Reviews of New England Baptist Hospital. (Hospital) in Boston (Massachusetts).

New England Baptist Hospital

104 Reviews

63 Comments

Hospital

125 Parker Hill Ave, Boston, MA 02120, United States

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Description

Information of New England Baptist Hospital, Hospital in Boston (Massachusetts)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of New England Baptist Hospital

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Reviews of New England Baptist Hospital

Christine Chupka

Two total knee replacements done by Dr. VanFlandren and his team. The hospital provided the best care. I have my life back again. Incredible compassionate and knowledgeable staff. I would not recommend anyone else. I'm so happy and appreciative of the care from all staff.

Diane Curran

I recently had my left shoulder replaced at The Baptist, and I had the best Nurses ever! I was unable to be discharged because of my pain not under control. My nurse Stacey was jumping thru hoops trying to minimize the pain I was experiencing. I cannot thank her enough for spending so much time trying to make me more comfortable with so much pain. My other RN's like Erika, Allie and Tara were so kind and respectful and super helpful in my stay. My PCA's Hanley and Natasha were so nice and professional in everything they did. PT's Corinne and Amanda were so helpful with information I needed to go home. I learned a few tips from PT that made being home so much easier. I would also like to mention Dr. Ross, and his kindness and explanation of the surgery to be so informative when he showed me how he was to replace my joint. He visited me twice in my two night stay. So nice to have had my Doctor check on me a second time when he found I was spending another night. I cannot thank everyone enough who had a part in my recent experience. This was my 7th procedure thru the Baptist and I would recommend everyone to check you out. Diane Curran Wakefield, MA

Bob Hannum

Overnight at NEBH for a total hip replacement, my other hip after the first was successfully replaced 3 months ago. Both surgeries by Dr. Talmo were completely successful, no, that’s not doing them justice! I have a life back! Pain in both legs prevented me from exercising and work which I love. Now I can resume both without restriction in just a matter of weeks! But I also have eternal thanks to the support staff from Dr. Talmo’s office (Tara) to all the hospital nurses - kind, expert, and excellent customer care. Even Loraine from room service was my personal cheer leader, encouraging me with her positivity and care and such warmth! I’ve been dealing with this problem with many doctors over many years and finally NEBH took care if it, exceeding all expectations.

Paulette Fullerton

Approximately four years ago I had a total right knee replacement done by Dr. Nairus. Prior to the surgery my knee was turned inside due to the lack of cartilage and whatever else was going on. After the surgery and therapy, in three weeks I felt extremely well, in six weeks, the therapist told me that there was nothing else they could do for me! I was doing exceptionally well. Praise God I am a new woman with a new knee. Thank you Dr. Nairus. Unfortunately, I am diagnosed with RA. Two years ago I had to have a reverse shoulder replacement done by Dr. Jawa. Thank you Dr. Jawa I am no longer in agony my shoulder looks normal and again I am a new woman.

Maribeth Gray

Hi I was just a patient. I have been going to the Baptist for several years. This last time I could not believe how dirty the rooms are the bathroom I almost didn’t want to use the restroom the toilet was dirty the sink. Awful. The floors in and out of the bathroom and in my room were dirty. I know you all got bought out I don’t know if that is why the change it used to be very clean.

Karyn Philibotte

Feb 2 2022 was our second experience at New England Baptist Hospital. I’m an Rn in western MA and my husband has multiple issues with his joints and muscles due to a birth injury. This hospital gives impeccable care and safety to each patient. I don’t like the drive to Boston but they are so on top of everything it is the only place to go. My son had open heart surgery in Springfield and I could not convince him to go to Boston. He had terrible nursing care; ICU nurses with 4 fresh open heart patients. He literally almost stroked there when he was given too much epi and his BP was 280 over 210. At Baptist they keep their nurse patient ratios safe and DO NOT deviate from their standards. Kudos to NEBH and Dr James Narius. A heartfelt thank you to you all, Dale & Karyn Philibotte

Norman Wilson

hi barb wilson here. my tkr was august 19, 2022. i had an extraordinary doctor and the care given was exemplary.

Donna Gregorio

I want to thank the whole staff on the fifth floor spine area for your great help in taking care of me!!! I just love everyone of you especially MARISA ! I couldn’t have made it without you . Dr. Parazin has great professionals taking care of his patients! Donna

Richard Giglio

Just had meniscus surgery. Cannot rave enough about how I was treated at the Baptist. Extremely happy with my surgeon, Anthony Schena, who did a fantastic job of fixing my knee and taking away that horrible pain! Even more important the staff. Starting from the friendly, efficient people in the reception area who greeted me at 5:45 in the morning. The nurses who prepped me and who cared for me before and after the surgery. The anesthesia team. Everyone was excellent. As if this first rate care were not enough, they handed me a long stem red rose as I left.

Patricia Coker

Hi, I was scheduled for knee replacement surgery on 28th February 2020. I went to NEBH for my prescreening on 19th February, expecting an exam, and maybe a couple of blood tests. I was a new patient, In fact I didnt even know this hospital existed until I met my surgeon. As I arrived at NEBH, I did expect two to five hours there, because it was clearly explained to me. That my prescreening would be at Least two hours. So on 19th February I had a thorough medical history going over, and I had some tests, they did an EKG, and some blood work. They did xrays of my knees, they saw that my results Needed some extra visits with a NP. Who spent two hours with me , i saw another orthopedic/spine doctor, and they had me see one of their cardiologists, because my cardiologist wasnt available at that time. I was treated like royalty , and was very impressed with my prescreening . It was a long day, but the staff went over my full medical history and did an awesome job of making me feel welcome. On the 28th of February , my original surgery date, I had to be at the hospital for 10.00am. So we arrived around eight thirty. I registered, and because we were told my surgery would be at 1.00pm, I expected to go down to the prep area at that time. I was called in earlier and got to be well cared for during my prep time. I'd mentioned on the day of my prescreening, that I had a urine infection.i'd been on antibiotics though. They explained that I'd be on IV antibiotics, because that was a normal part of the surgery. All patients were given IV antibiotics. So I went through the prep time, and had gotten all my preperation done. My IV was placed, I met my doctor, and was really impressed, that he was on time. He arrived at twenty minutes to one. Unfortunately at the very last minute my surgery was cancelled. But it was for a really good reason. I still had the urine infection . At the time we had also heard that covid 19 was in the USA, but as yet it hadn't started spreading. Or wasn't a threat. So I go home, and my surgery is cancelled three more times because of covid 19 starting to spread. I shared my story because my experience with the medical staff was awesome. They took great care of me, even though my surgery got cancelled. I'm supposed to be rescheduled for 24th June 2020 now, but I'm not sure if it is going to happen, because of the restrictions with covid 19. I wanted everyone who reads this though , to know, that everyone was very professional and treated me so wonderfully, yes I was disappointed that I could have already been recovered from My surgery by now. But I am also glad that I experienced such awesome care. Thankyou Dr Pugliano and your team for showing me how special I was, on both days. You will all be well cared for at NEBH. I wish you all, who read this A very speedy recovery,and all the best with your surgery. This hospital is wonderful.

Gatescaper

At first glance I thought it was an older building. Then I walked in and was amazed at how nice it was. I've been going there for my back since 2013 and I'll never go anywhere else. The staff are wonderful and we'll trained on all the new procedures in orthopedics. It's policy is a hands on approach versus letting automated systems replace people. I would strongly recommend this place to anyone in search of back surgery or any other type of orthopedic surgery. I've had other surgeries in the past but they pale in comparison to this place! Do your own research, but this place far exceeded my expectations!

autumnman4980

New England Baptist Hospital has a wonderful reputation for Replacement Surgeries, and now I know why. When I realized I needed a hip replacement, I began researching and NEBH’s name kept coming up. Not only from ads and the internet, but from the mouths of people I knew and people in the street. I wanted the best, and I got it at New England Baptist. Everyone was professional and willing to do whatever needed to be done to make you feel comfortable. I felt very informed in the Pre-Op meeting. Luckily, no Covid, so I could proceed. My surgery was Aug. 14th. This is August 20th, and I will be taking a little walk down my street today for the first time. My recovery is still painful, but not from the surgery, it is getting those muscles to move again. During my stay at NEBH, I was treated very kindly by all of the staff, and in those times when my pain would soar (mainly because I overdid) they were their with their expertise to help me get through. Their jobs aren’t easy especially during Covid, but they were the real thing. You can always tell when you are asking employees how many years have they worked there, and the answers of 15, 19, 29, 24, and 30 years comes back to you, that there is a strong connection and dedication. AND THE FOOD was EXCELLENT! I know not everyone’s recovery will be like mine, but now that I have the time, I would like to personally thank my surgeon, Dr. Sambaziotis, all of the prep nurses, all of the recovery staff ( especially Kelly who pulled me through one of my bouts and Katie with such professionalism), and all of the others assistants, interns, associates, and therapists too numerous to name. They keep NEBH humming. (Literally, many of them hum) To the Best! Thank you from the bottom of my heart!

mary ann brassard

I just had a MRI on Friday. I have to commend the hospital on the wonderful people I encountered. From my sign in to registration to the register at ion at the MRI department. Every last person was extremely helpful and caring. Thanks for your choice of employees!

Peter Ottowitz

The doctors and staff are absolutely fantastic. The one disappointment and mystery was why the case worker sent my wife to Aberjona Rehabilitation and Nursing Center in Winchester. Not only 1 hour drive from where we live, but the place is basically a nursing center trying to make some income on rehab. Several staff were fantastic but the overall place is depressing and many of the daily nursing and care staff appear to be underpaid and lack any empathy. My suggestion is to retrain the case worker. Why the N E Baptist recommends Aberjona is a mystery - unless the decision is money/profit driven

Thomas Consoli

Best hospital EVER!!!!!! From valet to the head Doctors I can honestly say I've dealt with all of them hundreds of times the past 2 years I've been seeking medical care there. Always polite, professional, caring and with an awesome bedside manor. I felt like I was home being taken care of by family. It got to the point I had staff members remember my name and come by just to visit me and make sure I was doing well. Superb hospital. They saved me from a very horrific situation and every time I go there I get better and better. I don't like to name drop so I just want to say that from the multiple doctors and nurses I've had over the past two years not a single one had ever made me feel anything other than welcomed, cared for, loved as a person and always treated like a special VIP at every visit. Thank NEBH. YOU ROCK!!!!!!!!!!!!!!!!!!!

Stephanie Thomas

Dr. Anthony Schena is a fantastic surgeon! Nancy M. - 2 thumbs up. Entire staff was/is amazing. Very pleasant and helpful. Had no issues throughout the process from check-in to checkout. 4 stars because food and drink are allowed in waiting area that includes surgical patients that are/have been fasting....

David Costa

I went to NEBH for re do on a total knee that was botched by another Dr at another Hospital. This hospital is awesome and i would recommend it to anyone. They were very attentive during my 2 day recovery and i could not have asked for much better care. I did not have one bad experience with a nurse or Dr. during my stay and felt very comfortable with there knowledge and experience. From all the caregivers in the operating room as well as on the recovery units and on the floor they were professional courteous and kind. Dr Sambaziotis the surgeon who re did my total knee was outstanding. I am now about 7 months post op and i feel like a new man. I was amazed at the difference in results compared to my experience the first time around. I was walking without a cane in less than 5 weeks. I was on crutches for 2 months the first time and never felt half as good as i feel now after 7 months. I would like to tjhank everyone at NEBH for a job very well done.

Patricia Valentine

My husband had a complete knee replacement at NEBH recently and I have to say how friendly the staff was. Every staff member we came in contact with was so caring and nice. I would like to mention J Kerr in pre-op, and also Darlene and Daniella on the floor. Keep up the GREAT work!

Suzanne C

I had a lower back spine surgery here (L3,L4,L5) in July 2018. Dr. Nicolas Marcotte performed my surgery. He was so nice! He fully explained everything he was going to do and made sure I understood everything. A lot of doctors just treat you like a number and another paycheck....Dr. Marcotte doesn't do that, he treats you like a person and understands that you are in excruciating pain. Everyone in his office is extremely nice and helpful. They always answer the phone and if for some reason they don't, they call you right back. I had to stay overnight, all the nurses that took care of me went above and beyond to make sure that I was ok and as comfortable as possible. I highly recommend this hospital and Dr. Marcotte and his team. When I need another back surgery I will be going back to him.

Robert Alger

My overall experience with New England Baptist I would rate them a 9 out 10. Very professional. I chose Dr. Eric Woodard for my neck surgery. And as painstakingly things were we all worked together. I've been in and out of hospitals since youth in a few other states as well as others here in New England. Let's face it no one, as a patient, wants to go to any hospital and they're all going to be a pain in the ***! End result I highly recommend them to anybody. Robert Alger

Carylyn Mcentee

The staff, the care from pre admission to discharge were fantastic. Jenks 4 and 5 nurses and staff are thoughtful, caring , skilled clinicians. Thank you for making the entire experience positive!

Carissa Tavares de Almeida

2 total knee replacements done 9 weeks apart, just about 6 1/2 years ago & still going strong! Dr. Murphy & all staff were great. ♥ Recommend the Baptist every chance I can! Thank you. ★★★★★

Robin MacBride

I was a patient at NE Baptist Hospital in February of 2021 and cannot say enough of what a superb place this is in which to have an operation. The staff is absolutely top notch !!!! (I had my hip replaced there.)

Mary Hutchinson

I had a knee replacement in July of 2016. I was so happy, from start to finish with my experience. Everyone was so professional, caring and attentive from the registration people, educational training people, dr Talmo and his staff, hospital nurses on the unit, and PT people. Would highly recommend this facility!!!!

Maggi Berwind-Dart

My husband had back surgery here and the post-op nurses were amazing, so kind and helpful. We were really impressed with the level of care, compassion, and service we received. Thank you!

Bob Sostilio

My wife had a total knee replacement at this hospital back in 2011. All I can say about this hospital is they're number 1 in our books. Caring staff throughout the entire hospital. You can't ask for better care.

Andrea Tracey

Told next day up walking. No. 4 days can't move leg off bed. 3 days food plan awesome. Finally,mostly rx got leg down. Do stairs, on crutches, up & down...go home. Really? Parking ridiculous.

rita ledonne

THR 8 months ago. Dr. Murphy is THE BEST. Top notch, professional, friendly office staff too. New England Baptist is a wonderful hospital. Caring, professional well organized adm/nursing staff. Top notch surgeon in a top notch hospital. Outstanding.

Carol Cole

You usually don't think of radiologists as engaged and relational. My experience with Dr. Madoff yesterday changed my opinion. He was caring, engaged, respectful and delightful. In addition to his very human qualities, he performed an almost painless procedure. His clinical competence was a pleasant bonus. Kudos to NEBH for having him onboard.

Valery Rogers-White

I had knee replacement surgery on July 19, 2016. Dr. Nairus was my physician and he is awesome. The hospital staff was excellent and I would highly recommend the facility and Dr. Nairus. I know where to go if I need this surgery again.

Wayne Studley

This is my third time , two knees and one hip , I can’t express how wonderful and professional all the staff is there , I would’ nt go anywhere else , I trust them completely , especially Dr. Talmo, spot on !

tony parrelli

I had both a knee replaced and ankle replacement at New England Baptist and couldn't be happier. Based on my experience I would highly recommend. I traveled a fair distance so I could use the services I could use New England Baptist

Maggie Breault

I had back surgery in march 2015 the staff was great I needed anything they were there I didn't wait long if I had surgery again I do here again, Dr.David Kim did my surgery he was great and made me feel comfortable when I came in to see him from the first time and still on my follow up

Gail M. Alario

Had knee replacement surgery and every single person involved with my stay gave me excellent care. I would highly recommend this hospital for knee replacement surgery!

Bob Landry

I recently had a full knee replacement at NEBH with Dr. Stephen Murphy. Dr. Murphy and the staff at NEBH are tops. Special thanks to Lisa, Dr. Murphy's Admin Assistant.

Jeffrey Guy Duclos

Great Surgeons, Great intake workup units that make getting ready for surgery very very easy. Great after surgery care and caring followups. Thank You NEBH

Barbara Winters

The Nurses and staff are truly amazing and fantastic they truly care for there patients I'm so happy that my orthopedic surgeon chose this hospital thank you all from bottom of my heart

Bradley Kiser

Called trying to locate a patient and the woman on the phone was more than helpful. She helped me find all the potential hospitals that they could be at. Above and beyond, thank you.