Reviews of The TakeOut Bham. (Caterer) in Birmingham (Alabama).

The TakeOut Bham

65 Reviews

40 Comments

Caterer

Meal delivery

Go to all the reviews

Description Map Reviews Contact Photos

Description

Information of The TakeOut Bham, Caterer in Birmingham (Alabama)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Reviews of The TakeOut Bham

Michael Galloway

I've ordered from TakeOut Birmingham many, many times! They are fast, my food order, is always right, and very nice! I understand how the drivers have to bounce around town, and sometimes it takes a litte more time to receive my order! I consider it a blessing not having to sit in traffic, and or driving in the pouring rain! Great job!!!

Rebekah Arnold

We have used TakeOut Bham numerous times. There have been very few issues with restaurants or orders but it is fixed or I receive money back.

Luca Fox

EDIT: Management from Takeout contacted me to resolve issues. Everything that has been handled has now been edited from this review. I was quoted an hour from order to delivery, which was kinda steep but understandable as you had to factor prep and driving time. Had I picked up myself, it probably would have been the same amount of time, so that is no issue!. We got two rolls, some nigiri, and an appetizer from Sumo. The food was all perfect but we received 4 pairs of chopstick and only one fortune cookie. Not a huge deal and it's the restaurant, not driver's fault! Delivery driver was really nice and professional, offered us change when we handed him money which not all delivery drivers do. We've had experiences in the past where we've had to pay for small amounts with big bills and the drivers go to walk away with $10+ without offering change. This was not the case, he was very polite and professional. Obviously their drivers are trained really well! Overall, we had some bumps with the initial delivery that Takeout reached out to us to fix. It's always nice when someone actually cares enough to reach out from the company, so thankful for that. Would definitely order again and recommend to friends.

Andrea Cook

Love this service! Can't say enough good things. Food options are great. Delivery is fast and on time. It's so nice to have another delivery option besides pizza with healthy options to boot. We have small kids and the small delivery fee trumps getting the little ones in the car to fetch food when I don't feel like cooking.

Ellen Derr

UPDATE: Since I posted my initial review (of 2 stars), the manager emailed me and made things right. Therefore, I am revising my rating. I will give anyone a second chance when they have good customer service. Thank you! ORIGINAL REVIEW: I would not use this service again.

12oz “RittenhouseRules” Mouse

Just ordered from these guys again, and again they hit another home run. Food was delivered promptly at estimated time and driver was pleasant and polite. The app is easy and painless to use. I used to order from doorstep delivery but The Takeout has completely stolen my business. Reasonably priced delivery fees, decent selection, excellent service. The Takeout is my favorite delivery option in Birmingham, hands down.

D Star

Thank you Maria and staff for trying your best to make sure our food is here and accurate and in a timely manner. We have had multiple issues with the fish market and called you guys on the last 4 orders being undercooked or wrong items or missing items and you have been so sweet and listened to us complain regarding our order. You have even tried yourself to tell them the order over and order and then again when the driver got there to reiterate that the order needs to be correct, just for you guys to get lied to as well by the fish market staff. I am disappointed that our last few orders have been wrong and that it gets reflected on you all. That should not be the case. You all go above and beyond and are even willing to go back to the restaurant and then back out to our house with new food or left off items. I just wanted to give you guys a shout out and say THANK YOU and to you MARIA, THANK YOU FOR LENDING A KIND EAR WHEN I WAS FILLING IT WITH COMPLAINTS REGARDING THE FOOD.

April Schofield

This is our first time using this service. We were very happy with the experience. The website itself is very easy to use. It even told us when to expect our food for delivery. It was exactly right, down to the minute. The person who brought it to us was very friendly, and since we paid with a card online we didn't have to worry about signing for the order or tipping because it had already been taken care of. Our food was nice and hot when we got it. If you don't want to cook, don't feel like getting out to buy something and you don't want pizza then this is the place for you. TONS of options and the delivery charge is not more expensive than Papa Johns or Pizza Hut. We will def use again!

rdwngsfan92

Today was my first time ordering from this company, and i havent heard of them but i was a little nervous to order from. However, the driver was extremely nice and the food was wonderful. I will be ordering from you again as getting out for lunch is a little hard for me. :)

Lance Gross

I wanted to give my experience with "The TakeOut" and my recommendation. I was in town for a client meeting and had a night where I needed to have food delivered b/c the hotel kitchen wasn't working. Ultimately, I had a very good experience and would hesitate to use them again. ORDERING I found the process to order online was pretty straight forward. The website does seem a little cluttered compared to other sites I have used but it gets the job done. I liked that you see the items you add and then you can delete them or make special notations. So I felt confident about placing an online order as opposed to calling. I did try calling at one point but was quickly put on hold (called around 7:45pm I believe) and after about 5 minutes I figured out my question so just hung up. I did get an order initially when ordering but it could have been due to the internet connection I was using at the Hyatt which was pretty sub-par. DELIVERY After you order you get an estimated time of delivery. I believe was order was expected to arrive in about 45 minutes or so. The actual delivery was within about 5 minutes of the expected time I was shown. The guy who delivered the food was ok but not great. I asked about a receipt and he said he didn't have one because they were a third party vendor. A better answer to me would have been something like "we don't provide them with your order but you can email/call and they will email you one." GETTING A RECEIPT Most of the time I don't care about receipts but since I was on a business trip I needed to get one. From a convenience standpoint, it would be nicer if one could be included. However, I was VERY impressed that 3 days later after getting home, I emailed them and within a few minutes I had a reply saying "so and so" was out of the office but I would get one as soon as he returned. Then about an hour or so later I had another email with a pdf copy to use as a receipt. RECOMMENDATION If I were in town again, I wouldn't hesitate to use them again for take-out. I do like the fact that everything can be done online and though I had an order with several items, everything was delivered as expected. I also like that if you contact them they will get back to you quickly and get you taken care of. SPECIAL NOTES It is $1 cheaper I believe to order online rather than ordering over the phone. I usually like to order over the phone to make sure everything is handled correctly, but after going through the process once, I wouldn't hesitate to use their online ordering again.

Heather Ramsey

I've used this service about 5-6 times. They've always been fairly prompt and the selection of restaurants is better than any other local service that I've found. The service charge is pretty reasonable. Several improvements have been made to the website since I first visited, so they are obviously working toward getting even better. Gad to have a decent service like this in the Hoover area.

Terri Nava

We have been using Takeout Birmingham for 3 years and we are happy with their service. Tonight we placed an order, however when we received our order it was missing a dish. I called and spoke to Mike, I let him know that we were missing a dish from our order. He offered to have the missing dish delivered, but I requested that the whole order be ordered again and delivered. He agreed to submit our order again and have it delivered to us. Our order has only been wrong a few times but they made it right when we requested the order to be fixed. Its a great service for our household, very convenient and numerous choices for restaurants. Thanks for making it right tonite Mike!

Quentin Cornelison

I have never had an undesirable experience with this service. They normally arive on or ahead of the time estimated for delivery and also work to ensure that the customers order is met correctly or altered if issues arise.

Carrie Bliss

I have used several delivery services and The TakeOut Bham is by far the best delivery service in Birmingham. I received a friendly phone call with excellent customer service. The service offers a wide variety of restaurants from which to choose.

ColorMe Inspirational

Great service!! Always on time and the food is always good!! I recently tried Doordash (I have also tried others I keep coming back) sadly both times my food was 30+ minutes late.. Terrible and NO RESPONSE to my complaints!! This last order was 48 minutes late I wouldn't call that doordash, you can not contact anyone!! The Take Out is still the best!! I wish I could give you 10 stars!!

Laura Angers

Amazing! I'm so glad I gave them a try. The driver was super nice and friendly and the food was here ten minutes earlier than quoted. Plus, it was hot and delicious! Thank you, I will be using this service again.

Patrick Connolly

Outstanding service and on time if not early. I will continue to use this service. The delivery charge is nothing due to the nice selection of restaurants. Cheers to all the staff and Company

Luis Salinas

The food arrived hot and fresh. The driver, Brian, was very courteous and professional. I will definitely use the service again when in the area.

Grace Maddox

Awesome service! App was very easy to use, food arrived in only 40 minutes, and the driver was super polite. Will definitely use again!

Laura Simpson

Nice service... owner called me up the next day and offered me a coupon on a future order bc of misunderstanding with driver not having enough change (I rarely pay cash and prob most people don't either, so not that big of a deal - but I appreciated the gesture).

Mimi Porter

Just used for the first time. Driver was courteous and only a few minutes later than ETA. It was 12:30 on a weekday, so I expected that. All-in-all a good experience for me.

pam vickner

I have used twice and food was delivered faster then time given and was red hot!! Delivery person was excellent!! Please think about delivery to the airport where I work!!!