Reviews of Firehouse Subs Webster. (Caterer) in Houston (Texas).
Firehouse Subs Webster
304 Bay Area Blvd Ste 100, Webster, TX 77598, United States
Description
Information of Firehouse Subs Webster, Caterer in Houston (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Firehouse Subs Webster
Sunday
10:30 am–9 pm
Monday
10:30 am–9 pm
Tuesday
10:30 am–9 pm
Wednesday
10:30 am–9 pm
Thursday
10:30 am–9 pm
Friday
10:30 am–9 pm
Saturday
10:30 am–9 pm
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Reviews of Firehouse Subs Webster
Carla Megan Gonzalez
The service was pretty bad, I ordered for myself and the family. And my husband didn't get what he requested because they were out. I ordered large drinks and they were out also so we had no choice but to get small drinks. And I ordered sugar cookies and they only had chocolate chip.
The place was clean but under staffed. Even though I put in my order online it had 7 people waiting in line. I felt that the service was decent, the lady communicated well but because of how much was out and how behind they were wasn't her fault.
The company should have more workers and the workers their should be able to show online what products were out.
I've been here before and didn't have these problems. Hopefully if I go back it will be taken care of. I would still recommend this place for lunch but to dine in and not order online just so that you can know what your getting because I didn't receive money back, I just could get other options only.
It's a cool place to take the kids because of the firehouse decor and dinner appeal.
Joshua Bott
Better than other chain subs in my opinion. Service could be a little faster but the sandwiches are good. I do always get the meatball and pepperoni so I cannot speak for any others. It is my go to as far as all the take-out chain sub places.
June Moon
The owner was so sweet and very personable. Food was fresh and delicious! 10/10 would recommend!
Chris Reagan
Food has always been excellent. However the staff lacked professionalism.
Debbie Porter
The bread was fabulous, perfectly toasted and light. We got the Italian sub and the tuna, both tasted good for the price The pickle 🥒 was the star, make sure to get the pickle.
We visited at 11am, there was a long line, three people behind the counter, one who knew what he was doing, he was working hard while trying to help the other two. They were out of several fillings, like tuna there was only enough for one small sandwich. We had to keep revising our order. Hopefully it's just a post COVID supply problems. I'd go back I might order a pickle sandwich
Jaydyn Reed
The best sandwiches in town with excellent staff and prices will recommend!
Nancy Rodgers Ward
Very good sandwiches. Almost always perfect. This time my italian had almost no dressing, so it was a basic sandwich. It was still good. They are helpful and friendly at the store and usually busy.
Jennifer Strawn
Nice store with great outdoor seating area. Friendly atmosphere.
A NH
Finally tried Firehouse since we had the T-mobile Tuesdays promotion & were very pleased. The Hook & Ladder was a great sub & we plan on returning. With that being said I did read MANY negative reviews in regards to horrible customer service. The young lady behind the counter this evening was very pleasant so I guess I will just keep in mind that the customer service varies from horrible to great depending on who is working 🤷
Alex Sobey
Basic Firehouse. Haven't really had a bad sandwich at one. This one also great.
Rob Zimmerman
Very clean and well kept location. As with all Firehouse the food was great :) If you've never been to one now is the time :)
Marisha Lawson
The restaurant was nice and clean. I ordered the sub to go and they made it quickly and perfectly. It was my first time there and I was very happy with it!
Ricky Shelton
Fantastic sandwich. I recommend the Firehouse steak and cheese. The services was great and good channels to watch on the tube while you eat.
Tom Hile
Go there about once a week. Like the subs. Got the Italian this time.
Lee Anne Arnold
First time visiting. Parking was a little difficult. This is not fast food, but it was amazing! I got the Pepperoni Pizza Meatball and hubby got an Italian. Both well worth the wait!! Will def. be back.
Karen Long
Great Service! Great Food! Great Prices! A Portion of your Purchases goes to Support Hard Working Fire Fighters! If you are tired of Plain old subs at the other place Try This Place You Will Not Be Disappointed! They have Really Good Subs and use Real Meat not lunch meat !
Jennifer Lopez
We had the best experience last night (6/12/17 5:30ish pm). The cashier went above and beyond to make us feel welcomed and that we enjoyed our meal here. The food was great and everything was correct. We didn't even have to ask for a fire hat for our son. The cashier gave him one even before we ordered. He even greeted our son. I love this Firehouse even more after last night.
Billie Letroise
Excellent- just try them- you want be let down.
Jaime Fincher Retiz
We eat here all the time but it has recently gone downhill in their service. Sat on hold for 5 minutes listening to a staff member take orders when mine would have taken 30 seconds. That's not okay you can't just forget about your call-in customers they're paying customers too
Yolie P (Yolie)
Took advantage of t-mobile Tuesday. I had the Italian sub and it was very well prepared.
Very clean establishment, friendly and efficient staff.
I wasnt impressed with any of thr hot sides. May take the salad next time
Groves Hamlin
I got a medium sandwich, and it was plenty enough food to satisfy my belly. The quality justifies the prices being slightly higher than Subway or Jimmy John's. I guess they have a rewards program, but they don't try to push you into participating. May be worth your while if you will be eating there a lot.
Parental Consent
Was my first time ordering firehouse subs, I had a issue with one of my sandwiches and Sarah helped me with fixing it for a later date. She was very nice on the phone and guarenteed a free sandwhich upon my return. Great customer service. I will be recommending to friends and family. Thanks guys. Keep up the good work.
-R.
Jason Irwn
I was welcomed as soon as I came in the door. I enjoyed an engineer fully involved. Delicious sandwich! They were a little slower than usual. Might have been training a new person. The covid precautions really cut into their useable spaces, but, that was really not their fault.
Adrienne Fisher
Not bad, had been in a long time so was kind of disappointed on size of the small and that they were pretty much out of chips of any flavor.
Alex Baker
Go eat a brisket and cheddar sub. Thank me later
Michael Herrera
Great subs and friendly staff. It can be a little busy at times and isn't the cheapest meal either. They keep it pretty clean and they have one of the Freestyle Coke machines, but like i said it is a high volume place and some times the machine will be out of a flavoring. I recommend the smokehouse brisket sandwich.
Brian James Dennis
23 minutes to make my sandwich, with only 2 others in front of me. One person largely just started off at the tv in the corner, i got the impression they were a trainee. It wasn't until after 4 or 5 more customers came in after me that others came up from the back in order to start working on actually making sandwhiches and filling orders.
Madeline Schroder
Workers here are so nice and dedicated to their jobs!
Carlin Kubenka
The shop smells so good, it's not even fair. My simple turkey sammich was amazing. My husband lapsed into vowel sounds while hoovering his Italian.
Christopher Love
Sandwich was ok, didn't care for the dressing.😝 …
Alyssia Moreno
Wish they would get the order correct! 😤 went during my lunch so I didn't have time to wait for a new sandwich and prices for the drinks are ridiculous but the food is good. …
C Lain A
Good subs very fresh. Had the jerk turkey sub combo delicious but was very sloppy put together they said oh sorry. The turkey was all over the basket and almost all in one half of the sub. Over all a good choice I would recommend that sub!
Joyce Juusola
I recently had lunch here. I have to say this is the best Sub sandwich anyone could want. The staff is very friendly and helpful. The food is delicious and fresh. I will be coming back often. You must try it out.
Rhys Griffin
The food is delicious, don't get me wrong, but the restaurant wasn't even crowded and it took 20 minutes for customers to get their food, and only 2 people were working at the time. I'm not saying this is a bad place, but the employees may want to speed it up a little.
Rachael Mendez
The food here is always really good! It tastes fresh and bursting with flavor. They always make the orders with care and swiftly. If you are in the mood for a sandwich definitely go.
Daniel “Duke” Provorse
Always interesting and entertaining staff at this location. I'm in love with their #3 and #6. Place is clean and presentable, food is always on spot, and staff is friendly. I've been here maybe 5 times and plan on going many more.
Amanda Wieberg
The service was fast, the food was great, and the staff was very friendly. We had a tiring day and after I sat my exhausted 3 year old down, they brought her a fire hat to where she was. The smiles were neverending!
Richard Kenerly
Pandemic era, 2 Employees. They were backed up, but we're working deligently to get orders out! I salute them both for their hard work and determination to please ALOT of hungry people, being short-handed!
j m
Despite the workers scrambling to take care of a last minute huge order (why do bosses not call ahead for crews???) Still got our food on time and tastes great
David Morales
Always a great sandwich!" Toasty and delicious
Michael Butler
Always good quality but the staff frequently seems less than well aware of what is on the menu. Usually friendly but sometimes a little less than attentive to customers.
Kevin Chen
The staff was very friendly, the food went out fast and was hot and fresh, and the service was excellent! What more can I say?
Eva Rodriguez
Nothing like great food with great customer service..I don't care how great of a product you have without the customer service..I won't return..
These young guys and gals made our time there..so pleasant...thank you for suggesting the spicy cajun chicken..now my fav.
Mark Luna
What great sandwiches!! Loved 'em! First time there. Will be back!!
Tommy Jr Rivera
It being my first time, I was welcome the sec I walk in by some friendly employee . I like it , not to mention that it was very clean . My meal was a fire house (hero) sub and it was delicious
Matt Deel
Shift manager Cortney is awesome. Attentive and helpful, even on Texans free sub day, she took her time and made sure I was taken care of
All Star Reviews
Unfortunately only 3 stars because management is not doing thier job. The crew was great and made some really good sandwiches spite the fact there was no magagment that day.
Louis Goings
Very good customer service. I had placed a bigger order and they completed it in a timely manner.
Walter Cartwright
Good service good food.dine in is a little small alot of tables in a small place.
Denise S
Always clean with a super friendly staff. The subs are good sized (I can eat a lot) but the large seems to fill me up.
Dale Foster
Id always prefer this over Subway, better quality more meats and better flavors
Great experience this time too, clean, friendly staff
John C
Great subs and service. The gluten free roll was good but $2 was a bit pricey.....
Odell from da SSIPP
Bye Bye Subway!
Jersey Mike....go back to Jersey with them Jersey prices
Christina Caughey
Always delicious! Haven't had an issue yet. Tonight was no different. Yummy.
J C
Good food but was a little slow at lunch time. Suggest possibly ordering online and picking up if pressed for time.
Michael G
Firehouse subs are always good, regardless of the location and that's important. Plus, their sandwiches are so good!
Kelly Robinson
Excellent food really nice people would you go again I'm getting a review.
john gafford
Great sandwiches, but always slow. They need another sandwich maker during peak hours.
Brandon Burgh
Went there for 1st time and food was very good!!! Meatball is close to origins of East coast hoagies.. Definitely wiil be back
Paul Sidgraves
Very nice pastrami ..pricey tho for a sandwich with extra meat
Mike Foster
Great food and very prompt service even when it's crowded.
Paul Heinmiller
Firehouse Subs is great! The Steamer is the best!! Service is a little slow, but friendly.
Chris Schmal
Great experience, could have been a little faster
Mario Calvillo Jr
Good food..but the cashier is a punk. He doesn't care. He looks angry.
Krimsonice
Love the subs and service.
G. Culpepper
Always refreshing! Love the sauces, and thank you for the delicious cookies!!! Yum!!
Abe Yoshi
Personal opinion this place has the best sub sandwiches of any place I've tried
Melissa Gray
Always good. Although this time it seemed like they didn't put a lot of meat on it. Usually there seems to be a lot.
lol no
Always so tasty and fresh, and they have vegetarian options for me!
Chad Davis
Very good food, service is always great, prices are well worth it, great place all around!
Nathan Radley
It's pretty good, some locations have better brisket than others...
Julius Smith
Smallest most tasteless sandwich i have ever paid $10 for. I will never be back to this place. What a jip...
Ciggy
Great subs. Don't have to order spicy stuff but they have the sauces.
John Murphy
Always fast and polite. Very enjoyable experience! Thanks
Ember
Fire House Subs has a delicacy of things to choose from and their subs are really good!
Ryan Swaney
Great service. Excellent food. Have a coke freestyle drink machine.
lynn Burroughs Simmers
We need to have a Santa Fe Firehouse in Santa Fe, Texas. I love your place. Bring one to Santa Fe. Thank you.
Michelle Kelly
Great quality meats, fresh bread and vegetables that were fresh and worth the prices.
Miko
Good sub, but clearly understaffed
John Thaxton
Staff I very nice, wife had the Cajuin Chicken, was delish.
Theresa Guerra
Had a salad was great. The sub are delicious too
william miller
Great service and sandwich my wife would love this
Rodger Cooley
Some of the best sandwiches in the area. I recommend the New York Steamer.
Jonathan Miller
Free sandwich after Texans win!
Clarence Empowerment!
The sub was good. The staff was not trained well which isn't their fault.
Margaret Oliver
Nice good fresh quality food and clean friendly people.
Jay Gonzalez
The service time needs improvement.... But overall 4.0 outta 5.
George Fletcher
Warm sandwiches. Ingredients are very fresh. Fast service.
Francisco Retiz
Always call ahead, 15 to 20 minutes food ready.
Ron Bonner
Had Italian Sub many times. Always good
LASHONDA RICHARDSON
Great sandwiches and wonderful customer service!
Kristi Monroe
Would be better if they had a gluten free option too
Brandon
Ask for Kyle to make your sandwich!!! He's THE BEST!!!
Stacey White
Superb sandwiches. Parking lot is tough to get in and out of, but worth it
Termin4lyIns4ne Labs
Smokehouse Brisket and Cheddar is an awesome bite here 😎 …
Steve Arthurhultz
Awesome! And fast
Michael Garrett
Ate there alot love the subs better then subway
Charles D'Aoust
Awesome subs! Get the brisket. You're welcome.
Naturally Sassi
The wait was long for them to make our sandwiches..
David Lawal
Subway? What's that? Firehouse is by far the best place for subs
Shondrel Matthews
Staff always Super Nice
Nik Berg
Always fast fresh curtious and delicious
Michael Hood
Best subs around. Well worth the money.
Adam Devine
Love this location. Always get exactly what I ask for
Aubrie Lambert
10 x's better than Subway.
Jim Sullivan
Great sandwiches and quick service
Katie Neilson
Yum, love this place!
Nathan Bond
Nashville fire brisket sub is outstanding
Ayman Husain
Good subs. They take their time to make it.
Devan Coffey
Best chain sub shop hands down.
Josh Mcdowell
Great food and fast service
Cory Chapman
Very friendly staff and the subs are amazing!
Connor Davis
Liked this place a lot more when it first opened
Kristen Rankin
Love their Turkey bacon ranch
Brian Bury
Cant beat the free subs after a Texans win
Bryan S
Very tasty. Clean. Overpriced
Nova Light
Food is great and services is awesome
Christian Bernal
Quick service good sandwiches
Jim Crowley
Great subs, good staff
Millie Perez
Good food
Michael Nielsen
Great service, let us stay late
1macho guerrereo
Love the tribute to firefighters 👍 …
Jeaneth Perez
Great services and nice staff.
Patch Logan
Good subs
KIRK HEATON
Always have good food
Nathan Seidule
Quick Quality Superior Flavor!
John Snowden
Delicious food great service
Joe Clark
Food and service was good
Demetrio Quezada
Love the steamed sandwiches.
Jude Faour
Amzinggggg. Gotta try the new york smoked.
Janessa Ashley
By far the best firehouse ever!
Michael Jones
Goor food, ok prices.
Glez Family
Nice flavors and fresh 🍞 …
Marsha W
Yum brisket sub
P4NDA Gaming
Firehouse subs is great and fast
Ed Miller
Great subs as usual.
David Bridgeman
The Best Subs in any town
Donald Williams
Next step up from Subway.
Larry Schadler
Tasty sub and friendly service
Jesse Ortega
Best sandwich shop!
Jayson Hairrell
Greatest italian sub!
Shea Williams
Firehouse Steak & Cheese
Autumn Widman
Good service and food
Scott Vines
Sandwich was delicious!
John Reyna
Ordered a sandwich, received a sandwich.
Chris Allison
It's firehouse! It's delicious!
Zachery Johnson (ZMONEY)
Subby
Kevin Creason
Great sandwich options
Phillip Collins
Great subs at this loaction.
Charlie Vela
Always good !!
chris wright
Soooo good ; )'
Brandy Bosquez
It was good.
Craig Bower
Always good.
Michael Peña
brisket sub is the beat
Greg Emmons
Consistently good.
ellis johnson
Great sandwiches
Tonya Debose
Awesome sandwich
Kim Foster
Fast service.
Mark Puffer
I love this place.
Bob co RC
Friendly staff
christine swaney
Very messy
natasha patel
Delicious food
oscar mendez
Good sandwiches
Martha Glass
Awesome subs
Alex Rios
The food suck
?
I love this place
Shawndreca Rose
There was no one here when I came and it still took them 30 minutes to get my one sandwich made
Toni Vacker
I ordered on line to "skip the line" Not so much, stood under the rapid response sign for 5 minutes and 3 employees, waiting on 3 customers walked past me for 5 minutes, not a word, finally a female asked why I was standing there, I said I had placed an order on line, she pointed to a bag on the counter, and said we just put the orders on the counter, well that may be but that was not my order on the counter. when I did get my order, I did not receive a pickle spear, as per the menu, did not rcv the cookie I ordered and paid for., and my "Hot sub" was luke warm at best. wont be going back. customer service is non existent.