Reviews of T-Mobile. (Cell Phone Store) in Billings (Montana).

T-Mobile

84 Reviews

49 Comments

Cell phone store

1640 Grand Ave Suite B, Billings, MT 59102, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of T-Mobile, Cell phone store in Billings (Montana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of T-Mobile

Sunday

Closed

Monday

10 am–8 pm

Tuesday

10 am–8 pm

Wednesday

10 am–8 pm

Thursday

10 am–8 pm

Friday

10 am–8 pm

Saturday

10 am–8 pm

Popular times

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Monday

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Tuesday

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Wednesday

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Thursday

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Friday

10
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Reviews of T-Mobile

Patricia Tuin

We upgraded our phones at this store. The customer service was superior and Colton was extremely knowledgeable and efficient. A very awesome experience! I am speaking about the store on Grand Avenue.

Riley Fynes

Went in to get a quote to switch from straight talk to T-Mobile and the Employee named Robert was amazing. He asked us what phones we wanted and gave my wife and i a amazing deal on 2 IPhone 13 Pro Max phones and the service has been amazing and the customer service was fantastic. The experience was a little bumpy not with Rob tho he was a Rockstar. Was able to keep our current phones and walked out with 2 brand new phones and all it costed was the activation fee. But all in all great service and great move on our part. So want great service go see him he will take care of you and get you on your way to better phone service thank you Rob keep up the hard Work man

tolsen64

They did a good job helping me port my phone number and getting me a new SIM card. They said it would be working in 15 minutes and sent me home. After an hour it still wasn't working so my son called to get help. They then realized that they hadn't activated my SIM card. So make sure to verify your sim card is activated before you leave.

Carolyn Spector

We went to this store to get a new plan and new phones. The person who helped us, Dillon, provided outstanding service. He explained the phones and plan, and transferred our phone numbers and data from two different carriers to T-Mobile. He even helped us recover PINs and create new passwords. He never seemed rushed. This is someone who enjoys his job and works well with the public - an outstanding employee who made our visit much less stressful than it might have otherwise been.

Bernice Seminole

Those boys who work there are so friendly and helpful. I was a customer of Metro T-Mobile. One of the guys seen my phone was all cracked. I told him I couldn't afford to upgrade. I spent an hour in the store and he got me to switch to the parent company with a new phone. I'm a happy customer. 😊 …

Oswald Templeton (OZ)

I recommend that you go and check out what Tmobile offers if you're in the military 🪖 or a Veteran because they have awesome plans to choose from. The one I have now came with a year of free AAA roadside service. Tmobile constantly has great deals on phones and extra perks. The employees are very knowledgeable in the cellphone business and can help you with any questions about phones or even starting up a new service with them.

Debbie B

Christian was outstanding in knowledge and helpfulness. Bob and Colton were great at assisting with other issues I had with my phone. Customer service is a solid 10 in this store. Theses guys know their stuff and are super friendly and helpful. Great experience

Kelly Prete

Love the staff here! From getting an IPad, to a new phone and Apple Watch, to now a kids watch, Roberto has been the best to work with. Explains everything, puts the protectors on perfectly and definitely knows what he is doing. Highly recommend him and this store. Very professional and knowledgeable.

Tina Munguia

We were helped less than 5 minutes and got all of our questions answered when we wanted to change service providers. They have better plans and more affordable plans than Verizon.

Sharon Johnson

Went in to swap out a phone. Took a minute but thanks to Fred it was a very pleasant wait. He was very patient and friendly. I would definitely recommend working with him. He puts in 200%. Had a problem that I couldn't figure out he worked with me and got it done and wasn't impatient or dismissive. He the best.

Joda Parëgos

Dillon was great. His approach to my questions was true and exact. Didn't interrupt while i was asking questions. Have me the best offers available. Was not pushy or bossy. Dillon is the reason I would keep tmobile over any other provider. If all customer service was a genuine as Dillon life would be so much easier. Here is 10 stars to Dillon.

Chris & Katie Noser

Our family just moved over all our lines from Verizon to T-Mobile. Colton was such a big help and walked us through every step! We had multiple things going on in this switch over and he did it all!!! We will definitely come back into the Grand store for all our phone needs!

Heather Hansen

I had an awesome experience at this location. Matt was awesome in getting us set up with two new lines and getting the third for free. He answered all of our questions and made sure that we understood everything before leaving the store. Great job getting new loyal customers T Mobile. Awesome customer service.

Dave Cook

Dillon was the most professional and informative. We changed from another carrier after 6 years and returned to T-Mobile. The other team members were also very professional and up to date on their products and plans. Fred also worked with us, and the same applies.

Melissa Medina

I can't say enough about the service i received at this location! Fred was extremely knowledgable, helpful and above all patient; when it came to all of my questions and the process of changing my plan. I was treated wonderfully and also cut my bill in half switching to them! Thank you!

Splash “SplashOnEdits” M

Noah absolutely rocks! We came in just to check things out and he was so friendly and knowledgeable that we decided not to check anywhere else. If you are gonna go to T-Mobile make sure you work with him. A million stars for Noah and his work.

Brian Jensen

Sorry they are very knowledgeable and they help me out of a couple of good jams I really like the place and the staff was great

Josh B

TMobile is simply the best. I have waited years for their product to come to Billings. Their stores are clean and the staff is phenomenal! I have a stellar experience each time I enter the building. The team at TMobile is always up to date with the latest knowledge and are super easy to work with. I love being a TMobile customer!

Trudy Trowbridge

The guy that waited on us his name was Fred n he was totally awesome n very much noticeable n he great answering all of our questions n he was very helpful in understanding what we wanted n what we do. The T-Mobile is also very pet friendly was we was able to bring in our dog . I would totally recommend this store.

Matt Paben

I was helped by Katie and another member of the staff. They go above and beyond expectations, making sure I left with everything I needed. I had a warranty issue that they got fixed for me immediately. I couldn’t be happier with this team, especially Katie. She is such a sweetheart.

P M

My preferred location the employees are always willing and able to help with any questions I have.

Shane Palmer

I visited this location on July 22nd of 2019 to replace an S8 active that had an issue with the screen. I'm an over the road truck driver, so I needed to get in and out quickly. I believe the 2 representative's names were Curtis and Jasmine. They were very professional and efficient with getting me set up with my new phone. I was in and out within an hour.

alissa Brady

We went to check out the T-Mobile store on grand and Dillion helped us we were just going to look but he was able to beat our straight talk price for our monthly bill plus get us into new phones!!! Very satisfied with out experience!!!

Nicole Duryea

Curtis made my shopping experience quick and easy! I was in and out of the store in probably 15 minutes with an upgraded phone for my daughter and a new number for my son. I highly recommend T-Mobile!

Kris Olson

T-Mobile is cool if you have problems with this company probably cause of yourself I mean they're all about the same but the coverage is great in Montana and everybody is always really helpful and friendly

Glen Tyner

Dillon is amazing he definitely went above and beyond what I ever expected. I highly recommend this store and T-MOBILE in general. Thank you so much for all the help.

Shalynn George

I really love T-Mobile ever since I switched I have not had any complaints I would recommend them to anyone

Kevin Plubell

Truly the best customer service around. Especially for these new smart phones.. Shout out to Josh and the team! Many thanks!!!

Jake Tylor

Great pricing and great service. The only thing that could be improved has nothing to do with this location, but the data services could be better in some places But they have amazing customer service and always fix problems if and when they appear