Reviews of South Burlington Mazda. (Car Dealer) in Burlington (Vermont).

South Burlington Mazda

481 Reviews

294 Comments

Car dealer

Mazda dealer

1795 Shelburne Rd, South Burlington, VT 05403, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of South Burlington Mazda, Car dealer in Burlington (Vermont)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of South Burlington Mazda

Popular times

Sunday

9
10
11
12
13
14
15
16
17

Monday

9
10
11
12
13
14
15
16
17

Tuesday

9
10
11
12
13
14
15
16
17

Wednesday

9
10
11
12
13
14
15
16
17

Thursday

9
10
11
12
13
14
15
16
17

Friday

9
10
11
12
13
14
15
16

Reviews of South Burlington Mazda

Nicole Marzziotti

I had the best experience at the South Burlington Mazda Dealership. Not only do I love my new car, but the level of customer service I received exceeded all expectations. Laid and Celeste were wonderful to work with! They were transparent, patient, followed up promptly, and most importantly, listened to me as a customer. I felt like they were as excited for me as I was about my new vehicle, because they knew my story and why I was getting one (which speaks volumes from a customer service perspective and a sales perspective). Laird and Celeste have a life long customer with me-I highly recommend working with them!

Jessica Materna

Though my most recent experience with Sales was not perfect, the Service department has completely turned around my perception of this dealership. I have been bringing my CX-5 there for service for a year or so now and they are fantastic. I love that the techs working on my car send me a video showing me their findings; super helpful! Shawna has always been patient and great to work with. I also love the rewards program!

will_liang

South Burlington Mazda is definitely a dealership I would recommend. My old Mazda 3 has been serviced here for years, and I have found them to be courteous and professional. Thanks to Laird's excellent service and assistance, I was able to get my new SUV in two days and trade in my Mazda 3 for a reasonable price. Besides being an exceptional sales professional, he is also a very kind individual with a very wise mind. Celeste has been helpful as the management throughout the process, and she is also a wonderful individual.

Jc Dugan

Always incredible service. Laird was a fantastic salesman to work with when I bought my car, wants to get you in the right vehicle for you, not pushy at all. Every time I go in for service Shawna is incredibly helpful and personable. 10 out of 10, never even had the mildest inconvenience with South Burlington Mazda.

Russell Hayden

I needed help changing license plates held on with rusted-solid screws. South Burlington Mazda was able to get me in for service the same day that I called, plates were changed with new hardware quickly, and the video provided of the service was very impressive in its information and professionalism. Thanks to Shawna and the service team for a great experience!

Kyle Jandreau

Called the service department in the morning to inquire about snow tire swap appointment and were able to squeeze me in that afternoon, so grateful. They have done work in the past for us and are always great to deal with. Will recommend them to anyone. Great customer service too!

Roger Vanasse

This was my first service experience at this dealership and it was fantastic. They went above and beyond to get us in and out quickly all the while under construction and not missing a detail. I will definitely be back. Thank you Team South Burlington Mazda.

Jared Anderson

I have had many experiences with different car dealerships in and around South Burlington. South Burlington Mazda is by far the best of them all. They have an amazing team whether it be sales, service or parts. It is my opinion that they are the most trustworthy and honest new car dealership in the entire state of Vermont based on my experience. Their technicians will fix any type of vehicle, not just Mazdas

Kevin Tait

Service has always been comprehensive, honest, and accommodating- really appreciate the video reviews direct from the technician. That guided me to recently lease a new car here. There were some scheduling, communication, and availability hiccups, but they were quickly corrected- and little things like those pale in comparison to what other dealers can do to mess up. Once received, the sales associate (Marissa) provided excellent assistance and helped to me to get what I really wanted. She and her team respected and adapted to my decisions, allowed me to take any time I needed to think, research, and discuss with others, and we even spent a good time just in general conversation. The process was very transparent and no pressure, and the team has frequently checked in with updates and how I was liking everything. They even invited immediate "How're we doing and could we do better?" while I was there. I think this dealership has a team of great, real, people that just want to help you get and like what you're looking for. My previous car buying experience (elsewhere) was nothing short of "Hostel"-style horror, but working with So. Burli Mazda has restored my faith that there are good, honest car dealerships out there. When my lease is up, I'll definitely be back at this one.

Andrew Hennessy

Travelling and called the dealership because we were having issues with our car's key. Upon arrival a team member quickly ID'd the problem, got new batteries in our key and sent us on our way. I was mentally prepared to be off the road for most of the afternoon, but these guys couldn't have been friendlier and helped us out (no charge) in just a few minutes. Great service.

Noelle Letteri

They were able to fit me in the schedule for a oil check and getting car ready for winter. They were friendly, quick and thorough. I really enjoy the videos they send of the work they do and what they found. Great transparency. And they don’t push unnecessary work. I find the charges to be reasonable. And the Wi-Fi is great for working remotely

Adelaide Cushman

Laird is awesome! If you are interested in a Mazda he is the guy to talk to. Not only is he not an “overseller” but he is very knowledgeable and just an all around super nice guy! So happy with my purchase the team is great!

Jon Wilson

Charlie in parts and Shawna in service were very very accommodating. They definitely made me feel comfortable with all the decisions I had to make and followed through on their promises! I will definitely use them again…

Kim Kaufman

Shawna was so on top of everything, kept us informed about the car's needs. We appreciate how easy it was to deal with South Burlington Mazda. The video of repairs was pretty cool, too.

Jason Singh

Had an awesome experience at South Burlington Mazda. I purchased a Mazda3 Premium Plus and they were accommodating to what I was looking for I was able to get exactly what I was looking for. Just wanted to say thanks again to Paige Doran for being knowledgeable and thinking outside the box of letting me test drive a vehicle similar engine wise to mine before purchasing to verify that I loved it. Thanks so much again!

Pablo Bose

Amazing service all around. Booking was easy, love the service videos, office staff were super helpful and the tech worked through lunch so I’d have the car back two hours earlier than I expected. Top notch

Tyler Bean

I’ve been strictly a Mazda owner ever since I’ve became a new car owner. Nothing in my opinion beats the zoom zoom experience. South Burlington Mazda has outshined other Mazda dealers I’ve visited in the past. From the quality and personalized service to the genuine human smiles you receive once you walk thru their doors. It goes a long way, especially when making an investment into your car. What I appreciated the most on my recent service, a general checkup and oil change, was the personalized video of MY Mazda. The mechanic who worked on my wheels created a video to show me his POV. This I found to be a unique and priceless tool, especially if you find yourself not being a car enthusiast. Quick and valuable service and was comfortable in the waiting room where you find a wide selection of Green Mountain Coffee and other soft beverages. Great experience. Great people. Even if under construction, the future of this dealership is nothing but going for the highest of standards. They know me as BUH BYE and am grateful to be known by the SBM family.

Linda Byrne-Luguri

Had to take my car in for a recall issue. Everything from initial call to pickup went well. I was given a loaner vehicle to use while they worked on my car, and a technician texted me if/when there was something to report. I give their service department an A+!

Jordan Putnam

From the start to finish my experience was excellent. The atmosphere was laid back and fun. The sales team did not put on any unwanted pressure to deflate the enjoyment of acquiring a new vehicle. Job well done! *Update* First tire rotation — Everything went smoothly from start to finish. The service team was friendly and welcoming. The service was quick and easy.

Dandre Lemieux

The team was incredibly helpful and flexible when it came to get my CX-5 back on the road. The diagnosis was quick and they even reached out on my behalf to make sure the warranty covered the parts a labor.

Michael Paul

Awesome, friendly staff! Made the car buying process that much easier. Even the Sevice Department was honest and did not try to sell me services that I did not need

Jaime Bressler

Great experience buying my car! Only one service so far but it was quick and painless. Definitely recommend them!

Melissa Carvey

Everyone is very helpful, pleasant and knowledgeable! Bought my CX-5 with SB Mazda about 18 months ago and very happy with their service! Highly recommend them if you’re in the market for a car!

Matthew Dendinger

I had a great experience recently with the service department at South Burlington Mazda. They were very helpful, got things done sooner than I expected, and did a great job.

Pamela Jarvis

Oct 2021, South Burlington Mazda is a great place to purchase a car. All of the people we dealt with were courteous, professional and friendly. They made us feel comfortable and confident with the transaction process. We highly recommend them for your car purchase. Oct 2022, just had 10k mile service check and oil change. The service department is very helpful and efficient. I highly recommend them.

Bryan Salatino

Friendly staff. Reasonable pricing. Trustworthy. Only negative is that the process was very slow, otherwise I would give 5 stars.

James Miller

Paige and the entire staff were extremely helpful especially Paige who showed us many cars on a very cold day and kept a smile on her face the entire time.

Dwayne Carpenter

Best car buying experience I've ever had! I purchased my Mazda a week ago from South Burlington Mazda, and I am absolutely impressed by the quality of their customer service. From my experience with Laird and Chris during my purchase, to scheduling and completing the undercoating with Shawna, Kyle, and Charles, I have had nothing but amazing service. The Sales and Service staff here are very knowledgeable, courteous, and professional. I highly recommend this dealership, and look forward to doing business with them again in the future.

Chris & Denise Marcelle

Friendly staff, excellent service & the video regarding the service performed was above & beyond. Love my Mazda! ❤️

Daniel Della-Badia

My first experience with South Burlington Mazda was in the middle of COVID-era car buying. Despite all of the challenges this created for the process, the team here went above and beyond in locating my vehicle in the combination that I wanted, and did so quickly. They also provided me (by far) the most competitive rate for it when compared to all other Mazda dealerships in NH, NY, and beyond. My salesman, Ryan, was excellent, as were Chris and the rest of the team. To be great in the sales arena is one thing, but to then back it up with an outstanding service department is rare. But yet again, they delivered. Shawna, Charlie, and Kyle in service have been caring, fair, and flexible when I had a challenging situation with my vehicle, and always went above and beyond to rectify any concerns I might have had. Gary, one of their lead techs, is top-notch and exercises more care and attention to detail with my vehicle than I have ever seen with any dealership. In summary, South Burlington Mazda has been the best dealership I have ever worked with, from sales, to service, to the staff, and beyond. We returned a few months later and bought a second vehicle from them, and I will be referring my family and friends. If they continue to provide outstanding service, I am confident that finding a place to buy my next vehicle will be an easy decision.

Abby Kendall

The service is always great, reliable, I feel like they take good care of my vehicle without breaking the bank. Mechanics and sales staff don’t push and it always feels like a good conversation. The video summaries of recommended service is a great feature. Highly recommend.

Mary Jorgensen

(This is a service review only. I'll update it if/when I buy my next Mazda from here.) I recently went in for new snow tires, an oil change, and a non-clicky gas cap. The service itself was fairly priced (there was a deal on tires) and fast and I love the new texted-video thing everyone else has already mentioned. Very interesting! There was a snafu with the appointment itself that they remedied quickly and then went above and beyond to make it up to me. Shawna, in particular, was awesome! (She was also great on the phone, helping me choose my tires a month ago.) The only improvement I'd make to this new location would be to add some outdoor benches so folks can wait outside on nice days.

Edward Butzirus

Hands down the most impressive, all around, team-executed customer service experience of my entire life - at a car dealership, no less. I have been in customer service my entire life and what Burlington Mazda did to accommodate our family and specifically, my daughter, was eye watering. Charlie in Service went well beyond my expectations and over-delivered in every regard. Our technician, Gary, not only performed the most through multi-point inspection in the industry, he recorded the entire process and sent us the video - remarkable on every level. I’ll quickly rewind back to the car buying experience where Ryan, our sales agent and Chris, the Sales Manager treated us like family from start to finish. No question about it, I will buy multiple vehicles from this one-of-a-kind organization and recommend them to everyone I know. Keep up the amazing work, Burlington Mazda as you have set the bar for the industry and are the model for the community to emulate.

Bad Squirrel

The staff were great. The staff that left forgot to order the pasty needed to put on a hitch, but the people who were there were fantastic. They also sent me a video of my service check which was a great touch. I’m a satisfied customer.

Joseph Ingram

Had a great experience buying a used Mazda here. Marissa and Celeste were knowledgeable and easy to work with — always ready to upsell but never in a pressured way. Showroom had a friendly vibe overall, I’d buy there again.

Victoria Schafer

My family had an amazing experience purchasing a CX-50 from Ryan. Madzdas are superior to any other brand in its class, the staff is friendly and helpful.

Ben Stilwell

Top notch service department. South Burlington Mazda has the best service department I have ever experienced. The service writers were welcoming and friendly and had me signed in and in my loaner in a matter of minutes. The video they sent me showing the underside of my car and my air filters was excellent and it really helped me to understand my car better. The service manager Kyle went over each item of my service in detail allowing me to fully understand exactly what happened to my car. I will bring my car here for service every time, and will recommend them to all my friends and family.

Bryan Clark

Marissa and the whole crew were incredibly friendly. From the first steps of the process to pulling out of the lot they were amazing. I would highly recommend anyone to shop at South Burlington Mazda!

Kristi Morse

This was my most pleasant experience buying a car. All of the staff members I worked with were knowledgeable, pleasant and extremely helpful. My salesperson was Laird and he was a delight to work with! I would recommend them to anyone. So far driving my new Mazda CX5 has been incredible. It's a well built, streamlined luxury car. I couldn't be happier! Thanks guys for everything!

Heather Bray

I recently went to South Burlington Madza to look at new cars. A couple hours later on the same day I left with my dream car. I was able to test drive the car on dirt roads and they even filled my tank before I left the lot. I really enjoyed my customer service because as a first time car buyer they helped me out a lot. Overall a great experience l!

Sheila McGowan

It was my the oil change for my Mazda and the service was stellar - they include an inspection video that was really informative. I had a concern after my service and that was followed up with immediately - thanks all

Hildy Jamka

The staff at So. Burlington Mazda are always courteous and kind. My reason for 4 stars, not 5 is this: every time my car is serviced, it comes back to me with dirty greasy hand prints on my white & tan interior and dirty boot scuffs in door jam and floor. I may be picky, but that's not how my car went in. If anything, my car should come back cleaner than it went in.

Jessey Webster

Fantastic staff. I bought a used vehicle here and Ryan and Celeste were great. 10/10 service and professionalism.

Wendy Werner

I had to bring the car in for some problems before leaving town the next day. They got me in even though I had no appointment. All the people in the service department are friendly and knowledgeable.

Caitlin McCarrick

I was able to make my appointment online, when I arrived to wait with my car I had a comfortable spot to wait and I got a video from them about the service. Everyone was kind and helpful.

Doug Teator

Everything was done that I asked and I love their video showing everything they looked at such as looking for leaks in the engine hoses, tires, brake pads, etc. I waited and it took the hour and half they said it would. Love the Big Deal too. This was a very good visit!!

Roger Cooke

As always (since 2003), South Burlington Mazda and it's predecessor PJ's Auto Village have given me superb service. I've never had a single complaint.

Brenda Rose

I am very pleased with the South Burlington Mazda service department. Their exceptional customer service is consistent, and sets them apart from other places I have been.

Paul Carreau

Buying a new car through South Burlington Mazda was a breeze. I told them what I wanted, they got it for me and took care of all the details in between. Had the pleasure of working with Laird through the entire process. He gets a high recommendation from me!! I’ll be a repeat customer some day!

Mary Beth Morrisseau

As someone who was in the car business (in service ) for many years, my expectations are high. Every time I visit for service, South Burlington Mazda has continued to exceed my expectations.

Chris Kennelly

Over all good purchase and service experience. Nice staff and quick techs. I would recommend SB Mazda.

Christine Brock

I had such a wonderful Experience at Mazda. One thing that I loved was they work as a team. Laird was my main sales man, but Marissa is the one who helped with the Delivery! The first time I came in Laird was busy but Ryan was extremely helpful! When you walk into the dealership You can just feel the positive environment they have there. When Chris came over to finalize everything I was happy to tell him how great he is doing with his sales team. I haven't seen such a great team in a long time in a dealership. Highly recommend going through Mazda. I love my Mazda In general but it is so much better knowing it came from a dealership that is a team, helpful, and also caring for their customers. My biggest thing that I appreciated the most was how Laird came and brought the papers to my work that had to be sign. I work 12 hour shifts and getting time off is hard, but Mazda was patient and helpful in all the ways they could be! highly recommended. I promise you will not regret!

John MacGovern

Definitely a five star experience at Mazda South Burlington and that’s due in no small way to Laird who handled the sale. He was friendly, smart, helpful and most professional as he guided me through the long process. I was most impressed with the whole operation there and hope I enjoy my new Mazda for a long time.

jessica cartier

Every experience I have had at Mazda have been amazing. I have a BMW that I bought through Capitol City and therefore for the first 2 years I receive free oil change and tire rotations. I do not plan to change dealerships for my service even after this free service package ends. Their customer service is impeccable and they are very accommodating! Very impressed.

Lisa Stead

The team at South Burlington Mazda goes the extra mile. They are very courteous and accommodating. I was also surprised with the new videos they send you of your car during its service. I found this super helpful. Charlie also set me up with some extra parts I needed and they were ready and installed for me during my visit.

Wendy Love

It was a very pleasant experience. They had our exact car on the lot and we could have driven it away that day. Laird, our salesperson was very knowledgeable about all the car features. Celeste the financing person found us an even better rate than I had explored the previous evening. No “hard sell” tactics. I did not have a trade in and in this market one pays list.

Carmela Monaco

Honestly I would not have thought a service center would ever get a 5 star rating from me but these guys knocked it out of the park. It’s my first time there so I was new to their method. I love that they take a video of the inspection they do of your car. They showed me all the items that needed attention plus had some positives about areas that were ok. Shawna was amazing. Even walked me out to the car. Both reps were great. Will definitely use them again.

Lee Rabidoux

Absolutely amazing service Laird was a very knowledgeable sales person and Chris Olsen provided exceptional management services. The sale was quick and easy and couldn’t be happier with the new Mazda CX-9 we purchased. A very happy customer!

Alisha Coffey

Phenomenal experience! We had so much fun! They were honest, let us spend our time looking at vehicles and didn’t push anything higher end. They were focused on what would actually be the best fit for us! This was huge because we just came from a different dealership and I had to ask multiple times to get my own keys back after they evaluated my trade-in. These guys gave me my keys back right after they were done looking at my truck. They gave me a very good and reasonable offer on my trade in and worked with us regarding the value / price. They were very down to earth, not scripted. They let us take time together alone to discuss what we wanted and didn’t push. They waited until we were ready which was huge! We seriously enjoyed our time there and they made it a great experience. I have never been to a dealership where the employees have that kind of character. Eric, the person we worked with was amazing and the General Manager, Chris was also just as great to deal with. We highly recommend these guys!

Jed Rankin

One of my favorite places to get service done. Always quick, on schedule, and the Video Review of the service and inspection is AWESOME... it lets you see everything they've looked at, what the results are, and why they are making any service recommendations.

Peg Purdue

These folks were so incredibly helpful, patient, and pleasant to deal with. Being busy it is sometime difficult for me to find quality shopping time. They were there and made things work to more than my satisfaction! Together as a team they made things work, from getting me the exact color and model I wanted to remote designing of docs. Highly recommend their performance and personality. And yes I love my car!

H MG

I had a WONDERFUL experience at South Burlington Mazda yesterday (6/30/21)! Chris, Celeste, and Eric made the process of buying a car an easy, relaxed, and enjoyable one. From the family-feel of the dealership's atmosphere, to the laughs, to their commitment in working with the customer rather than only being focused on the sale - it was something I hadn't experienced before at any other dealership. I never felt pressured, pushed, or talked into anything. They worked within my boundaries and never stuck a toe out of them :) I will be back in the future and I HIGHLY recommend going to them if you are in need of a car. I've never owned a Mazda before nor have I ever felt like a car was completely meant for me until I walked into the doors of South Burlington Mazda and left with my new car. I am very pleased with my experience from beginning to end! Not to mention I absolutely LOVE my new car! No regrets!

Hannah LaBounty

The staff are always so friendly and quick to help me with all of my car needs! I always look forward to coming in

Steve Luhr

Highly recommend. These guys have turned the old reputation around. Shawna was amazingly helpful- caught and fixed my out of date registration AND inspection, oops. All free w cool video.

Michelle Doran

We have purchased 3 vehicles from South Burlington Mazda and will continue to go back for future purchases. The management and sales team go above and beyond to make your buying experience pleasurable.

Joel Martin

We come from two hours away and Shawna got us in and out very quickly! Great service and with a video of what was being done to our cx5, that was way cool!!! My only complaint was the prices on their web page and what we received were a bit more then advertised. Which I don’t mind if I feel I’m getting great service.

Amber Nye

The technicians were very polite and helpful. They sent me a video of what they were looking at and proposing to do along with an invoice that I could chose what service to have done or not have done. They stayed in touch with me throughout the day and made paying for my service quick and convenient.

Martha Johnson

I had a very nice buying experience. Ryan and Celeste were knowledgeable, low pressure, and fun. I felt lucky to find a good car for me in this crazy market and was pleased with their straightforward pricing and financing. Would definitely recommend to a friend.

Marisha Lemoine

I recently had a great experience at the Mazda dealership. My representative Ryan C. Was informative, supportive and incredibly helpful through the trading and buying process. Celeste and Chris look out for your well-being and help you plan ahead. I am incredibly appreciative and grateful for having had such a great care! I highly recommend this team.

Michelle Love

From A-to-Z, whatever you need, the people at Mazda in Shelburne are happy to do what it takes to impress. Went in for an oil change ended up needing a Full brake job including rotors. Although I was expecting to have to do this soon I wasn’t really prepared to do it that day but they gave me such a great discount that I couldn’t refuse. The icing on the cake was how quickly they were able to accomplish everything. I believe I was in and out of there in just under two hours. With all of that being done that’s pretty amazing. I highly recommend them for all your Mazda needs.

jeff schake

This was an amazing buying experience. Laird went out of his way to accommodate us and Celeste was super helpful in getting all the paperwork done electronically. Great people and I highly recommend South Burlington Mazda because of these team members!

Elise Lacroix

Eric and his team were incredibly helpful and professional. I drove two hours to make my first dealership purchase here and it was totally worth it. Eric had everything ready once I arrived, all I had to do was sign. Made the purchase easy, not an all day process like other dealerships.

Barbara Siwirski

Everybody was extremely friendly and answered all my questions. They do not put any pressure on you to buy anything. They even stayed late to complete all the purchasing paperwork. I highly recommend this place to anybody looking for a car - new or used. Best time I have ever had buying a new car.

Allan A

Great staff. Friendly, accommodating, knowledgeable, trustworthy and just a general feeling of being in good hands there. This is my first Mazda (2021 CX-5 Signature) ever owned and both the vehicle and the dealership have convinced me that I certainly made the right choice in both regards!

Peter Miller

1st time buyer as I live 2.5 hours away but worth every minute. Got an AWESOME deal on a truck I have been researching for months ! Pretty much negotiated the whole deal via text and phone calls. Tom was great at keeping me informed. Chris worked some magic with the numbers and made it all work out and Celeste got me a lower financing rate than my own credit union. Great experience. Will definitely tell family and friends its worth the scenic drive to Burlington to deal with these people!! They were honest and friendly and got me the deal they promised. Thank you very much Tom, Chris and Celeste !!!!

Lauren DeCoste

I came in with a few issues. While in the waiting room I was sent a text message to a link. The video attached to the link was of my car and the technician walking me through all the issues he had found. I thought it was amazing! I was finally being shown car parts that I have heard over and over but you nod your head and act like you know what they're saying. This time I KNEW WHAT HE WAS SAYING! Then Shawna came over with a break down of the cost. So reasonable AND was able to make it a little less expensive somehow. They work WITH you and break it down as if they're teaching a class. Best experience I've had getting my car serviced...EVER! Thank you!

Branden Mays

Lisa was beyond helpful. Excellent service and consultations. Highly recommend

Scott Prim

As always, my recent service visit was quick and easy. They always go above and beyond. Highly recommend.

Chris Fischer

I would like to give 5 stars for the service here, but an issue came up that gives me hesitation. After dropping my vehicle off for an oil change I received a message with a link to a video from the technician who was doing the service work. The video showed the areas of concern and was quite informative. Then I received another message detailing the recommended work, and associated costs. I opted NOT to do the additional service work. However, the message has toggles next to each item for consideration, and it APPEARS that you need to check them off if you want that particular work done. I was wrong. All the items are default checked, and you need to deselect the work you do not want done. So, to make a long story longer, I mistakenly authorized for ALL the work to be done. A mistake that cost me a couple of thousand dollars. Next time I will speak directly to the service department after receiving a list of recommended work items. Just an FYI for anyone reading this.

Kathleen Truax

I actually had a great experience with South Burlington Mazda Service Dept. Kyle was very personable and kept me appraised of the status of my repair service. They were able to perform my oil change service within that one appointment, while I waited-1 1/2 hours. However, an issue with my brakes required a follow-up visit with good news that the repair would be covered under warranty. I am actually glad they are located closer than my other dealership because it saves valuable driving time & gas to get service performed on my Mazda CX-3. Win-win!

Carissa Poss

The team here was fantastic! Very welcoming and personable. I never felt pressured to buy. They were happy to answer all my questions as well as make sure all the information they had to give was clear and accurate. I would absolutely recommend these folks to anyone seeking out a new or used vehicle. Thank you South Burlington Mazda team!

Ben Roden

My wife and I visited many dealerships and we always left feeling a little bit icky- because of the pandemic this is not a buyers market, there is little car availability and whatever cars there are sell fast. We would make appointments to see cars and the cars we went to view were often dirty, dented or clearly not well maintained- and the dealerships didn’t need to put in the effort because someone will buy the car as is. My wife has a very busy schedule and had limited time to visit dealerships. She’d call ahead and inquire about a car to see if it was worth it to go visit and see it in person. Often times the salesperson would give her the run around, “why don’t you come in and we can discuss pricing etc.” -Never giving her a direct answer over the phone. This was not the case with Mazda of South Burlington. When they heard that it would be hard for her to visit they offered to let me take the car for the day and drive it out for her to see. They were accommodating, flexible, and direct. All the cars we saw were clean, washed, and well maintained and you could tell that they take great care and pride in their inventory. Special shoutouts go to the staff of Mazda of South Burlington. It truly felt like a friends and family environment. We didn’t ever feel like someone was just trying to make a sale, they truly just wanted us to feel happy. We primarily worked with Eric, who has golden retriever energy and we love it. He is incredibly honest, helpful, positive, and all around a genuine person. Along with Eric we also got to interact with Laird, Chris and Inna. Each one of them was affable, attentive and a joy to work with. We happily recommend Mazda of South Burlington to anyone searching for a vehicle, their inventory is well cared for and their staff is brimming over with positivity and good vibes. -Marilyn & Ben

Hannah Magee

My car broke down in the parking lot and they were able to get parts and get it fixed in under 2 hours on a Friday afternoon with no notice. It was very reasonably priced and the service was excellent. I highly recommend.

Terry Itameri-Kinter

Great service experience with my recently purchased and registered 2007 Miyata, from known repair needs to brakes and tires to state inspection. Very helpful with scheduling all that on several days that worked for me. The service team was friendly and easy to work with

Megan Turner

This is not your typical dealership. From sale to service, the associates here treat their customers like gold. They won't sell you a car just to sell a car, and they will help you understand what it needs going forward. Great people, great cars and great location.

Sabrina Chang

It was my second time purchasing my car from South Burlington Mazda. Great customer service with knowledgeable employees. Shout out to Laird Stanard ! Laird had been very helpful, knowledgeable and he quickly responded to all the questions I had. Also thank you Celeste and Chris! Highly recommend coming here to buy your car!

Julie Beaudry

I experienced excellent customer service and was in and out in a timely manner!! Thank you very much..

harleyhiker

I wanted to take a moment to thank Sales person Eric for what I would call one of my best car buying experiences ever. He was extremely knowledgeable on just about every feature. That's nothing short of amazing with how many features these new cars have! I'll also add if he didn't know something, he didn't make up an answer which is huge to me. If you are in the market for a new car and you don't know exactly what you want, stop in and see Eric at SB Mazda. He will toss you some keys and help you find what you need! This is a ZERO pressure dealership.

Tammy Briggs

I LOVE the people here. Every person I have ever dealt with, no matter what department, has been so polite and enthusiastic and happy. I would 100% recommend them for all of your vehicle needs. Plus I love my CX 30!

Emily Tedford

We had an excellent experience here. The staff is absolutely amazing and will work hard to get you what you want, no matter the circumstances. Marissa and Celeste were absolutely great and treated us with much respect, this process was made very easy with them. Highly recommend!

Kourtney Bessette

Hands down by far the greatest car buying experience I have ever had. Everyone was so friendly. I got to work with Laird Stanard and he did everything he could to get me into the car I wanted. Will definitely be bringing my business back there when the time comes.

Joe Congelosi

Great place to get a Mazda! Laird is outstanding salesman, super friendly, transparent, and treats you like a friend. His supporting cast were equally great. Celeste and Sean made a good package work , kudos to them. The CX 30 speaks for itself highly competitive in its class, its looks, additional standard equipment over the competition and price makes it an easy choice .Stop by you can’t go wrong.

Samantha Palisoul

I brought my car in for diagnostics, and unfortunately my car wouldn't do the thing I wanted them to check out when I was there. I thought that might happen so I can't equipped with a video, and they did a couple quick adjustments based on what they say in the video, and sent me on my way. So far the issue hasn't come back! I was in and out in about the hour I expected to wait. Quick and painless.

Thomas Renner

The entire team was really respectful and a pleasure to work with. No pressure involved in their sales tactics, something im not used to with other dealerships in the area. Marissa was a pleasure to work with, will definitely work with Mazda again based off this experience.

sharon c.

The service dept was perfect from start to finish. My CX-5 was serviced quickly, thank you South Burlington MAZDA!

Amy Roberge

I had the best experience here! Tom helped me get the exact car I wanted. They even got the exact color that I wanted. This was one of the best experiences that I have had. They truly have a customer first philosophy!!! I'm thankful and I absolutely love my new car!!!!

Don Harper

My experience with South Burlington Mazda is unique, I think, in that I actually purchased a vehicle from several states away! They had the exact vehicle I had been looking for (transmission, year, mileage, color, price, etc...). I'd never purchased a vehicle in this manner before and it was honestly a bit stressful on my end, but the team at SB Mazda overall did a good job of being attentive and valuing my business - even from several states away. I even received their local membership and service coupons in the mail. I would recommend them to anyone hoping to find the right vehicle both locally and even a bit further out.

Ber Pfe

Excellent service department. Sent a video showing what was wrong, where water was coming in and explaining how they would fix it. Awesome idea I've never seen anywhere else. Professional staff especially the gentleman that helped me. These guys way exceeded my expectations. Very impressed.

Blake

No pressure, honest salespersons. Had a great experience buying a vehicle, would consider them in future and I highly recommend them to you.

Brenda Jennison

They took precautions with this virus, the employees all wore mask. And took a video of my car underneath to show me what was wrong with my van. They were all nice and even helped me with my phone. Showed me that my tires were really bad , and needed 4 new tires, plus showed me on video what my brakes looked like and why they didn't pass inspection, so need to replace all my brakes. wasn't too happy about that but I know it needed to be done. For me and my grandkids safety.

Paul Evelti

Our experience at South Burlington Mazda was exemplary. This contrasts with our experience in THREE other Mazda dealers (where we met sloth, indifference, lack of knowledge, and, even, stupidity). Refreshing, indeed--and they had the model we wanted (which we bought). The place was tidy, friendly, welcoming, and instantly we felt we would be treated as if we mattered, like the mature, responsible adults we are. Our salesperson, Marissa, was just swell: patient, careful, friendly, competent, and blessed with a sense of humor. Mr Olsen the manager and his wife (bookkeeper) took the time to make things clear, respond to our questions; they even had time for word play and jokes. For once, we found car-buying a pleasure, not a chore, and we look forward to service in the same mode. BRAVO ! ! !

Ash Caitlyn

Whole experience was great. I was able to get the car I wanted and I was able to get it done quickly and on short notice. But everyone was very flexible and helped me thru the process, answering all of my questions along the way. I felt comfortable the whole time. I thought buying a car during the pandemic would be stressful and difficult but the staff here made it so easy!

Khristina Rizziere

Walking into South Burlington Mazda I was greeted by a friendly, knowledgeable staff. No pressure sales made my car shopping experience enjoyable. They went out of their way to get me into my desired car and a more than fair price on my trade in. Thank you all for your wonderful customer service!

Caitlin Ludke

I took my Subaru here and got exceptional customer service from the whole team, but specifically Kyle. He gave me updates about my car, worked with me to get a loaner car, and was really nice. I had a very good experience here!

Christina Hunt

While I was in the process with them trying to figure out how to fit an extended warranty and tires all into my price point was very stressful, but Tom always called me to give me updates and he always tried to make sure I was happy. When Tom told Chris the head manager I believe all the details Chris called me, and said if you get the extended warranty we will give you the tires. I was very happy and pleased knowing that they all wanted to help me anyway possible. That day I picked my car up and couldn't be happier, but for some reason the low air tire warning light came on. I couldn't call Mazda because it was already after closing hours, but the next day Tom called me and wanted to see how everything was going and told him about the low air tire warning light kept on coming on even after putting air in the tire. Tom told me to come back to Mazda and drop the car off and we will lend you a vehicle until we can figure this out. I do have faith they will help anyway possible, and they truly do care about their customers. Hopefully I don't have to change this at a later point but only time will tell. Thank you again Tom for all your hard work and always trying to figure out away to make everything work. This has definitely has been life changing for me and you guys made this happen.

Michelle Cramer

Very timely to get me in for service appointment. Issue was addressed and taken care of right away. Friendliest and most professional staff that I have encountered at a car dealership. Definitely have earned my business and will use this dealership when I’m in the market for a new vehicle.

Adam Ahlquist

I’ve always had a great experience with south Burlington Mazda service dept. Quick, friendly, and they give you a video of what they see with your car.

Ethan Craighead

My fob was dead and I forgot to ask for a replacement battery when I went in for an oil change, but when I got home and out of habit hit the lock button, they had already changed it! Thats excellent customer service. Always a pleasure to take my car here.

Mikayla Longley

Had a great experience buying my new CX-5 at South Burlington Mazda. From start to finish it was easy and stress free. Eric was very helpful through the whole process. I would recommend anyone looking to buy a Mazda to check out South Burlington Mazda!

John Berry

This was my first time at Mazda, and it was simply amazing. Car serviced in under 30 minutes, excellent customer service and not one single issue! Thank you!

Danielle Parent

Service (Inspection & Oil Change) was excellent. Staff. Was pleasant, prompt & courteous. Love that Saturday service is now offered. I love my Mazda & Mazda service group!

Bobby-Jo Salls

I was pleased and impressed with my service at South Burlington Mazda yesterday. I arrived a few minutes late because I had mixed up the location and she assured me that was no problem and they got me right in. My granddaughter and I completed lots of puzzles available in the waiting area while I awaiting my tire changeover.

Christopher Lewis

Hands-down the best car buying experience I've ever had. No high-pressure vibes here, just a solid team of super helpful people. Tom Erickson in particular is a stand-up salesman and made the process totally painless.

Gary Bevins

Thanks to everyone at South Burlington Mazda! Just bought vehicle of my dreams with the best customer service. Fast, friendly, and easy highly reccomend anyone purchasing a vehicle to do so there!

Ashley Norton

Much better than my last experiences under the new management. The new staff member at the front desk was more friendly and gave me an accurate estimate on how long my service would take :). I highly appreciate good communication skills while I'm waiting for a time consuming task.

Devin Bates

Eric was very helpful in what was my first time going through the process of getting a newer used car after years of driving around old Subarus. Entire staff helped me get into my nice new(ish) Chevy Malibu as quickly as possible! A couple people were even there after closing time to finalize my paperwork, really went above and beyond.

Brian Buckbee

Had my oil changed recently and it was quick and painless. The service rep. was very friendly and my car was left just outside the door after they were done. It was only a oil change, but with a friendly efficient staff, what more could you ask for in a service?

Justin Ward

I had a very pleasant experience purchasing my new Mazda. Eric was friendly and knowledgeable. Chris was nice and honest and helped me greatly in this purchase. Thank you guys very much!

Susan Menard

Service and parts were very helpful and listened. Thank you for your help. Susan

RJ B

The review will be biased because I purchased a CX5 from S Burlington Mazda and did a lot of research before my purchase. I was going to buy a RAV 4 but during a test drive with RAV 4 ,the engine raced at a stop sign and I than read that sometimes the transmission lurches forward so I decided that Mazda was more reliable than Toyota or Suburu. Staff at S Burlington outstanding. I like Tom and Erik in sales… Excellent. No one annoyed or pressured me which I appreciated. A +

Kyle L

Recently purchased a '21 CX-9 from this dealership. It was the most laid back experience I have had at a dealership. They went out of their way to find exactly what we were looking for. They also delivered the vehicle to our house for a test drive. We will definitely be upgrading our other Mazda here when the time comes.

Brad Bergeron

Very professional and communicative service department, peace of mind with the walk through video, you know the job gets done and done right! Sales staff is outstanding as well! Highly recommend!

Mariah Murphy

I knew what I wanted, and they were quick to make it happen. Ryan was also very informative of all of the details with my new ride. I love my CX-5!!

R Sandy

Eric Dow and the team were great to work with!! They even followed up after to ensure everything was going well. I love my new Mazda CX-5!!

Amdework Assefa

I had a good experience at this dealership. I think it’s important that all sales representatives know the importance of timely communication. Working with Laird and the management team was a seamless experience.

Nicole DeCelle

We had such an amazing experience purchasing our cx 9. Tom, was very nice, laid back and there was no pressure what do ever. All employees were super friendly and the overall atmosphere was of no stress! I highly recommend this dealership and also Tom!

Darlene McDuff

The best experience with a service department I have ever had, every time I have gone .

Amanda Kennedy

Hassle-free way to sell my car! I had planned on selling my car on Auto Trader. Instead I used the Kelley Blue Book instant offer button from Auto Trader which led me to a cash offer from Autosaver MAX in South Burlington. The process was simple and they bought my car in the Kelley Blue Book range I was looking for. Would recommend to others and would also do this again myself.

Julia Neff

My boyfriend and I purchased a vehicle last year and had an absolutely amazing experience! This year we experienced some difficulties that was the result of some miscommunication. Upon speaking with management, we are very happy to say the customer experience is still great! We will definitely be returning at another time to trade in down the road! Thank you so much to the management for working with us and ensuring to clear the miscommunication issues!

John Beiswenger

I have a "really big deal" on used Hyundai Sonata I purchased two years ago from this location. It has been easy and hassel-free to cash in on the free maintenance and state inspection stickers. The price for repairs is reasonable. The service department has some people who clearly communicate and aren't looking to drag the last dollar out of their customers.

Ryan Quinn

Laird was amazing. Perfect salesperson and a great experience.

Emalee Papin

We recently bought a Volkswagen with the help of Eric Dow. It was perfectly done. Eric listened to exactly what we wanted and used his experience and knowledge to get straight to the point and the vehicle that we were so incredibly happy to drive off the lot in. Thank you, for a fantastic and seamless experience, Eric and everyone who helped us at Autosavermax! We highly recommend!

Alekya Courcy

Had a wonderful experience shopping with AutoSaver Max!! We went in with the intention to window shop and ended up with our ideal car, an amazing Subaru Crosstrek! Eric Dow was super helpful, he made our experience unique and very personalized. I truly appreciate all his help finding our perfect vehicle. He truly cared about finding us our perfect fit! Celeste was very kind and extremely helpful with finding us the perfect financial plan to fit our budget! Couldn’t have imagined a better experience! Thank you AutoSaver Max and all their wonderful staff!!

Carol Fjeld

The check in was organized and efficient. I choose to wait for my car and the wait was less than expected. The waiting area was clean and spacious

Dan St. Hilaire

Great experience. Lechelle was super helpful in assisting me. We found a great vehicle for our family at a fair price. The purchase process couldn't have been simpler. The big deal with service for three years is an awesome bonus on a used car.

stormie meyers

This was the best car buying experience we ever had!! They have a great staff there they make sure that you leave with a car! We just moved here from California and we needed a safe good car Jordan Preston made sure he did what ever it took literally whatever it took to get us a car and buying a car is so overwhelming and stressfull he sat down and helped us relax and made sure we were comfortable with buying the car and worked with us every step of the way was so great that when you leave you feel no stress!! Kevin who was helping us was so great and so patient and wanted to make sure this was a great experience for us especially when u spend a couple hours with a 3year old Kevin was determined to make sure we walked away with a car with a great payment plan and he helped us find great insurance and the whole staff was so welcoming and great !! I wouldn't go anywhere else but here if your planning on buying a car seriously so nice to not have that overwhelming feeling and sit with people who have your best interest at heart and not seem so worried about how much they are going to get from you but more of what they can do for you great experience all around we ever need another car or know anyone looking definitely would recommend them 1000% thank you so much again!!!!!

Ashley Poquette-White

I recently purchased a beautiful Jeep Compass Trailhawk through Autosaver Max and I had hands down the best experience I’ve ever had with a dealership. Chris the GM was so attentive and helped us through every step. We originally went there to get a different Jeep, it was coming from another location and the wrong was one sent but it worked out for the best!! He even helped us get our car insurance lowered, I don’t have enough good things to say about Chris and everything he has done to help us out.

Edie Novicki

I had a service issue that dated back to PJs. Although it is new ownership they took care of it immediately to my full satisfaction; something PJs never did after two years and 21K miles. TBH, I really expected a hassle as I didn't know about the new ownership. I couldn't recommend them more. I really felt as if they cared about having my business. I've never said this about a dealership before but you can't have a better experience than I just had with them. BTW: I don't know the sales staff, except for Laird, who sold me the car while it was PJs. I'm glad that he is still with them as he was as knowledgeable and helpful as any car salesman I've ever met (and I'm now 69 years old). Also, for the price you can't do better than Mazda. I'm on my fourth and my son is on his third. Thanks guys.

Randy Smith

I had a great experience with my purchase. I ordered a vehicle and I’m very happy with how smooth the process went and how accommodating the dealership is. Laird Stanard was great to work with so I highly recommend him and the dealership.

Doug Vaughan

Eric was incredible...I am a pain to deal with, and I was buying an older Porsche to boot. It had a couple quirks but overall its a nice car. Eric went miles beyond the average sales person. This car being 200 miles away from me, was a stretch for my search circle, so he did all he could to ease my concerns. He took pics before detailing, after buffing and up on the lift it went. Camera in hand he took pics of what I asked. He and the dealership allowed my wife and I a half hour drive (thats how long it takes to show oil issues). I am also 6' 3" and needed to know if I could fit for my commute duration. The answer is...no, not really, but I love the car so oops I bought it. Eric put up with me and never hinted that I may be driving him crazy. The Chemistry of the whole dealership is a positive one. They did not know much about the history of the car, but strived to help me make an informed decision. Thank you guys. From sales and finance to the great young guys that detailed the car. You have my kudos. One request though...please use shorter screws for your advertisement plates. The screws went thru the license plate holder and into the front bumper facia breaking the paint of the car. I kept the review at a full 5 stars though, because in fairness, we were treated in a friendly and respectful way through the entire process. Stuff happens.

Joshua Taylor

The whole experience was great. Mike was really helpful, informative and easy to talk to. I left very happy and plan on going again as soon as I need another car. I very much recommend going online or even stopping in if you're in the market for a preowned vehicle.

Bigga 25

It was a very welcoming and clean area that supplied its customers with snacks while they are waiting on there vehicles. My first experience was great because they were very respectful and told me anything I needed to know before getting car worked on.

Karla Karstens

I am so happy with my Mazda3 Hatchback! Thank you to Eric and the South Burlington Mazda Team. Your first stomper service is wonderful. I felt so welcomed every time I stopped in!

Shirley Royce

Friendly staff. Went above and beyond to make the sale for our budget. Very accomodating. Feel they looked out for us as customers. Love our car thanks so much Chris and Celeste.

Justin Laliberte

Great experience! The thought of going to a dealership always stresses me out but the atmosphere there is very easy going. Laird was easy to talk to and very helpful with all the questions i had.

Donna Gabree

My time at Autosaver Max was well spent! The entire team was friendly. Mike Edwards was really awesome! He did everything in his power to get the deal done to my satisfaction. He helped me feel comfortable and was very compassionate to my needs. I won't go to anyone else now that I met him! Thanks Mike for all you did, going above and beyond!

Claudia Alexander

Eric was incredibly helpful, transparent and personable. The team negotiated fairly, met me more than halfway and I left feeling great about my decision to buy with absolutely zero pressure from Eric and the team. Thank you for the great experience!

Heidi Hopper

Great service! Easy in and out. Professional staff.

Pete Wagner

If you are looking for a new car or suv? You need to stop buy and check out the expert sales staff at south Burlington mazda. From the general manager to all the wonderful sales people. Laird thanks. Best vehicle I have ever had and they made it painless and zero pressure.

Jon Ford

Clear communication and excellent follow up regarding my issue. They were able to squeeze me in to their busy schedule and quickly perform the infotainment system change.

Heather Fergerson

The staff at Burlington Mazda have always been very friendly and accommodating. The service department is fast and efficient. If I’ve had questions after my appointment they have gotten someone to help me.

Ronald Hickey

The team at the Autosaver in South Burlington has always been responsive, fair and a delight to work with. I recommend to anyone looking for a new or used vehicle to give them a chance.

Daphine Starr

I would just like to think Laird and everyone that helped me yesterday! They all are so helpful and informative and passionate making sure I picked the car that was best for me! I would like to think you guys so much for everything and staying late to help me!! This is a great location to purchase a car or leases!!

Debbie Lyford

Excellent experience. Jeff and his team were quick and professional in completing our sale. I will definitely buy another vehicle from Autosaver Max. I highly recommended them to anyone,e looking to buy a car.

Lynn Blouin

Very professional and friendly Service & Sales Department. They provided me a quote and that is what I was charged. They didn't "find" other things wrong with my car so they could charge me more like other dealerships have in the past. G I would highly recommend this dealership for service and if you are looking for a good car at a reasonable price. Great dealership!!

Fawn Tatro

Great service! Great car! Highly recommended!

The Big Blue Trunk

Mazda has been wonderful to work with. I have a large 15 passenger van and they have been able to help me with everything.

Carol Varney

Nice new Mazda Dealership in South Burlington, VT. Convenient location. Super friendly staff. Expedient regularly scheduled maintenance for 60k 2018 Mazda CX-5. Will return.

Devin Bonnett

I love my new Mazda3, great deal on the trade in, friendly customer service. Eric Dow was very helpful and professional through the whole process.

Bernie Clifton

I believe I got a reasonably good deal on my new car, and was quite comfortable dealing with Ryan, the genl mgr and the finance mgr. I took a lot of time looking at financing options and they were very helpful and patient as I considered what was best for me.

Edward Bryant

Kevin Dunn was a great salesperson and I have to say that the entire experience dealing with Autosaver Max was one of the best I have had with a car dealership. I drove a long distance to see a truck I had identified on their web site and Kevin was ready for me when I showed up, and the process of taking a test drive, filling out the purchase paper work , and finalizing the sale was quick and painless. They were also able to deliver the vehicle right to my place of work in New Hampshire, 200 miles from the dealership, the next day. I really like the fact that they have good prices in a no-haggle environment and they did not pile on unexpected fees.. If you have tried to buy a vehicle at another dealer I think you would be pleasantly surprised with the difference at Autosaver Max. Make sure to ask for Kevin. One final thing - Autosaver Max has 13 locations, I believe, and they offer free inspections, oil changes, tire rotations, etc for three years after purchase. That is a nice benefit. Thanks again to all the friendly folks at their Burlington VT store.

Andrew Rodman

Appreciate Charley’s (Svc Mgr) & Jared’s (Svc Tech) prompt and professional assistance.

Scott Steady

Can't say enough, Mike ran us through the low mileage car we picked up, also filling us in on there inspiration before there cars are put out on the lot. His stand up attention to detail truly stands out reflecting on there five star ratings. Have to send kudos for working with us on a way late Saturday afternoon purchase. All's well, got to hear a awesome corvette driven into the show room at the end of the day. Thanks guys!

Cody Nash

Just purchased a Subaru! I love the car and couldn’t ask for better service. Eric made the experience quick and painless (2 things car buying is usually not). I would recommend Autosaver Max to anyone looking for a great car buying experience!

Megyn Duval

Just bought my Kia there, I hate going to car dealerships bc most every time you get attacked by salesman that’s why I go on sundays they aren’t usually open 😊 well they were and I was pleasantly surprised when Chris approached us and completely accepted when we said just looking thanks. We went on driving through looking at cars then I spotted one I liked Chris gave us space he didn’t come over until he could see there was interest in a car. He was so great never once did I feel pressured ( like you often do ) that first car didn’t end up being the one but three cars later and Chris found us our car.

Donna Gabree

Loved the way my service was handled, very detailed, and the correspondence with me on my vehicles' condition was very timely, friendly and professional! Thanks again guys for all you do to keep us on the road and driving safe!!!

Kathy Mumma

SB Mazda was able to get everything done I asked quickly and found a few things that needed to be fixed too. They now have videos of your car to show you what's wrong, which is helpful.

bigbiff38

I went online to contact them to get an inspection done (AAA 40-point inspection, free for AAA members). Autosaver MAX is one of the places AAA has listed, and AM has a section on their website to set up an appointment for whatever you need. Great, right? Well, I set it up for the date that they had available, gave them, of course, my information, and didn't hear back from them. I figure it's because it's a free service I wanted (I assume that AAA pays them a reduced price). Extremely unprofessional and I'm NOT impressed.

Trey Bowman

Had a great experience with all members of the team (worked closely with Josh and Jordan)! Not pushy, worked with me to get the best deal possible, and made the process easy and less daunting. Really great staff, value, and fun atmosphere! Highly recommend!!

Jerry Boucher

Amazing customer service. No hassle. Feel confident leaving knowing car work is done well.

T S

I had a great experience at Auto Saver Max! The sales team there were super helpful, patient, and professional! I would recommend anyone looking for a pre owned vehicle to work with Joshua Blouin, Auto Saver Max Senior Sales Professional.

Scott Cota

My personal sales associates Name is Mike Edward's, my 4 stars is only because I was unable to leave with my Dream Car. I'm Impulsive unfortunately and wanted that perfect car TODAY. LOL But Mr Edward's gave me test drives offered me his Computer to search Inventory, the prices were fair . I only worked with him But I would certainly Reccomend anyone looking for a vehicle go talk with him. My only neg is price not being visible I like the feeling of everyone being equal. Allowing the salesman to then explain the savings should there be any. Mike is very friendly had all the info I asked on Multiple CARS AND TRUCKS. Thank you Mr Edwards. Scott C

Mathieu Castonguay

First time using them for maintenance on my new truck as they are part of the auto saver group and it was great. They got my truck in and out in a very timely manner and service was awesome.

Caleb Young

We didn’t end up buying a car from them as we couldn’t find a used one that fit our needs however Tom Erickson was very helpful and very pleasant to deal with. I would definitely try them out if you are looking for used or new.

Charlotte Carr

Eric was fantastic and really helped me understand my options. I am really pleased I chose to buy from South Burlington Mazda and can’t recommend Eric and the team enough. Thanks for the sweet ride!

Ian Tewksbury

Always helpful and thorough. My last experience was awesome as always. Got a flat at home and they squeezed me in same day.

Michael Becker

By far the most straightforward car buying experience we've ever had. Tom and Chris were just great. Would definitely recommend.

Danica Zirkle

Everyone here is really great - flexible, patient, understanding. Always trust they are telling it straight & not upselling. Really awesome place for service - nice waiting area w/ coffee & WiFi!

Barry Nelson

It was an exhausting experienxe and I am not completely satisfied with the vehicle I purchased. The following day I wanted to cancel the deal which they refused to do what they did was to reshape the deal to accomidate some of my concerns . I feel they tried hard to make the customer satisfied I enjoy the truck only wish it had been less expensive .

Malakai john Jarvis

I had such an awesome experience with Mike!! He covered every base and was a pleasure to work with! I couldn’t have asked for a better experience! Thanks Mike & Autosaver MAX I love my new vehicle!!

Donna Durocher

Everyone was so pleasant and their willingness to help was so appreciated. Great experience. Had to be out of there at a certain time and they did it.

Erik Nelson

Kyle and the crew really took care of my NB Miata!! Super friendly and easy to communicate with. Highly recommended!!

Chasity Snyder

I had contacted them through fb messenger and he contacted me back really fast we had some issues with documents going through properly or the banks not excepting certain ones and then thought bank statement was going to work out and had to drive 1.22 mins back home to grab another paperwork but got it all sorted out and I was able to drive away same day with my new van I love it so much ❤

Marjorie Wood

Zero stars. Not pleased with my experience with my last appointment. Left with a lack of assistance & alot of BS. Not satisfied.

Trish Laraja

I have had nothing but good experiences from both the sales and service teams! I plan to continue leasing through them for years to come!

Robert Rabidoux

Great service good people wouldn't hesitate to buy another car from them all they wanted to do is make sure I was happy with what I bought Hurricane Chris are great guys recommend it to anybody

Raymond Lopes

I have been putting an oil change off. This am I noticed my inspection had expired. I called the shop and was told to bring it right in. 45 minutes later I was driving away. Thanks. The Big Deal is a great deal!

Court Perry

Very impressed with the service experience of this dealership. Particularly appreciated the video and audio walkthrough by the service technician. Very informative.

Hannah Little

I can always rely on quality service. The staff are friendly and the techs are very good at what they do

Cheryl Thalmann

The sales people were helpful,friendly, knowledgeable, and not pushy, as was the management staff as well. I bought a car from this dealership and couldn’t be happier with the purchase.

Gerald Klempner

The Mazda service department is courteous, efficient and serves their customers in the most accommodating way they can. I highly recommend them.

Isaiah Boyd

Josh Blouin, Mike and JJ really hyped me up for a car I really wanted and worked their butts off to get me into it, I'm more than pleased with the customer service and atmosphere and will be an autosaver customer for as long as I can imagine! I enjoyed my first ride to work!

Daniel Rivera

Ryan was very helpful and determined to get my wife and i in a good vehicle 24 hrs later im driving a 2017 gently used Mazda. Thanks Ryan

John Luman

Thank you South Burlington Mazda for keeping my car in top running condition... Very nice waiting room and friendly atmosphere. Keep up the great work. John

Marissa Bergeron

Great service department! Loving the Videos they send you so you can see what is truly going on with your vehicle!!

Christine Yates

Excellent experience! Marissa is knowledgeable and friendly. Will definitely return for our next car.

Bithiah Cushman

Super friendly, knowledgeable and helpful at finding the right fit without overselling you on stuff you don't need.

Stephanie Richard

I had a fabulous experience at Autosaver Max. The staff is super friendly and got my car in and out of service very quickly. The waiting room was clean and I was well taken care of!

Chris Haines

Shopping at auto saver was truly a good experience and a pleasure, Josh and the rest of the crew were more than willing to go the extra mile to make sure i was satisfied and left with the vehicle of my choice, if your in the market for a new ride i would highly recommend giving them a try.

Aidan Hayes

I went in looking for a work truck. While I found nothing that fit my budget and what I was looking for, Coty was informational and polite throughout the entire process. I would be willing to return, and recommend others to shop at autosaver max.

Emily Delgadillo

This was my first time buying a car from a dealership. Everyone was so nice and the process when smoothly and painlessly for me! Highly recommend.

Wayne Lafley

My wife and I enjoyed our car buying experience with Autosaver MAX. They were fair and easy to deal with. I recommend you check them out.

Ashley Cawley

Friendly staff, easy to work with

Andrew Delaney

We’re happy. Just bought a nice car for my wife at a good price. Eric was a pleasure to work with.

Bob Brigan

Chris was a real pleasure to work with! A straight shooter for sure! He doesn't try and pressure you into,a decision you will regret. Stop in and ask for Chris you won't be disappointed!

JDM

Fast, flexible, and profesional. I was hesitant at first, having gone to PJs in Williston for years, but I’m happy with the new location and business. Will definitely be going back

Brandon Dragstra

Thank you Autosaver Max. Its been a rough few days here in Pensacola, and the fact that my family was able to get a Christmas tree from Trees for Troops today means so much! - Merry Christmas, Petty Officer Dragstra and Family.

Roy Cook

Best car dealer hands down! I drove all the way from ny to get a truck from them . Amazing customer service. I will never get a car from anywhere else ! Roy c

Michael Bullock

Great service. Business professionals met my customer needs for prompt and courteous interaction.

Blake Emery

Great Dealership experice and Laird is the king of customer service (great experience from meet-and-greet to driving off the lot) 👑 …

Alice Norris

Great customer service! Loved the video from the tech explaining and showing relevant information regarding my car.

linda smith

What an AWESOME team at Autosaver max in South Burlington, VT Sarah, Mike, JJ, Mike thank you for all the hard work and the amazing car! Will definetly be back for our next purchase

shawna oshea

Friendly and knowledgeable staff!

Kirsten Rand

They offer friendly and professional service for decent rates and prices.

Pam Gover

Laird was great easy to work with. He filled through and made sure we had everything we needed.

Doug Landry

Everyone at the South Burlington Mazda was very helpful and curteous. I would definitely recommend them to any car buyers

Kristen Kinaman

The staff is always friendly. I trust their recommendations for services on my car.

Emilie Tetu

Marissa was great to work with - professional and accommodating. Great experience at South Burlington Mazda.

Chris McKenna

Great purchasing experience; never any pressure to buy anything, just help/guidance trying to find the right car.

David Morgan

These guys were awsome to do business with , very knowledgable about their vehicles, bending over backwards to make the deal happen. We will be back when the need arises again, Thanks to all of you.

Philip Noza

Very professional, friendly and caring in the service department esp. Kyle and Charlie. Keep up the great job.

John Dusten

Great service went out of there way to get everything right great selection of cars the staff was great Jeff our sales rep hid boss the finance prrson all very professional would definitely recommend them anddo buisness. Again

Marissa Carswell

Very helpful and kind staff!

CarolJim Kress

Very helpful salesman and dealership. They did all they could to make our experience easy.

Nate Boland

Best dealership and service center environment I've been to. Plus they sell Mazdas, its a win win

Clifford Lang

A very nice dealer to deal with, they are willing to work with you no matter what problems you may have. When it is time for me to get a different pickup I will be going back to them.

Michael Fisher

Fit us into a busy schedule, did the work quickly, friendly and helpful attitude, good price

Stephanie Garrow

I had a great experience at Autosaver Max and the team was wonderful. I would recommend giving them a visit so you could also find a great vehicle!!

Sarah Gladstone

Service is outstanding!!!! So kind efficient and answered all my questions.

Makalyn Ross

Ryan was so great to work with, he made the process easy and was so nice to chat with!

Michael Wheeler

Great service. They made it possible for me to get in a car i love. Very friendly staff. Thanks again autosaver!!

Sean Kelly

We’ve been coming here since they moved. Great customer service.

alex rot

It was nice experience and easy to buy a car with South Burlington Mazda thanks to Eric

Brandy Companion

Charlie is awesome and the guys innservice always make me feel like a priority and get thw work done efficiently- b

Zack verney-carron

Quick and easy service on my 2020 mazda3. Watched them sanitize the car as well.

Dave Wallack

Very easy to work with and got my issue handled quickly.

Princess Bailey

Everything went smoothly. Staff was very nice and helpful :)

Connie Caldes

Excellent and timely service.

Robert J Larrow

Awesome buying experience 👍. Chris GM, Celeste and Chris we're beyond helpful professional and just caring individuals that made this a win-win thank you! 😎 …

Jason Boyd

Quick and easy to purchase a vehicle. Staff were knowledgeable and quick to respond.

Alison Quigley

Excellent customer service & good selection of inventory. Laird is great to work with!

RONALD MEUNIER

Not much to say they did their job and did it well I trust them

Richele Young

Super nice and fixed my flat tire easily!

Greg Walker

Friendly, efficient service department. Best experience I’ve had in years.

Myriam Salameh

Great place! Super helpful staff! And super nice and fun to work with ! Would strongly recommend!

Brian Searles

Work done on time at agreed upon price. Nice folks to deal with.

Larry Dubin

Great first time experience. Very comfortable waiting area and a very friendly staff.

Ben McElvany

Friendly service and the loaner car was the reason I was able to go there

Floey Ioana

Kevin and everyone were amazing and fun to work with, I know I'm going to enjoy riding in Darth. Thank you all

Stan Semuskie

Very prompt and friendly service. I highly recommend.

Jenna Edman

Amazing customer service and very affordable vehicles. Thanks for all your help JJ!!!!

Amila Merdzanovic

Professional, friendly and efficient. Really appreciated the experience.

Linda Goldman

Everything was done and quickly and perfectly easy easy process

Kristen Hood

Fast prompt service. Thanks for being so amazing.

Mark Sherwin

Got the work done quickly in a very nice environment.

Kim Dyer

Wonderful sales and financing management.... highly recommend

Sandra Bessette

Best used car dealership in Vermont! Goes above and beyond for every single customer

jonathan eddy

Superb service and very pleasant and helpful staff.

Connor LaClair

Easy atmosphere and great people!!

John Perrotte

Friendly staff. Quick and efficient. Good job.

Ryan Webb

Great, personalized service! Highly recommend!

Jennifer Warwick

Ryan was so fun to work with!

Virginia Conner

Alway so friendly and very helpful.

Larry Paap

Fast and thorough Friendly and on time.

Jeremiah Poljacik

the easiest place to buy a vehicle in the state of VT! Hands Down!!

joseph sanderson

Service department here is excellent.

Cara Lia Sargent

Friendly people, good service.

Jessa Menard

Had an amazing experience working with Mike 😁 …

Chris

Didn't call the feds on me <3

Mark Maitner

Fast and friendly service.

Mark B

Awesome place to do business. Will come back

bean zug

Knowledgeable quick to the point on service ! 😷 …

Art Edelstein

I liked the little dog.

penny shedrick

Fast , reliable service

Andrew t

Friendly service staff

Han Rao

Thanks Shauna and Co

Inna Chirko

Best dealership!

Somdeb Chatterjee

Excellant service..

Kevin Hogan

Done right and when promised

Tausha Rockwood

Great employees

Wendy Chaffee

I had an appointment set for 2, and they got my car right in and was done in 25 minutes! They also sent a video of the inspection of the under carriage, tires, and hood. I was more than impressed!