and let us know what needed to be done and what it would cost. Daniel Garcia and Travis gets a 5 rating.
Bobbie Weinbaum
Kevin was extremely friendly and efficient., He seemed to cover all points of possible errors in my furnace, responded to my many questions. I would be delighted to see him again
raul rodriguez
Exceptional service! Joe and his team provided top notch service and professionalism during the upgrade process. great job. Highly recommend calling them for your heating or cooling needs.
Gloria Anaya
The service I received from Affordable Services was spectacular Rick and Angelo were amazing technicians they do their work with so much care and neatness they go above and beyond to take care of the customer and they are such quiet workers when they were finished it was as if nothing had been done at my house except for that incredible
unit Rick and Angelo just installed.
THANKS GLORIA ANAYA
Aniko Vass
Chris Kahns saved us on a Sunday afternoon when our swamp cooler pump went out. He was very friendly and professional, explained what was going on with the cooler and fixed the problem in no time. Thank you!
Amy Salo
I had a toilet re-seated after flooring installers screwed it up. Chris was friendly, neat and knew what he was doing. Good job!
Arthur Fuldauer
First to call me back. Came within an hour. Tony S knew what he was doing, worked quickly and professionally, let me know in advance what take cost would be and guaranteed the work.
David Brown
Tony was very professional and only suggested additional repairs that I agreed were necessary. He was very friendly and completed the work quickly. He left the work area very clean.
Catherine Fridey
I've used Affordable Service for both plumbing and electrical needs. Rudy, friendly and professional, just replaced a faucet in a powder room in a timely manner.
Edward Crow
I called to have my gas fireplace checked, they showed up on time, aND did a great job. Took it all apart and cleaned it out. Made sure no Co leak . For only 69.oo now we don't worry. Thanks Mr ed
mickie lynch
Daniel and Cory were great. Showed up right on time.
Explained everything in great detail.
Price was right in line with what I expected for work done.
Great job.
Jo Bryant
Kurt was prompt, efficient, and professional in his visitl to replace a NuvoH20 cartridge. I have used AFFORDABLE SERVICE a number of times now and see no reason to change. Five stars.
Jo Bryant, Albuquerque
David Cooper
Adam assisted us with an A.C. filter drop down ceiling grate and holder. He was personable, professional, and efficient. Our problem was addressed quickly and efficiently.
Marti Cook
Somehow I thought Affordable Service was a Handyman service. I found the charge pretty high for merely replacing a kitchen faucet that I purchased. He did a good job, though.
Jennifer
Greg and Kurt were very professional and helpful. Prompt service and excellent work! Nicely done and will use your services again!
Gunter Schnoerzinger
After I left an emergency call the technician arrived within 20 min and had the problem diagnosed and fixed within the hour. I put their phone number on my speed dial...excellent job, Robert!
Michael Silos
The best service ever. Great cleanup after the work was done. Very professional. Our serviceman is named Greg. He was by far the best!!! Will be calling again for more work at my home!
Gary Greene
The techs are friendly, professional and timely. They also offer positive opinions about our equipment and how we can better use it.
Dana Smith
I called with a minor kitchen drain problem and was able to get an appointment the next day. Tony S was polite and efficient fixing the problem and informative about preventing future problems.
Michael Bybee
Plumber came soon after we called and fixed a shower that would not turn off. Great work. Very professional. Will call them next time.
Dee Bushno
Leah was terrific, she came out late on a Friday night to get our A/C going again, and it was in the 90's so we needed it! Thank you for the great service, will call again if I need help.