Reviews of Verizon Authorized Retailer - Victra. (Cell Phone Store) in Newark (New Jersey).

Verizon Authorized Retailer - Victra

337 Reviews

120 Comments

Cell phone store

Cell phone store

220 Harrison Ave Ste A1, Kearny, NJ 07032, United States

Description

Information of Verizon Authorized Retailer - Victra, Cell phone store in Newark (New Jersey)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Verizon Authorized Retailer - Victra

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Reviews of Verizon Authorized Retailer - Victra

John Bednarczyk

Emanuel helped me update my new iPhone and suggested a screen protector. His patience, demeanor and knowledge really made my visit a pleasant experience.

Blesing Osojie

My experience here was great! Robert was very helpful and was patient to walk me through the process of porting my number and getting the best mobile plan for me! Thank you Robert!

Stephanie Marie

This place is great. I desperately needed a phone so bad, my phone was literally in pieces..long story, but the staff was so personable and kind. I believe I was being helped directly by the manager, his name was Robert. He provided all my options like insurance but I chose to upgrade because I was very overdue. I love my new phone and I'll definitely recommend this place to anyone else in the area.

Elijah Acevedo

I must say that I experience the absolute best customer service you could ask for! I would like to thank McCoy so much for his help! I not only was able to successfully switch over from T-Mobile, but I was also able to port over my existing phone number in addition to getting a little upgrade ( an early birthday present!) He is an amazing person who knows how to treat his customers! Verizon please give this man a raise or some perks for his services! He is definitely well deserving.

Liliana Cristiano

Robert the manager was very helpful. Thank you for help my daughter to get the right plan.

Oscar Cruz

My dealing at the Harrison Store was very smooth they took care of what i wanted.

Alyce Rosado

Emanuel (Manny) was such a great help with assisting my family and I! He was extremely professional, patient, and knowledgeable about the products/ company. When he did not know the answer to my questions, he guided us to the direction of where we can find one. We stood past closing time and not one time he made us feel rushed or as if we were a bother to him. Great customer service skills. Awesome job! The store was neat/ clean, everyone was practicing social distancing, and were wearing mask as well.

Allison Migliore

Brian is an amazing associate so knowledgeable, patient and kind. We will definitely be back for all of our future phone needs

yesenia torres

Went in 7-23-2020 to upgrade my sons phone ended up upgrading mine also sales rep was awesome I think his name was Brian. I had a issue with my phone so had to come back the next day which Robert helped me. Robert is amazing he knows exactly what he is doing I love goin here very friendly environment keep up the great job guys.

Aharon Patterson

The sales guy (Brian S) was a champ and of great help. The store in general is clean, airy and all in all, a very nice atmosphere.

Tasha Brevard

Everyone was Professional and knowledgeable about the products.

Leo González

Very helpful salesperson, offered to find the right phone plan for my need. I brought my own phone, and he installed the SIM card , made sure the service was working properly. I would recommend the store, and go back if I need their service again.

Michele Reilley

Brian was awesome and helped me and my boyfriend understand all of our phone options. He was patient, understanding and really cared about us as customers, especially when we had such an awful nightmare the same day at a local Sprint store. He helped us start to finish and I will definitely go back again!! Thanks Brian!

Christopher Rodrigues

Went in to get a new phone and line and left within 30 mins. It was quick and very well taken care of. So far I’m enjoying my new phone and the benefits that Verizon gave me.

Ellen Stewart

Visited the Verizon store in Kearny New Jersey. I was pleased with my experience with Robert. He was knowledgeable, efficient friendly and exceptionally personable. I will go back there again. I have found the right place. Go visit that store. You will be glad you did!

Diane Almeida

Brian is wonderful. He walked me through all the up grades. Answered all my questions. Was patient. Gave me quotes for fios products with no pressure. I will come back here to do more business. Rate Brian a 10.:)

Diana Singh

This woman was great! Patient, sweet and helped me to understand every question I had. Thanks!!!

Cris Esp

Friendly, knowledgeable team. I was greeted the moment I walked in the store and helped right away. I went to upgrade my current service and I had tons of questions, which they were able to answer. I was very satisfied.

xabelina vargas

Robert was very fast, friendly and very helpful with my new connection and services. I couldn’t be happier with my new iPhone and fantastic wireless service. I’m looking forward to my new relationship with the Verizon wireless crew and their services.

Jameerah shadayah

Phone completely shut off and wouldn’t come back on and Robert and Juan did everything they could to get me another phone and upgrade my devices . Extremely helpful, professional and nice every time I come here

Ricardo Silva

My girlfriend and I both came in to get myself an upgrade as my iPhone X was acting up. Bryan at the Kearny, NJ location was great, no pressure to get any extra/unnecessary items. Long story short I was very close to switching carriers. He explained and made the whole process a breeze, even came out with a long over due upgrade for my girlfriend as well!

Krystal De Masi

My dad and I went Saturday,I was having trouble with my other phone,went to see if I could update,not only did I get an upgrade but a promotion was going on,I got my first ever tablet. The sales people were inviting as soon as we walked in. Brian.S was our sales person,he told us all about the different promotions(once he got the info about our package we have with verizon).He helped pick out my phone case(even suggested if I didn't see anything he would order something,send to the house),but he picked out one that had my name(spelt different),he picked out the screen protector and the case for my tablet.Brian also put the case and protector on my phone and tablet,transferred all my info on my old phone to the new one.Even as we were sitting at his desk and he was helping us,everytime the door opened he greeted all the customers(even the other salesman in the back did also). I would recommend this store to all my friends who have verizon and anyone else who does too.I would also suggest Brian.S as your salesperson too. I love my new phone and tablet ......

Lizette Fuentes

Robert noristz was excellent. He is extremely thorough & patient. I've only dealt with him since I became a Verizon customer. He's also very pleasant & kind.

Chiveau Jamai

Employee was extremely respectful, thorough with his explanations and personable. I would definitely recommend, if you're in the area &&have Verizon... visit this location.

Mark Griffin

This is a great place number one Verizon store by far employees are very helpful and very professional at what they do and they care for there customers love this place.

sonyeris de aza

Brian and the rest of the team at this location went beyond themselves in helping me with everything i needed. I am very thankful for their excellent customer service skills!

JEROME GRAYSON

The professional vibes of a authorized Verizon store , greeted me at the door. The sales representative was very helpful . The store manager was very helpful as well . with assisting the sales representative, at the store location. Also the version store in kearny N.J. was very clean,

Manveer Sanghera

Great service. Explained all the options perfectly and made the entire process seamless. Very pleased with service. Thank you, Brian

diosdado hanopol

Covid 19 changed the customer experience but the staff do their best to accommodate and address every customer s needs . They are courteous and never in a rush .

William Martinez

Brian was great! Coming back for another phone soon! My wife will love her new S10+

Justin Pagan

I would recommend Brian if anyone is look for service. He provides excellent customer service and has a lot of patience. Down to earth! Thanks man!

Ivellis Trabal

Amazing customer service. I'm always reluctant making these kind of purchases but Brian is excellent. I know where to come from now on.

Steven Lopez

Was in the store for the last reviewers interaction, she spent almost the entire time on the phone, not sure why the negativity, was helped promptly after she left solid customer service

Jussara Dornellas

that I was very well attended

Yesenia Alvarez

Went to the store for an upgrade and Sebastian messed up my order but luckily Brian was able to help out. Thank you Brian! Would return in the future!

Timothy reganelectric

Picked up my daughter's new phone. Quick and easy, nice kid handled the operation

Jen

Brian was great help, got myself a new phone and I love my Pixel 4 😍 …

Niman Aziz

It’s was very smooth pick up guys were super busy.

Caridad Hernandez

It was a wonderful experience dealing with Victra. Courteous, informative and in a short amount if time. Great experience! Thanks!

Debra Ann Linguard

Great service, clean environment, and informative. I will visit this location again.

Jose DaDon

She was wonderful and very helpful

Krys G

I went in to open a new line and purchase a new phone. Quick and simple process thanks to Brian.

Lyndsey Perez

GREAT!

Joaozi nho Pereira

Adolfo gave us such a positive experience that i will be sending all of my friends and family A++ service.

major sweet

I can’t remember the manager’s name but he helped me out and I was in and out no problem

Tomas Vilchez

It was a fair services. I really like corporate Verizon stores. They don't have many products.

Colleen Murdock

Wonderful store

jay ocasio

The store doesnt just try and sell you they give you the best options for your situation.

Frieda Ianneillo

It was very pleasant experience. Robert was very patient and very very helpful !

Kevin Welsh

Great personable/professional customer service top of the line products

clarence beaufort

Brian went above and beon I would recommend him to everyone..

Zero PC Center

this guy adolfo is a genius he did some crazy troubleshooting on my google pixle got it up and running made my day AMAMAMAZZZZING .....

paul calderon

I had a great experience and a great deal with my new plan.

luis gomes

They were very cool, and kind and very patient.

Ronald Boyle

Thanks great service , this store rocks thumbs up 👍👍👍. Adolfo 1# …

Michael De La Cruz

Very nice people really trying to help you out.

Stephanie D

Great experience as usual, very clean and professional.

Cathy Smith

I had a great experience. Brian was wonderful

Luis Martinez

I got a great deal today real happy thank you Adolfo

Gerson Kuhl

The person who assist me was very professional and fast!

Jennifer Ledesma

Fast service; very helpful workers.

Iyabode Coker

Satisfactory...keep the service up...

Gina Colasurdo

Adolfo is the greatest . The best Verizon store in new jersey.

marjorie ellis

Best experience ever , give this guy adolfo a promotion thanks again.

Alexis Oliva

Great place i recommend Adolfo such an awesome help. Thanks is so much.

Chris Brown

Adolfo thank you very much. Great service .

Margoth Santander

Robert is Excellent !!! customer service was great😉 …

Abdon Manny Bonilla

Same old Verdon store. Same items, no extra special deals, or items.

Marcos Reis

Very kind and professional

Margaret Redling

Brian was most helpful, knowledgable, and patient.

Julio Dapena

Was a great help got everything i needed

Peter Taylor

The best store, the best employee's thanks Adolfo.

thomas wilgus

Good covid set up, helpful staff

sergio souza

Perfection great service Adolfo is the best. TY

Joey Portela

LGV30 great phone thanks for the help adolfo.

Brandon Nicholson

That Kristina girl is LIT!!!! Perfect customer service!

Paulo Lopes

I give adolfo 100/100 greatness. Amazing help.

Phillip Booker

Adolfo thanks for the help A+ great service.

Jose Pereira

Adolf thank you so much good place.

Winy Sanchez

Excellent, friendly and expert service.

Leilyn

Really friendly, good service.

Yessica Palomino

Received good service at Verizon, good customer service

angel ferrer

Good services. Explain was good

Filek Bernadett

Adolfo is the best thanks so much 😀. …

KATHY DERAY

Extremely friendly and helpful .

Michael Kowaleski

Great experience . Great help . Thanks adolfo.

Ms. Williams

Always a pleasant experience

James devries

Great!!

Omar Burga

Excellent service, all clear

Lenworth Brady

Adolfo is a Stand up guy thanks.

Marie thomson To

Thanks Adolfo for fixing my internet.

dennis travis

He was very good

Ramon Entringer

Good crew

emmanuel carvalho

Very good and friendly

Marykate Kuruc

Everyone’s great

Patricia Kerny

Wonderful service!

Zoraida Rivera

Great👍 …

carlos vazquez

I loved 100%

Clint

Robert was fantastic

Kim Bruno

Excellent service

Cyrus Ramirez

Great service

anthony davidson

A++++ thanks Adolfo !!!!!

Georgette Robinson

Very good.

Mario Silva Jr

Satisfied !!!

Samuel Purpose

manage a team

Raquel Lago

Awesome!!!!!

minnie pauz

It was great. The sales associates were very knowledgeable and helpful.

alfredo solari

(Translation) My experience was very good, they treated me very well and with the speed that one requires plus the experience of Ms. Alicia (Original) Mi experiencia fue muy buena, me atendieron muy bien y con la rapidez que uno requiere mas la experiencia de la srta. Alicia

Juan Diaz

(Translation) Good customer service, fast and without trauma. (Original) Buen servicio al cliente, rápido y sin trauma.

SIERVO Y ESCLAVO DE CRISTO REVELACIONES

(Translation) Excellent attention, very professional and a good knowledge of cell phones. (Original) Excelente atención, muy profesional y un buen conocimiento de los celulares.

Mary Tejada

(Translation) Juan treated me very well and was able to help me with the change of phone and I was very grateful (Original) Juan me atendió muy bien y pudo ayudarme con el cambio de teléfono y me quede muy agraddcida

Rodny Roncal

(Translation) Excellent cordial treatment, clear and concerned about satisfying the needs that I had as a client (Original) Excelente trato cordial claro y preocupado por satisfacer las necesidades que tenia como cliente

Vitorino Castro

(Translation) Thank you very much Adolfo good boy. Fast and good service. (Original) Muchas gracias Adolfo buen muchacho. Servicio rapido y Bueno.

Jose Liza

(Translation) I like this place a lot, thank you Adolfo. (Original) Me gusta este lugar much as gracias Adolfo .

Peter Izaguirre

(Translation) Thank you very much Adolfo, for your help you are the best. (Original) muchas gracias adolfo , por su alluda eres el mejor .

Juan Pablo Ramirez Bizama

(Translation) Excellent place and commitment to customers (Original) Excelente lugar y compromiso con los clientes

Jose Tome

(Translation) Thank you very much Adolf. (Original) Muchas gracias adolfo .

Valeria Baluarte

Asia Drumgoole

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