Reviews of T-Mobile. (Cell Phone Store) in Washington (District of Columbia).

T-Mobile

43 Reviews

26 Comments

Cell phone store

1406 14th St NW, Washington, DC 20005, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of T-Mobile, Cell phone store in Washington (District of Columbia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of T-Mobile

Sunday

12–6 pm

Monday

9 am–7:30 pm

Tuesday

9 am–7:30 pm

Wednesday

9 am–7:30 pm

Thursday

9 am–7:30 pm

Friday

9 am–7:30 pm

Saturday

10 am–7 pm

Popular times

Sunday

9
10
11
12
13
14
15
16
17
18
19

Monday

9
10
11
12
13
14
15
16
17
18
19

Tuesday

9
10
11
12
13
14
15
16
17
18
19

Wednesday

9
10
11
12
13
14
15
16
17
18
19

Thursday

9
10
11
12
13
14
15
16
17
18
19

Friday

10
11
12
13
14
15
16
17
18

Saturday

12
13
14
15
16
17

Reviews of T-Mobile

Carolina Villacis

Chauncey helped me and my husband open two new lines. Super nice and was so efficient!! Great customer service and made our experience perfect. Nicholas also assisted by suggesting new promotions and specials tmobile had and i didn't know about. Very helpful location!

Tom O'Connor

Great store with friendly staff. Teresa went above and beyond to help me pick out and set up my new phone. She was very patient with me, knew her job well, and had a great friendly attitude during the process.

Mehdi Gholikhan

I’m Femi and Chauncey helped me get what I needed! I was really not happy with the call center service but as soon as I came to this shop and they told me that I can get my warranty exchange, I felt like I had the whole world! Thank you caring staff at T-Mobile shop on 14th St. Best Mehdi

Hannah Flattery

Absolutely incredible customer service! Shawee and Nikki both stayed late to help me activate my phone. They went above and beyond to assist me. I can't thank them enough for their kindness.

Christopher Cannon

Great staff. Patient and willing to help. Verizon was terrible. Switched here and been happy and cut my bill in half and got free phone.

Richard Byrne

Ebonie - skilled, and friendly - made my switch from Verizon to T-Mobile quick and painless. Really felt valued as a new customer.

M Garcia

Joy went above and beyond to help me setup my device. She was patient and resourceful, she kept trying different ways to resolve my issue and didn’t stop until it was fixed. I really appreciate her effort and devotion to excellent customer service. Thank you Joy!

David Frye

I had an excellent experience getting a new SIM card. Teresa was very friendly and even cleaned my phone while we waited for the SIM card set up. Thank you.

Alicia Brehm

When your cell phone isn't working correctly, you need help fast. This is the place to go.

Pretty {Tingzzz}

Super nice staff! Extremely helpful. All of the staff members I’ve encountered at this location have been amazing! If seen customers come in and be extremely unreasonable as well as being rude to staff just because of their own personal issues before arriving! They handled themselves professionally and remained polite! I would certainly recommend them

Siwaporn Suksanguan

Teresa L. @ T-Mobile. I went to the store last 2 weeks. I spoke with absolutely professional and had super great customer service also very helpful. Thank you so so much❤❤❤

Clemens Lindner (Architect)

Great place. We bought our SIM card here. One of the few places where also foreigners can get one.

Charles Eilertsen

I had a great experience here. I came in with a complex issue and Teresa and the other folks (didn’t catch their names) were extremely helpful. They were even willing to work past closing time to help me out. Excellent customer service, and I highly recommend this location! Thanks!