Reviews of AT&T Store. (Cell Phone Store) in Omaha (Nebraska).

AT&T Store

383 Reviews

191 Comments

Cell phone store

Cell phone store

7820 Dodge St, Omaha, NE 68114, United States

Description

Information of AT&T Store, Cell phone store in Omaha (Nebraska)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of AT&T Store

Popular times

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Reviews of AT&T Store

Echo Smith

Brian Lilly was excellent today helping me switch from US Cellular to AT&T. He went above and beyond to get me switched over even though US Cellular did not make it easy for us. He’s super friendly and a great conversationalist. Even made me laugh out loud a bunch of times. Thanks so much Brian.

Erin W

Andrew K is a great rep to work with. He was very knowledgeable and dealt with my many concerns and addressed them all. He worked really hard to get us what we needed. This will definitely be the location and rep I will continue to deal with. Everyone who worked in the store were polite and respectful. It made me feel good about switching to AT&T.

Jc Rodriquez

AT&T on 78th dodge help me out a lot. I was having issues with customer service on the phone and in council bluffs location. I came in this store and they solved my problem right away. I’m so thankful for all the help Andrew kallio gave me. He had so much knowledge of what what going on. Very well trained! I’m very pleased with the customer service.

Julie Potash

I just had the best experience with Marlena at the 78th and Dodge location in Omaha,Ne. She took so much time to make sure all three of my phones were activated and help me with so many other problems I was having with one of my older phones. She is a great asset to your company!!! Thank you Marlena!!

Halima A

Regardless of AT&T poor service, I visited this location and two young men Brian and Joshua welcomed me and helped me. They were so nice and kind, and I appreciate their assistance.

Deb McClung

Cisco was an amazing representative and helped with my new phone purchase. He was patient, knowledgeable and efficient. There's a lack of customer service everywhere these days but this is not one of them. Thanks Cisco.

Erica Hovey

Erick was wonderful! I was helped as soon as I walked in the door, he had wonderful customer service skills, as well as being very personable and thorough in his tasks. I left the store happy with my purchase and with information that was new and helpful for the future.

Kane Ashton

Shy/Cheyanne (I hope I spelled that right) was brilliant! Very helpful, relaxed, handled my father over the phone which is notoriously difficult, and she made a point to ask my pronouns which absolutely made the experience! Give her a raise please, she's awesome!

AK Armijo

I keep returning to the At&t store because of the excellent in-person customer service. I will not deal with customer service over the phone due to too many negative experiences, including the time I spent on the phone for 3 hours only to learn that I must call back the following day and wait another 2 hours on the phone with them before learning that I must go in-person to have someone look at my phone. I appreciate Marlena's assistance and rapid resolution of my issue.

Jasmuynd Moore

Absolutely amazing experience!!!!!! My rep was so knowledgeable and quick. We needed new screen protectors, and he made sure we got the correct ones and placed them on perfectly! Thank you for the smooth transaction!!!

Vicki Bright

I went to the store to makes some changes on my account, update my name and add some international calling options to my line. Shi was very helpful and friendly! I was pleased with the results of my visit!

Abraham George

I had an issue with my Apple Watch Series 7. Both Marlena & Nick went above and beyond to spend over an hour and a half to work with me & the ATT tech support to fix the issue. Now this is great customer service. Give these both a raise!

amos armijo

I usually don't write reviews, but Marlena helped me with my phone she resolved my problem when I wanted to cancel my services with At&t Thank you Marlena for your help.

Katrina Duff

I chose 5 stars for my visit. It was a great experience. I went to just add myself to my husband plan, but got so much more done. I even got a new phone for free with the trade-in thingy and was able to use other promotion for the protector and accessories. The manager helped us initially and then Shy help us with the rest. They were both very capable and excel at what they do! Everything was taking care of, by the end of it. I just turned my old phone in the next day and everything was done with ease. As for the wait time, it felt like less than 5 mins and I didnt keep track. Despite how busy it was when we were there, we're addressed very quickly!

Kiran Bina

I received the best customer service in a very long time at this location from Shy. I normally do not write reviews but I could not -not do this one. The best part was Shy knew her stuff and did take the initiative to learn more when it did not work. Although I was there for over an hour, I did not feel that I was wasting my time with someone who did not know what he/she was doing ( This is exactly what I felt at another ATT location and had to take off 2 days ago with a temporary fix to my problem). Unfortunately, many unhelpful people are taking up customer services jobs and sorry to say many do not know what they are doing. Thank you Shy for your help. I know my work is not completed yet but I feel confident it will, because you have demonstrated your competence. I am sure your employer is happy to have you work for them.

Rig Das

Very satisfied with the service the agents were very helpful and courteous. They helped me with couple of issues I had. Highly recommended.

T. Harper

I just came from upgrading 5 phones and changing plans. Jack did an amazing job. He was professional and efficient. He made our Friday experience fantastic! Penny finished setting up another account we set up. She was also very professional and provided quick service. Thank you! We will always come back to this location.

Autumn Jones

Cisco & Bryan!!!! 2 outstanding young men who were very helpful & patient getting my insurance claim out the door! For the situation to be as stressful and time consuming as it was, they were understanding & patient as possible! I wouldn’t of asked for any other agents to assist me! Both 5 stars, both deserve raises and their own store!

Heather Vanderveen

I had to go in and get a new phone set up.I was dreading going in. ( Almost as bad as having to buy a new car). Jack was the salesperson who helped me. He was pleasant, patient and knowledgeable. He provided exceptional customer service. The best experience I have had in the 15 or so years we have been with AT&T.

Felicia Washington

Shy and Duk at this Att store are awesome. Anything I need they get it done, quickly and efficiently. I’ll never go to another store. I really appreciate them!

Jasmine Harrison

Cisco at the 7820 Dodge St location was excellent!! He was patient, informative, and greeted me right away!! I felt very satisfied with my experience and I felt taken care of!! I made the right choice to go to you guys for my cellular service!! I am happy to be a customer!! Thank you Cisco !!😁 …

Lori Dilocker

Duk was an amazing help to me as am older he is charismatic and patient and knowledgeable please pay him more and he deserves all that is good

Skeptic L

I've been an ATT prepaid customer for over 7 years now, and I took my Note 9 in for the any year/any condition S22 promo. Brian Lilly helped me, and far and away, you'd be hard pressed to find someone that does their job better than he does his. He talks about products in good faith, with an enthusiasm only a tech guy could have; he helped me get switched over to a postpaid plan (and even put in the extra effort to get it down to just 10 bucks more than I was already paying, and with way better service), set up my new S22 (I'd highly recommend the Ultra if you can spare the extra 400), and instantly fixed a sim card issue I was having when I got to the store the next day (they were closed by the time I discovered the issue). Overall amazing service from all of the staff, and if you're looking to pass a promotion on to anyone, my vote is for Brian. P.S. A floor salesperson that keeps gushing about the product after I've already signed and paid for it is a damn good sign in my book.

Brandon Briggs

Dude was helping me and was super informative. Got me the full hook up on new phone iPad and head phones. Super cool guy. Recommend coming to him every time.

Nicole Schrier Kraker

Andrew is absolutely fantastic. He is so very informative, friendly, professional, and helpful. I have no doubt that he helps people make the best choice for them and make the process as pleasant as possible.

Michelle Davis

I expected to spend hours upgrading my phone.I was excited to get a new phone, I also dreaded the time I would spend. Jack was quick, he made sure my wife and I would be satisfied with our purchases. He shared his knowledge and helped us make the right decision. While I know he is a salesman, he did not come off that way. The accessories he suggested really were great deals. It was really one of the best experiences I have had buying a phone.

Lina Romero

Shy was amazing to work with! She was very thorough and took her time to help me. I love the team work at this location to ensure customer are taken care of. Bryson and Shy were very helpful! Thank you for being awesome and making my experience great! (At&t Dodge St Location)

JayPak

Andrew and Josh get 10/10 for outstanding customer service, come in and talk to them for all your needs, wireless, direct tv, hardware, software.

Punam Rai

Duk was a great person. He helped me with so many things today. Great job Duk!!!!

MsScorpio89

I walked into the store for only what happen at Sam’s. But I was able to get everything that I needed done with Duk and Amber’s help they were there for me to help me from the beginning to the end. If it wasn’t for them I’ll be paying way over. So I’m really glad that I had them to help personally and they took their time to make sure that you were happy with everything. So I just want to thank the both of them.

Egalle Bridges

Duk helped me from start to finish, it was the fastest best customer care I've had. He showed that as an employee that he was very knowledgeable about all products even giving his honest opinions, and on top of it he personally showed me the options of which plan/plans would work for me with discounts I didn't know about. I would personally recommend him to any veteran/first responders out there looking for new service or wanting to switch. Again thank you Duk

Jimmy Chavez

Horrible, awful experience. Why’s it rated five stars? Because the assistance my wife and I received from the associate Shy was outstanding!!! The horrible, awful part relates to the 7 years prior of bad service from other AT&T stores and even customer service via online and phone. Shy helped us set up our online access when we had been told repeatedly we couldn’t be helped with it. She found where we were being overcharged for unnecessary services and then actually sat down and went through EVERYTHING to figure out what we needed for our situation. If it wasn’t for her, we would have finally left AT&T. I know it took us awhile but we are grateful for the help Shy gave us!

Charlotte Gregersen

After many hours on the phone and 3 different AT&T stores, we were blessed to find Amber at the 7820 Dodge store in Omaha. She spent a couple of hours with us on a busy Saturday last Fall running into the same phone holds we had experienced. Her patience was beyond measure, and our problem was solved. We came again today, 1/13, and once again she solved our problem. There are no words to describe how grateful we are.

Nate Y

Helpful and respectful staff! Pretty sure they lean towards trying to promote and sell the iPhone, not a big fan of that but my friend is so made her day haha. Not a bad place to visit. Also saw a customer being disrespectful and aggressive towards a staff member and he remained calm and collective. Lots of kudos to him for that. He (the worker) definitely deserves a free month of service from y'all.

Elite Staff

Shy helped us out when my husband and I ran into some issues with a shared friends and family plan. She got us into our own plan and took care of basically everything for us. Wonderful customer service from her.

Gina hrtoftxgrl

I recently lost my mother and was having a very hard time closing her cellular account. I can't say enough about the professionalism, courtesy and wonderful support the manager and Francisco provided. Francisco is very knowledgeable, greets everyone with a smile and he and the manager were able to help me close Mom's account within minutes! After the horrible /traumatic experience at the 9614 S 71st Plaza location... (Nobody should be brought to tears trying to reconcile a loved ones accounts!) I highly recommend the team, and Francisco at the 7820 Dodge location! Don't waste your time - let the friendly team on Dodge take care of your AT&T needs.

Jinsim Xanap

Duk was especially helpful with transferring and upgrading multiple lines of service from antiquated mobile carriers for my family. He turned a process that I assumed would take many, many hours into a simple morning transaction filled with good conversation and solid advice. My family has so far loved their new phones and knows they can definitely find support at this ATT store if needed.

Greg Burnett

After 2.5 hours on the phone with 5 different offshore support people trying to get my new iPad on my internet account, I gave up and went in to see Andrew in this store. Andrew had it all fixed and running in 15 minutes! He is a credit to AT&T, and I am certain you are not paying him enough!

Michelle Beck

Everyone is very helpful and friendly! Cisco is very knowledgeable, patient and honest. I am so thankful that he has been here to help us, we switched three lines from Sprint to AT&T it was the best move ever. I am relieved to be with a phone company I can trust. When you stop in ask for Cisco you will be glad you did.

Ben Smook

The sales person was absolutely wonderful. He got us the most for our phone saved us money and was a delight to talk to. Excellent job. Thank you Jonathan for making our visit a great experience.

Mary Kincaid

I wanted to tell the store manager what a pleasant time and how she helped meThe time she took with me was Great. She is an asset to your company. Great Service. . And she didn’t complain about all she did for me. Thank You so Much.

shari palmer

A big shout out to Francisco Castellanos at the Dodge Street Store. My Note phone has been giving me trouble and I was frustrated by the on line assistance. Francisco listened to my problem and quickly got me directed to a location to get it fixed. His customer service and helpful approach was the best...We need more Francisco's in the world!!!

Damian Nordahl

Duk and Brandon were amazing helping us get our phones up!

Jill Cowley

Went into AT&T on 78th and Dodge in Omaha Nebraska and was helped by Amber. She was awesome and got everything we needed done! Great store and Amber rocks!

Steffen Albright

Went in today needing a new phone after I dropped mine last week. I had exceptional service from their associate Brandon, who made the process quick and painless. He was able to answer and address any of my concerns and questions. My experience at this location really made me feel that my needs were a top priority.

tywaun muhammad

My wife and I had a beautiful experience with Elliot our sales person. He did a great job explaining our plan and setting us up with some great phones and great service. Thank you so much we will recommend all our family and friends to come to AT&T. Yours Truly Tywaun and Chanda Muhammad

habiganj1

As a in store customer received excellent service from Sean Boadwee to get a new upgraded phone, manage my unique situation and assist with data transfer. Even better support than I got when I called at&t customer service. Special thanks to him.

Caroline Gonka

My husband and I went to the Dodge St location for an upgrade and to have our bill looked at to see how we could get it lowered Jack was the team member we worked with and he was amazing and very knowledgeable he looked through our bill helped us save a substantial amount of money he also got our upgrade and made sure he answered all of our questions and that we understood everything I went back a week later Jack was there and we were very happy to work with him again!! The Dodge St location is a all around awesome location!

Zaki P

Sky was extremely patient and helpful. She answered all of my questions and helped me set up my phone before I left the store! She was also very thorough in explaining my new phone. Thank you Sky.

Darlene Miller

Best place ever. They were so friendly and John was so helpful and knowledgeable. He made the process of getting a new phone fun and easy and made sure all of my questions we answered.

Michael Lindsey

Shyanne greeted us at the AT&T store on Dodge St. She was very helpful and courteous. With her help, we selected our new phone. Shy explained all the advantages of our new iPhone. She is very knowledgeable and recommended several items that we would need to set up and use our phone. I would highly recommend this young lady for any phone purchase from AT&T. I have purchased several phones and I have never had the exceptional customer service that Shy provided. She is an asset to this store and a pleasure to work with.

Erika Quiroz

The workers were very nice they helped me with my problem I have been in others stores and they couldn't fix my problem in this store they fixed it right away.

jomahab US

Cheyenne was wonderful! She helped my husband set up his new iPhone after having only had an android. She was patient with us older, tech ignorant people. Cheyenne explained things, answered questions, set things up, even connected the phone to his hearing aid, and sent us away feeling confident. She"s a huge benefit to AT&T! She deserves a promotion & raise!

Jason Kotas

We were assisted today by Shy and she rocks! Was super friendly, knowledgeable, and new her stuff! If you go to AT&T on 78th and Dodge ask for Shy.

Andriana Rogowski

Shy was absolutely amazing!! She helped me make my bill much more affordable! Great communication and service!!

Jim Moylan

Have had 0 success calling into AT&T for help or chatting. Went to store and Jack helped me solve my issues and exceeded my expectations. Thanks again Jack!

Mike Mcfarland

Cheyenne was a total rock star greeted me as I walked in and immediately got to helping me with my experience at the store was very kind and very helpful best experience I have had ever

Willa Siemek

Brandon has exceptional Customer Service skills. He always gets right back to us w/answers and gives us honest answers not just what we want to hear or what benefits him. We are snowbirds and have dealt with another AT&T location in GA where we are lucky if they even answer our call. We so appreciate having someone like Brandon Dahir that we can count on at this location...

Marline Brownlee Tan

AT&T on 78th & Dodge is the place to go. My Sales guy Gabriel, did a phenomenal job. He’s on point of the phones & plans that I need for me & my family. The rest of the staff are so friendly & attentive as well

Brijae Littleton

We spent our day going to different carriers getting ridiculous and unreasonable prices. Jessica and Nick were very helpful and friendly. They provided amazing customer service with reasonable prices. Highly recommend AT&T.

Sue Carlson

Marlena was so awesome! She ia why we keep coming back to AT&T

Guoqing Lu

I spent hours, if not days, to get online order and account mistakes corrected. It was unresolved at all. I had to come to this store. All problems were resolved and clearly explained.

H&H Outdoors

Shyann was so helpful and full of knowledge about the steps we needed to add another phone to our plan. Definitely a rockstar and recommend her if you need help.

K Johnson

The team at the 78th and Dodge location were great! Brandon greeted us and immediately helped us to make our switch to at&t easy. Unfortunately our phones were not able to transfer data the same day, so we had to go back the next day. But no worries, Bryson and Eliot helped us complete our information transfers and they answered questions we hadn't thought of the previous night. Look out for one of these three if you ever need help.

Sandy Moore

A young man by the name of Bryson Twist started my new year off right!! I came into the AT&T store on 78th and Dodge this afternoon very frustrated with a broken iPhone and he sat with me and worked through all of my issues!! My tech skills are very minimal so he guided me through the entire process with a smile and a listening ear. This is the store I will use to purchase any phones or supplies I need in the future and I am highly recommending it to my friends and family! Thanks again Bryson!!

Shane Bradford

Brian was awesome. You are lucky to have him. I came in frustrated about my situation and he made my day!

Bri • Briana • Brandy B.

Didn't have my phone in stocks, but the staff was very helpful and found a way to reduce my bill 60+ so that was a bonus for sure!

JUANITA Worster

I WOULD RECOMMEND AT&T TO EVERYONE!! I WAS WITH COX CABLE BOY MY BILL WAS SO HIGH!! JACK HELPED ME OUT AND HELP.ME A BLESSING AMYSELF ALOT OF MONEY. THERE MANGER PENNY IS SUCH A BLESSING!! VERY VERY KIND PEOPLE!! SO YES I RECOMEND THEM VERY HIGHLY!! A VERY VERY HAPPY CUSTOMER!!

Trevonnel Brown

Had an amazing experience with Bryson and Kaley. I have been on the phone with reps and visited another store and they solved my problem and so much more. I always have a great experience at this location and deal with them often and again they did not disappoint!! It’s really refreshing to still find people with great knowledge and great customer service. I left with what I came in for and more!!!!! A++++ service👌🏼👌🏼👌🏼

Ryan Roy

Jennifer is truly awesome at what she does! She goes above and beyond for the customer she’s helping! I wish my service would have worked out with AT&T! In the future I will return, because of her! Thanks for everything!

Awn Lahpai

We switched our five cell phone lines from sprint to AT&T just now and Francisco was the best of help, we definitely recommend this place. And thank you for everything because you went above and beyond.

Lena Ward

Duk was very friendly and was extremely helpful with explaining everything I needed to know. He was patient and kind throughout the whole experience!

Kyung

I want to thank Sim one of the stores managers. I had concerns about my BOGO deal that that I was told by the customer service line was not added and incorrect. I confronted the main store I went to which was at another location and received disappointing service where they told me the sales agent who helped me would call me back and they never did. Called the next day and I asked for the manager and the gentleman said he was the manager, but wanted nothing to do with my concerns and told me he would have to talk to the original agent who helped me. Hmmm... your the manager? and you refuse to take ownership? and won't even look into my problem unless your sales agent is there? This was horrible and to top it off the customer service number goes to people who don't even know their own BOGO deals and tell you how the store messed up when they don't even know if they did or not. Sim isn't even from the same store I did this at and he took ownership and helped me and understood my concerns and helped me resolve it. Guess what the other store still hasn't called me back!

Jason 5 Hill

The gentleman had pretty much resolved my issue when another lady came up and told him to reset my network settings. Now all bluetooth devices, saved wifi networks e.t.c are gone. Thanks a lot. Maybe we should wait until an associate asks for help before offering useless advice. He clearly had it under control.

Stacy Tompkins

Bryson was an outstanding customer service aid. He took the time to clearly explain everything on my bill to this senior gal. It is unusual to get such a nice person to help. Thx Stacy

Ashlie Pecha

I had some issues with my Apple Watch I purchased not correctly connecting and Gabe was very helpful, pleasant to work with and was able to get the issue resolved.

Casey Christensen

Stopped here to price check plans and to find out if we had coverage in our area. The store was clean organized and the employees looked very proffesional. We were greeted right away and shown to a member off staff who would help us. We found out right away that we would not be able to get good cell reception in our area and the employee did not try to talk us into anything based on that fact which I really appreciated. We had a bad experience with Sprint a few years back. They talked us into getting phones even though they knew we would not have any bars and that where we live we would be charged roaming fees. So thank you at&t for your honesty. If new towers every go up near my area I will be back. :)

LesLee Ekwall-Hacker

Dum was so helpful and he made our whole day.

Michael Falk

The wifi was down and they let us take our new phones home to use our wifi to use smartswitc to transfer our phones data after we sold our old phones back to ATT

Margaret Nelle

Superb help from Cisco. Thanks. Margaret

April Gladfelter

Awesome customer service worked with Jack he was super. Answered all questions explained everything we asked him. Very pleased

Colby Barak

I have never had anything but good luck in this location - Duk (pronounced Duke) was a great help with a multi-layer set of issues, then helped me set up appointments for our home security and satellite dish - and we really love them all. This sounds like an ad, but I am real, they are too, and I go there first.

Jeremiah Kuhns

Had a great experience tonight when Ryan Skahan helped us out. He really went above and beyond to serve our needs and inform us of all of our options, not just the ones that make them the most money. Really impressed.

Mark Durante

I usually walk into this place knowing exactly what I want so I usually get pretty decent service without all the sales run around. The only downside is the this place is at a pretty busy location in town and if you are here at busy hrs you can expect to wait up to an hour in queue before getting help. I have tried the South Omaha location I which I also once waited an hour, then they didn't even have the proper size Sim card for a 6 month old flagship phone. Micro and opposed to nano if I remember correctly. That was ridiculous. So despite the potential long wait, this is where I go because I know they can easily get what I need.

Nyachang Gatluak

Amazing customer service. Thanks for taking care of my AT&T needs Jonathan! You rock!

Shannon Bigler

I love this place and Jack was super amazing and helpful! He spend so much time figuring out the best plan for me!! 10/10 would recommend I’ll never go to anyone else

Patricia Gaines

Prompt service yet watch the hype about "free" phone. Staff efficient helpful and no pressure.

damon peters

I only go here when I must. They are so slow to move through their waiting list of clients. There is a better way to serve their clients, such as have the person checking you in see if they can solve your problem instead of waiting for slow moving clients ahead of us to always take priority. It’s so slow.

Chelsey Crawford

I went in trying to solve a problem I’ve been having for awhile and the sales representative I had was awesome. He got it figure and solved for me. He was awesome! His name was duk.

Nora Plambeck

Jennifer was amazing !! She was so patient and helped through all our questions and issues .. She made sure we got everything we needed before we left ! I wish every customer service was the same :)

Margaret Hansen

Duk swapped my card to my new phone and promptly got all the data, pictures and apps downloaded. Great job.

Perry Robinson

Duk Truong did a great job

Joe Hans

Best experience at a cellular company yet, have had some real winners, over the Twenty years i have had a cell phone, She helped and ever answered some of my Questions before I asked wish she had been there the whole time.

Magan Smith

Gave was a doll and very knowledgeable!

Dan Downs

Duk was so helpful in porting over my mother and father in law to my account, despite the difficulties Verizon caused in getting it taken care of. Thanks again!

Jasmila Brown

Listen Gabriel was a breath of fresh air he helped me transfer my phone and didn’t even seem like I was being a bother no matter how much I didn’t know about phones he is amazing give that guy a raise KUDOS !!!!

Tiki Naujoks

Experience was great. Fast friendly and informative service. Thanks Brian!

Tawni Whisler REAL ESTATE AGENT

Koby Sway is amazing - he helped me switch over from Sprint and accommodated me and answered all my questions i had while switching. I would recommend this store to anyone looking to switch to ATT!

aka Lu

Amazing service helped us with so many deals go in and ask for DUK he’s awesome and super friendly and understanding that’s the plug 🤷🏽‍♀️😌 …

Lisa Salerno

My family and I have received excellent service here!!

Andrew Manhart

The staff ('Shy') was courteous, professional, knowledgeable, and VERY helpful with my customer service needs.

Farida Ryan

I had amazing service and experience Francisco provided. I really appreciate his help and his knowledge was beyond my expectations. I will send all my friends to him. Thank you!!!

Angelica F

Duk gave us exactly what we came in for and did not try to get us to go with a different newer phone. It was a quick visit and the premises were clean

Neil DeVo

Loved the experience. These guys are knowledgeable and got me signed up and my number ported over fast. Easiest phone carrier experience I've had yet, and probably the best.

Ruben Johnson

Great customer service from Shy...called 800 number and they couldn't figure why my photos wouldnt transfer to my new phone, but not 10 minutes in the att store the Rep Shy fixed my problem got my photos downloaded on a screen that half worked...thank you soo much Shy..best service in omaha!!!!

Wyatt Schulz

Had very poor customer service from verizon. Switched to ATT. Bryson at this location made things quick and easy and apricated his help greatly!

Mattie Lemon

Received exceptional service from your rep Eliott he was very knowledgeable and patient with he needs to be a manager or something with leadership he would run a great store

A Larson

Bryson and everyone here was awesome. We went to multiple stores to figure this out and they knew the most and found us the best deal. Thank you!

Tina Mercer

An excellent job sharing information and showing me how to use my new phone Highly recommend Jack .

Joni Fuchs

Bryson can be counted on to answer any question that comes up!

Anthony d'Ercole

Great salespeople with some great deals for first responders.

Tony Stark

This is a roll of the dice kinda place,,, theres some really good and friendly workers and then theres those just waiting to get their paycheck,, I have ben greeted by both types,, the most recent one,, I got a lazy , rude, and had no idea what a cell phone is type of sales person... so I went to Nebraska Furniture Mart instead,, and bought the same cell phone for same price,, what made me decide where to do business fell on the customer service,,, If I get treated like royalty, I will buy regardless of price.

Terence Crayton

Great service with a appointment.

Cristina Murray

I’ve been here twice in 30 days and both times received outstanding competent service. Thank you!

Cheryl Phalen

Shy was super great. Helped me so much!

Aida Soria

Had a great experience. Francisco was quick but also thorough about the products that saved me a ton of money

Caroline Trupp

Francisco was very helpful and knowledgeable on the products! Overall fantastic experience.

Dane Klein

Always helpful and fast.

Luxury Life Cleaning

The experience was very good. Didn’t care for the fact that IPhones no longer come with a full charger.

Mura Renewed

Brian did a fabulous job quickly. My favorite

Nuclear Panda

Wonderful service, really felt like they understood my needs. Everything was explained clearly.

Jessica Claypole

Very kind helpful and able to fix the technical error on the paperwork and still helped me with my new sim card even though there was an error on the account information

Melissa Ongesa

Jack meet at door. He even asked what do for living saving me 25$ a mont was not expecting

Jeff Epperly

Bryson was super helpful and efficient. Always get great service at this location.

cody mcconville

The staff was so nice and helpful! I really appreciate what they did to help resolve my problems

Cassandra Essien

Customer service was AMAZING

Willie Garibay

Very attentive staff. We drive all the way over there bc the council bluffs att store sucks badly!!!!

Wayne R. Shaw

Always Fun to Drop by, pay my bill with the Kiosk and have any questions I may have, answered by the Truly Thouroughly Knowledgeable AT&T Representatives ! 👍👍👍👍🤘 …

Alex Lam

Bryson got us taken care of in no time. Great trade in deals.

Jaci Kastl

Great team at this store. It's the only one I will go to!

Amanda K C

If you have an iphone, and its broken, dont take it there. They wont help you fix it. They just want to sell you something.

Robb Aguirre

I thought the sales woman was amazing she answered all of my questions.

Michael Montague

WAS VERY PLEASED WITH AMBER EXTREMELY HELPFUL EXTREMELY PATIENT WILL BE BACK BECAUSE OF HER

jeffrey Cordle

The employees were nice and willing to help.

john ford

The store would not allow me to pay cash for my phone. I had to get on a payment plan. I left empty handed.

Joseph Bolil

Very helpful staff looking at upgrades, and no pressure

Rick Lindstrom

Jack great customer service guy appreciate them thank you

Terence Maher

These guys are always great, informative but not pushy.

jerry handy

Customer service is always 👌 great at this location 👍. …

Tara Kennedy

Always good customer service. Still like sprint though.

Pete Bingham

Very helpful and patient with someone that isn't very tech savvy

Scott Shelton

Great AT&T store for what you need

KeepingIt Real

Very fast service and friendly staff!! Thanks Duke you were very helpful!!😍😍😍 …

Edward Rausch

Excellent service on Thursday morning at 1000 by a great young man.

Ricky Dean Pearson

A great place to get connected...

Wendepasde Vincent SAWADOGO

Excellent customer service. Thank you Cisco

Dai'Vi Vasser

GREAT SERVICE!

Tyler Prendergast

Great and friendly staff. Can't recommend enough.

J Brown

Very friendly staff. Duk was outstanding and very knowledgeable

gudelia esquivel

ATT was great. Thank you Rob for your help!

Tom Bertino, Jr

Helpful staff. Very clean.

iola sutton

I got a new phone A Galaxy S10e is it exceptional

Tyler Major

It was good experience. Fast and nice.

Aaron Jones

This store hands down has to be the best store in omaha.

Desaray Crampton

Very friendly. Set up my new device quickly.

Sean Typher

Very friendly and helpful staff. Short waits too

Pastor Michael

Helpful staff got some customer's questions answered

Tammy Santiago

Thank you Cisco awesome

Janelle Woody

Rob was so helpful. Great service!

Daniel Diaz

First class service. Very helpful and knowledgeable.

Alvaro Banuelos

Asian gentleman was fast and friendly.

Jasons OK

I'm a long time AT&T costumer and this is the store to go to.

michelle Jones

Andrew is the GOAT!

Ben Mathes

Everyone here is super helpful and friendly! 5 stars!!!

Daniel Shute

Can usually get in and out with out any hassle for the pay machines

Jota Ramos

That guy didn't know what he was doing...

Margaret Nelle

Fantastic help from Brian !

Stuart Schweitz

Have DirecTV through AT&T...solid company

Stuart Hart

Brian was great

Hugh Auchterlonie

Great customer service!

Phillip

Great customer service this is you

Christopher Klimantas

Just go there amazing

Anthony Fultz

Just retail, no real help here...

john Scott

Really helpful.

Steve DiMauro (Today's Painting)

Great service

Yo Me

Great customer experience

Ryan Barak

Quick friendly assistance

Anna Welch

Always great service

Kelli Kyle

Helpful

Rosemary Onyango

Customer service was poor

Feodora 052010

Great service

zay Yar Chit

Very friendly

A Grip on Life Coach Derosa

Great people

Matthew Gall

Good helpers.

Rich Dawson

Great service

Lonnie Robbins

Great service

PRAYING

Nice people

Maya Ravensong

good service

FredGail Ross

Andrew was very patient and informative, We left the store feeling very good about our vist. Way to Go Andrew

Salvador Guerrero

Excellent service in Spanish.

Oscar Caban

Very good

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