Reviews of Audi Queens. (Car Dealer) in New York (New York).
Audi Queens
30-35 College Point Blvd, Queens, NY 11354, United States
Description
Information of Audi Queens, Car dealer in New York (New York)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Reviews of Audi Queens
We recently started leasing our new Audi 2022 q5 and we had the best experience! Patricia was so amazing and so patient with us. She even took the time to make sure we could have the lowest rates. Patricia also made sure we understood every single detail when it came to leasing a car since it’s our first time leasing, she made it super easy to understand. Would definitely recommend looking for Patricia on the floor!
Patricia was excellent, professional and courteous.
She managed to work with me on my old lease that had negative equity and get me a good deal to get into my new car. Overall the experience was one I would recommend. Everything was clear and there were no surprises. Even the financial part was a breeze.
Importantly they have new CARS that aren’t being sold over sticker!!!!!
Patricia turned around my car buying experience. Before coming to Audi Queens I had my eyes on a SQ5 that was sold as I was in the process of purchasing because I was out of state. Patricia provided the best customer service. She made the process seamless across state lines. The dealership was wonderful as well. Absolutely beautiful.
I was so so so happy with my car shopping experience. Patricia helped my husband lease a Q5 a year and a half ago and she was very professional and enthusiastic. So it was a no brainer to go back for our second Audi. Due to the chip shortage, there was not many cars in stock but Patricia tracked down my dream car for me and texted me right away. We went back that day and took a look at the car. Then we closed the deal within 30 mins. The next day, we were able to pick up the car and drove it home. I highly recommend Patricia if you are looking for an Audi. She will make your dream come true!
We had really an wonderful experience with Patricia while buying our new Audi Q7 2022. First day we actually went to see how actually the car is , wasn’t that determined to buy that right away but all credit goes to the lady, we ended up picking up our car the next morning ! Most smoothing and comfortable purchase ever happened!
Audi Queens worked with us on pricing for my trade in and the Audi Q7 we ultimately ended up buying. They waited over a week for us to be able to get to the dealership from out of state and close the deal. JT is nothing short of phenomenal! JT thank you again for your service and kindness throughout this entire process. We created an awesome relationship out of a business transaction and that's pretty special. We hope to not only see you again but hopefully do business again one day as well.
Konstantin was exceptional in every regard in assisting with our Audi purchase experience. He is very knowledgeable and gifted with a friendly and charismatic demeanor which today is a rarity if not obsolete amidst car salesmen. Most of all he put us all at ease and let us leave in confidence that we made the right choice! Next time we are looking for another Audi we will not consider anyone other than Konstantin to consummate the deal! We recommend him without any reservations.
Patricia was absolutely amazing to work with. Was on the hunt for a specific vehicle and in led me to Audi Queens. The price was terrific, the transaction was smooth. Patricia and the team went above and beyond to make sure all my concerns were met. Johnny was also great to work with in finance. An absolute great experience from an amazing team.
-Justin
My wife and I walked in, just browsing. A gentleman named Konstantin had such great energy and enthusiasm, he got us to stay a bit longer. After driving the 2021 Q3, and getting a great trade in offer we decided to upgrade our previous model q3. I am writing to tell everyone that Konstantin is the best salesperson I have ever dealt with! He gave us the right amount of space to discuss our matters and answered all of our questions. We are extremely happy with the purchase and would highly recommend asking for Konstantin!
I had such great buying experience with Patricia Tirado at Audi Queens yesterday when I traded in my Audi Q5 2013 and bought a Audi Q5 2022. She was so professional and enthusiastic , and made the whole buying experience seamless and hassle free. I have read all her other reviews and see why she has so many satisfied happy customers . Thank you so much Patricia !
The experience at Audi Queens was excellent. The service was superb. The staff was welcoming and very friendly. They helped me get in a beautiful Audi RS5 sportback in a days time. Konstantin Kennedy was the sales person that helped me, very nice guy, informative and helped me setup the Infotainment system and went over the functions of the vehicle with me. I love the vehicle and the experience with Audi Queens was top of the top!
Patricia was amazing!!! I came in to purchase a used Audi a6, but I didn’t appear to be satisfied. I really wanted a Q8! With no push and making the process as seamless as possible I stated what I could do for the deal and Patricia made it happen for me without hesitation or any price haggling. This was one of the best experiences I have ever had at a dealership and will result in me being a loyal customer to Audi of Queens (as long as Patricia is there ).
2023 Audi Q8!!!!!!
My first time visiting Audi of Queens. I was interested in the A4. I met with Patricia. I was very impressed by Patricia and decided to buy the car right away. It was an effortless and a great experience. I recommend anyone who is looking for an Audi to buy from Audi of Queens and specifically from Patricia. She is committed, straightforward and caring. Very happy.
Patricia is an amazing sales person. She has really gone above & beyond to always help me ever since I came in looking to purchase an Audi. I recently had encountered a situation where I needed a car and she always does her best to accommodate her clients. She searches high and low just to see her clients smile. This is how you keep great relationships and I will keep going back to Audi Queens.
Went to Audi Queens to get my first ever car here in the US! Patricia was very professional and provided me with the best possible customer service there is. This was a huge step for me since I've never had to negotiate at a car dealership before. In my opinion, what made the transaction a lot seamless was the fact that Patricia treats her customers like her family - she provided me with all the information I needed to make an informed decision and never pressured me into getting anything I didn't want. Huge props to Patricia! I would go as far and say that she's such a huge asset for this company!
Recently traded in my Audi A4 for a Q5 at Audi Queens.
Patricia Tirado was incredible - best sales experience of my life. She went above and beyond to make the whole experience run smoothly, was amazingly communicative through texts (even on her days off!), and worked with me to get the best possible trade in on my car. No high pressure sales gimmicks - she matched the Kelley blue book price on my car, which other Audi dealerships would not do. She also helped me through every step of the paperwork before coming in, so when I did the actual trade, was very efficient - I have never been in and out of a dealership so fast in my life.
As long as Patricia is working here, I will continue to come here for all future Audi purchases.
First let me say that this was the best/easiest car buying experience I have ever had. Patricia was so good to me. She was attentive and listened to what I wanted and didn’t try to make decisions for me. Patricia if you’re reading this THANK YOU SO MUCH!!! Johnny the finance manager explained everything and made sure I got a deal that was good for me. I think you guys may have created the space for a lifetime customer. I love the car btw!!
I am very happy and impressed with the Audi Queens dealership. My wife and I wanted to join the Audi family and I'm glad we finally found a place where we can call home. Everyone was so friendly. Patricia made the whole experience seamless and easy. I highly recommend her as she tailors to her clients and will be there for you even after your purchase.
My 2nd time getting an Audi from Joan Lopez…. From a Q3 to a A5 sports-back, and I'm loving it! Joan goes above and beyond from his clients. Very professional, accommodating, respectful and knows a lot about the cars. I’ve shopped around different Audi dealers on Long Island and NYC and I keep coming back and to Joan because of his honesty, professionalism, his knowledge on the vehicles, as well as getting you the best deals! If you’re looking for an Audi Car Salesman in NYC or Long Island. I’m serious… Look no further- Joan Lopez from Audi of Queens (College Point) is your guy!!! 👍🏼
Just leased a 2023 q5 and this by far was the easiest interaction I had at any dealership! Patricia made this whole experience quick and easy. Right off the bat she gave me the most competitive price so we didn’t have to go back and forth haggling which was such a relief especially during these times! I will definitely be back to lease and buy more cars from Patricia!
Had a great experience leasing my car through here, but very disappointed in the service 2 years later.
It was time for a routine oil change, which most other dealerships in the area charge around $100-$115 for. Going to Audi Queens, I was told that the oil change would be $500 dollars. This has dissuaded me from returning for service at this location in the future.
Bought a 2021 SQ8 Prestige Package. Excellent Service, Dennis was great to work with very knowledgeable, experienced with Audi Brand and knew everything about the car, dynamics, design, engine, features and functionality. He has been one of the most intuitive person I have ever spoke with while buying the car. Being in NC my search expanded all the way to Queens NY as the way Dennis took his time and explained me everything before buying the car was outstanding the best approach I liked was no sales pressure. Martin their General Manager went above and beyond to facilitate the deal and is very humble and respective with client approach. Moe their Finance manager was very accommodating and provided the best deals on extended warranty which is important for a premium car. Extremely satisfied with the dealership and their support. I might approach them again if I plan to buy another Audi.
Ms. Patricia Tirado was a professional in every aspect of the purchase process of my new vehicle. She was kind, friendly, and willing to accommodate my requests. I highly recommend this dealer and Ms. Tirado and would buy from her and this location in the future.
My auto dealer, Konstantin Kennedy was super excellent, professional, and knowledgeable during the entire sales process. He was able to my knowledge, to negotiate a very good deal on my behalf between Audi and Volvo. As I was coming out of my lease for my 2018 XC90 and going into a new one for a 2020 Audi Q7. While I had intended to keep my Volvo, due to multiple issues that arose with service, I unfortunately decided to trade it in for something else, which would have been preferably another a Volvo. However, due to consumer reports as well as the service provided by Konstantin, I decided to jump ships to Audi.
Furthermore, everyone at this dealership appeared to work as a team and work together to make sure that I left with the vehicle that I wanted. It took a lot of effort of the individuals at the dealership to broker the deal, as my insurance and registration would be out of state as well as issues with returning the vehicle to Volvo. However, after everything I am very pleased with the purchase and the experience provided by this dealership; from everyone to the sales managers to the finance department. I look forward to doing further business with them in the future.
I was offered a deal over the phone before taking quite a commute to come in. Come to find out after arriving the deal never even existed. If I can give anyone advice with this place its make sure whatever deal you’re being presented that seems good to you, you somehow get in writing, before you really entertain it & give these people your time. Its apart of their job to say whatever to get you in the door for a potential sale. So just be cautious & ready.
I have to express that Im completely impressed with Audi Queens. I just picked up my new vehicle a few days ago and it was such a smooth experience. Joan Lopez was my sales associate and from the moment I met him until the end he was very professional was not pushy at all and always kept me informed throughout the process. Even on his day off he would follow up and let me know when my car would be delivered! That in itself speaks volumes of a person. When my vehicle finally arrived he sent me photos of the entire vehicle! 👍🏼 👍🏼 Finally, the day came to pick up my vehicle and I was so pleased and happy there was even a red bow 🎁 on the car and it was super clean and detailed. I was completely completely impressed. Joan took the time to show me and explain all the functions of the vehicle. Once, I went to meet Johnny the finance director that was also a great experience he was very calm and not pushy at all! Very professional the signing took less than 10 minutes! I added the audi care because it definitely seemed like the intelligent thing to do especially with these type of vehicles. Again, he explained it to me and was not pushy. I have to express that Audi Queens beats Mercedes Benz for sure. I own a Mercedes and the customer service Audi gave me versus Mercedes I won't compare! Audi takes first place!
If you are looking to lease or buy a car don't hesitate to go to Audi Queens and see Joan he is truly great, very knowledgeable. and speaks spanish too. He makes you feel very comfortable!
Thank you Audi Queens for such a smooth easy process!!
Nice Audi dealership on the side of Queens. They have no parking lot for guests, which is confusing. Guest must drive their cars to the service garage, and then inside the garage the valet will park your car. So fear not, just drive your car to the service garage if you need to browse around new cars.
I came by to grab engine and cabin air filter for my Audi S3. The service guys were prompt and quick to grab my items. However, checking out is tricky! Even though there is a register by the parts booth, they directed me to the front receptionist desk to pay for my items.
I am very satisfied with this car lease experience. The sales Jay Liu are very enthusiastic and responsible, and let me learn more about everything from buying a car to after-sales service.
Audi Queens has a beautiful new facility, well worth visiting. The experience from start to finish was efficient and professional. Our sales representative Konstantin Kennedy was excellent, knowledgeable, patient, professional, and most importantly, not at all pushy. He provided the service we needed, and ultimately, found us the perfect vehicle with exactly the color, trim and options that we wanted. Go to Audi Queens, and ask to work with Konstantin, you can thank me later.
Joán was recommended to me by a friend, and he was nothing but amazing through the whole buying process. He is very friendly and accommodating! He was very thorough with all the details about the car and was great to communicate with!
Johnny the finance director was amazing with finding me the best financing option!
Definitely recommend coming here!
If your in the market for a Audi, make sure you go to Patricia!
She literally turned my buying experience from eh to Great in the matter of 30 mins.
No games, got me what I wanted and I ensured that I was taking care of.
I honestly felt like I was talking to a family member and she kept if real and never pressed me at all!
One of the top associates there for sure!
Our experience with Angelica Ruck at Audi Queens was impeccable. Angelica was quick to respond to our request, found the car that we were interested in on the lot, and made an appointment for us to go in the next day. When we met Angelika she was professional and understanding. She encouraged us to go on a test drive and gave us information while we were driving the car. She worked to match and slightly go over the trade in value for our car. Before leaving, she gave us a lesson and helped us to set up my Audi and personalize our car. It was amazing experience (especially in comparison to the other Audi dealerships in the city, which we did consult, and who either responded with little attention or with less ability to provide competitive offers). In general, Audi Queens seems like an efficient place where costumers are given attention and respect. We really left with a positive impression overall and, in particular, of Angelica. We love our new car!
After my husband and I did numerous research on an Audi A3, we reached out to Audi of Queens. Patricia responded promptly and arranged for us to meet. Upon meeting with her she walked us through smoothly. She was very knowledgeable, professional and helpful. It was a great buying experience.
Audi Queens is amazing. The staff is always friendly and helpful. Sebastiano the body shop manager was very helpful in working with me to repair a headache no other audi dealer could do. He always stayed in communication with me when I emailed him. Even sent me pictures of the progress and findings. The technician also sent a video of my car while they were working on it. Thank you Sebastiano! I will be seeing you for my next service visit ! Very pleased with service here and I will recommend to anyone.
Great people to do business with. patricia made me feel right at home and very comfortable. I would highly recommend buying the car from her!!
Patricia Tirado and the Audi Queens staff was wonderful to work with. I am in the business as well and after much research, chose to purchase an Audi and trade my Mercedes-Benz. Although inventory is quite slim, I luckily found precisely what I was looking for at this Queens location. Patricia made the process incredibly simple and easy, which is very important to be as a car saleswoman myself. I am very thankful for finding my new Audi TT and working with Patricia. Highly recommend! And of course, always happy to support another woman in the business!
I highly refer and suggest using the entire AUDI QUEENS Team; it's a collection of highly skilled and amazing professionals. But above them all stands Konstantin Kennedy. Easy-going, knowledgeable and top of it all, you won't feel like you are dealing with a salesperson when dealing with Konstantin. He knows his Audi's, and was able to place me in the right one within a matter of minutes of speaking with me. When you deal with Konstantin, you deal with family.
I had the pleasure of working with Patricia on my car lease. She was well informed and so easy to work with. I’d recommend working with her unequivocally! Lucky to have met her, she made the process so seamless!!
Excellent experience at Audi Queens! Patricia was wonderful to work with. She got me in the car I wanted for the price I wanted to pay. Everything was perfect!!! I absolutely recommend Audi Queens to anyone interested in purchasing a new vehicle.
I had a wonderful experience purchasing a car with Joseph. He was the best salesperson I’ve ever met. He is really professional & efficient.
He went above and beyond to help me find my car and remained really patient with me. I was asking lot of questions, Again I must say that this was my best car shopping experience.
Joseph was very informative and he was answering all my questions and extremely knowledgeable about cars.
Thank you for taking a good care of me. I truly appreciated your help!
Patricia T. Helped me get my car with ease. Went in, gave me great quotes on my trade in and gave me the best package for my new Audi. She shows that she cares and gets things done. Had some problems with some documents and she took care of it all. Love my Audi!!
Service department is great. Always friendly and helpful. Had pick up and drop off service and Sebastiano coordinated it flawless for me. Routine maintenance has never been easier. He made sure a clean loaner vehicle was dropped off to me and then made sure to email me all invoices and explained all services prior to releasing my vehicle back. Drop off service was great and easy. Valet drivers are very polite. Thank you Sebastiano and Audi Queens. See you next year.
Update: I had brought in my S4 to service the car for a recall. Audi Queens gave me a Q5 as a loaner. My wife at the time was pregnant. That night my wife started having major contractions and we needed to get to the hospital. The Q5 got us there swiftly and safely. I received notice that my S4 service was completed, however I was unable to pickup the car that day because my wife was going into labor, Audi Queens was very generous in letting me keep the loaner for as much time I needed. After my baby was born, we drove the Q5 home along with the baby. After picking up my S4, i realized perhaps my car is too small for my baby and being that the Q5 loaner was so comfortable to drive and spacious, i decided to trade in S4. With the help from Jay in sales, he hooked me up with a great deal on a 2022 SQ5. This would be my 3rd car that I have gotten from Audi Queens who have continued to go beyond my expectations in providing quality customer satisfaction and service. Thank you Audi Queens!.
Patricia is the best car salesperson period. Bought a car out of state which is a complicated process and she did a lot of work for it even after the car was in my hands. Martin Hall the General Manager is a great gentleman as well took care of me. If you live in New York buy an Audi from here.
Patricia was exceptional in getting me into my first car as quickly and hassle-free as possible. Would highly recommend for any first time auto buyers!
Had an absolutely amazing, but quick, experience here at Audi Queens. I rarely walk in and just buy a car the same day but I did just that. I personally had Jay, an Asian gentleman, assist me in purchasing an Audi A6. I walked in, saw the car I liked, negotiated a price, and somehow picked the car up the same night. Had no hiccups and no issues with the entire process.
Had a really great experience at Audi of Queens with Ken Li. He was super knowledgeable, professional and patiently walked me through the entire process, from purchase through insurance. Post sale, he took the time to walk through everything about the car, from the side mirrors and included features to the amazingly sweet MMI system. I highly recommend this dealership. Thanks, Ken!
Allen was a lot of help, explained everything I needed to know about my car and inspected my issues/concerns, service was fast and smooth. Turbo Screen recall for the S7 was done in 2 days along with 50K mile service, they helped me install the roof rail cross bars I purchased there as well, and also provided me with a loaner vehicle even though most dealerships are out. Pricing and quotes for parts and labor are expensive but that's normal for any Audi dealership.
Patricia was very helpful and explained everything to me nicely. Overall my experience here was great and with their huge selection of cars I highly recommend buying from here.
Picked up my 2018 Audi RS7 form the Newest dealer around, Audi Queens!
My experience started with Joan Lopez who even as a new sales person was very knowleagable about the car and what I really appreciated was his honesty! Hard to find these days. He was more interested in building a relationship than making a sale. When I went to pick up the car yesterday I got to meet Will Berardino the General Mgr as well as Louis Del Balzo the service mgr. They could'nt do enough for me! This is my first Audi and I can tell you it won't be my last. Audi Queens is the place to go if your in the market for a car...
Tell them Anthony sent you .....
Audi Queens, was excellent. I was a walk in and I am sure they were all booked as with EVERY AUDI dealer in the 100mile radius. Sebastian was extremely professional and helpful. Audi Queens facility was also phenomenal and everyone was smiling, polite and kind. THIS IS A GREAT contrast with the other 3 Audi's I called including the 2 I have regularly serviced my car. I might get a new Audi after all, I had given up, since almost all of the other Audi's are so difficult.
We have been with a bunch of Audi dealerships (and some Honda ones too) in the past few years and they are all put to shame by Audi Queens. These guys are so professional and attentive and efficient. We were given the ultimate white glove treatment by Joan (our Audi sales specialist). He made the whole experience lovely and hassle free. KUDOS to them. Don't bother going anywhere else.
I purchased a 2022 Audi Q5 on 3/5/2022. My sales rep was JT, and he was great. I’ve purchased a lot of cars from different dealerships, and I’ve never been impressed with any of them. This dealership was different. From the start, he was honest, had great communication, and was always available to answer my questions. The car I was purchasing wasn’t yet at the dealership. It was still in transit from the factory. He answered and addressed any of my concerns. The purchasing process was extremely simple. There was no hidden fees, or extra charges when it came time to sign the lease. Everything was exactly the way he said it would be from the start. There was no obnoxious sales tactics, or trying to sell me things I didn’t need. I don’t think there’s anything that could have been improved. The whole experience was amazing, and this is my go to dealership from now on. If you want a seamless experience buying great cars, Audi of Queens is your place! Thank you guys again!
I have to acknowledged that I am impressed with Audi Queens. I just picked up my new vehicle yesterday and it was such a great \ experience. I met Konstantin as sales associates and I can say he is awesome in his role. He made very easy from online enquiry purchase to delivery. I can admit that i end up to purchase this car because of service he offed to final delivery . He is best in his class and provide the various options for customer friendly .
The day came to pick up my vehicle and I was so pleased and happy there was even a red bow on the car and it was super clean and detailed. I was completely impressed. Konstantin the time to show me and explain all the functions of the vehicle with patience
only improvement will be on delivery timeline with the other departments. I didn't expect the purchase process to take nearly 3 hours and will be challenging if you go with kids. You should have something for kids to keep them busy
Overall it is good experience
I very happy to get my new Audi Q3 2022. I am so glad to buy at Audi Queens . thanks to Konstantin for all his kindness in this smooth process and transition of my deal with Audi family.
Patricia at Audi of Queens was a pleasure to work with and made the process of getting a car extremely easy. She was patient enough with me to help me get approved for my first car as an 18 year old with no-signers. She made the experience of leasing my dream car so enjoyable, as she provided me with all of my available options and helped me figure out what was the best one for me. While others were quick to shut me down, Patricia was very understanding of my situation and my needs, and did everything in her power to cater to them. I cannot thank her and Johnny Shi in the finaning department enough for all that they did to make my dream car a reality.
I have had many experiences with dealerships and how they usually go as I expected the same treatment from Audi queens, but to our surprise, we had a great salesman Joàn Lopez. His knowledge of the cars and his mild manners eased this somewhat unnerving process walking us through every step of the way making sure we were comfortable with each step and reassuring us that we indeed made a great choice. The whole dealership made all the difference by making sure I was happy with my package and vehicle everything was held to higher standard. I highly recommend this dealership and Mr. Lopez for your Audi purchase he will not disappoint! We are extremely satisfied.
Love the pick up and delivery services and the drop off of a loaner car. I will use this location again for future service needs
After going back and forth debating whether or not to return back to Audi Queens for service I decided to give it one more shot due to the convenience of its location. The first 5 times I have taken my car there, I’ve had nothing but complaints and dissatisfaction. This last time I went and was greeted by Jhael. He was diligent and conscientious on what needed to be done to my vehicle. He was straight forward and gave his professional opinion on what services he would recommend. By no means did I feel forced into purchasing anything I did not feel comfortable with. I would recommend him and return to Audi Queens now after my encounter with him.
Very clean, and very nice associates. Joan was very nice and know his job very well. He know alot about the Audi Q3 and help me with my purchase, was very smooth . I highly recommended Audi Queens!
My experience was absolutely amazing. My salesperson JT is honest and full of integrity, (you feel like he is a family member) he helped me in every step made my car buying experience pleasant, thank you JT . 10 out of 10 would recommend coming to this dealer. look for JT for an amazing experience.
Brought my car for routine service. Friendly, professional greeting at entrance. Spoke to Carlos about what needed to be done. He gave me estimate of about how long and asked me if I needed a loaner. I advised I would wait. He directed me to the waiting area. The entire area was spotless with a very nice selection of snacks, coffee and water. Car was ready at approximately when he said. Car was brought out freshly washed. Top notch service!
Great experience purchasing here! Patricia Tirado was the agent we worked with and she has been excellent from the very beginning to answering all of our late texts and calls. Would recommend getting your Audi from here!
I am more than pleased with leasing my new vehicle from Audi Queens. My sales rep, Patricia Tirado has a great attitude, worked efficiently in making sure everything went smoothly and was amazingly knowledgeable. She explained every detail of new my car to me in a way that very easy for me to understand. I highly recommend this dealership, as every member of their team, including the service department, is a pleasure to deal with.
Driving from PA to New York my front right tire blew out on a pothole. Came here to get it replaced since I bought the warranty but didn’t have the warranty information so Patrick welcomed in and asked me to rest assured since he was going to handle everything and he did indeed taking time and effort to make phone calls to gather all information together and get me back in track as soon as possible. This is service! Thank you Patrick
I had an excellent time here in Audi Queens. Came in and the place is gorgeous from the service floor to the sales floor. I chose out a car and left the building within 2 hours with the new car. Patricia helped me with everything from the buying side and I didn’t have to do anything but admire the car from across the room. Thank you! Will definitely be recommending to my friends and family.
After going to two other dealerships, I finally ended up at Audi in Queens. It’s like a shopping mall just for Audi! It was definitely the luxury experience I was hoping for. Konstantin was so knowledgeable, with extensive professional info about the car, but also with his personal experience as an Audi owner. He made me feel like I could make an educated decision about which car to lease, and got me a great deal. He even advised about how much I should be paying for insurance, and how to negotiate! When I showed up to pick up the car, he had a big red bow on it — but perhaps more importantly, he had already put the plates on! He not only made the experience easy, he made it super fun. I’m so glad I went to Audi Queens! They are the pros, and Konstantin is the absolute best. Oh, and the car is AMAZING! Only slightly more expensive than the VW I was considering, but way more luxurious. I’m thrilled.
I had a really good experience at this dealership with a very special shout out to Joan Lopez, my sales specialist. His professionalism and salesmanship was impeccable and his knowledge of the Audi brand (including the model of my interest) was extremely impressive. He answered all of my questions confidently and shared additional helpful knowledge that I would have never known to ask. I was unfortunately unable to make a purchase...being in the Pre-owned Market I had to close at another dealership with the better inventory options (lower miles was my priority). I really wish I could have given him the sale. But I appreciate you Joan...keep doing what you do and thank you again for your excellence!
We had a great experience at Audi Queens. Konstantin was the best sales person we ever had buying a car. He was extremely knowledgeable, helped answer every question, and made the experience seamless. With no pressure. He also took the time to make sure we knew everything about the car when we got it, and even helped us with our older Audi when we had questions. He went above and beyond our expectations. We couldn’t be happier.
I brought my car to Audi Queens after many years of dealing with another Audi service center. They took my car in right away-no waiting. Jhael the service associate was very courteous and helpful. He understood what my concerns were with my car and explained everything that was happening with it along the way. Getting a loaner was extremely easy-I requested it when I made my appointment and debated if I would use it or not. Jhael was accommodating as I made my decision. While they worked on my car, I went shopping. When I returned, they told me I could leave my shopping bags in the loaner so I did. When they brought my car around, they transferred my bags from the loaner to my car. In the other service center, I would've had to lug my bags with me. Another plus of coming to Audi Queens-clarity of the paperwork and all the checks they did on my car and Jhael's explanation. They are also quite attentive-more than once I was greeted and asked if I was being helped. I will definitely bring my car back here in the future.
We had a great experience at Audi Queens. Konstantin was incredibly helpful and did not rush us at all. There was no sales pressure and after we purchased the car, he took to time to explain every technical aspect so when we drove off the lot, we knew exactly what we were doing.
We love Audi Queens! Our superstar salesperson, Patricia Tirado, got us out of our 2016 Audi A3 and into a 2022 Audi Q3... and we couldn't be happier!! The process went smoothly from start to finish and Patricia was hands-on throughout, making everything easy and effortless for us.
We get all of our Audi needs met through Audi Queens because they are efficient, thorough and friendly! A shout out to Johnny in Finance too for getting us through all the paperwork and answering all our questions. Great service matters! Thanks, guys!!
We had a really easy time leasing a car from this dealership. Konstantin was a pleasure to work with, and made a usually stressful transaction very easy for us. We agreed on a deal and had all the paperwork ready when we arrived instead of spending hours there, it was perfect. Highly recommend this dealership, and specifically Konstantin. Thanks guys!
I had a really good experience with Martin Rios from Queens Audi.. I was browsing around a lot of Audi dealerships and queens Audi was the one that made everything such a convenient and seamless process. Martin was very quick on following up with me and was able to answer any questions I had. I would definitely recommend Martin from queens Audi to everyone. Everyone I met from queens Audi was friendly , I met Martin’s colleagues Andres and Mo from finance was very patient and friendly with any questions I had about the lease agreement.
First and foremost, this facility is beautiful. One of the best dealerships I’ve been to. On top of all that, I received wonderful customer service from Sully and Johnny. They worked with my budget and allowed me to leave the dealership feeling like a winner. I recommend everyone check this place out. Easy to find and no need to worry about parking. And if you’re a customer, they offer free complimentary car washes on site. Thank you Audi Queens! (Been a loyal Audi customer since 2012).
Update on 12/2020: Patrick was my go to for setting up my service appointments and anything else I really needed. Once he left Audi Queens late 2020, the service I have received has not been that great. Takes forever to get a hold of a service advisor and messages left un-answered. No names will be mentioned but that’s the experience for me lately. But I will say their new pick up and drop off service for customers’ vehicles was pretty good and helpful to prevent/limit corona virus transmission. At least call back when I leave a message asking for help. Initially had this review at 5 stars, now it’s 3.
So I was shopping for a new car and decided to look into Audi. I came across this new dealership located in Queens. Boy was I impressed with this dealership! I cant stop raving about it. The facility is top notch and well built. Besides the amazing place, the service is impeccable. Everyone was so friendly and courteous. The individual Jay who took care of me was awesome! Jay was extremely helpful in picking out the right car for me. His honesty really won me over. In addition, his patience and knowledge were key factors in acquiring my new vehicle. He was very informative in detail which is hard to find in sales reps especially when buying/ leasing a car. I'm glad i chose this dealership, with Jay making the process with ease.
Had an amazing experience with Audi of Queens. Patricia Tirado was so easy to deal with. Beat every other dealer and made buying a car a simple hassle free process. Highly recommend Patricia and Audi Queens
I just leased a 2020 Audi Q5 from Audi Queens. It was the best car leasing experience I ever had. The whole process was customer focused, engaged and transparent. My sales specialist, Konstantin Kennedy made sure that all my questions and concerns were addressed and that I was happy with my selection. He made it so simple and was able to secure me an amazing deal. His knowledge of the vehicles, options and approach to the process was outstanding. Thank you, Konstantin! Finally, this would not have been possible without the superb assistance of the Finance Director, Johnny Shi. The truth is, they exceeded my expectations for how easy and pleasant the car leasing or buying experience could be. I would highly recommend both Konstantin and Johnny for your car needs!
After an extensive search for a high demand vehicle, I was able to locate it at Audi Queens. I live in Boston, which necessitated a completely remote and digital transaction process. Patricia Tirado managed the entire sales and delivery process flawlessly! She was terrific! When I arrived at the dealership to pick up the vehicle, I was greeted by a friendly and service oriented team. The vehicle was expertly prepped and ready for my drive back to Boston. Thank you Patricia and the Audi Queens team for making the entire experience easy and enjoyable! All the best.
This is the first time we have dealt with Audi Queens and we have never in all our years of leasing vehicles had a more pleasurable experience. We were able to get the exact car we wanted. Our sales person, Patricia Tirado, has the patience of a saint. We are senior citizens and she patiently explained all that was involved in the technology of the Audi Q7 workings. If I have any problem or questions I know I can call Patricia, or anyone there, for help without worry that they are rolling their eyes or rushing the explanation. For sure we will be returning there when this lease is up for our next Audi.
I am a very recent 2021 Q5 Audi owner. I was referred to Konstantin and had a great experience with him. Not only does he have outstanding, exceptional customer service skills, he is a grounded-down-to-earth person who has a superior handle on his craft and treats you like a human-being. A lot of traits many in business do not possess. I look forward to continue working with him and wishing him continued success. I would definitely refer him to others.
I went to Audi Queens to purchase a vehicle and immediately was greeted by Patricia and her radiant smile, what a pleasure. She was knowledgeable and knew exactly which vehicle was the best fit for my needs. If you want someone who knows the Audi brand and you’re not sure which vehicle fits your needs Patricia is your go to sales gal! Also, Jhael from the service department was very helpful! See them for top quality customer service! Thank you Audi Queens I love my new Q5!
Patricia was the best from start to finish! She got me into my dream truck SQ5 Quantum Grey with red interior air suspension and black optic! Thank you so much audi queens I’ll see you in 3 years for my next lease and definitely be seeing Patricia!!
I am so so happy with my experience! Konstantin Kennedy was our salesman and he was such a pleasure to work with! He got us the deal we wanted and within a few hours delivered the car all the way to us in Brooklyn ! He was so patient and answered every single one of our questions! He beat every deal from all the Audi dealerships in New York, I am so so happy we got to work with him!
Jonny was our financial advisor and he took care of all our needs within minutes! He had helped us with our bank loan and our lease, he was amazing and so so nice !!
They were such a pleasure to work with really can’t express thanks enough!
The whole experience from start to finish was so calming and relaxing, everything my wife and I wanted, we got and more!
Thank you !!
I had a great experience with this store. The sales team at Audi Queens was awesome to work with, and our sales Joán Lopez made the whole purchasing process flawless. He was very easy to work with, offered us great incentives and the entire purchasing experience was never uncomfortable or rushed. No trick played by finance manager as well. Joan knows how to help customer: I had to pick up the new car other day before my flight out of NYC but he helped me out by completing most paper work before I went to the store, so I was able to drive away the car on time. I was also impressed by his willingness to help the customer even they have left the store, answering all my questions and updating my vehicle registration concern a week after the purchasing. Folks at service were very nice too. Very happy with the dealership and would recommend this place to my friends.
Konstantin Kennedy surpassed all my expectations. Not only did he make the process so smooth, but he genuinely cares about his clients and takes his time to get to know you as well. He wholeheartedly cares and makes everything so easy. There was no hassle of going back and forth because the best price was given upfront. Konstantin provided an outstanding experience and I ended up buying my first car with him. He is tentative before, during, and after the sale. Thankful I got to purchase my new S3 with him!! He's an amazing guy that I would recommend to everyone looking to purchase at Audi Queens!!! Thank you Konstantin! (:
Audi Queens will now be my forever go to dealership. My first official "big" girl purchase experience was great. I was transitioning from a Honda CR-V to an Audi A6 and the experience was just phenomenal. Grace Lim who works in Service gave me great feedback and really knows how to follow up with her customers. She was the reason why I chose Audi Queens of all the Audi dealerships in the neighboorhood. My salesperson Jose has a wonderful personality and really knows his stuff! This is my first time leasing a vehicle and he knew all the key points to summarize what I would be needing and paying. Victor the Sales Manager was also very involved and his input was very important with my decision to choosing Audi. Everyone here is a team player and really friendly.
I also love how the building looks. Very clean and modern. Will definitely be doing business with Audi Queens and Jose again! Grace is very friendly and has awesome customer service. She makes Service a wonderful experience (something I can't say the same about whenever I went to Honda).
We had a great experience buying our vehicle at Audi Queens. The dealership is beautiful and clean and everyone we met was friendly. Our salesperson, Konstantin was knowledgeable and efficient. He went out of his way to make sure we were comfortable during the sales process. Would definitely recommend!
We drove all the way from Poughkeepsie to get our car here! We test drove the gorgeous 2020 Q7 at a dealer by us and settled on it. We found cars on the lots of several dealers online and Andres A. was the one who responded to me from Audi Queens. His "Audi Express" online experience was far superior and the price he gave us was the winner. Dealing with him was an absolute pleasure. Everything was transparent, seamless and by far, this was the best car buying experience I've ever had. To top it off, Johnny S. in the finance department was so lovely and my husband and I hit it off with him having lots of laughs. He explained all the service packages so well and in the end, worked out a deal with us. We could not be happier and would go back to Audi Queens again in a heartbeat. Trust me when I say, I HATE car shopping and this was a breeze! Thank you to everyone there and I LOVE MY NEW Q7!
Visited Audi of Queens for the first time to have my S6 serviced and a suspension issue diagnosed. Facility is modern and clean, pull up and garage doors open automatically so you can pull in and get out of the cold. Valet documents your mileage etc...and gives you a ticket to present to the advisor. Advisor knows who you are when you walk up and confirms your info etc... Waiting area is nice although some amenities were unavailable due to Covid which is understandable. I received a text and an email with a video attached showing what was wrong with my suspension and the recommended repairs. I think that is great so you know what your paying for and not some phantom repair that an unethical dealer might try to impose on you. The advisor followed up to confirm and ok the repairs. When it was ready, I got a call and picked up my car, freshly washed as well. Great experience overall.
Update...second visit and same great service and friendly. Waiting are was stocked with snacks, drinks and coffee. Oil change and an unexpected repair which parts department fortunately had the supplies. Very efficient.
Patricia Tirado was extremely helpful from the start. I got my car delivered to me in under 12 hours. She was helpful with obtaining insurance and great financing rates. She delivered the car herself and was energetic and personable. Loved her energy. No complaints whatsoever. Love loving my Audi Q7! No regrets! Be well!
Our salesperson at Audi Queens was Konstantin Kennedy. He was absolutely amazing!!! Not pushy at all and helped us reach the right decision regarding our next car, based on our lifestyle and budget. He truly did work with us and provided great conversation along the way. My husband and I were Mercedes Benz customers prior to this transaction, and only walked into to Audi on the day we leased to look around. Now we are part of the Audi family! Thanks for the wonderful experience Konstantin - you will forever be part of our family!
Had an amazing experience purchasing our Q8 from this location. Both Jerry and Rob are great to work with. Before we came to Audi of Queens we had been to a lot of other dealerships and not a single sales person had taken the time to explain the car and its features to us. At Audi of Queens our experience with Jerry was completely opposite. He took his time to go over every single detail of the car with us. He was patient and very knowledgeable. I would go back to Audi of Queens regardless of what car they were selling. That being said, I love my new Q8. Thanks Audi of Queens, Jerry & Rob.
I bought a 2019 Audi 3.0 Q7 from Audi of Queens back in July, while there I interacted with Ken, who was our Sales adviser, Martin, and Johnny. All three of them were amazing in ensuring we understood the purchase, and that we understood how the vehicle worked.
Ken followed up thoroughly after the purchase to make sure there was no problems with the vehicle and that we were happy. The environment of the dealership was also amazing, from the layout, amenities and service department. I wouldn't hesitate returning for another purchase when the time comes.
Thanks Konstantin you were AMAZING!!!!
We recently leased an Audi E Tron from Queens Audi. And I’d like to say that I had an amazing experience.
Our salesman Konstantin was absolutely the best. He was professional, friendly, very knowledgeable and extremely patient with us. Usually I dread going into dealerships but this time it was different. Our whole experience was quick and seamless.
Leasing the 2021 Audi ETron from Audi Queens was the best auto lease experience I’ve had to date. As soon as I entered the dealership I was greeted and then introduced to staff and everyone seems to be excited to see me. There was no pressure to buy anything. I was even offered a test drive of the ETron as well as a sports coupe that I was eyeballing.
Konstantine and the finance staff walked me through the process quickly and got me approved in no time.
When I was ready to pick up the vehicle, Konstantine spent over an hour showing me how the ETron worked and sent me an email with all the necessary links to offers and video instructions.
Even after I took possession of the car, I received several calls from Konstantine checking in on me to see how I liked the car, and if I needed any additional help with the controls and features.
I will recommend Audi Queens to anyone that is interested in leasing or purchasing an Audi vehicle no matter what borough they live in. I would also highly recommend Konstantine Kennedy who displayed extensive knowledge of the car and was very generous with his time. I’m so glad that I went to Audi Queens. Haven’t been so excited to drive a new car in decades. Thank you Audi Queens and Konstantine Kennedy.
Mark V
Had a great experience purchasing a car remotely with Konstantin Kennedy. He was easy to deal with, responsive to questions, and up front about everything. Offered a fair price with much less stress than the usual experience. Breezed through the paperwork online and were able to drive down to pick up our new car without any hassle. He was very thorough in going over the vehicle with us when we got there and had a lot of great tips regarding the features. Will likely return when we are ready to purchase our next vehicle.
I had a great experience with Konstantin, He was very professional, knowledgeable and overall awesome! This was the best experience I had purchasing a vehicle, I felt very comfortable. If you’re looking to purchase a vehicle please ask for Konstantin he is the great and gets the job done 1000% guaranteed. Can’t wait to go back for my next lease. Overall great experience and service, highly recommended paying these guys a visit.
Very nice person Mr. Jhon good service 👍 …
UPDATE 12/30/2020: Audi Queens service is AAA+++🙌 Grace is always spot on with the service 👍👍👍 and thanks for the great mechanics servicing my SQ5! Audi Queens service makes owning an Audi a totally better experience, best in the 5 boroughs.
UPDATE: 5/18/2020 - I have been coming to Audi Queens to get my car serviced for about 3 years now ever since this location launched. Hands down the best Audi service center in all of the 5 boroughs. Grace is my usual service advisor and she is great! Smooth sailing so far hence why I keep returning although I live in Manhattan. Worth the trip and service quality :)
Great service! Second time I've been here and it hasn't disappointed. Will be returning for sure.
Came again on 6/6. Patrick was exceptional and accommodated my work schedule as best he could. Service was great as usual! Properly washed my vehicle and my SQ5 feels more nimble
The lease of our new Q5 from Queens Audi was great experience. Konstantin Kennedy, our salesman, provided a personal and friendly service in making sure we got the right vehicle. We never felt rushed or pressured the entire time. Queens of Audi truly provided us with the most outstanding and comprehensive assistance with leasing our new car. I won’t be going anywhere else when shopping for my next car. Highly recommend them if you’re interested in purchasing an Audi. Thank you guys once again, we’re very happy with our new car.
Konstantin Kennedy provided my wife and I what has been by far , the absolute best car buying experience we’ve ever had . From the greeting , to the genuine interest in answering our questions , to the fluidity of the transaction , explaining our vehicle and overall comfort . He cemented our decision to switch from 8 years of Lexus an absolute home run . I highly recommend looking for him as a consultant. We will be back to change our 2nd vehicle because of him . Audi Queens has a star .
I got rear ended for the first time in my life and chose this place because of the high ratings. It was my first time dealing with insurance claim and I was concerned that it would take months for the dealler and insurance company to reach the agreement on the price before starting the repairs. Luckily they worked out details fairly quickly and all repairs were performed to the highest standards. Throughout this time Sebastiano was very helpful and kept me up to date on the progress. When I came to pick up the car I noticed a small scuff on rear parking sensor. I was convinced it was just piece of glue, but John took a closer look and reassured me that it was a paint that was pealing off. He could’ve just agree with me, brush it off and send me home, and I don’t know at what point I’d notice it. Instead he did the right thing and scheduled me to get a loaner car and they fixed the issue within 2 days free of charge. I got to drive brand new A5 which was a real treat, and now I’m very tempted to get a facelifted Audi:) overall this place has everything you can ask for: friendly customer service, great mechanics, honest management, definitely deserves 5 star rating.
Hi, I had the best service that I had in such a long time by J.T. He was able to help us and develop our knowledge about Audi. We really had fun while buying a brand new Audi Q3 2022 and we really appreciate what he did for us by being very gentle and with a fully commitment.
Sales Person Ken Li was really helpful and knows the best how to treat a client. Really appreciate his politeness and thanks to audi for getting me in my car.
Awesome new building and dealership. Professional sales staff. We dealt with Konstantin and he was extremely helpful and accomadating with our lease. He’s a class act and spent the entire day helping us choose the right car. We had a great experience dealing with Audi of Queens. I highly recommend them to anyone looking to buy or lease a new Audi.
I had an outstanding experience at this dealership! Patricia, Sale Associate, helped to negotiate and close the deal. Over all, I had great customer care from A-Z.
Konstantin Kennedy provided for the most pleasant car leasing experience I've ever had. He presented options and prices with clarity and transparency and I got the car I wanted for exactly the price I wanted. It was truly a pleasure dealing with him and I would highly recommend him for your next car purchase or lease.
I recently just purchased a 2022 audi q3 from Patricia at Audi Queens! I am so happy I called when I did and found my girl Patricia. I traded in my 2016 audi q3 and she gave me the best deal that I couldn't refuse. I shopped around a ton of audi departments and noone ever gave me the deal that I was looking for. The minute I walked in audi with my boyfriend she was so kind and explained everything in exquisite detail. I wasn't looking to get an appraisal for my car but then she suggested we get an appraisal and got the best deal!! I am sooo grateful I made the appointment with Patricia as she is so down to earth and warm on top of that! Thank you again!!
I worked with Konstantin Kennedy on leasing a Q3 and he was great! He wasn't pushy at all, he kept us updated every step of the way and provided an excellent customer service experience. It's also the little things - putting a big, red bow on the car upon arrive, and being highly responsive to my questions via text. I highly recommend working with him on your next lease/purchase - you won't regret it!
I recently picked up a 2019 Q7. As any other conscious shopper we knew what we wanted. We went to our normal friendly neighborhood Audi dealership only to find that they did not have any in stock. Some research and many favorable reviews brought us to Audi Queens, who knew a car dealership existed in that section of College Point but what a pleasant surprise. When you approach the building you’re immediately awestruck by its grandeur, its orderly customer intake process and cleanliness.
What’s even more surprising is their sales staff, friendly, not pushy at all and willing to allow you as much time in the car in showroom and on the road. We had the pleasure of meeting Sully Khan who took his time to understand what we were looking for, not what he wanted to sell to us. He learned about our driving habits, color preferences and desire for luxury and only after that presented us with a car which was hard to turn away from :-) Next comes the whole leasing process. Sully made sure he understood our budget, and helped with all available discounts and rebates we qualified for. He ensured that our approval was with our satisfaction by providing ample time to let us define and review lease terms, and so we did and finalized the deal when we were ready.
If you are in the market for a new Audi then I recommend you visit Audi Queens and once you are there talk to Sully Khan and let him be your advocate in finalizing a deal.
Amazing experience with Konstantin Kennedy at Audi of Queens. He was patient and straight forward. The floor manager Victor was also great to deal with and was professional. Very nice and clean show room.
The entire experience from initial quote to vehicle delivery was seamless. Konstantine was very responsive and was always available to help. All of the staff were courteous and respectful. Felt we were in a higher end dealership as there were no pressure tactics unlike other dealers. The finance guy also took the time to explain things and left it up to us to make a decision. Highly recommended dealership and will refer friends and family, if they need an Audi!
I checked out Audi Queens website and saw the vehicle I like, but it was a darker color. I indicated an interest. I immediately received a response which happened to be a special deal. I thought the special deal was just bait. Scheduled an appointment later that week. It is a beautiful dealership!!! I had the pleasure of working with Jay Liu. He’s so honest, transparent, knowledgeable, and amazing. I felt no stress from him. It was fabulous deal (as indicated in the email) and we work on negotiating the trade-in. The total process was organized. Jay is very patient and helped me understand the car and I feel he is very welcoming to my calls if I have future questions. It took no time for me to fall in love with the darker color. ❤️❤️❤️ Jay, thank you for everything and for making this car buying experience fun!! I took a bunch of your business cards from your desk to hand out. You rock!!!!
First class experience all around. From the actual premises - you valet park your car INDOORS for free while you shop!!! The dealership is large and modern and also has all of their preowned vehicles indoors - no standing in the bad weather to look at vehicles - and they drive the other cars in when you want to look at them. Comfortable and convenient.
I met with Konstantin and he was very professional and knowledgeable in all of our calls leading up to my visit to the dealership. He listened to what I wanted and needed and provided just that. He was ready for me when I arrived and greeted me at the valet stand. He had the Q7 I wanted to look at waiting for me upstairs out of the rainy weather. And he went over every feature and demonstrated it all for me.
The offer was very generous and the sales manager Rob also came over to explain the terms of the offer and the trade in agreement.
He was very thorough, fair and transparent.
They were both excellent at their jobs, but more importantly were awesome humans. It was an absolute pleasure dealing with them and I would recommend Audi Queens without hesitation to all family and friends.
Brought my older Audi to Audi Queens because of an airbag recall and also to get my inspection renewed. It was my first visit at this location and I was very pleased with their service! Grace Lim was my main point of contact there and she was amazing. She provided updates on my vehicle every step of the way and she was an overall pleasure to work with! While my car was being serviced, they also allowed me to use a Loaner car, which was an absolute lifesaver. I may be on the market soon for a new vehicle, because the one I have is older.. and I will probably make another trip back there soon to see how their Sales team is!
So I left my vehicle with Sebastiano after having someone try to drive it through a fence in a parking lot. I didn’t believe that my can be made to look perfect again after the extensive damages. To my surprise, my car looked better than before the damages. Thanks Seb!!!!!
My partner and myself visited Audi of Queens on a whim, after having visiting another competitor dealership for the type of vehicle we were interested in (compact suv). Albeit we were a bit nervous and intimidated as we had never been to a luxury dealership before, but as soon as we walked in the receptionists were very nice and even without an appointment we were allowed to browse the upstairs show room. We were not approached as many other dealerships do, which we liked because it gave us time to look and then ask for help when we felt comfortable. We had approached a wonderful sales person, Martin Rios-Valdes, who dropped what they were doing and immediately came to our assistance, still without an appointment. He took time to ask what we wanted from our future vehicle, which we’re interested in, and what packages or trims were available, but also what would work out best for us. He didn’t push our attention to other higher cost models but showed us what the differences were and left us to make decisions. We honestly felt so comfortable that it was the most stress-free and fun time we ever had at a dealership. We were able to even get a test drive and search for vehicles that weren’t on the lot yet that met our requirements. He explained lease options (which is what we were looking for) and showed us complete transparency when it came to the price breakdown. We were able to find the that had us both excited and he was genuinely happy he was able to find it. I usually don’t like to make decisions like this just after visiting the dealership once but after our experience with Martin we felt so happy about our decision to join the Audi community. Now we drive a Pulse Orange 2021 Audi Q3 w/ a black optics package. This car is honestly a real neck breaker driving around the city, since it’s not all that common. Thank you to everyone there, especially Martin Rios-Valdes.
I truly don't think it's possible to recommend this dealership enough. I worked with Jay, and he was communicative throughout the entire process. This was my first time buying a car, and Jay patiently explained everything to me. When I first visited to test drive the car, I received a copy of the CarFax and the inspection without even asking. The finance manager Johnny was similarly helpful and definitely went above and beyond to help me with making the best decision regarding financing.
I think it's also important to note that I was buying a used car for less than $20K, so it's not even like this was one of their larger sales, and I was never made to feel like my experience wasn't important. I would legitimately check this dealership first the next time I buy a car (even though I hope that won't have to be for a very long time!)
There's nothing that they could have done better throughout the entire process, and I'm super happy with my new-to-me car.
I drove out of Audi Queens in my beauty - a new Q3 yesterday. Thanks to Mr Konstantin Kennedy the knowledgeable pleasant and helpful sales person
Who made it easy. Once I showed interest I got emails ( not email) from him asking me what I was looking for. From test drive to patiently clearing my doubts and finally tutoring me step by step on the buttons and knobs and gadgets, he made me feel comfortable. He also helped me with my return of the leased Land Rover
Konstantin Kennedy changed the car buying experience for us. He understood our needs better than we did. We had an A4 from another dealership and our lease was almost up. We had no desire for an SUV but fell in love after we test drove an SQ5. He made this car happen for us. Thank you so much, Konstantin!! We named him Hugo :) Don’t bother going to another Audi dealership in New York. We came to Audi Queens after reading the reviews. Expectations were beyond exceeded. Can’t believe we wasted time anywhere else.
I was combing through the inventories of NY/NJ area Audi dealers looking for a certain model, (Q5e Prestige) and happily found it at Queens Audi. Gave them a cold call and was connected with sales rep J.T. Lasbat, a super-nice and straightforward gentleman I’d be happy to deal with any time. My experience with him, and with the dealership overall was great!
My car buying experience at Audi Queens, working with salesman Joàn Lopez, was exceptionally pleasant and efficient. Joàn was alert to my needs--which included minimizing contact with the finance office, because of prior bad experiences, at other dealers!--and was exceptionally attentive in helping me with post-purchase questions and some trouble setting up my Audi SQ5 electronics (which are all good now). I believe that Audi Queens will continue to provide excellent customer service when I bring my car in for maintenance or repair. And I recommend Joàn Lopez most highly.
Just purchased my new Q8 at Audi Queens. Let me say that the buying experience was most pleasant I highly recommend my salesman Joan Lopez. He is a true professional. He worked diligently to make the sale happen and made sure that all of my questions and concerns were addressed in a very timely manner. I got true top notch customer service from him and the entire Audi Queens team. The dealership is brand new and beautiful. A very pleasant place to shop for your next Audi. I highly recommend the clean and laid back atmosphere. If you are in the market for an Audi. Please go Audi Queens and ask for Joan. He will take good care of you.
Great experience dealing with Audi Queens with the purchase of our A4. Ken worked the deal with me over the phone to get the price I wanted. Johnny was the finance manager and found the best rate we could get (even better than what I had myself). Wouldn’t hesitate to purchase my next car with this group.
I have an Audi Q5 on lease for almost 2 years and have scheduled for 20000k miles servicing on 7th July at 11.40am at Audi Queens. There was noise coming from the wheels when making right turns. The technician told me that I have to leave the car for further checks. On 8th July, Robert called and told me they have to order some fluid and the car can only be fixed. I requested for a loaner car due to the nature of my work but was told that no loaner car was available. It’s been a week and I have not received any updates. After sales service is disappointing. Totally unreliable and irresponsible.
14th July John Partsinevetos from Audi provided an update on my vehicle. Appreciate the help and updates.
Being in Sales myself I know that having to deal with a difficult client is tough but as long as you continue to be your authentic genuine self everything will work out and the client will leave extremely happy and grateful that you helped them accomplish their needs. My boyfriend and I worked with Konstantin Kennedy and I can tell you in all the years I have been buying cars , this was the best experience yet!. He was super patient and understanding of our needs and not for one second did I ever feel that he was pushing us to make a purchase!. Konstantin I can not thank you enough, super happy with our purchase and will definitely refer you for as long as I can.
Our sales rep Konstantin Kennedy was an absolute pleasure to work with. He was patient, knowledgeable and friendly. I’m really happy with the level of service my wife and I received and I love my new Q5!
My experience with Audi Queens was amazing. I was on guard from the beginning due to a bad experience on leasing my 2017 Audi A6 from Lynbrook Audi. I even went ahead and attempted to give them a second chance by trying to schedule an appointment to lease a 2020 Q7 from Lynbrook Audi, however; I never even spoke to a salesperson after being put on hold multiple times or after leaving messages. I then called a few other Audi dealerships and their agents showed little to no interest in helping me out. Mind you, I informed them that this would be my third Audi and was serious about obtaining a new Audi since my lease was up in a few weeks.
I called Audi Queens and was connected to Konstantin Kennedy. I must say, it was such a relief to have been connected to him because he was very Helpful from the start to finish. Best of all, he was straightforward and on point about everything. He showed me all my options and after informing him what I wanted exactly, he informed me that there would be Q7 being delivered to the dealership in a few weeks meeting my expectations. I went ahead and placed a down payment on the Q7 being delivered from the factory. Konstantin would then update me on a weekly basis on the status of the vehicle and not leaving me out in the dark.
Once the car was ready to be picked up, Konstantin informed and showed me that the vehicle had a very small scratch/nick on the bumper during delivery. To be honest, I wouldn’t have noticed it. His honesty was much appreciated. Konstantin then sat in the vehicle with me and explained every option available without rushing to get me out. I then met with the finance manager, Johnny Shi. He was amazing as well. No surprises came about from his department. Whatever was discussed during the initial contract remained the same. Johnny was not pushy about selling extra packages unlike other finance managers during my previous experiences. However; I did end up leaving Johnny’s office purchasing two maintenance packages all while still within my range of monthly payments.
Overall, excellent communication and salesmanship by both Konstantin and Johnny. I thank you both for the smooth transaction. I wouldn’t hesitate to recommend you gentlemen and the dealership.
Thank You!!!!!!!!!!!!
Konstantine Kennedy is professional and made my true first car purchase very simple and seamless. I am loving the Q3 I purchased and he was able to get me everything I asked for, this location was a wonderful experience and surprise. The process took no time!
I had a great experience at Audi Queens! I first went in to check out a CPO Q7 and got Ken to assist me. Let me tell you, this guy knows his his stuff! He was not pushy at all, I could tell he was honest from the beginning, and was happy to walk me through the entire car and take it it for a test drive.
When going through the numbers, I decided to go with the brand new Q7 as Rob, the manager gave me a great deal on a new one. However, the contingency was that my wife approves the deal. They were so awesome, that Ken came to my house with the car the next day and went through it all again with my wife, she test drove it, and that sealed the deal!
The next day I came in and closed the deal, and it was a seamless process. Johnny, the finance director was not pushy with the pre-payed options, and demonstrated the value (cost savings) for Audi care and tire and wheel.
In the end, Rob even threw in wheel locks for me (I had my tires stolen once so I needed them) for free and I went down to service and saw Grace, and she had them installed in 10 minutes!
I want to thank everyone at Audi Queens for all their help! It was one of the best experiences I had. I will definitely recommend this dealership to everyone! I’ll be back for future business here as well!!!
I had a great experience with this dealership. They gave me a great deal and Jóan Lopez and Konstantin Kennedy made getting a car from them an easy and hassle free experience. I have a busy schedule and this guys did an amazing job to do everything as quickly and as perfectly as possible. Everything was already prepared when I came in and they kept in touch the whole time and told me everything that was missing and that was needed. Taught me everything I needed about the car and was out of there with my brand new baby feeling so satisfied. I would highly recommend purchasing a vehicle from this dealership.
Had a great experience at the Audi Queens dealership. Absolutely thrilled with my car! Jay Elfman walked me through the entire process. Jay was extremely professional and went above and beyond to help me secure my car. I would highly recommend him and Audi Queens to anyone looking to purchase or lease an Audi.
I recently bought an Audi 2021 and was assisted by Konstantin. He provided excellent customer service and was very knowledgeable. He also answered all of our questions genuinely and was very patient with us.
The over all experience was very calm we didn’t feel rushed. It was such a pleasure working with him and would definitely recommend him 100%. :)
I contacted Audi Queens and was very clear with my intentions on buying a new 2018 Q3. Richie Li responded promptly with an offer and did not mess around. Jeff Zonen, the General Sales Manager also assisted when Richie was out of the office and even responded to me on his day off. This is a beautiful NEW dealership in Queens and it is large and wonderful. I hope to continue the relationship with Audi Queens for servicing and future automobiles as well.
I will be recommending this dealership to others. While I live in Manhattan, I was treated the best by Audi Queens and I appreciated that greatly. A little goes a long way and they were great.
Bought 3 cars so far with Audi Queens. Amazing representatives, especially Patricia! Always making us feel welcomed and heard, unlike other dealerships that don’t bat an eye. Glad I made my decision with Audi!
My salesman Andres was superbly amazing! I was able to complete my purchase within 5 hours and everything went smoothly. My offer was extremely competitive and one I could not refuse. He took the time to explain all details along each step of the process. I received 5 star service. Kudos to the team at Audi Queens.
Great customer service and fair prices!! Filled out an online form requesting a test drive on a 2019 Audi a4 and received a response right away with my requested appointment time. Upon arrival, the receptionist greeted me and guided me to Robert who was the sales manager. I waited about 15 minutes which is not bad for a Saturday. One of their valets took me on a test drive and he made me feel very comfortable. After I was introduced to Sully, and we discussed the car I wanted and features. We then moved on to discussing prices and Justin were able to break down pricing options for me in a way for me to understand. After much negotiation, Robert, Justin, and Sully were able to get me to around the price I was looking for and provided me with a decent price for my trade in vehicle. I wasn't pressured through this whole process. It did take a while to complete paper work but that happens every time you buy a new car. During the process, someone else came to explain to me every aspect of the car and how it works and that really stood out to me. The only thing that I did not like was that I had bought the car on Saturday and received a call on Monday saying that my car had a recall on it and need to be serviced and they couldn't do it on Saturday since it was after business hours for the service department.This was odd to me because I didn't really get a specific explanation as to what exactly needed to be fixed. But I still give 5 stars because they were so accommodating. They dropped me off a loaner vehicle at my job and took my car in to get serviced. The following day, they dropped my car back off to my job. This really stood out to me as well. Overall, tremendous service and I will recommend to anyone looking to lease a car.
Best dealership experience I’ve had! We were assisted by Konstantin Kennedy who was professional, attentive and made sure the process was super transparent. From our first visit to inquire to the day we picked up the vehicle the process was simple and hassle-free. Konstantin went over every single detail of the car before driving off and made himself available throughout the entire process for any questions we had. 10/10 would recommend.
Great dealership: met my price to move into a new A6. No surprises or hidden costs; honorable and upfront about all the numbers. My sales associate, Joan Lopez, was terrific. He took care of me from start to finish, ending with a delivery explaining how everything works and following up the next day to see if I were happy. My next Audi will be purchased from Audi of Queens.
Let me start by saying my experience from the first phone call with Joan Lopez to picking up my car was fantastic. Joan went over various car models with me explained the difference between trim levels and answered all my questions. As this was my first time going for a new car solo I will say I was apprehensive, Joan made the entire process very easy; he is professional and friendly. When I had an issue with the lease I was returning, I called him and he went out of his way to help me and give me advice. I truly appreciated his help. I cannot say enough positive things about my experience from Joan to signing docs at pickup with Johnny, who also gave me very useful information concerning another matter. Thank you both for your help!
As for my Q3, I love it and very happy I went with an Audi.
Experience was exceptional. Joan Lopez gave us a good deal, a good price for our trade in and was super easy to work with. Most importantly, Joan was straight forward and honest with us. He was also extremely knowledgeable about our car. Would highly recommend him and the dealership.
Our experience at Audi queens was amazing, I have been in all Audi dealers, but this one is immaculate . Everyone there is very polite and make you feel comfortable in all ways, never felt pressure. Our salesperson ,Joan Lopez was great, from the beginning to end he made the process very smooth and helped us take our Audi S5 home. Víctor, the sales manager was also very professional and friendly. Thank you Audi queens.
Audi Queens and in particular Konstantin Kennedy did an excellent job when we recently bought a car from Audi Queens. Konstantin did a great job handling the sale with us being out of state. We were able to sign for the car and have it shipped to us and all went perfectly smooth and as planned. Konstantin even sent us pictures of the car being put on the truck! His attention to detail and making sure we stayed informed at every step was excellent . He was quick to respond to any questions we had throughout the process. He even walked us through the Audi connect and getting it set up while he was at the dealership and we were home. Truly an outstanding car experience!!
Purchased a new Q7 at Audi Queens. Worked with Ken Li who was amazing to work with. Super patient with all our questions, kind and very informative. He was extremely transparent with the information he was providing which we appreciated because not everyone is honest like he was. The staff at Audi queens in whole were all great. We were greeted with smiles and even one of the managers when we first walked in personally walked us over to the waiting area and then got us paired up with Ken. We went in looking to purchase a used Q7 but were beat by a couple hours by another couple looking to buy the same car. Given the situation, Ken Li and team really worked hard to work within our budget to get us in a vehicle that met all of our requirements. It ended up in us driving off the lot with a brand new car and we couldn't be happier and confident with our purchase. Johnny, the finance manager was also awesome and friendly. Overall it was an awesome experience from a consumer perspective. This comes from visiting many other dealerships prior to landing at Audi Queens Oh and the dealership itself is beautiful too!
The best Audi dealership and service. From the sales to service, this is hands down the best feeling I have ever experienced. The most accommodating car dealer in the tri-state area. Courteous, polite, professional and caring. Thank you all the folks I worked with to make the new purchase and servicing so pleasant.
Great Customer service. A friendly, professional and knowledgeable team epitomized by Konstantin Kennedy who has been extremely responsive and helpful throughout and even after the transaction. It’s my best buying experience compared to my past dealings with other luxury brand dealerships, for some of whom I hold in high regard and I think that says a lot...
Most importantly my wife loves the SQ5's smooth and sporty ride!
When we started searching for a car, I didn’t think I’d end up writing a review for a dealership but I feel obligated to do so after an extraordinarily positive experience dealing with the team at Audi Queens. We came into the dealership armed with months of research on pricing and vehicles and had a targeted car in mind. Our sales contact, Konstantin Kennedy, brilliantly read our needs and guided us towards other options that better met our needs. It’s a sign of an excellent sales team that they brought us back to their fair, competitive pricing and the same targeted vehicle after several weeks more research on the best deals and options throughout the country. Their patience, professionalism and friendliness throughout the process made this a memorably positive experience. I would highly recommend.
Konstatine Kennedy was an outstanding salesman. I have purchased two other Audi’s from a dealership on Long Island and was looking for my third. We were not happy with the lack of transparency at this particular dealership and definitely were given the run around. Konstantine was extremely knowledgeable and open regarding pricing. The dealership is gorgeous and very clean. They were a pleasure to do business with.
I just recently purchased a S Q5 2020 from Audi Queens and the service was top notch, I’m very satisfy and impressed with my purchase. Big shout out to Mr. Konstantin Kennedy on educating me on this vehicle I truly love it, and appreciate your patience...You truly guided me in the right direction of this purchase thank you Sir. I recommend Audi Queens dealership to anyone that wants to purchase a new Audi, Mr. Konstantin is the best sales rep hands down. The entire staff was super nice and professional.
I had a great experience with Audi Queens. The information and responsiveness of Konstantin Kennedy during this difficult virus times was fantastic. I bought a Q3 and I am delighted. The Q3 is an outstanding SUV in every sense. It is a great time to buy new cars with prices below market and good availability.
It is also worth mentioning the service that Audi Queens gave me when I picked up the car. Every single detail was explained to me (I finally learnt how to use Car Play) and the facilities are superb. It looks like a Silicone Valley Building!!! I would definitely recommend to buy an Audi Q3 if you are looking for an SUV and if you live in the NYC area do not hesitate call Audi Queens and ask for Konstantin.
Location is A+ because I live right in College Point! They have a parking lot so that's super easy to find parking. The entire place is nice and new and clean. The service section wasn't bad, I found a $99 express oil change deal online for my 2017 Audi A7 and they honored it and on top they checked all my fluids and wheels, tires, brake pads and printed out a report for me. The show floor had plenty of cars and the place is beautiful and not shady looking or anything. I haven't bought a car here but I would recommend it.
As a first time customer at this dealership and any car dealership in general i didn't know what to expect and was a bit cautious. Audi Queens team was very welcoming and hospitable and made the whole experience smooth, fun and enjoyable. From the moment i entered through the front door and until i drove off in my new Audi i felt cared for. Jerry and Sully were personable and took great care of me. Both gentlemen are knowledgeable, easy-going and made my car shopping experience an exciting one. They check in on me occasionally to see how is everything going with the car and if i have any questions, which is yet another nice touch.
Thank you once again, guys. I really appreciate it.
~ cousin Roman ;)
I had the greatest experience at Audi Queens. Jerry was so informative and taught me so much about my new car! This dealership really cares about their buyers and their knowledge of their vehicles. I usually dread going to a dealership due to the pressure most sales people push on buyers, however Jerry and his manager offered an exceptional sales experience. I am extremely grateful for their patience and desire to make me comfortable! The dealership was extremely clean, the staff was friendly and the valet parking was an amazing touch. Thanks Audi Queens!!
I leased a Q3 just a couple of days ago from Audi Queens. I want to take this opportunity to say "thank you so very much" to Konstantin Kennedy for making my experience such a pleasant one.
In my 15+ years leasing cars, I have never been so pleased. Konstantin handled my request fast and made it easy for me to find exactly what I was looking for. Konstantin was honest, professional, courteous. Buying or leasing a car can be anxiety producing, but Konstantin was always relaxed and I never felt pressured to make a decision. He accommodated my busy schedule and was patient when answering all my questions. I ended up making all the arrangements and picking up my car in only a few days. That was amazing to me. First time ever!
Couldn't have been happier with the service I received. I originally came in for a quick tire fix, the service was impeccable.
While there I made my way to the sales floor to see the new models. There I met with Konstantin, who was extremely helpful, he outlined all of the features of the new model (along with some features in my current Q5 that I didn't know about). Two weeks later I traded in my Q5 for a Q7, Konstantin made the entire process seamless, handling all of my questions with professionalism and going the extra mile to accommodate my unique situation.
The entire sales process was nothing less than luxurious and I look forward to working with the team again.
We just left with our new AudiQ3 and could not be more happy! From the moment we walked in the door Konstantin showed professionalism and really considered our needs and wants in a new car. He helped us every step of the way through our lease and dealing with a new insurance policy. I would highly recommend him and Audi Queens for anyone looking for a new vehicle.
My experience at Audi Queens was phenomenal. I cannot say enough great things. I renewed my lease with Audi for another 3 years because you can't beat the quality of their cars. I'm extremely grateful to Konstantin for showing me the incredible features on the Audi Q3. He was super helpful and made sure I was content from the start. He went above and beyond and for that reason I will definitely continue doing business with Audi Queens.
Konstantin Kennedy did an excellent jobs before and after delivery my Q7 to my home. He kept me inform the status of my car before it arrive the dealership. He also did a outstanding job during the delivery. He spent time to explain the major functions of my car. He pays attenuation to details. He is an excellent sale person in Audi Queens.
Had a GREAT experience here! I am so happy with my car! Sully was personable, patient and extremely professional. He walked me through the entire process and was very helpful. He showed me every little detail on my car and how to use all of the different functions. I received a follow-up call to ensure I had no further questions. Thanks so much Sully for an amazing experience. Will certainly be recommending you to other friends/family!
Patricia is the best broker at the dealership. She made my experience so easy. The Audi dealership in queens is the best dealership I have been to.
Great service this is the only place I bring my highly modified s4 to. Ask for service rep Jhael Rodriguez.he never disappoints in keeping me updated on my car, letting me know about possible discounts and coupons, helping me get a loaner or even explaining the repair.
Everything about Audi Queens is top notch! We worked with Martin and he was great. He made the usual stressful car buying process a lot easier. Martin wasn’t pushy and spent a couple of days with us to get the car we wanted. Highly recommend checking out Audi Queens and their inventory!
My first time at Audi Queens. Patrick was my service advisor, and I was very pleased. The work was performed without any issues, and I was kept up to date about the progress every step of the way. The facility is also beautiful. I live on Long Island and have other options, but will definitely be bringing my car back.
This is the second time I go to Audi queens for my second car purchase. I live in Brooklyn, but I don’t mind the distance to Audi Queens because of I’m impressed by their professionalism. I want to thank Ken Li, my sales representative, helped me with my car purchase. He did share a lot useful and helpful information and experience with me, I do really appreciate his dedication and the deal with him.
6 months ago I bought my dream car. I didn’t know how or where to start when I called Audi Queens as I live in Seattle, WA. I knew what I wanted and I knew Audi Queens had it. When I called I was lucky to be connected with Joan Lopez who jumped on the opportunity to help me get into my car with ease. He was happy to answer all of my questions and even took the time to send more pictures and video of the car saving me a lengthy trip in the middle of winter. Just before I bought my car I found a similar one closer but after speaking to that dealership it was clear I would go with Joan’s offer. He has always been super helpful and courteous and never once seemed annoyed with me. The car is beyond what I could have expected and six months in I still couldn’t be happier with it. Joan even still calls to check in and I often send him pictures of my car. I know without a second thought I would purchase another Audi from them in the future.
Just purchased an SQ5 from Audi Queens and love it. The dealership is a beautiful facility, but what made my experience exceptional was the sales associate, Konstantin Kennedy. He was informative, helpful, and very patient, spending many hours with me and my family while we were making our decision. Konstantin is not only a consummate professional, but a decent human being. I will recommend his service to anyone looking to purchase an Audi.
Just got an Audi A4 from Audi Queens and I must say it was the most comfortable and professional experience I have had at any dealership. I tried other automakers and also other Audi dealerships, but Audi Queens met my needs and earned my trust. The dealership is very modernized and their technology is up to date. I can't think of another dealership that was as welcoming and embraced me. The salesperson, Sully Khan, went above and beyond to earn my business and his knowledge on the Audi vehicles, exceptional communication skills, and friendly approach made my experience that much better. He was a pleasure to work with and Sully made sure to answer any questions or concerns that I had. I could tell he was the salesperson I wanted to work with to get a deal done due to his professional approach and exceptional people skills. Additionally, when I got the car, he was also very thorough in walking me through how each of the functions worked, which tells me he also had a high level of detail and admiration for Audi (the follow-ups after taking the car were also impressive). From start to finish, Sully stood out from all other salesman in that he did everything possible to earn my trust and my business. His dedication and grit in working together went a long way and he was the main & only reason why I was able to get the car. Audi Queens should be lucky to have him on their team because he represents the brand in a highly professional and positive light.
Wonderful experience buying two vehicles over the last 2 weeks. Our salesperson, Konstantin, was phenomenal keeping on top of all details with patience. One doesn’t often say this about car salesmen, but he has a great deal of integrity. Recommended highly!
From the outside to the inside everything about this dealership is impressive. Driving up you get valet service (awesome) and the sales staff is really great as well. We just leased an Audi with the help of Sully who responded to our internet inquiry. He was thorough, respectful, and took his time to really understand our needs and help us get the car we wanted. Would 100% recommend this dealership to anyone in the market for an Audi.
Konstantin went above and beyond to help us secure the car we wanted. We came from 2 hours away because they had the car and color scheme we wanted that no other tri state dealer had. Entire transaction including price negotiation and credit approval was done over the phone and on online. Piece of cake, no BS and got a small discount on the car too. Picked it up two days later, there it was waiting for us with a big red bow on it. We spent maybe an hour to sign finance papers and learn the car features and we drove off happy. Now I'm not buying an Audi anywhere else.
Pleasantly surprised to find a brand new Audi facility. No longer have to travel far to get my vehicle serviced. The treatment was by far the best I’ve experienced. Although I did not have an appointment, they managed to squeeze me in and get me back on the road. Everyone is eager to chat with you and get to know you on a personal level. Can’t stress at how happy I was about coming here. Ask for David and Constantine when you get here. They are awesome.
I have leased several cars in my past and this has been the best dealership experience, by far. Not only did Audi Queens have the most competitive deals compared to other dealerships in the tri-state area, but the staff was incredible. Speaking to Jay Liu felt like I was talking to someone I knew for a long time. Very personable, knowledgeable, and genuinely felt like he gave a damn; opposed to the other dealership that I was considering going with in the area. Everyone I encountered at Audi Queens, including one of the finance managers, Jimmy, were professional, and allowed me to concentrate on getting into the Audi that I wanted without the stress. I want to thank everyone at Audi Queens for their help and please, do yourself a favor and consider them for leasing/purchasing an Audi.
Two weeks ago on a Saturday night, I went into Audi Queens just to inquire about the process of purchasing a Q3 which I was planning on getting before the year ended. I got there about 15 mins before closing and was clear with the sales specialist (Konstantin Kennedy) that I wasn't going to be buying the car that night as I was still in 'research mode'. Fast forward... I didn't leave there until almost 10pm and picked up my new car on the following Monday. The most important factor in me making the decision to go ahead and do the deal was Konstantin. At no point in our conversation did I feel pressured to make a purchase. He is very knowledgeable, was very patient answering all my questions and his suggestions were very genuine. Once I decided to move forward, everything from trading in my Jeep, to working with the manager and the finance director was just seamless and very professional. I made a good choice in going into Audi Queens. Thank you Konstantin!
Top notch dealership! From the second you enter, they provide you with an indoor valet. You head upstairs and they have a beautiful display of Audi’s on the floor. They found me the car of my dreams and did whatever they could to put it in my driveway. Konstantin was amazing, he was always available to answer my questions and was very straightforward throughout the entire process. Rob was honest and not pushy at all which I appreciated, he really went the extra mile for me. Joán showed me the ins and outs of the car and made sure I fully understood everything before I left the dealership, he’s still teaching me things about the car 1 week later! Overall I had an amazing experience here and would recommend my friends and family to find their car here as well.
My sales person was Konstatin Kennedy. He helped us with a 2019 Audi Q5 CPO. He is very prompt with responding via text, and made sure all documentations were in order.
I am taking one star off because it may be busy season, and my emails regarding getting Audi Care package which I originally requested more time to think at Point-of-Sale are being ignored. That said, I understand it is busy season.
Overall, I really enjoyed working with everyone and completing the transaction within 3 days. I highly recommend Konstatin as he not only knows the brand well, but MOST IMPORTANTLY, offers continual support to his customers even after the purchase!
This was my first experience with Audi Queens. My experience with Konstantin was excellent. I was very apprehensive at first, not knowing anyone at the dealer. I drove from Edison NJ to Audi Queens in Flushing NY. I phone Konstantin to confirm that the vehicle I was interested is still there, who informed me that it is in fact still available. I said I’d like to come in and check it out. I got a warm welcome from the dealership, I can’t say enough about Konstantin my sales contact. He was outstanding. No slick sales gimmicks, no pressure, no attempts to manipulative ploys. Just it was a great accommodating service. Trust me I’m a skeptical type of personality. After a smooth trade in my Vehicle I end up buying a Mercedes Benz GLA250 for a price that I was comfortable with which I consider it was a great deal. I am so happy with my Purchase. I would highly recommend his expertise to any of my friends and family who are in the market for a vehicle. My family loves this SUV. Thanks a lot Konstantin
Sathiyamoorthy Raja
We love our new Q3 - such an awesome car. Konstantin was a pleasure to work with. We had an Audi prior to this car but went through a different dealership. Very happy we made the switch to Audi Queens. Thanks again guys!
Over the years I have leased several luxury vehicles , usually through Manhattan locations near my home. As I began my latest "search", I ventured into Queens to explore. I visited Mercedes, BMW and Audi. When my journey brought me to the Audi dealership...I discovered a sales and service experience unmatched by anything before.
The showroom and facility was spectacular - clean, well designed, user-friendly. My wife and myself were greeted warmly and professionally, with virtually no wait time. The vehicles were displayed in an elegant style and easy to navigate layout.
Beyond the physical space, however, what made the experience so satisfying was the personnel who worked with us. Our salesperson, Konstantin, was not only knowledgeable, professional, and attentive...but he was engaging and fun to deal with. I also, greatly appreciated his patience. I am not close to being any kind of "car expert", so Konstantin took as much time as necessary to answer all and any questions we had.
The test drive was terrific. Konstantin explained and demonstrated every outstanding Audi feature. There was no "hard sell", but rather a sincere willingness to help us make a decision.
Finally, back at the showroom, we were introduced to the location's manager, Rob...who was equally fun and engaging. Both Rob and Konstantin, worked together to offer us a very generous deal.
I cannot underscore how impressed I was with the entire experience!
I will certainly pass my opinion on to my "snobby" Manhattan-it friends.
We had a remarkable experience at Audi Queens in our vehicle purchase last month. I am impressed with their cordial and professional attitude overall. Especially our sales professional, Konstantine has been very helpful. He has made the whole experience less painful with his knowledgeable and friendly approach.
Audi of Queens definitely deserves a 5 star review. Not only being brand new, the staff has done an excellent job with customer service. Ive been to a lot of dealerships, none have treated me as well as Audi of Queens. I recommend Konstantin Kennedy. Working with Konstantin was a pleasure. He was very helpful and honest, he knew what he was talking about. On top of everything he was very patient. I never had such an amazing experience from car shopping, I recommend going to Audi of Queens if you are looking for a top of the line luxury vehicle, ask for Konstantin, guarantee you'll leave stress free.
Overall Excellent experience at this dealership.
My sales rep Konstantin and sales manager Rob were both very knowledgeable and helpful. More importantly, they both exhibited extreme patience and concern in answering all my questions, to ensure a positive and satisfying experience.
Further, Konstantin provided an exhaustive explanation and demonstration of all the features of my new vehicle.
In sum, I would highly recommend Queens Audi when considering your next purchase/lease
I really wanted to like this dealership and do business here. They recently opened in a newly constructed facility but already have some major problems with the way potential customers are treated. I expressed interest in a vehicle on their website and confirmed its availability. The following morning I arrived for a scheduled appointment. I was barely acknowledged by the person at the sales floor reception desk who then spoke to me in a condescending manner. The sales representative I contacted the prior day did not remember any of the details of our conversation. He showed me a different color model and then aggressively insisted I had asked to see it. At that point I told him there’s no such thing as winning an argument with a customer, stop wasting my time and I was leaving. While I was waiting for the parking valet, he approached me and said he found the advertised car I inquired about, it was in the showroom and he wanted me to see it. I went back inside and there was a hand lettered sign on what looked like used copy paper on the windshield that said sold.
I want to thank Will Berardino for contacting me immediately and listening to my concerns. I now believe Audi Queens deserves another opportunity to do business with me.
Patricia at Audi Queens treated us like we were the most important people she had to deal with that day and she followed through with everything she said she would. I would definitely recommend both Audi Queens and Patricia to anyone and I will be buying my next Audi from them. thank you so much for the attention to detail and not having a problem with me calling you every 10 minutes Patricia.
Beautiful atmosphere, helpful sales staff. Just got my first Audi, salesman Ken Li took care of us, did a great job finding us the car we wanted then showing the us all the details to the final steps. Would definitely recommend this dealership to all.
What a breath of fresh air, with this dealership opening. The service is night and day compared to other Audi dealerships in the area. I dealt with Patrick and he was so professional, polite and accommodating to my needs. I could not have been happier, and they offer plenty, and great loaners as-well without a month- 2 month wait, like the others.
I purchased my cars from the dealer in Brooklyn. They promised priority loaners, if purchased from them and when the time came they kept rescheduling my service appointment for a recall for month at a time. Worth the drive to Audi of Queens if you live in the boroughs or southern Long Island or North Shore area. Really a world of a difference, Thank You!!!
This is hands-down the best Audi Dealership I have ever been to. I live in Manhattan and I would come to these guys instead of Audi Manhattan any day of the week. Normally I avoid dealer service because it’s more expensive, but with these guys, it’s worth every penny. They go through your car soup-to-nuts even on minor issues. I brought it in to have my radio updated, and they recoded the entire car, did a full diagnostic, and updated all software. Plus, their parts department staff is super nice, attentive, knowledgeable, and professional.
Highly Recommend Audi of Queens. Throughout my time there I have came across multiple members from different departments and each and everyone of them have went above and beyond to make my time there a wonderful experience. There employees do a great job with putting the customers first. I had the pleasure of dealing with Dave from the service department for most of my questions and service and he is by far one of the best team members they have In that dealership.
Thank you guys
Amazing experience walking into the showroom. Friendly staff, everyone seemed to go the extra mile with helping me. I want to thank Shiroom for her excellent welcome when I stepped in, she greeted me with a smile. I was also greeted with a warm smile from Dennis. He asked how my day was going,. He then proceeded very quickly with a sales rep- Konstantin. I love Konstantin's welcome gesture, where he showed me several cars and the cafe. Amazing cafe layout. Very clean. I would recommend everyone to come in to the new dealership to check it out.
My Salesman from Smithtown Audi moved to Queens Audi, and I didn't want to lease from any other person. I called Jerry Chen and whined about him leaving. He told me, "No worries! We can do a deal by phone, handle all the paperwork online, and I'll drive the car to your house." This is exactly what happened. Jerry worked hard to keep my payment the same as my 2018 Audi, and gave me a wonderful deal for exactly what I wanted in a new 2020. No games, no hassles, and 100% promises kept. I couldn't be happier. I never had to leave my house and I never had to spend the better part of a day at a dealership.
Jerry has helped me lease 4 Audis now, and I'd never use anyone else. Audi Queens is so reputable and honest, and Jerry is the best car dealer I've ever known. He takes all the hassles and problems out of the equation and his honesty and professionalism is unsurpassed. I am so grateful and Jerry will always have my business. I can't speak highly enough about Jerry Chen and Queens Audi!
The Specialist knows all about Audi inside out, friendly, and I am happy with the deal I had, this is my third Audi, and this dealer is the best!
Martin Rios Valdez and Johnny did an amazing job taking care of us. Martin Rios Valdez greeted us with a smile and showed us around the car. He knew exactly what he was talking about and gave us a tour of the 2020 Audi Q3. From the minute we stepped in all the way to the very end it was a pleasant experience. It took awhile for them to seal the deal with the banks but glad it all worked out in the end. You guys have gained a customer for life and I will refer any family or friends that may be interested in purchasing an Audi. Thank you again guys! You both were amazing! Cheers!
Absolutely best experience I've ever had with a dealership. I drove 600 miles to buy a car from them so I was nervous that the car was as described. Martin took all the pictures I asked for and when I got there the car was beautifully detailed and nicely presented. Everyone from the salesman, manager,and even finance was very friendly and and treated me with much respect even though I wasn't there normal clientele. Can't recommend enough no mater what your buying.
Drove up from Central PA to see one of their used vehicles that was featured online. I've had a lot of bad experiences in the past with other dealerships with hidden fees and salesmen that were very shady. As soon as I walked in and talked with the staff I was put at ease right away. Konstantin Kennedy was great. Laid back and answered all the questions I had. He was honest and when I buy a another vehicle in the future I will brave the traffic of New York again to go to this dealership.
Beautiful facility, knowledgeable staff, and highly exceptional service. I had a wonderful experience dealing with Dennis Wang, Sully Khan, Johnny Shi, and Sales Manager Victor. We all wanted a deal that everyone would feel good about and they made it happen. Highly satisfied with the smooth process and my new Q5. Sully is a Rock Star. Highly recommended. Don't go anywhere else. Find your best deal at Audi Queens.
Just leased our third Audi. This was the first one from Audi Queens. I have to say, their building space is impressive and so is their staff. Konstantin was patient, professional and very knowledgeable. Everyone we interacted with went out of their way to make sure we left pleased. Driving to Queens was well worth our while. I strongly recommend Audi Queens and Konstantin!
I had the pleasure of dealing with Jose M. He was an outstanding sales rep and made sure everything throughout my process was flawless. I shared a quote I had gotten from my previous dealership and he beat it with exceptional service. Jose M made sure to make me feel like home and family and loyalty. Every step of the way he made it easy for me to just get my price I wanted and then literally come in the same day sign my paperwork and leave with my car. Thank you Jose for making my experience exceptional and getting me my first S4! I will be reccomending this dealership and Jose to everyone I know!
I recently leased a ETron- all electric SUV
I set out to lease a different vehicle but the response at the three other dealerships that I visited earlier that day was less than enthusiastic. However the moment I set foot in Audi Queens, the experience was quite different. The Salesperson Konstantin Kennedy welcomed us enthusiastically. Showed us the vehicle I was interested in, took us for a test drive and when I was not very happy with it, he did not push it. Instead he suggested other vehicles and finally showed me the electric car. I was quite impressed by the etron. The car drives very well. I am very happy with my choice.
But most importantly I was very happy with Konstantin, who never at any time pressured me to make a decision, gave me the best deal, without me having to haggle and was very pleasant throughout the process. Since the purchase he has always returned my text messages and helped me through any issues.
I would gladly recommend Audi Queens dealership and Konstantin Kennedy.
First time buying an Audi! BEST EXPERIENCE EVER
I was handled by Konstantin and let me just say he is AMAZING! He made me feel so comfortable with the purchase, he also went above and beyond to solve the issues I was facing at the moment, I am able to reach him at any time with any questions or concerns I have with my Q3, he is just out of this world!!
This is the best dealership I’ve ever been !
PS: The coffee machine is Great
Very nice dealership and the salesman and manager were a pleasure to deal with and I would absolutely recommend them if you want to buy a car. Konstantin Was the salesperson and he was knowledgeable, friendly polite and a straight with me. No BS. He is my go to guy and even after I purchased my car he answers text messages and questions. After going to other dealerships in tristate I can honestly say this was the best experience and I am very happy with my car.
An overall excellent car buying experience at Audi Queens. Could not have been happier from start to finish. Treated courteously, and never felt rushed or pressured. I *highly* recommend this dealership, especially Ken Li in the sales department. He was enthusiastic, informative, and very patient.
Outstanding and 1st class service from Audi Queens. The place is beautiful and there were no hard pressure sales tactics. I was extremely impressed and satisfied doing business with Jerry Chen and Robert Moskowitz who were both very knowledgeable and kind. I am now an Audi Queens convert. Thank you all for making it a very happy new year for me.
I just leased a 2019 Audi A6. I worked with Joan Lopez who was amazing. He was extremely responsive and patient while we changed our minds on color, interior and options at least three different times. Not only was he extremely professional, he was able to get the best price by FAR!!! I would know since I priced out 3 dealers and a broker. Great job Joan, THANK YOU.
The facilities are new and pretty much bar none. With regard to my buying experience as a first time Audi client — I recently leased a Q8 through representative, Konstantin Kennedy. He was very receptive to my needs from the beginning and remained a consummate professional with consistent communication throughout the sales process. Sales manager, Victor Feng provided transparency during price negotiations and I believe offered me the best deal possible. I ordered my vehicle in late January and they both provided me with a realistic and accurate expectation of the delivery timeline. Upon the arrival of the vehicle, Konstantin promptly notified me and immediately worked behind the scenes to streamline preparation and minimize my time expended at the dealership for closing. I would without hesitation recommend Audi Queens for anyone seeking to purchase an Audi.
I had a great experience dealing with Audi Queens. Excellent facility and great managers.
Jay Liu worked the deal with me. He is extremely professional, personable, kind, honest and very respectful. He was very patient with all my questions. If you want to have a great experience and get the price you want please ask for Jay, you won’t be disappointed.
I only recently discovered this dealership, and now highly recommend Audi Queens. Was recently here for service, then a lease return. Everyone here was extremely helpful, friendly, professional, knowledgeable and courteous. Special thanks to Konstantin K, John P, and Robert Mac who went above and beyond. Thanks again, we will be back.
Phenomenal experience ever have. Went there on a Saturday with my wife for test drive. Our Audi specialist Dennis gave us a Audi tour like visiting universal studio. Great service and great deal. Truly transparent, no number games, no pushy sale and probably the most stress free finance department ever experience. Highly recommended. Live in Staten Island and drove more than an hour to Audi queens. Truly worth it.
Excellent experience at Audi Queens. Had tried other dealerships, including another Audi, and the attention here was by far the most comfortable. Informative, patient, professional, and helpful service from Sully Khan. He was extremely helpful in the process of our purchase and working with us to help make a well informed decision. The attention to detail in meeting our interests and needs is appreciated.
I recently leased a vehicle with the help of Konstantin, he made the process as seamless as possible. He was very patient, transparent and very accommodating. He exhibited great customer service and was well informed about the vehicle. Normally this process becomes arduous but Konstantin made it an enjoyable experience.
My customer experience at Audi Queens was nothing short of stellar! From the greeting with reception and Grace (in service) to sales and finally Johnny Shi in the finance Dept. and management!!! Justin the sales manager, Greg the Parts manager who came to say hello to the family. I’d previously visited other Audi dealerships and this was by far the nicest store of the bunch. As my wife said the experience “Surpassed Manhattan standards“. My Favorite part of the transaction was dealing with my Audi brand specialist salesperson JÓAN LOPEZ! He made everything seamless and gave me and my family the experience one would come to expect when at a luxury line dealership. I recommend anyone who is planning a lease or purchase at Audi Queens or ANY Audi to give him your first shot and ask for Jóan Lopez. He will not disappoint.
Had a very smooth and easy experience at Audi Queens thanks to Ken Li. I will highly recommend looking for Ken as your sales rep. He is very knowledgeable and direct unlike other sales rep. Ken is your go to guy if you need an Audi for a good deal.
If you're looking for an Audi, definitely come to this facility and ask for Justin! This place just opened up a few months ago in Flushing and has a great location.
I came here looking to lease a vehicle and Justin helped me out. He was EXTREMELY helpful in answering any/all of my questions and was very upfront about everything. We also worked with Johnny (who was GREAT) to help us with the financing portion of the vehicle. They worked as a team to get me the best deal possible for the type of vehicle that I was looking for.
I've been to many dealers, but Audi Queens has the best customer service that I have experienced, by far. Justin and Johnny were both very patient and knowledgable and at no point were they ever pushy, nor did I ever feel pressured.
I am happy to say I took home my vehicle with their help ! My husband was so satisfied with their customer service that he went back and got his own vehicle with the help of Justin and Johnny as well!
Konstantin Kennedy my car salesman was very courteous, friendly and such a professional person overall. He dealt with my wife and I with great patience. When lt was time for us to make a decision on the vehicle we want, he went over the number and make sure we didn't go over our budget. I would recommend everyone to go to Audi of Queens for their car purchase and asked for konstantin. Thank you.
I bought an Audi from a non-Audi dealership, and then went to Audi of Queens, here they made me feel like family. I went because I felt a pulsating brake every time I would brake. I went in and was greeted with wonderful service. I spoke to Grace Lim and she was amazing, answering all my questions and my mom questions. Then, she took me to John (service Director), who was more than happy to help my mom and I, in any way shape or form, which he did even going beyond his way. They informed me what procedures to follow with my car because of the brake pulsating and to follow up if I had any more questions or concern. Today, (11/11/19) I went to fix a recall, and again I was treated like family, John, Grace, and Pat, were all great to me and treated me like family. I would definitely recommend this dealership to my friends and family.
Based off of my interaction with JT in sales I have nothing but positive things to say about Audi Queens. JT is extremely helpful and pleasant to deal with. I am now enjoying my 2022 Audi A3 thanks to you.
(Rs7)..Before i start i would like to say congratulations to audi @ college point for opening and having the coolest staff. All employees are respectful and caring to my needs. From the services to my car to walking up the stairs and purchasing a new car, yes because of (Konstantine’s) great attitude i went from servicing my 2017A6 to PURCHASING a 2021 RS7 sport back. How cool is that HUH. i was in there faithfully just Staring at that model for a few months but been dreaming about it for 2 years. Congratulations Konstantine keep up the good work. Everyone will stare hard when i pull up to my neighborhood.
(Rs7)..Before i start i would like to say congratulations to audi @ college point for opening and having the coolest staff. All employees are respectful and caring to my needs. From the services to my car to walking up the stairs and purchasing a new car, yes because of (Konstantine’s) great attitude i went from servicing my 2017A6 to PURCHASING a 2021 RS7 sport back. How cool is that HUH. i was in there faithfully just Staring at that model for a few months but been dreaming about it for 2 years. Congratulations Konstantine keep up the good work. Everyone will stare hard when i pull up to my neighborhood.
I just purchased a Certified Pre Owned Q7 at the new Audi Queens dealership in College Point.
I must say that from beginning to end the experience was very comfortable, courteous & professional. My salesman Sully Khan was extremely knowledgeable on all aspects of the full inventory of the showroom, he also was immediately in sync with my questions & concerns. I really believe that if it wasn’t for him walking me through every step of the decision making process then this purchase may not have taken place. I would recommend him to any & all friends & family who may be interested in buying or leasing a quality luxury vehicle like Audi. He is a huge asset to the relatively new dealership & one that ha a very bright future.
Thanks again Sully.
⭐️⭐️⭐️⭐️⭐️
Audi Queens is an impeccable facility and its employees exude top tier professionalism. I had the pleasure of working with Brand Specialist Dennis Wang. From start to finish, he guided and offered a lot of insight to help me choose which type of car would be best suited for me. His consultative approach to getting me the right car was a night and day difference from other dealerships around the area.
In addition, Dennis frequently followed up with me afterwards and promptly replied to all inquiries. You can tell he takes pride in representing the Audi brand. Overall, I had a pleasant experience and look forward to my next visit!
I’ve owned and leased many many Audi’s in the past. Living in NJ for the past 20 + years I have never been impressed by any of the Audi dealerships and have let Audi corporate know. This changed recently when I was fortunate enough to find this dealership. From the moment I was connected to Martin to the delivery of my gorgeous AudiA4 yesterday I have been duly impressed. He was intelligent, knowledgeable and most important knew his audience. He was in the phone with me as I transferred insurance and helped me save on my new premium by suggesting coverage that is always included with Audi. I was blown away by his appearance, patience & professional attitude upon delivering the vehicle to my driveway and the time he spent with me never losing patience to demonstrate all features of the new car. I would most certainly recommend the dealership And of course Martin ! Thanks for a terrific experience
Audi Queens had a great selection of vehicles. Our sales rep Konstantin Kennedy was excellent, a consummate professional. He was patient and attentive and guided us through the process until we found exactly the car we were looking for. I highly recommend working with Konstantin specifically and Audi Queens as a dealer.
If you want to jump into an Audi; come to Audi Queens as their customer services were excellent. Ken (Sales) & Johnny (Finance) provided great service to meet my needs. I’m happy in giving in my old car and jumping into a new Audi. Will definitely be coming back to Audi Queens for future Audi’s.
Thanks Ken & Johnny!
Could not have been happier with the service and expertise given at Audi of Queens. Their brand new state of the art facility caters to your every need from owning, leasing, and servicing your vehicle. I met with their sales rep Sully and i can honestly say he was the most professional salesmen i ever met in an industry so heavily scrutinized. He didn't try to sell me something i didn't want, he simply listened to my needs and produced a vehicle that i am more than happy with. Thank you Audi of Queens for your professionalism and stand up character.
Visiting AUDI Queens was an enjoyable experience! Mr. Konstantin, the Sales Specialist was very thorough in showing the features of the Q5 and very patient in answering my questions, specially on how the car compares with the other german brands. He was also very prompt in responding to my text and email messages! Excellent customer service! Was also introduced to Will, the General Manager, and made me feel important! The showroom is very impressive and everyone was very nice! Thank you!
Konstantin was great! He walked us through all the details, was professional and friendly. Audi Queens had the best service and prices among all the Audi locations we visited. Their prices are transparent and they have a modern online system that is helpful. Would come here again!
I normally dread turning in my lease because dealing with most car dealerships is as exciting as dental work. Audi Queens is a new dealership recommended by a friend and although we live in Manhattan it was worth the short trip over. The building is impressive and from the moment you drive in the valet people are friendly and attentive. Rob Moscowitz and Konstantin Kennedy combined to create the easiest, most pleasant low pressure sales experience my wife and I have ever experienced. We have purchased and leased dozens of vehicles including many Bmws and Mercedes, Land Rover, numerous Audi’s and countless other vehicles. This is the best experience and we were very happy with our deal so I am pleased to recommend this dealer and these two individuals in particular. We love our A6 and have a new dealership that we will rely on in the future.
Leaving almost 20 years in Queens NY I never went to a Car Dealership to purchase any vehicle, because I tough that Salesman just focusing to Sale Sale Sale...but I was wrong.
I meet Konstantin Kennedy Brand Specialist. My family and I have the best experience the environment it was very friendly and comfortable Konstantin is very knowledgeable and professional He help me in all my doubts and questions about getting a Pre-owned car. Honestly I will recommend this Dealership to my friends and family.
Konstantin was very professional and helpful in helping me choose my 2019 S4. I initially went to the dealership unsure which model was best for me and my wife. Konstantin was great and helped me explore all my options in great detail. He made sure we walked away as happy customers!! Strongly recommend this dealership.
We pickup our car this past Friday and Konstantin made this purchase extremely easy and was incredibly informative about all the details of the auto. He answered all of our questions and continues to be available by telephone we continue to have more questions. In addition other members of the sales staff helped to make this purchase go smoothly and efficiently thank you to all.
Ken Li is amazing. Help me every step of the way. Able to drive home the car of my dreams. Manager Justin is more than accommodating in any issues arise. Rest assured, this dealership is one of the best by far. Audi Queens, kudos to you. Great job everyone. Keep up the good work. Highly recommended.
My husband and I had decided to stop in quickly and just inquire about leasing an A3 or A4. We have very low expectations when dealing with car dealerships as we have had horrible experiences in the past. When recently taking my parents out car shopping in Smithtown, LI, we were completely ignored at every dealership we visited including an Audi dealership. At Audi Queens we were immediately greeted by Ken Li. No hard sell, he is super friendly and easy going. He answered all our questions and took us on a test drive. This was the best, most professional and pleasant car shopping experience we have ever had. We haven’t made a decision yet, but Audi Queens has definitely won us over and we will recommend them to everyone we know.
Facility team members are extremely professional. Advisor Patrick’s follow up process was outstanding. Loaner vehicle process Was easy and simple. Laura understood my desire and she was able to put me in to a Loaner best suitable for me and my new born baby. Overall 👍 to the entire Audi Queens Service Facility! …
I walked in this dealership since my 3-year leasing would be renewed in Oct. Sales were all very nice, especially L.Z. I was amazed by her professionalism and personality. I didn’t know that I could potentially get a big discount cuz of Costco membership. Excellent experience!!
I have to say this must be one of the nicest dealerships I've been to. Not only is the facility top notch but so is the customer service. From the second I make a call to book an appointment to the days after I go home with my car. Each and every member I meet with or have a conversation with is so professional and cares about my experience at the dealership. I did not buy my car here, however this is my go to place when it comes to service. Ironically a sales rep, Sully helped me and introduced me to the service team despite me not buying a car from him or this dealership. My past experiences have always been, a sales rep only cares if you buy something from him. But not for Sully, he cared more about my overall experience at this new dealership instead of me having an Audi from before. Because of him, I did my annual maintenance here, brought my car in for tire replacements any time I get bubbles or punctures (thankfully I got the tire and wheel coverage) and also came here when I got a check engine light. Chris was my valet and helped me move stuff from my car to the loaner vehicle they gave me (btw Kudos to them for having a new fleet of cars as loaner vehicles. I got a 2019 A6 and a 2019 SQ5). When I came to pick up my car he saw some stains on my seats so went out of his way to clean them up with some seat cleaner. He saw some scratches on my car so went and got one of the gentlemen from the detailing team, Alex, who did a phenomenal job taking out each and every last scratch on my car. I wasn't even there for a detail job but he was willing to help out. He noticed scratches I never even picked up on and removed those as well. Patrick my Service Advisor was great in helping me get nice loaners as I have a S line car and he keeps me updated via text. He is an absolute professional and my go to guy going forward. He always makes sure all my concerns are documented and addressed and just goes above and beyond. He made sure my car was washed and extra care was given to the dirty rims. Shout out to the entire Audi of Queens organization and shout out to John for having such a great Service department team. Everyone is so pleasant to work with.
First of al, the size, appearance, and cleanliness of this dealership blows all other dealership in NY out of the water. It was such an amazing feeling walking into this dealership. Most of all, everyone who approached me were very welcoming, attentive, and showed a sense of respect. Not one person have I felt the feeling as being pushy like all common salesperson would in other dealerships I've been to. My salesperson, Jay and the financial manager, Johnny made my experience a great one. They helped me in every way possible and made the car buying process an enjoyable experience rather than a nasty no holds bar negotiation. They've earned a loyal customer. Great job Audi of Queens. By the way, they gave me a fantastic deal compared to BMW, Mercedes Benz, and Acura. I didnt imagine going for an Audi but they've changed my mind in a very positive way.
Had a great experience buying my car there. Specialist Joan Lopez made the overall buying process very easy! With him it was hard to say no. No regrets!
Great car buying experience!
Worked w Konstantin and Joan! Both super knowledgeable and patient. Took the time even after sale was done to make sure I knew and understood the car and all it’s features. Also like to mention that the showroom was immaculate!!!
I had the pleasure of dealing with Mr. Konstantin Kennedy while getting a new A4. He was transparent from the get go and made the entire experience very pleasant. He gave me a great price and even told me to call the other Audi dealerships to match it, which I did (I was laughed at by the Manhattan Audi dealer who stated by deal was too low in price).
I would get another car from him and refer anyone I know looking for an Audi to do business with him.
I recently leased an SQ7 from Audi of Queens after car shopping for over two months. I was looking at everything out there. One of my first stops 2 months ago was Audi of Queens. I built my dream car ( the new Q8), I walked in the dealership looking for it. Ken was my sales person, I sat down with him and described in detail what I was looking for. We found the Navarro blue with the first year option on the lot. We took it for a test drive, we sat down and went over some numbers. I wound up walking away only to return to the same dealership 2 months later. Ken called me to come back he had taken the time to find me an SQ7 with the same details (with some limitations of course!!) that I was looking for in the Q8. I was floored!! My mother was floored!! We took a test drive, sat down and went over some numbers. I walked out with a beautiful new car. Ken thank you for paying attention, and for your attention to detail. With service like that you will have a great career.
I have been looking for an Audi Q8 Premium Plus for months and I saw the aggressive pricing posted online. I originally was contacted by Victor who made everything seem so easy. He got me a quoted price and asked for me to come in. I came in and was greeted by everyone. It was a very friendly environment. The facility is state of the art; beyond anything another dealership had. From the design to the waiting area and even the food and snacks provided.
Being that it was Saturday, I had to wait a few minutes, but they had their junior sales associate, Ed assist me before their Senior Sales associate came to help. Ed Kept me entertained by showing me the car and giving me a quick tour of the facility. I ended up working with Jay Liu and he already knew everything that transpired between Victor and I which was refreshing because he was ready to go. At no point did I feel pressure. Jay went over the vehicle in depth and all options for the lease from miles and term in a well organized manner. He is a courteous, transparent, meticulous and one of the most honest sales professionals I’ve had the pleasure of working with.
Lastly, I met with their finance manager Sully who was more than eager to get a deal done. He wanted to make sure I got a deal that truly suited the terms I wanted to make the deal work for me and my family.
All in all, I ended up working out a deal A LOT BETTER than my original quote including trading in my lease which was what I was worried about the most.
From start to finish I had a flawless experience. They work with you here and truly want to earn your business and I would definitely recommend you coming here and seeing Jay and Sully if you’re in an Audi! They will not waste your time. Thanks again for the excellent service!
Thank You for my new car 2023 Q3
Also thank you Joan for making the process go smooth.
We worked with Konstantin and he was super helpful and transparent, making the process very seamless for us. He is easy to communicate with and had great insight and helpful tips for me and my husband as first time car leasers.
My husband and I recently had a great experience leasing a car with our sales rep, Konstantine at Audi Queens. He was extremely knowledgeable about the Q3, Q5, and Q7, which we were looking at. We ultimately landed with the Q5, and the entire family is very pleased thus far. Kudos to the entire Audi Queens facility for finding the SUV in the color and specs we desired! Everything was top notch from the location to the level of care and expertise.
I highly recommend this dealership. Patricia was my sales person. She gave us all the information/details we had about the car. She was very professional and eager to help us even after we leased the car. If you are looking for an Audi with 0 stress go to her!
We went here a few months ago while car shopping. We decided to go back the other day to test-drive a certified pre-owned Q7, which we bought.
Every part of the experience was great. Our sales representative, Konstantin Kennedy, was excellent.
We highly recommend buying a vehicle from Audi Queens.
Great new facility, coffee, refreshments, and receptions. My sales manager Rob and salesperson Jerry are truly amazing. They have encyclopedic knowledge about all the details of Audi vehicles and presented me with all the options they could work for me. Really enjoyable experience. I got a 2019 Q5 and the car drives like a dream.
Thank you Rob and Jerry and keep up your good work!
I am a student who was looking for a CPO car that would be reliable and not a money pit. Like everyone else I looked around other dealerships to see my options but none of them came even close to the support and customer service I received from my salesperson Konstantin Kennedy. He helped me feel a lot more confident in purchasing my first car because he was very straightforward and responsive. While in the process of financing, he kept me and my parents (who barely knows English) well entertained with some great conversation with the few Korean words he knew. He made me feel like I was covered and he got my back even after i bought the car. I noticed after I bought the car, the bumper had a small crack on it and i contacted Konstantin for help. He immediately contacted his manager and arranged an appointment to fix this for free! This is why i chose AUDI QUEENS because they treat me like family and they deserve the reputation and the title as a role model for other dealers to follow.
I recently discovered that there is now an Audi dealership in Queens. My Q7 was due for scheduled maintenance and rather then trekking into Manhattan, I decided to give this dealership a try. I'm glad I did, what a difference. Since it was just a routine maintenance service I decided to wait until it was completed. Within a half an hour, the manager of the service department John Partsinevelos came to speak to me. He discovered that three of the four tires needed to replaced and that it was not safe for me to be driving my family around in our car. The yellow TPM light kept appearing weekly, but with the abnormal weather we have had lately, I thought that it was the variation in temperature that was causing the air pressure change in the tires. I was completely wrong. The tires were completely filled with nails, screws, and sundries (thanks to the lovely roads of NYC). Unfortunately the tires were not in stock. I told him that with two children I could not be without a car. Within ten minutes, he provided me with a Q7 loaner. I was kept abreast about the progression with the tires the entire time. I highly recommend both him and Patrick. They are true professionals and care about their customers and the safety of their families.
Walked in Audi Queens looking to get into a new vehicle. Met Mr. Kennedy who was very professional knew everything there was to know about the vehicle of my interest. There was no playing around with numbers or trying to get over on me with pricing. Straightforward to me entering what I was willing to put down & what I wanted my payments to be. No back & forth about anything. Showed me the car (which I had previously test drove) told me about every feature, the ins & outs. Every step of the way from the time I walked into Audi to when I returned to pick it up Mr. Kennedy was there and always made himself available! Looking to get an Audi visit Audi Queens and ask for Mr. Kennedy you won't be disappointed!
Great dealership, everyone there is super friendly and Patricia made the whole process very simple. She was able to get me out of my lease and into a new one with ease. A 5 star experience for sure! Unlike any other place. Thanks again Patricia! :)
Recently purchased a vehicle from Audi Queens. My salesman was Sully Khan. He was very nice and knowledgeable. He made my buying experience a positive one. I would definitely return and recommend Sully and the Audi Queens dealership .
Picked up my new baby Audi last week and couldn’t be happier. Definitely ask for: SULLY (just, Sully - like Madonna). From Greeting to Delivery this guy was the best - professional, friendly, informative, and accommodating. I had a couple of questions after delivery and Sully addressed them ASAP. That’s professionalism, folks.
This Queens showroom is new and quite swanky with good customer service. The complimentary valet parking & coffee bar are a nice touch to make your Audi experience that much more.
Wow!! Amazing experience from my initial phone call to pulling out of the dealership in my brand new A6. No nonsense, honest and straightforward - other dealerships should take note. Smooth and efficient process every step of the way. Working with Konstantin was a pleasure. Truly enjoyed the car buying experience!!
Took long enough for Audi to finally come to Queens!! My first experience here at Queens Audi was great. Gentleman at service gate was attentive and lead me directly to David at service desk to put me in the system. David was friendly and helpful. I also got to meet the Service Manager Louis. Very friendly and informative. I will definitely come back to Queens Audi in near future to get my services done and hopefully for my next Audi as well! Fyi, all loaner cars are 2018 models and new!
For my first time leasing a car, Ken, Ahmed, Sully and Justin are absolutely amazing. Those 4 as a team is perfect and the ease of mind I left with is remarkable. Everyone was upfront and kept it straight 100. Definitely recommend Audi Queens !! 🙌🏾 …
I had a great experience at Audi Queens! They treat you as part of the Audi family. I especially had a great encounter with Grace and Konstantine. Very informative and the facility is brand new and clean. I’ve been to Lynbrook and Smithtown Audi and this was definitely an upgrade.
Recently purchased my new Q3 at this location. The staff was patient, friendly, and my Brand Specialist Konstantin was extremely knowledgeable.
This is my first Audi, and I felt comfortable with my decision. Trying to decide on the right car for you can be stressful, but I highly recommend going to this location as they made the process seamless.
I was in the market for an Audi after my last vehicle lease expired , and I decided to check out this fairly new dealership in Queens . I have been to and have dealt with many other comparable dealerships over the past 20 years , such as BMW Mercedes , Lexus , Jaguar and Cadillac , as well as other Audi dealerships such as Biener , Fairfield and Lynbrook .
This was by far the best experience I have had regarding obtaining a new vehicle . Everything went as smooth as one could ask for . I would like to point out that the sales rep I worked with , Konstantin Kennedy was as professional and knowledgeable about the exact vehicle that I wanted that fit my needs. I did a lot of research about this particular car before I went in , and I was pleased to see that there was no nonsense involved ! I'm glad that this dealership popped up as of late , and I surely recommend them !
Immediately when I stepped foot inside Audi Queens, it felt like a world-class experience. The staff were polite and nice and showed us around the building. I was a first time buyer and worked closely with Konstantin. Usually, car salesmen have a stereotype of being pushy. However, Konstantin was very patient and was able to answer all of our questions and requests. I would highly recommend purchasing your Audi at Audi Queens for the excellent service, knowledgeable staff, and a world-class experience.
I recently had the pleasure of getting my vehicle serviced at Audi Queens for an open recall. As soon as I pulled in the the service entrance I was greeted by a service valet who directed me to the service consultant and Manager. I was very impressed with the attention and professionalism from everyone assisting me. they told me it would take an hour to two. I was done in 90 minutes! It was the best experience I had at any service department ever! Highly recommended! FYI, I took an elevator up to the sales floor and was knocked off my feet with the vehicles and building as a whole. If you're not a fan of Audi (Like who isn't! ) I would look into it just to get the experience of a truly impressive store!
I highly recommend Audi Queens! I accompanied my boyfriend for his first Audi experience. Our salesman, Konstantin was extremely patient and kind. He spent hours showing us our options and finding the best fit.
Flawless and impeccable services at Audi Queens (college point). Specifically, I appreciate their professional service from the beginning (at the service desk) to the end point (when picking up the vehicle). David Bitterhoff is extremely polite and professional. And he is very knowledgeable regarding mechanics and parts. Overall, it was 10 out of 10 experience. Strongly recommended.
We recently bought Audi Q7. Great overall experience. Walked us through all Audi features, very professional, gave a ride to return a rental car, gave prior PO with all details so there are no last minute surprises. Very satisfied with the car and buying process.
Loved buying my new SQ5 at Audi Queens. Our salesperson Sully was so patient, knowledgeable and helpful. The dealership is so state of the art and makes you feel very special to be there. Thanks again Sully! See you in 39 months!
Martin Rios - Valdes
Words cannot describe how dynamic and energetic Martin is in achieving client satisfaction! He genuinely cares about his customers and the value-add an Audi vehicle would provide based on consumer needs and desires. His stamina, persistence, and determination to work with his managers and accommodate to his clients financial preference was above adequate. He made sure the client (myself) was indeed happy with the deal. I was able to opt out of my Mercedes earlier than the lease period end date with the assistance of Martin. The transition into my new Audi vehicle was seamless. I am beyond excited to drive around in my new Audi, thanks to Martin! His working ethics go over and beyond as he was able to meet the needs of my husband as well, with necessary servicing needs into his current Audi.
Thanks again Martin! You are the BEST!!
My shopping experience with Audi Queens has been really great! I live almost 60 miles away from this showroom but decided to make a visit mainly in search for a certified pre-owned vehicle. I had boundaries on my budget and specifics on the brand and model i was looking for. I met with Andres Alzate and explained my need and boundaries. Both Andres and GM Will Bernardino really worked with me to get a New Audi on lease with in the budget that i was looking for and with the specifications that i was interested. They spend considerable amount of time listening from me and explaining the way i will understand and address all the concerns genuinely. They were really great! The most important points to highlight are 1. Listening to the customer 2. working with the customer 3. NO PRESSURE on the customer (the part i liked the best) 4. Trying best to meet the customer need and get the best deal possible 5. The showroom is brand new and looks very cool. As part of this journey to buy a new vehicle i have visited many other showrooms and bands in NJ/NY. But i have to highlight that Audi Queens was the best experience for me and the main reason why i end up in buying.
Patricia, Thank you so much for helping me with choosing the right car for me. I absolutely love my A6 Black on Black. I was unsure walking into the dealership but I'm so happy I did, and because of you I left with my dream car..
Awesome service. Huge thank you to Dennis. He was AMAZING throughout the whole buying experience, answering all of the questions and concerns I had. Seriously could not have asked for better service. Everyone there was extremely nice and I would highly recommend going to them if you’re looking for an Audi!! I’m definitely looking forward to coming back for next Audi purchase!
So glad this dealership has opened up. Not only is it closer but they have quality staff over working there. I had the pleasure working with Konstantin there. He was extremely patient and was willing to answer all my questions. We felt very comfortable working with Konstantin and the staff at Audi Queens and would recommend all our friends and family to this gem of a dealership. Thank you Audi Queens!
Had a wonderful experience with Konstantin! The typicaly stress filled process of leasing a vehicle was swift and painless. So glad we chose this Audi and sales specialist (Konstantin) Just leased a q5 - the financial portion was also transparent and upfront with Johnny. No hidden costs or curveballs at signing which has been my experience with other dealers in the past. This time it was honest the whole way through! Thanks guys!!
Way better than Audi Manhattan where I got my previous Audi and had a disrespectful experience. Victor reached out in response to the review (good hustle) and at the right time he set me up with Constantin who was very nice through the whole car buying process. I was eventually able to get a barely used SQ5 (3K) miles at a good price. Only real complaint is the financing people (isn't it always) who took awhile to see me (despite we came in super early to pick up the car) and then tried to sell me Audi Care at a 40% markup over MSRP.
My wife and I purchased a Q7 from Audi of Queens last month. We had been to various Audi dealerships and had mediocre experiences so we were extremely pleased with how well we were taken care of. Konstantin took his time to fully explain each car and answer any questions that we had about the whole process. I would definitely recommend Audi Queens to any friend and family in the market for a new vehicle.
Just purchased an A4, my first Audi, and was very impressed with the Audi Queens dealership. Ken Li and Martin Rios-Valdes were incredibly easy to work with. They clearly know these cars inside and out, made sure we landed on the right deal, and have been quick to follow up and make sure I was satisfied. Beautiful facility they have there, I am happy to now be a part of the Audi family.
My car shopping experience at Audi Queens was far beyond my expectations! It was a great pleasure working with Konstantin Kennedy, who made my car shopping easy and enjoyable! I have and will continue to highly recommend him.
My husband and I are so pleased with the service we received at Audi Queens from David Bitterhoff. He was a great help and will forever be our service "go to" guy. We have worked with David before at another dealership and followed him here. His knowledge and communication skills far exceed any individual we have every dealt with. Good luck to David and the new, amazing Audi Queens team.
The team at Audi of Queens rock! My sales specialist aka my Audi Guru Andres is simply amazing, awesome, helpful and sincerely cares about getting his customers the best car at the best price. The sales manager Justin is phenomenal, outstanding and above and beyond helpful and understanding in all regards. My entire purchasing experience for my 2019 Q5 was easy, stress free and the best car buying experience I’ve ever had. I love my new Quattro Q5 and thankful to Andres and Justin for making this easy, a positive experience and a reality. Definitely and highly recommend Audi of Queens for all your Audi financing/ leasings.Thankful to Andres and Justin for being wonderful 👍.
Excellent Service. Patrick took the time to walk with me out to my car, show and answer questions I had about the features of my new car. Very polite and respectful. Nice waiting area with cappuccino machine, snacks, beverages and water. It was a very positive experience.
Where do I begin? Audi Queens and specifically Martin are just outstanding. Martin was the upmost professional and he couldn’t be any nicer. He managed to deal with all of my questions, emails and calls immediately (does he ever go home?) and his information was always on point. But more than this, it was the personal touches that made the experience so great. Martin treated me like I was his only customer. I had time limitations because of a toddler schedule and he made sure to get most of the administrative stuff done over email and phone so that I could be in and out with my baby.. he even remembered my sons bed time. Little things like that leave a last impression. It must be exhausting to be so detailed oriented with all of your customers but Martin never showed it... and yes.. the car is amazing also. But I really wanted to highlight and THANK Martin. I wholeheartedly recommend Audi Queens and specifically Martin without reservation.
Where do i begin ?! After going to several dealerships within the past month I literally began to lose interest in purchasing because of dishonesty and hidden fees . I came across queens audi , saw their ratings and decided to call just to have a few questions answer . I had the pleasure of speaking with Ken Li he answered all questions and assure me that their dealership was very transparent. Long story short he set up an appointment for me to come in and I must say the service from when I first stepped in was exceptional . Ken made my experience very smooth and non stressful . There were other sales persons walking by congratulating me on my purchase. The finance manager was very thorough and professional . They also found me a better rate than what I originally walked in with . This dealership is very transparent , professional and extraordinary compared to what I've experienced in the past . If you want to be treated as a very important person
[ VIP] go to queens audi and ask for Ken lol you'll be glad you came over this review ....Best of luck !!
I had the most awesome experience purchasing my first Audi Q5. The sales person Ken Li, I will rate him on a scale of 1-10 I will give him a 100. The hostility and professionalism was outstanding. And I am well pleased and satisfied.
The audi dealership is beautiful. The people are super kind and genuine. Our sales person(Konstantine) was very patient and kind with us and he gave us all of him. It is my first audi and I am very impressed with the way they do business.
Audi of Queens provided the absolute best service we have ever received while shopping for a new car. They turn the dreaded task of car shopping into a very easy, hassle free experience.Arnolda our sale representative answered all our questions and was very helpful to get the best deal for us,as well the other people working there,you can see amazing team work at this place.Customer service is above and beyond,as well what is very important for us,no hidden fees!!We have bought many cars over the course of our life and Audi of Queens clearly provided the best experience ever.If I could i will give them more then 5 ⭐️.Its a real gem in the city for car shoppers 👌🏼
It was one of the top notch experience with Audi dealer. The building, the placement and the arrangement simply outstanding, especially their representatives are super cool, very hospitable and helpful. I met with Konstantin Kennedy who is simply phenomenal, he knows exactly what you looking for. I would highly recommend anyone who is looking for a luxury cars should visit Audi queens dealership.
Do not get talked in Pure Protection. If you do think you want to buy this coverage, ask for the fine print and read it carefully. You can purchase the coverage up to a year after the sale date. Do not rush into the decision. Update. They finally gave us a full refund of the protection plan. Took a lot of work on my part though. Updating star rating to 4 stars.
Konstantin Kennedy helped with the purchase of my Q5. He was very friendly and helpful. The process was fast, he was efficient and got the best pricing for me. It was a very positive experience and I would highly recommend this Audi dealership.
Great experience from beginning to end. I just picked up my Audi Q7 in white with a nougat(tan) interior-elegant!!! Konstantin was my salesman and when I picked up the car we spent approximately 45 minutes together going over every single detail of the car and i'm very grateful-thank you Konstantine. I would recommend this dealership and Konstantine, in particular, if you are looking to purchase a German made automobile.
The car is absolutely a dream!!
Richard Peña, PT, DPT, CSCS, LMT
Beautiful dealership, and really great Staff. I worked with salesman Jay, and he was extremely kind and helpful. The experience of buying a car through them was really easy, even with everything going on.
Overall, a great experience.
This has been the absolute BEST car buying experience my fiance and I have ever had! Our Senior Brand Specialist Justin Liu was so AMAZING & HELPFUL with regards to car choices, the numerous questions about our trade-in, guiding us through the Purchasing/Financing/Service process, and even assisting us in finding a phenomenal full coverage auto insurance rate - he does it all!!! (and also recommended a GREAT Dim Sum spots in Queens😊😊😊). And working with Johnny Shi, the Finance Director was just as seamless as well. He went above and beyond to ensure we drove out with the car we wanted and loved at the rates that were perfect for our budget. This has been the most hassle free experience for anything we've ever purchased!!! If ever you are interested in purchasing an Audi brand vehicle, please please do yourselves a favor and drive straight to Audi Queens, ask for the DYNAMIC DUO of Justin Liu and Johnny Shi to get you the BEST deal and also be provided with the BEST customer relations experience of your life. I will forever be a LOYAL Audi Queens customer and am definitely directing ALL my family, friends, co-workers even strangers who happen to admire my car(LOL) to go to Audi Queens to buy their next vehicle. THANKS A MILLION JUSTIN & JOHNNY!!!
P.S.: I am adding an additional 5 🌟🌟🌟🌟🌟to equal 10 🌟's as the most on Google I am able to can give is 5!!!
Edited Wed (5/9/18): In addition to your SUPERSTARS Justin Liu & Johnny Shi I want to give a HUGE shout out to your Pre-Owned Director, Bryan Phillips! He worked with my fiance and I to give us the best trade in value and answered any and all questions we had. From the moment we walked into the dealership looking to trade in our vehicle to get into a new one, every single person we interacted with on your team has been AMAZING!!! The level of personal service is beyond compare. I used to think Ray Catena Mercedes and Benzel Busch Mercedes in NJ provided 5 Star Service but Audi Queens provides a "Michelin Star" quality one!!! The Owners of this dealership should be commended for making the workplace for your employees a easy going team work environment from the management team to Sales and Service who work as one to provide customers the utmost personal and top shelf service!!! LOVE LOVE AUDI QUEENS!!!😍😍😍
Beautiful facility and friendly staff. But what I loved most about my first experience at Audi of Queens was that John, the service manager fought with Audi on my behalf and got the problem with my trunk not closing correctly, fixed under warranty. They went the extra mile for a new customer and now I am going to stay with Audi of Queens for all of my service needs.
My husband and I purchased the car yesterday at Audi Queens, and we have to say that we had a great experience. The place itself is very clean and nice. Sales representatives are very knowledgeable, welcoming, professional and patient. We are highly recommend this place, and thankful for flawless and impeccable service. Thank you guys for your care and respect.
GREAT DEALERSHIP. I dealt with JT, whom was spectacular at his job as a seller. Found me the best deal and still kept in contact even after a year. Now I refer everyone to him because we had a bad experience at Audi Lynbrook.
The team was really nice, informative and helpful. They delivered my car for me, and kept in touch to make sure everything was going well, and that I was 100% satisfied. They even sent the pictures over to my insurance carrier for me! Great place, great service, and great people. Highly recommended!! Also, I LOVE my Q3!
This is the best car buying experience i've ever had. Also, the car they had in stock was much nicer and more practical than the one i designed online. Its definitely a double head turner! Sully, Will and Johnny took care of it all. Sully is always there, even now, months later to answer any questions i have about the car. It was an experience i enjoyed, instead of dreaded at other Audi dealers to be honest. The whole team is awesome!!
Joan Lopez was my sales agent. He was very knowledgeable, negotiated fairly and worked hard to get me the car I wanted to buy -other places push the car they want to sell. His good humor helped. A rare enjoyable process.
***UPDATE 9/12***
From 5* to 3*
I had to edit my review since my most recent experience with the Audi Queens Service center left an impression. My view on their sales team is still the same as before, fantastic and I highly recommend Jay Liu.
However, I recently took in my car for service and while everything seemed OK at first, I had a frustrating experience with retrieving my car and after.
I received a call that my car was available for pickup and when I went to get it, I was told to wait a couple minutes for the car. However, I ended up waiting almost 2 hours for my car to show up with no service member checking up on me. I went to the front desk and asked for my car and after another half hour of waiting they told me that they had forgotten my car and that they input the service number wrong. While I understand human error is a thing, I felt that this could have been resolved if anyone bothered to check in on me considering I was sitting at the lounge the entire time while waiting. People who came in after me had all left and at one point I was the only person in the lounge which is in within sight of the front desks.
While this experience was frustrating, Louis and David were extremely helpful with resolving my issue so I didn't think much at the time. However, my negative review comes from two weeks after when I was billed for not filling up my loaner car's fuel despite having done so. I called and they told me that they are unsure why I was billed and that they are taking steps to resolve it. What had started as a normal car servicing ended up being a bunch of unpleasant experiences and while the staff has been helpful, I feel that a lot of these experiences were simple mistakes that could have been resolved if someone took a bit more interest and time.
My rating isn't lower than a 3* purely due to the phenomenal sales team. I will hope that if I do go back to Audi Queens for service in the future that they step up their game.
ORIGINAL REVIEW BELOW:
My family and I had a great time looking around and ultimately buying a new car at Audi Queens thanks to the expertise and top notch service by our sales rep Jay Liu.
I've been looking to get a new Audi for a while but never found the right opportunity until I found out about Audi Queens. After visiting a number of other Audi dealerships in NYC, I can confidently say that Audi Queens is by FAR the best one. The location is great and the showroom is well stocked and incredibly clean. Jay and the staff (Justin/Johnny) were very helpful and knowledgeable during the entire process. I could even contact Jay outside of store hours for whatever random question I had suddenly thought of. In addition, Jay and the staff were honest and to the point with pricing and details.
Overall an excellent experience and I will certainly be coming back here in the future. I truly think if you're in the market for an Audi, Audi Queens is your best bet.
Buying a AUDI Car was always a dream for me. We got the AUDI Q3 2021, for a good deal.. The experience to get all paper work done and final approval before picking up the car was extraordinary, very smooth with no surprises in terms of payments to be made. Thank you to Konstatin Kennedy and Johnny who helped us get our dream car. It is a pleasure to be a part of the AUDI FAMILY :-)
It was my first time returning a leased car. I was a bit apprehensive. But I had a really smooth experience, thanks to Justin Liu. I got another Audi at a great deal. Believe me, I did my research. They beat the competition. The show room is new and beautiful. Queens residents now can get their Audi without going to Long Island or Brooklyn. And LI and Brooklyn residents can shop in Queens and see if they can get a good deal!
Had a great experience with Joan, Sully and the entire staff at Audi Queens. Everyone there was extremely friendly and helpful. They provided all the information I needed in helping me find the best vehicle for me and gave me a great deal. I highly recommend working with Joan or Sully.
The mark of a good dealership/service shop is not “getting it right” 100% of the time. It is how they work with the customer after, which is why Audi Queens far surpasses that of ANY Audi dealership I have worked with. You are not just another number boosting their stats. Management, reps, techs, and the valet are all fantastic employees creating a welcoming atmosphere. I gladly drive 45 mins from Manhattan (I live next to Audi Manhattan) to have my A7 serviced here. They will value you as a customer and will work to keep you in their family. Happy I FINALLY found a dealership I can trust.
Came into the dealership wasn’t expecting to buy a car. But, Ken Li my sales person gave me a very good deal and I took home my dream car. Thanks to Ken Li and Johnny the finance manager to make things happen. Big ups to this dealership. Would definitely recommend this dealership.
I must say, I was not even sure if they would be open or able to assist me during what is happening in the world. However, after a simple phone call, I was able to get an appointment and go check out a couple of vehicles. They took there time in assisting me and answered any and all questions I had. I dealt with Konstantin and he was truly delightful to work with. I was able to find a car and walked out the next day with the vehicle I wanted. I highly recommend going to Audi of Queens if you are looking for an Audi.
Audi Queens is nothing but class! It was my first time purchasing a vehicle and they made the whole process extremely stress free. Joán and Will are both excellent! Joán walked me through the whole process and helped me determine which car was best for my specific needs. I went to multiple dealers and these guys are the real deal when it comes to pricing. Go here, you will not regret it!
Mr Will (General Manager) solved all the issues with my 2017 CPO Audi. Knowledgeable, excellent customer service, and quickly tended to my needs. I purchsed the 2017 audi a4 CPO vehicle but this vehicle had a transmission problem. I called him directly about transmission problem. And he replaced the whole new transmission for me and All the servicing and purchising the vehicle Mr Will went above and beyond. expectation. I Would definitely recommend. this dealer If anybody has issues with servicing a vehicle or purchising the vehicle. talk to Mr Will. He is very honest and respectful person.
Overall an excellent experience at this dealership. Purchase a certified pre owned A4 from Sales Ken Li. He was extremely knowledgeable, informative and patient with the entire process. Went back to the dealership 3 times, and was not pressured at all. Would highly recommend Ken, Audi Queens Rocks!
We picked up our new lease on Friday 8/24/19 and what a wonderful experience from start to finish. Victor and Will went above and beyond all expectations. If your interested in getting an Audi , look them up ,you won't disappointed.
I called maybe 10 dealerships in the NYC and even north NJ and westchester NY areas.
Patricia Tirado from Audi Queens was by far the best human being to speak to in order to get an efficient and fair deal done. Highly recommend working with ehr.
Great experience with Audi Queens! Big and shiny showroom! Absolute respect to salesman Konstantin Kennedy, very responsive and helpful! Just double check the pricing breakdown they give you - their computer seems to make some odd calculation errors occasionally ;) !!
I called Audi Queens because I was interested in a pre-owned 2019 Audi A7. I made an appointment with Konstantin but due to my work schedule, it had to be shortly before they closed for the day and he was still patient to allow me to test drive the car and also let me know the tech specs the Audi has!
They gave me a great trade in value. I was adamant to stay within my budget and Konstantin along with his team ensured to make that happen. Audi Queens has an amazing informative staff and good people in general. I would absolutely recommend them to anyone. Shout out to Konstantin! AWESOME PERSON!
I had a great experience for a service. Grace was a sweetheart. There was a strong gas smell in the waiting area and I had my newborn with me , Grace booked a loaner right away so we could drive home and return once the service was done. She also discussed things that needed to be repaired on my car which was very helpful :). Also the brand new red audi they have on display has become goals 😍
Salesperson Dennis was great! He worked with us on the price we wanted and we walked away with a new car the same day! Sales center was very clean and they have a "cafe" with a good selection of coffee and tea.
Had an amazing experience acquiring my new A4 from this location. Jay Justin and Johnny made it happen for me. They took their time to go over every single detail of the car and process with us. They were patient and very knowledgeable. I would highly recommend y friends and family to this Audi location. That being said, I love my new A4.
My experience at Audi of Queens College Point was a terrific one.The showroom and the building were very clean and attractive. The employees were very patient. I must say that Jason Liu was the best. He was very helpful and knowledgable. This is my first Audi and I am very pleased with the service I received and with my vehicle too . Thanks to the entire Audi staff. It has been a pleasure doing business with you all.
~ Melissa Charles
I am with Audi 20 years... this is by far the BEST car buying experience ever. We worked with Mr. Joan Lopez. Car buying took under 1 hour. New q7 picked out with help by Joan Delivered the next to my door . Joan is super knowledge on all things Audi and just so KIND!! In a time when we need such things. Thank you Joan!!!
Let me start by saying Audi Queens is a great stop if your shopping for an Audi. I found the place by accident in a desolate street behind DMV Whitestone. Here we meet with Martin (he was great). He worked with us with a no pressure sales approach. I told him the same thing I tell all the salesman I meet when leasing cars, “I hate the back and forth just give us your lowest number”. The next thing I know Jay one of the sales managers, was at his desk trying to get us to the number we felt comfortable with. We had a deal and we were to pickup a 2020 Q5. Due to an oversight on my end we needed to cancel the deal prior to delivery. Both Martin and Jay were very understanding about it and said they were hoping to earn our business next month when my issue was corrected. I’m excited to say we revisited the deal and are set to pickup the suv this Friday. Super professional and understanding as well as offering the best prices.
Audi Queens is a phenomenal dealership!!! From the moment I arrived I felt pampered and extremely well taken care of. Everyone there including Grace, John and especially Will made my experience AMAZING!!!! Thank you!!!
👍👍👍 …
John Gega is very professional, knowledgeable, and helpful when it came to finding the right car for me. I spoke to him over the phone and he responded very quickly and was straight to the point. Definitely stopping by in person to work with John and making the final step in purchasing my dream car. Highly Recommended!
One of my least favorite things is shopping for a car, particularly being a single woman. Not this time. Audi Queens was a great place to shop for a car! Everyone I met there was low key and knowledgeable. I never felt any pressure and drove away happy, with a beautiful new Audi! Thank you Konstantin for making this car purchase a positive one!
Had a very pleasant experience with Audi Queens. Worked with Jay on a new Q5 lease, Jay is very accommodating to our preferences, super fast responses and most important of all, excellent prices & services. Will recommend and come back in the future.
Leasing the Audi A6 through Audi Queens with Konstantin as the Sales Specialist was an enjoyable experience. The whole process was quick and painless. Konstantin is pretty knowledgeable about the details of the car and explained everything clearly. He walked us through the whole process with patience - the leasing options, test driving of the car and then the delivery. At the time of delivery he went through all of the features again and helped set things up. The whole paper work was a breeze too. A big Thank You to Konstantin & Audi Queens!
Audi Queens has such a beautiful dealership. It’s Very Very Very impressive! Clean, modern and great services. I went to get my car serviced with Lou and I ended up buying a new one with Joan Lopez. I’m very happy with their service and my new Q5!
Reward the good guys!!!!!
When my husband suggested an Audi my 1st thought was that is going to be expensive and when he told me the show room was in College Point I rolled my eyes; but here is the interesting part.........
After going to, what felt like, every car showroom on Northern Blvd., squeezing through crowds, waiting in line just to sit in the car you saw online and test driving around every red light, I was open to just about
anything.
We had a car we loved, with lots of memories. So we rolled out to College Point.....
The Audi dealership building is big and airy and full of light, the showroom is huge with plenty of room to walk around each car. When we were introduced to Andres he gave us the vibe of, "let’s enjoy looking at beautiful cars together ". No, end of month quota rush or staring at the door to see if maybe another sale was walking in, just us and cars.
He took us for a long test drive and showed us the features and asked us what we were looking for. When we got back to the show room he asked us first what we would like our monthly payments to come in at not the attitude of "now the money game begins" .
Andres worked with us putting together a plan, no tapping pencils, no other phone calls and darting eyes , just a plan for us. The final step was Justin, the money manager, he printed all our options and put them in a folder just so my husband and I could think everything over, how nice is this !!!!!
We went home looked at all the scribbled notes form other dealers and kept going back to the plan form Audi .
So to sum it up, beautiful space, Andres took good care of us, Justin made sure that money matters were clear and between the both of them we got a deal that resulted in payments below what our other car cost us and we are driving, ....in,...style .
Rewared the good guys.
Grace Lim was awesome with getting my car prepped for service! I would highly recommend to see her for any service needs. The entire Audi staff is a pleasure to work with, I even got a chance to eat a piece of cake and was able to have a nice conversation about racing drones with the staff at the front desk! Great experience, bring your Audi here.
I Purchased a CPO 2015 Q7.
First of all, I must talk about the dealership itself. It is a brand new multi-story building and the vehicles are kept shiny inside a brightly-lit showroom. Easy access from major highways with valet-parking attendants on duty. More importantly, based on my research of the pricing on CPO Q7s all over the NY Metro area, Audi Queens seems to offer good value for the money overall. Ken Li, pre-owned car specialist, helped me and wife with patience throughout the whole process. He is a kind, pleasant and knowledgeable young man and always tries to accommodate client’s needs. I had a service issue soon after the purchase of the Q7. Louis, the svc manager, took care of a minor issue right away. He gave me a brand new Q7 as a loaner car. I highly recommend Queens Audi if you are in the market for an Audi, new or used.
Honestly THE best Audi service staff, hands down. Have been to the different Audi locations out in LI, in Manhattan and even one in NJ. This one has the friendliest and most helpful service staff and management I have ever encountered, with none of the smugness present in other locations. Service staff genuinely listened to what I had to say and the service manager was more than fair and completely helpful.
Just for those wondering; no, i didn't get anything free. But he was very fair in his judgement and handling of the situation. Staff was completely willing to go out of way to help.
Audi Queens should be the standard that all other Audi locations are held up to.
I have been to Audi Queens twice so far on my quest to buy a car. I have been working with Konstantin Kennedy searching for the perfect car. I have been a difficult client, not sure of exactly what I want in a car. Konstantin is a pleasure to work with, he is knowledgeable and patient, he is not forcing me into a car that I do not want. I look forward to continuing shopping for the perfect car at Audi Queens.
Stellar experience leasing our 2020 Q7. We had previously leased at Brooklyn Audi, and while that experience was satisfactory, Audi Queens was EXCEPTIONAL.
Jay Liu, the Audi Specialist we worked with was terrific. A consummate professional, he made the process easy, seamless and a total joy. Equally terrific was Johnny in the business department who arranged for the financing and Audi Care add-ons.
We are loyal to Audi and now will be loyal to Queens Audi.
Mr. Emil Torosyan is by far the best dealer for me. He has a big heart and great sense of intelligence when it comes to cars. He gave me a wonderful quote on a 2018 Audi Q7. Audi Queens is a great place to get your luxury car. I highly recommend this dealership. Thanks again guys. More power. GOD bless.
Went in on a very busy Saturday morning and decided to wait for my 2016 Audi S3. I needed to get two tires replaced, oil change, inspection along with have a noose checked out. The service advisor along with the service manager, Louis DelBalzo knew that I was in a bit of a rush. They had my car serviced in an extremely reasonable time with extreme care. Extremely professional along with being very cautious with the inside of the car by covering the seats and steering wheel with a plastic protective covering. Can’t wait to go back to have another delicious cup of coffee as I wait!
Audi Queens is a fantastic dealership. If you're looking to buy or lease an Audi, I urge you to visit their College Point facility and showroom.
It really was a pleasure working with the Audi Queens team. Konstantin Kennedy did a superb job showcasing the Audi A4 Quattro's features before and during my test drive. He was exceptionally attentive to what I was looking for, as opposed to steering me towards what he thought I should get.
As important, both Konstantin and Audi Queens sales manager, Rob Moskowitz, treated me with courtesy and respect rarely seen in this industry. They were eager to earn my business, and patiently worked with me to reach a deal on my lease.
Needless to say, I was very pleased with my experience at Audi Queens.
This is not only a wonderful new facility but the staff’s attention to detail and sense of urgency in streamlining the customer experience is unmatched. I worked with Sully Khan and he is one of the most professional, down to earth person I’ve ever come a cross in life. He was able to get me an amazing car that I love.
Ended up here after a real disappointing visit to Biener Audi. Konstantin spent a lot of time and effort to have me drive a few vehicles I was interested and ended up getting me a great price on the car I wanted. He was very knowledgeable about all the vehicles and all the programs they were offering as well. The manager Sully K. was very helpful and helped me pick the best Audicare package for my vehicle. Would definitely recommend them.
Recently bought a 2016 CPO A4 Premium Plus through Andres at Audi Queens. The entire process was smooth and seamless without any pressure or shady sales tactics. Andres did a great job ensuring I found and received the best car for my situation and I appreciated his hard work and effort.
Excellent customer services, I would like to thank Sebastiano Trompetta for the attention and professional services he provided in a recent visit to the dealership, his assistance to details while servicing my car made all the difference. Thank you again Seb !!
The sales are very nice and helpful. They really want to make a deal with you and I got my car.
By the way Kent is the one who does the best. I went back to him to setup the Audi connect. He guided me for the settings and showed me how to use the myAudi app. Good services.
Reached out to Audi Queens by chance when my longstanding car dealer failed to secure inventory on a 2021 Q5..My call was answered by Konstatin Kennedy brand specialist in the Sales Department and i was immediately impressed with his kind demeanor ,knowledge and transparency when he located the vehicle based on my specifications. Negotiating price based on my lease terms could not have been easier as Konstatin provided a price quote via a user friendly link that provides the manufacturers and dealer discounts including lease terms that can be changed to see how it affects the monthly payment. I loved this feature and grateful to have Konstatin who made the experience from start to finish a real pleasure...Highly Recommend Konstatin for your future Audi Queens vehicle purchases.
If I could give it more stars I would. Audi Queens is by far the best dealership I’ve ever been in. Our salesman Jerry C was phenomal and he made buying a car so easy. Jerry’s colleagues are amazing and this Queens location is beautiful and so accommodating.
Jerry Chen was the best sales representative that I have ever worked with! The team at Audi of Queens were very professional and truly cared about what we really needed. Please don’t go anywhere else to buy your Audi!
Audi Queens took the stress of car buying away for me. Joan in particular worked with me the entire way through. From staying late to handling issues I had with my insurance company Joan took care of it all and really went above and beyond. I would recommend giving Audi Queens a shot if you're in the market. They are going to be my first call when it comes time for my next car.
Awesome, awesome, awesome service department. David keeps me updated constantly and is always willing to explain everything clearly and in detail, left me feeling reassured and confident. They also had a brand new loaner car ready when I arrived. Basically Dave took care of everything so I could just get on with my week.
This dealership is beautiful and the staff is extremely friendly.
My salesperson Joán Lopez is outstanding, and answered all of my questions. The sales manager Jeff was polite and courteous.
The customer service at this place is amazing. I Look forward to my maintenance visits.
Sully was my sales associate. He was personable, accessible and professional throughout the process. I never felt like he was trying to “sell” me stuff I didn’t need or pressure me. The paperwork was seamless and he came in at a great price. I signed the same day.
Highly recommend.
I was totally satisfied with the facilities and knowledge of the service advisor and mechanics. Overall it was an excellent experience and would highly recommend to any audi customer. I bought my audi from Audi Brooklyn which is only half the distance I traveled to get to Audi of Queens. It was worth the trip. I will be going to get my brakes change soon at Audi of Queens.
Thanks
Nick
2017 Audi S6.
This is the first time I ventured to this Audi Sport dealership and it was truly an amazing experience. The service advisor Patrick Pires and service manager Loius Del Balzo was able to squeeze in my service and get me in and out in record time and they were extremely helpful. The waiting area is very comfortable as well. I would highly recommend this dealership especially the service center and will be the only place I take my audi from now on.
Excellent service! Pleasant and very responsive staff! Audi of Queens I highly recommend. Will Bernardino, Konstantin Kennedy and Johnny Shi are down-to-earth and respectful people who made our car buying process simple and easy and more importantly without BS. They took their time with us and treated me and my wife like family.
Hands down, Audi of Queens is the Best Audi dealership (seriously, I’ve been to several in NJ where I purchased my 07 Q7, 07 A4 and 08 A4 as well as shopped for an 08 S6 and A6 Avant ).
My wife Joy and I are grateful to them in getting us our new 2010 Q7! Lovin’ it!! :)
Booked an appointment online for a recall that my Audi A6 Had. Went in today to get it handle. All I can say Amazing facility , and Awesome customer service. My Service advisor was David which he was Great he helped my process be as smooth as possible. I'm Sold will come back again for any work needed.
I had been taking my Audi to service center that I originally purchased my car from on serveral occasions for the past year with no solution to to my complaint. Tired of hearing that my car was performing to manufacture specs, I decided to bring my car to Audi Queens service center. Granted it’s only been open for a few months but it is really clean and neat. Attention to the client is second to none. I was attended by service advisor David Bitterhoff who kept me up to date with my car while it was there for a few days. I didn’t mind not having my car as long it was given the proper attention it needed. While my original complaint was not resolved, they certainly took the time looking for source, and came across other issues I didn’t realize I had with it. The car is under warranty, so that was much appreciated. This experience with Audi Queens has been great and the car now drives like new. We are still working on getting to the source, but Audi Queens has managed to keep me happy.
Buying from Audi of Queens was top line service compared to other Audi’s I’ve visited. I will strongly recommend them over other Audi Dealership. Thanks Guys for a Job well done. Build on what you have now, don’t ever let the high standard fall.
Excellent customer service! Special thanks to K. Kennedy he was absolutely helpful, and ensured that I was completely satisfied with my new vehicle.
Literally the best Audi dealership I have to. Brought my car in for service and dealt with some one of the most genuinely pleasant and helpful crew I have run into, Grace, she took the time to listen to me explain the problem I had and answered all the questions I had regarding the work. Been to a lot of other dealerships and they usually are never anywhere this nice. Top notch place.
Excellent service and friendly staff!
The employees at this location are very knowledgeable and will go out of their way to make sure you are satisfied. I had the pleasure of interacting with Konstantin, a knowledgable salesman who went out of his way to ensure i was happy. Thank you Audi of Queens.
Audi Queens is the best dealership in NYC. I have been part of the Audi family for almost 10 years and my experience at Audi Queens was seamless. Jose Monteagudo was the professional who guided me and helped me seal the deal with my new Q5. I was impressed by his knowledge of Audi’s, experience and politeness. He was not pushy and wanted to make sure I felt comfortable with the car (even talked me down from the Q7) which I really appreciated. The Q5 fits perfectly into my budget and lifestyle. Dont forget to ask for Jose M!!! Thanks Audi Queens.
Lisha Zhou is nice personal with excellent service. She is very patient to explain regarding Audi Q5 function to us. Thank you introduced Q5. We love the car.
Excellent car buying experience. The Audi Queens sales team was courteous and professional. Special thanks to Richie, who went above and beyond to deliver my new Audi A4 in pristine condition and make sure I felt completely satisfied with the car. Audi Queens earns my highest recommendation.
The service was immaculate . You don’t feel pressured to make any decision you don’t want to. The staff are patient and answer any question you may have . Their snacks and beverage are far better compared to other dealerships( Mercedes, BMW) I have been to. I am definitely going to recommend this location to any family or friends who are looking to purchase a vehicle .
Great experience! Knowledgeable sales force. Never felt pressured. Konstantin Kennedy, the salesman that helped us, was extremely helpful and answered all my questions. Definitely recommend the dealership.
Excellent customer service. Worth the trip; went to two other dealers and was ignored. Inventory is also the best in the area. Was able to buy the Q3 I wanted with no problems.
The team at audi queens was exceptional in their service during my purchase of an S3. Martin Rios-Valdes was the salesman I worked with mainly in this purchase. I was an out of state buyer and before I came to pick up the car he got all my info necessary to make the paperwork go very quickly when I arrived. I was in and out because of his work upfront, what wouldve taken hours took less than an hour. Everything that had to be signed was ready to go signed a few things handled the money transaction then met with johnny shi for the final paperwork and optional coverage. Johnny was also very quick and very nice guy. They took exceptional care of me and got me out the door to enjoy my S3. Also before I left martin went over the options and how the mmi worked with me in detail. So all in all I couldn't be more pleased with those guys and how the sale went. If I was closer those guys would be my go to guys for future purchases. I recommend audi queens to anybody in the area looking to purchase an audi.
I had recently gone to a few different car dealerships looking for a new small SUV for my wife. I had walked numerous showroom floors and nobody even wants to walk up to you and ask you how you are doing these days. The salesman just want to say this car is 500/mo and this one is 700/mo blah blah blah so I walk out of those situations. I went to Audi of Queens with no expectations of purchasing a vehicle. I was first taken back by the AMAZING facility they have built it is truly state of the art they even Valet your car. I was then Greeted politely by Sully. He took the time to assess my needs we went from the Q8, Q7 and finally landed on a SQ5. We took it for a test drive and we decided The SQ5 was the vehicle for us. We sat down did the numbers and it was extremely easy to deal with Sully and Will (Manager) There wasn't any back and forth they gave us a great deal right out of the Gate. Even with prior research I new the first price they gave me was a Great Deal. If I could recommend then 10x over I would go an see Sully and Will at Audi of Queens and tell them Matt Sent you and you wont be disappointed.
Great Experience from start to finish! Jay was awesome! He was patient, knowledgeable, and honest. We did not feel pressured. This was the best car buying experience I've ever had.
What a pleasant experience it was buying a car at Audi Queens! To begin, we happened to be transferred to Mr. Justin Liu on the telephone when we called to inquire about our dream car. Upgrading from a 15-year-old car made buying a Certified Pre-Owned Audi a big proposition for us for many reasons. To switch to an Audi was a difficult sell for us.
Justin answered our many (many!) questions over the phone with sincerity and earnestness. He then arranged for us to talk to his colleague, Andrès, who was spectacular. Andrès exudes a confidence without an arrogance which is unusual for someone in a sales position. And he is humble enough to research something he may not fully know. Andrès took us on a test drive, explained the virtues of the Audi Q7, and helped us fall in love with this car. We have had many more questions since, and I cannot believe how able Andrès was in answering all (we mean all) of them. And yes, there were many many questions in switching to Audi from Lexus. Additionally, Andrès and Justin honored our appointment times, kept the process moving very smoothly in terms of paperwork, delivery, DMV registration, and the like. We couldn’t believe that in just a few, short days we were able to drive off the lot with full DMV plates and registration and all of our questions answered!
Lastly, we greatly appreciated the support of Mo. Mo was instrumental in arranging the transfer of funds, the financial arrangements for purchase, and the delivery of the vehicle. He came organized each step of the way and was very detailed in providing and updating the contract, the forms needed for the DMV, and the paperwork required by your organization. Together, Justin, Andrès, and Mo formed “Team JAM”. And we could not give thanks enough for the kindness, efficiency, and coordination of this dynamic and thoughtful team.
Great job by the Audi Queens team. Salesperson Konstantin was very patient with my hard to please wife and provided excellent customer service. We are very happy with our new Q5!
Recently leased an Audi. Worked with Konstantin Kennedy. Pleasure to work with. Explained everything patiently. I felt very relaxed and informed. He took his time and answered all my questions and concerns. Recommend him 100%
Over the past 12 years, my family has bought 6 Audi's from a Audi competitor on Long Island, let's just say about 15 minutes from Audi Queens. When my lease was coming up, I was on the phone with previous dealer and was receiving continuous runarounds which turned into 2 months of nonsense. They finally came in with a price on the A5 sportback which was offensive. Audi Queens cleaned their clock and let's just say I won't be going back to B......r anytime soon. Thank you Konstantin Kennedy and Johnny Shii for making the experience painless.
This dealership is amazing. I came here to gather information on a potential Trade in of my 2019 MDX. They valued my trade higher than all other Audi dealerships. I had the pleasure of speaking to Constantin but he had a customer and introduced me to Jay. Jay had me test drive my dream car and overall he closed the deal and I drove out with my new 2019 sQ5. If you looking for a dealership to treat you good and drive out in class, Audi Queens is where it’s at.
We had an amazing experience with the team, Joán was excellent from A to Z, and a great advisor in the whole process. Our experience at Audi Queens was the best we had with an auto dealership ever. Kudos.
Audi Queens is certainly a first class operation. Konstantin was a pleasure to work with: friendly, professional, knowledgeable, and patient. Thank you very much! I highly recommend Audi Queens!
I recently purchased my new Audi Q7 2021. I am so happy with the choice that I made. I'm so grateful for Konstantin who was such a great help really friendly and kind I highly recommend Audi queens and especially Konstantin!
Very well organized service department, I have been taking my RS7 there for maintenance and repairs and have never been disappointed, John always makes sure to stay on the top of it, they also have a wide variety of loaners including the SQ5 that I’ve used 3 times !! Definitely the place to service your Audi in the NY area, highly recommended
The Best and nicest dealership out there in the New York area i live in Brooklyn and i drove out i bought my car from Audi Of Brooklyn and Brooklyn couldn't get me a appointment with a loaner for 2 months.m Queens got me a appointment with a loaner right away. Patrick really helped me out he was great polite and accommodating if you live in the queens or long island area go there and will the general manager was great he welcomed me right when i walked in there are much better that please go there if you live in New York.
My husband and I had a great experience with Konstantin Kennedy.
He made the process so smooth and easy for us to lease our Audi A6.
Explained everything to us in detail about the car.
We have had Audi’s for the past 10 years but this was the best leasing experience.
If you want to buy, lease an Audi go see konstantin kennedy at Audi Queens.
Very good experience. Process was very easy. Konstantin did a great job including dropping off my new car and returning my old leased vehicle to a different dealership. Thank you.
By far, the absolute BEST dealership I have ever visited & purchased a car from!! The entire team (Lou, Victor, Johnny & my brotha-from-a-anotha-mother Jerry) provided top-class service from start to finish!! The made the car buying process so easy, stress-free & quick...they took care of EVERYTHING, while being so professional, courtesy & friendly. Facility A+ as well. Thanks again guys - I am now on Team AUDI QUEENS!!!
Dealt with Patricia in June on a newly leased car and got me in and out in less than 30 minutes
Grace is the best Service Rep i have worked with out of all the 5 audi's i have ever owned. Very thorough. Very articulate. Only thing i dont get a free car wash lol. I still come back because the facility and Grace are top notch! I live in Brooklyn and pass another dealership to take my S6 to Audi Queens. I highly recommend.
I had 3 months left on the lease for my Lexus and decided just go to browse around since the Audi dealership is so close to Flushing. Ken Li came up to me and offer assistant when I was looking at the Q5. Ken was very informative and super patient with the entire process. (I was there for 3 hours) I had no intension to buy but end up going home with a brand new Q5. Ken didn't pressure me into buying anything but I felt obligated since I had 2 cups of triple expresso. lol