Reviews of Village Pointe Toyota. (Car Dealer) in Omaha (Nebraska).

Village Pointe Toyota

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311 Comments

Car dealer

Toyota dealer

18201 Cuming St, Omaha, NE 68022, United States

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Information of Village Pointe Toyota, Car dealer in Omaha (Nebraska)

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Reviews of Village Pointe Toyota

Liliana Hughes

Best experience ever!! Jorge is an amazing sales rep! His professionalism and positive attitude made our experience the best. Marshal the sales manager was transparent when it came to pricing. He understood that our time was valuable. They both knew how to include our 10 year old as part of the buying process and made her feel Included. Martin our Finance manager was easy to work with and never applied any pressure to our sale. He provided us sensible options to consider. Like anyone knows the car buying process is not fun however we did have a great time and the time flew by fast. The team at Toyota was amazing. I will Highly recommend them to everyone I come across. I wish I could give them a 10 star rating. We are so loving our RAV4 Hybrid! ❤️🥰❤️🥰

Marshall Keller

Could not have asked for a better car buying experience! Christian Sutton is absolutely awesome to work with. I’ve worked with tons of salesmen in hundreds of different capacities and he is by far my favorite! Very personable yet professional. He answered all of our questions and addressed every concern. We had a very specific vehicle in mind and he worked very hard to get us what we want. Even in the aftercare since we bought our vehicle last week he has been awesome! 100% would recommend. Village Point Toyota as a whole was incredible to work with. We also had the pleasure working with Josh Brown in financial. He made the whole process quick and painless and answered our many questions. Definitely knows his stuff! Marshall Murphey the sales manager was also a pleasure to work with and helped us navigate our car buying experience with ease! I will be buying many vehicles to come from this dealership!

Brittni Veyna

Great experience all around!!! It was bitter sweet trading in our Tacoma. But we have no regrets! Everyone was VERY helpful and friendly! Work with Christian Sutton if you get the chance! We felt very comfortable there unlike some other dealerships we went to. We also enjoyed Terry Zimmerman, Marshall Murphey, and Josh Brown. But everyone was lovely! Would highly recommend this dealership!

Brianna Rosenthal

I can not express enough gratitude for Donny in the sales department! I spoke to many different dealerships and Donny BY FAR was the only one who put faith and trust in us and helped to the absolute end with this stunning vehicle! Top notch attention to detail and follow ups. Every manager including finance was also a huge help. Being out of state is also not the easiest to deal with, but they did and I greatly appreciate it. Jake and I, are super excited about our future camping and boating trips in our new truck. Can’t wait to show these guys our journey, thanks to them! Bless you all, Jake and Bri

Angie Ruh

Village Point Toyota was hands down the best experience I’ve had leasing a car! As a single woman buying or leasing a car can be intimidating. I felt comfortable with my salesman and manager. It was actually fun and I got everything I wanted and a cheaper payment than I thought for all the extras! I shopped around and test drove at other dealerships. These guys at Village Point treated me the best and I didn’t feel hustled like other places I went to! They definitely deserve a 5 star rating!

Alexandra Brockschmidt

Ask for Carlos Diego!! He helped me find my dream car. I told him my limitations (budget, type, make, etc), and he didn’t show me anything that was outside of that. Other dealerships I went to, they always show you cars that are great but outside of budget, so you fall in love with something you can’t afford. Super thankful Carlos didn’t do that. He’s super respectful and funny! Carlos truly cares for his customers!! He will give you his honest advice and even try to get you a deal if he can. Super attentive and will do everything he can to find what’s best for you! Definitely recommend you ask for Carlos!!

Melissa N.

Definitely not your typical "car salesman" atmosphere! I worked with Creighton Atkins and was treated like I was truly important.. not the fake facade most sales people give. He was genuine and really took the time to see me as a person not a sale. He recommended a vehicle that I absolutely love. I had to wait for it to arrive, and Creighton kept me up to date until the vehicle was kn yhe lot. I was well taken care if by each employee I encountered. After I purchased the vehicle, Creighton had me come back so he could help me set my phone up with the vehicle. He has always gone the extra mile for me. Superb service

Austi Fye

Highly recommend! We worked with George, and (I don’t remember either of their names I am so sorry!) but the finance person with the cool bracelets and then another manager, John I think. Everyone was awesome, friendly and helpful. Definitely got us the best deal for our money and they were very honest with us! Really enjoyed my experience!

Daniel Adams

My car got totaled so I came in to get one ASAP. Jose Rodriguez greeted us at the door and spent the whole day helping us get something. He answered every question we had and did everything he could to find us what we needed. Everyone we came across at this location was super helpful and we got something sorted for a great price on short notice. My family has bought several vehicles from this location and they do not disappoint! I definitely recommend Jose and this location in general if you’re looking for reliable cars.

Wes Jensen

Truly enjoyed working with Jose, sales consultant. He was very accessible, personable & knowledgeable over a 3 week period. For my first time car buying experience, it went smoothly & I left completely satisfied. Highly recommend and will definitely buy my next car here.

Christian Tyson

This place is great. Mark Janousek made first time car buying easy! He was fantastic at showing me all the options that were in my budget. Bryan was a great guy too. He helped me with all my financial issues. This place is great. Highly suggest if you are in the market for a car.

Casey Newton

5-Star car buying experience from start to finish. We worked with Joel K and he was awesome. Extremely helpful and prompt to respond to questions that we had. The finance department did a great job of explaining all of the paperwork that we had to complete. We could not be happier with our experience and would highly recommend the folks at Village Pointe Toyota!

Jessica Martin

Jose and Gavin were awesome! I came in to test drive some cars and was very pleased with how friendly and helpful the entire team was. Jose went above and beyond to show me extra cars and help find something that would work for me. I didn’t end up purchasing a vehicle right now, but I’m still glad I stopped by.

Ryan McKillip

Great experience trading in my old Jeep for a new Tacoma. Dave Porter was a straight shooter on the sales side which I really appreciated. Marshall the sales manager and Josh in finance were also great to work with. Overall, they made getting a new vehicle an easy and pleasant experience.

Boomer Peterson

Great experience buying a new Tundra. Kyle did a great job as sales agent on my purchase and had great help from Marshall and John as well. Truck looks sharp, service was great, and felt well taken care of. Thanks to the team at Village Pointe Toyota!

Lasershark 360WG

Honestly the easiest car buying experience I've had personally. My wife and I purchased a 2016 Jeep Compass from Donny and the whole process was great. Knowledgeable, straightforward, and fast(in a good way, financing, paperwork explanation, etc.), everyone there was friendly and helpful. Would send family there.

Gwyneth Talley

Great service, great deal! Trying to buy a car in winter isn't exactly ideal, but with Joel (my sales rep) and everyone, test-driving, negotiating, asking questions, and the signing was a great experience. As paperwork was being prepped, Joel walked me through all the features, responding to my questions in a helpful manner, and then with the help of Marshall, scouring the Midwest for the color of my choice! I'm so grateful to have a new car, peace of mind with my financing, and feeling calm driving away from the dealership! 100% would recommend to family and friends!

Brad Sando

Jose, Marshall, Josh and John and the rest of the team were AWESOME. Very smooth buying process, low pressure etc. These guys represent Berkshire Hathaway exactly the way I would expect from that name. At this point, it looks like I have a new dealer that I will be with for the long haul.

John Rutledge

Our family purchased my daughter's first vehicle from Rusty Russell at Village Point Toyota. Rusty provided fantastic customer service and the dealership priced the vehicle very competitively. We are very pleased with the overall experience.

Heather P

Service department took really great car of my Sienna today and I appreciate it very much. Speaking of Siennas......literally the best vehicle I've ever owned. I have a 2009 and liked it so much that when we needed an AWD vehicle we got a 2022 Sienna. Highly recommend it! Sexiest minivan there is ;)

Taylor Schulz

I would recommend Village Pointe Toyota a million times for your car needs. Donny, Gavin, and Josh went above and beyond to help me get into a new vehicle. They were extremely helpful in answering any questions I had throughout the process, and they made it easy peasy. They truly care about their customers, and it was a great experience!

Tyler Kirkle

The beginning of the purchasing process was rough due to miscommunications and the dealership being busy with other customers. Joel followed up this experience by being super helpful. He responded in a matter of minutes and got me a great deal on a 2023 tacoma. Highly recommend.

Sean Coy-Gelvin

I bought a 2012 Toyota venza with bad credit 8 or 9 months ago. They tried everything to make a deal work and did. I'm happy with my car (not one issue). I'm happy with my payments I was almost gonna be walking!

Samuel Rivera

If you need a new vehicle, look no further. Donny Bonfiglio is the Sales associate you need to see. He holds a high standard and he is a remarkable representative of Village Pointe Toyota. He is incredibly knowledgeable about many vehicles. Obviously this is a Toyota dealership, although I purchased a Used vehicle from Donny and he was incredibly knowledgeable in other vehicle makes and models. Throughout the entire process from the test drive to driving my new vehicle off the lot, donny made sure the entire car buying experience was like none other. He was efficient, he took my needs and wants into consideration, and also took my concerns very seriously. I will surely be buying every car in the future from Donny Bonfiglio from Village Pointe Toyota. He’s truly a Godsend, a leader, and someone I could trust. Thank you Donny for your help with my new vehicle.

Jonathan Williams

I had an excellent experience here. Chris was very helpful from the beginning, and went beyond the "expected". He even sent me a video of the vehicle that I wanted to "look at". From the very first interaction he was open, honest, straight forward, and went out of his way to get me the deal that I requested. I recommend buying either a new car or a used one from this dealer if you are looking. Thank you Chris for your excellent customer service, you "blew my mind" in a good way!

Brian McCoy

Robert Stevens was very helpful and made the transaction as quick as possible. I'm very pleased with the vehicle purchase. The only reason this isn't a 5-star review is my Prius Prime was not charged at all, despite an agreement that it would be when by the time of my scheduled appointment for the transaction. To me, that's akin to receiving it with a nearly empty gas tank, as that's the primary difference between it and the non-plug-in hybrids. The rest of the experience was very good.

Kyleigh Long

I love my 2023 Rav4. Management is super great, and so is Finance. I do not give 5 stars because of my experience with the sales rep, lack of communication, getting told by john the car i ordered wasn't going to be for "me", after 6 weeks of waiting. Then experiencing a phone call from john the same day my car comes in....- almost "threatening" but not totally, saying he COULD take the car from under the rug if i dont finance with them.(toyota) (Myself, assuming so they can keep good fortune with the banks and get more incentive (aka bonus).... ) But After meeting me, John ended up having a change of heart and realizing i actually NEED this car. He was very nice in person and made good conversation.i was able to tell he didn't want to give me the car. He allowed me to follow through with my original plan and finance with my bank. So thank you.

Dmitry Martynenko

I have had a fantastic experience working with Ty, Salesman, Julia, Internet Director, and Brian, Finance Manager. I came all the way from Denver, CO, to purchase a brand new Toyota Tundra. This Dealership definitely offers the most competitive pricing nationwide. Ty came and picked me up from the airport and closed the deal on his day off! Huge thanks to Ty for taking care of this! Brian did a great job explaining the mechanical protection plan and was able to get me a good financing option. Big thanks to Village Pointe Toyota staff for taking care of me.

Isaac Schroeder

Sales team was amazing Marshall and George were phenomenal!!! Got me the Truck of my dreams!!!

Twila Pierce

Easy to work with. Did by me. Crieghton was amazing and professional. Will happily recommended this Toyota to anyone looking to find a perfect new car

Jax Schmid

We went to “look” at a new car without wanting to buy, but we ended up buying because of the sweet deal they gave us! Very professional, great personalities and all around great service! Chris Risling made the experience fun and was very personable! I would gladly return back for either service on our new vehicle or if we ever want to buy again we will gladly go back. Terry the GM was very friendly and helpful as well and made sure our trade in was top dollar and got the vehicle to the price point we wanted it! Thank you all for the help and all the wonderful staff who were so friendly and kind to us! We spent a good portion of our time there laughing or smiling with all the staff!

Noah S

Jason was extremely helpful, he was able to get the vehicle I wanted at the price I wanted and it even came with some extras. He gave me a very fair price on my trade-in vehicle too so I didn't even have to negotiate the pricing. Sarah was great too, she had an overwhelming amount of knowledge on the protection plans and gave me advice on my specific needs. I wasn't actually fully prepared to trade for a new vehicle as I only planned on looking but Jason and Sarah made everything work out and didn't try rushing or forcing me into something I didn't want. I just wish the paper work was a little faster but they did their best with the resources they had. Thank you everyone! I love my new rav4!

Melissa Ortiz

Maksim Richards is the man to go to! He will make sure you have the best experience and find the car you want or close to it. We knew what we wanted going in and he delivered. He truly has amazing customer service skills and just a friendly and welcoming character. Thanks for treating us so well!

Jason Cobia

I had a wonderful purchasing experience with Mike and the rest of the staff here. They are very friendly and will do everything they can to get you what you need. After my purchase, Mike offered to get me free car washes whenever I was in the area and he has been true to his word! This is my first Toyota and I am loving it so far. I highly recommend Mike Hansen and Village Pointe Toyota! Also, I usually dread dealing with the finance guy but my meeting with Sharif was the best experience I've had with a dealership finance person.

Lix Ellis

Karen W. here, A special thanks goes out to Marshall, thank you for putting up with all of my demands and I apologize for all the gray hairs I gave you. LOL and a big thank you to Lane for being absolutely wonderful, very knowledgeable, friendly, kind, respectful, and personable. We had the most wonderful experience, you treated us like we were a part of the family and we appreciate absolutely everything, thank you again.

Chris Simmons

I'm a savage reviewer but these guys rock. They were super responsive, super respectful and went out of their way to try to make a car work for me but with no pressure. Just service. If you own a Toyota, then you know that when you work with the typical Toyota dealership, half of what you pay is paying off somebody/s boat or second home and the experience can be poor. Village Point is that wonderful exception where these guys walk the walk. They actually earn their paychecks and more. Would even trust them to buy a car long distance. If you read my other reviews, you'll know I enjoy exposing graft. It's an even greater pleasure to give credit to great people like Adam, Gavin and Rusty who will restore your faith in buying a used car. Bravo gentlemen!

maryam mahdieh

Last week I bought a Corolla 2013 from Village Point Toyota. The car is excellent, no accident and only 39k miles! Since I’m a student George Vergara, the salesman, attempted to find best deal for me! Thanks George!

Lindsey G

I just purchased my third Toyota RAV4 from Village Pointe Toyota and they continue to provide only superior customer service! Christian Sutton was particularly helpful in the process, communicating and answering questions with a smile! They genuinely care about their customers... I will definitely go back and refer all family and friends there!

Robert Hansen

First time customer at village point Toyota. My experience has been nothing but positive! From the sale to dealing a minor issue later. Highly recommend!

James Frueh

My tire pressure warning light illuminated on my brand new 2022 Highlander during recent road trip to Omaha from St. Louis. The service adviser was a very pleasant young lady and she helped us out right away and had a very nice mechanic check out and air up my tires and show me how to find tire pressure on the info system. We were in and out in 15 minutes and couldn’t have had a better experience. Kudos to the ownership group and the staff at Village Pointe Toyota. Thank you!

Jessica Reeves

When my husband and I decided to start the process of looking for a vehicle I called Toyota and made an appointment. I met with Rusty at first to tell him what we were looking for, and asked to test drive one of the 4runners. The next time I met with Rusty we discussed pricing and did a credit check to find out the apr. That night he let me take one home so my husband could check it out and we could take it for a drive. I met with Rusty the next day to look at a specific color and model of the 4Runner (I wanted a black, limited), after we deciddd we really loved the vehicle. During the 4th visit I made an offer on the 4Runner and after a short negotiation we made a deal. A few hours later I drove it off the lot. I have to say, Rusty stayed patient with me the entire time, being that I had several visits before making an offer. I felt that I could trust what he was telling me, and he answered all of my questions-which were several. I was very pleased with my experience at Toyota Village Pointe Omaha, and would highly rate them to any of my friends and family.

DrBrettAndrews

Great Experience! Nick G. at Village Pointe Toyota earned my business from 3 states away because he was able to provide me information in a timely manner, negotiate honestly, and have a unit available when promised. I was searching for a new Tundra which have been scarce during the pandemic. After initially not having the unit I wanted, Nick kept in touch with me and eventually the right unit came along. I'd be happy to do business here again.

Anastassia Sedletsky

If I could give my experience more than 5 stars I would. I recently needed to get a new car as soon as possible, and was able to find one the same day working with Donny Bonfiglio Jr. Within a few months I actually needed to come back & find a different car as my car needs had changed quite drastically, and I was in need of a lower car payment + more fuel efficient vehicle. Donny really went out of his way and showed exceptional customer service to help me find the perfect car, which met my gas mileage needs, and monthly payment budget. He really took the time to find a car that would be perfect for the needs I described, and truly went above and beyond to help me get into that new car the same day. (Both times!!) All questions were thoroughly answered. He really paid great attention to all details and needs of what I was looking for, and found the car to meet exactly that. I further would like to thank Joe Woods and Josh Brown for their exceptional customer service as well, and all of their help to finalize the financing side of things, and all further paperwork! You guys really took the time to understand my situation and made the paperwork a breeze. 10/10 recommended to come work with Donny, Joe, and Josh for any of your car buying or leasing needs. They will 100% make sure you’re taken care of. Thank you guys!

Dean Leapaldt

Creighton was great! He is the reason why we purchased our vehicle here. He was here for what ever we needed no pressure and spoke with us as casual friends. My wife refused to deal or speak with anyone else. One of the sales managers was very fake, wouldn't make eye contact with my wife, or acknowledge her presence. If we hadn't initially dealt with Creighton we would not have stayed.

Kala Shepherd

From the moment I contacted Village Pointe we were taken care of! I dislike car shopping and Village Pointe took all the stress and worry out of the process for me. No pressure sales and we walked away with a great deal and exactly the car we were looking for. We will definitely return for the next vehicle! Highly recommend!

cooldboyy

Extremely impressed! I was in high need of a vehicle and found one online I was interested in. Terry Zimmerman went above and beyond to have the vehicle ready for my viewing since I was coming from Lincoln. He connected me with Justin, who was equally amazing with his customer service skills. All my questions were answered. The entire process was a breeze. I came prepared to negotiate. However, the price was right and all my needs were met. I could not recommend this dealership enough. Thank you Terry and Justin!

Vincent Frisina

Baher changed this experience from negative to positive. We were initially told the vehicle we were interested in was available at the dealership but when we arrived the person we spoke with was leaving and the vehicle wasn't on the lot. We were ready to walk away but Baher was super-friendly and trustworthy and helped us out. We ended up with the car we wanted at a great price. Thank you for helping me buy my first brand new car ❤️

Wayne 7207

We found the car we wanted on their website and called ahead. Anthony Agosta had the car ready for us and was fantastic throughout the entire buying process. We will most definitely recommend him to our friends and family, and we will call him first when it comes time for us to purchase another vehicle.

Andrea Ellis

Absolutely fantastic dealership. Dillan Voelker was friendly, low pressure, and very knowledgeable to work with throughout the sales process. My credit situation was colorful and even with that they were able to locate finacing options that fit my family and budget. Brian Sharp in finance was also terrific. A huge thank you to both! For a busy dealership, the entire staff was constantly making sure you were comfortable, aware of what was going on, and willing to answer any questions basically on the spot. I will definitely be referring friends and family. Very good company with an great team of people supporting it!

Harrell Jackson Sr. (JACKSON)

My awsome wife found my 40th birthday present a Lexus IS 200t online . Jason V. and the amazing staff @ Village Pointe Toyota made it all happen. Jason delivered the vehicle to my job @ USPS OMAHA PASSPORT CENTER/POSTAL IMPRESSIONS . Jason VanSchoiack and Village Pointe Toyota staff went above and beyond to make my experience amazing . Thank you again for putting a smile on my face.

Rachael Burton

I wanted to post my experience because buying a car during a pandemic is one of the most stressful things and everyone needs to kinda know what it is like now. I think people need to know this isn't our parent's market, it's a whole other ball game. Finding a car is only half the battle. There are new fees, price changes, and crazy long waiting periods. However my experience with Seamus and Gavin was absolutely wonderful. I was looking for a very specific model and color. And somehow Seamus found me what I was looking for. He kept in contact during the process and gave me updates on my vehicle arrival often. They worked with me and I did not feel pressured to get anything I didn't want. As a younger women I have had experiences where I was literally surrounded by salesmen telling me what I wanted and that I was stupid for not getting x,y, and Z. Now did they tell me all they had to offer. Yes. This is a business and they are salesmen so they are going to do that. But when I said no or I wasn't interested I got no push back. No manipulation or confusing terms to trick me into anything. Not that they have anything bad to offer I just didn't need the extra services/coverages at this time. Gavin in finances was thoughtful and very good at explaining all your options. Highly recommend that if you want a vehicle during this time that you head to village Pointe and ask for Seamus as well as Gavin.

Traci Scott

Creighton Atkins provided us with excellent customer service with purchasing our Tacoma.

Michael Giese

*Edit* While my initial criticisms still stand, I appreciate that Village Point promptly reached out to us about our experience. As a result I am revising my review to be more objective. My experience with this dealership was a mixed bag. The sales department, particularly Christian Sutton, was very professional and pleasant to work with. I would highly recommend him as a salesman. The negativity came from the finance department. They were overtly aggressive with pushing additional coverage despite us repeatedly telling them we were not interested.

Tom Sceals

The folks at Village Point Toyota were very good communicators while I was trying to purchase a vehicle They listened and did a Great Job helping Me with my purchase After experiencing a very bad and poor event with a Bellevue Toyota dealer Village Point get 5 Star Rating

Chris Kudron

The best car buying experience anyone could ask for!! Every step of the process was convenient, no pressure with upfront honesty. Adam, Erick and Gavin were all terrific to work with during the process. I would definitely recommend Village Pointe Toyota to family and friends.

Jason King

Maksim, was amazing, he sold me my 2022 Tundra, which was a replacement for 2009 Tundra. His personality was so outgoing and relatable that I could just sit and talk with him without any stress of purchasing! Every week after picking out my truck and waiting for it to be built and delivered to The dealership he called and gave me updates which was way above and beyond what I am use to from other dealers!! Maks, was the “man”, and he is my recommendation to anyone who wants to by a new or used Toyota, heck I would by any car from him. He genuinely cares about his customers and wants them to be happy with their purchase and to make sure they are in the right vehicle for them! I think the biggest thing for me was how he treated my wife, she’s extremely knowledgeable about how to by a car and how the vehicles work, he showed her so much respect and curtesy, that it made me want to deal only with him. I wish everyone treated their customers and well as Maksim does! I give him the 5 stars! He was amazing!! Keep it up, Maks!!

Krystal Kinney

Cassie did a fantastic job working with me on finding the perfect vehicle for my needs, even got to take a Toyota 4runner for a test drive, super fun vehicle, great on the road!! Great atmosphere all around, clean place and extremely nice staff. Would recommend to my family and friends!

Luba S

Unreasonably expensive. Paid $130 for an oil change. Plus $300 for a small repair, where a part cost is about $20-30, and it takes less than 30 min to fix. My bill that day was almost $500. The estimate for another service was $1,100. I was advised in writing that the rear *left* is leaking and has to be changed. When the car was examined by another mechanic, the left side was in perfect condition, the *right* side had a small leak. The part costs $75 x 2. Did both sides elsewhere. Immediately after the maintenance as soon as I reached home, i realized that my CD player stopped working, seemed like an electric problem possibly caused by that day's maintenance. Called office and was advised that the cost of diagnostics alone would be $140. Unreasonably expensive.

Andrea Zyla

After looking for about a month, I found a Ford Escape at VP Toyota that I was interested in. From the first interaction, everything was great! The at home test drive made it so convenient, and Ramy was great about pointing everything out and helping us with our options. Within an hour of him returning to the dealership, we were able to speak with financing and work out a deal we were comfortable with. Everyone was very helpful and upfront with everything! Great car buying experience!

JOSE NAVARRO

The experience at village pointe Toyota was by far the best experience I have ever had at a dealership my salesman Kayne was very intelligente and even the other salesman Donny who I talked to was very nice go see them for anything.

Tressa Splonskowski

Max was so great to work with. He was able to answer all of my questions and make the purchasing of our new vehicle easy! He also came in the next day, on his day off, to make sure the rest of my experience was perfect. Talk about follow through on his sale! I would definitely encourage others to purchase from this dealership if they are looking for a place to purchase a vehicle.

Omed

Had a great experience trading in for a Benz. Had George help us out and got it done quick. The whole team was amazing, best service.

Nancy Amerson

WOW! I found myself in a mess with a newly purchased lemon from another dealership. Terry Zimmerman went above and beyond to get me out of a very unreliable vehicle. Terry introduced me to Donny who really took the time to understand what my vehicle wants and needs were. I was quite discouraged and wasn’t very hopeful that I would be able to find a remedy to my situation, but Donny really came through! Donny found me the perfect vehicle that checked every single box! Gavin in the finance department was equally attentive and helped round out this wonderful car buying experience. I could not be happier! Terry and his amazing Team at Village Point Toyota will forever have my gratitude and business!

Taylor Evert

I had such a great experience at the Village Pointe Toyota location! Everyone I encountered was very welcoming and friendly. Cassie, especially, made my lease swap out so seamless!

marissa wiseman

5 star review of how amazing VP Toyota was!!! Everyone was so nice and they did everything at my house instead of having to go into the dealership! If I had more cars to buy right now, I would be going back tomorrow! They will always have my business forever! Baher was the best and same with his manager, Adam! You guys need to go and get yourselves a new Toyota at this dealership because they are fantastic!

Marissa Montgomery

Maksimus Richards was amazing while working with me to help find the best fit car for my lifestyle. He continuously reached out with new inventory as it came in and has amazing customer service both in person and over the phone.

Caitlin Molczyk

Updated: I took my parents’ car in to have a service completed and they told me it will take a while. What they didn’t do is call me after it was done being serviced on Saturday! They are apparently closed Sunday, which means I cannot go get the car until Monday. My parents bought a car from here in Fall 2021. The staff here were excellent and very client-focused. They made the whole experience fantastic! Great people to work with.

Zach Bennett

The people at Village Pointe Toyota made our car buying experience an awesome one. Rusty, our sales representive, made the experience a great one. There was absolutely zero pressure when working with him. He listened to our needs and did not get going "back and forth" with numbers. He made the process pain free and provided us with an excellent experience. After we had purchased the car he made sure to answer all our questions before we left the dealership. He took the time to make sure we knew everything about our 4Runner. He even stuck around late the night we were in the dealership to purchase the car to make sure we were taken care of. Jake, the sales manager, also helped to make our experience a terrific one. He worked with us every step of the way, making sure we had all the information we needed to make our decision. I felt as though he did everything he could to get us good value for our trade in. When Rusty was helping another customer purchase a vehicle the evening we came in to purchase our car, Jake worked with us to get the purchase done quickly. Both of these gentlemen help to make our car buying experience the best I have ever had. Their customer service was tremendous, down to the conversations they had with my 4 year old son. Thank you, gentlemen!

Sydney Elizabeth

For my first time purchasing a car I am so glad I do so from Village Pointe Toyota. From the first time I stepped on the lot I was greeted promptly and shown cars that fit what I was looking for by an associate named Donny. Ultimately I came back a couple weeks later after looking around at other places and was sold on a 2017 Hyundai Tucson. Out of all the different people I spoke to at different dealerships I had the best experience here. Donny was professional and helpful. He answered all my questions I had as a first time buyer and helped me to get the best deal I could. I’m really happy with this purchase as a result. If you’re in the market for a car, I definitely recommend this place and that you ask for Donny when you go.

Nowroz Ali

Contacted Jason after spotting a car online and told him what I was looking for both vehicle model and financing wise. He called back with an offer and I visited Village Point Toyota after work hours. To my amazement, not only he had the make and model I needed ready, but he also made sure I get the financing terms that I feel comfortable with. I was expecting to be badgered into a cheap deal as usual with dealers, but Jason and Quincy, in finance, made me realize this place actually did care about their customers! Keep up the good work.

Kelley Muniz

We live on the opposite end of Omaha, but always come back to Toyota Village Pointe when we are shopping for quality vehicles. This is our third purchase from TVP in the last three years, and again, the customer service was excellent and the quality of our vehicle was unmatched. We bought a previously leased vehicle, and it was in excellent condition. I highly recommend Mike Hansen - his professionalism and genuine customer service made us comfortable with our purchase. He was very knowledgeable, and he took his time explaining the ins and outs of the vehicle. We never felt pressured from the beginning of our buying experience to the end at financing. Mike C. - the finance guru - was informative with optional programs and completed our finance paperwork in record time. Seriously - we chose the vehicle we wanted, were thoroughly informed, and then completed the paperwork within a matter of a couple of hours.

Jacob Meiches

All I have to say is Donnie was probably one of the best car sales representatives I have worked with while purchasing a car (minivan this time). He took the time to understand what I needed, why I needed it, what my budget was, and worked in a timely manner. Hopefully in the long-distant future when I need another car, he will be there to help me get another vehicle.

Ryan Huff

I think most people dread the car buying experience, myself included. I had visited another Toyota Dealer before coming to Village Pointe. My experience at the other dealer was typical; sales guy played the typically sales games; but in order to get negotiating leverage, I had to visit several places to get the best price. I explained this to Martin and his manager when I came in. They picked up that I was informed and didn't want to play games. Within 30 minutes, I had a number I was really excited about. No back and forth, they just gave me their best number, right off the bat. I was shocked at their straight forwardness and the speed at which got down to business. Martin was excellent throughout the process. Very personable and listens. You are sure to have a positive experience with him. I would recommend him highly. The other staff that assisted were equally friendly and helpful.

Mark Goldberg

After getting on the website and requesting an E-Price, I was lucky enough to be paired with Dean Johnson at Village Pointe Toyota. I was incredibly busy at work and I didn't have time to be involved with phone calls back and forth, and preferred to correspond via email. DEAN WAS AWESOME! He always responded quickly to my emails and was completely comfortable, never pressuring me for a call. He found a car that he thought might match our interest and invited us in an email to come out that night at our convenience. Once we were there he was great at showing us several Highlanders. He was so patient with us as we were flipping back and fourth between exterior colors, interior colors, and the combination of the two. It was so refreshing as we never felt pressured and Dean made sure it was all about us and making sure we were happy. He completely understood that if we were going to spend the money, we should get everything we wanted and was a great help making sure that came true. I am in my 50's and have bought many new cars over the years, and I can honestly say that this car purchasing experience was better and different than any other I have ever had. If you want to make sure you have a great car purchasing experience and a great deal on a car be sure and contact Dean Johnson at VP Toyota! He was a great customer advocate and worked hard to make sure we got a better price than I even expected.

Adam G

Bought a used vehicle from Rusty last fall. It was a great experience and a great price. I do not live in the area but Rusty took the time to make a personalized video of the vehicle and had great communication to make sure I was getting exactly what I was looking for. The process of buying the car was quick and easy and Rusty was an awesome person to work with.

Shan Zaddy

BEST BY FAR !!! GRADE A CUSTOMER SERVICE IS BY FAR OUTSTANDING !! The Sales Men Are fast with getting to the point making your experience Enjoyable and easy. While making the moment you walk inside a Shopping experience to never Forget would do it over again .I Want to Thank the Village Pointe Toyota Staff that Helped . Ty is one of the most impressive Sales Men Help me find my dream car the whole experience will forever be marvelous.

Michael Valadez

Had a great experience overall, especially with Donny Bonfiglio, he was very helpful and super nice! Would recommend you to talk to him if you need a new vehicle. I also wish they would let him keep his decorations up in his office. It adds to the overall experience!

Stacie Van Cleave

Very pleased to say Toyota at Village Pointe exceeded all of my expectations! My last vehicle purchase from Jeep was pushy and I really struggled with a high payment for a long term. Jason and Joel were both very helpful in finding the vehicle that fit my budget and personal preferences. I appreciated the contact via email/text and applaud the personalized video. Never did I feel pressured or taken advantage of. The facility itself is very clean and welcoming. Bonus points: the marketing prop for Zaktek on finances desk is genius. I’m a proud Toyota owner and recommend to anyone!

Eric Koebel

My wife and I recently purchased a Highlander from this dealership and had a great experience. Not long after we purchased however, we found out we were adding to our family. We also realized we also needed to upgrade vehicles. We talked again to Justin (who is the best salesperson I have ever had to do business with) and we looked at a Sienna. Justin got with his sales manager and worked some numbers for us and got us a great deal. They were so easy to deal with both times around. I would absolutely recommend my family and friends to them. When we got back into the finance office we worked with Greg, he was also so easy to work with. Greg told us about some products to extend the life of the vehicle and again, very helpful. All in all, the best car buying experiences we have ever had, both times. Thanks again Justin, Greg and the rest of the team at V.P.Toyota

Rob Barie

We just bought our first new Toyota. We did our research and we’re not disappointed with the customer experience. Our sale representative was Ramy and his excitement for the dealership and Toyota made our experience fun. Jim the Internet Sales Manager was a huge help too. The entire team at Village Pointe made us feel welcome and comfortable.

Nicci Bellmyer

We were needing a new vehicle as we had a new addition to the family coming. We knew exactly what we wanted, but we had issues at another dealership with all the bargaining that we had to do. I liked the reviews at Village Pointe, so I messaged them to see what offers they would have. With in minutes, the manager messaged me a price that was below what we had to haggle for at the other place. It was so nice not to have to go through all that! She then connected me with Mike McHenry to help us through the process. He was awesome! We were there super late, and he was very patient. He even watched out girls while we went through the financing part. While we were waiting, we had several people stop and chat with us to make sure we were taken care of and just to chat. It was really nice to be made to feel so comfortable. Mike also made sure I knew all the little tricks in the new vehicle, and walked me through all the functions I wasn't used to which was very helpful. I told a friend about my experience, and less than a week later she bought her own vehicle there. Very happy, and we will be going there in the future for our vehicles.

Zelpha Smith

To put it simply, our buying experience at Village Pointe Toyota could not have been any better! We came all the way from western Michigan to purchase a Toyota 4 Runner. We cannot say enough good things about our salesman Sam Saintizaire, not only is he a fine salesman, he is an outstanding young man! Extremely kind, courteous and helpful! We felt like he was one of our own family members. And also great kudos to Sam’s co-workers that we interacted with. Jim, Adam, James and Rusty! Thank You ALL very much, for making our long trip to Omaha a phenomenal experience! We highly recommend anyone to purchase from this dealership! T & Z Smith

John & Kathy Hickey

Car purchase experience was exceptional. Made an appointment for the 4Runner that I was interested in. It was ready for a test when I showed up at the dealership. Through the negotiations on price the dealership worked and I agreed on a fair price. Closeout was as quick as I have ever had purchasing a vehicle. Chris went through the car features with us before we drove off. Very professional. Chris Risling was my salesperson and Brian Sharp finished with all of the paperwork. Would highly recommend Village Pointe Toyota, Chris & Bryan.

Sandy Roten

Updated Review: Adam, the General Sales Manager, reached out to me the same day I wrote of my experiences. I am extremely impressed. Village Pointe is lucky to have him with his customer service, leadership, and manager skillset. He listened and asked questions to fully identify the problems; he shared some adjustments he had already made in addition to discussing actions that would be taken with my particular incident to prevent this type of problem from happening again; and most of all for me personally, he made it right. He did all of this without excuses or the blame game. He is a true professional focused on improving the customer experience at all levels rather than just putting out fires. Thank you! Original Review: I paid cash for a vehicle on 8/29. For the sales person during the actual sale experience I would give a 4; He is enthusiastic but rather raw. For delivery arrangements by the inexperienced sales associate and his lack of communication, a 1. The actual delivery people and their role, a 5 for good communication and pleasant transaction. For the finance dept, initial experience was 1-2 with high pressure techniques. For finance dept follow through, I would give a negative 5 if I could. I have been trying for 13 days to resolve an extended warranty issue. On 9/29, I received a letter stating the vehicle was not going to be covered due to age. My temporary tags were to expire at the end of the day 9/30. I called. The finance associate assured me it would be taken care of. He promised to call back, but did not follow through. I reached him 9/30 by phone. He had no answers but said he would soon. He did follow through with an email later that day as per my request stating he still didn't know anything. I then reached out 10/1 and 10/6 via email for an update but with no response. On 10/10, I received another letter stating the policy is still denied. On 10/13, I called to speak with a manager but have yet to speak with anyone about the issue. They have had my money for a useless policy since 8/29 and it is now 10/13. Meanwhile, I have paid $750 plus local taxes of 8.95%. for a denied policy. All I want is my money back for the policy plus the taxes I paid when I registered my vehicle but I can't even reach a live person to resolve this.

Terrance Hill

Nice guys but can't take NO for an answer. I was particularly offended when my religious belief was questioned to purchase a used vehicle. This make a stressful situation even more of such. You may have an easier go at it if buying new but they haggle you if buying used. May be my own fault for trying to buy a Subaru from a Toyota dealership.

Kaela Crouch

My husband Brandon and I went to test drive a used Toyota Highlander and were greated quickly by Seamus. He was very knowledgeable and friendly. We followed up that test drive with a purchase. Everything has been great and we will definitely be recommending Toyota Village Pointe thanks to Seamus!

A Gage

They treated us amazing! Our salesman was amazing! He wasn't like your typical pressuring you or nagging you. He helped us then let us decide! Was an AMAZING car buying experience from everyone there, but it definitely started with our salesman Greg Brady! The waiting area is better than any I've ever seen! We will only ever shop here and plan on referring anyone we know wanting to buy a vehicle to Village Pointe Toyota!!

Bob Marble

Not a very good customer experience. I was sold a nice 2018 Ford Explorer with 22,500 miles on it but it had a broken glove box and and broken antenna. I was told to bring back the car the next day for the broken glove box and they will take care of it. When I called to bring in the car back the next day I was told by the service writer that his boss said I needed to take it to a Ford dealer and let the warranty pay for it. I pushed back and talked with the sales manager and they decided to stand by their original statement of fixing it at their cost. Also, I took the car to a ford dealer to look at the antenna and I was told something hit it pretty hard and I would need to pay around $500 for a new antenna. I emailed my salesman Denny Valez about the antenna and asked if they would consider helping me with the antenna since I was sold a car with a bad one. He never responded. I would think before a car is put on the lot for sale this would of been taken care of since this is supposed to be a high end dealer in West Omaha. Finally I was trying to get them to allow me to take the car to a close ford dealer to get it looked at before I buy it but I was getting the run around how they can’t have the car leave the lot for a day. When I didn’t make a decision to buy the car right away my salesman asked me if I was going to buy it or not. If I wasn’t they were going to put it back up for sale. High pressure sales at its finest. Bottom line it is a great looking car with low miles but they sold me a car with a couple of issues that should of never hit the lot with a broken glove box and and antenna. Salesman never responded to my email to make it right about the broken antenna and I didn’t appreciate the dealers response of the warranty will take care of the antenna. NOT! Warranty only covers manufacturer defects. Unfortunately all they want to do Is sell a car without worrying about the customer experience. I would of given this location 4 stars if they would responded to my email and made some type of offer to take care of the antenna. It’s all about the customer experience to build loyalty not a high pressure sales and a car that should of never hit the lot. So only one star for me. UPDATE October 5, 2020 I received a call from the GM Adam Westover today and I can’t be more satisfied how professional Adam was and most importantly how he validated my concerns. Adam point blank apologized for my bad customer experience and took care of my broken antenna by reimbursing me for my out of pocket expense by putting a check in the mail. He also said he was going to send a gift card for my wife and I to go out to dinner as a token of his appreciation for my business. This is true leadership and he knows how to take care of the customer! My one star goes to a 4 star experience.

T Malloy

We had a great new car buying experience at Village Pointe Toyota! We are loving our 3rd Highlander! We have had no problems with any Toyota we have owned! Great customer service and follow up! Our sales people, Jeff Loses and Tony Monette were awesome! Helpful, respectful, knowledgeable, and not pushy! Both offered to come in on their days off to help accommodate our schedules during our time working with them. Jeff was very thorough on delivery and went above and beyond to be sure we were completely satisfied with our deal and our vehicle! Jeff has taken time to run our Highlander through their car wash (like some dealerships tell you they will when your dealing but then really don't seem happy about actually doing). Jeff is so pleasant and is just happy to do it for you, like it's no trouble at all! Would highly recommend working with Jeff or Tony!!!!!

Nick Walter

Village Pointe has been very professional and accommodating while deciding to buy out our leased Camry. Adam and Jason were by far the most helpful from any dealership that we contacted! They did their best to help us achieve what we needed and wanted. The financing team was great as well! They got us the lowest interest rate we had seen. Thank you for all of your help, and we will be purchasing any future vehicles from Village Pointe Toyota!

Joshua Hite

Micheal Milan has been a pleasure to work with and has been beyond helpful in locating the vehicle I have been looking for. It is clear that they stress excellent customer service and I look forward to doing business with them in the future!!! Update 2017: Purchased a new vehicle and could not be happier! Completely awesome and simply buying process. Rob Androyna and Jake Koch were fantastic to work with, and there was no stereotypical buying pressure that I have experienced in the past during other buying experiences. The managers Corinna and Scott were also super helpful, and again, zero pressure during the process. Larry in finance was one of my final stops, and he was super knowledgeable and was super quick with everything. When I went to pick up my vehicle, Rob had it inside in a nice presentation area (was not warm out in January). Rob took the time to go over every detail, and certainly made the finale of my buying experience awesome. I plan on keeping this vehicle forever, but we will certainly be back when it is time to shop for my wife's next vehicle.

Enrique Miranda

Justin is a wonderful salesman. He was extremely helpful, patient and professional. He was friendly but didn't waste our time with chit-chat. He listened to us and did everything possible to get us in and out as quickly as possible but with exactly what we needed and nothing that we didn't. He explained all the features and buttons on our new vehicle. He answered my emails even when he wasn't working. The dealership as a whole was clean and nice. Offices were a decent size and I didn't have to walk from one end to the other to get to a restroom. I've bought many new and used vehicles in my life and this was probably the best experience of them all. The prices were quite competitive with other dealerships. I highly recommend Village Point Toyota and Justin D'Angelo as your salesman.

Holly M.

My husband and I recently got a Jeep from Village Pointe Toyota. We have bad credit and they were the only dealership to work with us. We desperately needed a new vehicle because our other one had 350k miles on it and it wasn't safe for our kids to ride in, plus no ac on a hot summer day. My husband initially spoke with Greg, but we ended up working with Rusty. We were told they could keep the monthly payments around $130, but they didn't include gap insurance in the quote so the final price was more than we were expecting. They did work with us and got our monthly payments down. However, they ended up making us put more on for a down payment. Only reason I gave 4 stars, not 5 was because every dealership offers a free fill up of gas as well as a car wash. They wouldn't give us either. It would have been the least they could have done considering how much money we gave them and how much they will be getting from us. I would recommend them though. Anybody who can deal with my mother-in-law deserves a good recommendation. Thank you for helping us out.

Claire Thomas

Came to VP Toyota to purchase a used car and the care was excellent. the staff respected social distancing and helped us find the car that fit our needs and our budget. Harold and Terry were amazing help and honest with us about the repairs the car needed. Would give it ten stars if I could!! It’s amazing to come to a dealer ship and not be hassled.

Andrew Phillips

Edit: Was contacted by the general manager and Mackenzie. They are stand up individuals who back up their products and their people. They apologized for the rough experience and explained that this is not how they intend business to be conducted. Would have no reservations about purchasing from Village Pointe in the future. Thank you both! Very poor experience buying a car. Sales person refused to let us speak with a manager, misinformed us and actively pressured us to purchase a car, even though the person who would be buying the car had surgery that same day and hadn't driven the car. Sales person also did not give us the option to "try out" the car for 24 hours, but the next day, he claimed that he had. We made an appointment to come back to the dealership the next day. We arrived on time. During our time there, our sales person helped at least three other customers, while we waited. When I expressed my frustration, he actively talked over me and struggled to listen to what I had to say. Absolutely would not go back, and will be contacting upper management.

Amy Vester

Jose Lopez was wonderful to work with all the way through our car buying experience. He was friendly, patient, and did not push us to make a decision. We felt they gave us an excellent percentage rate compared to what the bank offered us. Larry the finance guy was also great to work with and very friendly. We felt Jake the manager gave us a great deal. We walked out of Village Pointe Toyota feeling good about our decision to buy a new car. Thanks everyone for a really nice experience! Amy, Craig, & Alli

David Sugiyama

From start to finish - an awesome car buying experience. I live in Colorado, so I was a bit worried about purchasing a used car so far away. I worked with Jordan Cervantes (salesman) who made the entire transaction seamless. He was very straight-forward and honest about the cosmetic issues making sure I was well informed before travelling over 500 miles to see the car. Once there he was very helpful throughout the entire process. He seemed very genuine and relaxed, which I found quite different from some of the other salesman I dealt with over the phone. When asked if I wanted a drink, I even noticed him pull out his wallet and purchase a soda for me from the vending machine. A class act fellow. Dustin worked with me on the financing end. Nice guy who explained everything thoroughly. If I lived in Omaha I'd probably purchase all of my cars from these guys.

Reviewer1 S

I bought my RAV4 from here nearly a year ago. They accommodated my request to have my car delivered in another town with no hassle. Even financing part was easy and the whole process was a breeze. Ramy even made a short video of the car so I could make my decision miles away. Highly recommended if you are looking to buy your next Toyota!

Kelsey Lahaie

If you think buying your new car will be a bad experience - you are wrong!! Adam (the manager) and Ramy made buying our new car an actual breeze. We looked at what we wanted in the price range we wanted and they made it work! There were no hidden costs or surprises and they were honestly lovely to work with!! We feel so lucky to have gone there and gotten the amazing service we did! Next car we need we will be back!

Gary Hiatt

My wife and I had a great buying experience from here. Donny was great to work with from the start. He answered all of our questions and was very courteous. We were very pleased with how smoothly the process went.

Rox Safranek

We were in search of a car after our vehicle was stolen. In addition to the traumatic experience of the theft, it was a terrible time to be looking for a car. Working with Harold Collins and the team at Village Pointe Toyota turned a bad situation into a wonderful experience. Every car dealer says they "genuinely care", but this is the first time I experienced it!

Alayna Zach

My husband and I had a great experience at Village Pointe Toyota. We were lucky enough to work with Ramy Abaza who could not have made the experience better. He went above and beyond to provide information and answers to questions we didn’t even think to be asking. Ramy took so much time to help us make the right choice in purchasing a car that will work best for our growing family. Everything we asked for was right the first time and we never had to go through the hassle and headache of making any adjustments with the car we were guaranteed. The positive experiences we had ensures we will be back to VP Toyota for our next car purchase!

Charla Johnson

My experience with Village Pointe Toyota was great. They were personal and yet professional. George Vergara found the perfect vehicle for me, and Village Pointe Toyota is lucky to have him as a member of their sales team.😊 …

Ashley Wilkins

I had an absolute AMAZING experience at Village Pointe Toyota!! I'm so happy that I decided to stop into your dealership! Over the last year I have had some bad experiences at other local dealerships and I was absolutely dreading the car shopping ordeal, but thankfully Dean Johnson made my entire experience easy, fun, and stress-free!! He was very honest, friendly, knowledgeable, and willing to answer any questions I had! Dustin, in financing also did a great job when it came to signing all the paperwork, and a big thank you to Joey in detailing for taking the extra time to shine up my new car! I would ABSOLUTELY recommend Dean Johnson & the entire staff at Village Pointe Toyota to all my friends & family! Thank you so much for making this a great experience!

Tony Vacanti

I've had this 5 star review up for a while, but figured I'd return with some comments on my last trip to the dealership. Jose met me at the door promptly when I arrived, had the van I was looking at online pulled up to the front, and quickly guided me over the vehicle and my options to drive away in it. He was very easy to work with and wouldn't hesitate to business with him again in future. Julia had also helped me online and made it a point to come over and chat with me for a while in person while I waited for some paperwork to be finished. She was very pleasant and made me feel appreciated. Jordan is one funny dude! We had a great conversation and he led me through all of the financing and warranties/service plans, making it very easy to understand what my options were. The whole team did great!

Heather Jensen

Both Justin and the finance manager were very respectful of my time constraint and schedule. They were attentive to my requests and what I was looking for in a new car. They listened to what I had to say and my opinions. I would highly recommend them, as well as, the dealership, as a whole. May is a crazy month for me in terms of schedule and availability and Justin was very patient, accommodating, and flexible.

Karen M

Justin presented options for buying a new vehicle, leasing a new vehicle or buying my currently leased vehicle. I appreciated the extra patience he took to work with me. After a full day of work, I didn't have to wait long to complete buying my vehicle. I was grateful for the preparation that Justin did before I arrived. Sharrieff was enjoyable to work with as well and he explained the many options for extended warranties. Thank you both!

Tom Tomtom

We bought our first new car here just two weeks ago and had a great experience. They really worked with us, had lots of patience and flexibility! Our salesman, Harold is awesome and provided us lots of options; ultimately he was only interested is us getting the RIGHT car for our family and our budget. A very professional and pain-free experience, we are looking forward to servicing our new car there and will likely be seeing them at trade up time!

Lynnette Downey

We had the best experience at Village Pointe Toyota. We were looking for a small truck. We went in and Micheal Milan introduced himself as our salesperson. We told him what we were interested in and he took it from there. He truly was a great salesman. Our experience was good and when we decided to buy the the Tacoma all of the paperwork and getting the truck in to be detailed was done in less than one and a half hours and we were on our way.. We now own 2 Toyota's ( aRAV4 and a Tacoma) and will more than likely be going back when we are ready for another vehicle.

Michelle Mumm

My husband and I were in a tight crunch to get a car as my son's car was totaled by a deer. We had little time to look as we had to make a decision quickly as we were without a car. Our experience with the salesman Rusty Russell was outstanding! We were debating between replacing our son's car or getting us a new one and giving him our old one. We have had the best luck with Toyotas as we have five of them. We had no doubt that we would be looking for another Toyota as we have been driving them for 15 years. We were going back and forth on what exactly we wanted. Rusty's patience and diligence in getting us into the right car was admirable! Not once did we feel any pressure to buy even though we were on a tight timeline to get into a car. Kudos to Rusty for his hard work! I would recommend this dealership and most of all Rusty to anyone who is looking to buy. Thanks again for a great experience.

Stacey Carl

My husband and I flew up from Houston to look at one specific vehicle. The sales dude Rob was awesome from the minute I called until the day after I drove the new car home. He made sure the car was going to be a perfect fit before I even got there. We even found a common ground topic to talk about when we weren't talking about the car. Even though the process took a little longer than expected it was worth every minute. I never felt like I was being pressured into getting the car or doing the financing through them. Thanks for the awesome car buying experience.

cory lewis

What a great dealership experience. I bought a nice clean used car from them at a very good price. 2 weeks into owning it the battery failed. I called them and they said bring it in and we'll take care of it. The staff here is very accommodating. Not many dealership experiences like this around here anymore.

Trisha Moulder

Ask for Mike Hansen!! This was the best used car buying experience we have ever had!! The staff went above and beyond to help us with our long distance purchase. We found the car online and they had it cleaned up and ready for inspection and test drive in the climate controlled showroom a week later when we were able to pick it up. We were greeted with kindness from several staff members including the finance and general manager folks. It was totally worth the 3 and 1/2 plus hour drive!!

Stacie Van Cleave

Village Pointe Toyota has proved excellent customer service THREE times for my family in the last year. They worked with us to finance a 2012 Camry, a 2019 Corolla and a 2018 RAV4 while abiding to our budgets and vehicle desires. The stress-free buying process and honesty with miscommunication has me hooked as a customer for life. I can’t thank Joel (and his team top to bottom!) enough for going above and beyond to help me find a vehicle tough enough to get through Nebraska winters. I received this hand written thank you note in the mail today. Great, heartwarming customer service is still very much alive at Village Pointe Toyota!

Dana Bennett

My husband and I were talking about Village Pointe Toyota the other night on the way home from Lincoln. First we were talking about how much we loved our new Sienna. The topic came up because my husband loves the way the bright lights go on by themselves and off when there's a car coming. Then we started talking about how easy your dealership was to work with. We love that we were able to call someone in finance when we were in Lincoln and get a quote on the Corolla with an exact payment on the exact vehicle over the phone. That made it worth the drive to Omaha to buy the vehicle from you. It was a lower price for a better vehicle than the dealership in Lincoln, and you all were very honest and upfront and helpful. (We bought a Corolla and a Sienna in March.) I will definitely send someone your way if I know of anybody looking for a vehicle! Working with Jose was a great experience both times! We love Village Pointe Toyota, and we love our new Sienna and Corolla!

Kun-Yuan Lee

Robert A. was wonderful to work with all the way through my car buying experience. He was friendly, patient, and did not push us to make a decision. I was contacted with him through email for 3 months. That finally came to my decision that worth the trip from Florida to Nebraska to buy the car. Larry the finance guy was also great to work with and very friendly. I walked out of Village Pointe Toyota feeling good about my decision to buy a new car. Thanks everyone for a really nice experience! Kun-Yuan

shelly stevens

Cannot speak highly enough of the staff and service of Village Point Toyota. My husband and I received an ad in the mail for a great sale going on there, but our schedules prevented us from making the trip in person. We had great experience with past business at Village Point before, so we knew it was worth contacting them again to see if anything could be done. After browsing online to find the vehicle we wanted (chose the beautiful Sienna) we spoke to the Service Manager Kyle, who put us in touch with our personal salesperson Rusty. Rusty at Village Point Toyota listened intently to what we wanted in our Sienna, and delivered across the board. Which brings up the next point, due to our busy schedules, Village Point Toyota actually delivered the new vehicle to us, and also picked up our trade in for us…and we live 150 miles away! We literally did the shopping from our living room 150 miles away, and had the Sienna brought to us…not sure it can be any easier than that! We definitely recommend Village Point Toyota for your vehicle needs. They listen to your needs, went above and beyond our requested vehicle options, and their attention to detail and customer satisfaction is top notch! Thank you Kyle, Rusty, and the rest of Village Point Toyota!

Quin

Adam and Marshall clarified the pricing on my new 2022 Tacoma after some confusion with a sales agent. He told me when my truck is expected to come in and reaffirmed pricing for me. This is excellent service and will plan on continuing business with them in the future.

Vicki Earnest

We worked with Justin D'Angelo and he was awesome. He presented what he had that we may have been interested in. We discussed price and came to an agreement on price. After the sale, I had 2 or 3 questions and Justin was very responsive. I also want to acknowledge his Manager Jake who helped with an issue we had after the sale. It was an issue that could have cost me extra money and they helped me out. It's a great dealership that has great people to work with. I'd definitely recommend them!!

Genny Moore

I purchased my 2016 Toyota 4Runner and everyone at the dealership was exceptional! Danny Taylor was amazing at putting everything together and having everything ready so there was no waiting around. I was in and out of the whole buying gig in less than a total of 2 hours and I got a fabulous deal! Micheal Milan in the finance department cut to the case real quick and explained all the extra benefits in depth! They have been the nicest auto dealership that I have ever been to! You can sure tell that they not only take care of their customers but the company also cares for and takes care of their employees! I will recommend them to any and everyone I know! Thank you Village Pointe Toyota and Danny Taylor for putting me in my dream car!!!

Abigail Bragg

This vehicle purchase was by far, the best experience. Ben Copeland, was outstanding. He was friendly, had good follow-up, and made this purchase smooth. Ben Copeland, communicated with myself, electronically, until my husband stepped foot in the dealership to finalize his purchase. Hands down will recommend, Ben Copeland and the village point Toyota dealership to anyone looking for a new vehicle. We will definitely be return customers!

Leticia Lopez

Thank you Jose Lopez for helping my husband and I buy our new Toyota Sienna . We shop around for the best deal but I got more than that. I also got great service. Jose Lopez was very knowledgeable and is the one who found the vehicle that I wanted. I will definitely recommend him. He’s was very friendly, willing to work with me, and met my expectations. Will definitely go back to Village Point Toyota and purchase a future care with Jose Lopez

Jennifer Vogel

We just purchased our second car from Village Pointe Toyota, and I have to say that I was thoroughly impressed with the entire process. I was especially impressed with Dean, and I will make sure that he is our sales rep for all future car purchases. He went out of his way through every step of the process to make sure that we had the right car, at the right price, and that we were satisfied with the purchase. The car buying experience was pleasant and easy from the test drive all the way to the final paperwork. I would recommend him to anyone looking to purchase a new or used car. The facility is impressive, service is good in all areas, and it's a kid friendly waiting area that my wife can go to during service appointments. We had bad experiences at other dealers before Village Pointe Toyota (previously Old Mill for our first car), and we won't go anywhere else in the Omaha area. Jenn Vogel

JIM MOORE

We began our car buying experience with a few bad memories from 6 years ago. That was a bad experience. What made Village Pointe special was the pleasant buying experience enjoyed by my wife and I. We had the price negotiated before we stepped foot in the dealership instead of the back and forth hassle that we experienced 6 years ago at a different dealership. We purchased exactly what we wanted with the exact options for an incredible price. The staff at Village Pointe should be commended and a special thank you to Julia Stephenson, Mike Hansen, and Coreen Jones. From our online experience, showroom and sales experience, and the work in the business manager's office, it was an A+ experience!

Darren Raquel Necker

My wife and I had spent the entire day looking for a Camry, beginning in Lincoln and ending up in Omaha. The last dealership we visited was in La Vista and our experience there was absolutely terrible. We almost gave up, but decided to try and get to Village Pointe before they closed. I'm glad we did. We arrived just at closing time and Jose Lopez was there to greet us. He was so gracious and accommodating. There was absolutely no pressure for anything and he went to bat for us to get our offer. Instead, of coming back with a "no" he had something to offer that was reasonable and fair. After we finished with the financing, Jose was still hanging around so he could see us off. Jose demonstrated the kind of customer service that makes shopping for a car absolutely enjoyable. We would HIGHLY recommend Village Pointe, AND Jose Lopez!

Melissa Wild

Great service! They were able to locate and acquire a vehicle that's not easy to get! A week later, we drove off the lot with our new ride! Darnell and Joel have been great to work with and have gone above and beyond to provide us with the best car buying experience. I would definitely recommend.

Brittany Smith

Jeff Losee was awesome to deal with. He was a no pressure salesman. Went over everything in the vehicle and was very thorough with the explanation of the different features. Let us know exactly what we were getting into as far as pricing and worked with us to get the interest level we wanted/needed for financing. Larry Thomas, the finance manager, explained everything that we were getting in regards to gap insurance, maintenance plans, and checked with us on each step of the way to make sure that we were in agreement. Both of these employees were a joy to deal with. Village Pointe Toyota has some great employees and answered all questions that we had.

Lisa Schlitzkus

I went on Black Friday to Village Pointe just to figure out financially what I could do with my car situation. I went in and immediately was not attacked. I came upon Dean Johnson, a new salesperson with Village Pointe but not new to the business, and he was great. He let the car sell itself. He was honest with me when he couldn't answer my question and went and found out. Sam did all my lease paperwork and made it fast and painless. Finally, a shout out to Corrina. I thought my new car should come with a cargo cover and she made it happen in less than 24 hours! I could not be more pleased and highly recommend them all!

Andrea Lones

We recently purchased a Highlander Hybrid. After months of research and working with many dealers, Village Point most definitely stood out. We were offered a no haggle price, actually lower than we expected and receive very prompt responses from our Sales Manager, Justin. Because we don't live in Omaha, Village Point's responsiveness and ability to handle web/email communication with us was a key decision factor. I can honestly say this was the most pleasant car buying experience we have ever had and have recommended Village Point and Justin to our friends who are also in the market for a new car.

Ruthie Walter

Rusty Russell did a fabulous job with coordinating and facilitating our purchase. We purchased our Highlander from out of state (Illinois) and he made it pretty seamless. We were even able to have our vehicle driven to us, and our trade-in picked up by one of their Toyota drivers! Rusty was easy to work with, very responsive, and did his best to get us a great deal. I would definitely recommend him and this dealership!

Meghan Stroyek

I recently leased my 5th vehicle through Toyota and I honestly can’t say enough good things about my experience! Justin was fantastic and very personable. I was very impressed because he made his schedule work around ours and came in on his day off! He made the experience very stress free and quick! I never felt pressured and am very happy with my new car!

Robert Meraz

My sales representative Rusty Russell was outstanding. He listened and helped me find what I needed. I never felt pressured or rushed. This experience made it simple, easy, and stress free. I will definitely be back. The financing was a breeze too. This is how buying a car should be. If you are going to this dealership, I recommend Rusty.

Braydon Banik

Set up an appointment for the NEXT morning to look at a car. I got there and the salesman I originally had talked to and set the meeting up with was "too busy." We had to wait for another salesman to come talk to us. When he came to talk to us, he said they sold the car I set up the appointment to look at. No phone call or email telling me this. I don't live anywhere even close to this dealership and I wasted my time and gas driving just to have even more of my time wasted. I understand you want to make money but a call would have been nice. Update: They contacted me and tried to make things right. I appreciate the effort to try to rectify thing.

Corinne Steele

Donny was our amazing sales associate!! He has a great personality. I felt he gave us the best deal and did not try to work us over. Would highly recommend Donny at Toyota of Village Pointe.

Michael Lucas

Walked in to Village Pointe Toyota and was greeted my a friendly staff. We had already purchased our 2017 Sienna from VPT which was a very painless experience. Low pressure, stress-free environment led to an easy van purchase. So when I was ready to look for a truck I knew where to go. Mike Hansen provided a knowledgeable and respectful experience. He knew the Tacoma well and helped me understand all the features of the model I was interested in. Once the deal was finalized I walked away with a great truck for a reasonable price. Mike made my new acquisition painless and hassle-free. I will continue to deal with Village Pointe Toyota.

Melissa Poloncic

We had an excellent experience with Cole Gilbert at Village Pointe Toyota buying an awesome 2021 Highlander! Cole was extremely knowledgeable about the car and explained everything so well. Village Pointe Toyota’s buying process is seamless with a website that’s so easy to navigate. We love our new car! The Highlander is amazing and we’re so glad we bought it from Cole at Village Pointe Toyota!

Yannick Aremou

Amazing place and people. They’re truly willing to work with you to find the best possible deal. Of all the dealerships I have been in my life, this is hands down the best. Rusty Russel was my salesman and I am very pleased and thankful for his work.

Lisa Wise

We're Toyota loyal and after buying our last several cars at another dealership were hesitant to go with someone else but decided to give Rusty a shot and so glad we did! He was professional, helpful, kind and personable. He listened to what we were looking for and guided us in the buying process while allowing us to lead the sale. I'd recommend working with Rusty and Village Pointe to anyone and will certainly use him in the future!

Abby Jacobson

Justin was amazing to work with! He has been helping us for months, but has been patient with the process and continued to check in with us month to month. There was ZERO pressure to buy/lease, and when the time came to make a decision he worked with us for hours while we weighed pros and cons of the vehicles we were looking at. We took numerous test drives over the course of our time with Justin. He is always willing to answer any questions, give advice when needed and was able to help us ultimately make the decision that was best for our family. We will be back when our lease is up and hope for another amazing experience!

Leah Shaw

Our experience at Village Pointe Toyota has been exceptional. We asked for the best salesman, and we were sent to Rusty. Right off the bat, He had a no pressure attitude while also showing us exactly what we wanted. He took the time to teach us about our new car and the entire team went above and beyond to make sure we were happy.

Mark Ruch

I enjoyed the process of buying my car from VPT, as much as one can enjoy that type of thing. My salesperson was solid, personable and could answer most all my questions. Floor manager was nice and willing to deal. The financial guy was pretty good, as well, although I tire of having to say "no" to all the extra warranty junk during that process... you'll get that anywhere you go, though. Solid all they way through, and I look forward to having my car serviced there.

Brenda S

Service is good but as soon as I got home I was getting calls, texts, and emails asking if I wanted to buy a new car. I have had this one 6 months. I know there are people who do that but it was excessive.

Reverend Dr. Bruce Emmert

After about two months of research and watching I purchased a 2015 Toyota Highlander. The price was fair—not great—according to Kelley blue book and consumer reports but was in line with what I’ve been seeing at other dealers for similar autos. If I could have given 4 1/2 stars I would have. That’s the only reason I didn’t give 5 stars. The overall experience was good; I did not feel pressured. Rusty Russell, the sales person, was knowledgeable and low-key. Very pleasant to work with. I would definitely seek him out were I to need another Toyota. I do recommend Village Pointe Toyota.

Kali Lane

The staff and atmosphere of the dealership is friendly and efficient. I browsed their inventory online before going into the dealership. We called ahead with interest in a car and spoke with Jose. We told him our price range and ideal vehicle that we were looking for. He had multiple cars for us to view when we arrived. He was fast and friendly with making sure we felt comfortable with our rate and monthly payment. The process was smooth and simple. I am excited for my new purchase and appreciate the help and assistance we were given at Toyota.

Celia

Jeff Ennis was very professional, friendly, and helpful in my car buying process. He took the time to help me find a great car in my price range as well as followed up with me multiple times during and after my purchase. Would highly recommend Jeff if you're looking to purchase a car at Village Pointe Toyota!

Shelly Inzauro

Took my car in for some warranty work - Don Blazek was excellent to work with - from scheduling the appointment to walking me out of the facility with a smile. I could tell he really enjoys his job - helping people get the best service. The Waiting Room was clean - a surprising pleasant experience. The gals in the office were also very nice to work w/on my departure. Keep it up - Customers will return.

robert pearson

We recently purchased our second car from them,it is truly a great experience. Don was the salesman.Don went to the trouble of getting 3 cars for us to choice from. The best part of dealing with Village toyota is Jake the manager. After the sale their parts dept matched the price for our weather tech mats. The atmosphere it relaxed,friendly and the best prices in our area.

Katy Pfeiffer

We worked with Justin D'Angelo and had an excellent experience. We had visited two other local dealerships and Village Pointe gave us the best offer for our trade in and a better price on two new Toyotas. They were up front from start to finish; the first time I've actually enjoyed purchasing vehicles.

Peter Raun

I went into Village Pointe Toyota after doing a lot of research on the car I wanted to buy - a 2016 Toyota Prius. The dealership gave me a great online price for the care, Terry Weis was great to work with and didn't "overdo" it as a salesman, and Jake worked with Terry to get me a great price in the negotiating stages. They actively work to earn your business -- this is the second car I have purchased on my own, and it was leaps and bounds better than my prior experience at a different dealership. I would highly recommend the team at Village Pointe Toyota!

Deborah Brozanic

We had waited 6+ months for our Rav4 Hybrid from Village Pointe. Once Rusty Russell was assigned to our order, our new car arrived in about 4 weeks. He is professional and knowledgeable. Rusty carefully explained the new features of our new vehicle. He returns phone calls and text messages promptly. We appreciate his help and love our new car. Adam Westover also was very helpful with working with Rusty Russell and us!

Shannon Gerrity

Mike Hansen was wonderful to work with. We decided to go to Omaha because we had some bad experiences with the Toyota in Lincoln. Past experiences at the Lincoln location, I would feel pressured and manipulated and unhappy with the end result. Mike made our experience the polar opposite. He was understanding and did not push us to make any decisions. At the end of the day, he presented the different options and let us decide what was best for us. He was able to get our monthly payment down to something that was reasonable and affordable for us. We are very grateful to have worked with him and will most definitely consider working with him again in the future.

Sarah Critz

Matt Sell was extremely helpful. We came in to get our Toyota serviced and decided to buy a new Tundra. Matt introduced us to Rusty Russell. Rusty is amazing. He offered no 'fluff' whatsoever. He was very knowledgeable, professional and to the point. Extremely nice gentleman. I will be confident in recommending him to family and friends.

Ar Gaz

Transaction was done mainly via internet and it was a nice experience. I highly recommend Village Pointe Toyota especially Cody Dineen in sales who was very professional, accommodating and he knows well what he is selling. Cody was not judgmental and will try the best that he can to accommodate requests even if it seems unrealistic to his manager Adam. I will definitely do business with them again in the future and recommend them to others. A well deserved five star for their service.

Jason M

Great, fast service from Robb on down the line - they worked a great deal with us on a new 2018 Tacoma when another local Toyota dealer would not - well organized and didn't take most of the day to purchase a vehicle like other dealerships. We buy two new vehicles a year for our business and have been through quite a bit of the standard dealership practices in the past- these guys met us at where we needed to be on price and got us on our way quickly. Will buy again from Village Pointe Toyota.

Garry Kipp

This is by far the greatest and easiest no hassle sales experience I’ve ever in dealt with. I’ve purchased many new vehicles from various dealers and have never have this easiest of an experience. Told Justin what I wanted and he made It happen. Justin is the easiest and no haggling sales associate to deal with. Thanks to everyone that help on my recent purchase

Kenzye M

I usually dread the car buying process but for my two most recent cars- Terri, Donny, and the guys I've came across were nothing less than excellent. Even down to the end of the process, working with Finance. I have recommended this specific dealership to many people! Great customer service and great experience!

Amy Mick

I have never owned a Toyota but had several people tell me how amazing and reliable they are. I thought the Toyota Camry looked really good so I came out and got nothing but amazing service. I worked with Sam Saintizaire and he was very nice and helpful. I also have to thank Adam Westover for always coming through for me! I highly recommended working with these two on your next car deal.

Darren Ferguson

We had been to three different dealers before going to Village Pointe. Dean Johnson helped and showed us car they had just taken in on trade. The car was pretty dirty but we drove it and liked it well enough. We just weren't sure about how it would clean up. We worked out a deal with Dean and Scott the sales manager. It was a straight and honest deal with no games. Pat and Lamont must have worked their tales off as the car looked like a new car. This was one of the few times that a salesman's word actually surpassed by our expectations. Very pleased with Village Pointe and will return to get a car for our Son in November. Thanks Dean and Village Pointe.

Joel Rabe

If you decide to buy a car from Village Pointe Toyota I highly recommend you work with Anthony Collins. He is professional, polite, easy going and I felt like I could trust him right away. He listened to my situation and helped me work through the details of purchasing 2 vehicles in about 3 weeks. When it is time to replace my wife's minivan we will be sure to work with Anthony.

Cindy B

I recently got in a car accident where my Toyota Camry was totaled. I was already reeling from that experience but knew I had to find another vehicle quickly. I was referred to Rusty Russell. Rusty was the right salesman for the job. He was sensitive to my needs, a great listener, and patient. I usually hate the negotiating process, but Rusty took the mystery out of it and went out of his way to find me what I needed and liked. I am now proudly driving a new Toyota Highlander. I would definitely buy from him again and recommend him with high marks!!

Rich Hellyer

I was returning a leased vehicle and looking to lease a new Tacoma so I worked via the website to begin the process. Right away I was contacted by Mike who asked good questions to understand what I was looking for, how much I wanted to pay and what we be best for me. Mike did a great job of listening and following my instructions and eventually we were able to connect and get me what I wanted. He was not a pressure guy, he allowed to process to flow and my purchase was procured very quickly. If you are looking for a Toyota, give Mike Hansen a try.

brad balak

Nice facility and pleasant staff, but will not go there for maintenance work ever again. Every time we go there, it seems that there was "something forgotten from the maintenance list". Sent out bids for spark plug replacement for a 2012 Sienna to a half dozen companies in Omaha, and they came in the highest at over $700 (before I called them and they offered a coupon to bring it down to $650, which still is the highest). Spark plug service recommended to my wife for 90k mile service, but this isn't due until 120k mark. No reason to think they need replacing as engine running fine. Looking somewhere else for maintenance.

Austin Losee

Most pleasant car buying experience I have had. Jeff L. Is an extremely patient and knowledgeable sales representative, he made the entire process enjoyable and extremely smooth. He kept in contact the whole time with all the updates on the vehicle we were looking at. Couldn't be happier about our purchase! Thank you Jeff and Toyota Village Pointe!! 5 star service

Phil

My experience with Village Pointe Toyota was excellent. The sales staff were professional, courteous, and kind. Our salesman, Terry Weis, went above and beyond our expectations and helped us find the right car to suit our needs. He is knowledgeable and cares a lot about his customers.

Mitchell Dietz

My wife and I drove all the way from Minneapolis, MN just to work with Mike McHenry. He was extremely knowledgeable and committed to getting us into the type of car we wanted for a price that fit our budget. Ultimately, he got us the car we wanted (and my wife loves it) for a great price, and we made the trek back to snowy Minnesota. The people we worked with at Village Pointe are hands down the friendliest, most personable people we've worked with at a car dealership. They were attentive to our needs without pushing anything unnecessary. I would highly recommend this dealership to friends and family, and would definitely argue that driving down to Omaha is worth it!

Timothy Vogel

My best car buying experience by far. Village Pointe Toyota was extremely accommodating to my family and I as we made our vehicle choice. Jeff is a very helpful and caring salesman! I am thankful for Village Pointe Toyota’s friendly and dedicated employees. My car buying experience was relaxed and enjoyable!

Suzi Beedon

Car shopping is a much-loathed process for me but Mike McHenry and Jake Koch were very fun and pleasant to work with. They were easygoing and didn’t pressure me for anything. The facility was clean and well stocked with many different vehicles to look at. After my initial visit, they were considerate with reaching out to me about an incoming vehicle and checking to see if they could assist with any questions or concerns I had. Although I did not purchase a vehicle here, I would definitely steer potential buyers in their direction.

Steven Koontz

Erick was a great salesman and I was taken care of from the second I wrote the inquiry about the vehicle. The finance department was also great. Best car buying experience I have had.

Melissa Carter

My experience at Village Pointe Toyota was amazing! I always dread buying a new car. It always takes forever! This time around was quick and painless! Anthony was great to work with. After we talked about what I was looking for and what I needed for my family, he emailed me some SUV's he thought would work for me. I looked thru them and picked the one I liked. He had me fill out an application online. They pulled my credit and the finance guy Mike called me to verify a few things. I went in for a test drive and went back later that day to purchase my Jeep. This was the fastest car deal ever. I was in and out in under an hour. I am a single mom of 2 very active boys. I don't have hours to spend buying a car and they understood that at Village Pointe Toyota. Thanks to Anthony for doing all the legwork and to Mike for making the closing so quick!

Kyle Drews

This was my first time leasing a car and Justin D'Angelo was very helpful throughout the process. He was very friendly and knowledgeable about the vehicles he was selling. He helped me consider all my options and settle on the best car for my needs, a Toyota Corolla. With financing Jordan Bleibaum was also very helpful. He was very thorough in explaining what all my different options were and how they helped protect my car. He helped me find the right services that worked with me within my range. Will definitely return and would highly recommended!

Zach Porter

One of the best car buying experiences I have had. Our salesman, Larry Thomas, was knowledgeable, friendly, and never felt overbearing in an attempt to make a sale. He genuinely cared for us and wanted to make sure we made the right decision. Even several weeks after the sale, he followed up multiple times to ensure we were satisfied with our purchase. If you are looking to buy a Toyota, go to Village Pointe Toyota and ask for Larry Thomas.

Danny Garcia

One of the best experiences purchasing a vehicle I have ever had. The salesman at village point are great and very friendly. Mike McHenry was extremely helpful with the whole purchasing process. Only complain I have is the finance process there was a lot of playing around with numbers and did not make me feel comfortable. Other than that very good experience.

Kristin Kent

Rusty and Justin are awesome! They were so easy to work with and made sure we got exactly what we wanted and what we were promised. They went above and beyond, even getting a car from another state entirely to get us the style/color we wanted. Rusty especially took extra time with us the day we picked up our car to help us set up our phones to the bluetooth in the car and made sure we understood every "fancy" feature of the car. We could not have asked for a better experience and are so happy with our purchase. We will be back to see Rusty and Justin again for sure!

Samantha LaBrie

They did an amazing job from beginning to end. As soon as I walked in I was being helped. Buying, I mean leasing was a whole new experience for me and Justin made it seem easy. Even after the sale he's there to help in anyway possible. I highly recommend Toyota and Justin! 😊 …

Taylor Lane

Jeff was so great to work with. He made the whole process of me getting into a new car so easy! He is very personable, honest and was patient with all my questions. I was dreading the whole process but he made it so much fun and he made me laugh the whole time. I recommend him and this dealership. Thanks for everything Jeff!

Andrew French

My wife and I recently bought a new RAV4 from these guys and the experience was much more pleasant than the usual process of buying a car. Jordan Cervantes was our salesman, and he was very helpful and professional, not pushy, and really seemed like he wanted us to get the best deal. There wasn't a whole lot of back-and-forth with the sales manager before we got to the price we wanted. Likewise, the finance guy, Sam (can't remember his last name) pitched their service plan and additional services to us, but there wasn't much pressure.

Lynn Briscoe

The Service Dept is exceptional! My service advisor, Matt, kept me informed and updated on all aspects Of the extensive work I had done! This is the way a. Service dept should be run! Highly recommend to everyone! My daughter also had a great experience leasing a new car! Best Toyota Dealership I have ever been to!

eda wurden

I had the best car shopping experience ever with old mill toyota. It was above and beyond service started with a friendly greet from front desk, a welcome from sales manager, open questions for my needs on my new car and test drive from sales person Elliot and all questions openly answered in finance. I was so impressed with the knowledge Elliot had about the car, how he streamlined the cars matching my needs, and his professionalism. Later I was very impressed how sales manager made it so easy in one line for me to understand the value of trade in and how non typical and fun the entire transaction was. And again I was very impressed how patient finance manager with me when I had tons of questions about additional plans and transaction. I strongly recommend old mill toyota. If you want a top notch professional service with happy fun professional people , this is the place to go.

Zane Watanabe

Steven Tyler - Best Car Salesman Here!! As I was buying my first car, I had no idea what to expect. I started off wanting a Jeep Grand Cherokee, but my dad had me go check out Toyota just to see what they had. I was browsing the lot and Steven Tyler immediately saw my dad and I and calmly approached us and asked if we needed any help. I told him what I was looking for, and he instantly knew possible cars I might like. I test drove two, but they still didn't feel like the right one. I told him some specificities I wanted with my new car, and once again he hoped right on it and showed me 3 Toyota Rav4 - Adventure Series. Once I saw these, I knew I had to give it a ride. As I test drove, Steven told me about all the great features and capabilities that it held, the gas mileage, insurance and warranty, he knew everything about the car that I asked him and more. I ended up buying that car mostly because as I test drove it with Steven, the smooth ride itself along side with some great conversation with Steven, I knew it was the one. Steven's not like any regular dealer, he is a humble, hard working, personable, self sufficient, easy going, and most of all caring individual. As I drove my new car home, I forgot my second set of keys at the dealership, and so Steven personally drove them himself to my house and dropped them off for me. As it was my first car and my families first time buying from Toyota, Steven has implanted a very positive image of Toyota in my mind. He is the prime example of what a car salesman should be, and if you are looking at purchasing a new car, go to Village Point Toyota and ask for Steven Tyler! I PROMISE he will not disappoint!

Jenni DeWitt

The service department at Old Mill Toyota is phenomenal. I pulled right in and was treated with respect and kindness. My van was done and waiting right where they said it was going to be when they said it was going to be, vacuumed out and looking better than when I dropped it off. They said they will be moving soon and I am excited about that, because their location up on the hill is kind of hard to find. But one of the sales men talked patiently to my friend giving her directions up to meet me at the dealership. My overall experience was 5 out of 5. They kept their word and were kind while doing it so I am happy!

Deana Juelfs

Great experience! Had 2 nails in my tire and unfortunately they were in a place that could not be patched. However, I got a fantastic deal on a brand new tire. Kyle made my day! Not only was it convenient but I was treated with a great deal of kindness by everyone including the General Manager Steve Kurtz.

T

Thomas (newer sales rep) was a great. Didn't pressure me or push too hard to force me into getting a new car, but also did a good job of persuading me because at the end of the day it's their job to sell cars lol. Very nice, personable and worked with me on what I wanted. Helped me pick the right car for me. Knew his stuff! Love my new car and feels good to be in a car that is reliable and high quality. Also liked Larry who did my finance paperwork! Thank you guys.

Tim Staes

AC and the entire staff @ Village Pointe Toyota were very professional and pleasant to work with. Shout out to Rusty too who gave us an excellent initial impression of Village Pointe Toyota. They were located about 200 miles away from us but they had the vehicle we were looking for so we made the trip and purchased from them. We would consider purchasing from them again in the future.

melody malec

After a lifetime of looking for trustworthy car repair, I FINALLY found Toyota ! I feel that they will tell me what REALLY needs to be fixed, how long it will take and how much it will cost. When the work is finished, there are no "surprises" or additional problems they have found. I feel confident that the repairs have been done correctly. It is easy to make an appointment and the fact that they will give customers a ride home and back is fantastic. I hope they keep up the superior quality of customer service they are now providing. It is appreciated.

&Gacha_ Dragon

First time major purchase and I had a lot of anxiety about everything. I don't have a great credit score and had limited options. Everyone I encountered was kind, understanding, patient, knowledgeable, and professional. Sales team made sure all my questions were heard and answered. They went above and beyond to make sure my needs were met and I walked out with exactly what I wanted at a price I was comfortable with. Not only did I leave with an amazing car but also a chance to start over and rebuild my credit with an interest rate 7% lower than what I was approved for at home. I will definitely be coming back for my next purchase.

Francesca D'Angelo

The time had come for my leased vehicle to be purchased or traded in for a new lease. Justin was very patient and kind when I explained what my needs were and after a discussion we decided another leased car was the way to go for me. He was conscientious, thorough, and pleasant. He informed me promptly when my new lease arrived to the dealership and we made the switch relatively painlessly. The paperwork I needed to fill out with Brian Sharp during my visit was explained to me thoroughly and respectfully. Overall, this process did not take more than 40 minutes and Brian took the time to address each of my concerns. Thanks to both of you!

Begin Again

My wife and I purchased a vehicle from Village Pointe Toyota back in 2015. It was the first vehicle we had ever purchased from Village Pointe, but was our 5th Toyota. When we finalized our paperwork in the back office, we were presented various warranty options, which we had never even entertained before. We declined and the finance guy made a few other attempts to convince us to change our minds. Now, no one likes to be offered these warranties, especially when you have to keep saying no. The finance guy was never rude at any point but he was persistent, and my wife and I finally agreed to an MPP warranty coverage for 100,000 miles. Fast forward to today.... Our touch screen radio stopped working on our Highlander and with just over 40,000 miles on the car, the warranty from Toyota had expired. The service manager at the dealership we took it to (we now live out of town) called to MPP and got a brand new touch screen radio covered! We saved almost $3500 by having this coverage and had it not been for the professional, persistent finance team at Village Pointe Toyota we would be struggling to come up with the repair cost. Village Pointe Toyota and the finance department have made us lifetime believers in extended warranties and I can't thank them enough for doing what they did. We highly recommend them and since we have family still in Omaha, we will definitely be back to do business with them again.

Hamid Band

We only drive Toyota cars and Village Pointe Toyota has been our car place since we moved to Omha twelve years ago. Thanks to their service, we have never been stranded on the road due to any mechanical issue. They are just wonderful. Don Blazek is very special. We just love him as our service advisor. We just purchased our fourth nes car from Village Pointe Toyota, to replace an existing car (also bought from them). They are great. It is fun to negotiate with them, but in the end you leave happy and satisfied - in our case in the new car. Ewa, the salesperson, is a wonderful lady and it was great fun talking cars, food and other stuff with her. She is a true professional and paid attention to every detail during our car purchase. She as well as her manger called to follow up in class aw needed help or had questions. We recommend Village Pointe for its excellence and more so for it's people. Those we have done business with have all been just fabulous. Can't go wrong with them.

lumber buck

We set up multiple test drives with Cole Hughs @ village point Toyota. Cole is "easy like Sunday morning" to work with. He was very friendly ,extremely accommodating for our needs. We have been in many dealerships over the years and we felt very a relaxed atmosphere with out any pressure . Cole has made the buying process enjoyable . look forward to doing more business with him in the future

Nathan Denny

This review is based on my personal experience when purchasing the Chrysler Town & Country (2013) in February 2015. Before coming to Village Pointe Toyota I researched the Town & Country extensively. I assumed that I would have to haggle and negotiate everything to death as I had done in the past for other cars. So, I searched for the vehicle I wanted at the price point that seemed appealing considering the options and mileage and drove over to Village Pointe I was greeted by a sales person Michael Milan who was absolutely fantastic to work with. He was knowledgeable, well dressed and acted professionally from start to finish. One quick note: I visited 3 other dealerships before coming to Village Pointe. Michael was the only sales person whom my wife and I worked with that actually had a business card. That might seem petty to some but to me, it's a level of professionalism I come to expect. At a previous car dealership a sales person gave us his phone number on a crumpled up fast food napkin. "Really?" - I thought as he handed it to me. After showing us 5 cars I didn't want to buy I'd be hard pressed to remember which trash can I threw his "business card" in but there were plenty to choose from. But I digress... Michael brought out the 2013 Town & Country we requested and took us for a quick test drive. He demonstrated how the Stow-and-Go seats worked while also pointing out the numerous features on the van. Once the car started moving he answered all our questions but didn't bore me death with small talk. We returned back to the dealership and started the paperwork. I then met with Bob Eaton who was the used car sales manager and we proceeded to negotiate price. There was quite a bit of back and forth as we moved around on price but ultimately we left with a deal that we felt was acceptable. We were then taken back to financing where we said "no" to everything and were done in no time. I really thought it was going to be a marathon affair but start to finish we were done in about 3.5 hours. We were incredibly pleased with our experience at Village Point Toyota (and with Michael Milan specifically) and would absolutely do business with him when a new car is required. *I worked at a car dealership previously and noticed his name up on "The Big Board" three separate times that day. After my experience working with him I began to understand why.

bertrand Lim

I had a very happy experience to buy a new SUV at Village Pointe Toyota today, which did change my long time impression about Toyota dealership. I had bought many new cars and SUVs during the past 30 years and never made a deal with Toyota until today. It was because Toyota was not that flexible and competitive in price negotiation. Sales people at Village Pointe had changed my impression at this time. I got very quick responses and right answer from Mr. Jordan Cervantes and his manager every time I emailed them. I would strongly recommend Jordan as a right sales people to deal with. He is such a bright and nice young man and very patient to answer all of my questions. Best of all he and his manager really keep customer's preference in mind. I would be happy to recommend Village Pointe to my friends.

Procarecleaning

My wife and I drove to the Village Pointe dealership from Lincoln and were very pleased with how Justin treated us. He was professional, courteous, and genuine. He felt like an old friend that we hadn’t seen for awhile instead of a salesman. My wife and I would definitely go back to them!

Jerry Peltz

Recently I purchased a new Camry from Village Point Toyota. I had the good fortune to work with Rusty Russell and Michael Milan on my purchase. I have purchased many cars in my 68 years, but this was by far the best experience I have ever had. If you are in the market for a new Car I recommend you go see Rusty Russell who will help you find the right car at a fair price. I would also ask for Michael Milan, as your Finance Manger to get your paperwork handled quickly and correctly. Thank you Village Point Toyota for making my car buying experience a great one!

Tom Luther Jr

I had been shopping around for a new / used Toyota Tacoma, the other dealerships wouldn't budge on pricing / trade in value. Village Pointe reached out to me on a weekend with several options; I came out Monday morning, right out of the gate the price / trade in was hands down better than all the other Toyota dealerships. I purchased on the spot and was able to get 0% financing. Very happy with the truck and the service.

Kristy McGuire

I purchased a Certified Pre-Owned Toyota in September of 2016. Not one to buy cars often I was a bit leery of the process. I visited the lot twice over a few months and on the third time bought. Dean Johnson was my sales person; he was low pressure and provided excellent service. Pat, in paint and detail, fixed a minor scratch in the paint quickly and I cannot tell it was ever there. I would recommend VP Toyota and Dean Johnson, if you are looking for a vehicle.

Samantha D

The best experience I have ever had at a car dealership! This is my second leased vehicle from Toyota and I couldn't be happier with my decision to lease my 2014 Camry from Village Point Toyota. The salesman, Justin D'Angelo, was a pleasure to work with (and not bad to look at either!) and made my care leasing experience enjoyable. I would recommend Justin and Village Point Toyota to anyone who is looking for a new or used car.

Rick Erickson

We had a great experience here after visiting a lot of dealerships in Omaha to find the best car for us. Jim Paulsen was phenomenal helping us find what we wanted and needed without trying to pressure us in to things we didn't need. We couldn't have asked for a better experience buying a new car! Great from the help out front to the finance crew in the back. We have already recommended them to friends!

Robert Dodendorf

From the moment I stepped in the door, I was treated with respect. My time was not squandered by sitting and doing nothing. I got the best deal and trade in that I believe possible. Rusty was friendly and competent. His instructions on how to use the new features were A1 and introduced me to the service manager who scheduled my first appointment. Bravo!!

Mallory P

I am not from Omaha but Jose Lopez made the process of buying from Village Point very easy! He found me a car with the specs that I wanted and was able to have the paint treatment and auto start installed before I came down there which made it so there was one less trip we had to make to Omaha which we greatly appreciated! We love our new Toyota Sienna! Both my mom and sister have bought from Jose before and we will continue to do so!

Jennifer S

Deciding to buy a vehicle is a big deal. From the moment we started this process, the Village Pointe employees made this fun and worked well with us. From test driving a Highlander to making a deal and working with financing, everyone was excellent to work with! We have owned several Toyota vehicles and they have always ran well and lasted for years!

Mahoney Bed n Breakfast

Had a great experience buying a car from Jose at Village Pointe Toyota. They did a great job assisting me and walking me through the process. When I declined additional protections, they did not try to oversell them. They also let me know when I left something behind. I would go back for the next vehicle.

Trevor McClintock

I came to Village Pointe Toyota based on a recommendation from a friend. I was looking for a new company car, with very specific price points and packages. Tony Monette was able to help me identify and test drive the 2018 Toyota Sienna that we ended up purchasing. Tony worked hard to provide exactly what we needed and was able to meet our price point. He was very professional and courteous. I feel that he respected my time and investment that my company was making in this car. Thanks Tony!

Amanda Geissler

Due to the impressive customer service received while buying my last vehicle from this dealership, I returned to purchase my newest vehicle recently and experienced the same results. Every individual I received assistance from throughout the process was extremely receptive to my needs and thorough in detail and explanation with both car purchases. Vehicle needs, (purchase, insurance, and otherwise,) have been fairly and consistently taken care of. I returned to Greg Brady for this second car purchase after not only finding me the exact vehicle to fit my needs with first purchase, but was also available to answer any vehicle-related questions I had for the duration of ownership. My new vehicle is exactly what I needed, while he even went above and beyond to set up accessories included in purchase at the time of purchase. (Sirius, Bluetooth, etc.) Strictly positive experience.

peter templeton

My purchase of a used 2008 Toyota Tacoma from Village Pointe Toyota was facilitated by Salesman Rusty Russell. He was very friendly, professional, and helpful. The information he provided prior to sale was accurate and helpful. The vehicle turned out to be better than expected. All in all a great experience!

Franklin Stamm

We stopped into Village Pointe Toyota to begin what we believed would be the beginning of an arduous search for a vehicle. We were very pleasantly surprised. Micheal Milan greeted us pleasantly, and worked with us in a very professional, no pressure way. He took the time to listen to what we were looking for and why, then matched us up with a vehicle that suited our needs and in the price range we wanted. I recommend Village Pointe Toyota and Michael Milan highly! It was a 5 star shopping experience where everyone was friendly, courteous, and professional from beginning to end.

JEFF PETERS

Village Pointe Toyota is a modern facility that has everything that you would want in a car buying experience or diving area vehicle serviced. Staff are knowledgeable and friendly. Recently I had a problem with a replacement key that I purchased from a different vendor. They were able to cut the key but not able to program the ship within the key. That was my own fault because I bought the wrong model key. They didn't charge me the full price for cutting the key, but they did not charge me once I got the correct key 4 week cutting it. They gave me the key with the bad ship to use as a lockout key incase I did something stupid like locking my keys in the car. This way I would have something to open the door with to retrieve the working set. I got a lot of work done through them and the car always comes back with a fresh wash. Prices are reasonable for a dealership. That does not mean that they are inexpensive. Anytime you use a dealership the costs are much higher and you just have to factor that in. I recently brought a friend in who was looking for a car. They gave her a good price on the trade in and offered a fair price for the car once all the negotiations were done. It did not take long and they were very willing to help with anything that needed to be taken care of for the sale. The Performance Brand was recently bought by Warren Buffett's Berkshire Hathaway. If that matters to you then you know that you are going to get a company that is not out there to screw the customer.

John Cummings

I have purchased my last three vehicles from this dealership, and the service has been top notch. We have recycled the vehicles in my family, so we haven't ever had a trade in as we think the Toyota Brand and quality is hard to beat. The service at the new dealership is truly remarkable and I have to say I love the wifi now available in the customer waiting lounge. The new facility is much easier to get to than in Old Mill, so I am glad they made the move. Great place to do business.

Paul Madsen

Paul Madsen I bought a used Sienna mini van from Village Point Toyota in May of 2019. Big dealers often seem like they are experts at squeezing money out of buyers so I almost never car shop with them. Not so here! After the sales person went through his typical, somewhat annoying questions on the test drive, I got serious. Enter "Short Mike," a used car sales manger (another, taller, used sales manager there is also named Mike). ...Sorry I didn't catch your last name, Short Mike! Short Mike has top people skills and wasn't the stereotypical used car sales manager. Out of curiousity I made an offer on their van which they didn't go for. I had a similar van picked out elsewhere so I thought there was no harm in trying. VPT followed up with me just before I purchased the other van. They threw out the "What would it take?" question so I tossed out a number which they eventually accepted! My purchase at a very fair price was contingent upon them doing a wheel alignment because it pulled to the left A LOT. They threw in a free alignment and showed me the legit paperwork that it had been done. I took that paperwork, and without driving it again, transacted the deal. Well the story goes deeper. Driving away I was shocked to see the van STILL pull to the left! I complained to Short Mike who took a ride with me,. He agreed that it did and promised to make it right. This promise came even though I had signed the "As Is...Nothing More is Promised" paperwork! So I dropped it off and they gave me a free loaner car while it was being looked at. When I returned I was shocked. Shocked they had put new tires on the front of the van without asking me! I wasn't ready, nor did I agree to pay $250 for two new tires!! Short Mike then said two magic words: "No charge." Wow! There goes my preconceived perception of me dealing against a mammoth corporation! How can this huge operation take that good of care of a customer on a vehicle that they didn't make that much money on in the first place?? I happily drove into the sunset in a "straight driving" vehicle. But the story goes deeper! Yes, I'm working on my 2nd novel here.... :-) Two weeks after purchasing this now straight-driving van, I parked in my garage and smelled buring oil. Looking further I saw a puddle (not drips) of oil on my garage floor! It was just flowing out! TWO WEEKS after buying this van!! Short Mike hooked me with Don Blazek in service. Turns out that my 09 Sienna has a history of bursting oil "conduits." Toyota Corp paid for this repair under a recall "UP TO" 2016. Hey Toyota...it's not too late to pay! Enter the tow truck and more hassle. But Don was very pleasant and empathetic about the $550 repair. Despite that, I was not thrilled with a bill like that on my "new" car! But when it came time to pay up, Don said the dealership "felt sorry" for me due to the fact that this was a recent purchase. They cut $200 off the service fee! Skeptics would say that the $550 was a gouge price anyway but I researched the repair and it was not. Don even sent me home with some mats which helped soak up the oil on my garage floor! How cool is that? The dealership could have stuck me for much more cash than they did, but they DIDN'T! This was just plain good old fashioned small-town-like customer service and care...the SECOND TIME in two weeks. ...From a dealership owned by a massive corporation! So Mr. Wareen Buffet, Berkshire Hathaway's purchase of theVan Tuyl Group is doing you well right here in your home town. The customer-focused staff at Village Point Toyota is a feather in your cap and earned this customer's loyalty. I highly recommend Village Point Toyota's Used Car staff and Repair Shop service to all ! PS: I hope you enjoyed my story. This review is born out of my positive experience at Village Point Toyota--it is not fake or paid for or anything like that. Feel free to contact me if you doubt this. :-)

Joeleen Jones

Rusty exceeded every expectation I had. I didn’t come in expecting to buy a vehicle the same day. I just wanted to test drive a couple vehicles. He wasn’t pushy, he was very patient and very informative. He let me think about it for longer than most car salesmen would have and never rushed me. Best experience I could have asked for. Coreen in finance was quick and informative.

Brian Rhodes

The experience was great Christian and Adam are some reall good guys and did absolutely everything to get the payment on the 2018 Gt challenger to be affordable for me even thou I didn’t end up getting it in the end of you need a car make sure you get those to on the deal

Cheryl Dubas

CARLOS was so very helpful. He went above and beyond to help me find exactly what I was looking for. If you are looking to be 100% satisfied with a salesman ask for Carlos. Thanks for the help Carlos!!!

Chris McCullough

I am an internet buyer of all our vehicles (since 2000)...we buy and trade in every few years. We live in central Iowa...This time, we were buying a "keeper" for the long haul. AS ALWAYS, price determines where we buy ( a car is a car). Mike Hansen, Sales MGR was our man...and he certainly came through for us. Mind you, this whole deal/experience was done on line/cell phone! We discussed, we planned, we met, we bought/picked up....and all the while, he couldn't have been more helpful, pleasant, and thorough about our vehicle ('20 Tacoma), financing expectations (though we went back to "Dewey" for that), and set up/orientation of our new vehicle. There were no games or any run around tactics...it was refreshing and dare I say pleasant?! Anyway, thank you to Mike and Village Point...I LOVE our new truck!

Pam Schindler

I live in Lincoln, did most of my research online, had contact with four Toyota dealers, and it was Village Pointe Toyota for the win! Chris Risling was so helpful in making me feel comfortable and confident in my choice of both the vehicle and the dealership. There was zero pressure and I got the exact car I wanted at a fair price significantly lower than the competition. When I drove off the lot in my new RAV4 I was familiar enough with the basic features to take it on an immediate road trip. I highly recommend Village Pointe Toyota and especially Chris Risling! It is definitely worth the drive from Lincoln!

Jeff L

Trevor Johnson greeted us in a very timely fashion. As we discussed the Toyota models with Trevor, he answered my questions and provided a great understanding of the cars and SUVs. I felt comfortable at all times in our discussions and decided on the best SUV for me. Trevor is a great sales consultant and I would highly recommend him. Larry Thomas was very helpful in giving me options for my new Toyota and expediting the paperwork. Mohammad Rahman did a great job of explaining the process of buying a car at Village Point Toyota and gave me feedback about the process of pricing cars. I would highly recommend Village Point Toyota and Trevor, Larry and Mohammad to customers and prospective customers.

primetime

My faith in New car buying experience was renewed by Mike Hansen and the Village Pointe Toyota team. From start to finish Mike made the entire experience easy and actually enjoyable. To say it was simple would be an understatement. Mike went out of his way to give me time to think, explain the vehicle and service options and the final kicker....ZERO pressure! Thanks Mike...I have found a new home to buy cars for my family and friends.

Keith Long

I recently got a great deal at Village Pointe Toyota on a 2013 Certified Camry. I worked with Mike Hansen and Dean Johnson. Mike was patience with me and showed me two different Camry's and got me into one at the price point I was looking for. Mike also found owner manuals for the car when there wasn't any in the car. Dean helped me out on a couple of items after the sale that I really appreciated. Both were really professional and great to work with. I would recommend both of them and Village Pointe for getting a good deal.

Julie H

First time buyer at Village Pointe Toyota and from the moment I walked in I was treated with the utmost kindness and respect. Jordan is a fantastic person to work with as he listened to what I was looking for in a vehicle. No pressure sales, great personality, made the experience fun! I highly recommend him and Village Pointe Toyota.

Gary Hochman

I live in Lincoln and drove to Omaha, as Village Point Toyota had a large inventory of certified used Toyotas. I got a great deal on a certified 2013 Camry with the help of two excellent sales people, Corey Bird and Dean Johnson. Corey began the deal and was knowledgeable and patient in finding the right car for me. Dean was equally personable and attentive, so much so that he even went the extra mile - literally - driving the car to Lincoln (60 miles) to complete the deal and arrange financing. In addition, I received personal customer care from sales manager Scott Draper and general manager Steve Kurtz to approve my deal. I appreciated their attention to customer service.

Roger Manley

My Husband and I had an exceptional customer experience with Jordan. He was very pleasant and knowledgeable about the vehicles. He did not pressure us to buy the vehicle that day. He found us the exact vehicle we wanted and even stayed till 10:00 pm the night we purchased our Rav4. We would definitely recommend Jordan for a very pleasurable experience purchasing a vehicle.

Willaim McGee

The absolute best car buying experience!. From start to finish it was fast, efficient and friendly. I know some dealers want just a sale, but I felt everyone not only wanted to help buy a car, they wanted us to come back and buy our next one. This is the second vehicle we have gotten from them and we will be back to get the third.

Sabrina Lee

Village Pointe Toyota was an *amazing* first car buying experience. I went there on a whim after someone mentioned to check it out, and I'm glad I did. The environment was incredibly friendly and the staff was all smiles. I showed up with a TrueCar estimate on a vehicle I wanted and the price was honored completely. My car had to be brought in from another state and my sales representative called me every day to let me know when a deal was made, when the car was on the road, when the car arrived, when my extras were put on the vehicle, and when my car was ready! I was very grateful to have someone who was willing to dedicate that much time to me. If you specifically want the dedicated rep I had, his name was Terry and he was wonderful. I would purchase a vehicle through him any day.

Zach Lederer

We bought our first Toyota here through Brian Walsh. Cannot say enough nice things about this guy - he is very knowledgeable and seems to be a veteran over any sales people we have gone through at other dealerships. Would recommend going through Brian, and would also recommend getting your Toyota from this location in particular.

Jeff Schovanec

Our experience was pleasant. The dealership is a very nice, well-organized, comfortable facility... as dealerships go. But, our salesperson made the experience worthwhile. Rusty was extremely helpful, knowledgeable, courteous, professional and to the point.

Deirdre McMurtry

I've always loved Toyotas, but Terry Weis has made it a fantastic experience to buy a car. I leased through him at Village Pointe Toyota three years ago after an awful experience at the Toyota dealership in Bellevue. He has always been very helpful in answering questions, never pushy and very up front about the vehicles and pricing and everything I need to know to make a good decision, including a lot of things I hadn't thought of as a first time leasee and recently as a first time buyer. He and Michael Milan have been wonderful to work with at every step and helpful in letting me know how to get the most out of my service plans. Thank you so much for making a stressful process easy and fairly enjoyable!

Benjamin Clark

Had a great car buying experience with Graham and the finance guy (sorry I forgot his name). Graham may be new to the game, but I can tell he’s going to do very well in the car business! He was extremely helpful before, during, and after purchasing my badass 2018 F-150 STX. Thanks again to the Village Pointe Toyota team!

Larry Hall

We were looking for a Yaris iA to replace the one a deer totaled. We already knew what we wanted, because the deer totaled vehicle was identical, just a year older. Contacted dealership directly, were given a very good price without any hassle. Dealt with Rusty Russell, who was excellent to communicate with by phone, email, and text as necessary. He was very professional and helpful, can't say anything bad about the experience. Would buy from Rusty again

Roxy Kardell

We went in not looking for a Toyota but ended up coming back and buying one. I couldn't have been happier. I know they want the sale, but I never once felt pressured into making a decision. They were exceptionally patient while we figured out financing and were completely accommodating to all of our requests and needs. I cannot imagine buying a car from another dealer. I would fully recommend VP Toyota to anyone.

Linda Ritenour

This is the first time I have have been to Village Pointe Toyota and I will return when I am in the market for another vehicle. My salesman was Greg Brady. Greg was very professional and comfortable. He was knowledgeable about the vehicles I test drove. The process was pretty painless and I love my new car.

Brad Heisey

Tony did a fantastic job in showing and explaining the Toyota Highlander to us. We have been looking at a number of different vehicles from several manufactures but were very impressed with the Highlander. Tony took time to make us comfortable and to describe all of the features on the vehicle. We were given time to allow both my wife and I to test drive the vehicle and get comfortable with it. The negotiation on price went well and we ended up purchasing the 2018 Highlander Hybrid and closing the sale and receiving the vehicle was an easy process. Very personable sales and finance department in Tony Monette and Jordan Bleibaum.

Drew Mathews

We found this car online and requested additional information. We received a call from Julia within minutes. She was very helpful and transparent with info on the vehicle. Being that we live 4 hours away we were eager to come see the vehicle for our own eyes. I was concerned that they would no be open on Father's Day Sunday for us to drive down and see it, but sure enough they were and Julia set us up for a noon appointment. Upon arrival she met us in front of the parking lot and immediately went to get the car. It was immaculate and the price was perfect. Julia was so helpful on features of the car and very kind to our two children. Every question we had she either knew the answer or was able to locate the answer fast. She was very personable and shared personal and business stories with us just like a friend would. We highly recommend her and wish her the very best as that is what we received, the very best, when we were there.

Jim Harrington

Justin set us up to drive a RAV4 for two days, and I really enjoyed having that car to drive. I was ready to buy, but we kept thinking about how it was little small for us when we have our grandchildren with us. Justin started talking to us abut how we could get into a Highlander for just a little bit more money. After we thought on it for 24 hours, we were convinced - he found us just what we wanted for color and trim, and the next day we had it - an excellent experience provided by Justin.

Ida Grow

Wonderful Place. I have had the best experience purchasing a vehicle from them. Everyone was very friendly and easy to work with. Andy my (sales person )and Corinna (the manager) offered easy options on the purchase of my new Highlander. I am sending everyone I know to Village Pointe Toyota!

Jessica Shull

Very pleased with the service we received from Terry and Rob! Both salesmen made it really fun to buy a car. Mike, Corrine, and Auto who we also worked with were really great. All staff were very professional. So glad we made the drive to Village Pointe!

Nancy De Vries

I am always greeted promptly and courteously. The highly competent, very professional people at Village Pointe Toyota are always friendly and right on top of all pertinent information. The person who assists me and guides my car (and me!) through the process is Randy, He is superb and he remembers me personally every time I come in. There is a Toyota dealership in my city, which is a little over an hour away, however, I drive to Village Pointe because of the excellence of their service, their *always* helpful attitude, their attractive waiting area, and because every part of bringing in my car for servicing is 100% outstanding every single time. As a result, I NEVER have trouble with my vehicle. Thank you, Village Pointe. Village Pointe Toyota wants to make it work for you. And they do.

Owen Stuckey

Great experience. Rod was friendly and attentive, and very prompt with giving me all the details whilst allowing me to make my own decisions- he did his sales pitch and left it at that. I was at the location for service to my 2013 Toyota Yaris LE hatchback. All I was there for was a routine oil change with the synthetic additive. He did try to sell me on the premium service, but when I made the decision to go with the basic package, he graciously took my business. The only reason I gave 4 stars instead of 5 was due to the (in my opinion) overpriced offer to analyze my check engine light - $115.00 just for the analysis. I own a bluetooth car-computer adapter that transmits information to an app on my tablet that tells me all my car's diagnostics as well as check light meanings- I discovered the source of my check engine light and repaired it myself for $20- including the cost of the adapter. Overall, an amazing customer service experience. Also, they fixed a squeak in my door that I didn't even mention to them- for free!

Marina Sewell

This was the best car buying experience ever. I knew what car I wanted, went in and took a test drive and got the paperwork starting right away. Toyota's College Grad Rebate program really helps with financing a new car and I couldn't be more thankful. Jordan was really easy to work with and really tries to make the purchase happen in your favor.

Grand Parent

We had a truly great experience purchasing our new Highlander. Danny was very patient with us answering all of our questions, and explained all the features. He was very personal and helpful, not pressuring us in any way. Highly recommend this dealership and Danny to anyone interested.

Katelyn Leming

Justin made it possible for me to break my lease early and get into a new lease that was perfect for me based on my situation. He took the time to hear about what I wanted and needed--then made it happen! He was patient and honest throughout the few days of working with him. Highly recommend working with Justin because he made the experience stress-free and enjoyable!

Matt Mundt

Justin did a good job working with us on a trade into a new lease for a reasonable price. He was very kind and was there for us when we needed him. Larry did a nice job on the paperwork side of things and helped us understand everything.

Shena

I came to this dealership with a list of what I wanted for my next car. The list was long for the price I wanted to pay but I was firm on my wants. Ben came to the rescue not only did he find all the wants I wanted he also got it to the price I wanted. They didn’t have the car color I wanted so he called around to dealerships that owed him a favor. Within 15 mins he called me back and said he found the color I wanted. Zero other local Toyota dealerships could meet my list, in fact it’s like they ignored it and wanted my time showing me cars I didn’t want. I didn’t even have to leave my couch with Ben. He found what I wanted and all I had to do is come in and sign some papers and drive off. Ben has earned my business and he will always be my go to for car shopping. I am so impressed with this dealership and Ben. Thanks Proud owner of a 2018 Camry.

Alison Thomsen

Salesman Corey Bird was great to work with and he made the car buying process really easy! He listened to what I wanted, found me several options to look at, finding me the car I ended up buying that day. I never experienced the "high-pressure sales" that can be associated at car dealerships with Corey or any of the personnel at Village Pointe. I will definitely be going back when I'm ready to buy my next car.

Joe Wolff

My experience with Justin was hard to define at first. He first contacted me back in the fall to talk about the lease-buyout program that Toyota offers to those whose lease is coming to an end. My consistently busy schedule made it difficult for me to return his phone calls in a timely manner, let alone schedule an appointment at the dealership. Justin didn't give up on me though, and when I finally did get to meet him in person, I found him to be extremely professional, personable, committed, and focused. Personally, he is closer in age to me, so I think he knew how to talk to me the right way. I never felt like he was trying to take advantage of me and always felt he wanted get the best value out of the end product I was seeking. Overall, I would recommend Justin's business and service to anyone. He does an exceptional job at making you feel at ease during the whole process, and never emits any sort of pressure to make one decision vs another. 10/10, will do business with again!

Scott W

Great experience at Village Pointe Toyota. Don G, our sales manager, was extremely helpful and accommodating. We purchased a few vehicles from Don. Both vehicles were priced very competitively and we were given very fair trade in values for our previous vehicles. We highly recommend Don G and Village Pointe Toyota.

Robert Terp

I will never take my vehicle anywhere else for service! Brandon Horton in the service department went WAY above and beyond the call of duty to help me with an electrical issue. He was kind enough to hook me up with their extended warranty company when I had a coverage question and then took my car in on an overbooked day because he knew I was in a bind. I could not have asked for a more pleasant experience from a knowledgeable and friendly staff. Keep up the good work!

Bob Levesque

We recently worked with Dean Johnson at Village Pointe Toyota to procure a newer car for one of my daughters. The experience was very good. I don’t usually enjoy the process of looking for a car, much less helping someone else. Dean made this a no-stress experience for which I am very grateful. He understood what my daughter needed, a four-wheel drive, and her specific requirements too, comfort and affordability, to name a few. By the end of the visit, my daughter had a car that was right for her. Thanks Dean!

Jim Akers

I have been a customer for over twenty years. Started when they were Old Mill Toyota. I have bought some cars from them but have mostly gone to them for service. They have always taken very good care of me and my cars. To me they are friendly and knowledgeable. I do not take my Toyota cars anywhere else. Don in service writing and Kevin in service have become friends as well as persons who take excellent care of me and my cars.

Michael Garretson

I was very happy with everyone we made contact with at Village Pointe. Greg Brady was very helpful from our first email and phone call to closing the deal. He was courteous and was able to answer any questions we had the day we came to test drive and purchase our Sienna. The waiting rooms were great for our family during our time spent at Village Pointe.

Aaron Pack

I have been in pursuit of buying my first new car. When making such a big decision it means the world to consult with people who have my general interest at heart. Rodney was personable from the first time we spoke and my wife and I felt very comfortable working with him. He was thorough in his explanation of the new Toyota RAV4 and its features but was also very open to our questions. He was very clear and open about the financial side of things as well. Too many times dealerships are vague and rush the customer, leaving the impression that there is something to hide. Village Pointe Toyota was a breath of fresh air. We will be recommending Rodney and this dealership to any of our friends that may be car searching.

Jaime Kajiwara

Go here before considering Corwin Toyota, you’ll thank me later! Spent the morning at Corwin only to be lied to and disappointed. We decided why not, lets drive 30 minutes to VP Toyota and see what they have. What we found was excellent customer service, class, and good hearted people. Walked around the lot for 15 minutes to ensure they had exactly what we wanted. Walked into the lobby and was greeted by Jeff L. Told him the truck of interest and within minutes we were test driving. Jeff tried everything in his power to lower the price, even taking as much as $5k off the first truck but it was unreachable due to add-ons (lift kit, tires, wheels). Yet he was quick to point us in the direction of another similar vehicle. Because it was a Saturday and apparently their busiest day of the week, VP Toyota allowed us to take the vehicle home for the weekend and return on Monday to finalize the paperwork. Monday morning we drove up to VP Toyota and was met Jeff who within a few minutes introduced us to Coreen to finalize the paperwork. After about 30 minutes we were on our way. The entire time there we were met by smiling staff who ensured we were being helped and that we knew where the refreshments/restrooms were. Not once did I feel pressured into buying something or feel the Customer vs Dealership aura you hear about at other places. Thanks Jeff and VP Toyota!

Mark van Roojen

Justin D'Angelo helped a friend buy a car several months back and right away did better on price than anything else we could find, even with much haggling at other dealerships. He was also friendly and transparent, so my spouse and I went back to him when we suddenly needed/wanted a new Corolla. Once again we got a good price offered to us right away, and wound up with a car we like. Thanks!

Liz Fitzgerald

We just recently bought a certified used RAV4. We were actually looking at getting a different vehicle when our salesman, John Morrison, showed us the one we purchased! It just got off the truck, and he had it waiting for us when we pulled in! We showed up close to closing time, and ended up having to stay late to finish the paperwork! He was very knowledgeable and showed us all the features of the car! He was not pushy and took the time to listen to what we wanted, and we got an awesome trade in value on our old car! Definitely will be going to see John Morrison for our next purchase!

Ed Mikolajczyk

When we went to VPT, we were just beginning our journey toward replacing our aging SUV. When we met Greg and Corrina, we knew we had the right dealership. Greg worked diligently to help us find the right combination of price and features. And both he and Corrina did a great job of getting us the best deal. It worked so well we also decided to buy a Camry. Of all the sales reps we worked with on this latest search and in comparison to past purchase, Greg was the best!

PNY

We bought a Toyota Tundra from here a few months back. Vershan Jackson is the best car salesman we have ever worked with. He got us the vehicle for the best price and interest. He listened to our needs and got us mostly that! I say that only because I wanted a black truck, and we ended up with a red one, but it was one heck of a deal. How could we say no?! Thank you to everyone for being so kind and willing to work with our budget!

Judith .N. Obodougo

Excellent service to their Customer, and help to get you on the ride you want. Like the neatness of the place, and the free oil change and car wash offered when you service your car. Justin is a great salesman to work with. He is honest and make sure you get a great deal that you are satisfy with.

steve lazoritz

The service department is Amazing ! I was greeted instantly! The service advisors, Brandon and Chase handled my warranty work professionally. They kept me advised of progress and were very diligent in keeping me up to date. I was driven home and picked up promptly. And they have a FANTASTIC coffee maker! What more can you want from a service department?

Stephanie Dorrough

My husband is currently deployed overseas, so I was very uneasy knowing I would be purchasing a vehicle alone. My son is a little over a year old, and he needed to come with me to the dealership, which could have turned into a negative experience for us, as buying a vehicle takes time. I met with Justin, who showed us around the dealership and pointed out the play area for children should we ever need to take a break throughout the process. Justin was very good with my son, taking extra time to pay attention to him, ask about his needs, and make sure he was also taken care of throughout the car-buying process. Any parent knows how invaluable this is, and I appreciated him focusing on my needs as well as my son's. I went into the dealership with an idea of what I wanted to purchase, so Justin wasted no time in answering all of my questions about the Rav4, how it handles, what makes it a great car, etc. I'm uncomfortable in situations where a sales person disregards my personal desires for their own agenda, but Justin was the exact opposite. He truly listened to the things I wanted in a vehicle, without trying to persuade me otherwise. I wanted FWD, and he easily could have given me a number of lines about why AWD is better, but he didn't. If there was something I was unsure about, he answered me thoroughly so I didn't walk away confused about what I was getting. He was quickly able to pick out a vehicle that met my needs and take me on a test drive. The vehicle itself was exactly what I was looking for, and I felt completely at ease behind the wheel. Justin assisted me in tightening the car seat when I couldn't pull the straps tight enough (something I normally have my husband take care of). My son was very comfortable in his presence throughout this process. After the test drive, we discussed pricing. He gave me a detailed description of where the cost was coming from, went over my options, and made sure I had everything I needed to take back to my husband prior to making a final decision. I came back on day 2 after having spoken with my husband, who was impressed with the honesty and deal we were getting. He already has a Toyota, and has never had a negative experience, but I know he was concerned about me having to purchase a vehicle with him halfway around the world. Justin offered us financing through Toyota and walked me through what I would need to bring based on our family's unique circumstances. We qualified for a military discount as well, which added to the positive experience. At one point, my son was getting antsy and one of the women who worked there came over and talked with him/made silly faces to make him smile. He didn't want her to leave. It was so refreshing to see the staff go above and beyond. Our situation made the process lengthier than it typically would have been, to no fault of Toyota's. Even so, the staff was efficient, friendly, and thorough in making sure our needs were met. In the financing office, I had questions about a warranty package and asked if I could contact my uncle (also in the car business) to ask his opinion. They spoke with him, encouraged him to advise me, and helped me through the necessary paperwork. When it was time to get into my vehicle, the dealership was closing (I came in late afternoon). Justin stayed an extra 40 minutes to walk through the blue tooth, help me set up the voice settings, go through each feature, and so on. I am sure he wanted to get back to his family, but he put my needs first, when he easily could have gone home. I would highly recommend Justin and toyota village pointe based on their quality customer service. Toyota is a great company, and this dealership had a great staff. This situation could have been a much different experience for our family. I am so grateful for the way we were treated, the quality of the vehicle, and the quality of the employees. I'm very satisfied!

Brian Craig

Justin D'Angelo was absolutely wonderful to work with. He is cordial, detail oriented, and was certainly out to understand out situation in order to better serve us. He is not high-pressure which made my wife and I feel welcome. Overall, Justin was easy to work with and I recommend him to anyone in the market for a vehicle.

Emily Bartholomew

The BEST Car buying experience I've ever had! Walked in "just looking" because I really wanted a Honda Odyssey....ended up leaving with a Toyota Sienna. Work with Andy Grassau and he will exceed your expectations and get you the deal you want and leave the haggling to another dealership. The entire dealership as a whole was customer service oriented and inviting. I will be going back to Village Pointe Toyota to purchase/lease vehicles in the future for sure!

Neil Wise

Sales Consultant Jim Paulsen played a significant role in assessing my experience with Village Pointe Toyota's being truly exceptional. In May 2017, My first exposure to Jim's style and expertise in obtaining a 2017 Corolla from Village Pointe Toyota. The greatest compliment is my choice for him to assist again in my purchasing a new car. His approach is designed to maintain complete costumer satisfaction throughout the process. Not only did I get an exceptional deal off the MSRP, but it was an enjoyable process.

James Osborn

Village Pointe Toyota did an excellent job of helping me getting my new car. Jesse Williamson was my sales rep and he was very helpful with explaining car features and was also pleasant to talk to. Greg Beethe also did a great job explaining the finances to me.

Catherine Lippert

I was very pleased with the final result of my deal. I was able to get the car that I really wanted at the price that fit my budget. Anthony made it easy on me and was very mindful of my time. So excited about my new car! I would recommend Anthony and the dealership to my friends! Very pleased!

Douglas Rimington

The entire transaction was the best I had ever experienced. The deal was structured in a non dramatic manner. There was no hard closer brought in to strong arm me to commit. It was a very professional and a genuine I care attitude by all members of the team. If you are looking for a great car at a extremely competitive price nor back end trauma come out and see the staff at this wonderful dealership brought to you by the Berkshire Hathaway Group!

Diane Sison

My experience with Village Pointe Toyota was exceptional. Elliott was truly exceptional. He knew Toyota in and out and went out of his way to explain everything to us and upon delivery of the car he not only explained all of the features to us but made sure that everything was set up exactly as we wanted and that we knew how to operate everything in case we later wanted to make changes. He is definitely an exceptional asset to your company. He is truly a product specialist and knows Toyota products very well.

Travis Huizenga

Love the energy, and passion the dealership brings. Great people to work with, and you can tell they are looking out for your best interest. Joel and Colton helping me purchase my 2017 Chevy Malibu, and I love it. I will be back.

Clint Langer

My recent experience with Dean Johnson at Village Pointe Toyota is my best car buying experience. I had been searching for a very specific vehicle for several months. After a long investigation of new and used models, I finally decided to purchase a new model with a local dealer. Unfortunately, that salesman failed to secure my vehicle before the year-end rebates expired. I then began negotiating with other dealers and was moments away from making a final deal on a new vehicle. I was literally on the phone pricing accessories when Dean Johnson called me. I had spoken to Dean a couple weeks ago about a used model on his lot. I had initially decided not to pursue that vehicle because it was nearly 800 miles from where I live. When he called on this day, I told him it was just too far to pursue. His immediate response was that he could solve that problem for me. Dean started investigating options and gave me an offer I couldn't refuse. Within a matter of a few hours, he was on the road and driving the vehicle to me. My search for this specific vehicle was finally over. I took a huge risk buying this vehicle without ever test driving it or seeing it in person. However, Dean Johnson and several other employees of Village Pointe Toyota handled things so professionally, I was compelled to trust them. I must confess that when I arrived at our designated meeting place, I was still concerned that I might have taken a foolish risk and that I was about to be defrauded. All of those concerns vanished when Dean pulled into the lot with a vehicle that was more impressive than I had imagined. Dean had just washed the vehicle and filled it with fuel. The delivery of this vehicle was first class service. I will apologize for writing such a lengthy review but I am so impressed (frankly shocked) by this experience, that I feel it is necessary to tell virtually all of the details. Dean Johnson and the other folks at Village Pointe Toyota have earned my trust and that is a hard thing for a car dealership to accomplish.

Mikala Harden

Excellent service. We didn't buy our Toyota through this dealership (although I 100% wish we would have), but we do get it serviced here and the experience is always great. The service managers are friendly and knowledgeable, the waiting room is huge, really nice, and offers free coffee, snacks, and wifi.

Patrick Wolff

I just bought a certified pre-owned 4Runner here. The certified ones come with a nice warranty. The test drive and buying process was pretty good. It took over 3 hours though. I worked with Jordan, and he was really polite, knowledgeable and personable. I would recomothers working with him. Be ready to be up-sold when/if you work with the finance person... extended warranty and undercoating mainly.

Ryan Fleming

Rusty Russell went above and beyond to get a video and pictures of a car to my wife and me because we couldn't make it in right away to look at the vehicle in person. We knew that we liked the car, but it helped us decide with the video walk around and extra pictures. We decided to put a deposit on the vehicle and ultimately ended up with it after seeing it in person. If you are in the market for a new car, I would recommend giving Rusty at call. Thank you! Ryan & Nicky Fleming

Mary Pawloski

Purchasing a car is always a really stressful experience for me. Working with Chris Risling at Village Pointe Toyota was the exact opposite of that. The entire process was worry free and stress free. All we had to do was share with Chris what we were looking for and what we wanted. He made it happen! I will refer everyone I know to Village Pointe and in fact, my husband is looking at getting his next vehicle from them now. This is my first Toyota and I can't wait to get my next vehicle from this dealer. Thank you!

Hotel Specialist

We were fortunate to have Jim Goll as the salesperson we worked with when purchasing our 2nd Camry. Jim was extremely knowledgeable, fair and honest.He took time to get to know us and helped us find the perfect car for our needs. My husband and I have come to this dealership for almost 20 years for service and to purchase previous Toyotas. We shopped other dealerships, but we will never go anywhere else. The service is exemplary and we both thank Jim so much for a great experience..

magaz97j

I would like to thank GM Steve Kurtz and the staff at Village Pointe Toyota for getting myself a great deal on my new 2018 Toyota 4Runner! Mike McHenry in sales made sure I was happy the whole process. New car manager Jim S worked his magic on my price, and Pre-owned manager Jake K made sure I got a good deal on my trade too. Thanks to Coreen and Sam in the finance dept making sure the final step was as good as the first! Andrea G. Glenwood IA

Brian Craig

My wife and I enjoyed the best buying experience we have ever had. Michael Milan was very knowledgeable and helpful throughout the process. He knew the entire inventory and was able to answer all our questions. We chose the 2015 Rav4 Limited and we absolutely love our choice. We fully recommend Michael and Village Point Toyota to anyone looking for a vehicle.

Jenny Ptacek

I had a great experience at Village Pointe Toyota. I started working with Jordan and ended up buying a 2015 Avalon from Dean with the assistance of Scott.(jordan had customers come back from the morning) everyone was very helpful and knowledgeable including michael Milan in the finance dept. Thanks for a great experience and looking forward to enjoying my first Toyota.

Ryan Anderson

Rob Stevens was very helpful with my first new car purchase. He made the process as smooth as possible and led me through things very easily. I left with a wonderful vehicle and a great experience overall.

jillian bailey

I love going to Village Pointe Toyota! They are always friendly and can squeeze you in anytime. The new location is awesome. Much bigger, a great waiting area and relaxing. The service managers are always able to explain everything clearly and I never feel like I'm being pushed to get something I don't need. I know the work will be done quickly and right the first first time. Definitely check them out!

EBEEP

Village Pointe Toyota, Dealership: Village Pointe Toyota is exceptionally unique in that it does not play the elevated pricing game so many other Toyota dealers play for certified pre-owned vehicles. The majority of other Toyota dealers elevate asking price, sometimes thousands of dollars above market value, so that you can "negotiate" the long journey back to what hopefully ends up being a close to reasonable price. This practice has a huge margin of error in the dealership's favor and also has the unfortunate affect of influencing and inflating independent book values for used vehicles. I want to pay fair market value for a vehicle while still providing the dealership with the necessary net profit to fully support its employees, develop its facilities, and encourage investment. This is exactly Village Pointe's business model. They understand that manipulating customers to pay more is a short-term gain at the expense of reputation and return business which are monumentally more important long-term assets. Village Pointe Toyota starts with your needs, your budget, your preferences, and then finds the right vehicle to meet your criteria. They may not have the right fit on their lot at that time; and rather than pushing you towards something in stock, they maintain contact and inform you the moment they do obtain a vehicle that suits your requirements. They start at fair market prices that are always less than book value and often times more competitive than private-seller asking prices...all with the tremendous advantage of Toyota's certification warranty and pre-purchase servicing. I boldly state that no other Toyota dealer within a 500-mile radius comes even remotely close to these standards. I say this with the experience of countless dealer searches and phone inquiries of certified inventory :) Village Pointe Toyota is simply the best. Tom Bazer, Sales Representative: From my very first phone inquiry, Tom's polite, efficient, direct, and above all, honestly helpful demeanor was in stark contrast to my recent experience with other dealers' sales representatives. I had to remark to my wife how refreshing it was to speak with someone so genuinely helpful. Tom made me want to do business with him, and I hadn't realized how important that was to the purchasing process before. He started by answering my questions directly, then discussed my needs and explained his resources and process for meeting those needs. Price started and ended with MY assertion of budget and fair market value for the vehicle year/mileage range I was interested in. He provided me with exactly what I was looking for, never flinched as I changed my mind about wants, and accommodated my extraneous requests with honest graciousness all at a truly unbeatable price. I've never felt guilty buying a car before! I owe my outstandingly best ever car buying experience to Tom Bazer and his team. They've truly earned my complete customer loyalty. I am proud to say I am a Village Pointe Toyota customer and look forward to sharing my experience with friends and family. P.S. I am in no way affiliated with or employed by Village Pointe Toyota, Dealer Rater, or any of the like. This is honest local customer satisfaction and appreciation from a once-dealership-sceptic-turned-fan.

Alicia Lou (Alicialou 1012)

Jeff Losee is a wonderful salesman! After an accident that totaled my car my fiancé and I were stuck in a pickle, without a car and not knowing if we could get approved or not. We were waiting on insurance to get our refund and Jeff let us test drive many cars and was completely upfront and honest with what we could afford and what would work best according to our checklist. He is like a Dad figure and really looked out for us and we really appreciated his honesty.

Brett Froendt

Trevor was great. Excellent knowledge and worked well with both me and my teenage daughter. However, it did take 3 hours to lease a vehicle when the decision to lease was made within 30 minutes of our arrival. Too much time in the backroom processes. Great people to work with however.

Sandi Munar

Purchasing a car is not on your daily "to do" list. Add this pandemic which we are in and that we are in Hawaii, while our daughter is attending the University there, we worried of all the challenges that were ahead of us both. Donny Bonfligio connected directly with our daughter to find out her wishes, was in contact with us regularly which made this process easier than we had imagined. Thank you Donny for taking care of her and helping her feel at ease while everything was getting finalized. We could not have done it without you !!

Jes Gilman

I bought a car from Greg Brady on the recommendation of a friend and came all the way down from Minneapolis to do so. He was very professional, knowledgeable, and helped me understand the lease process as a first time leaser. Last but not least, he helped me to get the best deal possible on a car that I love (2017 Corolla). I drove it all the way back to Minneapolis, ran some errands and I still have almost a 1/4 tank of gas!

Amy Hendricks

The atmosphere was very inviting and the staff was awesome. I bought a new Prius and had wonderful help throughout the whole buying experience. The sales men were not pushy and wanted to find me the perfect fit. A special Thanks to Dean Johnson for finding that perfect car.

Nathan Pieken

It was great working with Chris Risling. Felt like shopping at a small town dealer. Not pressuring me to buy something there like some of the other dealers do in Omaha. Brian Sharp made the paperwork side about as easy as it can be. Everything went great for us. Next time I need a car i will definitely be checking here first.

Scipio Cowan

Justin is amazing! I was feeling down because I was not able to finance my 2015 4Runner. Justin got me an amazing vehicle with a 2018 Avalon. Justin worked with me and got me a "wow" factor for my family to see! Please give him a bonus! He should be a valued salesman! Justin took the time and understanding my financial situation. I explained to him that it didnt make sense that Toyota financial will not finance me for my 2015 but they are willing to finance me for a brand new car. Justin explained to me about the huge rebate of the vehicle.

Christopher Paey

Justin D'Angelo is awesome to work with, our family has purchased 3 cars over the years from him. He is very down to earth, no pressure, and very easy to work with. We highly recommend him and the folks at Village Point Toyota!

Andrea Gonzalez

Chris Risling helped my husband and I find the perfect car priced within our tight budget. We were hesistant to look for cars at big dealers but are so glad we did. We also weren’t looking forward to the long process of purchasing but Chris was extremely nice, fast and helpful. We could not have asked for more.

Bonnie VanSchoiack

My whole experience was wonderful. I didn't feel pressured by Jason and he was very patient and explained everything to me in a way I understood it. Quincy was excellent in finance, had everything ready and all I had to do was sign. Highly recommend Village Pointe Toyota!

Marsha Silver

During my visit to Village Pointe Toyota, I had an opportunity to work with Rusty Russell. He is friendly and a professionally sound individual. There were phone calls, text messages, mishaps, and negotiations that occurred and he handled them with the utmost and reliable customer service I have experienced than with any other dealership. You rock, Rusty. I have peace of mind and a new car! I look forward to the servicing of the vehicle knowing that my car is in good hands at Village Point Toyota! .

Bailie Moore

Had a great experience purchasing my new car this last week! Nathan was my salesman and he was fantastic and very informative. Everyone at Village Pointe Toyota was very helpful and made the process extremely easy and fun!

CeCe Carlson

We are now an all Toyota family! We found the Village Inn Toyota dealership to be professional and honest. They have provided honest reliable service for our Solara. We just purchased our Sienna from them and look forward to a long relationship with them. They made the purchase experience easy, answering all our questions and treating us fairly in negotiations.

Amanda DeNatale

Rusty Russell was wonderful to work with when shopping for my first new/used car. I was a first time car buyer, new to Nebraska, and very nervous about shopping on my own. Rusty answered all of my questions and explained every step of the process to me along the way. He even stayed late to help me finish up the process. He definitely went above and beyond, if you are looking for a new or used car, checkout Rusty at Village Pointe Toyota.

Charles Draper

Jose L Lopez and Matt Braun made this car buying experience our best yet. I actually felt like Jose had our best interest in mind when working the numbers. I would work with Jose again if i was ready to buy a new car! Matt made closing the deal fast and easy. Thanks! We love our new 4Runner!

Jacqueline Snoddy KY-Erlanger

I HAD THE BEST EXPERIENCE EVER !!! I TOLD THE SALES REP KAYNE F. THE TYPE OF VEHICLE THAT I WAS LOOKING FOR AND HE FOUND IT AND DELIVERED GREAT CUSTOMER SERVICE AND ANSWERED ANY QUESTIONS THAT I HAD. HE WAS VERY PROFESSIONAL AND MADE SURE THAT I WAS TAKEN CARE OF IN A TIMELY MANNER. THE MANAGERS EVEN CHECKED IN AND MADE SURE EVERYTHING WAS GOOD. I WILL MAKE SURE TO TELL ALL MY FRIENDS AND FAMILY ABOUT VILLAGE POINTE TOYOTA!!!!

Larry Bockman

We have been sales and service clients of Village Pointe Toyota (formerly Old Mill Toyota) for years. We recently took our 2015 Highlander in for routine service. As always, the customer service was courteous and the completed work both timely and exceptional. Service Advisor Matt Sell was the consummate professional.

Jim McWilliams

Always there to help you whether service, sales or general questions, Village Point Toyota is a good place to stop. Their parts department is excellent and offers extras that can really dress your ride. They have assisted me several times. Good dealership!

andrew rubin

Justin D'Angelo was the best salesman I've ever had. He was kind, generous, and very considerate. He was able to place me in the perfect car which met my needs. I have never been more satisfied with a purchase. Justin D'Angelo truly made this a great experience. I will always buy my cars from him in the future.

Brian Rihner

Best car buying experience I have ever had by far. Great people, great facility and great cars. You will be treated like a person not a sale. Three of the Toyota Team members stayed well after hours to complete my lease. Top Notch.

Mohamed Saleh

I was really impressed with the dealer. All the people who worked with me were really sincere and caring. A very friendly environment, yet professional and you know they are doing their maximum effort to help. Robert Andronya as well as Matt Braun were specifically outstanding. I certainly will recommend them to my friends, and probably visit them again the sooner whenever I think of new vehicle.

Stephen Rodgers

A very good buying experience with Mr. Dean Johnson. No pressure to change our budget or financing plans, and the ability to drive home that afternoon. Mr. Johnson sought to make sure our car was as perfect as possible. When we found a cosmetic problem on our 4-hour drive home, he made arrangements for it to be resolved.

Jenny Gilbreath

We started off buying a used first car for our son in Feb. In August we came back to lease a new family car as well as buy a 2nd used car. We keep coming back to Village Pointe Toyota because of the excellent care and attention to detail. They go above and beyond. The facility is clean and they have friendly personnel. Anthony Collins, Mike Hansen and Justin D'Angelo were amazing and went out of their way on multiple occasions. We will continue to come back to this facility for years to come. Thank you!

Stephen Turner

In 25 years of buying vehicles, I BOUGHT MY FIRST AND LAST TOYOTA, JUNE 2017. I will explain, but first, let me speak about the dealership and why I gave them 5 stars. SALES EXPERIENCE: I dealt with Stephan. He was courteous and pleasant to deal with; 5 stars. BUYING AND TRADE-IN EXPERIENCE: I had spreadsheets in hand, knowing what my trade-in was worth. You should not come into the negotiation process thinking you can get retail value for your trade. Dealers can buy cars at auction for wholesale or better pricing, so you need to come into the negotiating process knowing understanding this. After some back and forth with Stephan and Jake (sales manager) I didn't like where the deal was going so I left the dealer with my trade-in to rework my numbers. BTW, Jake was also professional and quite surprised at how prepared I was with the negotiating process. If you come prepared and are not rude during the process you'll get respect and professionalism in return. The next day, Stephan told me what their best deal was. He was surprised to hear that after reworking my own numbers, I came up with EXACTLY the same, so it was off to the dealer to get my new 2017 Highlander XLE. FINANCE DEPARTMENT: I don't remember the finance guy’s name, but I do remember he was pleasant and respectful of me and wife’s time. He knew I wasn't interested in any additional coverage for my vehicle besides gap insurance on my loan and that we were trying to get the paperwork done quickly. But, I did end up buying an extended warranty for 96 months/100K miles. It added $10/month to the loan. I was surprised to see in the documentation that my finance rate had actually dropped by 1% and that the cost of the warranty was essentially discounted by around 65%. Not bad! SERVICE DEPARTMENT: I've had 2 oil changes since buying the vehicle and each time service has been quick. I'm going to find somewhere else to change my oil when the freebies end as they charge $100 to $140 or so for oil changes! WHY I’M ONE AND DONE WITH TOYOTA: I had to have my transmission replaced at 13,200 miles in Feb ‘18. Toyota knows there is an issue with the 8-speed automatic transmissions used in the ‘17 Highlander and Siennas. The Village Pointe techs and service department were completely honest about this. One free rental car and 9 days later, I picked up my Highlander. Less than 600 miles after that, I noticed oil on my garage floor. I crawled under the vehicle and found 2 different places where fluid was leaking from the transmission. Back to the dealership! I was told it would take a 2 days to replace some parts and fix the leaks. When I called Brandon 2 days later, he told me the entire transmission needed to be replaced again. At this point, I filed a case with Toyota USA. Toyota USA asked me what I wanted for a resolution to my case. I said I wanted to get rid of my vehicle. Six days later, the second transmission was installed and ready to go. Village Pointe Toyota appraised my vehicle at $5K less than what I owed (actually a decent deal) but unless Toyota USA stepped up to the plate, I was stuck taking a $5K bath! After the repairs were completed, the second time, Toyota USA offered me NOTHING! They couldn't even offer me a lifetime powertrain warranty. Basically, TOYOTA DOES NOT STAND BEHIND THEIR VEHICLES OR SERVICE WORK! They said something in the context of, well it's good you have an extended warranty to fall back on. WHAT?!?!? I contacted the GM at Village Pointe (Steve Kurtz) who said he would work with me if I had any other issues with my vehicle. Steve and I played phone tag for a while, but he will keep trying to get hold of you if you need to speak to him. The bottom line for me is that after dealing with Village Pointe Toyota, I would DEFINITELY buy another new vehicle at this dealership...if they didn't only sell Toyotas! Everyone I've been in contact with at this dealership has been courteous, responsive and professional. But my experience with Toyota USA has left a bad taste in my mouth, so I'm done!

Felicia McCarty

It was wonderful working with Village Pointe Toyota. Salesman Greg Brady was professional, knowledgeable, resourceful and accommodating. He made the entire experience enjoyable. I would gladly recommend this dealership to anyone looking for a smooth transaction.

Gregory Zill

I will return to Village Point Toyota because they make the process of leasing a car so pleasant. Everyone, top to bottom, is truly interested in the customer's satisfaction. The model and trim selection and payment negotiation has always been in my favor and I don't feel sold or deceived in any way. The first car they show me is usually the one. Thanks Justin D.!

Jessie Wagenknecht

We worked with Jose and had a great experience. He was timely in answering questions, and didn't mind that we kept him late on a Friday night when we decided to purchase the vehicle. I will recommend him to everyone looking for a Toyota!

Trevor Johnson

Absolutely loved the staff and had a great time while buying this car. Dean Johnson is a fun and great sales men and got me into a new car for a fair price. Couldn't be happier to recommend this dealership for any person who is looking for a great new or used car!

Mark Foradori

We had a positive experience working with Jim Paulsen at Village Pointe Toyota. He helped guide our new car search and answered all of our questions. My wife and I were both pleased with the service at Village Pointe and we are very happy with our new car. It's just what we were looking for.

Kristopher Phillipson

We were in the market for a large SUV and came here to shop. We met with Justin "Dean" Burnison. We didn't like Toyota's SUVs, and after taking up an hour of Dean's time we left. He was very professional, polite and understanding that we simply didn't like Toyota's SUVs versus the competition. He never tried to sell on what we didn't like, didn't call and email me four times after leaving the dealership like every other salesmen. He understood, and we went peacefully on our way. After three more weeks of SUV shopping, my wife and I decided that what we really wanted was a minivan for her and a pickup for me. After dealing with numerous pushy salesmen at other dealers we decided to go back and visit Dean to see Toyota's offerings. Although Toyota wasn't our first choice due to how we felt about their SUVs, we wanted to go look at a place where we knew we wouldn't be hounded to buy. We ended up buying two vehicles from Dean a couple of days ago. It was such a nice change to feel like the dealer was there to help you, and not there to sell and coerce you. I would highly recommend visiting Dean if you're in the market for a Toyota.

david androsh

My experience at Village Pointe Toyota was exceptional. I highly recommend working with Jacob Kinsella, my sales associate. Jacob was very knowledgeable, honest and professional. There was no pressure at all. He made sure I was 100% happy with the purchase of my new RAV4. In fact, the entire staff including Greg Beethe was extremely helpful. I recommend Village Pointe Toyota to everyone.

Diane Poots

My car-buying experience was really good here. The sales person, John Morrison, listened carefully, found me a vehicle matching all my criteria quickly, and made sure I knew everything I needed to know. His expertise was top notch.

Ariane Barrial

My husband and I had a wonderful experience buying a car from Chris Bailey at Village Pointe Toyota. He did a great job assisting us through the process. Very happy with the purchase. Overall excellent customer service. Thank you.

Steve Safranek

Jose made our buying experience extremely efficient, and easy. He gave us the best possible deal and value you could have imagined, and was far better than we anticipated. The entire staff at Toyota, went above and beyond to make our stay as accommodating as possible, and we highly recommend any and all of the services in the future. Thanks for everything!

Jennifer Noelle

I can't say enough great things about Village Pointe Toyota! They treated me like family and worked out the best deal for me. Mike Blazek and the rest of the Village Pointe Toyota team went above and beyond to meet my needs and help me with my situation. I appreciate their trustworthiness, loyalty, and expertise in the business.

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