Reviews of Sheridan Nissan. (Car Dealer) in Wilmington (Delaware).

Sheridan Nissan

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342 Comments

Car dealer

Nissan dealer

114 S Dupont Hwy, New Castle, DE 19720, United States

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Information of Sheridan Nissan, Car dealer in Wilmington (Delaware)

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Reviews of Sheridan Nissan

Theresa Q

We loved the staff here. Our sales associate, Bob, was very professional and friendly. The manager, Brandon, at preowned sales, was a real pleasure. Kyle, at finance, was fast and efficient. All were knowledgeable and accommodating. They all stayed past business hours, to make sure everything went smooth for us. Never felt pressured, at all.

James Bagnell

Mike was great! He understood what I was looking for and we ran with it. Extremely knowledgeable about the car (as well as other Nissan models I asked about). During the entire experience, no pressure tactics which was extremely an upside on my overall experience at the dealership. Discussion on pricing was straightforward and to my satisfaction given the current market conditions.

Jo Ann Lewis

My first time at this facility overall, personnel were professional, courteous and helpful. Facility appeared safe, secure, comfortable and clean. The staff answered questions and explained what the issue was with the vehicle. I really appreciated the level of respect and professionalism. From the initial telephone contact to the last taxi return taxi ride. (Coffee/drink and a snack machine those who chose to wait - smart move 🙂)

Travis Bennett

I was looking for a the right truck at the right price and I found it at Sheridan Nissan! I’ve been looking online literally across the country on multiple sites and I finally found what I was looking for after about three weeks. Pedro my salesman and Kyle in finance were great! Pedro helped me over the phone sending me pictures of all over the truck. He really made this process easy and quick. He had all my paperwork done that same day and I was on a plane the next morning. When I arrived he had all my paperwork ready for me to sign and I was in and out in under two hours. Thank you so much guys for making this difficult process easy! Sheridan Nissan get it done!

Julia Pontoriero

Mike is fantastic!! We keep coming back to Nissan and to work with Mike because he always points us in the right direction. He is patient and explains things very well. It’s also so great to have someone who understands what we specifically want out of a car. We would recommend Mike to anyone any time!!

Stacey Wright

I usually go to a different Nissan dealer for service but wasn't able to get an appointment. This was my first time at Sheridan but won't be my last. They totally won me over. The service received at Sheridan Nissan was top notch and fast. Carlos was friendly and very easy to work with.

qeisha davis

I was in dire need of an oil change and was able to schedule it for the same day. My appointment was at 3pm and I dropped my car off at 12:30. My car was done at 1:30 and I appreciate them working on my car early! They washed it and it looked great!

John Bennett

The customer service you receive at Sheridan is AMAZING!!!!! We are repeat customers and every time we go back they treat us like family. Bob, Langston and Joe O, TY for all that you do to make us happy.

rayvone gable

Mr Bob H. Was very helpful and patient. I was able to see the car I wanted and walk out a happy customer of a new Nissan rouge platinum. Will definitely recommend anyone trying to get a Nissan to go to Sheridan Nissan they have a great team.

Taylor Young

Quick and easy. Rep was pleasant and helpful. Called me back bright and early with an answer to my question. Reminded me to make a follow up in a few weeks. Shuttle driver needs a raise, very comfortable. My stressful day made easy.

Chandra Phy

Bill was amazing. I dropped my car off on a Saturday and asked if the shuttle was running. H apologies and said no however he was able to get me a 1 way ride back home. He provides updates to me via text and call. I always have great customer service everytime I visit. I love Sheridan nissian

Michael Brundage

Brought in my Altima for its first service at 7,500 miles. Made an appointment a few days prior and it was very easy. Service advisor followed up with confirmation and reminder texts. My wife brought in the car at the appointment time and she was greeted by polite and professional service advisors. She waited for the service to be completed. It was finished in less than one hour, including installation of the trunk net. Great work by the service technicians and advisors!

kelly kauffman

Took my car in for a recall and the recall was for a break light switch. We were also having trouble starting our car. We had asked at time of setting up apt if break light switch could cause the starting problem. We were told no and that they would need to do a diagnostic. After looking into it myself I found that it could be the cause. When I went to pick up I let them know my findings because i felt i shouldnt have to pay for the diagnostic as it could be the recall causing the start failure. Person at the reception desk was very nice and she was trying to help...however both people I needed to talk to were on their break. So we waited. When the service guy got back he was not willing to do anything about it and said we would have to wait for the manager. So we waited and waited...finally the service guy came back to us and asked for our paperwork back. Then he came back and told us it was all taken care of. So ultimately the right thing got done...but our time wasted was not good. I would say do your research before signing up for anything here...we trusted them and had to fight for the right thing to be done.

Corinthia Pierce

The customer service is exceptional! Again, I want to commend Mr. Michael Galasso and his staff for their excellent service, and I would not want nor trust any other company to work on my vehicles.

Kattie Fox

Always a great experience working with service advisor Bill. They were able to see me right away (slow leak in tire) and I was able to get my oil changed at the same time.

Ramondo Brown

I received a recall notice for my Nissan vehicle. I made an appointment with Sheridan to have it addressed. I was very pleased with the quick and fast service.

Kelsie Hicks

Mike and Michelle were amazing! They helped me out a lot and made sure I would be good to go for my long trip to Pittsburgh.

Jasnae Quiovers

Always a great experience working with the team at Sheridan Nissan ! They got me and out and able to get an appointment in a timely manner

Beth Nicholson

Absolutely first rate. The staff was polite, helpful. I didn’t feel like i was being taken advantage of. My car runs great.

Elena Gouge

Matt was a very professional and empathetic employee for the service I and my truck needing repair!! Extremely nice and went above the call of duty 👏. Would recommend him and Nissan Service to others! …

Felicia Johnson

My car had a recall on it, and they took care of it with no problem! The staff was great and the service time was awesome!

Shante Childs

My service advisor was Matt. When he called us to tell us what was wrong with our car, he explained everything in detail. My husband and I appreciated Matt's honesty.

Neil Spencer

My wife & I had a wonderful experience at Sheridan. Ed the manager and our sales rep Garnett went above & beyond to make us comfortable, answer our questions, inform our choices, and ultimately helped us feel confident in a purchase. I've been to a lot of dealerships recently and this was one of the better experiences by far.

Jeanette Collins

Stephanie is the best!! She kept me updated on the status of my car. Very sweet always!!

Shannon Bartow

The only thing I would ask is that they don’t change the settings. Meaning I have my lights set to auto so as soon as it starts to get dark my lights go on. Or the seat settings they change the seat settings and then I have to figure out how to get them back where I want them to be. Other than that everything was great!

Beth Elaine

Bob was the most honest sales person we have ever dealt with, he made the experience pleasurable.

Carolyn Selway

Scheduled oil change appointment. On time, took vehicle in right away. Busy Friday August 2nd 2022 morning. Oil change, tire rotation, check all fluids, alignment and car wash. Took 2 hours. I’m okay with that because everyone was working. Very curtains and respectful. Young man at service desk super nice and helpful. Kudos to him. I don’t remember his name though. There was young man and 3 older men running the department. This young man handled everyone.

pic kirk

I had an 8:45 appointment to get my oil change. Was completed by 9:45 along with a car wash. Also had a question about directions in car and was given a pleasant gentlemen who answered my question.

John Koval

My truck was serviced immediately when I arrived. Everything was done without delay. Iwas in and out in approx. 45 minutes. Very pleased,

Mary Gardner

The gentleman who waited on me was awesome… I thought I had an appointment but my name was not on the system I don’t know why but he made me feel very confident that if I waited he would see what he could do and he made sure that my car was in the rotation to be looked at and I was so thankful to him for going the extra… he let me know ahead of time what my car needed besides a oil change before they did anything… but I was prepared for the news and I thank him that my car is driving like I know it should and I thank him for going the extra mile for me and caring about me and my car… please tell him thank you from me and he is truly a keeper ❤️

Leroy Cook Jr

I was greeted promptly at the door by Carlos the service rep. I had a trouble free service experience as usual. Service is always top-notch even if I’m getting only an oil change.

Jeff McCord

What an unbelievable experience! They recently replaced the transmission in my Sentra under warranty! The whole experience was quick and painless! Thank you!

Henry Glover

Great service getting my car worked on, everything was explained clearly. Friendly staff everytime I've been there

Joseph Santogrossi

Went to Sheridan's to see a truck I saw online, was greeted by Mike our salesman. Took it for a ride and bought it. Mike was very friendly and made the buying process very short and easy! Joe processed our loan and it went very smooth.The whole deal couldn't have went any easier. Mike and Joe where very friendly and made this a great experience to buy a vehicle at their dealership. Highly recommend!!!

Grace Johnson

The customer service was good and there were no issues with my car, everything was super fast because of good customer service.

Beverly Paddock

In for oil change on my brand new 2022 Nissan Sentra. While there, the salesman Bob and your tech specialist helped me through accessing GPS on the car's monitor.

Royal Savage Wolfe

Carmen and Kyle were both amazing. We had such good conversation during my visit at the dealership. They both made my car buying experience a breeze. In addition, about a week after my purchase, I received a can of cookies as a thank you. They were delicious and very much appreciated. I would definitely buy another vehicle or refer friends and family to the dealership.

George Bournias

Good people pretty straight forward no BS deal went through cut and dry

Savanah Burkentine

I had such a great experience at your dealership! The staff was amazing and super helpful! Bob H. was my salesman and he went through the cars handbook with me and explained all the new features that the car had! He was super understanding and was determined to make sure that a Nissan was a good car for me! I highly recommend Sheridan Nissan and I will definitely be using them for my further vehicle purchases!

Carmen Malgiero

They always do a great job. Bill is super helpful and his people skills are fabulous

Alexandria Schoonhoven

The whole staff went above and beyond anything I could of asked for. Every question I had was answered, every worry I had was put to rest, they treated me as if I was family! They pulled out all the magic to get me in the car I wanted at the right price that worked for me! This was the first time I was ever here and am now a forever returning customer! I also received the sweetest package today, cookies!!! That’s right, they sent me cookies! They call and check in to see how my vehicle is, see if there is anything I need or any further questions I have! I’ve never been treated better by a Nissan dealership! Highly, highly recommend Sheridan Nissan!!

Nasara BostMoney

I called a month prior to get an appointment which is the norm these days. The young lady was great on the phone and pleasant. I dropped my car off the night prior. I requested some things get done based off mileage and also recommended. I think his name was Bill who got me checked in and Matthew who helped me afterwards. The only issue I had was not having enough money to get everything done that was recommended and so I will save for that and will return for the service! I didn't feel pressured to buy and it actually was less than i thought it would be. I feel everyone was nice and professional and that's rare at dealers these days. Great job to the team and did I mention this was my first visit!

ralph pecson

Mr. Bob is a very helpful salesman! 5 stars for him very easy and smooth transaction thanks God bless..

Stephanie Swinton

I was so pleased with the service that I schedule another service. The customer service was great! Thank you all for your service!

angela snader

Mike made the whole experience worth it. Took his time to tell us about features of the truck and even took me on a test drive of the new Rogue.

Denzel Gentle

Process to get an appointment was easy. Everyone was cordial and maintenance I received was above and beyond.

Karen Stratton

I can't say enough for Sheridan service dept...I had a problem Saturday and stopped to see if they could check....Matt was so considerate and had me stans by and fit me in. Yeah!!!

Sincere Smith

CHRIS IS THE BEST FINANCE SALES MANAGER EVER! LANGSTON IS GOOD ALSO! GARRETT IS GOOD AT SALES. HE'S PATIENT AND NOT PUSHY. LOL THEY HAVE HELPED US OUT OF SITUATIONS THAT MOST DEALERS WOULDN'T. I FEEL LIKE A VALUED CUSTOMER. IM ON MY 2ND CAR AND FIRST TRUCK FROM THEM!

Ryan Craig

No complaints. Heck of a car shopping experience. Easy to get to, insanely too big of a location though! Wow, it covers a lot of land. But hey, that’s what it takes to get good pricing:).

Ra Po (rapo)

First time servicing my vehicle here, great work and complementary car wash

Anetra Bradley

They were very polite and got me in and out so I was able to take my daughter to her practice on time.

June Bug

Great service, affordable, the staff is pleasant and courteous, I feel very well taken care of, definitely a #10

Israel Sanchez

It was very peaceful I got taken care of as soon as I got there and they took care of my car quickly great job thank you

Deborah Jones

My experience at Sheridan Nissan was exceptional. Bob Knowlton was super kind, patient and knowledgeable. Kyle Smith was extremely nice, calm and efficient. They really made my day. I ended up purchasing a gorgeous Nissan Rogue Sport, which I truly LOVE!!!

Kira Burton

Friendly staff. Very detailed about work being completed. I had Carlos who kept me informed every step of the way.

Jessica Martinez

Best service I could have possibly asked for. Hector, was an awesome salesman, give the man a raise!! Kyle in financing was the best too, he deserves one too! Lol. I walked out with a 2022 Nissan Rogue && they both made the process so easy. Great conversationalist, and good at explaining everything that went into buying the car. People like this are hard to find. Hector went as far as detailing my car himself, making sure it was past the standard detailing. Kyle even promised me a new car once he made big bucks!! Haha. Well I am now a customer for life. I really appreciate you guys. Great team.

Nicole Hetrick

Amazing!!! I’ve been coming to Sheridan nissan for my Altima for 8 years. The customer service is so incredible, I knew I had to come back for my new car! We checked out a couple other places prior just to explore options, and the service never even came close to what I’ve always experienced at Sheridan. Garnett went above and beyond ahead of time to keep in contact with me and send me cars. We randomly ended up at Sheridan one night and Garnett had already left, so we ended up with Pedro. Pedro was so helpful and really helped me form my vision (I didn’t know exactly what I wanted). We looked at the premium rogue first and test drove it. The price was a little high for us, but I didn’t love the lower level rogue after seeing the premium. He found the perfect rogue that still had all the premium features I loved but at a lower price! Pedro made us feel so comfortable and we decided to take the night to think on it. Pedro and Garnett both followed up with me the next day and we ended up going back that night to test drive the one I had my eye on. We ended up falling in love and buying the car that night! Pedro even talked on the phone to my insurance company to help with a couple things. We were there late so they even offered to buy us dinner! I’m so happy in my new car. Pedro has followed up and I’ve been able to ask any questions I need. I know whatever questions I have he’s just a text away! I know a lot of places say they treat you like family, but Sheridan nissan truly does. When I got my previous car serviced there, they were always so nice and helpful/willing to work with me. They always wash my car at the end and even walk me to my car to open my door!!! This does not go unnoticed. I told my husband I feel like royalty when I go to my car appointments! And then joke with him why isn’t he always opening my door?! Hahah! HUGE THANKS to Sheridan nissan for their incredible customer service. I truly couldn’t be happier in my brand new rogue!!!

delacey Oliver

Eddie the sales person was overly went above and beyond!!!! i definitely would highly recommend him. Every one at the Dealer ship made me feel very welcome from the time I walked in...

Jasmine Wilkerson

Garnett reached out to me who was very nice but he had a last minute dilemma so he referred me to Hector but he was busy as well! So Antonio helped me and he was excellent and patient with me! He really helped me through the process! I would definitely recommend Antonio to help you with your car buying experience!

Mark Sharper

Matt knew exactly what was needed and also informed me of outstanding recalls. Matt made himself available for questions and I also spoke with him through the day. This was a excellent experience and I look forward to getting my vehicle serviced in the future.

eric mclaughlin

Much better experience. Patrick the gentleman at the service desk was a breath of fresh air. Not pushy like some service managers

David Chandler

It was very professional, my rep even found a coupon that saved me money. My rating is a 10

Ashley D

Bill and Charlie went above and beyond making sure my vehicle was ready for the road. I ALWAYS have a great experience which is why I buy and bring my cars in for service at Sheridan Nissan. Thank you to EVERYONE.

Rj Jones

Convenient & easy to make an appointment. I was notified via text of my personal contact while my vehicle was being serviced. I was also promptly called to advise when my vehicle was finished. Excellent customer service and didn't feel I was taken advantage of; no extra unneeded services recommended. Sheridan Nissan is my go to for my vehicle maintenance.

Divastyle robinson

Very helpful, on point, love the service... Ed, Brandon. KYLE ALL DID AMAZING 👏🏽 🙌🏽 👏🏽... LOOKING FOR A VEHICLE BE SURE TO CHECK OUT SHERIDAN NISSAN ON DUPONT HWY... N THEY DONT RUN YA CREDIT 17HUNDRED TIMES LIKE THOSE OTHER CAR DEALERS.. …

Tashonna Brooks

Service was very professional and quick. Bill explained everything in detail and after having been to three different mechanics, Bill and the service guys at Sheridan Nissan got my car back on the road. I will definitely recommend and use the Sheridan Nissan dealership for future issues.

Kathleen Gainey

Pedro was awesome! He was very knowledgeable about the vehicle and discussed possible payment amounts depending on money down and credit before they ran my credit which was greatly appreciated. Kyle was also great and knowledgeable regarding warranties and etc. Everyone there all worked very quickly to have me in and out and never felt pressured once. Highly recommend !

John Wisniewski

As always Sheridan Nissan performed the services needed in a truely professional manner.

THEATREofPAIN270

This dealership is amazing. Great Service. Pedro in Sales nailed it. Joe in Finance was great as well. Smooth process. Awesome vehicle too, 2021 Kicks. 5 stars. Hope Mr. Sheridan knows how smooth this dealership runs.

Melissa LaViola

The best dealership experience I’ve ever had! Mike Bellina was phenomenal. We started the financing process over the phone so I didn’t have to drive an hour unnecessarily. Once approved, I went to Sheridan Nissan where I test drove the car, filled out the paper work and was on my way. Tiffani, the financing specialist was just as amazing and explained everything to us, made sure our questions were answered, etc. All in all, it was a seamless process and I wasn’t offered 12 cups of coffee while waiting endlessly like most other dealerships. I look forward to working with Sheridan Nissan again and I highly recommend Mike Bellina.

DJ GO!

Wanted to buy my wife a new car, so I looked at Sheridan Nissan's inventory online (which was super convenient) and found a car she liked. Mike Bellina reached out to me regarding my query on a specific vehicle. For him to reach out on his day off showed his dedication to customer service. He stayed in contact and scheduled us to see the vehicle the very next day. When we arrived at the dealership, he had the vehicle ready for us to test drive. He gave us a tour of the dealership and had the paperwork ready for us, so we could be in and out. He is super personable and does not make you feel as if you're buying a car. He then handed us off to Joe in finance. Joe was just as good. They were both professional and friendly. The whole experience was awesome. When I'm ready to get out of my current car, I'll be seeing Mike. I wi be bringing my other Nissan to Sheridan for service because of the super service I received from sales.

Kacie Taylor

I had an amazing experience with the maintenance on my 2018 Nissan Sentra With the help of Matthew, the work was done quickly with no issues. I will recommend it to all my friends and family! thank you!!!!!

Tracy Echols

This was my first time at this dealership and I was very pleased. Brandon and Mike are awesome. Very personable very laid-back and very professional. I did not once get the feeling that they were trying to force me into buying anything. They were both very helpful and did everything they could to get me what I wanted in which they did. I would definitely recommend them.

Angela Treasure

My Sales Representative was Pedro, he was friendly, knowledgeable,and very professional, he also had a warm disposition which is rare these days. The Clerk who processed my paperwork was very engaging, also Kyle in the sales office, good personality, professional and efficient. On Monday, I met Joe who was very helpful and professional.

Kattie Fox

I always have such a great experience here. The vehicle is always serviced in a timely manner and the service managers are always so nice. I had my appointment scheduled to work with Bill and it is always a pleasure working with him. He got me all squared away and kept me updated on the status of my service. He also had them run my car through the complimentary car wash.

Shameka Hairston

I really enjoyed my experience at Sheridan Nissan. I took my car in for an oil change. Bill was great he called me with suggestions on what needed to be taken care of. I dropped my car off at 9:15 and it was ready for pick up before 12pm. I will be back for all of my service

Robin Walden

I have been coming here since i purchased my Nissan.a few years ago.every one is welcoming service guys are great...I love coming especially for the oil change not expensive like other places. And you get the car wash for free...

Ashlei Donnelly

I went in on a Saturday evening knowing exactly what I wanted. As soon as we walked in, everyone was very welcoming. I met with Garnet and he pulled the exact car I found online. He went over all the details of it with me and after test driving it, I knew it’s what I wanted. Garnet was very informative. Everything was handled in a timely fashion and everyone was very helpful. I felt welcomed as soon as we walked in the door. Garnet even called me a few days later to check in to make sure I was still happy. Would recommend!

sharon bauer

Buying a new car from Sheridan was like a breeze. Great service, friendly salesman and quick process made this transaction so much easier than in the past. Let’s face it, buying a new car can be very stressful. I was extremely impressed with this buying experience.

Carolyn Hackett

Mike and Joe plus the rest of the team was awesome. They didn’t pressure us and was very laid back approach. Which was very appreciative. Took longer to get insurance than the car lot lol. Customer service was phenomenal. Also everything was very detailed out so you know what you was getting and what price. Just can’t say enough!! Now proud owners of a 2017 Nissan Leaf that I love it has everything I needed for a great price.

Jim Suazo

I am Military, I was headed down to my dad's 29 year active duty military retirement from Rhode Island to Maryland. The dealership I bought my car overlooked a knockoff part that caused a piece of my radiator and another hose to break leaking oil that cooled my transmission (No actual clue how that all works) I had my daughter, wife and little sister in the car. I called Sheridan Service and had the pleasure of working with Mike. I just moved into a new place and saying my budget was tight is an understatement. I genuinely did not know if I could afford the expense if the damage was bad. Mike not only squeezed me in but was arguably the best customer service experience I've ever had. The compassion he showed to me and my family was genuine. He really cared and was not going to let this get in our way. He sourced affordable parts and helped me get a loaner car and ensured my car was ready for me on the ride back home. All I could say was thank you. Thank you for caring. Thank you for not grinding my trip to a halt. I drove my car home without any issues. I cannot say it enough. THANK YOU.

Stephen Johnson

I worked with Pedro. He is a low pressure sales man at Sheridan Nissan. He worked hard to help me find the perfect car for me. I was skeptical at first then after I did tons of research, I found that the car I wanted was actually a car that he had already recommended. Really nice guy, and nice dealership. I plan to have my car serviced there as well.

Mikeda Anderson

Sheridan Nissan did an amazing job with assisting me and my son with purchasing a new car. Bob, Eddie and Joe was one of the best teams i ever dealt with when buying a car. Thanks again Guys!. They took there time explaining every detail and questions. I will be recommending Sheridan to Family and Friends.

Cassandra Hynson

The customer service is always superb. I’ve been a customer for years and the service is always consistently good, from the time you drop off, to the time you pick up your vehicle. The job is always done right the first time. The service advisors are all great and David Murphy was wonderful: on my last visit! Also Donna at the pick up desk is wonderful as well :-)

Joan Mills

I needed my heat shield tightened. I scheduled an appointment to get it fixed and they were done in less than an hour. Great service. Great people.

Richard Bart

Work with Pedro, pretty straight forward guy. Buy with confidence, finance person was good also and process was quick. Overall process was easy. Make sure you know what incentives Nissan is giving. Limited dealer fees. Would definitely use again A++++. Happy with my purchase and experience.

Antonio Hayward

I really enjoyed the customer service. I really felt like Antonio made my wife and I a priority. He did his best at finding a car for us that fit our family needs and price range.

Jennifer

Always a great experience with fantastic service at Sheridan Nissan! My recent visit was for regular service and, once again, the team did not disappoint. They were friendly, on schedule, didn’t try to sell me on things I didn’t need, and efficiently serviced my car with a complimentary wash to boot! Thanks Sheridan!

Terese Garnett

I took my vehicle in for 2 recalls. Unfortunately a part that was needed to repair the recalls had to be ordered. That said it took a couple of days before the work was complete. I was set up with a service rental....for that I was grateful. My overall experience with Sheridan was positive.

Rob Dorsett, Jr

Bill does a great job with our 4 vehicles that we purchased from Sheridan Nissan. Mike does a fantastic job with the service department. Our family appreciates the service that is provided every time we bring our vehicles in for service.

Shawn Bey

These guys were great and gave us a great deal. Dan Harris salesman's and Langston finance deal maker are great at what they do and are there to service the buyer. Gave us great options and we took the 2.9 % interest rate. There service department is top notch too. If looking for new sweet ride check out Sheridan. Wife is enjoying our brand new 2020 Rogue. Will be back again for my next vehicle.

Marsha Robinson

I'm 62 years young and have purchased over 10+ cars in my lifetime. I must say that I have never met such kind and gracious people in one office. Whether they waited on me or not, everyone was kind and greeted me with a smile and hello.

rachel shinholt

Matt has been my service rep the past few times i have taken my car to get serviced or fixed! He makes sure the customer understands the issues! I purchased my car 5 years ago from Sheridan and they have a forever customer!

Eric Fears

Scheduled appointment for an oil change on Saturday, January 18th. While checking in, I told the Service Mgr that I needed to make an appointment for a hazard light that came on during the week. He not only had that looked and corrected but made me aware of a recent recall on my vehicle that was also completed during my scheduled appointment as well. Provided me a detailed explanation of all services when I picked up my vehicle. The complimentary vacuum and tire check was definitely a nice touch. Customer service was top notch.

Susan Tyrol

Working with Bob, Brandon and Tiffany was a dream. All the staff we had contact with were very friendly and helpful. Our purchase was flawless. The Rogue we were looking at on-line was ready for a test drive when we pulled onto the lot. The financing and miscellaneous paperwork was completed in no time. So, we left Sheridan Nissan very happy customers in a beautiful used (but new to us) Rouge. I would, without hesitation recommend Sheridan Nissan to anyone. Thank you! Thank You!! Thank You!!!

Kebrina Richards

I had a wonderful visit. I am fully satisfied. I was talked care of and I was in and out in the time frame quoted to me. Great customer service. Especially being short staffed. I was quite impressed.

Tori Cordova

I just bought my first new car in 13 years from Sheridan. I can't say enough wonderful things about their team, especially Bob Hoisington. Bob is extremely knowledgeable about the vehicles and made me comfortable and secure about my purchase from the first phone call. He made the process 100% painless! I wouldn't hesitate to refer family and friends to Sheridan and Bob! Thank you for a wonderful experience.

Cierra Monét

I don’t usually leave reviews but I had an exceptionally great experience at Sheridan. They gave me the best deal compared to others — I was able to walk out the same day I went in with a brand new 2018 Nissan Maxima. I’ve had many issues previously but this by far has been the easiest process. I absolutely love my car, and appreciate everyone who assisted. Every single person I came in contact with (Brandon, Matt, Chris) was warm-welcoming, and confident in every info they provided.. especially Will! He was very informative on the cars I was test driving, assisted with getting the trade in on site, helped me transfer my items from my rental car to NEW car, and even handled the rental car from there. Even after the sell, him and Matt kept in contact to ensure everything is good. What more can I say?! He’s the best! While it may sound like it’s his job, it’s not necessarily what he did but how he did it — with eagerness and willingness to provide the best service (all while it was pouring raining). Highly recommend anyone in the area to go through them, you won’t be disappointed!!! Thanks guys so much.

Donna Goudge

I Had a Great Experience at Sheridan Nissan! Purchased a 2017 Nissan Rogue. My questions were answered, Never felt Pressured. I would highly recommend going to Sheridan. My sales associate was Bob H. He took the time with me and was very patient. They gave me a very good deal on my car. Both Brandon and Joe from the finance department were extremely helpful and nice! Go to Sheridan if your looking for a car, and ask for Bob H. You won’t be disappointed!!

Rae

I purchased a new vehicle from this location in June 2016. On Saturday morning my vehicle wouldn’t start. After getting a jump start & a diagnostic determined the battery needed to be replaced I called the dealership. Mike was the service writer on shift & he was very helpful. He immediately gave a quote for a new battery. I told him I would be there in 20 minutes but needed to be in and out quickly. He told me “No problem. I’ll get you in & finished up in no time.” I arrived as promised & he had a mechanic immediately take my car back & offered the complimentary car wash. A new battery was installed & car had been washed in 30 minutes or less. *UPDATE 7/7/2020* I visited again for routine service and once again Mike G. and team knocked it our the park! Never over-selling but always giving sound advice to keep my baby running. During my drop-off service visit Mike communicated letting me know what was needed; only doing work I approved. In and out in a matter of hours for tires, alignment, oil change, multi-point inspection. Thanks y’all!

Cindy Torres

I purchased a 2022 Nissan Sentra this week. There are not enough stars here. My sales person Hector Diaz Parada, showed genuine professional, knowledge and overall commitment to ensuring I received an amazing deal. The entire staff that was involved with this sale, were proficient and did everything to help make it work for me. I drove away in an amazing car and feel good about being part of the Sheridan Family!!

Mark Boissonneault

I came in because my car was making a rattling sound when I was accelerating. I thought it was my transmission failing, but thankfully it was not. The Sheridan Nissan dealership helped diagnose the issue and treat it. I was in and out in less than an hour. Matthew and his team were very helpful in making this quick and painless for me. I truly appreciate their help.

Don DiGiovanni

Great service! I highly recommend Sheridan Nissan Service department. It was a pleasure dealing with Mike my service advisor and refreshing that the advisor had the knowledge of the truck. Other dealers I’ve been to in the past has the service advisor passing messages back and forth to the mechanic. I would purchase my next vehicle from this dealer based on my service experience. When I return I am confident they will be able to handle my needs. They have earned me as a customer.

Jessica Ascione

Another update: Another great service by Sheridan. This time Matt assisted me and everything went smoothly. UPDATE: Mike G. And the Sheridan team did it again. This time it was my cooling fan assembly. All covered under the warranty and it was a seamless transaction. Very satisfied! Mike Galasso is a SAINT. The AC compressor blew in my 2013 Pathfinder as we were headed out-of-state for a week long vacation. I took a chance and dealt with a Nissan dealership that was near us in North Carolina, but was given the runaround about my warranty and was told that the warranty would only cover part of the job and I'd be responsible for almost $1000 more! I called Mike and he was completely reassuring and let me know they would handle it when I got home under my warranty. After being taken for a ride in NC and already out one diagnostic fee, I was pretty nervous about whether or not Mike would truly be able to help. I dropped it off yesterday in the morning and my car was ready just after noon, completely covered at no cost to me. I'm so grateful to Sheridan Nissan, and especially to Mike for facilitating this completely painless transaction. I will certainly continue buying my future vehicles through Sheridan and will DEFINITELY be purchasing the First Extended Warranty every time. Thank you!!!

Derrick Barganier

Everything from purchasing to my first oriel change has been nothing less than phenomenal the team here treats you great every time not just when your buying I love the team here a Sheridan I can’t wait to buy another vehicle from you guys 😊 huge shout out to Mike B. A dealership denied me because of an existing car and Mike got me into a even better car with the same lender I owe my car to him and I love it.

Angela Murray

Carlos is always positive and helpful, he’s honestly the reason why I keep returning to this location.

M Washington

Service was completed earlier than I anticipated and everyone was attentive and professional!!

Edwina Cottman

I went to Sheridan Nissan felling down. Then I meet the most amazing team of people. Robert Knowlton thank you for turning my day around. Best Salesman ever.Matt great Service Advisor. And noone wants to deal with the Financial parts but Joe was amazing. You need a new car go visit this team. Thanks Again

Clyde Charles

I have never had a bad experience at the Sheridan Nissan service department they always outdo my expectations. The atmosphere is always warm and friendly as well as inviting they got me in and out. After explaining all the points of concern of my services visit. I can ask for anymore than that in my book they are top-notch.

dree drop

Took my daughter to get her first car. Mike B. Was amazing! He was personable, patient and professional. I highly recommend Sheridan Nissan.

Kevin Ridgley

We have used many dealerships over the years and Sheridan is now in my top in terms of experience. We woked with Bob Knowlton for a new Titan. The whole process from test drive, appraisal, sales and closing was very smooth. None of the back and forth dealer games making you wait. Very fast and personalized. We would use them again.

Kelly Murphy

Sheridan always does a great job when I bring my Pathfinder in for an oil change. On top of their mechanics they have an awesome sales team. I love them so much that I was even considering going to their sister dealership, Sheridan Ford, to get another vehicle.

Tracey Turner

I've been servicing my car since I purchased it from Sheridan Nissan 2015. I haven't had a bad experience yet. The staff is professional. More importantly they don't charge you up for unnecessary expenses. My SUV still runs smoothly .👍 …

Benita D

Bill and the maintenance technician at Sheridan Nissan once again provided excellent service in their dealing with me and my Rogue. And while It turned out to be nothing more than securing a plate, it did wonders in settling my nerves. Thanks again guys.

mileidy Caceres

Thank you so much to the team and special thank you to Mike Bellina for his time and all his help. When I first went to see him he made us feel comfortable and welcome right away. He sat with me and my husband and all I had to do was explain what I was looking for and within less than an hour he had a respond for me. He got me exactly the car I was looking for. He was friendly, honestly, helpful, caring, professional, the list is endless. He help me get a good price for my trade in when other dealers were trying to rip me off but he did his best to help us. I am very excited with my new car and will recommend any of my friends, family or anyone else to go see him he will make it happen.. I will not think about going anywhere else if I ever wanted to get another car that’s exactly when I will go and for sure will call Mike Bellina to assists us. So if you are looking to purchase a car this is the place to go to. I recommend it 110%. Thank you again be blessed.. I Am for ever thankful..

Josh Hayhurst

Every time I get service at Sheridan Nissan, it's great. Bill is really good at what he does. The other people that are in service, they're always ready to jump up and help you understand how stuff works, what they're doing, or what needs to be done... without the feeling that they're trying to do the normal "stealership" type of moves... I'm getting & paying for stuff I need to. I love how it's like "Hey you're at 15,000 miles and this thing needs to be done at 20k, so just remember that for next time!" All the little things like oil changes and wiper replacements are very reasonable. Of course I can do those things myself, but paying someone $10 to put wipers on right after they wash my car? I'd rather save the couple of minutes and have them do it really quick. I appreciate the customer service.

Bobbie Willingham

Very quick service. Good technicians as well as service advisor.

Sonya Malcolm

I was referred to Sheridan Nissan by a friend of mine who had purchased vehicles there previously. I haven't purchased a new car in several years, and was very nervous about going to a dealership. I met with Mike and Brandon, and they were AWESOME! From start to finish, they guided me through the entire process with such ease and professionalism! Their customer service skills surpassed my expectations. I was extremely happy with my purchase and will be referring my friends/family there! Brandon and Mike deserve a nice big raise/bonus! :-) Thank you!

Neile Hartmann

The people at Sheridan couldn't have been nicer. Even though they were short staffed, they were very attentive. They took care of business quickly and there was no high pressure sales people, just people there to help with the process. Thank you to Pedro for setting up my appointment and taking care of the online stuff and thank you Bob for taking care of us at the dealership.

Mim9rioim Oui7h

Our car buying experience at Sheridan Nissan was truly amazing from the moment we were greeted on the lot to when we drove off in our purchase. Michael Bellina is the consummate salesman. Mike is courteous, professional, knowledgeable and just a decent all around human being. The staff in the Sheridan Nissan pre owned showroom were all friendly and welcoming. We were not looking for a Nissan Titan but the combination of the vehicle presentation, Mike's product knowledge and Sheridan's great price point made this purchase a no-brainer. This was hands down the best car buying experience and we've bought many cars new, used and certified pre-owned over the last 40 years. Buying this vehicle was far from our first rodeo! We're not easily impressed but we easily give credit where credit is due. The great customer service is continuing even after our purchase. Bravo Mike Bellina and the Sheridan Nissan staff!

Linwood Drummond

Service was done but the problem could not be corrected because the system was responding correctly. They could not duplicate the car stopping while backing up or going forward, which I had problems with them both. I have taken the car back twice in April and was told that the system was replaced the first time but it stopped again. The first time my car was being checked out 11 days. I got it back and 3-4 days later the same thing happened. They had it another 8 days this time and said that they could not duplicate the problem. So now I've had it for one day but no problem so far.

Tom Brough

Went here for repairs first time back in over 10 years. They were pretty unorganized couldn't find my appointment than the wrong information was entered for my visit. To my surprise when they finally got it together everything went well and very satisfied with repairs.

Rachel Raacks

I had the pleasure of working with “Mike Bellina” & “Matt Marshall”. These gentlemen are AMAZING!! Mike & Matt were/are so EXTREMELY professional, and kind. They actually listened to me and what I was asking for, then accommodated to my requests. The information and service they provided was just wonderful and you can truly tell these guys know what they are doing. Not to mention they treated my mother and I FANTASTIC and we’re so friendly and caring towards my situation . When I arrived I was still upset since I had just had my car totaled (hence the reason I was there ) however they made sure I was taken care of and completely satisfied. I will recommend them and the Sheridan Nissan highly and for all my future purchases I will absolutely be returning to the Sheridan Nissan!!! Also wanted to point out there finance department !! Tiffani Dill & Joe O’Mara we’re very informative , actually explained things in English to me and made sure I understood and again were just all around fantastic. I couldn’t have been more happy with my experience the other day there!

Sara Melendez

Just went in for a oil change, it was my first time so I called to see if I needed an appointment, there was a phone issue and I got transferred to the Ford dealer. They told me I didn't need to make an appointment, getting to Nissan today they said that I do need an appointment and apologized and explained the phone issue. They said they would get it done with in the hour but it was complete with in a half hour! Fast service it ever had. Staff is friendly and courteous. I definitely recommend this team. Thank you!

Kim Collins

Everyone was very helpful and pleasant. I was very comfortable with my salesman, Danny. He was patient, polite, attentive and very supportive. He made a very stressful and draining situation much more tolerable. Langston the store manager and Joe in finance topped off the evening with their professionalism and support. Kudos to the Sheridan Nissan team!

Carl E Benson

I’m new to the area and needed my Nissan Rogue services. I was able to set up an appointment on-line. They texted me updates and reminders prior to the appointment and put the appointment on my calendar for me! The day of the appointment I was at the dealership at 8:00am and the place was buzzing. I was tended to immediately by the Service department. I was in and out quickly. The even washed my car! After they review my service the service agent came out to my car and showed me some features I was not aware of. The car is running great and feels brand new!

Simone Rudd

I received a notice of a recall. I called them to schedule an appointment. They got me in, provided transportation to and from work. However when I picked the car up, I didnt get too far when I had to have the car towed due to flat tire. I called Nissan the next morning to say that I had a flat coming from picking my car up from them. They told me to bring it in. In about 15 minutes they had it fixed at no cost to me. Great service. Great customer service.

marcus peterson

Super happy with the customer service! The service department is top notch! I have an old pathfinder (Arnold)that needed some MAJOR repairs. Thankfully the issue was covered under a recall. Although the truck was literally dropped off on them without them knowing about anything they took Arnold in. I totally understood that other customers made appointments in front of me, and that Arnold would be seen when time permitted it. I cannot say enough great things about Bill at the service department. He let me know how the Arnold was doing. Didnt try and pressure me into anything. The mechanics found some other issues that needed attention, and Bill called me to let me know some of the other additional issues. In fact he called me every day that Arnold was being worked on. This solidified my love for Nissan. I can guarantee when it's time to put Arnold down I will be at Sheridan Nissan looking for a new vehicle. Mostly because of how well I was treated by Bill and his AWESOME customer service! Arnold runs great for a 19 year old and hope to run him for a few more years. Thanks again Bill and the mechanics at Sheridan Nissan.

Peter Garcia

The actual work completed seemed to be done adequately as it always is, but the amount of time it took to complete was not acceptable. I’ve been bringing my leased Nissan Vehicles to Sheridan Nissan for the last 4-5 years so I know what is usual and customary. A scheduled oil change and the usual several point inspection of my vehicle should not take an hour and a half.

Abbey DeJuliis

I thoroughly enjoyed my experience at Nissan Sheridan. Bob Knowlton is knowledgeable and kind. I didn’t feel like he was trying to take advantage of a young car buyer just to make the sale. I could not love my new car more! The services offered by the dealership are a huge bonus.

scott mcgee

We were looking for a late model low mileage certified used Nissan Leaf and found Sheridan on the internet. I am pleased to say without any questions this was the best car buying experience I have had in my 35 years of buying cars. The salesman “Garnett Johnson” was easy to work with and open and honest on our dealings. I would not hesitate for one second to recommend this dealership to anyone.

Kim Collins

Everyone was very helpful and pleasant. I was very comfortable with my salesman, Danny. He was patient, polite and very supportive. He made a very stressful and draining situation much more tolerable. Larry the store manager and Joe in finance topped off the evening with their professionalism and support. Kudos to the Sheridan Nissan team!

Sue Evans

Matt and the whole team were great, they fixed my vehicle and where very courteous, kind, and professional. I will definitely be coming back to Sheridan Nissan for all of my Nissan needs. Thank you.

Marlee Nichols

Bob (who wears a tie) was great! He was attentive, listened to what I wanted for my car and what I was aiming to pay for my new one. He treated me as an equal and made everything go smooth.

Matt Johnson

As soon as I arrived for my appointment, they took my car right away and was back to me within 30 minutes, which is exactly how long they said It would take. Along with doing a check-up and my routine oil change, they also treated my car to a complimentary car wash and I was on my way home in a very timely fashion. Very happy with the experience I had at Sheridan Nissan and will certainly be back.

Cynthia Park-Mortimer

All the employees were very nice. They addressed my concern when I told them that I needed a vehicle while they worked on mine. We are definitely bringing our car here for future maintenance work on our car. I would recommend you to everybody. We have no complaints about your service or customer care. Thank you all very much.

Byron Hinson

Just went in for my first oil change with Sheridan Nissan .. All went well no complaints with service. Only issue is the small cramped service waiting area needs to be expanded. Especially in light of the current situation. Other than that, fine thus far

Shakyra LaShae

Amazing service! I came in for a certain car and they actually had it. They update their inventory regularly and their customer service is unbeatable. Daniel Harris and Brandon Harrison are the best. They were extremely patient and went above and beyond. I'm grateful... Professionalism and Courtesy are so hard to find at a dealership. SOMEONE PLEASE GIVE THEM A HOLIDAY BONUS!!! They work as a team and it shows.

bonnie sapp

My recent experience with Sheridan Nissan was awesome! I took my truck on for a service check-up and the technicians were very fast and efficient. I was in and out in a flash! The techs were kind, courteous and professional, and I would recommend them to anyone. Thank you Sheridan Nissan! You guys ROCK! 👍🏽😃 …

Erin-Ronae' Scriber

My family has purchased our vehicles from Sheridan Nissan for at least 10 years. The sales team is fantastic. I have personally purchased cars from Eddie Flahn and most recently, Mike Bellina. With each purchase I was put at ease and the process was quick. Joe O’Mara, makes signing all the paperwork a painless process and will go in great depth to explain everything you may question. We are truly a Sheridan family and are pleased to consider Sheridan Nissan family.

Pamela Zimmermann

They took me as emergency appointment and replaced my battery in less than an hour. This is the second time they took me as an emergency. The first time they replaced a tire. You always know whar you will be paying before the service is completed. Clean, comfortable waiting room and courteous treatment.

Rose Ababio

Excellent and experienced staff, they know what they’re doing and they are fast and prompt.

Amy G

I have to drive an hour and half to get to Sheridan but it’s worth the trip. Their work is fast and efficient and thorough. I have also found their price to fair and not high. They wash the car when they’re done and I get a good summary of the work before paying. Very recommendable!

Rodney Branch

I went in and Garnett Johnson didn't come with some corny sale pitch he just went straight in and asked me what I wanted and he didn't pressure me or push me and it was a great experience. And within 2 hours I was out for the car. I wanna Thank Joe for the great finance job.

Tammy Nesbitt

This location is by far the best to reserve a vehicle. Everyone is very professional and helpful. When, I went to the location a young man by the name of George waited on me. He was a pleasure to work with. He was very informative and knowledgeable about every one of the vehicles at that location. Kudos to enterprise for hiring him and for having a great team.

Michael Brown

I have never been more satisfied and comfortable than I am with Sheridan Nissan. Everyone is very professional, kind and nice and honest. My service advisor Michael Galasso cares for my car as if it was his. He is a tremendous asset. I won’t go anywhere else for service. When we get a new car it will be from Sheridan Nissan.

rhodah harrell

For the record I have NEVER had a problem with Sheridan Nissan. We have bought 4 cars from them and have always trusted them for maintenance needs. Not sure what was going on yesterday (1-22-20)at the service department. Really bad vibes from the people behind the desk. Matt was having a bad evening and outright rude to customers. People couldn't find their cars and Atmosphere was unprofessional. Guys if you are having a bad day, I get it, but being rude just for does not cut it. On the other hand excellent service by shuttle service and cashier.

Maria dePrisco

Great selection of Certified Pre-Owned Rogue (and other) models. We found a great vehicle, and are enjoying everything about it. We didn’t sit at the dealership for 4 hours which was great. We had an overall great experience with the used car team, and Bob Knowlton.

Stan Horwitz

Bob Hoisingtom at Sheridan Nissan was wonderful in setting me up with a new Nissan Leaf. The leasing and test driving experiences went well and I am loving my new car. It’s the first EV I have ever owned. I wish Bob and the entire staff at Sheridan a wonderful July 4th!

Jazmyne Harmon

Michelle was a pleasure to work with. Very knowledgeable!

william anderson

The experience was one of the best I’ve ever had. I’ve bought a few cars throughout my life and I’ve never felt more comfortable in a dealership then I did here! The finance manager Chris Tomlinson made the experience so enjoyable and worked so diligently to make this an experience I will never forget! I would recommend everyone to come give Sheridan Nissan a try and see just how amazing an experience it will be for you too!

Tracie Colston

My experience on 1/12/21 was amazing! The best customer service ever!! Not because we ended up being approved for the car but Eddie Flahn & Joe took good care of my family! First off I was greeted promptly and handed off to my sales person Eddie F. Who was compassionate, knowledgeable and patient throughout the entire process! Then I was passed off to Joe whom completed the process with a smile, humor and patience! Thank you sooo much for the best customer service during these troubling times!! Oh! Yes let me add how the proper CDC guidelines were followed everyone was in a mask, provided with fresh pens, bottled water and hand sanitizer!!! Go to Sheridan Nissan!! Ask for Eddie Flahn you will get the best service!

Jen Billips

My car was taken in for an oil change and tire rotation. After waiting for 2 hours I found out that the service manager got me confused with another customer, and that customer had approved and additional $280 worth of work on the car. I felt like I had no other option, and was put in a bad position - so I didn’t fight it and just asked for a discount. I honestly have been ill and just didn’t have the energy to argue about it. When I got home and informed my husband he then called the service manager to explain our dissatisfaction and we were given a free tire rotation and $50 credit towards a future service.

Randyl Stegall

Me and my wife like Mike in service he is helpful with us when we bring in either vehicles. Me and my wife like Carmen she is a good sales representative in sales of cars she always come over to us when we in for services and we go look at other cars and she always come to us and ask us do we see something that we like. They both are very respectful and helpful when we come in to the dealership.

k zugger

Updated 12/20/19 I purchased a vehicle from Sheridan approximately a year ago. Wednesday on my way home my Pathfinder started making a very weird noise coming from under the hood. I called around 4:00pm and although they couldn't fit me in for an appointment that evening they told me they'd be able to look at it the next day. I dropped it off and my Service Advisor Mike was knowledgeable, and a pleasure to work with. He had looked up my account and saw that I had the extended warranty so I didn't have to provide documentation. They called me the next day before noon. They had found and corrected the issue as well as rotated my tires and completed an oil change (my request) since it was due anyway. Once again picking up my vehicle was quick and painless. The staff at this dealership is top notch. I will always buy my vehicles from Sheridan Nissan and take them to their service department. There are never any worries as to whether they'll take good care of my car. :) Nothing but good things to say about this dealership. The service department is excellent. My vehicle was completed by the agreed pick-up time. I had coupons and unlike other places I've taken vehicles for service there were no "small print" upcharges. They vacuumed and washed it for free! I didn't buy my current vehicle from Sheridan (only because they didn't have what I wanted at the time) and when there was an issue noticed on day 1, the other dealership's service department was a nightmare to deal with. I won't deal with another service department anymore. I'm sticking with Sheridan!

Riane Brown

Amazing service. So very happy, I received a phone call that morning reviewing the problem, I received texts of update (which is amazing, because I worked the whole time and couldn't be on my phone) and they were fast. I was able to get my car back and fixed the same day. Wonderful service!

Carla Hammock

Sheridan Nissan first made my visit safe and satisfying. I am so glad that we road through drenching rain, to get there. Because I was able to leave with a beauty. Bob Hoisington stayed with me from greeting until the end. Bob you are the best. Everybody went into action and I knew I was in the right place and left with what I needed and more. Highly recommended!!!!!!!!! Thanks guys😂🤩

Kenneth Schaefer

Great experience! I had an extremely limited budget with no leeway. It didn't matter at all. I was treated as a friend and given several great options. The Salesman (Will Anderson) made sure that he wasn't taking me to anything I didn't want and kept asking me the important questions to find exactly what I wanted and needed. I've bought a lot of vehicles over the many years and this may have been my best experience. I am impressed! Thank you Sheridan Nissan. Ken S.

Lauren Suarez

My sales person Bob Knowlton was great. He knew what I needed and my price. He did not try to up sell me. Directed me to car that fit. I love the car. He was friendly. It was great to walk in , get it done and leave happy.

Sherry Knauft

Carmen was wonderful to work with on our purchase. Tiffani was very pleasant and helpful with our paperwork. There were two things I was disappointed in during the transaction. One the Sheridan warranty pricing was not accurately disclosed before I agreed to accept it which made it to late to change my mind. After getting the vehicle home the detailing did not remove all the DOG HAIR nor the interior and exterior SCRATCHES from the DOG(S). Recommend not allowing anyone using the vehicles as DEMO to have pets that could in any way mare the vehicle. Overall the dealership was WONDERFUL and ACCOMMODATING to our vehicle needs. I love the Pathfinder with the exception of my statements above and the scratches we could not see at the dealership, would have liked them buffed out at no cost to me and the interior armrests smoothed out from the dog nails scratching them. Thank you for letting me take the time to share my experience and disappointments with the vehicle and the purchase.

Joanne Mahnken

Although I purchased my used 2015 Altima from a Ford dealer, I contacted Sheridan Nissan when I learned that it had an outstanding recall. I was able to schedule an appointment to have the repairs done within a few days. When I arrived at the dealership, I was greeted immediately, and I was given all the information I needed to make an informed decision. The repair was completed faster than I expected. I was offered a free car wash, which I accepted. I asked if they could determine when the oil was last changed, and they looked but there was no way to be sure. I then asked if the oil could be changed while I was there, and that, too, was done quickly (and at a cost similar to what I had been paying elsewhere). The waiting room was comfortable, with free coffee, water, and snacks. I appreciated the free wi-fi access, too! When it came time to check out, I was informed that my car had been checked over, and that all aspects were within safe ranges. The check-out went quickly, and there were no surprises. Even though I had purchased my car elsewhere, I left feeling like a valued customer, and I plan on returning for any maintenance or repairs this car may need in the future. Update - I took my car in yesterday to have the oil changed and have the car looked over. Dave acknowledged me as soon as I walked in the door, and he got me set up very quickly. The waiting room has been set up for social distancing, so I was comfortable staying indoors until my car was ready. Dave reviewed what had been done, and suggested work based on mileage recommendations. Since I didn't drive much last year, I told him that I wanted to be sure that the work hadn't been done by the dealer who sold me the car. I appreciate that there was no hard sell - that's why I no longer deal with the previous dealership! - and if it hasn't been done already, I will schedule the work the next time I bring the car in for service. Dave was professional, informative, and personable, as was the cashier (whose name, unfortunately, I didn't get). I can highly recommend Sheridan's service department, and will definitely return! I also want to note that as an older woman, I'm usually very sensitive to the way I am treated. In my two experiences with Sheridan, I was pleased to be treated with respect, was not talked down to, and nobody tried to pressure me into paying for something I wasn't sure I needed. Kudos to Sheridan for treating me appropriately! (And from what I witnessed while waiting, they treated everyone that way - great job!)

Brien Kalnoski

Excellent customer/sales service. Bob H was friendly and helpful from beginning to end of the car buying process. A very relaxed car buying experience. Financing through Nissan could not have been any easier. Overall, Sheridan Auto did an outstanding job. It is definitely worth the time to give this Auto dealership an opportunity to sell you a car. Finally, it is how a car buying experience should be.

Amy Goodhue

Bob Hoisington was amazing! He helped me remotely, by finding the car and sending me pictures and information about my options immediately after I asked for them. When I finally decided on the car of my dreams, I drove 90 minutes to meet with him. It was worth every second. He was amazing. He had the car detailed, gassed up, and ready to go. It made my car-buying experience one I will never forget. He went above and beyond, and I will refer everyone his way from here on out!

Christina Ortiz

My experience has always been a good one . From sales to finance to service . All are professional and treat their customers has if they are their only customer. Very happy .

vincent zullo

Bob Knowlton went above and beyond to find the perfect vehicle match with everything we were looking for. He never rushed and took the time to actually listen. A complete joy to work with. We will definitely be buying from here again.

corey “MadDog” russell

I went to but a new nissan rogue . For the most part the process was very stright forward. We looked at options that I wanted and we explored. After that 10mins to go over car I was trading in. Then saw the money man signed papers and was done just in a few hours . Quick process and Pedro was very friendly and think the finance guy I saw was Joe and he explained everything in good detail about warranty and what's not covered and is not covered etc.

Kevin Barry

After bringing my car in to check on a change in how the car sound and drives, at first, the techs didn't find a problem. The service manager, Tim Blanchett, took the extra time to go for a drive with me to hear and feel the experience, and found a simple problem that my air filter cover was loose (it was not obvious from looking at it). I really appreciated his going the extra mile instead of just sending me on my way, and the car is driving great again!

Brenda Pone

My appointment was at 8:30am and took in before. I was out and didn't have to a long time. The staff was very friendly and helpful. Would recommend Sheridan Nissan to others.

Mark Reverdito

Mike Bellina my sales person, at the RT. 13 New Castle ( Dupont highway ) Delaware was very knowledgeable, very friendly, didn't pressure me, and did everything in his power to get my car down to the price I could afford. He was great!!! Had service done yesterday, very fast service, very friendly staff, explained everything to me about what they would check and even cleaned the inside of my car, (vaccum). The sales staff is the best, my salesman was Mike Bellina. Check them out, you won't be sorry!!!😁

Norma Lisa

I worked with Mike Bellina so I knew when my niece needed a car that he was the guy. Granted, he ran into some challenges; although, he overcame each one with a positive approach and poise. Mike's a good person, trust worthy and liked by all who know him. An icon at Sheridan Nissan. NJL

Donna Palmer

I feel that customer service needs some tweaks. Oil change and tire rotation were done in the time promised but I asked them to put a screw in my license plate and the response was “ I’ll see if I can find one”. When I got home I had no license plate! Calling is difficult when you have to leave a message because I don’t think the service department answers their phones. When they called me back they said come back and we will try to locate your plate. They found my plate but then I had to make another trip back to get it. They were not very apologetic for my inconvenience. Hopefully they were just having a bad day and service is not like this on a daily basis.

Terri Tucker

I can see why my Salesman, Bob Nolan has a long tenure of service with Nissan. Because I walked in to buy my 2017 Nissan Frontier and he convinced me to drive-off in a 2020 Nissan Frontier. And made me feel good about it in the end, that's a Salesman! Kudos to Bob Nolan!!!! P.S. I won't be back for another 3 years because I don't want him to talk me into a new one!!!!! Excellent!!!

Stephanie Cloud

I have been going to SN for 8 years and have always found them to be competent and fair. As a senior citizen I especially appreciate the courtesy repairs. I had to buy 4 washers for a total repair bill of $ 4.32. Some garages would apply a service charge, but not JOE!

Amelia Pritchard

Bob H. is awesome. He takes the time to really help find the right car for you. I first purchased a car from Bob in 2017. This is my second time coming back to Sheridan. I needed to find a car for my young teenager for school and work. I went cross eyed looking at the internet for a used car within my budget. When I saw a possible car on Sheridan Nissan’s site, I decided to contact Bob. That same evening and next day he didn’t hesitate to take care of me. He listened to my needs and put himself in my shoes as a parent with a limited budget. I can’t thank him enough for being there for me on such a short notice. In addition Nissan’s whole staff was very efficient with processing my paperwork as quick as possible and did it with a smile. Thank you Sheridan Nissan!

David Bursler

The Sheridan Nissan maintenance team demonstrated tremendous flexibility by squeezing my emergency into their schedule. The customer service team did an excellent job of communicating the extent of the repair & associated timing. At the end of the day the organization satisfied my need in a reasonable time frame.

Glyneece Brown

The 1st time I came to this dealership and I’m very impressed with the customer service and service advisor Matt! I brought my vehicle in due to bad experience with another dealership the amount of patience shown thru my ordeal was amazing! I will continue to have my vehicle serviced here due to the excellent customer service and treatment I received.

Jenesis Prioleau

I only came to get my car service. I told Tim I was a Vegan Chef and I accidentally spilled semolina flour in the back seat of my car. He offer to wash 🧽 and vacuum my car with no additional charge. I was so grateful because my schedule is hectic. Tim provided outstanding service and I appreciate Sheridan Nissan for always going the extra mile.

Rose Brittingham

Absolutely the best customer service I’ve ever experienced with a dealership! My car had a recall and I was updated every day until my parts arrived! When my car was finished they washed and vacuumed my car! I absolutely love them!

Russ Kuchera

The work seems to be good and on par with other work I've had there, but I am not happy with me getting back my vehicle with a dig on my drivers door, as well as a big sweat/grease, whatever on my headrest. Plus, there was car remnants on the floor from the work that they did. That is very unprofessional in returning a car in this manner. I would expect a vehicle to be returned cleaned up and in a presentable manner.

James Robbins

I went to Sheridan Nissan knowing the car I wanted and what I wanted to pay. The sales staff worked with me to get me the deal I wanted. Very pleased! My salesperson Emily was very accommodating and helped me with a few questions and issues I had after the sale. I got a great deal and would do business again with Sheridan.

Jessica Gilbert

From my salesman to the manager to the financial reps, my experience with Sheridan Nissan was outstanding!!! They are excellent at what they do, and they worked hard to get me what I wanted. I highly recommend going to them!!! Thanks so much guys!!!

Bahjeh Umm YM

The staff was incredibly amazing and professional. Garnett worked with me for an entire month until I found the vehicle that suited my needs and budget. You won't be disappointed I highly recommend getting your next vehicle here. Joe and Matt were also very helpful and worked fast. Everyone works dillegently, hard and professionally to ensure your needs are met and you walk away happy. I felt that I was walking away safe and content. Garnett also makes the car buying experience fun and alive! You'd love doing a test drive with him.!

Bernis Duran

Id like to thank Carmen Padilla for her Excellent customer service skills and professional demeanor. I avoid high pressure sales people and Carmen was very pleasant to deal with. The finance department was also as pleasant to deal with and forthcoming with all details around the terms. I recommend this dealership and give Carmen Padilla five stars.

PWP

Visited to test drive a Nissan Murano. Returned two days later and made a great deal. Worked with Pedro and Carmen. Both were very accommodating and knowledgeable. Also met Ed and Tiffany during and after the purchase. Everyone we came into contact with were helpful and pleasant. On separate occasions we contacted Carmen with questions regarding the car and she was able to meet us and 'show and tell'. Much appreciated !!!

Catrina

Serice quick, friendly, and i information was given quickly and easy to understand. Staff very friendly!!

Lakisha Beatty

I have been coming there for service to my previous vehicle which was a 2018 Rogue. Always had a pleasant experience. The staff in the sales department was awesome as well. Pedro was very knowledgeable and answered all of my questions. They worked with me and were very friendly!

D

Kudos to Tim Blanchette, Nissan’s Service Manager, who once again exceeded my expectations. Tim went above and beyond to get me scheduled for emergency service. I’ve known Tim for years and he has never let me down. Tim and his Team work well together. They are kind, personable, and very understanding.

Sheris Savage

They are the best team to get you in the car of your choice/dreams. Very good customer service! All stuff are very friendly and polite. Will work with you to get the best deal for your buck! Love, Love, Love the Sheridan Team! They made me very happy!

Doug McGinnis

Carmen was exceptional! I had no intentions whatsoever of making a vehicle purchase anytime soon. But I felt really comfortable talking to Carmen. After I browsed the lot for a while and couldn't find the vehicle I was looking for I asked Carmen and she advised me that it was in your overflow lot. She quickly pulled it up for me and set us up to test drive it and explained all of the features . She was extremely knowledgeable, friendly and efficient. She most definitely sold us this rogue! I have no doubt that it had been anyone else, we probably wouldn't have made the purchase.

Allie

Had to get a tire replaced that went flat. I called Sheridan Nissan and Bill took great care of me. In and out for the replacement and they even vacuumed out my SUV, they would have washed the exterior too but I declined because of time (car wash and vacuum free with service!) The tire was covered under warranty so that was a plus. Happy with everything! Thanks Bill!

Tyler Beeson

I am not one to leave reviews, but I am inclined to here. Mike Bellina was a professional from start to finish and did business the right way. My wife and I couldn’t be more pleased with our Rogue, and Mike made the process easy. Thank you, Sheridan Nissan, and thank you, Mike.

Merril Holloway

They make sure the customer is being well taken care of. The service department is the best. I will not take my SUV to anybody else but Sheridan Nissan. I think that the service staff are awesome people. They all are willing to help me. I truly appreciate their customer service.

Kevin Brinn

We came in really late to the dealership after looking at quite a few vehicles at other places . The team here was super. It was dark and we wanted to see the vehicle inside so they opened up the showroom doors and pulled it right in. Worked with us to to get the best financing we could get. Mike our salesmen was sick but it never slowed him down. Great job all around

Alison Lewin

The service center here is absolutely terrific! I had two hard-to-diagnose problems, and they gave me a really nice loaner until they had figured everything out. The waiting room and rest room are immaculate, and the staff uniformly courteous and knowledgeable. I have been very pleased every time I have gone there, but this visit really raised the bar. Congratulations, and thank you!

Dion Green

Best car buying experience I've ever had. Bought a car during the Corona outbreak when business is slower than normal and still didn't feel any pressure and got a great rate on the car I wanted. The people there are not only friendly but they treat you like a new friend instead of a customer. P.S. Bob Hoisington is a great guy. Go see Bob!

Family Villager

Pleasantly surprised to receive such professional and personal service from a business that was new to our family! I arrived with a pretty firm sense of our family’s needs and am comfortable believing we made the right choice. I wouldn’t hesitate to send a friend, if I knew they were in need... ~ Our Best Regards to The Sheridan Crew!

Sharon F

We went to Sheridan Nissan in New Castle De. which is over an hour drive from where we live based on the reviews and information about the dealership being family owned and serving the community for more then 30 years. The prices were the best around and the price advertised was the price you paid along with taxes tags etc. Well let me tell you, Will was our salesman and he absolutely treated us like family . He greeted us sat us down and went and got us bottles of water. He answered all our questions had the SUV cleaned and ready to test drive when we arrived. We took the Kicks SR out for our test drive and loved it . Will was again waiting to answer any questions. We were sold !! Next Langston took over and he and Joe from finance searched for the best APR for the loan Years we wanted .it was a lot of work on their part finding the perfect loan and they did it with a smile , Joe went over the loan papers, options for gap insurance, service / maintenance . We signed the paperwork, Will had the vehicle detailed, gas tank filled showed us all the functions and off we went . I highly recommend getting your next vehicle from One of the Sheridan dealerships , you won’t be disappointed!! Our sincere thanks to you all at Sheridan!! We are now apart of the Sheridan Dealership family for life !!

Carlee Gene

Service was provided in a prompt manner. There was never any waiting. From the moment I parked my car, someone was attending to me. I was kept up to date about everything along the way, even when new parts had to be ordered. Nothing was done with my ok. They inspected my vehicle afterwards and warned me about a couple of upcoming issues. The complimentary car wash after being serviced was a very nice touch! Very pleasant experience!

The “Midatlantica”

Excellent buying experience. We came in just before they closed not expecting to do more than test drive a vehicle. We loved the truck and they stayed late to get us done. We don't live nearby and have 3 kids that needed to go along. They stayed after hours so we didn't need to drive back the next day. The trade in price they gave us was better than 3 other dealers that we had tried out too. I recommend them whole heartedly.

Steffany De Abreu

What I liked the most was I didn’t feel like i wasted my time. Mike showed me what I asked, everyone there were so nice and helpful

Byron Jones

Had to bring my 2017 Nissan Titan Platinum to Sheridan Nissan because of an issue with my driver side seat. Matt service sdvisor did an outstanding job letting me know when to drop off vehicle. Keep me informed of when it was done. I would recommend to all my military colleagues and law enforcement agencies friends to buy from Sheridan Nissan in New Castle. DE.

Pablo Gonzalez

Great service. Friendly staff. Easy to make appointments. Reminders every day 💓. The only thing you need to improve is the car wash. My car came out almost the same way as before entering the car wash. …

Aurea Reyes

Big shout out to Mike Bellina!! I’ve purchased several vehicles from him at Sheridan Nissan and I’ve always had an outstanding experience. Mike takes his time to learn what you want and pairs you up with the perfect match for you. He’s very knowledgeable, easy going and will do everything he can to ensure you leave a happy customer. So if you’re in the market for a new car, I strongly encourage you to visit him at Sheridan Nissan. You will not be disappointed!

Lorayne Titter

Extremely helpful. I'd had a flat tire the night before and they took me the next morning so I would not have to drive on the spare tire which was smaller than the regular tire. Another problem came up and they kept on working. They explained things and got permission as we went along.

Susan Bensing

The dealer I had was Emily Brown and she was very helpful in my decision making of the car I wanted. She answered all my questions and made me feel right at home. I would definitely recommend Nissan Sheridan to other's. I love my new car! Thank you Emily... 😃 …

michael Plummer

The usual great service this week at Sheridan Nissan. My vehicle was in for a routine oil change. During inspection, it was suggested that some other items be addressed. All were handled and I was out of the shop in less than two hours. I can feel the difference in the engine's performance! That is rare, in my experience.

4Ever Moore (Fes)

Had an out of state trip pop up on me, had to use my Nissan frontier for the travel. So I wanted to change my oil and within 2 days at that, no appointment was available so I asked if I could just drop it off while I am at work so they can get to it at their convenience... Received a text message asking if I needed or wanted anything besides the oil change, and then took care everything I asked for and then let me know my truck was completed by 10:30 in the morning after I dropped it off at 8 am!!! Got dropped off on my lunch break and was in and out and didn't miss a beat with getting food and returning to work!!! Couldn't have asked for more!!!

Robert Dorsett

Sheridan Nissan has a new Service Manager - Mike - and I have to say that the quality of service is still excellent after Tim's departure. My family wishes Tim the best and much continued success to Mike. Thank you for the excellent service

Mizan M

Its the people that make things exceptional, the staff here is always polite and goes above and beyond to ensure you and your car are treated well. Been a customer for about 7 years and never have i had a bad experience. The only reason to drop a star is sometimes wait times can be an hour plus on an appt for simple services.

Samantha Zeiders

Shared a concern on review and has now been resolved to amicable solution. Thanks for the flwp.

Lauren Davis

Excellent customer service! Garnett and Brandon were extremely patient and accommodating; even when I showed up 30 minutes until close. This was the best car- buying experience I've had. I highly recommend them.

painter63girl

Super fast, super friendly only had to wait one hour for 20k mile service on my 2017 Nissan Rogue. Complimentary car wash is a bonus! I buy all of my vehicles at Sheridan Nissan because they have the best salesman, excellent service and financing options. ⭐️⭐️⭐️⭐️⭐️

Lynn krueger

My experience this Nissan service, specifically Michael is exceptional. He goes out of his way to explain things, get service scheduled and ensure that all services that need to be done to make my car safe and run well are completed. I cant say enough Good things about the service but as I said Michael makes it all work. If he treats half his customers as well as he does me, you should hold on to him!

Toneeshia Bass

The staff is professional & welcoming. The service is outstanding and you get a complimentary car wash. While you wait they offer light refreshments.

Ben Shamburger

Good service but employee was rude regarding mask wearing in the facility. I was having coffee which is difficult to do while wearing a mask. If this is a requirement, it would be helpful to post a sign. Thanks for the car wash, but if it is not dried properly it just leaves water marks and looks just bad. Thanks

Alexa Vari

I went for an oil changed and ended up getting a lot of other things done, but it was worth it because I feel more comfortable getting those things fixed now until waiting many more months to just fix them next time. Service was fairly fast and my car was washed and vacuumed without asking.

Nicole Lee

I have bought a few cars from Sheridan Nissan over the past couple of years and have nothing but positive things to say about the dealership and staff. I bought from Michael Bellina, who is such a friendly, outgoing and knowledgeable person. I couldn't have dealt with someone who knows more about cars than the engineer himself. My experience at Sheridan has always been pleasant, and I will always go back there when I am in the market for a car.

Trish Nedwick

I came in with an emergency at 4:30 pm on a very busy Friday afternoon. Even though the service department was very busy, Tim Blanchette took care of my needs and assigned me to a very helpful and polite service writer named Bill. I could not have been happier with my service. Tim has always gone above and beyond to make sure everything is handled properly. I bought my car from Sheridan Ford and dealt with Tim there for years. When he left to go to Sheridan Nissan I followed him because the service at Sheridan Ford was not acceptable after he left. I even gave up my lifetime oil change plan to follow Tim. I do not let anyone other than Tim handle the service on my vehicle and never will. Mike Galasso has also been very helpful, but unfortunately he was on vacation when I came in with my emergency. The fact that Tim was there put me at ease and I knew he would take care of everything just like every time I've been there. He is the absolute best!

Bonnie Sapp

I am a repeat customer of Sheridan Nissan, and that is due to the exceptional customer service I receive on every visit. Mike Bellina is AWESOME! He's always very friendly, professional and easy to talk to. Mike is also very knowledgeable about the Nissan brand, which makes him easy to work with. I really enjoy my experience everytime I come here, and I will remain a loyal Sheridan Nissan customer. Mike, you ROCK! :-)

Cassandra Combs

My experience was amazing! Brandon the used car sales manager and Eddy my salesman were so knowledgeable and helpful with my car buying process! They made sure to do everything possible to make sure I left in the car I feel in love with! I will definitely be a returning customer! I'm in love with my Nissan Maxima!

Carrie Hogue

i left a pretty bad review for this dealership...i want to correct it. after my on line complaint i received a call from the service manager Tim. He had me come up to the dealership and meet with him. He is awesome he made me feel like he cared about my experience while buying my car. he fixed all my issues and returned my car. i feel like sheridan nissan did all the things they promised me. i want to give them 5 stars. Tim is awesome and responded to me immediately and listened to my concerns. sometimes all you need is to feel like someone listened, i now feel comfortable going back to them again. they honored their word. thanks Tim!

Joy Campbell

I would like to thank Mike Bellina and the entire team at Sheridan Nissan for making my car-buying experience as great as it was. I was immediately greeted at the door by Mike. The environment was very welcoming at the dealership. Mike was very knowledgable about the car and answered all of my questions. When it came time to talk numbers, Mike ensured that I was comfortable with where things were heading. He was not going to let me leave dissatisfied. We worked out a great deal and I drove home in my new Pathfinder yesterday. I would recommend Sheridan Nissan and Mike Bellina to friends and family.

Scott Forschler

I needed an emergency repair, which turned out to be a replacement, of my until-then never used hitch wiring, which we urgently needed for renting a U-haul trailer. After finding that other shops in the area had a multi-day wait time, Sheridan Nissan said they *might* be able to look at it in the afternoon. In fact, they were able to start looking at it within an hour or so of bringing it in, and spent a good three hours on the diagnosis. Upon determining that it needed to be replaced and the part needed to be ordered, we feared further delays...but the part was obtained and the repair finished before 9am the next morning, for a reasonable charge. The waiting area was pleasant, the staff kept us informed on progress, and in the end it worked perfectly. Chan in particular was quite helpful do us, as was the mechanic (whose name I did not know) who did the actual work. Kudos for turning a near-disaster and very stressful situation into a complete success.

Christian Littleton

Sheridan Nissan was a great dealership very clean, very nice staff, and very personable. Mike was the best car salesman that I have ever spoken to he was a nice honest family man and got me a great deal and rate.

Belinda Williams

Scheduled for an Oil change, when I arrived I was inform that a complementary pre-inspection would also take place. Great! Only thing I didn’t like, told battery cable was severely corroded to remove the service charge was $40 which would include the removal of the battery to clean cable and battery pan the service was declined. Once home immediately checked under the hood to see how bad the battery cables was corroded, yes there was visible corrosion on the battery cable however it wasn’t to the point where the service need to be charged $40 to perform. Went to auto part store (sales associate help me find the right tool needed which was a wiry brush to remove the corrosion) I purchased the wiry brush followed instructions by auto technician and Wala removed the The corrosion from the battery cables & the battery pan was in good condition. Overall 3 stars ⭐️ ⭐️⭐️

Kim Harris

I was in desperate need of a vehicle. I was referred to Sheridan Nissan by a lifer of Sheridan Nissan, my cousin. She told me she had an excellent Salesman at this business, and he would see to it that I came (drove) off the lot with a new vehicle, that was reliable and reasonable and mostly catered to my needs and wants. I must continue to Praise the Lord for his favor and blessings, because without him and being referred to Mr EDDIE.......MY vision for me would not have been filled. So to the SHERIDAN NISSAN FAMILY.......THANKS FOR BEING THEIR FOR ME.🤗🤗🤗🤗

Jeannette George

I had another great experience with our salesperson of 15 yrs Mike Bellina. He understood our needs in a car and matched us up with our third murano! Thanks mike for all of your communication and answers to our questions even after hours. The best car salesperson we have ever worked with ! Jg

Michael

Truly great place to buy a car. The Sales Associate, Pedro, was knowledgeable and thorough during the entire process. The Finance Manager was Joe was an absolute pleasure to work with as well. The entire organization prides itself on its class and its family atmosphere, this is apparent in the way they speak and act with their consumers. Easy 5 star rating.

Michael S

Mike Galasso is the most awesome service guy ever. My friend had trouble getting mechanics and dealerships to fix some squeaking and funny noises in her car. We scheduled an appointment with Mike and the team at Sheridan. They were the only ones who finally found and fixed the noise. Great job Mike and team. Thank you. You always come through for me.

Edward Scott

Hector was a pleasure to work with. There was no pressure. Everyone was courteous. Hector was helpful and took time to show important features to the car.

K Herring, Sr.

Good thorough explanation of Service being given along with required service needs on the next scheduled visit. I like the fact my car was vacuumed and washed when the service was completed. The service manager was friendly and courteous during the entire transaction. The waiting room environment was comfortable and quiet.

Morgan Elyse Hulmes

Had to update my review of Nissan. After I already gave 5 stars, a bunch of horrible things happened to my car all at once! I went in with no appointment and the guys at Sheridan were so great even though they were extremely busy. Chan & Bill kept me up to date on everything that was going on which I’m sure was such a pain. The GM Ed even took time out personally to look at my situation. I have never had a bad experience at this location or Nissan in general. There’s a reason my entire family has each model of their cars & so do most of my neighbors! Thank you Nissan family!!!

Nadine Frost

Honest and up front about issues with my vehicle. Roair was done quickly, so I had my vehicle back the next day. Really appreciated the free shuttle, so I didn't have to coordinate transportation while my vehicle was in the shop. Everyone was very polite and friendly.

Lucie Hale

We did our research and knew what we wanted. The car was presented to us without any hesitation and the sales agent was eager to make a sale and we were eager to buy. I did not expect to love this car as much as I do! It is perfect and so was the price we agreed to!

Margaret Price

My experience with Sheridan Nissan was exceptional. The scheduled appointment was honored and the hospitality offered while I waited was great! Television, refreshments and a clean cozy waiting room made the time for my repairs fly.

Dianne Rosa

Absolutely wonderful. My Nissan representative, Pedra, was able to work with my budget to get me a good deal. Very happy with my purchase.

ValleyCrofters

Love Sheridan Nissan's maintenance crew. Was time for an oil change and tire rotation. Used to go elsewhere for minor maintenance, but Sheridan makes it so easy. Just drive up, and they take over. Couldn't be more customer-friendly, but the real reason I take my truck back time and again is that they are very good at what they do. That they do it with a smile and good humor is just a bonus.

Joseph Cooper

It was great!!!. The best I ever had. Had recently had a bad experience at another Nissan dealership and when I went to Sheridan they restored my satisfaction and loyalty with the Nissan brand company.

Russell Johnson

Bob Knowlton took a very personal attitude in helping us get the car and deal we needed for my son. We were between a rock and a hard place and he dug us out. God bless Bob and Sheridan Nissan.

Ronda Parker

I just happened to be shopping around for a 2nd vehicle with no Real intention to buy until Mr. Garrnett just happen to show me a vehicle I couldn't leave without. He was patient and knowledgeable and found me a Great deal to good to pass on. Tiffany was icening on top of the cake! You folks are a Blessing! Thank you for the Smile on my face!

Daryll Gardner

The staffs always friendly and helpful first thing in the morning. I’m Always in and out with service. I have just enough time to social distance and have a good conversation in the waiting area. Sheridans number one with the Gardner Family.

Peter Codrington

Professional & courtesy staff Rep.Michelle,was 10 out of 10,for service delivery

Connie Cook

There was a mix - up with my appointment but I was able to leave my car for diagnostic check on transmission on a Monday.Needed a transmission. Estimated date to get car back was Thursday or Friday at the latest. I got my car Friday. I received an update on Wednesday. Customer service with everyone was great.Thank you.

Nora Weder

Sheridan Nissan has been excellent in their sales and servicing of my vehicle that I purchased from them this Summer! Every single staff member that I have interacted with have been extremely professional, kind and polite! I highly recommend them to anyone looking for a new or used vehicle!!

Brooke Carr

The staff at Sheridan were relaxed and easy to work with. Everyone we interacted with was friendly and asked how they could help us. At no time did I feel pressured to buy anything I was unsure of, nor did I feel like anyone was ingenuine. Our salesperson seemed to be a car lover and people person. Sales/financing did their best to get payments as close as possible to my ideal. The warranty information was explained in a visual and verbal manner that made it very understandable. This is my first Nissan and first purchase with Sheridan Nissan. If future service continues as it has, I'll be with Sheridan for a long time.

Heather A

This is the second time I purchased a car at Sheridan Nissan and once again, I had outstanding service. Bob Knowlton made the whole process smooth and stress free. He is so personable and easy to talk to; I never felt pressured. I honestly believe that he was really looking out for my best interests. Thank you so much Bob for another awesome car buying experience, YOU are the reason I will come back to Sheridan Nissan!

Cynthia Robinson

We were traveling and had a tricky tire problem caused by a previous tire issue. We took our Rogue here. These guys got us in fast, fixed the problem and even washed the car. The Service Manager even took a test drive with me to be sure all was okay. Highly recommended!

K Kirby

Nissan Sheridan is always on point! Always courteous, quick and friendly! I brought three cars from them and only go to them for service. Great service that is!!!!!!

Janine Wright

Great service! I still require some addtl service. But, I am hoping when it is complete, it won't cost me an arm and a leg!! I do prefer taking my car to the delearship for high quality care and servicing. However, the delearship costs are much more expensive than a local mechanic. But, they do only use Nissan certified parts, so that's a HUGE PLUS!!! #fingerscrossed4reasonablecosts

shirl reed

I truly love Nissan and my sales man Mike is always awesome. He works very hard to get you were you want to be and the best deal for you! This is my 2nd relationship with them purchasing a new car and it was awesome! Thanks again for all the great hospitality and for always going above and beyond!!!

Christy Yembrick

I have always been completely satisfied with the service I receive. I appreciate that you discuss service items that I may or may not elect to have done at the time, but will know they are there for future consideration and I have time to plan to finance them. I have level of trust that I am being appraised of only services needed. Bill Heinsohn is very good at explaining what the services entail, why I need them and the expected outcome.

Cindy Matthews

Tim Blanchett personally took a road test with me to determine the issue with the vehicle. He made sure I got an appointment to bring the vehicle back for repair. Bill checked me in and verified what I was there for. After the vehicle was serviced, Bill explained what the technician found and how it was corrected. I appreciate the time they took to explain to me the outcome.

James Moody

I just bought my first brand new car here last night. 2019 Nissan Altima SR. Car looks and drives amazing. They worked with me to get with $25 of my price range. But I was very happy with the price. I worked with Tom, Will earlier in the wk they were off an busy so I ended up dealing Cassidy. All were very friendly. Sales manager Chris an finance guy Joe were also very helpful. Although it was 8 at night the show room could of used some cleaning an pop corn was a few hours old. But when ur buying a car your not really worried about the cleaning. Over all very exciting and very happy, and I would recommend any of these three people. Especially Cassidy. Cant wait to take a family vacation in my new car. Thanks Sheridan Nissan for everything.

James Santora

Updated review: We purchased another new car from Sheridan Nissan. Bob Knowltan was once again a true gentleman. We could not ask for a better salesperson. Joe handled the paperwork again, he remembered us from last year and was very thorough but didn’t drag it out. Thanks to both Bob and Joe. I highly recommend the dealership and Bob Knowltan! I want to thank Bob Knowltan my salesperson. The thing I liked about him was he did not pressure me at all. I looked at several cars and went to a few dealers and he was by far the best. They were all very friendly and Joe who handled the paperwork explained everything in detail. I would buy another car from them in the future.

Viola Jones

On 082721, my blower motor and resister (meaning no AC and no defrost) went on my 2015 Nissan Rogue (91,441 miles) on a day whereby temps were in mid to high 90s. When I called Sheridan the next am to find out when I could have this checked, I was initially told I had to wait x almost 2 weeks for an appt. I purchased the extended warranty for $1800 (comprehension level) when I brought the car. They didn't wait to take my 💰. I was 98% certain that it was the blower motor bcuz fan stopped working. I was 😡 that I was being inconvenienced, so I called the manager (Mike) back early Monday am. Thankfully, he was willing to bring me in sooner. Dropped car off Tuesday Eve after hours, with the anticipation that it would be fixed the next day, but later learned that they had to wait to get through to Assurant for authorization another 1.5 days. They did accommodate me with a rental (of lesser quality), but at least I could get around. My suggestion to you Nissan is, if your gonna do business with a 3rd party company for contracts, then at least have an alternative method of contacting them (besides just phone), to assist with completing claims. If your gonna pre-sale warranties to customers, and have stuff repeatedly keep breaking on a relatively new 🚗, then ensure that you allow enough time in your daily schedule for these things to be repaired in a timely manner. I realize that you cannot predict when a warranty repair is gonna come through, but by all means, do NOT inconvenience ppl please!

michelle wooten

Great experience..my salesman Mike was great didn’t pressure me at all and showed me exactly what I asked for. I will definitely refer friends and go back if I ever need another car. Best prices around and had me in and out in less then 2 hours!!

Tracy T Quann

The staff was superb especially Dave. Thanks Nissan for taking care of my car needs. The only complaint I would have is that I didn’t get a car wash but, not sure if it’s done on Saturdays

MJP Jr

Quick, friendly, thorough service on my vehicle. Some minor issues with my vehicle were brought to my attention for a decision to remedy them or not before the work was started.. Sheridan has the only team to touch my vehicle since the day I drove it off the lot.

Jeremy Wang

Bob Knowlton and Matt Marshall did a great job on my GTR purchase. I enjoyed every second of it. Fast and efficient. No games, I would definitely buy another GTR from here in the future. Thanks again

Wanda Sims

Service ended fine. Experience at the service area more than none end up feeling like a sale . You come in for one thing and 10 things are presented to you that “need” servicing.

Crystal Msiri

They are very customer friendly and personable. Went in for oil change and a complimentary multi point service check. The person was very friendly and efficient took care of everything, let me know the issues with my car, and broke it down for me, from what each issue was to how much it would cost. I also got a free wash, bonus 😁 …

Ronald Seeney

Problem with my transmission and Nissan took care of everything. While in the shop it was time for oil change, I called and they did that also. I've only owned Nissan and Mike Galasso has been excellent in making sure I was satisfied and happy every time. Thanks so much!!!!

Lisa Haywood

This Nissan service section go above to treat you like family and make sure you understand what needs to be done. All service managers are quick to respond to you when there is a delay and they take the time to explain everything that's wrong with your car. I take a 35-45 minute drive just to go to this service center because they take care of me. The only downfall is customer waiting area needs a make over, like Springfield Nissan in NJ.

D’Land Johnson

Having not bought my car from Nissan Sheridan they serviced my car amazing and in a timely matter while keeping me consistently updated. They did everything the dealership I bought my car from would not do. I highly recommend this Nissan Dealership.

Linda Jenks

I was traveling out of state and my car broke down and was towed to this dealership... the employees there could not have been nicer... Mike was very attentive and Tim went the extra mile to test drive and ensure my vehicle was ready to continue my 3 plus hour drive home.. he had to order parts and arrange for a rental... I have nothing but positive things to say, Nissans road side assistance is another matter altogether..TERRIBLE!!! This dealership sent their own tow contact to rescue me from a 4 hour wait.. Very grateful to Sheridan 😃

Verta Sanders

Mike scheduled my appointment promptly, allowing me to wait for it. Bill and Matt are always customer friendly. Mike ended my visit with pleasing results. Thank you Nissan!

Anthony Quattro jr

My adviser took great care of my 2 cars a 2012 and a 2017. Zee explained every detail of what needed to be done and handled the maintenance and repairs of my Altimas with great care. I was treated well and will speak very highly of Sheridan Nissan. Very happy with the dealership

Donna Parks

I made appt on line with quoted price ($191) for 20,000 mile service. Service person called about changing a filter and quotrd price for total of $249. Called back later to say car was ready and cost would be $292! Misquoted filter pricing. After some words he offered $20coupon. I said the agreed price was $249 if correct quote was given I would have declined until another date. He said oil change, brake check and tire rotation already totaled $215. Those and more were listed in 20,000 mile check up for $191. Finally settled on $254 which was still higher than quoted. Have dealt with Sheridan for 14 years. This isn’t the way to treat customers as was disappointed in the handling. I hope the actual service was done.

Dionne Sterling

I went to the used Sheridan Nissan dealership to test drive a rogue. I was between Toyota RAV4 and sticking with Nissan (which is what my last 3 vehicles have been). Because my first encounter was with Eddie Flahn I purchased the Rogue. I’m in customer service and I can attest that he did everything correctly from enough information given to make a confident decision to being very personable. I would definitely recommend Nissan and Eddie.

Keisha Kirby

Sheridan Nissan made my dreams come true! No hassle, no tricks, and was not there all day. Mike Bellina met with me on time, showed me the truck I wanted and needed and Joe Omara wrote me the best deal EVER!!!!!! Then Langston sealed the deal with a gift for me. I absolutely love them team at Sheridan and will refer everyone there!!!!!!!!!!

Emma Fountain

Kudos to Drew Edwards who did an excellent job in making my buying experience wonderful. Everything went smoothly as planned. I highly recommend Drew to anyone who is looking to purchase their next vehicle from Sheridan-Nissan. Loving my 2012 Nissan Altima! Drew, it was a pleasure of doing business with you. Again, thank you so much!

Jason Jefferis

Joe O’Mara was amazing. Called Joe Thursday afternoon to come in and purchase our leased vehicle. He met us first thing this morning. Great experience, professional, knowledgeable and efficient. Highly recommend Sheridan Nissan!

Richard Henderson

Awesome! My salesman was very helpful, respectful. Made sure it got done, in a reasonable amount of time. Walking my Wife and I through show room explaining every area. Like I said just a awesome experience. Thanks Bob.

Decalva Brown

Great great customer service and great atmosphere. Bill is an amazing person. I will always continue to go to him. Brandon is a perfect example of how great the nissan company is with dealing with customers.

Mary M Robinson

Sheridan Nissan has consistently been my go-to car dealership for many years & many cars. The managers, sales people and staff greet me by name and generously have helped me in so many ways. They listen. They offer suggestions and go out of their way to make me feel comfortable. It has always been a pleasure working with them.

Lady B

We were looking for a replacement car for my husband that loved his Nissan. Sheridan had a wide selection of vehicles to choose from. Eddie our salesperson was excellent.We purchased a new 2018 Altima and my husband loves it. I will definitely recommend Sheridan to friends.

Bill Poulson

Transaction went well. There was a console tray missing in the Murano. Please get this for me? Daniel is a good salesman. He listened for what I wanted and narrowed down all my options. For a new guy, He fits in well there. He handled this sale better than Cherry Hill ever did for me. I bought 7-8 cars from CH Nissan over the years. I am a Nissan person since 2003. I’m glad I have a new dealer I like. They handle both my Nissans well here

Maya Taylor

I went into the dealership very nervous and emotional. Though i have been dealing with Sheridan Nissan since 2009, and specifically with Bob Knowlton, my situation this time was challenging. Bob as he alway does keeps calm and says well Maya let’s see what we can do. What I will say is that Bob came through once again! I am truly grateful and the have gained a lifetime customer with me!

Thomas

I live closer to Dover, but still prefer to bring my car to Sheridan Nissan. I just think they are most professional and knowledgeable. They always take good care of me. I would give 5 stars, but every time I take my car to be serviced, I have the privilege of waiting in the waiting room with just terrible, inconsiderate, rude idiots. That has no reflection of Sheridan at all, but it still takes away from a better experience. Other than that, great place and I like that they follow up after to make sure everything is ok.

Scott Dorsey

Bill in service was extremely helpful, knowledgeable and very polite. My service was only an hour long.

Joshua Baustert

Fast Easy Experience! Went over and beyond to fit me in with COVID-19! I was in and out in a couple hours and price was reasonable! Thank you Nissan team for making it happen! MIKE YOUR AMAZING! THANK YOU!

Will

I appreciated the technician telling me I didn’t need a new engine filter even though it was on the ticket. Honesty goes along way with me. So great job.

Cheryl English

Matt was my service representative and he was extremely good to me. Every experience at Sheridan Nissan has been great for me

Heather Reese

Bob K. Is one of the nicest people I have ever met! It felt like I was working with a friend someone I had known forever. He works with you to get you what you want. Also Tiffany in financing is amazing. Overall amazing experience

Shelvia Neely

My experience was a good experience, I like the fact the mechanic kept me informed through text. They let me know the problem, how much and when the parts would be in. Even after I pick the car up they checked to see how it was running. Really good customer service

D Price

Easy online access to schedule a service appointment. Offered ride to my job while Pathfinder was being serviced. Called with complete estimate before work was consented to. Very professional!

Jackie Cabrera

Love bringing my car to this location. Bill takes very good care of me. He’s very professional and goes above and beyond to make sure I’m satisfied. Thanks Bill!

Ivan Robinson

I came in for my oil change, and they never stop at doing what you’re scheduled for, they also have very helpful and recommended suggestions as to what else may be wrong with the vehicle, at no expense! This dealership is very considerate!

Nick Gadaleta

Have nothing but positive things to say about Sheridan Nissan in new castle Delaware. Their service department with Tim the service manager and his guy Mike on his team are awesome. They take care of and handle all of my warranty needs for my Nissan flawlessly. Thanks boys!

Hazelyn Rankin

Great customer service! Was able to work with our finances and purchase the car of my dreams! Garnett is awesome at what he does and was a pleasure to do business with.

Jen D

Mike was great to work with online and at the dealership. He knew what I was looking for before I went in for the appointment and showed me all the options he thought would fit my needs. He made the buying process quick and easy! Thank you so much!

Sleeping Bear

Sheridan was very professional and helpful. I had a appointment to have a new key made, they took me right in . The wait time to have the key made was appropriate, and it all went well. I would recommend them.

Karen Conley

This is the second time that I have bought a car from Sheridan Nissan and Mike Bellina has assisted me both times. Mike makes the overall experience pleasant and easy. Also everyone I have come in contact with at Sheridan Nissan is always very friendly and welcoming.

Scott Bowers

Excellent and quick service throughout our time there. We leased a Nissan Rouge Sport from Will, He was extremely professional and worked with us to meet our needs. Highly recommend requesting him if you are looking for a new car.

Tiffany Lewis

My experience with Sheidan Nissan is always a great one, the staff their are always friendly and polite and keep you updated on your wait time and service need. While waiting you feel like you are right at home with snacks and a nice clean waiting area. They key to customer service is always a friendly face and professional communication .

Dottie Sanford

The service is fast and courteous. My experience is always enjoyable. The team of service writers explain in terms I can understand what they did and if you need additional service. Again, they explain why additional service will prolong the life of your vehicle. Go Red and Blue Team

Melinda A. Proctor

My experience is always great when getting service at Sheridan Nissan. I purchase a Lexus from their used car lot. So, you would think I would go to the Lexus dealer when it comes to service. Service means everything to me, and the service teams at Nissan is what keeps me going back to them rather than the Lexus dealer. They are courteous, get you in and out, and take time to explain things to you about your car. I had only one problem in 6 years. The technician forgot to tighten a few things on my car, leaving me stranded in another state while traveling. My car was towed and fixed enough for me to make it back home. When I told Sheridan NIssan about the problem, they did not hesitate to make it right. That is true service! I rarely give out 5 stars, but I must say, I am pleased the way they service not one, but 3 of my cars.

Tony Marchegiano

Very enjoyable buying experience ! My salesperson, Tiffani Dill was very pleasant and knowledgeable. She made me feel comfortable during the whole purchasing process. The rest of staff was very pleasant also, checking on me while Tiffani was gathering paperwork ! Clean and neat showroom too ! Would definitely buy another vehicle from there !

Lisa Haywood

The Service manager Mike and the rest of service team takes care of my service to make sure my truck is running and safe to drive. They are pleasant and explain what need to be done to my truck. This staff deserves to be rewarded.

Vay Gin

Ask for Mike! He was awesome!@! I live in md and we did everything over text. While the other dealer ignore me. Couldnt have ask for a better salesman. ! A had great experience purchasing a new truck. Only issue i notice is no general manager or sale manager came and thanks me for buying a new truck 2020 titan prox . Either way i luv my truck and mike customer service was amazing!@!

Kara Austin

I received amazing service and have never experienced such great service for maintenance. Sheridan Nissan continues to impress me from sales to service. Thank you so much for caring about your customers!

Joy Jackson

Incredible customer service and pleasant atmosphere in the service waiting area.

Emma Enterprises

Everything was fine with the personnel. The reason I would not buy again o recommend nissan , it is because my car has given me various problems. I had have few new cars and this brand and model is the worst I have ever acquired.

Howard Clark

We've always had a pleasant experiences when coming to Sheridan Nissan. From the time we walk in - to the time we check out. The staff have always been very professional.

Herb Young

I have owned four Nissans and have always had them serviced at this location. The staff is nothing but kind, efficient and knowledgeable. My vehicles were always taken care of as well as any concerns that I may have had. Tim Blanchette and crew are great and treat you like family.

Nyamekye Nyamekye

Chan is one of the kindness and most professional person working at Sheraton Nissan located in New Castle, I have ever met. He takes the time out to listen then explain all of your concerns along with assuring you of your safety once the job is completed. He makes this place a better place to bring your car to for repairs or just an oil change. I am always recommending Sheridan Nissan telling others to ask for Chan. Thank you Chan for all that you do and for going above and beyond to meet the needs of all of your customer's . God Bless the works of your hands.

Josh McCann

Nothing but good things to say. The team at Sheridan was a pleasure to work with. They were upfront and didn’t waste any time getting my wife and I in and out with our certified pre-owned Pathfinder. Mike Bellina who assisted us through the process was then best auto salesperson I have ever delt with. I would recommend anyone in the market for a call go see Mike and the team at Sheridan.

Andrew&Sareta

Mike made my dream car (GTR ) simple and easy as possible. I appreciate the honesty and visibility with this dealership. Thank you for making my childhood dream come through!

G B

Service was completed in a professional and timely manner. I've had nothing but good experiences with the service team. 5/8/20 - Was pleased that I was not charged a diagnostic fee when technician found no evidence of an issue that was a concern to me.

Earl Robinson

My experience was stellar. Excellent service. Phil, who is the first to meet after the door to the opened to the evaluation/ garage, is very customer-friendly and welcoming and so is everyone else. Service was as expected based on my many past experiences.

Morgan Dawson

I had a recall on my Nissan Altima and they fixed it fast and easy. They let me know what it was that they fixed. They took social distancing precautions, which I am serious about since I am in the healthcare field. Very friendly service and straight to the point.

Greatesthealthiestlife

My sales associate is always Bob Knowlton. He has many years of great experience and knows exactly what you need to make the deal work for you and your finances. Thanks to everyone at Sheridan Nissan on my new 2019 Special Edition Rogue !!!!

malkhaz alkhazishvili

It was a first visit for me. I feel good to have so good professionals and experienced people. The situation was very friendly. And I exactly will visit you again as its planned. I changed oil. And payed for that but I've got all car inspection + carwash and many suggestions free. I like the personnel very very much. Thank you guys and appreciate your support.

Nicole

My husband and I bought a car 10/30/16 from Sheridan Nissan. Sonny helped us with the experience and made it wonderful! He was never pushy and explained everything throughout the entire process. We highly recommend Sonny at Sheridan Nissan!

Glennda Nelson

Mike Bellina and the finance manager were fantastic!! I have never experienced such a quick and enjoyable car buying experience before!! I absolutely love my Nissan Altima!!! Thank you!!

The Game

The estimated time is always 45minutes to an hour but you will actually be waiting for your car for 1hour and a half. That's the only reason I didn't put 5 stars. The employees give excellent customer service and you leave knowing your car was worked on efficiently.

Joseph Chan

Bob Knowlton was my sales rep and he was awesome to deal with. Gave me all the information I needed and in a timely manner. He wasn’t aggressive and just let me take my time with digesting the information and making a decision. Thank you!

Elvis Hernandez

Great customer service our salesman was Bob. H great work he was willing to go back to the dealership even after he was having dinner with he's family at near by restaurant 100% satisfaction. BOB H. GOT MY FRIEND HE'S FIRST TIME CAR APPROVAL.

Marcia Bryant

The service performed was done efficiently and was not time consuming but completed in a timely manner

Evelyn Cleary

Everyone is very personable and helpful. Positive experience.

JW Haupt

Mike Bellina assisted me in 2015 when I purchased a new Murano and he assisted me with the purchase of my new Frontier. He made me feel comfortable with the entire process, including preparing the vehicles for test drives and when taking delivery as did the gentleman who assisted me with the paper work ( I do not recall his name).

Dana S Dudley

Garnett went above and beyond from the moment I spoke with him. He made me feel comfortable with wanting to buy my vehicle from this dealership. Garnett and the team at Sheridan Nissan are very professional and friendly. I would definitely get another vehicle from this dealership.

Ginny Stanley

I went to Sheridan to help my mother lease a Nissan. We were greeted by friendly and knowledgeable Mike Bellina. After just a few minutes Mike knew our needs and sold me a car. Very professional and helpful. Si the financial person was just as friendly, knowledgeable and professional. I'd certainly recommend Mike B at Sheridan Nissan to anyone looking for a new car.

Alvin Muñiz

The advisor did a fine job explaining services. However when I got my car back there was this pungent odor. It seemed like someone passed gas in my car maybe one of the techs. Otherwise everything went well.

Linda Wienecke

Sheridan is a great dealership!!! 2nd car we've gotten there and transaction was pleasant and fair. See Bob Knowlton if you go...great salesman.

Cynthia Davis

My experience will Sheridan Nissan was fast and excellent. They added a late request we made for my car, almost when it was finished. The work was done without complaint.

Jessica Keogh

My husband and I decided to lease a 2016 Nissan Pathfinder Platinum edition and have to say that we love this vehicle! It has everything we were looking for and more! We had an awesome experience with the salesman Sonny! He was thorough and not at all pushy. He found us exactly what we were looking for. He even followed up with us a couple days later to make sure that we were happy and to answer any questions that we had about the vehicle After looking at several SUV's with 3rd row seating I have to say that this was the best option for us out there! These guys definitely deserve a 5 stars!

Eydie Ortiz

I am very satisfied. They always do a good job and if something else needs attention, they always let me know.

Woody Sheats

I've been dealing with Sheridan Nissan Sales and Service for over 10 years. Can't say enough about the EXCELLENT service I receive every time I'm there. Service department is AMAZING, unbelievable customer service from their managers to their service technicians. They will ALWAYS get my business !!!

Frank Stanzione

Great place to both buy a vehicle and get it serviced. I have purchased 4 Titans from Sheridan Nissan and each time the experience was quick and very professional. The Service department is second to none if you need your Nissan serviced bring it there. Tim Blanchette the Service Manager along with advisors Mike Galasso and Chan Cheng are honest and make getting your vehicle serviced easy. Techs in the back are highly trained and professional they will show you what is being serviced on your vehicle and why

Jimmy Chief

February 12, 2020. I had my engine oil and filter replaced. I had a problem with my key FOB signal the battery was replaced. I also had my wipers replaced. I am well pleased with the service I received. And I look forward to addressing the recommendations that I was given.•Transmission fluid exchange, and • Coolant fluid exchange. Thanks Matthew Rzucidlo

Maurice Redding

Just purchased a new vehicle from Bob Knowlton at Sheridan Nissan. Bob offered us a very competitive price and was very involved throughout the purchase. He even stayed late on Thursday evening to allow us to complete an extended test drive. D. Edwards in the finance department was equally impressive. He got us a great rate and was very efficient with the paperwork. The deal we were quoted by Bob online was the deal we received. Thanks to Sheridan Nissan for a painless transaction during a weekend snow storm on the last business day of the calendar year.

Andrew Of DelaBear

Yesterday Sheridan Nissan took great care of my Car. I thought i needed new brake pads but after test driving my car they reccomend machining my brake rotors.Today my brakes feel great and i am glad they did not just replace the pads. Having just moved to Delaware i will be servicing my Nissan here from now on.

Bob5031974

Had a slight emergency as one of my wheel studs broke off and I was set to tow a trailer the next day. The guys at Parts and Service were more than excellent and even though it was late (almost 7pm), they took me right away and fixed it. Much appreciation goes out to everyone that helped me in a pinch, especially Hollis. Thanks again.

Thomas Desper

Its well known that Mike Bellina is the person to see when considering a purchase from Sheridan Nissan. I personally experienced the level of care and lasting relationship Mike develops with his client when I purchased a car from him. I felt he was quick to pick up on my style and what would be the best choice for me. I've had the pleasure to refer my best friend to him who also purchased from him who described the buying experience as "painless". Whether buying new or used, I highly recommend taking the time to visit Mike B at Sheridan when considering your next purchase!

Jeanette D

I have purchased two vehicles from Mike Bellina and have had excellent service both times! Mike did what he could to make sure I stayed within my budget. He showed me many vehicles that had all the options I was looking for. I have also referred friends that were so thankful for introducing them to Mike. I will definitely be back when I am ready to buy another!

BERNIE DAVIS

Staff is always friendly and my appointment times are very flexible to accommodate my work schedule. Chen is an awesome representative at this location extremely helpful and pleasant. I am happy with my services there thus far been going 3 years now

Sandra Montalvan

I went to Sheridan Nissan to change my vehicle. My salesperson was Mike Bellina, and he is awesome!!! He took his time and got me into the right vehicle, he went above and beyond and moved mountains to get me what I wanted. I absolutely love my Nissan Murano...Not only did he make sure I was happy I also got to meet Mr.Joe Sheridan himself. I would recommend Sheridan Nissan to anybody looking for exceptional service and go see Mike Bellina, he is not happy until your happy and that's what makes him awesome. Thanks Sheridan Nissan and shout out to MIKE BELLINA, YOU ROCK!!

KN BC

I just bought a '12 Pathfinder from Sheridan. Mike B was awesome! Very helpful. This is my second vehicle from Sheridan and definitely won't be my last. They know how to go the extra mile to make sure their customers are 100% happy with their purchase!

Charlene Jackson

Very pleased with the service. I did not have to wait for an appointment and the mechanics timing was impeccable. Also keeps me updated on any potential problems. The allows time for me to financially plan for anything major.

Melinda Peele

Originally I thought I was going to have to pay a whole lot of money to have my car repaired, but the good people at Sheridan Nissan gave me an excellent deal! I will definitely be bringing my Altima there again in the future for my car's needs.

LUCIILE McPherson

I am truly grateful that I was lead to Sheridan the service was excellent. My salesman Eddie is absolutely the best he made sure that I got what I wanted along with the financial team they made the deal a pleasant and efficient transaction. You guys ROCK Thank you

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