Reviews of XYZ Motors. (Car Dealer) in Grand Rapids (Michigan).
XYZ Motors
4855 52nd St SE, Grand Rapids, MI 49512, United States
Description
Information of XYZ Motors, Car dealer in Grand Rapids (Michigan)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of XYZ Motors
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–8 pm
Wednesday
8 am–6 pm
Thursday
8 am–8 pm
Friday
8 am–6 pm
Saturday
10 am–4 pm
Popular times
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Reviews of XYZ Motors
Cory Oom
Best car buying experience by far! Had to look several places and was more than disappointed in local dealerships. James was very professional and made my wife and I feel confident that we were making the right decision. The indoor warehouse is a unique experience and feels a lot like the freedom of exploring at a car show. I will absolutely be going back in the future.
MattHolly Dahm
Such a great experience. Purchased a beautiful 2016 F-150. Sales staff was friendly and quick at what they did even though they were busy. Vehicle is super clean. I can’t say enough good. Even had a slight issue afterwards and they took care of me. So thankful to have found quite possibly the best dealer in west Michigan
Danisahuman 1
Great communication with the whole team, great attitudes; we were treated very well. The whole process was quick and easy. Very clean lobby and indoor show room. Exceeded our expectations, and I don't think I will ever go to a different dealer. There was not one negative thing I could say about the building or people.
Their business cards are impressive too and reflect who they are. Looking forward to future business with this team.
Hope Detloff
My husband and I recently purchased a van for our growing family and had a great experience at XYZ motors. We visited several dealerships during our search and XYZ was the best experience by far.
Brett was very helpful during our first visit, without pressuring us or hovering while we took a look at the vehicles. We left with quotes and were able to take the weekend to think about our decision. We returned on Monday and although Brett was not there, we were assured that they work as a team and are not competing for commission. Gabe was able to work with us and treated us in the same manner as Brett. Gabe helped us finish the process and we bought a beautiful van and took it home that same day. We love our new vehicle and are very happy with our purchase!
Brett Harris
Great experience here buying a used Tesla model 3. From the start, all the sales people I talked to were friendly and answered any questions promptly. Was explained to me that they all work as a team, not competing with each other for sales. Website is well designed, great photos of the car made me feel confident leaving a deposit without seeing the vehicle, since I live about 2 hours from the dealership. Worked with me to get a good price on my trade in. After purchasing the car, my wife remarked that it was the quickest vehicle purchase we had ever done. Well done XYZ Motors!
daniel williams
Purchased a 2021 Dodge Durango from XYZ motors and worked with James. James, and the entire XYZ team were incredibly professional. I purchased out of state and James handled all the leg work of getting it from Michigan to North Carolina within 3 days after purchasing. The price they quoted was the price I payed out the door. No hidden fees or screwing around. Couldn’t be happier with my experience 10/10.
Noah Higa
XYZ motors is a 11/10 would recommend to anyone who’s in the market for a great car and even better experience. They stand by there word they truly are the best non-traditional used car dealership.
I will never, ever, step foot into a “Big Box” (BMW, Audi, Mercedes’, Ford, Ect.) again.
The experience at XYZ starts before you even enter the door, the online process to schedule a test drive and start building a relationship with the team is a customer oriented and modern process.
When you do open the front door, you’re instantly greeted by what feels like a “kid in a candy shop” vibe….instead of feeling like your walking into an episode of shark tank with those Big Box salesman breathing down your throat already judging your credit based off how you look or what you drove in.
I want to give a Special thanks to Brett and Jason man, i set my appointment up online at 3am on a Wednesday and Brett replied to me THAT morning not even 2 hours later ready to get the ball rolling and that set the tone for the rest of the process. I purchased the vehicle the following Tuesday (i needed some time for a $ transfer, the wait was on me not them) to only find the vehicle had some alignment and steering issues. As soon as i got home i called Jason and he connected me with Dykstra Auto of Kalamazoo (i live in Kalamazoo, not Grand Rapids). Dykstra Auto prioritized the issue and got me into the shop THE NEXT DAY to take care of me (i called 10 minutes before they closed if that tells you anything), i got the vehicle back same day and I now have my dream 2018 BMW that drives like a 2023 BMW and both teams took care of EVERYTHING.
Oh last thing, Brett wrote me a HANDWRITTEN letter thank you letter after everything was done….i guarantee a big box dealer won’t do that lol.
XYZ motors is an efficient team of well rounded and diverse individuals who work around the customer, i will be doing all business through xyz and never again a big box dealer.
Thanks Guys,
-A Content & Happy Customer
Scott Neeb
Great experience here. James made things very easy. Vehicles were in much better shape than other dealers I've been too. Prices are average but competitive. No hard sale on warranties or financing. And it's all indoors so no weather to deal with while you look around. Highly recommended.
Wael Taleb
Best customer service I’ve ever experienced buying a used vehicle. Emmet took care of me and was awesome to work with. Great selection of cars and trucks. I drove from Metro Detroit, test drove the truck I had my eyes on, it was as clean as promised and drove it back home. It was definitely worth the 3 hours drive. Oh and the showroom is amazing too! Would definitely recommend them if you’re in the market for a vehicle.
Sarah Gelinas
Amazing experience purchasing a car with XYZ Motors. Dylan was awesome and made the process very simple. He was patient, had a lot of knowledge about all of the cars I inquired about, and found me exactly what I wanted within my budget. I could not be happier with my experience here and would recommend it to anyone looking for a new car!
Frank Pastucha
These guys are great. They work as a team they help each other out to give you the best service. I worked mainly with Brett he did a great job for my wife and myself. Great price on the truck I bought. If your looking for a vehicle I really suggest you stop by here and see this team. You will not be disappointed.
Absalom Mueller
I really enjoyed the buying process at xyz motors, an added bonus was the fact that we visited during the last blizzard and we were the only ones there.
Having all the vehicles inside, clean, dry and warm was how car buying should be. Gabe was very helpful with directing me to the vehicles I wanted to look at and then leaving me to look them over. He gave me plenty of time to view them and then showed up just as I had questions. Gabe has a great personality and was very professional in answering questions and making sure the process was as smooth as possible.
XYZ motors has a great selection of used vehicles, I was very impressed at the quantity and quality of the trucks they had. They had more used Dodge 1500s than my local Dodge dealer.
Thanks again Gabe for working with me through the holidays to help me get my dream truck.
Chad Cousineau
Still looking but very impressed with the staff. Definitely a way better experience then with past dealerships. Been working with Gabe on finding the right fit and he's been a great help. Will definitely recommend XYZ Motors to anyone looking for their next vehicle.
Well the right fit came in, Gabe actually reached out to me about it. Came in test drove it and now I own it. Thanks again Gabe and the XYZ motors team, great people to work with.
Dick Evans
I recently bought a vehicle from XYZ from 1500 miles away, sight unseen and with no warranty. They ably arranged for shipment by a competent third party (Dash Auto Logistics). It arrived promptly in fine shape except for only one small problem: the radio didn’t work quite right. However,, after a few phone calls XYZ courteously handled the issue and all is now well.
Special thanks to salesman Brett B and sales manager Jason M .
I’m now a satisfied long-distance customer.
Based on my experience, XYZ is a trustworthy car dealer.
J P
I worked with James, who was an excellent salesman by the way. This place exceeded my expectations from the minute I walked in the door to the sec I pulled off the lot. Everyone there was very friendly and customer service was off the charts. Very nice indoor lot and I won’t spoil it but they definitely know how to show hospitality. I am completely satisfied with my vehicle. I drove 5hrs to buy my truck and I’d honestly do it again over anything local because of the way they do things. ⭐️⭐️⭐️⭐️⭐️ Happy customer.
Andrew Osorio-Torres
James was really helpful and knowledgeable about the vehicles they had at XYZ motors. You can tell he knows cars and that he tries his best to make sure the customer feels welcome there. The whole atmosphere at that business felt progressive and refreshing and the transaction went smoother than expected thanks to James experience in this area! Have a great time skiing my dude and thanks for helping me get into my first Camaro! 😁
Andrew Gauthier
I read the positive reviews and was impressed, but still skeptical. Then the experience was everything everyone else was raving about, and more! Michael handled every step calmly, professionally, and in a highly organized manner. In the almost 20 car purchases I've made over forty years, from my first (Ford) to my largest purchase (Ferrari), this company stands out as one of the best!
Jason Badia
Gabe was professional from initial contact over email and text messages to in person. He showed me the vehicle I was interested in and gave me plenty of time to look it over without hovering over me. Before the test drive, Gabe, drove the vehicle out of the warehouse to the front door, where he handed over the keys and left me to my own. During the purchase process Gabe did not pressure me to buy a warranty or try to upsell.
XYZ Motors location is a 2 hr easy drive for me, however, during the test drive I noticed the Airport was less than 5 min drive for anyone looking to fly in. The facility is super clean and well maintained. Before heading into the warehouse I was offered anything in the well stocked and clean kitchen, which included variety of drinks including bottle water/sodas/coffee/etc, and snacks including chips/crackers/ice cream/beef sticks/etc. After test driving and again throughout the purchase of the vehicle the hospitality was offered again. This personable touch was much appreciated!
This was my first time working with XYZ Motors and will definitely keep their inventory bookmarked for future purchases.
Ben Perry
I just recently bought a used truck from this place, All I can say is WOW, on so many levels. My salesman Brett was great, very Low pressure No pressure kind of guy. Definitely not what you would think of when you think of a car salesman. The customer service was very professional with a personal touch. Never thought buying a vehicle could be so easy and well, just chill. Not once did I feel like I was being taken advantage of, like I said before, NO pressure at all. Now lets talk indoor showroom. How nice was this, doesn't matter if its cold or hot, rainy or snowy outside, its climate controlled and super clean. If you want to crawl on the floor to look underneath while checking a vehicle out, you can do so and not have to worry about getting dirty, Nice! Everything about this facility, staff, and experience was great, NO Shadiness, GOOD Quality used vehicles, and NO Preassure. Thank You XYZ Motors, and Thank You Brett!
Amber Westedt-Cook
Had the best experience buying my truck. James was very friendly, kind, understanding, and helpful. The indoor show room is great didn't have to look at it in the rain and cold. The entire process was quick and easy. Will definitely be back and recommend XYZ.
Johnny
Out of state vehicle purchase experience...
Customer service: 10, Gabe was a phenomenal salesman.
Communication: 10, I was kept informed through the entire process, via text, email, and mobile phone
Administrative paperwork: 10, All signature required documents were overnighted with return prepaid envelopes included. My state required document's were signed, notarized and returned promptly.
Transportation: 10, XYZ offered to coordinate the pick-up and delivery of the vehicle, however, I chose to fly in and take possession, so XYZ picked me up at the airport.
Extended Warranty: 7, I initiated conversation about the extended warranty ( it may or may not have been coming anyway). This is where your personal discretion and finances comes in. Gabe offered me pretty much a robust warranty, however, due to the all the additional premium features of the vehicle, I chose two options which essentially made it a bumper to bumper. I didn't notice there were add on options until the first draft of paperwork was sent to me. My personal opinion: we could have spent more time going over the warranty.
After the sale service: 10: After the title paperwork was sent to me and I was ready to register it in my state, I found out there was an additional required form for out of state title transfer. I sent the paperwork to Gabe, which I was unaware of was on vacation. Jayson, another XYZ salesman/employee, noticed my unanswered communication and responded right away. He inform me that Gabe was on vacation and he was available to assist in his absence. I resent the paperwork to Jayson, who had it signed, notarized and emailed back to me within minutes (stamp notary). I registered the vehicle the next day. Way to assist Jayson!
Truth in advertising: 10, The Online site was very detailed in the description and had plenty of pictures (all in great lighting). I looked up the VIN on a VIN decoder website, so I already knew the car had everything I wanted. Buying anything online, one never know's what the difference is between what you see and what you get. When I showed up at the dealership, the car was exactly what I saw in the pictures. There were no dents, dings, tears, scuffs, rust or damages that were conveniently hidden from the camera. I was impressed. I had a 6+ hour road trip home and thought surely something would fail or error out during the drive...nope. I've had the car for almost two weeks and I am still in bliss with it's look and performance. It's a 2016 so it's not perfect, but it was well kept, in above average condition and perfect for me.
Summary: From beginning to finish, XYZ made this out of state purchase a fantastic and painless experience. Not everything went smoothly and a couple of times I did have to make a few phone calls and send a few emails to get into contact with Gabe, but hey, I'm not the only customer, and somebody was always there to back up and assist. Gabe even responded to a few texts and emails outside of business hours. Every experience is different and results will very, but I am an extremely satisfied customer.
Thanks for the new ride XYZ!
Brian Grecu
James was great to work with. Sent an email about being interested in a vehicle. He called me two minutes later. I test drove that vehicle a few hours later and left with it the same day. Appreciate all of his help and his personality with selling me the Tundra. Not that over the top aggressive selling. Will go back for future vehicles.
Katie Olson
Brett was amazing to work with. Very personable and knowledgeable. He helped me purchase my first car! The process was very smooth. I reached out to Brett a few weeks after my purchase with a few questions, he responded right away. I would highly recommend XYZ Motors for your car purchase.
Josh Neilson
Drove 10hrs for a vehicle from XYZ, they were able to do all paperwork and deal with my trade all while I was driving out they even offered to stay open later so I could get back on the road. A perfect buying experience Gabe was very responsive and helped me through the entire process. I highly recommend XYZ for your next vehicle!
Ajw
Bought a 2017 F-350 for $39k, with a Smart Auto Warranty....50 miles down the road the engine light came on. Catalytic Converter is bad. $4,500 fix...not covered under the warranty.
XYZ is making an attempt to cover the repair/cost anyway, as the truck is fairly new, and I spent a lot of money. Very pleased with their thoroughness and willingness to help.
Bob Fredette
Michigan to Massachusetts! I never purchased a vehicle out of state before. I could not find what I was looking for locally. I found my ride at XYZ and it was a very smooth, no haggle purchase and shipping process. Gabe did an awesome job along with his team of getting all the paperwork over and helped me with shipping door to door. We did a FaceTime walk around and things came exactly the way they were shown and described on their listing site. Great job Gabe and team! See you on the next one!
Angie Mares
We bought a Nissan Murano last year. Dealt with Gabe, great experience, and loved the car. Just recently purchased an F150 and dealt with Brett. Again, great experience and love the truck! All vehicles are inside and they don’t follow you around while you look, you get them if you would like help. Would definitely recommend XYZ.
Micah Cajuste
I now know why they are called XYZ Motors; they will absolutely be your last stop when you’re purchasing a vehicle!
I had an amazing experience with them after dealing with a lot of issues with other places.
Gabe was very pleasant, transparent, & professional. He made feel comfortable about my purchase.
I was a little skeptical; due to doing the entire process online & over the phone; he really went above and beyond to get me the info, paperwork(overnighted) & better pricing for shipping the vehicle.
When the vehicle arrived it was better than the pictures!! My wife is very happy! And I good on gifts for the next 5 years! Lol
5 star service! Thank you!
Elyce Coram
Needing to buy a car, unexpectedly, can be a really stressful time, but XYZ Motors made it so easy. I made appointments to look at 2 different vehicles with separate car shops. The first was at XYZ Motors with Brett. After the test drive I told him that I’d think about it and call the following day. He was very gracious and gave me his card. While test driving the second vehicle, I knew I wanted the Jeep from XYZ. I called Brett to see if could go back over to see the Jeep again and he was happy to accommodate. I didn’t realize that the store had actually closed for the night until I got there. Brett went above and beyond by staying after hours to help me and make the whole experience an enjoyable one. I would recommend XYZ Motors to anyone and to ask for Brett Buskard!
Curtis Jones
This has been the best experience of buying a vehicle I have ever had. Yes, this is an indoor lot that will turn some people away because you can’t get in and out without being spotted… BUT, I felt no pressure. I got to look at all the vehicles without a salesman breathing down my neck and I was given distance. Which was really nice. There was no hiding in a back office while they “crunch numbers” Brett turned his screen towards me as we talked numbers. No pressure any part of it… I would suggest anyone I know looking for a vehicle to check out XYZ Motors.
Rylee Badger
I was a first time buyer and Brett made these process so easy! Never pressured me into anything. Went and looked at the vehicle on Friday, and brought it home on Tuesday!
Will definitely come back and recommend XYZ to anyone looking to buy a car.
Kelly Milanowski
Have you ever had fun while buying car? Me either until I met Gabe! He’s honest, knowledgeable, and accommodating. 10/10 would recommend.
Shane wheelock
I stopped in to look at a truck that was on their website. They took me to where it was located in the indoor facility. Never once did they try to Sell me anything. I came back the next day and took it for a drive. The whole process was the fastest I have ever had in 40 years of buying a vehicle at a dealership. Zero pressure. I highly recommend. Thank you XYZ.
Joe Broekhuizen
I would highly recommend XYZ Motors to anyone. James was really helpful and very low pressure. My wife and I were able to look around at our own pace and find something we truly loved. The indoor showroom is an incredible feature and the QR codes on each vehicle make looking up specs and pricing efficient and easy.
Jenna Potter
Great experience with XYZ and Emmett who assisted me in my purchase. Called him up about the Subaru Crosstrek and within that phone call he said he’d drive the car over to my mechanic for me. We did it the next day and again assisted in bringing the car back, couldn’t ask for a better and easier car purchase. Will be going back for any more purchases and recommending to everyone I know!
Montrell Edwards
Loved the experience. Didn't waste a whole lot of time. Cool folks. I got a soda and some snacks to go along with my Audi. Oh and Brett was the man too. He took the picture.
Yessica Garcia
Overall a great experience buying from XYZ thanks to Michael! Everyone there was great and friendly. The process was smooth and I left very happy with my purchase. I loved the indoor inventory, it was great to be able to look at the vehicles indoor. Great selection and prices!
Barbara Peay
Emmett DeJong was an excellent sales associate. He was relaxed in his approach, never pushy yet didn’t hesitate to answer any questions I had. His personable approach and reassurance took away any concerns I had. Additionally, the indoor setting made the entire process comfortable, the building and vehicles are immaculate and the prices are fair. The car I purchased was clean and ready to drive so I didn’t have to wait for delivery. I drove home in my new car the same day. I highly recommend Emmett DeJong and XYZ Motors. I will be returning for my next vehicle.
Megan From Jenison
This is the 2nd car that we have purchased from XYZ and have yet to be disappointed. We dealt with Gabe at the dealership and we were impressed that he remembered who we were from when we bought our last vehicle. It's also nice that they offer a small discount to returning buyers. If at any time I was to need another vehicle (hope not for a while) I would not hesitate to check with XYZ first.
Steven Novark
Prob one of the easiest and best auto buying experiences I have had. On top of that I bought the vehicle all the way from Texas. Truck was just as I expected great communication, was able to finalize the deal and get the truck down to me within a week.
Adam Dingman
I had a fantastic experience purchasing my Silverado Trail Boss from XYZ. Brett was a stand-up salesperson and a real joy to go through the process with.
I walked away with the exact vehicle I wanted within an hour or two of walking through the front door. Highly recommend!
Jessica Strong
Extremely good experience! We had the pleasure of working with Gabe and James. They were both very helpful. James made sure the entire process was smooth. We we always go to XYZ motors for any vehicle purchase.
Michael Szemborski
We recently bought a car from XYZ and the entire expierience was great from start to finish. The staff is very knowledgeable and the manager was helpful with quickly answering any questions we had even after we had bought the car. Fantastic place to buy a car, 5 stars!!
Scott Russett
I recently purchased a vehicle from XYZ motors and dealt with Brett. Brett was very friendly, knowledgeable and helpful. The dealership was beautiful. Whoever they have purchasing their vehicles has a tremendous eye for quality vehicles. The entire transaction was easy and friendly. I felt no pressure and enjoyed the transaction. Very highly recommend XYZ motors and Brett!
Edit: I also wanted to add that when I purchased the vehicle, the battery in the key fob was low and was creating an error message every time I turned the vehicle on. Brett went ABOVE AND BEYOND to get a new battery shipped directly to my house. I appreciate knowing that I bought this vehicle from someone who truly cares about his customers, instead of just feeling like another "number". I recommend buying from XYZ!
Joe Tizedes
This was the easiest car purchase I've ever had. Emmett was very professional, answered all my questions, returned calls promptly, and honored the price posted with no shenanigans. Emmett even stayed late to meet us because we we had a long drive and were running behind...shocking for a millennial :)
Their dealership is in doors which worked out great since it was raining.
I would not hesitate to recommend Emmett and XYZ.
David Droge
I am very pleased with my experience buying from XYZ. The truck I bought looked brand new even though it’s a few years old. Gabe is a great salesman. He was helpful and nice!
Kylee Prado
I have not bought a car from them yet but they were very helpful and responsive while I was looking at one of there vehicles. I appreciate the videos of the underneath of the vehicle. Also their dealership is very close to the airport. Overall good experience and will keep them in mind for the future.
Darrin Tinklenberg
Thank you Brett and Gabe for your professionalism shown during my time working with you when I was looking at a vehicle that XYZ Motors had in stock. Even though the vehicle was not purchased, I enjoyed all the communications we had and will definitely keep checking in to XYZ Motors for vehicles I am in the market for. Thanks for the value you placed on me as a person and potential customer!
sherylkaschner
Beware of hidden problems with cars from this dealership. I purchased a 2016 Buick Encore three weeks ago. Small issues at first nail in tire. Week three engine oil cooler and ac compressor both leaking oil. Repair costs were $2900. Just look more throughly than I did. XYZ paid half the cost of reasonable repair for these issues $928.
Thank you for stepping up😊
Dennis Hansen
Fast and easy. I found the truck I wanted at a great price on my lunch hour. Gabe got the process done quickly so I could get back to work on time with no issues. Overall a great experience and I would highly recommend!!!
Jeremy Winkworth
It was a pleasure to work with James. He made it the perfect truck buying experience. I highly recommend XYZ Motors!!!
Chris Burgess
I recently purchased a 2020 Tundra from XYZ Motors. Mike Gruber went above and beyond! Mike and the XYZ team handled my trade in and all the paperwork for the transaction smoothly and with great communication. I wouldn’t hesitate to sell or buy your next vehicle from XYZ.
Sarah Pifer
I worked with Brett at this location and had an awesome experience. He was very patient and he didn't try to be pushy on anything. So far the best experience I've had buying a newer vehicle compared to other companies.
eg (invokereform)
Wonderful facility! great cars, incredibly professional and down to earth staff. James made the whole vehicle purchasing experience for me stress free and simple. I was in and out in no time with my new vehicle. Great experience overall I will definitely be keeping this place in mind for future purchases.
Claude Ockert
I recently purchased my dream truck from XYZ and let me tell you, if you want a great experience ask for Gabe Sheeley. From the beginning he made the process seamless and easy. From now on I will be coming back to him when I purchase any vehicle because he is a young guy that’s working hard and making a great name for himself. If I could give him 10 stars I would but google only lets me give five so I’ll have give the next five when I buy my next vehicle. Keep it up Gabe and thank you again!
Lomax78
Had a great experience buying a car from XYZ Motors. Gabe was knowledgeable, courteous and did not pressure me to buy a warranty or try to upsell. I would definitely buy a car from them again.
Maclaine Sorden
James Hays was honest, helpful, and flexible throughout the entire process. I was international for work so he set up a time to chat via WhatsApp and show me the truck. Very responsive and professional. I would buy from XYZ Motors again.
Justin Morris
Emmett was an excellent rep, made the process simple and easy and was not pushy about add-ons. Highly recommend.
Andrew Stevenson
Met with Mike and James to look at a few SUV's. This place is as accommodating as it comes! Couches, flat screen tv's, a massive selection of vehicles (that you are more than welcome to test drive) and a staff that looks happy you walked in the door. I left there with a (new to me) SUV and a smile on my face. If your looking for a new vehicle wether it be a base trim to a full on bells a whistles package I would highly recommend XYZ.
June Stone
We had a great experience. Gabe was very friendly and knowledgeable. The truck was exactly what he said it was . Worth the drive Quick and hassle free buying experience. Thanks again xyz!!
Jenna Wenger
Would recommend! Loved the process here and Brett was great. Will be coming back again
Aaron Hotovy
From start to finish this was a great experience buying from XYZ. Brett was wonderful to work with. Professional, timely, and answered all of our questions. Highly recommend dealing with XYZ especially in the winter with their indoor showroom! Great work all around.
Robert Walsh
Gabe Sheeley was awesome. He went the extra mile to make sure in it only got the truck I wanted but he even found us financing that beat our bank. This is the way to get repeat customers. Going the extra mile to save you money.
Erica Hepner
I was very impressed with their knowledge and how easy they made this purchase and process. The dealership is spotless and extremely classy. I 10/10 recommend them especially Michael!!
Justin
Worked with Emmett on getting my new truck. It was quick, easy and everything he said it would be on the phone. The whole experience was great and would highly recommend going there.
Mick McGirr
I had a great experience with James. I am an out-of-town (Arizona) buyer and had a busy couple weeks. James and XYZ accommodated all of that to make sure I ended up with the truck I wanted. Thanks, XYZ!
Alyssa Degregorio
Thanks to the team for working with us during a snow storm to get us in the vehicle. They were not pushy and very transparent. Thanks Mike Jason and Gabe. The building the very clean and they are welcoming. Love the Lexus!! - Mrs Miller
David Fairchild
My wife and I showed up around 5pm on a Friday night to look at a truck we saw on CarGurus. Although we didn't have an appointment, Mike Drake met us at the door and allowed us to take a rest drive. Ordinarily this would be expected, but in COVID times, it's above and beyond.
Mike was professional and knowledgeable about the truck, that was in amazing condition for a 10 year old vehicle. I've been buying cars for 35 years and I've never seen so many clean used cars in one place. Their showroom (warehouse really) was filled with many great options and they were all spotless. Soon they'll move into their new much larger location.
After our test drive we made a deal and quickly went through the paperwork Their staff all stayed late while we wrapped everything up just so we wouldn't have to come back on a Saturday. After the sale Mike hooked us up with their supplier for an inside price on upgrading the tires in a few months.
Bottom line, I highly recommend you give them a call and check out their inventory. We'll definitely be back for our next "new" car.
Joshua Stoll
These guys rock. I hate buying cars and Dylan & the XYZ team made it super easy, plus they were very COVID cautious, which made us feel even more comfortable. Their entire inventory is inside, which for this time of year is SO nice. There's no chance I'll be going anywhere else the next time I need to buy a car. Thank you!
Timothy Eldred
Are family are repeat buyers for one simple reason…there’s no easier way to buy a car. The price is fair. The process is simple. The people are pros. XYZ is the new standard of car buying!
Zach Kaloustian
Very friendly staff and easy buying process. I recommend Emmett if you are looking to purchase a vehicle.
Dwight Martin
I was totally happy with my experience with buying a truck from XYS Motors. They are not your typical salesman who try to tell you all the reasons why you should buy there products instead these guys are super helpful and they answer your questions honestly. Gabe even text me additional pictures of the truck that I requested and they helped with a smooth transaction with the paperwork. They even offered to pick us up at the airport when we come to pick up our new truck, I never bought a vehicle out of state before and was always hesitant about buying a vehicle with only seeing pictures but I couldn't be happier with how it all went! Thanks Gabe for all your help! I'll definitely be checking back for my next vehicle!
Kim Cooper
I had a great experience at XYZ Motors. I found a great truck in tip-top shape at a fair price with excellent customer service and attention-to-detail. Brett was a wonderful salesman and I didn’t feel hovered over or pressured. Emmett was awesome as well. I highly recommend this dealership.
Anthony Helmholdt
Found the car online, went to their warm INDOOR showroom and explored the vehicle in a clean and rain-free area before purchase. The staff was beyond cordial, and very helpful. 100% recommended checking them out.
Jeremey R
These guys are fair, and straight forward. They kept their promises and followed through with everything that was discussed from the very first phone call, to me having my dream truck now sitting In my driveway. I'm a pretty big critic when it comes to customer service, and these guys surpassed any expectations that I had before walking in the door. Thank you XYZ MOTORS, you have given 2020 an excellent start to an up and up year. Which, is the direction I was hoping for this year.
Carrie Napper
Loved my experience here. Gabe was friendly and informative…. And funny! Loved our experience here. We are and will be repeat customers!
Mikyver 13
XYZ Motors is my favorite dealership and I'm all the way in Texas. I worked with James Hays virtually and it was the best car buying experience I've ever had. Great communication and just a great guy to do business with. Very trustworthy and human, unlike many "car salesman" stereotypes. I may be across the country, but I still know where I'll buy my next car and who I'll work with. Thank you, James and XYZ!
Zack S.
I want to thank the staff at XYZ Motors for today.
I found out that old vehicle needed about 4500 dollars in transmission work at 3:30PM today, definitely more that I wanted to spend on a 12 year old vehicle.
I had been talking to Michael at XYZ about a vehicle. I got approved. papers signed and out the door with a new to me vehicle just about a hour after they closed for the day.
Definitely recommend them 100% if you are looking for a new vehicle. BTW the entire showroom is indoors. no dealing with the heat. huge plus!
Dave Teitsma
James was great! Talked to me about the car I called on, and when I came in he let us have the run of the showroom. The QR codes on every windshield give you easy access to all details, including the CarFax. No pressure sales approach and easy paperwork process. Great allowance for our trade-in too! I will definitely refer folks to XYZ when looking for their next vehicle!
D L
Second car I have purchased from XYZ. They sell good vehicles at good prices. No pressure. Easy to deal with. Quick process. These vehicles are not clunkers like other dealers try to sell. I worked with Jayson and he was great to deal with. When I need a vehicle in the future I'll definitely check with XYZ first.
Update 2-27-23
Just purchased our 3rd vehicle from XYZ. Emmett was our sales person. Same great experience as last 2 purchases. Highly recommend them for your vehicle purchase.
jeremy smith
Smooth transaction, awesome showroom, excellent pricing, not sure what more you can ask for. Will recommend and shop again.
Emmett was great to work with. A+
Dennis Zain
First of all I would like to Thank XYZ Motors, What an amazing experience from the moment I walked into the door to the time I drove away in my awesome 2015 Cadillac Escalade,
Brett has been incredibly helpful and kind, He has very Quick with his Responses, Cheerful and honest, He was very understanding and answered any questions I had, He was Patient and kind and I never felt rushed during the process and the process was very quick, How good business should be done, I can't Thank Brett enough for all his help, I highly recommend XYZ Motors one of the best place in town.
Katie Niemchick
Brett was great to work with! This was our first time buying from XYZ Motors and it was a great experience. We loved the indoor sales floor, the relaxed setting and the no pressure sales. Brett made everything super easy. My husband and I love our new truck!
Tom Davies
Amazing selection of vehicles you can sit in and turn on right in the warehouse. I'm sure they have something you need here and the way of a new automobile for you or your family. I am very happy with my purchase and my experience with the friendliness with each and every one of the knowledgeable sales people that are here. Emmett De jong did a great job helping me all the way start to finish. I think this indoor warehouse is a really cool idea. And, it's a no pressure place. You simply look for what you're looking for and they help you through the process. This is how buying a vehicle should be.
Swill Will
Just bought a 2015 Dodge Ram Sport. Awesome truck and Gabe was great to work with. He's diligent and attentive to your needs. Excellent staff all around. Highly recommend.
Jessica Newell
Excellent place to buy a car!! No pushy sales people or pressure to overbuy! James was super helpful and considerate of our needs. Fast friendly sale and will tell everyone to go there!!
kirk roedel
Great experience at XYZ. Brett was easy to work with from the sales side. Once we made the buy decision, completing the sale went very fast. I look forward to working with them again.
Kathryn Avery
I had a great experience working with James to get my new Explorer! They weren't pushy at all and answered all of my questions along the way. Highly recommend!
Mike Barrette
The staff Jason James and Gabe were awesome super polite and so nice to work with. Answered all my questions and got me out the door in my clean new 2014 Ford F-150. The truck was spotless the oil was fresh the brake pads were good the calipers were shiny. I'm expecting to have this vehicle for a long time with little maintenance
Jon Winter
My wife and I had a great experience buying a vehicle. Being indoors was awesome, and the low pressure atmosphere made us feel comfortable looking around. James was very knowledgeable and we found a great quality car. The game area was also nice to keep our son occupied while we had to adult for a while. Thanks guys!
Lori Walker
The best experience we have ever had car shopping!!! There was no pressure at all, the whole crew was great!😊 Brett was our salesman and he was awesome. Will definitely do business again! A+++++ …
David Baumia
Very respectful and relaxed place. Gabe explained everything perfectly and walked me through everything. I am very impressed
Carl Fritz
Emmett was our sales person he was great. Very nice relaxed setting. Didn't feel pressured to buy something you don't want. Very happy with our experience. Very professional. 👍 …
James Dixon
We all know that there is a shortage of used cars in the market right now.... I had a wonderful experience at XYZ Motors. Very friendly staff. The concept of purchasing a car that is totally coverded is a nice touch... Very, clean car at a nice price... I drove from Batttl Creek Mi. Gabe is wonderful saleman. I look forward to making another purchase from XYZ Motors. Great selection of inventory and a great price on a used market....
Heather True
Definitely would recommend XYZ motors! Mike Gruber Was my sales associate and he was awesome! He made things smooth and easy!
Thank you Mike
Dan Rogers
Was a good experience they handled everything and I had fun dealing with them. Glad I found XYZ motors on my car search. Thanks James Hayes
Josh Crumback
Great experience. Not pushy. Upfront. Only "complaint" was they left us with an empty tank of gas after buying a $26k car..
Jocelyn Meade
Great experience!!! Would HIGHLY recommend them and working with Gabe Sheeley! Very professional, thorough, and fast!!! Thank you
David Stoll
I have probably driven past this place a thousand times and didn't realize it was an indoor car lot. The online inventory was accurate, the people were nice with no sale pressure. Would definitely recommend.
Lamont Brown
I worked with James while purchasing my 2016 Dodge Durango. James was extremely helpful and made the process simple.
Jami Schmidt
Recently purchased a 2017 Audi Q7. James was super easy to work with, transaction was quick, and the vehicle was so clean!
Nicole Burton
Great place to buy a vehicle. James was an awesome help. I would suggest XYZ Motors to all my friends and family.
Mitchell Weber
Did not end up purchasing from XYZ Motors, but they answered every question I had, were very easy to work with and were very helpful. Would not hesitate to reach out to them again for a future purchase!
Ashleigh VanDuinen
I absolutely LOVED XYZ!! They were friendly, efficient, & transparent throughout the entire car buying process. The fact that their cars are stored indoors, their atmosphere, & their laidback, non-pushy sales approach really puts them ahead of any dealership I have ever encountered. We got our Rogue at a great price with low mileage, and even with my tough situation, James did everything he could to help me throughout the financing aspect of things. He was super down to earth and easy to talk to, while still remaining professional & knowledgeable. Thanks XYZ- very happy customers over here!!!
Bill Clancy
Easily the best car buying experience of my life. They offer quality vehicles at a fair price but it's the employees that earn them the 5-stars - friendly, helpful and not pushy in the way people have come to think of "used car salesmen." Worked with Emmett - highly recommend him and XYZ.
Ray Peters
The best experience I have ever had at a dealership. Me and my wife bought a chrysler pacifica from James, he was very informative and even stayed late. They got us a great interest rate and warranty. They also gave us way more than any other dealer on our trade. They even made us an extra key for free. Thank you for the great experience I will be a lifetime customer.
Sydney Ansel
Start to finish we had an excellent experience. I hate buying cars, I can’t make up my mind and feel good about it to save my life. From my very first call everything about this dealership was excellent. James Hays was our salesman and was fabulous.
Ernest Washington
Gabe did a fantastic job with helping us buy our new truck! From the moment we walked in, he was pleasant, knowledgeable, and did not pressure us to make an purchase. He also helped us with our financing options to help the purchase fit our budget. Great Customer Service Gabe!!!
Mark Fritzler
Very cool place. A really relaxed environment so you don’t feel like you’re getting ripped off. They do not hire previous used car salesmen because they do not want them using those tactics when selling cars. That is something we truly liked about this place. Emmett DeJong sold us our 2019 Volkswagen Jetta and he made it comfortable, quick, and easy. Another bonus was when you buy a car you also receive a free XYZ Motors T-shirt!
Breanna DuBois
XYZ Motors made my trade in and buying process so simple and easy ! Emmett worked with me through my entire process - start to finish! Extremely helpful & willing to answer any and all questions. The staff works as a team and there was no pushy sales feel at any point during my process. The cars being inside is just a bonus!! I am very happy with my experience AND new car !!
Spencer Howe
Overall, I'd give them a 3.5. I wasn't over the moon about the whole process, and I wasn't overly upset.
I bought a very clean, very well running 2012 F350 from them just a couple of days ago. I paid over KBB value, or top of KBB value (depending on search) for this vehicle because it is very clean, has very low miles, and a truck style I've been after for a while.
Upon my initial communication via phone with James for the first couple of days when I approached them as a very serious buyer, and had a close friend of mine look at the truck for me in person, the response times were very slow. When I brought concerns to their attention ( leaking pinion seals, some surface rust in areas under the truck) about the top tier priced vehicle, I was made aware that they "consider themselves basically a non negotiating dealer" which in any market, although it is a sellers market currently, no one wants to hear that.
Also I do understand the nature of buying a 10 year old vehicle, what they had it priced at was priced as a perfect garaged over its life no leaks vehicle. Regardless of the initial setbacks I pushed on, knowing I wanted the vehicle. I was finally able to get them down $500 on asking price.
At the end of the day, I made this sale EXTREMELY easy for them. I called them and said I wanted the vehicle, and to get the ball rolling on the paperwork so that when I made the hour drive up there we were ready to go. Gabe did an excellent and professional job with wrapping up this deal. The only faults I had at the dealership was realizing the fog lights were not functioning, and that I was making over a $30,000 dollar purchase to pull of the lot with a vehicle that had an empty tank of gas. When made aware of the minor fog light detail the staff pegged it to being the wrong switch, which fine, no big deal, was not going to stop me from buying the truck. What I have found today is that the fog lights are snipped just beyond the plug and tucked into the front bumper. Shame on me for missing it and not being able to bring it to their attention. Shame on them if they knew and didn't make me aware. I was comped a $25 gas card at the end of the purchase, although genuine on their part, it is sort of a laugh in regards to a solution of an empty tank of gas on a 1 ton truck with today's gas prices.
One thing never discussed on this truck as well is the aftermarket auto start, which I've gotten to work once. Perhaps it wasn't discussed because it doesn't work properly.
I had hoped for the more near perfect vehicle that I paid above top dollar for at a dealership that promotes top dollar vehicles. But that's life in buying used vehicles I suppose.
Please don't get me wrong, I love the truck already, just some minor details that I expected to be covered better considering XYZ's high ranking marks.
All in all, I want to say thank you James for your initial work, despite the response times he was very professional. I'm not too sure the non negotiating dealer comment is necessarily something that is to his fault, more so the dealership policy.
Gabe, thank you for your professionalism and help in closing the deal!
Ericka Mcdonald
I purchased my vehicle from them best dealership I've been to in a long time very Courteous and Professional. I highly recommend them!!
Ryan Worden
Emmett was our Sales Representative that did an amazing job of explaining and breaking down all the important information. We bought a 2007 Suburban with all great qualities. I am very happy with the whole experience and quality of service and quality of vehicles they have in inventory. Top notch
Ebonia Williams
Came to XYZ to browse their selection. Incredibly professional, patient and knowledgeable staff handled my concerns and answered my questions. Never felt rushed or pressured. The indoor showroom set up made it easy to inspect vehicles. Access to vehicle information via QR codes simplified the selection for me. Gabe Sheeley made the process smooth. Will absolutely recommend XYZ to friends and family.
Dale Monje
My wife and I went to XYZ Motors and were greeted as soon as we walked in by Gabe. He showed us where the car we thought we were interested in but we spent 2 and a half hours looking through their inventory. Gabe left us alone while we looked checking back once in a while to see how we were doing there was no pressure to buy. We went back the next day to test drive the car we selected, our choice to wait until the next day Gabe told us we could test drive any car we were interested in on the first day we went to XYZ. The financing process was very easy. This is car buying the way it should be I will be recommending XYZ to people I know. I would give them more stars if I could. My wife and I are happy XYZ customers.
Layth Almallah
Great experience with them! I was in to a look into a new car, and they were very responsive and cooperative. If you're looking for a car for a great deal, I'd definitely give them a call or check them out. Their customer service was also very friendly. They were very open to questions or any concerns I had about a car. I worked with James and Dylan, who are both awesome to work with throughout the whole process.
Teresa Martinez
My shopping experience with XYZ was awesome the staff are friendly and very knowledgeable about their vehicles the Environment is calm and relaxed but very profitable and I am highly recommend it for a car buying experience
Robert Chippewa
Just purchased a new Ford F-150 from Emmett and let’s just say this was the best dealership I’ve ever been to and or bought a vehicle from they are very respectful and helpful never once felt rushed and didn’t make me feel bad for thoroughly checking the truck over I would recommend anyone to come check out XYZ and be sure to ask for Emmett
Garrett Meade
Gabe Sheely was our salesman awesome experience, very quick and painless
Shennondoah Fighter
I sent an inquiry about a car I was interested in and Gabe was quick to get back with me and scheduled a time to meet. When I came in I was greeted right away by Emmett and he helped me out right away. I ended up test driving 2 different vans and really liked one of them right away. I decided to make the purchase and Emmett helped me with that as well and he made the process as quick and efficient as possible. I would highly recommend them and will probably be back in the future to upgrade. Thank you XYZ Motors!
Mark Connors
I had been in the market to purchase a truck for nearly 3 months when I came across XYZ motors. I saw a truck I was interested in and submitted my application online and within an hour Gabe was calling me to let me know I was approved with a better interest rate then I was already preapppved with through Bank of America. I live 1.5hrs away and as I was on my way, Gabe was able to get all the paperwork together so when I arrived all I had to do was test drive and sign. I asked Gabe what XYZ ment and he responded with a wr try to keep it simple, which they did but I would say it's because you start with ABC dealers but you end with XYZ and I will be a returning customer with their no haggle typical salesman pitches, it was great to get what I was looking for without being annoyed without being listened too.
Thank You Gabe and team
Alethea Sellers
We were in yesterday. We had our eyes on a truck for about two weeks and finally made the plunge. The moment you walk in you're greeted like family. James was wonderful. Very informative. He made sure we knew if we had questions we were more than welcome, but didn't breathe down our necks like some salesmen do. He made sure I got the best value for my trade and had us on the road in a new ride in record timing. Not to mention, the whole staff was super understanding with us having 3 kiddos with us. Super friendly, had video games and snacks on deck! It was the little things that made this exchange special. Will recommend to everyone in the market!
Becky Bailey
Gabe was great! Did everything he could to accommodate my concerns, we were able to take our time and didn’t feel pressured or rushed.
Kirk Duncombe
Would be 5 stars but after telling me they would participate in a repair, I’ve been ghosted.
UPDATE 8.25.22: XYZ Motors reached out and made things right. We appreciated that it was handled correctly in the end.
Scott McDermond
TL/DR, awesome staff with better prices!
I stopped in to ZYZ motors just to see what they had in stock for 1 ton diesel trucks. When I spoke with Gabe I told him what I was looking for and my price range. He showed me two trucks they had at that moment and said take a look around and to let him know if I had any questions or wanted to take one for a drive. I liked the look of a 2014 F-350 and asked about a test drive. Sure! Let me get it pulled around front. Was his response. After getting back I let him know I was very interested in buying it but I had no money down and low 600’s credit, but I did have a trade in. Long story short, I got the truck for the price I wanted, and the staff at XYZ are phenomenal!! I will absolutely buy my next vehicle from XYZ motors. Thank you so much Gabe!
Que'Ashai Le Jeune
Gabe was amazing! I didn’t come fully prepared yet he was so patient with me. Very professional and made the process less stressful. Thank you so much again! I love my Jeep 🧡 …
Colin Brock
Emmett got me a better rate then my bank did and even hooked me up with a hoodie! Very nice guy
Tim Tebo
Great inventory and fair prices. After trading in my truck I discovered I'd left something in the truck that had sentimental value to me. Jayson went out of his way to locate it and mail it to my home. First rate service.
Zachary Curtis
Great place to buy a vehicle with an awesome atmosphere! Was in and out with a new jeep in under an hour after my test drive. Emmett DeJong was a great help, efficient, speedy, and answered any questions we had, thank you!!
Carmin Wolff
Excellent customer service! It was a smooth and painless transaction. Michael Gruber and team did an excellent job! I would highly recommend to anyone.
Matthew de jong
Worked with Brett found the truck that I wanted and he helped me out getting it. Very professional and efficient in working with customers.
XYZ is very clean and has hell of a selection I will be recommending them for anyone who's looking for a vehicle
Angel Klein
This is a super clean, fun, yet still highly professional indoor used dealership. The sales team is great -- very knowledge, personable, and willing to help in any way possible. I drove two hours to check out and test drive the car. They were quite accommodating, from suggesting & providing financing options, to holding the car (after a down payment/deposit) for a week until I was able to get a ride back over there to sign the papers & pick it up. I bought an 8 year old vehicle that was as spotless as a brand new car right off the showroom floor. Highly recommended!
Thanks Mike
Dave Webber
Brett was very easy to deal with. My experience was top notch. I would definitely recommend buying a
vehicle from Brett and his team at XYZ motors.
Christy Wadley
Emmett Dejong was excellent!! We got our new durango. It was quick and easy!!!
DANI Harris
I loved everything about this experience. It was safe, clean and relaxed. The team works together, so you don't feel pressured or uncomfortable. Dylan and Jayson helped me find a beautiful car that checked all the boxes for me. I'm surprised and delighted with my decision. Most importantly, they took care of EVERYTHING, from financing options to registration. I got a great price and did zero running around. The process was easy, which is so important when you are busy. Thanks for your great service. I highly recommend!
Jose Meza
I fully recommend XWZ Motor’s if you plan to buy a car the staff is very nice and professional in my experience with Gabe was very professional and helpful if I plan to buying another car I will go first for XYZ Motors specially Whit Gabe thank you XYZ Motors for everything you done for me!!!
Jeremy Kaminski
Very happy with my experience with XYZ motors great no pressure salesman they got me into a very nice 2012 ram low miles, nice body, and at a great price any other used car dealership would’ve wanted a lot more for a nice truck like mine.
Andrea Ketchel
I had a great experience at this dealership! They addressed my very minor concern super quick and were very professional! My vehicle was even delivered to me after (due to my hectic work schedule) with a full tank of gas! Very pleased with their service and will definitely use again in the future! They were never pushy and let me take my time in the vehicle. Very clean and professional with the COVID-19 issues going on. Price for my vehicle was under blue book which was great! I love my 2017 Lincoln! Thanks Mike and Gabe!
Tina Curtis
After two months of looking for the truck I wanted, driving all over mid to lower Michigan I decided to head to West MI. XYZ Motors is a nice indoor dealership, lots of options in vehicles. I was already pre-approved by my Credit Union, so asked to look for trucks in or around that price range. I was shown several options in Trucks which was unlike the other dealerships I had been too with little in stock. I found the truck that had almost everything I was looking for this entire time, sales staff was not pushy at all and as we waited for them to get the 2015 Ford F150 out for a test drive was given beverages and snacks while we waited. I drove this vehicle and noticed a few things that needed to be addressed if I was to purchase this vehicle. My salesman and the young man he was training worked with me at this time to come to a purchase price and agreement, while I was pre-approved at my Credit Union Jayson was able to find another lender for me with almost 2% lower interest rate which I was grateful for. Staff was able to get to a sales price I was comfortable with and fix issues I had noticed in test drive. I was able to come back two days later after minor repairs and sign all documents to complete sale, Jayson and the young man he was training had all the documents ready and waiting and process was smooth. I left the dealership one Happy girl!! The hour and half drive home was wonderful until I got into my hometown and the engine light came on. I was able to get the truck to my mechanic to diagnose the issue and found a few others. I emailed Jayson and was able to work through a few of these and then worked with Mike Carlton on the rest. While there were a few issues after the sale Mike Carlton went above and beyond to make them right! I was able to take the truck back have the necessary repairs fixed by them and on their tab. All and All I was able to get the Truck I had been searching for at a great price and Mike Carlton stuck to his word. I would however make sure you have gas in vehicle when leaving, get everything in writing and look the vehicle over well. I give them 4 stars due to: not having gas in Truck when I picked it up the first time, the engine light and issues after the sale (of which were repaired by XYZ) and some communication issues and emails that should have been addressed in a more timely manner with original salesman. All in All I would recommend XYZ and Mike Carlton
Shawn White
James was extremely helpful and direct. No nonsense, had all the answers to all the important questions.
Emily Chadwick
Gabe was super helpful and patient. We drove an hour to shop here and would be happy to do it again!
Marc
Gabe and Brett were fantastic. Love the no pressure experience. They worked with me to get the perfect truck for my family. Absolutely will be back.
Lukas Whitley
My wife and I had a great experience at XYZ! From the arrival, the truck I was looking at was outside, and ready for my test drive. The vehicle was immaculately clean inside and out. After the test drive I was almost certain that I wanted it, and Mike assisted us the rest of the way. He was very knowledgeable, and kind. We both got a really great vibe from him, and knew this was THE truck, after months of searching....To top it off, I had an issue with a couple of the truck's tire sensors soon after my purchase, and Mike said to take it to a local tire shop, and the dealership would cover the costs(which weren't crazy), but it was still very nice. I will definitely steer friends and family to XYZ if they're ever looking for a top-quality used vehicle. Worth the drive to Grand Rapids!
Mike Harris
This is just the second car that I have bought from a dealership and I really enjoyed browsing a warehouse full of great used cars in a protected environment. My Rep was James H and he made the entire financing and buying process fast and efficient. But a shout out to the entire team at XZY who create a great place to do business.
Andrea Morales
Had a great experience at this dealership. Emmett was courteous and Professional. We purchased a Car for our daughter. Would definitely go back again.
The detailers did a fantastic job making the cars look great.
Thanks again Emmett!,
mckinney dejong
Bought a car from Emmett, easy and quick process, no pressure. Genuinely nice guy.
Burdi Girl
Highly recommend this place! Start here before you go anywhere else... Very nice selection, no pressure & fun experience. The entire team is super personable & down to earth.
You can tell they have quality used vehicles & cover all the details to ensure you love what you buy with a simple easy process.
Thanks guys!
Mike Dallas
I had saved up for a Used 4Runner and explored a lot of options to get the right truck. XYZ has a big af warehouse full of foreign luxury cars! Like a rare lambo parked next to my 4Runner! Like, what? Every vehicle was detailed, used vehicles appeared new! I thought the TOYOTA was a later model because the dealership prefers to Ell a polished product with that bag appeal. Paid a fair American fare, dollar for dollar. I paid for what I am driving! XYX sold me a super dope truck. Facts. My guy Gabe was quick, had me paid up and out the door in like 19mins. Ask for Gabe Sheeley, he is dope. MY experience rating: 1/1. 100% satisfaction. Thanks duders. Pushin P
Anne Harris
No hassle. Worked with Mike Drake and never once felt pressured, super easy going, personable salesman. Great vehicles and great prices. I have been burned with not so good used car purchases in the past, so the fact that I could take the car off the lot for more that 4 hours for a full exam at my mechanic speaks volumes to the integrity of XYZ. They stand behind their cars. I learned what needed attention and they readily offered a lower price or they’d fix it themselves. I would not hesitate to purchase another vehicle from XYZ. Very satisfied with my buying experience.
Goated Sj
This place is VERY professional and they make sure they take care of all your needs just bought my new Infiniti G37 and it’s a beauty this is a perfect place to come to if you want to meet your needs!!! Emmet made sure I understood all of the features in there as well just a 10/10 overall
Uncle Chichi
Emmet did an amazing job selling me my Infinit q50. It was fast and easy. Explained everything from my loan to my warranty. Great experience I definitely recommend this place.
perry speese
Bought my Infinity from Michael Gruber. What a kind and profession man. No pressure, great cars, selection and company. My next car will be purchased from them.
Brandy Benhart
Emmett DeJong is a great sales guy.
Fast, polite, and professional with no pressure.
I will definitely be going back to him when I get another car!
Marcus English
By far the best car buying experience I've ever had. Going to an indoor dealership is the only way to buy a vehicle. Not only did the elements stay away, so did salesmen. Nobody bugs you unless you ask them questions. I will be a returning customer since they sold me a great truck and experience.
Eric Folkema
This was the first time buying a vehicle from XYZ and it will not be the last. These guys a great to deal with very friendly no pressure atmosphere. Our salesman Gabe was outstanding!
Marcus Hunt
Jayson was excellent to work with. He made my experience with XYZ Motors great.
Carry DeYoung
Excellent service. Very professional, friendly, relaxed atmosphere. The vehicle inventory is impressive. I loved the indoor lot!! Sales reps are not pushy. They set you loose in the lot and you can browse away without someone over your shoulder. Buying my Volvo was so easy and streamlined. They took care of everything. Highly recommend XYZ Motors!!!
Mike Keevert
I'm in Alabama. They're in Michigan. I took a chance and purchased a truck without actually laying hands on it first. Flew to Michigan and drove it the 600+ miles home without a hitch. They made the process seamless.
Les Fairbanks
I have bought a lot of cars in my lifetime and this was probably the best buying experience. No pressure or trying to move me to something more expensive. Sales rep. Dylan was great. Answered every question and was very professional through out the process. Gave me a good price on the car and a fair trade in value. I would deal with them again.
Jared Eisenlohr
Had a great experience at XYZ. Was reluctant at first to go away from a branded dealership, but the selection was great and their indoor showroom made it simple to browse and look at all different types. There was always someone there and available to help, but no one was pushy like some might suspect. They were knowledgable and seemed to care that you didn't get into a car that you didn't like. They also delivered the car to avoid me having to make another trip across town. Give them a shot if you're in the market.
Nate Lewis
Had the best experience getting a new car. From walking in to driving away with the Cayenne the whole process was seamless. We will be back for many years to come. It was a pleasure working with Emmett.
Ahmed Frikel
Great service and excellent staff! Special thanks to Brett. No regrets with my purchase.
Kendra Bierd
We had a great car shopping experience! Typically, I dislike this process, haggling, hearing about car warranties, etc. It was nice to look at all the cars while being inside. I test drove two of the vehicles and knew that I was going to buy one of them. Dylan was knowledgeable he talked with me about both vehicles and I was able to make a decision. There was never any pressure and everyone was kind. There was also no haggling about the price, and the car warranty conversation lasted about 2 minutes, thank goodness! I now have a new to me vehicle and I am loving it!
Kimberly Gibbons
XYZ Motors took amazing care of me . Emmett worked with me throughout my buying process and offered me more than any other dealership for my trade in. They also took care of all my concerns and issues very quickly.
Karen VanderWal
As soon as I walked into XYZ Motors I knew it was going to be a different car buying experience. It is a laid back comfortable experience from start to finish. Jayson, Mike, Gabe & Alex were amazing to work with, no pressure at all & they all went out of the way to make my car buying experience easy, fast, & 100% transparent. Not only that, but I got an incredible deal on a great vehicle. DO NOT go anywhere else!
Rylee Schultz
Gabe gave stellar customer service and stayed after close due to my work schedule on two occasions for me to test drive and sign paper work. The process was quick and easy and I got a fast car. Will recommend.
Daniel McGrath
If you're looking at a vehicle here ask for Emmett DeJong.
Thats who I worked with and he was laid back, polite and very personable.
I bought a 2013 GMC Sierra from him, which im very happy with.
He stayed an hour and 30 minutes after closing just so I could take the vehicle home that day.
All of the vehicles on the lot are in good condition, but they move very quickly.
Vehicles come as is, and they say they do not negotiate pricing.
They offered me a lot of warranty packages though and I am taking advantage of those for sure.
The overall experience was pleasant-they let me browse without hovering while still being attentive.
I would recommend XYZ if youre looking for a vehicle with fair pricing.
Rebekah Karel
XYZ Motors was prompt in their communication. The website was updated and had all important information listed. The car looked exactly like it did in the pictures. They had the 3 vehicles I wanted to test drive ready to go and sanitized before I arrived as a COVID-19 precaution. They weren’t pushy, gave us as much time as we needed with the cars, and didn’t hover. The staff was masked and remained socially distant throughout the process. The cars were detailed well, and were clean inside and out. The financing application process was smooth and easy. The deal was able to be completed within an hour. I would recommend this company to others!
Anna Godfrey
XYZ Motors made it very easy to trade in and buy a new vehicle. Gabe and Jason were extremely helpful walking me through the process. Gabe did a great jobs getting me the car I wanted and going over the warranty options available to me. The entire staff seemed friendly and eager to help. The selection of cars was excellent.
Joe G
Excellent experience, the dealership was very clean as well as the vehicles we test drove. They had all the cars we wanted to drive ready for us when we arrived. They were not pushy, and they let us take our time checking the vehicles out. Once we decided to buy they took care of all the paperwork and made it a very easy transaction. Also there was a part they said they would replace on the vehicle we purchased, and they ordered a new part and contacted us once it was in. This is the second vehicle we have purchased at XYZ motors and we wouldn’t hesitate to buy from them again. Thanks to our salesman Jayson.
CARLENE HORNESS
Fantastic experience buying our new Lincoln MKC from Mike at XYZ Motors yesterday. Car was clean, sanitized and ready for us to test drive when we arrived. Vehicle was exactly as posted online, no surprises there.
Everything was explained thoroughly Very personal Professional Service and once again Mike was fantastic. Price on vehicle very fair and below book and better than we had found anywhere. Check them out if you're looking for great service and a great vehicle. You won't go wrong!!UPDATE!!!! PHONE SEVERAL PROBLEMS WITH THEIR CAR AFTER PURCHASING I DIDN'T REACH OUT TO THEM BUT THEY DID NOT HELP COST US A LOT OF MONEY TO GET FIXED AND FOUND OUT THAT MY CAR HAD BEEN IN SOME KIND OF WATER DAMAGE. TOTALLY BUMMED WILL NOT GO HERE AGAIN!!
Lalit Das
My experience was Wonderful while buying my first car at XYZ Motors.
Special thanks to Dylan - Bro - I am overwhelmed!! Starting to end it was really wonderful experience for me. Even my car was delivered to my door step it was a bonus for me. Hence I highly recommend this dealership!!
Scott Hutchings
Very satisfied with my purchase! There was zero pressure, completely opposite of the typical used car experience. Purchasing was no hassle and very easy. I would recommend to family and friends and wouldn’t hesitate to purchase from them again!
Nice job creating a different car buying experience!
I did have an issue after the sale, Mike was prompt, honest and stood behind his product. Because of my experience, I wouldn’t hesitate to buy from XYZ Motors again. True professionals!
Crystal Bowman
We recently bought a used pick up truck from XYZ Motors and highly recommend them. The indoor showroom is clean and impressive and great for the unpredictable Michigan weather. The sales people we worked with were friendly, knowledgeable, and courteous. They let us take our time and didn't try to force a sale. If we ever need another vehicle, this is the first place we would go. We love our truck!
Jonathan S
I had an AMAZING experience here at XYZ motors purchasing my new truck. Jayson and all the staff were very kind, and laid back. They were VERY informative and honest about everything, which is a HUGE plus when you are looking at dealerships. The prices were very competitive on those vehicles for how well taken care of they all are. Overall, AMAZING experience and I will definitely be recommending them to anyone who is looking for a very nice used vehicle for a decent price. Thanks to everyone at XYZ motors for making my car buying experience one to remember!
Alex Seder
My experience purchasing my car at XYZ Motors might be the best one I've had buying anything in quite some time. The vehicle was cleaned and ready for me upon my arrival. I was able to test drive it at my leisure, by myself, without any pressure. When I returned, Gabe helped me out, step by step, in securing my financing, negotiating my trade-in, and signing all of the paperwork. I can't say enough good things about XYZ and their team, especially Gabe, who never tried to oversell me and was there simply to help.
Connor Stoll
Recently purchased a 2014 Audi Allroad from XYZ Motors and could not be more satisfied. Jayson was very helpful throughout the process, and made me feel comfortable making the purchase. XYZ gave me a grade trade in value for my Jeep Wrangler and made the car buying experience easy. I would recommend that anyone in the market for a car check out XYZ Motors!
Alicia Davis
It's pretty clear that these guys will go above and beyond to make the customer happy! Very satisfied with my experience with XYZ.
Chad Williams
I had a great experience buying my new truck from XYZ Motors! Jayson and the rest of the team were very helpful and made the buying process a breeze. I would definitely recommend these guys to anyone!
I am loving the new truck and they even gave me and my friend that took the time out of his day to bring me to the dealership a free t-shirt!
Thanks again guys!
DANIEL NELSON
11/10 Gabe's service was unparalleled to any other salesmen I had worked with in my car buying experience. He made sure that every car I was in was freshly washed and prepared for the ultimate experience. Very knowledgeable on all cars in the lineup. No hassle, quick and easy to schedule a visit and test drive. Awesome experience at the dealership, sharp, clean, and plenty of swagger. The car I purchased had a problem with the blinker however, Jayson and Gabe discounted my price and are fixing it for free, even giving me rides while Im without my car! Great place to go and test the waters if you unsure on what car you may be looking for. All cars kept inside 24/7. ULTIMATE CAR BUYING EXPERIENCE!!!!!
Jason Johnston
Amazing experience!! First time using them and they made it such an enjoyable experience. Starts from the minute you walk in with the laid back vibe here. Then the sales staff are warm and inviting, and finally to the quality of product they are putting out there. Recommend them highly and see them again!!
abbigale adams
My husband and I had a wonderful experience with this great team. It was unlike any other dealerships that we had visited. Everyone was super friendly and kind. They also had a great selection and were willing to help in any way possible to make sure all our needs were met for our family. We will be returning when we need to purchase our next vehicle.
David Franks
The first indoor used car dealer I've ever seen. I was sceptical. However, during winter in Michigan, my wife and I were willing to give it a try. We loved it! The indoor show room was clean and the car in which we were interested was extremely clean inside and out. The staff was very professional and helpful. We will look to XYZ first for our next vehicle.
Paige Onsott
I've bought cars before, but not an actual car from a dealership that will last me forever. I felt confident trusting the salesperson, Taylor, to answer my questions and help me get my dream car. The process was painless and easy. Additionally, they helped me get a low rate on an auto loan to purchase my dream vehicle! Taylor was great and XYZ Motors was great! I even had to witness them dealing with a difficult customer and it was handled with ease. If I ever buy another vehicle, I will be back! And I highly recommend XYZ to everyone!
Kayla O’Donnell
I found a vehicle on CarGurus that was from XYZ Motors. I got in contact with Jayson who was quick to respond to my questions and very helpful. I decided to make the trip from Marquette, MI in the Upper Peninsula to Grand Rapids and am so happy that I did. I got a great deal on a Jeep that I absolutely love. This was my first time buying from a dealership. Jayson made it so easy and I could not believe how nice this place was! I loved the fact all the vehicles were inside the building. Very nice dealership. I highly recommend this place! When my husband is on the hunt for a truck we will look here first. Thank you!
Greg
Excellent experience. Gabe was very helpful and patient with my many questions, and he did a great job helping us through the financing process. Thanks!
Dillon Connor
Awesome buying experience with no pressure whatsoever. The "lot" is indoors which makes checking out the vehicle top and bottom really easy and comfortable. Gabe was my salesman and was great to work with. Thanks again, love my F-150!
Dylan DeVault
Emmett helped so much and made trading in and buying my new car super easy, in and out within 25 min. Highly recommend buying your next car here.
Ted Schroeder
Just purchased a 2017 pacifica the other day at XYZ from Dillon. I had been in the market for the last month or so and went to 3 other dealerships prior to XYZ. Let me tell you, XYZ will be my first choice next time. Not only is this the coolest dealership I have have ever been to with the indoor gallery, arcade games, full kitchen and more, but the buying experience was... Simple and quick. There was no gimmicks, add on's, high pressure upsells, hidden fees, crazy monthly payment/intrest manipulation to make it seem like you are paying less. Just an honest, fair price and fair trade in valuation. 5 out of 5. First choice.
Michael Tanis
To set the scene here, I'm a serial car shopper. I buy and sell often, and my experience with XYZ Motors goes down as my best all-time dealership transaction. Gabe was helpful but also gave us the space and time to get acquainted with the car. The entire process was exceptionally quick and smooth, and their safety protocol for COVID-19 is outstanding. Their pricing was significantly below market. 10/10 - would recommend!
Christina Pacillo
It has been 3 days since our introduction to XYZ Motors in Grand Rapids, MI. From the initial phone conversation with Jayson, to being greeted by Taylor and Gabe who answered a lot of questions, and getting the deal done with Mike it was well worth the hour and fifteen minute drive from Battle Creek,MI. Initially we set up a test drive of a 2018 Ford Expedition Max in Shadow Black and after driving it we had some concerns over some engine noise. After going back to the very comfortable indoor showroom and talking with Mike, we decided to take a look at another 2018 Ford Expedition Max in White. There was no pushy sales hype, just a friendly, knowledgeable sales staff in a huge warm indoor sales environment; which was a welcome change on a chilly March evening. After just over 2 hours of looking and testing the vehicles of our choice and getting the paperwork done with the smooth trade-in of our 2014 Ford Explorer Limited at a fair value, we drove away with our purchase 2018 Ford Expedition Max in Oxford white. Overall we would recommend the excellent service, quality used cars,and reasonable pricing at XYZ Motors . A big thanks from my husband Jerry and myself for introducing to a new way to buy the vehicle we have been searching for.
Heather Vandermolen
Mike was helpful and friendly. We have been looking for the perfect car for our teenage drivers and Mike helped us find the right fit! Thanks for your help!
Simone Hincka
Purchasing my vehicle from XYZ motors was such a smooth and easy experience. Right from the beginning Gabe took care of my husband and I. We never felt pressured and Gabe was great at communicating with us. They were able to get us financed and the next day I drove off in my new Subaru! I know we will be going back to XYZ motors and Gabe when it’s time for a new truck!
C K
Awesome experience. Staff is friendly and knowledgeable about their products. The vehicles are priced reasonably and were exceptionally clean, inside and out. All members of staff made sure I wasn't left to myself and made the purchasing process smooth and worry free. So far I am fully satisfied with my vehicle and look forward to providing an update after driving it for a few months! A positive experience from start to finish!
Update 1/30/2020: I have been fully satisfied with my service and my vehicle. All of my interactions with staff since my purchase have been positive and I love everything about my vehicle.
Chad Davey
I purchased a very nice vehicle from XYZ. I walked in and was greeted right away. Employees walking around were very polite. I don't have anything to complain about. I was taking a long time trying to get the best rate, took a few hours. But I got no attitude or rude treatment. Overall it was a good experience. I would return to XYZ.
Ronald Hankamp
My experience with Xyz motors hands-down the best service they make it the easiest experience pretty much a no-brainer this is our third vehicle we bought from Xyz motors James is outstanding knowledgeable helpful always calls back last year I bought a 2020 grand Cherokee SRT previous to that was a F350 and this year we bought another grand Cherokee SRT You can pick from all kinds of vehicles indoors places super clean matter of fact I think the last two times I bought a vehicle they stayed open half an hour past the time they closed so it was convenient for me so I couldn’t get there till later in the day awesome service when you talk to James you’re not talking to a car salesman I did some research on the vehicle it was priced right where I needed to be actually same year same amount of miles prices were higher at other places they make the experience very easy and streamlined I’m sure I will be buying many more vehicles that’s where I’ll go to get them thanks James and the rest of the guys and gals at Xyz motors keep up the good work
Trever Lull
XYZ is an awesome environment. Salesman are nice and not pushy at all. Visited this place and sundance in the same day and it was two completely different worlds. XYZ had the far better truck with less miles for the lower price. Jayson and Mike did an excellent job showing me the truck and going through the buying process. I would definitely recommend anyone considering buying a car or truck to use XYZ.
Ian Straayer
I had the opportunity to work with Taylor at XYZ motors and had a great experience. It was during the COVID-19 pandemic and it was still a top notch experience. They asked multiple times if I would like a water and the car I test drove and ultimately bought was beautiful inside and out. The car was missing floor mats and they even offered to send me some at no charge. Great experience ensuring the customer was happy from start to finish. I would recommend anyone to use XYZ motors on their next shopping experience.
Nina Forrester
From start to finish Jayson and Mike made my purchase easy! They were very friendly and knowledge. I really appreciated that nothing was pushed on me. They gave me a fair offer for my trade in as well. The facility is very nice- indoor lot, very clean and modern looking, and plenty to keep littles entertained as well. When we need another vehicle- we will absolutely be back!
T Hill
I had a great truck buying experience with Gabe at XYZ motors. They were very accommodating with my schedule and very prompt with answering my questions. I love my truck and I feel I got a great price. I highly recommend XYZ motors and my sales advisor Gabe was great to work with.
Chris Chu
The team at XYZ Motors is great and easy to work with. This is the second vehicle I bought through them and I’m just as satisfied. Gabe was my salesperson and very knowledgeable and helpful. I would recommend them for your next vehicle purchase.
Samuel Pilczuk
Great Company. My New(ish) Tundra is a great truck and my experience with the employees was superb. I noticed some slight shaking in the wheel at high speeds and Jayson (the salesperson who helped me) gave me the number of a local tire shop to have the wheels rotated and balanced. Awesome service and I would highly recommend this dealership to anyone looking for a new car!
Michael Ruehle
Followed a link on the Consumer Reports site for a 2019 VW Golf and ended up at XYZ Motors. Emmett was very helpful through every step of the process, from preliminary test drive to final purchase. Just a straightforward, no pressure sale. Highly recommended!
Brittany Lutz
I worked with Jayson to purchase my Chevy Silverado. All staff members were kind and not pushy at all—very respectful! I hope they are in business the next time I need to purchase a vehicle because I wouldn't want to go anywhere else. They were my first and only stop.
Dave Held
What an amazing experience! I have dealt with many of the big “Stealerships”in GR over the years and have always left feeling hosed and as though I had wasted two days selling my soul. That was not the experience I had with XYZ Motors. Their staff were polite, prompt, and honest. There was no sales push, no you’re gonna “love this”classic salesperson BS, or any well you really need this too. It was about the car I wanted to find. A test drive or two later I had the car, a short while after that I drove out with my car. I wasn’t passed from person to person up sale to up sale. Nope just straightforward and to the point. XYZ will be my first stop for any of my future car needs.
Thomas Green
Great experience. I drove past XYZ because I was looking for a used car lot, but it is all indoors. The car was perfect, as presented. The car was ready and all I needed to do was some brief paperwork and I was out of there. Great and friendly staff. I would buy another car from them.
Nick Weiss
If you're in the market to buy a new car, you'd be doing yourself a disservice if you don't go to XYZ Motors FIRST!! The owner and his team have your best interest in mind. Very informative, detailed, honest, and they have a REALLY nice inventory. You won't even consider buying a car anywhere else once you've experienced a place like this! A true pleasure to do business with you Jayson! Thanks again!
Latoya Gordon
My husband and I would absolutely recommend XYZ motors to anyone. The car buying process was smooth and their inventory is top notch. If your looking for honesty and excellent customer service this is the place to go. Thank you XYZ for our new ride we are so happy with our purchase!!!
Sarah Grinn
I had a great, no-hassle experience buying a BMW here. I'm not local to grand rapids, but XYZ Motors was nice enough to drive the vehicle to any car shop in Grand Rapids that I wanted, in order to check it out through an independent party. They're easy to reach, prompt in their replies, and they're polite without being pushy. I would recommend this dealership based on my experience!
Justine H
I would highly recommend this dealership! I found the car online and reached out to them the next day. They were prompt with their responses and guided me through the process. The application and trade in forms were straight forward. I had an appointment scheduled the next day and drove 2.5 hours to see the car. The staff was friendly, laid back and not pushy at all. Everything was prepared ahead of time and what parts I saw of the facility and vehicles were clean. Purchasing my dream car was a breeze!
Joshua Montney
They made buying a vehicle from them easy and quick. I had an issue with my truck a day after purchase and they fixed it free of charge as quick as they could. Excellent customer service, very helpful with financial advise and car purchasing advise. Highly recommend buying from them. Bonus, they gave me a free Nike zip up hoodie with my purchase!
Ronda Rogers
I had a great experience buying a new to me vehicle at XYZ Motors. Shawn and Jayson and the rest of the staff were extremely helpful, kind and easy to work with. I was able to find a vehicle with everything that I wanted on their website and then saw that vehicle and several other similar vehicles at XYZ. After test driving and making my decision XYZ handled the rest and I was able to bring my new vehicle home that day. Thank you to everyone involved. I highly recommend XYZ to anyone looking to purchase a new vehicle.
Gail Haddow
Went to look for a new car for us. Was treated like were one of the family. Fantastic customer service. Ending up buying a car Lexus when test drinving the car there were no floor matts, asked them if there will be some when we picked it up. They told me tbey will be mailing them to us. Showed up today and yo my surprise they were Weathetech.
Thank you guys for making buying my car a pleasure.
Will diffently be going back if I ever need another car, and referring them to friends and family.
Travis Elliott
Gabe is a great person to work with. Lost my patience a little bit as I had to wait longer and was getting told different dates in which I could get the car while waiting for a part and for it to be put on. But through it all he was great to work with and getting the deal done. Thanks for the the new wheels!
WESLEY FOSTER
I've never shopped online for a car before now. I found the experience to be secure and enjoyable. XYZ Motors was everything they said they would be. There were no issues with financing, and no double talk. The final paperwork numbers matched the initial offer.
Amanda Shoemaker
By far, this was the best car buying experience we have ever had. The website was easy to navigate. Staff replied quickly to our questions. Communication through email and text was very helpful. We were able to test drive multiple vehicles that were ready and waiting when we arrived. All vehicles had been sanitized. Staff wore masks the whole time and respected a 6 ft distance. ZERO PRESSURE. Purchase, including financing and trade in, was quick and easy. If I need future vehicles, I will come here first. Thank you all so much and especially Jayson!
Adam N
Great experience in viewing their inventory. Wide variety of vehicles and a very helpful, but not pushy, salesman. One thing I didn't like was that the prices were listed on a QR code. Although it was nice to get the full information on the car (including the Carfax!) it was a bit cumbersome to have to scan every code I was interested in.
Matt Reda
XYZ has been one of the best car buying experiences I've had. Unlike other places we visited, the sales team at XYZ was calm, helpful, and did not pressure us to make any decisions we weren't ready to make. Mike asked for permission to follow up with me, which I liked. The car we were looking at was stored inside, which gave us the chance to inspect the car more carefully.
Everyone at XYZ treated us with kindness and respect, including giving us access to a fridge full of snacks and drinks (which my daughter loved!) We worked out a fair deal on our car and XYZ followed through on what they promised to do before we picked it up. Both salespeople were great, but we mainly worked with Mike, and he was phenomenal. I couldn't have been happier with the transaction and recommend checking them out.
Justin Stump
Friendliest, most welcoming staff I’ve experienced while buying a vehicle. Walked in they told me where the truck was at and keys were in it go look and do whatever you need to look at. No breathing down your neck! Great selection of vehicles to choose from and great prices, indoor lot was unexpected but awesome. was in and out in less than 2 hours with a new to me ride! Felt like part of the “family” by the time I left. Will come back in future
MARCUS HOUSE
First off I would like to say thank you to the guys over at XYZ Motors And Berger for doing such a great job taking care of me during this purchasing process! It’s very rare that you meet honest salesmen at dealerships nowadays so I can admit, at first I was a little apprehensive dealing with these guys but they sure proved me wrong! The vehicle I purchased had sum minor issues but as promised XYZ had them taken care of. With that being said I would highly recommend XYZ to anyone looking to purchase a vehicle.
Andrew Goeldel
I bought a fantastic truck from XYZ back in June, and in October a BMW driver decided his running the light was more important than my truck. :( I called Jayson and told him to keep his eye out for another one and darned if they didn't find one! Amazing! My new ride is even better than the last one!
Highly recommend the amazing crew at XYZ!
Mayra Muston
We just purchased a 2017 GMC Acadia from this dealer. Great service! The whole staff was friendly and courteous. Being able to look at vehicles that are stored inside was a plus as it was very cold out when we visited the showroom. If the car you want to see is not inside, they will bring it inside for you to check it out. Mike, the manager, was very knowledgeable and not pushy at all. We feel we got our car for a good price. We will definitely go back in the future.
Dillon Bak
Picked up my Jeep yesterday from Jayson, he was very professional and unlike your typical salesman he wasn't pushy or trying to force anything unnecessary on me. The place was very clean and the cars are very reasonably priced. So far the vehicle is operating perfectly and I will definitely look into them for my next vehicle purchase! Would highly reccomend! Thanks again guys!
Shayna VanZee
WOW! Mike Drake made our car purchasing experience great and the process was seamless as first time car buyers. My husband and I were very impressed with Mike as he was the least amount of pushy but the most amount of honest and reliable. Very impressive, clean facilities as XYZ motors takes care of their cars and customers well. Would highly recommend to anyone!
kelly lutz
It’s wonderful to shop inside looking for a new vehicle this time of year. The salesman was very helpful, and their sales manager is amazing! Great shopping for experience, very happy with our new vehicle!!!
Travis Mahoney
Buying from XYZ was awesome. The indoor showroom was great to shop in. The staff were extremely friendly. James was so nice to work with and after a couple test drives he recommended exactly what I was looking for. Thanks XYZ staff. I love my Acura!
Holly Reed
Just bought a truck here and had a great hassle free experience with Mike Drake as the salesman. There was no pressure and he was very helpful. The straight forward and honest advice made for a quick and easy experience that made me feel confident in my decision. I absolutely would buy here again in the future... this is how vehicle buying should be.
matt thao
From a different state. Bought a Porsche macan there. Dylan was super cool, easy and fast to work with. Told him I wanted to buy the car around 11 am. Finalized everything to the point where I just had to physically sign the papers in person. Flew out the next morning. Picked me up at the airport in a Porsche 911 which is less than 5 min away. Absolutely mental. They received the payment the morning I arrived. Signed the papers and I was on my way.
Total turn around time, less than 24 hours. Im from a different state. That is phenomenal service.
S M
I love working with Jordan and Paul at XYZ Motors! I reached out to Jordan a few months prior to my lease termination to inquire about the process for finding a new vehicle. He was very prompt with his communication and made sure he knew exactly what I wanted. I told him I would reach back out when I was ready to buy. The day I reached out, Jordan had a vehicle for me that I absolutely love! His pricing is very fair and he is truly an honest and upstanding person. He even helped finance the vehicle through a great local Credit Union! I would highly recommend checking out XYZ Motors if you are tired of the big cookie cutter dealerships that treat you like just another sale. Jordan truly shows you he appreciates your business and works hard to ensure you are highly satisfied!
brad lapchak
Purchased a vehicle from Jayson with the help of Gabe. The indoor facility is a great experience to shop and see all of the inventory without dealing with the elements. Their customer waiting area has plenty of entertainment if you’re going to be shopping with company. Was in and out with my trade-in and less hassle than I’ve ever experienced purchasing previous vehicles. Thanks again Jayson and XYZ Motors!
Gina LaPorte
We were in the market for a nice pre-owned SUV for our growing family, and inquired about one at XYZ motors. We had a wonderful experience with Jordan, who was extremely attentive, transparent, friendly, knowledgeable- and best of all NOT PUSHY! He was able to get us a fantastic rate on our loan from a local CU too. The transaction was totally seamless, only minimal work required on our end. We ended up getting a beautiful Explorer for a great value! We definitely recommend checking them out!
Adam Gross
Ok so I must say they were nice and really good prices on there vehicles. Now I bought my f150 from them 1 in a half yrs ago. It had 92k miles on it. When I reached 118k I started having issues and now my timing change is going out which will cost around 3 to 4k to fix. But it is a used vehicle and by as is so I am not blaming them because you just never know with used vehicles. What I am upset about is the $2k warranty they convinced me to buy and had all good things to say about them. So if xyz still offers GWC warranties, definitely 1,000% do not buy it. I have talked with several dealerships and repair facilities that gwc its self gave me because they work with them and literally everyone of them said gwc is the worst warranty company and denies 99% of all covered issues. So if xyz had done there research on the warranty company they offer there buyers I would definitely be giving a 5 star review. But with all xyz cool guys and nice easy to work with just wish they didn't make me feel like buying this the junk warranty they offer was a good idea.
Steve Sochanek
Bought my new SUV from Jayson and Taylor. They were both super helpful and very low pressure - a drastic difference from the other dealerships I stopped at before. They took the time to show me multiple vehicles, answered my questions honestly, and gave me space while I checked them out. The buying process was simple and quick too. My only regret is not having to wait long enough to get in a round of Golden Tee in their lobby. Hope I can find my next vehicle with them as well in the future.
Dan Davis
Staff was very nice and courteous. Very professional and I really like the fact that their vehicles are all housed inside. Paperwork was already prepared upon arrival and there really was no waiting around for a salesman as we communicated via email and over the phone. I really appreciated the entire process. Thank you! I really am pleased with my vehicle, very clean and low mileage for the year,make and model.
Kimberly Knopf
Best experience we have ever had at a dealership! Trucks where cleaned an ready before we arrived. No pressure or hovering over us. So quick we arrived at 1 P.M. an where completely done an my husband drive home in his dream truck by 3:33 P.M. an on a Saturday! Very polite an on top of their jobs! Will be going back again an recommend them to anyone!!!
The truck has a leak of some sort we will know more tomorrow an my husband will be calling you. I pray things go smoother than some others reviews I have read.
Michele Ary
I purchased a 2016 Subaru Impreza Hatchback about a month ago from XYZ Motors.
At first, when I looked up XYZ Motors, I thought they were fake. Yeah, sure, they have all of these luxury / used cars for well below MSRP value?! Yeah right. Their reviews look weird, and their website looks too good to be true. I even did a drive by the night before to see the car for myself without a salesman, and was disappointed to see that their inventory was all inside. So, my father and I took a chance on this place, what could it hurt to at least go look?
But, upon my arrival, I was pleasantly surprised.They had all of the cars they had listed, plus some. And now I understand why they are all inside - they are perfect.
They put up with my father (an ex-mechanic who looked at every square inch of the car - as he should and I am grateful for him) and that alone, deserves an award.
Mike Drake and his team took such great care of me and helped me get the lowest rate possible with a local credit union. They made sure the car was in perfect condition and made sure I understood all of the bells and whistles.
I truly cannot say enough about XYZ Motors, I recommend them to anyone looking for all around great customer service.
Lauren Edwards
XYZ motors was able to help me get approved for a loan when other dealerships turned me away. The service was great. Gabe was extremely knowledgeable and helped me get exactly what I was looking for!
Ashley Zwak
Our first experience with XYZ was great! The sales team did a great job, no pressure and stress free. Everyone seemed genuine and down to earth. The process was quick and easy. We are very happy with our truck and have already recommend XYZ to our friends.
Jan and Jimmy Hill
What an awesome experience. Bought a really nice Chevy Impala, and everything went very smooth. I originally saw the car on auto trader and sent xyz a note asking of it was still available. They answered within a few hours that it was. We set up a time to meet and when I got there they had it ready and waiting for my test drive. Everyone there was wearing a mask and hand sanitizer was available. They had my financing all set up and everything was quick and easy. Thanks to everyone involved. 👍😊
Monica Fletcher
Had a great experience with XYZ Motors! I looked at 6 different car dealerships before finding XYZ and I wish I went there first. They stayed open late so I could look at a car, let me drive it around until I was happy with it, replaced the battery, got a new windshield wiper, got mats, and made the whole process super easy. Paul Loggins was very responsive and helpful. I got the car checked out by my mechanic and it is in great shape. They priced the car very well. I highly suggest going there for future car purchases!
Dawn Richiert
I feel so lucky to have found XYZ motors! They had 4 of the 5 types of cars I was considering. I was allowed to wander through the showroom, inspect and start whichever car I wanted. There was never any pressure or awkward feeling. Emmett seemed to appear out of nowhere whenever I had a question. He is courteous, respectful and extremely helpful. Thank you, Emmett! Everything went so smoothly that my husband even commented this was the best car buying experience he’s ever had. We are sure to return!
Karen VandenBosch
We recently purchased a 2010 Jeep Commander. After getting it home we realized there was a system issue. After bringing it to Mike’s attention, the issue was resolved quickly! In all the years of buying used cars we have never been treated so well! Thank you Mike, for all your time and attention to detail! We will definitely be back.
Joseph Dotson
The best, easiest and fastest car buying experience ever! Mike, Jayson, and every other team member were not only extremely professional but they all showed a willingness to help. We gave them a 30 min heads up that we were heading in and their process/preparation had us out the door in just under 30 minutes (after picking out our free swag too!). XYZ will get my business over and over!
Jarett Simon
Just purchased a vehicle from them and highly recommend them, very awesome experience, everyone there was extremely nice and low pressure. Having everything in doors was a nice bonus, resulted in us purchasing much sooner. They let you walk about at your own leisure and no one right over your shoulder.
Lindsey Buck
I was very happy with my experience at XYZ Motors. Dylan was very helpful and easy to get a hold of. He was able to answer all of our questions. The waiting area was clean and family friendly with arcade style games.
Collin Donnelly
Great experience purchasing our vehicle. Low pressure and responsive. Emmett was great to work with!
eric delarosa
I actually found the truck with all the things I was looking for, certain year, one owner with low miles
I had a few problems with the truck but I have to say
The salesman Dillon was amazing he handled it very
Professionally went above and beyond even had things
Fixed that I didn’t even notice, I can say I will never go to
Any other car lot Xyz motors now have a customer for life thanks to Dillon. If your looking for a good value and
Professional service ask for Dillon he will take care of you.
DJ Whitt
I recently bought a new vehicle from the team at XYZ and these guys are doing it very well! With the current no contact situation going on they handled it very well. These guys went above and beyond and made my trade in a very smooth process. I would’ve given 5 stars but I was a little disappointed by the detail job on the vehicle I bought, it was not very good at all. Other than that I was very impressed. Thanks guys!!!
Brooklyn Ward
Gabe Sheeley was the best salesman to work with at XYZ Motors!!!
Joe Imperi
Great service, great car, great price!! Mike made our car buying experience smooth and easy. The family friendly atmosphere inside the dealership made my kids feel at home. Our next vehicle will definitely come from XYZ Motors.
Steven Eberth
My wife and I were in the market for a truck, we did our research into what we wanted, and we found a good selection at XYZ Motors that were one-owners and listed at fair to below market value according to Car Gurus. The truck I ended up buying was over a thousand below list value.
I took my time to carefully making a decision, I looked over several trucks, and Paul and Jordan were great to work with through the process. They never pushed a vehicle on me and answered all of my questions. In fact, Paul went above and beyond to text with me and called me back whenever I had a question. They didn't come down on their asking price, but hey, it was already below market value. I asked for and received more money on my trade than originally quoted which was a fair offer. All of this is pretty benign. What really impressed me is that they fixed everything that was wrong with the truck. Initially there was a compromise offer on the price, but after I asked for the items to be fixed, well, guess what, they were fixed with no hassle.
The prices were fair for the age and mileage, and vehicles like this will need repairs. The customer service was great and most important, they kept their word in fixing things and making them right. What more can you ask for? Thanks guys!
Katie2510 Evans
I purchased a used 2015 Jeep Grand Cherokee from Jayson at XYZ Motors in December 2019. A few weeks after owning it, the heated steering wheel randomly stopped working. They offered to take a look at it for me, and ended up bringing it to the Jeep Dealership to get the issue diagnosed. Turns out it was something that the Jeep Dealership would have to fix. XYZ Motors offered to take care of the cost for me, when they didn't have to. The customer service that I experienced here was great. I would definitely recommend them moving forward and when the time comes to purchase a newer vehicle in the future I will definably come back. Also something that is very unique was that all of their vehicles were kept inside a nice, very clean warehouse which is great when having to look at vehicles in bad weather and knowing the outside elements are not damaging them.
Alexis Terpstra
I had a great experience when purchasing my vehicle through XYZ motors. As a young adult, this was my first “big” purchase and along with that came a lot of apprehension and nervousness. The guys at XYZ were patient and non- pressuring as I asked lots of questions. I will definitely be recommending XYZ to all of my friends and family when they are looking to purchase a new vehicle.
Linda Elliott
I first spoke to Gabe on the phone and he was very polite and professional decided to go see the car because he said he would get me a good trade in for my vehicle and he seemed very honest. When we got there we were to work with Mike because Gabes day off. Mike and 1 other gentlemen were the only ones working and was pleasantly surprised they both wore mask and gloves. Mike was very nice and did everything that needed to be done so we could be on our way quickly. I would definitely buy from there again.
Reid yourRealtor
Amazing service! Worked with Gabe. He was very laid back and honest about everything. Did great work and was always available whenever I called. Made the sale extremely easy and quick!
Marissa Rosales
I purchased a 2018 Hyundai Tucson from Taylor. He was helpful and patient throughout the whole process. When I arrived the vehicle was ready for me to test drive. Taylor made it a great and easy experience. I would recommend XYZ to anyone.
Brandon Grace
Great group to work with. Let me look without pressure and answered all my questions. Provided an opportunity to test drive multiple vehicles while I made my decision. Mike was awesome communicating and was always available to assist. Thank you XYZ Team, love my new car!
Andreas Koernig
I bought my first car from the guys at XYZ Motors and they were really friendly and helpful. I never felt pushed into buying anything and they let me test drive the car for as long as I wanted.
Before I bought the car I noticed there was something wrong with the heater. I told them and they said that I should bring the car to a mechanic and that they would pay for the repair, which they did.
Would definitely return for the next car!
DCS101
It took me a while to find a truck I was looking for. Shopping around, using online resources, and there was this dealership that kept coming up with deals that were great. So I get in touch with the guys at XYZ Motor's, do a test drive, and now have a great used truck. The price I was looking for, lower mileage, and in great shape...and a better deal than I could find anywhere I had looked. Thank you for a great experience, I will make sure to send people your way looking for a great truck.
Erica Buchner
Highly recommend this dealership. We emailed the company saying we will be coming out to look at a Toyota. Very friendly staff members! We did a trade and it was easy and stress free. All in one day we got the truck of our dreams. Also free gear when you buy a vehicle!
Ty Keeler
My wife and I recently purchased a vehicle from Mike at XYZ motors, very painless experience, exceptional service and very professional workmanship! The vehicle was exactly as pictured and the sale went as fast and as smooth as could be. Definitely shopping for my next car soon, thanks guys!
Sarah Montgomery
I had Help from James, he was super nice not pushy and showed me everything that was in my price range. I didn’t expect to leave that day with a car but I did he made everything super easy.👍🏻👍🏻👍🏻 Would highly recommend!! Very nice inventory!! Lots to choose from also!! …
Katie Scott
Great experience! First time buyer and WILL recommend this dealer to anyone looking for a great quality vehicle at a great price! There are vehicles for anyone in there. The staff was amazing and very laid back, yet so helpful. Will be going back in the future! Thank you guys for all you did!
Dan Callen
Not real happy with these people. Bought a 2010 F 150 from them. When dealing with them I asked for the lowest price they could give me. The truck looked great at the showroom. I told them I didn’t want to buy something that had flaws covered up. Had that happen other places as well. They assured me that they were giving me the best deal and the vehicle was as clean as it looked. Bought it in Feb. so I had it a week and needed it washed. I took it through a mister car wash and upon exiting saw a spot on the drivers door where the paint had come off. Other spots have shown up as well. I wrote Justyn an email telling him what I thought. With no response! I paid them what they asked thinking they were up and up. Fooled me.
Brandon Blauwkamp
Went to their lot for the first time and was very happy with how they keep their vehicles inside. The vehicles are very clean inside and out. Bought a used truck and I am very happy with how they’ve handled a few situations after my purchase. Very awesome team at XYZ!
Devin Hayes
I recently purchased a 2015 Cadillac Ats from xyz. After getting the vehicle and driving it for a few days the service lights came on . This was not something that I was happy with. I purchased the full warranty with the car but it seemed like the warranty people were dragging their feet. This is where Mike Drake comes into play. Mike actually sold the vehicle too me. I called Mike and I was super frustrated about the situation. Mike went above and beyond to ensure that my vehicle would be repaired. He was on the phone with the warranty people and the auto shop constantly. I was definitely upset at first but Mike did everything too make it right. My vehicle was immaculate inside and out when I got it and the xyz personnel are first class and definitely make you feel good about your purchase. Things were not right at the beginning but we have a victory in the end. Thanks Mike and we will be back to see you guys about another vehicle
nate brouard
The guys at XYZ made my first vehicle purchase quick, easy, and stress free. They are as professional as it gets and their nice indoor lot made for a calm, comforting experience. Highly recommend checking these guys out for great value vehicles.
Cortez Bradley
I purchased a 2015 Ford Mustang Ecoboost from my guys over at XYZ Motors. I was met with great customer service and an amazing car. I will continue to purchase my vehicles from XYZ Motors, great car for an affordable price. And the location is amazing all of the cars are indoors, which makes for a comfortable shopping experience. I was like a kid in a candy store.
Nicholas Vanden Heuvel
Mike Drake helped me and my wife out to buy a used BMW. He was excellent. He didn't pressure us at all and he made that clear from the start. Once we decided to buy, he was very easy to work with and helped us transfer the registration with the state so we didn't have to go to the DMV. He was very upfront about everything and even gave us a $25 gas card for our new vehicle!! Highly recommended.
Will Hamel
I had been looking several months for a new car and FINALLY settled on what I wanted. I found it here at XYZ Motors and drove 2.5 hours across the state from Downriver to check it out. Jayson and Mike were fantastic to deal with and pointed out everything they knew about the car. I was in and out within an hour. I would recommend them and if you're not in the direct area, they will help you with any information you may need before you make the drive out to see them.
Brent Speer
XYZ provided me with awesome customer service and ended up having a perfect truck for me. The vehicles are kept inside keeping them very clean. Mike and the team are the best that I've encountered. They are very hospitable and genuine, and listen closely to make sure you get what you want.
Joel Hoeksema
Great experience purchasing a 2018 Ford F-150! Made an appointment to check out the truck. When I arrived they gave me the keys and let me take my time checking it out without any pressure or a salesman looking over your shoulder! Overall I’d highly recommend this business!
Tiffany Baker
Awesome! I bought a car from XYZ, and I really liked that I was in charge of the experience. They are all about no-pressure sales; they let me look around at cars, they answered my questions, they let me do as many test drives as I wanted, and then they left it up to me to think about it and make my decision. I never felt pressured or persuaded, which was a breath of fresh air. Plus, they are really cool, nice, funny, and energetic. I am really happy about choosing XYZ. Thanks!
Erica Grooms
James was absolutely wonderful throughout complete process! Love my new car! Thank you for everything!
Mrs Reno
Highly recommend this place. I mean hands down this is the best place to go if your looking to get a car. All the staff we encountered were very friendly. We had the pleasure of working with Mike D and he was amazing, friendly, helpful and honest. We never felt pressured about buying the car. Mike answered ever question that we had and took the time to explain everything. He really seemed to know it all and made the experience so easy and enjoyable for my husband and I.
Karen Myers
This was my first indoor car dealership experience and it was amazing. Great inventory to shop through and helpful sales staff. They are not pushy at all and were very COVID conscious. Would definitely recommend this dealership to my family and friends!
Asha Vadlamudi
Dylan and Mike at XYZ motors were fantastic to work with and made the process for buying my new (used) car a breeze. I highly recommend this dealership (a plus that their inventory is inside and out of the cold)! Thank you!
hailey martin
Great first time experience with XYZ motors, traveling from Saginaw to look at a 2010 GMC 1500 Sierra, we showed up at the time they were suppose to close and our salesman, Mike, stayed an hour and 1/2 after! We ended up purchasing the truck and I love it! Thank you for a great experience.
Steve Harden
Very easy place to work with, salesman's show you to what you're looking for and leave you alone. The indoor car lot is really nice to work in for looking at cars, Great pricing and honest/fair pricing, salesmanship is top notch.... I'll be going back there for my next vehicle
kayy lee
Went through the process of buying my first car with these guys and everything was so easy. Felt I got a good deal on my Volkswagen CC but didn’t feel pressured into a purchase. A running light was out when I test drove the car and the next day it was replaced in time for me to pick up my new car. I really like the indoor setup and would 100% recommend others to shop here, down the road when I may need another vehicle I would definitely come back.
wilfredo pacheco
Gabe Best Dude To Deal With No BS He Makes it Happen And Quick
Branden Bueche
We located a vehicle we were interested in and were able to set up an appointment to test drive the very next morning. We felt very safe and were impressed with the covid 19 guidelines that xyz motors had in place.Jayson worked with us and we couldn’t have been more pleased with the vehicle and the professional manner in which we were treated. We just had a very bad experience dealing with carvana and jayson made sure we forgot all about that bad caravana experience. Jayson and Gabe walked us through and answered all questions we had. We left there with keys to our new vehicle. Thanks again jayson. We 100% would recommend xyz motors and believe their customer service will speak for itself.
Todd Henning
Jayson was great to work with. He was very knowledgeable and efficient with the paper work. The whole XYZ team made it a very enjoyable experience, and their attention to details was very noticeable. I would begin my next vehicle purchase at XYZ, and highly recommend them.
Chris Paterson
Our experience with Jayson and Mike went very smoothly and professionally. The entire staff was very helpful in our car purchase experience. I would recommend others to consider XYZ motors for their next vehicle purchase.
anthony robbins
I recently bought a ram 1500. It was a vary low pressure environment. The sales team was amazing paitent ( as I had my 2yr old daughter with me) and vary informative. The process was fast and easy. The facility was clean and well kept. I would will definitely recommend them in the future as well and be a future repeat customer in the future.
Maddie Piotter
HIGHLY RECOMMEND XZY MOTORS!!
Let me start off with this is not your typical review at all, but to anyone who is looking to purchase a used car, go talk to Mike or Jayson at XYZ. I went there this past Saturday to test drive a car, I was pretty set on it but wanted to see if I liked driving a station wagon since I have been driving a Jeep Grand Cherokee the last couple of years. Well last Saturday was snowy and icey and while on my test drive I spun out on the ice on the highway. I put my hazards on pulled over to the shoulder (way off the road) to catch my breath and calm down before continuing on. The next thing I know, I got rear ended from a guy going 50, who had slipped on the ice and could not regain control. Long story short the car was totaled and I cannot put into words how amazing the guys back at the dealership were. All they cared about was that I was okay and were not upset at all. I think I was more upset about it then they were. I ended up purchasing the other Subaru Forster that day and I can honestly say I am so glad I did. The service that you will receive at XYZ is top notch, along with their super clean cars, the fact they keep all of their cars in door is next level, and they are great guys to work with. Thank you XYZ Motors team for putting your customers first and helping them find the perfect car for them!
Alyssa Alfaro
XYZ Motors is great, I recommend Mike Drake! My husband purchased his truck over a year ago and I went back for my Chevy Trax. The truck my husband purchased was the best decision, and I know I won’t regret my new purchase. We were in and out both times, driving away in our new vehicles!!
Maria Vitela
I had a wonderful experience buying my new car at XYZ Motors. The staff is friendly and Gabe was very helpful! I travelled 2 1/2 hours to purchase my car and it was very much worth it.
Carlos Garcia
Great service! Brett helped us a lot and he was so fun to talk to. If we had a question he had an answer and he of didn’t he would find the answer. Everyone is so friendly, professional, and patient.
James Kosak
Worked with Jayson Malusky He was OutStanding ! Absolutely no pressure what so ever. went ther with My Daughter to see a Car that we seen on Cargurus a 2010 Huyndai with 68000 miles on it. All Cars where kept indoors in showroom condition. Jayson had the Car out for us and ready to test drive within a Few minutes. Me and My Daughter looked the car over with no pressure from any sales personal i might add. We then took it for a test Drive and Purchased it on the spot. It was in Great Condition has far as we could tell. I asked Jayson if he needed any money down on it that I would bring a Cashiers check back with me tomorrow? Jayson told me no Money down was necessary that a Gentleman's agreement was fine. How nice not many Car Dealers do that anymore. There was two other Gentlemen there at the time that also worked there that I talked two. Never got there names however they where very nice. All in All it was an Outstanding place to purchase a Auto ! Jayson told me stop by anytime. said he could get me any Car I was looking for that they would go out and find it. No problem. They are my new Dealer.
PS. Also received a E-mail from the owner the next day expressing his appreciation. Very nice I thought. Great Place!!!!! 5 Stars
Richard Camacho
Very sharp place. They have one price buying with no negotiation at all. But the van I looked at was fairly priced. Great communication by email, phone and in person. Even the bathrooms are sharp! Staff got the deal done and i traveled 2 1/2 hrs to do the deal. I'd give 4 1/2 stars if i could do a half. They fixed what little the van needed (taillight out) and were accommodating even with four kids in tow. I felt at ease there. Well worth the trip. I compare this to the treatment I got in chicago and I will never look in Chicago area again. I believe xyz motors does a lot of online dealing but they know how to do a deal in person and worked with my local credit union smoothly. Definitely on my list of places to seriously look if I need a vehicle again.
Mark DeVries
The XYZ Motors indoor showroom is an awesome way to shop for a vehicle while the snow is coming down outside. MIke Drake and Jayson Malusky were great to work with, as were all the other staff. Even though we did not end up purchasing a vehicle, it was a great experience and highly recommend XYZ Motors. We look forward to our next visit!
Rodney Vance
This dealership I will recommend to any of my family and friends, Emmett helped me get the car I wanted, all I had to do was show up he did a great job on his end and he successfully got me rolling in my new car! XYZ is the place to be. Shoutout to EMMETT
Leeg z xm Woodring
XYZMotors has to be one of the best places to buy a vehicle.
This place doesn't deal with junk
Every vehicle they have for sale is top notch and kept in their indoor showroom. The staff was great and Jayson Maluaky went above and beyond to make sure my experience with XYZ Motors was a great one.(I hated the car buying experience until now) thank you
XYZ Motors I will be back
Weston Gayan
The environment was very welcoming, and zero pressure to buy. I had an amazing experience with Gabe helping buy the Audi i wanted. Will definitely recommend XYZ motors to friends and family.
AnywayOj
Gabe was a great salesman and never made me feel pressured. He was thorough and professional and made buying our car not stressful at all. I would highly recommend XYZ motors for your next car!
Matt Schmitt
Mike was a true Professional! Made the whole car buying experience quick and easy. I highly recommend XYZ if you're looking to buy a high quality used car at a great price.
Christopher Spence
Great place to buy a vehicle. Gabe got us hooked up with a new truck. Great people and great prices. You'll leave happy!!!
Vidal Rodriguez
This place is a great place to find your next car, the people are nice,friendly and not pushy at all. James made us feel right at home and any questions we had he answered them. They deserve ten 🌟 🌟 Just ask for James Hayes!!!! …
Mandy Shattuck
I had a great experience with XYZ Motors, they never pressured me when I was searching but when I decided on a car they did everything to make it happen. I'm very happy & will recommend them to anyone looking for a car.
Lynn Iacopelli
Mike and Mike were simply awesome! They were so helpful and efficient. I also LOVE their reasonable and upfront pricing. It’s also great that all the cars are protected from the elements. We will definitely be coming back when we are ready for our next car!
Matthew Tetreault
Had a great overall experience with XYZ motors. Their staff was very friendly, fast, and efficient. They had a large selection, allowing them to find the right car for me!
Heather Constable
I found a 2011 Ford Explorer on the XYZ website, and scheduled an appointment over the weekend with Jordan to test drive it first thing yesterday morning. What a beautiful vehicle, with a leather interior, all the technological bells and whistles, and a price that couldn't be beat! During my test drive the check engine light came on, and when I got back to XYZ Jordan got it immediately into Fox Ford for diagnosis and repair (it wound up having something to to with the catalytic converter). Unfortunately, due to an immediate need for a vehicle and unable to wait for the Explorer to be tweaked, I wound up purchasing a car elsewhere. However, I feel emphatically that these fellows still deserve a shout-out. I didn't at any time feel pressured to buy anything, and was impressed with their willingness to fix whatever had triggered the check engine light. Jordan is personable and full of positive energy, and Paul - the Thor of XYZ (it's true! Check out the mighty hammer anchored to his office wall!) - is likewise friendly, helpful and willing to do whatever it takes to get his customer into a quality vehicle. I would not hesitate to recommend these guys to anybody looking for a great used vehicle that is priced below its value (the Explorer, in fact, was valued by my lender at $1,300 more than what XYZ was asking for it!). From Cadillacs and Lexuses to Fords and Chevys, and from trucks and vans to sedans, XYZ is a one-stop shopping destination for anybody looking for a great used vehicle at more than fair prices. And should I need a vehicle in the future, XYZ is the first place I'll look! Thanks, Paul, for your time and attention! And if anyone reading this wants or needs a beautiful and loaded 2011 Ford Explorer, you know who to call!
Chris Zuyddyk
Such a great selection of cars including the Lincoln that I ended up buying. The entire staff was nice and friendly. Gabe helped me to get the exact car I wanted. I definitely recommend this place to anyone looking for a great car at a great price.
Suzanne Minard
XYZ Motors has a great selection of good quality used cars at reasonable prices. Paul was very helpful and professional. XYZ Motor will definitely be were I go first the next time I am looking for a car.
Brett M
Mike D and Gabe did an excellent job communicating and making the buying experience easy. Even after an issue with the vehicle I was trading in, they pushed through and made it an enjoyable buying experience. I would highly recommend xyz.
Jennifer Thorne
Jordan and Paul were very helpful and accommodating. I test drove several vehicles, and by the time I made a decision it was quite late in the day. Jordan stayed past closing time and helped make sure my financing got all squared away. During my test drive I noticed that the car seemed to have a wheel bearing going bad. They took the repair cost off the price of the car, and I drove away with a great deal!
Garrett Harshberger
I had a great experience with XYZ motors, they have very friendly staff, that is will to help and work with you. All the vehicles are inside to, so you don’t have to be outside freezing. They have a very nice lobby with lot of activities to do if you have to come in with a big group. I would highly recommend it to someone looking for a vehicle!
N S
Great experience working with these guys. Amazing customer service. Willing to go out of there way to help me out when I needed it. Thank you to Jayson and Taylor for everything (and anyone else I may have missed). Beautiful vehicles at good prices. I definitely recommend checking this place out if your in the market for a new vehicle. Thank you... 💯
Barbara Weygandt
The guy are very helpful and not pushy. Friendly and informative. 4 cars in family from them in 2 yrs time. Very happy with every aspect of our buying adventures. Will not go anywhere else. Great job guys nice selection of cars and great prices.
Jerry Connor
If your looking for a great vehicle go to XYZ Motors. Not only do the sell good quality vehicles they make the process easy without pressuring you to buy! Can't say enough about them.
Alec Benton
Mike Drake and the guys at XYZ Motors did a great job getting me into my new car. Thank you for such an easy fun experience. Oh, and the business cards are the best you will find anywhere.
Jessica Kile
The guys at XYZ Motors are top notch. They’re welcoming, friendly and very helpful. The office and their inventory are both very impressive and well maintained. I highly recommend checking out what this dealership has to offer! I know we’ll be going there first when searching for our next vehicle!
Doug Helmus
We recently purchased a vehicle with XYZ Motors and I was very pleased with their service. Mike and all the associates are very professional. They were very upfront with the vehicle and willing to work with me. I would defiantly purchase a vehicle from XYZ Motors again.
Family Fun Adventures
We bought a vehicle with them a several months ago. We had never heard of them but found them online and gave them a chance. At first we thought it was the wrong place because theres no lot, we didnt realize it's all indoor. Kinda neat :) the guys were great, gave us a great price for our trade in as well. More than even the big lots were offering. We had a window switch and key fob issue that they were willing to fix but because it's our only car we decided to forgo that because we didnt have 5 hrs to spend getting it fixed, no biggie. I would definitely buy from them again!
Fidel Coronado
I just helped my dad buy a truck from Brett Buskard, He was awesome very professional, really good vibe and easy to work with. I will certainly be back again.
Keven Krieger
Fast, efficient and fair. They gave me above KBB on my trade in and then worked with me to get the truck of my dreams into the payments I can afford. Don’t go to big-box dealers who are going to “give you the best price” after haggling forever. Go here, and get the best price up front.
Halie Clarke
Being a first time car buyer I couldn’t have asked for a better experience. I live 2 hours away and they delivered the vehicle right to my home. They made the process so easy. Highly recommend!
Patrick Norton
Just recently purchased a Dodge Ram from XYZmotors and found the whole experience to be excellent. Jeremy and the team was very helpful. I would definitely buy from this business again.
Aimee Jackson
We appreciated Paul's willingness to stay after closing to give us time to test drive and purchase a vehicle. They were also very responsive to inquiries via text which was very helpful. We have only had our vehicle for a day, but so far so good!
P & C Strickland
I bought a 2018 Toyota Tundra through Dylan at XYZ Motors. It was a great experience and having the showroom indoors is very nice too.
Very pleased.
Phil
Rich Hammond
Overall experience went very well! Had a little misconacation on the purchase date, most likely my fault to some extent. Jason pulled the deal together, we got a very nice, hard to find 2010 GMC. Pick up, at a fair price! Thanks Jason for being pleasant and getting the job done. Sincerely, Rich Hammond, Hammond Construction
Lorena Gallarzo
My husband and I worked with James and I have to say he made all the process super easy!!!! And he was very professional.
Zack Posz
Absolutely loved this place. Great car selections and well maintained. 10/10 would buy again. Never thought buying a car could be so stress free. They weren't hovering or trying to force cars on us. Just let us browse and answers any questions we had.
Heidi Pamerleau
This is an awesome INDOOR dealership if you are looking for a good preowned vehicle. Online tools are great and no high pressure sales. Vehicles move fast so always getting new stock. Very responsive and easy purchase!!
Jeremy Brower
What a great experience on purchasing our truck with XYZ the staff was amazing and very helpful our agent was Gabe and was polite and helpful when other dealers just seen a dollar amount Gabe seen us as a customer would recommend XYZ as a first stop they stock autos of all makes on a regular basis this company will not push you in to a contract like other dealers will they listen and will help any way they can
Melissa Black
XYZ took care of me before, during and after puchasing my first truck. Amazing and professional customer service start to finish! Highly recommend! Thank you XYZ!
Sean Kearney
Jayson an Mike were both super helpful. I wish I had known about xyz motors last time I was shopping for a vehicle. Seriously the most hassle free vehicle purchasing experience I have ever had. If you are looking for a quality used vehicle, check this place out!
marymarie rice
Great experience at XYZ Motors. Highly recommend this dealership. Very friendly. Smooth and efficient process from auto search, selection, financing and finalizing purchase!! Thanks so much Mike!!!
Ethen Weaver
We had a wonderful experience with everyone at XYZ. They were all helpful and knowledgable which made the buying process a breeze.
We will definitely be buying our next car from XYZ!
Jake Tasma
The guys at XYZ Motors gave me amazing service. They were friendly, informative, and I really felt a sense of trust. I will be giving out Jordan's or Paul's name to any friend who is looking for a car.
Robert Walker
Very nice and not pushy helpful with loan like looking at vehicle indoors be for test driving
Max Scherzer
Been here a few times. Out of every dealership I have visited this team is by far the most professional, welcoming and all around a great group of individuals to interact with. I have never seen an unsatisfied customer leave this dealership.
Daniel 35703
Super friendly staff definitely recommend James for all your questions
Lisa Boersma
Very happy with my purchase and the staff. They were friendly, helpful, and a pleasure to do business with. No pressure. Taylor was our salesman and he was awesome, along with the rest of the staff. Just a very good experience all around. We will be going back for future purchases.
Bradley Lockhart
Great guys who were very friendly and no pressure!! Worked their magic and got me in my beautiful 2017 camaro ss!!! Will definitely come back for future business and recommend to anyone looking for a great priced quality vehicle!!
Spencer Whitmore
Recently purchased an 08 f150. Test drove the truck 3 times. Right after I drove it off the lot the engine started shaking. Called Paul & Jordan. Turns out the Cam Phaser need to be replaced which by the time you factored in labor the whole engine should be replaced.
Jordan & Paul offered me a full refund on my purchase, lent me another truck for the weekend as we booked a family vacation to the UP. Switched out another car for a rental while my truck was getting repaired.
The warranty company kept stalling so Jordan expedited the service and paid for the engine to be replaced.
A very stressful situation was handled very smoothly by Jordan & Paul. I would recommend these guys over any dealership I have ever used. Truly care about their customers and went the extra mile for us.
Sean Verschueren
Found XYZ Motors by chance and got lucky for it. Ended up working with Jayson and he helped me out in every way. I did not feel like I was talking to a car salesman, but a person who genuinely wanted to work with me to help me in my vehicle search. 5/5 for good reason!
Andrew Lamer
bought a 2004 Chevy work truck from them. pictures they had on line were what the truck actually looked like in person unlike most places. what i was told on the phone about the truck was true when i got there to look at it. Paul was a pleasure to do business with will definitely look at there inventory next time I'm looking for a vehicle
Erik Vanderwal
Great selection of vehicles. The cleanest & BEST PRICED vehicles around. Mike Drake had us in & out in less than 30 minutes. Thank you so much XYZ Motors!
Alicia Wobma
Last night I purchased a Toyota Highlander & everyone at XYZ Motors was super helpful. Very nice staff & accomodating, I went there to buy another car & then I saw the Highlander so drove both & they were so patient. Huge Thank you to everyone at XYZ Motors!
Tiffany Michelle
Gabe was helpful, responsive, and a pleasure to work with! Highly recommend shopping at XYZ Motors.
Tyler Sawyer
Excellent service, pricing was great, Taylor was very nice and helpful in the buying process. I was late to pick up the vehicle I was buying and he still stayed an hour over closing time to wait for me. I will definitely recommend xyz motors to everyone I know.
Garison VanderWal
The company has a great staff with very knowledgeable and friendly people. They were super easy to work with when I bought my 2010 Tahoe, and I love my new ride.
Jenny Taylor
Very easy car buying experience. It was actually my second car purchase from Gabe. I hope he is there when I come back for my third
James Hartley
James at XYZ was amazing to work with yesterday. In and out within an hour with a great truck and a great deal. Highly recommend!
Cameron Schieble
Great experience! I worked with Taylor for my purchase. Went there looking at one truck and ended up buying another. Everyone I talked to was very nice and made everything very easy. Would definitely recommend.
Justin Kent
They made buying my jeep easy! Very clean place. Jayson was a great guy to deal with, and they did all the footwork for me! 10/10 would Recommend!
Chase Reaser
One of the best buying experiences I have ever had, really appreciate the ease of buying a vehicle. Look forward to seeing you guys on my next purchase! Thank you XYZ
Philip Sullivan
Very good experience. Found a quality vehicle at an excellent price. Paperwork and financing was a seamless process. Jayson and the staff were helpful at every step. Very satisfied.
Devin White
These guys are simply the best. Laid back buying experience and best service hands down. I have now bought 2 F-150’s from XYZ and couldn’t be happier. There is no need to go anywhere else. Thanks guys!
Sara Beebe
The staff at XYZ Motors were friendly and helpful. I truly enjoyed my experience working with them to purchase my (new to me) vehicle and would recommend others to purchase a vehicle from them as well!
Corbin Besemer
Bought a car from here last week. Emmett was super helpful in getting me something I could afford, would recommend this place to anyone
Rachel Ambrose
I had a really good experience here and Gabe was awesome! I would definitely recommend this place to anybody needing to buy a car!
Matthew Albright
Paul was easy to work with. Was very honest about what we were buying. The vehicle we purchased had a broken mirror, they had a company to our house the next day fixing it. Would do business with them again.
Phil Smith
Staff was very friendly and didn't make me feel pressured at all to buy anything from them! Every vehicle inside their indoor facility seemed to be in immaculate condition. I would definitely buy from them again and refer anyone to do the same!
Crystel Imperi
Our family highly recommends xyz motors! The trustworthy staff had us in and out in no time with a beautiful new car that we couldn’t be happier with. They are a great company to do business with!
Breanna Nelson
I got to work with Taylor at xyz motors, he was super helpful and nice and made the process super easy to buying a car, that same day! Would definitely recommend buying a vehicle from this dealer super great staff clean building.
Brittany G
There were little to no precautions being taken for COVID by employees here. I saw only one person wearing a mask the whole time, the sanitizer at the door was empty and no one was staying remotely 6ft from me or anyone else. They do have a nice showroom and keep nice vehicles, though.
dan lane
Nice place. Very different than your normal used car dealer. Evrything is indoors and some of their inventory is in another building. Be patient when you go but its worth it. The vehicles are very clean and there are no pushy salesmen.
maddy neibarger
Mike was very helpful with my process of buying a new vehicle. He made it very easy and simple to get what I wanted!! Definitely recommend this dealership to anyone looking to for a new vehicle!
Travis Rader
We had a great experience at XYZ from start to finish. Every interaction with the team was great and they went above and beyond to make sure we were pleased through the entire process. Great team and great service. We will recommend to friends and family.
Pimpson70
James and the staff are very helpful and friendly, this purchase was my second in 5 years from XYZ and have only good things to say about the buying experience
Justin Doyle
The whole team at XYZ was great. No pressure what so ever. After lots of research found this beautiful truck at a great price. Will definitely look to you guys in the future. Thanks again!
Kim VanPutten
Purchased a car from XYZ Motors and couldn't be happier. Staff is knowledgeable, friendly and so easy to work with. I highly recommend them!
James Warren Beld
Great dealership with great staff. I highly recommend purchasing a vehicle from them. If they don’t have it in their inventory, they will locate what you need.
Thank you Jayson. We love our Suburban!!
Dustin Damon
If I owned a used car dealership it would be just like this one .. have to say I’m not normally a used car dealership fan, this is a totally different experience. No high pressure sales, no BS and it’s quick and fast to purchase... fine job fellas
Tumbleson Roger
XYZ Motors was an extremely pleasant experience. Jayson was very helpful and had answers to all of my questions. I will definitely be returning for my next vehicle! Thank you XYZ Motors.
Gayle
It was a fast and easy process. The sales guys were super nice and had us in and out quickly with the car we wanted!
Spencer Napper
Got the pleasure to work with both Gabe and Brett. Both very professional and very helpful
Amy Powell
Very easy and quick car buying experience. No one ever says that! But Jordan was easy to talk to, gave me all of the information up front and was very quick to get me into a beautiful vehicle!
Shizayn (Othello)
Wanna give a shout out for the great service I had purchasing a vehicle from Jayson at XYZ Motors. Thank you very much for the quick and orderly sale of our new GMC Sierra.