Reviews of Moses Factory Outlet - Corridor G. (Car Dealer) in Charleston (West Virginia).

Moses Factory Outlet - Corridor G

239 Reviews

108 Comments

Car dealer

Used car dealer

100 Preferred Pl, Charleston, WV 25309, United States

Description

Information of Moses Factory Outlet - Corridor G, Car dealer in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Moses Factory Outlet - Corridor G

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Reviews of Moses Factory Outlet - Corridor G

alyson mcr

Good service but severely overpriced imo. I had a great experience for the most part but was disappointed in some aspects. The employees were all very friendly and helpful. I did actually feel like Jackie listened and gave me time to express my concerns with my vehicle, which is rare in my experience and greatly appreciated! When I picked up my car, the window control component was pushed down to where it was inaccessible, which is definitely not how I dropped it off. It is a little loose and slides down on me as well but not like that. I know it is a small thing but considering I paid $154 for a diagnosis and inspection sticker, I would expect them to at least put it back the way it was. Also, they said it would be like $680-800 to replace the water pump. Which, that may be the going rate, I don't know, just seems awfully high.

Alex Herndon

William has been my go to guy for a few years now on finding a vehicle. Cannot recommend him enough. Unfortunately, we were not able to get the vehicle we wanted, but William took the time to break everything down and explain things to us, also giving us hours of his time without a sale, instead of giving us a deal that wouldn’t be reasonable. I’m sure he could’ve sent us out the door in something, but he listened to us, and took notes to help us moving forward. William McCormick is THE guy to go too!!

craig scott

Bought two cars from here some time had an awesome experience. If your looking for a quality pre-owned vehicle, this is the place!

Robert Smith

Went to Downtown Moses for a routine car check and was treated well by everyone from the woman who checked me in to the mechanic to the lady who I paid my fees to. I'll remain loyal to Moses for their core values.

Allan Foster

Everyone was fast an friendly one of the best car buying experiences we have ever had thanks again

Dustin Boggess

Lane Flesher. Best car salesman in the state, ask for him! great inventory, overall great experience. Seriously go see Lane.

Jeramey Stacy

Good dealer to work with. They go above and beyond to get the deal done

gary fridley

Extremely happy with the service we experienced while trading with the team at Moses.

Chris Powers

They were pretty nice. The only thing that was confusing is that they were supposed to text me with an appointment to fix the A/C and blower motor. My salesman had just been sick and couldn't set it up. I contacted them and had everything situated. It was a good experience, but they need to have things in play for when such things like this occur.

Maura Hofer

Excellent job, paint matched perfectly, you cannot tell what part was repaired, looks great!

Donna Ayash

They were very nice, as always and they were able to fix the problem faster than expected.

Ben Gravely

I recently bought my 3rd vehicle from Moses Factory Outlet on Corridor G. The staff are always personable and work hard to get you what you want or need. My second vehicle they didn't have when I first stoped in but within two days they found exactly what I was looking for. I would definitely buy from them again.

Pro Kawi

One of the easiest, fastest and smoothest car buying experiences I’ve ever had

Cressia Aboytes

This dealership is by far my favorite. They are friendly, easy to work with, understanding and overall great people. They will work with you and help you without hesitation and do their best to get you into the new car you deserve. I have bought my past 3 cars from them and everytime was a wonderful experience.

Jennifer Gorrell

Super friendly staff. Worked with my young daughter as she tried to find her first car. Great learning experience for her. Worked w me to make the experience quick and but did not rush us. Very accommodating! Overall a wonderful experience

Isaac Reed

Great vehicles good deals. Service was spotty though. The lot was given 4 days to replace a head light and detail my vehicle before purchase. It was lightly vacuumed and I replaced the head light myself. However i am being sent a check for that repair. Overall I’m happy I just wish they may have been a little more transparent as far as the timing and repairs and such.

Deb White

I found a vehicle online and within 2 hours I was out the door with keys in hand. James was wonderful with assistance from his buddies.

James Taylor

Great job just det there zoo long 2 hrs shouldn't take that long

Sharon Sohovich

James Brown was my salesman, he was very polite, very personable! James was so patient with us. I never felt pressured from him. I have purchased a car before from Moses, that is why, it was my first place to shop this time. I would highly recommend him & Moses to my friends & family for their next car.

Jessica Earls

I cannot give this dealership enough praise!!! Unfortunately, because I am a woman, I have had countless, horrible experiences when it comes to car dealerships. Finally, car salesman and staff who know how to treat someone!!! Jeff is the best and when we purchase another vehicle we will be buying from him again. Thank you so much for all of your help!! My beautiful Subaru WRX makes me smile so much!!!! And it sounds so amazing too!!

Chelsie Howsare

I had a very pleasant experience working with Tom Parker at Moses. I have been browsing cars for a few weeks. I knew exactly what I wanted, and I found a listing on the dealer's website. I stopped by the lot to see the car, but it had just arrived and was in service. Tom told me it should be ready to test drive within a few days. I gave him my number, and he was great about updating me on the status of the car. Buying the car was a smooth process too. My trade-in was appraised as I was test driving the vehicle. I was able to get the vehicle I wanted while keeping my payments reasonable. Everyone I interacted with was polite, and I never felt pressured or uncomfortable throughout the entire process, which is how buying a car should be.

Chasse Land

Very happy with my new car that I purchased from Moses Factory outlet! My salesman Tom Parker was a very nice gentleman and not pushy....which I greatly appreciate!! I leave car dealerships if they start trying to make a hard sale. But Moses was very nice to work with and made the whole transaction easy.

MARK FRANCO

Good service, easy to deal with, and didn’t try to sell me something I didn’t want or could really afford. I have bought from them before and probably will again.

Dennis Winefordner

Very good customer service! Great body shop! Was very courteous from estimate to finish! Thanks Dennis

Timothy Lucas II

No complaints at all, very good dealership. Upfront and honest about the condition of the Jeep I was looking at, they worked with me very well as this was my first ever purchase of a Vehicle ever . Had to bring back cause of A minor issue so both Sales Managers Mark Morrison and Brian Myers both assured me the issue would be taken care Free of Cost can’t thank them enough for the awesome courtesy Would definitely purchase from again

E Evans

I had a wonderful experience buying my new vehicle. James Brown was very helpful. He took his time answering my questions and concerns. He helped me buy a second emergency key for my vehicle. Me. Brown continued to be kind and courteous even after I purchased my vehicle. I had a difficult time connecting my phone and uploading my contacts to my car phone. He googled the information and watched a YouTube video to help me solve the problem. He went above and beyond helping me with my new vehicle. I would highly recommend anyone interested in buying a vehicle to go deal with James Brown at Moses Factory Outlet. He is knowledgeable about the vehicles he’s selling and is not a high pressure salesman which is the type of salesman I look for to deal with when I buy a new vehicle. I love my new GaMC Terrain! Thanks!

CYNDI SHUMAN

Needed a vehicle due to an emergency situation in one day worked out great deal on a vehicle that fit our needs perfectly. Not pushy and went the extra mile to get us a great deal. The staff was very friendly and ready to do whatever to help with the sale. This is third car purchase from them and all have been great experiences.

Makayla Bailey

Gene was an excellent salesman! He was so friendly, and not pushy in the least bit. Brought my car back two days after purchase to have it detailed, and it looked and smelled fantastic! Thank you Gene and Fred for getting me into a new car!

Beverly McCutcheon

We had an awesome experience dealing with these gentlemen. Tom Parker was excellent to deal with in the sales. He listened to our needs and genuinely wanted to make sure the vehicle was right for us. All around from sales to finance we were made to feel comfortable in every way.

Katy Cantrell

These guys worked tirelessly until they found the perfect vehicle for me. Very courteous, understanding, and always willing to answer any questions I had.

STEVEN SMITH

I’m a return customer having just purchased a 2017 Grand Caravan. Both times , I’ve been treated with respect and found the staff willing to deal with me. This last time, Tom, the salesman, Brian the Sales Manager, and Dave the Finance Manager were exceptional. In fact, the vehicle I purchased only had one key faub and they paid to have another one made. That’s customer service!!! I highly recommend people check them out when purchasing a vehicle.

Karen Hall

From start to finish, this was the easiest and best car buying experience ever. Everyone we dealt with at Moses Factory Outlet was professional, helpful, and friendly. Love the new (to us) car. Thank you!

Anne Cooper

Friendly and courteous. Gave me a really good deal and offered a good price on my trade in. They've also been very helpful with a few minor details after the sale. Recommend them. Ask for Gene!!

Emilie Love

James Brown took great care of us when we went to purchase a car for my 16 year old son. He brought a car to us from another lot which was very convenient. He even came in on his day off to seal the deal. This guy deserves a free day off with pay! Thank you, Moses!

Bwaits Waits

No complaints at all, very good dealership. Upfront and honest about the condition of the car I was looking at, they worked with me on the price and had me in and out in no time. I’d make the 2 hour and 40 minute drive to buy another vehicle from them again

Robin Rucker

Awesome, easy, smooth, positive experience! Thanks Alex and Fred!! Love my new ride! Great deal!!

Eli Vater

Bit pricey but nice vehicles and technically fair price... lots of waiting but simple service and they explain everything to you if u ask. Also this place was much lower stress than the last place I bought a car but that may have been donnie my salesman. I recommend him more than the dealership just because he made us feel so comfortable. .. Thanks Donnie!

Cara Dunham

ISAIAH ENGLISH IS DA MAN ‼️ BIG THANKS ❤❤❤🌹🌹🙏🙏🙏 …

David Gray

Vehicle was as described and priced with-in market value..Gene the salesman was very friendly and down to earth to deal with as was the sales manager. All were easy to deal with and not pushy and or overbearing to make a sale. Would recommend Moses Factory Outlet for a good buying expeeience.

George Stambaugh

2 years ago My mom traded and bought a 2012 Jeep Grand Cherokee Laredo 4 X 4. Great Price and a great vehicle. Last week I traded and bought a 2014 Scion TC 10 edition. It is like new as you would expect except I paid thousands less. Both times an easy car buying experience. They go the extra mile to get you a great interest rate. What impresses me about their inventory is the selection and their attention to detail. Every car on the lot is clean. Not overly detailed but just CLEAN. When it is time to trade again it will be with Moses Factory Outlet.

Darrell Hugueley

Very friendly staff. Woody was a great sales associate for us. Listened to what we wanted and helped get us a good deal. Very satisfying place to buy a car in a world where car dealerships are notoriously unpleasant to deal with.

Martha Auber

Jim Dunlap was my sells rep, he was courteous, patient, helpful and knowledgeable of all the vehicles, first thing he did was show me the car fax on the vehicle i was looking at, i got to know him a little during the process. I love my car thanks Jim for working hard to help me get my new car much appreciated

Charles Knapp

Gene at the Factory Outlet was a real pleasure to work with on purchasing my new to me 2017 Nissan Rouge. Also Big Shout out to Wes for arranging the financing. Great Guys to work with.

Benjamin Stepp

In the midst of the COVid19 pandemic they provided excellent customer service and took care of our needs. Gave us a good deal on a used, like new 2018 Jeep Compass Trailhawk. Thanks again.

Cindy Smallwood

Wonderful, low pressure sales staff.

Mariana Ayala

Great place love my car and Jeff justice was great sales man.

Brian Lauck

Staff was friendly and prompt. They gave my trade in higher then expected value. They also were not pushy in any of the vehicles I was looking at.

Andy Harper

Just looked around. The salesman that I talked to was real nice but the prices are locked in and no room to negotiate so I went elsewhere. Ended up buying a truck from an individual and saved a few thousand from purchasing at a dealership.

Steve Johnson

Service was excellent, Tim was very helpful and is still helping me complete my new truck by getting me another key and remote and getting a tire repaired. Mark was diligent in getting me the best price he could, shout out to both gentlemen for helping me out, thanks guys

Sarah Flannery

This was my second purchase from Moses Auto. My salesman was very nice, every thing went smoothly and I was able to get a reliable truck at a good price.

Michael Wilson

Called and told them on the way to definitely buy a vehicle. Waited on us to get there and treated us awesome. The whole experience was quick and painless.

Joe Tucker

Excellent experience all the way around

Anthony Gill

Excellent staff, great people fourth vehicle we have bought from Moses will be back

Dana Reese

Ok experience. Salesperson was nice but failed to follow up as promised. Even the sales manager even the sales manager spoke with us but nothing. Either they are really busy or we was just not worth their time.

Destiny Elswick

James Brown at Moses Auto Group I highly recommend. Made my buying experience easy. Very easy to work with!!

Ahsan Iqbal

They have a nice collection of cars and are competitively priced. most of them are in the 2-3 year old. Bought my first car from them it was a great experience.

Alice Jones

Very efficient and courteous check in and out

Brian and Kate Johnson

Quick service and never a problem

Silas Johnson

Very good customer service

christopher george

Very friendly and helpful staff from the salesman to finance guy. It was a quick and easy process.

Markus Bays

Oil was changed in a timely manner

Jaymie Brewer

Nice staff, easy to deal. Helped me find what I wanted. Would recommend for your used car needs.

mark bolin

I recommend James Brown for buying a quality used vechile with no hassle or no dirty trick. I highly recommend everyone to visit James at Moses Factory Outlet on Corrider G.

Tim Davis

Had problems at another local dealership. Went to Moses worked fine. I liked the sales people at south Charleston.

T T

Friendly staff no pressure sales pitch nice selection easy access to 119

Larry Shamblin

Great experience. The sales people were very friendly and helpful. Would definitely go there again!

Karissa Lester

Best people to buy a car off of! They really try to help you find what you want and give you the best deal possible!

Terry McCoy

Took care of me both sales and finance, gave me a good deal on my truck. This is why I’m a repeat customer.

Brandon Kussy

Great response, friendly, and informative.

Michele Simmons

Super helpful and friendly staff

jessica nelson

This is an amazing place to buy vehicle. They're super nice, good prices and quick.

Bianca Brown

Isiah English is the absolute BEST!!!!!

Josiah Richardson

I didn't have the best experience here in terms of making a deal on a car that was overpriced and acknowledged to be overpriced by the sales team.

jodie kniceley

James Brown made everything quick and easy, I was in and out and in my new car in less than 30 minutes!

Peggy Byrd

Great salesmen. Will help you anyway they can. Very pleased with our experience.

Judy Carson

It was nice,was treated really good,James Brown went out of way to help

Angie Shamblin

Great place to buy a car. Nice friendly people.

Penny Young

I’ve always had great experience dealing with this car lot

John Tucker

Nice place good people and clean place and fast

Jennifer Sharp

Very quick efficient and friendly service

Jeffrey Allen

Great experience. I purchased a vehicle and was treated good

Renea Lester

Have bought 2 cars from here, both have been great cars!

Joseph Elkins

I greatly appreciate and recommend James Brown at Moses factory outlet He will treat you right

Jason Atkins

Wish there was more vehicles on the lot but no other complaints

Brittany Christian

James Brown was great! Very helpful through the whole process!

Katelynn Rhodes

Went to Moses to buy my first car and James Brown helped tremendously!

SHARON TURNER

Awesome shop!!!

Tammy Michael

Excellent service!

Joyce Gullett

Great Service. Polite Group Salesman Ship

Maya Mells

Nice cars... Inventory was low..

Dan Sizemore

Quick, courteous service!

Richard Buckley

Very professional and helpful.

Cyndi G

Great people! Wonderful experience.

Colton Toney

The manager is very nice, as well as their employees.

Deanna Phillips

Very good and friendly and helpful customer service

Brian Adkins

Very nice and convenient car dealership

Brandon Graley

Maybe a bit biased but this store is the bee's knees

Craig Cotsmire

Clean facility nice salesman

James Hatfield

Great place to buy cars

Double D

Appreciated the fast courteous service.

Osiris Tyson

James Brown was perfect

Beth Fizer

Was just looking

Michael Bibbee

Ask for Gene

Courtney Overstreet

Moses Downtown* Things went smoothly, car looked like new

Sheila Brisendine

Lane and the crew were very helpful and made the car buying experience easy

Lyle Craddock

Was the best car buying experience I’ve ever had, nephew took great care of me right from the start, everyone that I dealt with there was very nice , I didn’t have to spend a half day buying a car , very guick service. AWESOME car buying experience.

Meagan Perdue

I had a very small time frame to make a purchase and they made it happen! I LOVE my new purchase! Corey was great!

Huey Woodson

A friend of mine just purchased her car there tonight. Salesman Isaiah was very helpful in getting her the deal she needed. Also the gentleman that did the last of paperwork was excellent. Also the manager had a great smile and personality.

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