Reviews of Verizon. (Cell Phone Store) in Salt Lake City (Utah).

Verizon

440 Reviews

178 Comments

Cell phone store

2274 S 1300 E Ste G-14, Salt Lake City, UT 84106, United States

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Description

Information of Verizon, Cell phone store in Salt Lake City (Utah)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

Map

Open hours of Verizon

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Reviews of Verizon

dennis sunday

I needed an upgrade on my phone they looked at our account and helped me get a great phone for a little price with all the sales perck. And i didn't even know the sale was going on. Drew was super helpful and knowledgeable about their products. I definitely recommend this location

Onthisdayhistory1

We got Drew and he fixed our phones in less than 15 minutes. I spent over 4 hours on the phone with Verizon customer service and kept getting people in training or people that would transfer me. I wish we just went to Drew cause he fixes problems ASAP. Great customer service and skills! Gabe greeted us immediately and assessed our issues, the waiting time was not long at all and they were really busy. I felt bad because there were people coming in before closing and they had to stay after work to help them, when it can take up to 30 minutes to fix an issue with a phone. Gabe and Drew stayed and worked, they are the best! They also have free wifi so you can still use your phone while you wait.

Alvin Withers

Not bad. I was impressed by the efficiency of the rep, but they definitely will not budge on pricing or making the customer feel like they had a world class customer service experience. When I worked in cell phone retail, there were ALWAYS things you could give the customer to sweeten the deal. There was NO focus on that at all. It was more implied that if you didn't like it, you could go somewhere else, ya plebe. Not an overall negative experience, but it could have been better

Rory Bain

I bought a new phone online and ran in to an issue trying to transfer the sim and activation, it was super frustrating dealing with customer service and also sales people at another location downtown. Came here and Ben was willing to help and had a great attitude, it was easy to dial back my frustration while working with him. He never tried to sell me anything extra and it felt like he was doing way more than he was probably expected to get my phone back online. Great customer service, I'm grateful I stopped at this location and was able to get this resolved.

Nikki Peterson

I went into this Verizon because I had not had a good experience at the Verizon in Arizona when I moved from Sugar House. The agent, Jen, was so courteous, professional, and knowledgeable that I came away knowing once again why I am a Verizon customer. I wish more businesses had people like her. Thank you so much, Jen.

Sami Price

Came in to get new phones with my mom Abram was amazing help! he got us a great deals for upgrades on the phones we needed He helped us with getting me a new line on the plan and awesome to talk too Great smile! If you go into the Sugarhouse store I highly recommend Abram to help you out

Elizabeth Rohrer

Everyone I've interacted with at this store is WONDERFUL. Everyone is very kind and knowledgeable and it's really cool to see people use each other as resources to help customers. Only Verizon location I'll go to ! :) Can't remember everyone's names but Jose was awesome!

Krishna Patel

We wanted to get new phones this year and decided to make the switch from T-Mobile to Verizon. The salesman there named Gabe was very helpful and gave us all the info and support we needed to switch over and leave with 4 new phones.

Sara Gemmell

Never have I ever had such professional and efficient service at a Verizon location. I had an issue with my bill and a credit not being applied, I walked in and the store manager Jose addressed me immediately and helped me completely resolve the issue with the Loyalty Team.

Ashley Francis

My time at Verizon yesterday getting a new phone was the best experience I have had here. Tyler was super efficient, helpful, and got me in and out so quickly I was confused why I was done so fast. And that is totally awesome I didn't have to sit and wait forever! He asked me what I wanted, he got me into a plan that had a better package and wasn't trying to talk me into things I didn't need. This restored my faith in that store again! So happy!

Clair Sleger

The store is spacious and clean, and I was greeted promptly upon entering and put in the queue. It didn’t take more than 20 minutes for a representative to come and help me, even though they were pretty busy. Gabe was awesome! He found plenty of options for me which fit my criteria. We had an excellent conversation, and he even walked me to the door on my way out. Excellent customer service! Thank you!

Mike G

My experience with this store has been amazing! I went into the store with a very difficult issue with my Verizon account. The manager Yasmine helped me to find a solution. She was determined to fix this issue and was very kind and professional about handling my unique problem. Once my issue was resolved, I was one happy customer. Thank you Yasmine and your crew for helping me.

J. Hill

The wait here is absurd, but Luis was great and able to fix my problem. He went above and beyond to get me taken care of. I was also impressed at how one of the managers handled an irate customer. This is not a knock on this store, but Verizon's customer support online and over the phone is nothing short of infuriating. The wait time on the phone is ridiculous, and all the agents I've spoken with have been completely unhelpful. First my numbers didn't port (which Luis was able to solve--Thanks, Luis!), and now they have shorted me one of my rebates. No one seems to understand what to do. I have never dealt with worse customer service representatives on Verizon's chat lines and over the phone.

Edward Martin Jr

The first salesman was snippet and told me there is nothing they could do there. It would be about an hour to get someone to look at my phone. After I stood there for 15 minutes. Another salesman, Benjamin took my phone and had it restored in 5 minutes Benjamin was wonderful

Marlen Olmedo

Having been back and forth with a Verizon authorized retailer called Vectra (which apparently operate and do business differently) I finally got the help I needed at this Verizon location. At Vectra, I was being billed DOUBLE for my phone bill and every time I went in they kept saying it wasn’t their fault even though that is the location I ‘activated’ my phone. Long story short, I am pleased with the help provided. From the comments here, I can see it can get busy with absurd wait lines. I got lucky and got helped in less than 10 minutes. Really depends on the day and time. Thank you!

Alex Yufik

An extremely professional and customer oriented shop. I came in to fix an IPAD issue, and Jamie helped me get it done! Not only did he solve my problem, but also took the time to remove the bubbles from my IPAD! Now that is customer service. He was polite, thorough and very encouraging. Great staff and management.

JessandMonica Jensen

Had to do an exchange for an online order. The host at the front door was there to immediately greet me and get me on the waiting list. The store followed all of the covid protocols and seemed safe and clean. Aaron helped me with the exchange, he was quick and professional and even helped me get the bubble out from my screen protector that I could not get out. I also want to give Aaron a shout out for going the extra step to help the customer before me who was an elderly man, he walked him to the door, held the door open for him and told him if he had any issues to come back and see him. My parents are older so I always appreciate when people are kind and patient with seniors! Great customer service Aaron!

Rocky Olsen, Sr

Thank you Aaron. I have had a 12 month long issue with my bill for a phone. The first I stopped in I was told it was to soon and to wait three months, another time, after a lengthy visit is was supposedly fix. I waited another month with no results. Finally, today Aaron was able to submit the required forms/information to correct the issue. I am truly impressed with how knowledgeable, courteous, efficient, and friendly Aaron is. My experience at the actual Verizon store, and with Aaron in particular, is the reason I prefer a "brick and mortar" store over online help. Thank you again for your help.

Chuck Masoka

Make an appointment online to avoid waiting. This location is following COVID-19 precautions, limiting the number of customers in the store. Face mask protocols are being followed and I saw the employees clean the stations between new customers. I got great service and was in and out with what I needed in about a half hour. Keep up the good work!

Richard Salles

Devin at Verizon Sugar house location did a great job, configuring my two Verizon phones to become hotspot and Bluetooth tethering capable & compatible with my Apple MacBook pro devices, diagnosing the Wi-Fi issues and solving them. I really appreciate it! -Rich

Jordan Forsyth

My husband and I came in to the store to upgrade my phone and to add my husband to my plan. Aaron was the associate that helped us and he was so helpful. He walked us through the entire process and what all our options were. He also offered us several promotions that we took advantage of. He explained the process and was very in depth about everything and made sure we were getting what we wanted and needed. We were very impressed with him and appreciated all his help. He was very personable and had great customer service skills. When we come back to Verizon we will definitely be asking for him again! Thank you Aaron for all your help!

Sami Smith

I came into your store to upgrade my phone recently and worked with Aaron. I usually dread going through this process but my experience with Aaron was the best I've ever had at a Verizon store. He was friendly, helpful and fast. I didn't feel like I had to constantly decline sales pitches about other products and services I wasn't interested in (which is what I've come to expect). His only focus was helping us with the phone upgrade and was professional and personable throughout our whole interaction with him. He also made sure to follow all Covid protocols, even sanitizing any phone I wanted to look at before I touched it and making sure hand sanitizer was offered when we had to sign for the new phone on his iPad. Aaron is a huge asset to your store, I would work with him every time I come in if I could!

Mark Williams

First, this might be the biggest Verizon store Ive ever seen. Second, its really busy - I did have to wait around 10 minutes to work with an associate after they took my name at the door. However, the associate was knowledgeable, polite and worked to get me an early upgrade to replace my stolen phone. I read the other reviews - did not have a pushy associate trying to get me to buy things. Overall, great experience.

Jody Marchant

Where do I begin? I had an unforgettable experience in this store. Not only was I greeted by Bridgette who smiled and made me feel warmly welcome, I also didn't have any wait time. Blair assisted us with our phone upgrade with exceptional customer service and sincere hospitality. Anyways, I didn't feel pressured or upsold. It was just a casual, FUN conversation. I was made aware of every option I had with the fabulous promotions they are currently offering. This was the best experience I've had with Verizon. Aaron came over after our transaction to ensure we left with all of our needs met. The team at the Sugarhouse Verizon are clearly experts who love their jobs and it resonates with the customer. The manager has clearly done an amazing job building the best Verizon team there is!

R Monson

Aaron was fabulous! I'm a techtard and he didn't make fun of me at all! He was very helpful and patient and helped me get a phone that served my purpose and didn't try and make me upgrade to some crazy expensive phone that was beyond my needs. I highly recommend him and Verizon in general. I was greeted at the door and he helped me set up my new phone and took extra time with me making sure I downloaded all my pictures. Great customer service!

Nathan Siebach

After reading reviews about this'll store I was nervous that it was going to be a bad experience. However, it wasn't bad at all. Cade greeted us with a smile as we walked in. He was extremely patient and very knowledgeable about the products. It was a pleasant experience switching to Verizon and buying two new phones. Give them a chance and you may be pleasantly surprised. Update: I went in to switch my phones out and worked with Derrick. He was awesome. He helped switch my phone over, set up the necessary accounts and helped me pick out a new Tablet. So far I have been very impressed with the employees!

Jose Bautista

went to get my wife an Apple Watch and Tyler made the process quick and painless! Usually do not get this great of customer service at Verizon stores

Stuart Johnsen

This is a review on this location itself. Good, knowledgeable staff. I knew exactly what I wanted to have done, and they were quickly able to help me switch my carrier to Verizon. They did not try to upsell me as soon as I made it clear I had my own phone and wasn't interested in another. My only complaint is that it took about 20 minutes for them to get to me, but overall it was a quick and relatively painless process to get everything taken care of.

SVMD

Best store ever not taking my business to another Verizon. I had terrible experiences at the verizon on 3rd west ( victra) store not Costco location. Well I left a lovely review about that store. I would like to shoot out the Manager forgot her name. Cute lil blondie who took the time to listen to me and helped me within 10 min no problem got a phone sent to me overnight with no problems. Great customer service from the experience I just had. Never going to another store for any other issue I have. No matter the wait.

Dina

I'm surprised this store has less than 4.5 stars. I have visited this store at least 4 times the past year and have received wonderful 5 star service and support each time. I bought 2 phones and accessories and were delighted with the set up. Recently, I went into the store because I cracked my screen protector and was assisted by Thomas who was super caring and professional. I do recommend going here

Jemina Keller

Aaron DeCol at the Sugarhouse store is FANTASTIC! I had a huge account & billing problem (going on 5 months) and he took great care of me!! It took awhile to get it all sorted out but he was kind, patient, and understanding. Aaron is a great credit to Verizon - they are lucky to have such a talented employee!! Jem Keller

Alex May

I have had mostly good experiences here. Just come in with the expectation that you will probably spend more time here than you expected. It’s just the nature of phones, they take a long time to set up. We also had a time where a rep added phone insurance to our plan without verbally telling us about it. I would have probably gotten it anyways, (and that’s why I’m keeping it 4 stars), but I just don’t like the fact that he did that without asking.

Nico Gonzalez

Aaron was incredible, damaged screen, he pulled up all available options and set an account and appointment up for me to get it fixed. Phone was fixed less than 24 hours later thanks to Ausioron and Aaron's help. Next time you stop in ask for Aaron, you're guaranteed the best customer service, Stay Smooth homie, appreciate you!

Joshua Runyan

I was very hesitant to go into this store after reading all the bad reviews on Google, but I'm really glad I did. I worked with this gentleman named Cade, who was very friendly and very helpful. I knew what I wanted before I went in and he exceeded all my expectations. There were no hidden fees that people mentioned online, and the discounts I would have received online were still given. He recommended a few accessories and I picked out his suggested phone case while declining some other protection items. After some small talk he was to quick to pickup on the fact that I did not need my international plan anymore and he got that removed for me without me having to call the Verizon customer service number as I intended to later. This guy deserves no less than 5 stars.

mark waheed

I have no idea what these previous negative reviews are about. I walked into the location with a new device (which I had purchased outside of the store) as I had dropped my previous device in a river. The staff were very polite and attended to me almost immediately on a busy friday afternoon. I want to thank Miguel for his professionalism and helpful attitude in getting me activated promptly and efficiently. Another sales member then helped me continue to move all my old contacts onto my new device. They didn't try to sell me ANYTHING or push any sort of sleazy sales onto me. I must be going to a different store? It's worth noting this is one of only a few true Verizon corporate locations in SLC. Many of the others are actually franchise owned, and likely to shove extra fees down your throat. I will definitely be back here next time for my wireless needs.

Jama Featherstone

I walked into AT&T and was turned down by a sales rep who was assertive enough to help me. I’m glad he did. I went and talked to Aaron and he was super helpful getting my existing accounts from AT&T and T-Mobile over to Verizon. He set me up with a wireless charger and cases that I preferred. This guy is the man! Thanks for the great experience Aaron!

Laurie George

I came in today to get my kids phones fixed. The phones haven't worked properly since we got them. Alondra Martinez was so pleasant and helpful and immediately knew what to do to fix the phones. Of all the times I've been in this store she is by far the best customer service I've received. I love my Verizon service and I was so grateful for such an easy fix. Thanks Alondra!!

Jerry Christensen

In general I like the store and the people who work there. On the other hand, I bought a "Hum" device for my car. I tried it and felt it didn't do much more than my auto insurance already does. Much to my dismay, when I tried to return it and stop the monthly charges I was informed there was a $110 fee for breaking the contract. No one mentioned this fee when I purchased it. Don't waste your money!

Chandra L

I switched from an iPhone to the newest Samsung note at this location. Aaron and pablo spent total over 2 hours helping get all my stuff transferred over. They are the best and so patient! One of the best experiences there with then. Others in the store came and talked with me too to help us all past the time also.

Ana Corona

I was recently at this location shopping for a new phone and it was a great experience. The set up is nice and the staff was very attentive and professional from the moment I walked in. Carlos, José, and Blair gave me outstanding customer service and answered the many questions I had while I made up my mind between devices. Also, they went above and beyond to make sure I got the best deals. Highly recommend it!

Leisha Black

We typically have not had great experiences here with the personnel who need to acquire a few people skills. BUT, on our last visit we were helped by Aaron who did an outstanding job! He was very personable and helpful, easy to understand, not pushy. No attitude or techno blah show-off; he listened and let us explain exactly what we wanted. I had no problem asking questions without being belittled or made to feel like an idiot. He even laughed with us, not AT us, about my stubborn husband's flip phone! If you go here, ask for Aaron!

Robby Barnes

Verizon staff was friendly and helpful. This is a corporate store, not a reseller so they can take care of anything you need. The parking lot for this strip mall is horrible and honestly makes me never want to go there, but that part isn’t Verizon’s fault.

Holladay Labs

5 STARS for T.J.!!! He was not high-pressure, knew what he was doing, turned me around in less than ten minutes and made my service work after the people on the phones, chat and email were frustrating, to say the least. T.J. turned this situation around. I came in to get a new SIM card for my pre-paid phone, something T.J. was not going to make any money from. He never made me feel like I was a burden, of course he offered me options but when I said I didn't want to upgrade my service he was very helpful and stopped trying to upsell me. I think he understood that if I need something from Verizon in the future I will come to him. You should too. I can understand that not everyone has a great experience at a cell phone stores, the business model is not designed around the customer and Verizon seems better at compartmentalization than good service. Having said that, I have had a really bad experience just trying to become a pre-paid Verizon customer and T.J. made my last stop in that painful journey a great ending! Where the people on the phones told me several different versions of what was possible, T.J. knew exactly how to solve my problem! He has a bright future and it's probably not at Verizon :) Regarding Verizon, what can you say? Despite the bad customer service on their Customer Service call-in lines, they have superior coverage and some of the best LTE/4G speeds. While T-mobile chokes as soon as you get outside the city limits, Verizon actually works in a lot of remote places.

Patrick Park

Greeted at the door by Aaron. Readily got to work on my issue. Friendly, professional. Able to diagnose my problem, did a soft reboot and phone is working perfectly. Very pleased with this store, Aarons help and how quickly issue was resolved. Thanks

L K

Pablo helped me place an order for a new phone, order went through, but shipping address was wrong. It was quite an ordeal getting the address changed with customer service over the phone but Pablo Was very patient and communicated with customer service on my behalf and advocated in the best interest of having my package arrive to the correct address.

Molly Spoor

The store was very clean and although they were short staffed, the staff communicated that fact so there weren't any surprises. All of the customers received the proper attention. I was very satisfied with my experience.

Becca B

I really like the customer service I recieve every time I come in to this verizon. They take your name and when it's your turn they sit and answer all my questions and dont try to rush me out the door if I'm not buying a new phone like other cell phone places . Great variety of accessories as well

Cydney Young

TJ was extremely helpful, informative, quick and kind. I went in to switch from T-Mobile to Verizon and my first experience in this store was much better than what I've ever gotten at a T-Mobile store. Already happy I made the switch! :)

Emily Walker

Damon Stump is the kindest, most knowledgeable agent we have ever had the pleasure of working with. He sincerely listens and genuinely attempts to exhaust all options when we have a problem, and sets plans and expectations for the future. We will never work with anyone else and will stay with Verizon, even though it is a more expensive option, because of the stellar service we receive from Damon at this location. Thank you for the help.

LiveForEver83 (Live4Ever83)

Clint was awesome. After my girl friend had a major ordeal trying to order her iPhone 8+ Clint was able to save the day and get everything up and running. Glad to know they've got smart people willing to help at that store. Thank you.

Aaron Leonard

Great experience, the waits are long because their sales staff is more helpful then all other cell phone stores I’ve been to. Things went smoothe yet again on my second visit within six months.

Priscilla Nielsen

I went in to get a device change and an associate named Jonathon helped me. It turned out that the phone I brought in wasn't compatible with Verizon, but Jonathon went above and beyond trying to get it to work for me. He was friendly, competent and professional and I sincerely appreciated the effort he put in to trying to help me.

Sherry Miller

The manager himself spent nearly two hours taking care of a problem that I have had with my phone. He was so patient and kind, I will always do business with him. We was incredible!!

Preston Bailey

I was only in the store 5 min which is unusual for this location. Usually they are slammed. They overnighted my replacement phone and it was a painless process. Don't bother with the 3rd party dealers, go to the real VZW store here.

K.J. McAllister

Four stars are only for Travis Dixon who was immediately responsive, patient, and pleasant when I needed help with my new Galaxy S7. (He could have "shut down" like his co-worker who approached me at the same time, then heard me say I wasn't buying.) These folks work on commission--not a good business model.

Sten Wangsgard

I always have a good experience here but today was an exception, Aaron was extremely helpful and professional offering honest advice with super low pressure. Such a great experience buying a new phone.

Elbert Dansie

Aaron solved all of my questions. He was very efficient, friendly & helpful. We were educated on our phones and know how to use them a lot better. I give him 5 stars!!!

Aaron De Col

I've had nothing but absolutely fantastic service at this corporate store! Its always nice to see everyone work together to take care of all who walk through the door. I'm always coming here to get my future phones! 😁 …

Nikki Nelson

My representative Wade (Phillip) was such a great help! We had a rough start but he turned the whole experience around. I left with my new phone & a new person I will use as my "go to". After getting not so correct information the first time from a different rep & not having such a good experience, I was hesitant but I am glad I ended up with Wade! Ask for him! Anyone who can talk Star Wars with me earns points in my book!

A. Gibbon

Getting 4 people's phones set up, can be quite the ordeal! We were ever so grateful for the kind service we received here in helping us get just the right phones for our family to use!

Don Drew

Blame our service rep. did an excellent job in taking care of needs. She was very positive and anxious to answer our questions.

Trevor Bone

Quick and friendly service. I struggle to apply screen protectors and they installed my screen protector for me. They even offered to install any other future screen protectors, even if they were purchased elsewhere.

Aaron Bell

Our experience was fantastic. Jill, from Riverdale, had called and they reserved a piece of wearable tech for my son. Thanks for saving Christmas Aaron and Jill.

Kenny Coomes

Staff member was very helpful in picking 3 new phones and a tablet. He explained every pro or con about each phone. Very helpful young man

nikki hancock

I'm not sure why there's so many bad reviews, but I've had nothing but good experiences here. Kelly is especially helpful and awesome to work with. All the other employees in the store seemed friendly and willing to help.

Jake Dath

I accidentally left my planner there, and the employees couldn't find it. Lots of valuable information lost. They did not Inspire confidence or express any desire to help me find it, but I couldn't look in the back myself. My fault.

Tanya Thomas

Walked in for new screen protector for s9+. Pablo was very helpful and even placed the cover for us. Recommended a place for lunch, too :)

Jon Halling

Scott rocks...this was such an efficient and painless visit to get a my DT2 replaced. So quick, knowledgeable, and professional; a definite ambassador to the Verizon trademark. Many thanks Scott!!!

Adam Imbriglio

The store can get very crowded but if you plan and give yourself some wait time, it is not too bad. Kris was great to work with, very friendly.

Ryan Smith

Aaron went out of his way to help me get a new phone right around closing. I had lost my phone and was in a pinch. Thanks Aaron!

Carl A

In this busy shopping center on a Saturday afternoon I was surprised that I came into the store, was helped with a return, and out the door in around ten minutes. Great service; I will be back.

Chris Johnson

Most of the time I really hate going to the cell phone store but, I was pleasantly surprised that this time I didn't wait longer than 5 minutes to be helped and the lady was very nice and knowledgeable.

Mike Rosann

In and out in about 30 minutes. Aaron was very helpful. Got my new phone working in about 15 minutes.

Debbie White

That place knows how to take care of people get you in the door taken care of and out the door very happy

Samantha Bradley

Great service from Jerome. Helped me with my new device and get it working within minutes. I was very pleased. Thank you again.

Renee Foster

Pablo I can’t say enough best experience ever!!! Can’t believe this kind of customer service still exists thank you for putting up with my kids truly are amazing at your job THANK YOU VERIZON

Teri Colby

Well. One red head was lying on the chase lounge... Wait!! No. That was Exfinity. He looked like a cat.VERIZON ROCKS

Ken B.

Great experience here today. Knowledgeable and friendly staff. Didn't have to wait too long to get in either.

Chris Sanoja

These guys are seriously my heroes. Mike, Ana, and Maritza went ABOVE and beyond to help me get my phone back in service. Thank you all SO much!

Vanessa Walker

They were very nice and very helpful. I do not see why others are complaining, I've been there dozens of times and they have always been understanding and able to help us.

Keoni Ancheta

Always happy after I leave Jessica was very patient and diligent in getting my phones connected. I appreciate all the help, thank you for everything.

Antone Davis

Luis was extremely helpful. He was patient with my many questions and I never felt rushed.

Todd Boggs

Blair the sales representative did an excellent job! I so appreciate her and her kindness.

Sarah Glander

Mary was so helpful, she was super friendly, solved all of my problems and walked me out the door. Great customer service.

Lynda Lealtad

I paid part of my bill via machine Had my phone looked at because I couldn't call out and it was a simple fix

Robby DeVargas

The sales rep was very friendly and took great care is me.

Aaron Leonard

Clint helped me out, what a great experience, thanks to their team for getting me taken care of so quickly and efficiently.

Jonas Dillinger

Very friendly and eager to serve. Knowlidgable and positive.

Alex Austin

Great 👍 …

Sandra Coulombe

Had to wait a bit but after that all went well. Are sales associate Kelly was very helpful and patient.

Jamie Owen

I had to wait about an hour for help, but once I did get help the management and staff was very helpful and kind.

Steve G

I came in at the last possible moment before the store closed. Was treated like I was the first customer of the day by Mark. Couldn't be happier.

B Spring

Pablo was so much help! Amazing customer service I will always go to this location for help with my phone's!

Kael White

Great, quick service-- I was in and out with a phone upgrade in less than 15 minutes and could not be happier.

Scott Smeding

They were very helpful. Jayden was a very helpful with my purchase.

Stephen Petersen

Fast service and good demo area, knowledgeable staff.

Morgan Hampton

Some of the employees rock. Some felt like it was totally inconveniencing them to help us.

Alondra De Col

Aaron had great customer service and provided an excellent experience!

Sylvia Bae

Very nice and helpful.

devon adams

1 hour wait to turn on a cell phone. Staff were friendly.

Mark Nunez

What can i say he answered all my questions and upgraded ro a better plan.

Renae Mendoza

The people were polite and help me fix my phone

Rosalie Kimball

Was able to get my traction done quickly and with knowledgeable people.

Gary Gaz

Service is good, your greeted as you enter and served as quickly as possible.

Jamieson Sather

The staff was very helpful, despite a super late run there.

mizwild

Customer service can't be beat, and I was a t-mobile customer for 13yrs prior.

Daniel Garner

The best wireless store in the valley. Go there they will get you all taken care of!!!!

Joshua Knox

It was super quick. The guy who helped was great.

Marianne Bernal

Fastest service I have ever had at a phone store!!

Juan E. Armand IV

Nice friendly staff

TheE3Romeo

Great customer service. Eager to help. Very Fast.

Craig Johnson

The staff don't mess around. They get you in and out.

Jay Fleming

The store is just so busy . . I waited for 20 minutes plus before I was helped

Dustin Carter

Great store, great knowledgeable employees, long waits though

Ross H.

Friendly staff helped me get my #Pixel on the greatest network!

Greg Chirstoffersen

Very helpful, very friendly.

Maxwell Powell

Started off pretty rough, but we got sorted out by the gm

Joseph Rowe

Amazing customer service! Great staff. Knowledgeable and helpful.

Jared Gunnell

Received excellent customer service despite some technical issues

Amber Day

Friendly staff and they have plenty of seating! Parking can be tricky

Ryan Hoopes

Great customer service, friendly efficient, and very helpful.

Cathy Farber

I have had good experiences with Verizon.

Pedro Cruz

Very polite and professional and good with costumer.

christina ashley

Very helpful. Has a lot of cell phones and accessories in stock.

Natalie Kadota

Pablo is amazing! I will definitely be back.

Grace Yardley

Staff are always happy and willing to answer our questions.

Christopher krogh

Very professional and helpful. This is why I like this store

Danny Hardman

treated me good it's worth going there

Tony Thimakis

Very kind and helpful employees, knowledgable and polite.

Andrigo Mensor

Busy store. 2 hour wait.

Crystal Lawrence

Very helpful, always right there waiting at the door to greet you.

Diana Eastwood

Always busy but staff friendly and helpful.

Ashley Bunting

They went out of their way to make sure I was taken care of!

Heather Stratton

Verizon always takes care of me!

Bryant Carpio

Kat continues to be the greatest part of Verizon.

Paulette Jorgensen

Wade was wonderful very helpful...it's greatly appreciated

Jeffrey Stott

Waited 30 minutes to get help, felt ignored and left

Kirk Thompson

Best service out there! Especially for businesses!

Tim Defosset

Friendly and knowledgeable staff at this store.

Jose Luis Cano

It was amazing the attention that I received

Bonnie Roach

Fast curb side. Safe.

Pamela Lemons

Marcos and Marian were awesome

Shantell Erickson

Very helpful and answered all our questions!

Greg Zielke

Nice people. Big bill.

Jed Terry

Great staff. Very friendly.

Lisa Sullivan

Excellent help with Android phone problems!

Rory Duckworth

Can you hear me now...? Good!

Adam Alsuri

Huge store with very friendly staff!

Mary Reade

Great service. Thanks

Mark Reynolds

Great except for the long wait

Loren Weiss

Great customer Service

G B

Great team, great management!

Ramona Randolph

Great help. Courteous.

Bridgette Rodgers

Awesome!

Colten Manns

Big verizon store

Joshalyn Kirkham

VERY helpful staff.

gregory brown

Very helpful staff

James Evans

Good staff to work with

Laurie Rockstad

Great service!

Kalehua Bellotto

Aaron is great

Guillermo Gutierrez

Great service!!!!!

Dustin Ward

Always get jerked around

Momentum Consulting

Expensive

Lee Bowman

Good service

Deedee Barela

Intelligent staff

Taco Brava

Make the switch.

Jessica Bastean

Thank you CHANCE! We went in to complete our trade-in from a different provider and Chance was quick and helpful! One of the promotions wasn’t showing up correctly so he promised to call the next day to confirm he fixed it. We just assumed we’d need to follow up because no one ever calls, but the next day he called me in the morning confirming he fixed the issue. Very impressed with the dependability and customer service!