Reviews of BMW of Denver Downtown. (Car Dealer) in Denver (Colorado).

BMW of Denver Downtown

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Car dealer

BMW dealer

1040 S Colorado Blvd, Denver, CO 80246, United States

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Information of BMW of Denver Downtown, Car dealer in Denver (Colorado)

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Reviews of BMW of Denver Downtown

R V

Had a great experience with BMW of Denver, I had decided on an X4 but not all of the dealerships have them available. We called and visited a few dealerships in the area, and the service at this location went above and beyond. They also offered us the best rate, and I was able to design the car and have it shipped. It arrived a week early. Thank you, Evan Andrianakos for your time and excellent service. I called a few times to ask questions about the car after I brought it home, and he got back to us right away. The whole team there was great as well. We are very pleased with the new car. Thank you.

John Cannava

I was able to communicate with the salesperson (Dimitri) via the website and text. When I arrived, despite the dealership being clearly extremely busy, they made time for me to test drive the vehicle. Dasha was very knowledgeable and friendly. You guys should make her a salesperson - we loved her and she’d sell a lot of cars. The transition from test drive to purchase to finance was seamless and rapid. Jay set a new land speed record for financing and docs. You guys make it too easy to spend $80k+. The team went the extra mile to make this surprise purchase for my wife special. They covered the car and placed a big red bow on the hood before we arrived and played along with the whole story. I’ve always thought dealers should make spending such money a pleasure and BMW of Denver Downtown has done it. Thanks all.

Greg Morrett

We had our vehicle serviced there a month ago. Very good experience. Professional service writers and technicians. Gave us a video as they were inspecting the car. So happy with the experience, we chose BMW of Denver Downtown for a new vehicle yesterday

Frank Saenz

Great Service good and profecianal sales force purchse a Jaguar F-Pace, provided all information and history on car for us to make a decision before purchase, they inpect vehicle well before selling and make sure address any repair needed. I do have to say there Finance Dept. was very pushy to us in selling thier extended warranty after an number of time I told him NO. Sales Department 5 Stars

Unreally 350

Worked an out of state deal with Matt Heylum. He was very helpful from the start giving me anything I had asked for, videos and pictures of the car. Then I flew in and the dealership took care of me. If you need help with anything, Matt will take care of you above and beyond. Great personality and super down to earth.

Transant Anton

We ordered 2022 X5e and been waiting for it for a few months, our salesman Arsen fully customized the vehicle exactly how we want it to. Then we just patiently waited and Arsen was always giving us updated what is the status and when it was build and shipped to dealership. He called Saturday morning and afternoon we where happy owners of Bmw x5e. Everything from financing and paperwork was a breeze, so fast and easy that I couldn’t believe we bought a car. It’s our 6th car, we worked with different dealers before, not the 1st time buyers, BMW of Denver downtown definitely make the whole process smooth and easy. Managers financing guy and salesman Arsen where on top, they know how to make a car buys experience so pleasant that I’m ready to order another bmw sometime this year. Thanks again and please keep being the same for years to come.

M M

Had an amazing experience with BMW of Denver Downtown. I had shopped around and didn’t have the best customer service feelings with other BMW dealerships, but I’m glad I made the trip down to Denver. Dimitri was absolutely amazing. The whole process was smooth, straight to the point and painless. I ordered a new vehicle and was kept up to date on the shipment. It ended up arriving sooner than later and they kept the car safe while I returned from travel. Dimitri also came in on his day off so I could pick it up as soon as I got back. I’m very happy with my experience and new car!

Linda Bowling

I bought a 2022 BMW x5. I love the car I purchased. Evan Andrianakos was an excellent salesman. He listened to those things that I wanted in a car. He patiently explained every detail about the car. Both Evan and Kourosh, finance contact, made it possible for me to afford my dream car. Evan has followed up to make sure everything is going well with the car. I love my new car.

Monica Thebeau

I've been searching for the perfect X7 for a little over a year. After visiting all the BMW dealers in a 100 mi radius, we settled on BMW of Denver Downtown for our purchase, and could not be happier. Edward and his staff are fantastic. Dave, our sales person was straight forward, quick to respond, and made our purchase so perfect, I can not think of an additional way it could have been better. The pricing and service at Denver Downtown really stand out among the other dealerships we visited. As for the X7, it is exactly what this mom of 4 and business owner needs...all the features that make sitting in carpool and long mountain road trips bearable, maybe even enjoyable.

George Le

This dealership has significantly changed my viewpoint on car buying. They have been amazing in fixing and addressing all my concerns after I purchased my pre owned certified vehicle. They literally went the extra mile and took care of everything, even driving an hour up and dropping off a loaner car. The quality, service, and professionalism of BMW Denver was superb even after the purchase. I can’t say enough about them and have been thoroughly impressed. Would highly recommend. I have my full trust in them from the managers, especially Connor to the mechanics. Would definitely come back.

A R

I hit a pothole and got a flat. BWM downtown Denver had my tire replaced first thing Monday morning. Thank you!! Would’ve gave 5 stars except for Grant. I have the luxury extended warranty and it wasn’t in the computer and he acted like I was trying to scam them, even after my local BMW verified it, they still couldn’t get it resolved so my local BMW paid for the new tire. Grant seemed bummed lol.

Amy Keeling

David Cadena and the entire team at BMW of Denver Downtown worked seamlessly and efficiently throughout my new car purchase! My car was prepared and delivered as promised, on time and with a smile. The transaction was unbelievably simple & quick! I couldn’t be more pleased with David’s attentive service, thorough communication and his teams collaborative efforts. Expect no less the excellent service, utmost professionalism and a smooth transaction. The showroom is gorgeous! You’ll want to stay even after they hand you your keys!

Christie Hanzlik

BMW of Downtown Denver provided no-nonsense professionalism. The dealership is clean and crisp...the atmosphere is modern and spacious and inviting. Sam Nejad helped me with my used-car purchase and showed attention to detail, hospitality, and answered all of my questions. Even though I bought a non-BMW, Sam was highly knowledgeable on the car I bought. He had it ready to drive when I arrived, was on time with both of our appointments, and had all the paperwork ready to sign the next day when I went in to buy. He went the extra mile to have it clean and ready. I have no complaints!

Becky Ellzey

We had a great experience working with Jack at BMW of Denver. He bent over backwards to ensure that the vehicle we were interested in (which was from their service loaner fleet) was in tip-top shape for us, even overseeing things like the software update personally. He spent a lot of time going through the features with us and showing us everything. We really appreciate his hard work and we are very pleased with our new car!

Jose Viray

Had a very pleasant experience purchasing a new car here. The entire process was transparent and consumer friendly. Ryan was very upfront about all the costs involved before I even stepped foot into the dealership. All in all walked away with a beautiful M550 and couldn't be happier. Would recommend to anyone else looking for a painless car buying experience.

RJB RWB

Justin Green was an excellent sales consultant. He worked with me to pick out the options on the vehicle, showed me the body colors trim and interior samples. He presented all options that were available. Additionally, he kept me informed throughout the process of building my new BMW I4. He kept me abreast of all progress and shipping the vehicle. He is excellent and I would do business with him again.

Katie Ramirez

Jack was very helpful and humble since the first day we started discussing my options. He was flexible and patient with my responses and requests. Jack communicated well written and orally in a timely fashion. I would definitely recommend him to friends and family in the future. Overall I’m happy with my purchase and love my new car!

victor cornwell

My experience was amazing. Arson was my sales person and he was great!! He is so knowledgeable about the vehicles and is a true enthusiast. He made us feel extremely welcome right away and was able to answer every question we had about the vehicles and service. I highly recommend him to anyone.

Paul Gehrke

Conner did a fantastic job showing me all of the features on my certified BMW. He made sure that I had everything I needed through the whole buying process. As a former Internet Sales Manager I really took notice of how well Conner communicated, his professionalism, and core vehicle knowledge. Smooth purchasing process and timely yet thorough delivery. Nicely done!

Grace Lee

Absolutely had the most comfortable service appointment here at BMW of Denver Downtown all thanks to Mahdi. My lease was coming to an end and had made the appointment to come in and buy out the car. As it was my first time buying out the car from a lease, I wasn’t too sure of the process and how long it was going to take. But as soon as I arrived, He greeted me immediately and walked me through with all necessary papers, thoroughly explained what was done to the car and what was assessed in time of service and we were done in no time. As many don’t like spending time at the dealership, my experience was so great, I wouldn’t have minded staying there for longer as we talked about new inventory and specs of different models that have caught my interest. Mahdi was very professional, friendly, and got what I needed done in no time wasted. As a car enthusiast, I’ve personally never felt more comfortable dropping my car off for service. Mahdi will hands down be your go to representative. A HUGE thank you to him and his team for making every visit a pleasure.

Patty Youga

First - the best BMW dealership is BMW Denver! Best Service Advisor, Palmer Windsor! Last November, I had a rock hit my windshield. I contacted AAA who referred me to one of their preferred windshield replacement companies. My windshield was replaced and calibrated with my cameras in December. Because we travel much of the winter, we didn’t realize we were having camera difficulty for several months. When we brought our car into BMW Denver, I worked with Palmer Windsor - thinking recalibrating my cameras. He called to advise me that it appeared some of the cameras were broken and/or damaged when the glass had been replaced. In one area, the glass company had used double sided tape to hold the camera in place - hoping it would hold. When I requested some pics from Palmer, he was able to provide the details I needed. When I initially called the glass company, they adamantly denied that they were at fault until I was forwarded the pics to the glass company. Then the glass company immediately shared they would make this right - replacing the windshield again and replacing broken cameras. Without Palmer Windsor, his knowledge, his professionalism and his customer service, I know the outcome would have been much more challenging. Thank you BMW Denver and Palmer Windsor - you have more than earned my loyalty - I will definitely be sharing my experience with my friends and family!

Richard Saucedo

BMW of Denver Downtown had a vehicle I was in really interested in so we drove down and looked at it. I ended up buying the vehicle it was one of the easiest process I’ve ever experienced, the salesman David Willams was very helpful and knowledgeable. The finance department went above and beyond to get me the best deal. I definitely recommend this dealership!!

Andy Weinberg

We worked with our sales associate Evangelos (Evan) Andrianakos from start to finish. Because there was such a shortage of vehicles after the pandemic, we waited 6 months from the time we ordered our car until we could pick it up. Evan was always very responsive to our emails throughout the process and made the whole car buying process very easy. We have never owned a plug-in hybrid before and Evan was extremely thorough walking us through all the features of the vehicle. I felt very valued as a customer when walking into the dealership. Everyone we met with was so nice and I am so glad we bought our car at BMW of Denver.

Jamie Chaplin

Rod and Jay were so great to work with. Rod was as excited as I was that I was purchasing my new car, and patient through the whole two-hour process. He made sure I had everything I needed and took the time to put a bow on my car, switch out my mats for all-weather, and then turn my car around so I didn’t “have to” reverse out of the garage. Thank you for making it a exciting experience!

NG RC

Matt H. helped us buy a BMW M4 and it was the absolute best buying experience I’ve ever had at any dealership. None of the stereotypical stuff goes on here, these guys set the bar with what customer experience should be like. Even when the M4 ran into some unforeseeable issues, Matt has spearheaded the effort to getting the car fixed and on time. There isn’t a single thing BMW of Denver Downtown could be doing that would make them any better than they are. It starts and ends with the customer experience and they’ve nailed it. I will be buying more cars from Matt and this dealership.

Nick Cuniffe

Evan was awesome as always; prepared and prep'd for my arrival. The test drive, finance review was super fast; finance guy was very helpful in discussing rates and finance duration. Despite being very busy on a Saturday I was able to walk in and out with my new car in just a few hours! Evan is the man though, seriously. Been working with him for years and haven't talked to anyone else at the dealership, though I am sure they are great too.

Johel Comas

I had Evan Andrianakos helping us with our purchase of a BMW. He made our experience very pleasant and wonderful. He was very logical on his advise and never felt I was pushed to purchase anything. He is an amazing sales person and has continued following up with us to make sure we were happy with our purchase and everything was working with our car. I would totally recommend you visit BMW of Denver Downtown and seek out Evan for expert help.

k Everett

Purchased my first Bmw at another dealership. Thankful for my second I came to BMW of Downtown Denver. Night and day difference on quality of service. Mahdi was unbelievably helpful and honest. Would highly recommend him to anyone looking to purchase a BMW! I will definitely be buying a car from him in the future!

Chad Alder

Your crew is awesome! Valerie was great to work with. Very knowledgeable and personable. She made my wife and me very comfortable. I’m glad we drove past our neighborhood BMW dealership to take our business to BMW of Denver. Amin was terrific work with as well. Even though we used outside financing, he still went above and beyond to walk thru options, set us up with the right add on plans and make the whole process smooth and easy. You have a solid team! We will recommend and come back when we’re ready to buy the next one.

Rianna Tipp

Downtown Denver BMW isn’t the closest, or even the most convenient location for me. I keep going back because their customer service is exceptional! Connor made sure I was taken care of and communicated every step of the way. I will gladly drive an extra 15 minutes to have my car serviced downtown :)

Erra Kaushik

I ordered a BMW X4 from this location and a sales representative Dimitri helped me out in placing the order. I had a very good customer service experience and the representative spent an adequate time explaining all the features and costs for the individual add ons on car. The time estimates which were promised was accurate and I got the car delivery in 6 weeks. I am very much happy with the service and car :)

Julie Lehl

My husband and I purchased a used vehicle. We were by no means the biggest spenders, but everyone went above and beyond to treat us as if we were. They made the process so easy and pleasant. We will definitely return for future purchases!

Curt Hatch

Being that I was forced to drive 10 hours round-trip in one day to close out my lease (even though I was purchasing the car), I probably arrived in a bit of a cranky mood! But Anthony did an outstanding job - he is an exceptional employee. Can't say enough about his efforts. He did his best to fast-track my visit, but the service shop was working against him (2-hr software update required).

Kristine Willingham

Mahdi was Awesome - 10/10 experience for buying my car. He was knowledgeable, patient, friendly, and skillful. I never felt any pressure from him or any other team members while making my decision. Would recommend going to Mahdi and his other team members at BMW when thinking about buying or trading in your vehicle!

Brittany Wall

I had an incredible experience at BMW Denver Downtown. The sales experience was nothing short of extraordinary. My sales representative, Mahdi Ardehali took the time to show me every feature and make sure the car was right for me. I wouldn’t have purchased had it not been for him. I also had a great experience with Jay in finance, explained all details and made sure I was comfortable with every detail. 10/10 experience!

Dayne Nelson

Normally booking an appointment for windshield replacement and actually having your windshield replaced wouldn't warrant an online 5 star review, but after my experience at Schomp, it does. Appointment in three days instead of three weeks, work completed on time with no hassle, excellent communication, only an extra 5 minutes from my house. Nothing flashy and nobody to offer me a latte when I arrive, but I made my own using the machine in the waiting room. :) Overall felt like a service visit should feel in my opinion.

Scott Simms

BMW Denver Downtown has always shown to be a very personable non-pushy BMW dealer. My salesman Arsen has always treated me with great respect and is available to answer questions for me anytime. I can't speak highly enough about this dealership. I have used them before the SONIC ownership (Murray Motors) and they have never let me down.

Michelle Hopkins-Jones

Just arriving in Denver from overseas, Jack went above and beyond to help us secure our vehicle. From initial visit to purchase and driving away, the whole experience was five star. Every interaction with employees at the dealership was very positive and helpful. Thank you for helping make our transition smoother.

alexander clayton

It was a pleasure buying a vehicle from BMW of Denver Downtown. I came in an hour before closing the day before thanksgiving and Justin Green did not hesitate to answer all my questions, take me on a test drive, and go through the vehicle history of every bmw I was considering inside and out of their dealership. I left well after closing time and came back on Friday to secure the vehicle. Everything went seamlessly. My only regret was not grabbing another espresso.

Alex Negel

Great Great Great!!! Finding a car these days is nearly impossible, but finding two for my daughters was an impossible task. But the people at Downtown Denver BMW was able to find me two near new cars in amazing condition at the great price. Thank you so much Arsen Ed and the rest of the crew!!!

Bahri Bilir

Sam is a very knowledgeable and experienced sales person. He spent time understanding our likes, dislikes and wishes. He then recommend a car which was more then a perfect fit. There was no sales pressure, no haggle only great support and information. Kourosh was just the same at the time for financials. It is evident that both of these professionals love their jobs and wish to get customers for life. They value customer service with a genuine smile and are not afraid to make personal commitment after the sale. They both convinced us that BMW Denver is the best place to get our car, and yes, we did just that today. Thank you Sam and Kourosh, we are very happy! Click

Adnan Selak

This was the BEST car buying experience I have had in my life. I have bought 5 new cars before and many used ones. Rod (the sales person) and Amir (the sales manager) made me at ease with every step of the process. You definitely got a repeat customer in me!

Shadowtrax

Took my 335 GT into the service department for a possible transmission leak. The service technician was great - he took a video walk-through with voice description of the issue and everything related. I had a full video description of the issues and service. This is a fantastic service and provides a level of comfort that you can't get from other dealers, A+. By the way, they let me know that nothing was leaking from my transmission, I ran over some red oily liquid that splashed up on my undercarriage. This shows their honesty and integrity. Great guys and very happy with my service experience at BMW of Denver Downtown.

Jordan Soloai

I hit a deer with my prior car and was looking for a replacement. I live out of state and decided to shop in Denver while visiting family. This dealership was my last stop, and thankfully I did. It was an absolute pleasure working with Valerie. She was professional and incredibly helpful throughout the buying experience. I had some hiccups along the way due to living out of state which she and the team at the downtown BMW location assisted me with the entire way. I would highly recommend this location, team, and especially Valerie.

Justin Hewett

Literally from the moment I called, EVERYONE here went out of there way for me. Rod and the sales team agreed to let me come in 15 minutes before closing on a holiday weekend for my car purchase!! So many people stayed late and went above and beyond what was expected. I can’t thank Rod, Jay, Kourosh, Matt, Dasha and everyone else I’m forgetting enough! The entire experience was noticeably better than other dealers I’ve worked with.

Keturah S. Onukwuli

My husband and I had a great experience with this dealership. I contacted them via CarGurus on a Friday night, and promptly received a call on Saturday morning that our desired vehicle was still available. We drove up the same day and was treated very kindly by our amazing salesperson Ryan Breda. Ryan was easygoing and patient. We decided to purchase the vehicle and were pleased with our buying experience.

Arthur Salazar

I purchased a 2021 BMW X3 at BMW of Denver Downtown and received an outstanding customer service from Jack Reitz. Honestly, it had been a while since I came across some one so dedicated and not measuring efforts to help their clients. He took us for 2 test drives, picked up the car and took to the the front of dealership rather than having us walking to where the car was parked, offered us to take I-25 so we could better how the car feels on a highway, walked us through and showed us almost every single detail inside car including all the media stuff and if that wasn't enough, he offered and gave us 2 free appraisal on my and my wife's car, oh and best of all, NO PRESURE. Usually I tend to walk away from people that keeps pushing for a purchase. Jack was NOT like that at all. I needed a new car, but I was not planning on buying one right at that moment. However, due to the no pressure and the OUTSTANDING customer service from Jack by going above and beyond, I decided to go ahead and anticipate a decision that I would have to make anyway sooner or later and ended up purchasing my BMW X3 from him. After the sales, the customer service continued to be outstanding - there were some small things that needed to be done to the car before it was ready for pickup and Jack delivered an excellent customer service. I can't recommend enough this dealership and Jack as the sales person! My experience was just outstanding!

Dallas the Dynamite Tripawd

Jack was our salesperson and he was very personable and friendly. The only thing that I can say that I would definitely fix is the fact that you have on very large screens with no privacy (not in offices), personal information including Social Security numbers for anyone with an iPhone camera to take a photo of. I appreciate you and thank you for the double cheeseburgers Jack as it was late when we left.

Diane Denver

I recently bought out my leased car amd worked with Arsen in sales and Jay in financing. They were both professional, friendly and courteous and made the experience a pleasure. I have used this dealer for all my BMW leasing and service needs and have always had a great experience!

Charlie Malek

Connor is the consummate professional. He worked with me over the course of many months to ensure I had the right vehicle. His knowledge of these automobiles was really removed any concerns I had. He made the process easy and painless.

chip spadafora

Connor (Service Advisor) and his team at BMW Denver go above and beyond! Easily the best customer service I have ever received. I've been dealing with a weird and severe car issue for the past 6 months that has been extremely stressful. Other local dealerships tried to fix it, but ultimately just took expensive shots in the dark as to what the cause might be, leaving me more frustrated. From the moment I switched over to BMW Denver I could tell Connor and his team had the knowledge and honesty to fix my issue. Rather than trying possible random solutions/parts/replacements, they told me to bring the car back the moment the issue happened and they would check it out. I called the moment it repeated itself, was able to bring it in that day, and their team made sure I had transportation home while my vehicle was worked on. Would highly recommend and look forward to working with this dealership on all future car services.

Lannhi Duong

Connor Hanlon made my auto purchase experience seamlessly easy and pleasant. I love my new vehicle. He was super knowledgeable about the product and we got my car built and ordered quickly!

Sean O'Connor

My experience with sales rep Connor Hanlon was exceptional from our initial contact to the final paperwork. Connor was courteous, friendly, and professional for the entire purchasing process. Additionally, finance manager, Amin Popalzai, was equally patient, informative, and together, helped make this process quite possibly the best I have encountered with a dealership in decades. I flew in from Arizona to Denver to have an opportunity to test drive the vehicle and meet the team. The BMW was shipped to my home in Mesa by a very nice delivery driver, presenting a recently detailed and cleaned Z4. I strongly recommend BMW of Denver Downtown for your next stress-free, hassle-free, pleasant vehicle purchasing experience.

BUNYAMIN YILMAZ

Trustworthy. I had a wonderful experience purchasing a vehicle. The process was quick and pleasant. Arsen was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.

Melly Nguyen

Quality at it's best, great customer service! Madhi answered all my questions, was super personable and went above and beyond to make sure I was happy after my purchase. Jack was also very helpful with showing me a huge selection of options and recommendations. Great lineup of cars here and the staff is also filled with high performance individuals. LOVE MY CAR! 🙌

Daniel Zuch

Evan did an excellent job from beginning to end. IX is a new vehicle and when he didn’t have an answer the a question, he always found it and was prompt in answering my questions. I think most of all, he recognized how excited I was for this car and that means he cared. The entire dealership was on its game.

Mikayla Rivetts

I had such a great experience at BMW of Denver thanks to the help of client advisors Anthony Salazar and Mahdi Ardenhali, as well as finance manager Kourosh Noori. They were super easy-going and easy to work with when it came to picking out the perfect car and getting the price I wanted. The professionalism and kindness I was provided was exceptional. I ended up going home with a 2020 X3 M40i in the color dark graphite and I couldn't be more pleased. Thank you BMW of Denver again! 10/10 recommend.

Haden Carr

Ryan Breda at BMW of Denver Downtown was able to procure an excellent overall experience of my recent 2021 BMW X3M purchase. I am sure that like for many, buying a BMW is not your first time at a car dealership. I have had my share of luck with 4runners from Groove Toyota down but it was time to upgrade to something with a lot more under the hood. Test drove the car after 5pm on a Saturday, dealership closed on Monday (why, Colorado?), Ryan was in contact via text, preparing me to simultaneously get out of my lease and we inked the deal on Tuesday. Overall, a very easy and stress-free buying experience from the test-drive with Ryan to Evan in financing. Thank you to the team at BMW of Denver Downtown for making it a memorable and welcoming experience into the BMW family.

Yaeri Choi

The overall experience was outstanding. Great communication and straight forward process throughout. The staff was very knowledgeable and accomodating to our requests. I would highly recommend BMW of Denver to my family and friends.

Sam B

Our sales (Jack Reitz) and finance (Amin) rep were excellent and made the process smooth + quick! The other employees who we interacted with were also charming and friendly. Our only letdown was the detail of the car was subpar and we noticed a small chip in the windshield after getting home that we did not see before it went into detail. Overall we would recommend BMW of Denver with the caveat that they make sure to double-check the car after detailing and before purchasing!

Timur Tashkulov

My sales man Arsen did the best job by ordering me a brand new BMW X7 that had all the upgrades and options that I wanted. Jay from finance department made it very easy and very fast to process my car loan.

Ramon Elder

Valarie was really great, soon to have a baby and never missed a beat. Also took time to show some features of the Truck, it did not take to long to make the purchase. Would highly recommend BMW of Downtown and ask for Valarie

peter mcgrath

Great buying experience. Vehicle is top notch, employees are awesome, process was super efficient and professional. Ask for Valerie she will take great care of you for your next car purchase.

lisa santos

Justin is outstanding!! Best car salesman. Honest, responsive, friendly and not pushy at all. The entire process at BMW on Colorado Blvd was great! Highly recommend

Dave Miller

My salesperson, Ryan Breda, was great to work with, very personable and responsive to my questions. And my new X5 hybrid is a true "driving machine" and a real pleasure to drive. One minor nit. I was a little put off that the finance manager, Kourosh, gave (sold?) my email and private cell phone number to a salesperson from Liberty Mutual, who then promptly called, texted and emailed me the very next day, trying to sell me car/home insurance that I didn't need. I know he knew very well that I had insurance, or I never would have been able to finance the car. In the future I suggest they inform the clients of the practice in advance and offer them the ability to opt out.

Stephen Julia

BMW of Denver has earned a new customer by just simply being honest! To put things in perspective, I live in Highlands Ranch and Schomp BMW is less than 5 minutes from my house. When it came time to buy out the lease on my 2019 BMW M850, I contacted Schomp because of their convenience and quickly realized I was being taken advantage of. Schomp claimed that if I did not replace my tires to qualify my car for CPO, I would have to pay a $2000.00 charge for a Colorado State Inspection. Now this isn't my first BMW, and it definitely isn't the first lease I've bought out so I knew that was Schomp was telling me was completely untrue. Yes the CPO certification required that I had run-flat tires, which I do not, but a state inspection does not cost $2000.00. This is what led me to call BMW of Denver Downtown. To start, my phone call was received far more professionally than by Schomp. When I described my situation, the individual I spoke with maintained his composure and professionalism, but quickly told me that no, a state inspection is not that expensive. In fact he waved the inspection fee because he wanted to make sure that my impression of BMW as a whole was not impacted by my experience with Schomp. When I showed up at BMW of Denver, I was quickly greeted and treated amazingly well. I worked with two people who laid out the options for my lease buyout and the transaction was handled quickly. They even took the time to clean my car, including the glitter of the front passenger seat of my car left by one of my daughter's Halloween costumes. Everybody was friendly, so much so that I wasn't in a rush to leave. It's this kind of customer service that makes me want to buy a car from BMW of Denver. Treat me right and I will go out of my way, like driving 20 minutes when there's a dealer 2 minutes away, just to support the people who did right by me.

Mikhael Licup

I bought a x3 m40i here like a month ago, Matt was very helpful and patient. They also gave me a good deal with the car + roof racks! Would definitely comeback.

Katey Mae

From ordering my car to picking it up, Valerie was amazing to work with. She answered all of my questions and kept me updated on the progress of my vehicle. Kourosh made the financing portion quick and easy. Highly recommend both Valerie and Kourosh!

Tammy Wideman-Gillet

You guys ROCK! I had an awesome experience with you and will definitely visit you again in the near future. You put me in my dream car and I'm loving it. Keep up the good work cause I will definitely spread the word for you. AGAIN I THANK YOU!

Tara Turner

This was by far the best car buying experience I’ve ever had. Rod LaMotte in sales was knowledge, responsive, efficient and trustworthy. Kourosh Noori, the finance manager, made the paperwork process easy and enjoyable, and he explained everything to make sure I was comfortable.

Beth Higgins

Matt Heylmun was an excellent sales advisor. He was thorough in his explanations, honest in the information he shared, and was respectful and kind in his manner. Excellent job all around!

Chris Ronlund

I had an excellent experience working with Dave W at BMW Denver. He was super patient with me as I made my decision on a new car. I am very satisfied customer!

Jet Warner

I purchased a vehicle and the representative was pleasant, attentive and responsive to my needs. He answered all of my questions and made me feel comfortable. My buying experience was efficient. Thank you.

Eli Moulin

Could not be happier with my new 330i! Jack was amazing and extremely helpful throughout the entire experience. Highly recommend if you want the best service in town.

John Palley

Buying a car, new or used, from a car dealer is not my favorite way to spend time. I dread the waste of time, the sales pitches, the uninformed sales folk and the lame F&I upsell for expensive and worthless add-ons. So, I had been looking for a used Mercedes and up popped the exact model and color I had been shopping for. Right in my back yard here in Denver. It had just been traded in on a BMW. I hopped on down to BMW of Denver Downtown. I was introduced to Evan to help and guide me through the process. He is just a plain nice person. Knowledgeable, sincere, helpful, not pushy, very understanding, accomodating and the list of positive attributes goes on. We looked over the car, drove it, and I bought it. Simple, easy. He quickly remedied a couple of items that needed attention. Now it was off to the F&I (Finance) guy. Babar (forget first name, sorry Babar) had all of the papers ready, we signed and I was finished. Incredible preparation, positive, hunorous (as much as a finance guy can be...) and professional. I would hire both of these gentlemen in a business of mine. Alas, they are happy, well-rewarded and so positive in their roles at BMW Denver/Sonic. This is great news for anyone who shops at BMW of Denver Downtown. You will have an exceptional and unparalleled car buying experience.

Leslie German

Fantastic experience at BMW of Denver Downtown. Worked with Mahdi Ardehali to custom order X5. Mahdi kept us informed during the entire process and helped us with a seamless delivery. Highly recommend working with Mahdi.

Matthew Zercher

Evan was amazing. Supportive and helpful throughout the process. We're pleased to have been paired with him and are thrilled with our new ride!

MichaelA

We felt that everyone involved in the purchase of. our new car tried( successfully ) to work with us. Evan Andrianakos Was particularly great. Kelly the manager and Kourosh Noori in finance were also helpful . Dasha helped as well with some of the technology instruction.

Jim Peif

Truely a professional experience in purchasing a 2021 X3 from BMW of Denver Downtown. Evan was our client advisor and Kourosh was our finance guy. I will purchase from them again as the experience was 5 stars.

Leigh Andrew

Dave was exceptional! I got the exact car I wanted and he communicated with me every step of the way! He made this entire process seamless and very enjoyable! Thank you again Dave!

Joshua Eggemeyer

Pleasant experience. Everyone was really professional and felt right at home here. Communication was excellent throughout the whole experience. I love my new to me X5.

Amanda Mallard

The service here is great. We worked with Dimitri. He was extremely knowledgeable about the vehicle we were looking at & the warranties, answered all of our questions & was very nice too. We didn't feel rushed or pressured at all. Would recommend this location & Dimitri to everyone!

Brian Cadieux

Jack is the man. He was super helpful. We looked at and test drove a few cars. He helped me make a list of pros and cons to decide each one. He also gave me a ride to work on Saturday night after looking at cars since I was going to need to Lyft. I felt like I forged a relationship rather than a transaction. Same goes for Amin. He did upsell me on the warranty but maybe he is right. He helped me develop a strategy going forward. Now I am already planning my next move! Best experience I have had with a car sales and finance team.

John Anadiotis

Ronan Andrianakos is my go to person at the dealership. He is always ready to help or point me in the right direction for whatever I need. He made me feel comfortable with the buyout process and answered all my questions.

Nick Crump

Got my dream car! I submitted a "Request to Test Drive" online and was contacted the next day by the eSales Agent, Davor Vucic, who did a great job of providing me with all the necessary info for the car I was interested in, and helping me get my test drive scheduled. Huge thanks to Arsen Azatyan who showed me the car, gave honest feedback, and thoroughly showed me all the cars features during the test drive. He was super patient throughout the process and made sure that all my questions were answered and made sure the whole process would go as smoothly as possible. Lastly, I met with finance, and big thanks to "J". He gave clear descriptions on the warranty and financing options, and which combinations best fit my car and financial needs. Overall great experience, especially since it was my first time buying a car. I definitely recommend giving them a visit if you are interested in buying a BMW.

danielle west

Dimitri was so patient with us the whole twisted path it took to get to our new X3. Polite without being patronizing and cheerful without being obnoxious. We'll be back to see him for sure for our next BMW upgrade in a few months!

Tom Gove

Great working with Rod LaMotte and team on my BMW purchase! Everything went smoothly and no issues along the way through the entire process. Totally recommend!

Alex Bowman

These guys are the BEST! I took my 2016 M3 in for service last Thursday and the experience was simply amazing. They had already arranged a loaner vehicle for me. I wasn't a base model 3 series either, it was a brand new X3! My service advisor, Melissa, was both friendly and knowledgeable. She even texted me with updates as my car was being worked on. The coolest part was when I received an email from one of their certified technicians. He sent me a video of exactly what was going on with my car and how they were going to fix it. This is a level of transparency is something I've never seen from any other dealership. It gives me peace of mind knowing exactly what to expect. When I went to pick up my car, I was greeted by their Service Manager, Stuart. Him and I spoke about extending the maintenance agreement on my vehicle; saving me thousands of dollars in the long run. I'm extremely satisfied with the level of service and attention to detail these guys provide. I'm happy to be their customer and will continue to work with them exclusively for years to come!

Ashley Wagner

Mahdi helped me buy my dream car and he went above and beyond to make It happen! Very happy with the service I received at this dealership! Thank you!

Sage W

I purchased a pre-owned Mercedes C300 4Matic from this dealership, and after a few hiccups I got the perfect car for myself. Response to my inquiries were prompt and my salesman, Anthony, was very friendly and a pleasure to deal with. My only issue with the dealer was that I was told that my bank was unable to process my loan until after the weekend. I was comfortable waiting but the dealer stated that I should make the drive the same night and be able receive a similar interest rate to what I was already approved at with a similar downpayment. I said “great” and drove 3 hours that night to make it in just before closing. After signing many papers, I test drove the car and everything looked great (although missing the push button start cap that was advertised in dealer’s pictures, but I replaced it myself for $12 online). I was ready to purchase then and there but since the banks were closed and there was a discrepancy with my pay stubs, dealing with the months I was in college being unaccounted for, I would have to wait until the morning until the dealer could contact the bank. This didn’t work for me as I had work in the morning. The dealer sincerely apologized for having me come out and did their best to reserve the car for me until the following week. The next week I came down with a cashier’s check and things went smoothly and I am now driving a car that I really like at a very reasonable price. A week later and I’ve only noticed some very minor flaws including the exterior door handle lights not working consistently, and one interior LED light burned out. I didn’t notice these things while inspecting the vehicle, and frankly they’re so minor that I’m not too concerned. Thanks for all of your help, this made my first car purchase relatively easy and the dealership was overall a very nice place!

Dmitry Sinichin

Such a good experience. Very happy with my new toy 👍🏻 …

Robert Diaz

Excellent service! James Koenig, in service took great care of me and my car. It's a little expensive but great peace of mind knowing that all the work is done by the factory. The customer lounge is very nice and comfortable. Free wifi, coffee, water and snacks.

Joseph Froehle

My salesman was very professional. He was patient with me and suggested several options. If I could give him and the dealership 10 stars, I certainly would!

Andrew Neal

Jason was communicative and supportive through the entire process even through the delays of waiting on parts for the car to come in before we could finalize the sale.

Ahsar A.S.

I’m a huge BMW fan, but never had a chance to drive a brand new one off the lot till now. And I’m very happy that I did stopped by this location. I worked with Arsen Azatyan and he is from now on gonna be my go-to sales rep at BMW of Denver Thank you Arsen for making my car buying experience as great as it gets.

Mario Garcia

Matthew Heylmun. That’s it, look for Matt and rest assured you’ll be taken care of. Didn’t give me the run around and got me into the car I wanted, no hassle at all. Stand up guy and a better salesmen. Can’t say enough good things about BMW Denver Downtown.

Cody Voeks

Had an amazing experience buying a car here. They absolutely go above and beyond any other dealership I’ve dealt with. Dimitri was my salesman and he was amazing. Never felt like a business transaction, it felt more like a good friend helping to find the best car and deal. Amin was the greatest finance manager I’ve talked to. He did everything he could to get me the best deal. All in all was the best time for be had at a dealership getting a new car. Will absolutely be going back because of them.

David O'Donnell

Great dealership. Great experience. Every one I came in contact with was friendly. Justin was a very informed, no pressure salesman. Kourosh was just awesome when it came to financing and went way above and beyond to secure me a really great deal on a great vehicle! Very satisfied with the entire car buying process here.

judy Knight

Arsen was a great, sincere salesman! My experience with Downtown BMW, was exceptional!! Love my new car!!

Savanna Griffis

I had the pleasure of working with Matt at this dealership who was friendly, helpful and transparent from the very beginning. Matt took care of me throughout the process by listening carefully to what I was looking for and triple checking to make sure I was happy with my car. He answered all of my questions honestly and was never pushy. He was willing to go above and beyond to make sure I was happy with my lease and helped me get it done in less than 3 days. Other dealerships in the area offered worse customer service and less competitive pricing. Everything about the experience was pleasant and I will definitely return to this dealership because of it.

Akagi VUP EN

Honestly I couldn't be happier with my experience here. The sales team is extremely professional, and I was well taken care of by Jack. The whole process of buying a vehicle was smooth and completely painless. The facility is outstandingly clean and well kept, the employees are kind and genuinely helpful to the customer. From what I could see, the service department also seems to be on top of things, the lobby was busy, but you could tell things were moving efficiently and carefully. 5☆ all the way. I definitely know where I'm buying my next car after this one.

Desmond Branche

IF YOU DO YOUR CAR BUYING HOMEWORK, YOU'LL BE PLEASED WITH THE RESULTS: I want to start by saying this was my first new vehicle purchase ever. That combined with my unique situation of not having a current license (from not driving for years), Evan Andrianakos + Louis in the finance department helped me navigate an unforeseen obstacle. The entire process was incredibly seamless, from the at-home vehicle appointment (as in seeing the vehicle, test driving, seeing a quote beforehand...) to truly being in and out of the finance office right around the "one-hour or less promise" (which would have been under an hour if I wasn't asking all my questions to Louis and the two of us cracking each other up). The X2 (pictured here) was on the display floor, and as result of all the doors being opened and closed frequently, I noticed the battery light was on during the at-home appointment. I pointed this out to Evan, who installed a new battery for me. Throughout the appointment if he didn't have an answer to the barrage of questions I threw Evan's way, he sought out someone who did, to give me an accurate answer and response in a timely follow-up. In this day and age, there is no excuse for a car buyer to not be prepared when going to a dealership. From knowing your credit scores, to how much car you can afford, to how the financing process works, you can do all of this before even making contact with a. dealership. By going in with a pre-approved car loan amount, I was viewed as a serious, informed buyer. I made it very clear I wasn't going to waste Evan's/BMW of Denver Downtown time, nor were they going to waste mine or give me a run around. You too, can have a professional, seamless, luxury car buying experience, if you do your homework, ask the right questions and decisive with your decision making! I never once felt like I wasn't in control, nor did I feel as if I was into a "pressure purchase". I left with the BMW I wanted from the start with an even better price to match. Thanks again to Evan and Louis, who welcomed me into the BMW family! All future BMW purchases will be from this CO dealer!

Michael Barden

Client Agent was superb. He gave us insights into an X7 that was in the shop but essentially was able to give us regular updates when it was getting out of the shop and when it did, he had it nicely detailed for us to take a test drive. Wasn't pushy but just the right amount of sales without being a jerk. Enjoyed the experience and he was very attentive throughout the buying process. It took several days between when we first came into the dealership and when we left with our CPO X7.

Liza Anne Sison DeJulio

I preordered the brand new all electric Xi and it arrived a little over a year later. A bit delayed after it arrived due to 2 recalls discovered by BMW. My patience was running out BUT our Senior Advisor, Rod LaMotte made matters tolerable by providing status almost daily. BMW ensured we were getting an exceptional vehicle by voluntarily recalling their new electric vehicles. This shows pride in their brand and quality. It was extremely easy to work with the folks at BMW Downtown (Cherry Creek). We were even greeted in person by the master mechanic (personable & reassuring ) who worked on our Xi’s programming recall. Who ever says buying/closing on a vehicle sale was a fun process? We certainly can! I know it’s unheard of 🤷‍♀️ The only thing missing were rounds of tequila or vodka shots. Oh well maybe they will improve on this next time we buy another vehicle from them. Thank you Rod and the entire TEAM!

Elle French

Evan was truly wonderful to work with. He walked us through the process, was diligent about keeping us informed and helping us find the best car for our family. He listened and delivered, and was great to communicate with. We love our new 45e, thanks again Evan!

xinhaoran Xin

Everything is excellent here! Mahdi and Amin. You guys are the best of the states! At beginning, I just search online and send a quote request. The online team response me in 5 minutes. Denver, it was midnight that day! Amazing! After that, we just walked in and said we got a quote online. We get take care immediately! The sales expert, Mahdi. He is the best! I order my 2022 X3 very soon! Before I got my car delivered, I referred my friend already. They take care of her very well! Then, things happen, BMW cancel the HUD function on my order which is disappointed. However, they immediately show me the new X3 M40i and offered me a huge discount in during this special time! What is more , mahdi even told the financial expert, Amin ,to not try to give me a hard time to buy the extra product! What a amazing people! I am so exciting! Everything and everyone here are amazing!

Bob Pachmayer

Working with Connor Hanlon and the team at BMW Denver Downtown has been an absolute pleasure. Connor's help ordering the exact car we wanted, keeping us updated on build progress and ultimately delivering the vehicle could not have gone any better. He provided regular updates, was always courteous and professional, and created a truly enjoyable experience. We'll surely be back soon for our next one!

Rich Maves

Connor Hanlon helped me purchase and order a new X6. The process was efficient and quick. We went through options on car and Connor explained lease terms. My experience was rated excellent and would recommend Connor to everyone. Thank you Connor!

Cristy Lynn Sulewski

SO wonderful to work with! Evan A and Amin in the finance department were incredible to work with. This was a long distance purchase which can be intimidating, but Evan picked me up at the airport in my new vehicle and Amin made sure all my paperwork was easy to complete and in order. Thanks BMW of Downtown Denver! -CS 08/18/2021

Eric & Nicole Martinez

Wonderful! Our sales associate was Jack R. and he went above and beyond! He was friendly, knowledgeable, and made the car buying experience enjoyable. Other dealerships have pushy sales people, but Jack made the process easy and pressure free.

Marissa Solomon

I've now leased three BMW's in downtown Denver, and wanted to give kudos to Evan Andrianakos. Evan is very professional and goes above and beyond to provide exceptional service (he's even installing my crossbars and ski rack for me). I'd highly recommend Evan to assist you with your next car.

Joseph Kestel

This was the quickest and most convenient car purchase I have ever had in my entire life. Test drive to sign and out the door took about 2 hours! Very friendly staff.

Jim S

Clay in service is amazing, polite, professional, and just great to work with! I highly recommend servicing your BMW with him and BMW of Denver Downtown!! Thank you for keeping my M6 in tip top condition, Jim S.

Whitney Tice-Harsini

We have bought multiple cars from BMW Denver. I was looking at other models this most recent go around but ultimately decided on BMW because of the incredible customer service we received in sales specifically with Justin Green. Justin advocates on behalf of his customers and was able to get us an X7 within a week due to another customer backing out. He was communicative, professional and trustworthy. Other dealerships were charging $10,000 in addition to MSRP due to the car shortage. BMW remained fair without extra costs. I will continue coming back to BMW Denver downtown because of trusted professionals like Justin. Thank you !

Yaz Bakka

Stephan, my sales consultant , Craig the Internet manager and Dustin a manager were fantastic. very responsive, straightforward, not salesy. You feel like you can trust what they tell you about the cars they have and their respective values, which is very unusual in dealing with car salespeople. From the moment I sat a foot there, just about everything was smooth, Luis did a great job going through my finance options and I was greeted at the end by the GM who thanked me for the business. Quite the experience after I wasted a whole day with Schomp. I am glad I ended up with BMW of Denver. Highly recommended.

Matthew B, CRDE

Today Mahdi was our sales exec during our experience purchasing a certified-pre owned 2020 X3. He was transparent, fair and honest. Once we made a purchase decision, Kourosh was the finance manager that assisted us. KOUROSH WAS AMAZING. He went above and beyond to engineer our monthly payment to where it needed to be, coupled with a small buy up on warranty. He also has an energy about him that makes you feel extremely welcome and that you’re valued as a customer. Due to these two gentlemen BMW of Denver Downtown will have our business moving forward. Really great service. [Oddly enough the Mercedes dealership close-by is owned by the same ownership group but the experience my wife and I had in there a few weeks ago was awful. It almost felt like we were bothering the people inside the building simply by being there.]

Scott Sax

My wife and I recently purchased a 2021 X5M from Arsen Azatyan at BMW of Denver Downtown. The car is gorgeous and the experience was even better. Arsen's customer service and knowledge are second to none. The transaction was seamless, without drama, and I highly recommend BMW of Denver Downtown and especially Arsen. I would definitely ask for Arsen to be your sales associate when you are looking to buy a BMW! Perfect transaction and experience!

Jason Laincz

Working with Evan on the purchase of our new M240 was a great experience. He made the experience as simple and straightforward as possible, and I would highly recommend anyone looking for a new BMW to reach out to him.

Nicole Gunther

Ryan was incredible: he got us the credit approval at the right time, helped us customize the perfect vehicle order for our needs, was very communicative, gave us all the tools we needed to track our car, and the car came earlier than he projected. 20 out of 10, would be happy to work with again and recommend him to friends/family.

Priscilla Wohl

Caring, very professional sales and finance staff. Excellent service. Treated as important, valuable clients. Car was delayed in delivery. Sales person kept us informed and advocated for quick delivery.

K Kreisler

What a Great car buying experience!Thank you to Arsen and Amin for their exceptional sales and financial assistance! If you truly want the best experience buying a vehicle ever! Go see Arsen!

Hank D

Dave Williams was great! Responsive, knowledgeable and friendly. He kept me informed of all pertinent details from the time I ordered my car all the way to delivery.

Kathy s

My experience with Evan was incredible. He took time with me over the past few weeks in deciding what to do once my lease was up. No pressure whatsoever! He went above and beyond! Thank you Evan!

Una Schade

Love the entire team here. Grant is my service advisor, and he listens to my concerns and really cares about getting them remedied. Be sure to ask for him! I always get my car back cleaner than I brought it in, the customer lounge is comfortable, the wifi is strong and fast, the coffee and snacks are great.

Alex N

Rodney LaMotte was extremely professional & made our transaction seamless. Rod informed us exactly what to expect & everything we needed to bring before our appointment. We appreciate his dedication to great service & would highly recommend him to friends & family. I would rate him 10 stars out of 5. Our experience with Amir & Jay was also positive. Both expedited our transaction professionally & efficiently. Thank you all for a painless transaction.

marzipan 22

Got into a new bimmer a day ago and wanted to make sure I reviewed this place. As a single mother, sometimes going to dealerships can be exhausting and time consuming (as if I have all the time in the world). Without naming other dealerships, at other locations was either strongly persuaded or encouraged to lower my standards and accept what was being offered, without any cost benefit or sensitivity to my requests. Not so at BMW of Denver Downtown! Going in person was a must (my first phone call didn't go the best, so I almost didn't go!). Upon arriving, I was warmly welcomed by Evan Andrianakos who immediately made me he wasn't gong to bs or try to sell me anything I didn't love or couldn't afford. He was down to earth, no need to try to push anything on me and took my thoughts, concerns and wants seriously. He was efficient and didn't waste my time. They (he) worked within my budget and helped get me into a fantastic car that was so much more than I would have gotten anywhere else. I feel the transaction was fair (a win-win!). Also, a shout out for Amin Popalzai, my finance manager. This portion of the transition was also easy; even delightful and fun (I enjoy humor!). Because there was no pressure for me to sign up for anything I didn't need or want, each item (if I had a question) was well explained (without mansplaining). I felt respected through the whole process. I normally would never take the time to leave a review, but in this case, I felt it was only right to do so. I want more of this kind of customer service from dealerships and sales people. I didn't feel like a number or a slam dunk sale. At any moment, if it wasn't right for me, I could have walked away and there would have been no disrespect. That is how a customer should feel when making such a large purchase.

Kelley Davis

My recent experience at BMW Downtown Denver was truly first class. I called to inquire about an Audi Q3 Prestige that they had available from a previous trade in. Client Advisor, Anthony Salazar, was amazing. He was able to answer all of my questions and set an appointment to view the car within the hour. Upon arrival, the car was front and center with my name reserved on it. During the test drive, Anthony pointed out all of the features including their thorough review of the car. I was so impressed with his knowledge and professionalism, I purchased the car that same day. Finance Manager, Amin Popalzai, was also outstanding. He was diligent to obtain the best interest rate and warranty protection needed. After all the paperwork was signed, my car was detailed and waiting with a huge bow on it. I couldn’t have asked for a better car buying experience. Everything from the showroom to the staff was over the top! Thank you Anthony, Amin, and BMW Downtown Denver.

Brant Douglass

Mahdi and Chris had me in and out quick. Came in to drive a vehicle they had on the lot. Purchased and left with the vehicle less than two hours later. Exceptional service from the crew.

Christina LeVasseur

We had a great experience with Evan and BMW of Denver Downtown. The process of buying a new (to us) car was painless. We'd be happy to buy from them again.

Matt Canjar

Had a great experience with Jack Woodring at BMW of Denver. Went in on a Saturday with the hope of picking up a new car to give us a bit more space on our drives. Jack worked tirelessly with the folks at BMW Denver to get me the best deal on my trade. I admit I was pretty set on the numbers I needed from my car and Jack really worked hard for me. Will definitely be working with Jack in the future and the new dealership is really great. Thanks Jack, well done!. Matt

Shane Potts

These guys, and Chuck in particular, are amazing. We had an outstanding experience from start to finish. They exceeded every expectation, and continue to do so every time we have a question or an issue. We will absolutely be back when it’s time for another car.

Jeff Perry

From the moment I walked into this dealership I knew I was at the right place. The environment is welcoming and disarming while they greet you and make you comfortable immediately Craig Bluhm, the sales manager could not have been more professional, polite and courteous as he listened to my every need and turned me over to one of his top sales pros in Andrew Stacks to assist further in in my test drive of the new 530E. You could tell right away that Craig has the respect of his staff and has trained them very well to take care of the customer. Craig knew what I needed and wanted and paired me with Andrew. Andrew was also super knowledgable, polite, courtous of my time and expained everything in detail flawlessly. Craig,Andrew , Jeff in finance and Dillon in delivery rolled out the red carpet for me as I pursued and finalized my lease. As a Mercedes owner I have never been treated better by people and one of several reasons I leased a BMW instead of another Mercedes. Not to mention the price was signifacntly better. It wasn't even a fair fight in deciding between the 530 and E350. Like varsity versus the JV . I have leased many, many new luxury cars and can demonstrably say without a slliver of doubt that the whole process with Craig, Andrew, Jeff in finance and Dillon on Delivery was executed as flawlessly as possible. It should be used across the nation as the model to replicate. Perfection and 5 stars across the board fellas. Well done. I love my new ride.

Devin Hatzenbuhler

Edit: I must add Grant DeVries to this list to. Made getting my car in and the parts put on and back to me such a smooth transition. He quickly got me any quotes for parts that were needed, ordered, and great communication on when thosw parts arrived and getting my car in as quickly and back to me as possible. Nothing but professional and a great worker all around! Thank you guys for being the best ar your job! Joshua Velasques the service advisor at your locations downtown is hands down the best advisor I have ever worked with at a dealership. Nothing but informational and always being honest when to do things or what's wrong with the car. He has gone above and beyond at times when problems have occurred and has always made things right if any delays on there end. Great guy and even better worker.

Ashley Hanawalt

Justin was amazing! He went above and beyond to make the leasing process smooth, easy, and efficient. Highly recommend working with him!

Derek Bentley

Couldn't ask for a better experience! Ryan was super helpful throughout the whole process. I live in CA, and even the shipping process/company was great.

Waylon P.

Connor Hanlon was very patient, and informative throughout the entire process. My daughter loves her X3. We are going back to buy a 2nd vehicle for my wife soon.

gtrpickersd

While in town getting our 2007 BMW X5 serviced, we were waiting in the showroom -- which is very comfortable, by the way -- and started considering getting a newer BMW. Brent had said hello a bit earlier in the day, so we asked him if he could help us. Before long, we were owners of a brand new 2018 X3! Brent's knowledge and expertise, along with his friendliness, was just what we were looking for. It was by far, the best experience we have ever had in purchasing a car. Brent and the staff went the extra mile in taking care of us -- even staying past their normal closing time. Thank You, Brent! Wes & Ronda W Rapid City, SD

Hainan Huang

David Cadena makes the purchasing process very easy. He is very knowledgeable and patiently giving advice on all details. Excellent customer service.

Red Lion

Larry Lentz is awesome! Very professional, polite and most importantly...STRAIGHT FORWARD & HONEST! No games or haggling whatsoever. The finance guys were excellent. Craig, the finance manager and Dustin, simply get it done! All 3 guys went above and beyond to get me and my wife exactly what we wanted, at the price we wanted. Also, on top of all of that, they got the deal completely done in under 3 hours! All around great experience, they'll have my business for years to come.

Robert B London

Evan was very helpful. Recently purchased a CPO vehicle. He was informative and followed up promptly on items he promised.

Eric voss

I want to say thank you on behalf of my wife and I. We bought a 2020 X3 May 21st and were treated most excellent by Eathan our sales rep, Craig his mgr., and Amin our financial advisor. They were able to get us such a great deal that we could not refuse. Thank you again for your attentiveness to our needs! Eric & Jadoi.

cosmic cowboy

Dealership is better than most in the area. There was issues with communication on the trade in, the used car I bought, and the sales rep, but management took care of it.. just took a bit.

Milton Karavites

Excellent service, the entire team did a great job. Evan, Dmitri and GM Ed we’re helpful and honest.

Tina Fourkas

Dealership was great and Evan was awesome to work with. Couldn't be happier with my purchase and experience buying my first BMW!

Sean Potter (Regdar 3015)

A laid back environment, no frills shopping experience. Ideally it would be some time before I need a car again but when I do I will definitely be seeing these folks again

Govinda Tamburino

BMW of Denver Downtown was a true delight to work with on my recent used truck purchase. Scott, the sales manager, was willing to work with my budget and was a clean and fair negotiator. Kelly from the finance department worked very hard, late after they had already closed to get the best rate for my wife and I as first time auto buyers. But most importantly, more than anything, ANTHONY (our salesman) was the shining star. I have worked in customer service for 6 years and can tell when people are being genuine and when they are not. Anthony was kind, sincere, and most of all just plain real with us. He was incredibly knowledgable about a car that wasn't even a BMW and made the process of buying very smooth. My wife and I had spent several days and dealerships like Groove Ford and Phil Long Ford and did not receive good service from their sales managers. They were constantly trying to hustle us and were not even taking our concerns into account. Anthony was the complete opposite! He wanted to know exactly why I came to look at that ford and we had an entire conversation about my needs even before we saw the truck. He really paid attention to detail and was very fair in our negotiation. Wether you are looking for a used car or a shiny new BMW, go talk to the good folks at BMW of Denver Downtown and ask for Anthony especially. You won't be let down!!

Lorenzo Landini

The sale person was very professional, never overselling or pushing, accurate in providing information and very patient. Definitely a positive customer service experience.

paige pierce

This was my first car purchase on my own and I couldn't have had a better experience. Larry Lentz is the best - i'd definitely recommend asking for him. He treated me with professionalism and respect and genuinely wanted the best for me. I felt that Larry and his financial manager went above and beyond for me. I bought a pre-owned Jeep that is in great condition (and she's a beauty). Even if a BMW is out of your price range or not your vibe, they sell some pretty awesome pre-owned vehicles too. Check 'em out!

Scot Webster

BMW of Denver Downtown is by far the BEST Vehicle Purchase experience I have EVER had with an automobile.....Also, BEST Vehicle Delivery experience I have ever had! They are such professionals and always looking for ways to help you out to make your experience even better. Jack (customer care representative) and Dave (shop foreman) are such a great team and really make that Dealership run like a well-oiled machine (no pun intended!). I have had friends use other BMW Dealerships and they are always left unsatisfied.....I will ALWAYS use these guys!

S O

Valerie L. guided us through the purchasing process swiftly, seamlessly, professionally and kindly. The ultimate customer experience.

Wayne Nielsen

Rod is a super star, knowledgeable, helpful and respectful sales person.. Sonic is lucky to had Rod on their team.

Carol Lind

From the minute I walked into the dealership, I had an exceptional experience. Evan was professional, knowledgeable and an extreme pleasure to work with. I had purchased a BMW 2015 28i in August of 2021 and loved that car. Unfortunately I was involved in an accident and the car was a total loss. I was not looking forward to having to find another car so soon. Evan helped me to find the perfect car and I couldn't be happier. My experience at BMW Denver Downtown far exceeded my expectations. From the condition of the car, the test drive, to the financing, everything was seamless. Thank you for taking such great care of me. Truly a class act. I would recommend BMW Denver Downtown to anyone looking to purchase a new or used BMW. Carol Lind

Ace Bloom

David was awesome. From the very beginning he kept me informed and gave me everything I needed. He even drove the car to my place of work to deliver paperwork and the car. Top Notch Service and for my first BMW purchase everything went perfectly. 10/10. I would reccomend him and Downtown BMW for your next purchase!

Erin Southall

Amin and Anthony were extremely helpful! They both helped me get my first new car and it was an amazing experience. I was given vivid details of everything going on and all of the paperwork so I knew exactly what was going on. I'm suggesting this dealership to all my friends for their needs! I will definitely be coming back!

Emily Conklin

Jack Reitz is the most knowledgeable, personal and caring sales person I have ever worked with. From the first time he helped me, in early February, he really listened to what I was looking for and I am so happy with my new 330xi. He has continued to assist me for the past 2 months with my questions and specific needs. His customer service is beyond excellent and BMW Downtown is lucky to have him working there!

Steven Stemmer

The Denver BMW team was awesome. They were prompt in responding to my call, described, quoted the car fairly and accurately and facilitated an A+ experience. I was travelling from Charlotte to pick up the car and needed it all to work out perfectly to avoid a wasted trip to Denver. Ryan Breda was fantastic to work with ensuring the car was exactly as described and was extremely responsive to communications. He set everything up from finance to delivery and it all went off without a hitch. I experienced an issue with the brake lights on the way home and Ryan took my call on his day off to help troubleshoot the issue with the BMW Denver service department. When we couldn't fix it remotely, he took it a step further and coordinated a service call the next day with my local BMW dealer in Charlotte. The Charlotte team diagnosed and fixed the issue within the hour. I can't recommend Ryan and the team at BMW Downtown Denver highly enough.

Isaiah Carpenter

Experience was great, Dimitrios got us in and out within only a couple hours, was super friendly and was easy to get along with, and made the entire process a breeze

Rhonda Bower

Ryan Walsh went way above and beyond to make sure my experience purchasing a 2017 Ford Focus was extremely comfortable. Before I even went to the dealership to see and drive the car, while on the phone with me, Ryan walked around the vehicle and checked inside the vehicle while I asked questions about it's condition. Then he personally drove the car and called me back to let me know what he thought about his test drive. The entire process from my test drive, discussing the deal and going through the paperwork was extremely comfortable – no pressure – no rush – no surprises. OK, one surprise, even though I didn’t purchase a BMW, the car was detailed and waiting for me with a big blue bow. A special touch that showed me all customers are important to BMW of Denver Downtown. Then, as if the afternoon wasn’t already stress-free, Ryan followed me home to deliver the car. Outstanding customer service! I highly recommend working with Ryan; he is knowledgeable, personable, patient and awesome to work with. Thank you, Ryan, for a great experience – I love this cute little car!

Matthew Richard

Anthony and team went above and beyond to help us get the exact BMW we wanted. Couldn’t be happier with the sales and finance office.

Britta Lindborg

Really responsive and courteous. I was going to work with another BMW dealership in the area and these guys won me over. They cared and went the extra mile for me in feeling appreciated, fair negations, and hands on/high touch service. I feel like they weren’t just selling me a car but also living up to the BMW brand standard. I’m so grateful they responded and supported me in getting my dream car!

Mohamed Abdel Hakim

I gotta say, BMW is as advertised "the ultimate driving experience", whats not mentioned however is "the ultimate customer experience", which these guys deliver on time and time again. Brandon, my advisor (and nominee for president of BMW 2022) and his colleagues on the front and back end have consistently delivered an informative, fair and concierge experience every time I have come for a visit. Whether it was repairs, maintenance or just consultations these guys have delivered an exceptional experience and job on my car. Thank you to the BMW team of downtown Denver, I appreciate all your efforts and good work!

Dan W

My salesman, Jack Reitz, was excellent. He has the car gassed up and ready to go at the scheduled time and was very knowledgeable about the car. He valued my time and had me out of the dealership and driving my new car in less than 2 hours including the test drive.

Laura Landon

Purchased my first BMW this past weekend and I am so pleased with the entire experience! Evan A. was very responsive and helpful from the very start and took as much time as I needed for both the test drive and any other questions. I was put at ease and actually enjoyed the process! My positive experience was continued with Amin P. during the financing portion. He was very engaging and made the paperwork signing less of a chore than I have experienced in the past. Overall I could not have asked for a better experience purchasing a car. Thank you!

Prajwal Reddy

We recently purchased a custom ordered x5 45e from bmw of denver downtown and This is my 4th bmw but our first new car and i was prepared for the worst from my prior experiences with other denver bmw dealerships However I was pleasantly surprised working with Evan Andrianakos and since the time we ordered to us getting the car was almost 3 months , Evan was patient to answer my questions on the status of the car and actually managed to get a earlier allocation than promised in these crazy times and he also went above and beyond to get us good rates by working with the finance team I would wholeheartedly recommend Evan and bmw denver downtown if you are looking to buy a BMW in Colorado

Vern Barnes

They all treated me like a life long friend. It was clearly evident that my needs were of primary importance to everyone from sales to finance.

Sarah Jones

I had recently had my Subaru Outback stolen and was looking for a luxury SUV when I found a pre-owned vehicle at BMW of Denver Downtown that fit exactly what I wanted. Mahdi was the salesman that helped me through the process of viewing, financing and prepping the vehicle for purchase. He was so attentive and treated me with priority & respect. I would definitely recommend the entire dealership experience to my friends.

Justin Rosenthal

Dimitri was an absolute pleasure to work with from the moment I inquired about my new BMW, to the second I drove it off the lot. He responds to questions promptly and thoroughly, and I have felt like he has had my back throughout the entire purchase process. When I arrived to pick up my car, sign paperwork & apply for financing, Kourosh was ready to help me out, and also left me feeling like I was in good hands. This experience with BMW of Downtown Denver has been the best car buying experience I've had to date.

Michael Neff

BMW of Denver Downtown and David Cadena were fabulous to work with and helped me get into a great vehicle. They went above and beyond to let me test drive a car on a tight timeline and made sure it was good to go before driving it home. The car-buying process is fast moving and a bit stressful these days, but David was the perfect person to guide me through the transaction and answered every question I had along the way. When it's time to trade this vehicle in, I'll be sure to come back to BMW Downtown for the same great service and experience.

Lori Vareldzis

I have worked with Evan Andrianakos on two different occasions at BMW of Denver Downtown. The first was on a lease and, more recently, on the purchase of a new X5. I have always been impressed with Evan's availability and accommodation to support me as a customer. He provided me with all of my options and gave me a great deal in the process! What has kept me coming back to Evan is his relaxed style of business. He doesn't push anything on me as a customer and will honestly lay out my options of the choices I have made. I have purchased and leased many cars but it is Evan that keeps me coming back to BMW of Denver Downtown.

Arya Shirazi

Found the vehicle I wanted, but it was over 1600 miles away in Denver. Purchased it completely remotely through the help of my client advisor, Dave Williams. Really felt like Dave was advocating on my behalf through the whole process. After a lot of back and forth texting, emailing, and phone calls, we got to where we needed to be and got the car shipped out to Maryland. Would 10/10 recommend BMW of Denver Downtown to anyone in the area looking to get a BMW and 10/10 recommend working with Dave.

Michelle Huddleston

Dimitri was an amazing help. I will always go to him to buy a car. Friendly, professional, and real. I highly recommend him. He changed my mind about buying a vehicle. The finance gentleman was amazing also. Super happy with my Jeep.

staci skordos

Dimitri was very professional & nice. He was every through when showing me the features on my new car, he helped set up my phone, Apple car play & adjust the settings to make me comfortable. Dimitri made sure I had his number & email in case I had questions or needed help. This was an overall great experience! I will definitely return & refer other people.

Jonny Rivera

Arsen was great to work with! He made good recommendations and respected our decisions about the vehicle specs our family was looking for. He not only delivered but our vehicle was built much earlier than we originally thought

rachael dunbar

Demitri was AMAZING... So understanding of my situation and needs. He was super down to Earth and very helpful. He spoke to me like a real person and answered all my questions without judgement. I appreciate how comfortable I felt at BMW of Denver Downtown. J was my finance guy and he was also amazing and laid back. He hooked me up with his insurance girl and that was a HUGE help. I would 12/10 recommended these guys.

Pattie Brim

I just bought my very first car! I did my research and landed at BMW of Denver Downtown. From the moment I walked in to the moment I drove off the lot with my new car, it was a great experience. Matt was professional, knowledgeable, and very patient with all my questions giving me the details that I needed which helped me to make the best choice for me. Mahdi was kind and professional as well and very fast with my paperwork. It was painless! Even though I had to reschedule my first appt with them at the last minute, he was very nice about it and set my mind at ease while we made a new appt. When I went out to get my new car, Matt had surprised me with a huge bow on it and took pictures of me and my new car! It was so special for me. I almost cried! And before I drove off, he took the extra time to connect my phone up to my car (I know nothing about that). My experience with them all the way around was a definite five stars. I highly recommend them for your next car purchase.

Brent Chase

Best sales experience I have ever had. Matt Heylmun is hands down the best salesman I have ever worked with during any car purchase I have ever made. He is extremely honest and any BMW dealership should be proud to have him on their sales team. Kourosh, was a pleasure to work with and helped us through all the paperwork with our purchase. We had some difficulties come up and Matt & Kourosh stepped up and found a solution to get it done. Thanks again for the best car buying experience I have ever had.

Michael Mirrione

These guys continue to go above and beyond for me and my wife - our buying experience is always top notch. The whole staff is great, especially our Client Advisor, Evan Andrianakos. He's always on top of his game, making the process fast, easy and enjoyable. We'll probably be back AGAIN in 3 years for another round. Until then, we'll enjoy the ride...

Jackie Merle

Valerie was amazing! She helped me find the exact car I needed. She was knowledgeable about the vehicles and helped me add on additional features/protection I was looking for. She also took time on her day off to come in and show me how to actually use all the features in my new car! I would refer her and bmw denver to anyone looking for a new car!

Steven Robertson

My family and I just moved into to Colorado Springs and needed to get a vehicle for my wife. She found the one she wanted at BMW of Denver. We called and were put in contact with Justin Green who is a top notch sales associate. He was extremely professional and very courteous. After we talked to him he was able to take care of most of the process electronically for us. We messaged him and told him we were driving up to get the car. It turns out he was off but came in to make sure were taken care of and got the vehicle without any problems. We have two toddlers and he did everything he could to make the process quick and painless and had us in and out with a new car in about an hour. I couldn't be happier with the entire process overall. The finance department was great as well. A lot of times they will try to push warranties and other packages on you. That wasn't the case here. He simply showed us what was available if we wanted it. Again they made everything quick and painless. If you want a great experience when buying a vehicle i highly recommend Mr. Green and the rest of the team at BMW Denver.

Jake Vernier

I went in with mediocre expectations but after meeting my salesman Matt, and seeing him work hard to give me the best experience possible it really made me feel welcome through the whole experience. He sold me a great car for a great price and I couldn’t be happier about the whole experience and exchange!

Carmit Shasha

Evan is amazing, he was there for me every step, and he’s the reason that I felt comfortable to finance my car.

John Tatum

Connor Hanlon is all about service. My wife and I leased a X5 in Nov 2020 and bought out the lease this past week before shipping the car to Dallas. Connor and the rest of the team were so responsive and organized all the way through both transactions. I look forward to buying my next BMW from Connor and BMW of Denver. -John

Evan Thompson

We really enjoyed our sales experience with Matt Heylmun from start to finish. He was very well prepared, knowledgeable and efficient with our time. We were not able to get the car we wanted due to 18 month ordering delays, but he was able to provide us with an amazing alternative that we are very happy with. Additionally, Amin Popalzai was also great to work with. Very efficient, organized, straight to the point and didn't waste a lot time with things we didn't need. We would recommend Matt Heylmun, Amin Popalzai and BMW Downtown to others.

Moises Campos

The professionalism is outstanding!!!! Arsen gave Us a technical explanation of the vehicle we were interested on, he took care of Us making us feel comfortable all the time, thank you Arsen!!!

Gonzalo Guerrero

This is my first time doing business with BMW of Denver as I’ve been a Schomp customer since 2014 and leased three vehicles from them. I wanted to buyout my 2019 X3 M4.0i and went to Schomp. I went to Schomp and had a horrible experience there (you can read my review). Bottom line they seemed that they really did not want to help me and told me I had to wait two weeks to complete process. Immediately I called BMW of Denver and they were eager to help me. They were extremely professional and said they could help me at any time. It took less than three hour to complete the process. From now on I’ll be taking my business there even though it’s further from me since I live in Highlands Ranch. If you want a great experience and do not to wait for weeks to get help go to BMW of Denver Downtown.

Martha Smalley

Helpful, fast, so nice. Jack Reitz was awesome and Amin in finance was so nice and respectful. Just a Great experience.

Steven Hill

Update: 11/4/2022 I went into this dealership yet again to handle the change from lease to financing for my X5. I did not have high expectations due to my previous experience here. That all changed when Arsen Azatyan stepped in made such a noticeable presence in taking charge. Arsen made me feel like I was a high roller (I am not) and took care of me like no other before. He personally ensured that I got my vehicle certified and then offered me a pretty good deal for terms on my X5. This latest experience completely reversed the past due to him..and the others. The whole staff was great. Thank you for that level of service I do appreciate it.

Sean C

Dimitrios was very helpful and polite. Took great care of us and would definitely recommend. Our finance manager Jay was awesome as well!

David Barge

I really enjoyed my car buying experience at BMW of Denver Downtown. Arsen made me feel comfortable and I was relaxed throughout the entire buying experience. I found the BMW that I was looking for and Arsen was very patient with me in my decision making. When it got later in the evening, pizza was made available for me to eat from Whole Foods. It was delicious, and I really needed to eat something after shopping for my next BMW. There are complimentary soft drinks & bottled water available all day long. Even some pastries if you get there early enough. After choosing my next BMW, Arsen and I went over the vehicle. Arsen has made good on his promise to make me happy with any and all repairs that needed to be done on the vehicle. Arsen really did take good care of me and was genuine with his attention towards me and my concerns. I highly recommend this dealership and Arsen as your no pressure salesman. Way to go BMW of Denver Downtown! I will be back for my next BMW in the near future.

V Yosh

Justin is an amazing salesman and person. I bought several cars from him when he was at a different dealership and followed him to BMW Denver. I trust him wholly.

c

Amin and Dave were great and thanks to them I got my dream car M340I 🖤 Much love to them. …

Gonchiz M

Buying a new car can be fustrating (to say the least). So when i saw i car i liked online i had no idea what to expect comming in. From the moment i walked in the door i felt welcomed. Great work environment very professional and really stride to get you the car you want. Im so happy with my 2009 328 i xdrive best car ive owned by far. Thanks to Tyson Teeboom for making it happen, you guys have a customer for life.

Dani Martin

My visit was very pleasant. The sales person was very personable, and knowledgeable. I was on a tight timeline, and both the sales representative and finance representative were both VERY accommodating. The finance representative was very knowledgeable, and educated me on some things I was not aware of to make the process smoother. I appreciate both representatives for being up front and not wasting any time. I would recommend anyone looking for a BMW to visit this dealer (BMW of Downtown Denver). I am a very happy, lifetime customer!

Marilyn Zabilski

I love my new BMW X1 ! Big thanks to Jack Woodring for taking such good care of me and making my first BMW buying experience fun and hassle-free! What a great team at BMW of Denver. We'll be back! Chuck doesn't have a Google account but he adds... Craig Blum was very knowledgable and helpful in selecting and ordering our BMW X1 to our custom requirements. Thanks to Craig, Jack, Melanie, Lauren and Todd!

Tommy Le

This dealership is amazing. I didn’t even buy my BMW from them but they are always helpful when I come in for service. I came in for new brake pads because my car said I was due. The service techs sent a very informative video of my vehicle showing that I actually had plenty of brake pad left and did not need replacing them yet. The service writer also saved me money on my oil change. Incredible experience, highly recommended!

Peter Dang

The whole staff at BMW Downtown is awesome starting with Justin Green as the purchase process was smooth and delightful

cam v

*Updated Review* I recently just turned in my 2nd Lease BMW and the process was very smooth and straightforward. I can not stress enough the amazing customer service through out all the departments— sales, service and finances. HUGE THANK YOU to Valerie, Jay and Amir for helping me with the purchase of my brand new BMW! (:

Ingrid Olson

While finding a car during an extreme supply shortage was not easy, deciding on a dealership and vehicle was a no-brainer. Jack and the team kept me informed, made the process of swapping my lease painless, and found me the perfect car in record time. I couldn’t be happier and felt heard, respected and cared for. Thank you for starting my year out right!

Barbara Cowperthwaite

Rod was very helpful and did everything he possibly could to make our experience as easy as possible.

Giannina Douglass

Brandon was my service representative and he was as warm, welcoming and friendly as the last time I was in. In fact, I remembered him because he was so wonderful last time. He is so professional and makes everything super easy. I arrived early but was checked in immediately; I waited in the waiting area while my car’s recall was addressed. The automated call that scheduled my appointment tried to divert me to Highlands Ranch BMW but I will always come back to this dealership because I know I can count on them.

Brian Lockard

After a dismal experience at Jeep, my wife and I walked into BMW and were greeted by Ryan. He was nothing short of incredible! He helped my wife find the perfect car... a 2022 330i xdrive. I had just purchased an X1 in Florida 3 months ago and should have never even attempted going to Jeep. The two different experiences were vastly different and we will be sticking with BMW! Lastly, Noori got us the best deal possible! He even stayed until 11pm to make sure all was well. You have an incredible crew at BMW in Denver!

Ketan Chaudhari

I am very pleased with all the service provided by this dealership. Justin Green made the process so convenient and got me the vehicle that I wanted. I am already considering and will get another vehicle from this place again in near future soon. Thank You Justin for all the work and after a wait for the Production of vehicle I am so thrilled with the choice. Their Part department was awesome to get my son the model car that I wanted them to hold for us since we were to be late that day. Again very awesome service and I would recommend this place and Justin for anyone who like to get their new BMW. Thank You all for nice work. Ketan C.

Megan hurt

Our sale rep Dimitri was awesome. He was very personable and was more like a friend helping us test drive cars. That is a breath of fresh air in an industry that can feel intimidating and cold. We can’t thank him enough for being so patient when we had to bring our 1 year old with us on each test drive. We truly got lucky getting him as our sales rep! As for BMW of Denver, great location. My one recommendation is to have a front desk person greet you. We went to multiple BMW dealerships that day and having 1st class experience ( serve you drinks, get you checked in, make you feel welcome) really makes a difference in the buying experience and is something that was completely missing from the dealership.

Colorado Watershed Assembly

My sales agent, Justin, was professional and relaxed. I never felt pressured, which is a welcomed change.

Pamela Medearis-Reid

Abel was so courteous and helpful with everything I needed, from start to finish. The customer service I received at BMW Downtown Denver was the Best I’ve received anywhere, anytime! I got excellent service from Amin P, the person that handled all my financial info! He went above-board, helping me to get the best possible services I could obtain for warranty and other services, and so I would get the best I could get for my money, which is extremely important to me! I came there after a new accident, very upset, and left very happy, and completely satisfied with everything done for me! I will definitely send anyone there looking to get the best auto help they can get, and will definitely go back myself! Very impressed with these people and this business! Pam

Sandra McDaniel

I met with Justin Green. What a patient, caring salesman. He took a good deal of time to let me drive a couple of really nice cars and then waited, not only for me to make up my mind, but then introduced me to Korush in finance. Between the two of them, they worked not only to get my financing done, but to a good deal of time to ensure I got the best financing possible. After 6 Mercedes, I'm now a definite BMW customer for life with them.

Kelsey Cook

I cannot rave ENOUGH about Connor at BMW of Denver!!! He got me the BEST deal on a new BMW and I have never in my life had someone go so far out of their way to help me with a car purchase!! He was so informative, not pushy at all, genuine, knowledgeable!! Exactly what you’d want in a sales person!! He literally came to my house 45 mins away to deliver the car. Amazing!! THANK YOU!!

Michael M

So…..I went to BMW of Denver to pick up my son’s 535i, that was having some warranty work done. He was at school, so, I took an Uber to pick it up. My Uber driver was cool we had a great conversation and he dropped me off right in front of this beautiful 2018 750 I. I proceeded to go in and pick up my sons car, and couldn’t help inquiring about the 750 I. I was not in the market for a car mind you. I talk to Connor about the 750 I that was in front as we went through the inventory. I went home, thought about it, and texted Connor to clean it and have it ready. I literally took another Uber and drove home with the 750i. It could possibly be the cleanest certified preowned car I have ever seen and BMW of Denver was an absolute delight to work with. They didn’t judge me on the fact that I was wearing camouflage crocs and have a scraggly beard. Kudos to this dealership for being honest and making my experience fantastic. It reminded me of the days of old when it was Murray BMW and I purchased a Porsche there 23 years ago

Rebekah Robinson-Wilkins

Bought an amazing X5 from the best Sales Person in the Center. Justin was very kind, compassionate, and informative. Not only did he help me find exactly what I was looking for, he gave me superior customer service and quickly fixed the minor problem that arose. I highly recommend this Dealership and when you arrive ask for Justin Green.

Matt Macpherson

Had a good experience w their service department here. I believe my advisor was Grant. Communicated well via text while my car was in their shop. Night and day difference from the experience at Schomp service. Definitely take your BMW to this location if you need service completed

C R

I had a very positive leasing experience at BMW of Denver Downtown. Evan Andrianakos was extremely professional and patient. He communicates promptly, and he is very knowledgeable about navigating the complexities of ordering a car in the current environment of supply chain shortages. I also appreciated the friendly interaction with Brandon in the Service Department, Chris in Parts, and Amin in Finance. They all went out of their way to deliver exceptional service when the car was delivered.

Amanda Iocca

I had a great experience at BMW Denver Downtown. Justin Green saw me waiting and immediately asked if I was being helped. I had done my research and knew exactly which car I was interested in. The process was seamless— and Justin Green helped the whole process along. As a first time BMW owner, i didn’t know about all of the super cool stuff and Justin was patient throughout the process.

Hoan Bui

Our sales representative David was great from start to finish. He was very patient, kind and listened to our needs. His delivery of the X7 was perfect, he set up all the preferences and was very professional and knowledgeable. We will definitely be back to buy our next car from David and this dealership.

Rocco Davia

This is the second time we have worked with Evan in ordering a new X5! It came in the 6-8 Window he provided with all of the customizations we wanted ! And he worked a great trade on my previous Lease to this beautiful new car! Also Noori in finance completed the deal and made it a smooth transition. I’m very pleased with the whole transaction!

Cody Jensen

Absolutely excellent care from Arsen and the entire team at BMW of Downtown Denver. This is our 4th BMW and our favorite so far, and it started from the first moment of the trade process as Arsen ensured to be thoughtful and caring - actively listening to our needs and wants and ensuring to provide great counsel. In the end, we left feeling we made the best decision!

ALFA Sanctuary

Mahdi my salesman was very helpful and patient. He was not pushy to get me to buy just any vehicle. He did not mind letting me test drive multiple vehicles. I was buying a car as a gift for my gal and was not quite sure what i wanted. Mahdi was very informative about the cars and I ended up purchasing a brand new X3. They were ablebto help me get approved for a loan with lower rates then other dealerships. At this point in time I had visited practically every dearlership in Denver and after all said and done, I was very happy and more then satisfied with my experience and purchase. I love BMW cars and now my girl friend does as well. He was also able to arrange a pickup for me at another dearlership where i was droping of a loaner car. Over all, great service and I would be glad to return in the future. Thanks everyone for the great work and all your help. Much appreciated it. Happy holidays!

Melanie Brown

Justin, our advisor, and Jay, in finance, made this car buying experience enjoyable. They were both knowledgeable and helpful. They appraised our used vehicle at a more than fair rate, and took the time to honestly educate us on some of the nuances of the car we were purchasing. Greatly appreciate the culture of this dealership.

Brittany Slate-Jones

I had an excellent experience with Nick Nichols when I purchased my new used Jeep Cherokee on July 31st! He was very welcoming and straightforward, and I never felt pressured to make a purchase, it happened organically! Thank you so much for your help Nick! If my friends/family are ever in search for a new car I will absolutely suggest that they see him at BMW of Denver Downtown :)

Angela Kamman

We were so pleased with the customer service we received from BMW of Denver Downtown. Mahdi Ardehali our Client Advisor was amazing from the minute we met him to driving our new car out of the parking lot. Then Amin Popalzai, the finance manager helped us meet our monthly payment and gave us excellent service. We highly recommend BMW of Denver Downtown! The Kamman's from Centennial, CO.

Strawberry Parkies

Dimitri in sales was incredibly helpful with our new BMW purchase. He is super knowledgeable, friendly and professional. Finance and service folks were also great to work with. Highly recommend this dealership.

Mark Gayeski

I had a great experience buying my used car from this BMW dealership. The sales and financial people were extremely helpful during the deal. I noticed a slight pull to the right so I called Mr. Andrianakos and he got me into the shop right away to take care of the issue. Very pleased with the overall experience.

Marisa Talavera

I purchased my new car in September from BMW of Denver, and wanted to give recognition to Anthony and Amin. Anthony made sure my new car was fully detailed and had a full tank. He went above and beyond to help me retrieve the title to my old car that I traded in. Amin was amazing! I walked in with not so great credit and only my trade in to put towards the purchase. He worked his magic and was able to get me into my new car. I’m a single mom with a special needs child and my biggest concern was having a reliable car. Amin made sure that if I had any issues I was full covered by warranties. He was very efficient and had me in and out in recorded time. They were very professional and went above and beyond to make the whole process easy and stress free. I highly recommend Anthony and Amin to assist you with your next car.

Yahya Ameen

Recently for my wife’s birthday. I wanted to surprise my wife for the new BMW X7. I came to BMW downtown . I was greeted with Valerie. She’s a wonderful person she helped me to get the car that we needed for our family and for the surprise for my wife. In 2017 we also got the X.3 from them. They make a really easy ,and they are very understanding And helping in so many ways to get The car that I wanted. Thank you so much for your help Valerie and Ameen From finance.

Devon Diffie

Jack and Evan were so helpful in my journey to get an X5 M for my wife worked with options were patient with my questions and helped my wife be comfortable with the car she wanted.

mark raen

Very helpful staff, Abel did a great job of helping me pick a vehicle. Although, I must say when it came time to purchase my car, I found out that there was a bit of hail damage from a hail storm the previous day. I was assured by Abel that the vehicle will be taken care of and the damage will be repaired (and this is just one of those unfortunate situations where ‘things just happen’ and this in no way is the fault of BMW of Denver- in two weeks the dealership will start the repair work). Otherwise everything else went very smoothly right down to working with Jay and getting the final papers signed. The dealership is a first rate operation- thank you again Abel and Jay, and I am looking forward to working with this group in the coming years for service, maintenance and purchase of accessories for my new car- thank you very much BMW of Denver!

Brad Bosley

I purchased a used car here I found on autotrader. I was expecting them to add things like a warranty and additional bs fees. To my surprise I was treated fantastic and honestly as if I was buying a new car! Nick was great to work with and so was their finance team! They really took great care of me and were completely honest with me. They didn't make much money on me I'm sure but I was still treated as if I was buying one of their new cars. Thank you so much!! I will definitely do business with you in the future.

Stacey Young

I worked with David Cadena to test drive a BMW X6. It was great, but missing a few features that I was looking for. David went above and beyond in short order to ensure that I would drive away in the car of my dreams. Once I’d chosen my vehicle, Majed Amin walked me thru the financing process quickly and succinctly. I’ll go back to BMW of Denver Downtown when I’m ready for my next BMW.

Whitney Olmsted

Great dealership! Always on time. Service is fast, friendly and efficient!

Danielle Malinowski

Go here and ask for Jack!! I went to this BMW dealership to purchase a really inexpensive used Mazda. Considering how I was treated, you would have thought I was buying a fully loaded 5 series. I was greeted and offered water and shown around like a VIP. When they took me to see my car - reminder a really cheap used car - IT HAD A BOW ON IT! Seriously I’m so floored at how well I was treated. The customer service is unlike anything I’ve ever seen. I was in and out but felt welcome to stay as long as I’d like. I expect this when I’m spending big bucks….but not buying a used Mazda. Absolutely blown away.

Frank Jackson

When my wife and I arrived at BMW of Denver the experience when we walked thru the door was going to be amazing. The facility was very impressive. My wife and I had the opportunity to work with our BMW client Matt Ardehali and upon the first introduction we knew we had an excellent representative. Matt is very knowledgeable about BMW products and during are test drive of the vehicle he was able to answer any questions about the BMW we were interested in purchasing. When the time came to decide to make the purchase is the words I feel best described MAT was "Above and Beyond" The initial offer was not at the terms we where looking for. He asked great check in questions and upon our feed back he was able to negotiate an offer in which both parties agreed. A great quality client advisor such is Matt is not to sell us on the BMW. It happens when you partner with the client to determine what their needs are. Matt is excellent at what he does and it made are car purchase a great experience.

Amber Holmes-Langhart

I love BMW of Denver Downtown. I bought my second BMW there and knew I was in good hands coming back for my third last night. The staff is incredibly friendly and I appreciated that they weren't too pushy. They look out for their clients' best interest. Jason W. was my adviser and he did a great job! I will definitely buy my next car from him. He was patient and very informative.

Tricia Gllennon

Rod did an amazing job and was a pleasure to work with for the following reasons: 1. He beat the price of Schomp BMW by a $1,0000. 2. I bought the car with my daughter and because she just had surgery and was on a bunch of medication and could not drive he drove me to her house to sign all the paperwork which was super considerate. 3. He communicated every step of the way during production of the car which helped me get excited as delivery date got closer. 4. He never seemed rushed during the whole process and I will recommend him to all of my friends and family. 4.

Ali Falahi

Even though I had some unexpected issues arise Evan was really helpful and tried to hook us up anyway possible, and their finance guy, Amin, gave us a better rate than my own bank. We couldn’t take the car home immediately due to an issue with the downpayment (used the wrong freaking card!!!) and Evan offered to dropped the car to our house next day and pick up the downpayment! They let me test drive the car for a couple of hours, I even took it back home. Evan was very patient with us and always quick to reply. And hooked us up with a protection package! Overall it was a great experience, and we’re happy with our X3M

Christopher Severson

Rod LaMotte is always a pleasure to work with. This is our 3rd X5 with Rod. Pleased with the trade and a comfortable experience with Amin in finance. Really could not be happier and fortunate to have Rod available as our CA. He's easily the best out there as is the X5 M50i. Makes a difference leaving the dealership after a good experience. Purchased an '22 XC90 for my wife a few weeks back from a small local Volvo dealership (X7 a bit too long) and the experience was night and day.

Craig Taylor

Justin G. was fantastic to work with. Even though we didn't end up purchasing a vehicle, he made the process enjoyable and less stressful than others dealership we visited to find our next vehicle. He even followed up after we told him that we purchased elsewhere with a congratulations and thanked us for considering BMW of Denver Downtown.

Jessi Harris

Honestly, I had reservations about the whole car buying process at a dealership but from the moment we walked in to BMW Downtown Denver it was clear that this was a kind environment. The people were nice to each other, took care of us, helped us in every way they could. It felt like working with friends and that was so refreshing and made the whole experience absolutely lovely! If they have the car you’re looking for, they are the people to buy from!

Jason Kim

First time leasing and a first time BMW driver and I could not be more impressed by Abel by sales rep. The man was very knowledgeable and gave me solid guidance throughout the lease process. Helped me walk out of the dealership with my awesome X7 in a little under 3 hours. I appreciate his follow up with me in the days after the lease was signed, he made sure to connect with me and address all my questions as well. I'm glad I made the right choice with my BMW dealership.

Kelly Weidenbach

Nick was professional and easy to work with. He made the purchasing experience easy, even with a trade in. We pre-ordered an X5 PHEV and in the 6 weeks between ordering and pick up honored the trade-in value of my X3 M40i. This is the second new BMW I’ve purchased from BMW of Downtown Denver and I’m appreciative of their sales associates, like Nick, who are straightforward and helpful.

S Hirz

We were greeted as soon as we walked in. The sales rep (Arsen) was very friendly and knowledgeable. No pressure during the sale and every step of the financing (Jay) was transparent and easy to understand. I will definitely recommend BMW of Denver over the other BMW (and Mercedes) dealerships we visited. Outstanding from start to finish.

marianne jones

Ryan Breda was excellent to work with from beginning to end! He stayed in communication and was thorough in all stages of design and purchase. Great experience!

Geoff G

Justin G. was extremely helpful and was providing pictures and answering questions that I had before I even had a chance to ask. While I didn't get a chance to purchase a vehicle from him at this time, I know whom I will be contacting when I am ready. He is definitely looking out for his customers and great at following up! If you're looking to purchase a car, ask for Justin - you won't be disappointed!

Kevin Ryno

Full disclosure, we did not buy a car from this dealership. However, I did want to add a review because of the great service we got while taking a test drive at this facility. The sales rep we worked with was named Abel, and he showed us a few cars and worked closely with us to try and find the perfect car within our price range, and the best part was without the typical "car salesman" pressure. Abel really helped us out, and his up front and honest reviews of the cars made us want to come back if we decide to go with a BMW on the future. Five stars!

Yesica Gonzalez

I really recommend coming here, Nick was great! We saw the car I wanted online and in minutes we were doing a test drive. He was very informative and a great listener. He worked with financing to get me what I needed. I had a great experience buying a used SUV from here!

Jason M

Great experience! David spent a lot of time with me teaching me all the great features.

Rob Gersch

My wife and I had an incredible, stress-free experience working with Dimitri Skordos @ BMW of Denver Downtown. When our new car purchase at another dealership went sideways at the eleventh hour, we were in a bind to find a new car in a timely manner to replace our family car that we sold days before. Dimitri went above & beyond to identify numerous options for us to consider in our budget range and continued to maintain regular communication with us, even after hours and on Sunday, about current vehicle inventory. Within a few short days, Dimitri found the perfect car for our family and continued to work with us throughout the entire process - from sale, financing, tutorial and final delivery. After a truly miserable & disappointing experience at another dealership, it was extremely refreshing to work with Dimitri. We were able to freely communicate with Dimitri, being completely transparent about our poor experience at another dealership and time-sensitive position to find another car. Any other dealership likely would've use our candid communication against us to negotiate a higher price. Dimitri, on the other hand, worked closely with us on all aspects and was a true ambassador for our cause throughout the entire process. We strongly recommend BMW of Denver Downtown!! Make certain to ask for Dimitri - he's really good people!!

Ali K

Communication was great and customer service was pretty good too. I’m happy with my new car.

Ryan Galitz

Anthony was great!! Here was professor and made the experience great. Karoush was also fantastic!

Zebedee Hall

Customer service was much better this time around. My tech guy has to be one of the best in the country and if I had cash I would have tipped him a fifty. He was that good! The entire experience was pleasant, and I felt appreciated and welcomed. Moreover, my car was cleaned and actually dried off this time, which is the opposite of the last time my car was serviced there.

Tasha Marie

Had a great experience at BMW! After such a terrible experience at another dealer (Echo Park), this place was a delight. They were extremely busy but still took the time to book an appointment for my husband and I with such short notice. They took great care of us and made everything so easy. We love the car we came to see so we purchased it. The features it has are unlike any car we’ve ever owned. It seems so well taken care of! The warranties offered were great. It just seems like we made the right choice choosing BMW. I highly recommend Evan Andrianakos. He was knowledgeable about the car and was honest and up front with us every step of the way. Everyone was so kind from the salesman to the finance department. If you’re looking for a great luxury car and want great customer service, then this is the place for you! :)

Michael Douglass-Harris

Great experience. Ryan was fantastic. The finance manager was also fantastic. I love working with BMW Downtown.

AJ Gervasio

I I recently purchased a used 2021 Ram from BMW of Denver Downtown. The experience was great, very nice facilities. Fantastic little coffee bar inside. (it’s the little things that make me happy!) I worked with Nick Nichols there, he did a great job. He had just the right amount of follow-up pre-sale (no pressure at all). Once I took possession of the truck there was a service item that popped up that needed to be done. (replace shocks) They took care of it immediately by working with a shop closer to my house so I didn’t have to drive 30 mins to bring the truck back to them. Finance was good, they were very busy the day I came in so I had to wait about 45 mins, but once I was in finance it was quick in and out and again no pressure to buy something I didn’t want. They overall did a great job and I have already referred someone to Nick.

Annie Przybyl

Our experience at BMW of Denver was great! We ordered a 2021 X7 in June and just picked it up a week ago, August 14th. The process was smooth and David C was helpful the whole step of the way. He was knowledgeable and responsive during everything. We even had to bring our 3-kids with us to the dealership for both ordering and buying, and everyone was understanding and not annoyed....which made us feel welcome. We LOVE our new car. Would definitely recommend!

Margaret Lacalle

My check engine light came on while I was in Vail. I was able to get hold of Dave during off-hours and he helped us diagnose what may be the issue. Unable to get the engine light to turn off, Dave recommended we come to the Denver dealer and have the car checked. We arrived at around 8.30 am and were greeted by Brandon who promptly took care of us. Brandon and Dave coordinated their efforts and we got our car back within an hour. Great customer service and felt very good about the dealer and the staff.

Jenna Levesque

BMW of Denver Downtown always has the BEST customer service! I tell everyone to go there. Ryan Breda was great to work with! He was super knowledgeable and made the process very easy and stress free. Ed Freehart and Ryan both went above and beyond to make sure I was well taken care of. Hands down the best car buying experience I’ve ever had! They really know how to treat customers so they feel like important people, and not just another sale. You can tell they really care about their customers. 😊

Derek Corcoran

Ryan was great. Narrowed selection of cars quickly and then helped me through the finance process. Was in and out with a new car (closing out an existing lease) in just 3 hours. Ensured I was comfortable with water etc. while I was waiting. Highly recommend BMW of Downtown Denver! And love my new car.

Sarah Riggs

Abel was wonderful to work with. I walked in having a decent idea of what I wanted but didn't know BMW features and options that well. He knew EVERYTHING about BMW's, walked me through all the feature possibilities so I could narrow in on what was best for me. He was laid back, not pushy and very easy to talk to you. He went out of his way to make sure the process was smooth and enjoyable. I would 10/10 recommend Abel to friends and family and will definitely reach out to him for my next car purchase!

Patrick Miller

I recently bought a used car from BMW of Denver downtown and my experience was awesome. Everyone that I dealt with was great. My salesman, Andrew, was the best salesman I have ever had. He is very trustworthy, straightforward and overall a great guy to deal with. I highly recommend him to anyone wanting a pleasant car buying experience, he truly knows good customer service. I had a issue with getting a repair done, but he was so quick to respond and helpful to get the situation rectified that it more than made up for it. Can’t say enough good things about my experience here!

Devin Godber

I was dreading buying a new car and kept putting it off.... Let me tell you, this team made it fun, not stressful, they were honest, and I truly felt like they wanted to make sure I made choices that worked well for me as opposed to forcing their sale. After we test drove with them, they encouraged us to finish looking at vehicles (including ones at other dealerships) to make sure it was what I wanted. That was pretty cool! Another thing I loved was that they all addressed me equally as they did my husband. Lots of times I feel like we look at cars, apartments, etc. the salespeople tend to direct towards my husband and assume I'm just there with him (like, excuse me, i make money, too!!). So that was very appreciated. Anthony was our salesman, and he was just fantastic. Easy to talk to, honest, not pushy, and answered all of my questions without making me feel silly for not knowing things. He even surprised me and put a big bow on the car when I came out to get it which really was just the icing on the cake for the whole experience. I cannot thank this team enough, I LOVE my new BMW!!!

cooper bean

Matthew did an excellent job. He is trustworthy and through. Thank you!

Michael Clampett

Had a great experience working with Ash and Craig to select a vehicle and finalize the sale. They were professional and went out of their way to help me secure a great deal on my new ride. Ash was easy to get a hold of when I had questions. The dealership does handle quite a bit of volume so they are pretty busy but the people on the sales floor will make sure you're being assisted right when you come in.

Angelina Howard

I recently got a 3 series from BMW of Dallas Downtown. It was one of the best car shopping experiences that I’ve had. I called before arriving and told them the car, color, and features that I was looking for. When I arrived Abel, my sales agent, had a car pulled up ready for me to check out. The car was perfect. It was clear they listened to what I said I was looking for. Abel was very knowledgeable about the vehicle. He asked me questions along the way to make sure I was I was getting everything that I wanted in a car. He didn’t try to push to a more expensive model or add on features that I didn’t need. Abel went above and beyond. He even ran to get me Starbucks while I reviewed the financials! They gave me their best deal to start which was a contrast from another dealership I visited first. He walked me through the entire process from applying, going through financing to driving off the lot. He spent an additional 15 minutes walking me through the car features and setting up my car preferences. I’m extremely happy with my purchase. I will buy a car from Abel any day. He and BMW of Downtown Denver have my loyalty.

Elliott

I've been a customer of many BMW service centers around the country and this one is by far my best experience. Brandon was a great advisor...attentive, honest, and provided video of the problems with my car with a thorough explanation. They took care of two recalls and also reset my passenger window regulator so it would close properly, free of charge. The loaner vehicle was also ready for me when I arrived. All-in-all, a very good experience here. ————————— Updating my initial review because recently, the service department hasn’t been responsive. During the past two weeks, I’ve left multiple voicemails and sent emails trying to get estimates from a service advisor. No response.

Mylene Reinicke

We had a great and exceptional experience with Justin Greene. He was a top notched, customer service oriented salesperson - very professional and got our deal done just as we hoped for. We highly recommended everyone to work with him.

Matthew Vandergrift

This is a review of their service department only. Made an appointment to have my car serviced online. Very straightforward. Plenty of availability. Drove up to the service center, stayed in my car while a masked representative discussed my options. They gave me an estimate of the cost as well as how long it would take. My appointment as for Monday morning and they were busy. Monday's are busy. They quoted me 2 - 3 hours, so I decided to wait. They escorted me to the waiting room, which was comfortable and had plenty of places to work. They were done in about two hours. Cost was about 10% under estimate, which still seems high, but it's a dealer. I've _never_ left a car dealer thinking I got a good deal. With that said, they charged significantly less than what I was paying for the same service in NY. The same representative explained to me the cost, what had been done, and then texted me a link to a video the service tech created during his safety review of my car - breaks, tires, etc.

Mayumi Smyers

I bought a 2012 Audi Q5 from this dealership today and the experience was fantastic. I especially appreciated the professionalism and customer service that Nick Nichols provided me. Half of the reason I decided to purchase the vehicle is because Nick was highly knowledgeable, he answered all of my questions, and very easy to talk to. In addition, the price point was great. I did not feel pressured to buy any vehicle and he met my needs very well. I would highly recommend working with anyone at this dealership.

ravi pathuri

Got a used Lexus here. It was a great experience working with Ryan and David. They were highly knowledgeable of the vehicle and transparent throughout the buying process. I would highly recommend checking them out.

Hayden Leach

I have been trying to get a trim piece on my car replaced under warranty for over a month now. The first time I brought it in, after having an appointment scheduled 2 weeks in advance, I waited about an hour and then they informed me that they had sent the part back and were therefore unable to replace it that day. I rescheduled and waited for the part to come in (again) and when I tried calling my service advisor to confirm the part was in stock and ready to go I was unable to reach him and had to reschedule again. Finally, on my third attempt, I brought the car in and waited another hour only for them to show me that the trim piece had been broken in half while in their parts department and they were once again unable to replace it that day. At this point I've wasted 4 hours of my time bringing my car back and forth to this dealership with zero resolution. I asked that my advisor call me the following day to discuss this and they were unable to do that as well. Pretty disappointing and not what you would expect from a BMW dealer. Edit: BMW Denver Downtown was able to repair the trim piece on my vehicle, and compensated me for the inconvenience of having to make multiple trips to the service center which was appreciated.

Normita Ablola

My daughter bought her first car under her name here. We could not be more happy with her experience. Her salesperson, Dimitri, was awesome! He was very respectful to her, talked to her directly about the car she wanted, financing, and down payment. The red bow on the hood of her car was the icing, it was a nice touch for pictures! She's grateful for a great, stress free first car dealer experience. She will look back on this and know what to look for in a car dealer!

Kyle Shaffer

I’ve bought several cars from this dealership. I do not think there is a soul out here who likes the car buying process and all the years I’ve done business with them, it was not until I moved to Littleton and switched to Schomp, that I truly realized how great BMW Downtown Denver is. Every time I purchased a vehicle, the GM, Ed Freehart, would work with me personally. I’d tell him what I was looking for and my price range and he’d make it happen. He even pulled cars from service loaner programs specifically because it had the feature set I was after. I could buy CPO’s here and never have to worry about coverage. Anything I had wrong, they fixed. There was never a time where I was charged a dime to fix a problem from 2013-2019 over four different BMW vehicles my family purchased from them. Always covered or found a way to cover under warranty. The cars were always immaculate upon picking them up from service, detailed and washed. I mistakenly did not attribute this experience to Ed and his dealership, but attributed it to the BMW brand; with the thought BMW is a great company, stand behind their product, and care more than anything about their customers. I thought BMW NA was driving this experience. Well, I could not have been more wrong associating this with the brand, this was Ed and his dealership! I only realized this after buying a CPO from Schomp BMW. It had 14k miles on it and the worn out break light popped up on the dash two weeks after purchasing. Every time I took it in to Schomp, it wasn’t the same caring, empathetic, BMW downtown advisors that would advise you on what to do and what you did not need serviced. With Schomp, every single time you take it in they’re trained to up sell you. After spending thousands of dollars in service on a practically brand new car trusting the advisors, I reflected and realized with BMW Downtown, I never paid for anything more than a yearly alignment.The latest with Schomp is the vehicle they sold me has a torn engine mount. Although the car is under warranty, they’re demanding $1500+ to fix it, as Schomp considers this a wearable part. Do not make the same mistake as me and go to other BMW dealerships and trust them like you would with BMW downtown. It was an expensive lesson. To close this out, I want to personally thank Ed Freehart for all he did for me and my family. I apologize to Ed for not buying my last vehicle from him; at the time they had no X1s with Harman and I had moved further away to Littleton. I want to thank him for repairing my X5 in 2014 that was OUT OF WARRANTY and I DID NOT BUY THE X5 FROM ED, but he covered a $2500 front axle repair free of charge. Without even escalating to him. You can just walk up and talk to Ed. I don’t even know the schomp GM’s name. Ed introduces himself and gave me his cell upon first walking into the dealer in 2013. We would iMessage about deals and he NEVER pressured me. He’d even tell me to wait and talk me out of cars he had, because he knew he’d be able to getting a car the next month that had all the features I was after and not just some. Literally Zero pressure. I realize now, all Ed really cared about was ensuring I was happy. Deals are deals to him and I’m sure he’s driven to sell, but you wouldn’t know it. It felt like I had a close friend who worked at BMW and could get me cars at cost. It didn’t feel like a car sales man who was pressuring me to buy. Best of all, any issue after purchase and you could text Ed. He’d fix it; no questions asked no matter how small or big. At Schomp it’s nearly impossible to get a call back from the GM. Schomp already got your money and they’re only thinking short term. This is where Ed wins the chess game. While Schomp saved 6 hours of tech labor with warranty denial, they lost 3 customers forever, to Ed. Ed won Ed, I promise to never buy another BMW from anybody but you as long as I live in Colorado. What you’ve done with that dealership is amazing. You always made me feel like the most important customer in the world. You Sir are the gold standard. Thank you so much.

James Foldenauer

I was able to set an appointment to do recalls the next day. My service advisor was very helpful with answering my questions. The service was done fast, despite of them being backed up. I am disappointed about the damage caused from the wash. A small part of the front bumper was nicked from the license plate bracket. I spoke to the manager but they will not do anything about it because it is an aftermarket accessory and they're "not liable" for any damages caused by their car wash. Along with that, I noticed additional scratches on the body under sunlight. If anyone cares about the cosmetics of their vehicle, I recommend to ask them to not wash the car during service. That's what I will be doing from now on.

SETH FEINSTEIN

Everything was easy. The presales call, the sales appointment, The paperwork and finance.

A J

My entire experience at BMW of Downtown Denver was great. It far exceeded my experiences at other dealerships in the Denver metro. I worked with Evan who worked diligently to find me the perfect car. Evan was attentive, patient and knowledgeable through the entire process. Craig was also really great to work with and very helpful. Amin in finance was also great. I had some upgrades that needed a service appointment and they called me the next business day to schedule. Car shopping can be a bit intimidating as a female, but everyone at BMW of Downtown Denver treated me with the utmost respect.

Alexis Smith

Excellent! The staff was wonderful, extremely helpful and communicative. They made sure we got our dream car.

Patty Jones

From the minute we found the vehicle we wanted, Justin Green was on it ! The sales team was terrific to work with and I believe they went above and beyond to help us. Located in Memphis Tn, we had several requests from additional pictures, information and service records, which were taken care of . Thanks BMW Denver Downtown !

Amber Zeigler

They totally try t make the buying experience memorable and personable! They worked with me, and did an amazing job getting me in and out! I would use them again. Sascha is amazing!!!!

austin farrell

Dimitrios was honestly the best salesperson I’ve ever dealt with. I’ve bought many cars and he seriously went above and beyond to make sure I was happy. Will no doubt be back and buy more vehicles from Dimitrios and the guys/gals at BMW downtown Denver!

KC Moore

Had a great experience purchasing my first BMW from this dealership, and working with Evan was a particular pleasure. The experience was seamless, low pressure, and very honest. Everyone at the dealership was friendly and matter of fact, I never felt "sold". The process was relatively efficient and didn't take as long as other buying experiences I've had. Overall, great experience and I'd recommend this and Evan if you are looking for a vehicle!

The Parrillo Project

I recently, had an exceptional experience here. If you need a car or service completed, send Abel (Sales) Brandon (Service) a note before you go to Schomp or elsewhere. I was faced with some lease return issues both from the maintenance and financial perspective and it was handled very professionally. My service advisor Brandon was on top of it, and kept me updated throughout my ordeal and made sure I was taken care of as did the service manager Johnathan. Abel from sales went above and beyond on my behalf with BMW corporate to make sure my financial affairs were taken care of fairly. These employees bring a “get it done” attitude and I couldn’t be more happy with my experience.

Art vik

I had a great experience at BMW downtown Denver purchasing my new Range Rover from them. The salesman Arsen provided an exceptional service. Thanks BMW team for an amazing experience

Anthony Testa

I recently leased a 2022 BMW M850I Coupe and couldn't be more pleased with the experience and professionalism from the GM to Finance to my Sales Rep Dimitri. They answered my calls and questions quickly and made sure I was an informed buyer. If you are in the market for a BMW or are looking for a dealership that looks out for your interests look no further than BMW of Denver and ask for Dimitri. You will not be disappointed.

Emily Friedberg

I had a great experience working directly with Evan Andrianakos at BMW of Denver Downtown. Evan was extremely responsive and honest from the start when I sent over my inquiry via the website. He was willing to work with me remotely given the COVID environment and we worked out a very fair deal virtually. He was VERY responsive and communicative. He continued excellence service when I came in the next day to purchase the car - very professional and attentive - and what I really appreciated is he didn't rush to get us out once we were done and spent the time showing us all of the great features of our new BMW. I would definitely recommend calling Evan if you are interested in a new BMW.

Heather Garbers

Ryan Breda was great to work with. He had the vehicle we were looking at pulled up when we got there, was very knowledgeable and able to answer all of our question and made the car buying process quick and painless for us.

Tucker Browning

I went in to buy my first car and was greeted by Abel Cordova and he set up a test drive within minutes. He was very upfront and professional throughout the whole time I was there and purchased a great running and clean car. After purchasing it he even went out of his way to buy me a lanyard and a hat. It was an overall fun and easy experience proving bmw has great cars and customer service.

Matthew Howard

My experience was fantastic, and I’m pleased to say I was able to purchase the car of my choice which I have been interested in for a while. Excellent sales agent, and service support team. Justin Green provided excellent and stellar sales support. Thank you Justin Green and BMW of Denver Downtown!

Chris Shoup

Abel is an amazing sales person. He took all the time needed to find me a car. He was super patient and polite. He made the whole experience super easy and fun. I had a great time buying this car. Thanks so much Abel. BMW of Denver downtown is a very clean and nice dealership. Everyone was friendly. You should buy your next BMW here.

Shaneka Jackson

My car was totaled in a accident and needed a replacement I had checked several dealerships and found the car I like at your dealership. I just walked in with no appointment but Ethan helped me and make the experience enjoyable. He was more excited about the features of the car than I was and it made for a great buying experience. From start to finish the process was easy. I love my car and will be returning to your dealership when I'm ready for my next one

D'Ann Boal

Ryan Walsh helped me purchase a hard to get X5 45e and he made the whole process so easy and stress-free. He even somehow made things move faster than they should have, and I walked away with my dream car sooner than expected. I had just met him, but it was like working with an old friend. He even drove to my house in Boulder to get some papers signed -- something so over the top and unexpected. I would drive the hour to work with Ryan again anytime.

Thor Silverwolf

Great service! I am a first time buyer from a dealership. Nick really helped me out and was VERY HONEST with me about the car. Letting me know about the bumps and scrapes. I DID NOT FEEL LIKE I WAS BEING TAKEN ADVANTAGE OF! He even answered my request about putting the car in the air so I could inspect the underside, since the car was once owned on the East coast. It wasn't a BMW but I felt okay buying it from them. He even made sure that I was taken care of on his day off! Austin really helped me by giving me a MUCH lower monthly payment and elated my fears by giving me a warranty and gap insurance at a very reasonable price! They were very patient with me while I sorted some things out with my insurance company. I've worked at two high-end dealerships and this did not feel like either of those experiences.

Joe Hartzell

2nd vehicle purchased at this dealership. Service experience on first car was great. This purchase thru Evan Andrianakos was an excellent experience and recommend Evan and Denver BMW to all.

Ryan Berkery

Dimitri was extremely knowledgeable and accommodating during my car buying experience! And Amin was very open and honest about the financing process and all of my options. Will absolutely be back in the future.

Joshua Kaatz

Good experience. Brandon F. in service was a pleasure to work with. I had a coolant leak a few weeks ago and have had a few related issues with the repair/related issues. They resolved everything satisfactorily. It was a much better experience than the last couple of experiences with my normal dealership down south. Overall I think I am going to switch to them for ongoing service. I think the biggest difference is that they seem to be more accurate on estimated time for the car to be done, which is very nice.

Lynn Jay Cossey

We had a great time working with the team at BMW of Denver Downtown. Able Cordova and his Manager treated us with kindness and respect which is something pretty much missing these days. We had initially planned to buy our new 2021 BMW M440i coupe, but with their fantastic guidance, we were able to see that leasing (for this vehicle anyway) was much more cost effective. And, we had just stopped by to see, if by chance, the Dealership had got in the much sought after 2021 with the awesome front grill. We were the first in Colorado to snag this beautiful car. Thanks Able - you are incredibly nice and an all around gentleman! Jay Cossey

Zhanna Jackson

I loved my experience buying my new car! Evan Andrianakos was extremely helpful salesperson. It was pleasure to work with him as he is impressively knowledgeable - he answered all my questions, and I asked a lot! He showed me all the features in the car, made sure I know how to operate computer so I can drive safely! He really cared about me being happy with my car, stayed late for me to finalize my purchase and went with me through the features one more time before I left home, so I feel safe driving the car! The bow was awesome surprise and made me feel extra proud of myself buying the right car in the right dealership!Thank you, BMW OF DENVER! I really liked how you treated me!

Bill Ziegert

I could not be more appreciative and impressed with BMW of Denver Downtown and importantly, Senior Client Advisor, Evan Andrianakos. The entire research, purchase and delivery process of our new 2022 X5-45e, was informed, transparent and delivered with a level of excellence consistent with what BMW is striving to achieve. These are unique and evolving times in the auto industry, and Evan's professionalism and prompt communication was tremendously appreciated, even when the news he had to share wasn't what was originally planned. Being proactive and empathetic are super important characteristics in any sales relationship role and Evan excels at both. BMW of Denver Downtown is obviously also a team that supports this commitment to excellence. We are THRILLED with our new BMW purchase, and it was absolutely worth every bit of the wait! Our new X5-45e is a wonderful combination of performance and eco-friendly technology that make us feel like we have the best of both worlds. So grateful that Evan encouraged us to consider this option and will absolutely be our 1st (and likely only) call for future BMW purchases! Bill Ziegert

Nadia Fierro

Justin Green was so helpful and made us feel comfortable. This is was our first time buying a car from a dealership. Everything went smoothly. We thank you so much.

Yanni Louloudis

Very happy with my experience overall with BMW of Denver Downtown. I purchased a vehicle out of state and had it shipped to my home, which made the buying and review process a bit more complicated. Evan Andrianakos was professional and extremely capable in his coordination efforts to ensure my questions and concerns were adequately addressed. Had it not been for him and his willingness to go above and beyond given the specific circumstances, I wouldn’t have gone through with the sale. The 2017 330i sports wagon is gorgeous and I couldn’t be happier. Thank you Evan and team for the seamless experience!

AJ M

Great experience- only BMW dealership that would offer any incentives in this market. Ordered the exact car we wanted, was able to show us color examples to clarify questions/how combos would look, and seamless process in financing.

Erik Gustafson

Eric in service performed an exceptional job on my M4’s work. Went well above and beyond in thoroughness and attention to detail. The dealer handled a relatively complex task with expertise and care. Couldn’t be happier and would love to work with him, Brandon and Jonathan again. Top experience.

Michael Gentile

Funny enough I had to deal with Eric and Grant two times in one week for two different issues. They were both wonderful to work with despite the obvious unexpected nature of two needed repairs in a week. They and the team were great about quickly fixing the issues and getting me back running. I would highly recommend working with them and the BMW Denver team.

marc graham

Just awesome. My wife couldn't stop talking about how great the experience was. Keep my wife happy and I'm very happy.

Julian DellaPorta

I had a son due 11 days before we got my new car so I traded my previous car for a clean Ford Explorer. David Cadena was my sales rep and he had a new sales person training with him, I believe Omar was his name. Throughout the whole process both were professional, courteous, and understanding to my needs especially with my 39-week pregnant wife. I never once was pressured or low-balled for my trade (in fact the initial offer I believe was more than fair for both parties. Without a doubt I would buy another car from the both of them in an instant.

Tristan Kindy

Outstanding experience at BMW Denver Downtown for our first BMW purchase. The staff was responsive, engaging, and knowledgable. Our salesman, Evan Andrianakos, made sure we knew about all the options available for the car we wanted. He went over all of the features in detail to ensure that our purchase fit the needs of our family. We felt very comfortable with him. Austin in finance was wonderful too. No pushy, wheeling-dealing, haggling here. Just straightforward, cordial, and mindful people selling great cars. Thank you BMW of Denver, we love our new car!

Dan Takanabe

We were in the market for a CPO xDrive convertible with specific options since the new models are no longer offered in a hardtop convertible. I reside in California, but had to resort to expanding my search nationwide in order to find suitable candidates as a result of supply chain shortages. BMW of Denver Downtown had the exact car we were looking for so I researched it thoroughly including multiple calls to Client Advisor, David Cadena. Given the distance to Denver, I wanted to make sure that all of my questions were answered in advance to my satisfaction and David went above and beyond in doing so. Most importantly though, after arriving at the dealership and inspecting and driving the car, everything was as expected or better! You can trust that David knows his stuff and will give you an honest assessment. From there, I worked with Kourosh Noori to close on the financials. Kourosh was very personable and a straight shooter. Sure, he offered the usual "up-sell" products, but was never pushy about them and was never argumentative or offended when I declined the majority of them. I've purchased many cars from dealerships over the years and I can honestly say that working with Kourosh as a finance manager was the most pleasant and overall best experience thus far. I never felt pressured and he really knows his stuff including out-of-state sales and transfers.

Jacob Schmit

I had a wonderful experience buying my first BMW from salesman Jack Reitz! He took care of my every need and went above and beyond in making sure I was comfortable throughout the process. I love my car and am very grateful for the service I received at BMW of Denver Downtown!

Blaine Martin

I had a wonderful experience at BMW of Denver Downtown yesterday. This is the second car I have bought from the location and each experience has been fantastic. Luis Ramos in particular was a pleasure to work with and made my buying experience enjoyable and seamless. I was shown plenty of appropriate options and got good value for my trade in, and I left happy and confident in my purchase. Thanks for making the buying experience so fun and easy!

Traci Tooman

My sales rep was Ashraf Mohebi. He was outstanding to work with. My friend had referred me to another sales rep who was busy at the time and I am so glad it worked out that way. Ash was very genuine, not salesy and seemed to care about my experience. He has been fantastic about a few follow up questions and and also at helping me to get the car back in to repair a small chip in the windshield. I would happily refer anyone I know to Ash. I know they would be in good hands.

Nathan K

Palmer Windsor was my service advisor and Joshua was my tech. Absolutely amazing, Palmer handled everything from start to finish, worked with me every step of the way. Patient, persistent and excellent service from both doesn’t even begin to describe how great they were. Thank you Palmer and Josh!

Chantel Riemer

From start to finish, this was the best experience I have ever had while purchasing a car. I called ahead of time to ensure that the car I wanted was still available, and it was. The team at BMW of Denver Downtown never promised me anything that they couldn't fulfill. I worked with Tom, who was the most generous and kind person I have ever met. His number one priority was my happiness and satisfaction. I also worked with Lorenzo, the Financial Adviser, who was fantastic as well. He helped me through the painful paperwork process extremely quick! He was very thorough with all explanations of the paperwork and was nice and easy to talk to. All throughout the process, many members of the BMW of Denver Downtown team came to make sure that my dog and I were happy. Everyone was friendly and willing to help in any way they could. I will definitely be returning to this dealership for all future purchases. EDIT: I returned to the dealership to meet with a BMW Genius, Donna. She also was extremely helpful! She taught me everything I needed to know about my new car! She was very knowledgeable about the new models and was able to answer all of my questions. All around, this is a 5 star facility!

Joe Liggett

Best dealership in the industry. From day one I received incredible help throughout the entire purchase process from sales to management. Have been incredibly happy with the product, but even happier with the service center. My car was purchased under CPO Warranty, and I have never been denied when pertaining to warranty needs. The service advisor, Chris Bridges, is top notch - long history in the industry, extensive knowledge and experience with BMW, incredibly responsive and enjoyable to work with. I highly recommend purchasing and servicing through BMW of Denver Downtown.

Ryan Sedivec

The crew at BMW of Denver Downtown were helpful and quick with the trade in of my old car for a new one. Dimitri made the experience very smooth and on top of that, you have some great personalities to chat with while you wait. Thanks for a seamless purchase folks!

Nick Simington

Brandon Borja was amazing. I am a new BMW owner and stopped in to ask him a few questions. Wanted to just chat about what to do to take care of my BMW to get the best life out of it. He was honest, transparent and took the time to chat with me. Made me know I am in good hands, I will be taking my car here for all maintenance in the future and asking for Brandon every time.

Daryl Korinek

Ryan provided excellent customer service and even texted me on his day off with an update on my upcoming purchase (2022 750iX). Ryan was very available and not an aggressive salesman while he knew almost everything about the complex BMW that I purchased. I highly recommend Ryan and the rest of the BMW of Denver Downtown Team.

Yesenia Hernandez

I can’t even begin to express my gratitude of how great my experience went at BMW today. The professionalism & customer service from all employees I worked with today was superb & Kourosh is by far the best sales man! He works hard and makes you feel like his #1 priority as a customer. More importantly, I gave him my budget & he helped make my 330i BMW dreams come true. Make sure you ask for Kourosh when visiting BMW of Downtown Denver. YOU WONT REGRET IT!

Donnieca Whitfield

I had the incredible experience buying my car. Everything from my first texts and email follow ups to our run through with "Mo" to our financing with Enrique was superb. I even received follow up calls after and offers to help with any issues even a week later. The service was impeccable!! It was fast, easy and organized. Mo, Chris, Enrique, (Those are the first names to come to mind) thank you. We'll be back and we will send others. If you want a good experience, come to this lot. First class. 😁👍🏾

Daniel Gordon

I spent weeks trying to find a decent newer used truck, spoke to multiple salesmen and went to literally 8 different dealerships before i stumbled upon a listing that brought me 53 miles from home to this location. I spoke with two specific salesman here named Ryan Breda and Amin Popalzai on the phone who both were very direct, knowledgeable, and enthusiastic about helping me buy and finance my first vehicle. Once i made an appointment and came in, i was greeted with measures of optimism and kindness i haven’t yet witnessed before in any other dealership. And walking out, i was matched with even more unmeasurable amounts of kindness and the feeling of bliss and gratitude from the whole environment in which these two people created for me. And not to forget, i was granted a very beautiful truck with an unbeatable deal I strongly, purely, and undoubtedly could of ever even imagined being presented anywhere else! I will forever 10/10 recommend this dealership, my words lack for how amazing this place treated me and the amount of gratitude i have for how much they helped me, for sure will be the place that will keep me coming back!

Debbie Wilkerson

Just bought my first BMW! Evan was amazing. He helped me find the perfect, really hard-to-find car (the plug-in hybrid). The service I received was incredible!

Ann Mc Donald

My husband and I had an excellent experience at BMW of Denver Downtown. The staff is extremely friendly and helpful. We would especially like to acknowledge Andrew Stack. He was knowledgeable, pleasant, and he made the process fun and painless. We bought a Mini Cooper and the entire transaction was seamless. Thank you!

Cali Lunowa

Best BMW dealership I have been to. My advisor, Brandon, did a great job of explaining work that needed to be done, while also being transparent and honest about not needing other things. I was offered donuts, coffee, and a comfortable place to do work while I waited. Everyone was kind and courteous from the moment I walked in. My car came back washed and ready to go in less time than I expected. All around a great experience.

James Yoo

Nick was great to work with. I sent him a message I was coming in and he had the vehicle ready to view and test drive. He was very easy to work with and gave me his full attention. The dealership is nice and clean. Amin was easy to work with. Overall, a great experience!

Carlos Barrios

The staff at BMW of Denver Downtown provided exceedingly great customer service. My initial visit was for a recall on my X5. During the inspection, the staff found a few critical repairs that needed attention. I went ahead and got some of the work done. I never felt pressured during my visit - in either the service or sales department. The sales staff was able to promptly and courteously answer all of my questions regarding the newest iteration of the X5 and other vehicles. I found the showroom to be in immaculate condition during my visit. each vehicle was clean, free of fingerprints and inviting to inspect.

Krishna Bandi

I worked with Mehdi and Amin for buying X3 these guys are awesome they helped in all the aspects starting from warm welcome to until finalizing the deal. Mehdi is a cool guy he helped in me in explaining all the perspectives when we are buying car. he took care of me so very well and provided all the details Amin, is a super cool guy went an extra mile for lowering the interest rates and cut the deal what I can afford..

Elizabeth Wilson

The accessories dept salesman was awesome. Chris, I believe his name is. He was very kind. My tech savvy lady (Lauren?) that helped me with my vehicle for that hour was awesome too. We had a lot of fun! And learning all about my new BMW was mind blowing. I went from a 2008 X3 to a 2017 and the difference in vehicles is amazing.

Jeremy King

We drove up from Colorado Springs and it was worth it. BMW of Denver had the exact car that we saw online and had contacted them about. Dimitri in sales was great from the start. He had the car pulled up and was ready for us to test drive right when we got there. Dimitri was very knowledgable and answered all of our questions. The car was immaculately detailed and had a full tank of gas. It even had four brand new tires - I was excited. Shortly after that, we met Amin in finance. He was VERY helpful with our loan, warranty and a few more questions that we had. Everyone was very patient. The entire process was low pressure, respectful and professional. I highly recommend BMW of Denver Downtown. Our experience was great! We hope yours is too. Thank you.

Steve Dilk

My experience at BMW of Denver Downtown was fantastic. Doug Burnett, our vehicle specialist, took good care of me and my wife and made sure that we enjoyed our time while at the dealership. He even came in on his day off to make sure we were taken care of. Craig, the general manager, reached out multiple times to ensure that I was being taken care of and was kind enough to call the day after purchasing to be certain I was enjoying my new car. I would definitely recommend!

Kevin Kurtzner

Had a great buying experience here - Anthony was friendly, informative, and made it a really easy process. But beware, and I'm quoting this from a previous review - "once the car is yours they couldn’t care less." Customer service dropped off once I drove off the lot. Took forever to get in for the BMW Genius appointment, I called and left 5+ voicemails over a month's time to speak to the finance department about terms of my contract/warranty and never heard back. They did me the courtesy of submitting the rebate for snow tires I purchased but I never received the funds, and they weren't willing to help figure it out at all. Really disappointing experience over the past six months.

Chad Shoemaker

I had a very positive leasing experience at BMW of Denver Downtown. Justin Green was extremely professional and proactive in notifying me of available inventory. He communicates promptly, and he is very knowledgeable. Amin Popalzai was also efficient and professional working through the lease structure. Thanks to Justin and Amin!

man oto

Recently had an exceptional experience adding to my BMW collection at the BMW of Denver Downtown. I want to applaud the entire sales team for their great customer service. Above all, I want to thank Evan Andrianakos the sales executive that worked with us from start through closure of transaction. Evan is knowledgeable and truly a BMW enthusiast that is passionate about the product and knows how to treat a loyal BMW owner. I also want to extend a thank-you to Amir, Amin and Koroush for making our experience an exceptional one!

Michelle Fix-Westall

Update: the service mgr called to discuss. Great discussion, truly helpful. Revising rating to 4 stars. Original post: At first I thought it was a pretty decent experience, but now I have to adjust my rating lower (2 stars). On 2 occasions I brought my full-warranty car in with low coolant. Each time, nothing was found. On 2 other occasions I tried the other dealer close by. They couldn't find anything either. Fast forward to 2021. Now, out of warranty, my trusted mechanic says it was an obvious leak in the radiator where plastic meets metal. He takes pictures says he can tell there's no abuse and it's in a spot where a driver couldn't do anything to damage it. I call to talk to service mgr, get bounced to vmail 4 times. No reply. This market for cars won't always be this good. How they treated me will now live on this review page. Someday, when they look at why their ad budget is so high, they can look back to this review. All they had to do was to take my call and try to get the mfr to cover it. If that'd failed, I'd likely feel differently. They chose what story they want me to share when someone asks for a reference. Instead of a warm referral, I am left with only this story to share.

Jordan Kjar

Been purchasing and servicing vehicles from BMW of Denver Downtown for many years now and am consistently impressed with their level of service. I recently purchased a new 2019 330xi and found the process to be easy and fun. My sales rep, Stephen, was great. He worked diligently to find me the right car at the right price. I would highly recommend this dealership and Stephen to anyone who is in the market for a new or used BMW in the Denver area!

Samuel Sweetser

I had an amazing experience at BMW of Denver. It was quick and easy and they truly were trying to get me into the car that I wanted. Evan helped me out and it was a great customer service experience. He was knowledgeable, kind, and didn't try to sell me what I didn't want. He also has been attentive after getting the car and I will definitely be doing business with BMW of Denver for a very long time. Thank you!

Angel Feng

Highly recommend working with sales advisor, Anthony Salazar and sales director, Craig Bluhm when purchasing or leasing your BMW. They showed professionalism, went above & beyond my expectations to cater to my wants & needs. The finance advisor, Luis Ramos was great with expediting the signing quickly and recommending extra coverage for very costly replacement items. I'm in love with new BMW!

Jerry Granato

Great experience with David. He was always very responsive and did an outstanding job gaining an understanding of what we were looking for and made it happen! He was quick to locate the vehicle at another dealer and made arrangements to pick it up and get it ready for us to pick up the same day. He also made sure to move through the paperwork process quickly! All around a fantastic customer experience!

Scott Coggins

Nick Nichols was my salesperson. He was courteous and professional throughout. He helped speed up the used car process so I could make a prior commitment. I was done with the entire process in under an hour, including my test drive. Great job!

Frank Marzano

Great experience at BMW Denver. I was treated fairly and with honesty throughout the entire prices. There was no hard sell and no surprises when closing the deal. I worked with Evan Andrianakos and he was a true professional. Excellent communication throughout the process. Craig Bluhm helped close the deal with logistical assistance that can only be done by a seasoned manager. It doesn't hurt that the product they are selling is fantastic. Love my m240i!

Santa Perrigo

Today Rueben helped us pick the perfect suv for our family. He was helpful, knowledgeable, kind and patient. We weren't rushed or pressured. Other employees we came in contact with were friendly and helpful as well. The facility itself is very modern and clean. We are very happy with our purchase and would recommend BMW of Denver Downtown to anyone who is looking for a good deal/great vehicle.

Matt Lewallen

Rod was knowledgeable, efficient and easy to work with, I highly recommend!

Hayden Sabatka

I am honestly so impressed at how courteous and over-the-top caring everyone one was. I was going to the dealership to test drive a 2020 BMW X1 but when I realized it was the perfect car, everyone stayed late to make sure I left that night happy and with a new car. They were able to clean it, get through all the paperwork, and even wrap it in a bow. Michael Callahan was an amazing salesman and I would highly recommend him to anyone that asks “where should I go to buy a BMW”. Thanks guys!

Christopher Marks

I shopped online for a used BMW at this dealership. I found exactly the right model with the right colors and options. I asked a lot of questions on the phone. I requested pictures of any paint chips and dings that did not appear in the online ad pictures. I didn't want to fly to Denver just to be greeted by unacceptable surprises. After viewing the 'ding' images I decided to move on. Even though he lost a sale, my salesman did the right thing and I appreciate that very much. In the auto business honesty often seems in short supply- but they have it at BMW of Denver Downtown.

Bryan B

Great service and communication. Connor Macdonald is an excellent service advisor in both customer service and communicating the service needs of the vehicle.

Andy Davis

Jack Reitz did a fantastic job from start to finish. His personable, easy going style really resonated with me and made the sales process much more enjoyable. On top of that, he was knowledgeable and passionate about BMW's products, and he was very engaged and responsive throughout the process. In fact, he has continued to stay in touch with me post-sale to make sure everything is going well and to answer any questions I have as a new owner. While there were a few minor bumps at the end of the sales process, Amin Popalzai handled them with transparency, professionalism, and with the customer experience top of mind. And this doesn't even get to the car itself. It's fantastic, and I couldn't be happier. Overall, I was very impressed with the team at BMW of Denver Downtown, I love my new car, and I'm excited to be part of the BMW family! Many thanks Jack and Amin!

Michael Hutchinson

It’s was VERY PLEASANT!! This is my first BMW and the staff members I did interact with with were very polite and respectful. I would recommend this BMW dealer to anyone and I am now a life time BMW person. Anthony S. Is a superstar at making people feel comfortable. An have to give a shot out to the finance guy!! Super fun person!

Jake Gunn

Their salesman David Cadena was AWESOME to work with. He did a great job walking me through the process of purchasing my vehicle. He was honest, respectful, and great at communicating with me. Also, Stuart Hall who works in service was great to work with. He answered all my questions and did everything he could to have a great experience. Good work BMW of Downtown!

Yugandhara Kulkarni

I’m glad I chose this place to buy my 1st car. I started looking out for options to buy car and visited this dealership. I ended up selecting one 2018 CPO 320i which was good for my budget. By the time I got approval from the bank, the car was sold to someone else. I was communicating with Andrew Stack in the process and he made sure that I find the best possible deal. I ended up purchasing another 2018 CPO 320i as my first car. I was a little nervous to drive it home when I bought it. Andrew with the help from Evan delivered it to my home. Appreciate their time, efforts, and commitment. I strongly recommend this place they have some really good deals and really good people around. Couldn’t have been happier.

Arturo Montano

Bought a certified used 2019 Tacoma TRD off-road from here, had a great experience. Dave Williams was exceptionally helpful but I never felt pressured and this truck had everything I was looking for at a very competitive price for the miles. Would definitely recommend BMW of Downtown Denver to others looking for good certified used vehicles of any make.

Hima Yapa

I recently had a fantastic car buying experience at BMW of Denver. I especially liked the quality of service they offered and how I was never pressured into anything I did not want. Their selection was fantastic and our sales person, Andrew Stack was the consummate professional. It's been about 6 months since the purchase and Andrew still checks in on us to see if we are still fully satisfied. Any issues or questions we had were resolved in a timely manner. Ryan Sampson handled our loan and he made it a breeze to get the paperwork done and got a fantastic deal for us. I can recommend this location wholeheartedly for anyone looking for a BMW.

Eric H

BMW of Denver Downtown provided my wife and me with a first-rate experience throughout our purchase process. Ryan Breda was great to work with and we would highly recommend him to others. He was knowledgeable about the vehicles, accommodating of our requests, and super responsive.

Robb Horen

I purchased a CPO BMW from an out of state dealer. When I received the car, I was unfamiliar with the operating system so I contacted Murray BMW of Denver to set up an appointment with one of their specialists, a BMW Genius. The process was remarkably simple and I was impressed with the level of professionalism of the staff. My appointment with Brittany Green was fantastic and she was able to familiarize me with the nuances of the car in a timely and proficient manner. I was very pleased with the experience and I look forward to having my vehicle serviced by Murray's expert staff. Also, the new facility is absolutely beautiful!

Chike

I had a great experience. Nick was a great sales advisor. He was knowledgeable and friendly and made me feel comfortable enough to make a purchase. I give this dealership my highest possible recommendation.

Edwin Garcia

Rod is the best guy there. He always kept me up to date throughout my car purchase and made the whole process go smooth and simple.

Ryan Morgan

9/11/2020 I purchased a car in mid June 2020, and I am still waiting on a title. It has been over 3 months. They are not communicating with me anymore. They will not return my calls, or my emails. Their response is they are just really far behind. Buyers be careful! I will update this review as the process continues. I am out of state so I can't just swing by to talk to them. 09/15/2020 4 days after my initial review, Ed to the rescue. With the title in hand I was able to register my car the next day. I emailed Ed the General Manager separately and he apologized for the delay, lack of communication, and to refund me any fees I incurred. I just wish someone else on his team could have easily kept me in the loop. I don't know if I jumped over others in line to get their title, but the length was getting a little much. Other then this big debacle, the process was great. My sales rep Ethan was nice enough to pick us up at the airport as well, to save us the $60 ride to the dealership.

Clairissa Ngo

Today I brought in my car and I explained that the last service provider I dealt w/ wasn’t the most professional, and I didn’t have the greatest experience. I got a new service provider named Ronnie Alberty and man did he go over the top for us! He took care of the last problem that we had and made us feel comfortable of leaving my car with BMW again. He really made sure that we were taken care of and explained everything so thoroughly. To be honest I will want to continue to work w/ him and deal w/ him each and every time I come in. He gave us customer service at a peak.

scott sugg

I bought a used BMW 325xi from BMW of Denver Downtown about 12 days ago. I did not have a warranty on the vehicle. The car was clean and was in good working condition. About 10 days after I had bought the car, the service engine soon light came on. I thought it might be needing an oil change so I had that done but they could not reset the alert. So I went to auto zone and did a quick diagnostic check on the vehicle. The code came back P1449 -diagnostic module tank leakage (DM-TL) pump current too high. So I called BMW of Denver Downtown although I knew I didn't have a warranty on the vehicle. My sales rep (Michael Callahan) told me to bring it in and they would take a look. I took it in yesterday. They ran diagnostics on the vehicle and it showed the alert listed above and a few other items and the estimate to repair ended up being $1780 and change. Michael spoke to the sale manager and service they took care of the issues at no cost. With no warranty this is not something they had to do, but they did the right thing for their customer. It was very much appreciated and would recommend if you are looking for a BMW or have work that needs to be done, this company showed integrity and I would recommend them.

Tyler Clausen

Found a great ride and had some lovely service including bringing the car to my home to test drive. I had talked with the salesman about fixing two minor windshield cracks before we took it home, to which he said that would be no problem. We didn’t notice until after the purchase and about to take it home that the cracks had not been taken care of. After emailing the manager and having my wife call the salesman, we have heard nothing back after two weeks. A little disappointed in the lack of service one the exchange of money had been made. Not so sure we will be going back to BMW DD for another vehicle. Thank you for the great find, though.

Jan English

We just leased our BMW X3 and are thrilled with our car. Evan Andrianakos was our salesperson and he made the process super easy. Evan let us do a test drive on our first visit. Then he was very helpful with quick communication to answer questions etc. after we made our car decision. The no pressure, professional approach was terrific.

Don Love

Wow, wow, and wow. From the time I walked into the BMW of Denver dealership to the time I left with my new ride a white (330I), the entire experience was amazing. Never have I ever owned a BMW and my sales rep treated me like gold. Seisho, was extremely patient and caring towards my nervousness and answered all my questions even if I asked them twice or three times. He took great care of me and has earned my loyalty to this dealership. Ryan in the finance department was very professional, he made the end run of the buying of the car effortlessly. He is a funny gentleman. He never tried to force unwanted options at me. He did make sure I looked at all the necessary options that would secure a safe ownership of my new car. Melanie, a BMW Genius specialist spent a lot of time with me teaching all the things my car has to offer. It was just another moment in time with someone from this dealership who offered great customer support. Every person that I came in contact with at this dealership was Genuine and curious. I will brag on this dealership and its personnel to everyone that I run into with my new ride. Sincerely, from me to you at BMW of Denver, thank you.

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