Reviews of Molly Maid of SE Davidson & Rutherford Counties. (House Cleaning Service) in Nashville-Davidson (Tennessee).
Molly Maid of SE Davidson & Rutherford Counties
661 Fitzhugh Blvd Suite 137, Smyrna, TN 37167, United States
Description
Information of Molly Maid of SE Davidson & Rutherford Counties, House cleaning service in Nashville-Davidson (Tennessee)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Molly Maid of SE Davidson & Rutherford Counties
Sunday
Closed
Monday
8 am–4 pm
Tuesday
8 am–4 pm
Wednesday
8 am–4 pm
Thursday
8 am–4 pm
Friday
8 am–4 pm
Saturday
Closed
Reviews of Molly Maid of SE Davidson & Rutherford Counties
Journey into Relaxtion
Janet and Cathy were amazing! They cleaned everything really well. We called same day and they came out within an hour of when we called. They were professional and efficient! We totally recommend their team!
Misty Kehely
This company is amazing! Bill, the president, is super hands on! He is polite and involved. Every time I call, he answers! & They have great customer service. I had an issue one time and he sent a team out the next day to correct my issues! Hands down the best cleaners I have used!
Laura Blevins
The girls showed up at our new house on time and were so nice. They were very efficient with their work. Amazing job done by both of them! Next time I need professional cleaning done, I’ll be sure to call you guys again! Thanks! Oh, and the ladies said they were “route 3” if that means anything? 😊 …
tereyo cox
Janet and Faith did a FANTASTIC job in cleaning my house. They were punctual and efficient. The ladies were both very polite and professional. This is my first time using a cleaning service, and I will be using them again. The ladies were such a BLESSING.
Kayla Taylor
We were not quite as ready as we would have liked for our super last minute move out clean! Janet and Jaden were so polite and soooo helpful regardless! Whew what a wait lifted and what a huge help! Thanks so much again and stay amazing! 😍 …
Laurie Guzman
Molly Maid was the best decision I made for myself to free up time and let the great professionals do what they do so well. The team that came out did an amazing job, so kind, and very professional. Coming home at the end of the day to a clean home is such a great feeling. House has never looked so good. I would recommend Molly Maid to anyone looking for a wonderful, reliable housecleaning service. Great investment, worth every penny.
Jimmy Hopper
Faith and Hope did a great job cleaning my house! My wife and I have been traveling for much of the summer, and our house needed a deep clean in a bad way. They showed up on time, were professional, worked efficiently, and, most importantly, cleaned the house perfectly! After some quick rate shopping, this also seemed to be the most affordable option.
Christopher White
Brandy and Sarah from Route 1 just finished with my initial cleaning and I couldn’t be more pleased with their efforts and the subsequent results. They were very polite and courteous, and worked very efficiently to complete the initial cleaning much faster than I would have expected. I am looking forward to reaping the benefits of their services as I continue with semi-monthly cleanings in the future.
Thanks so much Molly Maid of SE Davidson and Rutherford, for giving me the piece of mind of having a clean home at an affordable price!
Evan Hunt
Janet & Isela were amazing while cleaning my apartment. Not only did they arrive early but they removed marks that I did not think we're going to come out. I am more than pleased with my experience and I will definitely recommend them to friends and family. I greatly appreciate Molly Maid for sending Molly Miracle Workers!!!
Troyt Smith
Faith and Janet come to my house monthly. They do a amazing job every time they show up . They have a great personallity and great at what they do . I would highly reccomened that team if you use these services. They are a great team and work great together. I have no complaints . If i could give a higher score it would be 110... Thank you !
Juniper Ussery
I'll preface by saying that I used to work for a luxury home cleaning service, so my standards are probably pretty strict. Over all, I'm satisfied with the job that was done - the house looks and smells nice, and it was definitely in need of a deep clean (very dusty, sticky gross surfaces, awful floors and baseboards) so the attendants did put in a lot of work.
Pros:
One of the attendants was polite and very hard working, and I felt good about paying for her time in my home. They took the trash with them, while most companies I'm familiar with just takes it to the garbage can outside. They also clean your windows, which a lot of companies don't include! Finally, they run promotions, so I was able to use a coupon.
Cons:
One of the attendants was a bit rude and unprofessional (she took personal calls while on the job, consistently spoke to me in an annoyed tone, and left all of the hardest rooms for the other attendant). I didn't feel comfortable paying for her time since dusting and vacuuming three pretty well-maintained rooms took her as long as it took her partner to scrub three embarrassingly dirty bathrooms and a kitchen. Unfortunately I had to sign off for both of them as being "completely satisfied", and the other attendant really did work very hard.
I was pretty disappointed by the price point ($240 for a 2 person/3 hour clean) to clean our 1,546 sqft duplex. At my old company, I regularly cleaned a decently-maintained 3,994 sqft 3-story house from top to bottom by myself for $120/6 hours, and an always very dirty 2,347 sqft 2-story for $190/8 hours (also by myself). I feel that my former company had much stricter standards for the finished product, too, but I wanted to give Molly Maid a try.
Finally, there were a few things that I found odd and a little unprofessional about the service. For example, they don't rearrange things in the room back how they were, especially in bathrooms. I can understand not everything being put back exactly as it was found, but they left trash cans, plungers, and anything found in the floor (including a hairy cat toy in the half bath) sitting on the newly-cleaned surfaces (the objects left rings, grime, and hair behind). Also, the finish on the floors looked really terrible. Our floors are mostly laminate faux-wood boards and most anything leaves a bit of a film on them (I hate our floors so I didn't expect them to look great or anything), but there were really visible white spots left on every board as though they were just mopped with water or possibly even something abrasive. To be fair, I was asked if there was any special product I'd like used on the floors, but I assumed the company supplied its own good products for the job so I declined. Also, it seemed like most of the dusting was done as a quick sweep in front of objects on a surface. My invoice said "deep clean", but some surfaces still had dust, hair, and even my kiddo's oatmeal smears and my cat's dirty paw prints, so I think the surfaces were just dusted and not damp-wiped as with most deep cleans. Lastly, the service uses very harsh products compared to other companies. The hard-working attendant had to excuse herself to catch her breath outside during the cleaning, and when I checked on her later the other attendant told me "Yeah, she mixed bleach and acid in the bath and didn't know you're not supposed to do that" (I can only assume she meant ammonia, but it's still not very comforting).
TL;DR: My home was left fresh and clean just like I'd wanted, but for much more than you might pay elsewhere for a more thorough job. Ultimately it's a great before and after, and I'm appreciative of the job that was done, but you might want to look around for other cleaning services.
Cathy Newman
Molly Maid in Davidson & Rutherford County is fantastic! Brandy and Sarah are the ladies who take such good care of me and my home. They clean everything much better than I can. They notice the little things that are easy to miss. They are very professional, and yet feel like friends, too. They take the time to know me, my family, and even greet my pets with enthusiasm. They work conscientiously and carefully, and have earned my complete trust. These ladies go above and beyond minimum requirement every single time they come to my home, in addition to graciously going that extra mile for me if I'm having company. I have been a Molly Maid client for several years now and couldn’t be any happier with their services. I am a completely satisfied customer! Thank you Brandy, Sarah, Kathy, and Bill!
Matt Kinnamon
Overall, the move-out cleaning service was helpful. I was hoping for a deeper clean, but would still employ their services if I had it to do over. I didn't want to be the guy that follows them around with a white glove so I stood back and let them do their thing. In hindsight, I should have just been awkward and micro-managed the cleaning.
I have performed make-ready cleaning of foreclosed homes in the past and was expecting the same level of cleaning. What the maids performed was a wipe-down of surfaces. The tub cleaning, windows, refrigerator, oven, and general wipe-down were huge time-savers for me.
What could have been improved upon:
- kitchen sink was wiped down, but not scrubbed. I'll have to do this myself.
- oven was cleaned well, but was not wiped out fully. It was visibly still wet and gritty in the bottom and around the walls. I was able to fully clean that up with two paper towels. Easier than cleaning the oven myself, but I would have liked to have seen the job finished.
- kitchen counters seem to have been missed. A quick wiping will have them clean, but this should have been done.
- the top of the refrigerator was missed.
- kitchen cabinets were supposed to be wiped out, but were missed either wholly or in-part. A quick visual inspection shows that I need to address those.
In general, while there are opportunities for improvement, the service was a huge time-saver and the maids were very pleasant.
Logan Galvao
They girls were punctual and very professional. They did a great job!
Julie Ramos
In reference to Dawn Woodward, she got what she paid for. The person who got the bid on the service was not present when we got there. There was 2 people giving the team different instructions. This woman was extremely mean and hateful the minute we walked in the door. I pity the next company that she rips apart. She even got an extra 55 minutes of free cleaning. She didn't want to go over 2 hours.
She complained about only the master bedroom, steps and the family room got vacuumed. Those were the only rooms she said she wanted vacuumed. Some people are never happy and always complaining. However, she topped it by being sooo mean and hateful!!
Cissie Cole
Molly Maid was the best decision I've made in a long time. The 2 ladies that came out, went straight to work with their own cleaners and equipment, got down to business right away . The house was immaculate and smelled so fresh and clean, it made me feel so good getting that work done and look I forward to continuing with their services. If you have not tried it, it was so much more affordable than I ever thought and the results were worth every penny. I highly recommend Molly Maid to anyone who is looking to spend more quality time with their family and needs a break after coming home from working all day to clean, immaculate , fresh home!
Meg Christenberry
Jaiden and Stephanie have been amazing working on our house for the past year. They are professional and do a great job. I highly recommend requesting these two ladies for your home.
Kay Carter
Recently, I had my home “deep cleaned” by Molly Maid. It was one of the best decisions I have made. Baseboards,underneath beds, fans, windows, and best of all, a bath/ shower was restored to its original state from decades ago. My “crew” was friendly and professional, and I am beyond satisfied.
Mickey Randolph
Great gift for the wife. Molly Maid came to the our home before
the holidays and cleaned and prepared our home for a house full of
family and friends. Even Buddy our Labrador Retriever was so happy with his prepped and clean doggy bed. Would recommend Molly Maid services to anyone wanted to make Momma happy.
Lois Kirk
The Route 1 Molly Maid women are the best. I have had many cleaning companies and individuals rotate in and out of my office but have not been impressed until Route 1 Brandy and Victoria have been assigned to my office. When they get through, there is no question that everything has been clean thoroughly. I feel good to come into an office that is being cleaned properly. Thank you Route 1 Molly Maid Women.
Douglas Riley Music
The Molly Maid Ladies On “Route One” in Rutherford County do a great job cleaning my house. They are kind and courteous, and they do a thorough cleaning. I would recommend their services if you need a clean house or office!
Desirae Saysanavong
Brandy and Sarah cleaned our home today and did such an amazing job! Everything is spotless from the baseboards to the ceiling fans! I highly recommend them, it went beyond my expectations
Leslie
Brandy and Victoria were great! They cleaned every nook and cranny to perfection. My house is spotless. Thank you! I’ve decided to up my service to every two weeks thanks to them.
Maria Bull
Janet & Faith did a great job cleaning our house today! Very open to our feedback. Great experience!
Emily Shields
I really enjoy coming home to a great cleaning!! These guys are the best. The employees are very professional and the office always accommodates my schedule.
Danny D.
Molly Maid has been cleaning our offices for several years now. The staff is incredibly friendly, and they keep our offices in great condition.
Lisa Bry
The two ladies were excellent. I would recommended them to anyone. Fantastic job!!
Emily Pardy
Awesome! My house looks AMAZING and they were very efficient. Victoria and Candace did a GREAT job and I would definitely have them again!!
Sharon Green
My ratings speak for my experience. I work long hours. I just don’t have the time or energy to clean as I should. I can always tell as soon as I open the door they were there. It looks and smells clean!!
Stacey Vogler
The ladies that cleaned the home done a wonderful job. Very efficient and prompt to
Kristi Gilliam
Nice people, great job. Thank you
Melissa Goodwin
This team Does a great job cleaning my home! Every room looks fantastic and their cleaning supplies smell fresh not industrial.
Tiffany Atkins
Fantastic job! Quick and very friendly. Definitely made me feel at ease. Would use again and highly recommend!
Festival Flight Crew
just had my house cleaned by molly maid Smyrna and couldn't be more happier the did a amazing job, I have a fairly messy home and the make it look spotless every time
Mary Gilpin
Marie and Maria are amazing and awesome! They do their job quickly and well.
Mark Anshel
Cleaned house and refrigerator. Very thorough. Dusting, vacuuming, use of environmental friendly chemicals, and friendly/professional.
Cheryl Jenkins
Brandy and Victoria did a great job. Great attention to detail, the little things. We’d love Brandy and Victoria regularly. 😊 …
Jeff Nicholls
Really great service. They were great with my dog and the house looked great when they were done. I will use them again.
Janet Morley
Molly Maid is reasonable and they are very great at what they do whenever there's a problem they always fix it The owner and the office manager are great at what they do
don Griffith
Best company to work for in my 12 years experience as a professional house cleaner.
Great owner and management!!!
Joe trammell
Great cleaning service i would recommend this company to anyone hands down the best!!!!!
Karina Cotter
First time using this service and it was really great.
Teri Wilson
Cathy in the office was so helpful. Highly recommend
Pattie Argo
Very nice people. Did a great job.
Sharon Dean
They were a very good team.
Brian Brown
Great service and staff. There's no better!!
Cathy Herndon
Everything was great.
a.G.
Good service
Jacquelyn Reyes