Reviews of Springfield Mitsubishi. (Car Dealer) in Philadelphia (Pennsylvania).
Springfield Mitsubishi
313 Baltimore Pike, Springfield, PA 19064, United States
Description
Information of Springfield Mitsubishi, Car dealer in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Springfield Mitsubishi
Sunday
Closed
Monday
9 am–9 pm
Tuesday
9 am–9 pm
Wednesday
9 am–9 pm
Thursday
9 am–9 pm
Friday
9 am–9 pm
Saturday
9 am–6 pm
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Reviews of Springfield Mitsubishi
Cashe Moody
I was placed in the perfect car. My sales rep Calvin handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. Didn’t feel rushed or pressured. I walked out happily and appreciate the great customer service. Calvin You can be assured that I will certainly recommend your services to all my friends and family. Thank you for a great experience.
Beth M
Calvin was my sales guy!! Calvin was awesome he was very patient with us and the process and let me tell you my husband is not a easy guy to deal with. Calvin also went above and beyond for us he got me into a brand new car let me tell you my credit is very low I am working on getting it back up and rebuilding it. I also want to include the finance guy he also did everything in his power to get my payments to where me and my husband were comfortable! I loved everyone’s service!!! So Thank you again Calvin and Team for getting me into a brand new car!!!!
Lola Ade
I could not have asked for a better experience in purchasing my brand new car. My experience was especially unforgettable all because of my Salesman Calvin. This man is truly gifted and knowledgeable about his work. More importantly he was absolutely professional, kind, patient, very knowledgeable in my car of interest, as well as took his time to answer all my questions and never made me feel pressured to purchase the vehicle. I also can't thank Calvin enough because my insurance company gave me a ridiculously high quote for my new vehicle and i got so discouraged but Calvin encouraged me to allow him to shop around for cheaper quotes and that is exatly what happened 👏🏾👏🏾🙌🏾!!! What was most unforgettable about Calvin is how he catered to my 2 small children and did his best to keep them entertained throughout the entire process and I am beyond grateful and will never forget that!!! Thank you so much Calvin for making my entire car buying experience very smooth and seamless and I look forward to doing more businesses with you in the future but until then just know your customer list is about to get even bigger because I have recommended you to many of my family, friends, and coworkers!!!!!! I also wanna thank the entire staff at Springfield Mitsubishi for being kind and professional throughout the entire process!!!
Michelle Dunn
Calvin was my salesperson, he was patient, understanding, and just as determined as I was for me to drive off the lot with a vehicle. Calvin explained each step as we went through the process. He answered all questions and made sure that I was getting what I wanted, it seemed that my satisfaction was more important than the sale. I was grateful for that because this was my first ever car purchase. During the process Calvin made sure my nephew and I were comfortable, he gave me a box of chocolate he was lucky to get back😂 Calvin calmed my fears and made me feel at home. From start to finish Calvin and the team were beyond professional. I thank Springfield Mitsubishi for all the support and professionalism.
Macebba Rogers
The first time I went to Springfield Mitsubishi, I wanted a car, but I wasn't committed. Calvin took the time to walk me through the entire process and he even found a car that I absolutely loved. In the final hour, I pulled out. It was already past closing and everything, but he was still professional and just understanding. I would have been livid. I told him I was gonna come back. he checked up on me and everything. He wasn't over powering or bothersome, he was really considerate. I had to go back. Everyone in the building are so kind, friendly, welcoming and professional, but I told Calvin I was coming back to him and I did. I went in thinking I knew what I wanted, but again, Calvin being the AMAZING person he is, he helped me find something 10x better than I could have picked on my own. ONCE I am done paying this car off, I will be returning to Springfield Mitsubishi and right to my guy Calvin. I never had such a comfortable, pleasant, stress less car buying experience. They made a miracle happen, because my credit is disgusting. They do what they say they are gonna do!
Jada Velez
Calvin was phenomenal. Walked into this dealership at 10:45 AM needing an SUV. 3 short hours later I am leaving with a 2023 SUV that I LOVE for a price I couldn’t have imagined. Great customer service, great hospitality, and QUICK results!!!! The best car salesman I ever met!
sweethistory25
Happy Holidays to all and most importantly to Springfield Mitsubishi Dealership. Mr. Calvin was a great car salesman to work with. He was patient with me over a course of days, as I figured out what I wanted and didn’t want (also what I could realistically afford). The office manager, Mr. Calvin and staffer Nick were all great and worked with me, along as my bank when it came to trade off my old car to the financial part of the new car sell. Overall, I walked away with a new car and a reasonable monthly bill, which in my book is a major win. I’ll go back when back in the car buying phase again.
Tiara Curry
Mr.Calvin was EXCELLENT! He was very helpful he made sure that we were situated in EVERY way, he got everything done & made sure we left with none the less! I HIGHLY recommend if ANYONE goes to Springfield Mitsubishi, ask for Calvin he’ll make sure you’re happy & pulling out with a new car!
Shelly G
Calvin is the absolute best. But truthfully everyone at dealership is great the entire staff. And I really appreciate how they all educate you about financial responsibility and keeping a good financial wallet. Springfield Mitsubishi is the best. Thank you all so much. I love my Outlander. Michelle G.
Shawnetta Jones
This is truly the best car buying experience I ever had. I was unsure what to expect. But Calvin ensured me that he would do his best to help me and he did!! Thank you for everything truly leaving as a happy customer.
keva jones
I felt very comfortable while i was there. Everyone was very nice and helpful. I really
Appreciate on how much knowledge that was shown to me about my new car it was a great experience. The entire staff that i had encountered with was extremely nice and helpful i would tell my friends and family if they are looking to buy that is the place too go
Hal Harris
Patricia and the sales and finance managers were all extremely professional and not aggressive at all. Of course they asked for my business, but it was done in a very comfortable manner. Patricia and I had met earlier in the summer and when the time was right , I came back to finalize the sale. She was in touch with me in between, reminding me that she wanted to earn my business, and she did.
Alba A
Calvin was amazing! Super nice. Explained everything thoroughly, came in walking walked out in a 2019 Dodge Charger. This is the place to go with over 50 banks you are bound to get approved for your car no problem.
Kelsey Porrini
Joe and Josh helped me get a brand new car. I was not there for too long and they were very friendly and helpful. They convinced me to get a Mitsubishi when I was set on getting a Chevy. Now I have a brand new 2023 Mitsubishi Mirage that I, so far, love. Thank you so much Joe and Josh!
Tarik Davis
My salesmen was name Calvin, he was excellent with the whole process with my husband and me. He was very knowledgeable and explains the car purchase with us!!! I would definitely recommend him to anyone looking to buy a car..
dawn pierce
I had a wonderful experience at Springfield Mitsubishi with sales rep Calvin… I am pleased, They did not allow me to leave until I was happy with my selection. I can appreciate someone who who has a relationship with God and knows it is HIS will that will be done❣️ Thanks again Calvin and the Mitsubishi sales team.
Melody King-Thomas
I had the most outstanding experience at the establishment. Calvin treated myself and my daughters very well. We each have brand new vehicles (3) to be exact. We are extremely happy and pleased with our purchases.
Michelle Jones
My experience at Springfield Mitsubishi was awesome! Calvin assist me with the purchase of a 2022 Mitsubishi Outlander. He made this the best car purchase I have ever encountered. He is absolutely marvelous, not to mention his customer service skills are excellent. Calvin makes you want to by a vehicle at Springfield Mitsubishi.
Rhonda Dominick
Michael Carpenter is absolutely one of the nicest people I’ve dealt with at the dealership. He was my sales rep and he delivered with so much knowledge, and confidence on selling me my car. I’m so happy he was there to help me.
Tammy Duffy
Calvin was very pleasant and knowledgeable of the entire process!!!
I’m extremely happy & grateful for his customer service! I will definitely refer my friends & family to Calvin he is awesome!!! Thank you for your service
Tamara F
New Eclipse Cross owner
Carl Benbow
Calvin was great and patient with my wife and I... He worked with us to get our new vehicle which is a Mitsubishi Eclipse cross that we love. He also has a great sense of humor. Thank you Calvin
tamyka jones
Patricia was such a sweetheart and helpful with my whole process. She made sure I had the best service. And she made sure I knew all the ins and outs of my new Outlander. Serg with his magic tricks was a star and he helped the time go by when I was waiting. His tricks were amazing. The entire staff was very pleasant.
Denise Nesbitt
I called for an oil change. I was given the day I requested and a good time. When I brought my car in they had me in the system no problems. The complete time from entry to leaving was about 35 mins. I had an oil change tire pressure checked and everything that goes along with the oil change. There were people waiting for service about two. My second time going there and I recommend going there for service. I will continue to go back as long as I have my mitsubishi which I love!!
Neville Guy
I went here with my wife and got the best help friendly kind people working here. They got us in the car we wanted and drove off the lot the same day. Amazing keep up the great work, I will be referring people to them.
Joe Mannella
Fanatic staff. Michael and Joe top notch. If you can’t get a deal here then you will not find one anywhere. They will do all they can to put you in the car you want and stay within budget. Highly recommended this dealership.
Nakechia Brockington
What can I say about Calvin, he was awesome professional and knowledgeable with the Suv he sold me. He was patient with the entire process and the hospitality was unlike I've ever experienced buying a car. Usually your spending your day at that dealership waiting on approvals I was there 4 hours topped. Thank you so much Calvin !!
Chey XoXo
Calvin R. is an AMAZING sales guy! it was his day off and he STILL gave 100%! He made sure i was comfortable, he was very patient and he worked with me every possible way to get me great rates and a car that works for ME. He's the best!
Elena Misseri
I had such a wonderful experience at springfield mitsubishi!! My salesman Calvin was a wonder person to work with, he was so kind, patient and will go Above and beyond to make things happen for you!! Calvin makes your purchasing experience very smooth and does not pressure you into anything that you are not sure during your purchas. I will deathly let friends and family know that Calvin will get it done and wont wast your time!! Thank you again Calvin and the Mitsubishi team for your help it was wonderful working with everyone!!
Briana Ransome
Calvin R. was amazing he assisted me with my trade in and I was able to walk away with a brand new 2023 Mitsubishi for my growing family! Truly recommend him and the entire Mitsubishi family.
Lori Schofield
Amazingly nice dealer, I didn’t know where else to turn and then I found Sergio! I was turned down everywhere and he got me in a 2023 Car with just a dime down! Thank you Springfield Mitsubishi! I love my new Mitsubishi Mirage G4.
laneair bennett
Calvin was super friendly, and a huge help. This is my second time getting a car from Springfield Mitsubishi, and both times his service was excellent!
Andrea Vample
I walked in a little uncertain about driving out in a vehicle, but Calvin and Joe reassured me every step of the way! Had a few hiccups, but those guys got it done ! They was calm, pleasant, and very welcoming, with those guys helped i walked away smiling and drove away with a 2022 Outlander Sport LE!
Evgeniy Lutskiy
It was One Dime Down! I got brand new Mitsubishi Outlander 2019! I got 10 years warranty for engine and transmission. 5 years for any parts. 5 years free road assistance.
I got $2750 Rebate and $1450 discount. I trade in my old car.
What about service? Calvin (Khalid) is the best! He started to help me week before I came. Very polite and nice person.
And in the end of the day - I grabbed $100 cash in their Money Machine!
Such a Lovely Day!
Zina Marshall
Calvin is the best we started last year talking about a new car and he called me twice and I told him I wasn’t ready yet so he wasn’t the kind that will push you most dealers a keep calling and keep calling but he gave me my space and I called him today and he said could you be here by 10:15 and I said yes I left work and came straight here he was not a pushy car salesman he’s more than a car salesman he listen to me he found what I needed and he is the best he deserves something today I got out of here and good time to go back to work I really appreciate coming back a second time in two years I really love Mitsubishi
Love Calhoun
Very pleased! Calvin was the best to work with. He is the reason I purchased here! Do yourself a favor and go see Calvin.
Nicole Haigler
Listen, I went in here with the worst attitude lol I just knew I wasn’t walking out here with a car. But my main man Sergio here got me into a brand new vehicle & shut me up lol thank you again to the whole team you guys were the best! Ask for Sergio & Calvin! They got youuuuu.
Shadiah Coleman
Calvin was great he not only helped me drive out with a brand new car but he made my experience at Springfield Mitsubishi quick and fun.
Sakia Robinson
My salesperson Calvin was helpful and listened to my needs throughout the entire process. I appreciated his assistance with the process from start to finish.
Sharron Cross
Calvin definitely changed my mind about purchasing a NEW vehicle. He was very laid back not pushy, allowed me to feel like EVERYTHING was my choice AND even text me friendly follow ups answering any question I had even if it was aggravating 😝 . He even tried to feed me!!!. Time spent there went very fast because he is very personable and accommodating. I left knowing how to work every aspect of my new whip! Will I do it again…?? YESSSSS my upgrade will DEFINITELY be with Calvin if he isn’t gone by then. I don’t know how the other sales people are. BUT I say ask for CALVIN when you are ready to make things happen!
Monica Berkley
The experience was wonderful, the whole team was a joy to be around they made the process very easy and walked me through each step in the process. My sales guy John was outstand! great personality, very professional just the best to work with. The finance team made me feel at home and explained the whole process in detail. The showroom was impeccable and the team that detailed the car did an above and beyond job. Thank you so much!!! :)
Porshh Porshh
Hello my name is Portia, I came into Sprigfield Mitsubishi, originally with my hopes to receive the worse possible news ever! But Calvin blessed me with everything that I could have imagine ! I am soo thankful for a magnificent individual such as him. I would refer everyone to come to him. He did not give up and he kept fighting for every peice to fit this puzzle. I am so happy and thankful
Charles Bentley
Calvin was the best "Salesman" I've ever encountered! It was like buying a car from a real good friend! Calvin didn't just try to sell me a car at any cost, but instead he listened to what I was looking for in the car I wanted to purchase and there wasn't any hassle or pushy salesmen tactics to just sell me any car. My overall experience was more than I would have ever expected as all the staff was very welcoming and accommodating to all of our needs while we were in the facility purchasing a vehicle. For the service I was provided the rating would be a 20 for, but I was only allowed to check 10. Calvin you are the best my friend and Thank you for all of the courtesy you gave to my family and I it's greatly appreciated!
Mary Danbach
The most pleasant car-buying experience I’ve ever had. They had the exact car I was looking for, got me scheduled to come in the next day, and I drove it home in just over 2 hours! Calvin was amazing to work with! Everyone was welcoming and answered all of my questions. I recommend this dealership to everyone!
Nicolas Geisel
Absolutely, positively, the best car-buying experience I have had in my 33 years of life. From the first phone call to signing the final sale, these guys gave me A1 service.
Joe, the Sales Manager, is a true professional and good guy. He had his top salesman, Sergio, take care of me.
I traded a car in, got top dollar for it, and then was put into a new 2022 Outlander, fresh out the factory. This vehicle is amazing, and this dealership is AMAZING. Thank you so much again!
Truly an amazing experience with these folks. Highly recommend!
David Orant
This place is amazing. Worked with Sergio on purchasing my brand new 2021 Outlander Sport. Sergio chatted fantasy football, magic, music and kept me at ease in buying my car. When the financials started, Joe and Sue we awesome in finalizing the deal and explaining the details of the loan. I just feel really bad that I kept them there past 10PM to do this. I would 100% go there again.
Alfreda Bruton
My experience at Springfield Mitsubishi was great. Everybody was positive and encouraging. I was made to feel comfortable. Staff listened to what I wanted and worked hard to come close. It was very hard finding insurance that was within my price range, but they worked very hard to help me find something I could work with. I felt harable that they stayed so late helping with thR issue. My credit score was not the best and I did just pay a dime down. For me I will not deal with another dealership.
Sylvia Blades-Ruiz
My Salesman was Calvin. He was extremely friendly and very helpful. I was working and couldn't chat on the phone, and he was willing to text, and was very timely in his responses. He made offers on what he could do for me. I was apprehensive due to previous poor experiences at other dealerships, but he came through. Every single thing he said he would do for me he did. He beat all of my expectations and put my faith back into a dealership. I would recommend anyone looking for a vehicle to come to the Springfield location and ask for Calvin! This is my first Brand New car and I couldn't be happier!
Christopher Nixon
Calvin was excellent services was great 5stars. After going to other dealerships and getting turned down, I was feeling hopeless. But I called in and Calvin reassured me that he could help me. And he did. Now I’m leaving with the car I wanted.
Melissa Butler
Me and my husband just bought a car from here. We worked with Patricia primarily but also had help from a gentleman named Chris. They were outstanding! We both do not have the greatest credit, but we were able to drive off the lot with a 2019 Mitsubishi outlander. We were there rather late, so instead of waiting until the following day, we took it home and they picked the car up the following morning to have it detailed. They even returned the car and I didn't have to go anywhere with my 11-month-old daughter. I definitely recommend this dealership especially Patricia! She was awesome and so understanding and we're very happy with our purchase!
April Lane
My experience with Mitsubishi service center is always great. I never have any complaints. The advisors always communicate with me throughout my wait and I appreciate that. 2 thumbs up every time. I wouldn’t take my car anywhere else!!!
Deborah Benn
One of the best experiences I have had when purchasing a vehicle, I will refer and continue to do business at this location. Everyone that helped me to make this purchase smooth are all great assets to this car dealer.
Ashley Russum
Customer Service was good and I would love to give them 5 stars but went in to look at 2 cars that said were available on their website was not showed either of them but was showed a car that was out of my price range. Drove an hour to feel like they wasted my time. Very disappointed after hearing all the positive feedback that was given to me.
William Kay
I hadn't had time to take my vehicle to get a oil change and put on the computer for an overall look. I scheduled on line for a day I leave work early but late 2:00 pm. They scheduled me to a mechanic that could complete my request. Had me in and out in 40min.
margaret johnson
Josh was AMAZING!!! I was shopping for a new car and out of all the companies and sales reps that I dealt with, Josh was the BEST!!! He paid attention to what I wanted and didn’t just try to sell me any car to make a sale. Also, he was the ONLY sales rep that called me on a weekly basis to make sure I WAS OK and to inform me on what was going on with the specific Outlander I wanted. As soon as it came in, he called me and I was at the dealership that day. The paperwork was quick and easy and I was done in less than 2 hours. He even did a follow-up to make sure everything was good with me and my new car. JOSH IS AMAZING!!!!🤗
Rae Moore
Calvin was AMAZING!!! I was looking for my pervious salesman who no longer is there and Calvin assured me he would gladly assist. Professional, caring and straightforward. I was able to get my car in two hours! Calvin is my new guy!!
Chantel Barlow
Calvin was such a great help. From the reminder phone calls and always checking in. He went above and beyond to make sure we drove away today
Colleen Santiago
Honestly speaking, buying a car here was the greatest experience I have ever had! Patricia and Joe were both very honest and up front from the very beginning! They did not push anything on us , they did not run our credit through 18 banks like all the other dealers! They went straight for the bank they thought would be a perfect match and it was excepted right away! They were even able to give us a 10 year warranty on our car!! That’s huge in itself!! Patricia spent hours with me finding the perfect auto insurance company with the lowest rates and she didn’t rush us not even once! Patricia was so very patient and she made this possible for us. I recommend this place to anyone! Especially those trying to rebuild their credit because these people truly care and they give you the perfect guidance in how to be successful with that! Thank you so much Mitsubishi Springfield we are so very grateful for you guys!!
Victoria McCausland
Calvin is the best! Highly recommend. He was informative and helped me purchase my new car without issue!
Bobbie Jo Johnson
Mr. Calvin was fantastic. No joke no lies it was up front and this what we can do for u. I got 2022 outlander my second car from Mr. Calvin. I will always return to this store.
Nadriah Demby-Brown
My experience was good they made sure all guess was satisfied and offered lunch snacks and drinks. Calvin was very helpful with purchasing my new vehicle today would recommend if your in the markets for a new vehicle
Lina T
One Dime Down is real, Jada & Calvin you are the best 💐 This is our second car from this place, the whole team is amazing, Calvin is very professional, helpful, he goes the extra mile, he has the experience , knowledge, he cares about the customer satisfaction, not just completing a deal, after sale service, he takes the extra mile to explain it, he even showed us how to use the app on our phone, special thanks to Jada, she took the initiative to call me and follow up on my request, schedule an appointment, followed up by phone, welcomed me and made sure that I get what I am looking for even though she is new, but she is energetic and professional and cheerful, my kids were maybe annoying, she talked and even made jokes with them, and we felt so welcomed, I wouldnt come over and apply if Jada didn’t call, and made me comfortable coming to apply, I thought that i cannot get the Outlander LE with one dime down, but I got it in no time, I recommend Jada and Calvin very much, Calvin Jada and the managers even stayed after shift not only to complete the deal but also to explain to me after sale services, Thank you so much Jada and Calvin and Mitsubishi, I got my car in less than 2 hours 💐
Terence Lipford
Being a 1st time buyer with average credit you must ask for Calvin , He definitely helped me and I am happy . Thankyou Calvin and Nick very much...
Nafisah Innis
Calvin was AMAZING!!!! Quick! Worked wonders and is a god fearing man. He knew exactly how I was feeling and walked me through the entire process with pressure.
JACQUELINE THOMAS
CALVIN ****** if I could give 10 stars I would he was very hospitalable promise me a car gave me the car that I want it was sold me the car and that I want so if you come in to Springfield Mitsubishi ask for Calvin who is the greatest and he will take good care of you thanks Calvin I really appreciate it and I love my chocolate drop
Steve Greene
rFirst time purchasing a brand new, car was the best experience I've ever had I like to think Springfield Mitsubishi, and especially Calvin helped me through the whole situation and you took care of me thank you, Steve Greene
Glow Brown
I got my brand new 2022 today and I worked with Cal. He was the best ! Thank you Cal I appreciate all your help and thanks for taking the picture of me and my daughter.
David Day
Calvin was the best. He got me in the excat car I wanted with the amount I wanted to put down. When everyone else told me no. Calvin made it happened. Thank you Calvin.
Khalif Williams
Best dealership I have ever been to. Michael Carpenter was great. Great service, quick and easy process.
Tyriesha Tucker
Calvin was great he helped me out a lot with purchasing my brand new car he was very knowledgeable about his job and very helpful
Adriane Lee
I felt like the car salesman,Calvin, took the time to get to know what my husband and I were looking for and what we wanted.
Kareem Mobley
Patricia and Joe and complete staff was above excellent got me into a vehicle. I am over satisfied and will refer someone
Belly Tru
I would just like to say , Kathy made my experience wonderful! Normally I hate going to a dealership and get anxiety because some people will treat you just like a business transaction but Kathy made me feel welcomed and comfortable. She had great customer service and was honest and cared about what I wanted and was looking for in all aspects . It was great. I really appreciated Kathy and Chris during my time looking for my vehicle.
Kenya Streets
Calvin was absolutely marvelous from start to finish. Not only did he patiently answer all of my questions but be provided world class customer service. Everyone one at this location was friendly, hospitable and over great. I would recommend Springfield Mitsubishi to anyone looking to purchase a new car from great people
LegendaryGod86
This was the first time that I bought a brand new vehicle. Everyone that I dealt with was amazing. They made my experience of buying a new car phenomenal. Words can’t describe how happy I was with the whole experience at Mitsubishi. If there was an option for 1 million stars that’s what they would get. I will continue on doing business with that Mitsubishi facility forever.
Atiyah Love
Calvin was the best he helped me every step of the way
Rachel King
Marshawn was my service advisor. He was incredibly helpful and super-patient in answering my questions. Members of the repair staff whom I encountered when I went to pick up the car were also really nice as well. I'm a longtime public transportation user, so it's been a while since I have had to get a car serviced. I really appreciated that staff was kind (in addition to their doing a great job with my car).
cortney Shakoor
Calvin was amazing!! I’ve never financed before he made me feel safe heard and well taken care of I definitely recommend him for anyone looking to have a great experience with care and patience. I’m very pleased with my car thanks again !!!
Keevi Rogers
You have to come to Springfield Mitsubishi and you have to come see Calvin.He made is a quick easy and smooth process. Once I pay this off, I am coming back!!
Lyndsay Cunningham
Sergio was absolutely wonderful! I had spoken with him days prior to coming in, I didn't have much money to put down, was already stuck in a car loan, credit not great....had many things working against me and he put my mind at ease. We ended up going in to the dealership and they worked their magic, not only did I get out of my other car loan but they got me into a brand new 2022 Mitsubishi Outlander and I am so thankful, I still can't believe it! I have already recommended them to a few friends who are in the market for a new car! The best!
Denis Bondarev
Calvin was a salesperson I worked with, great person, professional skills. Helped me all the way to the end even download and set up Mitsubishi app. Recommend everyone work with him, great guy.
Missy Kalafut
Joshua and Patricia went above and beyond for me and the purchase of my new vehicle. I had a trade in and realized the next day that my husband forgot my sisters Mass card on the sun visor. Both Joshua and Patricia tracked it down and mailed it back to me. For this I am truly great full as her Mass card has been in every car I’ve owned since her passing. I will definitely come back and purchase from them again.
Brittany Pincura
Absolutely over the moon with Calvin and his service. Not only is he a great salesman, very knowledgeable and understanding…. He is great conversation. I’m glad I choose Springfield Mitsubishi, and I will never go elsewhere.
Puds38
I purchased my car at the Cherry Hill dealership. Let me tell you it was like night and day. I had to bring car in for a flat. I was sure I would have to buy a new tire. After checking things they told me I only had a flat and they could fix it. A dishonest place would have tried to upsale me the new tire anyway.
When it came time for inspection, I once again returned. Again I had a completely pleasant experience. The dealership is clean and modern and the waiting area has really comfy seating. I was in and out in about 90 minutes. To top it off, I was pleasantly surprised to have a gift waiting for me when I returned to my car.
Thank you for a wonderful experience!
randy hastings
Yesterday, I had the most threatening service appointment
This was at the Yeadon,PA. location
My car was ceased by the manager who strong armed me to pay for service that I didn't authorize
He threatened me calling me name in front of staff and customers
He made me feel so profiled
Be careful at this location this maybe common practice targeting less than perfect credit consumers
Carmenthia Edwards
Absolutely wonderful experience from start to finish!! I wanna say thank you Patricia,Suzanne,Josh, and last but not least Chris for making sure I left happy and I did!! Love my 2022 Outlander ❤️
Annmarie Minott- Whyte
Calvin has been really good. He deserve to be apart of this form well done!!!! You the best
Ad Haynes
My representative was Calvin. He reached out to me the night before I was making my purchase. Didn’t believe the Dime Down payment so I went to another dealership. Didn’t feel comfortable with their process so I called Calvin and told him what I needed and wanted in terms of a vehicle and payments. He was direct, honest and consistent while assisting me. I love the vehicle, enjoyed the experience. My money & time were well spent. I’ve been buying cars for over thirty years and this was the best & smoothest transaction to date. Thank you Calvin!!!!
Nertila Nikki
My husband and I were so happy with the exceptional service we received at Mitsubishi in Springfield on Monday. The entire staff was friendly, and Sergio was phenomenal. He made us feel at home and went out of his way to make sure we were satisfied. Such an unforgettable car buying experience. I would totally recommend him to all of my friends and family.
La'La Ruel
LISTEN!
I went to Springfield Mitsubishi, in Springfield, PA, yesterday and was treated like family. I thought it was going to be there for a long time, but I wasn't.
I was escorted to the waiting area and did I mention in their waiting area they had, coffee, soda, cable-ESPN and guess what???? Wait for it! MASSAGE CHAIRS! That's right MASSAGE CHAIRS! I was in the massage chair for less than 20 minutes. I was so upset, when my car was done, because I was oh-so relaxed! I nearly melted in the chair. These guys know how to do it!
The atmosphere was so beautiful! Everyone was nice, professional and nicely-groomed.
I have never experienced anything like this, so I'm sorry for the details. But this place will be my forever go-to!
Customer For Life!
Michal Williams
Calvin help me with everything I’m so happy I was able to purchase my car
He kept it professional, even though I called him 6 to 17 times thanks calvin
Lamont Thompson
Wonderful experience at the end of the day. I work at Mavis Discount Tire in Bala Cynwyd. Yet Springfield Mitsubishi still had time to get me in a vehicle. Thanks to the bank that help me as well as my new insurance provider.
Robyn Scott
Mr. Calvin was my agent who made me feel at ease and comfortable with the whole process and answered all my questions to the best of his abilities. Was a very good experience and I would definitely recommend your business to others.
Ruqaiyah Day
Calvin was such a wonderful help and worker. He made sure I left out in my brand new 2022 with affordable full Coverage insurance. I want to Thank him very Much !!!
Aishae Arter
Amazing experience today. I definitely had my doubts prior to coming but Calvin assured me I was in great hands! I’m leaving today with a vehicle all thanks to Calvin ! Promote him ASAP!
Latoria Johnson
Ryan was awesome. Very knowledgeable answered all my questions. Made my transition into a new car easy.
james clausen
Josh our sales Rep was amazing. 2nd vehicle we bought from him and extremely happy to give his business card to all my friends and family because I know he will take great care of them
Tiarra Ezekiel
Calvin was the best salesman I have ever purchased a vehicle from. He is dedicated and helpful but most of all truthful in what can be done!
Thank you Calvin for keeping me and my family safe in our new outlander
Val James
I came in today to Mitsubishi Springfield in the hopes of trading in my current vehicle and get into a 2022 car. Calvin, my salesperson, is the ABSOLUTE BEST. So helpful, kind and courteous. Everything went like clock work. I will continue to be a loyal Mitsubishi customer! Thanks Calvin!
Maritza Belfon
I was very satisfied with the overall customer service. Everyone that helped with my purchase was very pleasant and succeeded in meeting my expectations.
Aaricka Anderson
Springfield Mitsubishi is becoming a family dealership! My sister had an AMAZING experience with Patricia last year and referred me to them when I wanted to buy a new car. Yesterday, I had an appointment with Michael. I arrived around 5:10 and was signing my paperwork at 8:00 (this process was WITH a trade in). Michael was sweet, easy going and relatable. He even interacted with my energetic 5 year old who tagged along with me. The manager was completely honest about the process and the reality of buying a new car (2022) off the showroom floor. I told him what I would be comfortable paying and he told me he had me-he was $0.17 off of what he told me He would have me paying. I didn’t feel pressured and the entire process was just easy going. I will definitely be going back, although with my outlander, I won’t have to go back any time soon! Thank you Springfield!!
Oh and the 1 dime down is TRUE! I killed a tree yesterday receiving a receipt for 10 cents lol. I’m a forever customer
randi krantz
Calvin was the most efficient and best salesperson I've ever encountered!! I would highly recommend him to any person interested in buying or leasing a car! He is a 10/10 for a rating
Kristine Gonzalez
Let me just say this was the most amazing dealership experience. HUGE thank you to Sergio, Joe and sue! After having no luck all day we came to Mitsubishi to find my mom a car and we were successful. Sergio and joe made this whole process so easy for us! My mom got exactly what she wanted. They were honest and very helpful! There was no hassle and no BS! And let’s be real sitting at a car dealership for hours is not fun but we thoroughly enjoy Sergio’s company, he was funny and very nice. It made the time go by so quick. And big thanks to sue for getting us out as quick as she could. Thank you so much! We definitely will continue to recommend this place and be back in the future!
steeve barreau
After a recent bad experience at a car dealership, I was leery and my feelings of dismay almost didn’t allow me to call Springfield Mitsubishi. When I finally did call them, I had the pleasure of speaking with Calvin. This may sound a bit premature but after our one phone conversation, I really liked him. With that said, my wife and I decided to give Springfield a chance. When we arrived we were greeted and officially introduced to Calvin. He laid out everything for us from the beginning. There were no salesy pitches and he addressed our pain points early on. He talked to us in a very human way, which put me at ease. At the time I felt like even if we didn’t end up purchasing, it was still worth my time coming in. Calvin has a wonderful personality and is quite funny but ultimately great at his job. We did end up purchasing a vehicle that day and had not one doubt it was the right decision, because Springfield made it right for us. Calvin worked with us not against us for the benefit of company sales. I felt this way wholeheartedly. Calvin took care of us, plain and simple and we had a pretty cool time there. If you’re in the market looking for a car, I do recommend you visit Springfield Mitsubishi….and ask for Calvin..
G. Marie Sanchez
The customer service & attention to detail were outstanding! Calvin helped Martin and me find the perfect vehicle to fit our needs and our budget. Calvin made sure we were well informed from the very start - from the first text until finalizing the deal two days later. Calvin you rock!!! Bless you! Everyone involved in the process was extremely helpful & we didn’t feel rushed. We highly recommend them to anyone having difficulty acquiring a vehicle or simply trying to buy a brand new one.
nicole jackson
I’d first like to say thank you to Calvin for his hard work today with assisting me in my car purchase. He was so attentive to all my needs and got the deal done same day. He really didn’t stop until I found the perfect car that fit my needs. Calvin not only assisted me but he was helping another couple at the same time and I never felt that he wasn’t taking care of my deal. I just want to thank him so much for getting me back on the road. Thanks Calvin!!!!
Frances Harrison
The entire staff from the moment I walked in was very professional and kind. All of my concerns were answered, and I didn't feel rushed or pressured. Everyone who approached me gave my husband and I space to make a clear decision. It was a wonderful experience.
Stephanie Soto
After being aggravated and upset with a dealership in Jersey, my son in law told me about and took me to Springfield Mitsubishi in PA..
What a wonderful experience I had there!! From start to finish they went over and beyond to make us feel like we were the only ones there meaning they made us feel special or that we were preferred customers. They worked with me, to get me into a vehicle.
And I’m still surprised with the fact that Joe (I believe the manager) was HONEST with me and didn’t try to make me put more money than what I needed. Amazing!
Along with the wonderful staff
From Sergio who sold me the vehicle. Thank you for helping us and making me and my kids feel welcomed and comfortable and for making us laugh and just feeling at ease!
Thank you Joe for being honest and also making us feel comfortable and working with me to get me into that vehicle! I love her lol
And Sue for getting us out quickly and for explaining paperwork to me and for being kind!
*I recommend this place to anyone who wants to get a vehicle without the hassle !
Amber Quaker
Sergio was great! Very helpful, knew what I was looking for and called as soon as the car became available. Answered all my questions, would recommend him to a friend!
Michelle Toliver
Calvin was great! Very professional and efficient. I would recommend Calvin and Mitsubishi to everyone. Thank you for your great services today.
Jane Doe
I just purchased an Outlander here today! My whole experience was amazing. The dealership was clean and all of the employees that I worked with today were very helpful.....and knowledgeable. I was asked several times if I wanted a beverage or a snack. I was even offered lunch.
The largest part of my day was spent with Calvin....my salesman. Working with him was awesome! I couldn't have asked for a better person to guide me through this whole process. He was extremely kind and had a great sense of humor. Thank You Calvin! I absolutely LOVE my new Mitsubishi! I look forward to working with you again!
Desmond Boyd
I went into Springfield Mitsubishi not knowing what to expect, but John, Joe and Sue made me comfortable and satisfied for visiting them and put all my worries go away. I just want to say thank you very much for your service I will be recommending my friends who are shopping for cars to you.
CX Stevens
Great experience here I came here cause engine on last car blew and decided to give it a shot. My credit is a big work in progress believe me. Mike was great at getting me to come inside and Elisa took it from there both really cool I had good time in the office got comfortable the managers and finance managers were nice worked hard on making sure I got approved. Great great experience. Recommended.
Daila Thomas
The service with Kalvin, Patricia, and Joe was excellent I love my new car.
Kelly Luciana
I wish I could share more information about my situation to show how great my experience was. KATHY Payne and Sue Oldham did an exceptional job with my experience. I got in a car accident the morning I went.
They explained everything over the phone before I went and they followed through with what they told me they can do for me. My process was a little more involved due to my credit and driving record. They worked for hours to get me what I wanted. I drove home with a 2020 Mitsubishi with full coverage insurance in my budget. They did more than an exceptional job they took it to the next level of customer service. They did not give up until I was satisfied. I couldn't thank them enough. I wish I could do more for them because they did more for me to get a car. I would suggest going to Springfield Mitsubishi no matter your circumstance and ask for Kathy Payne. Thank you guys so much for what you did. If I could talk to HR and your supervisor to explain how awesome these two women were dealing with my circumstances. I thank God I had these two women helping me Thursday. Thank you so much!
Briana Berry
Patricia was an amazing professional. She explained everything in detail so i understood all of my options. Effective and efficient with the entire process, i can’t thank her enough!
Tavra Lindo
Was the most fun person I have meet, he kept me entertained will waiting on my paperwork’s. He was pretty calm even tho I made him late for his date😂😂. Thank you Sergio!! …
Trice Smith
Elisha is the best! I came in due to my car being destroyed and she went above and beyond to assure that i got into something better and something that made me feel completely better about my car troubles! She was VERY nice to my daughter, made her comfortable and even put my baby’s favorite show on her phone to try and keep her occupied! Her conversations were amazing, her customer service is impeccable!! I must say THIS IS AN EMPLOYEE THAT SHOULD BE KEPT! Thank you so much E!!!
Jim Simpson
I returned to Springfield Mitsubishi to upgrade my Outlander Sport to a 2022 Outlander. What a brilliant experience. Calvin was truly tremendous. He went way beyond anything one could expect. He made the process completely transparent and painless. I don't think I have ever received a higher level of customer service in my life. Calvin, worked with me and got me into a new car, at a fair price, I could not be more pleased. If anyone is in the market for a new car, the Outlander ES is some vehicle. I will never buy a new car from anyone except Calvin. If you want to avoid the hassles of buying a new car, go see Calvin at Springfield Mitsubishi, he will treat you like family. Thanks Calvin, you are the epitome of what customer service should be.
Jaclyn Jackson
Great experience and great service! We are so happy with our new vehicle! Calvin was beyond amazing and helpful! Would def recommend to friend and family. R
bridget jones
Calvin was great! I went in doubting myself and he made sure I got exactly what I wanted and I left extremely happy. My first brand new car and it’s everything I could ask for! Thanks Calvin!
Tawandra Martin
Everyone was very nice and knowledgeable. My complaint was the dealership itself it looks like a dump. In all my years of buying a car I never seen a dealership so poorly. With all the commercials and ads SpringField Mitsubishi should look better than that.
Katreese Burnett
Calvin was awesome the whole entire time. He had no doubt in his mind that I would be leaving with a vehicle, even when I doubted myself. He was the best I would come back just as long as I can speak with him.
Sharae Hunter
Kathy and Joe were amazing. Very helpful and nice. I would highly recommend my friends and family. Such a positive experience. Thank you !
Rosalind Nzinga
THE BEST EXPERIENCE!! Just bought my second car from here — I am Officially a fan. Very happy with the service and care. The staff really bends over backwards to help you and work out a plan that fits you. Even helped me find a better insurance rate!! The GM really works hard!!!! Just bring your one thin dime!!! Thanks again Sergio!!! You are the best!!!!. I am lovin’ my new dream car 🖤
wa vinton
Sergio was phenomenal and getting me the dream car of my choice, and will surely recommend any of my family members or friends to deal with him when they stop by at Springfield Mitsubishi, as he’s a true asset to the team down there.
Liz Moore
Everyone at Springfield Mitsubishi was very friendly and helpful 🙂 my husband and myself were very pleased and the agent whom helped us was very professional. So was the manager Joe. I/we would recommend anyone to go visit SPRINGFIELD MITSUBISHI for caring and helpful people 😊 🙂 we're happy …
Timothy Dade
Calvin was really nice, very patient, and amazingly optimistic. Offered chocolates and hot drinks as soon as I came in, helped me get a car in a short amount of time, and helped me find great and affordable insurance for my brand new car. Springfield Mitsubishi for the win, thanks Calvin!
Min Cooper
Calvin is an asset to this company, he he very knowledgeable about the product, he is very friendly, workable, patient and above all a people person. Through him I have been able to purchase my second vehicle and I love it so much.
Tanisha Perry
John Gannon (forgive me for the mispelling) and Calvin and Josh were all terrific. But John is whom I finalized everything with. He is the one that sealed the deal and left me as an extremely happy woman. Thank you for helping step by step
Danielle German
Calvin is exceptionally great at what he does. We have had the pleasure of buying from him both times. He is both personable and professional! Thank you for making our experience effortless. Thank you Calvin!
Blaze Boettcher
I looked at a truck here and decided it wasn't really what I wanted. I originally reached out online. The first salesperson Dave was very responsive and understanding about my difficulty getting there. The manager Joe, and second salesperson Kathy we're very understanding when I decided not to purchase. They were very upfront about the situation and their understanding speaks volumes. Thanks again!
Carolyn Hughey
Very pleasant experience with Sergio, which is not surprising because he sold me my first car 3 years ago and I upgraded today to more expensive vehicle AND THEY LOWERED MY PAYMENT. He is very knowledgeable about the product and makes it easy for me to understand my new car, another reason why I will keep coming back to Springfield Mitsubishi. Please go see Sergio!
Kizzy Harris
The customer service I received was Phenomenal. I could not have ask for a better sales rep than Joshua at the Mitsubishi dealership in Springfield. I am very happy with the service and my new car. Thank you
Jaazaniah Hayes
I got the pleasure to get Calvin, he was a overall great guy. Made the process very easy, and reassured me all the way through. I would recommend him 10 times out of 10. Has very great energy and a good way with people. This was the easiest process I’ve been through purchasing a car
Adriana Bernard
IGor was very professional and kept us updated and informed of any changes promptly. The employee that made the delivery was polite and took time to explain the features of the vehicle. Overall, great service.
Aya Aya
Best experience I've had at a dealership! Finance person as well as the associate who gives you the finance paperwork to sign, were all awesome with a friendly welcoming personality. The whole experience was simple and stress free. My first Mitsubishi after driving a BMW for more than 15 years and I love my Eclipse Cross !
Joyce Jones
I was greatly satisfied with my experience at Springfield Mitisubishi on Sat., Oct. 30th. I was treated very nicely and professionally by all. I want to give a great shout-out to Kathy Payne, our sales person. She worked hard and had a great attitude in getting me my beautiful Outlander Sport. Joe also was a good person to work with. They gave me confidence that if I had any concerns or questions, to just call them. It didn't feel like this was a "just want to get your business" feeling. Blessings to the both of them. I would come back again to work with these two people on a car.
Darin Wiggs-Hughes
There Customer Service was Very calming, relaxed, and supportive! From the time you walk in until you walk out, the staff is polite and professional. The staff is honest and open to ideas as well as helping you decide what is best for you! Patricia, Joe (the manager), Robert & Sabrina are amongst the best Mitsubishi employees to encounter! Was able to get the car I wanted and a few added bells and whistles! Brand new and awesome ride! Thank you again!
kulveer singh
I was looking for leasing a car and visited almost all dealers in the area and found that all are putting 3000-4000 dollar above MSRP on the car on the name of chip shortage. I requested the quote from so many dealers but they cannot provide any quote like I asked for some rocket engine quote. I called Springfield Mitsubishi and talked with Calvin and was pleasantly surprised to found that they never charge above MSRP and always honor the Mitsubishi offers. I went after 5 minutes to meet Mr. Calvin and got the lease car as shown on offer on Mitsubishi site, no gimmick , no scam , no BS at this location. The whole process of buying/leasing car was a cake walk. Patricia handled the whole process and cannot thank enough for such a smooth process. I cannot imagine why would any buyer will go to other dealers to get scammed on the name of chip shortage. I would highly recommend Mr. Calvin if you want to avoid the headache of dealing with all these scammers who quote the price of car by looking at your face.
Cole Bullock
Michael was an outstanding sales representative. Any and all questions I could think of we answered perfectly and without any confusion or miscommunication. I will gladly come her again for any auto purchasing needs.
Eileen Rosario
Calvin was exceptional! He was attentive, straight forward, educated in vehicles, and made my overall experience fantastic. Staff was efficient, knowledgeable, and courteous. For a first time buyer I did not feel pressured or forced into decisions. It was definitely a collaborative experience where I felt valued and my time respected. Thank you Calvin and the staff at Springfield Mitsubishi! I love my new car!
Jovan Jones
Springfield Mitsubishi is a great place! They sold me my very first Mitsubishi. I was so satisfied with my first one that I returned today for an upgrade. The service was just like the first time, great! John Gonnella was my first salesman and today Julian handled my business. These guys gets an A+ in my book. So come down to Springfield Mitsubishi and see what they can do for you.
Aaron Duffy
Sergio was awesome to deal with and would highly recommend him to anyone looking for a new Mitsubishi.
maria white
Omg best experience ever. I would love to thank Calvin and Patricia for the great service, time and patience during this whole experience. I’m amazed of the help they gave me and got me in the car I was looking for. All around great service and I encourage everyone to stop by Springfield Mitsubishi and ask for Calvin and Patricia because they are the best duo
Cassie DeMoss
Great experience! I went to another dealership before coming to Springfield Mitsubishi and you can tell the difference as soon as you enter. The manager was so welcoming and friendly and Calvin, our sales rep, was an absolute pleasure to deal with. He took us through all the features of each car we were interested and was patient while we changed our minds 3 times. At the end of the process, I was able to walk away with the car I wanted, with payments I could afford and a great relationship with our new family dealership. The best in the business, hands down!
Cole Hendersched
BUY YOUR NEXT CAR HERE!!! Amazing experience. Sales, management, finance were all great. Everyone at this dealership deserves reward for what they did for me and my family. Will buy my next car and next car... from here. Will refer everyone I know to buy here, absolutely loved the whole process. Thank you so much. These words don't even express the appreciation and respect you all deserve. Bless you.
Felicia Moore
I had an amazing experience today my sales person was Calvin. He made my experience enjoyable, he was very honest about pricing he explain in details about my payment and different options. He also provide a lot of incentives that made my experience even better. Come to Springfield Mitsubishi and ask for Calvin. He will definitely hook you up. “God will”
Jackie Davocato
Everyone there is so welcoming and they try to get you the best deal possible. Came from another dealership Springfield Mitsubishi gave me a better warranty I wasn’t sitting there long they really made me feel like I was part of their family. I got a great car for a great price Suzanne and Joe were so helpful. Thank you so much I will definitely be referring you guys to everyone. I love my car!
Jim Dignazio
Calvin was a great salesperson!! I pulled into the dealership, saw the SUV that I wanted yeah, in the color that I wanted, and within two hours they had me approved, car fueled filled with gas, fully detailed, had the Roadside Assistance Plan set up free for 5 years, was giving the details on 100,000 mile warranty, was shown all the features on my new SUV, all the paperwork signed, and I was out the door with my brand new car in 2 hours! These folks are the best In the game, best sales people, all, all around the best in the game was a very enjoyable experience! I would recommend Springfield Mitsubishi to absolutely anyone and I would recommend Calvin as a salesperson to everyone he did a great job for me!
Barbara McBee
Today was an amazing!!! I came in today thinking the worst that I would not get a car.But Calvin has made the process amazingly smooth!!! He is a wonderful member of the Springfield Mitsubishi. A true gem!!
I would recommend anyone family friends or even people in my passing on the streets .
If your in the market for a new car come see Calvin you will not be disappointed!!!!!
Valeet Dowling
Kathy was very professional and knowledgeable about the car(s) she showed me. She made me feel very comfortable and was very empathetic toward my situation that led. me to Springfield Mitsubishi. I went to a couple of places and spoke with other dealerships on the phone, but none of them made me feel as comfortable with purchasing a vehicle as Kathy. I can’t began to thank her enough. I recommend Springfield Mitsubishi to a couple of family and fraud told them to specifically ask for Kathy. Kathy felt more like a friend than A representative.
renee lee
Can I say that my experience with Calvin has been the best experience I’ve ever had with a dealership. He was so NICE AND PROFESSIONAL!! And might I add funny!! Lol you always want your experience to be a pleasant one. And he exceeded that! Thank you so much Calvin, for making my car buying experience one for the books!!
Tyeisha Wilson
Although there was a mix up with where my car first ended up, it was towed to the dealership instead of the service center, through no fault of the service center, they were patient with me, even though I seemed upset that I couldn't find my car. After my car was located and finally towed to the correct location, they were so kind, professional and able to help me get back on the road again. I truly appreciate them.
Tkw White
Thank you Calvin for helping me with my purchase!!!! I love my brand new 2022 Mitsubishi Outlander!! If you guys come in ask for Calvin!!! He’s the best!!!!!
Milly Ock
This was my first time buying a car and it was a quick and easy process. I wasn’t in there all day and my Salesperson Calvin was very helpful getting me into the kind of car I wanted. Overall, buying a car from there was cool and I would for sure get family and friends to check em out if they looking for new cars
Kimberley Dyer
Today I had the pleasure of making my first vehicle purchase with the wonderful Calvin Rabbat. Not only was he extremely kind to me and my daughter, he is also very knowledgeable in answering all my questions with not only regarding the vehicle but with the entire process as well. I would definitely recommend this dealership to a first time buyer. I also highly recommend working with Calvin as well.
Clifton Heller
They work with you and everyone in here is nice and the one dime down is so true
Aliya Tucker
My experience with Calvin Rabat was amazing. After having a horrible experience at the service center I vowed to never do business with this dealership ever again however after speaking with Calvin and earning his trust we were able to establish a good friendship. He apologized and reassured me that he will take care of me .... still hesitant to do business with the company I decided to hold off and shop around. Calvin made sure he kept in touch with me over the next few months and coincidentally the same day I was ready to trade Calvin reached out to me again. I was able to find exactly what I wanted all thanks to his help and persistence. He truly runs this place like a BOSS!
Adam Hager
Everyone was nice and helpful. Sergio made everything easy and was very straightforward. I would recommend Springfield Mitsubishi to anyone. Very good experience.
Jennifer Carter
I had a great experience here at Springfield Mitsubishi. Patricia was the best sales person I have ever met. Calvin was a great team player and made sure i was ok through the whole process. Joe the manager well he was super. We where there a long time and he was the best. Made the deal even better. Loving my new car.
Lisa Truesdale
Calvin is an AWESOME SELL PERSON HE DESERVES 5 PLUS STARRS. SO IF ANYONE IS LOOKING TO PURCHASE A VEHICLE CALVIN IS YOUR GUY TO COME TOO. ANY QUESTIONS YOU HAVE FOR HIM HE'LL ANSWER THEM FOR YOU AND HE'S PATIENT AND HARD WORKING...HE'S A GO GETTER. I WILL DEFINITELY REFER A FRIEND OR FAMILY MEMBER TO HIM...AKA CALVIN.
Ericka Mathes
Kathy was vey nice understanding and easy to work with. She is a very enjoyable person
Tawanda Mackey
Thankyou so much Calvin for your wonderful customer service, very professional and kind. I will refer more people…
Maxine Marshburn
I want to say that I have been very please with the service I received today. Calvin and Nick helped with everything. I will admit the process was very stressful in the beginning but they both reassured me that I would get through this process. I am very excited to be a proud owner of a brand new car! I want to thank everyone for all of their help and encouragement as I did this process alone. I am truly great full and will be referring more people to this establishment.
Thank you all again.
Jamar Yates
Josh assistance was greatly helpful and appreciated. He heard my concerns and what I was going through with my old car and my future ideals of a new car. He answered all my questions thoroughly and was very patient.
Throw Away
My sales man John was awesome and very knowledgeable I give him a 10 too everyone in there was awesome they get a 10 also!!!!! I just have to take my car back to have it detailed that it but I love my SUV
maryyam irfan
Staff was amazing and they helped us in picking the best deal. Calvin helped us through the entire purchase and he was understanding of what we want and gave the best customer service.
Ashlei Perry
John, Sue, and their manager were wonderful in keeping the process smooth. They were great conversationalist and explained things very clearly. Thanks John for the restaurant recommendations
Christopher Pulcher
Went here because of a family friend. My sales rep was John. John did an amazing job, I was completely impressed with the service I received. I went in told them what I saw online, they pulled it around and I ended up leaving with that car. A 2022 Outlander, I couldn’t be any happier with this decision I made. I would highly recommended going her for your next car and ask for John.
Tanisha Scott
Calvin is a great salesman. He answered all of my questions and was very real/outfront with me. His honesty lead me to purchase a 2021 Outlander Sport. His customer service was so fantastic...he even went to the store to get dinner for me while I wanted for my deal to be finalized and helped me clean out my trade in. I will refer others to Calvin! Great work! Keep it up!
Sheila washington
My sales associate was a new employee who was very informed with your product. A great salesman, I believe his name was Josh. He had a great personality; I enjoyed my time with him.
Shani Deputy
MICHAEL was very helpful, he got my in within 1 hr 30 min. He was patience with the insurance company that had us on hold for 2 hr. He walked my every button in car so I until I was comfortably.
John McQueen
Yes I suggest that after vehicle being you guys should tell if we need other services of customer vehicle so we know what to expect thank you
Kosta Boci
I am really satisfied by the help that i received from the staff.
David Kopp really helped me throughout the whole process of buying my new car (mitsubishi outlander 2022). He made everything much easier for me.
Joe Davis- the manager, was also very kind and helpful.
I am grateful and satisfied with the help the whole staff provided me and I definitely recommend this place.
Nelson Salcedo
Calvin was the best, I can’t described how informative and fast he can be, super nice and kind, great work and love my vehicle too I’m in love with my Mitsubishi Outlander ❤️
Megan Hollenbach
David was our sales associate and was truely amazing! He was professional and very kind! It was a pleasure meeting and doing business with him! Joe was also amazing!
Zhane Gray
I walked into the Mitsubishi Dealership not knowing what my outcome would be. But luckily i had Calvin Rabbat to assist me with my journey in finding my new car. He was awesome great Energy i can tell he wanted to get me into the best car that was available too me. I would highly recommend Thank You!
Khalil Martin
The full experience, from beginning to end, was great! Saturday’s seem busy, but I had an appointment at 9:30am and was on my way home in a 2021 Outlander Sport by 1:30pm! Definitely book in the morning. I felt cared for and supported by Patricia throughout the entire experience, and was given detailed information about refinancing and eventually improving my credit by Joe. Would 100% recommend to my own family members.
Imurfriend DardenSanders
Our experience was good.. Calvin our salesman was professional, competent and exceptional. Calvin made sure we knew what to expect every step of the way and reassuring us. Ask for Calvin 🤗 Thank you Calvin! …
Samantha Cruz
So I was struggling to find a car until I came to Springfield Mitsubishi dealer ship. When I mean they have the best customer service and everyone’s was so nice and help me actually take my time to find a car I like was amazing. Not just that a brand new car with 0 miles. I started off with Sergio he was a great guy and respectful and showed me around some cars and prices we could talk on to find the right car for me. Then I started talking to sandy and she’s such a sweetheart she helped me find the type of car I wanted and everything I wanted in the car. Last I was talking to Chris the manger and he was nice as well and he help me get the car I wanted and when I mean this team did not stop until I got what I wanted that’s worth more then anything and I left excited and with brand new car. Finally I talked to sue and she’s a nice worker she helped me with insurance and paper work it was a plan all in one. So if u want a brand new car I suggest you come down Mitsubishi dealer ship in Springfield and go grab the car you want. Everything about this place was fantastic and the crew was poppin. Thanks Mitsubishi crew for everything.!!!
Michelle Ball
Mike Carpenter was great as a sales representative. This was my first time purchasing a vehicle and he made me very comfortable. He has a great rapport and I was very satisfied.
Shawn Nicole
The salesman did an excellent job telling me about all the features that came with my new SUV. He was pleasant the whole time while keeping me updated through the process, Jakair, I wanna thank you, you did an excellent job providing outstanding service.
martina mcdowell
Oct 2021- I traded in my old Outlander and purchase a new 2022 Outlander, Jahir was my sale person and he was Fantastic, he was very knowledgeable very helpful. I give him a 90% for excellent customer service. Only reason why he is getting a 90% is that I was told since I have been a customer since 2017 and if I was to trade-in my SUV and purchase a new one they would give me $100. So I did that and on top of that I bring to family member and they purchase a SUV and I was told that if you refer a family or friend they will give you the $100. I was told get a total of $300 and I have not received the money yet. I have called spoke with Jahir he stated he will take care of this and we are in Dec 2021 NO MONEY!!! They are NOT a man of there WORD! they want you to give them a good review but not give you what they say they will do ! I have not hear back from JOE the manager or any one sad ! Martina M
Krystal Baker
The only reason why the service advisor was unable to schedule my next appointment is because there is a part that is not in and will not be in for several months but he assured me that I would receive a call once the part comes in.
symphony hurst
I was very well taken care of & listened to when I spoke of my financial situation. Very pleased with all parties involved with helping me purchase my new 2022 Mitsubishi Outlander. I’ll definitely refer my friends & family to Mitsubishi Springfield. Thanks to everyone!!!!
Gwendolyn_ Ray Inspires
I just purchased a New Mitsubishi Outlander 2020 Fwd and I am in Love with this vehicle! My sales guy Calvin was so helpful from the moment I began looking for a vehicle to days after my purchase, making sure my experience was outstanding 😊! Calvin even connected me with an affordable car insurance that was best for my family. Thank you so much Calvin you really are awesome, I wouldn't have wanted another person to help us get into a reliable vehicle ✅
Kristen Ryles-Gauthney
Jakairs customer service was ABOVE & BEYOND. He worked thru his pain and was very pleasant! I had my one year old daughter with & he was a great help with keeping her busy. He offered her crayons, paper, & even is iPad to watch coco melon. He made my car buying experience well worth it. Also thank you Paul for the referral.
LaTrina Robinson
Listen!!!!!! Ask for Sergio! Him and his manager Joe made it their business to help me as much as possible! I have honestly never been so happy to a purchase of a car! (This is my 3rd) They was super honest with me. I didn't feel like they was trying to get over 🥰! Thank you Springfield Mitsubishi!!! …
Aeriana Joyner
Calvin is awesome! My car broke down today and I was in a desperate position with not much to work with(financially). I had to bum a ride just to get down here. My credit is sadly still a work In progress also. I was treated with kindness and respect throughout the entire process tho. I now have a brand new SUV same day! Everyone there was so welcoming and helpful. I really appreciate everyone. He even got us pizza! This place really does work with you and tries to get you driving in a new car! Five stars all the way!
Caitlyn O'Reilly
Calvin was great! my husband stewart and I had a very positive experience with him. He made it super easy to buy a car which we needed since our car died unexpectedly. we were in and out of the dealership within 3 hours. He made our first car buying experience perfect. We will definitely be coming back for our next car!
Diana D'Angelo
Our sales person Michael Carpenter was very professional, courteous and respectful. He answered all of our questions and made sure that we were comfortable with the purchase process of our new vehicle.
Nick
Great experience, amazing staff and truly over such a more well rounded vehicle purchase.
Thank you very much to the AC team
Marisa Harris
I had the pleasure of working with Calvin for my car purchase. He was very courteous and pleasant, went over many options an ultimately helped thru the process of purchasing a brand new vehicle. Not pushy and aggressive like sales people can be. I am very happy with my overall experience and would send anyone to him to buy a car!
Anthony Williams
The staff their was excellent and very courteous,Patricia was awesome and very helpful as well as the finance manager I would definitely recommend other people to go their.i would just like to say thank you for such great service..
Sierra Wilson
These guys Are Amazing. despite the pandemic they went above and beyond to support my every need and want. They got me an amazing rate for the exact Car I wanted. My payment was in budget, they were polite and friendly and they got my tags, detailed my car gave me a FULL tank of gas, Took my old car and I drove off in my new car all this was under 2 hours!! Thanks again Suzanne and Joe you guys are the best!
Shaque Livingston
My time at Springfield Mitsubishi was amazing. The service they provided was top notch and down right awesome. Very friendly staff and Calvin was amazing. He deserves a lot of credit for doing a awesome job, keeping me encouraged and uplifted during the process. More people need to come check this place out and hope your experience is as good as mine.
Kiah Dawson
Patricia and everyone else that was involved with helping me purchase my new suv in the middle of a snow storm did an amazing job. This is my 2nd time purchasing from this dealership, I am completely satisfied. Thank you!
Azh Dailyn
The young man Malik at the service center was really patient with me as I had a lot of questions dealing with Mitsubishi service was new for me. The free coffee, water & comfortable seats were a plus as I waited. Good establishment. I won’t know if everything was done good until I drive for a while without any issues.
Deborah Burnett
Springfield Mitsubishi is the Best. They get 5 gold stars. The staff is awesome and amazing. Their customer service is out of this world. Patricia is the best sales person ever. The manager is wonderful as well. Going to Springfield Mitsubishi is the best place to purchase a car. They are honest and do not use gimmicks to persuade you to purchase a car.
jennett harper
I went into the dealership not sure if I would get approved. But Calvin assured me he would do his best to get me into a new car. He was very honest & upfront about everything. He worked very hard & with a lot of patience he got me into a new car!
Joseph Coyle
Had to get a backup key/remote made for my 2019 Mitsubishi Eclipse Cross. Another dealership in the area could not help me. Eric Torres your Parts Manager at your Yeadon facility was very helpful in getting me a programmed key backup in a very expediant manner. He and his assistant, I apologize I did not get her name but she was most helpful. They both made the process quite pleasant and professional. Thank You !
Deaira Womack
Jakair was very helpful in taking me in step by step how everything will be handled and go on from now forward. He is a pleasure to talk with and handling my paperwork along with my quotes.
Analicia Whitehead
Calvin was amazing!!!
He checked in and was patient with my family as we had a one week old baby. He catered to our busy life and always understood that our schedules were crazy. When he finally got me in, he focused fully on my need to upgrade to an SUV and over delivered. They actually gave me a price point lower than they originally told me. I fell in love with my truck instantly.
Amanda Teresa
Calvin was very professional, patient, knowledgeable and helpful. Today I put 10 cents down - yes a DIME on a 2019 Mitsubishi Outlander. I wasn’t planning on coming into the dealer because I didn’t feel like dealing with a long, drawn-out, high pressure sales pitch. I can honestly say, my overall experience was pleasant. My husband and I were treated great and we weren’t pressured. I recommend this dealership and Calvin as an agent! We thank you, Calvin 💯👍👏😁
Christine Coppola
When everyone else shot me down for an auto loan, Springfield Mitsubishi hooked me up! Service was awesome & Michael was great! Laid back but very informative! I'm very happy with my new car! Thank you!
Mrs. Wallace
I had the best experience ever at Springfield Mitsubishi. From the minute I entered the dealership I was greeted be a very pleasant guy who I later found out was the sales manager. He introduced me to Paul who was the car sales guy . He was really friendly and didn’t pressure me to buy anything. Didn’t tell me what I couldn’t buy like they do at so many other dealership. He asked me questions about what I wanted and like magic made it happen. Him and his manager Dave made my car experience great. I was in and out. I am so happy with my experience and my purchase thanks guys.
Brayden Weatherbee
Our time in Springfield Mitsubishi was one of the best experiences. Of course everyone knows that buying a car is not an easy task, it’s a daunting task. But Calvin and the team at Springfield Mitsubishi made it a pleasant one and kept us in the loop every step of the way. Couldn’t have asked for a better car buying experience. Everyone was smiling and having a good time. Great atmosphere and great people working there. Calvin was helpful and determined to get us into a car and he did. My family was happy and excited at getting a new vehicle and we owe it to Calvin and his team at Springfield Mitsubishi.
Nadia Rowe
Today I brought my first ever car, I recently turned 21 and was scared about making my first big investment as an adult. Today I partnered up with sales rep Paul and he was absolutely amazing, he made me feel so comfortable. While still being able to give me great advice on how to move forward with my car!!!! I absolutely recommend this location, ask for Paul :)
wanda cash
My husband and I credit is not the best and we just knew we was not walking out there with a car, but baby I tell you Calvin worked magic he made us feel so comfortable put us in a 2022 Mitsubishi Outlander, and the whole experience was wonderful. Thank you so much Calvin
Harriett Ward
The experience my husband and I had was professional, considerate and thorough. Our Sales Rep, Patricia D'elia was doing her job to perfection. The entire crew worked comfortably together to make it an experience that would serve us well!
Shevonda Fields
Staff was really friendly when entering the facility, I had the pleasure of working with Patricia who has been nothing but kind since first speaking with her over the phone, she ensured me that everything was going to be ok and that she will do her best to get me in a vehicle today and that she did, she was very patient and listened to what I had to say and explained everything that she was doing during the process, I highly recommend working with her when purchasing a vehicle.
Ev Money
They need to value peoples time and work schedules. Oil changes and a simple inspection on a brand new vehicle shouldn't take 3.5hrs. I showed up at 2:45pm and didnt leave this place till around 6:38pm for a oil change and a inspection my vehicle only has 18,000 miles on it. This alone makes me willing to spend more money elsewhere to get in and out. This is shameful for a professional dealership.
Debi Thorpe
My experience at the store alone with Mitch the manager and Mike Carpenter the salesman was just fabulous! I walked in told him what I could afford per month including insurance, and how much I had to put down. Two hours later I drove home in the new car! I couldn't be happier. When the insurance company couldn't take a split payment for my down payment, Mitch stepped in and made it work. I can't imagine any way the process could have been easier! As a side note, my thanks - and apologies - to Jason at Springfield Mitsubishi. We played phone tag a few times, and he had a lady (sorry! I have forgotten her name)
also contact me. I really thought I would not be able to get financed so I declined their offer to meet with me and a few days later went to Star loan, not realizing that the two dealers were affiliated. Either way I'm happy as can be and I love my new 2017 Kia forte! I've already handed out all the business cards that Mike Carpenter gave me. I highly recommend them. Thanks guys!
Glenna Cupid
From the moment I walked into the dealership I was welcomed by a great bunch of folks. They made you feel very welcome relaxed and it was just a great experience. I would recommend them to anyone it we’re very clear on explaining the process the atmosphere of the show room in the lounge made myself and my two daughters very comfortable, the customer service skills are top notch! So yes I would definitely come back and buy another car from these people at Springfield Mitsubishi. Calvin is one of best car dealer I’ve ever met he is one to follow in the footsteps of of how people Should be treated during the process.
Renee
I must say that I was pretty discouraged when I entered into the dealership. I had been in the car market for about 4 months and I simply could not find anything that suited me or my budget. I also was treated less than favorable on a few occasions. My sister recommended that I try Mitsubishi in Springfield because she had been a long time customer of theirs. It was the BEST decision I could have made. The staff there were knowledgeable, helpful, and truly take customer satisfaction to the next level. I love the purchase I made (2015 Mirage) and plan on remaining with Mitsubishi Springfield for a very long time. Quality vehicles and quality customer service (on everything!) I was extremely pleased to write this review. Tell a friend, to tell a friend!
tamani smalls
Calvin was absolutely phenomenal!!! I would recommend everyone to let Calvin help you out. He is patient, down to earth, & makes sure you leave the dealership with a smile on your face. I’m so happy with my new Mitsubishi. Thank you again Calvin!
Julia Davila
Calvin was extremely helpful in all aspects of my new car purchase. I am very comfortable in recommending him to my family and friends in need of purchasing a car.
Danny Knight
Just want to add that I had a terrific experience buying my car from Calvin as I had no pressure of any kind. I felt very comfortable and happy with my decision to purchase my new vehicle. I'm extremely pleased with the hard work that Joe did on the financial side of the deal to make sure I was able to afford my new car.
Keya Hackett
Thank you and 100 Shouts to My Salesman, Calvin Rabbat. I was skeptical and came in with no intention to buy, yet there was a strong desire. I definitely am pleased not only with the vehicle but his professionalisms and person-focused style. All thanks to you!!!! You made my birthday and start of 2021 Wonderful!!!!
Marybeth Laber
If you're in the Market for a new car, you should give these guys an opportunity to earn your business! They don't have any slimy salesmen and I was completely comfortable through the whole buying experience! There was no pressure and the Sales Manager was very upfront and honest with me. I left feeling like I got a good deal and a good experience.
Update: I have now bought my third car from this dealer and as always I had an excellent experience! Patricia is usually the woman that helps us (we love her), but today Dot helped us and she was great as well! Dave is also awesome. My husband isn’t the easiest customer, and Dave is always great.
Tyler Gruber
The sales associate Patricia was Amazing, she was extremely helpful made buying my first car very easy. The customer service experience was overall great. The dealership was very clean and welcoming, the entire staff is friendly. I definitely recommend buying a car there, I could not be happier with my experience
Laree Henry
Calvin was extremely helpful! He displayed a genuine personality that’s hard to find with most dealers. He took his time to show us cars, he was very attentive to all our needs and very informative answering all our questions. Couldn’t have asked for a better salesman!
Jill Kostowskie
Kathy was awesome!!! She made our car purchasing experience so easy! Her positive energy made us feel like family. We want to thank her a million times over!!!
tommy rugh
Joshua De Mets is an awesome salesman. Loved the experience! Would recommend him to anyone that is interested in purchasing a Mitsubishi.
Kimberly Hazzard
The service at this dealership was awesome! Calvin was very attentive and he was able to get me approved for a vehicle that was within my budget in less than 3 hours! I would definitely recommend working with him.
APRIL JONES
I highly recommend Springfield Mitsubishi to anyone purchasing a new car. The customer service there is Outstanding!!!! When I got my 1st car there my sales rep Patricia was amazing and 3 years later i wanted a trade in I had the pleasures of dealing with Calvin who is just as amazing! Very friendly, funny and knowledgeable. Trade in went well! Very happy customer!!!!
Rebecca Norris
I have purchased several cars from a array of dealers. But this is a first. Never have I experienced such honest,accurate, detailed, professional and personable service. Calvin,Sandra and Joe took such good care of me. I will be a repeat customer and will tell all my friends about your awesome team kudos to them
Tammy Sumner
Came in today with a Lot of doubts! But Calvin Rabbat and the finance manager were very friendly and reassuring through the whole process!! It took a little longer because they were able to wait for a bank that gave me an even better rate! Now Calvin is even driving an hour to have my husband sign the paper work 😳
I have never had customer service this good!!
Tremayne Watford
If I could give 12 stars I most certainly would. The best experience I have ever had anywhere hands down.... Paul and the team were amazingly efficient worked with my credit as well as my pocket... Dana another associate was incredible as well. They made me feel like more than a customer and someone they genuinely cared about leaving with what I wanted. Can't wait to come back. I highly encourage everyone looking for a car.... Springfield Mitsubishi is the best...
Netasha Anita
After spending a whole day in the office with Calvin he did an amazing job with helping us purchase our own family car his service was great I couldn’t be any more happier with the outcome pushing through obstacles holding us back he encouraged us to stay positive. Not only Calvin but also all the staff members having a 2 year old with us in a limited space everyone made us feel comfortable and watched over our daughter as she was their own I am beyond greatfull for everyone here! Thank you Calvin & also the manager Chris you guys are a blessing & thank you so much!!!!
Marq Jordan
Calvin did an excellent job getting me into a BRAND NEW 2020 sedan for ONLY $50 down! To be very honest, I did not expect to leave with a vehicle, I only planned to get as much detail as possible on POSSIBLY getting one. All the way down to getting insurance for my vehicle, the team did EVERYTHING they could, and wow! I’m leaving with a vehicle, smh. Very pleased!
Mete Irtis
The whole sales team was super friendly and accommodating. Great refreshments and very nice looking dealership.
Brianna Joseph
The whole team was awesome! Dana was absolutely amazing! She bent over backwards to help my family get a vehicle. She made sure through the sale, that my children were satisfied with snacks and entertainment. She really made an awesome impression. We will continue to buy through Springfield Mitsubishi! Make sure if you come in, you tell them Brianna sent you :)
Shekkita Cook
Calvin is a great sales rep. He handled me and my mother so gently and made sure we did not leave until we had a reliable car to go home in. He managed to get us a brand new eclipse cross with 9 miles on it at a great rate and even worked with the insurance company to get us the lowest insurance rate. The level of customer service was so high and superb I would never want to go to another dealership. I am more than pleased.
Amanda Malin
Star loan in Sharon hill is awesome.. everyone is friendly and helpful.. they go above and beyond to help you and make sure your happy... everyone needs to go to star loan to get a car...
Today on 3/9/21 I went to Springfield Mitsubishi and Calvin was a great help. He spent so much time with helping me. He made sure my daughter and I had everything we needed during the whole process and made us feel at home. He went above and beyond to get me the best deal he could all around!
tierra hicks
Michael and joe made my first time buying a car so awesome!!!
Lauren Shannon
I just wanna say Calvin is the best! He walked me through the whole car buying process as well and insurance options and he really was patient. The process is lengthy but he made the time pass by being hospitable, and didn’t make me feel pressured into purchasing. Thanks to the wonderful team I was able drive off the lot with a brand new Mitsubishi Mirage and I couldn’t be happier! If u need a car, have some credit issues, and want a nice selection to choose from, ASK FOR CALVIN!!!
Kenknisha Patterson
Calvin was wonderful. I am a first time buyer and he made me feel very relaxed and he answered all my questions. He also got me an awesome deal with my insurance. I couldn't be happier.
Priscilla Parker
Sergio was amazing! This is our 2nd car with him and we couldn't be happier! The team at Mitsubishi, from Chris the manager to Sergio the salesperson were kind and we never felt an ounce of pressure. Looking forward to our next car! See you in a few years Springfield Mitsubishi!
Emmanuel Ilarraza
It was a great experience. Patricia was an amazing person . Very attentive to details. Made my 1st shopping experience so comfortable. And relaxed was in and out of the shop. JOE thank you so much for helping me get my new care. Totally recommend to everyone to visit Springfield Mitsubishi. Once again thank you so much.
Melanie Wooten
Initially, I spoke with Dot over the phone. She ensured me that she would be able to get me in a car. Kevin and Joe handled the detail and worked with the bank to get me the best deal possible. They worked as a synchronized team and it was awesome. I drove away in a brand new 2018 vehicle with only $100 down. I love these 3!
Ghost Marie Anderson
Calvin was very helpful to me. I’m a first time buyer and I am only 19. He got me the lowest rate for insurance compared the insurance companies we spoke with over the phone! He made sure I was comfortable driving before leaving and he had extreme patience. I enjoyed the experience.
Clifton Moss
Salesperson Dana was very attentive and helpful. everyone who helped me with my purchase gave good advice and went above and beyond to make sure i was satisfied with each part of my buying experience from the finance manager Dave who worked magic for me, to the guys who got the car ready for me after the purchase. The entire staff at Springfield Mitsubishi was incredible.
Angela parodi
First and foremost I have to say thank you so much to the amazing team they have working at Springfield Mitsubishi, I had the best experience yesterday buying a brand new car which I honestly was only gonna purchase a used vehicle to keep payment cost lower. Not only do I not have the best credit(its fair) but they never made me feel that way. They were honest, worked hard to get the best n lowest finance price for my monthly payments, helped me get new insurance policy at a low cost and were just the nicest people. Calvin my salesman was good, Joe the man who made magic happen with the payments, I don't remember the lady who did the tags name except her nickname which is "boss momma" . From this point forward I will only buy cars from there thats how amazing they were. They made you feel like family and we drove home in a brand new outlander with our payments at the same as if it were used. They even stayed late to get the deal done so we could take the car that night If you want to buy a car I highly recommend them. There was no hassel, no bull, no going back n fourth and most of all no pressure. Big thank you to all of them and whoever owns that dealership you are very blessed to have such an amazing team! Give them raises. All seriousness before you go anywhere else to buy a car go there first even if you have to drive, we drove 1hr to get there from our house but it was well worth it! Angela n felix
Tatianna Pierce
Ask For Calvin! He was so considerate of my needs. I got a good deal. And he went above and beyond to get me approved. I'm driving away in a brand new Outlander. Thank you so very much for being patient with me.
Frances Canady
I just left Springfield Mitsubishi with a brand new car. My sales consultant was Mr. Calvin Rabbat he was nothing but helpful, caring, and positive. He was a true blessing. He and his management team did everything to get me the loan that I needed. You should go see him for your next car purchase.
Marykate Mulhern
The experience my husband and I had at Springfield Mitsubishi was exceptional! From the second we walked through the door, we were greeted by friendly faces and attentive representatives. Our personal sales representative, Calvin, was beyond helpful throughout the entire process & made sure we were comfortable and that we understood each step. We drove onto the lot with low expectations and are driving off in a brand new 2019 Outlander Sport & nothing but the best to say about this facility & all that work inside! We highly recommend Calvin & his team to anyone looking for a new car!
King Reed
Just want to thank you guys for having a great atmosphere full of people who greet you with care. I've been to Dani's Auto and 3 other places and got denied. Spent over $45 to get there. And left with a car. Thank you Sergio Cedron. Your awesome man. With a very Big Heart. Thanks for that connection we had. You did more than the norm to get a complete stranger into a brand new car. Everything happens for a reason. Something great is going to happen for you. Watch! I rate the overall customer service of this place a 10 out of 10 👍🏾👍🏾
Maybel Parker
Calvin is an amazing and understanding salesman! He was very patient and positive to myself as well as my family. I will be recommending him and his services to anyone i know looking for a car
Monica James
From the moment I walked in the door today Calvin Rabbat kindly welcomed me and did everything in his power to make me feel comfortable during my stay while trading in purchasing a new vehicle. Every question and concern I had was answered. I appreciate his level of customer service because there are many companies that I will not do business with solely based on the customer service. Calvin is definitely an asset to your company.
Shemir Walton
Calvin was my sales rep! He was absolutely amazing from the time we called to inquire to the time we drove off the lot. He was very attentive (as well as the rest of the staff) we felt welcomed. Have bad credit and they worked with it completely. Please if you need a car come to Springfield Mitsubishi! They’re amazing! Thanks Calvin!
Holly Hannah
I appreciate the patience that Sadika and the Manager had with me. They were AWESOME and provided amazing guidance and made my experience well worth it. I have never ever walked out of a dealership happy and yesterday they changed my experience. Customer experience is key to success because it brings customer loyalty! You have now gained a loyal customer who will be sending referrals any chance I get. Thank you to all of the Springfield Mitsubishi staff that helped me!! Thank you! By the end of the day they felt like family!
Lill X
I Loved How Fast And Smooth The Process Was The Assistance We Received Was Everything, Thank You Sooo Much
Latashia Washington
I came in with the thought that I wouldn’t be approved for a car but I was wrong I’m driving off with a 2020 outlander. Calvin was awesome he and the team was amazing they worked very hard to get me Into the car I wanted I recommend coming to Springfield Mitsubishi and ask for Calvin. I love my new car.
Jody Kinahan
This dealership is amazing! They treated me like family and I felt like I was among old friends. Dana in sales and Dave in finance are just exceptional people who go out of their way to help. I have been in and walked out of other dealers but not this one. I would recommend this dealership to everyone and if anyone in my family is ever looking for a car, I will drive them here! Thank you to you all!
aaliyah king
Today I Came To Springfield Mitsubishi Looking At A Car And I Was Helped By Calvin Rabbat! I Had A Great Experience. He really tried to fit my needs and help me every way possible ! I'm driving off in a BRAND NEW Vehicle In My Name . They Worked With the Bank To Get Me The Best Deal Possible ! I recommend this place !
Steven Payne
I went to this dealership skeptical because prior dealerships couldn't do anything for me. All week the salesperson Dot was telling me to " Just come in. We're really good at what we do here." Such words of confidence when I had none. Bad credit, $300 to put down, and a Jeep with 16k left on the loan to pay. With all that against me I still came anyway. One of the most welcoming dealerships I've ever encountered. A waiting area with massage seats, a TV, and a great variety of free drinks. My original salesperson was busy with another customer. I was passed along to her extremely helpful and extremely friendly partner Patricia. Between her and Dave from some Divine miracle I was able to purchase a 2019 Mitsubishi Outlander. All the while my kids were fed by them with free pizza while everything was being set up. Such a wonderful experience at a dealership. I'm sending anyone I know who needs a car or wants a new one to this exceptionally immaculate establishment. The entire staff was so friendly and welcoming. Awesome job they are doing there!!!
Cathy Scott
Calvin was an absolute pleasure to work with. I wasn't even planning on getting a new car because I didn't think my credit would allow me to. Calvin contacted me and said whatever he had to for me to drive off in a new car. Thank you Calvin and Springfield Mitsubishi for my 2021 Mitsubishi Outlander Sport. I would recommend this dealership to anyone. THEY ARE PHENOMENAL!!!
Kathryn Buckner
My experience with Springfield Mitsubishi dealership was great. I was pleased with every aspect of the visit. Sergio did an excellent job of showing me the products, and how each item works. Dave worked hard to help me with the finance procedure. Every person I came into contact with made me feel comfortable, and knowledgeable about my new car.
Infinite Linz
Sergio was my salesperson. He was very knowledgeable and patient in answering my questions. Sergio and team were able to get me into new 2022 Outlander SE. I'm very pleased with the service. The process did take longer than expected but, I was comfortable while I waited. This is my 3rd vehicle purchase, and would recommend this location to anyone looking to buy a new vehicle.
Jillian Wyatt
Patricia, Mike, Joe, and even the girl who was training (can't remember her name I apologize!) were the most courteous and genuine salespeople I have ever encountered. You are very lucky to have a team that works together as well as they all do at Springfield Mitsubishi.
Lamine Kaba
I had an amazing experience with this dealership. They have a great customer service(Suzanne) and management(Dave); wonderful, respectful and experienced salesperson. From the day I contacted this dealership to the day I drove my new car from their lot, all I experienced was kindness. They will not just sell you a car, but they will help you find a car you will love and feet in your budget. My salesperson Paul, I will recommend him to anyone; he's not only a ward worker but a very patient person who will take your happiness as his and will do everything he can for you to be happy. I will recommend SPRINGFIELD MITSUBISHI to anyone.
Colleen Delcamp
My nephew Fred and I had a very positive experience at Springfield Mitsubishi. Sergio Cedron was very accommodating and professional. He listened to what our need is and found the perfect fit for us. This is the fourth car I have purchased from this dealership. The first two were used vehicles and the last two are brand new. They are very friendly, give good service and are not pushy. They work with you on the financing and get you the best deal. I also like the fact that they work as a team and you are always treated like family. I highly recommend Sergio and Springfield Mitsubishi.
Elton Sturges
You will not find a better and more accommodating salesperson than Calvin Rabbat! He is amazing to work with and put us at ease every step of the way. No pressure and 100% sincere in his approach to making sure you’re happy with your new vehicle. From start to finish, this process was more enjoyable because of Calvin and the staff at Springfield Mitsubishi!
T Simmons
Calvin Rabbit was amazing throughout the entire car buy process. He did not make me feel pressured to make a purchase and made the entire process enjoyable. I would definitely recommend talking to him if buying a car from Springfield Mitsubishi!!
niyana johnson
Calvin has been a great deal of service to me. I came in with only $500 to my name and I got the suv I wanted . I didn’t have no way of getting full coverage and Calvin made a call and I was all set. Don’t get me wrong I was so against coming here because I was scared I’d get turned away because of my credit because of my age or because of my income. He’s been a god sent person to me. I want to say thank you to the team and especially to Calvin. The team were very warm and welcoming and they understood and came to the table with all my needs. I’d encourage anyone to please come here . Thank you guys so much.
KELZ tango
We worked with Calvin and his service was impeccable. He took the time to help us out with our needs and got us in the vehicle that fit what we were looking for.
Carrie Oxendine
Mr. Calvin Rabat
Was a joy to work with he made me feel comfortable and put my worries at ease.
He was patient with me he answered all my questions and showed me that I could get a car even with my credit worries
He is a valuable employee and he should be commended on a job well done
Thanks so much for putting me in the Mitsubishi business
Carrie D Oxendine
Catherine Bell
I bought a brand new car three weeks ago and it was the best experience I have had purchasing a vehicle. Erica was my salesperson and she was AMAZING! She was patient and thorough and went above and beyond. The entire team was professional and courteous. I will be recommending Springfield Mitsubishi to everyone. Thank you for my brand 2019 Outlander Sport!
Marquise Soul by the sea
Today I had the chance of going to Springfield Mitsubishi to treat myself to a early bday gift. I had chance of getting the exact car I wanted with the help of Jakai. My man was on point from the moment we set the appt up. Everyone that was there that I had the chance to meet customer service was amazing and honestly with the way they work I would recommend everybody to go there
DeAndra Lundy
This has been one of the most easiest and best car purchasing experience ever. Upon entering the dealership all of the staff was very welcoming and helpful. I arrived there at approximately 4:30 P.M. I had the pleasure of having car salesman Paul Stauffer who I must say is a very respectful, and understanding salesman who listened to my situation and relayed all of the proper information. He found the most helpful car buying option for me with the help of his staff by way of communication. He also did a decent job with helping find good insurance that met all of my needs In order for me to purchase a vehicle. This dealership has the best customer service that I have seen in almost any establishment. They even offered their customers refreshments (coffee,water,juice). I would highly recommend this dealer and I will be referring my friends, family, and co workers to this dealership.
Shron Wood
The staff was amazing, my sales associate Sergio was such a delightful person to work with. He was very polite and made the buying a car process easy. I’ll definitely recommend him and Springfield Mitsubishi to everyone!!
Jackie Lopez
I have two Mitsubishi Lancers thanks to Erica McLaughlin (great sales person) and Dave (great manager) I love both cars. I had a great experience with both purchases I came into the dealership in late hours almost closing time and in both occasions we left late at night around 10pm they were very friendly, thorough and professional with the sale. I got a great deal. I had service done at their new carshop location with Joe and he has always been great, thorough, patient, informative and professional. I had a horrible experience with dealerships and mechanics. Joe has always been patient and always explains everything that the car needs and will need repair. If you are looking for a car Erica can give you a great deal and if you need services done you can be sure that they have a great team that will help you continue to care for the car that you buy. I was overdue for a review but I just wanted to thank Mitsubishi in Springfield for taken care of me and to continue to take care of my car! I drove off from the car shop and the car moved like butter today. I cannot thank you guys enough and sorry for always asking questions but thank you for always giving me answers and being patient.
Kayla Smith-Murray
Best service! Thanks to the help of Sergio and Joe I brought my first car and had the best experience. Thank you guys so much. If you’re not getting a car with them then you’re not getting a good deal…
Dana Martin College
I had an absolutely wonderful experience. I was made to understand exactly what was going on with my car, the waiting area was clean and comfortable and all my issues were fixed. Joe was my service associate and he was polite and well informed. I will definitely return.
Ammonnie Darsha
Calvin Rabbat was absolutely amazing, he was very kind, helpful and caring of my safety. He properly practiced social distancing, but was still warm and welcoming. I couldn’t have asked for a better salesman. Thanks Calvin for helping me find me amazing car .
Marilyn Harris
Calvin is one of the best people I have ever had the pleasure of doing business with, words could not express the kindness helpfulness and patience he showed towards my husband and I very helpful he made sure all our questions and concerns were answered to our understanding thank you so much.
Francis Heronjr
What can I say? My wife and I had credit issues. Bad credit issues. We tried literally 6/7 different dealerships from the “buy here pay here” places and just about every other place we could find online and IRL. We’d heard the commercials on the radio and tv spots a million times. We gave it a shot.
Sergio(sales man) and Joe Davis (manager) did everything they could do to find us the car we wanted at the price we could afford. From a bank that would do business with us. In the end, we drove off with exactly what we wanted. Joe went to battle for us with the banks as Sergio calmed our nerves with incredible magic tricks(bonus). Best car buying experience we have ever had. The guys and girls at SM are the best. Save yourself all the time and aggravation and go to SM first. Not last!
Abby Amor
I had an amazing experience with salesman Calvin. He was pleasant and understanding of my situation and between him and his team they got me into a safe and reliable car that fit and even exceeded my needs. Highly recommend Springfield Mitsubishi! Ask for salesman Calvin.
Crystal naylor
I submitted an online inquiry yesterday (2/16/20 a Sunday) even though the dealership was closed Calvin called me and we set up an appointment for today (2/17/20 Monday) I didn't have high hopes because my credit isn't great at all. And I had very high doubts the 1 dime down was legit. (Figured you needed perfect credit to get that deal) after working with a very patient Calvin and explaining to him that my car had broke down yesterday he still allowed me to trade that car in (and they are picking it up and towing it back) and I walked out the new owner of my very first brand new car. With literally only ONE DIME DOWN. I highly recommend Springfield Mitsubishi every single person we interacted with were all beyond friendly and helpfu . If you're looking for a new car definitely check them out you won't be disappointed
Kalamela Moulier
Yesterday was my very first time at Springfield Mitsubishi & at first before going in I was a little skeptical about it but as soon as I walked in I was greeted by all and I mean ALL the staff. My appointment was originally set with Sergio but I came in an hour early so he was still with a client, in which case they sat me with Erica! She was amazing! So nice, her personality was the best! We went thru the process fast and it wasn’t hard at all. Then came David which was also very helpful and a funny one. They got me approved fairly quick. She showed me the car I asked about, I fell inlove instantly and they definitely made it happen! I drove out with my 2019 Eclipse Cross! Thank you all! Especially you Erica!
venice turner
Patricia was amazing in every way! , time literally went by so fast. From the great conversation to the great hospitality. I was very nervous going in because I haven't had much luck or great experiences from car dealerships. But Springfield Mitsubishi was worth the drive from Jersey, and thanks to them I am a new car owner.
Nicole Edwards
I would give them 12 stars if possible the customer service is above and Beyond and what I was expecting. Calvin super helpful so happy with my experience. I cannot recommend him more.
Jillian Nickels
I took my father to get a new car. The second we walked in we felt completely welcomed we were offered beverages and even snacks as well as awesome massage chairs. The woman that took care of us was absolutely incredible, (Patricia, you go glen coco!) so so nice and considerate. Made sure to cover all questions and concerns left no stone unturned no questions unanswered. She was fantastic we left so very satisfied knowing we made the right decision in choosing Springfield Mitsubishi, thank you Patricia and thank you Springfield Mitsubishi for taking such good care of my father in a time of need. Politeness and general hospitality goes such a long way!
Sham Holmon
I went to Springfield Mitsubishi today for a car with the intention of being sent home without a car not only did they treat me as if we were family but they got me into a car and they are given me the chance to fix my credit. They were great from start to finish and I got a brand new car with a great monthly rate I love them all there and they can have my business anytime I recommend everyone to go there are get a car from them they are extra amazing. I can't thank them enough for the great experience and excellent customer service. To many more deals to come thank you all especially Dana she was amazing from the time I met her to the time I left. Great spirit and a great person every company needs a Dana to be the best at customer service.
PA HOFR
I just purchased my first vehicle from Springfield Mitsubishi (pre owned) it wouldn't have been possible without Calvin. I truly appreciate his effort to have my needs met! Professional, honest and loves his work! Truly thankful for him.
Tony Holland
Everyone was so friendly. My rep was Calvin. He really listened to my needs and got me i to a beautiful vehicle. I'm so happy to be in my very first Mitsubishi outlander!
Nazzie Songz
Very pleasant experience. Buying my car was really such a breeze. Make sure you ask for Sergio he's very knowledgeable about what's going on.
Jeff Conway
I just went through a very difficult divorce and my credit was destroyed. I was turned away or ignored at three other dealerships who didn’t seem interested in at least hearing “my story”. I arrived at Springfield Mitsubishi and had the good fortune to meet Eric Rakoczy, Sales Consultant. He made me feel comfortable right away and afforded me the opportunity to explain everything. All I wanted was a modest car loan and a short-term vehicle so I could begin my credit improvement process. Eric and Dave were nothing short of outstanding. I knew I was going to get a “sub prime loan” but that is what I expected. Regardless, they were open-minded, sympathetic, caring, and everything I needed during the car buying process. If I was his manager, I would give Eric a firm handshake, a nice Holiday bonus, and make sure he never wanted to leave your dealership. He spoke well of the owner, his team, and simply has the desire to exceed his customer’s expectations and strengthen your brand. I will gladly recommend your dealership to others who may be shopping for a new vehicle. And, I will be back when I am better prepared financially and credit-wise to make another purchase.
Traci Goldstein
I am so grateful to the ENTIRE staff at Springfield Mitsubishi on Baltimore Pike. I was in a car accident that resulted in my car being totaled and NOT prepared to purchase another car. Luckily for me I was referred to this dealership and let me tell you, I am a customer for LIFE. KYLE CASSIDY who was my sales associate went above and beyond to assist me with the purchase of my first brand new off the showroom floor vehicle. Never in a million years would I have expected that. Between him, Dave with Diet Coke, and the good people at Liberty Mutual, I had a very sad, stressful experience turn into a blessed one. One top of that the dealership was so comfortable and pleasant. They really make you feel like home. I can't give enough praise for them. They treated me like they knew me and showed me how much they cared about my situation. I encourage ANYONE looking to buy a car to go straight to them for a purchase of a car. I honestly wouldn't go anywhere else. You will not be disappointed. In me they have a customer for life.
Carmen Pagan
Sergio was very kind and knowledgeable, he was able to help me and my family get 2 vehicles!!! Couldn't be happier. The whole team at Springfield Mitsubishi was phenomenal and really care for their customers. Recommending everyone. Go see Sergio!!!
Christopher Jackson
Was not planning to buy a car that day, but with a collaborative effort of Sergio and his supervisor they were able to explain qnd work toward a solution for all of my automotive needs. And Sergio was very friendly and personable. GO DB SUPER!!!
Wilna Feliciano
I appreciate the customer service n understanding n explaining the service of my car thank you
Elisia Lancaster
I worked with Sarah and she was great. I’m extremely happy with the car. They worked with us and had me leave as a very happy with my decision. They went through everything clearly and kept my best interest in mind the whole time. They didn’t do none of that fast talk steal your money mess like other car dealers. They were very professional and down to earth. Thank you for the great experience.
Cynthia Caldwell
Calvin is an outstanding sales person I would recommend him to anybody that I know he went over and beyond to help me and to make sure I fully understand everything that was going on one I gave him a 10 star
Mynch Gee
My car buying experience was easy, painless and efficient. My salesperson- Sadika was the same person I dealt with from the inquiry phone call, and through the completion of the purchase in the actual showroom. She was kind, knowledgeable, professional and THOROUGH! Her co-workers in finance and the gentleman who found my vehicle model and specific color I was interested in were amazing too!
Lisa Oiver
Calvin was extremely awesome with helping me purchase my vehicle. One of the best salesman that I have ever met!
Leeann Murphy
I have too say that Sergio at Springfield Mitsubishi was the best salesman I've ever had in my life. Sergio took time to explain everything to us, to make sure we knew what we were you signing. He was funny, my kids love love him. I have never had a salesperson go out of their way to do all that he did. I love Sergio I thought he was funny relaxed he kept my kids busy the key went all out for us. And also all the other workers at Springfield Mitsubishi I want to thank you for your time and patience with my children. I would most definitely recommend Springfield Mitsubishi and also 100 I'm sorry make that one thousand percent recommend Sergio. Again thank you so much
Donita Bess
Omg I can’t say how for the first time in my 20 years of buying a vehicle that the dealer was honest. Listen I have a POOR credit score and when I tell you that they really approved me for a 2021 outlander sports with only 13 miles. I am so humble and grateful. Calvin is the best ever and it was not any sales pressure at all, as a matter of fact he so cool you almost think you won’t get approved.My experience was amazing the manager Jim (I forgot his name I am sorry hope I am right) he was so cool he said listen this is the options you have and if I can do this for you do I have your business. I said yes and ten mins later they pulled up with a black on black sports outlander 2021 to a woman who credit score was 560... They are the real deal. Also the atmosphere was so cool everyone get along and crack jokes all day. Shout out to everyone over there..
Angeana St Rose Rodriguez
The whole experience was absolutely wonderful. My sales rep Calvin took me from the first step to the last. I needed to get rid of the 2012 Kia Soul I was in and I left with a brand new 2019 Mitsubishi Mirage hatchback. With the trouble I’ve had with this card and the money I spent there was no way I was returning home without a car. I appreciate Calvin’s patience, understanding, and his humor. It was a long process and he made the time go by quicker. I am much happier now and less stressed. Thank you so much Springfield Mitsubishi and Calvin. You made my year as a very thankful individual who has new friends now and a new car. Thanks again!!
Crazy Mum With Kids
Calvin was my representative. He was very attentive and efficient. I was very satisfied with his excellent customer service skills. If you are ever at Springfield Mitsubishi ask for Calvin guys
Reese Money
My main man Calvin is a life saver!!!! He was very good and easy to work with. The overall staff was amazing as well.. They got me the car I wanted based on what I was willing to pay. They really work with you and know how to get you behind the wheel
Samirah C
While this isn’t my first time at a dealership, this has by far been my best experience. From every single staff member to the diligent work to get me in a car with great payments! I can’t wait to get home and cry! Springfield Mitsubishi is the place to go. I got the best deal, on the best car, from the best place EVER! I’m recommending them to everyone I know! Special shout out to Dot for her communication and hard work ! I love you Dot😘
Kershanna Jones
My experience at Springfield was amazing. Everyone was friendly and they all helped me to their highest ability. I have not yet bought a car but when I do Springfield Mitsubishi will be my choice. I felt like I was with family when I was in there they helped me with all my questions and helped me on the right track to get the car I want in the future. I couldn't of chosen a better place to get my first car!
Channel Bradley
Great experience, Dana was awesome and was always honest with me. She really made me feel very comfortable. Oh and let's not forget Dave and is old funny jokes, overall my experience was excellent and I will definitely refer to someone looking to purchase a new vehicle.
andrea wilbourne
Second time getting a car from here and it’s always an amazing experience.Calvin was also great and helped me to choose the perfect car for me n my family
Bernice Johnson
I had the best time at Springfield Mitsubishi, and everyone was so nice and polite. My sales person was Sergio and he made this my best car buying experience. I would absolutely recommend him if you want a 5 star experience. Thanks Mitsubishi
Naddi & RonRon
Paul was a great help , I didn’t leave with a car the first day I went in. But he worked with me and stayed in contact for two months until I had all the proper paperwork I need to get a car I was satisfied with. Such a great environment with wonderful people. Just the experience And interacting was wonderful and leavening with a brand new 2018 car put the cherry on top. Thank you so much to everyone at Springfield Mitsubishi.
GoodTee26
The staff was very welcoming and I was helped by John Gonnella. He put me at ease about buying my vehicle, no pressure and didnt give up until I was in a vehicle that I felt comfortable in and wqs happy with. Joe made sure I could afford it with an array of options for payments that suited my budget. Trust this was the best experience at a car dealership I've had since I started looking for a car.
Kendra Reed
These guys here are magic workers when working with people with bad credit, little to none of credit. I’ve walked in and lifted out with my new vehicle before the night was out. I truly would like to thank Paul and his team for all of there help with process of me obtaining my vehicle for my family and I. Paul was amazing, patient and friendly the entire time. I would truly recommend Mitsubishi Springfield to anyone any day. Keep up with the great work guys. You guys are now apart of my family and I’m blessed for you for all you've done last night.
Leslie McClendon
Today I purchase my first Mitsubishi at Springfield, PA the staff was very professional and friendly. Paul our sales assistant was very knowledgeable and listen to everything I wanted in a car. They feed us and kept us informed every step of the way. The processing of the paperwork was very smooth from Dave who set the tone for processing and Bill who finished up the process. I would refer anyone who is looking to buy a car. Thank you family for making this a pleasant experience.
Mrs McClendon!
Jessica Kearney
AMAZING experience! I was very nervous going to purchase my 1st vehicle after a financially straining divorce, but from the moment Calvin contacted me I was optimistic. Upon arrival at the dealership the Management Team, Finance Team, & Calvin were helpful, informative, & got me into the
vehicle I wanted!!! I'm driving away tonight!!! Thank You Calvin & Springfield Mitsubishi
Mcallister Nate
Erica was a great salesperson! She met and exceeded all my expectations. Springfield Mitsubishi made me feel comfortable making the big decision to buy a car and helped me along every step of the way. Dave was also great and I’m happy I went there for my purchase. 5/5 will go back!
Kim Creary
Calvin was fabulous! Well prepared and knowledgeable. Was able to get myself a 2019 Mitsubishi Mirage with little down for a monthly payment hundreds less than I anticipated. So pleased with him and the entire staff.
Starr Montgomery
Everything about my experience today was wonderful! Sue was super helpful and accommodating. I couldn’t have asked for a better employee to help me. She really went above and beyond and made me feel like we were old friends. I already am recommending her and the dealership to friends and family!
Darya Korniyenko
Joshua is the best!!! He was very patient with us and very professional
Crystal Whitehead
I called Mitsubishi on October 7, 2019, and spoke with Calvin. I told him that I was interested in financing a vehicle, but that I had really bad credit. So, Calvin discussed how I should make an appointment because my credit couldn't be checked over the phone. Moreover, I decided to schedule my appointment the next day for 9:00 am. In short, I had changed my mind because I just knew that I wouldn't be approve for a loan. Yet, Calvin texted me, to find out if I were still coming. That's when I told him that I don't want to waste my bus fare, because it had to last me for the rest of the week. And that I didn't have any money to put down on a car. Well, Calvin said " Did I ask you for any money?" So then I gather my bearings and told him I would be there at 9. Furthermore, I am glad that I went, because I left out with a Mitsubishi Mirage G4. But, I kept asking Sabrina ( the sales representative), how much longer for the wait, because I had to get on the bus at a certain time to go to work. Yes, Sabrina thought I was hilarious! Anyway, not too long after coffee and snacks; I was asked what color car I wanted, and to meet her out front to test drive the vehicle. And then I went back to the office to find out that I was approved, in which I only had to pay a $1.00. Thanks guys, because I really needed the vehicle.☺
Kianni Turrentine
Calvin is the best salesman in the world. I recommend everyone comes down to Mitsubishi on Baltimore pike. We are in love with our new Sienna Minivan. The will really work with you.
Isaiah Gonzalez
Smoothest experience hands down I have ever been apart of when purchasing a vehicle. Jakair was phenomenal and would definitely be sending over friends and family straight to him.
Cheryl Filbert
My experience at Springfield mitsubishi was amazing! I had not imagined that the process of buying a car could be so easy. Everyone at the dealership made me feel comfortable and answered all of my questions, no matter how important or unimportant they seemed. The positive energy created when putting customers in the money machine was contagious. The service the referral program and all that goes along with a car purchase is handled there seamlessly. Sue was focused knowledgeable and efficient with my purchase and her personality and heartfelt gratitude for helping me was very apparent. All of my friends should go visit sue when thinking of purchasing a car! You will have a great experience.
Taquan Taylor
I went in to see what they would be able to do and came out with a car and knowledge. Never once did I feel like they weren’t being honest with me Sergio took care of me and didn’t feed me any bs . Kept me in the loop the entire time even helped me get a grate rate on insurance he’s the guy to go to ... thanks Springfield Mitsubishi
Erica Billups
Everyone was great helpful and 😊 happy. Great experience for a first vist.. thanks.. …
Christopher-Michael Snyder
I needed a car. I needed a reliable car. I knew my credit wasn't so bad and I had decent money to put down. I knew that they offered the dime down offer but felt that I could get lower monthly payments by simply putting more down and not relying on 'credit amnesty'. But I still wasn't sure that I could get a vehicle. I filled out the pre-qualifying form on their site and shortly after Calvin was texting me directly and we texted for a total of about 2 hours over the next two days. He told me what I needed. I told him what I had going and my numbers. I told him about special circumstances I have with my job and how I get paid and he made me believe that it was definitely worth going all the way there for a shot. When my wife and I got there Calvin was with another customer but Sergio handled it from there. My new best friend. We, along with Joe and Bill got the deal done and I, as a person who makes their living driving and has spent thousands of hours driving over 2 decades, am in the best vehicle I've ever driven. The whole team worked very hard for a sale without it feeling like it was all for the them. They made me happy. Now my wife wants to fix a few things and we will be there again. And since I intend to keep my job driving...I will need another (perhaps multiple) cars and I know where to go first.
L T
The people at Star Auto Loan are outstanding. My husband and I had a really sticky situation going for us and we really didn’t think we would walk out of the place with a car. Meg and Bobby spent 5 and half hours with us. Not only did they get us a decent car, our car payments were cut in half. I already started recommending people to them. They really don’t give up on you and they never once judged us for the situation we were in. It was long but it was well worth it. I can’t thank them enough for everything. All around it was a great experience
Sherrell Carter
Sergio is awesome and has such a wonderful spirit. I had such a warm and welcoming experience. And Joe, the manager is the bomb. They worked with me every step of the way and I came back to Jersey with a new 2019 Mitsubishi G4 Mirage. I’m so happy and thankful that I chose to come to Springfield Mitsubishi!
Jennifer Parker
I had a very great experience with Mitsubishi!! Calvin Rabbat did his thing and I got the suv I wanted! Mitsubishi is a great company to work with and it was my pleasure to do business with Calvin and his team ❤️ I would recommend Mitsubishi for all your car needs 😁 …
Perry Buckner
We were very impressed with the quality of the customer service we received from Sergio, Charles, and Joe. They made the buying-a-new-car process fun instead of stressful. Everyone seemed to have great camaraderie with the goal of heightening our overall customer experience. I will definitely refer my friends and colleagues to Springfield Mitsubishi to purchase a car. Thank you.
robyn janitsch
Best car dealership I have ever been too! While me and my mom were in there they afford us water and coffee, more then any other place ever offered. We felt so conformable there because of the friendly staff, and I even went home with a brand new Mirage. I also recommended them to all my family and friends; I will never go anywhere else to buy a car!
Stephanie Jackson
I’m so glad I decided to reach out to Springfield Mitsubishi..Calvin helped me and provided excellent customer service from my initial contact with him..he made the process smooth and easy and was extremely pleasant throughout the entire process. I would definitely recommend doing business with them when you are looking for a new car.
paulette kenney
Jakir was the best salesman I could of had ! We have had to have this process more than normal people and he made it painless and easy and we got the car of our dreams !
Malaya Sims
Very good people here! The finance manager made sure I got what I needed and what I can afford. I appreciate all the hard work Dorothea put in as well. They really make sure I drove off with a new car. I love my new Mitsubishi.
Vera Jenkins
WOW, I have nothing but positive words for the team at Springfield Mitsubishi. I walked in with a pre-approval yet I was not certain that I would be leaving with a vehicle. Amazing is one of the words that I would use to describe my salesperson Patricia and the credit department representative, Estelle. It was a quick and clean process for me. I am still in shock that I got to choose the vehicle, color and options that fit me. Today, I am the proud owner of a 2020 SUV! I am so very thankful.
Shannon Marie
My fiancé put in an inquiry on Saturday night and Calvin was the first one to respond, he even called him that night! It was such a pleasure in working with him. He makes you feel very comfortable and understands your situation. We were able to get the truck that we wanted...he would be your go to guy!
HerrBaddest Liibra
The people here at this location Were great! My friend was new at the whole"car buying" process and the finance guy(I Forgot his name) and there was the salesman with a very nice watch whom was great also! They worked with my Friend for most of the nite to Ensure Everyone was comfortable with it being her first car.
Jon Allen
I want to personally thank Calvin Rabbat and the rest of Springfield Mitsubishi team. You guys are the best dealership that I have ever worked with. When other dealers have said no, you said yes we can and you did. Somehow you found a way to get me into a bran new 2021 Outlander Sport. I would've never thought in a million years that I would've gotten into a new car. Don't know how you did it, but you did it. Thanks for the early X-mass present! You have earned my business. Keep up all the great work that you guys are doing.
The Allen Family
Austin Suydam
Springfield Mitsubishi helped me out a lot to get a car my credit is pretty bad but they were still able to get me in a brand new car! Sergio was very helpful and even kept us entertained through the whole process. 😎 …
Lorielle Cleveland
I came in very skeptical but I ended up leaving with a brand new car (2019). Everyone there goes over and beyond for the customer. I had a wonderful experience, they really have your best interest at heart. I’m so glad I chose Springfield Mitsubishi!!!!
victoria brock
Patricia and Dave were absolutely wonderful! They helped us into an affordable vehicle and a reasonable price! They worked with the banks and got us approved for an 2017 vehicle! They fed us,and showed us so much compassion & they got the job done! I'd refer them to anyone thanks again!
Nick Salvatore
The sales team was excellent. Erik worked with us. We never felt pressured. Dave got us an excellent deal financially. They never once made you feel like you couldn't afford the vehicle. And they worked with your budget. I was not disappointed and look forward to doing more business with them in the future.
Kellen Tangle
I had a awesome experience with Springfield Mitsubishi! My sales consultant, Suzanne Oldham, was amazing and very informative throughout the entire process. This has been the best of my buying experiences. Other sales consultants were very helpful as well. Overall the team here is more than great. Needless to say, I was in a vehicle the same day. Thank you!
Eric King
Came in today to upgrade my vehicle and had the opportunity to have been helped by Sergio. He was amazing with helping me pick the right vehicle and was very good with describing I’m detail my selected choice. My overall experience here was amazing
Jewelyn Manning
I must say I had by far the best experience! No pressure @ all whats so ever. Dot and Dana are fun to be around. The whole team did a great job helping me they listen and they find you the best quotes for insurance. Although my credit was not good still didn't require a big down payment only by choice. They were wonderful and they listened to my concerns and that was a plus. I traded in my car and low down payment and drove off with my brand new 2019 Mitsubishi Outlander sport. Love my new car. Jarrea was my salesperson he was very thorough. To all the staff Jarr, Dot, Dana and John thanks guys I'm satisfied
Christal Byrne
I worked with Sue all week giving her my information. She personally did a virtual tour of the Eclipse Crossover and sent it to me! This helped me a lot to make my decision and made the process so much easier when I came to see the vehicle.
Unfortunately, when I came to test drive my car Sue was with another customer. But Dave and John took care of me and provided great customer service. Thank you all so much!
Jamie Dumas
Let me start by saying EVERYONE here is awesome and so friendly! I definitely felt so comfortable and those chairs were the best. They really care about what car is best for you, they work with your credit and they aren’t people who take advantage of you or try to make you buy this car and take you for all you have. Dot was my sales rep and believe me she was a sweetheart, she kept a smile on my face the whole time no matter how long I was sitting there for. Give them a try, they will not disappoint you, they will try EVERYTHING in the world to have you rolling off the lot in a new car. No I wasnt paid for this review these are honest feelings. Thanks so much to everyone who helped me today!
Brekalia Cooper
Calvin is greatly amazing, very helpful, very humble and understanding, never thought I was ever going to leave with any car but he pull it up and I got the exact car I wanted. Plus he didn't want any tips he said my happiness is what he look for. May the lord continue to bless and prosper all he do.
Angelique Burgos
Calvin was an amazing salesperson who helped and went above and beyond to make sure I was happy and comfortable with my purchase. The service overall was amazing and better than I could have expected. I recommend this dealership and Calvin to anyone looking for a great car buying experience.
wendy acker
Springfield was able to get me into a 2021 vehicle with a modest down payment and monthly payments I could afford. Ask for Sergio and you can be entertained with magic tricks while you wait😃 …
Miranda Gadson
I came to Mitsubishi with the hopes of getting a new car, and I did. The service was A#1. My consultant Calvin Rabbat was the most kind and understanding person I have ever purchased a vehicle from. I will recommend Springfield Mitsubishi and Calvin to my friends and family. Thank You Springfield Mitsubishi.
Oneida Braxton
This place is totally awesome. I wasn’t even expecting to purchase a brand new vehicle but they got it done and I am so so happy with my purchase. Sergio and Paul were the best!! Great experience and I will definitely refer anyone I know looking to buy a car
Kathleen Harkins
Contacted the dealership through the website and Calvin emailed and called the very next day. He continously checked on me until I was able to make our Appointment. Walking out with a brand new Outlander and totally satisfied!! Thank you so much for everything.
Trish Donnelly
I just purchased my new Mitsubishi from John at Springfield Mitsubishi on Monday. Everyone there was awesome! The process for buying a car was a breeze and I even got a free ipad mini as a result of a promotion that was running. This is my third Mitsubishi, second from Springfield. John and Dave were awesome, and I've already recommended Springfield Mitsubishi to a few friends!
Laurnishia Heath
I loved my experience here today with Calvin Rabbat
He is absolutely the best... He went above and beyond to get me approved and driving today... I love him and I love this dealership. I’m A First Time Car Buyer 26 years only and Hoghly Recommend thankyou again Mitsubishi and Calvin Rabbat
Curtis Kershaw
I want to tell everyone this is the place to go and get a car these people are very genuine they will do everything in there power to put a smile on your face
Danielle Jenkins
Kathy and Michael were great! Very nice and had great customer service.. I will be recommending there services to all family and friends!
Melanie Woods
All the staff were extremely helpful and friendly and made for an amazing experience. It's my first experience purchasing a vehicle and have visited other dealerships and my experience at Springfield Mitsubishi is above and beyond the best.
Andrea Anderson
Ms. Pat was so amazing to me! She was so sweet and worked with me and really helped me out. Everyone was so nice and made sure I was happy with everything! I will be back for every car!
Jennifer Cruz
Professional, courteous and genuinely concerned about your needs. Not your average sales team. I was very pleased with the staff as well as management. My contact person, SERGIO, well he was just amazing, honestly purely MAGIC. I love my new Mitsubishi!
Joan Walker
I purchased a 2021 Mitsubishi Outlander Sport. I love it ! This is my second car that I purchased from this dealership. Patricia and Sergio were fantastic. Joe the mangr is amazing . My time was very valuable yesterday , I literally was out in five hours . I will recommend this dealership to everyone 👍 …
Joseph Depiso
I came back to Mitsubishi after losing my previous Mitsubishi in an accident. I was looking for Dana because she made sure I left with a car last time but she wasn’t available at that moment and Calvin came to my rescue and he made sure that I got to drive home in a new car. Never was I pressured into anything. They all work together to meet your needs and get you a car! Thank you Calvin, you’re the best!
Maryfran Greene
I am beyond satisfied with my experience at Springfield Mitsubishi. The staff was extremely pleasant and helpful. I would definitely recommend my family and friends. My agent, Patricia was so helpful and informative. I could ask her anything and she was on point.
Tyrell Steele
Left the dealership with more issues than I came in with (AC now does not work and possible transmission knocking occurring)
Grace Price
Patient. Kind. Honest. Encouraging. Transparent. Forthcoming. These are the words I use to describe Calvin at Springfield Mitsubishi. I have never had a better experience with any purchase I’ve ever made, automotive or otherwise. My husband and I told Calvin what we were looking for and what we were working with. At no point did he guarantee us anything. He said I will do what I can for you. I won’t make you any promises. It was such a straight answer. No sugarcoating or empty promises. He wasn’t BS-ing us or forcing our hand to go into the dealership. He genuinely wanted what was best for us. After nearly 4 hours, a good portion of which Calvin was sitting patiently waiting for us to figure ourselves out, we drove away in a brand new car.
Managers Chris and Estelle were also extremely helpful throughout the process, explaining finances and options about how to move forward. They were so thorough and clear about everything in the process.
I am so grateful for the experience I had at Springfield Mitsubishi. I never thought buying a car could be a life-changing experience.
Thaddeus Edwards
Sue (saleswoman) and Dave (financial guy) were so great! I had a wonderful experience and they worked with me to get into a new car today! Very thankful for their patience, understanding, and humor!
Sharon Shoemaker
Our Salesman John and the rest of the staff at Springfield Mitsubishi were great! Very knowledgeable of their cars and made the whole buying process pain free. Would highly recommend :)
Deathatnoon 55
Sergio, was a really great help today. Ask for this guy if you don't have a sales person. 10 outta 10 nice guy.
claudia Smith
After a long day of getting denied, from dealership after dealership, my last stop was Springfield Mitsubishi and I only went because my sister told me that I should just go and see what they can offer, I was not hopeful at all! But when I tell you that they made a miracle happen this is not joke! I had a car that I wanted to trade in that was pretty much on its last limb, I was still over 6000 dollars in my loan and the car only was worth about 1500, John made me hopeful and kept my spirits up, while Dave and the rest of the financing crew worked their magic, i left there with a brand new 2018 SUV that was right in my budget. John was awesome, and I am so glad he was there that day, Springfield Mitsubishi has a life long customer in me. Thank you guys
Maritza Rivera
Great customer service! Buying a car is a lengthy process however Sue, Jarrae, Joe and Bill made this very easy for me. They worked hard to get the monthly payments that I wanted and I really appreciate that. I would recommend Springfield Mitsubishi if you want an awesome car buying experience. 😀😀 🚘 …
Ronald Jackson
We were helped by Sergio, he was extremely courteous and helpful as he guided us through the car buying experience. I found him to be the best salesman I have ever had the pleasure to meet, and I have been buying cars over a 50 year span. I count it an honor to reccomend him, Dave in finance and the Mitsubishi Springfield dealership.
Kenneth Davis
I heard about your dealership on television and thought you would be able to help me, and indeed you did. From the start Jimmy was great. He listened to my concerns and talked me through the entire process. It was seem less. A great experience. I would recommend Springfield Mitsubishi and Jimmy to my family and friends. Oh, and I saved money!!!
Mark Lopez
Spoke to Calvin yesterday, he was very honest from beginning to end, showed me and my fiance what we need, got me brand new car.
Calvin , it was a pleasure working with you and you are a big asset to Springfield Mitsubishi
Wishing you all the best
Who ever is looking for car, come and ask for Calvin. My fiance is so happy with Calvin, she is coming back tomorrow to buy an Eclipse
Khaleel Bessellieu
Calvin was very helpful from the time I called until it was time to purchase the vehicle. He was patient and understanding with my financial needs. I would highly recommend Springfield Mitsubishi for anyone looking to purchase a vehicle. And don't forget, ask for Calvin.