Reviews of Family Trucks and Vans. (Car Dealer) in Denver (Colorado).
Family Trucks and Vans
2400 S Broadway, Denver, CO 80210, United States
Description
Information of Family Trucks and Vans, Car dealer in Denver (Colorado)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Family Trucks and Vans
Sunday
Closed
Monday
8 am–8 pm
Tuesday
8 am–8 pm
Wednesday
8 am–8 pm
Thursday
8 am–8 pm
Friday
8 am–8 pm
Saturday
8 am–8 pm
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Friday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Reviews of Family Trucks and Vans
Gabriela Diaz
I had been trying to find my father a vehicle that was to his liking & unfortunately had no luck with any other dealerships until we came across Family trucks & vans. Luis Flores was amazing taking care of our needs, we saw a truck & he was so helpful, kind & patient with us. Thanks to his help we were able to purchase my father his dream truck! Unlike any other place or sellers, this had to be the best service we have had! Definitely recommend to anyone looking for a vehicle! (:
Jeffery Jorden
I’ve never been through the car buying process before and Mark made my time feel valuable. Great staff working all over the lot. Feel very welcome to ask all the questions I feel relevant. Made it a great experience. Good used trucks for a decent price. Thank you agin mark.
Romario Romain
We are very pleased with the service provided by Jesus aka Chuy. The van we were actually interested in was in the shop and he recommended another which was a steal of a deal! He was very honest and helpful start to finish. Made purchasing here very easy and pleasant. Thank you Jesus and Family trucks and vans
Laurel M. M.
I researched cars and dealerships for weeks before going to Family. I hesitated because I got overwhelmed with the dealerships hounding me. I decided to go with family because they have been there forever and I've never heard a bad thing about them. Jonathan Arpero helped me and he was very professional. He's a serious guy that is focused and was flexible and allowed me to make my own choice. He also worked hard to get me a good deal. I appreciate Family Trucks and Vans and I feel comfortable in my decision to go with them. I also got a beautiful car, prettier and better than I had planned.
Mateo
l called Luis Flores to confirm some information on some Ford F150s they had for sale. I had lots of questions and Luis took his time and answered all of my questions. I did not feel rushed at all. I drove down to Family Trucks and Vans and met with Luis. Very kind, down to earth and professional. We walked the lot and he was very patient with all of my questions. Believe me I had a ton of questions. I found a truck on their lot that I liked. We took it for a test drive and I was convienced that the truck was meant for me. Of course I have bad credit, very little to put down and a trade in and I am asking for the world. Luis and his finance guy make the ultimate miracle !! Numbers were correct and the payment was under my budget. I highly recommend you go see Luis at Family Trucks and Vans !! I felt like family there and not just a number. I was treated like family and I am happy with my truck!! Thank you Luis Flores !!!!!!!!!
Stephen Simpkin
Luis is a top notch human. He’s not like your typical car salesman. When he says he’ll get something done he does it without any hesitation.
He has taken care of my concerns even after I bought my truck three weeks ago. He was kind considerate and very professional.
Always ask from Luis when you go shopping at Family Trucks.
I went in to the dealership this evening and had a really good conversation with the finance department. They explained to me about the warranties which clarified my concerns.
Overall great group of men and woman that work for this company.
Alyssa Umland
Mark and Josh were both great to work with and made the car buying process easy and understandable! They walked me through every step and made sure I was comfortable with my decision before moving forward. They also went the extra mile to look at all financing options to get me a great monthly payment. Thank you Mark and Josh!
Stacy Snyder
This has been the best car buying experience I have EVER had.
Mark was kind and knowledgeable and we got a great truck that fit all of our needs. To top it off we were in and out in just a few hours, it was not an all day event! Thank you Mark for making this such a stress free purchase!
Cindy Harrison
I had the best car buying experience ever! Luis and Jr, were fantastic! Never thought I would be driving a luxury car but I’m driving a Cadillac! I have horrible credit and they found financing for me. Car lot is huge and the office’s are clean. Highly recommend Family Trucks and Vans! Ask for Luis and Jr.
Michelle white
We went to another dealership down the street but he sketched us out and thankfully while I was checking the value I found the exact truck here in better condition for less money. It was a great experience and we ended up with a much better vehicle, at a much better price and we were very happy working with Chuy. Thanks for everything!
Elaine
I bought a Ford E-250 cargo van from Mark Holland and had a great experience! Mark is very knowledgable and friendly. I would definitely recommend Family Trucks and Vans and asking for Mark when you stop by.
Jake
Jesus “Chuy” provided an excellent experience when purchasing my 2016 Dodge Ram. After being disappointed with obvious dishonesty down the street, his strait forward approach left me very comfortable with my decision. Highly recommend purchasing from them.
Rob Jackson
I normally don’t do reviews but family truck and van has been the best used dealership I have ever dealt with. I did all of it online with Jalen Ragsdale and when they was ready for me he called me and I was there less than 45minutes and it was that long because I took a long time on the test drive. If you want a nice used truck go to family trucks and vans they are the best. Thanks Jalen again.
Nicolas Gallegos
They have a lot of trucks and cars, we bought a Jeep, the salesman JB. is very nice and kind with us, thankfully
Rose1109
Thank you JB, Alberto, and Aldo for providing awesome service and getting our family in to an suv we all love! These guys are super friendly and very helpful! Would 100% recommend. This isn't the first time we have bought from Family Trucks and Van's and it won't be the last! 😁👍🏻 …
Stephany Marquez
I was struggling with my car and I wanted to upgrade, I called Family trucks and vans and Luis Flores helped me get a good deal on my Tahoe. Honesty he was hands down the best car sales men, so understanding, so patient with my indecisive self, so professional and over all a great person! Def. Made my purchase easy with his help. I recommend this place and their friendly staff.
Sarahi Merlin
Junior and Chuy were an amazing team and helped me and my husband find the car we wanted for the price we wanted. We are very thankful to them and Family Trucks and Vans! I 100% recommended you do your car shopping with these lovely gentlemen😁 …
Alisa Heidleberg
Posting a bit late… but I had a great experience working with Luis. I live in Windsor and was able to purchase the perfect vehicle via text and phone. Ah, technology. Luis was a lifesaver and so helpful with choosing what would fit my needs and helping to find the proper financing for what I had. Thank you again!! I’ll send business your way!!
Yair Gallegos
Great purchasing experience! They helped me through the financing process, gave me a great deal on my purchase, heard the concerns i had with my purchase and worked with me to make sure i was satisfied.
michael wing
Derek did a great job getting us the best possible deal on a great truck.
Second vehicle I've purchased from Family Trucks and Vans and I'll be buying my next one from them.
Even in today's crazy market they cut us a break on the price of our new vehicle.
Derek tried so hard I got him in trouble with his boss.
Seriously, who does that? Derek does.
If your in the market for a new truck no one will work harder for you than Derek.
Thank you Derek!!
Amber L
Went and got our first truck through them. Juan Trejo was our sales man. He was amazing, very friendly, professional and honestly was the best experience we have ever had at a dealership. They definitely will have our business from here on out :) thank you
Paul Bradford
Junior was amazing, definitely made the process so easy and we found the perfect car for us. This place was easy to find, lots of selections from Vans, Trucks and SUV’s in anyone’s price range. If y’all ever need anything in the Denver,CO area come see Junior and get your ride!
Elijah Myers
Junior helped me and he was very knowledgeable and made the whole process really easy!
jesus hernandez
I would like to take a moment to Thank an amazing company (Family Trucks And Vans) for giving me the opportunity to buy a 2014 GMC TRUCK! Thanks to Naiche Sedillos (NachoMan) who helped put all this together and Josh Finance Director who set up awesome financing!
FamilyTrucks&vans
Andrea Rosas
This is my second time coming to Family Trucks and Vans and I will continue coming back when I’m looking for a vehicle! I bought a car in 2020 and had to come buy another one due to a theft! Mark Holland was ABSOLUTELY AMAZING and worked with us to get us into our car. He had patience and outstanding customer service. He also helped us in 2020 and remembered us when we got out to look at cars. That was a huge plus for us. Everyone inside the office was extremely polite and working hard to get people into their car. The environment is friendly and laid back.I HIGHLY recommend you stop in here to take a look and get this experience as well. I am not dissatisfied in anything with them at all. Kiddo will be getting a car in two years and this will be my stop with her to find hers. Thank you Family Trucks and Vans!!
Tyler Himmelman
Bought a truck from this group - they made the process incredibly easy. They didn't push a sale like the typical dealership seems to do and they were patient with my wife and I as we test drove a few different options. Unfortunately truck ran into some issues not long after the purchase but the service over at Family T&V took care of everything right away. I would recommend this shop over any other dealership that I've visited in Colorado.
Spencer Lane
I had an issue with a prior dealership who sold me a bad truck just days before I had to come to Family Trucks and Vans. Jr. hooked me up with the truck that I asked for, they had accurate postings, all the vehicles were prepared and the quality was hands down better than I received at a professional dealership the day before. Way to go small family owned business you are awesome for taking care of me and getting me back on the road In such a short time.
Billy Palmer
Had an amazing experience with Luis Flores!! He is an amazing employee and did his absolute best to make sure that was taken care of this man needs a promotion for sure. Luis made sure that I felt like a true member of the family, and if you're going to buy a truck, this is the place to go!
Pen T
Derek Torrence is a great salesman!
Bought my first vehicle here about a year ago. I had checked prices and test drove a few vehicles before and after visiting this dealer and ended up coming back. I can assure you I had the best experience at this dealer over all. Especially with Derek Torrence helping me! He didn't act like the stereotypical sales man. Vary much helpful and made sure we had a great experience. Wasn't pushy and was vary personable. 10/10 would recommend! I hope my future dealership experiences are as good as this one was.
kim gregg
Jesus was a great salesman and very helpful with purchasing our truck.Highly recommended Family Trucks and Vans.
Alex Loya
Recently bought a vehicle here and had one of the most pleasant experiences I’ve had at a dealership. There was no pressure to buy and got to see multiple vehicles before deciding what we wanted. Luis assisted us through the process and answered any questions we had. He made everything simple and made us feel comfortable throughout the time we spent there. Definitely recommend them and will be back for any further purchases!
Chris Cruz
Hey shout out to my boy junior, he made this process so much easier he’s trustworthy and honest and he looks out for the customers best interest, he made this happen and I love the truck I got into
Alam Castillo
First time buyer and the staff was quick and attentive, Juan was very helpful, he was able to find the most convenient Vehicle with my budget and he did not disappoint!
Robert Benabides Jr.
Needed a car ASAP , went to the “other guys” and got denied but I came here at 6:30 Saturday and drove home in a new car thanks to Chuey (Jesus)!!! Love my Jeep and will definitely be back for another truck in the future!! Would definitely recommend to anyone who is wondering!!! 👌🏽👌🏽👌🏽👍🏽👍🏽👍🏽🚙🚙🚙 …
orion tech
Derek was very helpful. He helped me get the truck i was wanting and helped my bank fast track some things so i could leave with it that day. Its been almost 2 weeks and the truck is doing fine so far. Thanks for being honest and straight forward with me derek. You have a good on brother!
Anthony Lucero
We had a great experience here Juan Trejo one of the sales men was very helpful and worked with us to get the truck we wanted we will be going back for another truck soon thank you for everything .
Jade Balmus
This place is the best place to go get a car! They will work with you and they will not try to take advantage of people. They are such good people and are really helpful. Rafael Perez is great! JB & Juan made my experience here so easy and less stressful. Thank you so much for the help!
Kallie Martinez
Derek helped us and was so amazing! He was very helpful and went above and beyond for us. He provided great customer service and answered all of our questions. We got the truck we wanted. Family Trucks and Vans has so many options and great prices.
Corey Weidmann
Mark Holland was great! Very professional and helpful.
Darian Rayfield
Had a great experience! Go see Juan Trejo or Luis I’ve bought cars from both of them now and they are very excellent to work with. Thanks again guys!
Spencer Hickey
Rafael was awesome. Got me in for a test drive in the vehicle I wanted right away. Financing process was quick. Very straightforward, honest service. Will be back when it's time to buy again.
Melissa Mouton
The best car-buying experience I’ve ever had! Derek Torrence was a top-notch professional, friendly, and went the extra mile to make the transaction as easy as possible. I would highly recommend!
Bianca Saavedra
The smoothest, quickest car-buying experience ever. Rafael was super cool, friendly and a pleasure to work with. He got us a great deal for our trade-in and honored the sale price that was listed online for our purchase. Our new (used) truck is spotless! Great detail job, looks brand new.
I highly recommend paying them a visit when you're in the market for a used truck or SUV. Ask for Rafael! Also- Rafael in Financing was just as fast with the paperwork and friendly af.
Jc Piepho
Daniel at family trucks and vans treated us like royalty. He showed us what we asked to see and gave us directions for the best test drive. Pricing was spot on, service was great! Highly recommend, ask for Daniel
Valerie Morel
One of the smoothest vehicle purchase transactions I’ve ever had, Salesman Derek Torrence did an amazing Job in helping me find my new vehicle! He was able to get a great deal for me and made the process very easy and comfortable, hands down best experience, definitely recommend this car dealership for all your car needs !
Yasmine Cooper
I previously bought a car with Sharpest Rides (Sister Company of Family Truck and Vans) and was impressed with my experience. I explained to Luis Flores (Sales Rep for Family Trucks and Vans) my wants and needs in my next vehicle. And he delivered! I'm so in love with my truck. Not only that, but the great deal I was able to get. Thank Family Trucks and Vans for the great experience and great customer service. The whole team was welcoming. No pushy, used car sales, man vibes.
nate reich
I recently purchased a used truck from Family Trucks and Vans and would like to commend Roman Marta for a job a well done. I was about to walk away after being told by another salesperson whose name I will omit in a rude manner that "We weren't even in the same ballpark and there is no way we can even come close to making it work." No effort was given by this gentleman and his attitude and lack of respect for a potential customer dumb founded me as a former salesperson myself. Luckily for both myself, and the company, Roman stepped in and took over. He treated me with respect and we were able to come to a fair deal. Roman's effort and commitment to taking care of the customer was refreshing in a world that seems to be forgetting that without taking care of the customers businesses can't survive. To whomever may be reading this, Roman saved this deal and has earned my business... however, I will only deal with, and send potential customers to exclusively to deal with, Roman after the distasteful experience I had with the other sales rep. Thank you Roman.
ceecee carter
Mark Holland is great! He really cares about the quality of the vehicles he sales and is honest about them. He went above and beyond to get the vehicle we wanted. We will be coming back to him in the future! Aldo is awesome too. He worked with the bank for us to get us the best price possible. The two worked together and we couldn't be happier!
Richard Pineda
I was like for a new truck and Mark helped me find the perfect truck for me. He was patient, answered all my questions and had a great attitude. He was so great my wife decided to purchase a vehicle as well from him. I would and have been recommending Mark to all my friends, family and clients. Good job Mark I can’t wait to work with you again on my next purchase!!
Thanks family trucks and vans for your hospitality and great attitudes.
karina aviles
Honestly hands down best experience i have been to other dealerships but no experience was like the one here and more because of JB honestly nicest most patient person and if someone can find a way for you to leave with a great car at a great price is him!
Christine Kisselburgh
I live out of town and needed to purchase a vehicle for my business. Luis Flores was amazing to work with. He went out of his way to take pictures, offered to face time me so I could see the vehicle, worked with his supervisors to be creative in helping me since I had to travel 5-hours to view the vehicle. After the purchase, Luis again went above and beyond assisting us! Coordinating to have the vehicle shipped to our location - the entire time he was polite, considerate, understanding, and professional!!! His communication skills are top-notch and I will seeking his help for all of my personal and commercial vehicle needs in the future!
GREAT JOB LUIS and FAMILY TRUCKS and VANS!!!
Matt PS.
Good independent dealership worked with me when i was looking for something to replace my old truck
Jessica Ortiz
The customer service is great! I enjoyed the joy ride of my new car! Super easy and and definitely not a hassle. Thanks Sergio, great sales associate. 100% recommend this place. :)
Neri Cervantes
Came to Family Trucks and Vans to buy a work truck for my husband and met JB. He was awesome since the beginning! Excellent customer service skills... very knowledgeable and polite! We were able to purchase the first truck we test drove!!! Experience was beyond great. Thanks to Alberto who was also a big key to make our transaction complete!
Thank you guys!!! 😊
Dakota Stevenson
As far as dealerships go, EXCEPTIONAL service. I don’t like pushy. These guys are respectable. Jesus (Chuy) was an amazing salesman. He listened to what I wanted and made it happen. Negotiating isn’t painful with them. I enjoyed the experience and it was quick. Definitely recommend if you’re looking to buy and don’t want a normal, painful, car buying experience.
Markeith J. Douse
I had a great experience purchasing my vehicle from Family Trucks and Vans! I was nervous I would be turned away because of my poor credit score but upon arriving I was greeted by Luis Flores and he immediately addressed my concerns and gave me his word that he would do his best to get me into not just any vehicle, but a vehicle I would be happy with and met my needs. In just a short time I was test driving what is now my new truck! I highly recommend you start your search here and ask for Luis Flores, you'll be in good hands!
Remington Koltes
Mark was incredible. Took me all around the lot and even to their sister location to help me come in under my budget. I'd recommend this place far more than any other used car dealership I've been to. They will bend over backwards to help you out.
Jessica Horton
Daniel French was an amazing person to work with. He did everything he could to make sure we went home with the vehicle we wanted and the payment we wanted. Very pleased with our experience.
Sylvia Lovato
After 2 long days of searching for a good used vehicle we stopped in at family trucks & vans . Derrick was very friendly,listened to what I wanted and worked with my financial expectations. Make this company your 1st go to car lot & enjoy the same helpful , friendly person in Derrick.
Celine Padilla
Shout out to Sergio and his team!! Definitely worked hard for me and made sure I left with my new Suburban, exceeded my expectations 😁😁 I would definitely recommend 100% 👍👍
New customer for life! Thanks again!
Rich Wolfe
Daniel at family trucks and Vans was great! Perfect deal on a great Jeep! No hassle no pressure. I will definitely shop here again
Geno G
I've bought a few vehicles from Hoss and it is always a pleasant experience. I am in and out and I always feel great about my purchase. He treats his customers with respect. I recommend Family Auto and Truck Center!
Nancy Burgess
We looked at the stock on line and the chat team was very helpful. They put us in touch with Octavio. Octavio was awesome and very professional! This was our first time buying from Family but our experience was great. The vehicles are clean and in excellent mechanical condition. Their mechanic was available for us to speak with and answered all of our questions. We decided on a truck we saw online and it was everything the website said. The paperwork went smoothly and quite quickly. We were happy to drive off with our new truck! I highly recommend them. We will be back for another vehicle!
Thomas Balmus
Very helpful. My family has purchased 3 vehicles here. Great rates and will do what it take to get you in a great car or truck or van. Thanks Rafael Perez Jb and juan.
Jeffrey Repo (Milehighdrummer)
My girlfriend and I purchased a 2014 ford truck this weekend. We had an incredible experience! I work in construction and have been looking for a truck for a little over 3 months. I found a couple of trucks I was interested in through car gurus, emailed Joe and he followed up the next day with me. I stopped by the following evening after hours and was lucky enough to catch Joe on his way out to dinner. He still took the time to answer a few questions and invite me to test drive a few trucks the following day. I found a truck I liked that evening returned the next morning to test drive the truck I was interested in. After the test drive Joe and Joshua both went to bat for us working to get the best price possible. The entire crew did an amazing job to make the purchase of my first vehicle seemless. Also big thank you to Roberto in financing who made that process effortless as well. Also thank you to Terry the mechanic who doubled checked everything for us on the truck to ensure the truck was in excellent shape. I would highly recommend shopping with these guys. They made my girlfriend and I feel like family and we’re honest and informative during the entire process. Great Job guys!!
Adilene barron
One of the best dealerships in Colorado!! I purchased a vehicle a few months ago and got the best service from salesman Sergio Portillo. He answered all of my questions and found the best car for me. He was super understanding and sweet. I’m so happy with my purchase and very thankful with how easy and smooth everything went. If you’re looking to purchase a vehicle visit them, you won’t regret it!
Antonio Hernandez
Jesus Hernandez was our salesman. he was very professional. I gave him a description of what I was looking for and he went far and beyond my expectations. He worked hard on getting me a fair price. I recommend him for your future vehicle purchase.
Anthony
Luis Flores was excellent. Just bought a truck from Family Trucks and Vans and you could not ask for a better sales person than Luis. He went above and beyond his job even answering a text on his day off. Finance man was also very nice and helpful. Great dealership.
Anthony J. Bubrowski
Chris Thompson
Derek Aldo and Beto got us in and out approved within a hour for our new Ford F-250. Highly recommend these guys!!!
G. Marshall
J.B. was very helpful. I got a great deal on a truck I've been needing for a few months, different options on my payments and the vehicle was fully detailed before I left. Couldn't be happier.
Jen and Jamie W
How many times have you gone to look at cars and the salesperson seems to not hear a word you say. At Family Trucks and Vans that 100% does not happen. Luis heard our needs, budget and wants. He was up front, genuine and most importantly he listened to us. He was never pushy, or unwilling to show us vehicles, find out information or let us take them for a test drive. We will 150% recommend and purchase another car from the fine people at Family Trucks and Vans. Thanks Luis!!
Esteban Escobar
My experience at Family Truck and Vans was Amazing! Jesus Hernandez was very knowledgeable and helpful in choosing the right car. As a first time buyer this has been a amazing experience fast, honest and clean presentation. I would definitely recommend him and the place . The best customer service!
Michelle Carlson
We just stumbled across this place last night online and was in desperate need of a truck for my husband, went in today and was helped in the most wonderful way by Derek. He really went out of his way and put in a good name for us to get the best quote for the truck we liked. We were in and out of there in less than 3 hours, such great customer service. Thank you so much to you Derek and all your team!
ashley scrivner
I would highly recommend this to anyone who is looking for any kind of car. If you’re looking for a salesman, Mark is the way to go. He was extremely knowledgeable and answered any questions we had. Mark was able to secure us a very good deal and we left quite pleased. If you go in, ask for Mark!
Tim Buddin
I would definitely recommend these folks: I recently bought a used truck, had some mechanical problems with it after a day (it ran great during test drive - just bad luck I guess) and Mark Holland and Josh Trownsell went out of their way to offer solutions including a full engine re-build. I opted for a different truck (newer, with warranty!) but they made everything low-stress and easy and were apologetic for my initial experience. Excellent service. Thanks guys.
Jack Wright
I love my new jeep thanks to junior I’m getting one of 200 call of duty limited edition
Corrina Gonzalez
We had a AMAZING experience with the great help of JESUS H AND SERGIO P. My husband talked with them during the day to see what we could do to trade in our truck . I was welcomed by both and was told to wait well they go get the truck my husband been looking at. We no hesitations they offered me to test drive the truck before my husband got to dealer after work. once our family was all there they helped us do what ever it took to make sure we left with our new truck. Never did they force us to look at some thing else. Every step that we went thru both gentlemen was there and answer any questions we had. Another great thing that I was so happy with is the finance company they use is great with low interest rate and great for helping with the credit, and rebuilding credit. We will be back in the future for another Truck I'm sure. Customer services there is excellent, not like most other dealers we have been to. THANK YOU SO MUCH FOR THE TEAM THAT HELPED US DRIVE AWAY IN OUR NEW TRUCK..
alma castorena
Jesus Hernandez (Chuy) is an exceptional salesman. He wasn’t pushy at all and I definitely felt comfortable with the purchase of our new vehicle. I would definitely recomen him and I would most certainly go back to this dealership in the future.
Teo Castillo
Jesus Hernandez was wonderful! He really took care of my family and I. We got just what we we're looking for at a great deal! Jesus' customer service skills are over-the-top! Best all around! We will definitely recommend him and Family Trucks and Vans to family and friends!
Patrick Dawson
I had a super easy buying experience at Family trucks. I needed a work van and The salesman, Mark, had me in the perfect van and on my way in just a couple hours. I would definitely recommend family Trucks, especially for work vehicles, and if you choose them ask for Mark, he was great!
Tory Foster
Derek, Jalen, and Alberto were great to work with. They all took extra time to make sure and answer all of our questions made sure our Jeep buying experience was good. While we are still dealing with Covid they made sure that all paperwork that could be completed outside was and prior to signing all of our documents inside they had everything ready and waiting so our time inside was very minimal. Unfortunately we did get a check engine light that came on after leaving the dealership. The team is continuing to work with us to make sure they are taking care of the issue.
Amanda Mascarenas
Jesus Hernandez was awesome! He was friendly, never pressured us and listened to everything we wanted. It was a great experience and we would recommend this dealership, a specially to go work with Jesus. He made the process fast and easy. He did everything to help us leave with the car we wanted at a good rate!
J Jax
I was searching for a mid-sized SUV for my 17 yo daughter and there were a few vehicles that looked like possibilities. Although we didn't end up buying a car at Family Trucks and Vans, I do want to give a shout out to the sales crew, and, in particular, Sergio. Sergio was very low key while showing us the inventory, very transparent without any pressure. He is the epitome of the car salesman that I wish to work with. I would definitely return when hunting for our next car and I will ask for Sergio. By the way, you won't find better pricing.
Eric Terry
We recently bought a second 2006 Ford D fed-250 from Family Trucks and Vans. They are super helpful, nice, and prompt with great service. Octavio was great and helped get us a better price than originally listed without us asking. Super family friendly place. We will definitely go back for another truck when needed and refer all of our family and friends.
Taylor Van Dyke
My battery died one week and one drive into owning the vehicle. Contacted dealership it took 3 weeks but personally delivered a reimbursement check for the battery I had to buy as this was my new daily driver. Dealership righted the wrong even it was a little bit late. Must push issue to resolve, however if you push hard enough results happen. I appreciate the effort in the matter to resolve my recent purchase, thank you.
Jesse Quintana
I came into the dealership upside down on my previous car payment and the car was no longer running. I thought that I was going to be without a vehicle for at least another year and then I turned to family trucks and vans. I was able to get into a new vehicle that was both affordable and awesome. I want to give a special shout out to Josh who helped me out for hours and didn't stop working until he got me into a new vehicle that made me happy. Highly recommend this place.
Eric Valadez
Mark our sales associate was extremely helpful. He helped us look at several vehicles to find what would be best for us. Alberto and Aldo helped to close a great deal for us with financing. We would definitely come back again.
Eric Mapps
I bought a 2016 F-150 at the end of February. It had some minor issues with the sunroof that my salesman assured me they would take a look at the next week Due to Covid, I was unable to get back into the service department until almost 2 months later. Alex in the service department, got me in quickly on a Monday morning, and explained to me it sounded like a minor repair. When the issue was more than he expected, (which did not fall under the extended warranty I purchased) he called and explained that they would pick up all of the labor costs and cover most of the cost of a major repair. My out of pocket cost for the repair ended up being very reasonable.
I don't write Google reviews ever, but I wanted to write this because I felt like this dealership showed great up front honesty and followed thru by making good on a promise. Many dealerships would not have done this, especially after a 2 month delay.
I will be recommending them to people I know, and will continue to do business with them. Thank you!!
Meghan Groom
Absolutely an amazing place to purchase a car. Jesus (Chuy) our salesman was outstanding. He was never pushy and answered all of our questions to the best of his ability. He listened to all of our wants and needs, and we were able to find a great car at a great price. Thank you Family Truck and Vans! Big thanks to Chuy for all your help!
Kelly Schermerhorn
Just bought our 2nd vehicle, Loved working with Juan. Love my new van. Great price, and great experience. Will continue to recommend
Francisco Moreno
Second car I buy at Family trucks and vans, if I need a 3rd, I'll definitely go back!!! Amazing staff, amazing deals. If you go, ask for Luis Flores. He's super helpful and a great guy.
Steve Allan
Great experience, went in to test drive a truck I found online. Too much work needed to be done to that truck so I was shown other trucks. Test drove a few trucks and found a dodge ram 1500 that I purchased. The truck is in great shape inside and out, runs great with lots of power.
Angelica Marie
After writing my negative review a manager reached out to me and has since done repairs to my vehicle and compensated me for a portion of the cost to repair the truck. They have addressed the issues and made an effort to make things right! Everyone makes mistakes but what we do about them is what matters, as people, businesses, institutions etc... I appreciate family trucks and vans for addressing the issues and putting forth the effort to correct the situation
Donia Martinez
Jesus did a fantastic job of finding us a vehicle that was in our budget and worked for us. He was very professional and efficient. We will be back!
Hector A. Sanchez
Buying at Family Trucks and Vans was the best car buying experience that I've ever had, real talk. They went the extra mile to help me get approved for the vehicle that I wanted. At no time whatsoever did I ever feel pressured to buy. The customer service was excellent and I highly recommend this dealership to anyone who is in the market to purchase their next or first vehicle. Bill was great! Thank you Family Trucks and Vans!
Mike Verde
Juan handled my transaction from start to finish. He was knowledgeable, friendly and efficient. I really appreciated his honesty. Very smooth experience.
Shawn Groom
Our salesman Chuy was very helpful when helping my daughter and I find a car. He was never pushy and listened to all of our questions and concerns. He made the car buying process super easy. Thank you Family Trucks and Vans and big thank you to Chuy for all your wonderful help.
Summer Lacik
Rafael was amazing and made the process of buying a company truck simple and easy. Thanks so much! We will definitely refer anyone we know looking for a vehicle to them.
Marcus Williams
From first contact the salesman was very professional very detailed and Genuinely cared about me knowing everything about my vehicle and the purchase overall. I was happy and I will Recommend this dealership to everybody I know. Thank you so much Mr. Marc Holland your the best.
Chris Williams
I do not write a lot of reviews, but these guys deserve one. Not only were they not pushy, let me look around the lot, and helped me get exactly the truck I wanted/needed, but what happened afterward really set them apart. I am a grad student, and did not purchase the warranty because I could not have afforded the payments. A couple days afterward, however, I noticed my truck had come with a tricky, intermittent overheating problem. It was especially bad when towing, which was the whole reason I needed the truck at all. Rafael connected me with Luigi at the service department, and those guys were awesome. They brought the truck in several times, and continued working on it until it was finally fixed. They did all of this at no charge to me, since clearly the truck had come with the problem already happening, but it was easy not to notice on short test drives. Many car dealers, especially used car dealers, would NOT have done this, and I would have been out because I in no way could have afforded the repairs. This shows integrity in an industry not really known for that. I applaud them, and would definitely do business again with them in the future.
Angelica Rodriguez
Jr. Was so helpful & positive throughout the experience of getting a new vehicle which can be a hassle! Def recommend going to him SPECIFICALLY.
Jon Runberg
These guys are terrific. Great selection, great salesperson (Josh), even the finance guy was terrific. We were looking for a work truck. We bought a Ford F-250 that had a few bumps and scratches - Josh was very up front about them, let me take it out a few times for test drives and inspection by a mechanic. When we were ready to buy, they made it quick, easy and painless. The best car buying experience I've had in many years!
Sam W
High quality vehicles and awesome service! I bought a truck from Family Trucks & Vans yesterday and it was the easiest vehicle purchase I’ve had to date thanks to JB. Very happy with my experience and purchase.
Lorena Sansabas
Mark Holland was very profesional in his approach and customer service! He helped me find a truck I love!! The entire team was fantastic, they earned my future business!! Thanks guys.
Peter Bryan
They had a good deal on a Chevy crossover, but after the previous owner would not fix a problem with the title I had to return the vehicle. The found a new vehicle of the same make and model, paid off the loan and negotiated the new financing on my behalf. They went above and beyond to keep me in as close to the same vehicle as possible. No problems with that vehicle after four months of driving. They will help you out.
Cassie Wegner
Saturday October 18th, my husband James and I spent a lovely morning and early afternoon working with Brandon Vigil at the dealership trying to decide which Ford F-150 would best suit our needs. My husband began working Brandon over the phone on the Friday before and Brandon worked to get the truck ready for us to see on Saturday. Since we live 1 1/2 hours away in Woodland Park, it was extremely important that Brandon was trustworthy. He was and the truck was nicely cleaned and prepped - Brandon even called my husband Sat AM to confirm our arrival and we were only 10 minutes away. We eventually looked at another vehicle that was newer and had more features for only a bit more. Brandon had negotiated a great price for us on the first truck and we were hoping for a good price on the second. He definitely came through for us. Although it has only been 48 hours since buying the truck, I can tell you that we are well pleased. Eventually my old reliable 2002 Jeep will need replacing. We will definitely have Family Trucks and Vans in our future. Thanks Brandon - you made us feel special and your professionalism is admirable. You will go far!!!
Chris Koppel
Mark at family trucks and van was great to work with. Went above and beyond to get us I to a new work van for our business. Was very patient and informative. Would definitely recommend to friends and family!!!
Tasia Halterman
My husband and I had worked with Derek one of the sales reps and he was amazing !!!!! He walked around and had us try as many trucks as we can .. we were able to take our time and look at every vehicle as long as we needed we were here for a total of 4 hours he was very patient and amazing!! He worked with our budget to the point he is absolutely amazing thank you so much Derek !!!!!
Bryan Klotz
Jesus Hernandez (chuy) helped my family and I with the purchase of our new truck today. He did a fantastic job working with me. It was a conjested Saturday afternoon but he was attentive and knowledgeable. He worked hard to get us through finance with a great interest rate. Family trucks is top notch. Thanks
Saul Mancia
At the end of the day I’m thankful and blessed. I got a new car the car that I wanted. All I need to say is Thank you so much for helping me out Octavio Acosta. Family trucks and vans gives an amazing service. Hit Him up Octavio makes you feel sure and comfortable with his services. Thanks so much.
Joshua Jackson
Definitely go see Mark Holland he went above and beyond the call to make sure that we got into a car with a low payment and low down payment. Definitely coming to see him again. Also Aldo was awesome he was able to put the deal together so fast thanks brother.
Steph
Jalen was awesome!! We didn't feel pressured to buy, but we did! He has great customer service and was very honest about the prices and financing of the vehicle.
Desrick Gurule
From the minute we talked to Jesus on the phone, to the minute we seen him in person, we new right then and there this was the place for us to purchase our company vehicle. Very honest upfront & professional! I will recommend this company to all our family friends and clients! Ask for Jesus "Chuy" he's the best!
Megan
We bought our second vehicle from Family Truck and Van a couple days before Christmas. We ended up in a really tight position when my old car broke down but Eric was super helpful and followed up with me for over a week until he found us the perfect car! What started out as a really stressful situation turned out to be one of the best car buying experiences we’ve had! Everyone there was incredibly flexible and genuinely helpful!
Sandra
I'm not one to usually give reviews and I was very skeptical of buying a vehicle here due to the bad reviews. My vehicle did have the check engine light on, the salesman was aware and assured me they were going to take care of it. I did have to take it back a few times to get this fixed which was a little inconvenient, but at the end of the day Luigi at the body shop and David from Family trucks and vans went out of their way to help me to get this fixed. They paid for the repairs and kept me updated. I would definitely recommend this place.
Ed B
I recently purchased a Ford F150 from Family Trucks and Vans. I was originally drawn to then because of there large selection and constant revolving inventory. The staff was great to work with. I worked with Eugene and he was a very friendly NON-pushy salesman. He was genuinely more concerned about my needs than making a sale. I also worked with Luis and Josh and they were also extremely friendly and helpful. When I finally found the right truck for my needs they worked with me on the price and also arranged to have new tires put on the truck prior to me driving it off the lot. I would definitely recommend this dealership to everyone and suggest you give them a shot when you are in the market for your next truck, SUV or van.
Susy Gonzalez
Best decision & place to buy my suv I love it 🥰 specially the great services that I got from Jesus Hernandez (Chuy) he totally understood what I need it & worked with my budget. I would totally recommend family trucks & vans & go straight to Jesus Hernandez (Chuy) he will help you with out pushing you to buy it like in other places. I’m coming back to get my husband truck.
Sami Visocky
Had an awesome experience with Family Trucks and Vans in Denver today!! Got approved for our first auto loan and it feels amazing! Thank you very much Jesus Hernandez and Luis, you both treated us with respect and excellent customer service. 10/10 would recommend for someone to check out their inventory and experience! Thanks so much!
Deborah M
I bought my Jeep here 3 yrs ago and we just came back and bought an amazing 2014 Toyota Tundra in excellent condition! Jalen,Josh & Rafael were absolutely wonderful and accommodating to our needs and wants. They gave outstanding service! We will be back again!
Sara Walker
Jesus (chuy) was very helpful while we were looking at the truck that we bought. He made us feel comfortable and was not pushy at all. Another person came to look at the truck, and he honored the fact that we had an appointment which was loyal and trustworthy of him.
Keith Korski
Got a super good deal on a Tacoma with these guys. I live in Albuquerque and they picked me up from the airport and literally was in and out of the dealership in 30 min, it was a cash deal and it was so nice to have the dealership understand that up front. No pressure at all to buy any other products as everything was negotiated prior to me showing up. There is always that concern buying a unit sight unseen but as soon as I showed up and I saw that the truck was clean clean clean. Hopped back on I25 South and had no issues whatsoever. Truck really feels and looks new, especially the interior, I cant believe it is used. I can still smell a hint of that "new car smell" when it heats up a little outside when I get in. Have had for a month now and am still loving it. These guys are straight up, I dealt with Nachie, the GM, as well as Victor in Finance, and Rafael and Jesus in Sales, all were very helpful, friendly and most importantly ALWAYS got back to me in a timely manner. Save yourself from the big franchise lots and stick with this independent. Thanks again!!!
Angie Vigil
Derek and Mark were phenomenal help, they got me the best deal possible and worked with me on every aspect! For a first time buying experience I was not disappointed! They are the bomb, ask for these guys, they won't let you down!
Kayla Bronk
This car dealership helped me find a reliable car in my budget! Octavio Acosta was my salesmen and he did a great job assisting me! He even helped get a small hole in my seat patched! Will definitely come back! Thanks again!
Nessa Sena
We just bought my husband's Ram from them last night. J.B. Ovalle helped us, super nice guy. No pushy sales, fast process and it was so helpful that the dealership is open til 8 pm because I didn't get off work til after 5. If you're needing a new vehicle, ask for J.B., he's your guy!
eric lopez
Fast, honest and clean presentation. Dealing with jesus Hernandez was everything you could hope for In a experience that is out of your element. He has been accommodating, forthright and over all nice. We bought our truck right then are there with no pressure to buy I would highly recommend shopping here.
Tomas Ornelas
My wife and I just bought an F-150 for her dad and it was a Great experience! Octavio was our sales person and he was great no pressure worked hard for us and helped us get my father in law his dream truck. He’s very trustworthy! Helped out with my son while we signed papers! (Ive known him awhile) haha Great dude Go in and ask for OCTAVIO!
Tierea Summers
My husband and I have been looking for a reliable truck for a little bit now and the other dealerships that we went to were a hassle to deal with. We easily submitted our information and Octavio gave us a call and was immediately helpful and easy to work with. Upon our arrival Octavio was waiting for us and put us in our dream truck. The process was smooth and hassle free and we appreciate the above and beyond service we received.
Emely Campos
I had an amazing experience! Juan Trejo was very friendly & professional, great sales agent, we told him what we wanted & that's exactly what he got us with an awesome deal, he really did work for us.
We are very happy with our truck! Will absolutely recommend this place to friends & family
First Last
tldr: They honor their promises and have reasonable prices for used vehicles.
For more info read on:
I have purchased 2 vehicles from Family Trucks and Vans in my life. The first of which was probably 8 years ago, and it was a fine experience, but there was nothing particularly memorable about it. However, just recently I was in need of a new vehicle and I remembered being treated well previously so I returned to Family Trucks and Vans.
When I initially contacted them I was greeted on the phone by JB who answered some of my questions and invited me to come in. I met him there and very quickly got into the vehicle for a test drive. The entire interaction was very relaxed and low pressure. I spent some time with the vehicle and noticed a few issues. Now, keep in mind. This is a used vehicle and at a used vehicle dealership. It wasn't perfect, and I didn't expect it to be, particularly for the fair price which they were asking.
When I returned to the dealership Octavio ran out to meet me at the vehicle and mentioned that JB had to leave but had asked Octavio to assist me. Octavio used his salesmanship to encourage me to purchase the vehicle, but by no means was this "high pressure sales". I told him that if two of the issues I noticed could be addressed I'd be willing to purchase the vehicle. We shook hands on it and he began preparing the paperwork. Sure enough, when it came time to sign the contract there was a rider that mentioned both issues I had requested be fixed so there was a written record of our hand-shake agreement.
A couple of weeks after purchase I was invited to bring the vehicle back to get the repairs completed. One of them was finished that day but the other required a part to be ordered. About a week later I was told that I could bring the vehicle back in as the part had arrived. Because of weather and holidays and travel for work it took me some time to get my vehicle back to the dealership. Octavio continued to stay in communication during this time to ensure that my needs would be met.
I can safely say that the concerns I had with the vehicle were addressed and that throughout the entire interaction everyone I worked with at Family Trucks and Vans was motivated to assist me and meet my needs.
This dealership is not fancy or extraordinary. It is humble and affordable. Given the positive experience I had with my second purchase at Family Trucks and Vans, I look forward to giving them my business again years from now when I need my next vehicle.
Jenn Pless
WE HIGHLY RECOMMEND buying a vehicle here! Not only did they have a great selection of very nice vehicles to choose from, the hospitality was amazing! Brandon made this the quickest, and most enjoyable car buying experience we have ever had. We love our truck and will definitely go back in the future.
Brian Roche
Bought my dream truck on 9/3/2016 from Rafael. He was able to answer all my questions with confidence even though he was a newer salesman at FT&V. My buying experience was amazing because of the service he provided. Absolutely no pressure from anybody which is always a problem at other dealerships. Rafael also got me a smoking good deal on my interest rate and my trade in value. I'd recommend anybody thinking about going to give them a visit, just make sure to ask for Rafael, He really is the man.
Bel Scrogham
These guys have been great. We purchased a Tahoe for my husband and a Town & Country for myself. They gave us a decent trade in for our vehicles, even though one had to be towed in. Neither of the vehicles we bought had been detailed yet and it was late on a Saturday night, so I brought them both back in that week and they gave me a car to drive while they worked on them. I only give them 4 stars because the van had a few issues and I ended up having to pay a couple hundred after the deal was done because they didn't estimate my payoff high enough. Neither were a big deal. They got my van in right away when the issues arose and fixed it fast at no cost to me. Everyone was super nice to work with and made the car buying process smooth and easy for us. I will go back when I'm ready for a new van and recommend this place to others. I'd much rather go here than a big name dealership where you're just another sale.
Alan Timperley
Found a vehicle that we were interested in and decided to take a look at it in person. They had plenty of vehicles to choose from and everyone was very friendly and helpful. They had the vehicle that we were interested in ready at the front and after a very enjoyable conversation and testdrive we decided to purchase it. They work with us to get the deal we wanted and were very fast and efficient. I definitely recommend you check them out!
Nick Shedd
A great car buying experience from start to finish. Honest, fair and upfront. Thanks to Daniel and the rest of the team at family trucks and vans.
gregory o'malley
Shoutout to Jalen! Even though the price was high for a van I was checking out, Jalen was extremely helpful and kind. The deal didn’t work out but no Ill will from either parties. I’ll definitely keep my eye out for another vehicle from here.
Colby Spellbring
Purchased a super nice truck from this business, We had a few misunderstandings with paperwork but Samuel Márquez and Josh were very helpful and honest with the situation and made everything right. Definitely recommend! Very honest and upfront!
amber smidt
My husband and I just bought our first vehicle together ar family trucks and vans. Jesus Hernandez (chuy) was extremely helpful. He was patient, answered all our questions, and made the process alot easier than I expected!!.
Heather Ertle Lowinske
I bought a new (to me) car here almost a month ago, last weekend, the car wouldn't go into park. My mechanic, (who is awesome) came to my house on a Sunday and didn't charge me, told me to call the dealer and tell them. So, I called my salesman who referred me to Luigi in the service department. I call him on Monday, took my car in on Tuesday morning and got it back on Wednesday (it was done on Tuesday but I missed his phone call). He fixed my problem, free of charge, quickly and correctly. His customer service was fantastic and he just improved my week. A huge shout out to Luigi and his crew for helping this single mom out!!! I will definitely return to Family Truck and Vans to purchase my next car.
George Whittington
The salesman, Dan, was awesome. I had to wait for quite a while for finance. I found a major issue with my truck on the way home. (I live 2 hours away from the dealership.) The sales manager didn't hesitate to tell me to bring it in so they could figure out the problem. I am waiting to see how things are taken care of when I do take it back. I'm hoping for leaving the lot with a serious smile. Let's see how they do.
Ralph Williams
I needed a truck just went about it like everyone else. Than I meet Mr. Octavio Acosta, up beat positive sales rep. He is informative and knowledgeable. With his hard work he made that situation happen with the strong team. Some people in life go through motion and others are go getters.I am more than greatful to him and the finance manager. Joseph did more than their job. Made me believe that we will over come covid-19 with a Sharp Ride 😃. I am a customer for life. Thanks Guys to the entire Family Vans & Trucks .#1
Alicia Newton
Arnoldo was so accommodating and helpful. We were only inquiring but he was not overbearing and made us feel good about our decision. The car we purchased was everything we were looking for to our exact specifications. Thank you
Karla Garcia
I would give Jesus “Chuy” another 5 stars if we could. He was a great help the minute we walked in the lot. He took his time and explained every single necessary detail for us to purchase the correct vehicle. He made us feel welcome, important and most importantly he was trustworthy and honest.
Colby Crankshaw
We worked with Mark today and he was absolutely wonderful to work with. We were a first time car buyer and he worked extremely hard to get us a great truck with a great deal as well. Would highly recommend coming here to buy a vehicle !
Riley Premer
Jalen definitely helped find the perfect truck for me! He was nice and super patient, considering I was extremely picky with what I wanted, we were able to work out a deal and I drove away a happy man. Would definitely recommend Family Trucks and Vans to all my friends and family!
Tyler Wilkerson
I purchased a 2017 Mustang GT. They were able to have all of the paperwork handled when I showed up. They had exceptional customer service, especially from Beckham. I highly recommend speaking directly with Nache. He gave me a great price and walked me through the steps of buying out of state. This is an honest dealership and they were up front with every detail. I will be a repeat buyer.
Lindzi Rodriguez
We call the day before and today we walked out with our truck! The experience was amazing. I recommend Jose Zunigo! He did a very great job on working with us. He helped us to get a payment we could afford. We will be back for another car.
Meana Sturdivant
I love this place!!!! I bought a vehicle for myself and a year later bought one for my daughter. Eugene is the best!!! I promise you can't go wrong working with him. No pressure at this dealership. I also sent a friend and two other family members down to get cars. They all left with something nice and reliable!!!
Thank you Eugene, for being an honest man and helping us through all the decision making. Eugene the man!!!
CJ Kuepper
Jonathan was really straight forward and on top of everything. They gave us pizza when they noticed we hadn't eaten lunch and they are taking care of me still. Would definitely recommend
César Báez
Great price and attention from salesman Jesus. Very flexible; however, when I was signing the paperwork, the manager stated all the fluids and oil are changed if their life expectancy is less than 50%. When I checked the oil life after I got home was showing only 6%. I will take the truck to a mechanic and update my review if necessary.
Josh Cary
All in all I have to give all the credit to Derek for getting things done with my truck purchase. He was very helpful, and listened to my needs. I had to swing by the bank which was not close, and they brought the truck to my house as well.
Regan Greeff
Juan Trejo was amazing and patient. Helped me find my truck exactly fit for my needs. Would definitely recommend him and this business. Will be getting all my fleet vehicles here!!
Alejandro Leyva
Jesus Hernandez did an incredible job of getting me my dream vehicle, a CLA AMG 45. The process was a little intimidating but he was very re assuring in ironing out the details so that I could walk away happy.
Highly Recommended !! MUY BIEN RECOMENDADO
TTHEJLG
These guys are great, I have been looking for a good vehicle for quite some time now and just could not find the right deal. Julian at Family Trucks and Vans was my go to guy, we spoke over the phone and within a few minutes we had some numbers crunched and a good deal on the way. Julian helped me get into the vehicle that I really wanted. He worked quick and hard to get my approval through and the keys to an f250 king ranch in my hands.
Thanks guy and a special thanks to you Julian.
Tara Tumblin
This is the only place that I will ever purchased a vehicle from they have been nothing but kind to my family everyone knows when you buy used vehicle you were taking a risk and most dealerships leave it at that but the management of family trucks and vans never lets me go away unhappy they have always answered every question that I have they have been more than helpful when problem has arise within a vehicle that I have purchased from them. Recently my family has dealt with a lot of tragedy and hardship and family vans and trucks are the only reason why I have a vehicle right now a 2008 Dodge Magnum which I love I have gotten a 2005 GMC envoy which I loved that vehicle as well they sell great warranties with their vehicles and they also give you their guarantee and I stand by it management is the best that I’ve ever seen and Ralph and Alberto and the best sales guys out there. They will take the time to get you what you want to know matter how long that may take. After the death of my husband of course my income changed and Unfortunately it didn’t seem as though any bank was going to finance me on a much-needed vehicle for safety of my children family trucks and vans reached out and went Above and beyond the norm to ensure that I could have a nice vehicle that would be safer my family that the best place out there so the only place to go and 100% I will always refer everybody that I know with full faith that they will be treated fairly
Ashley Glaviano
Purchased a mini van 2weeks ago and love the car. Had a few issues with it ( couple flat tires, oil change, broken rear view mirror and some deep detailing need to be done) and nacho took great care of me and the van! Let me use one of their other vehicles until my was finished. Few of the sales man I did come in contact with were very friendly and always checking to see if I needed anything!! I definitely recommend checking them out to see if maybe they have the vehicle your looking for and make sure and meet with the sales manager nacho if you have any concerns or issues because he will be sure to take care of you!!!
Cleveland Bowling
I bought a used Ram 1500 in 2017 with a repair warranty.
I have 73000 miles on it and the fuel pump went out.
Your service center fixed the fuel pump in less than 3 hours for the $100.00 deductible.
I couldn't be happier with your service after the sale and I recommend you to anyone.
Clay Meers
My wife and I purchased a 2007 Chevy Avalanche from Family Trucks and Vans in Denver about a month ago. There were some on going issues with the vehicle after having purchased it and driving around for a bit. The service and sales department was made aware of this and they fixed and brought the vehicle up to the standards agreed upon in the sale. I am very impressed by the integrity of the folks at Family Trucks and Vans. What could have been a nightmare turned into a very pleasurable truck buying experience. I would recommend that anyone looking for a Truck or Vehicle and an honest sales team should stop by Family Trucks and Vans for a fair deal.
Kwincii Stewart
Luis Flores was a great service guy. Thanks for helping out and giving me the knowledge I needed on purchasing a vehicle. Awesome guy!
Jackie DiNardo
Chuy helped us get an incredible deal on a Nissan NV2500. he helped us get the monthly payments we budgeted for at a great rate. We’re converting it to a camper and couldn’t be happier!
Travis
I don’t usually write reviews. However..this is the best used car dealership I’ve ever dealt with. I flew in from Texas to buy a truck. Everyone I dealt with was HONEST & the level of customer service I received was OUTSTANDING. I will fly in to purchase all my vehicles from them. You should too!!!
Steven Garcia
I worked with Eric he was so professional from start to finish. I was there less than an hour and signed all my paperwork and drove off the lot. He got me into a 2012 Nissan Altima on 20s and thats the car I wanted. He got me the monthly payment that I wanted even though the car was detailed he had them detail it again and give me an oil change that day again. and overall it was a great experience. I recommend this place to anybody I feel blessed that I bought a car from them they definitely worked with me and got me the car I wanted. go see Eric because he is patient and will push to get what you want. I'm in sales myself so I know when somebody is trying to just sell me something. But not Eric he was actually concerned about what I wanted I told him how much I had down and he made it happen he took his time through the week just to get me in the car that I wanted. I did a lot of paperwork through the week online and All I had to do was go in on that Saturday, October 7, 2017 sign off on a few papers and the car was mine I drove off the lot very happy. Thanks I feel blessed Eric for the great experience brother I recommend anyone to go see you.
How H.I.G.H Tv
I have bought 2 cars from this awesome place. I would recommend anyone come here to find a great vehicle at a great price. This last time I was able to get a great deal on a a 2012 Jeep liberty at a great price even after turning down some many deals. Luis and the rest of the team at family at family truck andv vans were all patient and willing to help me get what I wanted!!
Paul Stanley
Great place , I bought a 2017 Jeep Wrangler from Arnoldo Arpero.
And between himself and Josh they got the deal done.
Payments as promised and I did unfortunately have a pretty low credit score and they do not shame you and are willing to work with you.
Please get your next Vehicle from Arnoldo Apero.
Cheers.
Paul stanley.
Brandy Willoughby_MTN
We recently purchased a vehicle from Family Truck and Van, Derek assisted us every step of the way. He was friendly, attentive, kept in contact through each step, answered an endless amount of questions and went out of his way to make it a smooth process! We could not be happier with our experience and highly recommend Derek to anyone in need!
Kevin Gordon
In all of our my and my wife's car buying experiences this was the most refreshing. Our sales person Luke sets the pace and example of the care, integrity, and a certain warmth and calm that makes you feel like more than a number to do a number on. Josh and Carlos gave their best to get us the best deal for us and we where blessed to have come here. They care and the name Family speaks of the atmosphere there no comparison any where. For us the buck starts and stops here.
Samuel Marquez
Recently purchased a Kia from Octavio Marquez. Great and quick experience from beginning to end. Salesman was very informative, patient and was not rushing to sell me any car. I’m very happy with the experience and will for sure be returning!
Ethan Hecht
Great experience. Ask for Joe! A big problem with car salesman is that they wanna make the sale and that's all. Not with Joe. He'll take care of ya. He will go out of his way to negotiate you the best interest rate which doesn't benefit him at all. And they aren't pushy at all! I'm a lifer now.
Anthony Vallejos
If you are looking for a vehicle this is definitely the place to go Luis Flores was my salesperson he did not try to push what they wanted he gave me what I wanted and up front about everything no tricks best experience iv had with a dealership
So definitely go see Luis Flores thanks guys
John Patterson
I am not a big fan of dealing with used car dealers. In a tight spot I found myself having to buy a truck from. " Better used cars" in Englewood years ago. Better the owner really helped me out and is a great guy and I would have went to him again. However I found myself in need of a serious work truck diesel motor so I went to a couple different places and about a truck from "Family trucks and Van's ""Derek really went above and beyond to get me in the truck that fit my needs.and so far they have held up to everything expected. Thanks "Derek"
P L (PAT)
Fantastic people. The person I'd really recommend is JB " el gallo " worked with me, very patient and an all around awesome person by far the best experience at this dealership for getting a truck i really love and now enjoy. I really give this dealership a hell yeah 5 million stars + and did I mention absolutely the best place I will surely recommend this place to anyone.
Thanks guys
Tania Duke
Never thought I'd get approved for a dream truck but Juan made it happen. Everyone there was great and helped keep my son occupied. They are very paired sweet and undemanding. I reccomend anyone come here!!!
Ronell McNeal Sr
First stop i made at Family Trucks and Vans was an amazing experience. I thought i would spend the weekend searching for tge truck i wanted. I was impressed first by the selection then by the level of service and attention that I received from my salesman Bill and the entire upper management team. I am in a stressed credit situation but was still treated Like Family. I am a customer for life.
R.McNeal
james martinez
These guys are great! This being my third vehicle purchased From them. The salesman Mark was easy to work with and I was in and out of the dealership in under two hours! Highly recommend this dealership!
Reina Lozano
Awesome service!! Octavio did an amazing job helping me out with financing for my new vehicle. He worked on trying to make a good deal for my husband and I for a WEEK. Very hard working guy. Thanks Octavio 🕺🏻 …
Dominique Gauna
Family Trucks and vans are AMAZING.!!!Rafael has taken care of my family for the past 3 yrs and has worked with me on getting me in An amazing Dodge Durango that fits our family needs. And second Thank you to their master mechanic Terry for making sure all my worries were taken care of. I am so thankful for Family trucks and Vans for being my family’s number 1 choice in getting a reliable vehicle for me and my family I’ll see you soon😁😁😁😁😁😁😘
Marisol Alderete
I went to family trucks and vans not knowing if I could get approved being a first time buyer. Rafael helped me and did everything possible to get me done! Hands down the best deal I could’ve gotten. Thank you Rafa! Most definitely will be sending people his way!
Michael Stacho
Moved in from out of state and I needed a small truck on a Saturday to start work Monday. Their staff came in at a clutch time for me and were able to work through some obstacles on my end because I didn’t have all of the paperwork necessary to buy a truck on a days notice. Appreciate what they did for me, thanks again Jalen.
Myla Gayer
We bought our new truck from Joe Mogor. He was awesome. Showed us around the lot, stuck to our budget and didnt pressure into any up selling. Loved working with Joe. Our truck was not detailed and we just spent a good time cleaning out our interior.
Mauro Vargas
First time buyer and they made it easy for me to buy my first car. Rafael (El Ñoño) was a great sales person got me into the truck that I wanted a 2012 Jeep he is a great person to work with if you are looking into buying a car highly recommended
Roman Garcia
I’m a very anxious person and big spending throws me through a major mental roller coaster. Mark was FANTASTIC and made the process very easy and painless. I had more confidence with this purchase than many smaller ones. I would 100% recommend family trucks and vans and Mark!!
Joshua Cook
Very great experience buying a new truck. Thanks to all the guys at family trucks and vans. Talk to Sergio if looking for a new vehicle. He is very knowledgeable and will make the experience even better. A++
Mary Estrada
I'm a first time car buyer and have been rejected at many car dealers...but Jesus Hernandez was amazing and made the process easy and not scary at all! He helped me get the truck of my dreams! Thank you Jesus Hernandez. If you are looking to find your dream car go to Family trucks and Vans and ask for Jesus Hernandez! 👍 …
Jordan Chadrick
This was a very great experience! Between the awesome customer service from the sales rep. And the quick numbers with their finance division it was as smooth as it gets. I want to give a shout out to Jalen, Beto, and Rafael these guys were incredible and i would recommend friends and family to work with them in the future.
Bob Fager
I found exactly the truck I was looking for online at a great price. I went to look at it and was even more impressed with the vehicle in person. I bought it with very little hassle. I've been driving this truck for 5 months now and I still love it. I wouldn't hesitate to purchase another vehicle from Family Trucks & Vans.
Dillan George
I came into Family Trucks and Vans last week and met with JC. He was beyond helpful without being an obnoxious salesman. Really enjoyed working with these guys. JC did everything he could to help me out and everything was to the point which I definitely appreciated. Ended up with a truck that I’m in love with and I hope to work with these guys in the future!
Thank y’all so much!
Guadalupe Olivas
My experience at Family Truck and Vans was Great! Sergio was very knowledgeable and helpful! Excellent customer service. I recommend anyone who is looking to purchase a vehicle to see Sergio.
Isela Santiago
We purchase a car last weekend with Sergio portillo. Since we got there he made us feel welcomed and gave an excellent customer service. I highly recommend him. He helped us a lot and because of his help we were able to get out of there with the car we were looking for! Thank you sergio !!!
Lyric M.T.M
Luis Flores is the man to go too he will get you riding in no time!
Marisela Busha
I purchased a vehicle from Family Trucks and Vans and JB is the sales representative the help me with it. I highly recommend JB because is fluent in English and Spanish and is so honest answering any questions you have before you sign the paperwork.
Laura Martinez
Came in to look for a truck with my husband. They accepted our trade in we were dealing with Roman and he was VERY helpful. He went above and beyond to get my husband a loan from the bank and he got it! We were so pleased when we left with our NEW truck! We will be back to get me a NEW car!
Thanks trucks and vans!
Michael Netherly
I purchased a truck for my business a couple of months ago and the guys at Family Truck and Van worked really hard to get the deal done. My family needed a new SUV also, so we went back to Family with the impossible task of getting another loan financed after a recent vehicle purchase. Carlos, Aldo and Alberto killed it and not only got us financed with the second vehicle but fought to get us a good rate. Thank you guys for the hard work and great results!
Steven Diaz
My parents bought a truck here, drove it home, but unfortunately had issues 3 days after purchase. Contacted dealer and spoke to Naiche (sales manager), he asked that we take it in to a nearby shop as we are 3 hours away from dealer, and then call him back with what they have found. They found that the truck needed spark plugs and boots, new front brake pads and rotors, along with some fluids topped off. Called Naiche again, as the extended warranty does not cover maintenance type repairs. The price from the local ford dealer was a bit high, so he asked that we take it to their mechanic shop. My father made the trip 2 days later, happy to say truck runs excellent now, they performed all the work that the ford dealer had recommended. Rafael is now very happy with his truck! Thanks again Naiche for resolving this issue in a professional and efficient manner!
Yocelin Arpero
Thank you Arnoldo, for being very helpful and getting me my dream car. You were very patient with me and answered all my questions. The paperwork went smooth and quick. You were very friendly and did and outstanding service. Best quality customer service ever!
Lisa Ford
We had an excellent experience with this dealership. Our Salesman Jesus (Chuey) has been great. Signing papers was also simple and quick. Thumbs up for this establishment.
Josh Knight
I purchased a 2007 F150 XLT. The price was right and the service was very good. After the sale, the sales manager even was willing to fix a very minor body defect that was discovered in daylight. A big thank you to Julian for handling my concern with such ease.
The "appeal" score was a bit skewed as Family Trucks and Vans operates in older facilties. This may be how they keep prices reasonable--no flash! However, I recommend some freshening just for the sake of aesthetics. I also recommend a lighted customer review area so that merchandise can be viewed in good lighting. Lastly, my truck was relatively clean, but a quick wash and wipe down would have been awesome. These, in the big scheme of things, are very minor issues...
If you are looking for a no nonsense automobile purchase experience, then, these guys fit the bill. No dealership bull, a straight-forward negotiation, delivery and post-sale experience are what you can expect.
Julianna Aragonez
I bought my Dream Car from Family Trucks And Vans. I didn't have the best credit and JJ Rodriguez was more than helpful, he was honest, friendly, and was able to get me into the vehicle of my dreams with low down payment. I would recommend JJ and Family Trucks And Vans to all my Family & Friends or anyone looking for a vehicle:-)
Natasha Foley
Rafael, went above and beyond to meet all my expectations, your service is truly appreciated and i couldn't be happier with my choice. Thank you.
However, i did change my rating only because there was a problem with the vehicle that i wasnt to happy about and i let my frustrations get the best of me and i thought i got scammed but they reassured me i didn't.
Terry is a mechanic there, very sweet honest guy and straight forward, also went above and beyond to make sure every problem i had was addressed and fixed and he did just that and more and i am honored and thankful for your amazing customer service as well. Thank you.
For those who read reviews just no that sometimes you win some and you lose some, especially dealing with used cars, some people take care of them and some don't
that's just the risk u take, i thought i lossed here for a sec but i completely didn't, have some patience and this team will go above and beyond for you like they did me thanks guys. Back to a 5 star from me😉
Raquel Cardenas
My experience at Family Truck and Vans was Great! Jesus was very knowledgeable and helpful! Excellent customer service. I recommend anyone who is looking to purchase a vehicle to see Jesus Hernandez "Chuy"
34EDG Garcia
Bought our first truck here with Jesus Hernandez, best experience I’ve had. Having had really bad experiences at other dealerships Jesus took the time to make sure our truck excited our needs! I highly recommend him.
Jon Grooters
I recently bought a Lincoln Mark LT from Brandon as Family Trucks & Vans. I had a great experience. Brandon offered great assistance, was very honest, and under-promised and over delivered. The whole process went very smoothly with no surprises. I will definitely be a repeat customer in the future when I need another vehicle.
Marisela Loya
I had a great experience with Jesus, he right away attends our needs and got our truck ready to go. No hassles, no pressure. He took his time and made it a wonderful experience. If you plan to buy a car here ask for Jesus!
Erick Herrera
Went to check em out, was looking for a good truck and Erick the sales guy helped me so much he was really humble and knowledgeable and worked within my budget and also gave me different options to choose from. I definitely recommend family trucks and vans and if you ever need a salesman that is down on earth ask for Erick I can assure you you will ride off with a new truck and a great experience. THANKS ERICK
Gabriela Rodriguez
If you are planning to buy here, pls go with Luis Flores. His such an amazing sales person! always answering our questions explaining everything very well and helped us find the perfect truck. Great job Luis thanks for all the help. ☺️ From Alex and Gaby
ANITA WILKINSON
Just purchased a vehicle from Eugine. He was a very nice salesman and a pleasure to work with. The car I'm purchasing has some minor issues, but the team at Family Trucks and Vans were extremely accomodating and felt confident to repair or warranty the concerns I had. I feel overall that this was a good experience.
Remon Ewing
I had an excellent time buying a pick up truck from Jesus Hernandez with Family Trucks and Van. He was VERY PROFESSIONAL and helpful. The whole entire staff was very nice to me and my family. I would prefer ANYBODY to go see Jesus Hernandez with Family Trucks and Van. Getting the pick up truck was super fast and easy. I'm looking forward to buying another vehicle in the near future with Jesus Hernandez and Family Trucks and Van. I WOULDN'T even think about going anywhere else. THANK YOU very much Jesus Hernandez and Family Trucks and Van. Two thumbs up!!!
Kristina Smith
Chewy was amazing to work with. Not only did he do his absolute best to make me comfortable due to the COVID conditions, but he also worked really well with me and what I wanted. My family is going to love the spacious Acadia, and it’s a purchase that I won’t regret!
Brenna Chenoweth
Family Trucks and Vans employee, Jalen, was super professional and friendly! Was in and out faster than any other dealership we have done business with. Made us a great deal we couldn’t pass up!
Ian Price
WOW! In my 20 years of purchasing cars all over the country I have never gotten shocked in such a great way. I bought a truck from Jayce at Family Trucks & Vans a couple of weeks ago. He was fantastic and we drove many of the vehicles in their large selection until we found the perfect truck for me. A couple of weeks later I started to feel a vibration when I drove it. I brought it in to have it fixed thinking it would take days and at the end of the day they told me it was finished and there was NO CHARGE! I had a extended warranty but never thought it would cover the entire expense or thought there would have to be something that wasn't covered, but it all WAS covered. I would highly recommend Family Trucks & Vans to anyone looking for a vehicle. They have so many there and the bring in many everyday. Check them out.
Austin Carmer
Eugene gives greats service. He goes out of his way to make it possible to get the car you want. This will be the second vehicle we have purchased from him, and I would refer anyone to him. We would also like to say thank you to the financing guys, for working with us and understanding what we could and could not afford. Thank you Family Trucks and Vans!
Jackie Bennett
I went with my mom a few days to look for a new vehicle for her to take on a cross country road trip.. she found a 2011 Chevy traverse. Roman was very helpful and knowledgeable. He showed her all the vehicle had to offer. She decided to get the vehicle.. they were not pushy at all. They gave her a great deal on this suv. The process was fast and painless.. she took the vehicle home that night. She drove the vehicle the next day and we noticed it was leaking some fluids.. we tried to take it to their shop and that was a nightmare. We called the shop for directions. The lady was not very helpful and kinda had an attitude. We drove back to the dealership. Thank goodness Roman was there. He came out looked at the vehicle and drove it.. he helped us set the onstar up so they could run a diagnostic test. They did and couldn’t find anything wrong with the vehicle. Roman and the lot mechanic determined that the fluid must have been the over flow.. well he was right! Drove it today and no leaks and runs perfect!! Thank you Roman!
marge thompson
Went to look at trucks. We had called ahead and they had one ready for us to look at.
Very helpful staff, unfortunately we did not have funds for a down payment so we had to pass up an Awesome Truck for a great price. Jesus explained what we needed and he hopes to see us soon. Thank you♥️
Kelly Helming
Found the car that I wanted here and decided to drive down and get it. I live two hours away so it was quite the drive but when we got there we were immediately greeted by Jalen and he helped us through the whole process his customer service is great and I was able to get the car I wanted at a good price. 10/10 would buy a car from them again very professional and the process was speedy and easy. Thanks Jalen for the great service.
Jennifer Hill
My car was dying a slow painful death and I limped into Family Trucks and Vans and was approached by the greatest salesman ever - Bobby. I told him that I had been looking at a car on their website, He showed it to me, but I was told that it was having a few minor repairs done to it, so I could drive it the next day. He handed me his business card that had the general managers name on it, and it was a guy that I had worked with about five years ago. From that moment on I was treated like family. I did not end up getting the original car I was wanting. They hooked me up with something better.
Not once did I get the usual used car salesman run around. It was no pressure from the start with nothing but the best of service. I will never buy a car anywhere else. I am a customer for life.
marlo heinecke
My husband chocka and I bought an 07' dodge diesel from them, and every employee there treated us very well. We'd like to give a special thanks to Alberto Guillen and his boss (can't remember his name) but head of finances, they both treated us very well and stuck to everything that they said that they would do in the deal on the truck, their word was good. And also a very special thanks to the head mechanic Terry Martinez, one of the most honest people we've dealt with in a very long time, he went ABOVE AND BEYOND to take care of things that needed done on our truck.. he is a very trust worthy, honest good man, and we really appreciated every thing that he went out of his way to do for us. He went out of his way to pick up our truck to do the work that was promised on it and then to also deliver the truck back to us when he finished his work, we even offered him a tip and he refused it saying that it's not always about money, it's about doing people right. This says ALOT about his character. And we both sincerely want to thank Family Trucks and Vans for a great buying experience!
Josie Rueda
My boyfriend and I had such a great experience here at Family trucks and vans here on Broadway. Jalen R was great ! Didn’t push us in anyway to buy something. Made paper work as easy as can be . I would 100% this place and ask for Jalen. They also have Carfax which is pretty cool! So come on down!
Aly McGinley-Harrington
This is the fourth car I've purchased from Family Trucks And Vans. They always are professional, great vehicles, reasonably priced and efficient. Never had an issue with any of the cars I've purchased. Would definitely recommend Family Trucks And Vans to every person I know looking to buy a car. Ask for Bobby!!
Nancy Rodriguez
I went to 3 different dealerships, and all of them rejected me. I called Family Trucks and Vans and set an appt with Rafael. He showed me around and looked at the Jeep I liked. From start to finish he did everything possible to help me get my jeep. They really do help you here when you have troubled credit. I definitely recommend Rafael. He is the go to guy!
Nate Lustig
Joe and the crew were fantastic to deal with, very low pressure sales and friendly staff. The truck we found was clean and in great shape! Happy to recommend anyone to Family Trucks and Vans in Denver!
Mike Larsen
Great dealership and very direct salesman. They have a huge selection of trucks amd vans for every purpose and vlbeyond reasonable prices. If you looking for a truck or can in Colorado, I reccommend coming here. I did all the way from Fort Collins.
Yocelin Arpero Trillo
Arnoldo provided excellent communication and great service during the car buying process. He took extra time to make sure all the details were right and made it a seamless experience. I wouldn’t buy a car from anyone else!
Patricia Richardson
Was in need of a truck and after being denied to two places, Octavio made it happen. I showed up to my appointment and greeted Octavio and he introduced me to his partner, Jalen. He took it from here showed me the truck I fell in love with and made it happen. And a last and huge thank you to Rafael who I signed all the paperwork with. If it wasn’t for these three people I would not be in my first truck ever and smiling ear to ear!!! Highly recommend this place!
Mr. Nice Guy
great experience! I bought a 2005 jeep liberty here and a year later I wrecked it =(. However the insurance company gave me $2,400 more then I paid for it! I have to say I got a great price on it, thanks guys! I'll be looking at your lot first for my new car!
Yesica Amaya
First time buyer, I recommend this place Jesus hernandez (chuy) was very polite, and gave us the best service. Never been treated in a dealership like there He gave us the best deal and got out with the truck we wanted very appreciated with all his work
StayinYurlane Haha
Juan was "juanderful"! JB was the reason I chose to come here. Very welcoming on the phone and the car was ready to test drive before I even showed up. Got a great deal for a great car. Thank you!
Gandhy Benitez
JB IS THE BEST!! He is very knowledgeable, 100% understands what your needs are. There is no back and fourth or trying to up sell. Just Straight forward. Thank you JB!
Judy Goston
Excellent customer service! Every repair I listed, the service department, Hugo, and Nacho took extreme care and delivered on their promise.! I would definitely purchase another vehicle from Family Trucks and Vans! These men are Awesome!
Greg Baggett
I got a great deal on a new company truck. Thank you to Junior and JB in sales and Alberto the manager.
Shawna Skipwith
We came here and received above and beyond service from Brandon @ Family Trucks and Vans. We came in not knowing anything about financing or purchasing a car and Brandon fixed that. He was very knowledgeable and able to answer every question we had. My husband and I are first time car buyers thanks to him. The price even dropped before we signed with low easy payments. In addition, he accommodated our rowdy children throughout the paperwork process and was very personable.. When you come here ask for BRANDON VIGIL, you won't be disappointed!!!!
Shawna
Oscar Campos
It was a really good experience Junior help by answering all questions I had ended the day with a truck and we’ll explained and treated by junior it was worth the time
Marvin Adams
These guys were great. Brandon came on his day of to help me get a new truck. They threw in a warranty, kept my payment where I wanted, took care of a few issues with the truck. These guys will take care of you. My second purchase with them.
Caitlin Hernandez
We had an excellent experience buying with Jesus Hernández. Everyone with whom we interacted was professional and kind. We got a great deal on a used truck and our trade in. I would highly recommend Jesus and will return for future purchases.
Maurice Kirwan
We just had another great buying experience at Family Trucks and Vans! Perfect vehicle. Fair pricing. Excellent service. Stop in and see Mark. Thanks!
Oscar Martinez
Jesus Hernandez sales consultant was great help find us a deal. Highly recommend his service.
Alex Mayorga
Excellent service and it's great that they helped me in my language that makes you feel welcome... JB helped me and he got us exactly what de wanted... Next time I need a new vehicle I will come back for sure. I recommend people to come here.
Adriana Cisneros
My husband bought his truck here and the customer Service provided by Jalen Ragsdale was amazing. Supper friendly answered all of are questions. He made the entire process of buying a truck really easy.
Clarel Charles
I have had an awesome experience! My husband an I flew in from Atlanta to purchase. We worked with Rafael and Erick and they were the best! The car and service were better than anyone could ask. Come to FTV!!
coady mark
Great inventory. Staff was very helpful. We ended up purchasing a 2016 Jeep Wrangler. Roman was super helpful and very knowledgeable. I will be returning to buy a truck from them very soon.
Gabbie Zubia
My experiencie excelled in what you would call customer service! Luis Perez was of great help even though I didn't get what I had requested he was very good at helping me choose something better and making sure I did not leave empty handed. Second car at this place and I haven't been disappointed definitely recommend the dealership and ask for Luis, if you dont leave with what you want, you will definitely leave with something better guaranteed and at a great price!! Thank u Luis!!!
Jena_The best Nava
Tomas Nava and Monique Moreno, came bought a truck no hassles. Luis Flores got us in a truck we wanted . The experience was great. We recommend them 100%.
Frank Vargas
They made the truck buying experience as easy and comfortable as possible. Roman marta was my sales guy, highly recommend him, buying a truck was easier than i expected. I'm truly buying my next car here.
Quincey Sterrett
We are beyond blessed right now! We just got a new car! Yayyy! Shoutout to Eric for helping us! He was amazing and helped us throughout the whole process! He went out of his way to make sure we left satisfied with our purchase and I couldn't be more greatful to have had him be the guy for us! I really recommend him! And we really appreciate you brotha! Thanks again! You are the best!!!
Eric Melanson
Had a very unique credit and income position and wasn't getting much luck anywhere. Called up Jalen over here and him and the guys over there made a challenging circumstance seem like nothing. Picked me a solid truck with super low miles and made it happen. Can't say how thankful I am to them. I really appreciate the entire experience. Thanks Jalen!!
Mario Castillo
Jesus Hernandez and Jose did an excellent job with the car buying experience. It was my daughter's boyfriends 1st car buying experience and they explained everything in detail. I would recommend them to family and friends!
Lupita Varela
My husband and i are very pleased with the service we received from Octavio. He has gone out of his way to make sure that we get the service we’ve been looking for and he made sure to make a deal happen. We will definitely be back in the future to do business here. Thank you Octavio for everything you have done.
Zach (ozone101101)
Thanks to Dusty at the family trucks and Van's in denver, he helped me get a beautiful 2011 GMC and couldn't be anymore happier with it wish the payments were a little lower but hey gotta work with what ya got and credit lol. But seriously these guys did everything they could with my car as a trade in and less than $1,000 cash down to get me into this truck. You guys are awesome, I appreciate all you did for me and my family!
Tara Wagner
I was in desperate need of a car and was fortunate enough to find Joe Mogor at Family Trucks and Vans! He was understanding and he listened to what I wanted and needed for my family! He got me into a car in a couple of hours.
Best customer service from a car dealership ever! I will definitely come back and so will my family! I tell everyone... and I always tell them to ask for Joe!
Thanks, Joe!
Stevie Lotus
They were so helpful and friendly. There was no issue and super polite. I would definitely recommend their service. Octavio Acosta was helping us and was very lovely, he made the process super easy and stress free.
Richard Scott Taylor
Great experience with a great establishment. Mike is friendly, confident and easy to work with. Family has been here since like forever. You only get to be this well respected by doing honest business year after year.
Thanks again!
Goon Kid07
Jonathan was very helpful, helped me through the process of getting my new car love it outstanding guy showed me cons and pros and everything I needed to know highly recommended A++++
Grisel Guerrero
It's the second time we buy from them and they are great people to work with. Great service overall. Thank you to Jonathan and Rafa for all the help.
Marian Kritzler
I purchased a used KIA in July 2017 and immediately had problems. They staff I dealt with was very helpful and friendly. After some struggles, my car was fixed and is now in excellent shape.They made sure I was pleased with the results.
Jeanie Mary
Sells men helpful and not pushy. Enjoyed the BBQ and cold drinks was hot. However was disappointed in the vehicle I had checked out online, for no mention of the front passenger side being badly damaged! Most of the vehicles had extremely high mileage. Vehicle pricing was ok. Do your homework and compare pricing and check vehicle history and always vin#.. take your time. There's a ton of inventory out there and prices are going down with 2019's coming out.
Carrol Mcgowan
Luis was so helpful and wonderful! Found our new truck and flew to Denver to pick it up. Fast and easy! They even picked us up at the airport! Everything went so smoothly. Great vehicle selection, nice people. .. great prices, too!
DONT RUN BACKWARDS DRB
It was great to have such personal service! Got me a great deal and from the salesman to the managers, everyone helped my family! Highly recommend these guys! No money down and bad credit and still got me the truck I wanted!
Dylan VanGorp (DeluxeGangsta)
Went to go buy a truck. Found one we really liked, so we decided to test drive it. Returned and proceeded to talk with a Bobby. We didn't agree with our trade in value so he went to speak with his manager. I spoke to an Aldo who was very generous and offered us an additional $1000 for our trade in. I decided to accept the deal and we SHOOK HANDS and all was well. An hour and a half later we were told that the car had been "promised" to another family and they were sorry for wasting our time which was a 4-hour process from start to end. I'm not saying don't go to this dealership. I was just extremely let down by the company and the experience.
Raymundo Esparza
The experience was great! Jose and Jesus did an amazing job helping me get the car I wanted. Both helpful, caring people looking to help any costomer that needs it. Definitely a happy first time buyer!
Diane Hipp
This is the 2nd time I have come here to get a vehicle. The first time, I got into a vehicle that was a dream. And now I have been able to get my sister and her husband into a vehicle. They really treat you like you are part of the family. Roman, Luis, Brandon, Carlos and even Joshua, all of them are great dudes. The best advice I could give anyone, if you need a vehicle these guys will help you out. LOVE YOU GUYS!!!
Roman Marta
There is a reason Family Trucks and Vans is the # 1 Truck store in the state. The prompt courteous service and some of the best pricing in the entire state and not to mention there huge selection of trucks, keeps these guys at the top of my list. Higly recommended for the ease of buying an automobile. Check out there sister store for some of the sharpest rides not just in the state but in the entire nation. Family Trucks and Vans the only name to remember for all your automotive needs!
Devon
I hate car shopping. I hate going to dealers that I assume are going to swindle me before I even get on the lot. That was the opposite of my experience at Family Trucks & Vans! I called about a 2008 CRV and Bill answered. We were 15 minutes away, and as we walked up he had the car ready to go. Didn't try and sell me at all, just hopped in the car to go on a test drive with me. Had no problems with me getting the car inspected (as some other dealers in the area did), gave me a great deal, and made the whole process painless. Would highly recommend Family Trucks and Vans & Bill especially!!
Laurie Netherly
The guys at Family Trucks and Vans want to make deals work! We have bought two cars from them, the service was great and the cars they sell are high quality at a fair price. I recommend them to anyone looking for a car or truck.
santiago herrera
Pretty good car dealership with nice and economic vehicles! The car sales man Jesus help me and my wife a lot by answering all our questions and proving even more information! I would highly recommend going here to buy a vehicle. Ask for Jesus!
Melissa Rae
I must say Luis is an amazing car salesman. They made me feel right at home from the start. Made sure I was smiling the whole time. Helped get into my dream car.. I highly recommend them
Caralee Dibben
We went to family trucks & vans to just look at some trucks. We had no intention of buying one. Fernando was the saleman that helped us. There was no pressure to buy. He let us look at our pace. Very respectful of us. We ended up purchasing the 07 Ford 350, with the price that was right and an awesome saleman. They helped us with all our needs.
Antonio Pena
Came here to get a new car and walked away with a crazy great deal. They know how to treat there customers good. Luis Perez help me out a lot and wasn't pusher like a regular car sells man. Recommend them a lot
Nathan Reynolds
I just purchased my slightly used new truck. It drives like a champ! My salesperson Luke was more than accomodating. He went to work finding my perfect truck and financing deal with just a 5 min. phone call. Thanks again luke
Peggy Jones
My sales representative was extremely professional and courteous. He took the time to listen and work with me to meet my needs. Step by step everyone I dealt with was personable and pleasant. You instantly get the feeling they are a team that would go the extra mile for their customers. Thanks "FamTruck&Van"!
Kevin Sharp
Great place to by a used Truck or van and they do carry few cars at times. Linked to The Sharpest Rides for more inventory options.
Dawn Sedillos
I wanted to thank Family Trucks and Vans for the wonderful experience for the 3rd time,now!
Aproximately 3 years ago I bought my first SUV (GMC Envoy) from them. The vehicle was in great working order, low miles and the interior virtually sparkled. That being said, there was a crack in the bumper all the way to the fog lamp and cracked windsheild, which were fixed promptly upon completion of the sale.
Oh and lets talk about the sale process, my sales associate was very helpful, no pressure and willing to work for me to get the best price and deal for me.
Keep in mind these vehicles are used and sold as is. But they have an in house mechanic shop which can take care of most of you needs on site, which was huge for me since I don't know any mechanics. I felt I got the best deal for repairs I could get.I was extremely satisfied with this transaction.
I also bought my son's first car from Family Trucks and Vans approximately 1 year ago and they continued to provide me with excellent service. The Honda Prelude was great in low miles and in execellent condition. There was an issue with the airbag light (which was fixed prior to us signing on the dotted line.) and severe chipping of paint on the front and rear bumpers. The paint repair was negotiated with their paint people to a 3rd of the cost of what I was quoted from 4 different body shops! We got a fabulous car for a fabulous price! :-D
Just recently (approximately 3 months ago) I decided to trade my Envoy in for a smaller SUV or something that was better on gas. I had pretty much set my heart on a Honda CRV but knew I was going to only buy through Family because they had always taken care of me. The cool thing was, I ran them through the wringer trying to get the perfect CRV for me and I ended finding the PERFECT car for me one day when I decided to cruise the lot. This car was barely 1 year old, low miles and immaculately kept, I was sold!
Since I was trading in my older Envoy for a new vehicle I was going to have to finance a balance. They had no problem getting me financed at a great rate and great payment! Since I've had my KIA Soul, I have never had a mechanical or electrical issue!
I am totally happy with the service, quality of vehicles and the staff of Family Trucks and Vans.
I'd highly recommend them to anyone!
Milo Quezada
Two weeks ago I bought a truck from this dealership. The person that helped me was fantastic, he was able to get me in and out of there with my dream car and not just that but also at an affordable price. I believe his name is Rafael. Thank you sir for your awesome hospitality!!!
Phillip Peabody
When I am in the market for a truck, van or suv for my family or business I always come to family trucks and vans. Everyone there is very pleasant and knowledgeable and will get you the vehicle you need! I highly recommend Fernando Garcia due to his respectable non pressure attitude and the knowledge to find the vehicle that fits your needs. He makes the whole process easy and enjoyable!
Argeniz Sanchez
When to another dealer ship (the sharpest rides) n was not good...came to familily trucks n Van's and the service was awesome Jesus Hernandez's was a great help for us to gt my new truck...I recommended him strongly...he make my first time buyer a great experience
Robert Arnold
What started out as a stressful day turned into a good one by the end. Raphael was on point returning my calls and working with the finance company to get me approved and driving that day when it seemed as though things werent gonna work out. Best part is, they stayed open past 8pm to assist me and get me driving that night. Great price on a very nice van. Thank you to the staff that helped me out...
Roman, Raphael and Vicktor
Andrew S
I bought an 07' Ford F-series and was happy about the whole experience. My sales guy, Josh, was very friendly and easy to work with. I'd recommend Family Trucks & Vans to friends and family :)
Ralph Hendrickson
These guys are Awesome! If you have credit issues forget them when you walk on Family cars. They will get the job done even if Juan has to loan you only he's Rich. ...Just kidding...But he will get you in your car or truck of your dreams and very fast. I've bought over 30 vehicles this was 1 of the Best lots ive visitex. and easiest to get in and out.
Thanks Juan very much.
The Hendricksons
Julie Haagenstad
We have been looking for a very specific car and found it on their website. We called to make sure it was there before we drove an hour to get there. We worked with Erick and he was extremely professional when working with us. Everyone there was polite and willing to help. I am very pleased and would purchase from them again.
Mario Jara
Went in to trade in my truck. I was greeted right away. I was dealing with Roman And he was very respectful and did anything he could to help my family and I get a truck we were looking for. Love this place and we will be coming back to get my wife a car.
angelica flores
I just purchased my first car from Family Trucks and Vans!!! I have to say I'm impressed with the level of customer service! Brandon was so helpful, full of energy and GREAT at what he does!! I will definitely be back!!! :D
Joe Kilwein
My experience with Octavio Acosto was a pleasant and a non presumed situation he is the only reason I’m driving away in my new truck he went the extra mile to make sure I got the truck I wanted only the day before I came to the dealership and another salesman made me feel like I couldn’t buy a bicycle I talked with Octavio on his day while he was with his family on Christmas he took the time to speak with me and. Assured me he would do all he could to get me in my truck
luis vasquez
At least they are honest I looked a 6 trucks well I was there the first one Reeked of baby formula the second one had a screw in the headlight and the cabin smelled like cigarettes and the third one had under body damaged reeked of baby formula the second one had a screw in the headlight and the cabin smelled like cigarettes actually they all did and the third one had bondo on the side panel. The sales man laughed and agreed that it was comical. The service was great but I was bummed out to see all the very simple things they could do to make a vehicle much easier to sell like shampooing and changing cabin filters.
Stacey Coleman
Great experience with Octavio, our salesman. He worked with us on the phone for over a week and then was fantastic in person. Will definitely be buying from here again in the future!
Helen Yost
Luis Perez was extremely helpful and knowledgeable about the vehicle I wanted. He was also very upfront about their company's working relationship with USAA, which is important to me. Excellent experience.
Mariah Guinn
Just bought our second vehicle from Family Trucks and Vans and left a happy customer again. Bill and Carlos were so great to us. It is never a pushy atmosphere and it never feels like anyone there is there to make a commision, instead, both times we were there they went out of their way to work out all the kinks in our financing and try to do what was right for our family. I would definitly tell my friends and family about this place. The prices are right, they are family friendly and they will find you the right vehicle everytime. Bill and Carlos, thanks for making this christmas wish come true.
Juan Gonzalez
Rafael did an amazing job at making sure my family taken care of! He did his best at getting me and my family our Chevy Malibu. By far the best car experience I have had. Thank you once again Rafael!!
Kristian Renteria
Jesus helped us out so much did everything he could to get us the truck we wanted and approved for it. Very friendly and great service. Will be coming back to look at more cars in the future.
Alicia Aringdale
We bought our first truck here several weeks ago and had a very stress free shopping experience. Found it online, went for a test drive and signed the papers right after. The truck is just what we were looking for. Would definitely recommend this place.
Rob Torrence
The only reason I purchased a vehicle here was because they had no idea what they had... I got a great deal and they were somewhat reasonable with my trade in.
The sales guys here are typical used car sales guys that will move on to the next customer as fast as they can.
I will probably not shop here again.
Marina Johnson
A great big thank you to Family Trucks and Vans!
My husband and I just walked away with our first truck! Brandon, Carlos, and Josh were a super team.
Brandon thank you very much for respect the budget my husband and I had. Not only did you stay right where we asked, you helped us get a better monthly rate than expected!
Very excited to drive our truck home today.
James M
After weeks of shopping around town for a truck at all the overrated,over priced, new car dealership's I found a craigslist listing for a 2008 ford F350 Lariat diesel 4x4 truck listed for $2,500 cheaper then I had been researching.Skeptical of the price I located the vehicle on there web site and looked up the carfax on the vehicle surprisingly the truck was a 1 owner with no accidents. I made an appointment with the salesman Aldo to have the truck checked out by my mechanic.With only some small ware and tear items on the truck it checked out fine.When I got back to the dealership I was impressed with how quickly the paper work was finished and I was on my way in about an hour..
Ilee Carr
We had just been through a nightmare experience at Mazda of Lakewood in my search for a Toyota Sequioa, I called Family Trucks because they had a White version of the truck I was rescinding - Jose answered the phone - I was pretty frank because of the situation with the before mentioned dealer, he was empathetic & accommodating given we were coming from the Springs & had zero tolerance at this point - he offered to look it over, test drive it, & call me back if it wasn't worth my time or worthy of putting my 6 little grand babies in the SUV he had. He called me back to advise he thought it was worth it for us to take a look. After the rescind we drove straight over to meet Jose, he was "VERY PROFESSIONAL", EMPATHETIC, VERY PATIENT & ACCOMMODATING... he let us look it over without breathing down our neck, he let me & my husband test drive it, he pulled their service records on it, he advised we could take it to any mechanic we liked. We drove it, it was clean, had low miles & was everything we were looking for... When it came to the deal my husband told him "no games" he honored us with "no games" - he talked to his sales manager that we later met, they gave us an incredibly fair price! We drove home without the truck even though they offered to let us take, we told them we would be back in the morning - when we called the next morning Jose said he would have it cleaned, gased, & ready...and he did! Everybody we met, talked to, & dealt with conducted themselves in the upmost friendly & professional manner from beginning to end on our purchase - it WOULD DEFINITELY BE OUR PLEASURE TO REFER &/or PURCHASE from JOSE n the future!
Courtney Anderson
Dan is awesome. He does not pressure you at all and does not make you feel like he's tricking you. He agreed to fix some of the items I wanted fixed without any problem. I also got a great deal on the vehicle I really wanted.
Erica Mendoza
Went looking around for a family vehicle and pulled into Family trucks and Van's and 5 seconds walking through the entrance a man came right up to us and introduced himself as Joe! Stayed a couple hours but drove off with a vehicle that met our needs. Joe thank you for your exceptional customer service, your kind heart your willingness to listen, understand and ability to pull through for me and my family! This world needs more people like you! You're not just out there to make a buck you're more than that! You made the impossible happen and throughout the process kept a smile on all our faces. Family trucks and Van's are luck to have you on board! Thank you again!!!!
Saul Lozano
Thanks to JB on getting me a nice truck 18 Tahoe great price 👍 look for JB when you want to buy your next truck Aldo in finance and Josh Alberto for giving me a great deal thank you thank you …
chelsey hess
Juan was Juanderful!! He came back with good news and got us approved for a 2013 Ford Escape!! We're thrilled and would definitely recommend Juan to anyone!!
April 21, 2016: We brought the car back in with some concerns and Luigi was ready to help right away they inspected the car and did any and all repairs at no cost there was some miscommunication later about an emmissions test and Alex called and put us at ease immediately even though I was very voistrous and upset he was calm and had great customer service he did everything and anything to remedy the situation in addition we learned that Luigi had gone on his own time to do the emmissions which wasn't required due to the year of our car but he wanted to make us feel comfortable both Alex and Luigi went above and beyond to make us happy and confident with our purchase we are more than grateful and would still highly recommend this company 100% we have not met a service team until the one at family trucks and vans that was willing to help as much as they were THANK YOU Luigi and Alex!
Donovan Stecher
First time truck buyer,they treated me with the utmost respect and had great deals. Roman Marta,Bobby and Nacho were super helpful!! Would recommend this dealership to anyone
Julie Duron
Jesus Hernandez (Chuy) greeted us right away and helped us with being able to finance at a great price and helped us with getting a great deal. I recommend you go and ask for Jesus. We had a great experience and are going to be coming back in the future.
Gerardo Vega
Best expirence ever Luis was an amazing help in a professional manner. They help me get my loan very fast. They also have a variety o ft cars to choose from.. I will recommend
Diana Rodriguez
Purchased an SUV here not so long ago and the whole experience was GREAT!! Having bought a couple cars from other dealerships in the last couple years I would have to say this is the best experience i've had so far. Service was amazing, I felt NO pressure to buy, and I was in and out in no time!! I LOVE my new truck, EXELLENT QUALITY!!
kirk steckel
Very friendly and helpful staff. Roman greeted us in the parking lot and helped us through the whole process. We ended up purchasing a mustang that seems to be a solid car. Thanks to Naiche for all his help.
Josh Malin
Chuy was a huge help! I’m always skeptical of the sales environment but he made us feel comfortable and worked with our needs and budget so we could leave with the van we wanted
Tiana Douglas
I loved them!! They were easy to work with and fast. They also were very willing to work around what I had. The car was clean the service was outstanding and I will be using them for future purchases!
Jason Dunham
Alberto is by far one of the best sales guys here! he was very knowledgable and helpful! He was completely honest with me and very friendly not pushy at all. I would definitely recommend him to all of my friend & family.
Monica Zavala
My experience with family trucks and vans has been great my sales guy JB (El gallo) was the best made sure all my needs where met left there with the new car and very satisfied great job team thanks for everything ....
C W
Luis Perez was a gigantic helpl!! It was our first time buying a car (on our own) and he made us feel very comfortable. We would defibatly recommend him and family trucks and vans!!
John Symank
After searching for a vehicle for well over a month and finally focused in on a couple of cars we were interested in, we found an Acura MDX, in one of our preferred colors at Family Trucks. After stopping on a Friday my wife and returned on Saturday. We worked with Dan and he was very easy going, helpful, straight forward and ZERO pressure! They would not budge on the price but they were right in the middle compared to others dealers with the same or very similar cars. Dan was very up front about that due to the fact they had recently reduced the price, but we made an offer just little short of their asking price anyway. The manager said no, we ended up buy a very nice Acura MDX at a middle of the road price for the year and millage. I will say, it being a very nice looking clean vehicle in a color that is not seen that often I was comfortable with the price we paid.
I have bought a lot of cars (Over a dozen) in the Denver area over the years from small and large dealers; this was one of the best buying experiences I have ever had at any car dealership! I expect an Acura being what it is it will be years before I am in the market for a car again but I would return to Family when the time comes. If they have what you are looking for I would recommend you check them out in your search. Ask for Dan.
avilene
Luis Flores was an amazing help! great service. theres lots of options that fit your interests! COME HERE!!
Brent Summers
Great and friendly service. Great selection for our price range. We worked with Luis and was very patient and helpful. He helped us get into a GMC TERRAIN! Thanks again for helping us feel like a part of the family!