Reviews of Castle Chevrolet of Villa Park. (Car Dealer) in Chicago (Illinois).
Castle Chevrolet of Villa Park
400 E Roosevelt Rd, Villa Park, IL 60181, United States
Description
Information of Castle Chevrolet of Villa Park, Car dealer in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
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Reviews of Castle Chevrolet of Villa Park
Jennifer Garcia
Just purchased a Chevy trailblazer 2023!
Chevy at Villa really took care of me I was assisted by Ulises , Alejandro and Gabriel who made my process go smoothly they are very professional! Most of all thank you for answering all my questions honestly and helping make this difficult process a smooth one.There was no rush or sales pressure, no price surprises and out of all the dealers I visited they were the first and I had to come back because they kept their word , plus they helped me get into a car that is actually hard to find. I gotta say they really went above and beyond and I see why their customers return because I sure will ! Thank you guys!!! Car prices are through the roof but they are reasonable ! If you’re looking for a new car visit them in Villa park , they will definitely take care of you 👍🏼
Steven Kim
Thanks Steve L. ^^!
I just purchased Two of Chevy Colorado 2022 today.
He really take care of me.
He is answering all my questions honestly and helping.
And the car prices are really GOOD!! If you’re looking for new car visit them in Villa park , they will definitely take care of you 👍🏼
Thanks Steve L. ^^!
Schena Jones
Upon my arrival in the lot I was greeted with a pleasant smile and greeting. It was my first car off the lot and I was extremely happy with my experience. My sales rep Alex was so helpful and patient with me. I didn’t know what to have or anything but Alex was a champ with it. After he broke everything down told me what to do and my options I had everything he needed to get me my car.
I am so happy with my choices. Car dealership and Car, Thank You
Lasik Motorsports
I called regarding a 2023 Chevy Traverse RS that I found on Chevy website search. I first spoke with Vanessa and she later texted me info. That night Tom Dow called me to explain a question I have and after talking for a bit I decided to put a hold on the car to drive 2 hrs the next night. Tom set us up with Alex Rocha and he was Top Notch!!this is a dealership who have salesmen that know their product he helped us through the process and we took the vehicle home. Would highly recommend.
Gladman Perera
I recently moved form Minnesota to Illinois . I have to say that my experience with Castle Chevrolet Villa Park is outstanding. I wanted to sell my use car and buy a another vehicle. I have to give five stars to Alejandro Rocha ( Alex ) Sales & Leasing Consultant who help me from the time I stepped in to the showroom. He is very knowledgeable and excellent customer service. His professionalism and guidance help me to get my things done so quickly. Also other staff was also very helpful. I don't hesitate to recommend this place for anyone.
Thanks for excellent customer service.
LaSaundra Weaver
Great customer service kept me informed on my car. I did not buy my car from this dealership, but I did purchase the old one from them. Loved the service so much I decided to continue to keep coming. I came in for a simple oil change. But also needed a new tire because there was a nail in it. They let me know what needed to be done to my car before doing anything as well as, prices up front.
Delilah Elizabeth
Alex Rocha was my advisor, he was awesome!! He was very friendly and knowledgeable and told me everything I needed to know about my 2022 Chevy Colorado! I am so in love with my truck and I couldn’t be more happy that I came to Castle for all my needs! I am definitely going to be a loyal long term customer! Thank you so much to Alex Rocha for all of his help!
Sara Mastan
After visiting many other dealerships, I had come to this one in which I was welcomed by Steve L, who was by far the friendliest sales associate I had met. Although he was still new, he was very knowledgeable. We were able to successfully order the car that I wanted and he made sure no question was left answered. I recommend this dealership to anyone who is interested in purchasing a vehicle.
Alexis Garcia
I came here to purchase my Chevy Traverse. Everyone at Castle Chevrolet was very kind and helpful! I would recommend anyone to come here! The communication leading up to my appointment time, was great. Upon when I arrived to this dealership through the time I left, was an easy process of purchasing my new car! Alex was my sales guy, and Trae was my financial guy. Both, Alex and Trae had wonderful personalities, communication, and both showed that they have passion for their jobs here at Castle Chevrolet. Again, I would recommend anyone to come here if they're looking to buy a vehicle!
LaMonica Greyer
Steven L was great when I first arrived. He asked me what type and kind of car that I was interested in and he showed me a truck which is 2016 truck and he made the sure that I understood everything about this truck and he’s was there to finished to the end. Thank you Steven L. I’ll definitely will let people know about you and that dealership. Thank you for everything that you have done on 12/17/22.
Ramonita Malave
I always get my oil change service done here since I bought my car here almost 3 years ago. Now my ac went out and they had to check it. Dan was the service rep had gave me 2 different quotes that wasn't under my warranty that I learned but other than that the service was great and my car is nice and cool again!!! And he called the next day to see how the car was running. Great service from Dan!!!
Karina Martinez
Alex Rocha here at Castle Chevrolet was/is such an amazing help. Helped me find the best deal/car in my price range with all the features that I wanted! Alex will assure that you find what fits you best with great recommendations and help. If you are ever in the market for a new vehicle ask for Alex!
Pam Sanchez
I visited Castle with my family and was greeting with amazing customer service, off the bat everyone seemed friendly. Gabriel approached us and had the patience to help answer all our questions and was very detail oriented on vehicles and what they had to offer. I will recommend my family and friends, to this location so far it has been the best at providing excellent service.
Travers D Miller
I’ve been part of the Castle family since 2014. I‘ve always enjoy my time there whether it’s purchasing or just coming in for routine maintenance. Anthony Fajardo, service advisor, is the best. He’s always friendly, very professional and always ready to help and provide the best solutions at that particular moment. Please take time to recognize him as one of your exceptional employees…
T W
5 stars if not more! Satisfied 100% Dan P. in services was so helpful over the phone and answered every question I had as well as helped me to understand additional things I should look for and be aware of. Even though it was a phone call I will absolutely be coming in person to continue and possibly make a vehicle purchase. I wish every company had someone this helpful to interact with costumers!
Travis Kinsey
Alex Rocha is the guy to ask for! This man went above and beyond for me to get my car. I have bought 2 cars from Castle and Alex killed it both times! Thank you again sir for your hard work and the time you put in to get the deal done! This is a top notch place!! Thank you Castle!
Laura Silvera
Thank you for all your help on getting my new car Chevy Trax. Specially to Javier Gamboa, he is an excellent sales guy that always tries to do the best for you.
Guan Xin
just get a new car today, Steve is a very nice dealer. He is very kind honest and helpful. This is my first car which my husband buy for me. Very happy Steve help us to learn about everything. Good experience!
Lorna
Dan was very friendly and helpful from the time I pulled in to the service area. He said my car really in need of oil changed, new filter, etc. And asked me to wait in the waiting room where coffee is self served, just what I needed. WI-FI was free so it helped me forget the waiting time! Great service 👍 …
Danny Novakovich
Javier is a wonderful salesman and very personable. He was very professional and straight to the point when going over options and financing. I would recommend him to anyone in the market for a new car. Exceptional service!
Kevin Klein
Staff very helpful throughout the car buying process! Marc was our salesman, he kept a great line of communication with us, even checking in a week after we made the purchase of our new vehicle to make sure we are satisfied.
James Volenec
I had to bring my 2019 2500 Durmax in for some repairs recently. I had previously had a bad experience at a different dealer so I was hesitant about scheduling additional work even though some of it was warranty work.
Dan, my service advisor was great.....what a departure from previous experiences. Not only did Dan guide me through the repair process, but he also worked with me on getting me my truck back quickly, and making the repair work as cost effective as possible..
Harriet Costabile
Went looking a certain SUV met Gabrielle Sanchez and had the best experience. Gabrielle did everything to make my deal happen short of standing on his head. I’m a repeat customer and would go to Castle again and see Gabrielle. Oh yea Katie in financing was also very pleasant to deal with. If your in the market for a new or used car take a ride to Castle Chevy in Villa Park.
Recently I have dealt with Marlex in the service depart. He was very helpful and honest.
Roushonda Morrison
Friendly, fast service. They checked my vehicle to see if any other services were needed. I was pleasantly surprised nothing else was needed. Usually I get talked into a filter change, or something like that. It makes me believe I went with the right choice this time when I bought my car! Thanks Castle Chevrolet!
Emma Perez
I came in last week and everyone was super welcoming and helpful. Jonny had helped me choose the perfect car and I could say proudly, no one couldve done it better! He was very patient with me making sure I walk out 100% Satisfied and very nice to work with. Definitely will be back here again! Thank you guys!
L. Sykes
I was professionally greeted by Dan when I arrived. Dan was very warm and personable. Services performed 30K maintenance as well as few more that were required but hadn’t been completed due to the pandemic and vehicle not driven that much for almost two years. Dan P. explained why these services were needed. Car was ready at the time it was promised, washed, vacuumed and ready to go. Car still runs smoothly as when purchased in 2017. Thanks Dan!
Bobby Helf
Could not have asked for a better buying experience. Javier went above and beyond to ensure the car I was looking for had everything I wanted. Very smooth and transparent process. Will be going back to Javier and Castle for my next purchase.
James Gennett
I want to give a special thanks to my salesman Jonathan M and Trae the Finance Manager for working with me to complete my financial goal. They were easy to work with and made my purchasing process a breeze! Highly recommend anyone to come here and work them!
Max Ostrowski
Alex Rocha was incredible and very easy to work with. He was knowledgeable and extremely polite. He was not your stereotypical "pushy" salesman and was very patient when it came to me making my final decision on what vehicle to purchase. I would highly recommend requesting Alex to assist you at this dealership!
Vin Long
Excellent customer service, Steve Lore made the whole process of selling my car so easy. Other dealers tried to low ball me but not here. Bring your used car here and ask for Steve, he will definitely take care of you.
Nathaly Franco
I had the pleasure of working with Jonathan Medina . He was so patient , energetic , and knowledgeable! Definitely appreciated all the hard work he put in to make my car buying experience as stress free as possible ! If you’re ever at castle Chevrolet I highly recommended asking to work with him :) thanks Mr.Medina !!!
Randy Reichel
I have bought many vehicles in my life, and I must say Castle Chevrolet in villa park was a great purchasing experience! My Salesman Alex Rocha was a real help, didn't try to force anything, and even after purchasing my vehicle, I had an issue with it a couple days later. I talked to him, and he had the issue resolved very quickly! The finance guy Trae,had me in and out in like 30 mins, explained everything to me.. Good guy, and Dan in service took care of the issue with my car. Even had to send it out somewhere to be fixed, and had it back quickly! Hard to find dealerships like this now a days... They treat you like family.. Not just as "another customer "..
Dave Geisinger
Brought my car in for its service appointment and as usual everything got done in a nice timely manner. My service writer Dan took excellent care of me keeping me updated and informing me on some future work that my car might need. Another good Experience at Castle Chevy of Villa Park ! Dave
Dan Charal
Went here for an oil change on my 21 Colorado ZR2 and Dan from service reminded me about my 25k mile service. He took the time to explain what was included with the service and tailored it to what I did/didnt need. I was kind of on a time crunch and they still had me out in about an hour and a half. Took care of my truck, plastic on the seats and paper floormats so it didn't get dirty in the service bay. I didn't purchase my truck from here because I didn't live in the area at the time, but I will definitely be returning here for service.
Wasn’t harassed when I walked the sales lot to kill some time and look at the new Silverado ZR2. I was asked only once if I needed help or had questions to see the fellow at the sales desk. Great experience overall. Thanks guys
Gary Gron
I had a good experience purchasing a new 2022, Colorado ZR2 my salesman
Jonathan was not pushy . very patient.
So if your looking to purchase at this dealership and you wanna feel comfortable Then ask for Jonathan
He will do everything you can to make your sale as pleasant as possible
Mecca Ryan
From the minute I stepped in the door, I felt like I was with friends. I not only purchased a car from Jonathan, 5 days later I totaled it and had to go back. There was no question that I wanted to go back to Castle Chevy and work again with Jonathan. He and the whole team were so kind, understanding, and even joked around with me to make me feel not so sad about what happened to my first car. Jonathan was VERY helpful, made it fun, and I did not even sit around that long. I will always go to Castle Chevy for years to come thanks to Jonathan.
Jaclyn Palermo
Tony is an amazing service manager, my cars oil was changed and tires were rotated. The service did not take long at all and I love the new GM rewards program which makes it easier to use your points for service!
Edkpay
Just had a great experience selling my car here today. Sergio and Marc Ford did a great job. Marc was efficient, professional and friendly! I recommend this dealership highly!
Kristie Kennedy
It was one of the best experiences I’ve had buying a new car. I loved my salesman Javier, very straightforward, and honest. I would definitely refer my family and friends.
Maronda Hill
I made an appointment for an oil change. Marlex was super helpful. He was knowledgeable and gave me honest answers to my questions.
Honest and helpful is a plus in my book.
He seemed to be the only one willing to help customers
Julie Asprooth
We had a great experience dealing with Steve Lore as our sales representative making sure we Drove home in a kick Butt Chevy Silverado Custom , crew cab . Which gives us lots of leg room and the best part is plenty of space for Big car seats for Grandkids , which just made our day . The staff is incredible and very helpful. Also the manager Roger Ramirez and Finance Director Trae Jones are the best in their field that I have seen. We took road trips to several Chevy dealerships and this one was # 1 choice by far . Professional, knowledgeable, friendly and Greg and I feel they were honest with us and truly cared . Julie
Erin Brezinski
Alex Rocha and the team at Castle were just wonderful. I purchased a new 2022 Equinox and am so happy with the purchase. Alex made the transaction easy and fair, helped us set up all the new features including Apple Car Play, and even scrubbed the old plates so they look nice on the new car. Thank you for a great car buying experience!
Lillian Beal
The staff was understanding when I presented my car, installation of my new tire was completed professionally and they even cleaned off my car, aired my other tires and returned the little donut (spare) back in the correct space. It was done efficiently and timely. Thank you Castle Chevrolet!
Mary Everman
Dan P. Was real helpful and texted me to let me know about my car and when it would be ready. Mike P. Had a job to do and did a great job. Sherry Your cashier was friendly and sweet.
Marian Castro
Thank you Marlex for taking your time and explaining what I needed to fix and get my car ready for winter! I’ll be coming back for sure! Great Customer Service :)
Jon W
I brought my Chevy Traverse for service and as usual a great experience. Great people works in the Service Department. I want to especially thank to Dan for all the help and ongoing updates when my truck was being serviced there. I highly recommend the Service Department.
E Wesley
Kind of a different review, but my name is Errond, a Senior Sales Specialist at Swope Mitsubishi in Radcliff Ky. I had the pleasure of taking an out of state sales call from Mr. Steven Lore. One of the coolest salesmen I've had the pleasure of meeting. He traded in a Genesis G70 for my Lincoln MKZ Hybrid. Pleasure to work with, and a special thank you for your business.
Sami Khan
Sell my car 2018 Honda Accord 2.0T at this location. As my car has less that 10k miles, Caste Chevy gave me a pretty good deal, which i accepted. Shaun Grabavoy helped me getting whole process completed swiftly and hassle free. He has a very friendly attitude towards customer and he knows how to take care of them professionally. I am really impressed with his professionalism and will definitely coming back for my next vehicle.
Angelo Rita
Our family is very happy with our second car purchase. Katie was fantastic. Everyone at Castle was very kind and friendly. I really wanted a car dealership where I felt confident in my purchase. Castle Chevrolet did that.
Janet Reyes
Excellent Service!!! Transactions is fast before I even finish my coffee that Alex made for me.Alex made it so easy , very knowledgeable of what he does. Highly recommended.
Carlos Banuelos
Liked the service i was provided... Alex was amazing he was professional he did a great job as a sales person... I highly recommend this location for your car needs.... I drove out with an amazing car... Love it.... Thank you guys specifically Alex for helping me out...
Veronica Lewis
I recently visited Castle Chevy in the service department. Marlex is the service professional that helped me. Marlex is very knowledgeable and very professional. No matter how busy they are. He is always patient and explains in detail what’s going on. He follows up and is very thorough. I really appreciate the excellent service Marlex provides.
Axel Torres
Both Fernando and Alex were very helpful during the process of financing a car. The vehicle I was looking at did not have a remote start and they were kind enough to add it on the deal at no cost. Everyone was very friendly highly recommend Castle Chevrolet.
Colleen Krauch
As always very good experience doing business with Roger Ramirez. Go see Roger for your automotive needs. Been doing business with Roger for many years. Clear tell it like it is no b.s. kind of guy. You, the Mr. and/or Mrs. Miss will like and/or love it.
George Sanchez
We bought our son a truck here a month ago and what a great experience, transparent, easy and painless. Gabriel was amazing! Showed us all our options and was very patient. 10/10
Jo Hi
Had a great experience when searching for a new car! Trae, the imperial ruler of the finance department was hands down the easiest person l've ever dealt with at a dealership! Would recommend to anyone!!
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Jennifer Guerrero
Outstanding in every way! Roger Ramirez was such a helpful salesman he took care of me right away. He found the perfect vehicle for me without the hassle of feeling overwhelmed, thank you for the great experience.
Dorothy Petrik-Simon
I have to say Tom Dow is amazing! If you need any help with finding, buying, leasing, or even service done on your car, he is the man to talk with. Tom is very responsive, to the point, and caring about what he’s doing for your car buying experience. Any time I needed maintenance on my car, as a busy working mom, Tom would help accommodate my schedule. He would have a car brought to me and took my vehicle in. He would also have it returned. He is very cordial and completes the car buying process seamless! Highly recommend!
Jordan Horwitz
Jeff Vicari was awesome and very easy to work with. He was knowledgeable and extremely polite. He was not your stereotypical "pushy" salesman and was very patient when it came to me making my final decision on what vehicle to purchase. I would highly recommend Jeff to anyone looking to buy a car in the future!!
David Milburn
Castle Chevrolet provides an excellent service experience. They accurately price your repairs, make sure to look for any other issues and inform you while your vehicle is in service, and deliver your vehicle when promised. Dan Piszczek is a pleasant and detailed service writer. Most appreciated, was Dan’s phone call the next day to ensure that everything was in order with my Tahoe and that I was happy.
Bill Harper
Just wanted to give credit where credit is due!
I had an excellent experience getting my car repaired at Castle! Marlex Rodriguez was both courteous and professional, going the extra step of getting a loaner vehicle for me while parts were on order, and also showing me pictures of the 2 broken springs I had on my vehicle. Great Job!
Suzi Hicks
By far the most friendliest, helpful dealership I have been too. I called them after my car wouldn't start. They were the closest Chevy dealer to my work. It was such a pleasant experience. They were quick too. I highly recommend them!
Took my car in for an oil change. Dan was great.
Raad Mohammed
I’m very thankful and appreciate Mr Mike Castagnino, when he heard about my problem he helped me with everything he can and helped me change my car. He was very helpful to work with. I appreciate his work.
I would give him 5 stars.
Patricia bradley
I just recently had my car service at castle dealership like 2 days ago when I tell you the customer services is outstanding i soho h I could give them 10 stars . I work with a service consultant by the name of Marlex Rodriguez he was so helpful to me and very knowledgeable.
My car was fix in a timely matter he stayed in touch with the entire time . He even offered me a ride home because I had no other transportation which was with a company vehicle. If your ever looking to buy a car please go and visit them . They will treat you like family and I can stress ls enough how marlex was a life saver . You rock mr . Rodriguez you are outstanding. Great service 😊
Amber Tylka
I work at Thorntons next door and just simply mentioned to Alex about wanting to trade my car in for an SUV! He was awesome, told me to stop on over and he will help me figure things out! He helped me figure out which car, color, ect. He was patient and very helpful when I had my almost 3 year old running around the dealership lol. I'm very excited to say I'm the proud owner of a brand new 2022 chevy Equinox! He made sure I had all the features I've been wanting too, like remote start!
Tenisha Johnson
I just got a new Tahoe from Castle Chevy and Villa park! My salesperson was Rocha, he did an outstanding job of getting me an awesome deal. My finance manager was Trae Jones. He got my interest rate down to 3.99%. I highly recommend going to Castle Chevy of Villa Park to get the best deal in the Chicagoland area!
Genny Rodriguez
I had a 9:30 appointment and they didn’t take my car till 11:30. It was an oil change only . That’s way to long to have to wait. Need to do better with scheduling times.
Peter Spear
Gabriel helped me out when I was in need of a new car recently and it was a great experience. I had some minor speed bumps on my end and he took care of everything. Helpful, efficient and most importantly, incredibly trustworthy. What usually is a stressful situation was the opposite. I highly recommend that anyone looking for a new car stops by Castle Chevy in Villa Park first, and asks to speak with Gabriel.
Lindsey Enzor
Alex Rocha was such a great help and took the time to get me into a car that worked me financially as well as the features I was looking for! If you're looking for a car go see Alex @ Castle! Thank you!!
Rosein AuroraIL
I would recommend seeing Shaun Grabavoy for your car buying needs at the Villa Park location. He was really professional. I was looking for a new Chevy specifically a Trailblazer in a certain color and style. After discussing the current inventory situation and looking at the other SUVs in the line he proposed a used Trailblazer in the color (blue) I really wanted. He gave me the time to make an decision on my own. I was able to take home my new to me Trailblazer home that same day. I am in love with the car. Again Thank you Shaun in Sales and the whole Castle family.
Patti Kavalauskas
We all know car shopping isn't the most pleasant experience. Today we went to Castle in Villa Park for our first stop. Naturally my husband and I gave each other the look and said "here we go" when approached by the salesman. To our surprise Gabriel(sales consultant) was so genuine. He wasn't overbearing, arrogant or pushy. He gave us facts, shared some stories and was someone we would have loved to buy a car from. Unfortunately the car we test drove was sold right when we came back to the dealer. If you are in the market for a Chevy, visit Gabriel! You will not be disappointed!!
David and Patti Kavalauskas
joshua lopez
Very well mannered, was greeted very respectfully. Big shout out to Alex and Ulises for their assistance. Would definitely recommend.
Bryona Johnson
Alex Rocha was the best! I was in a tight spot but he was determined in making sure I drove away in a vehicle….AND I DID!!!! So many thanks to Alex and also Trae Jones. I love my suv!
Mark Williams
Just purchased a used vehicle from the team here at castle Chevy. Very pleasant experience. Joe Gotch in sales is easy to work with and zero pressure. He will make sure you are in the right car and fits your needs and wants. I’ve used their service department on my other cars in the past and loved it! Now I’ve seen their sales/finance side and still love it! Must be doing something right over there 😁
alana valderrama
My husband and I visited Chevrolet of Villa Park to discuss possible trade in and purchasing of a new vehicle. I was welcomed by Dave who introduced us to Shaun who not only sold us 1 car, he sold us 2 that day. He was very knowledgeable, listened to what we wanted provided mutiple options for us to test drive and was a pleasure to work with. The financing was a smooth process and Dave provided us with the best financing option available. I was very pleased with all the services that were provided by Dave and Shaun. I highly recommend them for my car purchasing needs. I will be going back soon to purchase another vehicle for our daughter and I have no doubt I will be satisfied.
timothy vogt
While I didn't buy from there, because I found the EXACT thing I wanted at another dealership. My salesman Fernando, made it a tough decision til I signed the final paperwork. He wasn't trying to shove paperwork in my face after saying "I'm here to look at...". And when we went to take a look and drive it, we had normal conversation, not just numbers numbers numbers, trying to make the sale. And he was honest about it if he didn't know something about the vehicle. But questions I had, he went and found answers for!!
Fernando is a difference maker, and the next myself or a friend is looking for a vehicle, Fernando is the guy we're going to!!
Vince Ippolito
Javier did a great job and made the experience very enjoyable. He was a class act, and would recommend him to anyone of my clients or friends.
hien nguyen
Went in try to sale my old car and Steve Lore was really helpful and the transaction was smooth, he kept me update on everything, ask for Steve Lore
Phil Loiewski
I’ve leased three vehicles, now four, from Castle over the years and this was the best experience yet. I walked in unsure if I should purchase the Malibu out right or if I should continue leasing. Alex Rocha presented the options and I ended up leasing a Trax which is much better than the Malibu. Trae Jones was very helpful with the financing and everything was completed and transferred in no time flat. Thanks again!
Nancy ENK
Eddie was so helpful! He was able to help me and my family with the perfect car for us in a very efficient manner! I am usually hesitant to go to new dealerships, because you never really know what could go wrong, but as soon as I spoke to him, I could feel that he was just trustworthy. 10/10 recommend to any moms worrying about their family's new car!
P. Araya
It's been almost a year since I bought my Lincoln MKZ from Castle. I have not been disappointed! From the online postings Castle provided to the test drive (without a Castle chaperone!) to the no nonsense financing negotiations, the entire process was pleasant, and shattered my previous (ugly) car shopping experiences. But I'd have to say it was Gabriel SANCHEZ that really sealed the deal for me. He was knowledgeable, likeable, but most importantly honest. There was no pressure on his sales pitch, but he also didn't miss a beat. The guy is good!
And so is the Lincoln!
Thanks Castle.
P.
gymrej11
Had a awesome experience at Castle Chevrolet! quick and professional. Had the car shipped from the deanship to my house within 5 days! Alex the guy that was with me the whole time making the deal and getting things set up was great!
chris tan
My car tire blew in front of the dealer right before service was closing. They took my car in and were able to replace the tire within an hour. Patryk in parts was able to locate the tire from a local warehouse and got it there in time for service to get me back on the road. Thank you patryk and Castle team !
koukitype180
I want to share what a great experience we had at Castle Chevrolet! Katie helped us out when we got there. She is a wonderful sales person with a great attitude. She showed us a few cars that were within our budget, wasn't pushy at all, and answered all of our questions. The vehicle we wanted had a few engine codes (Check Engine light) and she notified us right away. Even showed us the codes to see the seriousness of the problem. I am a certified auto technician so I knew that it want a big deal. We all went on a test drive and decided to close the deal! Very smooth and pleasant experience even though Katie was running around helping other customers. She's definitely a hard worker and I can really appreciate that as a blue collar guy. Thanks again to all the folks at Castle Chevrolet in Villa Park especially Katie! You rock!
USMC
I stopped buy for service and was waiting in the show room. When I was greeted buy a Castle employee , Tom Dow was his name. He took the time to introduce himself to me and inquire if I was being taking care of to my satisfaction. I told him I was and was just there for an oil change on my old truck. Tom asked if I'd seen the new 2022 Silverado's. He took time out of his busy schedule to show me some trucks and explained all about the new features in them. To make a long story short I'll be bringing my wife back with to puckout a new truck. Thanks Tom
Jorge Ortiz
I wanted to thank Roger Ramirez for directing me too service. Small gesture I know, but walking into a new store and new to the neighborhood, it goes a long way. Even got me thinking about trading in my 13 Tahoe. Seed planted, that's for sure.
Channe Ford
I came here to trade my car in last month. I am very satisfied. My salesman Marc Ford was definitely helpful in every area. Picking the right car and the right car that fit my budget.
Monique Payne-Cardona
Javier SAVED me. I moved across the country and needed a car ASAP. He went through many options with my family and I until we found an option best for us. He made us feel very comfortable and was completely transparent. Highly recommend!!! Also a shoutout for Nate for answering my phone call promptly and knowing exactly what cars were available on the lot! Thanks Castle Team!
Dean Lapcewich
Anthony is my go to service writer. He is knowledgeable, personable, and keeps me informed of the progress/issues concerning my vehicle.
Don't let him leave.
Kevin
I don’t normally post a review, but I felt the young professional that assisted me last week was worth mentioning, JONATAN MEDINA. Car buying is stressful, especially for me, but this young man went out of his way to ensure that all my questions were throughly answered and made me feel valued and respected. I’m very happy with my new car and confident I made the right choice, and I owe it all to him. If you’re thinking of buying a car and want to have the same experience I did, go see Jonathan Medina at Castle Chevrolet of Villa Park!!
American 1
I had questions regarding accessories for my 2015 Corvette so drove to Castle Chevrolet. I arrived at Part’s Department and was greeted by Michael. I had a few questions and concerns regarding car covers and additional items. He was extremely knowledgeable and answered my questions promptly. I appreciate the customer service and professionalism I received from him. I will definitely be back if I need anything else for my vehicle.
ignacio vargas
Alex Rocha was phenomenal, highly professional and listened to costumers needs and must haves. Joe made the car buying experience pleasant and hassle free, he was at all times looking for the best possible outcome for his customers ( including myself), and would go to bat for his customers to ensure a fair and satisfactory final result.Both have excellent customer service ethic , and would highly recommend them both for any future car buying experiences. 5+ stars & A+++ for customer service and 2 thumbs up for making my car buying experience remarkable.
Esperanza On2
Had the best car shopping experience with the good folks at Castle Chevrolet in Villa Park. Having done lots of research on new car values as well as what to get for my trade in helped make the negotiation process head ache free. We were in and out in less than 2 hours. Be wise - take time and do your homework, then come to these guys.
Debbie Kerekes
I saw a Toyota C-HR on the website and I had to have it. I couldn't get there until the next night and they held it for me and had it all ready for me when I got there. Javier was so knowledgeable and made sure I drove away in my beautiful new car. Trae in financing took his time to make sure that he got me everything I wanted and that I understood everything. These guys here are the greatest!
Bill Pransky
New car inventory seems to be improving. Orlando Morales did a great job of presenting the available, on-hand inventory of 2023 Blazers. He reviewed the difference options on the 4 vehicles and was knowledgeable with all the available options and systems. Katie Jasionowski was great in reviewing all the paperwork and processes. She walked us through available warranties and explained all the charges, taxes and fees. Good team of people.
Carlos Santiago
Went in to buy a Camaro 2SS they had coming in and was amazed at the level of customer service provided by Alex Rocha and the finance team at Castle. Had a slight hiccup along the way but nevertheless Alex was always very responsive and friendly. Wouldn’t hesitate anyone looking for their next vehicle to go in and ask for Alex Rocha!
cory riggs
Had a great experience with castle Chevy!!! I had the pleasure working with Mr. Rocha he definitely made the whole car buying experience pleasant, if your in the market I definitely recommend working with Alex Rocha !!!
Chio Garcia
As always Tony Fajardo was a great help! Super sweet and helpful! He knows how to take care of his customers! Every time I ever need something for my car he is there to help! I definitely recommend!
Nicole Huff
Big up's to John Smith. Thank you for everything and all your help. My hubby and I truly appreciated it. John, was very professional and patient with us. John made us feel secured in our decision making process. Thank you so much! Kudos for a job well done!
Darth Weeaboo
I usually don't like to leave reviews but I felt like I had to because my experience went better than expected. It was my first time buying a car, a 2018 Chevy Silverado. The manager was a really funny and friendly guy and the kid who helped me buy this car Gabe Sanchez was very thorough in his explanations and guiding my making sure I was doing the best I could. If I need to buy another car, I'm going to these guys for sure.
Jess M
My husband and I visited Castle Monday night to discuss a trade in and was greeted by Alex Rocha, he was very knowledgeable, easy going and pleasant to work with. A lot of salesman have a tendency to rush, be pushy and just try to get a sale out of you but with Alex, we did not get those vibes at all. He was patient, attentive to my needs & had a very professional and polite demeanor. I was very pleased with the service he provided. If you’re looking for a car…Alex is your guy!
Norb Balenski
Great service ! The service Advisor Tony is very knowledgeable and helped make my service visit easy. Also the Technician Tim is a great Bolt Tech. He knew right away what the issue was and repaired it while i waited. Definitely will go back for all my service needs.
Reynaldo Pena Jr
Shaun Grabavoy, Was so helpful during this whole process. I thought purchasing a car was like pulling teeth. The whole staff here at Castle Chevy in Villa Park has been very helpful. Shaun went above and beyond to make sure I was happy and comfortable with my purchase. Thanks you so much.
Julio Luna
Had a great experience this past weekend at castles chevrolet of villa park. They had a lot of beautiful classic cars. Overall the staff was really friendly and helpful. Not to mention Mr Orlando Morales. Thank you guys. Hope you guys have more car shows like these.
wally drew
Had a wonderful experience with my purchase.
This guys are very professional the best dealer in the Chicagoland area.
Special thanks to Alejandro , Gus and Dave thank you guys love my truck
vanessa morton
About a week ago my fiancé's car started showing signs of trouble and wouldn't start. Thank you to Castle of Villa Park for being there to get us out of a jam! Marlex Rodriguez was our tech specialist and made sure to keep us informed / educated on what was going on. He was patient and kind in a stressful situation, which is beyond more than what we could ask for with customer service. It should also be noted that the team that worked on our car was quick, reliable and had our car fixed within a day! THANK YOU, MARLEX AND THE CASTLE TEAM!
Todd Schlosser
So, as promised.... here's an update:
They are working with us on a refund. I really would rather keep the car and the issue fixed, but at least we are getting helped. Things happen and I'm understanding, as long as it gets resolved. Final update will come when everything is done.
Hopeful - Todd
Unfortunately, I feel the need to edit this review as we have found a major issue with the torque converter that is a $3000 repair and we are not getting assistance in resolving the issue. They can only offer another vehicle, and we traded in our old car. So, until this is resolved, I have to give a negative review. I will leave my original post, and change my review if this gets resolved. I'm disappointed that they don't feel the need to fix a major issue on a car they sold us.
Regretfully, Todd
Jacob Gonzalez and the team at Castle Chevrolet got us into a newer RAV4 that my wife loves!! Go check them out if you're need a new vehicle.
Candy Smith
I presented for a oil change. Also wanted a quote for rubber strip around the truck which does not stay in place. Causing water to enter the truck.The representative. Wiggle the strip and puts the strip temporarily in place, something I have and could have done,as a temporary fix, I was seeking a permanent solution to the problem. He says rather rudely "there it's fix". I'm sure he thought because I was a female I wouldn't know the difference. I'm pretty sure had I been a male he never would have tried this.
I this was an insult to my intelligence. I told him it's NOT fixed that's NOT going to stay in place.
Left a really bad taste in my mouth.
Luke Chorazy
John in finance and Katie in sales were great.
Not honoring the GM corporate MSRP pricing visible on the website, and charging $500 over MSRP left a sour taste in my mouth. "Using the excuse, everyone else is doing it too," is pretty poor as there are lots of dealerships not charging over MSRP right now. You are taking advantage of the consumer during a supply chain issue on your side.
Sonya Burks
My husband and I went to Castle Chevy on Labor day 9/5 and Alex was our sales person. Alex made our car buying process smooth and easy. Alex made sure we left with something we wanted...Thanks Alex..ps we got to rock out together bro🤩 …
Macario Rodriguez
I’m honestly amazed of the great customer service and all the help from Gabriel Sanchez here at Castle Chevy of Villa Park. Gabriel is your person to see if you shopping for new car. After dealing with many car dealerships, I came to Castle Chevy and was greeted by Gabriel, he offer to assist me and he really came through. I really recommend him. Come see Gabriel and he will fight for you to get the car of your dreams.
Ms. Erica
After almost a month of back to back disappointments at other dealers I was overwhelmed with excitement when I finally found a dealer with a great customer service and “available” vehicle selection! The sales person was very understanding as well as knowledgeable and took the time to answer all my questions and concerns. I definitely recommend anyone looking for a vehicle to stop in and ask for Gabriel Sanchez thank you
Jacob Ramos
Castle was top notch! I visited the Part Dept to order tires for my Camaro ZL1, as I had significant issues finding tires. Patryk, the Parts Manager assisted me & went above & beyond scouring the internet to find the tires I wanted. They arrived within a week and were installed a few days later! Great Parts Dept & Service Dept!
Guillermo J Figueroa
Clean and friendly facilities. Excellent deals and great attentions, making the whole purchase experience a pleasant one; from the selection of the vehicle, financing options, and the preparation and the delivery of the keys of the vehicle. 5 Stars for the Dealership and 5 Starts for the salesperson Alex Rocha!!!
Katie Bennette
Highly recommend Eddie Nikpouri for your new vehicle needs! He really takes the time to listen to what you need and works with you to make sure you’re comfortable and happy! Great sense of humor too. Very positive experience!
Tiwanza Reaves-Hoye
I saw a 2012 Chevy Trailblazer Fully Loaded On Their Website At 3am On Tuesday May 31st. I got to the dealership when they opened. Salesman Alex helped me. He was very nice and helpful. Him, myself and my husband talked as if we knew him our entire life. Very humbled and down to earth guy. The truck had 2 pebble cracks on the windshield he made sure it was replaced not repaired. He was a man of his word. I will be going back soon to buy my niece a car and he will be the person we use for that deal as well. Also John the guy that did the paperwork was cool to. Everyone was nice. The mechanic were very attentive when I brought the truck back to get the windows done. Everyone was nice and helpful. No stress easy deal! Thanks Castle Chevrolet. This Traverse was purchased for my family and friends to take road trips. I don’t want to put the miles on my Malibu.
FYI: At the same time myself and my husband bought a BRAND NEW 2016 Malibu & BRAND NEW Impala from Curry Motors Chevrolet in Forest Park, IL (right down the road from Castle) in 2016 and honestly they were not that nice. Their mechanics are not as helpful as the ones at Castle Chevy. They will never get business from my family again. That’s why I took my Good Credit to Castle and will continue to shop with them when we need cars for ourselves or our family. Thanks Alex.
S.C. Brooks
I came in am a whim and worked with Eddie. His work ethic is one to admire. No bs no frills just honest answers and very fast results. I came in and was out in literally in under two hours. I can’t wait to recommend someone to work with Eddie so they can experience this same high level of effective and honest work he provides. I know who I’ll be buying all my vehicles from now.
Anthony Fajardo
All I have to say is WOW!! Katie was super patient with us on find the right vehicle for our growing family. The 2022 Chevy Traverse has the best safety features and room for my growing family 👪 that made this purchase heart warming. I want also thank the entire Castle sales team for working with us on getting the best rate possible.
Thank you CASTLE CHEVROLET OF VILLA PARK!!
Mike Poundstone
I really enjoyed my truck buying experience at Castle Chevrolet. They were clear and honest about what they could do for me from the first time I stepped foot on their lot-ongoing. Which shows they really care. Treated me with respect and let me know they were there for me to do everything they could to receive my business. Each department i dealt with went above and beyond which only ensured i was in good hands. I will definitely recommend! Thanks Castle Team!
Theresa Robinson
Eddie nikpouri is cool, I wish the the strategy was little more relaxed, giving appreciation to their way at castle Chevrolet in villa park,il will and can be on going seeing that if you castle Chevrolet put yourself first, believe me you will win everytime
Jenell Mullin
Eddie Nikpouri was very professional with me. His pleasant personality made me feel very comfortable. He was not pushy, he listened to me and how I felt. An extreme joy to do business with.
Tania Kuropas
Alex (and team) were a pleasure to work with-efficient, thorough, responsive and super friendly! He made the whole process smooth and quick, was detail-oriented and was patient in dealing with the process of our trade-ins. None of the dreaded “wheeling and dealing” that can sometimes accompany car buying. A great experience overall!
Scott Pawloski
Had a wonderful experience purchasing a vehicle from Castle. Alex was our sales pro who took outstanding care of us and provided world class service. He's a top notch pro. Unlike other experiences elsewhere where the sales person treats the deal as you must buy today or it goes away, Alex said "go sleep on it. we'll be here in the morning. No pressure.". It was a perfect experience. John in finance was also top notch.
Judy Zabilka
Was in a couple months ago and had an electrical problem with my car. Two other places could not figure out what was wrong. Thank you Dan for sticking with my car and getting it right. I have driven car since and it is perfect
Dennis Bryant
I was getting my 60k mile maintenance on my 2018 Traverse which included a tire rotation. After reading all the work that was done I noticed that the tire rotation didn't get done. It was checked off as not needed. It was part of the service and it should've been done.
So5a7
It Was time for a trade and I went to castle Chevrolet Of Villa Park was assisted by Alex Rocha. great person and very knowledgeable with vehicles! Knows what he is talking about and can answer and take care of any questions you have.
Jon Rendon
Best service I’ve received while looking for a vehicle, Uli Garcia is such a stand up guy, worked with me even after I told him my credit wasn’t great was still able to put in the work for me and got me the car I was aiming for. Finance Manager Trae Jones was super great and friendly. I would definitely refer more people to them. Great experience. Thank you guys!
Robin Bomicino
I had such a wonderful experience working with Orlando! He made me feel very comfortable, and quided me on the best decision on what to do with my lease. Thanks again Castle Chevy!
Ryann Johnson
Marlex was great! The past two times I’ve came in he's helped me and provided amazing service!
Julie Hooper
I purchased a few vehicles from Katie J. at Castle Chevrolet. She is a great sales person and was pleasant to work with making my buying experience awesome!
Lannisa James
This is the best dealership that I have visited for service since I've been driving. The people here are so very courteous and professional. They are attentive and so kind. Their prices are very good as well. I got rear brakes and rotors on a 2017 Chevy Equinox, along with a tire rotation and new wheel locks. Everyone from the receptionist to the cashier are simply wonderful. I felt valued and my car actually rides better. Even though I'm a female, my father taught me how to listen to a vehicle and identify possible issues, so I'm not naive to car maintenance. I am very pleased and will continue to service my vehicle here and also purchase when I am ready to upgrade. I would highly suggest giving them a chance. I don't think you'll be disappointed. Thank you team Castle!!
Roberto Flores
Once, I arrived at Castle. I was greeted by the friendly staff and was directed to Gabriel Sanchez. Mr. Gabriel listed to my needs and expectations in a car. He was Friendly, provided great information and most of all made me feel conferrable during the process. Mr. Gabriel was knowledgeable and overall great demeanor. Thank you for making me feel welcome and providing me with excellent costumer service. Mr. Gabriel exceeded my needs and expectations.
Thank you Castle for such a great experience!
Darcy Green
My recent experience at Castle Chevy in Villa Park was pleasant, just as expected. Dan Piszczek and William Walthall (tech) were extremely courteous and kept me aware of the progress status. Also, I'm very please with the service, technical expertise. keep up the good work.
Brian schueneman
We have had such a wonderful experience with Eddie Nikpouri of Castle Chevy of Villa Park. Our buying process took a little longer than normal due to personal reasons, but he had such patience with us and the process. He was very supportive and understanding and kept checking in with how we were doing.
We are so thankful that he is the one we got to work with in this car purchase journey. He made sure to present us with a variety of options so that we could decide what worked best for us and our family.
We are very excited to start our journey with our new vehicle.
LoRD 30ius
I just have to say working with Orlando and the team over at Castle was amazing. They really know what they’re doing and I’d recommend them to Jesus himself! Staff and once again, Orlando was great!
MAC
Visited this Castle Chevy this week and I was impressed by the facility and sales associates. I’ve had my fair share of uncomfortable situations with dealership employees, but not here. My salesman Ulises Garcia was a huge help in my decision making. He was honest and trustworthy, which are two things you’d want in a salesman. Will return and am recommending this dealership to friends and family.
Michael Heerboth
my mothers 2003 Chevy trailblazer recently had a shifter cable problem along with some other things and Dan Piszczek helped my mother get it fixed properly and got her back driving quickly as possible, super grateful!
Pares Ratliff
Alex Rocha is the go to guy! I walked into Castle Chevy with moderate hopes of getting a vehicle but left out the store with the exact vehicle I had in mind. Really down to earth dude, easy to talk to, accommodating, and a real people person. Alex was very knowledgeable of the vehicles I inquired about and he gave me honest feed back which helped me make the best decisions. If you want to drive today ask for Alex and he gets the job done!
Sally Dobosz
MY DEALINGS WITH MARLEX ARE ALWAYS AWESOME. HE KEPT ME INFORMED WITH WHAT THEY FOUND AND SUGGESTED. WORK COMPLETED IN A TIMELY MANNER WHILE I WAITED. MY TRUCK AND I ARE VERY HAPPY.
Kelly Castino
Our salesman Steven Lore was awesome to do business with. The whole experience was great from start to finish.
Luis D
This is the second vehicle we have bought from Ulises hes always a pleasure to work with and we will continue to share the great experience we had with him.
Alan M
I went to Castle Chevy and was speaking with Tom Dow about trading in my Honda Civic for a Tahoe. Tom and the staff were very helpful and professional. They answered all my questions thoroughly and I left feeling very positive that if I decide to go through with trading in my car, this is the place to go.
Victoria Syonesa
At first I was satisfied with the dealership, but after I purchased my vehicle, it has been a nightmare to get ahold of someone. My sales person Eddie, has been great to respond, but there is only so much he can do. I had to go back and forth with getting my title to register my car, as I actually flew to IL to buy the car and had to register it in my state. I am also owed money as my cashier's check was more than the sale price because they lowered it due to peeling off the tint. It has been almost a month and I still have yet been followed up with about my check nor can I get ahold of someone. I initially left a 5 star review and now changing it.
Update: Unfortunate that it took me to leave a review to get a response, but at least it is now resolved. On a positive note, they did offer to pick me up from the airport.
J W
Met with a gentleman named Gabriel Sanchez and he was very helpful in finalizing my process. Me and my wife came with a plan and he helped us execute it fast and easy. Thanks Gabriel and Thanks Caste Chevy.
Selena Camacho
I was taken care of very well with this dealership. The best part was my experience with salesman Ulises Garcia. He understood my needs/wants and took care of me very well!! He is super friendly, kind and VERY informative. Great communication. He makes sure his clients leave very happy and with a smile on their face. Will Highly recommend. I will definitely be back!
Robert Benline
Katie was wonderful! She helped me pick out a Chevy Tahoe Premier. It was amazing to me that she knew everything needed to know about this vehicle. A real Rockstar! I highly recommend Katie, Castle Chevrolet of Villa Park.
Thanks,
Robert B.
Philip Camis
I just bought a car from Castle Chevrolet and it was the best experience I've had at a dealership. The entire staff was extremely courteous, friendly, and professional. My salesman, Javier G., was very knowledgeable and respectful, just an all around good person. I will definitely be doing business with Castle Chevrolet in the future and will be recommending them to everyone I talk to about their car buying needs. Great job!
Tab Green
Javier Gamboa and Tom Dowd made this car buying experience easy and enjoyable. Javier answered all my questions, very knowledgeable, helpful, and sincere(this trait goes a long way and it makes a difference). I felt taken care of as opposed to taken advantage of; very happy with the service I received.
Joel Tringali
Great experience with Castle. Dan P was extremely helpful and courteous the entire time. Will definitely be back.
Marcy Thorpe
Had a 8:00am appointment for mileage maintenance. Dan greeted me and was very professional and kind. I was in and out in an hour! I'll be back!
Lindsey Plebaniak
Had a great experience at Castle Chevrolet. Daniel Garcia helped me out & made the experience stress free. He is very knowledgeable of the brand, listened & addressed all of my wants & needs in a new vehicle. We will definitely be going back to Daniel for any future purchases!
Lisa Thibos
Gabriel was so easy to talk to and really worked through our options with us, as we weren’t sure whether to buy new or used. He clearly loves his job and we are so happy with our experience!
Diane Brautigam
Thank you for the great car buying experience...all my questions were answered honestly and the customer service I received was exceptional. I am so happy with the truck I purchased! Thanks to my salesman, Marc, who helped me pick it out and answered all my many questions. Financing was easy and a snap thanks to Trae Jones. You can be assured that when you come to purchase a vehicle from Castle Chevy, they will take great care of all your car buying needs! I will certainly recommend your services to my friends and family. Thank you for a great experience!
Anthony Marino
Went to castle Chevy in Villa Park, worked with the Sales Manager Jasper in finding the right Silverado for me. Couldnt be happier with it. Told Jasper what I needed in a Pick-Up and he found the perfect one for the Job.
G Castro
My girlfriend and I had the pleasure of working with the sales rep, Rosa Martinez. She was helpful and kind and I would recommend her to anyone. However, Clemente, one of the Finance managers, stole the show when it comes to customer service. When my girlfriend and I arrived on a day Rosa wasn’t in, Clemente stepped in to help us and he’s not even a sales rep! Clemente was patient with us as we looked for a vehicle (he showed us probably over 5 vehicles), answered all our questions, was transparent, and most of all, he was genuine. Castle wasn’t the first place we looked for a car. It must of been our 4th dealership we went to. I bring up his genuineness because other sales rep I spoke with at other dealerships were clearly just trying to make the sale. Which is part of the business I know but I can sniff that out from a mile a way. Rest assured, I did not experience that here. That’s to say there were no blatantly obvious sales tactics used with us to the point were it could make the buying process uncomfortable. Well, at least with me. Which was refreshing and broke the stigma of car salesmen/women. Establishing a connection with the customer is important and if this is any indicator of the overall practice and you’re looking for a car, you should consider Castle! They worked with our needs, found us a great deal, and left with a brand new car at a killer price! Thank you.
Dawid Jasionowski
I needed parts for my Acura and went to the dealer that I bought the car from. Even though my car is not a GM product, Patryk in parts department was able to get all the parts I needed at a great price and even offered to replace wiper blades for me. I recommend castle chevy parts department!
Yailin Nieves
Ulises was very helpful when I was looking for a new car! He offered a lot of useful information and was kind! If I ever have to get another vehicle I will stop by Castle Chevrolet first.
Sally Ganzer
The service was amazing starting with our Sales & leasing consultant Gabriel Sanchez. Gabriel was attentive and very personable but not pushy at all. We enjoyed talking with Gabriel and he was quick and efficient getting our loan approved, getting the Hyundai Palisade we were purchasing ready, washed and filled with gas. We will be sure to let all our friends and family know about our amazing experience at Castle Chevrolet and to ask for Gabriel!!
Philip Sitkowski
My experience at Castle Chevy was definitely 5 STARS! Alex Rocha was my sales associate and really helped the process of securing and buying my new Chevy Trailblazer RS a great experience. Alex was very knowledgeable and helpful and kept me up to date on the process as well as tracking and receiving my new Chevy. From the beginning of the process to me driving my new Chevy home, Alex was personable and ready to please. I will definitely tell my friends about Castle Chevy. Great people to do business with! Thanks again Alex!!!
celina medious
If you go to castle Chevrolet I recommend Marc Ford . He works with you and I will be purchasing my next car with him in the future. Excellent service 😃 …
Ben Strellner
Alex helped us out with our new Tahoe this week and was extremely attentive. Great experience all around!
Brittany Miller
Shout out to Matt. He is the real MVP. I went in last Saturday just to test drive and get some numbers. I came back the following Saturday with a 2021 Trailblazer. 1st impressions go along way with me and he was AMAZING. I gotta say this is my 2nd vehicle I have purchase from this dealership and customer service go along way. When you visit, ask for Matt. He for sure will help you out and get things done for you. Overall great job Castle Chevy in Villa Park
Allwell Tile
Orlando helped us with a new Traverse. Very helpful, informative and polite. No strong arm tactics or blowing up my phone/email
Megan Gilmore
Castle was the second place we went to look for a used vehicle. Our first stop almost made us give up the search! But Castle was AWESOME. We worked with Alex Arocha and he was so great. He listened, not only to what we wanted, including what we wanted to pay, but he made it happen - all with a big smile on his face! Buying a car is always kind of a tedious process, but with Castle, Alex put us at ease and made us feel right at home. Wonderful shopping experience!
Jason Poole
Ulises is a great and personable down to earth guy. I purchased a 2019 Ford Expedition MAX and he walked me through everything, gave me good tips and advice, let me test drive, and got me situated. He’s an excellent salesman! Thanks for the prestige service!!
heyidi vite
Castle chevrolet parts and service team always takes care of my car needs. I wouldn't bring my car anywhere else. Patryk in parts is very courteous whenever I need any parts for my car that I can repair myself.
Emily Olvera
I financed my first car with Castle Chevy, Alex in sales was very friendly and informative. Appreciate it, Thank you Alex. (: Trae in finance is also very responsive to my requests via email, thank you.
S P
Excellent experience, superb customer service and great car. Virgil, Alex and Trey made this purchase simple and exceeded expectations.
Faith Berry
I brought my car in last week and the engine was basically on fire. I spoke with Ryan and he was able to get me all checked in and let me know immediately how much it would be and how long it would take. And the day they completed my car, they let me know right away and I picked it up no problem and now my car feels a lot more safer than before. Thank you so much for all of the hard work! I appreciate everyone involved so much!
Amy Black
I fully recommend this dealership! They provided me with top notch customer service and were very attentive throughout the whole process. The star of the day, however, was the finance manager, Trae Jones. My sister was purchasing her first new car so we appreciated the fact that he was very understanding and patient with explaining all the new details. Not only did he gave her a great deal on protections for her car, but he also made us feel comfortable. I will definitely be coming back for a car of my own and will be recommending my family and friends too.Thanks again!
Manny Gonzalez
I came into Castle Chevy of Villa park looking to shop some cars and Gabriel approached me and greeted me. I was asking a ton of questions since I was new in the car market and Gabriel was very knowledgable. Gabriel was very easy to talk too and he had a positive attitude. I would definitely recommend to come and see Gabriel, as he will try his best to get you into a car or give you all the information you need to further buy one at a later time when you're ready.
Frank Arena
Lindsay Green way exceeded my expectations. Doesn't happen often at dealerships. Very genuine and would be happy to deal her and Castle Chevy again in the future.
Fabiola Tapia Fuentes
I normally frequent another Chevy/Buick (Castle) dealership and have been left feeling very dissatisfied. The staff make you feel like you are bothering them and they are not courteous at all. I ended at Castle Villa Park because my Castle Buick had no appointments. I was so impressed by the customer service, the facility and the follow up call by Marlex. He was helpful, very attentive and I received a follow up call the next day. Plus an email and a text. This has never happened before even when I bought my vehicle. I will be retuning to Villa Park for all my future service needs. Thank you for this positive experience.
Steven Arch
Javier was my sales consultant and I was very happy with the buying experience him and his team presented to me! Very painless and didnt have to spend hours at the dealer like years ago! Thanks again guys and I love my new truck!
Brigid Cavanagh
I bought my first car at Castle Chevrolet and it was a great experience! I worked with Ulyses, who was incredibly knowledgeable and got me the best deal possible. He took the time to ask what I wanted in a car, and he wasn't pushy at all, unlike other car salesmen I worked with in the past from other dealerships. I would highly recommend anyone work with Ulyses if you're in the market for a car!
Arthur Biladeau
Eddie helped me purchase a new 2022 Equinox LS. I knew which car I wanted (not a lot of bells and whistles) and they helped me find one. Eddie did all the work with finance / loan options. I'm definitely a satisfied customer. Relatively quick and easy. Recommended.
Jennifer Jones
I had a great experience buying a car at Castle. Marc Jacobs was my sales person who was super helpful the whole time. Trae Jones was my finance manager and what an amazing job he did helping through my paperwork and making me feel
Like I was making the best decisions! Great service all around!
Olivia caldera
I had my engine light come on and Anthony was amazing. He was so helpful. He made sure I understood what was wrong with my vehicle and what they were going to do to resolve my issue. He made me feel like I was priority and later that day I picked up my car. All my fluids were filled and tires checked for air. Thank you to the service department at Castle and thank you Anthony!!!
Abbey McLaughlin
We purchased two vehicles from this location and also service our cars there. The service team is always friendly and takes care of our needs quickly. Sales has made the process of buying a car quick and easy too. Don't hesitate to give Castle Chevy your business. You won't be disappointed.
Debbie K
Went there for repairs on my vehicle, Tony F. in service took care of me. He’s was honest and gave me a fair price. He also made sure I got to work on time with their shuttle service (miles are within reasonable range) He also got my car fixed the same day. I wouldn’t go anywhere else for service.Thanks Tony!
Marty Murphy
I got my dream truck and Castle Chevy made it happen! First off, you should purchase your vehicle from these guys. They give you every discount available so there is no haggling, just the best deal you can find. John Duncan is the sales guy you want to work with ( he went above and beyond for me). Ivan Vujovic, the Sales Manager, helped expedite the sale since they knew I had to get to a show I was playing that evening. I can't thank them enough for the service. This was the first time that I ever purchased a brand new vehicle, and although I've only had it for one day, I absolutely love the truck (Colorado 4x4 LT Red Line Edition). Go to Castle for your Chevy needs, you won't regret it!
martha villareal
I founded castle Chevy in Google because my car have something wrong and I found a great Chevy workers his name is Marlex from castle ! Thanks guys
Alejandro Chapa
Leaving this review on behalf of my parents. They purchased a 2021 Chevy Traverse from Castle this month and they love it. Gabe Sanchez was the salesman and Alex Rocha also helped us out during the whole process. They were very honest and helped them pick a truck that would suit their needs and their budget. If you need a Chevy car or truck make sure to ask for Gabe or Alex. Both are stand up guys and will help make the whole car buying process much smoother.
Heather Picchietti
I bought a car from Katie, the entire process only took about an hour and that was mostly just waiting in line to sign the papers with finance behind other customers. The guy in finance was very nice and friendly. Katie was nice and made it quick and simple. My credit issues did not effect my ability to get a loan quickly though GM. I dread car buying more than getting a mortgage and it was so painless that I will probably buy here again down the road just for peace of mind.
Kyle Brynelsen
Fantastic dealership! Orlando Morales went above and beyond for me during my car buying process. I would recommend coming if you are interested in purchasing a Chevy they are understanding, accommodating and fairly priced.
Karriem Bey
Nice people friendly in easy to talk to they pulled out three cars I was satisfied with the first one I was able to get a car and be on my way in about 35-45 minutes yes I recommend them to anyone
Bernnadette Bennett
I called to schedule my appointment and Got Tony F. From beginning to End Tony was very pleasant and informative. They were booked for Saturday and he made a way to squeeze me in which I really appreciated. On Saturday Tony approached me by name and again was very pleasant. Made sure I knew what they were doing and got me in and out in a reasonable amount of time for a snowy busy Saturday. Overall great experience!!!
Kevin Rivera
Just got a 2022 Blazer for my family and the process was the smoothest I’ve ever had for a vehicle. Ask for Alex R!!!
Nick Miceli
I had Eddie Nikpouri as a salesman and he found me the perfect truck and had it ready for me and the right price. Thank you. A very good dealership. This is my second truck buying from here and I always have good luck.
Maryam Saghafian
I would like to thank Eddie for all his efforts in securing the car I really wanted in this market. His expertise and know how are much appreciated. Even though at times it seemed impossible but Eddie pushed on and kept a positive attitude and finally it paid off. He’s amazing!
Mia Agate
bought a car from Castle Chevrolet. highly recommend to friends and family to go there. Very good serves !!!
briannamya
My husband took my truck in for a recall Marlex helped him out my husband stated the service was great and Marlex was really helpful
Ametheyse williams
Sales & Leasing Consultant, SHAUN GRABAVOY, is a great, diligent person for buying your first car. He really was a great help. Highly recommended.
The Butler Home Improvement Contractor's
Matt was great, for being on the job for such a short period I was impressed. He was courteous, informed, patient with my questions, Matt made us feel like we were shopping with an old acquaintance. I highly recommend Castle Chevrolet
mamaryjoon11
The location is great and so is service. Eddie helped us and was so nice to us (even to our 3 year old that was having a bad day)! He answered all of our questions and got us a great deal. We enjoyed working with him and won’t hesitate to refer him. Thanks Eddie!
Robin Fitzgerald
I don’t know where to start. Orlando and Joe O’Neil were extremely helpful and knowledgeable! We had some challenges that they were able to work with and got us a car we love! I highly recommend Castle Chevrolet for buying a car! They couldn’t have made it any easier!!
Tari Marshall
I moved to the area three years ago and wasn't in the market for a new car, but their service department has treated me as if I was a car-buying customer. Tony F. provides exceptional customer service, which is why I have gone back for all my scheduled maintenance and repairs. While dealerships are notorious for overpriced repairs, I feel they have been very reasonable. They have also gone out of their way to accommodate my schedule, which is priceless to me. When I get ready to buy again, they will be my first stop, but in the meantime, they are my mechanic of choice.
Ron Land
I took my car in to Castle Chevrolet to be serviced for multiple electrical issues. I was expecting to be out of a lot of money for the repairs, but thanks to the service advisor Tony F for his assistance and suggestions. I now can drive my car comfortable without worrying.
J Pawlak
Very knowledgeable I had my car back to me in 4 hours it's the only Chevy dealer I'll go to
Philip Abate
Purchased a vehicle from Castle Chevy and I had an excellent experience. I worked with the sales manager Jasper, made me feel like I was apart of the Castle family. He gave me a great price and the service was top notch. I suggest anyone who is looking for a car to visit Castle Chevy in Villa Park and ask for Jasper, he will take care of you. The staff is great!
Cas ang
Shaun Grabavoy had helped us get a new car and was very nice to us.
Jerome Thornton II
Shaun Grabavoy was amazing! Came in to purchase one vehicle, and he was able to get me into a newer vehicle with less miles. He wasn’t just trying to sell a car, but rather wanted to make sure it was right for me. Much appreciated! I’ll definitely be back for my next ride.
Griselda Salgado
Looking for a new car has never been easy for me. Fortunately though, Employee Ulises Garcia made it a pleasant experience. He is very knowledgeable and was patient with me. Thank you!
Tracey Harper
This was my second time purchasing from Castle. I purchased a Chevy Blazer with the help of Daniel Garcia, his manager and the rest of the team. It was a smooth transaction. I had a trade in and usually everything with the dealership on a Saturday can be so long and hectic. While we were there for a few hours, Daniel was extremely helpful and let us know what was happening every step of the way. I was very happy with my purchase and I will definitely go back to Castle Chevy again. Thank You for Daniel and the rest of the team for helping me get into my Blazer.
Jeff Raimondi
After looking up my cars value on KBB I was directed to Castle Chevrolet to receive a cash offer. I worked with Cassie and then Eddie and they were both great to work with to complete the transaction. The amount they offered was fair and I did not have do any of the work normally required when selling a car on the open market.
Jorge Valencia
we purchased a 2021 1500 Crew Cab 4x4 and a 2022 2500 Crew Cab 4x4.
I have to say that Orlando Morales has gone above and beyond.
From Start to finish The Castle Team has made this a great buying experience.
Thank you Orlando Morales for finding exactly what we wanted.
John Smith Thank you for keeping us under budget.
We Love our new Trucks
Keep Up the Good Work Castle Team.
Jorge V
V Squared Electric Inc.
Erick Morales Jr
Went to buy a car this weekend and got much more than that!! Orlando was cool, calm, collective and extremely knowledgeable of all my questions and concerns. Where buying a car is usually stressful, Orlando took the time to learn the little things about me to be able to help me find my perfect fit. If anyone is looking to buy, Orlando at Castle Chevy is your guy!!!
Jasmine Tatum
I had an awesome experience! Javier was very helpful and also had great customer service. I expected to be at the dealership for at least 4 hours, i was there no more than two hours. Javier made sure I stayed In my budget and I still drove off the lot with what I came in for. I highly recommend Castle Chevrolet to any one that looking to purchase a vehicle and has a strict budget. I guarantee you won’t leave disappointed!
Jose Yovanny
Daniel garcia was great and explained everything in really good detail, he made my dream of getting my mom a car a reality and made it easy for me , would definitely buy a car from there again.
James Auriene
Steve was excellent made purchase easy
Henrietta
I was at castle chevrolet today my salesman Fernando Silva helped my husband and i he was very helpful he got meinto a new car first time brand new car i thank him for his help could not have done it without his help
Tom Fuchs
I am always impressed by this dealership and the work they do. I never use to trust Dealer ships before. Every time I have work done, everything is explained to me. Everyone is so nice and friendly. Tony the manager runs a great crew. I reward this with loyalty.
A Mclaurin
Our buying experience was seamless. Salesman Marc was professional & very patient with my mother I.
Brittany Funke
Eddie did a great job in my sales process. Got my monthly payment lowered to where I wanted it and added an auto care package for free! Buy your car from him.
jennifer weinberg
We purchase a vehicle from This dealer today, and had the most wonderful experience with the salesman named Eddie. He was a great non pushy salesman. Would definitely purchase a vehicle from him again. The support staff was also terrific. Thanks for a great experience.
Cathy B
Just sold our car to Castle Chevy - We worked with Eddie there and it was absolutely wonderful and easy! No stress, very comfortable and great service. Happened very quick and painless!
Natalie Alvarez
Pretty neat dealership. Alejandro Rocha assisted in finding my new car at a good price. I was treated courteously and the experience overall felt pressure free. 10/10 would recommend
Ron Smith
Went to trade in my 2015 sonic, had the pleasure of working with Eddie Nikpouri, he was really great. Helpful at explaining the features of the new car I was looking at. And just over all great customer service experience!!
Les Kure
My service rep Tony Fajardo was fantastic! He was very knowledgeable and courteous to me, and also helped me to understand the mechanical details of my service experience. I think he is the best service representative at Castle Chevrolet and has been there for several years. Keep up the great work, Tony!!!
Jojo Moreno
I worked with Orlando in sales, I had a great experience! Will definitely refer all my friends and family to HIM!!
Maria Uemura
I went to Castle just to look for a new car and I love the color red. It was my lucky day. There was the perfect red SUV. I got to test drive the vehicle and Alex went through all the amazing features. Alex was awesome and made my decision to buy the vehicle easy to make. The next day I went and purchased my new car. Shout out to Ulises. My previous car didn't have all the features that a new car does and he helped me connect my phone to the audio system and went through all the features and answered all my questions. I love my red car and Alex and Ulises and their customer service was great!
Oscar Muñoz
I was helped by Daniel Garcia, his knowledge of cars is superb. He’s definitely the go to guy for any type of help/questions you might have before buying. He was also very patient and friendly.
Juan Favela
Frenando my sales person was great and the sales manager as well. As was Kati at financing.
Vdjblessed Andfavored
Daniel Garcia was very professional. It was such a pleasure to be able to assist him.
Mark Watson
Your service representative, Tony was especially good. I brought my car in a few days before Christmas. Tony said it would be difficult to promise completion before Christmas but he kept me informed as the days went by. The job was completed on the 23rd and the car is working very well. Thanks
Florence N
Kudos to Shaun Grabavoy!! My brother was fortunate enough to have spoken to Shaun over the phone and spoke so highly about Castle Chevrolet. Shaun came to our home to finalize the paperwork with my mother. Courteous, professional, and diligent to get the deal done. No games, no worries here. Thank you again to Shaun for all the work and help.
Francisco Munoz
There’s a lot to say about Ulises Garcia. He is just a perfect example of a salesman he treated us the way we need to be treated he did not put any pressure on us to make a decision he helped us with the vehicle we were looking for. And thanks to him we were successful in getting it. If anybody is looking to go to This dealership ask for Ulises Garcia and you will not regret it.
Giovanni Hale
I had a really great experience with Gabriel Sanchez at the dealership. He took the time to answer all of my questions and never acted like he was in a rush to leave or that he wanted to "sell me" anything. I felt like he genuinely cared about what I wanted and needed for my family. He also helped me decide on a SUV for my growing family needs.
Would you recommend Gabriel Sanchez and Castle Chevy to a friend? YES!
- Giovanni Hale
Todd Olshefski
The only thing that we did not like is the fact this time you guys did not offer us a loaner car while our Suburban was getting repaired. We could have used a loaner because we had other things to do such as a very difficult doctor appointment that we had and it took us 3 months to get that appointment, and we had to reschedule that appointment and now I am gonna have to wait for another appointment which is not until the very end of June. I know it does not matter to you, but that appointment was very important. I am not going to waste my time explaining for that appointment, just know it was very important and very difficult to get those appointments.
Rosalia Santiago
I went in and spoke with Gabriel Sanchez in regards to a 2021 Chevrolet Equinox. He helped me with all my questions and concerns. He helped me feel confident in my purchase and made the entire process easy and honest.
Jesenia Hernandez
I’ve gotten service done at many dealerships before. But none have taken the time to guide me through the correct solutions like how Castle Chevy did. I am super happy after meeting with service advisor Samantha, I as a business owner know how important customer service is and she definitely went above and beyond for me. I am thankful and you have definitely earned a customer for life. Thank you for having amazing employees like Samantha in service
LAURA KOENIG
Tony Serpico was very helpful. It was a terrible day weather wise, first of the new year when MANY people had car problems due to the weather and dealership closed for the holiday, but Tony and staff took good care of our car. We are so glad they were honest about what we DID NOT need, as another place told us we needed lots more. Thank you! 2x Castle Chevy owners, and we will be back!
Mary Kate O'Rourke
Phenomenal experience! It was the easiest process from the second I walked in. I was here about an hour and we came to a great deal. Shaun Grabavoy was absolutely wonderful! He was so nice and very helpful!
Debbie Cantore
My experience at Castle Chevrolet in Villa Park was amazing. Super friendly people in the service and sales departments. My salesperson was Ulises Garcia. He was very knowledgeable about cars and gave me a fantastic price for my car. I highly recommend this dealership and Ulises.
Marissa Campeau
I worked with Shaun Grabavoy and he was AMAZING. He was super patient with working with me on the financial aspect of it. We looked at a few options until I found the perfect fit. This has been the most pleasant car buying experience from start to finish. I definitely recommend coming here!
Sergio Regalado
Eddie nikpouri helped me here at castle . I purchased a chevy traverse ,had such a great experience. Eddie was really nice and kind. I definitely left happy and satisfied overall. If you want a nice and genuine experience see Eddie! He's a great guy to work with. The manager John is also really nice ! Thanks chevy castle and team!
Anthony Schillaci
I had an outstanding experience working with Alex Rocha, who sold me my Chevy Volt. Super friendly guy and not at all pushy; I felt like I was in great hands throughout the whole experience.
traceywhite308
Recently moved in the neighborhood and brought my car in for service. All I have to say is Tony in service was simply amazing! He was great in communicating with me what was going on while my car was being fixed. He recommended things i should get done and explained everything in a way a girl can really understand :). He was just kind and took his time with all my questions. I have already told all my friends and family about this place and Tony! I can't thank him enough!
Trevor Stragand
Tony was very helpful and knowledgeable on what was wrong with my car. Did a step by step explanation of what was being performed to my car. Explained the monthly payment criteria as well which was very helpful as I got on the monthly payment plan. To cover all the costs that my car needed. Highly recommend going to Tony on future problems or even just for an oil change! Greatly appreciated! 😀
Philip Marroquin
Dan in service was very knowledgeable and helpful with my 2014 Chevy Captiva. I had several questions about my Captiva and Dan was able to help me. Thanks Dan!
Henry Izzo
Purchased my truck there in 2019 still giving me great service!!!! Marlex in service always does a great job taking care of my service needs very helpful
Tyler Swanson
I just purchased a new truck. My sales consultant Gabriel Sanchez met all my requests. Got my payment where I wanted it and they gave me a great deal on my trade-in. Awesome experience. I’d come back for my next purchase!
kasia aaa
Castle team is my first choice whenever I need any repairs or maintenance. Patryk in parts always takes great care of me.
Brian Tomsheck
I had a very good experience with salesman Marc Ford and Castle Chevrolet of Villa Park. They all were nice, cordial, and not pushy, which I appreciated. We got a deal done pretty quickly. I would recommend heading to Castle of Villa Park if you are interested in a Chevy.
Jessica Solis
My husband and I had been car shopping for about 4 months but we hadn’t found the one. We went to this dealer to see the truck we had seen online. We were greeted by Javier Gamboa whom was very polite and patient while we were taking our time to see every detail on the truck. After discussing and coming up with a good deal we were able to take our family truck home! Javier did what he can to work out with us and even got us a better deal! Thank you for a nice experience. I will definitely recommend this place :)
Danisha Campbell
Javier was straight to the point, friendly and transparent. He literally went above and beyond to make sure I was happy with my purchase. It was almost time for closing so he washed my car himself to make sure it was ready for sale! This was the smoothest and quickest car buying experience I’ve ever had! I left the lot with the exact car that I wanted! Thanks to Javier.
Patrick Bishop
Stopped in to get my daughter her first car, we worked with Gabriel Sanchez and he provided the absolute best experience. 10 stars out of 5 GO WITH GABRIEL! Great people!!!!
Sandra Owens
Castle salesman Jacob Gonzales took time to help me get decided on the best car for me and the sales manger Jasper Marino help with the deal an get the car, two of the greater salesman at Castle. I had a minor issue with the car so I took it back to the dealer and talk with both Jacob and Jasper and they took care me. Immediately. I highly recommend both guy to see when you go Castle. Again two great guys.they made me feel very comfortable and was completely transparent. Also thank Jacob answering my phone call promptly early in the morning. Jasper thanks for Been so understand and knowing exactly what I need to have done and were available on the lot! Thanks Castle Team!
Hayden Mitchell
This is one of the better dealerships I've been to. Paul Biernacki was extremely helpful and patient as I didn't fully know what I was looking for at first. I would definitely recommend coming here to my family and friends. Ask for Paul, he's great!
Chris Lohmann
A lot of dealerships have rightfully earned most of the negative stereotypes that they are typically associated with their service departments. Marlex at Castle will go above and beyond to prove those negative things wrong. He has been an amazing advisor every time I have needed anything. I personally live in Indiana and have no problem driving out there for service like this.
Adriana Silva
Service Team is excellent! Anthony Fajardo in service was great. Highly recommend.
Franz Mausser
Thanks so very much to Dan Piszczek and the team at Castle Chevrolet for keeping my older Chevy running smooth. Tremendous service and pricing!!!
Mike Kucko
Steve L. Was very helpful and knowledgeable which helped make this a pleasant car buying experience.
Barbara P
Had a great experience at Castle Chevy of Villa Park on Saturday. I worked with Gabriel Sanchez who was responsible for my great experience. He was extremely knowledgeable, professional and helpful making sure I understood everything. Thanks!!
JJ Gathman
Last week we purchased a 2018 Traverse from Castle. We were looking for a new car, but we test drove a great used model. We ended up getting everything we were looking for at a fair price. Shaun G was very helpful and easy to talk to. Sean O was very thorough in the financing process. They both stayed late in order to get us in our vehicle that night. We decided that we wanted to get some custom work done (black ribbons and wheels). Shaun and Sean have been very accommodating in that process.
Steven Erazo
Bought a used car with Eddie in Sales. After noticing something odd with my purchase, I let Eddie know and they made things right. It was a pleasure working with Eddie, process was quick, and Eddie was reasonable and professional.
William Galupi
Just had my vehicle repaired in service..Tony F took great care in making sure it was fixed the right way! This is why I have purchased 10 cars from this dealership. Sales Service and Customer service second to none.
Think and Grow with Vette Green
I called at 6:30 pm to find out if I could come in to test drive a vehicle. Absolutely come on in they said. I arrived at Castle fully expecting to pay a certain amount down. Not only did Alex Q. exceed my customer expectations I am walking out with a brand new 2021, down payment still in my pocket and a lower interest rate!!! Oh and to add icing to this delicious cake he will be dropping the vehicle off so I do not have to wait!! Would I recommend Castle absolutely, positively heck to the yeah!
Dawn R
I went to castle Chevrolet to get my routine oil change not expecting to get a brand new car. The salesman who took care of me is Alex he is very manner able. He ask me what kind of car I wanted and I told him not expecting him to come back with the exact car I wanted. We took it for a test drive and we had a great conversation. He wasn’t worried about just getting a sale he put his foot down to care. He didn’t hold anything back on what I should expect on financing and if I should put any money down. He came back to me with keys in hand and said congratulations on your new car. Not in a million years would I thought I would be an owner of another new car. If you want nice service friendly faces and people who care about you and your wants go to castle Chevrolet in Villa Park ask for Alex. Tell him I sent you. They are really there to help you for you. Thank you again Alejandro Rocha you are appreciated...
Kevin Zehme
After i called to make an appointment to come in, Katie had my car waiting gor me and walked me through the whole process. She made it so easy and relaxed. She was very helpful, knew which questions to ask and made a sometimes painful process, very pleasurable. Trae, the finance person, also made even the paperwork go quickly and made it easy to understand. Everyone i dealt with had great personalities and made me feel comfortable going through the process. Thank you everyone!
Tammy Knowles
Third vehicle from Castle!!!! Love this place and staff, had the pleasure of working with Shaun Grabavoy, walked me through everything, answered all questions. And fell in love with my new Acadia!!!
Janean Morales
I was having great difficulty finding a car until I met Orlando Morales at Castle Chevy. He's a great salesman that was able to find the perfect car for me based on my needs, I also got a great deal!
Cynthia Abell
Super helpful didn’t try to sell more than I needed. Very pleasant and accommodating.
John Hanson
Wonderful experience! Alex was super friendly and knowledgable. He made the test-drive, trade-in and purchasing process very efficient and clear. Thank you so much, Alex! I appreciated the communication & help from Vanessa & Trae as well!
Sepideh Fahami
We would like to thank Eddie for his uncompromising efforts and skills that got us the deal we wanted. He truly is a professional in the business and a gentleman. Ask for Eddie, you’d be happy you did! We sure are!
Patricia Harris
My experience with castle Chevrolet was great salesman was honest and made you feel Comfortable nice people to work with Mr. Eddie Nikpouri was my salesman great guy so nice and pleasant.
Jack Pearson
First time buying a truck from other side of country. Mike Rodriguez, Vanessa and team made it easily happen. Good communication, received good offer for trade in, no surprises, understood urgency on my end and delivered faster than expected. I would definitely buy here again.
J
Came into Castle Chevrolet with my guard up due to past experiences with other dealerships and the pushy situations they come with. But it wasn’t the case at this dealership. ALEX R. The sales rep did an outstanding job from start to
Finish. He actually asked what I wanted and did not tell me what I wanted. He was very professional but at the same time made you have a sense of an at home feel and being comfortable. Honesty if it wasn’t for him and his personality and understanding, I would have not bought a car. Kudos to you, Alex, and the business you work for. Highly recommend. Great staff all around.
- Josh B
John Olivieri
I work in the Downers Grove area and know Castle Chevy well. I also know Tom Dow from previous purchases. Castle and Tom Dow make a great team I know know I'll be knocking at their door for my next purchase
Gregory Buie
I would like to thank the entire staff I dealt with at Castle Chevrolet for making me feel welcomed during my entire process of buying the new 8th Generation Corvette. Daniel Garcia (my salesperson) was very forthright and informative throughout the entire process. Daniel was always available to answer any questions or concerns I had during the waiting period, and constaintly kept me informed on all updates in relation to my order. Daniel kept a warm and friendly demeanor, which helped me feel very comfortable and provided me with a great buying experience.Thanks Daniel, you're the Man!!!
Also thanks to Sean O'Connell, good looking out!!
Courtney Mitchell
Had such a great experience at Castle today buying my Grand Cherokee! I went in knowing the car I wanted and Gabriel was helpful, knowledgeable, and answered all my questions. I was expecting this to be an all day event based on previous experiences at other dealerships, but he and Tre, the finance guy, got me out of there really quickly! If you’re looking for a fun, laid back car buying experience, I highly recommend working with that dream team—Gabriel and Tre!
Hannah Chapman
Working with our sales agent, Javier Gamboa, was an absolute pleasure. He went out of his way for my husband and I to get the best possible experience with buying a car. We couldn’t be more pleased.
DAJAH JOHNSON
I had Shaun Grabavoy as my sales consultant and he was absolutely the best . He was professional, had knowledge regarding all the vehicles I was seeking interest into and worked fast and consistent.
Judy Paul
Just bought my first car at Castle. Our salesperson Shaun was wonderful. The whole process was quick and painless. Shaun stayed with us until we left the dealer. He was knowledgeable and very friendly to deal with. I would definitely recommend go to Castle.
Michael
Dear Eddie Nikpouri, I had the honor of your company while visiting castle Chevrolet in villa park,I’ll, I would like to add by progressing you and your co - workers to put yourselves first to the extent of great fulfillment even if you don’t land a sale and even if you loose some workers, I see greater futures in your pathway as I experienced today 07/02/2022, I was a bit uneasy with the pricing but glad to have walked out with a vehicle, amen
King Cakez
Jacob Gonzales and Castle Chevy thanks again, after the long struggle of being told no or being sold cars that would just break down they really helped me to find a nice Buick Verano with decent miles at a affordable price
Tekisha King
Professional, courteous, and prompt service with detailed explanation as a new Chevy rider. Additionally, fair prices for all types of services to ensure optimal service for Chevy vehicles and exceed customer’s expectations for efficient car repair services. Thank you, Castle Chevy!
Dora Calderon-Diaz
Brought in my car for service the person who took care of me.. his name was Tony he was very helpful! He explained to me thoroughly what was wrong with my car! Everything that was recommended fixed the problem and I am very happy! Other dealers I have gone to they don’t want to take the time to talk to people and I always feel rushed and ignored.. I will continue to bring my car here!
Paula Castaneda
I went in looking a new Silverado but didn’t expect to leave with a rocky ridge edition. My sales person Ulises Gracia was really great had the patience to answer each and every one of our questions. I’m very satisfied with the customer service we received. We also did a trade in which went really quick as well and had the chance to do zero down payment. Each and every one of them was super friendly definitely recommend this place to my family and friends. Once again thanks to Ulises for all the help!
George Saghafian - REALTOR
Eddie helped with the purchase of the car we wanted and he was truly excellent! We couldn’t be happier and can’t thank him enough for all the hard work he did and the professionalism that he showed. Truly appreciate it.
T C
After searching for months I finally found a dealership that made me feel comfortable & answered all my questions.. Considering this was my first time purchasing a vehicle, I can honestly say Daniel helped make my dream come true! Daniel & Ulises you guys rock! Excellent customer service & a lot of patience.. Definitely will be returning!
Lisa Marino
I went to Castle Chevrolet and had a great experience. The manger Jasper and his sales team were respectful, knowledgeable and courteous. I would highly recommend this dealership to friends & family.
Rogelio Diaz
Great experience at Castle! Alex Rocha hit it out of the park! Great service all around
Dave Wyatt
Great dealership..always do good work..never had any bad experiences.. problems are always addressed and work completed on time ..service is great
Katy Walling
My husband and I were looking for a simple used car to get us to and from work. Alex did a great job of keeping the process streamlined, avoiding unreasonable negotiations, and making sure we left satisfied in a reasonable amount of time. I wish all car buying experiences went this smooth. Thank you Alex and Castle Chevrolet!
Anne Matthews
Shaun Grabavoy is the gold standard of sales and customer service. He is knowledgeable, courteous and authentic. If Shaun and I had not worked together, I would not have bought my new 2022 Equinox.
Anne Matthews
Rosa Fernandez
Baught a car here a little while ago. I normally dislike going through the process but Gabriel made me feel comfortable. I was very demanding and he worked with me. Would recommend you talk to Gabriel if you need a new car.
Caitlin Wrobel
Convenient online booking with quick availability. Staff in the service department are always very helpful and friendly!
M Cannon
My 2nd Visit I wasn't HAPPY at all but my salesperson PAUL was absolutely amazing. Paul walked with me until I found another option that I Loved more than my first choice. Paul made the process seamless within 24hours I had my dream SUV!!! I recommend Paul and Castle Chevrolet to everyone in the market for a new vehicle.
Mark Nelson
Couldn’t get a better sales professional than Alex... have bought 2 vehicles from him within last 6 months.
This past vehicle, it was was easy as setting the car aside, having him run credit, test drove vehicle, agreed on price and walked out door within 90 minutes.
Car buying the way it was meant to be. Alex, your awesome bud...thanks again! Mark
Richard Pasquel
Had a great experience at Castle Chevrolet of Villa Park. Orlando Morales was extremely informative, and helpful. I would highly recommend speaking with him when visiting the dealership while shopping around for a car.
Mary Jane
I was very impressed with the purchase of my GMC Terrain. The sales team did an amazing job working with my budget and "yes" I left there with a lessor down payment than requested. Everyone was very friendly. I also noticed a neat and clean floorroom and waiting room. Their team worked great together to not make a long wait as paperwork was processed. I highly recommend Castle Chevy to my family and friends for future vehicles.
Debra Lynch
I don't want to mention names so I don't leave anyone out. These folks are all amazing. I couldn't have had a better purchase especially on line. Buying a car is a stressful experience they may have been stressed by all my questions but I was stress free thank you everyone.😀 The car is absolutely beautiful. Can't say enough good about this dealership.
Ω
Everything went well and quickly—top-notch, informative, good guys at Castle Chevrolet.
Rashi Lambert
Anthony made sure I got the best experience at the dealership and it is very appreciated
Michael Angell
I had some work done on my vehicle and tony the service advisor was excellent. He was very helpful, and courteous. A great people person. Will definitely ask for him in my future visits.
James Nelson
Thank you to the great team at Castle Chevy. They helped me get out of a bad car loan and get into something that I am really pleased with. I got a great car also. I would recommend them to anyone looking for a great deal even if you have not so good credit.
Scott Heabel
Tony was spot on Monday morning. You could tell he had just got back from vacation and was recharged and ready to go. He greeted everyone with a “good morning” and a positive attitude. After looking at the details of my appointment and having a quick conversation about the service history of the my truck, Tony set it up for a few additional things and got my truck back to me on the time estimated!
Arqzii__
Excellent customer service! Great work and no waiting!! Thank YOU for your great experience!
Heather Klikas
Buying our new car at Castle Chevrolet was a great experience. Katie was a pleasure to work with. She was extremely knowledgeable about the cars and took the time to answer all of our questions. I would highly recommend castle Chevrolet.
Debra Brown
I like the service that I received from castle Chevrolet and I highly recommend you thank uso much
Matt S
Castle Chevrolet of Villa Park is a very courteous and professional operation. I have bought many vehicles and had all manner of experiences doing so. I would rank Castle right at the top. Javier Gamboa was a superb salesman and true gearhead just like myself. He took me on a nice long test drive on a route that perfectly highlighted all the aspects I wanted to experience in the vehicle. He was quick and concise as we worked our way through the numbers, and he addressed all my concerns. Sean O'Connell took care of the final finance steps in a way that couldn't have been more inclusive, transparent, professional, and pleasant. If you have a chance to do business with these folks, you will have a great experience.
Rashunda
I had a great experience. Everyone there was extremely helpful and knowledgeable. I love my new car and am so happy I chose them!
Fran Fiorito
This place is great! I worked with Eddie Nikpouri who worked very hard to get my payment as low as possible. He even got his manager Jasper involved and they really helped me out. Highly recommended!!
Tom G
I recently brought my car in because of a rattling pipe...Castle (and in particular Dan) fixed my problem within an hour. It was a loose pipe that they fixed...They did not try to sell me anything else and the service was prompt and efficient...
milapez
Best Sales Team-bought my new car and the process was easy. The finance managers explained everything thoroughly and made my dealership experience a memorable one. Thanks team!
Brittany Marrs
Went above and beyond to get us our new Traverse as quickly as possible.
Kay Bohnsack
This was my first visit to Castle because of my regular dealer, Sunset, could not accomodate me due to a strike by service techs. Castle got me in to get the needed airbag replaced. Waiting room and Lav clean and neat. All people I deallt with were professional and courteous. TV a plus when having to wait 2 hours for repairs each of 2 days. Everyone was very pleasant and did their best to fix the problem as quickly as possible.
Anne Matthews
Shaun is the reason I bought my new Equinox. He was knowledgeable and is the gold standard of Customer Service.
I will recommend Shaun and Castle to everyone I know.
Bravo and thank you.
G. Gonzalez
Got my Chevy Spark here, Gabriel was awesome and super helpful! Thanks Castle Chevy :)
Arthington Ventures
Mark Ford was great he worked with use and got use the deal we were looking for
Vincent Marino
Castle Chevy in Villa Park made the entire purchasing process as smooth and simple as possible. The sales manager, by the name of Jasper, was extremely helpful and knowledgeable with answering all questions we had. Truly made purchasing a vehicle enjoyable.
I definitely recommend purchasing a vehicle at this location.
Tone Lotus
Steve l was awesome straight to the point and helped me very much highly recommend
EVO
After liberally searching reasonable prices for an automotive repair around the northwest suburbs I HIGHLY recommend Castle Chevrolet for all your car repair needs! Needless to say Samantha was beyond helpful and patient when explaining and pricing my repairs. I am never going anywhere else! Thank you Castle Chevrolet!! I am loyal customer to stay(:
RICHARD RUIZ
Alex is a great guy, he helped through the trade-in process. Made sure my vehicle was COMPLETELY paid off within days of me selling them my vehicle. He was upfront and fair with the value on my car. Recommend doing business with him!
Chris & Lori Seay
We purchased a 2021 Silverado 2500 HD and couldn't be happier! Ulises was our sales consultant and he was great! Ulises answered all our questions and made our purchasing experience quick, easy and enjoyable. The sales manager, Jasper, and the finance manager, Sean, were also great to work with explaining our many options from vehicle delivery to extended warranty options. During our visit we never felt pressured or rushed and were extended every hospitality. Great Team, Great People!
Jaccko Meade
Eddie Was a great to me at castle Nissan. He was quick and very helpful!
I would recommend 5 out 5.
Demonte Williams
If you're looking to buy, ask for Jonathan. He made the process of buying a new car less stressful & as simplistic as it gets.
darcy mcgee
My experience was relaxed and the salesman, Shaun Grabavoy, was extremely helpful. Not aggressive, but knowledgeable on all aspects. Very accommodating. I would absolutely recommend Castle Chevrolet for quality, support, respect and overall easy experience for my new Truck.
Thanks Shaun Grabavoy and team.
D J
Went here to get a car for my fiancée and they worked out a great deal honestly. Shout out to Javier this man sold us a car and cleaned it himself due to their being low staff. She left with a showroom car because of him being willing to make things happen for us. My rating is based on the overall service. Also if you want a good corvette it seems like this is the place to get it at!! Nice Vettes!
Daniel Novak
I have been purchasing vehicles from Castle Chevrolet for well over 25 years and have always been extremely satisfied with the service by their sales representatives. My last sales rep Katie Jasionowski was very polite, knowledgeable, and helpful in my recent purchase.
thelma ivory
On 10/27/21 my husband and I had to take my car (Chevy Equinox) to Castle's Service Dept. for evaluation/repair. Not knowing what the repair(s) were or what the cost of the repairs would be had become very stressful, especially during these "PANDEMIC" times.
Tony Fajardo, who has been the Service Consultant Specialist for my vehicles for the past few years, "calmly and cheerfully" greeted me and quickly had my car submitted for evaluation, which revealed that repairs were needed. Tony immediately contacted my Extended Warranty Co. to ensure that my cost would be at a minimum and it was!
Also, because of the thorough evaluation, potential future repairs were also identified. By providing my husband and I with this information, the repairs can be completed before the winter weather occurs. This is EXTREMELY important for safe driving and not having the worry of my car breaking down while traveling.
The above is only one example of Tony's commitment of Dependability and Loyalty that he shows to his customers. My description of Tony's work integrity is: Professional, totally Customer Focused, Knowledgeable, and very Pleasant to work with thereby creating a pleasant customer environment, and the list goes on!
I give all my THANKS to Tony Fajardo who has consistently provided me and my family with EXCEPTIONAL service. The situation I stated above is only one example of why Tony Fajardo help make Castle Chevrolet a great place to do business. THANK YOU TONY!
Thelma Ivory and Family
Danny Valdovinos
I had parked my car at a Walgreens and when I came back out my battery died in my car. A worker from this company had been around and was able to help me jump my car. Joseph Tripp was very helpful and I thank him for taking the time off to help me out. He gave me his business card if I ever needed help in the future.
Robert Padilla
I recommend this dealership, not only they’re honest but they actually treat me like family. I definitely recommend working with Shaun Grabavoy. Excellent service, and very helpful salesman here.
Toni Meyer
I went in for an oil change but also told Tony to check my right front tire that I have had to put air in it 4 times within the last few months. When he checked it he showed me there was a nail in it but said they could repair it. I gave him the ok to fix it he also let me know I needed my filters changed. I always feel comfortable taking my car in at Castle they will fix what needs to be done. I've lost my husband who always took care of my car for me, so its nice to go somewhere where you can trust the dealership.
Anthony Leopold
I recently bought the 2021 Tahoe and since then I have never liked a car more than I do this one. The staff is incredible and I was in and out of there very quick. I would also like to thank Alex and Jasper for their quick help and friendly service. Castle Chevy is the best place to go buy your new car.
Serita Ford
Buying a car has been crazy especially during the pandemic....BUT then I went to Castle Chevy. Marc Ford and his management team actually listened to us and our budget and made it happen!!!....if you are in the market do yourself a favor go see Marc Ford @ Castle chevy!!! You won't be disappointed.
Jay Thom
I visited Castle Chevy this week and was helped by Shaun Grabavoy. He was extremely helpful and attentive and helped me get the best price for my vehicle. I would definitely recommend him and the guys at Castle Chevy if you’re in the market for a vehicle
Robert Chojnacki
Jacob was a great help for castle buying my car! Very personable and knew what to do! He talked to the used car manager and made a fair deal! Great guy!
Carolyn Yeazel
Castle was great! Katie was our sales rep and she was awesome; super personable and easy-going. Made the process super simple. We knew what we were going in for and we were out in a little over two hours. Shortest time I’ve spent purchasing a car at a dealer ever! Thanks for a great experience.
George S
I worked with Eddie and I must say he’s a class act. He’s very knowledgeable, informative and friendly too. If you’re in the market for a new or used car go and see Eddie and see what buying a car from a pro is all about.
Annette Banks
I submitted my information online in regards to purchasing a vehicle since mines had been stolen. I was assigned to THE BEST car salesman EVER his name is Alejandro Rocha(Alex). He worked with me on what I was looking for and the price I was comfortable with paying. HE NEVER LIED to me and was always upfront and honest - which is rare to find at a car dealership.
Angela Bucaro
Service manager was very thorough and is very knowledgeable. He was great!! Thanks Tony!!
Ava Lindahl
I purchased a new Equinox today and I must say everyone was great. My sales person was Eddie Nikpouri. He was great - very knowledgeable about the vehicle; very easy to work with. Just an all around great person to work with. If I know anyone looking for a new car, I would certainly recommend Castle Chevrolet and Eddie.
Ray Machen
Javier was very friendly and didn't pressure me. It was the first time I was at a dealership where I felt comfortable. It was actually nice to buy a car instead of a chore. Great people to do business with.
Alex Espitia
ULY from castle chevy went above and beyond , No pressure to buy and worked with me ..overall great sales guy
Fabiola Marquez
I was treated with respect. Eddie Nikpouri is the kind of Sales Representative that genuinely works for his customers.
Thank you!
Ronny Galvan
I just recently bought a car from Castle Chevrolet this past week, I love the car. The staff at the dealership was great and helpful from when you walk in, to the test drive, and to the purchase. It was pretty quick and they were helpful and friendly. I highly recommend making your next purchase here, great place to get a car.
Alexis Schlua
I had an excellent experience at Castle Chevy! The sales team was incredibly informative and I felt as if they had my best interests in mind at all time. My car buying experience was quick and hassle free! An all around positive experience, will definitely be referring anyone looking for a new car!
Glenn Jones
No complaints. Fast in and out, friendly service, and comfortable waiting area.
Armando Reyes
Recently bought a 2018 camaro zl1 and I had a great experience here if you’re car shopping go to Alex Rocha.
Joseph Mitchell
Great service! I found a truck online and had to come in and see if we could make a deal! Eddie Nikpouri was able to make it happen!! Thanks Again!!!
Cablelinenetwork
Gabriel Sanchez he was very helpful, made the experience real easy, like honestly he worked with me and got me the car I needed if I ever need a 2nd car I'm going back to him. And he helped get the price in the range, this is the best buyers experience I've ever had. I would recommend anyone come and shop here
Timmy Hooper
I wasn't sure about different trim levels on a Colorado until the excellent saleswoman Katie helped me figure it out with ease! Smoothest car purchase I've ever done, quick, easy, informative, and so helpful. If you're looking for a car, ask for Katie!
Joel Sandoval
Was recommended by a friend to purchase my new car. Was greeted by Alex Rocha, he took care of me and got me right out the door. Very professional and great to work with. Will recommend to all my friends and family.
*Update*
My wife needed a new car. This of course was the place to buy again. Thank you Alex Rocha for everything. I love the fact that he makes it a easy process. Thanks again!
Liliana vargas
Today I stopped by with my mother in law to check out cars and Eddie was our salesman he is such a fantastic and kind-hearted good natured salesman and person. Very personable and very accommodating had all the patient in the world and super nice. We ended up choosing an amazing car and the whole time had Eddie answer all our questions and concerns. We had such a great experience!!
Marissa Chamorro
Shaun Grabavoy was awesome! From the minute I pulled into the lot. He was attentive, friendly and professional. Very knowledgeable. I couldn’t be happier with my purchase. Thank you Shaun. You’re a Rockstar
Susan Mathews
We had to replace a vehicle due to accident. I usually would rather pierce my eyelids than shop for a car...going from dealer to dealer, drive, think a few days, haggle price! Tony Castle, Dave. Sean and Justin made our experience beyond outstanding. Great car, good deal....3 hours done! Absolutely reccomend!
Kinyetta Lewis
Eddie was the greatest. From the time I walked in Eddie said “ I got you and thats what he did. He got me in and out in no time. I was also able to leave with my a car Chevrolet trax2017. Thanks Eddie.
Alexandria Bucher
Chuck my salesman was amazing. During the process of car buying I had a horrible experience at another dealer that had ran my credit through 11 banks, when I got to Castle Chevrolet they understood the accommodations I needed and I didn’t leave until I had the deal I needed and wanted. Chuck was honest and hard working for me. He didn’t push me into any decision making. You can tell he is a family man. The management and financial officer Sean O’Connell was also great to work with. Both of these guys helped me work out an amazing deal. I also had to come back on another occasion and they accommodated me tremendously with letting me use a loner car while they did a vehicle inspection for me, so I could leave the building to eat and shop with my young son. I had an amazing experience and would highly recommend anyone who is car shopping or needing services for their vehicle to come here!
David DuBois
Good customer service! In the service department...sales floor not so much... I counted seven sales people having their coffee and donuts at 11:30 in the morning was waiting for my car to be serviced and decided to check out what was new on the showroom floor not one of them approached me I would never buy a car here!
Pedro Hernandez
Came looking get rid of my car, Eddie N gave me a great price for my car. We worked out a deal. Came out happy would definitely do business again.
Anais Gonzalez
Alex Q was my sales consultant and he helped me make sure I got the vehicle I wanted. I was set on getting an all black and awd trailblazer, which they did not have on hand. So he checked to see if there was any out there, ended up finding one that was in transit from the west coast! They reserved that vehicle for me with a deposit and was able to pick it up once it arrived. It was great!
Damon Lane
My experiences with Castle Chevy has always been a good one. The only discrepancy I have is when I purchased my 2015 vehicle, I was on a every 5k mile service call. Per the Service Advisor the schedule has changed to which its throwing my service schedule off. I just brought the vehicle in at 66k, but when I previously brought it in no one said hey its time for the 60k service to where I'm thinking my next BIG service won't be until 75k. I don't want to offset my service records and loose any warranties that may be left.
Michael Stevens
Alex Q absolutely awesome. Very pleasant very knowledgeable. Just a great guy. Sean the finance Manager was able to get us and extended 2 year warranty and lower our payment by $40. Chevy castle is the absolute best. I will be back to purchase another car. In addition recommend family friends to your dealership..If I was able to give more stars. I would..
Dianna Gutierrez
Eddie was amazing! He was friendly, attentive, and efficient! Would recommend any one that wants to buy a car go with him!
Embrace the Bullfrog13
Daniel Garcia at Castle Chevrolet in Villa Park came through for me, Big Time! I had recently purchased a new Honda, and was looking to sell my 2004 Civic, in fairly decent shape for a 16-year-old car. To this point, I had only received mediocre to poor offers. After getting an on-line quote from Kelley Blue Book, Laura Castillo from the Castle Buy Center reached out to me via electronic media, inviting me to come in for a higher quote/offer. Am I ever glad I did! Daniel gave me a more than fair offer, which I eagerly accepted. Within 48 hours, they had my car and I had a check in my hand! The whole process was quick and seamless, and the dealership appeared extremely well kept in the guidelines of the highest COVID safety standards. Many thanks to Daniel and Laura for a great experience. If you live in Chicago’s Western Suburbs and need to sell, you are missing a great opportunity if you don’t stop by Castle Chevy in Villa Park to get an offer. I imagine you’ll probably do pretty good if you are looking to buy a new Chevy too!
Tasha G
Eddie, was very helpful with the purchase of my car! He went above and beyond to get the offer I wanted, in order to sell them my vehicle! Ask for him, you won’t be disappointed!
Dan Houtz
Best dealership experience I have had. No pricing run around or pushy upscale. Thank you!