Reviews of Luther Nissan of Inver Grove. (Car Dealer) in Minneapolis (Minnesota).

Luther Nissan of Inver Grove

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Car dealer

Nissan dealer

1470 50th St E, Inver Grove Heights, MN 55077, United States

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Information of Luther Nissan of Inver Grove, Car dealer in Minneapolis (Minnesota)

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Reviews of Luther Nissan of Inver Grove

Jen Giles

I definitely got a better deal than I expected! I had been working with a different dealership and then reached out to Luther Nissan to see if they could do anything better. I spoke with Dennis over the phone first and within minutes he was able to work out a better deal for me. I went into the dealership and had a great experience. Dennis had everything ready for me when I got there, so I didn’t have to spend any extra time waiting. The sales managers were also extremely nice. Dennis was fun to work with. I felt like I was working with an old friend due to the fact he is easy to talk to and a very nice guy! I would 100% recommend working with Dennis!

Thomas Bowen

Truly outstanding experience overall. I worked with Nic Johnson to reserve a car with an uncertain ETA with a fully refundable deposit. He stayed in touch and reached out to me as they were unloading it from the truck. Once I was there, there was no pressure to buy, and I’m confident I could have gotten my deposit back if I decided not to. The car market is crazy right now, but they were upfront, honest, and fair through the entire process. No monkey games, hidden markups, pushing the upsell, accessories, or warranties. They offered them as usual, but zero pushback when I declined. I would definitely buy from them again.

E M

My sales rep Joe Hanson was a pleasure to work with and helped me every step of the way. He was very knowledgeable about the vehicle and the whole process. It made getting a new vehicle less stressful especially when it comes with leases. I also appreciated the constant follow up and making sure everything was going well after the purchase. It shows the company and the people who work here care a lot about their customers. Will recommend everyone to this dealership and especially Joe.

Ashly Arbuckle

My sales rep, Igor, was extremely helpful when I bought my car, he really paid attention to my wants and needs and didn't just try to manipulate the situation to simply benefit himself/the company. I think that goes to show how genuine and honest he is. It's obvious that he truly cares about his customer and has a big heart. I can't tell you enough how much I appreciate that!! Jamie in financing was excellent too. I do have to deduct 1 star, however, because there was a previous sales rep that assisted me when I first leased the car 3 years ago. I'm not going to mention any names, they know who they are. They l were very helpful in the beginning but when I came back at the end of my lease they dropped the ball on several occasions by never returning my calls, thus why I ended up working with Igor. It felt like I was being "ghosted" bc I was essentially ignored in my time of need. This was extremely frustrating and I hope if they ever get a chance to read this that this serves as a lesson to be more respectful and attentive to their loyal customers or else they might end up losing their business in the end. I hope Igor gets all the credit he deserves here, he really stepped up to the plate when I needed someone. Thank you Igor, you are truly wonderful at your job! 👏

Grace Price

I have had a great experience every time I’ve brought my vehicle here! Most recently, Mackenzie was super helpful getting a couple repairs done for me quickly and made sure I got the best price for this service and the next one by scheduling another service for the next available date. She answered all of our questions and was super responsive, which made the whole process easy and as enjoyable as car repairs can be.

Amy Esterby

We enjoyed the process of getting our used car from Luther Kia. Aliesha helped us find and test drive the car. She was personable and candid which made the process fun! She answered our questions and if there was something she wasn’t sure about she found a way to get the answer. We even named our car after her - Aliesha Kia (get it??). There was this odd step where her manager made us sign a form before we could see warranty detail$ which we found pretty odd and off-putting. It put us in a defensive frame of mind before moving on to signing the paperwork with Brian.

Andre Vue

Mackenzie was great. She kept me up to date with progress of my vehicle repairs. She coordinated ordering of the part that I needed and had it delivered to the dealership from out of state in a timely manner. She reached out to me as soon as the part came in so that I could come back in and finish the repair. Overall excellent experience, I wish every dealership experience was like this. I think you guys should give her a raise, just saying. I would recommend that.

Darlene Hall

First appointment at Inver Grove Nissan dealership for oil change. I was out of there in about 40 minutes. Happy with friendly greet. Fast turn around to get my car back. Efficient checkout. Thanks to their expediency, I was able to make a lunch date!

Cindy Johnson

There is only good things to say about this place. My experience has been great. I bought a used car and within a week of purchase the blinker stopped working. It was fixed the same day I called and I wasn't charged anything. From buying the car and the small fix, everyone I dealt with was wonderful.

Kathleen Baumer

My Rogue needed a 70,000 routine service. The minute I arrived, the process began. All components to the service were explained and listed before the tech came to get the car. I asked for a small favor which was gladly added. The wait in a snacks/drinks filled room was very reasonable. The tech reviewed what was done, had a few recommendations for the next service and that was it. No surprises or 'upsell.'

Ryan Fuller

We had a great experience working with Steve, Marcus and Craig to lease a new 2023 Rogue. As a team they made a normally stressful process very fun and enjoyable. They helped us get the right vehicle package that fit our needs. We will certainly be back and have already recommended our friends do the same

Nancy Turnis

Scott was great guy to work with. Thanks for the detailing guys who got my stickers off. My new rogue is perfect. Everyone there is wonderful. I highly recommend going there. They have new cars to buy and more coming in.Thank you

M M

I have purchased 2 used vehicles here with great mileage and at a reasonable price. I continue to get my car services here as they are honest and practical about what the car needs while understanding what is feasible. They don’t push unnecessary work, but instead prioritize and give a fair heads up of what is to come as best they can.

Corrine Carvalho

Miguel was great! He was patient with me changing my mind and never rushed us. We got quick and accurate information and I LOVE my car! I’d recommend Miguel at Luther Nissan in Inver Grove to anyone!

Chris Brown

Joe Hanson was great to work with and very knowledgeable on the Nissan Frontier Pro 4X. At no point did he ever put any pressure and was honest and thorough during the entire process. I strongly recommend him to anyone interested in purchasing a vehicle through Luther Nissan/Kia!

Jon James

The staff were awesome at guiding me through buying my first new car. They are friendly and knowledgeable and really went the extra mile. 10 out of 10 would recommend to anyone looking for a quality experience.

troy nielsen

We have NEVER purchased from a large dealer before. Marcus and the people at Luther Nissan KIA in Inver Grove Heights made it great. We found a car online, a little research and a lot of questions. Marcus was great. Marcus even showed us the future of EVs. If this is what satisfied looks like, they did it right! Thank you!

Tobin Vollmar

I went to Luther Nissan Kia because I had just purchased a used vehicle and it had some recalls that needed to be sorted out. I made an appointment and specifically asked if a diagnostic test would be run on the vehicle during these recall checks, I was told there would be as I wanted to know if I needed to have anything else taken care of. Upon arriving at my appointment I was told there would be no diagnostic check and that if I wanted it I would be charged $175. I declined and had the recalls completed. One of the recalls was for the sliding doors and since getting my van back there is part of the panel covering the sliders that appears to have been overtightened and now is pulling away from the rest of the panel and I can only imagine will pull apart eventually. The recalls were completed for free but now I need to deal with something that wasn't a problem before bringing my vehicle to this dealership.

The Light

Great place, staff is awesome and friendly answers questions that are important to customers from front to back. Been a customer since 2013 and I never had problems. Luther Kia in Inver Grove heights Rock! Keep up the excellent work.

Jhovani Garcia pina

Rich was very helpful with placing a factory order for our new family car! He kept us updated upon arrival of our new vehicle & gave us a lot of helpful advice. Ps. No mark ups. Glad I chose this dealership for our new car!

Doug Brunette

I arrived 2 hours ahead of my scheduled appointment. Despite being busy, they started servicing my car immediately, and finished in the regular amount of time. Great customer service and relations.

April Seerup

Igor was my main point of contact and he was so helpful with our purchase. He was always available via email with questions! Great customer service across the board in the dealership, definitely recommend!

Sheila washek

I dislike shopping for any reason. Buying a vehicle is such a huge choice to make. Marcus was spot-on with his range of options for me to choose from. From walk-in to keys in hand was 2hours! I was blown away! Gone are the days of spending all day at a dealership!!!! Definitely going back to them for my next vehicle!!!

Kerry Paumen

Jared Daniel is a top notch salesman and person. I hate shopping for and buying vehicles but Jared made it a very painless experience that was actually enjoyable. I will definitely be giving my business and referrals to Jared in the future. Thank you Jared for all you did.

Marihen M Goitia

Great experience, Sales Manager Eric Nieves was incredibly helpful, profesional and knowledgeable. Igor Tenenbaum took the time to go over all the features of my new car and explain everything so well. I’m really pleased with my purchase experience at Nissan.

Jeffrey Burke

Excellent Service through and through. Nic Johnson was the sales rep that sold the vehicle and did an amazing job. Highly recommend if you go for a purchase, ask for him. Had a minor issue of a rubber band that was still attached, assuming from assembly in the factory, to the left of the brake pedal near the footrest on my recent purchase of a 2023 Kia Telluride that needed to be removed. 2 days after the purchase I brought it in, and they took care of it immediately.

Smitty Smith

Joe Ray was upfront and friendly. The dealership as a whole did a good job in addressing my concerns and worked with me in a forthright and business way. 4 stars. (Always room for improvement.)

Rick F

Purchased a 2022 Kia Telluride. Ordered in January, the vehicle arrive almost as ordered in August. Drove the vehicle for 2 days and had issues with the transmission. The team at Luther Kia got me into a rental when I brought it in and then worked with me find a solution with the Kia Telluride (ended up swapping out for another similar Telluride, planning on ordering again and exchanging). Overall after the first day the team was very responsive in meeting my needs.

Holly Hanson

I had a wonderful experience working with Marcus Bailey. He expressed deep commitment to customer care. He is positive, friendly, energetic, and an absolute pleasure to work with

tanisha brown

Shout out to Andrew Heille for the amazing customer service. He sold me my Sentra 4 years ago, and this time, I traded in my Sentra for a 2023 Nissan Rogue that's fully loaded. The process between Luther Nissan and my Credit Union was very smooth. Luther Nissan gave me exactly what I needed for my Sentra in order to make this purchase happen. You have a lifetime customer! Thank you, Andy!!!

Kari Rogers

Update 4/20/2021 Still loving our experience in the Luther family. We use the service department to keep us in warranty compliance and love the convenience and quality! Original Review: We are late bloomers (in our 40's), and bought our first newish vehicle 2 days ago here. 2019 Nissan Rogue. Every part of the process was easy and clear. Interactions with the employees were fun and pleasant. We love our Rogue already! Andy also convinced me to apply for financing through them, even though we were pre-approved at our credit union; Luther's financing cut our interest rate by quite a bit. It was overall a great experience!

Jo Hendricks

Service person excellent. Your waiting area is dismal. Paint, comfy chairs, and turning off the TV sound (Fox! Really???) and utilize the word display would help immensely.

Leighton Swanson

Everything was great! The only item we had that when my son drove his new 2018 Kia off your lot the tank was nearly empty. That was quite inconvenient!

Drew H

Wow! I don't know what I was so nervous about. There has never been a easier time to buy a car, and that's all thanks to Luther Inver Grove. From start to finish it was a great experience. There was absolutely no pressure while we were browsing cars, yet the second we were ready for they had someone there for us. That person was Dennis V. Denny, as we now call him, was one of the most patient humans I've ever met. He graciously answered every single one of our questions, and I didn't feel a single bit of pressure from him the whole time. He was able to draw us up two great deals, so we ended up getting two cars in just over 3 hours start to keys in hand driving off. Shout out to Business manager Jamie for being a Rockstar as well. She was able to help take the price down a step further, and was so nice and helpful throughout. This place rocked, I would highly recommend coming to Luther for your next car, or two.

Michael Quiroga

What an amazing experience this was. As a previous car salesman in Colorado myself I have extremely high standards on how I should be treated by a dealership. I had the pleasure of working with Aliesha and she was absolutely fantastic from start to finish with an amazing bubbly personality. I had gone to 6 previous dealerships before trying Luther Kia as a last stop before quoting the hint for a bit. Each previous dealership was pathetic, the salesman I encountered were laughably bad at their jobs to say the least. No one even bothered to ask my name. Thankfully Aliesha was the exact role model for how a client advisor should treat his or her clients. Thank you again for an amazing experience!

Mark Morgan

I don’t remember the name of the woman that helped me, but she actually determined the real cause of the issue I was having and proposed a different solution that saved me about $120! In addition, my brake fluid was low so they topped it off as a courtesy! Thanks!

Lori Burras

Nic was such a pleasure to work with. He went above and beyond to make sure we found the car we were hoping. We could not have been happier with his knowledge and patience.

Kera LePitre

Igor is the best!!! Such a wonderful experience. I've never had a dealership experience I was happy with until I was introduced to him.

Len Ghilani

The service department, particularly Bre, was outstanding! Attention, turnaround time and results were remarkable! Bre was a breath of fresh air in a world filled with poor service.

Zenabech Aschenaki

Luther Nissan did such a great job on my car. Great service and very friendly environment. Thank you

Bill Skar

Judd Kessler is great! Worked with us in a professional and honest manner. Didn’t try to upsell or waste our time. Overall great experience! Thanks for making us lifetime customers Luther Nissan!

Ayanna Stewart

Always exceptional service. I have never been treated so well when buying a car. Everyone treated me with sincere respect and appreciation for your business. Igor, my sales rep asked me what was important to me and found me the absolute perfect car. I am used to having cars pushed on me that are nothing like what I have asked for. He was attentive, knowledgeable and sincere. He spent 20 or more minutes walking me they all the cars capabilities and the free services and warranties that came with a new car. I can’t thank you enough! It’s my second time buying a car at this dealership and they never disappoint. Jovonie helped us our first time around and his service as well was nothing g short of exceptional. My dad recommended we buy here and I would recommend this dealership to anyone looking to be heard and respected when buying your next car!

Patricia Romain-Trick

I was just at Luther Nissan of Inver Grove yesterday (in the garage for a recall update), and had fantastic service. I was greeted in the garage immediately by friendly employees. I had fast wonderful service at the desk by a quick witted, happy and kind employee. I was given a loaner car and on my way. With in a couple of hours my car was done. I was alerted by an email and told I could pick up my car, but there was no hurry I just needed to get it before close at 6:00. I got my car (freshly washed) with fast delivery by an employee. I also want to note the happy comeradery between the employees. I left with a big smile on my face! 💕 The best service I have ever received!

Mike Finney

Very solid customer experience and best I have had over the years. Although the full team my that wife and I interacted with were all welcoming, working with Daniel was the highlight. My first visit to the dealership was to clear up some things I'd seen online and get a chance to ask some questions/test out space for car seats. Daniel took the time to educate me deeply and was surprisingly attentive and dedicated to finding options that lined up with my specific needs. This is in contrast to my past auto purchasing experiences which have been more of a "Well we can't do that for you, but let's explore this other option instead" and feeling pushed towards a purchase that was underwhelming. I'd say the keynote of the entire experience was, following Daniel taking a large amount of time to detail out great options for us, he recommended researching further and taking some time let things process. This made it very easy for my wife and I to get our finances in order and return a few days later to work with Daniel again and purchase our new Nissan Rogue, which we are very happy with. Fully intend to return for future auto needs.

Evan Burg

Joe Ray is the best. He puts his customers 1st. We have 7 cars from him and will continue in the future.

Nevaeh

I recently bought a 2019 Nissan Rogue at the IGH Luther Kia dealership. I worked with the salesman Daniel Allen, and he was awesome. He was very patient with me, being a new buyer at a dealership, not knowing a whole lot about cars or the process of buying one. By the end of my purchase, I feel pretty confident in my knowledge thanks to him. The staff were very friendly to me. The finance person, Robbie was also very great. Helped me a lot! He even found an interest rate that is pretty low🫣. Made my process go very smoothly. I would love purchasing again from them in the future.

Smt Vaj

Ever since my first time visiting this location, I have never had a bad experience. Everyone I have encountered has had a pleasant demeanor, as well as, an honest and upfront approach when issues would arise. When waiting for my car to be completed, I am kept in the loop on the progress. I appreciate all they have done so far and I will keep going back.

David A Singleton

The service department is efficient knowledgeable and friendly. While your waiting for your vehicle they have snacks, cappuccino, coffee, water as a courtesy. I have been doing business with Luther KIA for the last 8 years and it has always been a great experience.

Judy Brekke

They made the whole process easy for us. We went in thinking our best rate for a loan was elsewhere and sale for our trade-in would also be better elsewhere. They were able to beat the rate and make it a better deal to do the trade-in with them too. Paperwork was all prepared and ready to sign when we came in. Appreciated the walkthrough with many questions answered. Our trade-in had no whistles and bells, so lots to learn.

Jay Eidem

Best car buying experience we’ve had to date purchasing an EV6. Price was fair. Nic Johnson is very knowledgeable, friendly, good communicator, honest salesman. Trade in value was fair. Jamie in finance was great to work with, found a killer rate. All in all very happy with our purchase experience at Luther Nissan Inver Grove.

Christen Kelly

It took me three days to get through or talk to a person to make an appointment for maintenance. I left voicemails and even spoke with someone through the chat who promised to have someone call me. I finally went through the receptionist to make an appointment. The person I spoke with in the service department didn’t know which maintenance my car was in need of at that point. He set me up for something I didn’t need. When I got there they determined what I did need and completed the service quickly, and they were very polite and friendly. However, they did not turn off the “maintenance required” message on my dashboard so that is still lighting up.

John Miller

I came in late in the day and I was quickly approached by a salesman. After a couple minutes he pulled up a couple vehicles they had in their inventory that i was interestedin. I found the vehicle I wanted and an hour later I drove off the lot in it. Very professional and quick experience.

Miranda VanderWyst

Super efficient and flexible, had a great experience getting my first vehicle! I was worried I wouldn't be able to find anything. Aliesha was really wonderful, helping me find the right car and working out the details with me! Couldn't have asked for better service!

Kim Chambers

The repair and manufacture recalls were handled and done in a very timely manner! The staff was very friendly and welcoming!

Deb Meier

Love Luther Kia of IGH! Only place to buy a car! I have purchased 4 cars there and won’t ever go anywhere else! Had my 12 month check-up for my latest purchase, yesterday! Changed my oil, made sure everything was working as it should, and I was on my way in less than 40 min! Oh, and my bill was $5! They washed it as well, which was an unexpected bonus! Can’t say enough about this group of people!👏👏👏

Lori Martin

This has been the most pleasant purchase of a vehicle that I have ever had. Everyone I dealt with was kind and professional. Igor was amazing!! Always prompt with providing information and returning phone calls and emails! Thank you!!!

Saket Gupta

I ordered a Kia Telluride with Scott Holerud, and the whole experience was great. He was prompt in letting me know when the vehicle would arrive, and when it finally arrived. He walked me through the whole process and helped me understand the vehicle features, and had the plates and paperwork ready to go. Completing the paperwork and the payment also was more efficient compared to other dealerships (in my experience). Would recommend. Sales manager Craig Brink was also great and helped me out with the trade-in process and with some other needed or unneeded car accessories to make sure I was properly taken care of with my new vehicle. Appreciate it Craig. Overall a nice experience buying the car.

Darius Powell

I worked with Joe Ray at the Luther Inver Grove Heights location in MN. Joe was very easy to work with, and made the buying process a very easy and comfortable process. He explained everything well and wouldn’t imagine buying from anyone else. I will for sure be recommending anyone I know that’s looking to buy to go see Joe! Thanks Joe for your help and I’m LOVING my new vehicle.

Bill Schultz

Service Manager Greg took great care of our car and addressed our concerns from a previous service done at their location. He went above and beyond making sure the car was taken care of correctly.

Denise Vierling

I asked Nissan to call me to advise how many prepaid oil changes I had left. I thought I had 2. No one called back so I called again was advised to check next day. I called again and was told Greg would call me. This was on Thursday the day before my appointment. No call back. When got to appointment technician advised me I had 2 left. If I hadn’t had any left I would have cancelled my appointment and would have been mad I drove to inver grove heights from Prescott wi. If you tell customer you will call them then should do it.

David Alvarez

Luther dealership simple the best but the team members are what make the customer experience to be positive and Eric Nieves and Scott Holerud has make that possible for me and my family to have that. Definitely will continue earning my business.

Aubrey Greif

I was in the market for a used AWD vehicle with the right price and mileage, and was able to find my Chevy Equinox here at Luther Nissan for the right price! Steve Newbie was amazing in doing everything he could to ensure I was making the right choice, and had a great attitude, very professional! Thank you!

Sarah Maki

Kevin was great and so was Jamie! I was impressed with the speed in which they found me a great car and got me out the door with new keys in hand! Will always come back to Luther for my new car needs - and recommend my friends and family, of course!

Ken Robinson

We were very happy to work with Dennis Viner right from the initial phone call. He was very professional, funny, and kind. He showed us every feature of our new telluride and we love it so much! Thanks Dennis!

Ron Peterson

This is like the 6th vehicle we purchased here. Always very satisfied with the care and attention we receive. Salesman Igor is a delight to work with. Very honest and helpful!

Jan Wiggins

This is my second experience with Luther Nissan Kia and I have been very pleased with the work done, pricing,and customer service. I highly recommend this dealership!

Christina F

I have been a long standing customer with Luther Nissan of Inver Grove. I trust my vehicle with the service department, they are straight up people, they answer my questions and concerns. I definitely recommend going there.

Patricia Timmons

Igor was very helpful and informative. Every question was answered clearly. He even tracked down some large bags for me since I had a large number of games in my old car to bundle up.

Zach Fremder

Dennis was great to work with and made the buying process very easy! Jamie is also fantastic in finance. Will go back for cars in the future!

Paul Hiebel

Outstanding service by Nic Johnson. I love my vehicle and I got a good deal. Thanks Nic

Wendy Erickson

Andy was a great sales person. He was very knowledgeable and offered great suggestions. I will definitely return.

Dan Haney

Great service! They go out of their way to make everything work. Excellent dealership. Highly recommend them!

Brian Henderson

Greg in service got my vehicle in and his mechanic solved my problem, got me a ride to work and picked me back up!! Outstanding service by them, have been telling everybody about them!! Thanks Greg!!

Andrea Kneen

Traded my 2019 Murano in for a 2023 Murano with Igor, who did his job very well. Very happy with my new car.

Matthew Schumi

Best Nissan dealership hands down! (I've reviewed before) Big John is a great salesman, very helpful. Mike in service is great as well as the front end Mary. From top (Neil) to the bottom this place has you well taken care of! Loving the new truck! Titan platinum goes well with the platinum pathfinder!

Katelyn Bergloff

Steve worked very hard to get me the best deal and I am very grateful. The finance department was quick and I was in and out as fast as they could.

Bonnie Casey

They do very good work but are not very organized. This was the second time I took my car in for service recalls and they misplaced my car both times.

Rubia Bts

Their staff are friendly and helpful. I met Friday 8AM Bre she was so nice. I’ll definitely go back there again and again insha’Allah

jodi stritesky

Scott was awesome. So knowledgeable and helpful. We live a bit away from the dealership so we were able to do some things through email which was great. Robbie was also great. He had everything all ready when we got there making it the fastest and smoothest car financing experience we have ever had. They both answered all of our questions and were super helpful.

Sam Olive

I had an excellent experience at this dealership. I was worried I was going to have a hard time finding a new car due to current demand. Luther Kia was able to reserve a vehicle for me that was in the process of being shipped. The salesperson I worked with, Nick, was personable and very helpful. I was able to get the exact car I wanted at a price I could not have beaten anywhere else.

Lynne Valenziano

David Mendoza took great care of me! Your shop was super busy but he still delivered perfect service.

Shawn Thao

From the moment I've arrived, I was treated as a valued customer from start to finish. The work was done quickly on my vehicle even when they were short staffed. Communication between me, and service manager Greg was excellent! He kept me up to date on everything and answered all my questions and concerns when I asked. Good service and great staffs!

Robert Kennedy

What a great car buying experience. No pressure, full transparency, and friendly sales and finance personnel. I’ll be back.

Brooke Forsberg

I was confused about my warranty when my car was being serviced at KIA. Ken G. the service advisor for that day of my appointment called me instead of using the texting method to explain everything very thoroughly . He had the best patience and answered all of my questions and did not get off the phone with me until I was 100% certain that I understood what was going on. He not only told me what the technicians found out what was wrong with my car but he also told me other things that they found and the pricing right away. I found that to be very convenient so that way I didn't have to ask how much because I already knew. Ever since I bought my KIA in 2/2017 I have experienced nothing but kindness, great customer service and feeling like my issues are taken care of right away .

Erik Johnson

The oil change was quick and easy. I drove in, handed them my keys, and went to have a free snack and tea in the lounge. I used the free WiFi to browse the web and stopped by the parts desk to get an accessory price quote. The service team even washed the car and topped up the fluids. The staff was friendly and efficient, and the parts department even went over my options for aftermarket accessories and installation. My experience with them has been excellent every time since I began dealing with them in 2019. I would highly recommend them.

L Wood

Great first visit with our new 2022 Pathfinder Platinum. The service advisor and service manager were great. The service manager Greg personally reached out to me multiple times to address my concern. Thanks again for the exceptional customer service. See you at our next maintenance interval.

Michael Fish

1st time dealing with them. They were fast, friendly, knowledgeable and professional. Great job Steve and Mitch!

R Henry

Jovonie was more than helpful and professional in helping me obtain a 2022 Nissan Pathfinder at a trim level no dealership within 200 miles had at the time. Not only did he help with patiently providing information over the course of two visits, his co-worker Daniel called when there was a last min cancelation on the vehicle I eventually purchased. Its was their teamwork that I must give 100% credit too. If it wasn't for the both of them and their excellent customer service I would've been to late to get to the dealership. Surprisingly the price for the vehicle was thousands of dollars less than any other pathfinder on any car buying site, it also came with a ton of features those comparable vehicle's did not have. In my case because of months of research I knew there was no need to even try to negotiate or play hard ball on the price. The price was so affordable that I had mentally prepared myself to get blitzed in the finance office with up charges to mark up the deal. That wasn't the case at all, the finance agent showed me a few options that he made clear were optional and went over everything else. He patiently answered all my questions and I was quickly processed and on my way home in my new vehicle. I have never had a better experience with a purchase on any level before. I will shop with them again in the future. What an excellent team over there at Luther Nissan Kia Inver Grove Heights! Thank you!!!

Tammy H. Brookings, SD

Andy H. at Luther Nissan knows exactly what I want in a vehicle. I’ve purchased both an SUV and a car from him for my last 2 vehicles. His knowledge, service, and professionalism is exceptional. I called him at Luther Nissan and told him what I wanted, my price range, etc, and immediately found me the vehicle I was looking for. He got the paperwork going, loan pre-approved, etc, so basically all I had to was go drop off my old vehicle and drive off in my new Nissan! Will definitely continue to purchase future vehicles from him!

Laura Perlowski

They kept in contact with me at all times. Work was done great. The only thing is I’m still cleaning out glass and now having trouble with my wipers messing up when I use the front to wash the back comes on as well but not all the time. My lights are on auto but when i leave for work at 9:00 am lights come on when it’s sunny out.

Ryan Gunvalson

I have been into this particular dealership several times since December of 2021. I have always dealt with Mackenzie Richardson. She has been wonderful to deal with, keeps me up to date and posted on things, and always does so with a smile. She has made my experience in dealing with your company a very good one so kudos to her and for your company to have her on your team.

Laura Heilman

Great experience! I'm relatively new to the area and this will be my car go-to. Lots of communication and great service. Colin was super friendly, knowledgeable, and incredibly helpful

Seanne Dreyling

Very smooth process. Quick and EASY! I can’t explain to you how much I trust and appreciate the staff. I’ve leased three cars from this location now and every time is an easy buying experience. I never think twice about it. Everyone’s positive and reassuring attitude is extremely comforting, especially when getting a NEW car. I WILL continue to come to Luther Nissan. I appreciate all of you for what you do. THANK YOU!!

C&D Radecki

Very friendly and helpful staff. Went there to look and drive away in a new car. Repeat customers and will continue going back. Great service even after they sell you a care.

Amy Beadle

Not great customer service when I came in for my first oil change. Was told “we don’t have enough staff to answer our phones” when I inquired about a message I left last week. Would definitely be helpful if their voicemail explained that calls won’t be returned.

christopher cunningham

Joe Ray kept it real from the start! Kept great communication while I waited for my ordered vehicle to arrive and walked me through most of the features of my new vehicle once it arrived. 10/10 would recommend.

Sue Titel

Greg and his staff are always helpful and friendly. Appointment was done before the estimated time given.

Phillip Erickson

Had a great experience. Vehicle arrived early and as described. My salesman Dan was very professional and it made for a smooth transaction.

Deonna Couch

They did awesome!! Shout out to Marcus Bailey for helping me out through all the processes.

Bryon G.

I had a great experience at Luther Nissan KIA. They were able to get the car I wanted and they made buying the car easy. Thank You

Cierra Buckner

I’ve been to Luther Kia IG a handful of times for servicing and have always had positive experiences. During my most recent visit, I decided to also test drive a vehicle, as my lease was shortly coming to an end. My salesperson, Dennis, was extremely personable and honest with me. My needs were addressed and questions were fairly and honestly answered. I’m glad I made the decision to purchase with this dealer!

Thomas Sheehey

First of all, I want to say that I absolutely hate surveys. Everywhere you go, they want a survey. So it's RARE that I leave even leave feedback. However, this place is a class act. Outstanding service. Thank you.

Sara Lien

Luther Nissan does an amazing job for me. This is the second time that I have gone to get my oil change and they have done an amazing job!!

John Horner

Kevin at Luther Kia was great and easy to work with! Very knowledgeable, honest, and had a lot of great experience. Jamie in finance was also great!

Timothy Hill

Incredible experience with Kevin and Kevin on the purchase of my Kia telluride. I recently purchased a vehicle from another dealer, and this was significantly better. thanks.

Julie Linder

They were just great. Steve was just the best. Would definitely by from them again.

Lynne Billing

The staff was friendly and very efficient. I’m sorry the prices have gone up though! Maybe a coupon occasionally like in the past?

Ty Douglas

As soon as me and my son walked into the dealership one of the staff offered us a seat, and some refreshments. Hands down the best experience, they didn't hassle me, or rush me , they showed me my opinions and took me on a test drive. My son loved the new car so we left very satisfied

Hilary Whalen

I’ve brought my car here twice and both times they’ve manually moved the mileage up on my odometer. The only conclusion that I could come up with, and would be happy if I’m proved otherwise, is the faster my odometer raises, the faster I’m back for an oil change to spend more money… I don’t know, it just feels sketchy. Other than that, the people I’ve worked with have been very helpful, attentive, and happy to answer questions.

Mark Lemke

We appreciated the straight forward, professional attitude of everyone who helped us choose and purchase a vehicle.

Isabella Stevens

The service we received was excellent and expedient. The only thing that was a problem was that we didn't know where to go when we brought our vehicle in for service. It would help to give some instructions beforehand. Also, the parking lot is so hectic. Maybe that's normal for all dealerships, but it would have been nice to have more spots for customers, and to have them be more clearly marked/not blocked by other vehicles.

G. Rainey

Great customer service as usual. The service team is really great with making sure I got in and out fast after following up on checking some safety recalls. Also, I appreciate how there was water, coffee, snacks, and newspapers made readily available.

Dana Norsten

I’ve bought two vehicles from Luther Nissan Kia in the last year and have had nothing but first class service. Dennis Viner is a knowledgeable and honest sales guy and their finance team makes everything go flawlessly. Thank you for the friendly and great service!

Mya Hanisch

The Kia Motors in Inver Grover has the best service. Their staff listen to your concerns and take care of you by sharing their wisdom while having a smile on their face. They make the car process easy and efficient by communicating using understandable terms, understanding budget, and providing real feedback to their customers.

Karina Almsted

Fantastic! Andy was incredibly helpful and answered all my questions. I was debating on what vehicle to go with and he helped weigh all the options.

Brittany Gambrell

I had been to another Kia dealership out of state where the staff was not helpful at all. Came to Inver Grove Kia and Colin was great. He kept me informed throughout the day and was able to get the issue taken care of the day before my appointment was scheduled for. I talked with Greg as well and they were all very helpful in resolving my issue and informing me of each step they were taking and why.

Aliyah Wilson

Really great service and staff. We loved shopping with Igor. He made my first time buying a car easy. Finance team was helpful in finding and explaining my options. Overall great experience.

Steve Kobayashi

I actually believe that Luther Nissan Kia is a very honest place to get repairs on your vehicle. I can’t say that about all repair shops. I wouldn’t have the Inver Grove Ford shop repair my lawnmower. Everyone at Luther is very helpful and friendly. Mackenzie is outstanding and a valuable asset to Luther. I always bring both of my vehicles to Luther Nissan. Thank you

ismail isse

Igor was the best sales person i met at the dealer, help me find the right car.

Chris Kovacs

Car repairs never start on a positive note. You bring your negativity with you. The group in the service area are always positive and work to understand your issue asking questions so the mechanics know where to focus their expertise. The mechanics work diligently to have your car back as quickly as possible. Communication about the diagnosis and repair was great. I was able to text, call or email and received a response within an hour, most of the time quicker.

Greysha M. Burgos

It was was an amazing experience. I would recommend this dealership to my friends. The staff was very friendly and helpful.

Joseph Harvieux

Outstanding experience from start to finish. Sales (Marcus), used car manager (Craig), and finance (Jamie) were all phenomenal to work with. I had certain expectations walking in and the entire staff met them all. Thank you.

Trevor Dulka

I had to bring the car in for a recall repair. The appt was scheduled for 12:15. I asked about adding an oil change and tire rotation which they said they'd be able to do. The car was ready by 2 pm so service was fast. I appreciate that they were able to get everything done. My only complaint was they said they would wash the car but that didn't get done.

Heather Syring

Luther Nissan went above and beyond for us throughout our whole experience. We received our car earlier than we expected. Our salesperson helped us through every feature of the car including the Kia Connect app. I was really impressed with their customer service and would definitely recommend them to all of my friends!

Angela White

Great leasing experience. Marcus was very friendly and beyond helpful.

Tess Orth

As always, the service people were fast, friendly, and informative regarding the service. I did, however, have to wait 5 minutes or more for a finance rep to come to the front to answer a question about my extended warranty. When he did arrive, he was friendly and answered my question. Will continue going there for future service even though it’s a 15 mile drive for me.

Aaron Rosell

Big ups to the crew at Luther Nissan Kia for hooking me up with a beautiful 2017 Kia Soul. If you're ever on the hunt, make sure you hit up Rich Adamson / Andy Heille / Jason Krogerson / Ryan Anderson, who I shall henceforth collectively refer to as The Cube of Victory™. They talked me through options, gave me the straight dish, and steered well clear of BS. They also tolerated my shameful overuse of various "Soul-searching" puns. With their guidance, I was able to narrow in on a nice warranty that fits my needs as a far-driving real estate agent, without any extra unnecessary fluff that wouldn't have been worth the money. I really got the sense that they wanted to sell me what I needed, while shedding light on what I might not need and helping me weigh those options from a stance of honesty and transparency. Just a good bunch of folks. Oh, and the car's pretty dope, too.

Rick West

Kevin was very personable and extremely helpful. I was buying my lease out and he knew exactly what to do. Finance was quick and extremely easy as well. We have leased 5 Nissan vehicles in the past through Luther Nissan in Inver Grove Heights, but this was the first purchase. Couldn’t have been easier. A big Thank You to all.

Mitchell Runge

Always a great experience at Luther Nissan Kia of Inver Grove! Service on my '21 Rogue was exceptionally quick and I was able to get back on the road in a flash-- the free car wash included with service is always the 'cherry on top'. Definitely will be back!

Stephanie Alazzawi

The service I received from Luther Nissan Kia was top notch. From the moment my son's vehicle was dropped until the time he picked it up was truly a great experience. My son's vehicle broke down while on Spring break in another state (MN). His vehicle was not going to be ready in time for him to return back to school (IA). I expressed my concern to the service representative (Colin Kufahl) taking care of my son's vehicle. Colin was very professional and empathetic in ensuring my son was able to return to school on time. He communicated very well on the status of the vehicle. He also ensure my son's vehicle was repaired correctly to ensure his safety. Colin really went above and beyond to put my mind at ease as I live over a thousand miles away. Customer service like that will go a long way and will always be appreciated and remembered. Thank you Luther Nissan Kia!

Keyla Sabourin

Got my car however what I asked about initially the brakes I’m still having an issue with. Not what I expected putting down $10,000.00 dropped it off for service. Still making noises

Charles Schluessler

Very satisfied with the sales process. Definitely check prices before you go, nothing is marked on site. Besides that very good experience.

Rosemary Liggett

First time getting the oil changed on my car at Luther. Very efficient, friendly and nice place to wait while the oil was getting changed.

Shelly Anderson

My husband and I enjoyed our car buying experience here. We went there that day to just look and came out with a new crossover. We felt no pressure to purchase and were encouraged to look at whatever we wanted. Thank you.

brad hurley

They explained what was going on with the car and fixed it. Also listed a few items that I should also take care of. No pressure to fix them, just letting me know. Great service!

Carrie Meis

Nic was so nice. He didn’t push a single thing on me, he explained everything in detail, he understood my concerns and listened to all of my requirements. We shared so many stories and we had a lot of those good “deep” laughs while telling stories. Thank you for everything!!

Kyle Busta

Back in March, I had my car stolen from me. As a result, I have been left without transportation. I came into the Kia dealership looking to purchase a Kia Seltos and any used car options while I wait for my manufacturer order. I came into contact with Steve Newby and he has been an excellent and knowledgeable resource to work with. He helped me find a used vehicle and has kept me informed while we wait for the Seltos. Highly recommend Steve and this Kia Dealsership.

Jane Tomczak

Wow , just wow, very full, very super popular busying at there! Fast service tho. When i arrived there, i though i not gonna see deaf staff, but end up there have one staff who are deaf, i was glad cause it my prefer easier commucation since i am deaf person. Of course , good excellent cusmtor service also.

Nae you succeed

Went to look for a new vehicle, and I saw a 2022 Nissan Sentra that was just the right fit for me. Dennis Viner walked me through features, we had a test drive, the car felt amazing. He was very informative with the vehicle and it had everything that fit my lifestyle. Dennis had the opportunity to sit me down and show me what I was going to be paying for the car and I was sold. I absolutely love my car. Dennis was patient and took his time with the sale. He didn't rush me in or out of the dealership. The process felt easy and not overwhelming.

Bobby Reardon

Good...except they did not check the exhaust as it's louder from when they installed it. They offer Lyft which is helpful- service adviser friendly and helpful.

buzzenator

We’ve done (my family) around 15 deals with Luther Nissan-Kia over the past 18 years. We always end up putting some kind of a deal together, even during these unusual no car inventory days. We’ve always been treated very well at this dealership.

Susan Hesser

Nice people, efficient, had the car ready when I came to pick it up. It was a miracle that they had a car and a miracle that everything was done right.

tonja helgeson

The guy that checked me in and out was great! The only complaint is that they did not reset my info in the car, it tells me I need service every time I start the car!

Linda Vicary

Amazing dealership with friendly staff. Kevin has been a very reliable and responsive sales person. Transaction experience was smooth without any unexpected surprises or pressure. A pleasure to do business with this group. I am so very glad I decided to drive further to see you in Inver Grove. UPDATE: I have just had my first visit to the service department and they were just lovely to work with. First 2 oil changes are $5 each and they did not try to up-sell anything. I asked that they rotate my tires sine it would be due in another 2,000 miles anyway. I just find it easier to do with my oil changes. Staff was wonderful and it was great to work with the two women service writers. Good job Luther Nissan!

Chandra Yang

Marcus did an exceptional job helping us order our vehicle from start to finish! He did an outstanding job showing us the specs of the vehicle as well as setting up additional features! We are so happy with our new Kia. Eric in the finance department was great as well! These two were so personal able and REAL vs. doing their jobs trying to secure a sale!! Thank you both!!

Mustaf Mohamed

Caring, helping and very efficient both in car servicing and car purchases, actually I always feel like being a member of a large helpful family.

Nancy Peterson

Employees are very courteous and friendly. The work was completed in the time frame that they told me it would be completed.

Abbi Meuwissen

Everything went so smoothly! Kevin was fantastic, made me feel very comfortable. I was extremely anxious/nervous going in on my own to look at vehicles and he put me at ease. Made for a very positive car buying experience. Jamie was amazing with explaining the whole financing process and it put me at ease, and we were able to basically match what I had been paying previously on my prior vehicle, which made me feel even better. Even though it was a very busy Saturday, everyone was welcoming and kept me up to date on where we were in the process. Not once did I feel rushed or pushed into getting something I wasn’t happy with. I love my Rogue! I really appreciated all the help! I’ll definitely be coming back! Thanks again for all you do.

Christina Stougard

Great service!! Scott was the best found me exactly what I was looking for . Thank you Luther Nissan

Marianna Colucci

Friendly and efficient staff did their best to accommodate my needs and everything I was looking for! Extremely satisfied and would recommend to everyone

Giselle Pliego

The process was explained to me perfectly! It was a smooth and pleasant experience

Johanna Heath

We came in late and our salesman Dennis was amazing! Made us feel comfortable and taken care of, got us to the vehicle we were looking for and in the right price range we needed! We will totally recommend going to Nissan to all our friends and family! Thank you!

Michael Murphy

Over all I'm satisfied they scheduled me for the 20th but my car was completed way before they told me which was awesome even though I had to bring it back they kept me up on what they were doing and so far haven't had the same issue as before.

John Feldbruegge

Loved my salesperson, but he was so limited in what they could offer. Almost no new car inventory. I also think management low balled me on the value of my trade in. But in the end I got a great car and accepted their offer.

Alison Willford

Had a wonderful experience buying a pre-owned vehicle! Working with Dennis was super easy and didn’t feel any of the usual pressure of sales. Very friendly and respectful and overall great service. Would recommend!!

Joseph Jannetto

Very kind and thorough staff. We were incredibly pleased how quickly they were able to service our vehicle, considering we didn't have an appointment. Car was also a lot cleaner than when we brought it to them. Thank you!

Kellie Kamm

I purchased my Nissan Certified Pre-Owned Rogue from Luther Nissan of Inver Grove this weekend and had a great experience. Andy was great to work with. The whole experience felt comfortable from start to finish. Highly recommend going here.

Rachel Stuhler

I have owned Kias for a lot of years and dealership interactions have always been the downfall. We recently moved to town and transferred our service schedule here. Luther Kia was amazing and the everyone I interacted with was pleasant & knowledgeable! It was a wonderful surprise.

Wheels Gauthier

Alec made my service experience as easy and pleasant as it could’ve been.

Judy Speck

Great team at Luther that made the whole car selecting and buying process a really great one. The sales crew were exceptional, professional and were really focused at us getting what we wanted - and making sure we were happy with it! This is the best car buying experience we’ve ever had!

Patty Stockwell

You could not ask for a better group of professionals to work with if you are buying or leasing a vehicle. Thank you to Scott and the host of others at Luther for such a positive experience. This was the 5th vehicle we have purchased at Luther Inver Grove and always the same awesome experience.

Patrick Dennison

Scott Holerud was a very helpful and informative sales team member. He put me at ease and answered all of my questions about the cars I was considering without any pressure. It was the best experience I've ever had in a purchase of a new car.

Kelsey Schultz

We had such a wonderful experience here with Phil! He is the number one sales person in our mind. He is so easy going, genuine, honest, and transparent. Thank you so much for your help buying a car!

James Golding

After enduring a very painful and insulting experience at a different dealership that is much closer to our house, I found my Telluride purchase at Luther Kia/Nissan of Inver Grove to be fantastic. From the moment I called Scott for the first time until the finish of the sale, I found the experience to be great. While I already knew exactly what I wanted, Scott made me very comfortable, and I found him to be very honest and straightforward. After waiting the standard time to receive the vehicle I ordered, I was invited in for the purchase. At this time, Scott was very meticulous in showing me many of the amazing features of this vehicle and answered all of my questions. When it was time to deal with the financing, I found Finance Manager Jamie to be a joy to work with. I highly recommend Luther Kia/Nissan as the place to go in the Twin Cities.

Reshma Panday

I recently bought my Telluride here. The car buying experience was awesome. The sales consultant Marcus Bailey was very helpful and assisted with all of our questions. Everything went smoothly and all the staff were great. Thank you Luther Kia for the wonderful buying experience.

Denise Lind

The whole staff was very friendly and helpful from the time you walk in with the receptionist to the salesman & financing. Dennis was very thorough in going over all the functions in the car and showing me around the dealership. Dennis made buying a car a very easy process. I will definitely highly recommend this dealership.

James Bryan

Nic Johnson and company matched us with a great vehicle and he was tremendously helpful when it came to helping us determine if we were were buying the right car. We appreciated the no pressure approach you receive at Luther Nissan Kia.

Hodo Abdullahi

I am so glad I chose Luther Nissan at Inver Grove!! Wonderful experience because Dennis went above and beyond to make sure I felt comfortable, heard and that I went home with the car I wanted. I’ll make sure to recommend Inver Grover Luther Nissan and Kia to all my friends and family!!

Steve Leet

I was 100% satisfied with the sevice Joe Ray provided me. He was knowledgeable about the vehicle I was looking at and didn't pressure me in any way. I love the 2013 GMC Acadia I purchased and feel satisfied there is a warranty attached. You don't usually get that from other used car dealerships. I will recommend any friends and family to work with Joe if they are looking for a vehicle.

Mike McGraw

Oil change. Made Appt In & out in 35 minutes including car wash. Very smooth.

David Clark

My experience at Luther Nissan Kia is that they are a very professional organization.

Deanna Heutmaker

I’ve leased five cars now with Luther Nissan using Scott as my sales person. I’ve always been given a fair price and I can appreciate Scott’s straight to the point personality with me. I don’t think I’ll ever use another sales person ever. Thank you Scott for the fifth lease of mine.

Ashley Willette

I had a wonderful experience with Luther Nissan. I actually just went there for a test drive but ended up leaving with a new car. My salesman Dennis was very nice and knowledgeable and flexible (as my husband couldn’t be there and was patient for me to call him throughout). Dale provided quick finance. They were both able to work with me as I had to run home to get my checkbook! Also they provided me with more money on my trade in than I thought! Dennis also called to check in on my new car the day after I purchased. Overall great experience and would recommend them to anyone!

debbie galvan

I brought my car in for an oil change and a diagnosis of the heating system. I was treated very well. All questions were answered freely. I was allowed to use a loaner. When I picked up my car, it was washed and brought to the door. Queen for the day!

Pat Becker

I stopped by here a couple of months ago inquiring about having some work done on mom's car. I can't say enough good about the service center. I will definitely be a returning customer here. Great people that go the extra mile! Very happy with the work that was done. Thank you!

Niki Teaches

Andy was a killer salesman! I originally wanted a used car or a lease, but after his advice and showing me a few cars I left the same day with a brand new Kia! I adore it and I am so glad he helped me out. I highly recommend talking to him if you are at this location. Buying the car took a hot minute, but he was so fun the whole time and made the process so much easier!

Rebekah Karis

I went back for the third time, and worked with Joe Ray (of course!) His emphasis on the customer experience shines through in his every interaction with each customer! There’s a reason I keep coming back and that’s because of the straight forward process where there are no surprises; and I always feel Joe listens to me and understands the perfect vehicle to fit my changing needs that also for my budget! Joe is also friendly and extremely professional, I trust he has my best interests at heart versus just trying to make a quick sale. I’ve always been super satisfied with my vehicle choices and will continue to come back to Luther Nissan Kia of Inver grove heights to see Joe, for as long as he’s there! I briefly interacted with the manager, the finance group and some of the other associates and everyone was super friendly, greeted me, offered me water and asked if I needed anything! This is a great dealership.

Russell Erickson

Absolutely Fabulous my New Rogue SL Is All Phil Worthing said it would be and more. Phil and Craig work out a great deal , both Fun knowledgeable and friendly. Jamie in finance was great, she Signed me out quickly and explained all documents very well, also fun to deal with Thanks for the New special pen Jamie!

Marti Smith

They were courteous and quick. My car was completed timely and the estimated costs were accurate. I’m getting warranty service done, as well. And their service department is open I. Saturdays!

Brandy Smith

Wonderful experience at Luther! Joe Ray is a great salesman. He answered all of my questions and more. Jamie in finance was super helpful and patient, running numbers till I was happy with where the ended up. I've always had great Experiences at the Luther dealerships.. thank you for giving me another one!

Jerry Fuller

Had my truck serviced at Luther this week. Awesome experience. Great service from all staff members. From Bill the Service Mgr. to the person who I paid for the service. Just great, Thank you

John N Harris

I have been a repeat customer of Luther Kia in Inver Grove Heights for 14 year's because of their outstanding general sales manager and excellant service dept. Over that period of time I have purchased or been directly involved in the purchase of 8 vehicles. The most recent was a 2022 Telluride that I picked up a couple of days ago. Unlike many dealers, they did not include a "Market Adjustment" to the MSRP. Good dealership to consider if you are considering a new Kia.

Crypto Sustained

My experience with Bre was amazing. She was very professional and took care of all my needs.

Awo Rage

Luther Nissan of Inver grove team we’re very courteous and professional. My experience at the dealership was welcoming. Sales team were very attentive to our needs and there was no pressure to make purchase. Sales Manager (Jeff)) was genuine and gentleman and he made us at ease during our visit. Finance Manager was very knowledgeable in explaining the numbers. Andrew H. Thank you Overall great experience and I would recommend to my Family, friends and coworkers.

T Snelson

We were first tried to buy a Murrano at Eden Parie Nissan and were treated horribly. Eden Parie Nissan used all the old tatics from bulling us and keeping the keys to our car so when we said they were way to low on the trade in value we couldn't leave. After finally retriving our keys and alot of intimidation we left thinking we would never buy another Nissan. Several weeks later we decided to try again at Luther Nissan. It was a completley different experience. We dealt with Joe Ray. He treated us with respect, we shared our previous experience and said we didn't want to play any games. We new what our trade in was worth and just wanted a fair deal. They offered us $3000 more for the trade in the Eden Parie had with no haggling or intimidation tactics. Joe Ray made the process easy and enjoyable.

Roberta Rivard

Appt on time. Kept apprised of status. Car was cleaned up inside and out. Good customer service

Jose Iturrino

Colin and Greg provided me (once again) with a great customer experience and got me on my way quickly with a car wash to boot The customer lounge always has great fresh coffee and nice amenities.Hats off to the Luther Invergrove crew!

Phillip Inthisone Nong

The staff were very friendly and made us feel welcomed. We knew what car we wanted so we just tested drive our Nissan Rogue and had the paperworks done immediately. Would definitely recommend for my friends and family to come here if they wanted a Nissan car.

Sandra Houghton

They were super attentive and help me out with every issues I presented.

JP Liesenfeld

Excellent service! Greg Isham and his entire team always take amazing care of me. Mike the chief mechanic can fix anything. Highly recommended!

Irv Hosford

I had my oil chalnged for the 1st time since I bought the car. All the employees were very nice and always smiling. That was kind of amazing. Good service also. Barb Hosford

Lou Kycek

Love my Nissan Kia in IGH. This is my 3rd vehicle purchased and serviced here! Appreciate the service team very much! They are always great at educating me and working with me to plan out future services to avoid unexpected service problems. Planned out my tires, brakes, etc. I feel confidant and especially appreciate Megan and Mackenzie!

Kari Moeller

Amazing team of people. Outstanding customer service. A great car buying experience! This was truly the best experience I have had in getting into a new vehicle. I felt that Scott, the gentleman assisting me truly listened to what I was looking for, and took the time to connect with me to learn what my needs and concerns were. I felt truly respected and my knowledge and input was taken into consideration. I was offered useful and thoughtful advice and information to support the decision process. I ended up feeling great about my choice and am very excited about my new car!

J W

I took my wife's car in for the check engine light. The problem was diagnosed the same day, the car was fixed the next and ready for pickup. All very professional, friendly, and fast. Thank you very much!

Richard Link

Bought a car recently and went to the dealership with one car in mind and left with a different one, by my own choice. Joe Ray, my sales person, was super relaxed and not pressuring at all. He was very easy to deal with and would recommend anybody looking for a car to purchase from Joe at Inver Grove Kia and Nissan. Overall was a very great experience

Norm Michel

I was very pleased with the service at Luther Nissan of Inver Grove and the helpfulness of Service Manager, Greg (Sorry, didn't get his last name). I had come in on a short schedule for just an oil change and though the department was about to get very busy, Greg had my Frontier set up for the service very quickly. He also took the time to show me some easy fixes for the rail system I have in the trucks bed, and I'm able to now use them as designed. I can't say enough for the "extra mile" Greg went to get me on my way, but I can say I'll be back to LNIV for whatever service the truck needs. -Norm

Pat Young

We worked with Rich, Kevin and Jamie when we purchased our Kia Sorento on January 3rd. They were all wonderful and kept us informed along the way. It was a great experience thanks to these folks.

Blaine683

When I called the scheduler told me that they were two weeks out for appointments. I explained that I was going on an out of state next week. They were able to fit me in two days after I called. The work was done well and quickly when I brought it. Again I called to get an oil change and got in same day.

Virginia Mason

I always have good service at Luther Nissan-Kia, the service tech was able to help me outside of his duties. I could not bend my knees to get my tabs on and when asked if it could be done there it was not a problem. Thank you Virginia Mason

Paulette Bundich

Love Luther Nissan! Great customer service and wonderful people to work with!!!! 👍 …

Mark Stephan

Matt my mechanic took the time to take a test ride with me and located the noise coming from my Versa. No guessing here ! My Nissan was quickly repaired and it drives like new again!! Thanks Matt.

Meisha Dotlich

Marcus worked with my sister and me to find the perfect cars for each of our needs. He was personable, straightforward, friendly, knowledgeable about the vehicles, and patient with us over two days of car shopping. Not only that, but he entertained my 5 year old son during waiting periods, and continued to check in on us even though he was busy with multiple customers. I would highly recommend this business and Marcus for anyone's car shopping experience.

Kathy Richardson

I had a great experience at Luther Nissan . I am very happy with my purchase

Jade Rundquist

i have purchased two cars from here and both times i had excellent customer service. i never felt like because i was a woman i was being “tricked” or looked down upon, as i was shopping by myself. Joe Ray was a great help in getting me into a 2021 nissan. highly recommend :)

nancy meyer

Excellent service. Greg Isham is an outstanding service manager. He listens to the customer’s concerns and makes sure the work is done correctly. If I ever have any questions about my vehicle he quickly responds. If he isn’t available and I leave a message he promptly returns the call. I continue to have my vehicle serviced because of Greg’s exemplary customer service.

Timothy Brunelle

Always able to get a time that works for me at Luther Nissan’s service Department. Work is done on time and the pricing is reasonable. Staff are friendly, knowledgeable and offer reasonable options to resolve issues. I drive three hours each way for service at Luther’s. Not the closest Nissan dealer for me but the one I trust.

Harold Score

Everything was great. Very pleasant and the work was done in a very timely manner

Mary Mcsorley

My wife and I received a recommendation from our daughter to visit Luther Nissan Kia. She had purchased Kia Soul from their lot. We stoped in to look at used Kia Souls. We stepped into the show room and asked to be shown usedcars. The gentleman we talked to was Igor. This man was the best salesman we had ever encountered. He was willing to show us several used cars. We asked lots of questions. We compared new to used. Our final decision was to purchase a new Soul. Igor took us through the process and answered all questions. He brought us to the finance office. We were treated like we were the most important folks there. We completed all the procedures smoothly. We got a great trade in value for our car plus a in zero percent car loan! We would recommend this dealer to other folks looking for great customer treatment.

Dan Velline

Bought a 2021 Kia Sorento at Luther Nissan yesterday. Awesome experience! Daniel Allen helped us out and made it a great purchase experience. Low key and non-pushy staff at Luther made the entire experience from helping find a car, explaining options, and executing the purchase really smooth and low-stress. I initially had made contact with someone at Barnett Kia in WBL (which is right by my house) but the interaction was poor enough (especially compared to our initial interaction with Daniel) that we decided to give Luther our business. Well done!

Tenille Neby

Stopped in couple months ago to test drive cars as its been years ( ive always drove SUV's). The were very patient in the many cars I wanted to test out. I ended up ordering a new one. It arrived two and a half weeks early. They kept me informed on all updates and the pick up day went very smooth

Deb Fergus

Wonderful to work with❣ I appreciated the great customer service I experienced, the professional follow through each step of the way and being treated like a valued customer. What mattered to me was that by the end of this process I was comfortable buying the car and knowing that I had a place that I trusted to return for any service work needed. I am always greeted with upbeat professionalism, great communication, competence and excellent customer service. They work well as a team together and seem to enjoy their jobs. It is always a pleasure. Thank you all.

Matt Daulton

One of the better experiences my wife and I have had at a car dealership. Our sales rep Jovonie was upbeat and friendly. He was able to find us the vehicle we were looking for and was transparent throughout the whole process. After locking in what we wanted with Jovonie we dealt with Eric in finance and he was awesome as well! He explained things clearly and we were treated like a family member would of been. We will gladly go back for future vehicle purchases and would recommend this dealership to others.

Mitch Runge

This was my second time returning to Luther Nissan for my leasing decisions. I LOVED my 2018 Rogue and working with Rich. After 3 happy years of driving my Nissan, I decided to stay loyal & even went for a more upgraded model this time. Nissan definitely stepped it up with their newly designed 2021 Rogue-- I HIGHLY recommend & am ecstatic to call it mine for 3 years. Thank you to Luther & Rich for making our leasing experience as pain free and enjoyable as possible. I'll be back (for services, too!)

Cheryl Conrad

Positive communication. Friendly. Answered my questions clearly.

B H

Andy and Craig were phenomenal to work with! Great car, fair deal, and a professional team!

Sarah Juntunen

Great friendly and transparent service! I brought my car in for a 60k tune up and inspection. They discovered an issue with the transmission and were able to replace within two working days. I was supposed to travel to Duluth for the week and they provided a loaner and a huge amount of flexibility to return. So appreciative for their kindness and transparency through the whole process. Car runs like new after service as well.

redbuttons58

Great service, Ken Graf made everything effortless and provided efficient communication as well. He did a thorough review of the vehicle and made sure it was as perfect as possible before allowing us to take it back home. It drives and feels like new.... we didn’t realize how bad it was until everything was repaired!!! I will be bringing my vehicle there from now on!!!

Dorinda Spaid

I wanted a silver Nissan Sentra , and Luther dealership along with their salesman Mitch made it happen. They gave me a great deal within my budget and even had the license plates ready, so I didn’t have to come back for them. I’m happy with my new vehicle and with Luther. Thank You!

Havok

Pretty busy on the holidays, but a pleasure to work with the staff. Got a great deal on a great car and had a really good record of the vehicles history. Highly recommend this dealer for anyone looking for a good car.

Mya Ceglar

Nic was amazing and extremely helpful! He was also very communicative and made sure I was getting exactly what I wanted! Will definitely be back for future cars with Luther!

Morgan Holien

The team at Luther made my trade fun & as painless as putting money down on a new car could be. While the whole process took a couple hours, I felt they were efficient and they did a great job at telling me what was next & giving me an estimate for how long each step in the process would take. They took my questions seriously, spent time walking through all the feature details & listened to me debate car color for an extended of period of time without rushing me. This was my second time working with this team & I’ll definitely be back!

Jerry De Wald

Easy arrangement for parts & scheduling for installation. Excellent upfront review of potential costs for the installation of a trailer hitch for my 2020 Kia Telluride. Gave us a courtesy ride to/from a restaurant for the duration of the installation time. Thorough review of the invoice before payment. Quality product installed.

Nader Haghighat

My factory ordered (remote) new car purchase experience from Luther Nissan KIA was consistently confidence reinforcing from initial contact to delivery. My central point of contact, Sales Consultant Mitch Weiland, was always responsive, completely trustworthy, professionally informative and totally reliable. Other staff I dealt with too were professional and responsive, foremost Robbie Baccam even on his weekend off day! Buying a new care, particularly one in hot demand, is normally stressful with a twisted dealer purchase experience; yet, Mitch, Robbie and the professional Luther Nissan KIA team made it a genuinely exceptional one for me by delivering a seamlessly superior customer experience. While I have not yet met any of them in person and would probably not as live in another state, it frankly does feel like being a member of welcomed to the Luther Nissan KIA family :)

Jadah Abram

Jivonni was a great salesman and really lived up to his “Mr. Make it Happen” status. You’re in great hands with him!

Terri Brown

I brought my car in for the 60 000 mile checkup. Nothing was done except the "21-point" checkup, whatever that is. I don't know who did the work or anyone else's name. They never introduce themselves, so asking what I thought of them is pointless; please don't ask.

Daniel Swenson

Great dealership to purchase and care for your vehicle. There is no other place I will go for my automobile needs. Dan

Glenn Klapperich

My lease on a 2018 Rogue Sport was coming to an end. With the supply chain issues most industries are facing in 2021, I was very concerned about finding a new Rogue Sport at a reasonable price. The Luther Nissan team did a fantastic job walking me through my option and went beyond my expectations to match me with a 2021 Rogue Sport that met my preferences at a very reasonable lease.

roberts

Great service, diagnosed and repaired appropriately. What really impressed me was employees were so happy and cheerful!

yolanda willin gham

Jason and mitch and Andy was awesome,they didn't pressure us or rush us in finding the right car for our needs.i love them guys and if anyone looking for a new car i recommend them guys .they patience and very humble and listen to everything you have to say.just check them out .i promise you want be disappointed.

Blake Oxenfield

I’ve had many experiences at dealerships throughout my life, some good, some bad. Our experience at Luther Nissan of inver grove was by far the best. The salesman we dealt with, Rich, was very helpful and accommodating. No high pressure sales tactics. I would definitely recommend this dealership to a friend.

Todd VanGuerrin

My man Phil Worthing hooked me up after a very bad experience at another local Kia dealership. Normally buying a car means endless hours and almost a whole day of waiting. I let Phil know I was short time and from arriving to the dealership and leaving with my new car was about 2 hours counting the test drive. There was no hassle or endless up selling. Great experience.

Laurie Blaha

I didn't know how long to wash my car and get me a new key for my vehicle but it took 2 hours and a half hour. Little to long. But my car looks great !

Amanda Munnell

Mitch was an amazing salesman. He confidently answered any questions we had, and made sure to go over every detail. Niel, the General manager was awesome as well. Made sure my partner and I had a great experience. And Dale in financing was great, he made sure I understood everything and took his time answering all my questions. Luther Nissan Inver Grove was great! And I will make sure to be back for service when needed as well as a new car when we are in the market!

Paul Dzieweczynski

I bought my Pathfinder at Luther Nissan years ago. The Service Department is awesome! They always take good care of my needs. Some day Sales Department you will see me again... Until then I would recommend entire Luther Nissan to any of my friends and family, they are A+ in my book.

Charity Palmer

I ordered a Kia Telluride with Kevin in Inver Grove Heights, from day one he and that location was honest with me about giving me top dollar on my trade in and about how long it would take to order my suv in. It took 4 months on the nose. I just picked it up yesterday, and I love it so far!! Talk to Kevin and he will be honest with you from the start!

Gail Kalata

Excellent range of appointment times (service dept is open until 10 pm). They don't push customers to purchase additional services, and they provide accurate estimates with no surprises at the register. Trustworthy assessments provided on needed repairs, as well as thorough consultation prior to work being performed. Have also honored coupons even if recently expired. Highly recommend!

Nicole Brown

I went in just for a test drive. I knew I needed a new vehicle but was concerned about my credit and finances that it may not work in my favor. After I met Andy, one of their sales rep. He was great with helping me find a vehicle that I would love and explaining my different options. Luther Nissan team was excellent working with me and I was able to drive out of there with a new vehicle. I am very pleased.

kelly maggiolo

Jeff Kessler always makes my new car experience wonderful! He is the reason I have leased so many vehicles over the years and why I keep coming back. Shout out to Finance as well for making the paperwork process quick and painless. You all are amazing!

Katie Clark

Our car has been serviced 100% at the Luther Nissan of Inver Grove and I continue to go back because of the level of care our car receives. My appointment always goes so smoothly from the minute I walk it to the minute I open my car door and drive away. This place is great, the people working on my car always do a great job and the reception people are the kindest, and really flexible. For us, getting service on our vehicle at Luther Nissan of Inver Grove is worth it. Its great to pull away with the piece of mind that my car was in the best hands and the complimentary car wash is always very appreciated.

Craig Olsen

Kevin helped us out and he was so good to us! He worked with us on our time and was not pushy. Was there to answer any questions we had and allowed us to look over and test drive the vehicle at any point. The whole process was smooth from Kevin (salesman) to Brian (Financial Associate). This is the second car we have bought from them and plan to continue to shop there in the future!

ziggylexi

Igor Tenenbaum, thank you! We had a great experience buying our new Kia with Igor's help. The whole staff was friendly, prompt, knowledgable, helpful and non-pressuring. It seemed they really worked well as a whole team to make the buying process less stressful, from start to finish! We appreciate the time Igor took with us and the easy conversation that he facilitated while we went through all of the steps. We are in love with our new car already!

Charles Petron

Had a great experience purchasing a new Nissan Murano here. Very attentive and knowledgeable sales staff without pressuring, easy financing process, and they had the vehicle in stock that day!

Carmela Dibb

I always come here to have my Kia serviced. Everytime I needed a rental they got me one & if it the repairs went past a couple days it was on the house. I talked to Ken G about about a charge & he took care of it for me. thanks so much definitely will be a loyal customer

Al Meyer

Very pleased with the service on our Sentra. Personnel were very cordial.

Mary Hane

Truly appreciate all the staff at Inver Grove Nissan. Genuine people not just trying to sell you a car. Very personable, and not a "rehearsed" sales pitch. I couldn't of had a better experience from the gentleman who opened the door for me, to staff asking if I needed anything, water coffee, etc. Also the gentleman who saw me looking at cars and drove over across the lot and asked if he could help with anything. I'll definitely be back and will ALWAYS recommend Luther Nissan to family and friends. Thank you very much Jovonie, Matt and Jaime!

Sophia

If I could give Mackenzie in service 10 stars I would. She made me feel very comfortable and gave me a great experience at this dealership. This girl needs a raise! Thank you Mackenzie and Inver Grove Nissan! I will be back.

Rachel Knieff

I needed my transmission replaced. I was worried I would have to fight to get the cost reduced. But no fight! They simply messaged me to say it would be done at no cost. My car was ready to next day. Everyone I encountered at the dealership was super helpful and extremely friendly. I was ready to abandon Nissan until I worked with these folks. My car may not be the best but I know the customer service here won’t let me down.

Katie Badenhorst

I found a used car I liked online & also did my financing application online. Within a few minutes I had a call from a salesperson who was able to set up a pick up time for the next day. When I arrived in did a quick test drive then they detailed the car while I signed the paperwork. It was a quick transaction and the people were friendly & professional.

Robb Kasal

This is the third car we have purchased from Luther Nissan and the second car we have bought through Marcus. He is very friendly and easy to work with. We never felt pressured and he answered all of our questions. We will definitely go back to him when we are ready to buy our next car.

Kristen Ringham

Kevin was great. He let me take my time deciding which car was just right for me, and the closing was really easy! Great experience!

nick booth

Had a very awesome experience with Kia and my salesman Nick and the sales manager they helped me out and I got everything I asked for with my new vehicle. I would definitely recommend Luther kia to everyone I know. Amazing dealership no haggling and also super friendly!!!

Lisa Gilbertson

I found the vehicle I was interested in online. Marcus, the salesman, took the vehicle I was interested in on a test drive to my work with my friend so that I could personally view and test drive the vehicle myself. Marcus answered all of my questions and more! Paperwork went smoothly and I was out of there with my vehicle in record time! I am so very happy with the professionalism of Marcus and his knowledge of the vehicle that I was buying! This was a very good experience! I am beyond happy with my purchase and VERY happy with the service that Marcus provided me! I recommend this dealership and HIGHLY recommend Marcus as your representative as your salesman!! Thank you, Marcus!!!

Charles Dennis

Steve Newby and also Joe Ray made our experience as people who have not leased before, simply amazing and stress free. I felt that I was understood and was told everything upfront. They explored multiple options for me as well to make sure I got the car that fit for me! I highly recommend anyone looking for a vehicle to reach out to them for help, specially if it’s your first time! I will return to them for all of my future business for now and the times to come.

Amy Huerta

I had a great experience with Luther Nissan in getting new tires on. I went in for assessment of a tire that went low and discovered the tread was pretty bad and this would have been my second repair in a little over a year. The tires were the original ones so I was buying time. I came in on a day when there were two specials happening so I paid less than thought. It was going to be longer than expected so they provided a ride home and picked me up again and communicated all along the way.

Richard Glass

Good service and on time. Wonderful service assistant who kept me informed. Recommend.

Alisa Sarnstrom

Had a great time working with the staff over at Luther in Inver Grove Heights, especially Jeff Kessler and Craig Brink. Big thank you to them for helping me with my vehicle trade in and settling into a new one with ease. The process was quick and easy and financing was painless!

Nelle Bing

Luther Kia in Inver Grove far surpassed my expectations. My whole life I’ve used body shops, and it was so incredibly refreshing to walk into a professional establishment. I was treated with respect, and the gentleman helping us paid special attention to my little one too. Service was fast and friendly and the work completed was cheaper than I had initially anticipated. 10/10 would recommend.

Warren Estrem

Very pleased with our sales person ,Denis Viner, Very knowlegable about the product he is selling....He pointed out and reviewed with us every safety feature and stressed to us that our safety is his concern, very pleasant and knowlegable . If we had any issues or questions, dont hesitate to call him. We went through the $5 oil change program and the holiday gas discount card, both are appreciated. Denis couldnt have been more helpful....he was genuinely excited for us, And of course we love the Nissan Sentra as well, such a smooth drive. Denis also gave us a tour of the shop and introductions to the other staff as well. Thank you all at Nissan Luther.......Warren and Jen Estrem

Yvan Houareau

Hi, I appreciate the swiftness in which the Nissan Service Department was able to get our 50k maintenance scheduled. After dropping off the vehicle, the actual inspection was done very timely and the minimal repairs completed in the same day. The complimentary car wash is also a nice touch. I would also like to provide compliments to Ken Graf as I have worked with him for many years now at this service location as well as another location and he continues to be a wonderful person all around.

Brian Sorenson

I ordered a brand new car that took a few months to get here, just as they said it would. But I got zero notice that it was on the way and instead a surprise call 3.5 months after ordering saying “it’s here, come get it”, so I had no time to arrange financing. They also offered me an insultingly low offer for my trade in after I told them I knew exactly what it was worth. Very happy with my purchase, but the customer service was lacking.

Chris McWethy

Really courteous, friendly, and helpful and upfront & honest costs/fees. Dennis in sales was awesome and took incredible care of me. Pamela in finance was funny and personable during the whole financial process. An excellent experience!!!! Highly recommended!!!!

Dianne Hahn

This was the most professional group of car people I have ever met. I shopped at a few other dealerships and was not impressed. At Luther Nissan of Inver Grove it was a much better experience. My sales rep (Igor) was outstanding as was the finance person. They were both timely, organized, pleasant and no hard sell. If I needed another car I would buy it there in a heartbeat. Thanks!

Taylor Limbeck

I didn’t actually buy my Nissan Frontier from this dealership, but they’ve always treated me as a valued customer. They have honored my manufacturer’s warranty no questions asked. The service advisor (Mike?) was very easy going, courteous and most importantly, very thorough with explanations and updates. I will continue to give my business to Luther dealerships as they’ve been A+ with my vehicle’s maintenance and my wife’s new Forester. I’ve had several horrific experiences with Chrysler, Ford and other local used car dealerships. It’s refreshing to know that there are car dealerships that actually care about honesty and retaining customers.

Trevor Rossberg

Jeff was great! I had a trade in that still had a loan attached to it, he was able to get me into a new car and kept the budget in my price range. Great car salesman!!! He even stayed pass bussiness hours to finish up paperwork, and cleaned the car up before I drove it off the lot! Thanks for all your hard work, Jeff!!!

Matthews Meroka

Honestly I received warm welcome and good services from mr.Igor and mr . Brian.I managed to take that machine car which is very comfortable with many different features as compared with other models like alerting on blind spots thank you Luther Nissan team keep it up by inventing many ideas of your own to make your customers unique from others.

Betty Murry

Excellent customer service, She was the best even took the time to call and check to make sure everything was OK

Hameed Nezhad

The service was faster than I expected and the quality of service was great. I particularly liked interacting with Colin Kufahl, the service advisor. He seemed competent with positive attitude. Although, verbally, Colin told me that my brakes are good, I did not see any checkmarks for the brakes in the report, other than the brake fluid.

Matt Schumi

The guy's at Luther nissan went above and beyond to find my 2021 titan xd platinum from over 500 miles away. With vehicles and trucks especially hard to get they were able to get me exactly what I wanted with no compromises. Neil, Rich, Craig, and Rich my sales rep were top notch and kept me up to date and introduced me to the the entire tech team in back. Jaime was able to get us financed with options we were comfortable with, she's very very knowledgeable and not pushy at all with warranty packages. Definitely will be back! Thanks Luther!

Lesly Whounja

The first time I brought my vehicle to Luther Nissan of Inver Grove, I left my car with the attendants and was busy with my cup of coffee in the waiting room. Out of a sudden one of the guys came to me and said "hey Lesly, your car is ready". I went out and I was like, no man!!! I just wanted u to change my oil and check my tires! I didn't say you should give me a new car! He said no "this is your car". I was like... "are u sure?". Was so clean and looking good! Couldn't wait to go there again! Great customer service! Nice job guys!

teresa connor

As always customer service was prompt and friendly. Staff did a great job explaining work estimated, completed and charges relates to the work done. I stayed for the service which was an oil change and securing a mud flap. I was in and out quickly. The waiting area was clean and welcoming.

Erik Brandenburger-Siegel

For coming in on a busy Saturday w/ no appointment - I came in to take a look at a couple of used vehicles (new to me) to potentially buy. Mitch Weiland was my sales consultant - he was very knowledgeable and courteous and didn’t push a sale on me (extra gold star!) During the buying process another one of his clients came in for their appointment with him. Mitch was up front and honest and was able to bounce between the two of us to make sure we were updated in the process. Definitely recommend Luther Nissan Kia and Mitch’s services! Thank you for the smooth buying process!

Marcos De Andrade Lien

Despite all other bad reviews I saw before going to this dealership. The staff is very nice and welcoming. I had an oil change and tire rotation which it took less than 1 hour (including a car wash - for free). I’m definitely coming back when my car need any other service.

Barbara Mekenye

This is the best place if you are looking to purchase a vehicle, and service your vehicle. They have the best team. Greg, and his service team are honest , thorough and will not push you to purchase a service or parts you may not need. They are sensitive with ones budget. I have purchased all my vehicles at Nissan and I have had a total of 4 vehicles. Jovonie always helps me with choosing my vehicles. He is patient and knowledgeable , and makes you feel at ease especially when you are about to make a big purchase. He matches you with the right vehicle. Ryan in finance always does my paperwork. He is swift, thorough, knows his numbers, and is thorough with explaining the terms of purchase and lease. He is extremely professional.

John Peery

Excellent service department and staff. I would highly recommend this dealership. They took care of a problem with my car after I bought it almost 10 years ago. Thanks Neil.

Jessica Hamilton

Everyone was friendly. The service was accurate and quick. They were able to fix an error that was not caught by another dealership- saving me money in the end.

Stu Taran

Phenomenal experience. Kevin paid great attention to our overall satisfaction. Really, everyone at the dealership was exceptional. Couldn't be happier with the experience. Thank you, Luther KIA team!

Margaret Lessman

This is the 2nd Kia Sportage I've purchased from this dealership and from Jeff Kessler in the last 10 years. Great vehicles. It was a smooth process and I was well treated by staff. Highly recommend.

Chris Pilon

Mitch was a great rep that worked with me to both get the vehicle I wanted with a deal that exceeded my expectations. Great guy! Update: had a really strange issue with my ignition and Greg from the service department worked me into the schedule with confidence he knew the problem... short answer... he knew exactly my problem and had me out the door with two other proactive recalls fixed! Good guys everywhere here!

Brad McGarr

The team at Luther were nice and friendly folks, overall easy to work with. Deducted 2 stars from 5 are due to: 1) Disorganization: They aren't well organized and it shows - not sure of what is or isn't on the lot, etc. 2) Age old dealer shenanigans like "Sign this scrap of paper saying you agree to buy the car if the numbers work out." And having to talk to the manager and finance director. Nah, buddy, let's actually get the out the door price+TTL before we get into BS like that. I'm not a fan of tactics like that as they're high pressure lies meant to push people into a decision. We had already decided that we wanted this specific car so we ignored it but honestly we would have walked over it. 3) Hidden costs, they install a device that pulses the top bar brake light on all cars for an additional $299 that's not listed on the sticker. Again wasn't that big of a deal for us because we wanted this specific car, but Luther dealers need to drop these tactics and be honest, up front, and clear. Don't tell me the sticker price is the out-the-door price when there is this Pulse thing plus TTL still undisclosed. My advice, if you do shop at Luther come in and make it clear you're going to walk easily and go elsewhere if they pull any of these shenanigans. Sometimes you just have to be firm and keep your keys so you can walk.

Jolene Maeck

My experience at Luther was great. I had an appointment and Scott met me as soon as I walked through the doors. I told him what options I was considering. He showed me vehicles and all sorts of options. Once the decision was made, the paperwork was ready and organized. Car shopping was never something I liked doing but this experience changed my opinion on that. I have a new car I love and feel very good about the financial incentives they offered me.

Jennifer Flynn

I first bought my Kia Sorento 1 year ago and we had a really good experience. We went back later and my husband got a new truck. Again the experience was good and they are want to work with you. No pressure, no stress, they want to make sure you are happy. The service department are so friendly and helpful answering all my questions and they didn't pressure me to buy more than what I needed.

Kevin Bestul

I would like to say that Nick and the service in the service dept. are top notch professionals. I got in the shop at the time they said and when the car was done. I was walked through everything that they did. When i was waiting for my car, Craig the sales Manager asked if there how things are going and we started talking about different units and told him that i forgot breakfast and he said i could use a vehicle to go, which is Awesome customer service! i asked if i could buy all personal doughnuts and he said if i did that he would run and pick them up. This is a outstanding dealership that goes out of there way for the customer.. Please keep it up!

The CBD Gurus

I have leased my last 3 cars from Luther Nissan. The service, lease prices, car options etc have been the best!!! The Manager and sales people are great, caring and out to fulfill your vehicle needs with negotiations you feel so good about in purchasing or leasing your new vehicle!! The warranties on the vehicles are unbeatable!! This is the place to go when looking for a vehicle I highly recommend them!! Kevin Corrigan

Roni Goldstein

Everyone was gracious and very helpful! The service I got was really above and beyond what I expected. Have had a lot of bad experiences with mechanics and dealerships so I always walk in jaded, they really won me over and will be going back. Thank you!!

Kelly Felio

The staff is very friendly and the inside was clean. I did the finance application online and within minutes I received a call from Andy who set up an appointment time, with a few vehicles ready for me to test drive. He let me know all the paperwork I would need and had me send it prior to arrival so when I got there all I needed to do was pick out a car. He listened to what I was looking for and what was most important to me to find the best fit. I was hesitant and they made sure that I got a payment I was comfortable with and a reliable car that had everything I requested. I know a few people who have bought cars from them in the past and have yet to hear something bad.

Reach1 Inspire1

The sales guy Nic was amazing! Super helpful, patient and knowledgeable. What I liked most was that he didn’t pressure us, just went with the flow to make our experience amazing!

Cleo LaFontaine

Our salesperson Joe Ray was great. Felt like he really cared that I got the car that was best for me. Great price and good deal. Would highly recommend!! Leased a Nissan Rogue loved it so much we went back two weeks later and bought a Pathfinder for my husband.

Glen Mueller

I've been using Luther Kia service department since 2005 when I bought my first Sorento. Greg and his service department team have ALWAYS been stellar. They are always ready to answer all my questions and offer LOGICAL advice regarding needed repairs. These guys are the real reason I keep returning to Luther Kia (yes, Igor, I still like you and will continue to work with you on any upcoming car purchases). Neil & Jerry, it is always a pleasure to work with both of you for car purchases. Just keep the service department as it is.

Karen Thoner

I scheduled my car for an oil change and services to ensure my car was ready for winter. Nik greeted me and made drop off and rental car pickup a breeze. Friendly and quick service with easy online payment option. Thanks for always taking care of my car needs and having a pleasant experience!

Mikey JamJams

I've had some rather awkward experiences with Kia Dealerships. At Barnett Kia and Jeff Belzer Kia, I would arrive for appointments only to awkwardly stand around for about 15 minutes before a service technician acknowledged me, which prompted me to give Luther Kia a try. As soon as I arrived I was greeted and able to get my car serviced, which was nice. The waiting room was also more pleasant than other experiences, and I appreciated the free drinks, snacks, and wifi. As a bonus, I appreciated all the reminders. I got confirmation texts reminding me of my appointment so I was never blindsided by remembering I had an appointment last minute. The service was also quick for an oil change, which I appreciated.

Doug Ward

My salesman Jeff was open transparent friendly. He gave me options and time. We emailed to get issues out in the open and decisions made. After that the car buying was fast and fair. I got the car I wanted and the trade in value I needed. Craig was a help evaluating my trade and talking price points

Susan Hallam

My experience and the service I received at Luther Nissan Kia at Inver Grove Heights was exceptionally good. I especially appreciated my automotive salesperson, Dennis who listened carefully for what my priorities were and connected me with a great car. Dennis was able to answer all of my many questions and explain all of the features in a way that was clear and easy to understand. This had not been my experience at other dealerships. Dennis's ease and expertise in all aspects of the sale gave me confidence to purchase my 2020 Sorento! In appreciation, Susan

Deanna Heautmaker

As always I was in and out in a decent amount of time. Scott always knows exactly what I expect and what I like. I never have to deal with any of the number games. Perfect service every time. Scott is by far the best guy to work with- he's a straight shooter and there are never any catches. This is my 4th car I've leased with Scott- I will not lease with anyone else.

vang yang

Ken was very proactive and helpful. He answered all my questions and went above and beyond. I did have an issue with my car when I picked it up and they were willing to look at the problem the same day. Thank you! Not a service issue, but a concern: as I was driving out near the entrance/exit, there is no mirror or stop sign for the crossway between the exit and service exit. I almost had an accident when we both approached the corner because the corner is blind to oncoming traffic. I recommend putting a mirror or stop sign to prevent similar issues. Review for service in July 2021- Greg was very attentive and provided top notch service. The technicians were thorough in there diagnosis of my check engine light and traction control issues, in which they corrected all the concerns. I had a great experience being picked up from Nissans driver, cashier transaction was pleasant and quick, service manager had great communication, technicians were knowledgeable. Kudos to your team.

Raul Tirado

I’ve been associated with Luther Nissan for over 23 years. Some of it as an employee and lately as a customer. LNK never disappoints. Eric Nieves is a true professional with putting together a deal that makes sense for me and Scott H did a great job with my new Sentra purchase. Thanks guys. Obviously I’ll be back! Lol!

B.J. & Kelly Elvestad

I called ahead looking for specifics on what they had in stock to limit time with kids in the store. I came into the shop, took a long test drive, applied for the lease and was out with my new car in under 3 hours. Best car buying experience in my life! And I have had many!

Xylon Carter

They were very helpful and Kevin was very helpful and cordial. I appreciate how he was helping me look for my first car and keeping it in my affordable price range and also the other guy (Ryan)that I signed papers wit was very friendly and understanding. He broke down categories of me purchasing my first car and well explained the amenities of the car. I'm happy I chose them for my first car purchase.

Barb Hoops

This was the best experience I've ever had at a dealership. Kevin Pfeiffer, our salesperson, was the best! He went above and beyond and explained every detail of this Altima to us. He was so thorough with everything. Not to mention he is just a really nice guy.....someone you know you can trust. Everyone that we talked to at this place was friendly and nice and they made you feel so welcome unlike other dealerships that we have been too. Very, very impressed with our experience at this dealership! Will definitely recommend to our friends and colleagues!

Abraham Ayala

My experience with you was very excellent. I give a 10

Patricia M

I changed our service from another Infinity service center to Luther Nissan and have been extremely happy with their service along with their knowledge about my car, even though they do not sell new Infinity cars. The service adviser is always clear on what was performed (mostly maintenance up until now) and I'm happy they tell me what might be coming up for service such as brakes, but do not try to "sell" me on the service while I'm there that visit. Not being a car repair expert, I always appreciate their honesty.

Nicole Schweitzer

This is specifically for the SERVICE department. They are absolutely wonderful. Always kind and helpful. They work quick and make sure you are well informed about your vehicle. They go above and beyond to make sure the customer is well taken care of. One time I got my tire rotation for free because it took a little longer and I had to wait with an "annoying" customer.

Jenny Larrive

Luther Inver Grove Nissan is amazing! I have been a loyal customer since 2012. Not only have a I purchased vehicles there but service as well. I have never been “talked into” a service that was not needed. I am informed throughout the process and know what to expect! I completely trust their staff and feel like I am in good hands with them. Which is such a comfort!! Thank you!

Paul Hornby

We test drove the vehicle twice in the same day before deciding to buy it. For the 2nd drive, Dennis had the car washed so we could see the body was in great condition. The dealership worked with us on a couple items to repair as part of the package and gave us a fair trade-in value on our older vehicle. Certainly recommend buying from this dealership.

Dolly Erickson

Mike in service was wonderful! He suggested an option to figure out the issue and we will move forward with that. Also the department was so nice and even washed my dirty car, nice surprise. Love the experience and great people working there. Thank you!

Brenda Sirovy

I had a great experience purchasing my new car from Luther Nissan of Inver Grove. From the moment I walked in, I was greeted with friendly smiling faces and helped immediately. My needs were listened to and applied throughout the whole process by the sales team, including my sales person Matt, his boss and the finance gal. They made it so easy and painless. And I was out of there way faster than I had expected I would be. They run a good business there and you can tell they care about their customers. Much appreciated, thank you Luther Nissan of Inver Grove!

Rose Hanson

Leased a vehicle in September. Very smooth. Had my first oil change, which was also super smooth. Great service, like always. Highly recommend.

Jennifer Matthews

Ken was awesome as usual. He even set me up with an uber round trip so I didn't have to sit and wait. He even remembered my previous leased vehicles with Nissan without looking it up. Hes always been very friendly and courteous. Nissan in IGH never disappoints.

Stacey

Wonderful professional, prompt service. I felt very confident they had my best interest in mind and were not trying to get money out of me. They solved my problem and took care of a couple of recalls. Highly recommended dealership! Thank you!

Kristen Sexton

They have the lowest price in the cities and the service I received was incredible! I'll be a customer for life. I waa concerned they were gonna be car sales-y but they were not at all. Scott was not pushy at all- loved him. Craig is.... well Craig. Ryan in financing was super kind and helpful. Loved my experience!

Violet Alexander-Reed

The repair service folks were very professional and efficient. I went back recently to get the AC checked and filled and again they were professional and efficient. Thank you Luther Nissan/Kia of Inver Grove.

Mary Haggerty

We had an excellent experience with Kevin at Luther Nissan in Inver Grove Heights. They delivered exactly what was advertised and the financing process was quick and easy. We love the vehicle and got it for well below KBB price. I would highly recommend this dealership to friends and family.

Jason Fasick

Had some 20k mile service completed here. Overall a good experience. They provided great customer service and stayed in communication well. The parking lot is too small and always feels cramped. It’s minor but the detail around putting out snacks/water while you’re waiting on service work goes a long way, especially when you’ve got a kid with you. I’d recommend them to friends/family.

josh hetrick

Great experience. As a returning customer working with Jeff Kessler, I left once again extremely satisfied in the overall customer experience. Jeff is excellent to work with and walked me through the process step by step while being both professional and friendly. Thank you for the great experience once again.

Bonnie Solos

From the moment we walked in the door we felt like a valued customer. We were greeted by a VERY pleasant receptionist. We worked with a top notch salesman by the name of Kevin who patiently showed us Muranos. Kevin answered all of our questions in a professional manner. After taking a test drive my husband and I feel in love with the vehicle and made a purchase.

Alex Olson

We had a great experience with Dennis Viner when buying our new Kia K5. With the limited supply of new vehicles, he was able to help us the exact car that we were looking for and work with us on our financing options. Very understanding of our situation and what we were wanting to spend. It might have been one of best car buying experiences we've ever had. Knowledgeable, personable and professional.

George M. Fell

I cannot speak for other Luther dealerships however, their Inver Grove Heights faculty has over the last four years provided not simply professional services more importantly they have always recognized me as an individual. There was a significant amount of work to do on my vehicle which gave me the opportunity to observe the vehicle reception staff over a two-hour period. Without fail the person who checked them also provided a detailed explanation of what had been done and if there were additional items for the owner’s attention. All the staff were aware, affable and professional. Thank you.

nick jenniges

Highly recommend this convenient location and great staff! I brought my fleet managed Nissan Frontier for a routine inspection. First time visiting this location. Very smooth experience. Adam was very personable, professional, provided timely updates and gave me great peace of mind throughout the whole visit. Fixed what my truck needed, and even gave it a complimentary wash too! I will definitely be back for future needs.

Demetry Jarrett

It was one that filled all my expectations and my sales representative Joe Ray made it even more than extra ordinary with, his vast knowledge on the vehicle technology. Thanks Joe.

Brandi Wacker

I bought my 2014 Nissan Rogue back in January 2021 with it being just shy of 50K mileage. I began noticing shaking in the steering wheel and seat while braking in late April early May. I brought my car to Luther Nissan Kia for an oil change and to inspect the brakes as I was suspecting they were causing the issue. Mike Wagner was the tech that was communicating with me and explained that all 4 of my routers were warped. I explained that I had just bought it 6 months ago and that I had only put on approximately 4K miles since purchase so I was very surprised that this was already an issue since it had undergone inspection before buying. He explained that the routers had to have been warped during inspection and encouraged me to call Luther Brookdale Toyota where I had initially purchased the vehicle. I called and explained the situation and they apologized and said they would take care of me. Luther Brookdale Toyota paid for my router maintenance and instead of a $700+ bill I only paid $70 for oil and tire rotation. Very happy and thankful.

Mary Wickstrom

I brought my vehicle in for a recall. I have never been to this particular dealership before as the one I purchased my vehicle from closed. I was able to get an appointment right away. I only waited 40 minutes for the work to be done. The service person that helped me was very nice and polite. The only negative was when they ran my car through the car wash my back license plate was ripped off. This was fixed immediately!

Aaron James

In short, I'm difficult to deal with at the best of times. This was not the best of times as I had just totaled a car that I recently paid off, and loved. So I was bitter to be shopping for a car. My experience at Luther was wonderful. From the salesman, to the financing department, to the tech, and service members. I like to research what I'm buying well in advance. I knew what I was looking at, and what it was worth... also I like to argue pricing, and I, for once, found that I didn't really have much of an argument for a price reduction. The vehicle I ended up purchasing was a good buy. But the most important thing they got right was support. I bought a CPO vehicle, and 2 days later the battery died. Not their fault, or anyone's, these things happen. Without question, Luther replaced it. I don't like banks, lawyers, politicians, or salesmen *present company excluded*, but Luther made me feel no pressure, and that all they wanted to do was get me into the car that I wanted, and make sure it was right. I would recommend them to my friends, and family, so I would recommend them to a stranger as well.

Doug Burns

What great service and convenience! A runner picks up the car, they perform the service, and bring the car back. I received calls in advance to let me know they were coming and returning. I was told the cost upfront for service. I received an invoice and paid online. Everything went smoothly and I never left the house except to put my key in the car.

Sherri Brady

We have been so impressed with Luther Nissan of Inver Grove Heights that we've bought our last 3 cars from them. Great attentiveness and respectful service! Joe Ray is always so helpful. He listens to what we're looking for in a vehicle that is in our price range, and quickly comes up with options, without any pressure. Great buying experience every time!

Jen New

I had an appointment for some work on my current vehicle. While waiting I decided to check out the available vehicles. Due to Covid-19, it’s posted that sales are by appointment, so I called the phone number. The salesman, Joe, started helping me. I had no intention of purchasing a new vehicle, but drove off the lot in a 2017 vehicle in beautiful condition for a very fair price. The staff was professional and friendly, and Joe in particular was very kind and patient while working with me to find something that suited my needs. Car shopping can be daunting, and especially as a young woman it can be uncomfortable or disheartening, but the staff Luther Nissan treated me respectfully. I would recommend them to anyone based off my experience yesterday.

Michael Babcock

Very easy to work with. No pressure to buy the vehicle or purchase any add-ons. The options are presented and explained but was done in a way that we felt we were in total control. Also feel they we got a fair value for our trade-in. When we did decide purchase, the process was very quick. We were in and out in just a couple of hours, including the hour long test drive and evaluation of the car.

Gavin Jones

I was shopping for a car for my daughter. I drove all the way to Rochester to look at a vehicle that was not what I thought it would be. On the way home my wife was researching used cars and happened upon a cute little Kia Soul. I called and was connected to Phil Worthing who was great to deal with. About an hour later I was on the road and my daughter is really happy. The car was very clean and they had gone through it and even replaced the clutch. I feel like we got a great value and the customer experience was great. I highly recommend!

kristin charles

I have gone here twice in one year and every time I talk to anyone there they are always very friendly, I don't always have that experience everywhere iv brought my car so this is big to me! They are fast and communicate well. Nick has worked with my car both times and is great at what he does!

Zaira Figueroa

I would like to Thank Steve Newby for doing the impossible to get my dream vehicle. (Kia Sorento X-Line SX Prestige 2022) I've bough multiple cars at so many diff dealerships, and I have NEVER had such a pleasant experience. I feel so lucky to have been able to work with Steve Newby (sales) and Eric Nieves ( Business Manager). 10/10 recommend this dealership!

Kathlene Badeski

Excellent experience in leasing a new vehicle. I wanted a different color from what they had in stock. They quickly found the right car for me. I also wanted to keep my snow tires - which meant a bit of a service timing challenge. They took care of this too. Thanks!

Madison Macomber

Great, friendly, and knowledgeable staff. Also, have good snacks and coffee in the waiting lounge. I dropped my debit card on the floor there the other day, luckily one of the staff members found it and called me shortly after I already left from my appointment. Thank you Luther Nissan Kia!

Forever AG family

The sales person was friendly and knowledgeable. He was able to find the exact vehicle we were in search of and get it sooner than other dealerships. He took the necessary time to walk us through each step of the buying process. If we buy another Kia vehicle in the future, we will most like buy through them.

Jen Nemo

I had the best experience at Luther NISSAN of Inver Grove Heights. I brought my Kia Sportage there to get my windshield replaced and my blinker switch installed. The service team was very friendly and very professional. They went above and beyond by installing new floor mats that I bought without charging me. After my service appointment, they emailed me a copy of my service invoice which is great to have. I highly recommend this dealership. They’re awesome.

christina nieken

It's so unfortunate to have any car trouble, especially when it's a new car. Luther Nissan Kia of Inver Grove Heights has been so easy to work with and absolutely amazing. They treat you like a guest in their own home. Make you feel welcome and actually take the time to listen to you and make sure you don't have any other questions or concerns. They do their best to make sure your costs are covered by warranties of some kind so you don't have to shell put the money. When you do have to pay they always try to save you the most money as possible. They always lay all options out on the table and don't try to pressure you into something. They are really there for their customers!!

S.D. Reed

Our lease on the 2018 Rouge was coming to the end Mitch W. our Sales Rep had been in contact with us by keeping us aware of up coming promotions. We called a head and advised him of what we had planned on he had everything set up for us . Only thing we need to do is pick our new vehicle color and package we wanted and the paperwork in and out in about 2 hours. Great Job by Mitch W. Thank You .

Tom Jahnsen

The staff, especially the service staff are excellent... polite, informative, helpful. But Luther at this location has an enormous space problem. Their parking area is over filled, with twice as many cars as should be there. Maybe I came at a bad time of the year (or month?) but customers were double parking every which way, delivery trucks blocking the entry... It was a struggle to get in and out of there. Perhaps they should have employee parking off-site, move inventory to some remote location.... or both?

Colton Angermeier

Recently bought a brand new car from Luther Kia IG. Worked with Phil in Sales and Brian in Finance, and really enjoyed the experience! Phil was able to get us all the information we needed, and made sure to answer every question we had. The buying experience was super efficient, and I was in and out quickly. Brian did great making the paperwork process quick and easy, while keeping any questions answered. Definitely recommend this location!

Tammy L

Walked in, greeted immediately. Asked what I was looking for and requirements (it is possible I could have just told them my requirements), but at any rate, they suggested 2-3 cars for me. They were friendly, patient and answered all my questions. Got me a decent rate on financing and ensured I was happy when I left with my new vehicle. So far, so good!!

Amanda Lucking

Joe Ray in sales was very kind and easy to work with, highly recommend! Robbie in financing made my experience very quick.

Elizabeth Arndt

We had a great experience here yesterday. We were referred by our friend Blake and so happy with everything. Everyone we came in contact with from the front desk to the sales manager to our sales person to the finance department was very helpful and thorough. Matt even went the extra mile for us and helped show us all the car features and how to use the systems and took care of any small requests like fixing a bent license plate. He was very straightforward and gave us some helpful tips. He also followed up, which was so personalized. Great job Luther!

Trish Egerer

Just had my car's routine oil change done at the IGH Luther Nissan. Very pleasant experience and quick. Everyone was so friendly. Love the amenities like fresh coffee & clean waiting room. The service was excellent. The wait was much less than they anticipated.

Lindsey Frascone Vanderbosch

We love the Kia Sorento! It's always quick to get an appointment at a convenient time, the work is always done completely, the service advisors are awesome... and it's a pleasant place to wait if you need to. Glad we bought from here, makes getting service done so easy!

Tom Davison

Every service experience I have had at Luther Nissan Inver Grove Heights has been excellent. No matter who my service advisor is I get the same professional treatment and experience. This last appointment was with Adam and he was very informative and polite. He helped me save money where I could and was forthright through the entire process. The prices are very fair and the workmanship is excellent. I highly recommend this dealership for mechanical services.

Patricia McMurray

I was taken care of right on time, covered my concerns, reminded me of a recall that needed to be taken care of, took care of the items I came in for quickly. My only complaint in general is that it seems that appointments are a longer time out than used to be normal. That seems to be the norm everywhere now though.

Vladimir Cruz

In and out with an appointment. Staff was friendly and efficient. Made sure I left without any questions. I’ll be making this location my go to from now on after having a bad experience at Bloomington Kia.

Jeff Storms

I don't normally write reviews (good or bad) but I felt compelled to in this case. After seeing the car I purchased we decided to go into Luther Nissan Kia to test drive the car. Upon arrival, we were greeted by Joe while looking at the car parked outside. Joe was extremely friendly, helpful, and a genuine person. Before we took the car out for a test drive, we noticed a dent in the vehicle Joe told us that as it was a brand new arrival it was not fixed yet and assured me that it would be taken care of. We took the car out for a test drive, loved it. Came back and immediatly said we wanted to buy it. The finance department was great. Fellow veteran Jay handled our financing and did a great job. Was extremely friendly and as he is a fellow veteran we were able to talk about our deployments a bit. They worked diligently to get us out the door, and while waiting on financing I was able to chit chat with a few employees there, very friendly people. Upon approval the car was detailed very nicely. We thanked the team and enjoyed the ride home. I would recommend this dealership and I want to give a thanks again to Jay and Joe for the great experience we had last night 5/2/13 on the purchase of our vehicle.

Jill Steenberg

I went in for a routine oil change and I was in an out in less than 30 minutes great service wonderful staff very pleased.

Kati Herrgott

Mike was fantastic and kept me updated on my vehicle. He got everything quickly approved for warranty repair. Only issue was covers not put back on when I picked up my car and minor damage from when one cover was removed.

Shauna Hase

Service was great, oil change and tire rotation. I dropped my car off in the morning, and Mike Wagner kept me updated throughout my car’s service. I came to pick it up and he was there with my keys ready to go. Car was washed and clean! Overall, very satisfied with my service today.

Kim Friede

Always an excellent experience at Luther. From purchasing the car, to the service visits, they always make you feel like a VIP. They answer questions honestly and get you in and out quickly. It is worth the drive to this dealership for all my car maintenance concerns.

Jaclyn Manning

Joe Ray makes car shopping easy. This is the second time I’ve worked with him and I’ll definitely do it again.

Cristin Dempsey

I needed a 75,000-mile checkup for my Nissan before winter, and all the services were completely thoroughly and efficiently. My car runs great, and I feel confident that it is ready for winter.

Tim Conaway

Buying a car is a stressful experience, particularly for us as it was an unexpected need. Rafael was helpful initially over the phone to set up an appointment, and had a car ready for us to test drive when we got there. He explained everything very clearly, and made us aware of all kinds of options without putting any pressure on us. In the finance phase, Dale explained everything in detail and was very genial and accommodating. We got everything done in a couple of hours, and feel comfortable that we have a vehicle we like that will be dependable for a long time to come.

Shay Stowers

I had contacted the dealership thru the website and within an hour I had a sales representative call me and start the pre approval stages of getting the car I was looking at. Within 2 hours I arrived at the dealership and Jeff Kessler had the car I wanted parked by the front door ready for a test drive and had already approved financing for me. After the test drive they detailed the car for me,, and all I had to do was sign. The entire process from first contact to me leaving with the car of my choice only took 4 1/2 hrs and im super happy with my purchase.

Andrew Hanson

Joe Ray is such a solid salesman. I’d definitely buy another vehicle from Joe. He’s proud of his dealership and demonstrates it with great customer service. Thanks again!

Zoe Hollomon

I was taken in quickly and the process was pretty smooth. The rental loaner car I received was not very clean but the staff were nice and helpful.

Susan Hallam

My experience and the service I received at Luther Nissan Kia in Inver Grove Heights was exceptionally good. I especially appreciated my Automative sales person Dennis, who listen carefully for what my priorities were and connected me with a great car. Dennis was able to answer all of my many questions and explain all of the features of the car in a way that was clear and easy to understand. This was not the case at other dealerships. Dennis’s ease and expertise in all aspects of the sale gave me confidence to purchase my 2020 Sorrento!

Cindy Ponce-Herrera

I purchased my very first car here. I went to 2 different dealers but they were very shady with information on the cars they were selling. Luther Nissan had the best service and warranty. I was helped by Marcus and he was very friendly and did not pressure me to buy or skim over the details. He also answered all my questions and followed up with me after a week. I've had the car since August and it runs fantastic - even when I went in to get it serviced the staff were friendly and took the time to go over the inspection sheet with me. It's a far drive - around 40 minutes, but definitely worth it for the service and staff!

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