Reviews of Elitecare Emergency Hospital. (Hospital) in Houston (Texas).
Elitecare Emergency Hospital
2530 Gulf Fwy, League City, TX 77573, United States
Description
Information of Elitecare Emergency Hospital, Hospital in Houston (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Elitecare Emergency Hospital
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Elitecare Emergency Hospital
Sarah McKinley
This is the best hospital I have ever been too. Their receptionists were welcoming, and their lobby is decorated so beautifully. They offer a variety of free snacks and drinks in the waiting room. I filled out quick paperwork and was seen almost immediately by my doctor, William Fisher, whom genuinely cared about me and getting me thoroughly checked for all possibilities. All of my nurses were so kind and comforting, and the entire staff had great personalities. At the end of my visit, I expressed to them how thankful and impressed I was for their exceptional care. You absolutely won’t regret coming here!
Aerin Leland
Everyone here is seriously the nicest ever. I saw and talked to about 7 of their staff, and every one of them was so comforting. Dr. Vincent had great bedside manner and I could tell he cared about what I had going on. They were able to do all of my testing in minutes. Highly recommend to anyone looking to avoid long ER wait times.
thuy Campbell
I took my 3 year old son here to be seen and had an excellent experience. The check in process was quick and easy. We were seen within 5-10 minutes. His care team was kind and thorough. Dr. Antill, Victoria and Nina made him comfortable and gave him 5 star care. Would have 10/10 recommend this place for your emergency care needs.
Aujanae Bohanna
I absolutely loved everything about this place! Everything was very quick and efficient. Everyone was super nice and helpful. Jamie the registrar is a pro at getting you signed in and back really fast. Both of the nurses Martin and Victoria were THE BEST. Nina, Olivia, Vickie and Ryan were all Phenomenal! & I can’t forget about Dr. Fisher. He was so funny and the nicest Dr. I’ve ever had a pleasure of seeing. He really cared for me and my concerns. I would say I’d be back but I’m kind of hoping I don’t have to ever come back lol
Suzanne Herzberger
My experience from the minute we walked through the door was exceptional. This place is top notch and their staff is too. I have to brag on Mary. She went way out her way to make me feel more comfortable especially while waiting for my results. You could truly tell she cared about me and my welll being. She also continued to check on me throughout my visit. Very impressed with the place as a whole and hands down Mary is phenomenal.
Brittney Burington
Candice was the sweetest and kindest receptionist. During a time full of fear and anxiety she made us comfortable. She went out of her way to make sure we got taken care of and introduced us to the hometown hero’s program. I cannot thank her enough!! The nurses Clarissa and Brandee were super sweet as well. Very professional environment. And of course Dr.Jhingree was amazing with our son !
Pamela Baccinelli
Super sweet staff! I feel very confident in their over-all care. Timely and comfortable visit😊
Jamie/ reg.
Craig /Martin... nurses
Tara/ Radiology
Jessica / Scribe
and Dr. Koussayer
Thanks so much😊🙌
Roburt McClellan
Ive had to take two kids here so far and each time the staff, Nurses and Doctors have been amazing. I definitely recommend! Dr. Serrano, Jessica, Valerie, Jazmin Sara and Tyler are an awesome crew! As busy they where , they still treated everyone timely and accurately! Thank y'all!
MIKA C
To the front desk nurses doctor ultrasound tech and nurse desk, you guys were amazing!! Very fast to the point service. The doctor was amazing!! Ultrasound tech you were very tentative. Thanks a lot everyone. I cam in on 1/31/2023@ 12:36 was out in about an 11/2 hours. AMAZING
Tonya Solinsky
Overall not a great experience second time around. The staff made it apparent they had more patients than they could handle and their lack of communication between doctors and nurses was evident when I would ask one staff member about the status of something the doctor discussed with me and the nurse had no idea what I was talking about. I would go there again if I needed immediate stitches or something simple, but if you have anything more complex like severe pain, swelling etc. don’t expect to leave with any peace of mind or answers because they just don’t have the equipment there to handle complex concerns. Your CT scan will never show anything and your basic blood test will always be negative. At best they send you home with a general guess based on symptoms, or a very politically correct statement like “well, we know what it isn’t” so they wont have anything negative come back on them.
The nursing staff is very pleasant, I just don’t think Dr. Fischer has the expertise needed to address most complex concerns. I followed up with another Dr. the day after my ER visit and he fully listened and took care of the issue right away.
Karla Jones
Let me just begin by saying that I highly recommend this place! The staff is amazing! They are compassionate, caring, professional, and provide the highest level of care! This place truly cares for the well-being of their patients and treat them with the outmost care. I came in and was cared for by Tyler/Maddie (Registrars), Jazmin ER tech, Kirstin Rad tech, Brandy RN, Dr. Koussayer and Dr. Samman… Let me just say that I have NEVER been treated thus amazing, as a patient in a healthcare setting, the way I was by this entire team… I have been to larger emergency rooms and have walked out in tears from their lack of care and compassion and low quality of care. However, my experience at Elitecare was the complete opposite. This entire team was very accommodating, they were constantly checking on me, and assisting me in every way possible. Believe me if I could give this place more stars - I would! My experience with Elitecare (League city) was phenomenal from the moment I was greeted to the moment I was discharged. This experience has left me with the greatest feeling of complete satisfaction.
Johana skoubas
I wanted to thanks everyone in this er I was sick for over 8 months and they never stopped me from going to get treated. They gave me the meds I needed and they were always super nice to me. Thanks to them for sending me to a GI I found out it was my gallbladder and I’m much better now! Thank you so much can’t express how thankful I am.
John Manigold
Incredible! We came in for a head injury for our 4 year old and they quickly got us in and since we are self pay they informed us that the minimum was $350. I said ok. The nurses and doctors came in and checked on our boy and told us it didn’t look too serious and we just needed to keep an eye out for certain symptoms. I guess they took pity on us when they mentioned how much a CT scan was because when they released us they didn’t even charge us for the visit! Such a great experience! You can tell they care about people and don’t just want to rip people off! I know where my first choice will be in the future! Thanks so much!
Alicia Amorkrane
I was treated so amazing!! I was cared for like a family member. Ive been very ill in my life, i must say this was the best staff ive ever had.
lee vu
Amazing people here! Quick service and clean! The nursing staff made us very comfortable and kept us informed. Great to have an establishment so close to home.
Oscar M.
I had the best experience with Dr. Luu, Jake, Brady, Jessica, Kristin, Christina, and Olivia. Thank you so much for taking care of me.
C.J. Saunders
Dr. Vincent and the nursing staff were fantastic. I was treated for a horrible sinus infection. Got immediate treatment there and meds for the road. Fantastic, attentive, and no wait.
Edward Angrum
I don’t like being sick or going to the emergency room, but I love having this place here. Tara, my CT tech was very nice and helpful. Dr. Jhingree was good also. Thank you all.
Nanci Rutledge
Dr. Jason Gukhool was extremely professional and is an excellent ER Physician. Great bedside manner!
We had no wait time, they immediately called us back to a room where my daughter was able to lay down. They did the lab work in no time. My daughter tested positive for flu. They gave her a steroid shot and we walked out with the recommended prescriptions. Their staff were awesome-Arlene, Jasmine, Clarissa, Victoria, Maria, Mary and Birgit. Thank you!
Elitecare is the BEST 24 hour ER. They always take great care of my family! Do
Scott Stephens
I have served in the medical field for over 30 years, and still continue to maintain my Paramedic license although my career has changed. Medical professionals make the WORST patients, because they know the trade, and understand some of the games played in regard to medical care, billing, etc., and simply "think" they know it all at times. I preface my review with that because I want people to know JUST how good Elitecare really is. I will ALWAYS choose Elitecare over any other medical facility. They are by-far the most professional, thorough, kind, understanding and attentive medical group in the greater Texas Gulf Coast Region. I NEVER expect to leave Elitecare without 100% clarity of diagnosis, and 100% confidence in the treatment plan they have created for me or one of my family members. I want to say thank you to the team that treated me over the Christmas holidays, Arlene, Victori, Martin, Brandee, Craig, Vicki, Lydell, Olivia, Bridget, and Dr. Gukhool. I appreciate each one of you. Happy New Year!
Leah Grigsby
I can’t say enough good things about this place. I will never go to a regular hospital again unless absolutely necessary. The staff here is top notch. They seem to actually like their jobs and like working there. I was an inpatient here for one night about 2 years ago and then again this past week for 3 nights. I had the most wonderful doctors and nurses and techs the entire stay. Brandy, Mary, Victoria, Martin, Meghan, and the rest of the staff took such great care of me. It didn’t feel like I was “in the hospital”. Dr. Jhingree has to be the nicest doctor I’ve ever had. He’s kind and caring and always smiling. And Dr. Koussayer was very friendly and helpful also. A lot of people don’t know that this place even has an inpatient side (for certain things of course). You even get a comfy blanket and a goodie bag. If you’re looking for an awesome urgent care or ER, this is the place to go!
Vivian Miller
The facility is very nice and the people are caring and professional but and there is always a but...we waited over 2 hours for xray results
Kellie Spellman Davis
Extremely responsive before my visit when I had questions about my care and insurance coverage. Was also seen very quickly and efficiently, which was great, especially on Christmas Day!
Michelle Heitman
I always go here for emergencies…very clean hospital with friendly staff. The doc has a quirky bedside manner but he’s thorough and I like that.
Kate Piasecki
This place is, hands down, the best place I've ever been for medical care. It's a fast check in process, I literally only waited about a minute and a half for someone to come and call me to the back. They were on top of their game, efficient, cared about my issue and made me feel really comfortable. All the nurses, techs and Drs I saw were absolutely amazing! Kind, professional, cheerful and knowledgeable. Big shout out to James and Kathy for making my stress test a super pleasant experience! And to Dr Fisher for his compassion and understanding. I really felt comfortable there.
Highly recommend this facility for your medical needs. They deserve more than 5 stars for their awesomeness.
Ebbonie Jackson
Thank you, Tyler, Jessica, la Tavia, Luis, and especially Doctor Antill, for treating me as if I were your own. You all are appreciated.
Ellen Schmidt-Davison
I came in with my cousin and the place blew me away. It was so clean we didn’t have to wait long at all. The phone clerk was so helpful over the phone and when we got there Dr. Vincent was a breath of fresh air. When Tara came in to get her for Radiolgy she made her feel at ease. She was very patient and it was after midnight when we arrived. I definitely recommend this place to anyone in the area.
Mark Davis
We were there again last night and once again they were amazing. We won't ever go anywhere else for quick, competent, and friendly emergency care.
Natalie Britan
I went to elite for severe flank pain. I had a great experience. Three people especially showed kindness and compassion. I want to recognize Dr. Vincent, Tara, and Tyler. I will definitely use Elite again because of the great customer service of these 3 people!!!
Erica Mosqueda
If you're not at elitecare, then where you at?? This place is top notch... From registration to x-ray services... My aunt was nervous about her visit (thanks for holding my aunt's hand to and from the room, Tara). Your tech skills were on point and you made my aunt smile. Also, the nurses were warm and friendly. Dr Vincent... You're the man! Outstanding service all around. I would give more stars if I could!
Holly Miles
Thank you Dr. Simpson! The front staff Adrianna and Cristin RN were so prompt and helped me so much get pain relief. Service was extremely fast, and I dont have to worry about being billed later. Dr. Simpson went over treatment options with me so I knew exactly what I was to pay before leaving. If I need to go to ER I will always use them from now on. Thank you again Dr. Simpson and to your exceptional team.
A All Brand Appliances
Very great experience from front to back. I had a wonderful experience there. My X-Ray tech Tara, is very sweet and caring she made my visit a lot more calm. I even referred my nephew here. Thank you all so much.
Angela Faarup
Excellent care from the moment we entered the ER. The registrars, Jamie and Candice met me at the door with the wheelchair, which was much needed and extremely helpful. The nurse Craig was through and explained in detail the procedures I would receive and my discharge orders. Martin took my information and asked the importance follow up questions that were necessary to ensure I receive the proper care. Maria, the Radiologist handled my injuries with care during my X-rays. Mary was professional as well, and ensured that my treatment was through and explained. Dr. Antill, was professional, through and provided me with a full diagnosis and treatment plan.
Thank you for the EXCELLENT treatment.
Debbie McNair
From entrance to exit, everyone was amazing, professional, compassionate, and thorough in my care. Arlene and Jazmin had me registered before I finished my questionnaire. Clarissa & Leticia took me to the exam room and started to triage me. They got specimen for tests and had things started before the doctor came in. LaTavia was very hospitable and comforting. Dr. Fisher was so personable, yet professional. He acknowledged my pain and due to multiple allergies, he took time to ask me what works for me. This was an amazing experience despite my pain and illness. They kept me informed and he made sure I could get home safely. Thank you all. May blessings continue to overflow for you all! I recommend ELITECARE for great care! #VeteranNurse
Thomas Pike
Very clean and professional staff. I was seated in minutes and they got to work right away. I was not feeling well and upon discharge I was left in confidenance they did not skip a beat. I'd recommend this place to anyone to get checked out and to put your mind at ease that they examined everything with doctors on the spot. They ensure your very comfortable and I left feeling great. My wife has also had similar experience and they were able to find out what 2 other urgent care facilities could not.
Ashley Ramos
They took such great care of us here! My husband was having severe eye pain and they helped us quickly and truly went above and beyond! Was the best care I have ever seen! We are so thankful!
Regina Westling
I have been twice and both experiences were five stars. Check-in was welcoming and processed paperwork fast, the waiting room was comfortable and clean, and the wait itself was minimal. Doctors were thorough with exams, lab work, and scans. Their entire team was attentive and caring: Meagan, Nina, Clarissa, and Brandy, thank you. Leaving with detailed documents for PCP helped the continued care.
Courtney Bray
I absolutely love Elitecare!!! They are so personal and actually listen to you and treat you like a person, not like other ERs that just want to hurry and get you out and don't actually listen to what's going on with you. All the staff is so nice and caring!!! They want the best for you and do everything they can to help you feel better. A huge thank you to Victoria, Riley for making me feel welcome as soon as I came in, Martin and Victoria were my nurses and made sure I was feeling better and was comfortable and truly listened to me, Nina for helping me stay safe while she did my x-rays (because I'm in a wheelchair) Olivia who was my tech and got me comfortable in a chair with a blanket, and a huge thank you to Dr. Antill, he made me feel so welcome and I am so grateful he listened to me and I feel so much better!!! I definitely recommend Elitecare 100%!!!! Thank you for everything!!!!
Vijay Rajvanshi
Never been to a better hospital than this one. Doctors and staff are world-class here. Clean, quiet, organized, very timely, and highly competent response to medical emergencies. So grateful to the staff for their loving and skilled care. They really go the extra mile here.
Devin Nelson
This was my first time here and it was wonderful! I particularly like how nice and calming Tara was she knew I was a little nervous. Will definitely be coming back
Abh Jones
Great experience. Thank you Tara, Brandee, Victoria front office and the doctor. Thank you all
Kristi Sandel
I appreciate Elitecare taking me in and getting my results done as soon as possible. I came in thinking my gallbladder was acting up and it ended up being gastritis. It gave me a peace of mind when they told me results. Now I am scheduled to follow up with my gastroenterologist. Amazing credit goes to Arlene/Jazmin- registrars; Clarissa/Victoria/Nereida-RNs; Chancee-Lab; Nina- Radiology; Mary/LaTavia- Techs and Dr. Koussayer. All these amazing staff worked as a team and figured out the problem with me. Very grateful and will come back again if I have another emergency. I highly recommend their service.
Renee WL
We went here one day during December because my 2 year old daughter was very sick. She was immediately diagnosed with an ear infection and given medicine for both that, and her vomiting. The doctor, the nurses and the receptionist were all so incredibly kind and helpful. She was feeling better within 48 hours, and we were so grateful.
Being so little, she didn't really understand what was going on, I thought, but every single time we pass by Elite Care, she says, "I go to the doctor and now I feel better" and she points at it. Thank you for being so sweet to our little girl and being so kind that she was never scared, and now she loves to talk about how the doctor made her feel better.
Chad Wheaton
I had a horrible pain on my foot. Went to this facility as it was recommended by many. As we entered the gorgeous waiting area Lili and Victoria made sure the check in procedures was fast and simple. They are truly lovely and helpful ladies. Craig rolled me in and made sure I am as comfortable as I can waiting for the doctor. Dr. Jhingree examined my feet and sent me to imaging. Great and caring doctor! I am very satisfied with with this ER!!
Amy W
On Easter Sunday 4/17/22 took my daughter for lower back pain(kidney stone) and all the staff was amazing we had an amazing nurse Ragan and doctor Koussayer very attentive and took excellent care of her!! Definitely would use again if needed!! Very nice and clean!!
mikehut713
Place and staff are amazing. first time my son has received a shot and not cried lol. But the staff are extremely kind. Dr. Tracey genuinely cared for my child’s health as well as the nurses. Thankful that we live near by.
Nancy Loggins
I have used this location/facility 2times now, the staff and Drs hv all gone above and beyond to make a difference, this is ELITE svc.
Nancy
Teresa Barrow
Amazing staff. They listen to your concerns and are so helpful. Fast and friendly reception by Jamie and Shawn, thank you ladies for being so kind and helpful. I will be returning.
Veronica Cervantes
Brought my daughter here for the first time to be seen and all I can say is this facility was hands down - the best freestanding ER I’ve ever been to!! The whole facility was beautiful and so clean. The receptionist Dana, was AWESOME and highly determined to get us checked in right away. She even went out of her way and took us to the back to get my daughters height and weight. Which, I hardly see receptionist’s do things like that. Once we got into the room the Nurse, Lindsay was so sweet and not to mention very much focused when she started to ask about my daughter’s symptoms. Tara, the X-Ray tech made my daughter feel so comfortable she was cracking jokes and making her laugh so much! Which, I really appreciated that since she wasn’t feeling too well anyways! What can I say about Dr. Fisher, he was was great! He knew exactly what was causing the symptoms she was having. He read her test results, gave her a shot and a prescription and sent us on our way. We were very pleased with our overall visit. We will definitely be back here for any future medical needs that may occur. Thank you Elite team!
jo russell
I’ve used this place in the past and when I needed help after sustaining a fall I returned here. The staff was friendly attentive and concerned with my injuries. From Jamie at the front desk who was cheerful and gave me a warm welcome to Luis the radiology tech who performed my cat scan and respected my discomfort & embarrassment. Brad thank you so much for the wonderful cocktail I received for my pain and checking to make sure I was comfortable.
Dr Fisher is a gem and awesome physician. I can’t say enough about his compassion and care he showed me throughout my stay. I highly recommend this Elite care facility for any medical needs you have. It’s very clean, beautiful and advanced facility.
Sandra Alanis
After feeling awful the entire weekend I went to elitecare yesterday evening. From the moment I walked in the front door the staff was very kind and professional. I was pretty much immediately taken back. The nurses, and radiologist treated me with much kindness and professionalism. Then the icing to the cake came in to make things all right, Dr James Vincent! He was truly God sent. He immediately could see how awful I was feeling and knew exactly what to do. His level of wisdom and emphaty blew my mind, keep in mind I work in the medical field and a good doctor is hard to find. I left feeling much better and truly cared for. Hats off to all of the staff there, especially to that miracle worker, Dr Vincent!
A/A/G/I.
Nurses are so awesome but Dr.Jhingree is so rude.
Valerie Petro
Bridget and Brandy were absolutely amazing. It always takes several tries to get my IV in. Bridget got it in one try. I’ve literally felt like a pin cushion every time someone attempts. Brandy helped calm my nerves about going in to get my CT Scan done. She listened to my concerns instead of brushing it off. I’m a brain aneurysm survivor, so CT Scans bring back bad memories and give me major anxiety. Brandy also helped get some concerns I had addressed. Brandy and Bridget both had me laughing by the time I left. Considering how lousy I felt, that’s pretty amazing. You can tell they both love what they do. These ladies are definitely assets to Elitecare!!
Jeff and Amanda McGuire
We had a great experience. Jamie at the front desk was very informative. Our nurse Ragan was great with our son. She made starting his first ever IV tolerable. Luis explained every part of the CT scan where our 8 year old could understand. Dr. Anthill was amazing. He was very personable and kept us informed throughout our stay. I would highly recommend Elite Care 24 Hour!!!
Karla Peña
The staff at ELITE ER are AMAZING! Thank you Teri for being so nice at the Front Desk, Lindsay was my nurse and is DEFINITELY AMAZING at what she does she took really good care of me! Maria/ Tara were both my Xray techs they made me feel so comfortable. And Dr. Fisher I recommend he took the time to listen to my concerns and treated me to the best of his knowledge. Really happy with my experience there. Will definitely be back to see them and recommend to future patients.
Ricky Naranjo
This place is amazing! We unfortunately had to take our toddler in for a cut. As soon as we got there they made us feel at home from the front desk all the way to the back. They took their time to play with our son to make him so comfortable. It was a very awesome and smooth visit. Our baby boy was so comfortable with all of them. We want to say thank you to the amazing staff, Jamie, Ragan, Tara and especially Dr. Fisher! They all took the time to make sure it was a great visit. Thanks again.
Theresa Viloria
Jamie! She was so wonderful and helpful with me and my baby. We were not the patient but there for a friend. She went and got a bear for baby and was very friendly. So pleasant the entirety of our visit. The nurse, Franklin, was very good at lightening the mood. He was able to keep everyone laughing and happy. I had not met Rosalin, Radiology expert, or the paramedic, Brad. However, I was told they were nice and comforting. Thank you Elite Care team for taking care of my friend and us as well.
patricia markham
Went there on Monday night. The staff were awesome 👌. The nurses and techs were awesome. I don't know their names but they were working on Monday around 9pm. Their professionalism was unlike anything I've ever experienced. This place is awesome. The xray technician was great. I really appreciated their service. If I ever have to visit an urgent care it will be this one. Keep up the good work
Amy C.
The staff here is incredible. I needed help from an ER without the 3-hour wait and had board certified physicians. This place had great reviews from Google. The nurses are very kind and the facility is extremely clean and comfortable. My wait time was two minutes! Dr Luu saved my life. He checked on me even during his off hours via text messages just to make sure I was recovering appropriately and that the medications were working as they should. He was concerned about my oxygen level and blood pressure and made sure I was tracking those even while recovering at home. I've never met a more caring and devoted doctor. I've been recommending Elite ER to all my friends. A thousand stars and more. 👍⭐⭐⭐⭐⭐⭐
Jay Brenk
I love Elite Care! I’ve had to get tested for COVID quite often due to family members being exposed. The people who do the testing are always so sweet. Everyone from the doctors to the front desk staff are great. The building inside and out is clean and calm. They run a great facility and I’d choose them over an ER for non-life threatening situations. Thanks, Elite Care, for taking care of us during these times.
D'Mya Johnson
I came in after a wreck and everyone was so polite. I just moved in the area and looked online before deciding the emergency room to come to. Due to them having good reviews I decided to go there and I made the right choice. If you get an X-Ray ask for Luis he was awesome ! Overall the staff asked the right questions and made me feel comfortable. 10/10
Dianne Garban
The place was clean, greated by a warm receptionist, and she was thorough. The nurse I had was wonderful, she kept checking on me and kept me up to date. The lab tech was also amazing, very polite. And the Dr who saw me, caring, took good care as the rest of the staff. He gave quick results, and made sure I was care for. He offered suggestions, told me everything he was doing. Also saw some minor things on lab results and made suggestions to those. Thanks team y'all were great.
Shay J
I highly recommend Elite Care 24 Hour Emergency. Best ER ever. The staff was very caring and professional. My nurse Lindsay was awesome. Candice at check in was wonderful. My X-ray tech Maria, the whole team provided excellent service. Dr. Jhingree was very knowledgeable and thorough. They took very good care of me and made me feel comfortable. Thank y’all so much!
Krystle Nieto
I love Elite Care and it's staff. They are always professional and organized even during this crazy time. Scheduling an appointment was easy and I recieved a notification that I was ready to be seen shortly after completing registration. The facility was clean and had a modern look for an emergency room. The staff was attentive and took care of me right away. Thank you for all that you have done for me and the community.
Maureen Kersten
Just adding to my review from 4/18/2019 - Was sent this past Monday by Urgent Care to an ER. This was our choice, because of the great care I received previously. However, arriving here we were told they don't take Medicare. That we should either visit UTMB or Memorial Hermann ER. So we went to Memorial Hermann, who accepted Medicare, and received awesome care there. Too bad, sad really. This was our first choice, and no longer that way.
You wrote a review for Elite Care 24 Hour Emergency Room 11 minutes ago
5.0 star rating 4/18/2019
Elite Care 24 Hour Emergency Room in League City is awesome! I had extreme pain from a kidney stone this past week, and they didn't make me wait. There were three nurses (techs) waiting for me in the room, and all ready to help relieve my pain. The ER doctors (Dr Antill and Dr Koussayer) were the best. So friendly, smart, and easy to talk to! I had to stay the night under observation, and they all were so kind to us. I had tests done, and everyone reassured me, and explained things beforehand. This Emergency room is unbelievably different from the rest! Believe me, I know! Had these before, but never so severe. I so want to thank Dr. Antill - he was worried about my blood tests, called an urologist a number of times to get me into a hospital the next day where I could get this taken care of without further damage to my kidney. They sent me over by ambulance to Houston Methodist Clear Lake, and I had the procedure done the following morning - which most likely saved my kidney. I have never seen such caring place and employees - from both of the doctors, to Teri on Registration, Lindsey RN and Lashonda RN, Natalie, Tara, Brad, Rosalind - sorry if I missed anyone! Dr Antill even called me the next day in the hospital. I want to wholeheartedly thank you all! I want to thank you all too for the lovely gift bag that was given to us! And thank you for getting me over to the hospital with minimal pain and no waiting - I was taken right to a room. I will always recommend you guys - I hope none of you ever quit because if I need ER help again I'm coming to you - as well as my family! Hugs to all!
bellpartyoffive bell
Amazing care for my 4 year old! Prompt, sweet and very comforting to her. I'm very grateful good customer service and bedside manner still exists!! We got the referral from Candice, and I'm so grateful. She told me we would have amazing care and she was right!!! Jamie was a sweet friendly face as soon as we walked in, Tanya was an amazing nurse and so sweet to my girl, Tara was super sweet and Dr. Kaissayer was so funny and made my girl laugh even when she felt bad. Thank you for being a great team!
Sharon Brown
Thanks to Dr Jhingree, Jazmin, Dana, Clarissa, Martin, Nina, Chance, and Vicki for the quick service I received from all of you. You helped calm me down and treated my wounds with such professionalism!
July A
We got tested in this facility. Went for 5 different tests during the period we all started coming out positive and the service was just impressive. Zero problems and so fast! Plus staff were always super friendly. Last time I went I was seen by Shan, Kailey and Ciara, and they were amazing with my 2 year old.
Lauren Gehegan
I’ve been to Elite Care 4 times and it is always a great experience! The last visit was with Felicia, Taylor, and Kailey and they were wonderful! They made my girls feel comfortable and did a great job! I will definitely recommend everyone to go there!
Devin Kern
I received the best care when I went here. From the time that I arrived and was greeted by Teri, to the care that I received from Meagan and the ease that it was when she administered my IV. I didn’t even feel her stick me. Natalie was awesome as well and very in tune with making sure I had everything that I needed. I would recommend their services a 100 times over.
Brian Bohanon
On November 17, 2019 I visited the Elitecare emergency room in Houston, TX. While rarely a happy occasion, the staff made this by far the best experience in an emergency room I have ever had.
I'd like to directly thank the following individuals for the outstanding service and care they provided:
Jamie - Front desk
Craig - Nurse
Lydell - Radiology
Dr. Gukhool
This team was amazing. We were greeted with a smile and caring attitude throughout each of the interactions with the team. They were quick, attentive, and sympathetic. The facility was clean and welcoming.
Overall the entire experience was unbelievable. I have already told at least five people about how amazing the staff and facility were.
Thank you all so much for providing such great care.
Tracy Zappa
I went to Elite this morning at 5:30 because of an outbreak of hives. Dr Nguyen Luu and his staff were wonderful. Took great care of me! I can't thank them enough for their caring and compassionate treatment. Thanks again!!
vanessa yen
Excellent and fast service by everyone I encountered there!
I went in for a severe migraine that was lasting longer than average. I walked in and was promptly greeted by the receptionist. The waiting area is immaculate and clean. I was swiftly brought back into a room and was seen quickly. I received an IV and a CT scan in the one visit. The staff was thorough. I was checked on many times and was offered snacks, drink, and was even given a lovely umbrella since it was raining that day. Overall it was a pleasant experience, and I left there with no headache.
Thank you to everyone I encountered there that day!
Melody Allen
Made an appointment online and Elite Care sends you a text message letting you know that you’re in line (and approximate wait time) to come in for a COVID test. Then they text you when it’s time for you to come in. They ended up texting me 4 hours earlier than what I thought it may be, which was so nice.
Once there, there was no waiting. I went back immediately and “Kailey” took down all of my information and then administered the COVID test. She was very kind and friendly, and professional. She also made it the best experience ever getting a Covid test! Super quick and worth the drive from Houston.
Mackenzie Crall
This facility is wonderful. Clean, smells good, yummy snacks, comfy/cozy waiting area and no wait time. The staff is top notch. The doctor and nurses are extremely patient, kind and great with my 6 year old son who needed 5 stitches in his chin. I LOVE this place! You will not be disappointed. 👍🏼 …
Mimi Mel
From the moment we entered the door we felt welcomed and attended to. Jamie at the front desk was so helpful getting us signed in and out and made sure we had everything in a folder from our visit, even 24 hour pharmacies close by when we left.
Our nurse Ragan was so caring and friendly. She made sure I was comfortable and informed of everything that was going to take place. She provided us with very helpful instructions and made us feel very at ease. Excellent nurse!
Dr Vincent was awesome
Gentle, caring, kind, informative all rolled into one awesome doctor. If he had a practice we would be switching tomorrow!
Alesia was my radiology tech and was prompt, gentle and efficient
This team works awesome together and gets my families business always.
They have a painted room that serves as the children’s room that is so beautiful and calming.
It is something to see In itself.
I know emergencies are not pleasant but I highly recommend this location in the event you need one.
They are open 24 hours.
Toby
This private Emergency Room is so "fancy" as my youngest put it. It's clean, cheerily decorated with a very comfortable waiting area. They also had snacks and drinks for patients that are waiting. The staff was super nice and gentle. See, we had to get tested for COVID, twice! And, if you get the good test, it can be an unpleasant experience. However, the nurse and doctors were so good about explaining what we needed to do to minimize the discomfort, it was just no big deal.
Another time, I had to go in for a tooth infection that flared up in the middle of the night. I was in so much pain, I almost passed out. They took me in, took care of me and got me through the weekend so I could see my oral surgeon. I now know why the crazy bear in the cartoons always had a toothache!!! I don't know what I would have done that night without these peeps!
Emilie Zdansky
The staff here was absolutely amazing. From coming in and talking to Jamie at the front counter, it was very quick and speedy when my son was seen by his nurse Dana. Jeanie in radiology was very patient and easy with my 4 year old, and Dr. Heiberger was very friendly throughout our entire visit. Overall amazing place to go to, and if ever needed again, we will come back here again.
PM stick Notes
I came to Elitecare for I don't know if you would call an emergency (it sure felt like one at the time). They saw I was in pain and took me back quickly. Just walking through to the room the doctor made a point to greet me and let me know he would be with me shortly. The one on one attention that the staff had with me was wonderful. They were professional while also making sure to get to know me on a personal level. I work in a hospital, so I usually know what to expect. I did not expect what I got though. The staff was wonderful. Attentive and very caring. I have already told my family this will be where we go from now on. I was in, treated and out in a very timely manner. From the time I checked in with Desiree, the nurse Brenda and the CT tech Maria to the wonderful Dr. Vincent my experience was the best I have ever had. Yes I was in a lot of pain, but they really did everything to help me to be better. Thank you to the staff you are just wonderful!
Helen Royster
I went in with chest pain. The staff was very thorough, and friendly. Their bedside matter was very humorous, and made my time there very relaxing. Thanks to Dr K, Alesia, Jamie, and a special thanks to Steven for his great humor. Love you guys, keep up the good work. Also the night desk person.♥️
Jodi Case
I don't have a PCP, so I went to Elite Care in the evening a couple of days ago. Very clean and organized environment, and I was attended to immediately. The staff were very nice, Jamie, Kim, Luis, and Mary. I was very impressed with Dr. Gukhool. He was very attentive and took the time to explain everything thoroughly. He also followed up with me after my visit. Very good facility, glad that I chose to go there. If I have an emergency in the future, this is where I will be going:)
Michael Steen
I was admitted at the Elitecare facility due to the Covid19 and pneumonia. The nursing staff both days and night was beyond approach and completely professional. The doctors of staff both days and nights were also beyond approach and completely professional. The complete staff took time to talk to you about your issues and illness and work very hard to make you stay as comfortable as possible.
Samantha Goss
I have had to go to Elite Care more than once and every visit with Ashley Shan and Lakisha Taylor in particular has been a pleasant experience as much as can be. The staff was very friendly, informative and thorough. I'm so thankful for their services! Hope I don't have to return for COVID-19 testing again but I would definitely want the four ladies that assisted me today to be there again.
Barbara Cook
Jamie was polite and efficient. Got the paperwork done quickly. Dana had me smiling right away. Friendly and kind. Luis was a sweet and calm presence. Had everything ready to go. Dr Gukhool did a great job explaining and fixing up my wound. A very good bedside manner. Thank you all for your kindness and care!
Samuel Benites
Tonight we had to rush in with our 22 month old. Upon entering we were kindly greeted by Desiree and quickly registered. The attention and care our daughter received by Luis, the tech, Lashonda the nurse, and Dr. Fisher were phenomenal. We left feeling reassured of our daughter's given the thorough evaluation that was provided. We will be revisiting for future needs. Highly recommend!
Michelle Ikerd
Felicia, Christiana, and Taylor took great care of me. I was able to walk in, greeted with a smile. Waited less than 5 minutes. Treated with the utmost respect and professionalism. Thank Elite staff for caring for me and others like you do.
Kiawana Priestley
My three-year-old daughter was seen here today. The staff is friendly, customer service driven, and knowledgeable. Extremely convenient, no wait time. We were evaluated , had x-rays done and discharged in less than 1 hour. Dr. Vincent, Tina and Alesia had great bedside manner. Brad got us discharged and made sure we had no other concerns. Ruby at the frint desk had all of our discharge paperwork and x-rays ready to go as we were walking out. Very smooth process. I highly recommend this place.
Greg Trantham
The staff was great! The facility was well equipped to handle my emergency, but it was the people that treated me so well that I wanted to mention.
Thank you Teri (admissions), Ryan (nurse), Natalie (Rad Tech) and thank you Doctor Fisher. Your quick and professional approach to my issue is deeply appreciated.
Rebecca White
Went in for a COVID test. The process to sign up for one was very easy and loved the communication through the process. The nurses had everything wiped down and kept things moving along. Everyone was very friendly. Would definitely recommend to anyone looking for a fast and easy test with quick results.
Big Wode
I came in and was diagnosed with a kidney stone (worst pain of my life) This place is fantastic. No wait! Very clean, new building. Staff was awesome. Doctor who saw me was great as well. The process was quick and easy and I was on my way! Would highly recommend. A BIG thank you to Dr. Fisher and the nursing staff.
Monica Landsman
Very impressed! I highly recommend Elite Care. From the second we walked in the door we were greeted with a great big warm smile by Registrar Dana. Nurse Craig and Rad Tech Maria were awesome too! The entire staff team is amazing! We saw Dr Luu and were happy with our treatment.
Kaitie Barczak
We've had to take our toddler in to the urgent care twice, and both visits have been good experiences. The lobby and exam rooms are very nice, comfortable, and clean; we've been seen in a timely manner; and the prices were very reasonable when we had to pay out of pocket for exam, diagnostics, and treatments.
We highly recommend Elite Care and when the time arises, we will be using them in the future.
TESSALYNN THEMIS-THULL
Jason and Dominque are amazing!!!!!!!
I will always come back for whatever I need and pray I get them.
We went to get a tested. My son and I, for the epic virus. My son was scared, screaming crying, hiding under object was worked with to not be afraid. We we did all end up pitching in to make sure the test was done properly but I could not have done it with out these two and another kind lady, who worked there but I did not get her name. I am so happy I came here. I could not have done this with out the staff!!! This is the worst week for me to have this happen- Grad school finals, crazy teacher life, single mom life, and just life in general, they made this so much easier! Truly blessings ❤️
Amazing job! I pray that their employer or boss gives them a pat on the back, raise, high five, dinner, or whatever because they blew me out of the water. Great job! Will be coming back ❤️
Vanessa Rodriguez
I brought my 11 year old daughter into ER with a high grade fever. I was recommended Elite by my coworker since I was dreading a visit to the actual local hospital. I am so glad I did too! Melissa at the front desk was very informative and offered us the complimentary snacks that they provide. We felt comfortable and relaxed. The staff, nurses and doctors were very amazing. Thank you! So glad we chose this facility!
Greg Holt
LaKisha and Monique took great care of us! Our family came in for COVID testing and they were so great with the kids and made them very comfortable. Had cute little balls and bears to give them. No wait at all. Thank you staff at Elite Care we will be coming back again soon!!!!
Sharalyn Singleton
OMG! My experience here was amazing, almost everyone here was very professional. The ladies at the front desk were very mannerable. Shout out to Dr Vincent ,his bedside manner was the best. Chad and Latavia (sorry if its spell wrong) thanks for going the extra mile to make me feel comfortable. You are all AWESOME!!
Bobbie Sneller
I absolutely love this place! The doctors really listen to your concerns and do everything they can to help you find answers and get well! As soon as I entered I was greeted by a wonderful lady, Jami Ware. She helped me with signing in and made sure my child and myself were as comfortable as could be while we waited briefly for the nurses. She truly helped make a huge comforting and caring first impression for my family. She is part of why we choose Elite care everytime any member of my family is down healthwise and why I recommend Elite Care too EVERYONE I know!
Alex Gomez
From the moment I walked in to the moment I walked out FLAWLESS service. I was seen in less than 10 minutes.
I dread going in the ER due to the atmosphere but here you can fell the friendship and compassion, lobby was like relaxing at cozy hotel lobby with two big clean restrooms and condiments. Coffee, water.
Susan, Bridgit and Jason helped me in the back while getting tested. Made me feel right at home. Felt like family was taking care of me.
Won’t be going to any other ER from now on. Thank y’all so much!
Trisha Kirkland
Lakeisha and Taylor were excellent! My seven year old got tested for covid today and the staff calmed her down, explained the process and were just overall so sweet to her. Bonus is they give little goodies bags for the kids which for a child to hear they get to go home with some goodies before taking the test is a Huge help! Thank you so much!
A M Butschek
Taking your kid to a late night emergency trip is never any fun, but as soon as we walked in I knew I had gone to the right place. Jamie in the front was so welcoming and nice, and very helpful! Dr Vincent made my daughter feel very comfortable, He listened to my concerns and treated her with patience and compassion. As much as I don’t want to make another trip back, if we do we will be returning here to get the best care!
GEORGEINA KING
This was the first time I had experienced such a great comfort while being sick. They was calling my name to go to the back before I was finished signing the papers. So there was NO wait time. The rooms are clean, private, and comfortable. The nurses and nurse assistant were all caring! I think me worrying about them catching my germs was kind of funny to them...lol. The doctor was excellent. He explained all tests that was performed and also told me how to make sure I was comfortable once I got home. I will be visiting this location again if an emergency arises within my family.
jenna simko
i brought my daughter up there day and i just wanted to say i could not believe how amazing everyone was thank you all so much especially craig, he was so sweet with my crazy toddler!
Kiawana Jones
Checked in at 730 and was out by 9. Dana was very helpful during registration. Dr Gukhool was thorough in evaluating my daughter. Our nurse , Lindsay, was fast and very personable. Definitely plan to come back here again when in need.
Chad Bush
Very impressed with how they took care of my 9 year old son. He usually is very difficult in medical settings and the staff were professional and very caring and compassionate. Dr. Fisher spent a lot of time helping him deal with getting an IV. I've never been in a medical facility where the DR will take so much time and attention face-to-face wirh a patient. By far the best ER experience I've ever witnessed. Thank you!!
Nayelly Anahi
I would like to share that we had an amazing experience at this facility. From the moment we got there everyone made us feel welcomed and at home.
i would like to thank Regiser Jamie, Nurse Ragan, Radiology Luis and DR.LU for absolute amazing care of my mother. We are very very pleased with everyone here for your amazing service. :)
Estela S Morales
Very reliable, efficient & quick service! Went to get my COVID test registration was quick and accessible via text with a link provided to their website. Results were supplied at a reasonable time same day. Thank you for the services provided by Felicia, Taylor & Kailey!
Julie Dueitt
I received excellent, thorough and quick care at Elite. Jamie got me checked in quickly and was very courteous. Ragan was my nurse and she helped me adjust my brace in a way that wasn’t painful which was much appreciated. Luis took my xrays and he was very professional and knowledgeable. Dr. Antill saw me quickly, let me state my issues then he addressed them accordingly and quickly. Great service all around.
Maylyn Burek
Love this place! The care and attention from the staff is always exceptional. My visits today was great.Nurse wasn’t david. Tech was Lyndon and my doctor was Fisher. Fisher was amazing and made me and my brother (who graciously took me) feel so comfortable.
Ebony Jones
Jaime at the front desk was very inviting at 3 in the morning. My nurse Kim was kind and empathetic. Luis in radiology was also very kind. Dr. Fisher was very prompt with the orders and staff carried them out effectively so that my visit was brief while getting what I needed to feel better.
Natalie Jackson
Meagan was an amazing nurse. Quick and efficient didn’t even feel the nasal swab. Teri was so personable and great checking me in. Lydell took my vitals and had me set up quickly. Dr. Koussayer took great care of me. Amazing experience even though I was feeling so poorly.
Simon Fairchild
Amazing staff, super personable, made me feel calm and well taken care of. Jamie from the moment I walked in took care of me to help me fill out paperwork. She was so patient with me as I was freaking out a bit lol. Jodi was my nurse who was truly keeping me calm and sane. Thank goodness for her lol, talking me through everything. Dr. Vincent who I know from the hair salon I work he and his family get there hair done there. I was so happy and relieved to see a familiar face. He was so sweet and calming he really took amazing care of me. Lastly Rosalind was my xray tech that was so sweet and genuinely cares about her job. This was my first xray so it went well thanks to her. All I have to say is choose this place to feel safe , secure, and knowing that you will get great care.
Matthew Hindt
Meagan was amazing! Dr Fisher more than I could have asked for. Service was top notch, quick, efficient and did above and beyond the call of duty. I would come here sooner than any hospital or other urgent care. 10/10 would definitely recommend to anyone and everyone.
catherine “Cat” sachko
This facility is the BEST of the BEST. Do not go anywhere else! I went to an Urgent Care clinic with chest pain and they advised me to go to the Elite Care ER in League City right away. As soon as I walked in I could tell this is not your typical ER, it was like a 5 star hotel, but don’t let that scare you, my insurance covered all but a small portion of the enormous bill I racked up. I spent 24 hours at this ER with the best care I have ever received. The small staff was amazing, they were 100% focused on me and made me feel comfortable and relaxed. I was scared, I was alone and they made me feel like I had nothing to worry about. They held my hand when I cried and even prayed with me and told me everything would be alright. They became my family when I had nobody at my side. Meagan, Lydell, Mary and Teri, I can’t begin to thank you enough for everything you did for me. Bless all of you for the care and compassion you show your patients.
Robert Villarreal
Very nice crew working here. Jamie at the front desk was very kind and helped me through the process of checking in. LaShonda and Luis were very nice and made jokes to try and cheer me up while tests and IVs were being don’t. Dr.Vincent was very kind and thoughtful and checked on me throughout the whole process. Would highly recommend this location.
Vanessa Zambrana
The registrar Jaime, was very helpful and pleasant. Rineshia our nurse was very comforting and did a great job starting an IV on my little guy. Luis with radiology did a great job and Dr. Fisher was so patient and thorough and even took my son on a tour of the emergency room and answered all of his many questions about everything there. Great experience.
Sweet Sweet SelkyButt
To start off our experience...we were greeted by a pretty friendly receptionist, Desiree. She was super helpful and kind. She went and got the Dr to answer our questions before we were seen. So if they were unable to assist with our needs it would be a total waste of our time. Were taken to the back and assisted by Chad and Alesia. Both were very polite and informative. Reagan, the Rn, was more than happy to provide us with information on being transferred to another facility. Dr. Koussayer was very proficient, professional and thorough! I have had to bring family members here in the past and have had a really great experience every time.
Bonnie Havard
All the staff at Elite care have been amazing. Had a very huge scare and the staff from Jamie at the front desk, Lashonda the Nurse, Luis in Radiology, and Dr. Kaussayer they were all amazing and took great care of my husband. And a special shout out to Desiree for the encouragement to come here for care.
Thank y’all very much for taking care of my husband and keeping me calm.
Jennifer Forsell
The staff here is absolutely wonderful!! Teri at the front desk was friendly and sweet. Radiology Tech Lydell was very accommodating and went out of his way to help me get comfortable. Nurse Adam was great and funny which really helped lighten the mood while I was in so much pain. Dr Heiberger was fantastic. Knowledgeable and professional, I felt like I was getting the best care! Highly recommend this clinic to anyone and everyone!!
jenna wooley
I highly recommend this place! When we walked in, we were greeted by a girl named Tara who had checked us in that day. She was super sweet and very helpful, while keeping a smile on her face. You don't see to much of that now days and it really makes a difference in a work place. I normally don't take the time to write reviews but I wanted to share my experience and show her that her hard work does not go unnoticed! Thanks again, Tara!
Sandra Gardner
This is a great place. I went in with a head injury after a fall. The entire staff was so professional. I received great care. I am 83 and took home a teddy bear for being a good patient. Can't beat that. It is a very nice facility with nice waiting area. Elite is a fitting name for this emergency care clinic.
Morgan Gonzalez
Quick and friendly service. Lori at the front desk was fast and pleasant. Ragan the nurse also fast and personable. Alesia in radiology was kind and fast. De. Fisher was an absolute treat. Great bed side manner and I left feeling that everything was explained thoroughly. I hope I don't need urgent Care again but if I do I will come back here in a heart beat.
BJ Drager
Wonderful staff, very friendly! Jamie at the front desk was great. Dana my nurse was very friendly and professional. Jeannie in x ray was fast. Dr. Heiberger was very professional and thorough. My over all experience was great. In and out quick.
Amber Flores
I'm always very pleased with the staff at elite care. Very professional. I've never ever had a problem with this emergency room. I love being welcomed with a smile face by Candice. And love theses doctors on duty . Dr. Vincent and dr.fisher . Can forget my nurse love either, Tonya and ex Ray tech lady. Everyone is just great there ! I will always recommend this emergency room . Rate top. 5 !!
Kayla Marley
If you ever have any emergency needs, you have to come to this place. I usually go to a different ER and hopefully I dont have to come back any time soon but if I do, I am coming here. When I say every staff member we encountered were absolutely amazing, I totatlly mean that. I took my boyfriend to the ER that I usually go to and by the looks of the very full lobby, I could tell the wait time was long. I remembered seeing this ER and thought hey lets go and check it out. Upon arrival, the receptionist Lori greeted us very kindly and just by how she was, I knew we were going to have a great experience. The lobby was so clean and felt like home! They had so many complimentary bevarge choices and I think that is amazing of them. My boyfriend was very uncomfortable and I just wanted him to be seen asap. I think we waited a total of 5 minutes in the lobby before he was called back. Ragan was his nurse and let me just tell you, she was the nicest and funniest nurse ever! She had my boyfriend lauging and he definitely needed that. She was very patient and kind. Tara was the radiology tech and she as well was so nice and conversated with us so well! Dr. Kaussayer was phenomenal! He was very thorough and understanding! You can definitely tell he cares about his patients! He listened to all of my boyfriends concerns without any hesitation. I cannot express how amazing this place and the staff were. I highly highly recommend this ER! Thank you so much Elite Care for everything!
Smells Like Middle-Aged Spirit Podcast
Kisha and Felicia were amazing, made my daughter feel so comfortable and their process was very professional and safe. Excellent job! Wish we could have met under better circumstances!
Shanea Johnson
The staff at this EliteCare is phenomenal. They were so patient and kind as soon as I walked in the door with the obnoxious cough I had. Jamie guided me through the paperwork process with efficiency and kindness. She offered me a beverage while I waited to go back. Dana brought me to a room where she assisted in getting me ready for the doctor. She inserted my IV with ease even though I’m scared of needles and listened patiently to every symptom and ache I had. The strep and flu test performed by her were quick and easy. Dr. Fisher came in and addressed my cough and fear over not being able to breathe. He quickly examined me, ordered a breathing treatment and chest X-ray. Alesia was super kind during the chest X-ray. After the results came back Dr. Fisher explained the medications and diagnosis calmly. Overall, this was the greatest care I’ve received at any after hours ER clinic. I would highly recommend this facility to someone and will go back if there is ever an emergency.
Jack Roskelley
Jamie was very nice and got all of my paperwork done quickly. Yvette was by far the best nurse I’ve ever had. Very attentive, genuinely cares for her patients well being, and knowledgeable. Alesia I think her name was did a great job with my xrays and helped me feel at ease during them. I couldn’t remember my Drs name so I had to look at my paperwork but Dr. Koussayer did a through exam to make sure I would be leaving feeling better than when I came in.
The facility was great! Even had refreshments for you. A wonderful experience in a time of need.
Rebeca Colmenares
My experience at Elite Care was excellent from start to finish. Chad was absolutely amazing, attentive, and reassuring every step of the way. Dr. Jhingree and Dr. Koussayer took the time to listen to me and update me on my condition. The nurses were also very attentive. I will 100% recommend Elite Care to my friends and family. Thank you so much for the care I received.
Taylor Rose
Taylor, Ciara, & Felicia - we very exceptional. From the time that I entered the facility to the time I left. She let me know everything that was taking place before she proceeded to perform her duties! If you need rapid COVID test! Please schedule with this location. The staff is nice. Thank you ladies for your help!
Jennifer Martin
After a year of avoiding covid, I finally ended up getting pretty ill from it. Was going on 10 days of being sick. My husband took me in at about 7 am on a Wednesday. Was seen VERY quickly, there was no wait. My nurse, a tall gentleman whose name I can't remember, and Dr. Luu were wonderful. Dr. Luu was very attentive and explained everything he had planned for me, went through meds and everything. Very thoughtful doc. The nurse, so sorry I don't know your name, was very thorough and explained in a considerate and unhurried manner, also very good at placing my IV. They took very good care of me. Gave me fluids, chest x-ray, lots of medications that have already helped me to feel better just after the first doses. Their care has helped me through the scariest respiratory symptoms I've ever experienced. Thank you guys. Also, the price for emergency care without health insurance was something I was very concerned about going in. The price was much better than I expected and definitely worth it for the care I received.
S Rich
I was super nervous for my first ever covid test and the staff could not have been any friendlier! They made it so quick and easy and everyone said hi to me and made me feel at ease. I think I was in and out of the building in about 3 minutes! Would definitely recommend Elite Care League City! A huge thank you to Taylor, Shan, Ericca, and Cristiana for their excellent service!
Osman Ulhaq
I went in for COVID-19 rapid testing. The facility was clean and the staff was professional. We were greeted, expedite service(online checkin), fast lane to rapid test and out in matter of minutes. Glad to have Elite Care in League City. Thank you!
Jon Keefe
Everyone here always takes good care of my little girl. All smiles and very friendly. Teri got us registered with ease, Nurse Roneshia and Maria were both very sweet when taking care of my daughter and Dr. Fisher was very professional and got her taken care of with no worries.
Katie Austin
I would recommend this place to anyone. My son got injured and we walked right in. Jamie at the front desk was very nice and got us checked in quickly. The nurse Ragan and Dr Gukhool were knowledgeable and had an excellent bedside manner. The radiologist, Tara, was so kind and helpful with my kiddo. We were in and out in under an hour.
Dave Kimbrell
Place is friendly and really focused on the patient needs. I needed a COVID PCR test for air travel - 2 minute wait for the test and results within 5 hours. I called +20 other place around town and no one could guarantee results within 3 days but the staff at Elite walked me through the process and they delivered. Heather at Elite was unbelievably helpful.
Patrick Chuvala
I don't know who reads these reviews but extra credit needs to go to everyone here that I've ever dealt with. Jamie is always extremely helpful on the front desk, Ragan is the absolute best nurse and is VERY good at what she does, Alesia is always so kind and Dr. Fisher is the perfect, straight forward, 'lets get you taken care of' doctor.
Thank you all so much.
Brenda Burfine
From the moment I walked in the door with my son. Jamie the front desk lady was very quick to say welcome and got us started on paperwork. She is very kind.
We seen Dr. Fisher, he was amazing had great bed side many and truly cared about his patients. Something you dont see often anymore.
Our nurse was Lashanda and we also had Luis who did his CTScan.
I highly recommend this place. Clean and friendly and your not waiting forever to be seen.
Ashley Kim
Had a great experience here is was my first time and I will definitely be back they made us feel very welcome. Jamie who works the front desk greeted us as soon as we walked in lashonda took us back into a room with no wait and really made me feel comfortable and even entertained my kids and made them feel at ease being in a er . Dr heiberger I felt really listened and was able to help and get me in and out and still give the care I needed .
Vanessa Owens
Thank you so much for your efficient care of me. I was greeted by Teri and she was very polite and efficient. It didnt take any time to be seen. Adam came out to get me immediately and took me back For triage before I could see the physician. Lydell was really awesome as well just a great group of people over there. Dr. Fisher was very helpful and he helped and assessed my issue. I was pleasantly surprise with what ease it was from the time I walked in until the time I walked out just amazing thank you all so much for all your help in easing my mind and taking great care of me.
Chris Tisnado
First time at Elite care was last night and we had a great experience! From Jamie being so helpful as soon as we walked in to Dr. Vincent and his staff Jodi, Rosalind, and Mary I was extremely impressed how much they took care of us.
Chip Ledbetter
Nice people treated me effectively! Kudos to Jamie, Candice, Craig, Martin, Nina, Mary, and of course Dr. Jhingree!
Nat Hughes
We had a wonderful experience! Dr and nurses were very attentive and understanding of our upset 1 year old. Would definitely recommend to anyone needing an ER visit.
Katy Pyle
I came to elite on a referral from my aunt. Had a reoccurring staph infection & absess that was very bad. The place was Very welcoming & front desk staff was very sweet & personable. She walked me through all the paperwork & I got called back into the room almost immediately. My nurse was very nice & answered every question I had. My doctor took great care of me and made sure I didn’t feel any pain before the procedure. He was very skilled and made me feel safe. I will recommend this emergency room to everyone I know.
r r
Took my wife to this facility, and I was really impressed. Service was on point. Staff were very courteous and accommodating. Thanks nurse Rollie for your excellent care. Thanks also to the er doc, Luis, and Desiree. If you want to be treated like a pt should be treated this is the place to be. Will definitely return.
Mellenaise Hooper
Always pleasant, Registration clerk greets you with a smile, no matter how often you visit there. My nurses are very competent and really eases your fear of being in ER.. Lyndsie/ Ragan and the X-ray tech Luis were great, I was totally afraid of CT scan and Luis kept me calm throughout the scan.. I had two doctors who were Fabulous, Love the care
Linda Owens
I was in a car accident. They didn't take long to bring me to the back.
Excellent care. They were friendly and were very courteous.
The wait for results took longer than expected but they were between shifts so, I understood. They did not leave me in pain. They treated the pain immediately after examination. Also, all my xrays and CAT scans were done right there in the facility.
Very clean and I felt very comfortable in their care. The male technician made me feel very comfortable even when partially undressed. That was important to me. The staff was very professional.
We have used them three times since they opened this facility. I would recommend going to them if needed.
Amy Ochoa
Excellent patient care for my 7 year old from the moment we walked in and were kindly greeted by Desiree to the moment the radiologist tech Luis pushed my son in the wheelchair to the car.
Nurse Ragen and Dr. Vincent were absolutely amazing as well as patient with my son and his first break.
We were in and out within an hour, this will be my go to ER from now on!
Thank you Dr. Vincent, Ragen, Luis and Desiree for making us feel like more than just a patient!
Amy
Christopher Skinner
Miss Jamie the registrar is an exceptional and ousting employee and person, she is very kind and whole hearted, you always know your in great hands when you see her. Dr Fisher is also an outstanding and exceptional Dr. he is not one to judge a person by any means, he spends all the time necessary to understand what you’re reason for being there is and treats you accordingly. You CAN NOT ask for, not find a better team
Fernando Oliveros
New to the area and needed to run to the emergency room for a bad tooth ache. Looked online and saw all the great reviews and decided this was the place. Boy was I right. The young woman Jamie at the front desk was very helpful 10 out 10. 10 being the best service of course. LaShonda the nurse and Luis (X-ray) made you feel like you were at home 10 out of 10. Dr. Fisher listen to how I felt and checked my symptoms with out making feel like he was just cashing a check. Dr Fisher even went as far a recommended dentist in the area since I am new to the area. Once again a 10 out of 10
Jordan Millsap
I went here a few weeks back and it all went well enough. Candice, at the front desk, was very personable and really helped put my anxiety at ease. Craig was my nurse and he explained everything thoroughly from procedures that may get done, how my condition could get worse and what I need to do, and my medication. I will say Dr. Koussayer did get me in and out quick and was kind enough to answer my questions when I had side effects with medication, but lacks a little in bedside manner. But working in an emergency room can't be easily, so it is minor all things considering.
Tammie Graem
I have been treated twice this year here at Urgent Care. Everyone was so nice and helpful both times. Teri, the Registrar, Tracy my nurse, and Dr. Heiberger were so welcoming and knowledgeable. I was in a lot of pain and they took me right back and took time with me to make sure I understood all that I needed to do to get my health problem taken care of. Very friendly office. I felt like they really cared about my health. Thank you again for your care of me this evening.
Lilian Pineda
Elite care was amazing. I was seen within 10 minutes. Jamie, Ragan, and Alesia were very nice and helpful. Dr. Fisher was amazing. He made me feel very comfortable and took great care of me. I can't thank them enough.
Mathon Brown
Wonderful wonderful experience! Jamie at the front desk was welcoming and efficient. Dana the nurse was professional and caring and helped calmed is all down. Luis the X-ray tech was helpful and down to earth. The doctor ,Dr. Koussayer was excellent!
Meagan Gormly
The Elite Care staff was great with dealing with an emotional situation with my son. Meagan and Tara were very good keeping my son’s spirits high. Dr. Gukhool was very thorough going through lots of facts and situations. Candice was also very friendly upon our arrival.
Jordan Morgan
My family has used Elite several times during this pandemic specifically for Covid testing because they do rapid PCR tests. Every time we have gone, the Covid testing staff has been fantastic. They are quick, thorough, and very hospitable. Taylor and Kailey were great with my toddler and 5 year old. I highly recommend Elite!
Laura Nicole Moore
The night shift was extremely sweet and accommodating to us! My toddler forgot all about his high fever and we were made very comfortable while waiting on flu/strep tests! This facility was very clean and kid friendly. If we ever have another urgent matter, we will definitely be returning here!
Derrian Barron
Omg!! First of all!!!!!!! Let Me just say, that I have never been seen so fast at a hospital in My life. In My entire life. Not even when I was in labor I literally had to wait on a room to be opened up while I was in pain smh.😆 but mannnn this place was AWSOME. I love how you can fill the information out on your phone from home and go straight in and be tested! Soon as I went in I felt nothing but positive energy. The guy who asked My reason for coming in you could tell he was concerned and wanted nothing but to get Me the help I needed. The lady though... Lakisha C. Jayson ❤️ I just loved her. No honestly. When she gave Me the tissue I knew it was about to get real!! but she was so kind and so clear on what I needed to do. After she swabbed Me they asked Me was I ok. I loved that because it showed that they CARED enough to ask. The test is literally no joke but Lakisha got it done in no time she is truly the best!!!!!!
Kendell Bradley
From the minute you walk in the door your greeted with a smile by a team of people who all seem to have the same goal. Providing patients with superb care, compassion, and knowledge as well as state of the art technology so that your back on your feet and on road to recovery as quickly as possible. Dr. Rutledge is awesome, very personable and makes sure your comfortable by thoroughly explaining process,procedures, and any results you might have. Great staff all the way around Desiree and Adam both deserve 5 stars right along with Dr. Rutledge.
PrettiBrownSuga B
I visited this facility and I am so glad that I passed up two hospitals to come here because not only was the staff friendly but they were really knowledgeable and able to answer all of my questions! I have to personally thank I believe her name is Tara, well she worked the front desk and the moment I arrived she was beyond courteous, extremely nice, and very helpful and you don't see that to often in some businesses so I commend her for her excellent display of great customer service I would also like to thank Lydell he is so great at what he does and I can tell that he is very passionate about his job and that he loves what he does because it definitely shows in his work!! I would recommend any and everyone to come to this location because you will get the best care!!
Just Winging It Outdoors
The staff and care provided was impeccable! Desiree, at the registration desk, was pleasant and concise with what was needed from me during the registration process. RN Lisabeth was very polite and reassuring during triage and Dr. Gukhool was honest and knowledgeable regarding what to expect. Not my first visit here and if need be, wont be my last.
Dominique Hernandez
The nurses there were all very kind and patient. They explained and asked questions before proceeding with anything. The ones who were there at the time were, Felicia, Cristina, and Shan. Overall it was just a peaceful experience in which could reveal an important moment of my life. They instructed the ways on how they would contact me to deliver the results of the Covid testing.
konnie schutz
Great experience right when I walked in the door Jamie made me feel at ease!
Yvettecame and got me and was wonderful kept me informed on everything they were doing and why! She was exceptional!
Alesia was also great running my EKG and CT scan very sweet and professional!
TheLastUnicorn 80
Registering was quick and simple with Dana. Very helpful and prompt. Once taken to a room which was less than 15 min, the nurse named Lindsay made me comfortable untill Dr. Luu arrived. Both nurse and Dr were extremely friendly and made me feel as if I was at home. Even the radiation technician Maria was on top of her game when I had to have x-rays. The entire staff is why I will continue to use this facility. Nurse Lindsay is a pro when it comes to the dreaded IV. Usually I am jabbed a dozen or so times due to my uncooperative veins. But she managed to get one in second try. I am highly impressed with how caring Dr. Luu is. He even ensures to get a good contact number so he can keep an eye on you. To me that gave me added peace of mind to know he would be available to answer any concerns I may have. The facility is very clean and neat as well. Five star all the way.
Thank you Elite!!
Amber Burda
I had a great experience at Elite! Jamie welcomes me and my mom first thing and when I left she was very comforting. Nurse Ragan was something out of a text book. Plus she could see that I like the “shot real” with me. Very nice to have in as much pain as I was in. Even though Alesia doesn’t say much she was extremely sweet. You can’t find a better nighttime doctor like Dr. Antill. He explained everything in detail and took the extra steps to find out what was wrong with me. Great bedside manners.
Heather Allen
I went in for what I thought was a COVID situation, but came out with a pneumonia diagnosis. Dr. Luu took entered my phone number into his phone, and told me that he will be calling me in a few days. Yvette was my nurse, and she acted as though she had known me my entire life. They took good care of me. I recommend this facility.
Cannon G.P.V
Jamie at the front desk was helpful, friendly, and very welcoming. My nurse Adam was awesome and informative. Dr Koussayer was super personable and caring. I wish I could just go here for all my medical visits.
Devin Nelson
Dr. Fisher was very kind, thorough and caring. Tara was very sweet. She checked on me to make sure I was ok more than once ppl, and Craig made drawing blood very simple. Most people cant find my vein but he did and I appreciated that. I will definitely be back!
Devin Juel
Was a good ER experience. Met by Teri (very friendly and helpful) and was taken back to a room and treatment started by Lindsay in less than 5 minutes. Maria in radiology was good and Dr. Gukhool was very very good, spent a lot of time discussing treatment options, pros and cons of each option and working with me to develop my plan of care. Highly recommend Elitecare 24 hour Emergency Room!!!!
Bobbie Pennington
Lakisha C. was awesome! Friendly and professional. I was nervous about needing the results as a caregiver and she made everything go smoothly. Hope I don’t need to have another PCR test but if I do I hope it’s on Lakisha C. shift.
Larry Durham
Sometimes you have to wonder how a business gets their name. In this case it could not be more appropriate. My five-month-old boy fell off the counter onto a tile floor face first. We rushed him to the emergency room and received the most unbelievable care you could imagine. We were greeted by Jamie, the receptionist, who did not delay us with a mountain of paperwork, but got us in immediately. Lindsay, the RN on duty took our baby into her arms and began assessing him immediately. He was calm from that point on. I’ve never seen a nurse with such a calm and reassuring demeanor. Dr. Antill was in the room within five minutes, which is unbelievable! Within 15 minutes he was taken by Lydell for a cat scan, and he was great as well. We were in and out in 45 minutes. I can’t complement the staff enough for their professionalism, efficiency and caring work ethic. It is no surprise to me that this place gets the incredible reviews that they receive. I would recommend this facility to anyone.
April Hurst
I loved my Elite Care experience. The registrar Jamie was a total sweetheart. My nurse Lashonda was extremely helpful and kind. Dr. Vincent was awesome! He listened to me, narrowed down the issue sent me to Ms. Rosalind for an x-ray then thoughtfully prescribed meds that would address it. Did I mention how fast I was in and out? I would definitely recommend this ER!
lisa vanDeursen
I came in at 8:15am, in all my glory of a 103.9F fever. FroM Front staff, to RNs Megan, Lindsey, and Fayth, Tara in radiology, Dr Luu and PA Michelle, Elite care takes great care, attentive, great attitudes, all treatments were all on point today. Thank you all, despite having all negative results (a good thing) I think I just have some “crud” that I need to work through... with the help of meds and great staff, I know that no stone left unturned. Very very clean and caring.
Lord Skitch
Great service, and friendly staff! I was diagnosed quickly, all of the reports I was given were very thorough. Heather called to follow up on me to make sure I was doing well, and I couldn't really be more pleased with a doctor's visit. Thanks Terri, Lindsay, Maria, Chad, and Dr. Jhingree!!
Khristina Garza
From registration: Desiree to Nurse Craig- who was awesome by the way, he made me feel comfortable and answered all my questions. The radiology tech Lydell was great very considerate and kind. Dr. Jhingree was nice and efficient. This was such a great ER to go to on short noticed and with quick service! If I have to go to the ER again I will be coming here! Thank you all for everything!
Lori Jennings-Mascarella
The Doctor and all were very professional, personal and caring. There was no wait, in fact I was limping into Elite care in Dickinson as a Lady Worker was arriving and got me a wheelchair as she noticed I was in great pain. Dr. Fisher recommended X-rays so he could better treat my sprain.
I’am very thankful to all of them. Teri at the front desk was very helpful. I give my experience a 5 plus😇
Thank you,
Lori
Charlotte Norambuena
This was my 3rd visit to Elite and each time my treatment is a pleasant surprise by comparison to other urgent care facilities in our area. Terry is very efficient and does her job well. I have seen Adam each one of my visits and he is knowledgeable and very thorough. The radiologist, Lydell, recognized me from my previous visit and his personality just makes me laugh. Brad also seemed to be very experienced. This was my first visit with Dr. Heiberger. I am a big believer in first impressions and was impressed immediately. He answered all of my many questions and I was very comfortable with his diagnosis. Have and will continue to refer friends and colleagues to your facility.
Jayme Hamil
Elitecare was amazing! Jamie at the front had a smile on her face to greet me as i came in she was professional but so kind! The waiting area was more like a lobby it was clean and comfortable they even have tables to fill out new patient papers I personally appreciated the tables so i wasnt struggling with a clip board while I was in pain! The wait time was basically nonexistent Ragan my nurse was quickly there to take me to the back! Ragan was wonderful she put me at ease had great bedside manners she had a great personality and still maintained her professionalism! I didn't interact with Alesia from radiology too long but she was kind and efficient! I was treated by Dr. Luu he was great! He was in the room quickly had great bedside manners I was treated kindly more than just something he had to fix he showed and explained to me every procedure and tool he did not just start jamming things into my eye! I really liked how he explained things to me and told me what to expect or if something was going to hurt like the numbing drops before he put them in my eye he told me it was going to sting for an amount of time he also listened to me if I told him i was still feeling pain he put more drops in! Dr. Luu even took a picture of my eye with the dye in it so i could see where I cut it and then sent the picture to me! I have a hard time going to doctors I spent the entire day trying to flush my eye out and fix the problem by myself I finally gave up when i couldnt stand the pain anymore and went to the elite care 24 hr ER and I am so happy I did! Jamie Ragan Elisia and Dr. Luu were all so wonderful! Hopefully I won't need to go to an ER again but if I do I WILL go there I was treated with respect empathy and professionalism truly a great ER! Another thing I appreciated was that they had my discharge papers in a folder with a bag of skin care products a neat pen and note paper with calender! I used they after sun spray on my little girl who has sensitive skin and the after sun spray didn't irritate her skin or cause her to itch! Truly a different experience!
Byron Robinson
I was very impressed the moment that I and my family stepped into the facility as it was very clean and nice smelling and se were greeted by the friendly and helpful Jamie-Front Desk. Dr. Koussayer then approached me with a warm smile and mannerism expressing interest in my problem. We conversed about it and told me he will meet me in the care room. The Nurse LaShonda was very kind and as well showed genuine interest in my problem. Alexia, the radiologist was very friendly and helpful. She also had nice conversation with my wife. I was impressed with the complimentary snacks and refreshment while waiting the short wait time. Dr. Koussayer again showed genuine concern for my problem and asked me what treatment option that I perfer to have and courteously allowed me to decide. LaShonda came back and thoroughly explained my medication instructions in a clear and understandable manner with patience.
We received complimentary gifts from Jamie upon leaving the facility. My family and I were very impressed by the service of the staff and the cleanliness of the facility. This place is the place I recommend to receive emergency medical care.
Don Perry
Went to the emergency room with elevated heart rate - the entire staff was professional and very caring. The facility is very clean and comfortable. I want to thank you personally for taking care of me. There was no wait to at all. Thanks again for the great care.
Linda Green
I scheduled a rapid Covid test online after filling out a few forms which was easy. They contacted me within an hour and told me that I had 12 hours to come in and take the test. Since I already pre-registered, I walked right in, took the test and was out within five minutes! Very easy and the staff was very professional and friendly.
Irene Aguirre
All of the staff was super helpful I was in and out starting by registering ms. Jamie was super sweet made it easy since this was my first time to this urgent care ms. Roneshia was our nurse super sweet made my son feel comfortable also Dr. Antill was very nice very helpful made my son feel better just all around made us feel welcome and very taken care of I would definitely recommend this place
Larry LaBove
I went in on a Friday morning thing I had a severe chest cold or maybe bronchitis. Much to my surprise I had a rather large pocket of pneumonia in my left lung. DR. GUKHOOL was absolutely aces in treating me. Because large doses of steroids, antibiotics and breathing treatments were necessary I was kept in observation to keep a close eye on my diabetes as well. Yvette, Lacy and all the staff are committed to patient care on an ELITE level. Elite Care will ALWAYS be my choice for ER or Urgent Care.
Danielle Derouen
This place is amazing! Not just clean and efficient but the employees are helpful and kind. I called for help with covid related issues and Michael went out of his way to help me. Then the next day I needed additional help on another issue and spoke to Nancy who also was very kind and prompt.
Maria Vazquez
Very sweet and professional people. Very quick to attend me. Very empathetic as well. Dr. Fisher, nurse Craig, lashonda, and radiology tech Maria and Luis were the people who attended me and I couldn’t have asked for a better staff to help me in my situation. Highly recommend.
Chad G
I brought my son to Elite Care for a stomach pain issue. We were treated very courteous by the staff, the facility was nice and clean, and all of the Dr's were very helpful. When we got our bill, we had an issue, and I called and believe her name was Heather, and she was nice and helpful.....a refreshing change to most billing representatives. Thanks Elite Care, I will most definitely use your facility in the future.
Libbie Croxdale
We were out of town for vacation and my son cut his head open and needed stitches. We were seen very quickly. Everyone of the staff were very friendly and heloful. Dr. Rutledge and our nurse Craig were amazing with my son and they helped make a bad situation better. Thank you to all the staff who helped while we were there.
Travis Arnold
Elite Care was great, compassionate, and very helpful. Dr. Chad was very knowledgeable and patient. Ms. Ruby and Tina were extremely nice and made me feel welcomed rather than just another patient to get in and out.
angela Rozycki
my daughter fell and busted her eyebrow open. once we arrived, we registered and was shown to a room within a few mins. the front office staff was very nice. once in the room, we only waited a few mins before the nurse came in to ask more questions and get her history. as soon as she left, the doc came in to exam my daughter. from start to finish, we were in and out within an hour. everyone was nice and concerned about my daughter. I highly recommend Elite Care. it was clean and neat. staff was nice and concerned. the over-all length of time in & out was the cherry on top!
Frances Ross
Front desk Lori was great. Assisted with wheelchair for my daughter soon as we walked in. Wait time was less than 10 minutes. Doctor Gukhool was awesome. He explained everything. Mr. Lydell did a magnificent job with her xray and is a very sweet person and nurse Mr. Craig did a great job explaining to her how to use her crutches and the placing of the knee immobilizer. Thumbs up to ALL !
Scott Stephens
Elite Care is the absolute best ER! I use it and i take my entire family. Today, i rushed my son to Elite for a potential Appendix issue and was, treated with professionalism, respect, kindness and generosity. I'm not sure where some of these negative reviews come from, because I have NEVER had a bad experience here. Today Adam, Heather, Josh, Tara and Chris were absolutely wonderful again! Thanks for always taking care of us!
Melissa Wolkenhauer
They are very organized and it’s always clean! If you’re getting a Covid test you can register ahead of time by texting in and you’ll be in and out under 10 minutes! The nurses are great, especially Ciara!
dennis keister
Went in on a Sunday morning for X-ray. The Check-in experience was prompt and efficient. I receive excellent care from "Heather" in the Imaging Department. 5+ rating for Heather.
Michaela Cook
This emergency room is awesome, I didn't have insurance so they worked with me. They stitched my daughter foot up and gave her a teddy bear and some cookies. Everyone made us feel so comfortable and made my daughters first er trip awesome. My daughter recieved a thank you card from them and she was so excited. Thank you so much to Dr. Vincent, lindsay, Maria and teri for helping us!
Walker Reagan
Awesome staff fast service Dr.Fisher was great. shout-out to kristin,polette,brandy an Bridgit they did a great job thanks yall
James Hershey
We were treated with care and kindness.
Prompt attention to my daughters pain.
In and Out with no delays
The entire staff was great.
Jamie at the front desk.
Ragan was our nurse.
Alesia in radiology.
And Dr Koussayer.
All super fantastic.
Megan Voxland
The staff at Elite are absolutely wonderful. Jamie up front is so incredibly inviting, warm, friendly, and kind. And makes you feel at ease. Their nurse, Ragan, was the same way. She's attentive, she has a wonderful personality and has incredible bedside manner- which you don't find much of anymore. Dr. Gukhool was quick to come into the room and diagnose what was going on. A wonderful place to go for your urgent/emergency care!
Diana Shinette
The service was absolutely amazing. I walked right in and was immediately taken care of. The staff was so friendly and knowledgeable. Special shout out to Shan and Kailey. Thanks for being so welcoming. I’ll definitely use this facility again.
Robin Tacquard
Do not go anywhere else. I went here to be Covid tested, it took about 3 minutes. I had to return for CT scan for pneumonia, I was out with results within 2 hours. I did not run across one staff member that was anything but friendly and helpful. It is a clean, quiet, and calm atmosphere as opposed to the ERs at the hospital where it is usually chaos and wait time is ridiculous. I will never go anywhere else for emergency care and I have already been recommending it to my friends and family members.
Tonya Johnson
Very impressed with the care my husband received. We were welcomed from the moment we walked in by Ruby. Tina and Dr.Rutledge both have great bedside manner. Thanks for making an unexpected event a smooth process!
Katherine Farland
This place is incredible. It started when Jamie checked me in promptly with a warm smile. Then, with no wait, friendly Nurse Craig got me set up in a room. Before he was done Dr. Gukhool came in and asked me about why I was there. He was patient and thorough with his exam, questions, and treatment options. Mr Lydell from radiology got my X-ray taken care of quickly and even brought me coffee while I waited for the results. The results were back soon after and Dr Gukhool and Nurse Craig got me my prescription and special shoe to help me walk easier until my toe heals. They had my paperwork ready to go so I was out the door as soon as I got my second cup of coffee that Jamie told me I was welcome to take with me. This place is the model for how medical facilities should run. I am going back there for any future problems.
Bill Pollard
Teri was very polite and professional during registration
Nurse Lindsay was very helpful and professional.
Tara was most polite and professional.
Dr. Heiberger was very thorough, informative, considerate, and very professional in his care delivery manner.
Overall, my experience at the Elite Care ER in League City was very good with excellent service delivered.
Janae Foster
With an injury, this is the best place to be! I went in for a broken finger with two little ones in tow. They had complimentary snacks and drinks, which helped tremendously since it was almost dinner time. I was called back before even finishing my admitting paperwork - so, little to no wait time - which is amazing! Couldn’t have been more than 5 minutes. All of the staff was professional, warm, and friendly, and Dr. Antill made all of us feel comfortable and very well taken care of. The cute little stuffed bears they gifted my boys was a really nice gesture, and made me appreciate them even more. ERs can be stressful, but we felt very relaxed at Elite. I googled this ER on a whim, and was highly pleased with my whole experience!
C L
The staff Desiree, Ragan, Rosalind, and Dr. Jhingree were all fantastic. The facility was very clean and modern. My issue was resolved and I was in and out in about an hour. I don't care much for the doctor's office, much less an ER, but they made me feel right at home. If you need to go to the ER for anything, seriously consider these guys!
Dominique Rogers
Everyone was very attentive and caring starting with Jamie checking us in to the nurse, Tina, who made sure my daughter was comfortable throughout the visit. The x-rays were taken and read in a timely manner by Alesia and Dr. Heiberger was gentle and explained to us everything we needed to know & do once we left the ER. Great staff!
Shantell Howard
Such a great experience. The doctors, nurses and staff were so professional and compassionate. They were very attentive to my needs. There were no long waiting periods for seeing the doctor or examinations. Thanks so much for assisting me during my visit.
Maxine Guidry
The registrar, Dana, was soooo friendly! It was my first time going there and so far I’m glad I did. She was VERY informative.
My nurse, Craig? Very friendly and very thorough in explaining how to take my Rx.
Lydell was himself. Very carefree, funny and made me feel comfortable there since it was my first time!!
Dr Gukhool? He probably got tired of my questions but he was very patient and explained what was going on with my in elementary terms! I always love that!!
If you need to be seen in the Dickinson/League City area, I highly suggest you stop by THIS location !!!
Brittany Lopez-Franco
I've gone to a few locations of this place and they are honestly always so kind, patient, and genuinely seem to care about the people who walk through the door. A special shout out goes to Jamie, Roneshia, Megan, Luis, Mary, and Dr. Gukhool for helping me this evening. When I went in for a problem, my blood pressure was very high, they gave me peace of mind with the knowledge that I'm not as worse off as I thought and my blood pressure was dropping by the time I left. Thank you guys for all of your hard work and dedication. Elite Care is definitely my go to ER.
JACOB PEREZ
I waited at 3.5 hours at another urgent care that I will not mention because they don't deserve any recognition. After I had enough I drove 45minutes away to Elitecare where I should have went in the first place. I signed up online and by time I got there I waited 30 minutes and Shan & Bridgit got me in and out with the most professionalism that can be had I will never go anywhere else besides this place. Thank you for being great at a crazy time like this.
John White
Fantastic staff. Great ER and I got everything done right there in minutes. I have never been to a better ER the staff nurses were overworked yet very polite. If you need to visit an ER visit this one!
jason hughes
This place is by far the friendliest, cleanest, fanciest, fastest place I have ever been to. They treated my 7yr old like the princess she is.I would like to personally thank the staff; Jamie and Desiree who work in the front, Craig and Ragan the nurses, Lydell and Alesia in radiology, and Doctors Fisher and Gukhool. These people were very kind and understanding. They went above and beyond to make us feel at home and answered all questions.
Deborah Lawson
My experience at Elite 24 Urgent Care was nothing but Professional and Exceptional.
DR. Jhingree was great ! He even called me the next day for a follow up on my condition That was a First for me!! Then I got card in the mail signed by the Registration Nurse Teri, my nurse Lindsay, Radiology Tech Can ..who all.helped me at the Clinic GREAT JOB EVERYONE
THANK YOU
Tonya Lee
Tara provided me with excellent service. I would recommend Elite Care to my family and friends based upon her professionalism.
Stephen Stangler
This place is the best place I have ever been. They took care of my wife with dignity and respect after her seizure. I really recommend this emergency room to everyone. From the moment we walked in mrs. Jamie walked us through the check in process. Then the nurse rayan was a delight to be around. Chad was polite and accommodating.
Kevin Gary
Went in on a Friday night and Jamie greeted us with a big smile and she was extremely helpful with documents that needed to be filled out providing detail about each and assuring us that they would see us quickly. Dr. Vincent came out to show us into an exam room because Lashonda was assisting another patient. I have never been roomed by the doctor before. Just shows how this group works together as a team. Lashonda quickly came in to take my vitals and ask necessary questions. She was very informative and upbeat. She continually smiled and talked to me as she performed her duties flawlessly. The engagement served the purpose of taking my mind off of the excruciating pain I was in. Luis came in to take me to radiology for x-rays. He was very kind, helpful and informative. The process was quick and he made it as comfortable as possible. Dr. Vincent offered very clear and detailed information and instructions about my situation and offered suggestions that proved beneficial. As we left, Jamie assisted with an insurance issue, made sure that there were gifts for both of us and also provided a Christmas gift from under the beautiful tree located in the lobby. This is my 4th experience with this facility and as always the entire team was incredible! Thank you!!!
Bob Jackson
I visited Elite care today with excellent service from The minute I walked in the door. Dana, Meagan , Tara & Dr. Koussayer were amazing. Utmost professionalism, kindness, courtesy & and all was done in a timely manner. I would highly recommend Elite Care to all!
Thank you
Beverly Jackson
Sari Prat
My daughter needed the full panel PCR covid test in order to return to school. I was pretty certain she did not have covid, but needed peace of mind. Both Lakisha C. and Ericca got us in and out quickly. They were amazing. A few hours later I received the email w/ the lab results.
Lee Sheldt
Absolutely the best facility in the Region. I don't care what the bill ends up being. Lori made check-in smooth and simple, Reagan could not have been a bettter nurse. Of course Dr. Fisher was the man of the hour, professional and personable. Well done Elitecare! You will be the first place I think of next time me or a loved one need 5 Star patient care.
Michelle Perteet
The staff at Elite Care was amazing. I’m been there a couple of times in the past years. Dr.Fisher was the Dr on duty back then an he was on duty tonight. He is an amazing Dr. listens to what you have to say an makes sure you are taking care of while you are there an after care if needed. I highly recommend their 24hr ER
Katie Hendry
I’m so pleased with this facility. Great staff too! Everyone was so kind and assuring. The doctors never made me feel like they were short on time. If I ever need the services of another ER this is definitely the place I’ll go!
The Swanky Housewife
The entire staff was wonderful (Dr. James Vincent, Nurse Rollie, and Nurse Amber). Very caring, and helpful to your needs. The place is extremely well kept and comfortable. Thank you all for your kindness!
-Taylor Ham
Sharon Clark
From the time I entered this facility I was greeted so cheerfully by Candice, the check in was extremely simple and fast. I was seen in about 5-7 min my nurse Craig took great care of me from start to finish. Lydell the X-ray tech was very knowledgeable and explained what it was that he would be doing and how long it would take for the results to get back. Dr Guhkool was the Most caring and compassionate physician he examined me and explained to me what was going on. Gave me prescription and explained the usage of each one. And told me if I wasn’t feeling better to come back! Upon discharge Craig informed me on everything that was done and asked if I had any questions. The following day I was contacted by Dr Guhkool for a follow up on how I was doing, that was very thoughtful. I will DEFINITELY recommend this facility to all my friends and family.
Sharon C.
Liz Torres
Amazing facility from the time I walked in to the time I walked out. Each person made my first time experience comfortable and easy and Lindsay, the ultrasound tech The Drs were so very helpful and listened to all of my issues and answered all my concerns.I highly recommend Elite Care. The name speaks for itself. Thank you for caring for your patients.
Spartans Rugby
We took our daughter to Elite Care thinking she had COVID. The awesome doctors asked the right questions and determined she was dehydrated! They are definitely our go to medical clinic when we need quick service.
Dominique Sharer
honestly i never go out of my way to do a review. but i’ve never gotten such good and quick service before. Desiree, Reagan, Tara, and Dr Jhihgrea made me feel extremely comfortable i felt like i could be honest without judgement, and they even gave me options on my care and let me pick on what treatment i wanted.
Heather Simons
Thank you for being open during hurricane Harvey! My husband ended up cutting his finger open after cleaning up some debris. The staff was very welcoming not only to my husband, but to my family as well. Teri greeted us by opening the doors and with the biggest smile. While we were filling out paperwork their marketer came in and even offered to buy us lunch, as she overheard my son say he was hungry. Who does that?! Such a nice gesture. We had two nurses that day, LaShonda and Roneshia, they were both very nice and were able to put my husband at ease, as he has "white coat syndrome". Not only did he receive excellent care, but we were in and out, less than an hour.
Leyna Hay
We’ve come in twice now for Covid testing and both times, the staff were very welcoming, quick, and informative. Taylor, Shan, Ericca, and Cristiana all made the process super easy for my two year old :)
Ann Martin Leal
Janie, Nurse Dana, Alesia and Dr Gukhool did a GREAT job with my 4 year old. The Dr was super thorough and answered all our questions and concerns. Nurse Dana was awesome and went above and beyond to keep my little girl happy and comfortable. Everyone was just so helpful and nice. I definitely would recommed this place!! Thanks again for everything!!
Nateika Page
Mrs. Brandy and Mrs. Bridgit was so awesome, Thanks so much ladies! Y’all rock and it most definitely shows that you both love dealing with patients from the first time coming to this Emergency Room I loved the hospitality and knew from that moment That for any emergency needs that myself and family choose Elitecare ...
Lisa Goodwin
Do not go to any other ER! If your insurance works at a traditional ER, it will most likely work here too and there is such a positive difference !Elite Care Emergency room is amazing! By chance, I ended up there on a Sunday evening with a sever headache after having already been to a local hospital ER two days prior.,Although the care was good at the first ER, the surroundings were not. In this case, Elite stands above all ER rooms in my opinion. Not only was it clean, beautiful, great, caring staff, the care was fantastic.However, the follow up call is what has made me a patron for life! One of the Doctors on staff, Dr. Jingre, not only called to follow up with me but listened attentively and immediately helped me find a solution that I was struggling with on my own. He spent more time with me than the Doctor that I had a visit with the day before for the same problem. This is a wonderful place and I would give it a 20 out of 10!
Isabel Rivera
Great assistance and quick testing for my 2 yr. Walked right in and was welcomed. Prepared her and even gave her a light up ball to distract her. Goodie bag made her day!
Would recommend and will go back if needed. Thank you Bridgit, Narda and Jason!
C Donnie
Awesome place, true full circle care for you and your family. Physical, mental, curious, and respectful. I wish Dr longoria could be every doctor we ever needed. Nurse lashonda, EMT/P Brad, Maria, and Teri were amazing with my daughter. My second experience here and worth every penny my insurance doesn't cover. Too bad it's only emergency care but thank God it's an option! Our only option. Keep it up guys you are awesome...
Alia Saadsaoud
I filled out all my information online and got an appointment in less than 45 minutes! This place was fast, efficient and friendly. I met with Narda, Bridgit and Dr. Yee, they were all so kind and answered any questions I had. They made sure I felt comfortable the entire time. I will definitely come back here if I have any other health related issues.
Chandra FranklinWomack
One of my employees was bitten by a stray cat. She had extreme swelling and infection in her hand. The doctors & nurses were excellent and the intake staff was great ! Greatly appreciate the care that we received at Elite Care and she was back to work in a few hours . Thank you Jamie Wsre and all the staff for taking care of us !
Ashley Ferrell
This was by far the best emergency room experience I've had!!! Dediree was super friendly and got us checked in quick!! My nurse Lashonda was so friendly and made me comfortable even with me being in pain! The CT tech Rosalind got me in the room and explained everything! And finally Dr. Vincent took the time to explain everything and made sure I wasnt in any pain! I wouldn't hesitate to go back to this emergency room!
Kyra Curtis
Super fast and easy Covid testing. Have had it done countless times at other facilities and this is by far the quickest place I’ve been to! Not to mention their technique is much less irritating. Test results within a few hours. Highly recommend!
Andrea Beyonce
My son was playing basketball and thought he broke his finger so he went to the nearest Emergency Room, as soon as he got there he was taken back for an x-ray, after waiting for about 15 minutes Dr Fisher came in and told him it wasn't broken just dislocated. Nurse Craig numbed his finger and with ease Dr Fisher popped it back into place. The front desk clerk Teri was very sweet, she explained the billing process to me before I left. The facility is A1(& it smelled really good), the staff is very friendly and attentive (they get you in and out) and I will definitely be going back if I ever have an emergency!
Martha Morales
Felicia, Cristiana and Taylor D. were very patient and kind with the Covid testing experience. Got in and out of there in 5 mins. Thank you all so much for the work you are doing! Good job Elite Care!!!
A Sav
I was there a couple weeks ago and greeted with the kindest smile when I walked in at midnight by the front desk employee named Jamie. She was very kind and quick with all the documents so I could then be checked out by my nurse, Steven and then Dr. Koza. I was sent to radiology where Alesia took X-rays of my wrist. Everyone was extremely pleasant even though it was late in the evening. As much as I don’t want to have another injury, if I do, I know where my business is going. Thanks all!
Angela Weaver
My husband works out of town, so when he needs care I have to find it for him from 200 miles away and hope I send him somewhere he can trust. Not a problem with these folks. Dr Fisher, Adam, Liddell and Teri took wonderful care of him and were very thorough. My husband hates to see doctors, but he said this place is top notch. Highly recommend.
Ruth H
2nd trip. This was for grandson visiting from out of town. We were greeted warmly by Dana and received great care from Craig and Dr. Fisher. Tara performed the testing in no time. Clean and friendly environment. Thanks you.
Great service from Jamie at front desk, nurse LaShonda and Luis with radiology - all fantastic. Dr. Anthill was super. Curious and fast. I would send any family member to Elitecare in League City.
Juana Diaz
The team at Elitecare took such great care of my daughter. Jamie in registration was so amazing and explained everything thoroughly! The nurse Lashondra and Radiologist Luis made my 6 year old feel so well taken care of. Also, Dr. Luu was very sweet in explaining post care treatment. The experience was great.
Booger McCain
This place is great! The waiting time is nonexistent. No one likes to go to the ER, but if you gotta go, this is the place to be. I have been a patient here many times (unfortunately), but I’ve been able to see all of the different crews, and everyone is so helpful! From the front desk people, to the medical assistants, medical technicians, nurses, and doctors—-they are all friendly, knowledgeable, and caring. I can’t say enough good things about Elite Care LC!
Ivy Alexandria
My fiancé was checked in for an overnight observation and hailey (excuse the misspelling if it’s wrong) is above and beyond. All the ladies at the front are the absolute sweetest, and Dr.Lou is absolutely amazing, great man. Out of all of the hospitals/urgent cares we’ve been too, this one is one in a million. 10/10 recommend.
Mark Gerke
I went to the Elitecare in League City on a Sunday and returned again for x-rays the following Tuesday. All staff were very professional and timely to provide me with the care I requested and needed. I want to recognize, Dr. Gukhool who was the physician on both visits, Jamie and Teri at the front desk, Craig and Ally my nurses, Maria and Lydell in Radiology. I drive by this place quite a bit, never planning on having to go, but my experience was a pleasant one.
Shari Forward
I cannot say enough great things about all the staff here at Elitecare in League City! I actually had to go there from Urgent Care and was a little apprehensive. I also ended up at shift change so I got to see probably most of the staff! What a pleasant surprise that everyone was so helpful and made me feel so cared for. I got to start with the shift before Dr. Vincent with Dr. Jewry (sp?) and he was so caring and genuinely concerned for my health and welfare. His nurses were amazing as well and made me comfortable talked with me and what outstanding service for those folks to all be so attentive. As a first responder I know the ER business is also very taxing emotionally and you have to have a certain personality to work in an ER and have good coping skills. This staff here at Elite Care are amazing people, Desiree, Ragan, Tara and Dr. Vincent were the 2nd shift and they were as outstanding as all the others at this location! I even got a follow up call to check on me on Sunday! Wow, thank you all for what you do everyday, you are all amazing and I am so happy you are there for others that need your caring hearts. Thank you.
Ebonee Gray
This is a welcoming establishment that I'd recommend to anyone in search of elite care. All persons were professional and caring. From Jamie's warm embrace at the front desk to the great personality of Nurse Dana and the Xray Tech, Luis our visit was a pleasant one. Dr. Koussayer welcomed any questions and concerns to help us feel more at ease. I highly recommend and I thank the lovely staff.
Yvette Ziesemer-Girouard
I would like to thank Dr. Koussayer for being so throughly invested in my care and follow up! Big shoutout to my nurse Craig - you are amazing! Thank you to Lydell and Alesia with Radiology and thank you to Lori, Candice, and Dana for being so supportive! Also thank you Leticia and Heather for checking in on me as well!
You are all a wonderful team and work so hard to deliver exceptional patient care!
Trey Jones
I had visited this facility before. It has wonderful doctors and an front desk lady I believe her name was Jamie. Dr. Fisher did an amazing job stitching my friends head injury. A male nurse by the name adam was nice and funny. Kept good vibes the whole time. Ms jamie helped us to the room while cracking jokes making us smile. All your employees are wonderful. Thank yall sooooo much. I recommend this facility to everyone of my pals.
Benjamin Hackney
Felicia, Taylor, and Kailey were very patient and kind with the Covid testing experience. Got in and out of there in 5 mins. Nice facility with a good waiting room.
Tanis Collins
Jamie- Front desk, Ragan- Nurse, Luis- Radiology, Dr. Jhingree and Mary the Tech has great customer service. They welcomed us with open arms and there was no wait time. I would highly recommend to anyone.
Jackie Davis
I found myself having to go to Elitecare Emergency on 11-20-2017, and the care that l received was exceptional, to say the least. The young lady at registration named Teri was very pleasant and helpful. My nurse, Lashonda, was the best, and my Rad Tech was a very nice and pleasant young lady. Last but not least, Dr Vincent was the nicest doctor that l have ever met. He went above and beyond his duties to help me, and that means so much to me. Thank all of you very much!
Jackie Davis
Miranda McGilvray
Tara, Lydell, Adam, & Tonya made my visit so much better. I came in with my son because he was having a hard time breathing, and on top of all the excitement Tara made sure he was at ease; she gave him the cutest monkey. That really made his day!! I appreciate the awesome customer service you guys provide. I will be back if anything else arises. Thank you!
Wesley Covey
Best ER I've ever been to. In extreme pain the last thing i wanted to do is wait, and i never had to. The entire staff was super nice, helpful, and understanding. Teri made registration quick, my nurse Linsay had an IV in with pain meds within 10 mins of my arrival, and Maria in radiology was exceptional as well. Dr. Nguyen Luu was great, he took his time explaining my condition, and treatment.
Overall best patent care I've ever experienced.
Julie Treadwell
This place is amazing. My daughter had a horrible ear infection on Friday night, and was in terrible pain. We went there with only a 5 minute wait and Jamie, Ragan, Luis, and Dr. Koussayer were wonderful. They helped my daughter and we were in and out in less than 45 minutes. Thank you!
Terri Smith
This is a wonderful ER. Very fast. Very clean.The Dr. Luu is excellent and the nurse Ryan is the best. Before I could finish asking him for a stress ball he was done. I didnt even feel it. Never happens!!! Been here 5 times for me and 2 other friends. I highly recommend.
Teresa
I went into Elite Care on 11/5/19 for stitches in my right forearm & went back on 11/14/19 to have them removed. It was quick & easy. The staff & doctors are so nice. If I ever need an ER again that’s where me & my husband will go!!!
Mandi Mitchell
Dana, Elisabeth, Lydell, and Dr. Luu were awesome! They made me feel comfortable and were very knowledgeable and professional. Literally the best experience I've ever had at an ER.
Mariam Abrego
I just got tested for COVID at Elite Care ER in League City. I’d been waiting for hours at another ER and decided to come here. I literally got here 9:11 PM this night and left 9:27 PM. So far, great great service! Bridgit and Narda were very attentive and caring. They are organized and clean. I will definitely keep them in mind next time.
CARL SCHMIDT
From the time I came through the door with friendly welcome from Jamie and the nurse Tanya. Made my experience there very comfortable. I would and will come back if necessary. This is a place that I would be comfortable sending my family to.
Monica Livesay
Best er ever! The staff and facility was amazing and very accommodating. Dr. Fisher took great care of me and great at explaining everything.
Louis Barbuscia
I was amazed the moment I walked into this Emergency Room . Terry at the front desk greeted me a smile. She quickly informed me of the paperwork I needed to fill out. Within minutes the Emergency Room Nurse Craig came out and brought me to the exam room. He was very professional and efficient in his work. After a short wait I met Dr. Jhingree.
He gave me instructions on the Cat Scan they were going to give me to find out what was causing my pain. He was an excellent doctor.
He gave me several prescriptions after diagnosing my health problems.
I also met Craig who is in Radiology . He told about the kind of Cat Scan he was going to perform on me. He answered my questions very well. I'm so inpressed with how professional everyone was that I told my wife if she ever needed to go Emergency Room to go to Elitecare. I plan on telling everyone I know to go Elitecare.
Anoddity 1111
This place is amazing. 7/10 times my issues or pain are usually ignored or I'm painted as being dramatic ,Written a prescription for ibuprofen and sent on my way. They not only took the time to ask questions but showed general concern for my well being. BY the grace of God they stopped a serious infection and I am forever grateful. Will come here in the future if there any future emergencies in my life.
Annalisa Hernandez
This free standing ER is truly top notch! I went in at 5am with severe abdominal pain. Instead of being dismissed right off the bat every single employee took their time and all provided me with beyond excellent care. Dr Fisher who was on call for the time I was there was amazing. He listened to all my concerns and answered all my questions. His bedside manner was A+!!!! I would recommend this ER to everyone I know!!!
Patricia Silva
Very professional, and my experience was great. staff very fast and polite, my needs were met and timing was awesome. thank you Elite staff. and big thank you to Ms Teri for everything you definitely made a hard time for me a lot more better!!!
Kristi Wright
Lakisha and Johnna were amazing! They made me feel at ease and we’re so kind. I got in and out quickly and everyone was so friendly!
Amanda Brumlow
Absolutely amazing to my son! As soon as we walked in Teri greeted us with compassion and professionalism! Then, Miss Lindsay, RN wowed us from beginning to end! I explained his symptoms and acknowledged to them that, I know this is not an Emergency but with given family history I was being "THAT" Mom, they assured me I was doing the right thing, then we met Dr. Koussayer and what an amazing doctor! He also agreed we were doing the right thing and said we are going to have to do a cat scan with and without contrast to rule out everything we just discussed! When Miss Lindsay asked was my son scared of getting IV's? I answered yes, we have had to call in many to help hold him down in the past as well as, call Dad to help! Well boy did she know exactly what to do and say! She came in talked to my son and he agreed to let her look at his arms, she kept talking to him and I move to the other side so I could hold his hand, and what do you know, when she asked do want Mommy to hold your now? He said No! And she got a good stick the first time and he didn't even flinch! We finished the procedure and did not wait long and the doctor came back in with great news! I will always go to EliteCare they have treated my husband, myself and my children in the past and yesterday was no coincidence that it was an Epic experience once again! They raise the bar high for any other ER in this area!
Callie Donahoe
Best ER we’ve ever been to! They were very quick and friendly. The doctor and nurse both explained things well and took time to make my son feel comfortable. I definitely recommend going there.
Jessica Ayres
Fast! It took 5 minutes to book my appointment and 20 min to actually get tested and out the door! Great and friendly staff. Bridget and Brandy are a great team.
Tascha4411
Christmas Day my dad needed stitches. Im always impressed when i go to Elite Care! Teri was very professional and got us right in. Linsay made my dad laugh and calmed him down. Dr Koussayer and Chad got us in and out super fast and they were extremely professional and kind. Really amazing facility.
fay mckinney
Finally able to sit long enough to write this review . . to Jamie, the Front Desk specialist, Roneshia, the on-call Nurse, Tara, the Technician, Alesia, the Radiologist, and Dr. Jhingree - you guys are awesome! You made me feel at ease during my visit and had to remind me I was the patient! Definitely 5-stars to you all!
leslie tombrella
This emergency room is awesome! The staff that assisted me was Teri, Lindsay, Maria, and Dr. Jhingree. Very thorough and very personable. Did not treat me like I was just another patient. I hope I dont have to go back, but if I do, it will be this ER! I even received a couple of cool goodie bags. Thanks Elite Care!
Jasmine Garrette
Jamie at the Front Desk was so helpful and charming. Luis and Steven were very efficient with there jobs. Dr. Koussaper was friendly and show the appropriate amount of concern for my pregnancy and being sick. We were in and out in about an hr, way quicker than UTMB. The front is definitely set up nice and fancy. We will return if need be.
Jessica Cochran
We were on vacation and my son got very sick to the point he became dehydrated due to not being able to keep anything down. I called and they recommended I bring him in. The night crew working that night was AMAZING (Jamie-front desk, Reagan-nurse, Alesia-Radiology, Mary-Tech, and Dr. Luu) and made us feel welcomed and comfortable. We hope we don’t have to visit them again in these circumstances but if anyone does then this is the place to go!
Victoria Laredo
We have used this site for covid testing a number of times!! And every time the entire staff go over and beyond to make it a smooth and efficient as possible!! My kids are always made to feel comfortable and i get all of my questions answered!!
Lostcoz
I have been here a few times over the years always been treated with great professionalism. I have encountered several staff members that have been wonderful. The facility is always clean and stacked full of snacks and drinks....love this facility. Thank you Jamie Melissa tara...adam,rollie brad. Lydell and maria....Dr.longoria Dr Fisher Dr Rutledge And Dr. Koza are all amazing. Keep up good work!!!!!!
Marta Barron
2nd time I had to come here and let me say everyone is always a pleasure to talk to they take great care of there patients thanks for your great service
Kari Hill
As always, Elite care 24 HR Emergency took very good care of our family. Jamie (Front desk clerk) was kind and welcoming. Our nurse LaShonda and Dr. Vincent were very patient and gental, as was Rosiland (Radiology tech). My daughter came in for a punctured for after stepping on a mercury lightbulb and they made sure that there wasn't any more glass in her foot and kept my nervous 5 yr old calm. Thank you so much to your staff. They continue to take good care of my family when ever we need to be seen, which appears to always be in the middle of the night.
Sincerely,
Kari Hill
Miranda Sanchez
I went in for chest pain and was taken back almost immediately. My doctor was super through and explained everything to help me understand what was going on. I not only way impressed with the doctor but also the rest of the staff. Everyone was very friendly and warm. I even got a follow up call to make sure everything was going well. I would recommend this ER to anymore.
Merredith Blackmon
I came here because my right ear was clogged & left the same way. The doctor attempted to get the wax out of my ears with these purple tools, but he never did an ear lavage. It seems as though he gave up after "his tools" didn't work. I gave them five stars because they usually take excellent care of my husband & oldest daughter. I just didn't get the care I came for today.
Amy Haynes
Staff is very friendly. Very good with my one year old. Took my son in for a rash/bumps. I got a blanket answer that it was an allergic reaction. I mean I don’t know if the doctor could’ve given me a more detailed diagnosis but I didn’t feel comforted enough to move forward... like what to keep him away from.
Timothy Woods
This is my go to place for expert and courteous services. The convenience of scheduling my visits and being seen quickly is a great bonus. The staff while different each time I have visited exhibit the same level of great care and concern. They also inform me of other available services based on my inquiry.
I appreciate each of them.
Daniel A.
I went here in Spring 2014 for what turned out to be kidney stones. Of course it is expensive. What healthcare service is not? My insurance only covered part of the visit as they were out-of-network. But when I felt like my gut was about to erupt with the creature from Alien, I wanted to be seen immediately. That is pretty much what happened. Saw the Dr in under 15 minutes, and they were scanning me shortly after. Dr was super nice, too. I would not hesitate to go back, although I hope I never do. It was so much easier (and much more pleasant, if an emergency can be considered that) than navigating one of the big hospital's ER.
Cynthia Larson
Amazing! Such great one -on-one care and attention as we were greeted at front desk, all the way from nurses to X-ray tech to the regular updates from the physician. I am so grateful for all their help and patience . I highly recommend Elite to anyone that needs emergency room or urgent attention! Thank you Elite😊 …
Carol Franco
Went in for a COVID test. Very organized and clean. Everyone was very nice. Narda and Dominique were wonderful. Test was easy and not painful at all. Highly recommend them!
Brandon Toole
So lucky to have this facility in my back yard. Thank you Chad and team. Finally I can breath decently... ELITE LEVEL OF CARE AND CONCERN .... THANK YOU!!!
Fantastic visit to this place. Listened and hellped get me on the road to revovery. Thank you. 10 + ... almost like a dream in this rat race I feel like I'm in everyday.
Laura McAfoos
Elite was quick and easy. I didn’t have to wait in the building. The online registration was convenient and simple. Even with a back log I got my results in just about 12 hours.
A Robb
Dr. Gukhool is an Awesome doctor, took great care of my son. He's very knowledgeable and has good bed side manners. The staff is helpful & friendly. Don't like going to ER's but this place is the "Best!"
heaven tatum
Everyone was nice and the service was great.
Jamie was very nice and greeted me when I walked in. I was called to the back quick by Mary who was nice as well. I was treated by Jodi/Lashonda and Dr.Koussayer who all had good bed side manners.
C. Espinoza
Elite care 24 hour emergency has a great staff .I arrived at 6am and i was helped by Jaime at the registar.I never met anyone so happy to help me she was a true joy to speak to! Nurse Ragan was very kind and caring I was grateful to have her! Dr.luu is a great sympathetic doctor! I got the help i needed with great service! And thank you alesia in radiology for helping me! I also received and bag of goodies a coffee mug and about ten items i will take my medical needs here for now on!
Allie Hill
I wasn’t sure how many stars to give. Jamie who is up front is so sweet and down to earth. She makes me feel very comfortable as well as Lashonda who was my nurse two times since I’ve gone there. Both of them are wonderful and don’t make me feel crazy for going there. When I went there back in February I had Dr. Vincent who was wonderful as well and made me feel comfortable and like I was being well taken care of. This last time I came though was a little different I’m not sure if it was because it was Easter or because the Dr. was having a bad day or what was going on but Dr. Gukhool wasn’t very understanding when it came to why I was there. I was listing off 3-5 problems I was having and all he said was “oh so you’re here for a UTI” I felt like my problems went in one ear and out the other. Another thing I still don’t understand is he said I didn’t have a UTI yet prescribed me an antibiotic for it. Also I asked if my vitals were normal and he said yes then when I asked the nurse she said they were a little high. Not a big deal however if they were a little high I feel like Dr. Gukhool could’ve said that to me. I trusted the nurse and front staff as well as Luise who is the rad tech compeletely however I feel like it’s important to trust a doctor and I didn’t feel that way with Dr. Gukhool. He did give me some infortmation in regards to anxiety to try and help me, however he pretty much said he couldn’t help me at the ER and I felt like I was being turned away in a sense. I was back there for about 10 minutes or so and leaving without feeling comfortable with my “diagnosis” and having a huge bill to have to pay for what feels like nothing. I came in with stomach/abdominal pain and all he did was check my urine. I felt like other measures should’ve/could’ve been taken.
Valori Ranson
I have gone to this facility three times for Covid testing and have recommended it to several others who have also gone there. The registration process is simple, with everything done online before you ever leave the house. The facility itself is clean and they get you in and out quickly. You literally do not have to touch anything except the pump on the hand sanitizer bottle. The staff in the Covid testing area are friendly and efficient. And unlike public testing, your PCR test results are texted (or called if positive) to you within a matter of hours.
Lynn Perez
I never go anywhere else, elite care is phenomenal if you want exceptional care this is where you go, I want to thank Desiree in registration you guys always recognize me when I come in, Lashonda you are an awesome nurse and thank you for being an awesome stick, didn't even feel it, Roz you are super awesome and thank you for finding the issue, super picture taking skills, Dr. Luu, thank you so very much for taking care of me, but thank you for treating me like I'm a family member and taking time with me, I appreciate you so much. I have used Elite Care numerous times and the care and concern I receive is why I go back, I cant give enough praise to the ppl who own this place and all who work here, they are simply the best at what they do. Thank you all. Lynn Perez.
misty weidenbach (Misty)
A great facility. I did not have to wait long at all. Checked in with Lori at the front desk, filled out the usual paperwork, and was taken right back. My care team, Dr. Luu, Ragan, Alesia, and LaTanya were awesome! If ever sick again, I will be using this facility again. I would also recommend them to family and friends. Great job team! Update 9/4/19: Tried to get the results from the culture that were done. Doctor couldn't give them to me. Said the lab couldn't find them or it was labeled wrong. He apologized about the situation.
Dan OMeara
I had fallen and thought I broke my knee. We drove from Texas City April 8 and I was taken right in for X-ray. Tara was very professional and helpful in getting signed. Lyell the X-ray tech did his best to help and make it painless. Dr. Fisher was very informative and gave me the news I did not break my knee . Adam helped with my knee brace. I would recommend Elite 24 to anyone with emergency.
Dan
Julie Canales
Great experience! The front desk staff was friendly, fast and informative. The nurse and doctor were great with my son. We were in and out within an hour. I highly recommend Elite Care!
Angela X
I had a great experience compared to regular ERs. The services is superior to waiting for hours in a regular ER. In addition, it’s a physician and not a Nurse Practitioner that is treating you. The staff does what they can to help you. My nurse LaShonda was wonderful. She definitely deserves 5 stars; as well as, Dr. Kousayer. I would definitely go back if I require ER services.
Emma Cain
My experience at Elite Care was outstanding from the moment I walked in!! This was the first experience I’ve had for a medical emergency that was actually a quick fix!! Thanks to the staff my dog bite will be healing beautifully and I lost barely any sleep having to run to the doctor in the middle of the night!! Thank you Dr. Heiberger, Ragan, Jamie, and Rosalind!!!
Laura Elledge
This place was nice and clean. Had very sweet employees too. If I weren’t moving to Colorado this weekend I would definitely go back as often as needed. Please consider going here instead of the emergency room. They have a lot of equipments for your urgent needs.
Andrea W.
Elite Care ER is always a great choice for emergent care! The physicians & other staff are not only experts in their field, but also are a part of our community. They host very informative & fun events, headed by their awesome Marketing Director Gloria Greene!. She is amazing, is always participating in various community events or spending time with first responders to show appreciation for all their hard work. She is always available to help with questions or volunteering. When you are treated at Elite Care, you know you're being cared for as if you are their own family!
David Waltmon
The nursing staff and doctor were very polite, an informative. There was no wait. (7am on a Sunday) Front desk personnel was not rude, but very short with us, and not very knowledgeable on the procedures of the office. It was 7am though, and right at shift change, so I'll give her the benifit of the doubt.
Bette Byerly
Excellent service. I was there nine months ago and again last night. Service still great. The staff from the beginning to the end provided excellent care. Thanks Jamie for a great check in and out. Thanks Dr. Luu, Nurse Ragan, and RT(R) Alesia. Great job!
Jane Marzano
My 12 year old had fallen at an indoor trampoline park and smashed his head. He was completely disoriented and forgetful. We took him to Elite Care and were taken care of immediately by a great, postive and caring staff!!!!! Dr. Luu, Jamie, Leticia and Alesia were wonderful and calmed me down. Great clean place too.
Ann Volkots
This place gives excellent care and service. I had an upper respiratory infection and was treated very well
Kelly Bingley
This last visit was my second time taking my son here. Each time was early morning and the staff was very helpful, kind, and patient with us. My questions were answered in ways that I, a non medical professional, could comprehend. Elite will always be my first choice in emergency room service! Thank you to Jamie at the front desk, Nurse Tracy, Alesia, and Dr. Vincent!
Bri Oliveros
Ally was an amazing nurse, Lydell was the coolest radiologist I’ve ever had, and Dr.Fisher was beyond comforting. The staff make sure you feel like a human being rather than a number. It makes going to an ER easier.
Shawna Marie
I had to take my 12 yr old in to get xray of her ribs 12/26/13 and the staff were very thorough, efficient, polite and sincere. They treated us very quickly and got us on our way home and feeling better. Thanks so much to whole staff from check in to check out.
Greg Slocum Jr
Other people might have had a good experience, but mine sucked. Waited 3 hours to be seen, just for the doctor to tell me he didn't know what was on my arm. That he couldn't tell me what it came from. Then said a steroid shot would help the swelling and itching. It did nothing but made my arm hurt for an hour. Itching and swelling still there. $100 dollars down the drain and 4 hours wasted. Never going back and definitely not recommending this place.
Edit: Heather Simmons or Simmon contacted me and resolved my issue. She was great and really cared about my situation. I'll give them a second chance based off of her.
Marylacy Dennis
Toyna and Dr. Luu were wonderful and kind when we brought our 6 month old in after taking a little tumble off the sofa. Very reassuring he was just fine! Desiree, Lashoda, and Luis were great as well!
D alv
Jaime in front very polite.La Shonda nurse also very pleasant.Luis Radiology very polite and caring. DR GUKHOOL he is a great doctor. Each Team members are very pleasant and caring,they make sure you are well taken care of.
Bell Sonnenburg
Lakisha, Taylor, and Felicia made us feel very welcomed and talked down my daughter who was afraid of how bad the test would feel. The lady who preformed the procedure made my husband and daughter laugh and made this experience much more comfortable for us!
Robyn Drake
After long waits and horrible service at UTMB down the street, Elite Care was a great experience! The facility is very nice and looked immaculate but best of all the service was top notch!! As I walked up, the front desk professional Jamie, opened the doors for me. I was taken back by Rollie the RN in less than 5 mins who attended to me along with Tanya. Dr Longoria came in almost immediately. I was all fixed up and out the door in nothing flat. No need to bring a book to read due to the wait because there wasn't one. This is the best ER in the area!!!
Dena Brown
My visit there was a very positive experience. I was seen in under 5 minutes, and I felt like the care I received was thorough, efficient, and affordable. They provided some really nice touches by giving me a folder with all of my care records, a dvd of my chest x-ray, a list of all night pharmacies, and detailed instructions about my care and how to follow up on my condition. The three staff members I saw there - a CNA, a registered nurse, and the doctor, were polite, interested in my care, and were highly trained and knowledgeable. When you go to a big hospital emergency room, you often have a many hour wait, are around a lot of other sick people, and get an overload of treatment that is costly, unnecessary, and time consuming. Elite even had bottled water, snacks, and chocolate on hand for free for their patients and visitors. Now, who isn't cheered up by free chocolate? Love this place!
John Boozer
I received excellent and qucik care from everyone at Elite Care. Teri was very helpful during registration. Adam was my attending nurse and he was very good at his job as I dcare for needles but had no issues when in administered and IV. Lydell helped Adam and it was a pleasure to see such great teamwork. Dr. Koza was very helpful and explained everything to me. Thank all of you for the excellent care.
Roberta Sims (Robin)
Super thanks to all the staff that cared for me during my stay. Much appreciation & respect to Teri, Jamie & Desiree; Registration desk
to Ragan & Craig; Nursing Staff
to Luis, Maria & Tara; Radiology Techs and of course Drs. Gukhool & Jhingree!!!!
You all are #1 in your fields.
I'll drive an hour any day, for your awesome bedside manners!!
Respectfully,
Roberta "Robin" Sims
Brandy Wolkenberg
Dr Fisher and his team were amazing. I was having a severe asthma attack, low oxygen and pneumonia and they treated me quickly and efficiently. Also they were very caring and worked to make me comfortable.
Gustavo M
So glad I went to Elite Care. 100 times better than the regular ER at the hospital. Everyone was great! Jamie, Alesia, Roneshia, and Dr. Antill. They all made me feel at home and comfortable. I was made aware of everything related to my care and the processes that needed to be handled. Im feeling 100% better. Thank you to the team at Elite Care!
Dennis Wagner
I arrived at Elite Care knowing I had a broken arm. I received great care from Dr Vincent and his nurse as he splinted my arm and wrist. Front desk attendant was very polite, friendly, and helpful. Excellent visit.
Martin Garcia
My recent experience at Elite Care 24 HR. Emergency center was above and beyond any other emergency centers that I've EVER been to. The staff was so friendly, very informative, and made me feel at ease throughout my whole experience there which was very helpful and much appreciated, considering the fact that I was in so much physical pain at the time. Dr. Antill, Lori, Ragan, Rosalind and Mary where all very informative and knowledgeable in what they do and I will definitely be recommending this emergency care center to everyone I know.
Doug Keith
REVIEW UPDATE:
Thank you to the crew... Brad, Adam, Lydell and Tara for getting to me so quickly! Ct scan, blood work and urine work in under 2 hrs. Awesome bed side manner from ALL nurse's. However there was some lack knowledge or willing to do a certain procedure that I was in need of by the Dr on duty. This prolonged some major pain and has kept me from being able to go to work. Had to source out a GI Dr that could find a surgeon on Monday as the folks they recommended could not see me for 2 week's. The surgeon that ended up taking care of my issue was baffled that the ER Dr didn't perform the much needed procedure on Saturday.
Tiffany Angel
We had a great experience at this particular location. Dr. Vincent, Tracey and the mas' were so sweet yo my 4yr. old and made her feel like they actually cared.
Shirley Trahan
Love the staff. Everyone was so very nice. From Teri, the registration to Dr Gukhool. I don’t want to forget Maria, and Nurse Lindsay. They took very good care of me and gave me a good piece of mind.
Carl Nunn
Normally love this place but last night when we took my son to get checked for what was almost certainly strep. The ladies at the front desk were very unprofessional and almost certainly violated Hippa laws by being loud enough for everyone to here by saying “so he has all the symptoms and needs to be tested for COVID” Um not appropriate or even close. Have a little dignity and respect for a 15 yr old kid who was pretty scared and then had that put on him. Please lower your voice and let the Dr decide what the patient has. Scrubs alone do not qualify you.
Zack Azem
Jamie form registrar was very helpful and attentive. Nurse LaShonda was straightforward and took care of everything accordingly and Dr.Vincent was freindlt and spoke in a caring and very informative tone. Will visit again when needed.
Andre H
On October 22nd, I arrived at EliteCare 24HR and was immediately, cared for by Jamie at the front desk.
She is professional, has a great personality with outstanding customer service skills that made me feel welcomed and gave me the feeling I would receive great medical attention to my needs.
Thanks to Jamie and the staff (Dr. Nguyen Tluu) I won't hestitate to return to this location if I need any emergency medical attention.
Jamie, Thank you for everything.
Chad Daigle
Terri and the rest of the staff were absolutely phenomenal. I came in in a really bad situation and from the moment I spoke with Terry and the rest of staff I felt like I was at home. Strongly recommend their facility to anyone and everyone in the Houston area.
Matt Gertson
Felicia, Taylor and Kailey were awesome!! Come here for every work Covid-19 test and they are always friendly and have a smile!!
Christie Hotard
Lashonda, Roz, Heather and Dr Koussayer provided excellent care when I broke my ankle in the middle of the night. I was amazed at how fast and efficient they provided excellent care for my hurt ankle. I was there for less than an hour, including x rays. I hope I don’t need to visit them again soon, but I’m comforted knowing they’re there!
Austin Watkins
Pleasant experience at the 24hr. Elite care facility this morning. Teri in registration, Danyka my nurse, Maria the R.T. and Dr. Koza, were all very pleasant and helpful,. I would like to thank them all for taking such good care of me while I was there.
Sincerely, Austin Watkins.
Rebecca Padilla Martinez
From the start with calling in to ask questions to the actual visit with the Dr. and his assistants (Keisha, Taylor and Cari) all were professional, made my son feel comfortable and explained everything in detail of what would take place. Highly recommend!
Melisa Farias
Great facility! The staff is very welcoming and treated us promptly. Thank you to Nurse Tina, Luis in Radiology, Melisa at the front desk and Dr Koussayer for providing excellent care and customer service!
tonya mulligan
Had Covid19 test today, greeted by staff Kisha, Shan, and Kissy all who were very nice and friendly doing their jobs quickly and efficiently. Also it really didn't hurt as much as I expected.
Nancy Vega
I just wanted to say that when I walked into Elitecare
24 HR Emergency on a Sunday I was coughing and wheezing Teri greeted me and made me feel so comfortable and was very helpful! Nurse Lindsay took very good care of me immediately, Doctor Antill made everything happen to make me 100% feeling better than when I walked in. Natalie is a great Radiologist calmed me while taking xrays. THANK YOU ALL GREAT TEAM WORKING TOGETHER TO MAKE US FEEL BETTER AND GET US ON THE ROAD TO GOOD HEALTH. All of you asked me to COME back if I started to get worse and Doctor Antill told me if I cant get a hold of my doctor for a follow up to make sure I go back to him...Wow BEST HEALTH CARE ADVOCATES! I did recommend you guys to my daughter in law for my grandkids! I want my family to be treated the way I was treated when they fall ill!!
.
Karen Hays
We had never been to an ER like this. Teri helped us understand the differences between urgent care and emergency care, as well as our financial responsibilities. Nurse Ryan had an excellent bedside manor. Dr. Heiberger did a great job explaining the medical condition in terms that were easily understandable.
Rockingdiamonds Moore
On 2/26/2020 I came into 24 Hour Elite to be seen for possible DVT and a pulmonary embolism!! Later found out that my EXG was reading something funky ( best way to describe it). The Dr's and Nurses were simply amazing... They had a few test to run to rule out anything pertaining to cardiac issues.... I was place in a more comfortable room which is considered the observation room.. I was also brought a beautiful welcome bag that was absolutely gorgeous!! I'm in a nice comfy bed, big screen tv, and my own mini fridge stacked up!!! Considering I have to stay a night here I dont mind NOT ONLY DO I HAVE A LUXURY SUITE,I'M BEING TREATED WITH DIGNITY, RESPECT, C ARE AN LOTS OF LOVE!!! IF YOU HAVE INSURANCE AND NEED TO BE AREN, TAKING SERIOUSLY, AND TREATED WITH UPMOST LEVEL OF INTEGRITY!!! THIS IS THE PLACE TO BE
Jeremy Gulley
Thanks to the friendly staff Candice, Toyna, Adam and Dr. Fisher. I was in and out pretty quick. Always greeted with smiles as soon as you walk through the door. Very clean facility. Highly recommend Elite Care!
Holly Griffin
I have been to Elite Care several times over the years and I have never had one bad experience. The staff, nurses and doctors are all incredible, understanding, caring and helpful. Whether it be a minor or major emergency, they are on point with time, efficency, professionalism and true sympathy with whatever you may be dealing with. I highly recommend going here versus a hospital ER. They are amazing!
Proscan LLC
Absolutely the best care received EVER! Very pleased would recommend this facility to Anyone needing emergency care ⭐️❤️⭐️❤️⭐️❤️⭐️❤️⭐️❤️⭐️
I can’t say enough about their exceptional staff.
Special thanks to : Teri, Tara, Ryan, Cathy, Luis, Reagan, Leticia, Dr.’s Jhingree, Fisher, & Koussayer. This group is truly ELITE! Their name truly matches the care they provide!!!!
Leo Langston
After clearing up an issue with the initial check in procedure, I received excellent and quick care from the staff. I was diagnosed and treated and released in about 2 hours. The staff was very considerate and friendly during my treatment. "
John Tran
I went in tonite to have my leg stitched up.
Fell off the jetty rock trying to catch a fish . First time going here .
Everyone was professional . I didn’t have to wait long . The doctor stitched me up and the nurse was also great in making feel comfortable there . Thank you !
Beatriz Frias
Staff was very welcoming and friendly. Very thorough and explained everything that was being done. Visiting from out of town, the receptionist made sure we knew where the closest 24hr pharmacies were in the area which was greatly appreciated.
Wes Coleman
This place was terrific. I found my first choice closed so went here. I was taken care of quickly. The doctor was very good with lots of ideas on OTC aides to supplement the prescriptions he provided. They take all sorts of insurance so that worked out nice for me as well! I would highly recommend this place to anyone.
Toni Black
This is the best ER/Urgent care I have been to. I have been twice an every time they are amazing. From registration with Desiree the tech Tara the nurse Roneshia and Dr Fisher! They are very quick and excellent care. And so helpful
Tanya Jensen
Amazing! Dr. Fisher was able to stitch up a laceration on my 7 year olds scalp with almost no tears! He took his time to make it the best experience possible!
However, I was told at check in that my visit would only be my ER copay and now I'm being told out of network and I'm going to get a bill.
Diane Dart
This was my first visit to this business. I was turned away from another establishment. Not only did they see me but, they gave me a choice on how wanted to be treated. Clean , efficient, professional, and friendly. We now have a new urgent care for my family. Thank you for helping me today.
.
Trestan Gaines
Okay so, I’m terrified of needles & every time a doctor says that they have to draw blood I get ready to leave but my nurses Ms. Lashonda & Ms. Tonya made me feel so comfortable & made me laugh so much I just laughed through the pain & cried a little lol but they made my visit soooo much better & easier. They were amazing. & I felt soooo much better when I left. I will be back if I get sick again & I will be asking for them & only them ❤️❤️
Lauren Harmon
Everyone was so helpful to 2 stressed and worried first time parents and our baby girl. It ended up being a false alarm but we were put at ease by the team working tonight. Thank you, Linda at the front desk, Lashonda the nurse, Rosalind in radiology and Dr. Antill.
Travis McKeand
Best experience I have had dealing with hospitals.
I was pulled straight to the back. I received immediate attention and then was on my way. I loved the respect and hospitality I received from them and would highly recommend this establishment to any one seeking good and immediate attention.
Thank you Dr. Vincent, Ruby, Tonya, Tina and Alesia
Larry Miller
The staff, the Doctor and Nursing staff were exceptional. They treated me with respect and lot's of TLC. I would highly recommend this place to everyone. I am a real patient not a robot. I couldn't have gone to a better place. Many thanks.
Lisa
I brought my 15 year old son to the ER last night after he fell hard on his left hand. He had a broken thumb. Jamie, Lashonda, Alesia, Brad and Dr. Fisher were the team that cared for him. He was given excellent care. You give the best Emergency Room care that there is around. We love Elitecare!
Robert Galusha
I was in Houston recently visiting family when I unfortunately was cut on my foot. They took me in quickly and stitched me up. The nurse Danyka and Doctor Fisher were outstanding! I wish this place was located close to where I live.
Teri Sumney
Thank you to all the wonderful staff for quickly caring for both my kids this week.
Special thanks to Desiree, Jamie, Teri, Ragan, Lindsay,Craig, Megan, Maria,Tara,Luis,Lydell and Dr. Fisher. Grateful to have caring staff!
KP
Super fast service with super clean facilities. I had a great experience starting with Jamie, onto Dr.Vincent, Ragan, and Maria. All very friendly and fun staff. I will be back when required. Thanks y’all!
Dan Schepmann
Easy access. Quick results. Great process. Special thanks to Felicia, Kisha, and Christiana. They made the entire process easy and were a joy to be around.I send all my staff and friends to here for quick testing and results!
cyndie herrera
Thank you so much for taking good care of me!!! My team includes: Gracie front desk, Adam my day nurse I love you so much!! Maria my X ray lady you are awesome! Dr. Koussayer for taking good care of me!! You are so AWESOME!!! Lashonda my night nurse You are the best! And Jaime my night desk clerk you rock!! I was taking in right away and cared for like I was family. I will never go anywhere else but to Elitecare 24 hr Emergency. Thank you so much
Robin Fisher
I can not say enough good things about this place I went in and did not know if they could help me. They saw me and treated me and I left feeling so much better. Amazing staff!!!! Very appreciative for these folks 🥰 …
Rosa Perkins
This was my first time visiting this facility, very impressed, I felt like I was checking into a hotel. The staff was great ...Jamie -Front desk, Lashinda-nurse, Luis-Radiology and Dr. Gukhool,
I did not have to wait long, they took me right away
I would definitely use this facility again, and would highly recommend people to go here.
Greatly appreciated
Thank you ,
Rosa Perkins
Kathy Taylor
Excellent care and service. Easy to get in and out. Very courteous and pleasant. I would highly recommend if you need a COVID test or urgent care. Kisha is a doll!
Trinity Russo
My friend popped her knee out of place, they didn't take too long and everyone was very friendly. Jamie was great too! She was super kind and funny. Will be coming back-hopefully not too soon! Lol
Levi Vu
Went in with my mother who had a fainting episode due to current events. The process getting in was quick and easy. The staff were great and the nieces and nephew loved the snacks/waiting room.
Amanda Barrett
Definitely recommend going to Elite! The entire staff is always so friendly and helpful. Dr. Gukhool is excellent as well. He is so patient in listening to your concerns and questions, and spends so much time giving you the best care and options possible!
Michael Day
I was welcomed by Candice gulley she was amazing and very helpful, nurse Adam was great informed me very well and kept me calm throughout my situation and the tech tonya and Maria did a amazing job talking to me making me feel real comfortable
Tom Buch
From the moment i walked in, I felt the healing process begin. The Receptionist was was very understanding, the staff was helpful and knowledgeable about the equipment and pocedures used . The doctor was vey empethic while being adament about do's and don't.
Not to mention i was getting a prescription 1hr after i walked in. This included wait for xrays to be read.
Despite how bad i felt when i walked in, it was a great experience, started feeling better when i walked out.
Lee Anne Arnold
I went to Elitecare for rib pain. We were greeted as we came through the door by Teri who was cheerful and on the ball. I registered and was called back and shown to a room by Lis (also cheerful) in less than 10 minutes. Dr. Koza came in as vitals/history were being taken. He listened to my complaints, examined me, and told me the radiologist (Maria) would be by to get me shortly. Xrays were taken and as I returned to the room Lis came in with pain medication while we waited on the film to be checked (much needed after posing for xrays). Dr Kosa gave results and explained them thoroughly, not at all in a rush. I was given time to ask questions and have them answered. Overall, they are friendly, caring and efficient. I highly recommend Elitecare over an emergency room attached to a hospital. Faster More courteous and less expensive!
Mike Fisher
Very quick to be seen and entire staff was friendly and compassionate. It’s my 2nd time there in 7 years and several other friends I know have been there and had the same positive experience. They’ve followed up with me as well to make sure all is ok. A+
Courtney Wright
This was the best healthcare experience I have ever experienced in my life. My son got his pinky slammed in a bathroom stall door. Although from Pearland, we were in the League City area and immediately brought him to Elite Care 24, which was less than 2 miles from where we were. Everyone from the from the intake receptionist, the nurses, and a big shout out to the doctor made myself and my son very comfortable. While waiting for the X-rays, there were books and toys to keep my son occupied. Luckily the X-Rays came back with no broken bones and we were on our way. The words that I just typed really do not do any justice about how amazing the staff and how amazing Elite Care 24 is, in general. If ever needing emergency care in the League City area, you will be 100% taken care of here. From my son and myself, THANK YOU Elite Care 24!!!!!!!!!
Austin Wilson
Felicia and Cristiana were the best!! Just came in for my first COVID test for work, didn’t hurt at all. Friendly and helpful staff.
Keith Scott
Had to get a COVID PCR test for an upcoming business trip to China. Register online, I got my response within 25 minutes. Went to the facility and was in and out in 15 minutes. Very friendly staff!
Todd Williams
On Memorial Day I had to make a visit early in the morning. Teri, in registration, had paperwork completed in no time and then introduced me to Adam, one of the nurses at the facility. Dr. Heiberger saw me within fifteen minutes. Within an hour I had a diagnosis, prescription order in hand, and a plan of care outlined for the next few days.
While you can never really plan for an emergency, I am grateful for the team that saw me today.
Corey Starett
Hospitality was amazing. Everyone there was helpful and informative with everything and anything I needed. Shout out to Craig & Megan for keeping me calm when I needed to be and constantly checking on me they are very good at there jobs and really great people.
SFDougM
Top notch place for emergency care. Quick check in and beyond excellent care throughout. Follow up at checkout is better than anywhere I’ve been. It’s like they don’t want you to leave unless you are comfortable with everything including documents and follow up. You cannot go wrong if you unfortunate enough to need ER.
Jake
Super fast, clean place, wasn’t busy at noon on a weekday. Got my COVID test with the help of Felicia, Taylor and Christiana. I was nervous but the experience was exactly what I was hoping
William Peterson
Jamie at registration, and Ragan was my nurse, also Luis was radiology. Dr Luu. All staff was amazing in helping me with all and any of my needs. Will definitely be going back to them
Joseph Fowler
this place is very welcoming and comfortable their lobby is very nice and we got snacks they had two christmas trees in their lobby and the testing was a very nice experience. i will recommend this fine hospital to many friends. 5 stars