Reviews of Lake Effect Phone Repair. (Cell Phone Store) in Grand Rapids (Michigan).

Lake Effect Phone Repair

238 Reviews

219 Comments

Cell phone store

Mobile phone repair shop

38 Commerce Ave SW #104, Grand Rapids, MI 49503, United States

Description

Information of Lake Effect Phone Repair, Cell phone store in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Lake Effect Phone Repair

Reviews of Lake Effect Phone Repair

shaggy 505

My son dropped his phone. Zakry tested it and helped us find a used replacement that fit our budget. He got the service activated and installed a screen protector. He had a great selection of near new iPhones to chose from. Very happy with the selection and service! Hopefully we don’t have to go back soon:)

Ethan Lajiness

I had an absolutely amazing experience at Lake Effect! Zakry is super down to earth and very knowledgeable. Not only that, but his business is clean, organized, and he took care of my phone in less than half an hour. He offers extremely affordable pricing for display replacements, and he even threw in a free screen protector for me because I currently a college student. Overall, awesome experience. I would recommend Lake Effect over any other big name competition.

Erdonit Jahaj

Zak has the cheapest cost for phone repairs. He repaired my iPhone 11 Pro screen and gave me a warranty for it. Months later my screen had some damage and he repaired it for free. He respects all his customers. Easily one of the best phone services in Grand Rapids area. Highly recommend to get repairs done at his place!

Jeremy Bergwerff

Wow, I never thought I would enjoy my experience at a phone repair place, but here we are. I have had three repairs done over the years at the national chains out in the suburbs, but I'm never going back. Zakry was friendly, super fast, has a really nice store, and was less expensive than other places I have used in the past. If you think you must choose between fast, good and cheap, you don't need to here; he has all three. I look forward to my next visit, strange as that may sound. Well done team.

Christian Ferrer

Zak did an amazing job replacing the screen on my iPhone 8 Plus. I also came into the store looking for a trade and walked out with a new phone! My favorite place to shop local for small businesses in Downtown Grand Rapids. I would recommend him to anyone looking to get their phone fixed

Peter L.

My iPhone 8 wasn’t charging through the port and battery was draining fast. Zakry cleaned out the port first to see if that fixed the issue and it did, could have just charged me $80 to fix since I didn’t know any better. Installed a new battery within 30 minutes for $29.99 and my phone works like it’s new. Saved me hundreds of dollars from upgrading. Super nice guy, would HIGHLY recommend.

Haley Braun

Zakry fixed my iPhone screen very quickly and made the process super easy for me - he even added a free screen protector to my phone when I picked it up. Not only was the service great, but I also had an odd interaction with another customer when I came into the shop and he made me feel more comfortable. Would definitely recommend Lake Effect!

John Wisniewski

Very nice location and beautiful store but most important was the service I needed a battery and phone port. It was a phone bought off of Facebook and he cleaned all the gunk off it and got it looking great! Brand new phone now! Zak was super nice and worked with me and my crazy schedule I was able to pay over the phone and just quick grab it, he even offered to run it out to me. Stand up guy.

Craig Clark

Zak is like a surgeon with phone repairs! In fact, just today he used a dental tool to clean out some lint on my daughter's iPhone. His customer service and knowledge is second to none. If you live/work in the downtown GR area, take a walk over to Heartside and let Zak help with repair/purchase needs!

Lisa Butcher

Zack was very pleasant. My husband dropped his phone off an less then a hour and a half it was ready. Lake effect Saturday hours really saved us as this is my husband's work phone. You will want to call ahead in case he has to order your part, as in my husband's case. It only took a day to get the part. We highly recommend Lake Effect phone repair.

John Odell

Came in to get a phone 15 minutes before close as mine had recently broken. Zack greeted me with open arms and did not rush me at any time during the process. He answered all my questions and helped me get the phone that was right for me. Clean store, great products, fair prices. Wherever your thinking about going don’t go there, come here!

Mary Sorensen

We use Zack/Lake Effect exclusively. It feels wonderful to do business with this company. It’s locally owned by an honest, skilled, personable, problem-solving young man. Fair prices and quick turnaround are a huge plus!

Lauren Stielstra

This morning my screen went green and my phone was unusable. 8 hours later and my phone is good as new thanks to Lake Effect Phone Repair! I brought my phone in, and Zak was able to fix it quickly and effectively. I would recommend to anyone!

Sara Pfeiffer

I brought my phone in and Zak was so friendly and professional. There were some complications that took a little longer than expected but Zak went above and beyond to make it right. I highly recommend him if you need a phone repair.

Colten Koning

Nearly $60 cheaper than genius/cpr phone repair for front screen replacement and also was finished in less than 60 minutes by Zach and he included a complimentary tempered glass protector. All my future phone repairs will be done here.

Chris

Zak was super chill and helpful, set up a walk-in once the parts came in, replaced in under 2hrs, decent enough $. I basically got a brand new phone now after effectively dragging mine thru a woodchipper with destroyed screen, lenses, etc lol. Thanks bud!

Chris Jubinsky

Zakry was great to work with. I drove in from out of town. I had an issue with my order I contacted him about my issue and he was super caring and gave me an option to return or partial refund. I would do business with him again.

Tom Frens

Just bought a phone from Zakry at Lake Effect. I found him to be courteous, professional, and helpful. I would not hesitate to go back there or recommend him to anyone needing their services.

Miller Antcliff

Turns out I had a software issue with my iPhone but wasn’t able to figure out how to fix it, I had a family relative bring my phone in when I was at work and Zakry fixed it right away because it was a quick fix and he was very nice and helpful! Will definitely be going back for any other phone repairs.

Ashton Adler

I called and asked for an iPhone repair and 15 minutes later he was fixing my screen and removed some water damage with no extra cost. He even included a free screen protector. I will go back here every single time I break my phone!

Garrett Veurink

If you have any questions about fixing your phone of any kind, this is your place! Zakry fit me in same day to help recover photos on my broken phone. He is super kind and was super helpful with my Google phone even though he specializes in Apple products!

Trey Cuellar

This is hands down the best place to take your Apple devices for repair. I have been in the telecom industry for a while, and I’ve never seen service like this. Whether it’s a device repair or you need to buy an unlocked Apple device, this is the place to be.

Aliya Alexander-may

He was amazing and he fixed my phone SAME DAY! it was messed up! I was so happy! he has amazing phones!

Michael Balk

Highly recommend. Zak was super nice and accommodating. Was able to fix my water damaged iPhone and replace a battery on my computer much quicker and WAY cheaper than any big name retail store. I will be a long term customer no doubt!

Kate Bek

After my iPhone screen was obliterated by a falling tree (don’t ask), I called Lake Effect in researching an immediate solution. They were the only company that could help me same-day. In fact, I arrived just before 5pm (they closed at 6pm!) and Zak had me good as new within the hour. They are warm & courteous, fast and more affordable than all of the other companies I called. Conveniently located downtown - easy to park / in and out in minutes.

bev vanderwell

WOW! I reached out in communication and heard back so quickly. He was able to get me in that day and fix my phone (replace my screen) in under an hour. I also told him my speaker by my ear wasn't very loud and he replaced it included in my screen repair! My phone is like brand new! He also was less expensive than other chain places I looked at, is local, and had excellent reviews--this is why I tried him. I highly recommend him and would come back. Go local!

David Radde

Don't waste your time looking anywhere else! Zakry is awesome! Very knowledgeable, helpful and his store has a nice variety of used Apple products. Give Zakry a call for any of your Apple needs.

allison goushaw

Excellent service!! Zak was significantly less expensive than other repair shops and fixed my phone super fast. He will be our go-to person for future needs. Highly recommend!!

Amy Sequeira

The owner greets you as soon as you walk in, is attentive, does not talk down to customers. The shop is pleasant and clean. The service is unbeatable. I highly recommend bringing phones and ipads here for repair or replacement. Many options for sale in house.

Benjamin rosello

The worker their is very helpful and is a very generous guy. And his service is well appreciated, he's very awesome and I strongly recommend him. His prices are also very good!

Austin Whisenant

Zak was absolutely amazing! Had my screen fixed in roughly 15 minutes! Will definitely go there again!

Emily McClain

This review has been a long time coming. Lake effect phone repair is literally my go to and most highly recommended shop for iPhone repair and purchase. I have always preferred using refurbished items, as they are generally a bit more affordable.. but after a few bad experiences with ordering from refurbished dealers on eBay (phones in different condition than stated in their description, phones with low quality screen replacements that were pixelated, etc.,) I was on the search for an in person shop to buy refurbished from. I found Lake Effect and was immediately impressed. All of Zak's phones are inspected to make sure that things are in pristine condition. His spirit of excellence has won my trust. When I first purchased my phone, there was a mix up and I was given a phone with the wrong carrier.. as soon as I realized and brought this up to Zak, he immediately exchanged the phone with another and gave me a discount and screen protector for the other phone that I chose. The way that he immediately handled that, and with such stellar customer care, made me gain tons of respect for him. I love my phone, I still have it after about 1.5 years and the battery is still going strong and haven't really had any problems. Since purchasing this phone, my mom has purchased one from him and loves it, my sister had gotten some replacements done to her phone as well and they were really affordable and well done, and just a few days ago, I helped a friend to order their refurbished phone from the store as well (through the online ordering option). It has already shipped which is impressive, but also, its really nice to be able to feel complete confidence in ordering an item from Lake effect phone repair before even seeing it simply because of all of my past positive experiences and really..the excellence and effort that Zak puts into his products/services. Again, I am extremely impressed as always, and I highly highly recommend Lake Effect Phone Repair to anyone looking to get any refurbished Apple products or anyone in need of repairs.

Ryann Brier

Zakry was AWESOME!! If you’re in need of any repair OR you want to buy a gift for someone this is definitely the place. He fixed my totally destroyed iPhone 11 screen under 30 minutes! Best pricing, great conversation, GV grad, had me back up and running very quickly. If I could give him more than 5 stars I would!! Thank you Zak! So much!!

Abby Twilling

Zak is a miracle worker! I never make Google reviews but I just had to after my experience with Zak today. I gave him my corrupt water damaged I-Phone and he brought it back to life. Before I saw him I took it to the Apple Store and they said all my photos and memories were gone. Zak spent hours on my phone and restored EVERYTHING!! Literally could not thank him enough!! Also he makes the environment super enjoyable and eased my worries through the whole process. Would recommend this service to anyone! Thank you again Zak!!!

Lucas Meyers

I came in for a cracked back glass. Great service and turn around. Pricing is fair and less than competing shops. There’s a reason why Lake Effect Phone Repair has such great reviews. Owner is nice and is very knowledgeable. Definitely would go here again. I would refer my friends and family to this place if they needed a repair.

Jay Eisel

I am literally never going to any other tech shop for repairs again. Zakry was incredibly quick and wonderful to work with; all other shops were quoting me at 5-8 days and substantially more money than Zak. He repaired my phone in an hour the day after I broke it and it works perfectly. I will be singing his praises forever. Don't waste your time with other repair stores. He also was able to sell me an apple pen and recycle my old tech, and I greatly appreciate that he donates to local conservation funds.

Ingrid Ramirez

Zakry helped me out today with my iPhone 11! I am so thankful for the pricing and how quick it was. Definitely recommend others to come here !!!

Angel Rafael

Zak is the man! Great service ! Cool little shop purchased a couple accessories for my iPhone! My brother also came & had his phone repaired same day! Don’t hesitate to see Zak for any phone repairs or if you’re looking to upgrade your phone!

Corey Bixby

After dropping my iphone a couple times, a series of black horizontal lines started to bleed into the screen. I took it to Lake Effect Phone Repair, which was conveniently located downtown near my office. When I walked in, I was greeted by the owner Zakry, who quickly diagnosed the issue, gave me a straight-forward price corresponding (which was 35% less than the competition) and said he would have it done in an hour. Within a half hour, Zakry called me to tell me he was finished and I could pick it up. Having used my newly repaired iphone for the last couple weeks, I can say that his work is flawless and the iphone functions like new. He even threw in a screen protector for free. A+ experience all the way around.

Alec Tarnacki

Great experience at Lake Effect Phone Repair!! Zak completed the repair quickly and I had my phone back in just a couple hours. I will definitley be back here soon, unless I put a case on my phone! :)

R R

Awesome experience with Zacry! A phone was dropped in water so he opened it up and dried it out, tested the main components while I waited. No luck on the repair but he had several refurbished and new iPhones. I picked up a used one at a good price. He also has some good deals on iPads. Which I will definitely go to his shop to shop for.

Brent VanEnk

Zak was professional, timely, and did great work fixing my wife's phone. I'm very impressed by the quality of his repair and selection devices available. 10/10 would recommend for all of your phone needs.

Ben McNeil

Zak is running an absolute top notch shop! Purchased a new I Phone 11 and was able to trade my old one. Zak is highly knowledgable and focused on providing an awesome customer experience and quality Apple products / accessories / repairs at fair prices. Ditch the box stores and support this stellar local business and owner.

Tyler Eisemann

I called Zak at 11:00 AM right when the store opens and was able to drop my phone off immediately. By 1:00 PM, my phone was diagnosed with a new battery installed and it only cost me $30. Zak was extremely friendly, helpful, and provides a great service at unmatched value.

Brenna Tobias

Zak is truly great. Nothing but good experiences here, super helpful & nice. Will be coming back!

Hannah Eckerd

Cracked my screen, and it feels like a whole new phone! Loved my experience. Prices were right & customer service was even better. Zak & Madison were phenomenal, will be back again!

Sarah Pasma

Best place to bring your broken phone! Zak is super responsive and is able to fix your phone quickly. All repairs are quality and for a good, fair price! Wouldn’t bring my phone to anyone else!

Judie Laven

No other phone repair place in the area that matches Lake Effect Phone Repair. Highly recommend for purchasing tech equipment and/or for repair. Read the reviews ... no negatives. Don L

Christopher Dunning

Had my 9th gen iPad repaired here. Class act. Excellent service and price.

Logan Brechting

Very good customer service, great communication throughout the process. Inquired for a price, super quick response, screen had to be order but was already in the next day. Flexible with the drop off time and had the repair done in timely fashion! For the price and service, 100% would recommend this place over the chain phone repair shops like Genius (used them in the past)

gregorio dionicio

Hey! everyone Zakry is really great at what he does, i would recommend him 11/10 took my iPhone XS with a shattered screen, when I got it back, It was spotless felt great having my screen fixed. A real professional, great customer service also a great guy. I will tell my friends and family to go to him with any smartphones problems.

Henry VanDrie

Best phone service in the State of Michigan! Walked in with phone issues and within 15 minutes my phone was practically brand new and I even learned a thing or two to help protect it going forward! Zak is someone who cares about every customer that comes through and it’s refreshing to have that kind of service in today’s day and age! Thank you Zak for being an awesome business owner!

mark deremo

I had Lake Effect replace iphone batteries on two different ocassions followed by a MacBook Pro battery. Great service in every respect. I highly recommend Lake Effect. Great people. A++++++

Nicole Marlink

Zakry's customer service was amazing. He made the process for trading in multiple iPhones so simple and the trade in prices were fantastic.

Richard OConnor

I simply cannot say enough good about Zak Zak O'Brien and Lake Effect Phone Repair! Zak O'Brien, the proprietor is a very well-trained, well-informed young man whose character and professionalism are immediately obvious. My cracked phone screen had rendered my device useless but with Zak's knowledgeable intervention, it was repaired expertly, promptly, and at very reasonable cost. He also stocks supportive equipment and is quite willing to order items for customers. Importantly, his shop is conveniently located in downtown Grand Rapids. On a personal note, he is affable, articulate, honest and it was a true pleasure to deal with him. I give Zak and Lake Effect Phone Repair my highest recommendation and will certainly use them again!

Linda Willcome

Zakry was very nice and professional. Quickly replaced the battery in my old android phone. Price was good compared to other quotes and service was exceptional. Highly recommend.

Caleb Murphy

I highly recommend going here! Owner is very friendly and extremely helpful! My screen on my iPhone was replaced in less than an hour. Pricing on repairs is very fair. 5/5 stars very well deserved!

Mitchell Irwin

Zack really helped me out of a jam total clutch. Turned out I didn't even need to get my phone fixed he just cleaned it up and it worked great!

Nels Smith

1 & 1/2 hours for a battery swap on one IPhone and a microphone replacement on another. Quick, professional service. There is no other place to go. Trust your repair to Zakry, you will not be disappointed. Thanks Zak!

Morgan Khem

I bought my mother-in-law an iPad from Zak and she loved it! It was reasonably priced, and in great condition. Zak is super friendly, knowledgeable and honest. I will always continue to refer friends and family to see Zak at Lake Effect Phone Repair.

Rebecca DeWitt

We bought an iPhone 8 plus from Zak at Lake Effect Phone Repair back in February. 5 months later I ran into an issue with it, and Zak had it fixed for me within 24 hours, no questions asked! I was honestly shocked and how quickly he handled it and how focused he was on making sure we were happy with our experience there. Unparalleled customer service!

Cameron Hill

I have now taken my phone and my son's tablet to lake effect and both have been fixed in a very timely fashion. They take the time to actually talk to the customer and keep you updated on the progress of you devices fix. If I could give more than 5 stars I would!

Austin Camp (Lone Star)

This is by far the best place to get not ony quality products and phone repair, but a quality experience. Zakry is the kindest and most honest person in the phone repair industry that I've met. I highly recommend this as a first option! 😊 …

Quin

Highly recommend. Quick professional quality. Dealing with damaged pieces of technology is almost always a hassle but lake affect made it the most pleasant experience possible. Considering the economic position we hold, it is also important to BUY LOCAL AND USE OUR LOCAL BUSINESSES LIKE LAKE EFFECT PHONE REPAIR. in the past I have used genius repair and during the pandemic I cracked my phone and went to the genius repair bar and they quoted me $350 for a cracked screen (ridiculous) the man at the genius store even admitted they doubled prices because people have limited options at the moment (purposely screwing over customers just because they can) so I left and luckily found lake effect and got my phone fixed for a more reasonable price and better quality! Plus I helped a great local business!

glenn douglas

Great service, competitive pricing. Zakry made it a good experience for dealing with a battery replacement. I was impressed with the service as phone calls and emails were exchanged and some knowledge gained. If parking is at a premium try lot on Weston av, exit door right next to office. Highly recommend!

Dan Ikeler

100% Better! My iPhone 7 was in desperate need of a new 9-pin receptor. Zak replaced the gizmo and a new battery while I waited in the lounge area. My two year old phone seems like it is new again! Zak answered all my questions in a patient, courteous and professional manner. Fair pricing, A+++, Great Service.

Rebekah Figard

My Galaxy S9+ needed the battery replaced. Verizon lists Lake Effect Phone Repair as an authorized repair service (eligible for 100% reimbursement due to my protection plus insurance), so I called to find out pricing and availability. Zakry answered the call immediately and quoted half the price of other repair shops. He was able to get the battery in stock quicker than he originally quoted and let me know I could stop in anytime without an appointment (big plus in my book). An hour after I dropped it off, it was ready to go. Great service, highly recommended!

Nate Duemler

I took my phone in to Lake Effect to fix what I thought was a faulty charging port on my iPhone X. Instead, Zak simply cleaned out the port and it works as new. Instead of making an easy sell (for something I didn't need,) Zak had the integrity to not upsell. I will definitely recommend Lake Effect to all of my friends. Great customer service!

CJ Alexander

It is the BEST I had my IPhone 7 Plus screen replaced in very good quality. Zackery even put the screen protector on PERFECTLY 👌. Also, the prices are reasonable. If your anywhere near here and need your phone fixed you MUST come here! …

Melissa Brown

Called Lake Effect when my screen cracked after falling from the hood of the car. Zak told me to bring it in and he did a phenomenal job fixing my phone to a “like new” condition. He had it done within an hour or so... I was amazed!!! The store was sleek and modern with a good selection of phones, accessories, and even clothes. I will definitely be back again & highly recommend this local GR business!

Andrew Harper

I always put phone repair shops in the same category as a shady used car lot or oil change shop. I generally avoid them and take my phone straight to the Apple Genius Bar for repairs. I found Lake Effect Phone Repair online, their website set them apart and figured I would give it a try. They did not disappoint, I will only take our phones there to be repaired from now on. The owner quickly diagnosed the problem and repaired my phone. I have had similar issues repaired before and this was by and large the least expensive quickest fix. Highly recommend.

Mirta Arias

This place is awesome! I myself couldn’t go in the store but my husband went in dropped off my phone to get fixed and when he came back to the car he was very pleased with their customer service how fast and reliable they are. Less than an hour later I got a call to pick up my phone that was dropped off for repairs. I’m very satisfied with how quick they were, pricing didn’t mean anything to me they made my day by returning my phone in near to perfect conditions. Definitely will be back if we need anything else done to our phones!

Tim Knoester

PLEASE SUPPORT THIS HIDDEN GEM FOR YOUR OWN SAKE! Wow, what a great experience. Literally saved over $100 compared to what the Apple Store wanted, was treated with respect, professionalism, and he had timely and quality service. I never met the man, but stumbled upon his store while trying to get my iPhone fixed after going to the Apple store. Feels good to support a local small business, and he will have my business for life!

John VanDyke

I was able to sell a few iPhones I had lying around and got cash the same day. Zak was a very friendly person and it was a pleasure chatting with him for a few minutes. I’d highly recommend Lake Effect to anyone selling old phones or need a repair done on a phone.

Darnell Whitfield

Zakry was so friendly and nice! He Greeted me as soon as I enter and told me he’ll be right with me his store was nice organize and clean I definitely will be back to support him!

Sarah Anderson

It would be great to not break my phone again, but if I do, I am so happy to return to Lake Effect Phone Repair. Service was very quick and very friendly and the pricing was great. This place makes fixing your cracked phone screen no big deal. 10/10 would recommend over any other repair place I've been to.

Cindi Noonan

Friendly, fast, affordable...the best service there is!! Zakry repaired my very smashed iPhone and I am so grateful!! Highly recommend Zakry!!!

Eric Swensson

From the moment you walk in you know your experience will be different. Always had poor experiences when a device needed repair from the standard franchise repair shops which is why I avoided the repair for almost a year. Fortunately I found Zak and his downtown location. Zak is extremely professional and it is obvious that he cares and takes pride in what he does. I left him with a previously repaired iPad and when I picked it up it was evident that he not only corrected previous mistakes but took the time to make it look as nice as possible. Thank you Zak. Hopefully it will be a while before I have another repair but when I do I know where I will be going!!

Andrew Furman

The repair was done on a very recent model phone, and they did it quickly, with great communication, and at a very fair price. Highly recommend.

Isaac Bowen

The owner, Zak, replaced my Battery in my iPhone 6s in less than 25 minutes. It's always a little nerve racking when people open up your electronics to fix them, but with someone as knowledgeable as Zak, that worry isn't there. I Highly recommend Lake Effect Phone Repair for all your phone repair needs, or for buying a new phone.

Mallory Dapprich

Zak is the best! My whole family goes to him for all things phone related (new phone purchases, repairs, and accessories) and have never been let down! He’s got me out of a jam more than once!

Keedan Hoezee

Not only did they have the best rates in town, but they also give great customer service. Brought my phone in for a screen repair and it was fixed in an hour. Would recommend this place to anybody.

Eric Vasquez

About 6 months ago, I was in the Apple Store at the Woodland Mall. I was getting my girlfriend the newest AppleWatch (at the time), and I had been meaning to bring in two other Apple devices that I had been wanting to get repaired for quite some time. One of them, an iPhone X, and the other, an iPad Series 6. The front of the iPhone X had absolutely no problems. No cracks, no scratches, and the touch screen still worked impeccably. However, the back glass on the iPhone X was shattered all over. It looked terrible, and I had even cut myself a couple of times while using it. As for the iPad, whilst moving houses from Richland to Grand Rapids. It slipped out of my hand as I was carrying a load of stuff, and it landed flat on its BACK (Not a corner, not the front/screen part of it, the BACK!) Yet, it still spider-webbed/shattered the entire front of the iPad. I noticed the touch screen still worked, however, you can only slide your fingers on Sharp glass for so long... Anyways, while I’m in the Apple Store getting the new watch for my girlfriend, I remembered that I had actually brought them with me today. The iPhone X was in my pocket, but I had to run out to the car to grab the iPad. I handed the iPhone X to the guy helping me buy the watch, and let him know about the iPad and said I will grab it and be right back. He said he would gladly give me a quote on fixing them. When I got back into the store, iPad in hand, wisely, he had the watch all bagged up and ready for me to pay for that....Then he hit me with the price of what it would cost to fix the iPhone X rear screen, and the iPad’s face screen. “Looks like it would be about $399.99 + tax to get that back screen for the iPhone X all fixed up and pretty for you, so not too bad. As far as the iPad front screen, it looks like that one will only be $299.99+ tax. Have them both looking pretty and brand new.” At this point I’m smiling. Like: Is this guy serious? What kind of an idiot would pay ~$750.00 to repair the back of an iPhone X and the front screen of the 6th generation iPad?, when the 7th generation iPad is on display right next to us for $499.99?” So I laughed out loud at him for a couple seconds and he laughed along, realizing I’m not an idiot, and quickly closed the estimate tabs he had open on his tablet. “That makes no sense at all.”, I told him. He began a pathetic attempt at a rebuttal, but I shut him down by pointing to the newer iPad only being $500.00. Fast forward 6 months, and I’m living in Grand Rapids and pull the two devices out and decide to make some calls to local phone repair places. “Lake Effect Phone Repair” happened to pop up first, so I called them first. For the iPhone X, he quoted me 1/2 of what Apple had quoted me. For the iPad, he quoted me 1/3 of what Apple quoted me. I was surprised, and told him I would call him back. I proceeded to call 7-9 other places, all of which only undercut Apple for between $10.00-$40.00 on each device. Obviously, I called Zak back up and told him I would be bringing my devices by, and he handled the entire business interaction, from start to finish, very professionally. And for only $250, I got both of my devices looking brand new! Would absolutely recommend this place above all else. I would have waited 10 days with Apple. With Zak at Lake Effect Phone Repair, I dropped both devices off to him on a Friday afternoon, and had a missed call, voicemail, and text message from him letting me know that they were both ready for pick up early on Monday Morning. I don’t think anyone in the city of GR could beat his prices, quality, or speediness. I don’t have a picture of the cracked back of the iPhone X, but I do have an after picture. There is also a before and after picture of the iPad. ⭐️⭐️⭐️⭐️⭐️ It won’t let me add them to this post but if you want to see how well he works, feel free to email me at [email protected] and I will show you before and after pictures!

Shondreka Lott

answered my detailed question quick, my purchase was prompt, only thing is.....you selling high value highly sought after products...in a very chic party of town...with a recommendation that got me here...I was kinda bum to see the device purchased wasnt charged...i gave five stars because it really was 5 star service but why not be 6 stars screw google lol xoxo im a happy customer though)

Jordan O'Neil

Everything about my experience with Zach at Lake Effect was top notch! Fantastic customer service and quality items - go here!

Matthew Kroll

Recently switched phones, Zak, the owner, seamlessly transitioned all of my old information to my new phone and answered any questions or concerns I had, along with providing a FREE diagnostics test. He also flawlessly placed a screen protector on my new phone with no air pockets underneath. 9/9 recommend for any phone needs

Austin Wolters

Stopped by just to see what they would quote me for a phone repair. Turned out to be the most affordable I found over uBreakIfix, Genius, and Device PitStop. Had it all repaired and back to me within the hour! Great store layout and quality prices is what I will remember from my visit. Highly recommend checking them out!

Martijn Heijboer

This is the kind of business that has my loyalty: transparent, straightforward, good service, and helping to save me money. That just made my day. I have an iPhone SE, and after about 2.5 years both the battery and the charging port started to deteriorate, and one of the cameras was no longer working. I sent an email asking for a repair estimate. Within no-time I had an answer. Rather than trying to talk me into buying something new, I got a precise breakdown of the cost and an estimate of how long it would take to fix. Period. When I actually had it fixed I paid precisely as much as quoted. The quote included taxes, and after the work was done there were no hidden fees, no unexpected issues, no nothing. It was done within the given time-frame (a couple hours) and they even bought back one of our old phones. There, I just revived my old phone at a fraction of the cost of buying a new one.

Jane Rapley

I could not be happier with my screen repair! It was completely done in hour and with a new screen protector. It was a pleasure to do business with Zakry and would recommend to any friends and family looking for phone repair!

Michael Waite

Genius quoted me at $300 to repair my rear camera glass on my S10E!!! Zack fixed it for $68!!! VERY professional, VERY fast, phone is brand new again! Don't hesitate, go here, and save yourself headache! Thanks Zack!

Paul Newhof

What great service. My wife was devistated when she broke her screen on her galaxy 10+. The replacement was complete in less than 36 hours. She is happy again and I know the place I will go next time she drops her phone. Thanks Zakry, like to deal with local services as much as possible.

MA Ramirez

First time I went to him was for an iPhone 7 years ago, Been doing Business with him for ever since. It’s very hard to find honest people these days, 100% will continue going to Zack

Jenny Nguyen

My iPhone XR screen came out perfect! Will be returning

Linda Bui

In recent weeks, I’ve had bad luck with dropping my phone exactly to the point where the screen has been smashed every time it hits the ground. Took my phone to Zak who is transparent about his services! Super sweet and replaced my screen in under an hour! Thank you Zak!! Life saver.

Heather Olenkiewicz

Let's imagine you are on vacation and your phone will no longer charge because it senses moisture. Let's also imagine you are a commercial property Manager and on call 24/7 even while on vacation. Although, there are worse problems, this situation was extremely problematic for me. A quick google search revealed this gem , Lake Effect Phone Repair. I was not sure of anything except I needed professional help. Oh !! did I mention it was New years eve! Luckily it was open and luckily Zach was there. He didnt make any unrealistic promises but I held out hope. Only a few moments later he notified my husband that he was able to fix it. There I was , ready to sell my soul and pay him my first born, yet out of the kindness of his heart there was no charge. I insisted of course , but he politely declined. The least I can do is pay it forward and let you know what an awesome business this is and please go to them for any of your cell phone needs. Please also tell zach I said hi from Nashville Cheers!

Peri Phillipi

Called a bunch of different places looking for one that had the right parts to repair my phone screen and this was he only place that said they had the parts and could repair the phone the next day. Other places were giving me price estimates between $150-250, where this only cost me about $100. Very happy with the repairs and timeliness of the whole situation.

Alex Browley

The owner Zak is a true professional. Provides exceptional customer service and never fails to deliver. I will always do business with Lake Effect Phone Repair.

Katie Coash

I can’t say enough good things about Lake Effect! They fixed my broken iPhone and I swear its as good as the day I took it out of the box. Zak is so knowledgeable and trustworthy, I will never take my stuff anywhere else.

Lucas Bailey

Zakry was very informative and made sure that I got the exact help I needed to repair the LCD on my phone. Great price and great service!

Lauren Browning

This place is awesome, I would totally recommend! I dropped my phone off for a screen repair, and it was fixed in less than 30 minutes. He also got some stickers off my phone for me and tightened up some screws while he was at it- free of charge. The people are super nice and the service was great!

Seth Fain

Zakry was extremely kind and helpful. This guy offers a phenomenal combination of HONEST customer service and product knowledge, all while offering competitive pricing. God forbid I shatter my phone screen again, but if I do, I’ll be heading right to Lake Effect.

Lucy E

I went to get my phone screen replaced, and he was super quick I dropped my phone of an and came back 1-2 hours and he had fixed it already. Good Price and quality work, also the guy the was super nice and friendly.

Scott DeWitt

My wife and I were in town visiting family and her phone crashed. We were able to stop in a get a new phone (for a great price and in excellent condition for that matter) on the spot and it was activated and working within the hour. Easily the best place in town. Highly recommend stopping by with any phone or Apple product issues!

Perry Griffith

I've bought 2 phones from here both iPhones. Zack the owner has been great both times. Prices are very good.

Ambarish Singh

Zakry is absolutely the best. He fixed my broken screen super fast and gave some great advice on purchasing a computer while he did it. Support local business!

Cori Wilber

Had a great experience selling my phone here. Awesome customer service, and owner was very honest. One of those interactions where you walk away impressed, and that doesn't happen nearly enough nowadays. I will definitely be back next time I need something. Thank you!

Luis

I come here whenever I need help with my phone, or just buying chargers and accessories , Zak has been more than helpful every time. I highly recommend coming here, very fast service as well

Jeff Rick

At first I was skeptical of a newer iPhone repair business, but I heard from a coworker that Lake Effect Phone Repair (LEPR) does a really great job. Now I see what all the hype is about. They are true professionals and I couldn't be happier with the service i received.

Bradley Goff

iPhone screen shatters at 5:15pm right before I am about to head out of town. I call Lake Effect Phone Repair to see if I can get my phone fixed right away. They close at 6:00pm, but they said they should be able to take care of me if I get there soon. I get there at 5:25pm. I walk out at 5:45pm with a new screen on my phone. Thanks Zakry, for saving me from having to leave town with a shattered screen!

Jenna Burzan

Really happy with my purchase from here. Zak is very knowledgeable as I asked questions about buying a Macbook Air(my first ever). I have had it for almost a month now and have't had any issues.

jenifer vanwyngarden

I highly recommend Lake Effect. Very professional and responsive staff. I was able to get my phone fixed quickly and with high quality. I dropped it off and picked it up within a few hours. Hopefully I never bust my phone again but if I do I'm going back to Lake Effect!

Daniel Ojeda

Store specializes in Apple products with some android devices. Call them and see if they can help you. It was unfortunate the do not replace screens for Galaxy S8 but were kind enough to refer me to a competitor. I'm sure I would have been satisfied with the service if they were able to meet my needs.

Cole Stablein

He did a great and amazing job, I came in at noon and he had my phone repaired and done by 2, look brand new and I know where I'm going for phone repair in the future. Thanks again man!

Nicholas Lewis

Brought Lake Effect my Motorola phone with broken LCD under the glass due a hard smashing. He replaced the broken parts quickly and with a professional and pleasant demeanor. With a functioning screen we were then able to diagnose other things that were wrong with the phone, because of the fall, which could not be discovered until the screen was working. He advised that I purchase a new phone instead of chasing all the gremlins. Thank you for saving me money, Lake Effect!

Mariah Reeves

Zak is super friendly and had my phone done quicker than I could run errands. Great location downtown. Won’t take my phone anywhere else when I, inevitably, break my screen again.

Rick Laven

Just bought a MacBook Pro about a week ago. It's working great. They cover the computer for 30 days. I highly recommend this store. The products are in great shape for used products. The store is very clean and the staff if very friendly.

J K

QUALITY QUICK SERVICE! Thank you for getting my iPhone 6s screen fixed at a great price! You have awesome customer service and will recommend everyone to come see you! Thanks!!

Haley

OMG. My phone feels like brand new! So fast! So professional! You just don’t get quality customer service like this anymore!! Thank you, Zach!!

Trevor Tierney

If you live anywhere near Grand Rapids, MI this is where you need to go for your tech repairs/questions. The owner Zak is knowledgable and creates a stress free experience you likely will not find anywhere else. Highly recommend.

Steven Dewitt

Zak the owner of Lake effect is a pleasure to do business with. He is extremely knowledgeable with Apple products and other electronics. I will be coming back to Lake Effect for all of my repair and Apple needs!

Joel Vanderveen

I've sent my mother here tons of times for broken phone screens and issues. She's always been given the best service and prices for the repairs. Will always recommend.

Kathy Vannette

This young man is all about customer experience! Reasonable and threw in a screen protector for free. Just a nice person, and a pleasant conversation while he fixed my screen immediately when I walked in.

Rick Barnhart

Great, fast service. Zakry is the best. I’m a very satisfied customer and I will definitely go back if I need a phone repaired.

Nathan Donahue

Lake Effect is a quality shop. Zac has knowledge and information that has me coming back whenever I have a cell phone question or concern.

Drench Thunderman

Zak was friendly, fast, and affordable. Fixed my iPad in a day, and for less than anyone else in the area. I will be taking all my broken devices to him from this day forward.

Andrew Rowe

Fair price, great service and turn-around time. Nice locally owned business- Zach was very friendly and knowledgeable. I will be coming back for more business in the future and will refer others to this business!

Brennan Greenacre

Got a phone screen repaired, and he provided me with a lifetime warranty on his service. I am a satisfied customer.

k s

Phone works like new. Quick turn around time.

Bradley Conn

Owner was really nice. The store was very clean and nice. Easy parking practically right next door. Sold my phone, face be exactly what I asked for it. Didn't try to haggle at all. Was a pleasure doing business with them.

Jordan Wicker

I thought I needed a new/used phone ($200 min.) but the younger gentleman was very honest and helpful. He was able to fix my phone next day at a fraction of the cost

Daniel Unekis

Fantastic service from the time we called to make an inquiry through the purchase and the transfer of service to the new phone. Zakry was personable, knowledgeable, and helpful. Got us set with what we needed. We highly recommend this place!

Noah Wilson

Always forget to leave a review, forced myself to remember this time! Fantastic business, Zak's the man, personable and great value.

Karina Verdejo

Unfortunately, I have bad luck with cracking phones but fortunately Zak is the best of the best! I’ll always recommend Lake Effect Phone Repair!

Asher Davis

Kind, smart, and concise. He knows what he’s doing, and is absolutely trustworthy.

Mike Thorp

Incredible place! I’ve been here twice for two different reasons and have been incredibly happy both times! iPhone X screen repair is amazing and was super fast! I will be back and telling everyone I know about it

Stuart DeJong

Knowledgeable. Professional. Courteous. Zak delivers across the board, I wish ever purchasing experience was this good. A+. Thanks man, appreciate you!

Chad Verwey

Extremely efficient and professional. Highly recommend!

Porsha Davis

Repaired my daughters iPhone screen and replaced battery in less than an hour. Price was very reasonable.

trish dagle

Excellent service and great location. Will be back!

Hodon Mohamed

Amazing and professional!!! Saved me as he fixed my phone quickly and made extra effort to finish fast. I would give many 5 stars!!! Thank you Zak!!!

Paige Maz

Expedient, professional & affordable with a great atmosphere. Zak will take great care of you!

Sheryl Hengeveld

Excellent service. Excellent product selection. He was very knowledgeable and helpful. This is my new go-to for repairs and purchases.

Cesar Trejo

Great prices, great service, over all the best phone repair store

Gerald Blouin

Zakry did a great job in less than the hour he said! I would highly recommend to anyone needing screen repair!

Mari Lynn Ellison

Very quick to respond and did an amazing job fixing my ipad screen! Very reasonable pricing and will reccomend to anyone needing a phone repair

Crysten Cornish

Zak was friendly, quick, and my phone looks beautiful. Highly recommend!

Kyle LeBaron

Zakry is awesome! Super nice and very helpful. Would highly recommend.

Felicia Nathan

OMG I LOVE ZACH HE IS SO HELPFUL AND FRIENDLY MY PHONE WAS SHATTERED INTO PIECES AND HE FIXED IT JUST LIKE THAT IT LOOKED BRAND NEW HE WAS SUPER NICE I WOULD DEF RECOMMEND HIM PLEASE GO SEE MY BUDDY ZACH HE WILL HOOK U UP FOR REAL AND MOST IMPORTANTLY HE IS REASONABLE HE IS AWESOME ☺️☺️☺️☺️☺️☺️☺️☺️

Tyler Nelson

Zakry is a pleasure to work with!! Very fair! Look forward to doing more business with him down the road!

Em Fidler

Great value on quality used tech! Friendly assistance with an accurate estimate for service time & competitive prices make Lake Effect stand out.

Elliot Olson

They are very supportive and quick. Really appropriate the level of service and communication.

Yerim Kim

Zak is SO helpful and nice. I have only had good experiences with him!

# 4lyfe

He the real mvp gotten phones fixed and bought merchandise. He’s the best inna city

Jon Tanner

Excellant service from Zack. He was very interested in making everything just right with my purchase. He exceeded my expectations many times over.

Ryan Schut

Zak and his company are great; highly recommend going here for any device repair!

Andrea Sam

Got our phone screen fixed in 15 minutes! Zach was super kind and helpful. Will def be back!

Mike Lehman

Zach was top notch to deal with. Honest, and a great communicator. I would highly recommend bringing your devices to him.

Rich Reardon

Top notch!! Excellent knowledge and stands behind products they sell. You can buy here with confidence, knowing they know what they are talking about and will follow through with professional and knowledgeable customer service.

Destiny Clay

Cool guy , I always go to him when I need my phone fixed & has good prices on Apple devices. 👍🏼 …

Kevin Weiss

Zacry is a great person that believes in integrity and quality work.

Karmen Rozelle

Such a nice person not sure if it’s a one man shop but the guy I had(Zak) was such a nice man and he did such a nice job.

Jonathan Zacks

This place is amazing! It’s super efficient and cost-effective. Had two phones with cracked screens replaced, both the same day.

COHI !

I shattered my screen , google phone repair and found zak! Incredibly professional and efficient! I’m recommending everyone go here

D Reed

Zack provided outstanding quality service. It’s great to do business with a fellow Laker!

Kevin WALDEN

best service ever after slight issue Zach made up for it in a big way. I definitely recommend lake effect repair

Jaxson’s Adventures

Excellent phone repair business! Thank you!

Kayla Shreve

Zakry was very helpful by using his resources to find all the answers I needed for my phone. I will go back if I have more phone issues!

ZACHARY bush

Didn't know what i was doing and pulled my phone apart.! Not smart bring it here before u even think of doin urself quick and great pricing.

Chad Barton

Great place very knowledgeable and friendly service they hooked it up with a nice phone and a brand new battery for a very fair price

Omar Agustin Tomas

This place has amazing customer service. Reasonable prices for phone and accessories. Would recommend this place for phones and phone repairs

Trevor Bloom

The owner is a super friendly and fair person, would definitely recommend!

Bryan Fredricks

Amazing place to buy a phone or get yours fixed.

Kyle Jordan

Top notch quality and professional service - certainly the best bet for repair in GR!

Kevin Koelzer

Bought a phone that didn’t work. (Even ATT didn’t know why). Full refund issued. Even offered to refund the money before I had a chance to return the phone.

jers420

Friendly staff and fast repairs.

Nicholas Shaw

Had gunk in my charge port and zak cleaned it and never even asked for money

Rubondo “RooRoo” Moralez

Zack is super nice and knowledgeable, 10/10

Thomas OBrien

Fast service, had exactly what I was looking for, great help setting it up and transfering stuff from my old phone.

Jason Shippy

Great customer service, professional, courteous, quality work done and done quick. 11/10 would recommend

Otoniel Coronado

Great service and great communication would recommend to anyone looking for a new phone and phone repair

Danielle Rodriguez

Needed my phone screen fixed, dude had my parts ordered and phone fixed in 24 hours

Stuart Ray

Other retail operations should take a lesson from this business owner, outstanding customer service and value.

Nicholas Heyboer

GREAT customer service and top notch quality products! There is nowhere else I would go to get my phone's and electronics!

Hayley B.

100% recommend this repair shop. Quick, efficient and most of all AFFORDABLE!

Melinda Torres

A collection of unique, consciousness and local shops! Stop in! Apothecary, tailor, bow tie maker, art, unique jewelery and much more!

Mario A Torrez

Fixed my iPhone 11 Pro Max in about an hour and threw on a screen protector!

TRIPPPLEZ

This repair store will buy your broken iPhone(s)!

Ellie Dekam

Very friendly, very efficient, and very very good quality. I would recommend to anyone !

chris gyyy

Very helpful and knowledgeable

Jeff Wagner

Zakry provided excellent service and was very helpful, highly recommended!

Vern Brink

Very fast service at a fair price!

Jennifer Priest

Zack does great work and very helpfully

David Lamancusa

Professional, great store, great to work with, thanks

Craig Moore

Very fast, very professional, and very reasonable. You can't go wrong.

Richard “The Adjutant Chaplain.” Christian

Good Place to have a phone repaired..Very friendly.

The One

Great staff very satisfied with their assistance! Zack is the man!! 🔥🔥🔥 …

Alex Zainos

Very friendly staff and some great prices.

Claire Antvelink

Excellent service. Highly recommend!!!

soly oo

Great service nice guy! Highly recommended

la_foreignn

Great service, fast and affordable.

Music vibez alldayy serrano

Profesional fast and affordable recommended

Tina Melinn

Amazing service!! Thank you!!

Meshell Meloche

Great place to go to for phones

Joshua Foggy

Great place with great prices.

Don Passenger

Friendly and helpful.

Keegan Balk

A++++

Kyle Bowen

Friendly and Fast

Jenny Nguyen

Love it! Won’t go anywhere else

Austin Stowe

Zakry was great! Hooked me up with a phone charger and screen protector for a super reasonable price. Quick and great customer service!

Matthew Kobe

Andrea DeWilde

Josh Smith

Spencer Whitmore

Nuri Tett

Ivy Razmus

Rancetta Greer

Dan

Liz

Elijah Dalrymple

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