Reviews of Morrie's Auto Group. (Car Dealer) in Minneapolis (Minnesota).

Morrie's Auto Group

243 Reviews

124 Comments

Car dealer

Car dealer

12550 Wayzata Blvd, Minnetonka, MN 55305, United States

Description

Information of Morrie's Auto Group, Car dealer in Minneapolis (Minnesota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Morrie's Auto Group

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Reviews of Morrie's Auto Group

Igor Komisarchik

Always great experience! I purchased 10+ Ford Transit Chassis and plan to buying more soon! Gary F and Lariah Fox are my favorite people to work with! They take really good care of me!

Bradley Carlson

Ordered a new Mustang. Salesman made me aware of a color that I didn't know was available. It was just right! Salesman also helped me with understanding technology matters when I picked up the car. Financial Officer was as honest as he could be. Pointed out a rebate that I was not aware that I was entitled to! Their extended warranty for 15 years was the best warranty bargain I have ever seen.

Kelly B

I had an excellent experience working with Rob and Sam on my mustang mach E purchase. I love my new car! Morries exceeded my expectations in every way.

Anissa Sabow

Amazing service! Everyone was great to work with. I felt the service team was knowledgeable and customer service oriented. I really appreciated how quickly they worked to get my car fixed. I also loved how clean everything felt even in a Minnesota winter. Both the check-in advisor and Ishmil were amazing to work with!

Margaret Hill

Awesome experience! Katie was my service advisor & kept me updated every step of the way. I was even sent a video of my vehicle while it was in the shop, explaining the issues & why they were occurring. No complaints! (Also got my car looked at sooner than scheduled appointment time!)

Ivan Nunez

Super satisfied with the sales and finance teams. Ford vehicles are of amazing blue for the money. Morrie’s service packages were perfect for my needs as well. Great people.

Tim Speake

This dealership took incredibly good care of me when a bolt snapped on my 9 month old truck. They towed to the dealership at no cost, gave me a loaner truck same year and model as my own. I was very pleasantly surprised at how easy the process was and how well taken care of I was.

Joe Schierl

Chris Comello has been my service advisor at Morries Ford for many years. Chris understands I have a busy life and takes exceptionally great care of my Ford service needs. Chris proactively suggests cost effective solutions for my trucks and is always a few steps ahead of me at every turn. Chris is an exceptional customer service provider !!!

thor5734

Excellent dealership they were the only ones that reached out to us when we showed interest in a vehicle and they ordered it for us and everything was great. Awesome customer service I can't recommend Morrie's enough.

Steve Reyes

Ask for Sam Maunu, he’ll take good care of you. Scott is a hands on GM! He was always available and took the time to answer questions and in the end, thank me for doing business with Minnetonka Ford

Cynthia Pratt

With the change in weather, I had low tire pressure light on and I had heard some squealing which was an indication of brake concerns. I found that I had at least one pending recall also so managed to arrange service for everything. Even got air pressure in spare checked. Great service and and my service manager was excellent in discussing options and concerns.

Patti Loftus

Morrie's Minnetonka Ford provides consistently exceptional service. There are two other Ford dealerships near me, but I prefer Morrie's Minnetonka.

Tanya Kramer

Morrie's Mtka Ford was a fabulous place for me to purchase my vehicle at! My salesman Max and everyone else there that I dealt with was so helpful and knowledgeable, and made my experience very lovely! Thank you!!!

Carl Schwab

Great recent experience purchasing a new explorer at Morrie’s. We purchase a previous Explorer from Morrie’s many years ago and had thought this time around we’d have to wait awhile (months) due to SC issues. Yet I went on to Ford started a build, routed the options back to Morrie’s Minnetonka and made an appointment. They had my preferred vehicle I wanted on the lot the day of my appointment and we drove home that day with our new Explorer. Our sales lead, Martin was excellent and I appreciated the service of the entire team. Thank you

Ali Holzer

Morries Mtka has always been honest with me unlike another local Ford dealership. Morries is my go-to dealership. I've purchased 3 vehicles from them over the last 10 years...won't buy from anyone else! Highly recommend them!!!

Casey Hoff

Most effortless process to buy a vehicle. This staff was phenomenal. We are so pleased we happened to find these guys and the 8 hour drive was well worth it. Thanks Daniel. You are a fantastic salesman.

tyler karlstad

Chris in service was a great advisor for getting my ford edge back up to good shape!

Robert Murphy

I finally got my Ford Bronco. While I had to wait quite a while from order time due to the current supply chain issues, Morries supported me through the process and they were transparent about pricing / timing through the whole process. They honored the price we agreed to prior to the supply chain issues and car shortages. Gary Francis, Martin Skibda and Brian Swan were great to work with through the process.

ross paskoff

My service experience was outstanding and flawless for a routine oil service on my 2022 Bronco

Troy Dalsveen

Morries Minnetonka Ford was an absolute pleasure to work with. Martin and the rest of team are very responsive and walked us through every step with the purchase of our new Ford Explorer. We will definitely be repeat customers for years to come.

Liz Jay

I had a good experience. The salesperson was great and attentive to my needs and wants. He didn’t make me feel rushed or pressured.

Mike Lynch

The New Car Sales Manager, Gary and our sales consultant Roberto, were a pleasure to deal with. Had a few bumps in the road but seams that's the norm these days. Gary was able to smooth out all the bumps in order to give us a perfect ride.

Gale Munden

Always happy at Morrie’s. Professional, efficient Great people always treated like family. Morrie’s is always clean, and inviting.

Kevin McDonald

Thank you Morrie's Minnetonka Ford, Brian the service director and Katie in the service department! Awesome job servicing my truck!

said ahmed

Ford Minnetonka is good place , nice people, excellent service , so everyone can check before he go somewhere else. Well come to Ford Minnetonka..

Jeff DeLuke

I flew in from the Mississippi Gulf Coast because after a nationwide search I found exactly what I was looking for at the best price at Morrie's. Montrell, Robert, and Susan combined to provide the best car buying experience I have ever been a part of. Do not hesitate to open your search regardless of your location, ask for Montrell, he makes it easy.

Paul T Mercer

Great experience with my C-Max Car at Morrie's Ford in Minnetonka. Great Staff and very good service.

Austin Katie

The team at Morries is always helpful and did a great job fixing my Explorer, I would recommend buying or servicing a car here to anyone.

Margaret O'Rourke

Clean, efficient operation. It's obvious they care. Ask for Joe. He will make sure everything gets done.

Sydni M

We drove to Chicago to look at a vehicle. We live 7 hours away. We were not impressed with the Chicago dealership and figured we would check it Morrie’s on our way home as they had a similar vehicle we were looking for and did not want an unproductive journey. We called to make sure the vehicle was still there before arriving. Don was very helpful and was very friendly, he made us feel welcome. Upon arriving, he encouraged us to inspect the inside and outside of the vehicle before test driving it. The vehicle was exactly as described. They did an excellent job detailing it and was in superb condition. We decided to purchase the vehicle we drove. The entire staff was smiling, kind, and friendly despite having to stay late to complete our paper work. After a long day of traveling, it was nice to have such an excellent staff helping us. Over all, we felt the staff was great, the dealership was beautiful, and the price of our vehicle was very competitive. Thank you for a great experience!

Dale Kurschner

Happy to say customer service is back on track; courteous, efficient and well executed from phone appointment handling to customer relations in the shop. Customer-facing person was able to articulate what all needed to be done on the car, next steps, cost options, etc. Also nicely remodeled and larger waiting area is a plus. Have used them twice since giving them a one star "beware" review a couple years ago. The other time since that review, they picked up the car and returned it at no cost due to Covid-19. There, too, well done in terms of customer service.

Mike Cassidy

In for a recall, treated like a bought my car there. Great service

Narciso M. Salas

I love this place. They are always very nice and accommodating. They keep you posted on every angle of your issue. They wash your car also. Love Morries!!!!

Jacob Svare

Overall, the company is okay. I am happy with my vehicle and the Buy Happy program. I was a little disappointed in the service department. The guys behind the counter are pretty good and communicate well for the most part. The service to my vehicle is the reason I cannot give more than 3 stars. First, I went in for an oil change, had an appointment set, and somehow they had forgotten about my car even though is was sitting in the service department and I had check in with them. It took over 3 hours to be completed. Once again, the guys who handle customers were very kind and helped me out when I asked what was taking so long. The second thing that I had to go in for was with my gas tank and check engine light. I had an issue, they thought they had the problem handled, ordered a part, and then installed it. I received a call that they were done fixing it and to come pick it up. I checked to see if I could take gas and the problem was still there. I am not upset that it wasnt fixed right away, I was upset that whoever installed the piece did not check to see if everything was in working order before he declared my car complete. Sales is great, Customer service is good, and the service was okay at best.

barbara patrin

I was very pleased with the service , the technicians were helpful and pleasant They were very helpful in explaining the maintenance that needed to be done

epete (epetet)

Went in to test drive a used truck that I ended up buying based upon the attentiveness and helpfulness of the people at the dealership. While I've never "enjoyed" the paperwork and process of buying a vehicle, Morrie's made it as painless as possible. Before going in I was in contact with the dealership via email and text and found them to be responsive and helpful in every way which is great as my schedule sometimes means that the only option for reaching out is electronic rather than in person. The peace of mind that I got from my early interaction with the folks at Morrie's Minnetonka made the buying decision an easy one.

HM S

Customer Service: Great customer service. They make you feel important. They are very responsive to any inquiries you have about a certain car giving you pictures, a video, a call, and the carfax (the usuals). Salesmen/sales personnels are friendly, polite, respectful, and not intimidating. Just like other dealerships. Car looked at: Used 2010 Toyota Rav 4 Price range: ~$13,600 Pros+: Customer experience was great. Nothing bad. Some hour-long stalling they do to make you feel uneasy. Just normal dealership tactics. Cons- : Car had bad brakes, shakey wheel alignment, lots of rust, and white paint on car and underneath the car. We were told it was "dirt" but sales person and manager has "no idea where it came from". Would NOT negotiate or offer us a better deal or option when we wanted to close on this car with all the repairs one would have to make after buying. Customers like authentic sales person. If you let us know, "Hey, I don't think this car is good for you. You deserve something better. Can I give you some similar car recommendations we may have for you?" I'm glad we walked away. We would have wasted money. Do your research and don't pay full price of a car when it has everything bad where you'll have to make the repairs yourself. Non-negotiable dealerships-- they said they don't negotiate, but no where is it posted a "non-haggling" policy. We actually bought a 2012 Sport Rav 4 with about 60,000 miles for 10,800 as the take home price elsewhere. Good luck Morrie Auto Group on meeting your goals! Was I a happy buyer? Nope.

Jeremy Koshiol

They took the time to make sure I understood what my vehicle needed for work while showing care for me as a customer.

Craig Westerberg

I purchased a used vehicle from Morrie's Mazda Minnetonka. I purchased the car "as is" which can be risky because there is no protection if something goes wrong with the car after you drive it off the lot. After reviewing and inspecting the car I went ahead with the purchase.The process was easy and the sales person was excellent.But sure enough after about 10 days coolant began to leak. I called the used car manager and explained what occurred. He asked me to bring the car in and they would inspect the car to see what was wrong and not charge me for the inspection. Turned out the radiator needed to be replaced at a cost of 655.00. After some negotiation they agreed to split the cost with me. I thought this was very fair and went ahead and had the car repaired at the dealership. The fact is they could have told me to go pound sand because I purchased the car "as is" and they had no obligation to do anything to the car. Bottom line here is I felt the dealership treated me fair and I would have no problem doing business with them again.

Philip Johnson

Our Service Guy, Tim, did a great job explaining the service they were going to do today, and then the "Team" kicked in and the work was done quickly and professionally. And it even included a free car wash to boot! We bought our Elantra three years ago, after our daughter told us how good of an experience she had at Morrie's buying her SUV. We haven't had a spec of trouble with our Elantra. I can't figure out why other dealerships don't offer free car washes and oil changes, but they don't. My son has bought his own Hyundai at Morrie's and we're now an all Morrie's Hyundai family!

Christopher Bakken

I recently had my 2011 MX-5 serviced at Inver Grove Mazda. The service staff was friendly and the work was done fairly quickly. They also did a nice job of cleaning my post-road-trip car while I had it in for routine maintenance. As is to be expected, prices are a little higher than non-dealerships, but nothing seemed too out of line. The waiting room could be better. I tried to get some work done while I was waiting for my car to be serviced and I had very limited space to get any work done and there were few outlets for my laptop. Other dealerships (Luther Honda) have small privacy desks for getting work done, which I really like. Overall, I see myself going back while my car is still under warranty, I just won't expect to get much work done while I'm there.

Joseph Lynch

I just purchased a used Mazda 6 from Morris Mazda. It was a great experience. Curt Bjorklund was great. I have very little knowledge of the new technology in cars and Curt took a tremendous amount of time explaining all the features in the Mazda 6. The General Manager Chris and the Business Manager Mike Tackett found me an excellent interest rate and it really lowers my monthly payment. If I could I would give Morris Mazda 6 stars.

Dave Peterson

Awesome sales experience. I’m sure my service experience will match

anthony currin

I want to thank Rob Gillen and Skyler for there amazing kindness,when I called for the vehicle I was interested in Rob took the call and was friendly from start to finish, I ask Rob to have the car at the door and when I got there it was.I love the service of Rob and Skyler so much I purchased the vehicle warranty.thank you Rob and Skyler for a peaceful experience.Miles

Greg Pfleider

I purchased my second truck from Morrie's in less than 14 months. Once again my buying experience was perfect, I highly recommend working with Curt Bjorklund at their Mazda location. He has access to nearly their entire fleet of cars and like me, he will find the perfect vehicle for you. BUY HAPPY!

Paul LaBarre

We visited the Morrie's Minnetonka Mazda as it was close and we saw they had a good selection of used cars. We were leaning toward Mazda cars as well. We were actually just there to have a quick look and shop around a bit. Lester Hall greeted us with a smile and dropped a card and was going top let us lopok around. My fiance saw a car she liked immediately. Lester went to get us the keys and we told him we actually were in need of 2 cars. He asked what the second car could be and we told him. Upon returning from our test drive, and retrieving our check book. He brought us inside to review what he had found for myself. We walked the lot as my fiance also looked at a few more. After driving the surprise car he had for me to look at, which fit our needs perfectly we headed inside and my fiance and I basically told him the deal we would like and without hesitating he headed off for a moment and returned with the answer of OK. Needless to say, he and a couple other's including Mike who wrote the final sales tickets stayed more then an hour late to get us into the cars we wanted. We returned Monday to pick up the second car for me and are both extremely happy with the care they took to get us into the cars we wanted. I would send anyone there for the great customer service.

Alexandra Akman

I just want to say that Morries has an excellent service department the transport manager was such a big help for my rental car. My advisor Erick Tiller made sure I was taken care and it was timely an friendly. I would say they gave me 5 star service. With that I also want to say their sales department did an awesome job getting me in and out in a timely manner. My sales person was Jake Braun, and anyone who is looking for their new car I would highly recommend going to see him. He was very knowledgable and friendly! Not like most dealerships. The Finance manager Josh Sternau was very helpful too and answered all of our questions. Thank you so much for all your help! I defiantly got 5 star service, Thank you so much Morries!!!!

Ryan Schepp

I purchased my first (used) Mercedes-Benz from Morrie's Luxury Auto and everything went really nice and smooth. The place is full of friendly, polite, and helpful people. The car is in fantastic shape, and I couldn't be more pleased with the purchase.

Kimberly Mendoza

Melissa was amazing for sitting with me all day while the staff at Morrie's Chippewa Valley Mazda found me the best deal! When I walked in I expected to be purchasing a used car with no thought that I would even be considered for a new car. I am now very proud to be leasing a new Mazda 3 that I am completely in love with! THANK YOU! Best car buying experience ever!

Chad K

Great communication and professional staff. I would recommend this dealership.

Claire Butler

We purchased our first vehicle in 2012 when my husband was still living in ND. It was a great experience and decided to purchase again from Morrie's. Fast forward 3 years and we were in need of another used car. We spent a few months checking out various cars and dealers, but again decided on Morrie's. Now both living in North Carolina, we planned job search and car purchase at the same time. We landed fully expecting to purchase a vehicle we had been following on line....it was sold. Montrell Yancey picked us up at the hotel brought us in and didn't leave us until we had selected a car we liked. Since we couldn't close the deal until the next day, he took us back to the hotel and picked us up the very next morning. We are very pleased with the vehicle. There have been some tag issues. The official people handling that have been nice, but Montrell has been a great go between by providing answers in a timely fashion. We've decided that it's back to Morries (half way across the country) for the next car! The Butlers in Raleigh, NC

Rose Martin

The service department is full of friendly, helpful associates. I've had to make a few trips out for service in the last few months, as well as needing some auto body work. The guys at service took my car over to the nearby Morries auto body shop to get a quote, and then brought it back to the service department, which was most convenient for my pick up. Great service over all.

Kathy Sylvester

Recently,I purchased a pre-owned Toyota Highlander at Morrie's Cadillac. I worked with Chris Lorenz throughout the entire process, from seeing the vehicle as a possibility, to the final purchase, including financing. I live near Duluth, so I really hadn't expected to drive to the Mpls area to find my ideal vehicle. Chris had such a relaxed, pleasant personality, and he was quick to respond to my phone calls and texts, so that I could make an informed decision before driving down to try out the car. We took it out for a drive, I decided to purchase it, and we had some great conversations about travel and the wonderful places to visit in Minnesota! I would definitely purchase another vehicle from Morrie's, and I highly recommend Chris Lorenz if you want a quality experience.

Ax Ackerman

To start, I never give a 5 star rating to anything (except restaurants), so 4 is as good as you get from me. I recently bought a truck from Morrie's Mtka Ford/Lincoln. I have coworkers who recommend them. And they were the ONLY Ford dealership that had THE truck I was looking for on the lot. I like the one price bottom line pricing. And it was an excellent price. I appreciated not playing the "I'll ask my manager" haggle, haggle, haggle ... "geeeze you're killing me" game BS with the salesman. This is a HUGE dealership and it runs very efficiently. Yet the staff is attentive and concerned that you get taken care of. This was something that was sorely missing at the previous Ford dealership I dealt with. I just had a tonneau cover installed on the new truck and Shane the accessories manger got me in and out of service in less than an hour, as he promised (which was important, I had a meeting scheduled). I have had contact from my salesman and others on my satisfaction with my purchase. And as corny as I think the "Buy Happy" thing is .. I like the unlimited lifetime powertrain warranty, 3yr of oil changes and free car washes the $49 get's you for that package. All and all, I will recommend Morrie's to friends and I will definitely purchase from them again if these experiences continue while I own this truck.

T Scheidel

I recently took my 2015 Subaru Outback into Morrie's Minnetonka for an oil change and a recall. I had my Grandson with me and everyone was talkative with him. The shuttle driver was so nice, and accommodating. Service was excellent in all ways.

Daniel MacEwan

Customer service from Jeremy and Joel was outstanding. I felt like they cared about me, my vehicle, and would help with professionalism and compassion. Phone conversations were never cut short. If I had questions, they were answered to my emotional satisfaction, not just technically. Outstanding.

Philip Spoehr

Overall the experience was great! I dropped off my car and was able to pick it up the next morning. the only down side was the car had not been washed. when I dropped it off, the tech stamped WASH on the invoice, but that never happened. I think it would be better if you made it standard practice to run the car through the wash after you're done with it.

Mark Spies

The dealership does a very nice job trying to please their customers. However, I couldn't help but wondering how they train their salespeople. When I purchased my vehicle from Morries Minnetonka I had scheduled a meeting with the salesperson I spoke to after seeing the car I wanted to purchase on the internet a week in advance. On the day of my arrival I called the salesperson 2 hours prior to my arrival. When I arrived my salesperson was with other potential customers. Not a big deal I understand but when I asked to speak with someone else I was told he would be right with me and I should have a seat in the lounge. It was approximately 20 minutes before I was helped, meanwhile I notice other salespeople not actively engaged with anyone who could've helped me. So I am finally shown the car I drove 90 minutes to buy and the exterior was quite dirty. Fortunately there is a car wash on site so it could be washed, I would have preferred the car be clean when I arrived so I would have a good opportunity to look it over before talking numbers. After the car came out of the wash I noticed numerous paint chips which I requested to be taken care of. So the car goes to the detail shop and a 1/2 hour later the car comes back with some but not all the chips taken care of. They took the car back again with the same result when they came back. As it was getting late in the evening we agreed to have me bring the car back and leave it with them for a day so they could do a better job. I really appreciate all the extra work the dealership did. It is a used car and they could have told me that they had done all they could do but they were willing to go the extra mile. I only wish it could have been done when they first took the car in on trade so the whole process wouldn't have gotten so strung out. All the employees were courteous and professional which is helpful because you'll end up talking to about 4 different people of varying responsibilities while going through the buying process. Overall I wouldn't hesitate buying another vehicle from Morries especially if I lived in the metro but being out state I would have to make sure some of the things I mentioned would be done before I would commit to driving that far for a car.

Josh Pallin

I had an great experience at Morrie's Nissan/Subaru. The staff went above and beyond to help me find the right vehicle. From the moment I arrived at the dealership the service was first class. I highly recommend Morrie's to anyone looking for a new or used car.

Judy Granahan

I just had my 30,000 mile check-up. It was done in the time they told me it would take. They gave me a brand new Subaru to use while the work was being done. Since my Subaru is so reliable the estimated cost was accurate. And I really appreciated the shine on my car when I picked it up.

Pandiaraj Srinivasan

I have been giving my Hyundai Accent car for service at Morrie's 394 for 3 years. It is pleasant experience every time. They fix and complete all the services on-time at right first time. Excellent service provided. Many Thanks.

Ryan B

Pleasant buying experience, I give all the credit to our sales person Jacob J. If you are ever in the market for a Subaru, go see Jacob @ Morries Subaru Brooklyn Park. He is extremely knowledgable about Subaru. From the engines, to interior, and all of the above. He is not your typical car sales person, he is honest, sincere, listens, and is patient. I can't recommend him enough. I bought 3 brand new cars last year (2 from other dealerships) and he changed my perspective and trust. Top Notch. Thank you Jake, we thank you.

Adam Harvey

Sold my car there today. They beat other dealer prices and online deals by 55%. It was pretty much the best experience imaginable. Friendly staff. Took less than an hour to do the deal. And they paid for a driver to take me back home! Want to sell your car at the best price possible over your lunch break? This is your spot.

Jennifer Arriola

Just bought a Mazda CX-5 at Morrie's Inver Grove Mazda and could not have been happier with the experience. My salesman, Gabe Schmidt, really sold the car. I came in knowing what I wanted and he took the time to listen, point out features and respected my timeline. He discovered my level of knowledge about cars and the onboard technology and did not talk down to me. I would highly recommend Gabe and Morrie's to anyone looking for a new car.

Rich Hitchens

David Nixon did a great job of follow up and sending very helpful videos of the car. He was helpful during the process, helpful in sourcing shipping the car and is a resource in getting additional services now that it is in my possession. He has earned my business and I will give him additional opportunities in the future. ✍

Wesley Harper

We recently bought a new Nissan Murano at Morries Nissan Brooklyn Park dealership. Everyone there was considerate, up front, and straight forward. We have dealt with this dealership for 8 years and 3 vehicles. The service is fantastic, the sales people are very nice, not pushy and upfront. The manager and others are fantastic to work with. All of the people are great in our opinion. We would recommend this dealership to anyone who would want a new nissan.

Andy Baer

Joe is my service advisor and he is the best!

Amy Luukkonen

I've been purchasing cars through Morries Mazda for many years now. I think I'm on my third Mazda. I have my cars serviced there as well. I have stayed with Morries mainly because of the service department. Let's face it there are a lot of great cars out there but as a single woman who loves cars except when they don't work it's been soooo good to know that when I take my car in I will get good, honest service from the men and women who work there! That's huge for me!! Now a days, trust and being able to keep that trust is everything!

Colleen Engstrom

Prompt, quality service. They go out of their way to ensure that they have addressed any and all concerns with your vehicle. The shuttle service that is provided when you are getting work done is outstanding! I'm very pleased with everything and everyone at Morrie's in Brooklyn Park!

James Rowan

Very helpful. Service done without problems; warranty work completed in a timely manner.

Michael Cassidy

Hello, I arrived to Morrie's on a Saturday. Aug 13th. I needed a second set of keys for my 09 town car. Went to the parts counter and was informed it takes an hour to program a new key and informed I should proceed to the service dept. After navigating your crowded lot I was blocked entrance to service bay by several employees and guests. After gaining entrance to service bay I waited at least about 10 minutes to be served. I was not greeted by anyone passing by me during that time. Then I was greeted by the only service writer who seemed to be working. Sorry I do not remember getting his name. He took down my info, vin, mileage phone and name. He informed me it would be a two hour wait to get service and suggested I return on Monday the 15th. Monday the the 15th, again I am unable to proceed to service entrance as employees and guests are blocking entrance to service bay. You are really crowded there. So after Eric waves me in we notice I am not listed on the service bay monitor. There is no listing that I am scheduled for service. Again Eric gets all my info. Eric enters service request into your system and guides me to customer waiting area. After 30 min Eric returns to inform me Morrie's does not have a key to match my Town Car. (I'm thinking "are you kidding me ..really?) I had Eric's job back in 70's simpler times but never made a customer wait 30 min to tell them we didn't have the part. Then Eric said Morrie's would pick up my car the next day, program the key and return my car to my work. Ok this is great customer service. This service was taken care of the next day Tuesday, Thank you very much. Ok I need to ask. Why two of your employees came to my place of work and recovered my vehicle. Then two returned the vehicle to me. In my day one guy would drive to location leave the company car and recover the clients car and leave the company car then return and drive the company car back to the store. Your carbon foot print is doubled by driving two cars two ways. Well maybe your store policy. Just seems like a waste of fuel to this 65 year old. Anyway in the end I received very good service. Thank so much. Michael

Jill Prokofieff

Morrie's really is the Buy Happy Promise! From my sales rep Brett to the service department I am loving Morrie's and my car! Thanks for making my experience a happy one!

Jae Landreth

Best experience ever! Keep up the grteat work!

Marie Sorensen

Bought a used Subaru from Matt Goldman at Morrie's last month and had an overall positive experience. When there was a problem or issue everyone did their best to resolve it quickly. The only side note I would add is that while the Minnetonka location is beautiful with all the nice waiting area, snacks, and good coffee you could want the Inver Grove Heights location (which is more convenient for me) is lacking in all of these benefits. In comparison to Minnetonka the Inver Grove Heights waiting area is really terrible. Why though? Why, Morrie's, does it have to be this way? Is it the lower income? Is it East side hate? Is it Mazda?? Matt, I didn't understand before but I can totally see now why switching locations was considered a promotion.

Jason Lallak

The only dealership I ever want to deal with. Respectful, Nice, No Haggle, FAST and Understanding of my needs\time. Thank you guys for making a car buying experience fun and friendly.

Jamie Zephyr

Worked with my needs in trading in a different vehicle to another dealer and starting a new lease. Ross Siegel was great to work with. Even gave me a ride!

cgckarch

Great experience. Knowledgeable sales people and easy to work with Finance department. Made my purchasing experience enjoyable!!!

Ken Rubenzer

Had my oil changed today. Very friendly and helpful service man. Took about an hour whereas I was told 45 minutes but not a big deal. Watched TV and enjoyed the coffee.

JP Rootes

I went to Morries Ford, Buffalo fast lane service and was not fast at all. Nearly three hours for an oil change and tire rotation. They need to hire more techs.

Mark Holden

Always a pleasant experience at Morries Minnetonka Subaru. Service was fast and courteous and I was on my way nearly half an hour sooner than planned.

Stephanie Coon

This was my first time here and everyone was helpful and friendly. Having worked at a dealership before I expected to be upsold on something. I was relieved to find out nothing needed to be done anytime soon. The few questions I had were answered by the young lady who greeted me.

Paul Berg

Your commercial with the salesman and manger laughing in the background shows exactly what carbuyers hate. I've produced commercials for over 19 years and I would be proud top put this on my resume. Now whether Mories follows/does what the commercial implies, we'll see. Great commercial!

Erik Foster

Wonderful staff. Fantastic, and extremely rare vehicle was available. Could not be more satisficed.

Jennifer S.

The Morrie's Brooklyn Park Subaru location has always been friendly, helpful and efficient. We continue to go there because of the great service.

Barry Tedlund

Very pleased with my experience's at Morrie's Mtka. From Rick finding just the truck I wanted, to using the service dept. They have proven to be a Class Act!

Laura Otterness

Couldn't have asked for a better experience!! Thank you to Lariah Fox and everyone who helped me get my DREAM CAR!!!

Dru Godd

A great Dealership from Sales-Parts & Service. They employ Ford factory trained/certified Ford ASSET students and graduates...A first class dealership!!

John Salaski

I have found it easy to purchase a vehicle at Morrie's. The staff was very professional and helpful. The whole process went very smoothly.

Lynn Robson

I just purchased a vehicle from Morries and had a five star experience! They treated me well and I love my vehicle.

Jacob Higgins

BEST AUTO DEALERSHIP I have ever dealt with. Customer satisfaction is a high priority, and they are completely fair. I love Morries!!

Barb Spleiss

Sandy was the best salesperson! She went out of her way to help me without being pushy. I will definitely be back.

Derek Volz

Great service. The technician tracked me down in the lobby to tell me about a promotion, which was the same price of a regular oil change, but included more services.

Teresa Persaud

Morrie's really helped me out in ways that other car places wouldn't. I am so happy with the work I had done, and I encourage others to check them out as well!

Amy Pampusch

Morrie's service is excellent, timely and the staff is wonderful. Even the customer lounge is nice. Highly recommend their purchasing and service experience.

Matthew Kroll

5 Star Experience, Highly Recommend! Lara and Kristin at Minnetonka Subaru were great!

James Brown

Professional, courteous and checked me in right away. Plus, they fixed my car say day and walked me through what was done. Thank you!

Jose Oller

Very friendly and helpful staff

Lee Magle

didn't get copy of service maintenance completed .. took only one hour to get oil change, cabin filter, & tire rotate with appointment .. please email copy ...

Teni A

Facilities are clean and comfortable and it's very orderly. They keep to their appointment times and finish in a timely manner!

C B

Fast and friendly service. Receptionist was very pretty and knowledgeable answering all my questions. Would recommend to friends and family

Robert Gillespie

Had the 15000 service and the sun visor replaced. Chris did a great job in solving my problems.

Hugo Schmidt

I love Morrie's. They serve the community well. Nice people, great product.

Patty Erickson

I was able to get in the same day I called, due to a cancellation. The oil change & tire rotation was completed as described, in under 1 hour. The waiting area is very comfortable with snacks & beverages as well as the current newspaper. Very smooth all the way a round.

Lisa Burrington

Lost my ignition key .Got to chat with someone and get some help and info after hours. I really appreciate that.

M Ber

Great people, always take great care of customers.

Candy O'Connor

Best experience I've had at Morrie's. Customer service (Rob) was fantastic!

Josh Karsten

Always trust worthy and so many great brands to choose from, love the buy happy promises

Crystal Straus

Great service department. They go above and beyond for me always. Thanks!

Emily Johnson

Pleasant experience every time I go in. Great customer service.

Justin Byers

Great Experience, great service. Took care of me and my car.

ND Farmer

Excellent dealership

Donald Ofstedal

Great service. Timely appointment. Good customer service.

Scott Braam

Everything went as promised plus they did some additional work still in the same time frame!

Rachel Walker

They're all very personable and do a great job.

Erika Sandell

Great and timely service

Duane Kolsrud

Service is so important today and Morries is second to none.

Davis Nguyen

Great service during my routine maintenance.

Ruth Braiedy

Friendly, Fast and Fabulous!

James Simonsen

I found it very interesting that Morries quoted a price for wheel alignment and tire rotation, then added about 15% to the invoice to cover “shop supplies.” When queried as to the type of shop supplies utilized, I was told the charges were to cover the air, lift, shop rags, and any fluids(no fluids were used during the aforementioned services). These items in any other business fall under “overhead”. This is just creative profit generation, and NOTHING else. To justify this action in any other way is absurd and only gives car dealers a bad reputation.

Neeraj Mainkar

Max Stammer

Marlon Valle

Layne Page

Scott Drayna

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