Reviews of Biltmore Dental Group. (Dentist) in Asheville (North Carolina).
Biltmore Dental Group
600 Alliance Ct STE A2, Asheville, NC 28806, United States
Description
Information of Biltmore Dental Group, Dentist in Asheville (North Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Biltmore Dental Group
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–1 pm
Saturday
Closed
Popular times
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Reviews of Biltmore Dental Group
Dayle Keener
Everyone in this dental group is fabulous, from the front desk the dentists. They are all caring and friendly.
Tracy, my hygienist, is thorough, knowledgeable, and compassionate. She is ever alert to my needs and gives sound advice.
Dr. Duncan is one of the most knowledgeable and skilled dentists I know. I trust him completely to take care of my dental needs.
There is NO ‘assembly line’ feeling here. Instead, it feels like home!
Nick Fowler
Every time I visit Biltmore Dental, I am greeted with friendly people and staff. All the staff are professional, polite, and genuinely care about the patients and their oral health. Biltmore Dental takes great care and pride in there work while also giving the patient a feeling of ease and comfort when at the office or undergoing procedures. Highly recommend this great dental office! I will be staying here as a patient for a long time to come!
Rise Silver
So thankful for Dr. Pence and the entire team at Biltmore Dental.
After a lifetime of “little to no” problems with my teeth, this past year had me facing a few. A couple of things seemed to be just straight forward/routine “fixes” yet turned out to be more involved than we expected.
However as always, I experienced nothing less than patience’s, kindness and professionalism from all…and left feeling satisfied and confident that the issue had been remedied.
R. Silver ~
Richard Lestage
My wife and I are now patients of Dr. Barry Duncan. We are extremely impressed with him, Dr. Pence, and their whole staff. Everyone is very pleasant and supportive. Dr. Duncan is extremely qualified, very considerate, and has a great chairside manner. Their office is also very beautiful and comforting. We want to highly recommend the Biltmore Dental Group, and we want to thank them very much for their fine service and compassion.
cindy norse
I just visited this office, and I was very impressed. They are the nicest people to see. I had been sick and had to cancel a few times, they were so understanding. Which I was so appreciative of. Dr Pence and all his staff very nice and professional. I would highly recommend
Crystal Beasley
My husband and I had a great experience at this dental office. No complaints at all! We had the most thorough cleaning we have ever had. All staff was very friendly and welcoming. We would highly recommend this practice to anyone.
Olivia Brock
In the past, I have not had the best relationship with dentists but Biltmore Dental Group turned that around for me. My dental assistant, I believe her name is Julia, and Dr. Pence are amazing. They are kind and make me feel at ease and not judged. All of the staff are amazing, it is honestly like a family in there. Cannot recommend this dental office enough, best one around!
Michele Martin
I have been a patient at Biltmore Dental Group for many years. My recent teeth cleaning with new hygienist, Anna, was a great experience. She is gentle, communicated well, and has an engaging personality. I hope she is my hygienist for many years to come. Additionally, the dentists, Pence and Duncan, are great as well.
Stefanie Miles
The front staff is always friendly and very knowledgeable. Anna was my hygienist, she was great to talk to, and made me feel at ease. I have a couple of sensitive places but she was careful and talked me through everything she did. 💯 …
Dan Grunau
I went to Biltmore Dental Group after a bad experience with another well known practice in town - that I felt was only interested in how they could make money. BDG was a breath of fresh air. They are patient centered, kind and put my concerns and needs ahead of any type of agenda. I'm excited I found a place I'm comfortable at.
Patty Nicholas-Boyte
I have been seeing dentists with Biltmore Dental Group for many years. They have always taken good care of me and my teeth. This most recent visit, they were able to work me in due to a cancellation, and worked with me to get my insurance straight. Thank you for all you do.
Carol Jordan
Not a long wait to be seen. I like my new hygienist. She was very thorough and we got along well. I have been a patient of this practice for many years & am very happy with my care.
Leigh Anne Sullivan
Wonderful dental group! If you’re looking for a dental practice in the area, consider Biltmore Dental Group Asheville, NC. The staff help to make your dental experience the best it can be… considering you’re at the Dentist. Drs. Pence and Duncan are so knowledgeable and approachable! I’m a firm believer that overall wellness begins in your mouth! So, call today to make an appointment and allow them to help you “get and keep your mouth healthy!”
Leigh S., RN
Asheville, NC
Tweed Johnny
This dentist office is 2nd to none! Very caring & heart felt staff, dentist. Not to mention state of the art equipment with a staff to use its full potential. I would highly recommend this dentist office to anyone..Johnny
Patricia Kirby
Best Dental Group in Asheville and I’ve lived here 68 years. Tracey is a phenomenal hygienist - thorough, efficient, and friendly!
Barbara Hensley
Literally, I haven't been to a dentist in years. It wasn't until I broke a front tooth recently that I was forced to reach out and find a dentist due to the embarrassment. Thank the Good Lord above I was directed to Biltmore Dental Group. These people are the kindest, most down to Earth medical professionals I have ever met..Ever!! I was treated with the upmost respect and human kindness. Believe me, I was worried about the office visit because of my teeth being in such poor shape. I am so happy to have a plan to recover my smile. God bless Dr. Pence and his precious dental hygienist. They are wonderful! Each and every person at this Dental Group care. Try them. You will never regret your decision. I promise!
Margot and Mark Loy
I was very pleased to find Biltmore Dental Group. I was just randomly going down the list of in-network dentists that accepted my insurance and was very frustrated because I could not get an appointment after calling about 15 offices. Then I called Biltmore and was able to get an appointment next day since it was considered an emergency. The staff were pleasant and professional and Dr. Duncan did a great job restoring my front tooth. And all of this was fully covered by my insurance with no out of pocket costs to me. I already have my next appointment and will be making an appointment for my wife today. Even though their office is an hour drive from my home in Burnsville it is well worth the trip for the quality service they provide.
Donna Gwaltney
I have always gone to this group of dentist and won't go anywhere else so nice and professional love Dr. Pence
Elaine Lacy
The best dental technician I have had! Teeth cleaned fast and well! Anna!
Eric Sifford
Excellent visit for a cleaning. Anna who is new was very good. She could be an engraver, precise and strong! This was the first visit when I never felt a stab below the gum line. 5-stars
Coree
Super knowledgeable staff, very kind as well. Super glad I ended up at this office. Definitely one of the best dentists experiences Ive had.
Terry Peek
Been going here for years. Changed job and have new insurance and unsure if they were in network. Diligent enough to track that information down for me. Always taking the extra step. They care about their patients
Liz Childs
Dr Duncan was very friendly and actually listened to what the patient needed. Based on that he was then able to set up a plan that worked both teeth wise and $ wise he was awesome
Kerry McFarlane
Excellent service with very sweet employees. I am 69 years old and never been to a dentist that is this great.
Barbara Lewis
I liked Cindy better and the new hygienist made several negative comments about her. She did an ok job but seemed to rush through the process.
Mary Sedgwick
The staff are always friendly and helpful. Great place. Tracie and Dr Pence are awesome!
Michele Taussig
My dental hygienist was very good, very thorough. She spent a good amount of time beforehand studying my X-rays and new patient paperwork. I feel that she took great care in the cleaning. I met the dentist briefly and he was very professional and welcoming.
Lisa Walkingstick
Excellent staff. They were 100% gentle couldn't ask for a better dentist.
Edward Kane
While on vacation from Chicago to explore Asheville, I needed to address a dental issue that arose on the first day after arriving here. I was fortunate to have found this practice. Arrangements were made to see me as soon as possible and I was very, very pleased with their care. My issue was resolved quickly and with a friendly and professional attitude. If I lived in Asheville, I would choose them as my full time dentist.
Kristina Macaulay
Dr. Pence did a fantastic job repairing my bonding and I couldn’t be happier with the care I received. Bonding is an art and I was truly impressed with his attention to detail and teeth sculpting skills. Dr. Pence has wonderful bedside manner and I was so comfortable for my procedure. I am much happier with my smile now. The office staff was amazing and everyone was so kind and caring. I highly recommend this dentist office!
Kathleen S
The entire staff are very friendly and professional. I’m a nervous patient and Dr Pence and the staff went above and beyond to make me feel comfortable and relaxed. They also are helping me reach out to specialty dentist to work on my special needs son. Love this dental office.
Paula Jones
I went on Tuesday at to get my teeth cleaned. I didn't know that he my dental hygienist retired. So I have a new one and she is awesome. She took her time asked me me several times if I was okay. She did a great job. Very pleased with her.😊 …
Cayla Y
The staff is amazing. Dr. Pence and Dr. Duncan are incredible!!!
Brookelyn Banks
I always receive amazing service from Dr. Pence and his team/ staff.
Melissa Angel
This group is amazing! It is such a positive environment and the staff is very friendly. It feels like I am going to catch up with friends when I go in every 6 months for a cleaning. Their dental services are excellent!
Andy Newberry
Great experience. Everyone at Biltmore Dental is great. Thank you so much
Julija i Petar Kacarski
So thankful for Dr.Duncan, definitely he is the best doctor ever....
Cathy Alley
I can’t say enough positive things about Biltmore Dental, everyone is kind and professional! I absolutely love my hygienist Tracie Frady, she does a wonderful job cleaning your teeth while making you relax!
Janet Pence
My first visit to this office and I left very happy. The front desk girls were friendly and helpful. The hygienist was professional and did an excellent job. I would recommend this office to anyone without hesitation.
denise whiteside
Dr. Pence and his staff are excellent! They are very friendly (which goes a LONG way with me), knowledgeable and worked with my insurance to get the services I need covered. I honestly can't recommend them enough! The absolute BEST dental group I've ever used.❤️👏🏼👏🏼👏🏼 …
yevgeniy svirhun
Always have a great, smooth experience here. The whole staff and the dentists are friendly, respectful, and caring. The office is run very smoothly and efficiently. Specifically, Dr. Duncan and his assistant Larysa work with me and are excellent. Also, Tracy is a great hygienist. My teeth are grateful for them :)
Sharolyn Curenton
I got my teeth cleaned. It was a good experience the staff are caring and takes pride in what they do. I have gone to Biltmore Dental group for years and never had a bad experence.
April Zilliox
I just had my first visit at Biltmore Dental. The staff was courteous, friendly, and professional. The office was clean and organized. My hygienist Tracy was so nice and she cleaned my teeth quickly methodically. I have definitely found my new dental home!
Janet Smolak
Tracie is wonderful! She’s professional quick and efficient! 5 stars!
J.T. Taylor
All of the staff members went out of their way to make sure I had a pleasant experience in such an unpleasant time. My dentist made me feel comfortable and related to me to get me through some painful moments. The on call doctor after hours was very responsive and walked me through all my questions. Very highly recommended.
Don Mosley
Great experience. Everyone was awesome from the receptionist that assisted me with my appointment and prescriptions to the wonderful nurse that was so good I thought she was the actual dentist, and the fabulous doctor that was superb and very experienced. This group of professionals may have saved my life as I had a broken tooth that was abscessed and Biltmore dental group got me in fast and handled my complex extraction with ease. Thanks again
Margaret Smith
Wonderful experience. The.staff and Dr. Duncan made me feel so special. Everyone was kind, positive,personal and caring. Wow what an experience. I went on my birthday and what an experience. I will never forget. Thanks to everyone.
Glenn Iannicelli
Excellent service. Took me in right away for urgent care. Dr. Pence and his assistant did a great job.
My denture was fitted nicely. I am now eating pretty close to normal. I am very satisfied to this point.
Mercedes Powell
Dr. Poulos and his assistant were great! He was patient in carefully explaining my proposed treatment plan and he has a sense of humor, which helped me relax! His assistant needs an award! Truly! She was so patient and understanding with helping me get through a full set of X Rays! I’m moving the family over to Biltmore Dental Group from my former dentist of 10+ years! I didn’t give 5 starts because the wait was a little long at 30 minutes. Other than that, I’d recommend them!
Frank Luther
Amazingly friendly, courtesy, and professional staff. Especially during such a difficult time socially!! Very clean rooms, lobby. Equipment all very well maintained and in good appearance. Up front honest speaking staff and Doctors. They work as an amazing team!!! From the dental assistant, billing, check in, hygienist, all are heard and appear comfortable giving input on care!!!! Excellent place!!!
Nancy Cogburn
I’ve been going to Dr Duncan for over twenty years and I have always been very happy with the care I receive there. Every single person is great! Tracy is my hygienist and she’s awesome! I love Biltmore Dental!
Kenneth Dobbins
Dr. Duncan and his staff were amazing. The experience was great. From the time you walk in you’re greeted with a smile, and the atmosphere was very relaxing and they went above all measures to ensure you’re happy before you leave!!
Mary Stark
I had an excellent visit at Biltmore Dental Group! After having root canal, they prepped my troublesome tooth for a porcelain crown. The colors they had in office were not a good match for my surrounding teeth. So they sent me on to the Dental Lab (Mountain Dental Lab) to have a custom color match for the crown. I went there today & it was a fantastic experience. The tech had a huge selection of “samples” & took tons of pics of my mouth in spectrum optimized light with natural light as well. They assured me that if it wasn’t correct, they would adjust. Going to the dentist is not anything one would normally relish, but I got my dental health back on track with Dr. Duncan @ Biltmore Dental Group. Highly recommend!! Mary Stark
Katerina Parchuk
Great staff that starts with the front desk. Angela, my dental hygienist, does a thorough and efficient cleaning every time while providing a personal touch. Dr. Pence and his assistant, Yuliya, are always very caring, patient, and make sure my concerns are addressed and taken care of. Have been going here for years and highly recommend!
Chad M
I had a couple of teeth that needed pulled and couldn’t get into my normal dentist so I gave them a call. It was an awesome experience! I got an appointment on Friday for that next Monday and Dr. Poulos and staff were amazing. It was fast, painless and they just knew exactly what to do. I’m definitely planning on staying with them.
Tressa Whitson
Was just there last week for a routine cleaning. Tracie is the bomb. She is very personable and loves to chat while working. I don't have issues with dentists, but if you do, she definitely will put you at ease. I highly recommend this group.
Francisco Matias
Very satisfied with the entire process, the prompt, professional service, and the friendliness of staff. Tracy, my hygienist, was terrific, as was Dr. Duncan who did the evaluation. I'm happy to have found a permanent home for my future dental care. Thanks, Frank Mathias
Stephanie Shelvik
I had to get some teeth pulled and besides the dentist fitting me in on the same day of the consultation, he was extremely professional. I let him know that I'm extremely anxious with dental work and he was super courteous with that. I've been to some dentists who try to make you take the most expensive route, but that wasn't the case here. He was honest with me about my options and I greatly appreciate that! Thank you!
Jonny B
I was having so much anxiety going to a dentist. Most offices I’ve been to in the last 5 years have tried to sell me unnecessary procedures. This office is everything I’ve missed in a dental office. Tracie is incredible, and has an amazing personality. The office staff is great and was very personable. They are honest and really care about their patients. I would recommend them to anyone! I’m very happy to find a permanent dentist!
Vickie Webb
Love everyone at Biltmore Dental Group.. they are awesome.. From the front desk Anna, to cleaning Tracy, to being checked with the Dentist Dr. Pence... give them a try if you need a Dentist office this would be the place for you. You will definitely go back for the next visit.
Lisa Orr
I have been going to this dental office for about 15 yrs. The appt I made last week, they got me in quickly. I was concerned about a tooth I thought had broke. Tracy was who helped me and was so kind and helpful. Great personality.
Dr. Stephen A. Snider
I had some tooth pain last week. The front desk person got me in the same day to see Dr. Poulos. I was quite satisfied with the way they were able to take care of my problem. I highly recommend them from dental care. All the people involved did a great job. Thank you!
mike miller
Drs Duncan and Pence are great, Duncan just saved a tooth we thought I might lose! His technicians are really good, staff friendly and efficient. Location is convenient and prices are very reasonable! I switched to Biltmore Dental because my previous dentist was becoming exorbitantly expensive. Highly recommend!
Ron Allen
Great dental office because of the helpful and friendly staff and especially my hygienist Anna and Dr Pence!!
Scott Gentry
I had a tooth surgically removed and although there is no way to have this done without pain TOTALLY I had as little pain as could be expected with this procedure and NO PAIN AT ALL within 24 hours after the procedure. Not to mention I was treated with upmost respect and kindness from all involved. Just as always at Biltmore Dental. The only reason they got five stars from me is because I didn't have the option to give more.
Sue Gibbs
Very pleased with my treatment. Have always been treated with great respect. Have been with Dr. Duncan since he started his practice 25 years ago. Tracie is the BEST hygienist ever. Love this practice
ELAINE SUTTON
Biltmore Dental Group gets 5 stars for being organized, prompt, friendly and even more stars for an especially thorough, but gentle, dental hygienist.
Jeffery Walker
Just recently started going to Biltmore Dental Group and absolutely love it so far. Have really helped me out. Dr. Duncan has went above and beyond. Even came in on his day off for an emergency root canal. I would highly recommend to everyone!
Paul Deckman
I’ve always tried to get pro appointments as early as possible so I can get practitioners at the top of their day. I’m convinced that’s when all best work is accomplished. At 7:45 am, Biltmore Dental Group served up a fine, gentle welcome, fast, thorough service, and genuine patience explaining charges at the end. I’m going back for all that and decent pricing.
Half Moon
Dr.Pence is all kinds of awesome. He was great with my youngest and husband. Kind, caring and thorough. Made them both feel at ease. And the hygenist! Cindy was a dream with my youngest. Clear spoken, gentle with her and really took time to get a rapport going. My husband's (didn't catch her name) was just as gentle and understanding. I am lucky we found this dental group after moving here.
Madison Apricoy
Very kind staff that genuinely cares about how you feel. Very gentle and conscious of your comfort level. Had a broken wisdom tooth extracted within two hours of going in, the dentist managed to pull the whole thing out in one go (I went in because it was crumbling to begin with) and the healing process was extremely clean. To be honest it was just a pretty skilled level of operation, no bells and whistles but done exceptionally well
Michael Clare Walker
I've been a patient with the Biltmore Dental Group for over 11 years and have always been very satisfied with their service. The doctors, hygienists, and staff are all first-class professionals, but at the same time are very warm and caring. I highly recommend them.
Tom McInnis
Biltmore Dental Group provides high quality service. The entire team there works hard to make sure every patient receives prompt, professional and very polite service. Tracie, the dental hygienist, does her work carefully and methodically. Thanks to the entire team at BDG for your dedicated service!
c Allan
Great people and great service. I had a dental emergency and unbeknownst to me most dental offices in and around Asheville are closed on Friday. From my initial conversation with Maria, to Meredith and finally the doc they were all great! Saved our mini vacation by reattaching my dislodged crown. I sure wish y’all were closer as I would change dental offices in an instance. MANY THANKS!
Nicholas Lancaster
Easy to get an appointment; I went for my second cleaning at the beginning of October; Very professional and no-nonsense dental hygiene - which is all I have experience of. No pressure to have additional procedures - so I am very happy with my new fuddling dentist (I was with my previous dentist for over 25 years before I moved to Asheville)
Aaron Plemmons
So as of 2020 was not crazy enough. I was struck with a tooth that split right up the middle as I was driving down the road. This all happened at like 4:45 pm on a holiday week for most so I was coming up empty on my search for someone to just look at my tooth on 12/23. Well the last place I called Biltmore dental group and they see me right away. So yes they have made my 2020 better and my Christmas even better... I 10 out of 10 highly recommended. And I am also looking to move my business to them.
mandi banks
Dr. Duncan is by far the best dentist I’ve ever went to and I referred my son ,who loves it there as well. Office staff is helpful and friendly as well.
Debra Gaddy
I have been a patient for a few years now. Dr Pence and his staff are always so attentive, professional and caring. I’ve had some unexpected dental needs recently and they were quick to work me in.
Yvonne Higgins
Dr Pence and all staff are so nice and friendly. My first visit and I felt very comfortable and welcomed.
Ellen Widener
It would be great if more up-to-date x-ray films could be used. My hygienist was wonderful and I felt comfortable with the doctor.
Joseph Davis
I felt very comfortable with the dentist and the staff at Biltmore Dental. The help I received for dental problems from an accident were beyond my expectations. I was very please.
Thank you Biltmore Dental.
Hannah Lail
Tracie, hands down, is the best dental hygienist I have ever been to! She brings about a welcoming atmosphere and does a phenomenal job cleaning my teeth! Would highly recommend Biltmore Dental!
nchilbilly
Very professional and cordial dental care. As a US Veteran, I recommend their Dental Services. Thank You Biltmore Dental Group for your Service!
Gerald Hayden
The team are truly professional and show personal interest in your care at all levels. Friendly and first name basis with all there. Makes me feel a part of the team.
Same considerate and courteous team. Still same excellent service and patient care. My cleaning went well with no pain or issues.
Sherri Booker
DR. Duncan and staff could not be more helpful. They always go above and beyond, we have recommended them multiple times. The office is professional and always very clean.
Katrina Munoz
I just had a root canal done by Dr. Duncan yesterday. I came in with an infected tooth and swollen cheek/jaw area that was very tender along with mild TMJ. I also have pretty severe anxiety about surgical procedures and the sedative I received helped immensely. The dental assistant was extremely kind and helped me relax throughout the process. Dr. Duncan made sure to support my jaw while drilling and find a proper sized bite block for my small mouth. I am recovering quickly and only needed Advil for the jaw pain which is not any worse than what I had before the root canal. I highly recommend anyone with TMJ/dental anxiety to request the same things. This office tries their absolute best to make it as pleasant as possible and will not be annoyed by special requests.
timothy colgrove
Love this dental group. I have been with them for years. Tracy and Dr. Pence are the best. Always feel refreshed after my appointments. Thanks for the great cleaning.
Ryan Shackleton
Had a dental issue while traveling and the fine folks at Biltmore Dental really helped me out. Friendly, professional, and very knowledgeable. If I still lived in the Asheville area I would definitely make them my regular dentist!
Andrew M.
Top notch staff, and practice!
I'll forever be indebted to Dr. Polis. His second opinion saved me from a crooked dentist that's since been run out of town.
Milton addressed a surface cavity (without having to do the four root canals 😅 as Dr. Wallet Extraction proposed).
Since then, my dental health is solely entrusted to Biltmore Dentistry.
Lorie Ensley
I enjoyed my first experience at Biltmore Dental Group! The staff made me feel very welcome! They are very thorough in checking out your teeth! Impressive!
Linda Barefoot
Visiting the dentist under normal circumstances is not on my top 100 fun things to do list....so thinking about going during a pandemic was really stressful. However, everyone went out of their way to alleviate that stress and I came out confident that I had been safely taken care of and with sparkling clean teeth.
Del Coufal
I live in Asheville and a cracked tooth started bothering three days before Christmas. I called my regular dentist and discovered they were closed all week. I then tried others and found the same. I guess many dentists aren't familiar with the concept employed by medical doctors (i.e. cross coverage). Anyway, Biltmore Dental Group squeezed me in and Dr. Pence and staff took great care of me. We will be switching dentists. Btw- My previous dentist had a voicemail to call if there was an emergency and I never received a call back all week.
Richard Stone
I'm so thankful to have found Biltmore Dental! I've had so many issues over the last year trying to get into different offices. BD made the whole process simple and quick.
Travis Price
Dr. Duncan and his staff had great customer service and table-side manner (dental equivalent of bedside manner?). They thoroughly explained every bit and we're upfront about my options without beating around the bush or up-selling services.
Tina London
I have always had a great appointments at this office. Staff is always pleasant and the Dentist are the best. I see Dr. Pence and he is a really great dentist. Dr. Dukin is also a wonderful dentist. It's great to have on site surgeon.
I highly recommend
Richette OBrien
Dr. Pence & staff were understanding and supportive/ non judgmental. Very helpful with navigating payment and future work.
Lynn Glaser
Excellent service all the way around - from the front desk, to the super dental hygienist, Tracie, and of course, Dr. Pence. So happy to have made the move to the Biltmore Dental Group.
aprilightful
Very professional staff.
Dr. Pence is awesome, he made me feel at ease and addressed all of my concerns.
Maranda Nicole
Had a dental emergency and I didn't know who to call or really what to do. I called Biltmore Dental and spoke to Pam, the receptionist. She was very nice and helpful. She was able to get me an apt that same day. I got to my apt early to fill out new patient forms. Had to wait maybe 15mins to get called back after I arrived. The dental assistant was also very nice. I think her name was Julia. She was very gentle when looking at my mouth since it was swollen and sore. All was going well until the dentist came in, DDS Milton Poulos, he was very rough when opening my mouth and looking around. I was literally in tears when he was doing anything in my mouth. He also talked down to me and acted as if I was just some stupid kid. Another thing I didn't like was that I wasn't able to work out any kind of payment agreement. I had to pay out of pocket that same day since I have no insurance. I mean 220$ just for an xray and a simple extraction. That's alot for some people.
Jana Edge
Thank you for making me feel like my smile was valuable to y'all. I haven't smiled in over 2 years since my horrible car accident yesterday was emotional for me but I got through it feeling better than what I did when I went in because of the way I was treated thank you thank you thank you!!!
steve LePore
Been with these folks for 15 plus years. Let's be blunt, going to the dentist puts fear in all of us. These folks takes that edge off; friendly and welcoming and non-judgemental. Down to earth people, not stroking their egos. Also you don't have to mortgage the house for their services. I glad I found them 15 years ago.
Jody Medford
The price was great and they done an excellent job to make sure I didn't have cavities.
Sonja Allen
I had an emergency tooth issue arise which Biltmore Dental Group, Dr. Duncan and staff did a professional and quick responsive effort to repair!!
Upon examination, tooth ended up having too much decay and trama to fill so a root canal or extraction were the options.
Reluctantly I chose the root canal and crowning, figuring this would turn into a long drawn-out process - oral surgeons, multiple appointments and the unpleasantness of the procedures.
Anna, Amanda, Dr Duncan, and Denise changed this entire situation into one of the "greatest uncomplicated and least uncomfortable/ painful" dental appointments I've ever experienced."
My dentistry case started when I was 3 (currently 57), with multiple fillings every 4-6 months, extraction of 10 teeth, braces, 5 crowns, and one previous root canal; I feel my history in dental procedures grants me the ability to make these honest comments and to HIGHLY recommend Biltmore Dental Group for anyone's dental concerns.
Thank you Dr. Duncan and staff.
Eberhard Heide
No waiting for either my annual cleaning and checkup or a small bonding on a tooth. Great to be able to do the bonding on a Friday. Dr. Pense and his staff were very professional yet very engaging.
Mandy Shelton
I had an emergency and walked in they were very helpful saw me that day and fixed my problem the next day. All of the staff was so wonderful. Thank you all. I would highly recommend this dental office.
Richard Mucci
I just had a new (for me) cleaning with Denise. She was precise, deliberate, and extremely gentle. I hope she stays with BDG forever!
Dena D
Dr. Poulos has been my dentist since the 80's..
His knowledge and kindness is appreciated by me. The staff are very nice too...
Kenny R
Dr. Pence was amazing, comforting, and informative during my visit. The staff got me in and out quickly. Will continue to use them, it’s totally worth the drive!
Sherry Huffman
Dr. Pence is the best dentist ever! He listens and comes through with what you need and ask for!! Great front desk, friendly and helpful! You need this dentist!
Justin Burrell
I unfortunately had to have a tooth extracted but the staff was very friendly and professional! I was amazed at how fast and painless this procedure was! Great Dentist Office and will definitely be going back...
Michael Newman
Had to have an emergency extraction, they got me in same day and pulled. The Dentist was awesome and staff was great. Highly recommend.
Pod Stewart
Amazing staff and crew. I have nothing but positive things to say about Dr. Duncan and his staff. This is the only place I will go for any of my dental needs.
Shay McKenna
I've been going to Biltmore Dental Group for over 15 years. They're the best.
Mary Wyatt
Visit was good. I saw Rebecca for a cleaning and I give her a 5 star.. Very experienced and super nice. The best ever! The ladies up front are super nice. Would most definitely recommend!!
Hannah Ramadan
Excellent dental care at an affordable price. The process to get a wisdom tooth extracted for me was quick and easy and the staff made me comfortable as possible.
Isabel Pena
I have really bad anxiety especially when it comes to dentist but I felt really comfortable at Biltmore dental and Dr. Duncan took the time to reassure me and walk me through the process.
shirley jones
I have been going to Biltmore Dental for years. Everyone is pleasant, courteous, professional and great to work with.
Jordan Ward
Was having pain. Called the office. They were able to accommodate me the next morning. Quickly identified the problem. Very satisfied with the care I received.
Nancy Swigert
The practice is following guidelines to prevent the spread of COVID. The hygienists are so professional, thorough and friendly. We are very confident we are receiving excellent care
GL B
Everyone at this office is incredible. Very patient and caring, and the work they do is great!
Beverly Hausley
Just had my initial visit to have x-rays done and work up a plan for my teeth I was very nervous but they made me feel very welcome They listened to mean and assured me that they will take care of my dental needs Dr. Pence was very thorough And had a plan established rather than overwhelming you with everything all at once I actually look forward to my next visit
jeffrey2711
Excellent, highly professional dental practice. Definitely deserves 5 stars. You will not find a better dental practice.
Jeffrey Greene
Kathleen
Really nice office setting. The staff is very welcoming and accommodating. My hygienist Tracie is awesome and Dr. Pence is very thorough.
Wolf Mcdonald
It was a great experience. Dentist Duncan was great he gave me good advice that saved a tooth for me. I would recommend you go there on next visit!
Paige Salazar
The team here is wonderful. They’re sweet and patient and do everything they can to make sure you have a pleasant experience. They’re great with kids and with braces.
Adam Kaul
I love this Dental practice. They have a lovely team of people that consistently deliver a great experience!
Ginger House
The Biltmore Dental Group was a Godsend to me in an emergency. Everyone was so accommodating, I plan to make them my permanent dentist.
Sheila King
Dr. Poulos is very gentle when doing dental work and injections. Anna up front is very professional and helpful.
Danny Cable
Again skeptical and worried about having a wisdom tooth pulled, I was amazed at how smooth and quickly Dr. Duncan pulled it.
He and staff were excellent.
Jim Pressley
Prompt, friendly, professional and honest. I would highly recommend them. Their personal approach to me as a patient was most comforting!!
Tamera Roberts
I was happy with Dr Pence and his assistant doing the evaluation on my dental needs.
Deirdre Burroughs
Cindy and Dr Duncan are always amazing with my dental needs and care✅
Shannon Leary
Very helpful, knowledgeable staff
Everyone was very friendly
I saw Dr Duncan, he and his assistant were very kind, informed me of all my options so I could decide the best course of action ...
Kaitlin Williams
Love this Dentists office they’re very down to earth and always are welling to sit and have a nice conversation with you! Definitely five stars!
Kim Gasper
The office staff is wonderful and welcoming. The hygienists and Dr Pence rounded out a great experience!
Evan McCurry
I have been going to the Biltmore dental group since I was a kid. I appreciate how well they always take care of me. All of you gals and guys rock!
Heather Bobrick
Super friendly and professional. They have taken great care of me and my boyfriend.
William Funderburk
One of the most accommodating practices in Asheville. I felt no pressure to pay for overpriced work, as I felt with several other of the more experienced Asheville practices. Kind people doing great work.
Vincent Redmond
The staff and Doctors are absolutely amazing. By far the best dental group in this area.
Tasha Jones
Very kind, welcoming, professional. Nice place to go. Highly recommend.
David Zack
Very friendly, efficient staff. Cindy handled my cleaning. She was great!!
Alice Hobbs
Dental hygienist was great.
David Cole
Love this dentist! The staff are extremely friendly too.
Jeff Jamison
Very pleasant experience dental assistant was very nice and the dentist was awesome thanks Dr pence
Christopher Flaherty
A great place to go and anyone who is getting there wisdom teeth out should definitely consider this as there #1 choice for any dental care
Teresa Young
The staff at Biltmore dental group is top-notch you can't find a better dentist or a more friendly staff.
Joy Sanchez
Friendly staff. Very clean and professional. Dentists are very knowledgeable.
Lyndon Smathers
Very friendly efficient and does a wonderful job
Dennis Graham
Amazing staff and service, would recommend to anyone who isn’t already a patient. You’re missing out.
Doug Zuendt
Recently went to the Biltmore Dental Group, broke a tooth. They managed to see me pretty quick and fixed me up pretty fast
Doug Z
Andrew Dennison
Quick, nearly painless, and compassionate. What more could you want getting multiple wisdom teeth pulled?
Dee Santorini
Just came in for my annual checkup, but they were so friendly, so thorough.
DrOne BandOfNone
Simply the best pain free dentist in town, and trust me I hate dentists. God Bless Barry Duncan!!!
jenny jaramillo
They always take great care of me and are super friendly.
lori palaez
Ond if ghe best dental experiences of my life so far.....no done with treatment yet but so far great.
KillerPi
It was a very pleasant experience! All the staff are extremely polite and seem happy to be there and help you.
It’s Emma
Staff is always nice and office is clean and tidy-been coming since was 8 always nice!
Mike KLGB
Ever been traveling on vacation and have a tooth problem. I did and found this group in Asheville, NC. Got right in and taken care of professionally. Thanks.
Kim Ramirez
Kind and courteous staff! They take their time and give great cleaning and recommendations.
John L
No place better. Been with them for years dr Pence is awesome.
Amanda Blackwell
Very professional and courteous staff. Dr.Pence is excellent. Would highly recommend!!
Janice Ianniello
Prompt, friendly , clean. Tracy Frady is an excellent hugienist.
John Pivonka
Great dentist doctor pence I highly recommend any one if you need a new dentist this is the place to go!
Bill Gilliland
The team at Biltmore Dental does a great job of taking care of their people!
Wendy Hughes
Tracy is awesome. She's the best hygienist ever.
Mo Alshaer
Best dental experience by far!
Linda Giltz
Friendly, caring service and high quality dental services!
phyllis morgan
Had a great experience with Tracy frady
Teeth felt so clean
Amber Guevara
Very affordable great dental place high recommend
Igor Fabyanchuk
Great atmosphere, doctors and nurses very professional would recommend to anyone.
Gene Keifer
Staff was very friendly and did a great job!
ilysm
Really great experience every time I go there! :)
Richard Carr
Everyone is courteous and dedicated to provide the best service possible.
E Ann
Professional, knowledgeable, and personable...Dr. Duncan's work is supreme!
Zeus Deuce
Nice people who do a really good job, would recommend
Heather Miller
It was terrific and I should know I’m a dentist
Travis Wilcox
Dr.Duncan is awesome! Does a great job!
Janet
Always a good experience with Milton Poulos and my hygienist Cindy😃 …
Silvia Aguilar
Biltmore dental made a great job cleaning my all teeths
Bruce Berry
The people there are very friendly and create a comfortable visit
Julie Ruch
Tracy is the best! Positive, encouraging, gentle and thorough.
Rex Taylor
Excellent dental experience. Friendly, caring, and professional.
Dean Peterson
Dr. Poulos is amazing! Super job.
Stephanie Rogers
Love my dental office and staff there!
Tim Campbell
Everyone appears to be very professional and customer oriented
Matthew Daniel
Excellent practice. Friendly, knowledgeable, and thorough.
Gus Katsigiannis
They make the dentist as fun as it could possibly be!
Chad Rogers
Very fair prices. Staff is excellent!
Yuliya C
Amazing, kind dentists and staff!
Michael Knicely
Fast, friendly and efficient
Christine Venezio
Very nice office, staff, and atmosphere.
Corey Schillig
Staff was great and very friendly.
C Finley
Great experience and so professional!!!
Joe Sczudlo
Quality service with super friendly staff.
Gayle Allen
Great service and care, as usual.
Darin Austin
Fast friendly service
M Cordiale
Great visit and Tracie was awesome!!!
Lois Wyatt
My husband's visit.
Mark messer
They where great and a good job
Mario Rodriguez
Excelent service, outstanding profesionals
Tim Voth
Monday Milton is top knotch!!!
Richard and Rebecca Wegner
Very gentle.
Larry Sulkowski
Everyone is so friendly there
joyce clampett
Best group in town!!
John Ommert
Always cheerful and professional.
Anita Woods Fox
Great staff!
Ana-Alicia Carroll
Always helpful and informative
Stephanie Smith
Great people!!
Alice Thomas
Great staff!
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