Reviews of Harte Nissan. (Car Dealer) in Hartford (Connecticut).
Harte Nissan
165 W Service Rd, Hartford, CT 06120, United States
Description
Information of Harte Nissan, Car dealer in Hartford (Connecticut)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
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Reviews of Harte Nissan
Katie Cyr
I bought my first car yesterday; 10/22/22. It’s a 2016 Nissan Rogue and I am absolutely in love. My salesman was Scott Macdonald; he was friendly and considerate and instead of just addressing my parents who I brought with me; he addressed me too. He made sure I knew all the features in the car, where everything is and took the time to ask if I had any questions. He was very patient and kind. Thank you Scott!!! The finance manager Jared Novak was friendly as well. Both gentlemen made my experience the best! Thank you Harte of Nissan!!!
Angela Brisson
Bobby the sales man was Awesome and kind and ready to help. He made me so comfortable. Jared was Great also and very caring. The staff was kind to me and my son and overall the Harte Nissan in Hartford CT is the best place to get a car. Nissan are reliable cars and classy. I Highly recommend you get one.
Duane Scotti
Buying a car can be stressful but never for me! This is the second car I have bought from Harte Nissan and they just make the experience so easy on the customer. They make you feel comfortable and actually get you the car that is best for your needs and not whatever car they are trying to push off the lot. They helped me create the exact car I wanted and ordered it for me and delivered it before the expected date and made the pickup process super easy. Loved working with Damen Polance and AJ! Highly recommend Harte Nissan for your car care needs!
Rose Dawson
I bought my first car from Harte Nissan on Valentine’s Day !!!! My salesman was Michael V and I was so happy with him ! He was NOT a know it all young dude who wanted to tell me all about why everyone loves him and how great he was … as I have experienced before … but also I love my new car ! And he explained everything so well and taught me how to use all the new fangled stuff I didn’t know about Lol. He also knew I had to go straight to work after picking it up and don’t live in the area and he made sure I had enough gas in it. Personal Kind and smart. Great experience with Michael V.
Beaupre
Arnold Abraham was very helpful when I went looking for a car. He listened, and took his time with me. Arnold was not pushy like other sales men I have dealt with in the past . Once I decided on a car he was very helpful with the process and made sure I knew everything about the car he was very kind patient . Jared the fiance manager was also very helpful in finding me a lender , I have not so good credit but he was able to find someone to finance me a loan. Jared was also very kind and did not judge my situation he treated me fairly and even gave me tips on how I could start to repair my credit. he gave me a safe space to discuss my budget amount and did his best to keep me within it. I am very happy with Harte Nissan.
Carlos J. Torres
Excellent service. The communication from the beginning was great. I was able to schedule my Service appointment by text with Karen who took care to respond and assist me in a timely manner. Very attentive and cordial employees. They completed the job in the time they promised quickly but making sure all my needs were covered in this visit. 5 Stars customer service
Lisa mancini
As always my experience at heart Nissan is great I always get exceptional service from Shane!!!! He makes sure that what I need is done, takes the time to double check any questions that I might have and it’s very informative. it’s a great feeling knowing that you’re dealing with somebody you feel is trustworthy. Thank you as always
Lauren Schleicher
I can not recommend Harte enough. I had such a wonderful and easy car buying experience. Let's just say that I was in a complicated situation and Arnold, Adam and Karen were extremely compassionate and never judgmental, and worked diligently to get me into my dream car. They truly care about their customers and this was a perfect car buying experience from start to finish.
Andrea
Janice natural ability to understand and feel what my needs were, and took the time to ensure all of my requests were met. Janice went above and beyond to include rearranging her schedule to meet with us. I absolutely recommend her as she was professional, excellent listening skills, put me first as far as cost and what my budget was.Well done! Janet! I thank you endlessly for your time, your service and your effort.
Lillian Newell
I love my car from Harte Nissan. I did a lease and Ben was my salesperson. I only have a few months left on my lease and went & talked to Ben again. Straight up and honest. A great dealership.
Marjorie Bidwell
Special thanks to Scott and D. Brown for making an impossible deal possible!! You were professional and courteous and made it all seem so easy! Love the car and even more, so does my daughter!! I will recommend this business to everyone!! Thanks again for a great experience!!!
Jiya' Jacobs
I purchased a car 10/29/22, for the first time I actually felt like I was listened too and not just rushed in sales. Arnold & Don helped me out allot, especially the paper work process which we all know can take some time. Definitely recommend purchasing a car from here :)
Wilson Torres Jr.
Great dealer from Sales to service! Shout out to Silvester and Victor!! 👍🏽👍🏽👍🏽 if anyone is looking for a dealer with a friendly fun environment to do business I will 100% recommend Harte Nissan in Hartford. …
Dana Placzek
I just bought a 2023 Leaf (2/06/23) from Harte Nissan. From the visit to test drive to the paper work and financing, everyone was great! Kudos especially to AJ for the test drive and answering questions, Adam for the initial paperwork, on a Sunday no less, and to Jared for the financing and final purchase.
This was my first car purchase in close to 20 years, and they've change a bit. AJ answered all questions on how to operate all the new tech, and how to charge, etc.
I highly recommend Harte Nissan!
Jessica Velazquez
I did when to hart Nissan purchase the suv I wanted it. Janice make that happen she did everything she could for us to purchase the car. Janice provide us will excellent service and helps to make this purchase come through. I will recommend to anyone to purchase your next car in hart Nissan but Janice is the best and with her exceptional customer service. Thanks Janice you are the best.
Alexis Morales
Janice R.@ Harte Nissan in Hartford went above to help me find my new 2023 Rogue! I told her what I was looking for in my new car and price range I was comfortable with. She made it happen for me. Thank you 😊 …
Tony Gugino
2nd time buying a car from Harte Nissan and 2nd time being extremely happy. I didn’t want to buy a new car at this time but I unfortunately totaled my old Xterra and La Quea helped me from the get and was absolutely fantastic in guiding me into the right vehicle and working with me for whatever I needed. Harte Nissan went above and beyond my expectations! Damen the GM came to say hello as well and it was awesome to get to meet the man in charge. Highly recommend them for any of your vehicle needs. Will be a returning customer even when I move to NY!
Rachael LaPanne
Scott was incredibly helpful through the entire process, from lease turnin to going into a new one. When our lease is up in the next 3 years, I will definitely be reaching back out for assistance. Thank you so much!
Diane C
Bobby Chittick helped us with our recent Preowned Murano purchase, Great experience, he answered all of our questions prompty. Love my Murano so far.....
Tristin sullivan
Victor in service with Harte Nissan is a incredible asset to the dealership. Deserves 10 stars fixed all my recalls and lights w water in them on order unlike gates who said water insights is normal for a 1 year old truck.
M. Sanchez
I had been to several other dealers and did not have a great experience. I came to Harte Nissan in Hartford and worked with Ben G. and he was so personable and down to earth, it was awesome. Ben was super patient with me, showed me several different options, explained everything to me, and gave me the space and time to ponder such a big decision. I eventually ended up coming back in and trading in my 2015 Altima for a 2018 Nissan Rogue. Thank you, Ben!
Luz Arroyo
Always friendly and knowledgeable and trustworthy. Nissan is the best ever. I continue to take my altima here because they know what it takes to make a customer happy.Thanks Nissan
Charlotte Pearson
I received excellent customer service from Victor Schmidt. Victor was very knowledgeable and courteous. The shuttle driver was very courteous and professional. I am thankful for the excellent service the Nissan mechanics servicing my car. Thanks Charlotte
Sarah Norell
I bought a 2017 Altima from them 5 years ago years ago and I must say they always go above and beyond any dealership I have ever been to. There vehicle service is the best. Always meet my expectations and would recommend them to anyone looking for a car.
Andy Chong
We bought a car through a sale agent Michael. He is professional and patience to show the car relative to our needs and hard sale. We also patiently showed us how to use the car features. If you want to buy a car you should check out with him.
Pam Gordon
I continue to be impressed by the courtesy and professionalism of your service team. I am always greeted promptly when I arrive and am taken care of immediately. They call with updates and explain the service done very clearly.
Elizabeth Kaplan
Every member of staff we worked with was very helpful, attentive and professional and efficient!! Excellent experience for us all the way around from start to finish and they were creative in finding the right solution for us in this current market.
Jarod Morgan
Very helpful when purchasing my truck remotely from SC. Was happy to take pictures of any imperfections I noticed in pictures and even had a minor blemish on the bumper repaired before I flew up to purchase. The actual purchase was very expeditious, getting us on the road back to SC in no time.
O'Neil Palmer
Corey L was OUTSTANDING. He took care of my servicing needs quickly. It was a pleasure interacting with him.
S Walters
Experience was excellent as usual! Each time we come in the customer service is great snd we feel confident that we're getting the best service.
Alex Kreutter
Had to take my car to Harte to process a battery warrenty another Nissan dealer wouldn’t do. (Infinity battery put in by another Nissan dealer). Great experience, great staff, knowledgeable and did the run down for me so I didn’t have to with the warrenty claim. Outstanding
Eric Osleger
Ian in Service surpassed my expectations by leaps and bounds!! I look forward to working with him each time my Altima needs some TLC!!
Annie Paulson
I had been looking for a Pathfinder for a few weeks and stopped in Harte to see one I liked. Zero pressure, great customer service, and family friendly environment. Our salesperson, Arnold, was wonderful to work with--he was more than happy to help get a booster seat in the car for a test drive with my kids, kept me updated on the process, and we left in 2 hours with the car. He knew we had a commitment later in the day and made sure to bring me through the most important highlights, then called the next day to schedule some time to do a full overview of the features. Great experience and would return in the future.
Shayla Harris
I loved my experience at Harte Nissan. Edin helped me pick out the perfect car. I traded in my Rogue for a newer model and Edin and David were super cool and made the entire transaction easy and smooth. Thank you Harte Nissan .
Sophia Salinas
I recently moved to the Hartford area from Florida and took my car into Harte Nissan. From the moment I arrived they treated me so nicely and made the stress of my car as minimal as possible. Thank you to all of the amazing service center advisors especially Shane, he took great care of me and made sure I was in and out within a reasonable time.
Anonymous H
I worked with Scott and Jarrod and they were both great to work with. Found a great used car for my teen daughter. I'm very happy with my experience. This is the second time I've purchased a Nissan from this dealership. I've had nothing but positive experiences with both the sales and service departments.
Kimberly Markey
I could not be more please with my experience at Harte Nissan. The interior of the building is not only gorgeous but comfortable. The seating area has snacks, beverages, a flat screen TV, and comfortable furniture to enjoy while you wait for your vehicle to be serviced.
The staff was so friendly and helpful. When it was time for me to lease a new car, they were patient with me and answered any questions that I had. I truly felt like a family member was helping me find a new car, not a sales person. From my salesman Mike Veprinsky, to the General Manager Damen Polance, and the finance manager Swin Singh, I could not be more impressed at the top notch service I was given.
Harte Nissan helped me find the perfect car for me and I am so grateful. I recommend this dealership 100%!!!
Neil Joslin
I couldn't have asked for a better car buying experience. I had appointments with a bunch of dealers but hit Harte and done. I want to thank my young salesman from Bosnia who was extremely knowledgeable, friendly and professional. Also want to mention Adam the Sales Manager who made this deal happen. Lastly Jarrod, the F& I Manager who was knowledgeable and professional. I highly recommend Harte Auto, fantastic experience and left 3 hours later with a new 2022 Nissan Sentra. Totally redesigned with amazing features.
Leigh Estey
I think $100 is excessive for an oil change. Plus it took over an hour. Every time I get an oil change, they find hundreds of dollars of work to do on my car. I can't afford 5 to 8 hundred dollars every time I change the oil.
Renganathan Rengarajan
I had transmission issue with my car and the timing was very bad because my family was about to do an international travel with my Infant and I was in need of my car desperately for multiple things. Jameel Greenlee came to my rescue. He was very patient in listening to the issues with my car and In spite of the demand of the loaner car availability, he provided me a loaner car immediately understanding my situation. I also followed up over the phone multiple times with Jameel about the status my car and he was patient and very responsive and provided me with the updates every time. My car is fixed now and I have no issues. Customer service of Jameel was impeccable and Kudos to the Harte team for having such folks to deal with customers. Great job!
Shea Butta360
The workers are so nice and respectful. Did not get the car we want but got a much better car for a better amount of money, if you're looking for a nissan definitely recommend coming to Harte Nissan.
Susan Gilbert
Great Experience! Sales person Tony was great! He was very personable and helped me get the vehicle I was looking for. I also dealt with Brett when I brought my vehicle back to fix a scratch. He was great through the whole thing and the body shop did a fantastic job!. My overall experience was great! I will buy from Harte Nissan again!
Mary Tillson
I've had a very good experience with Harte Nissan. I've recently moved to the Hartford area and chose Harte due to other reviews and for the convenience to where I live. I had very extensive damage done to my care and Harte dealt directly with my insurance company and kept me apprised of the progress for my vehicle. I dealt exclusively with Alan Jacob who was fantastic. He explained the damage in detail and told me how it was going to be repaired and how long it was expected to take. I feel like Alan and Harte went above and beyond my expectations for an auto dealership. I'm extremely pleased with my experience at Harte.
David Briones
I was a customer for 4 years and Harte Nissan has excellent service. However, one of them really stands out as truly exceptional. After a bad interaction with an employee, I reached out to the Executive Manager Damen Polance. Damen not only addressed my concerns, but he expedited the process and kept me in the loop. He showed fantastic customer service and corrected any problems I might’ve had. Harte Nissan is truly lucky to have Damen on their staff!
joon wilson
A malfunction light appeared on my dashboard, so I called and spoke to Allen who asked me to bring the car in the next morning. I was there by 7am; there was an issue with a sensor; it was fix and I was on my way within an hour. I really appreciate him squeezing me in at the last minute. Excellent customer service!
Ebony Crawford
I just brought a car and the battery light was on. The dealer where I purchased the car stringed be along for a month to find out that the problem my car was having was because their mechanic is worthless and didn't tighten anything. Harte was able to take care of me with no problem. They found the issue and fixed it. Plus it was easy off the wallet. Thanks Harte. Definitely recommend the service.
Stephanie Mathis
I visited Harte Nissan a few days ago to do a change over to snow tires, I go to pick my car up get ready to leave and my other tires were never put back in my car...the service department has become SLACK in their work...if this establishment wants to get back to at least a four rating Customer service needs to be retrained!
Rebecca Ruocco
My sales guy, Tony, was so great to work with and I appreciated him working to find a vehicle that was within my budget. Everyone at the dealership was incredibly genuine and nice which was the polar opposite of the prior dealership I worked with in Middletown. It was a very relaxing experience getting into my new lease!! I truly appreciate the quick delivery process in getting me into my new car. I look forward to returning in the future for service appointments and when the time comes to return my lease! I would absolutely recommend this dealership if you are looking for a new Nissan. You won’t be disappointed!
Teenie Ostrowski
I get my vehicle serviced at Harte all the time & I tell ya, there's no place I'd rather go. The atmosphere is so welcoming & friendly. I have a 16 Altima, before that it was a 14 Sentra so on & so on... My next Sentra will be from there as well. I enjoy working with the service guys there, they make my service visit fun. I will continue to service there for as long as I own Nissan (which has been since 1987) I love my Nissan's & I love Harte!
Peter Herrmann
Great experience dealing with the people at Harte Nissan. We got our 2023 Nissan Leaf SV there ... and all the people there worked hard to make it happen. And it's a great vehicle.
Mike Mcgrath
I would rather go to the dentist that go car shopping, but Arnold in the Sales Department and Jarrod in Finance did a great job. Two hours from arrival I was driving out with my new car. We didn't have to return the next day, we didn't have to hang around the all day for them to get it done. Much appreciated.
I never had a quicker more pleasant experience purchasing a vehicle.
George Hanze
we visited Harte Nissan Hartford, CT on Sunday July 22nd to look at a 2015 Nissan Versa Note Certified Pre-Owned car. We met with salesman Walt Jakubisyn. The car was as advertised and we had a good experience, including a test drive that we placed our deposit for the car then. On Wednesday July 25th we returned to pick-up the car which was ready for our pickup as promised., and some small cosmetic blemishes were corrected. we recommend Harte Nissan Hartford as well as Walt J. for a fair and professional car buying experience.
Mia
I had the best experience here. Keenan was my salesperson and he was awesome. He is very accommodating to your needs and always able to find a way to get you out on a road in a vehicle that will work perfect for you. From the time I stepped in to the test drive to buying my vehicle everything was great. I will definitely recommend coming here! Everyone is genuinely nice and always willing to help with anything you need. Jarrod was great as well very friendly!
Ann Munley
The staff at Harte Nissan are experienced, professional and friendly. They go out of their way to make your experience easy and enjoyable. I can't say enough about Sylvester and his service staff - they are first rate!
Mia lynn
I recently bought a brand new 2022 Nissan Rogue from Harte Nissan, and I have never had better service in my life. Everyone was so helpful and walked me through everything since it was my first time buying a car. Absolutely no one was better than LaQuea, she was wonderful she keep me updated with what was going on with my car and once I was able to pick it up she walked me through everything in and about the car. I will continue to go back for anything I need regarding the car. Thank you LaQuea and Harte Nissan !!!
Leah DelConte
We worked with Scott at Harte to upgrade to a larger vehicle. He was great through the whole process and we took our new car home the same night. Scott even filled it with gas and made sure to have it rinsed off before we left that night and we returned the next day for full detail! He made the process of buying our new car simple and stress free! Both Scott and Jared in finance were more than accommodating since we had our two children with us! We would definitely recommend working Scott for your new car. We were more than satisfied with our experience at Harte.
Melissa Rosewood
I would love to thank the Ben Gallup and Jarrod Novak that worked with me January 25th, 2022. My car was a total loss on January 1st, 2022 due to a speeding driver who hit my parked 2015 Nissan Sentra SV. I was also diagnosed with CoVID that week as well. I was drain and stressed from the loss of my car as well as being sick. Also, taking care of my father from his recent car accident of a head on collision. Whom suffered internal stomach bleeding. My credit was a high risk, and I was so worried that I would not get approved for a car anywhere. But Jarrod Novak did everything possible, and was able to get me approved… Words can not express my gratitude to him and the team that assisted me. They treated me with amazing customer service. They made my younger brother feel comfortable as he waited for the process to finish. I appreciate the high quality service. I would highly recommend Harte Nissan in Hartford. Thank you very much for helping me.
Shuvankar Nandy
I went for servicing my vehicle there. Their customer service is appreciable and awesome.
Angelica Hernandez
My salesman Scott Macdonald has help me with my car buying experience since 2015 when I bought my first Nissan. He is very professional and knows his stuff. Every time I come in to get regular service done and he is there always a pleasure in having a conversation and checking up on how car is doing and how I’m enjoying the car. Since then I’ve already upgraded my car twice and he has been there thru the process helping make sure I’m getting in the car I’m looking for. Scott is great and I know who ever has the pleasure to work with him on their car buying adventure would not be disappointed! Happy customer over here.
Arthur Nazaryan
Highly recommend this dealership. Spent a couple weeks shopping for a used car with all the usual pitfalls of pushy sales agents and hidden fees, but the folks here did not pressure me at all. LaQuea, the excellent sales consultant I worked with, actually gave me time to think about it without trying to push me into buying a car asap. In the end, she gave me a great deal on a used Rogue that has worked very well for me so far. I'd say this was the best dealership and sales staff I came across in the Hartford area.
Edit: I went back here a year later for repair and they were great, even managed to do it for about half the original estimated cost. The Service Consultant, Ian, was especially helpful.
Donna Garner
Harte Nissan is a very big dealership in Connecticut . Thousands of brand new and used cars. I'm from Massachusetts and this dealership was highly recommended to me by a friend from Massachusetts . My friend had purchased a used 2017 Nissan Rogue previously from them a yr or 2 before.He was so happy with the car that he bought. He told me it felt like he was test driving a brand new car when he tryed it out , because It was so clean inside and out and in mint condition . So we took a ride and I wasn't sorry I did . I've had 5 brand Nissan Murano's in the past but decided this time to buy one that was 2yrs old because I just retired. And plus I wanted to lower my payment. My salesman Scott MacDonald was the best. He understood my needs , and didn't try to sell me a brand new car , like a lot of other dealerships.The Murano I bought was a 2020 SL , it was 2yrs old , like brand new ,and immaculate . Even after purchasing it , Scott insisted on having it detailed before I left their dealership to return home. It really didn't need it, because it was spotless. I would highly recommend Harte Nissan to anyone , it was worth the 2 hr ride. I was very impressed !
Henry Hill
Shane and the service team at Harte Nissan went out of their way to accommodate me. Principals and upper management keep your on Shane, smart guy with upper management written all over him. Coming from a dude who disdain’s 98% of people in society. This experience to refreshed my faith in humanity.
Adam Paredes
It's been 2 weeks since I leased my new Nissan Sentra from this dealership, and I couldn't be happier. My salesperson, LaQuea Rayon, was awesome and made the experience a painless one. I've purchased or leased a vehicle probably about 10 times in my life, and going to a dealership has usually been about as pleasant an experience as going to the dentist. This was my first time visiting Harte Nissan and I have to admit my expectations were low especially after feeling frustrated by the poor service I got at another Nissan dealership not too far away.
LaQuea is extremely knowledgeable and was patient in answering all of my questions. Honestly, this was the best customer service I've ever received from an auto place. The team there seems to work well together, and the smooth process felt faster than at other dealerships. I felt very comfortable there, even during the waiting periods. The physical space inside is comfortable for customers and relaxing. But most important, I didn't leave feeling like I was hustled or pressured. LaQuea was very transparent in breaking down the numbers for me, and everything felt right and fair. I definitely recommend this dealership for anyone looking for a new car.
Tricia Caron
Jason Trellis our salesman, was a true professional! He made the entire car buying experience refreshing and enjoyable! He took the time to learn what we wanted and answered all our questions and even found us something better than we had expected. He never made us feel rushed or pressured and always went above and beyond following up throughout the entire process to be sure we were 100% satisfied! I highly recommend everyone to go visit Jason at Harte Nissan for an exceptional car buying experience!
Kelley Martin
I stopped by Harte Nissan to get some air in my tires but the service was closed. Edin went out of his way to take me to a gas station and put the air in my tires. I appreciate the good people at Harte Nissan. Happy holidays
Joseph Cirigliano
The service department at Harte is the best! I may not have bought my car from them, but I refuse to go anywhere else for service. No matter who you deal with, every employee is polite, funny, energetic, friendly, and willing to go above and beyond. You don't feel pressured to buy "extras" either which is the biggest draw compared to other businesses. I absolutely love Harte Nissan and would recommend them to anyone.
Angelique Walker
My experience was truly one of a kind. I was not planning on leasing a car that that day but due to the superior service and excellent deal I drove off with an awesome car. Jason Trelli was very professional and worked really hard on my behalf. His Manager was also extremely helpful and caring...it was a great day!!
Turk Wendell
Harte Nissan is the best and deserves everyone's business! Their team is great and just helped my wife and I lease an amazing 2021 Rogue Platinum! They're extremely professional, honest, thorough and dedicated to making the customer experience amazing! Throughout the process I had many more questions than the average customer likely would have and honestly I can be a bit "high maintenance". Despite this Arnold, our Sales Consultant, Swin, the Finance Manager, and Damen the GM were extremely friendly, patient, and easily took care of any concerns I had. I would highly recommend them and Harte Nissan. Oh and did I mention they give you free tires for life? That's really cool. Thanks guys for a first class experience!
Massy Morrison
Edin did an amazing job. He was very knowledgeable about the 2020 Rogue sport that was sold to me and also he made sure that I was 100% set before leaving me. I did not go with the intention of getting the vehicle the same day but with the good customer service and how comfortable Edin made me feel during the time I was there it was worth the deal. Financial Manager swin was also very helpful with explaining the financial aspect of the process.
John Sutor
Buying my Nissan LEAF at Harte was a very satisfying experience! It was a pleasure dealing with Arnold to make this happen. It was probably normal for him, but took too long for me. Arnold was exceptional! Much thanks for my new (to me) LEAF!
Kathy Reaviel
I recently purchased a Nissan Pathfinder from Manchester City Nissan and it was by far the worst experience EVER!! With that being said, there wasn't a chance I was going back there for anything especially my service needs. I chose Harte Nissan because of their reviews. They were all very positive and someone responded to every post! Someone who takes the time to keep up with that tells me they probably care about their customers and how their business runs. I went for an oil change and tire rotation. Ian was the guy who greeted me and helped me from start to finish! Ian is absolutely amazing!!! He was nice, knowledgeable listened to my brief complaint about Manchester and felt like he needed to try and make up for that experience, which he most definitely did just that! Ian apologized for my experience, assured me I would be taken care of there. I had a blinker that was out, I never mentioned it, but they noticed it and changed that out for me, did the tire rotation and of course the oil change. The headlight and tire rotation he took care of for me and all I was responsible for was the oil change! Extremely nice! So back it up a little bit, when I bought my truck it was supposed to come with free oil changes for the first year. Ian was nice enough to look into that when I mentioned it and let me know it was only good at the Manchester location. Not a chance in hell I'm going back, so I chose to pay for the services need! Ian felt the blinker and rotation was the least he could do for me in regards to my experience and giving up free oil changes. I appreciate that more than anything! He didn't have to do that, but it was important to Ian to ensure my visit at Harte Nissan was above and beyond my expectations! Thank you Ian and team, I will see you soon!!!
LizParra3
Friendly staff, very trustworthy and knowledgeable with their services! I greatly appreciate all of their effort in making sure my vehicle is in the safest and best condition it can possibly be in. Facility is very clean and welcoming… LOVE their Starbucks section!
Adriana
Corey in service department took great care in making sure i was happy and answered all my questions.
ATNK
I bought my 2020 Nissan Rogue right after Fourth of July weekend. Unfortunately, I had to have surgery right after I got the car to remove my appendix, so, I forgot to write a review. I lost his business card so, here's hoping I don't butcher the name here.. Scott MacDonald was a fantastic salesman. He took the time to hear out my questions and also realized I was the type of person who did not like being pressured to buy that same day. He spent multiple days talking about the vehicle with me and my father who came along to help with my first car purchase, making sure I felt confident with my purchase. This car drives like a dream, just about 5K miles on it, almost time for my first oil change. I already have, and will keep recommending Scott MacDonald from Harte Nissan to others I know who are looking for a new vehicle. ((UPDATE 12/29/2020: First oil change was amazing, Victor heard out my situation and understood I was on a time crunch and worked with me where it all worked out in my favor! Thank you guys again for being awesome!))
((Update 04/07/2021))
Got my second oil change and still just as happy with the vehicle! Quick and easy service that didnt cost me an arm and a leg
Shaunte Rose
I went to to Nissan to fix my car. Victor in service explained in great detail the issues with my car and I decided it would be better to try to finance another car. I met with Scott who was a salesman who was so helpful and professional the entire time. He was very patient with me as I was somewhat unsure what vehicle I was interested in. Scott walked me through the process and explained everything step by step. I can’t thank him enough. Harte Nissan had very good professional staff and I would recommend to anyone. Thank you Scott you were outstanding.
Jeanne Bahan
Normally I don’t enjoy buying a car. Don’t like the negotiation or haggling over price. This was a totally different experience and quite enjoyable. The price of the car I wanted was already discounted and there was no haggling, the price is the price. That being said, I got an amazing car at a really good price.
My salesman and I had a difficult time getting my insurance company to send over the new ID cards. In fact it took over two hours to get the right documentation so I could drive the car home. John stayed with me long after his shift was over to make sure we got what we needed for me to leave with the new car. Excellent customer service, an amazing deal on my car and I’m very happy to say I will definitely do business here again.
Travis M
Zack, Adam and Jared are great. They got me in a new car quickly with no hassle. Go see them and they'll take care of you.
Shane and Victor In the service department have also taken good care of me. I would recommend this dealership.
The service advisor Ian went above and beyond by for me. He fixed a rubbing/rattling noise that was driving me crazy which the techs couldn't duplicate therefore couldn't fix. Ian took my car for a ride and was able to duplicate my concern and even fix it himself (I believe he said he adjusted a skid plate). Everytime I come here the service is great and the staff is awesome.
Aril 2022 - I just leased another car from Harte and Ben in the sales department did a great job. He made the whole transaction go quickly and smoothly. I would highly recommend this dealership.
Lynda Sagarese
Went for first oil change on my new Rogue. I was in and out quickly and extremely happy with the work performed. Brandon explained everything and answered all my questions. Very personable and professional. Will be going back in the future.
Whilly Friend
Harte Nissan!! These guys are great!! I buy again with confidence! Love it there, always professional, cordial to customers and most of all I can rely on these guys no matter want I am facing that day, these guys had gone above & beyond to care for their guests and customers. Buy with confidence at Harte Nissan! Thank you guys! My family appreciate you guy!!
Manss H
Great Customer Service. I was in and out very quick. They respected the Safe distance, cleaning and every protective measures. Allen was very helpful. I used a fabulous car while waiting for mine. Allen was great in customer service, follow up and explanation. My car was returned back repaired and cleaned. Appreciated.
Mike W.
Today, I met with A.J. from sales.
His transparency and compassion is a breath of fresh air compared to the status quo of the pushy used car salesman.
I can't say the same for all of the sales department, but if you're looking to buy, I recommend asking for him by name.
P. Bellamy-Mathis
John Hair was a great salesperson. He created a good car buying experience for me and I am absolutely enjoying my new Nissan Rogue! Had to haggle a little for the price to go down, but didn't expect anything different as I did purchase a brand new car! Was slightly disappointed that some warranty information was shared incorrectly during the process, but all is well. Overall, the car buying experience was great and I love my new car! Will recommend friends to this Nissan dealer for sure...
Jim Cardinale
Very pleased with the customer service.
All the people I had contact with from the receptionist, sales person, and Damon Polace the executive manager was courteous, professional, and genuine need to make shopping there as pleasurable experience.
Between my wife and I we have been dealing with Harte for 20+ years.
They listen to the customers and work with you to put you in the vehicle you want. No hard sell.
They’re follow through to ensure you are pleased with your purchase is phenomenal.
I would highly recommend them.
Judy Kersten
I purchased a used Nissan 370Z from Harte Nissan, while I was in Florida, and did the whole purchase by phone! The dealership was amazing. We did a video tour of the vehicle, negotiated a great price, and they facilitated delivery to me from Connecticut. Three different people, including Mena and Jarrod, called me to make sure I was happy after the car was delivered. I was impressed! Thanks Harte! I love the car.
Lorraine Williams
Always come here to get my car serviced and Jamel has always shown me AMAZING customer service. He keeps me informed of what it is my car is going to need done next and thats great for me since im not too knowlegable about cars.
Its always great to have a place you can trust with something so valuable!! Thank you Harte Nissan!!
RealReview Now
Second time purchasing a car from here. One for my daughter and just this week one for myself. There is nothing but stellar customer service here. They are punctual and proficient and friendly. Everyone answers your questions, they don’t pressure you, and they don’t make you feel rushed at all. As long as Nissan keeps rolling out cars I like, I will continue to be a Harte of Hartford customer.
Katherine Espinal
Had the best experience with the team there at Harte Nissan, everything went smoothly. Ben was very kind and helpful !
Derri Pickering
I went in for a oil change everything went fine I'm very excited about my new windshield wipers I can totally see the difference awesome.. also I received the quote on your tires and a full inspection
Jane Nevico
Corey was very helpful, did his best to offer options for service making it more affordable.
Tracylee Ellis
I was very satisfied! My service advisor Jamel was professional and very accommodating with my schedule. Pleasure to work with. Everyone was very nice!
J C
Outstanding Service!
I’ve been bringing my car here for a couple of years now, and I always receive great service and great pricing. A big thank you to Victor K. Schmidt for always helping me get my car in and out and treating me with Respect & Professionalism!!!
Heather Carroll
Everyone involved was helpful, professional, and knowledgeable. A great buying experience!
Shelby Felix
Chuck from Harte Nissan was very kind and a pleasure to be assisted by. I like Harte Nissan and I never have any issues with customer service representatives. Whatever concerns I may have with my car whether minor or major, the individuals from Harte Nissan always help and never make me feel worried. They do a great thorough job checking for issues and have found the cause of the problem every time or kindly send me on my way, resting assured that there are no issues. I feel safe on the Road knowing that I have been serviced by Harte Nissan. Worth the price for a great overall experience time and time again. I wish every establishment had the kind of customer service that Harte Nissan has!
Howdy Pomeroy
From the initial greeting with Damen and Michael,
Everything was most positive. Not being an every day buyer to walk into a dealership is a little off putting. The feeling is they have all the cards. The way I was greeted, put myself and my wife immediately at ease.
Everything went very smoothly, all questions answered. There was no "don't know I'll get back to you".
Jennifer Platts
I enjoyed working with Joseph Zappia. He was quick,efficient and personable. He was able to work to get me as many discounts as I qualified for and a better offer than a local competitor. Ultimately he was able to get me in my dream car and put things into perspective with his 20+ years of experience. I am very happy with my choice to lease a car from Harte Nissan and I am excited about my recent purchase!
Mirzet Velic
Recently purchased a 2020Pathfinder from Edin Ahmetovic at Harte Nissan- wonderful overall. From the moment we walked through the door we were impressed with the seamless process of purchasing a vehicle. If you looking for good sealsman ask for Edin Ahmetovic at Harte nisan of Hartford
Bizu Irving
I had a service appointment with Harte Nissan over the weekend and the customer service was excellent. Chuck was the representative that took care of me and because of his professionalism and curtesy, I was able to have a good experience despite my car worries. Thank you Harte Nissan for being accommodating as well and I will continue to have my future service appointments here.
Kiara Rusconi
Amazing car purchasing experience! My husband and I recently purchased our daughter's first car from Harte Nissan. Our sales representative, Scott, was friendly, honest, informative, and detailed. He took his time to make sure that our daughter knew about all of the functions of her new car and treated us as if we were family. I would highly recommend anyone who is in he market for a car to stop in to their Hartford dealership. Great product and 5 star service!
Brittany s
I come in for servicing on my Nissan Rogue routinely. This time was for an oil change. I was pressed for time and Shane made arrangements for me to come in 20 minutes after we spoke on the phone. The oil change was done with in 45 minutes and I was able to make it to get my daughter from work on time. I appreciate Shane getting me in on a whim and the Tech for getting me out fast. I always get good service when I come Harte Nissan!
Estelle Highsmith
Always a great experience. Fantastic people to deal with. Always courteous, friendly and helpful.
Kisel Consulting
Just had my car serviced. Very professional and quick although slightly expensive. The only thing I would do differently is when you spend $1k on service you would think they could run the car through the car wash. I am not talking windows and vacuum the inside but they obviously have a easy way to wash all those nice clean cars on their lot, the least they could do is a quick wash. Also, when replacing a battery, would be great if they could plug in the "setting saver" so you don't have to re-set all your settings.
Anita Baten
I would highly recommend Harte Nissan to anyone interested in purchasing/leasing a car. The staff was very professional, and "people friendly"! Walter, in particular, was very helpful, knowledgeable, and quite personable! He was able to very aptly answer any questions/concerns that I had. It was one of the most pleasant experiences I've ever had at a car dealership! Keep up the great work Harte Nissan!!!
Joey Cirigliano
I feel like, in general, car dealerships get a bad reputation, but Harte Nissan has been nothing but wonderful! I didn't buy my car from them, but from another Nissan dealership and after having a bad oil change experience, I looked to Harte Nissan for help and their customer service just blew me away. Jamel in the service center is exactly who you hope to deal with anytime you go to a car dealership. He's friendly, informative, not pushy, and just an all-around great guy! I can't thank him enough for his help, expertise, and fun, easy-going personality. Harte has definitely found itself another customer for life and it's all thanks to Jamel. Incredible customer service!!
Lindsey Gervais
Don’t ever go here for a service repair. They don’t answer their phone. They give you an “advisor” who is supposed to update you and you’re left calling for a week wondering where your car is with no one calling you back. Let’s not forget them ordering the one wrong parts when you have a NISSAN car brought to a NISSAN dealership…will definitely go elsewhere.
Sonja Burgess
This was my second lease with Harte Nissan and the service was Excellent! I had an awesome experience the first time with Ben, but this time was even better.
I have to also give a shout out to the Service Dept during my first lease, which was always top notch.
Again, thanks Ben and Jeff for a no nonsense, fast, efficient process. Everyone including the greeting when I walked in was very nice and welcoming.
Damon you should be very proud of your team.
Carmen Diaz
We bought a 2014 Nissan Altima from John Hair and it was great! My husband visited and contacted him many times with many questions and he was very patient and knowledgeable. My husband had very specific requests as it will be my car and needs to be exactly as I'd like it to be, and they made it happen in less than a week! I love my new car and have already referred my family members to John Hair here at Harte Nissan.
Lynn Vu
This was my very first time buying a car and the experience was phenomenal. We worked with Ben Gallup and the service was just outstanding. I went with my parents and though they are fluent in English, their Vietnamese accent can be a little difficult to understand sometimes but Ben was so patient and so kind to us. He answered every question that we had and had a very wonderful attitude the whole time. We will definitely be sticking with Harte Nissan and will be asking to work with Ben again the next time we purchase a car. You rock, Ben! Thank you so much again!
Kristin Hustus
Harte Nissan was fantastic! I prefer to stick with one place to have my car serviced, and if I like the people, it makes all the difference in the world. After being unhappy with the service where my car was purchased (felt like they could have cared less that I was a customer) and then being unhappy with the next location I tried (they just didn't seem knowledgable), the switch to Harte was a welcome one. The service advisor, Shane, was great. I felt like my car, my time, and myself were well respected, and they genuinely cared about making sure I had a good experience. I will definitely be sticking with Harte going forward.
Elizabeth Bagot
I bought my car from Harte Nissan in December, 2017. About a month later my heat made a very loud noise when I tried to use it. I brought it in to be inspected and found out that a mouse had built a nest in heater box! Yuck! Good thing I went to Harte Nissan because they made this disgusting process very easy for me. After showing me the damage done by the mouse, they talked me though the steps of contacting my insurance company. They kept calling to check in with me to see how the insurance process was going and show sympathy for the situation I was in. After the insurance process began, they started working on my car. The repairs took about two weeks. I hadn't heard from them during those two weeks so I was growing a bit nervous but they did finally call and let me know my car was ready. They even had it detailed for me! Due to scheduling conflicts, I couldn't pick up my car for another few days so they offered to bring me car to my home so that I didn't have to drive to the dealership. I would recommend them for any type of work that needs to be done on your vehicle. They were honest, fair, and took care of me and my vehicle.
Jessica Persico
Best car buying experience we've had. Knowledgeable and patient staff, exceptionally clean facility, and most importantly an no-pressure sale. We never felt hovered over or up-sold during our multiple trips to view different cars.
Bonus - they didn't bat an eye at us breaking out two carseats and latching them in.
Double Bonus - Michael's brilliant stories about life.
Jess Reynolds
I have nothing but fantastic things to say about the team at Harte Nissan. They were all very accommodating, pleasant and professional. If you’re looking for a car this is the place to be. Ask for Scott to be your sales rep! He took great care of us!
Ann Whalen
This was by far the best car buying experience I’ve ever had!! We have purchased multiple Nissans over the years at another dealership and they don’t even come close to Harte! I have never had a smoother time buying a car. Ben was an awesome salesman, as well as Jared in finance. Great 5-star service!!! Will be back when my lease is up!
Neefjazz Music
I came into this dealership unsure of what would be possible but Scott worked with me and helped me get into a car that I really like. The service and attention I received was top quality. I would recommend this dealership and Scott in particular to anyone looking to buy a car.
Judley Sanon
Sales rep was extremely pleasant to work with. No pressure at all. Helpful in setting expectation with the car. Even the finance rep was great to work with where from past experience they normally are dry he had a lot of personality and was kind in giving us information that would benefit us for any future cars we want to buy. I was overall very pleased in my experience with Harte and would go back to check out another vehicle in the future.
Linda Kranmas
Arriving at Harte Nissan in Hartford was an excellent experience. The service person who took care of me apologized for not getting to me immediately however I could see he was finishing with the work he was doing and this did not bother me, The car was brought in for an oil change but I stated that I wanted the brakes checked also. The service person stated that it was time for air filters to be changed so I agreed to have this done, the car was brought into the service area and short time Later my service rep came out and told me the back brakes were bad and that I could wait a little longer but I decided to have them replaced. All in all the experience was pleasant and very professional and friendly. Thank-you Harte for employing people who do care. L.I.K.
Sarah Alexander
I had a fantastic experience at Harte Nissan buying my first car! Scott Macdonald was so knowledgeable and made the experience so easy and pleasant! Everyone at this dealership was so wonderful! Definitely recommend this dealership as the best Nissan dealership in CT! I spent an entire afternoon at the Manchester Nissan dealership and got no where. Spent like an hour with Scott and got all of my questions answered and found the perfect car!!
Stan DM
Was here few days ago. This place was nice and salespeople are courteous including manager.
Armando Jimenez
We brought our vehicle (2014 Altima) to Harte Nissan and they were nothing short of exceptional. We were greeted upon arrival. We were offered water / coffee / tea. Multiple representatives stopped by to check-in and have a conversation.
We had the opportunity to work with Eddie and he provided amazing customer service. He was knowledgeable, considerate, honest, and provided us with detailed information about the process. He did not try to sell us on anything irrelevant and utilized his teammates to find answers.
Harte Nissan kept the car for a few days and ran a multitude of tests and inspections. During this time, Eddie stayed in constant communications to (1) check-up on us to ensure we were okay, and (2) keep us up to date with the work his team was doing / did. He helped us with getting a rental and his colleague (Tennie) was also amazing.
Harte Nissan (from top to bottom) provided us with a great experience, that allowed us to progress without frustration. They did the best work on providing rare, exceptional customer service and reliable communications. I would high recommend Harte Nissan and make sure to ask for Eddie.
Tiffany Daniel
Hart Nissan is Exceptional with service and customer satisfaction. I was just disappointed that the original sales person on my car last told me I had a package only to find out I was lied to. I just think that Salesmen. Should be mindful of what they say and do especially when selling vehicles to clients. We have made the sale so why lie. But shout out to Johnathan and Brian is the Service department for finally getting to the bottom of a year ordeal your Customer service was exceptional.
Carlyne Joy St Felix
Harte Nissan is awesome! I have to say that through the entire process my Sales Consultant, Nikel was extremely helpful and went above and beyond to ensure I was happy through the entire process.
I had some challenges getting the vehicle that I really wanted but everyone at Harte went above and beyond to ensure I got what I wanted for the price I could afford. The Fiance rep. Assam was really awesome and worked really hard to get me a great deal.
Murray T
I purchased a 2014 Nissan Rogue yesterday from Harte Nissan, and I will say I was pleasantly surprised. I had a gentleman named John that helped me. This was my second visit to the dealership for this vehicle, as the first time, I was just doing some comparison test drives. They did not harass me after I left, and they just checked in after about 2 weeks which I loved (sometimes they call you multiple times a week). Even though John was helping me, he was busy at the time when I came in, and another lady (I think her name was Catherine) who was a sales consultant took me for another test drive to help me determine that the vehicle was for me even though she wasn't going to get the credit if I purchased a vehicle. I was impressed by the teamwork. When I decided that the Rogue was the right car for me, they came at me with an incredibly fair price. I looked at true car, and looked at invoice of the equipped vehicle I was buying and I will say that they were very competitive. They came in below what I was looking to spend, which was helpful, as I don't like playing games to get the price where I need it to be (who does?). Everything from that point on went smoothly from the sales manager to the finance office. I would definitely recommend this place, as I have been to other Nissan dealerships, and I have had a completely different experience.
Bill Tarinelli
It's easy to have anxiety when taking your car to get serviced but if you have a Service Manager like Vic at Harte Nissan, your visit will much more pleasant than you expected. In addition to being customer centric, he treated my Infiniti like it was his own. He was very welcoming, patient, and explained anything I should be concerned about with my current and future servicing on my vehicle. You could tell he wasn't just focused on this visit but building up credibility for future visits. In terms of responsiveness, he was proactive in reaching out and providing a status update on my car. I never had to follow up or reach out, he would let me know what to expect and when. In terms of public health, he and his office made all the necessary precautions of masking, distancing, plexiglass barriers that would make a customer feel safe. Next service for your car, ask for Vic!
Kathleen Tracy
You know a place is good when you have an emergency, and a time crunch, and they can still meet your needs and get you out in a timely fashion. I had a funeral to go to a 10 o'clock. I brought my car in at 9 o'clock with a dead battery. Within 40 minutes I was on my way with a new battery and made it to the funeral on time. Not only is the service department at Hart Nissan knowledgeable but they care about the individual customers. I trust them and have many personal experiences getting great service at Harte Nissan.
Lori LaCapra
I wandering into Harte Nissan on Saturday and was treated like a Queen...The friendly and efficient service was not to be duplicated anywhere else...it was astounding..I worked with Ben and he was super friendly, supportive, and walked me through a process of turning over a lease to leasing a new Rogue which I anticipated to be stressful...but with Ben the process easy. The entire sales team at Harte was phenomenal and I would highly recommend this dealership to anyone especially first time car shoppers. I walked into Harte Nissan at 3:45 and left a couple hours later with a brand new Rogue at a very reasonable monthly payment. Thanks to all of you who assisted me on Saturday.
Nicholas Fluet
I had an amazing experience with Harte Nissan in Hartford, CT. They were extremely friendly and treated me like I was very important to them. They gave me a great deal on a new car (BELOW INVOICE!) without having to haggle the price down at all!
I had an issue with another Nissan Dealership and they were extremely patient and helpful during the process, and even provided me a loaner car for a week (free of charge!) while I was getting my issue resolved.
I have been to several Nissan Dealerships, and this is hands down the best dealership you will find. They are genuine people who want to help you out! Not your typical car dealership. I would highly recommend Harte Nissan to anyone who wants to get a Nissan! I'll never go to another dealer again.
Rosanna Rodriguez
I purchased a car with Carlos and it was the best experience I have ever had buying a car. He was very knowledgeable, friendly, and he delivered everything he told me.
Thank you Carlos I will recommend you to my family and friends any time.
Belinda Hall
I always get the best service from Harte Nissan Hartford
Mr.Jamel Greenlee always treat me well. Very mannerable. A gentleman. Services are done very well.
CURRY ACURA
5 STARS for Harte Nissan.....Damon and Scott went above and beyond all expectations for getting us a great deal on our new vans. Pleasure to work with from start to finish.....straight shooters and kept us in the loop throughout. Great communication and excellent buying process! Highly recommended dealership for your next Nissan purchase! Tell Damon and Scott the Noel sent you! You wont be disappointed!
Thomas Rapoza
I have been doing business with Harte Nissan for many years, and I must say that they are a cut above the usual car dealership. They always make an honest effort to give me the best deal possible when buying/leasing a car, and their service department has been nearly flawless. As an Uber driver, I put many miles on my car, so I am often visiting their Service dept. to get routine maintenance, which is always done correctly and promptly. They never try to push anything I don't need and always treat me as a friend. On the rare occasion that my vehicle has had an actual problem, their diagnosis is always quick and correct, and repairs are done in a timely fashion. I'd also like to mention that the associated body shop is equally excellent, and the work done there is conscientious and thorough, the result being that your car looks like it did before any damage occurred. To summarize, Harte Nissan is a trustworthy dealership in every way, and I cannot recommend them highly enough.
Randy Black
Couldn't have been better. Everyone we dealt with at Harte had a great attitude and a genuine smile to go with it. The deal on the car was perfect. Based on the sale, looking forward to maintaining the car with Harte as well!
Great Price, Great People...what more could I ask for.
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After a almost three years of service (45,000 mi), Harte is still doing great! Service is excellent and when there is an concern or question, its taken care of immediately. The people are truly great to work with. I couldn't be happier.
David Klau
They did the job quickly. The intake was very polite.
Russell Santana
I found the experience with Harte Nissan very positive. All the staff were very courteous and professional and up-front with us. They treated us with respect, worked with us to get us into the vehicle we wanted within a price range that was comfortable for us. LaQuea Rayon, the salesperson who helped us, was very pleasant, easy to work with and knowledgeable about all of the vehicles we asked about, and it was great to have her as our salesperson.
I would definitely buy another vehicle from Harte, and in fact, within the next few months, we're hoping to do so - as I need another vehicle.
Robin Lentz
Our company recently purchased a Quest van from Harte Nissan - dealing with Walter Jakubisyn was a pleasure. He was thorough and made the purchase and experience very easy. It's the perfect vehicle for our needs. So glad we went there and were able to deal with him! Would highly recommend
James Freschi
The Harte team was great from start to finish..amazing service..our 2022 pathfinder SL is amazing..our second vehicle from this dealership..definitely not the last
Tracy Gonzalez
I can't speak highly enough about the staff here at Harte Nissan. We came in for a routine service of our Nissan Armada and the representative Derrick went beyond my expectations in customer service. He was very attentive and made sure I knew that Harte Nissan was going to take care of our every need. We had to return later that evening for a small issue that again was greeted with phenomenal customer service by Derrick and everyone that was there. The manager, unfortunately I don't know his name, also came out immediately to see what he could do to help. They even gave us a voucher for a car wash for our inconvenience. This Nissan that we've owned and I'm so happy we made this purchase. Knowing that I can come to Harte Nissan and be treated like this is enough in itself. Thank you so much for going above and beyond our expectations.
Luis Gonzalez
Steve Burchell
My most recent service experience was amazing. I was upset that my car would not start and had to have it towed to the dealership. Megan(sp?) in the service department was great. We initially spoke on the phone and once at the service area she was very personable and understood my frustration. She quickly got me setup with a rental so I would not be without a car. She was very timely in proving the update from the tech and what was needed. The work was done quickly and I was back in business. She went out ofbher way to make me a happy customer. Thanks!!
Raphie
Customer service at Harte Nissan Hartford is excellent! Getting a new car 🚗 ask for Dominic or Ben and for car repair service including oil change, tune up ect, ask for Shane these are my go to people. It's always a pleasure doing business at this location. They are wonderful customer service agents. I have been doing business with Harte Nissan Hartford for over 8 years now.
Viraj Naik
I bought and serviced my Nissan for last 6 years at Harte Nissan I never had any issues with quality of the work. Even in my most recent experience, not only did they take care of the issue I had with my tires but even matched the quote I got from a reputed tire shop to replace 4 tires.
As always, Damien and his team of service advisers always strive to make it right for you and am not counting coffee and donuts available.
As and when I decide to buy a new Nissan, I know where I would go...
Keep it going Damien and team...
Thanks!
Viraj
DemonStang26
I went to Harte Nissan with great customer service by John Hair. He was really great and didn't push us into getting a car quick. He wanted to make sure the car we pick is the car we liked. I would say he mad my trip to Harte Nissan easy and I would definitely recommend John Hair from Harte Nissan.
Derrick X Besson
while working on the process of buying my car i had the honor of having Keenen Johnson as my car salesman. He is GREAT, very friendly, and helpful. anyone who visits this place for a car I HIGHLY recommend working with Keenen Johnson, he will be sure to fill your needs!
Susan Schaffman
Just picked up my certified used Altima. Thanks to Walt, a great guy and easy to work with too. He patiently found me the perfect car for me. Very knowledgeable too. Highly recommend you give him a call and visit him at Harte Nissan. As a bonus, their service department is exceptional and Taylor is the best!
Hector Cruz
I want Walt to be recognized for his customer service, my situation was a unique one but he helped me and my wife through it. Nothing beats the feeling of, I found the car I want, now let me go see if I can walk out with it. And that’s exactly what happened in my experience. Listen if you want a great car buying experience then you need to visit this place, they will welcome you, they will listen, they will give you options, and they will get you in a car you’ll love.
igor O
This is a third car our family is getting from Harte Nissan with the help of Scott Macdonald and we had great experience. He is highly professional, knowledgeable and honest - the most criteria you need in a good salesman. I would definitely recommend Harte Nissan and Scott to my friends and family.
Your service department has great people. Victor, who is my adviser on technical issues is very professional and a great person to work with. I enjoy my experience at Harte Nissan.
Alicia Wroniak
So happy with the customer service we received. Michael V was our salesman. His knowledge on the GT-R we were looking at was remarkable. The finance aspect was very tech savvy with a Docupad. I have purchased multiple new cars and this was one of the best experiences I’ve had so far. Thank you all!
Natalie Carlin
I had a great experience with Harte Nissan. I needed a new car pretty quickly and they were a great help through the process. My sales associate was well informed, friendly, positive and made the whole process efficient. I am so grateful for their professionalism and will definitely always go there for any future car needs. I 100% recommend getting a vehicle from them!
JB
5 stars for Alejandro, Dominic, and Jarrod. Really treated my GF and I like family. Please do yourself a favor and buy your next car from Harte Nissan in Hartford
Dwayne D. Grondin, Jr.
Outstanding service. Victor was very helpful went above and beyond and was professional in all aspects of my interaction. I began to use Harte as it was convenient for my needs, I had no expectations but they have exceeded my expectations at this point in time. I would highly recommend them as far as service at this point. I may make the switch to Infiniti when my lease is up and will highly consider Harte over the competition where I previously leased my Nissan from.
Sam Lynes
Harte Nissan is great to work with. Very professional and courteous. I didn't feel pressured or anxious at all. Scott MacDonald is a great salesman, and it was very easy working with Swin Singh (finance manager) as well. This is my second purchase from the Harte family of dealerships... first from Harte Infinity and now from Harte Nissan. Highly recommend both.
Gary Garcia
Good service but not the cheapest around.
Robert Glass
I thoroughly enjoyed my most recent sales experience at Harte Nissan. My salesman Vaughn Reid treated me respectfully, and was very willing to work with my requirements. He did not pressure me, and he did a great job. This is the second car that I have bought from Harte, and I would definitely give them the opportunity to sell to me in the future.
Sean
DO NOT OIL CHANGE here!They ALWAYS have the reason to let you pay more for oil change. DO NOT trust their coupon code. Will not come here for oil change again.
However, Awesome purchasing experience working with Scott for my wife’s new Rogue! He was knowledgeable, humorous, and reliable and put our satisfaction to be his number one priority. He gave me and my wife very detailed information for the car’s functions during the test drive and showed us around to get familiar with the service department. I would like to say Scott is the best sales consultant I have ever seen. I will definitely recommend him and Harte Nissan to all my family and friends and anyone who is looking for a new car. Great service, Great people, and Great vehicles at here!
Chris Valente
Was the best car buying experience ever. Walter was a knowledgeable salesman and very friendly. Damen the General Manager made the whole process so fast and easy. Keep up the good work guys. There are good places to buy cars and Harte Auto Group is definitely one of them
Sunil Yamraj
My experience at Harte Nissan was a great one. Sales Associate Walt Jakubisyn was exceptional. He was very knowledgeable in explaining the whole experience. Very pleasant young man who went out of his way to help us get a great deal.
Mathew Horton
I had a great experience with Harte Nissan. I went on a Sunday morning with a used Jeep Grand Cherokee in mind. They had a beautiful 2012 on the lot. My salesman was Walt Jakubisyn. He was fantastic. Very low pressure. And did his very best to work
out a deal that fit my budget. Needless to say I was driving away in the Jeep Monday evening. Thanks again Walt.
Katie Mattson
I bought my car at Harte last year and have been going every 5000 miles for service. All the staff is so friendly, professional and they always get the job done perfect. Ask for Chuck as your service manager, he is the best!
Karen Mooney
John Hair in sales is great! Super easy to work with, pleasant, and responsive. Traded my 2013 Pathfinder for a 2016. Had a great experience with all the team members at Harte. Have been servicing with Harte for years, always very happy...
Diane Fournier
Excellent service received by Victor in the Service Department. As needed, he stayed in contact with me right down to making sure I was taken care of by the shuttle service. Speaking of which, my shuttle service drivers (morning and afternoon) were excellent drivers and extremely polite and personable. I highly recommend Harte Nissan for your car's service needs.
Andrea Sanchez
I was quickly helped with genuine concern for my vehicle and situation. Ian was the representative that explained my options and was respectful in explaining the issues. The location was easy to find, it was a clean and all employees were adhering to the COVID19 health requirements by wearing masks. I was contacted in a timely matter about the next steps and my car is now fixed and working well. Thank you.
Laurel S
Walter made buying out my lease the easiest process. He was very upfront regarding what would make the most sense, be the best deal, have the most worth, etc. as I debated leasing again, purchasing a used car, or buying out my lease. He was helpful, nice, and extremely efficient. If you go to Harte, ask for Walter!
I have been having a tough week when I noticed my tire was losing air. I pulled into Harte Nissan on my way home and Charles Brocuglio helped me to get in and out way faster than I thought. The metal was removed, my tire got patched, and I was on my way home. Thanks, Chuck!
Dave Gilland
Everyone I've met in the service department is friendly, professional, knowledgeable, and has a sense of humor. They are quick and efficient.
Jessica Hernandez
Excellent service! We shopped around for a while and were not very satisfied. Settled on Hart Nissan. Worked with Laquia Rayon and felt we found the right place. She was knowledgeable, friendly and didn't put any pressure on us. Everyone from sales to service is customer oriented. Will definitely come back!
John Hoffman
My wife and I purchased a 2016 Rogue last weekend. Working with Mr. Eberhart was very professional and relaxed. I've never taken a car delivery in less than 2 hours, but Harte Nissan did it in an hour and change! To add to it, our 2 kids were less than cooperative, so the quick service made it as painless as possible. I will definitely be back when it's time to trade in my sedan! Thanks again John!
Anthony Witherspoon
My Wife came into Harte Nissan this past weekend to discuss options regarding the end of lease for our 2016 Rogue. Walter was very nice and courteous and provided us with all options available. He provided direct feedback to help us make the best decision to maximize the bang for our bucks! This experience was 20 times better than what we went through several years ago. Thank you Walter...you are a class act!
Allyson Vander Wiede
Recently purchased a 2019 Pathfinder from Dan at Harte Nissan- wonderful experience overall. From the moment we walked through the door we were impressed with the seamless process of purchasing a vehicle. On the day we picked up the Pathfinder, we were greeted promptly and shown to our beautifully detailed car. Very thankful for all the guidance by Dan at Harte Nissan!
Jana Dvorin
Had a fantastic experience as a repeat customer at the dealership. This was my first least, as I usually buy all my vehicles. It was painless the staff was extremely helpful, and our Sales Executive, Zack, was great. They worked with my budget and stuck to what was discussed. Thanks again! Jana
Sumika Brown
Service Manager Victor Schmidt was extremely helpful with me and my situation. My 2015 Nissan Altima needed some repairs and I was worried about the costs. Victor went through all the options with me and was very reassuring and my car is running great. I also like how Harte Nissan makes the waiting room as comfortable as possible.
Dee D.
I bought my 2014 Nissan Juke from Harte Nissan about a month ago and I absolutely love the car. My experience at Harte Nissan was fantastic. I worked with Denis and he was great. He didn't mind that I texted him early in the morning to ask questions. And I had a lot of questions lol. He was very accommodating and very polite. I Iive in Western MA and there is probably 4 or 5 Nissan dealerships closer to me but I went to Harte Nissan so that must say something about the quality of service they offer. I would definitely recommend anyone and everyone to come here. They are right off of I91 so they are very easy to get to. If you're in the market for a new car come to Harte Nissan and ask for Denis. He will take good care of you.
Gabe 2 Izraelevitz
Peter was exceptional when walking me through the leasing process. This was my first time leasing and I left knowing I had made an educated decision. Along with being a "real" person, his knowledge and kindness stood out overall. I highly recommend Harte Nissan and Peter when deciding to purchase a new vehicle. Many thanks to the staff at Harte!!
Eddie Glass
If I could give 10 stars instead of 5, I would give that rating plus. Had the very best experience at Harte Nissan, Hartford. The staff were beyond business agents. They were people committed to people. And my personal rep Ms. La Quea was supurp! Because of extenuating circumstances, I was very uneasy and uncomfortable about purchasing a car. After my experience with Harte Nissan, I hadn't needed to feel that way. I received absolute top support, networking, and understanding from all the staff. I'm no one special, but I got exceptional service. Great businesses still exists! Great customer service still exists! I commend and thank all the staff at Harte Nissan and a very heartfelt thanks to Ms. La Quea! And my appreciation is not because I did get a car...it was about the unbreakable and awesome experience I received from beginning to end, and now a continued relationship at Harte Nissan. My top go to dealership. Thank you all at Harte Nissan, Hartford!
Eric Phanavong
Truly exceptional service, great team of service reps and technicians. Dropped my car off for service, had a courtesy shuttle drop me off at work, Vic kept me updated through the whole process and confirmed services need before they were performed, picked up from work on time, car is performing like a champ.
They will work to accommodate your needs and will highly respect your time.
I would highly recommend anyone I know to Harte and will be returning for future services and repairs on my vehicle.
Maxine Duva
Scott, Jarrod and Victor were great! I’m happy with my new car and my service advisor for my maintenance needs. If your in the market for a vehicle or need some maintenance Harte Nissan is the place that will take care of you!
Debbie Rose
If you're looking at Nissans, go to Harte and ask for LAQUEA RAYON. It was 12 years since I dealt with a car dealer, so I ventured into Harte Nissan with some trepidation about the car buying/leasing process. That feeling dissipated immediately as I was approached by the salesperson, LaQuea Rayon, who was welcoming, low key, professional and knowledgeable. She zoomed in on what I was looking for, patiently and clearly explained the all details about buying/leasing options. She was a great teacher when it came to showing me all the new computerized features cars have developed over the past 12 years. She worked her butt off to get me a great lease deal and I closed yesterday, greatly satisfied with my new car, my salesperson, my closer and the dealership. The entire process was surprisingly quick and pain free and even very pleasant, I could go as far as to say joyful! I can recommend this dealership without reservation.
George Cole
I recently had service done on my 370Z. Victor S has great service. He was very detailed explaining the issues with my car and the remedy. I didn't have to wait long as I was offered a nice loner car. Also the waiting area was excellent with beverages and snacks. The bathroom was very clean and well kept. When I came back to pick up, Damen Polance (manager) reviewed my service and invoice to answer any questions and concerns I might have. This dealership as a whole deserves 6 stars!
Mon R-tin
I love this place and the courtesy I am treated with when going there. They are able to take appointments as early as the next day and are very flexible regarding the time of the appointment. The waiting room is very clean and accommodating. The only suggestion I have is regarding their message returning policy: if you call and leave a message, you won't get a phone call back, so you must get in touch with someone in order to schedule your appointment.
Sue Moran
I recently took my Xterra to Harte Nissan, Hartford for service. Victor Schmidt, Service Mgr. handled the process, explaining repairs needed, provided a cost estimate and returned my car with all issues resolved to my satisfaction. He also had my car cleaned inside/outside and sanitized inside.
Harte has set high standards for maintaining safe interactions between customers and staff during the Covid-19 period. My experience with this visit reinforced why I'm so glad that I chose this dealership to service my vehicles 10+ years ago. Great working with you again, Victor.
Dana R
I came to Harte Nissan not necessarily looking to purchase a new vehicle, but to do an end of lease return. I met with Justin C. who I must say showed me outstanding customer service. He was professional as well as personable. He took the time to answer any and all the questions I had. I knew I needed to purchase a new vehicle but I wasn’t sure if I wanted to stick with Nissan or try another car brand altogether . I left Harte Nissan today in my new car! He definitely made my car buying experience a pleasant one.
Lisa Rush
Wow! This was the fastest and easiest car purchase I have ever experienced. Mena was an absolute pleasure to work with! She was extremely patient, I never felt pressured and most importantly very professional and easy to work with. Mena was very thorough when going over the features of the vehicle and when we did a final walk around over the vehicle, there was a little wax buildup in trunk but Mena made sure it was taken care of immediately before I took ownership.
I would be remiss if I didn't give credit to Dominic Jimerson who worked his magic with the numbers to make sure I stayed within my budget.
Also, have to give thanks to Jarrod, Finance Manager who went above and beyond to make sure I was approved for a lease loan.
I will definitely refer my friends and family to Harte Nissan because of the excellent customer service received.
I could not be happier with my 2020 Nissan Rogue or the purchase process.
Lisa
Fred Bushey
My wife and I went to Harte today to have a look at a 2016 Rogue. We were greeted by friendly folks who then Introduced us to Adis. Again another friendly person who was very knowledgeable about this vehicle. He explained in great detail about the leasing program that we were looking at. We are very pleased with the service that this young man gave us and left the dealership with a new vehicle!! Thank you!!
Katie Coler
Had the best experience at Harte Nissan! Scott MacDonald was the most helpful salesman I’ve ever had the pleasure of working with and didn’t make me feel pressured at all. He took my budget and needs all into consideration. Jarrod Novak also was amazing and got me approved so quickly! I recommend everyone to this dealer if they’re looking to buy a car!
admarley
As always Nissan Harte Service did phenomenal job 🤩👍🏻. Got me sexy 2020 AWD Altima as rental for whole repair time. Fixed my vehicle no problem and when my wife picked it up it was fully detailed and washed - nice touch 🤙🏻
Thx Team Harte for your great work and effort. Happy New Year 😀 …
Michal Szczycinski
As always Dan Santana was great. This is my third car from him in the past three years. Professional, explained everything and even treated me to lunch as time was passing by. To be honest everyone there was great and professional. Great dealership will definitely recommend and go back.
Sian Morris-Wilson
I purchased a 2015 Pathfinder few weeks ago and i must say the Harte experience is good! I have always purchased Toyotas but since 2013 I leased my first Pathfinder with Harte and the experience since then has been great. Service department Shane is awesome. Very welcoming, always ask how is the customer loving the car, any complaints, etc. Any complaints Shane will go to the General Manager and a sales person will speak with the customer. This is the type of service I love!
Carmen Perez
My car lost power on a Friday before New Year week. I had the car towed to Harte Nissan on Service Road in Hartford. I was dreading to find out how much the repair was going to be seeing it was during the holidays money was tight. Victor from the service department calls me and let's me know that it was going to be well over $1,000. My heart sank and I guess he heard it in my voice. He proceeded to ask me if I had extended warranty. I didnt know. So he asked me where I bought the car. After I told him he said he would call me back. He went out of his way to call the dealership and find if I had the warranty. I did with a deductible of $100. So he calls me back right away with the good news. The car was fixed in a day and I picked it up on New Year's Eve day. My point is that Victor looked out and took that extra step to make sure I was taken cared of. Now that's what I call excellent customer service.
Elizabeth Battistone
My recent visit at Harte Nissan Service department went very well. I was greeted by Victor S. who checked my car in for the scheduled oil changed. He very professional as well as polite. He invited me to have a beverage as I waited for my car in their waiting area. The wait wasn't long, the recommendations were reasonable, the work completed efficiently.
Timo Rautakorpi
Extremely good service! I've been a Nissan-Harte customer now for three years and never been disapointed. I've failed to book a wrong maintenance etc. but Harte has got me covered. The service attitude is something we Europeans should learn about, seriously. Never had any issues with my Rogue either. A special thank you for Victor!
Ana Casablanca
HartRe Nissan is best place to go for your car service needs. Every single time I go Victor Schmidt is always ready to take my vehicle and do what’s meceszary to get me out of there fast. If my vehicle needs to stay longer he either has a loaner or shelter ready for me for pick up and drop off. I never waste time while I am there. My issues with my car is always taken care of in a timely manner. What he promised to do it’s done! Very productive and professional. I enjoy going there and this is why I will continue to visit Hart are Nissan Service. When you receive great customer service you retain good customers. Thank you for making each visit a smooth one! Now when I go there i expect nothing but amazing service- it’s how it’s been for many years!
Emilio Polce
Scott was amazing to deal with. He valued my time, which as a business owner is very important to me. He came to my business to do the paperwork and deliver my NV200, another big time saver. Scott was awesome to deal with. Harte Nissan was transparent, up front, honest and accommodating. I highly recommend Scott and Harte Nissan. You guyys were awesome!!👍👍
Lynne Ouellette
Everyone was smiling and helpful. No one was pushy or trying to force us into buying a certain vehicle. It was nice to make an appointment to see a car and then to talk to a sales associate without pressure. We are very happy with our experience and with the new car. The sales associate answered all our questions with rushing us.
Cecil Rivers
The Harte Nissan team got me in and out. I used the free WiFi to get work done while I waited. See you guys in 6000 miles.
Beth Frechette
Harte Nissan provides the very best customer service that I have ever experienced. As a woman, I often feel uncomfortable dealing with servicing or leasing cars. They answer all my questions and never try to take advantage of my lack of car knowledge. Whether having my car serviced or leasing a new Rogue Sport (absolutely love!), I know the staff is doing their very best to make me exceptionally satisfied. I am! Thank you!
Sharon Blizniak
Great experience from all involved in the purchase of a vehicle. Particularly Jaz and Ben in my situation. They were always available for me and made this a seamless transaction. It was a breath of fresh air! Thank you!
mary kapushinski
Received a customer service call to set up a service appointment. Also mentioned I had a recall. Came in for a 9:30 appointment. Staff was very friendly. Asked if I had any other concerns. I told the customer service rep there was a noise when I made right turns- grinding. Was told no problem. Waited until after 12 without an update. Had to find an employee who went to get the rep. He came out, told me they were driving my car. Came back 30 minutes later and said there was a “bolt” problem with the suspension. Then had to wait for a rental. Was there for 4 hours... too long to wait.. the rep Ian was very polite and courteous but there has to be a better way to expedite service
Janessa Summers
The best car buying experience ever. I was very aprehensive due to prior bad experiences but Edwin was very good at understanding my concerns and doing his best to meet my expectations. I traded in my old car for a brand new one with no issues. In and out in no more than 2 hours! Thank you guyz I love my brand new 2020 rogue sport!!! I would recommend this place to anyone!
Betsy Giovannucci
I recently purchase a Certified Pre-Owned vehicle from Harte and I could not have been happier with the experience. Levon was amazing to work with, he even stayed 3 hours after his shift was supposed to end to wait while I maded up my mind and to make sure I was all set. He never once pressured me into anything! Jarrod in Finance was fantastic as well! He literally got my paperwork done in 20 minutes so that I could make it to work on time, all while keeping up a conversation with my fiance and I! Multi-tasking at it's finest!
They let me choose what day I wanted to pick up my vehicle, that best suited me, and answered all my dumb questions and took into account every comment I had about the appearance of the vehicle. They even offered me a car wash and detail when I came in for my first oil change! :-)
All-in-all a wonderful experience at Harte, I would highly recommend this dealership to anyone looking to buy a new, CPO, or used vehicle, you can't go wrong here!
Edward Brey
This was an outstanding experience. It’s never good to have a long scheduled repair but the experience having it done at Harte was truly great. From the time I arrived to when I picked up my car I was given outstanding service and support. This was by far a 5 star experience. Loaner car was provided with frequent updates. I think they confused me with a Nissan executive
Pedro Torres
I will tell you that Eric did his best to keep the ball rolling and Swin is @ another level. They made it comfortable enough for us to make decisions that would allow for thought out processes that would affect both me and my daughter as we came to a conclusion. As a repeat customer I appreciate that. Go youngbucks! 🤜🤛😎 …
Laura Gagnon
Shane was super helpful. He went above and beyond. Thoroughly satisfied with my visit. Previously I have had frustrations with the dealership in general, however the way that Shane treated me is exactly the experience I have been expecting from Nissan. If more representatives of Nissan showed the same initiative Shane had I will recommend my friends and family to Nissan.
Alex
Go see Walter Jakubisyn if you are looking to buy a Nissan. I had a very pleasant experience with him and the staff at Harte Nissan. Walter was very understanding and accommodating to getting my new leased vehicle payment down to what I needed it to be. He also took the time to explain all of the features in my new vehicle. Excellent Customer Service, thanks Walt!
K S
My experience was wonderful. The customer service I received was top dollar.
Emily Monnes
This was my first time buying a car from a dealership, and it could not have been any easier! Ben Gallup was who helped us, and he was amazing. Very nice, very personable, and honest. He explained everything, and was very knowledgeable about the car. I would highly recommend Harte Nissan and Ben Gallup. I have been telling all of my family to go there when they need a new car.
kerrian james
Brandon Chin was very helpful and informative about the services packages. He helped me to understand the difference between my choices and what I actually needed. Overall great experience, comfortable and easy.
Diane Lee
As always, wonderful and quick service. Full explanation of work that was done.
Nathaniel Dejesus
Ive been doing business with Harte Nissan for the last four or five years and ive never ever had a problem or any issues with them. I will always recommend a friend or anyone to visit this dealership when looking for a car or even for service or to get parts and or accessories
Carly Logie
Damen and Arnold at Harte Nissan went above and beyond to help me find the right car for me! I bought a 2021 Nissan Rouge. Arnold showed me every single feature the car had to offer and how to use them. He took his time to explain all the details and answered all my questions. Damen finalized my finance deal and was very helpful and pleasant throughout the whole process. I felt like both Damen and Arnold were really trying to help me get the best deal and the right car for me. I felt very comfortable working with both of them. Hartford Harte Nissan is not your average care dealership, they have above average customer service and care about their customers. I will definitely be using Harte Nissan for all my future car needs!
Heidi Jackson
I would like to thank my salesman Zack Miller for all of his efforts that went into purchasing my first leased vehicle. He was patient with me when deciding between two different colors and he was able to answer my questions that I had regarding the process. I had given him my must haves in a vehicle and he didn't force me to go with anything else, so it was a pressure free environment. Overall he made everything extremely easy and he had an awesome and pleasant attitude!!!
Carine Narcisse
Amazing service. Amazing people. Super patient, friendly, understanding, knowledgeable of the vehicles and works hard to get you what your looking for. I had the pleasure of working with Laquea. Please ask for her if you go. She had the car I ended up buying ready to test drive when I got there. She was super patient with me. I test drove that car three separate times and she was so pleasant. And she explained every part of the car.. Features what it can do as I drove it and wanted me to try it. Incredible person to work with. Jared did all my financial paper work and he explained everything to me in a way I can understand car language. He was great. The staff detailed the car and full tank of gas. Service line ever through the car with me to show me everything working and all fluids filled. I highly recommend going to them. They are amazing! Very happy!
Denise Patterson
My experience was excellent for the following reason. I lost my key and Shane and Jermine helped me. As a women I am always scared of getting my car serviced because they are always trying to sale me something over priced. Although Shane was not pushy at all. He showed me exactly what my husband choose last oil change (top grade) and I felt comfortable choosing the same. I was able to get and out without feeling like I got taken advantage. Thanks Shane
Luis Ramirez
My wife and I had a great experience as we leased another car from Harte Nissan recently. Both Zach and Lavon were excellent to work with and we appreciated their approach and professionalism.
I would definitely recommend Harte Nissan to friends and family.
Alyssa Gaudreau
I was getting the run-around at a different Nissan dealership. They refused to take my lease back at the end of the term claiming they didn't have any where to put it. I called Harte and Walt was extremely willing to help and accept my lease even though he was not making any money off of the transaction. That is exceptional customer service, going above and beyond understanding that even though I may not be a customer today, I may be in the future. Thank you, Walt!
Melissa-Sue John
From the minute I pulled up for service to the time I drove off I was blown away by professionalism and courtesy. Victor aka Disco was friendly, polite, and helpful. The reception area was clean and stocked with Starbucks for coffee and tea drinkers. The driver took me home safely and picked up to retrieve my car. He too was respectful and courteous. After I paid for the repairs because it was raining, Victor pulled it in for me. I spent a lot of money and had no resentment because of the both the professional repair and customer service. Kudos. Keep up the good work.
Marcela Alvarez
I am very happy with my new Rogue. I appreciate the professionalism and cooperation that I received at Harte Nissan this week. Walter Jakubisyn, the sales consultant, worked with me to make sure that I acquired the car I was looking for. He explained how many options and privileges I could find in a Nissan car. I feel comfortable with the decision that I made and I don't regret it. Now, I am enjoying my car which has a lot of safety and luxury features. Thank you Walter and the Nissan team.
Catherine Stewart
Your company has an excellent reputation and your people certainly lived up to it. A special shout-out to Scott MacDonald - knowledgeable, professional and fun to work with. (The Starbucks coffee machine is an added treat!)
I will definitely recommend your dealership to friends, and I plan to come back when I'm ready for my next car.
Alexandra Berent
I had an amazing experience at Harte Nissan with Scott MacDonald. By the moment I came in and he shook my hand to driving off the lot with a new leased car, Scott was nothing but courteous, kind, professional and most importantly, truly listened to what I was looking for with the perfect balance of providing the best knowledge to ensure I was making the best decision. Thank you Scott and Harte Nissan, I look forward to staying in the family and appreciate all you did in providing the best experience for me!
Christina Reynolds
I recently purchased a Nissan Rogue Select and I have never been more in love with a car! Not only that but my experience at this dealership was phenomenal, and the sales rep LaQuea was extremely knowledgeable, patient, kind, and helpful. It was the easiest experience I've had in dealing with cars, and she and the financial advisor (Ahsan) made things quick and hassle free! I'd recommend this dealership to anyone of my friends and family, and will continue to do business with them!
S Nierendorf
Very happy with the purchase experience at Harte Nissan in Hartford. From the moment I walked in the door, Edwin (sales guy) listened and was very responsive. When I was walking out the next day with keys to the Murano, he was right there helping me to synch my phone to the car's Bluetooth technology. After multiple test drives and visiting other dealerships, Harte Nissan was the right place to buy this car. Thank you!
Shannon Williams
My experience at Harte Nissan in Hartford was great! Lavon in sales took great care of us. He didn’t rush us into anything and he was very professional. I definitely recommend going to him for any purchases at Nissan, you won’t regret it!
Joe Martin
Our experience at Harte will keep us coming back to this dealer first when we're looking for another Nissan. Our salesperson LaQuea Rayon is excellent. She's not pushy and is very friendly and real. No fake pre rehearsed lines from her. Everyone else we've also come in contact with here was also very friendly and didn't have the stereotypical "car dealer" vibe. Adding: One of the best parts is in the waiting room they play a movie, not the typical 24 hour news channel. Victor in the service department is great as is Angel, one of the drivers that is great to talk to and super friendly the entire ride. I am not one to praise car dealerships, but everything about my experience with Harte will keep me coming back.
Tatianna Mckenzie
Everyone that I deal with at Harte Nissan in Hartford CT are great. They make my experience very enjoyable. I use to leave and go home until my car was done, but now I'll wait for my car. Just so I can construction with everyone. They are pretty fast too so most time it's no point to leave.
Nageshwar CH
5 stars for the customer service provided by Damen Polance, General Manager at Harte Nissan, Hartford. I had a bad experience with one of their executives and the way Damen handled the whole situation and made sure my issue was resolved was quite remarkable. Truly appreciate Damen for being kind and addressing my concern in a short period of time.
OLAJUWON CLEMONS
Keenan the sale man, hope I got his name right. if not please forgive me. He was great man good communicator know what he was doing and very informed. We just didn’t come to agreement on the purchase of a Nissan. Thank you keeenan for your time and patients with me trying to get something done….
Tomita Sapatoru
We had a very good experience at Harte Nissan. Daniel Santana was efficient without using any pressure tactics which we appreciate. He was extremely easy to work with; he knows his cars and found us the best equipped one for our price range. We were very pleased with his service.
Jeslyn Ashton
Walter Jakubisyn was a great guy to work with in purchasing our vehicle. Walter took his time to explain features of the vehicles we looked at and gave helpful comparisons between the options of the vehicles we had to consider. Walter did not apply any pressure sales tactics just to sell a car, which was a pleasure. Nor did they put pressure to up-sell other options during the paper signing phase. I felt good about my vehicle purchase and really liked the people that Harte Nissan provided to assist with my purchase. I had a really good experience making this very large purchase, and I recommend Harte Nissan (especially Walter Jakubisyn) as being straightforward and a pleasure to do business with.
Arijit Kanungoe
This is a decent place. Waiting time is not too much. Staffs are professional and will do a decent service to your vehicle. However, if you want to check a thing specific, probably they are not going to do it. I prefer a specific tire pressure and requested to maintain that which they did not do. I will come back for a quick regular service, but not very excited about this place.
Shary Argueta
I had finally purchased my vehicle at Harte Nissan. They were very helpful, and helped out to make sure I had my vehicle. Zack Miller, my car dealer was very good and got straight to the point. They even helped to pick me up at work, daughter at daycare to make sure I got to the dealership to pick up my car, and leave with a bright smile from this mom. Thanks😊
Mike Hightower
I'm very satisfied with the services and work done on my car. The entire team treated my well and I've been buying cars from Harte the last 20' years. I feel like I'm part of your family due to the courtesy and respect the staff show me.
SENTHIL JAYARAMAN
Very good customer service. Special thanks to Shane, he always do his best to his customers. Received neat and clear picture about my service at Nissan Harte Hartford . Will definitely recommend my friends...
Christian Romero
Arnold is very friendly and professional sales guy. Whatever if you have bankruptcy and low credit score you need 20% DP and the monthly payments is very high. They offered 2019 Nissan Murano with $6,500 Dp and monthly payment of $873 per 70 months.
Patricia Sgambati
Our salesperson Laquea Rayon came out to meet us and was so friendly. She was one of the most friendliest and knowledgeable salesperson I have ever worked with. The store was amazing. Everyone was friendly. The financial paperwork was easy going and streamlined. I would highly recommend this store for your next purchase or lease!!
Kathleen Hutchison
We recently purchased a Nissan Rogue from Harte Nissan in Hartford. Our salesman, John Eberhart, was extremely helpful and knowledgeable without being pushy (which we appreciated). He walked us through the functions of the car and answered the questions we had. After the purchased, John made sure we were happy with the car and when we noticed a dent prior to taking the car home, John made sure it was fixed. Thanks for everything, John. Great doing business with you.
Terri Szubka
I recently had some work done on my car at Harte Nissan. Sylvester and Eddie were very pleasant and listened to my concerns. They had the car checked completely over, put air in my tires and topped off all the fluids so I would be ready for winter. I would highly recommend this dealership to everyone!!!
Ashley Marie
Walter was amazing! I have a brand new car I love! Thanks for such an amazing experience! I loved everything about my time at Harte NISSAN. They are always friendly not pushy. Pleasure doing business and I will be a customer for life!
Philip Werschky
My sales person Ben was very knowledgeable about all products available, treated me just like family, and was able to get me into the 2017 Nissan Rogue of my dreams. He also made my first lease transition smooth as I could have ever asked. I will always come back to Harte and look for Ben for all my future purchases, and recommend him to all my friends and family! Thanks Ben!
Maritza Richardson
I just purchased my second vehicle with Harte Nissan and I can tell you that my second experience was even better than my first if that is even possible. John Eberhart was amazing with my husband and I, very attentive, patient and knowledgeable. He listened to what I wanted in a car and delivered!!! John was friendly and made sure we were okay with refreshments and conversation, while we waited for financing during a very busy Saturday afternoon. If you are looking to purchase a new or used Nissan go see John Eberhart, you will not be dissapointed. :)
I wanted to add that Swin Singh from Finance is an awesome finance guy, straight forward, wants to you to get the car you want and will make it happen. This place Rocks and the staff does too!!
Bianca Carter
Working with Scott MacDonald from Harte Nissan is always a pleasure. He makes the process so seamless and is always provides awesome service. I told him what I was looking for and he’s true to his word, he always delivers! I am super happy with my new 2020 Nissan Altima and it wouldn’t have been possible without Scott’s help. Thank you again.
Joseph Joseph
Excellent customer service as always. My sales person Arnold Abraham was very professional, knowledgeable, patient and easy to work with. Sales manager Addam and finance manager Swin were very helpful and got us the best deal! This is our 6th car from Harte Nissan!
Mark Oszurek
We just got back from Harte Nissan where we picked up a new car. We dealt with Walter Jakubisyn while learning about all of the new options on our car. Walt was incredibly thorough and not only answered all of our questions but gave us answers to questions we didn’t even ask. The entire process went extremely well and we would recommend Harte Nissan for anyone who might be in the process of looking for a new vehicle.
Valerie Busa
We won a $27,000.00 Nissan Rogue S. We upgraded to a $30,000.00 Rogue SV. We were disappointed because the dealership would not give us the full value of the car towards the upgrade. They only allowed $21,750.00. Since the Nissan S was never driven off of the lot, we felt that we should have been given the full value toward the upgrade. Our salesperson was very good. She was knowledgeable and eager to answer any questions that we may have had. She urges us that if we still have any questions to contact. her. We would give her an excellent review. However, we feel that we should have been given the full credit for the value of the vehicle we won. So the rating for the transaction was not as good.
Mark Gibson
We had a great experience purchasing our 2017 Nissan Murano at Harte Nisson. The sales team was professional, courteous, and extremely knowledgeable. The facility is clean and inviting. We weren't pressured at all and fell in love with the Murano - it was easy to buy! I certainly would recommend Harte to a friend!
Shamari Yo
ALL of the service reps were fun and entertaining!! VERY knowledgeable and gave me great pointers about my Nissan, this is my first Nissan ever, I’ve always had Hondas! I LOVE Harte Nissan and will be back for any service on my car and hopefully a new purchase in the future! :)
Kathleen Register
I have nothing but great things to say about Harte Nissan. I can always depend on them for top notch service. Each time I visit I am treated like a family member. The service I receive, wether big or small, is as quick as possible, thorough, and efficient. What more can a customer ask for?
Ashley B
I came in looking to buy my first car. They were not pushy or try to force me to buy anything. They were patient, answered all my questions and even were able to work out with a bank to where my interest rate was waaaay below where it should have been with my credit score. I love Harte Nissan and will be recommending everybody that i can to them. I drove off in an awesome used car that was basically brand new and i love everything about it. Thank you Harte Nissan!!!
Danielle Cranin
This is my third car I have purchased at Harte Nissan and solely due to Scott MacDonald. Take any stereo type or misconception you may have about the car buying experience and throw it away. Harte Nissan treats you with respect and fairness. I highly recommend working with Scott.
George Heisch
Had my wheels stolen off of my 2017 Nissan Maxima and had it towed to Harte Nissan. I was in contact with Tim Rivera, one of the service managers and he really helped me out. Tim Worked with my insurance company to get everything fixed, helped me with the deductible and was in constant communication, providing updates while the car was being fixed. Overall a good experience.
lease dept
I took my car in for an oil change and to have the tires rotated. Dan Santana, my salesmen, stopped to say hi and check on the progress of my vehicle. Victor Schmidt, who is the Service Manager, made sure I was satisfied with my vehicle service and best of all Shane was friendly, knowledgeable and NEVER made me feel pressured. When my vehicle was done, he even informed me that my tires didn't need to be rotated at this time. Saved my some money Thank you Shane!! Be sure to see Shane for service, Dan if you need a new vehicle and Victor will put a smile on your face Thank you Harte Nissan
David Upton
We had a great experience with Harte Nissan. I had a quick communication via email and a phone call on Friday. Arrived on Saturday at 1pm and left in a new Rogue at 5pm. Salesman John Eberhart and General Manager Lincoln Baboolal were awesome. This was one of the few times I didn't have to hassle over the sales price or trade in price. Lincoln was very fair in both and was able to give a better price on both compared to what was offered on the phone the previous day. I accepted the trade in and sales price without a second thought. We've never started and completed a purchase that includes driving away in a new vehicle in the same day before, and this was fantastic. Finance Manager Anni Sheehan was great to deal with also. She was very friendly and didn't attempt to pressure us into buying anything we didn't want. From start to finish this was my best experience ever purchasing a new vehicle. I would definitely come back and highly recommend them.
jennifer johnson
I'll start by saying, we'd been looking for a used Nissan Altima for about a month and I cringed EVERY time we found a car online, and had to go look at it! I'm not a fan of car sales people, and find their questions incredibly annoying!
We happened to go into Harte Nissan in Hartford. We walked up to the counter and asked about a used Altima. The man mentioned they just got in a V6- but it hadn't been detailed yet and was down the street at detailers shop. (the V6 was exactly what we were looking for, but impossible to find). They called Walter, who then began working with us.
Walter was awesome because he didn't ask us the annoying and rhetorical salesman questions!!! He knew we were interested in this car, tracked it down next door, apologized for it not being detailed yet, and took us for a test drive. He was calm, knowledgeable and professional. I really liked the fact that he didn't ASK US questions while we were test driving - but answered any questions WE asked him! So Thank You Walter for not stressing me out!!!
We bought the car- and came back a couple days later, so they could detail it... and the detailing was awesome, it looked beautiful!!!
Before we left, Walter walked us to the car and took a lot of time to explain and show us how to use ALL of the features
(which we had never had in our old car). He even connected my phone and programed my stations :)) (thanks Walt)!
I'd also like to mention that Sham, the finance person was efficient and clear. There was no pressure when we denied warranty...after paperwork was complete- I had some questions about the warranty that had been offered. He thoroughly explained and gave some good examples of coverage etc.... my husband and I talked it out, and ended up getting it. It was a breeze
BOTTOM LINE
NO STRESS - NO PRESSURE- and NO ANNOYING QUESTIONS!!!
THANKS WALTER!!!!!!!
I'd go back in a heartbeat!!
Doug and Jen Johnson
Lisa Edwards
I need to tell you that I have never in my life heard anything good about any dealership, or had a good experience at a dealership....UNTIL I went to Harte Nissan! Honestly, they are the friendliest people, from the sales staff to the service team and beyond. They don't hover or try to push you into something you don't want. They work with you to try to meet your needs. They got me into the car of my dreams and I couldn't be happier. The service team is so personable and hard working. Shane Lesperance and his team always check things I didn't even know existed in my car to ensure my safety as well as great service. I won't take my car anywhere else. I will be buying my futures cars from them as well. They are the only trustworthy dealership I have ever known. Go check them out for yourselves.
Jessica chessey
My husband and I had a great experience at Harte with Levon WIlliams. He was honest about payments, explained everything completely, was helpful with details, understood our story, and listened to us. I would recommend going to Harte and asking for him. Driving away in a new car never felt better.
Carmen Saldana
Great service. From beginning to end. Professionals and also clean establishment.
Crystal Revelle
The staff at Harte Nissan were great! They really went above and beyond to get me into my 2014 Juke today! Everyone was so helpful and from the minute that I drove onto the lot they made me feel at home. I will literally never buy a car from anywhere else. Make sure that you go and check them out and see Scott MacDonald, he really knows his car stuff and he will make you feel at ease about your purchase.
Jennifer Brown
The customer service is OUTSTANDING! I sent a text to my account manager Scott M. on a Sunday night as I needed some info about my car ASAP. He responded immediately and answered all of my questions. Nearly 8 months after purchasing the vehicle, I got immediate customer service. I would highly recommend Harte Nissan in Hartford!
Scott Wolfe
First experience with Nissan. Very professional, prompt service, walked out with a leased car in just over two hours. Walter Jakubisyn went above and beyond to assure our satisfaction, and gave us a complimentary upgrade. Excellent customer service.
Tracie McClure
Purchasing a car at Harte Nissan was a wonderful experience. Shafi Singh was nothing but kind and helpful from the moment I walked through the door. He guided me through the process as I was dealing with the loss of a previous vehicle and trying to balance the purchase of a new one at the same time. He was reliable, knowledgable and made me feel at ease. I truly appreciate everything that did to make this purchase a smooth one!
Melissa Evans
My experience was great. Adis and Jarrod were so nice and not pushy. I went in thinking I would get the typical dealer issues. Pushing us to buy a car or trying to get us to buy another car that we didn't want. I went i with what I already knew I wanted. And Adis was so respectful was there to make me happy. He was truthful and did everything he could to get me my price. Jarrod in the buisness office explained everything that we had questions on. Very nice person. I would definitely go there again when we are ready to purchase again. We went in getting one car and left with a car and a new 2017 Nissan Titan. You seriuosly can't beat there warranty they offer with the vehicles, and 10 dollar oil changes. That's amazing. So as of right now there dealership to me is ahead. Thank you so much Adis and Jarrod.
Melissa and Shawn Evans
Megin Farrell
I had a great experience purchasing a 2014 Nissan Juke. I worked with Ben and Annie and they were great to deal with. Friendly, fast, efficient and thorough.They got me the exact car I wanted. I will be recommending them to anyone I can who is looking to purchase a new vehicle.
Val Radoncic
The guys at Harte Nissan are great! I went to pick up my car from the service station and got there a little early. I decided to look around the lot while they were wrapping up. I was approached by a salesman, I think his name was Edin or something, who was going over the newer 370z models. I’m not looking to purchase a vehicle until next year but I can definitely say that I’ll be back at Harte Nissan when I’m ready. The few times I’ve been there I’ve had nothing but pleasant service.
L J
Awesome people, friendly, knowledgeable and courtesy staff...Mr.Garcia you're a very awesome person and I appreciate everything you and Harte Nissan have done for me. Thank you Harte and Mr. Garcia for everything. I will definitely be enjoying my new car 😍😍♥️♥️ …
Gregory Araujo
I always go to get my oil changed at Harte. They always have great deals. One day I had other work done with my oil change. There was an issue with some service work but Sylvester the Manager took care of all my concerns. He is a true professional.
Cheryl Jensen
Very pleasant experience with no high pressure sales pitches. We dealt with a very courteous knowledgeable salesman , Walter Jakubisyn who listened to our preferences in both pricing & options for the suv we wanted . He very quickly was able to match our needs & price range & never made us feel pressured to lease the vehicle shown to us. I normally truly HATE car shopping but Walter & the entire team we dealt with at Harte Nissan in Hartford made the experience painless & pleasant. Thank you to Walter Jakubisyn as well as to the very kind finance manager who made our signing experience painless & thanks also to the very kind executive manager!
Y Harrison
Jeremy did an excellent job. My car needed repairs on recalls and Jeremy was able to get me a rental car while my car was at the shop. The one thing I didn't like and Jeremy had no fault in it, is that they were no rentals available when I arrived and I had to wait an hour and a half for one. Jeremy showed professionalism and made sure to check in with me several times due to the wait. I need to return for more repairs on my vehicle and will make sure to contact Jeremy for my next appointment.
Lisa Cappalli
Once again, thank you to Victor Schmidt, Service Manager. He's why we drive two hours from our home to Harte Nissan for servicing.
Kevin Woodford
Edin was one of the beat sales people I’ve worked with. I’ve been a manager in the past and I would hire him in a heartbeat. The financial staff did everything they could to get me into a vehicle. Hands down a very positive experience. I would highly recommend working with Edin and the Harte Nissan team in Hartford.
yentrouc thgink
I was very please with my experience at Harte Nissan. I had to wait a little extra time but my customer service representative (Derrick Brathwaite) was excellent. I was personally want to thank Derrick Brathwaite for the time and patient he exhibit while providing me with one the best customer services I had in a very long time. Continue doing your best Derrick, I know what you are doing is natural and I see that you are doing it from you heart. I told my friend about my encounter with you (Derrick) while at Harte Nissan and that I could not wait to give you my review. CONTINUE TO STRIVE FOR EXCELLENCE BECAUSE THE SKY IS THE LIMIT.
Pernell Brown
After one year, I haven't had any issues with the folks at Harte Nissan. They're honest, friendly folks and I've been treated very well. Accommodations are very comfortable. No complaints from me
virginia jablonski
Very friendly. Explains everything thoroughly. Cares about you. Keeps you informed. Will even get you a ride home and back so you don’t have to wait. Respects your time.
Amanda Hill
Personally, this was my first experience at Harte, however my family had bought Nissan's from them before and therefore recommended them to me when I was in need of a new car due to an accident which left my car totaled. From the beginning Michael Veprinsky was absolutely awesome and treated me as if I was his own daughter. This was my first car buying experience, and my situation ended up being very tricky and a unique one, yet Michael and Damen Polance were with me every step of the way and just incredible. They followed up via email and phone and were always on top of everything. I was extremely impressed. I do not live in Connecticut, but my family still does, so I purchased my car (2015 Sentra) while I was home visiting family. Due to my experience, I would definitely drive from Maryland and buy another car from Harte when the time is right! Cannot say thank you enough to Michael and Damen for all of their help and assistance.
Alexis Murray
Derrick was excellent and presented himself very well. However I had a scheduled appointment and my oil change took over an hour to complete. The customer service was perfect but the duration of the oil change was very long.
Brian Vanek
We bought a certified pre-owned Nissan Rogue 2 years ago and were very happy with the transaction. The salesman, Scott MacDonald, made the whole process enjoyable. We absolutely loved the car and decided to investigate a new 2015 Rogue. We again sought out Scott and he put us into exactly the car we wanted at a very fair price.
Kim Rogoz
The Harte service experience was none that I have ever experienced before, which was pleasantly surprising given that I did not buy my vehicle from them. I'm always fearful when it comes time to bringing my car in for service because most places see a woman coming and take full advantage. This was not the case with Harte. After hearing great things about the Harte service experience I decided to try them out. After explaining what was going on with my vehicle they thought it might be dangerous to drive and were able to get an appointment right away. When dropping my vehicle off at Harte I was greeted at the door by name by the Service Director, Damen. He insisted they give me a loaner vehicle while they take their time to thoroughly asses mine. Given that my vehicle is a Jeep and we had a storm predicted, Damen offered me the Nissan Xterra so I would feel safe should the snowfall accumulate. While my vehicle was with them they communicated with me every step of the way. They were diligent in getting to the root of the problem and offered up a few different solutions, all of which I felt very comfortable with. Once we came to the best solution, which was quite affordable, they had my vehicle fixed by the next day. The morning I was picking up the car I ran into heavy traffic on the highway. Being that I needed to be at work, I pulled off and found an alternate route. I called ahead to let them know I was in a hurry and could they please process my credit card payment before I arrived. Not only was the paperwork ready for me to sign and go, Damen made sure that my freshly washed vehicle was running, warm and ready to go. The Jeep has never ridden better!
Thanks to the Harte experience I have found a new place to service my vehicle with no fear of being taken advantage of. They are steps above any of the dealers in the Hartford area that I have been to. When it comes time to buying my next vehicle Harte Auto Group will definitely be my first and last stop.
Thank you Damen and Tom for the pleasurable experience.
Kim
Melissa Hebenstreit
I had such a good experience with this dealership. I’m very impressed. Arnold Abraham is a really good sales consultant. Finance department is great. They worked with me on getting the best deals for my budget. I highly recommend this dealership if you’re looking for a Nissan.
Jacqueline Kozin
I did not end up buying a car here, but I wanted to write a review because I think a person shows one's true character when a situation does not play out the way one wants. My 2007 Nissan Altima reached its end with over 256k miles earned during 12 years of a good run. I came here with every intention to buy a car, because unlike other Nissan dealers locations, they didn't charge me for the battery for my key fob when it needed replacing. I thought that was good customer service, so of course I would return when it was time for a new car. I walked in 40 minutes before closing and was greeted warmly by Ben, who took me out in a Nissan Rogue. I wasn't feeling it, and came back the next day to drive an Altima, and unfortunately, despite my desire for another Altima, didn't feel that either. Ben did not apply any pressure, made every effort to help me figure out what I wanted, answered questions, provided good guidance and was all around pleasant to work with. No cheesy salesman pitches or negative talk about the other cars I was considering. His main concern was I got what made me happy. When I followed up to let him know I decided to go with a different car all together, he thanked me for letting him know and wished me luck. It's rare to find a place that puts people before profits, but Ben showed that it does exist. It's well appreciated and I highly recommend this place to anyone looking for a car.
Linda Harris
Working with Ben Gallup is such a pleasure! He goes out of his way to help you and makes sure the process is quick and smooth as possible. The finance process was also the quickest I've ever experienced! Damen Polance is also a pleasure greeting me and thanking me for being a loyal customer! I highly recommend Harte Nissan because of their wonderful staff!
Hal Grout
We bought a 2020 Rouge from Edin today. His patience and customer service went above and beyond. The process from our arrival through finance with Jarrod went with out a hitch. If you find yourself at Harte, ask for Edin. Tell him I sent you!
Sharyn Lopez
I purchased a new rogue off the lot over a year ago in May. This was my first purchase and I was understandably anxious about the entire process. La'Quea was the service rep that assisted me from beginning to end. Not only was she professional but personable, which logically made me more comfortable as we went on through the process. I'm a slightly cynical person that doesn't trust car salesmen but she was different and I am absolutely in love with my car!
Judith Carty
On Sunday September 16, 2018 I was looking for a SUV saw an ad on Google for Harte Nissan went to the Hartford location. Walt was my sales guy let me tell you about Walt he was the best ever. The car I wanted found me asked Walt to get me the numbers so we can make a deal he informed me that the finance department was closed on that day, I said well I have to leave because I need a car today. Walt said wait I can help you how about we loan you the car and you come back tomorrow and finalize the deal. I was able to go to work the next day not having to rent a car on such short notice.....Walt is the best sales man I have meet so far in this life,caring, understanding and ready to help. Also, I must acknowledge the guy at the front desk sorry don't remember your name but your birthday is 02/19 because his birthday is after mine he was awesome made us feel welcome the minute we stepped foot in the door. Great car buying experience down at Harte Nissan Hartford......Keep up the good work guys.
Christine Dumais
From the first test drive to purchasing the car, I had a tremendous experience with Harte Nissan. The employees go above and beyond to guide you through each step of the process and to answer any questions you might have. I feel very fortunate to have done business with this team. If you're looking for a new car, I highly recommended Harte Nissan!
Rodrigo Ferrer
Recently got a 2015 Murano and it was a very pleasant experience. Our sales representative was Scott MacDonald and he was extremely professional, accommodating, and genuine. Arriving at the purchase price was very smooth as they matched the best TruCar quote we got. The lot was absolutely stocked with the latest models that we were interested in. When we decided on the car and wanted specific color and interior Scott made it happen. This is a fantastic dealership.
Delines Alarcon
Great and fast services!!! Thank you to Randy Shane and the advisor that checked me in(sorry I can’t remember his name) everyone was great…
Mike Gianatti
The whole experience using Harte Service was Fantastic! Shane, Victor and always Sylvester are like dealing with Friends who always take care of you. From Service appointment to getting the work done in timely fashion, these guys make a usually mundane chore, easy and enjoyable. Harte Service is Cost effective and the work always gets done right!
Thanks Guys!!!
hsw
I've always had a great experience. Laquea has always been a tremendous help with setting up any maintenance for my vehicle and any questions I may have. I recently leased a Rogue and she was very helpful from start to finish. She was very knowledgeable & courteous.
Craig Jones
Recently purchased a CPO Rouge from Harte Nissan, Hartford. We were in and out in about 2 hours and had a fabulous experience. Adis Becirovic was our salesman. He was the consummate professional and took care of everything. This is the second time we purchased a vehicle here, and I would highly recommend Harte Nissan to anyone.
Alicia Rivera
BIGGEST REGARDS TO EDWIN GARCIA!!!! I don’t know how he did it but he managed to get me and my boyfriend into the car of our dreams. He was very transparent with us and answered every question we had thoroughly. So kind and felt so welcomed and DID NOT feel rushed, that was the biggest thing.. he had a plan and saw it through!!! He helped us make the best decision and we are forever grateful ... again thank you Edwin Garcia, you’re the man !!!!
Shawn Evans
Adis from sales was great right from the beginning. Very efficient. Helped with same day delivery and the cleaning of my new Titan even though it was late and close to closing. He answered all my questions and made sure I understand all the new features on the truck. I would recommend Adis and everyone at Harte Nissan. Great prices. Great people and great vehicles. It's not the typical pushy dealership looking to make a buck. They treat you like you've been going to them for many years. Can't say enough.
ashwin sanal kumar
Very good experience leaving my car for service. I had two issues to take care of - regular maintenance and also some fault with my cooling system. The service specialist that helped me is Vinnie and he did such a fantastic job is keeping me updated as well as providing recommendations.
Gregory Dellorco
I cannot say enough good things about my experience at Harte Nissan. Everyone at Harte Nissan was so incredibly helpful and sincere throughout the entire process. Having never purchased a car on my own through a dealer before, I was pretty anxious and unsure of what to expect.
The team at Harte Nissan was absolutely incredible in making the car buying experience as smooth as possible. From Laquea taking the time to test drive multiple cars and explain all of the different features, to Damen sitting down and giving suggestions, to Jared taking the time to discuss the best financial offers, the team I worked with were personable while also professional.
I would highly recommend the dealership to anyone looking for a new or used car. Thank you again for all of your help and for getting me a great car at a great price!
Sabrina Cruz
Great experience every time I get my car serviced there. I was helped by Victor Schmidt and he was extremely professional and courteous. Day( mechanic) always does an amazing job on my car too! Very happy
Errol Thomas
I had problems and reported same to Nissan. I was instructed to bring my car in and Nissan and its management took care of my problem without extra costs.
I feel especially indebted Shane Lesperance who worked tirelessly to ensure that the job was properly done and that I was completely satisfied.
My car was washed, vacuumed and was sparkling and hygienically cleaned when it was returned to me.
It's because of this professional care and service why I would without hesitation recommend anyone to purchase a Nissan and have it serviced at Harte Nissan.
Thank you all at Harte Nissan. Have a Merry Christmas when it comes.
Eric
The sales department I feel it’s like a scam they try to really win with scam pamphlets when you get there everything changes very deceiving but what I can say is the service department is an A+
Manny Gerolamo
I had a very good experience with Harte Nissan. From my first contact with Mena, then sales consultant Edin to final closing of lease deal with Jarrod. They gave me the most competitive price on a 2020 Murano SV and handled all my needs very professionally. Excellent communication and follow up especially during this time of Covid 19. Anyone looking for a Nissan should check with this dealership first.
Donte Spell
Awesome experience working with Harte Nissan. I had my eye on a 2014 Nissan Quest, and based on other reviews I decided to go here to get it. I worked with John Eberhart and he was great. The process was fast and easy, and the next day my daughter and I left Harte Nissan with the vehicle I wanted.
Two thumbs up to Harte Nissan, and 5 stars1 I'd be glad to recommend anyone that wants or needs a car to come to Harte Nissan.
Lauren FR
Although I know very little about vehicles, their rep Edin was excellent with his assistance throughout the process. He was very knowledgeable of the inventory and current specials to find a vehicle that best met my family's needs. He was patient with us as we examined each vehicle to find the best match. Overall great customer service from Edin who made the experience enjoyable.
Joey Brooks
I had a great experience at Harte Nissan. I worked with Damen and he was incredibly helpful and took the time to find the right vehicle for our family. The experience couldn't have been better!
Michelle Guadalupe
I had a great experience at Harte Nissan this weekend when my husband and I purchased our second vehicle from Harte Nissan. In 2010 I in went and traded in my Maxima for a Rogue 2010, the representative Babak Pazoki was extremely patient with me and very knowledgeable. Thanks for your hard work in providing me and my family with Excellent customer service. I will continue to recommend Harte Nissan to my Friends and family members.
Respectfully,
Yanira Fernandez-Guadalupe
Carlos M Guadalupe
Ernie Thigpen
Harte Nissan was great my salesman Lavon was the most helpful. He was patient with me an showed me the full inventory of all the vehicles. I would highly recommend this dealership an the salesman. I will be certainly be coming back for another vehicle for my family.
Kareen Scott
This is my second time coming here the first time I came here it did not work out. I work with Dan Santana the first time he was excellent so when I needed a car a year later I knew I had to come back and see Dan. He was amazing and worked harder than any sales man would to get me in my dream car. Words can not express how grateful I am to Dan Santana. If you are in need of a car he is the only man that will make sure you get in the car you want.
Ashley B
Walter was a breath of fresh air! He was extremely thorough, patient, and did not try to haggle with me at all. I went in telling him what I was looking for and based on my budget, he tried his best to meet my needs! He took the time to explain my options in detail and answered any questions I had.
Michellek167
I just bought my 3rd car from Harte Nissan. I am always treated as family and taken care of very well. Babak the sales manager is always so personable and does all that he can to get me the price I need. Swin the financial manager was very helpful and informative and was very straightforward with me about how to proceed financially. Adis the salesperson I worked with was very helpful and informative about the car and helping me with its features and insurance. Everyone is very nice and makes me feel appreciated as a customer. Thank you again!!
Bruce Turnquist
The entire process of leasing my 2017 Nissan Rogue was excellent. I originally emailed the internet department and had my email returned very quickly by Katie Garcia. Katie was very helpful in helping me determine the monthly payment I should expect if I decided to lease through Harte. I brought my family down on a Saturday and was greeted by Aarpan Singh. Aarpan was very helpful. He looked up the quote I was given by Katie and had us test driving a Rogue within 15 minutes.
Aarpan explained some of the updated features of the 2017 over my 2013 Rogue.
Aarpan showed us the colors available and explained the different Rogue models (including the Rogue One special edition which they had two of on the lot).
We chose the red Rogue and Aarpan had our paperwork processed and we were out the door within an hour. I was unable to take the new Rogue home on Saturday as my insurance company was not available until the following Monday.
On Monday I picked up the new Rogue and bid a sweet farewell to the 2013 Rogue.
Aarpan had the new Rogue detailed and ready and went over some of the dash controls etc.
This was one of the best experiences I have had with any dealership.
The team at Harte Nissan is very easy to deal with.
The no pressure and straightforward approach at Harte is one my family and I really appreciate.
Hopefully the staff will get to read this as I congratulate them on a very possitive car shopping experience.
Great job Aarpan and team!
Bruce Turnquist
Robin Rossman
Zak was a great person to deal with very knowledgeable. I think Zak could have informed us that the manager was going to talk to us about warranties it would not have caught us off guard. Another then that it was a great experience.
Stephanie Steisel
My experience was awesome, from John, my salesman, all the way up to Damen, the general manager. Fell in love with my Altima and drove it out the same day! There was no pressure from anyone. A most relaxing experience at Harte Nissan. I am proud to be part of the "Nissan family".
Once again Kudos to John, he is a definite #10!!!
Craig
Straight forward Car Buying Experience. Information upfront. No hidden pricing. Knowledgeable and Friendly Staff. Highly Recommended.
Follow Up: 3 trips to Service( 2 oil changes, blown tire) , So far they’ve been efficient and fast.
Wonjoon Brian Choi
I bought a new Rouge 2016 from Ben and had a great experience with him. He is one of the best sales person who is very responsible and have good knowledge what he is selling.
Unfortunately, my new Rouge has a significant vibration issue at high speed (from 55 mph and above) which bothers me a lot. It is sad to have an issue with a brand new car but as long as they fix it properly, I will be very happy with my new Rouge.
I have an appointment for the issue and will update how was their service department.
Charley Faria
Had an awesome and headache free experience at Harte Nissan. They were very welcoming and listened to what my wife and I wanted. They had a wide inventory with several differet options within our price range and specifications. There was no crazy back and forth with haggling, as they were great to accomodate our quote with a more than reasonable counter offer on the first request. Abraham A., the sales consultant, was awesome. Great job amd a huge thanks Harte Nissan!
Florence Barlow
What a great job working with Victor.
Being older and not understanding car care,he took the time to explain everything to me.
Was taking care of from beginning to end of work one on my Rogue.
Facility was clean, well maintained.
Thank you
Normarie Nunez
The car buying experience was phenomenal I am very pleased with my new car. Very happy. Thank you Nissan =) I was helped by John Hair he is awesome at explaining everything. I will recommend any one to go to him.
Nicole Salter
I had a GREAT experience at Harte Nissan! Walter and Jared were such a huge help. Of course car shopping can be stressful, but both Walter and Jared made sure all of my questions were answered and all the boxes were checked off before i bought my Rogue! I highly recommend going to Harte Nissan if you’re in the market for a new car. I absolutely love my Rogue already and i just picked it up yesterday! Thanks Walter and Jared!!
Patrick Mahoney
excellent service, Victor gave me information about the condition of my 2017 Nissan Sentra and several options to help the vehicle work smoothly. I did not feel forced or confused about the mechanical problems that the vehicle was having. It was an easy decision made clear by the advise given by Victor. I would highly recommend Harte Nissan to anyone looking for a great service garage!
Carla Frett
I went to Harte Nissan because I couldn't find the strap to flip up my backseat. One tech tried and when he couldn't do it he referred me to another tech named Ian. I explained what I needed and Ian worked tirelessly until he fixed my issue at hand. A couple of coworkers came to his aid but he was the main person from beginning to end that assisted me. That is exemplary customer service!!! Thanks Ian!!!
Libby Lane
This was my first time at Harte Nissan and they certainly took good care of me. The waiting room is comfortable, the staff was timely and courteous, and I had a great overall experience. This WILL be my home Nissan dealership.
Sarang Soni
Had a great experience buying a certified Nissan Rogue SV 2018 from this dealership. Edin went above and beyond for me, he helped Ane made the car buying process so simple and fun and I was all done in 45min, Thanks Edin. Everyone works there are nice including finance manager, he gave me some financial advise which will help me make smart financial decisions in future.
Lindsay Millette
Excellent staff!! They’re completely honest which is very refreshing! They are also quite laid back, and that makes for a wonderful experience. You can’t beat any Rogue SV or higher trim!! Always go to Harte! They really do have your back!
Ariana White
5 STARS ALL THE WAY ACROSS THE BOARD FOR ARNOLD ABRAHAM!! I went car shopping on Black Friday and knew I wanted to purchase a Murano or Pathfinder. I started in Middletown and had a poor experience with one of their salesmen. Already stressed and feeling defeated I walked in to Harte Nissan with my father and we were introduced to Arnold. He was patient, understanding of my budget, personable and so much more. He made sure to ask for my needs and showed me several vehicles. After the test drive he heard my concerns and had the car returned to servicing to look at a few things I pointed out. I sat with Swin, who was also great and thoroughly explained all of the options available for protecting my car. Neither of them were pushy either and to me, that's the number one thing that turns you off from the thought of shopping. What's more, Arnold called me today to check on me and see how I was enjoying my purchase. He's still available to answer questions I have and that's the best part. I definitely made the right purchase! Give that man a raise!!!
Sarah Massey
This was by far one of the best car buying experiences that we have had. From the minute we walked in there to the time we left in our new car, Damen and La Quea were phenomenal. They were so courteous and respectful of what we wanted and went out of their way to help us get a great deal. A good friend of mine recommended coming here and I am so glad he did!
Erik Larson
After having a negative experience at another Nissan dealer, I went to Harte Nissan to see if I could do any better, but not expecting much. I was immediately met at the door and a sales person was called over to help me. They no longer had the vehicle I was looking for, but John Hair helped me find a similar one. There was no pressure to buy and everything, from start to finish, was explained. All of my questions were answered and I took delivery of my Pathfinder two days later. Not only is John one of the best sales people I've dealt with, but when it came time to do the financing work, Jared was also phenomenal, and explained every step of the process. Unlike my experiences at other dealers, there were no high-pressure attempts to get us to buy an unnecessary warranty or add-ons that we did not need. Jared even put in the extra effort to look around at other lenders to help us save extra money on our payments. Will definitely return to Harte Nissan in the future!
Lynda Poulin
Overall Experience was excellant this is my first time owning or dealing with Nissan. I did visit another Nissan Dealership in Middletown which left not wanting to even deal with Nissan. That being said Harte Nissan took excellant care of me from start to finish. Buying a car in this case used is stressful they took all my needs into consideration and worked with me. No pressure no calls no nagging occured which I greatly appreciated. The salesman was Adis Becirovic and was polite courteous and very patient with me. I can't speak of their service as of yet as the car needs nothing to date. Finance was easy and in and out . Overall good experience and I would highly recomment this Nissan Dealership.
Ed Green
everything was fine Walt was thorough, knew his stuff and is a good guy. I do not like the fact that the wear and tear to the Altima on my previous lease could not be determined right there on the spot but has to go to Nissan to be determined -AND I AM NOT THERE in case they decide there is more than $500 damage!! (this is why I give it four stars instead of 5} Besides that negotiations were fair and as a former car sales person I rather enjoyed the process.
The service is department is very clean, starbucks is a nice touch, the furniture is comfortable, It blows away Schaller where I use to work. I will not comment on the service department advisers.
One other glitch, the next day the car radio would not shut off, it only shut off when I turned the car off. I reinstalled blue tooth and that seemed to do the trick. My previous Nissan's were trouble free I hope this one is as well. All in All a very good experience.
Danny Thomas860
Very friendly and straight forward thanks for your service.
Ashleigh Molkenbuhr
Purchasing my first car at Harte Nissan was an excellent experience. Damen and Adis worked closely to help me find exactly what I was looking for and were more than willing to answer any and all questions that we had. I never thought that purchasing a car could be such a pleasing experience. Each and every employee at Harte Nissan were an absolute pleasure to work with and I'm thankful for such an amazing experience. I love my new car and couldnt be more pleased with my purchase!
Cynthia Del Favero
I just bought a used 2015 Acura from Michael at Harte. It was the best car buying experience I have ever had. I love my new car and Michael was so wonderful to work with! Thanks to everyone at Harte for making my purchasing experience so positive and easy.
tola adelani
Great Customer Services with great technical staffs. Quick and urgent attention is always given to me. Bobby in sales was great!
leonard factor
Purchased a Nissan NV200 ,
I must say that I’m Extremely Happy, I’ve purchased 20+ vehicles in the last 30 years for me many businesses and no purchase went as smooth without any aggravation as this purchase! No nonsense, Fast service, Fantastic Price !
Sales manager Scott MacDonald Kudos!!!!
Thank you again.
Sincerely
L. Factor
shyam agrawal
Last month , I was shopping for SUV and at Harte Nissan , I was introduced to a salesperson Arnold Abraham by my friend who had bought car from him.
I must Arnold is really a great salesperson who understands what a buyer needs and provide choices based on the budget and do suggest how they can save money. Also, the finance team at Harte Nissan is good.
I would recommend , to buy car from Harte Nissan and specially work with Arnold.
Thanks,
Shyam
Georgianna Heslop
I went to get a oil change and found out my back breaks need work. Nissan Harte staff did a Great job Maintenance to my car. Nissan Harte Staff are Essential Workers keep the hero’s on the road.🤗 …
Alex B
Scott MacDonald is a great salesman. He didn't pressure me into making deals I wasn't sure I wanted to make. Allowed me to consult outside people for input on deals when we got closer to making one, and hung in there with me as I took the time to make a final decision. I hope Scott is still at Harte when the time for me to get another car comes around.
Shanel Banks
I leased my first car with Harte Nissan this past weekend. My salesman Ben G. was very helpful. He was friendly, fast and courteous. I bought my previous car from Harte as well and both times, I've been satisfied with my transactions.
Francesca Grimaldi
I just recently bought the Nissan Rogue from LaQuea Rayon last week. She was extremely pleasant and knowledgeable throughout the whole process. I would definitely recommend her to anyone looking for a car! It was a wonderful experience!
Karin Smith
What a nice car shopping experience! I made a stop in to see if a car that I saw online was still available. It wasn't but the salesperson, LaQuea Rayon, was very helpful and showed me another similar model. She provided me with the differences between the models so that I could make an informed decision. I came back the next day for a test drive and she showed me several of the important features of the vehicle. I told her I would be in touch. After some comparison shopping, LaQuea got me a great deal on the car that I ended up purchasing. LaQuea made sure that all of the things that I were promised were seen through. She took the time to show me some more of the features when I picked it up and told me that if I have any questions on any of them to feel free and reach out to her. Also, the Finance Manager, Jarrod Novak, was a pleasure to work with as well. All of the papers were ready for signature and I was in and out in just about an hour.
I hope that the service department is as efficient and courteous to work with.
Jennifer Thomas
I was very pleased with the service at Harte Nissan in Hartford. Shot out to Arnold, Damon, Chuck and Swen for helping me out. You guys are truly amazing. Great service! Great crew!
Lisa Villafane
I was a little hesitant to go in with my under 21 son looking for a car, as many big dealers are just about numbers and pushing to sell you a car but, we needed to get a car as soon as possible so we decided to walk in and see what they had to offer. As we are walking in I come across Lavon and ask him where should we go for used car sales, he pointed me in the right direction and offered to help as he was not assisting anyone else. This young man, is very knowledgeable and let's say caring. He not only listened to what we had to say but looked for the BEST options for my son. He stood by us every second of the transaction, asked and answered questions and made us feel welcomed and appreciated. I recommend Harte Nissan in Hartford and Lavon 100%!! Thank you Lavon for a smooth, unusual, unstressful sales transaction! P.S. they have FREE starbucks coffee available for their customers!
Adam duhaime
i purchased a new car last year (Feb) with my wife at a different dealer. I told them the payment i wanted when we started the process, but they started at $250 more than that. after i said no, they came back again lowering it by $50. they held onto the keys of my trade and would not let me go. after i finally was able to escape, i went to a different dealer and started a "payment war" between the two. after 3 days of "nickle and diming" the payment lower, I finally arrived at the payment I wanted.
Harte, however, was upfront with the best payment from the start. they were professional and courteous. I felt that they valued my time, and valued me as a customer. I will definitely be back for my next vehicle.
JoAnn Sandshaw
This was our first experience at Harte Nissan, and will definitely return for future purchases. The salesman was knowledgeable and helped us get a great price and 0% financing. I will definitely recommend Harte to family and friends.
Betsy Graves
Harte Nissan treated me like no other dealership. My Sales Consultant, Ardis Becirovic was 100% professional as well as personable. The entire buying experience was a pure pleasure!!!
Paul Bailey
I never went inside but I gave 4 stars because the property was very nice compare to other dealers but I will go insidecnect time and give you. Scoop as always stay tune ..
hannah aldridge
Walt Jakubisyn was the most helpful car salesman I have talked to after going to 4 other dealerships and got no help. He was understanding to my situation, and helped me in any way he could! I walked out with a brand new car which I never thought I would after the luck I had with other dealerships definitely recommending him to my family and friend. GREAT EXPERIENCE!
Mikey
I bought a 2014 Nissan frontier from Harte Nissan coming up on 2 years ago.
Now I'm sitting in a KIA dealership looking into a seltos for my wife. It's been an absolute disaster to try and buy this car even with her phenomenal credit score. They've been trying to hustle a price for way to long.
I wish this Kia dealership was on par with my experience at Harte Nissan. I walked into Harte Nissan, told them what I wanted for trade and price of the used frontier and with out question it happened. I was in and out under 3 hours. Hands down if I still lived in CT.. I'd be there again.
Roland Briere
Purchased a used Pathfinder. Zero pressure. Painless experience. First rate service.
Would certainly recommend anyone to give them a look.
Many thanks tosales associate Ben Gallup for his assistance.
September “Septemberist” InBloom
It was a pleasant car shopping time at Nissan in Hartford. Edin Ahmetovic is a very helpful, knowledgeable and professional salesman. Would recommend this place and its staff to anyone who's in need of a good car :)
Susan Brainard
My husband and I went to Harte Nissan because I was at the end of my lease. As we were looking around La Quea Rayon asked if she could help us. I told her what I was looking for and she asked me what I preferred for colors, accessories, etc. Five minutes later she came back and said "I have what you are looking for!!" By 2:30 p.m. we drove my brand new Altima off the lot! This is my 4th lease and 3rd and last Nissan dealership. The Harte staff were helpful and friendly. We got a bill from Nissan we felt was in error. My husband took it to Harte this morning and it was straightened out immediately, just an error! I have been recommending the Harte dealership to anyone who asks!
OEFbandit510 CIB
Recently discharged from bankruptcy and in need of a dependable mode of transportation. I went to a few mom and pop style dealers who told me they either outright couldn’t help me or wanted more money down then I had. I then by chance saw and add for Harte. Set up an appointment and within two hours had an approval and a certified used car picked out. Thank you Shefe and Mr. Singh.
Tru Hoang
I came in with the purpose of getting an oil change and I ended up buying a car. LaQuea was very helpful and knowledgeable, made my purchase an easy and painless experience. The dealership has a wide selection of vehicles and the staff are very helpful, not one point where I felt I was a customer and they were there to up sale me, but more like a friend. Would highly recommend Harte Nissan to everyone. Thank you again.
Angela Cretors
Can't say enough great things about the folks at Harte Nissan. Every service appointment has been excellent in terms of customer service, timeliness, care of my vehicle and just the little things that I might ask about. I will certainly be a customer for life.
kristyn leary
We worked with Scott MacDonald. He made the whole process easy, and answered every single question we had. It was not intimidating at all. He was organized and works diligently to find us the car we wanted. The whole process was efficient and I would use Harte and Scott as our go-to car dealership again.
Sue Russell
We purchased a used Altima at Harte and we had a very positive experience with our salesperson, Scott. We truly appreciate the upfront approach to providing us with their best price. We are not big fans of the "back and forth" approach to buying a car and the "pushiness" that sometimes happens with salesman so this was a refreshing experience! Thank you.
Arline Brady
We had a great experience at Harte Nisson. Our sales associate Ben Gallup was so helpful and knowledgeable we would send our friends and family to do business with him any day. If we were to rate Ben we would give him a 10 plus.
Tasia Walton
My experience is always good with Harte Vinny my service advisor he was phenomenal he went above and beyond. I had some repairs to be done he always made sure I was informed throughout the whole process. My car sounds great.
Neil Callahan
This was our first service “checkup” for our new Sentra. The Service staff was amazing! VERY Customer friendly. We love the attention to detail by each person we talked to. This is the BEST dealership I ever dealt with. THANKS!
John Whitcomb
I went in expecting to be hounded by pushy salesmen as soon as I got out of my car to look at the Nissan Rogues in the lot. Well, that didn't happen and I was able to check out the new and used inventory at my leisure. Once I honed in on a vehicle my wife and I drove to the front and walked into the salesroom. John met us and asked if we had any questions he could answer. John was very easy going and not at all pushy or overly talkative, which put me at ease. The whole process of buying my new 2017 Nissan Rogue was painless and anxiety free. While working the numbers there was no hard sell and all options for finance and lease were explained. I would recommend to a friend.
Martila Seals
My sales person was Mike Veprinsky. He provided excellent customer service. If you are looking for a new or used vehicle Harte Nissan is the place to go. They don't pressure or hassle the customer, he answered all my questions. Thanks for the quality service.
David Wolf
Everyone I dealt with was courteous and professional. Everything was explained to me completely. I was communicated with each step of the way. Very satisfied with the people I dealt with and the service provided
mike voight
Edin, our sales associate, Babak, our sales manager, & the "singing-actor-restauranteur" finance guru, Jarrod, were outstanding! The purchase of our 2017 Nissan Leaf could not have been easier. They were on top of everything, and even went WAY out of their way to register our car out of state. I recommend this team and this dealership highly. Thanks again Harte Nissan!
ashlynn douglas
Always exceptional service ! Harte is not the closest dealership to me but I will continue to drive past all the other dealers to have my vehicle serviced at Harte! Ian always takes good care of me. Highly recommend !
Amber Paradis
My experience at Hart Nissan was a pleasure!!!! I've waited a long time to get into a new car and these guys did it for me within a few hours with no stress or pressure! My saleman was Scott Macdonald, he was awesome!!! The financal part of things was also a good experience Jarrod Novak listened to and took into consideration where I wanted to be with payments and made it affordable! Overall a very good experience from the mintue I walked into the minute I left ! I recommend everyone to go to Hart Nissan in Hartford CT !
Michelle Combs
Our visit turned into hours looking at, driving, and planning for the purchase of our new car. This was on a Sunday and ended an hour after closing but not once did we feel rushed at all! I am VERY happy with my new Pathfinder and will surely send friends to Harte!
jagannathan govindarajan
I had an excellent overall service experience thanks to Service Manager Viktor Schmidt. The way he relates to people is excellent and so is his technical expertise. He took the time to explain everything and for once, I truly felt like I was a customer at a car service center!
Jayden C
Purchased a 2019 Rouge On Saturday 10/30/21 my salesperson was very helpful as was the finance manager in at 11 and driving home my new car 3
I would highly recommend Harte.
Dave Burns
I have bought two Maxima's from Harte, both great experiences. I also take my car in for service and have always been treated well.
They make suggestions on repairs and have always been up front and honest on the ones that I need donea nd the ones I can put off when I don't want to spend money. Also got a great price on my trade in.
William Masterson Shah
Went there for two times, first time just to look for what they have in stock and on the second day bought the Nissan Rogue. The sales guy, Walter Jakubisyn is a nice and informative person. He helped to find and choose the right car for us in the price range and features. Must recommend the place and the person just I mentioned.
Dave Andrulitis
I have always experienced excellent customer service and vehicle maintenance at Harte Nissan. First vehicle I purchased at Harte was 1985 and have serviced several others since. Most recent purchase was a 2017 Pathfinder which is exceptional.
Jonathan Schomer
parts guys are great to get your new original Nissan parts..
Ian Limuel Dimaandal
I just moved in to Hartford from California and had to get a new car. One of their representatives, Mr. Walt Jakubisyn, assisted me throughout the process of getting my new car. Unfortunately, I got an accident and he was on top of everything and helped me get my new ride immediately. I had a great experiences with my them. Thank you very much for all the help!
Jerome Houle
I have been a long time customer of Harte Nissan. I have bought several cars from them over the past 8 years. My most recent experience was second to none. To be honest every time I go to Harte Nissan of Hartford the experience is always top notch. My most recent car buying experience was no exception! Damon Polance and Laquea treated me and my kids amazingly! Damon is the GM and he took several hours out of his busy day to make sure my car buying experience was nothing but the best. I have mentioned it before in other reviews of Harte Nissan of Hartford and I will say it again...I pass at least one or two other Nissan dealers to go Harte Nissan in Hartford. I have never had an issue they stand bye there word and I have never ever been let down. From Sly, Shane, Jamel and Vinnie in service to Laquea in sales and of course Damon the GM Harte Nissan is hands down the only Nissan dealership you need to go to. I travel quite far just for an oil change that could be done 10 minutes from my house. I obviously wouldn’t go anywhere else for service or the car buying experience. Keep up the outstanding customer service Damon your time and knowledge of what is best for me and my family are invaluable! Thanks again for everything!
Mike H.
Southington, CT
marty fortin
We just came home with our second Murano. My wife loved her first one so much we went back to Harte for the second. We have had such good luck with the first one and hope to have with the second. Walt Jakubisyn was the sales consultant and spent a lot of time explaining the various functions of the car taking time to explain to my wife how the navigation works and connected her phone as well. We are keeping our fingers crossed for the future reliability and are glad to have done business with Harte.
Stacy Leigh MacDonald
I just bought a 2017 Nissan Armada. The vehicle is pristine! Scott was fantastic to work with and went over the vehicle from front to back to show me all the gadgets and buttons. He was also available after the fact when I had questions too.
kyle whalen
Arnold from sales & Jarod with finance were awesome!
Bruce Silver
It was almost 11 years since I had to buy a car. The experience I had with Harte was amazing. From the time I first walked in the door to the time I was driving home in my new car was Less than 3 hours. All the people there were amazing. Best experience I ever had buying a car. I have owned 7 in my life. I purchased a NISSAN Rougue. Great vehicle. Thanks again to all the people at Harte NISSAN for all your help.