Reviews of Burlington Subaru. (Car Dealer) in Burlington (Vermont).

Burlington Subaru

683 Reviews

329 Comments

Car dealer

Subaru dealer

351 Shelburne Rd, Burlington, VT 05401, United States

Description

Information of Burlington Subaru, Car dealer in Burlington (Vermont)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Burlington Subaru

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Burlington Subaru

Molly

My fiance and I had a very good experience at Burlington Subaru, with Nikkie Hodder as our salesperson. She was very pleasant and responsive. We felt like we were treated very well, and she was attentive to our comfort during the time spent at the dealership. We purchased a used 10 year old Ford Fiesta, but Nikkie treated us with the same care as if we were buying a $60,000 car. Very good experience and we would highly recommend Nikkie Hodder for future vehicle purchases. Thank you for helping to make the process stress free. -Mary & Jason

Lauren Sanders (MediocreZwifter)

Absolutely fantastic service from start to finish. I needed a car same day and they got me into a car that met all my needs within a couple of hours. They didn’t try to upsell or force a vehicle on me that I didn’t want. They listened to what I needed and completed most of the process over texts/calls/emails while I was at work. Easily the most enjoyable car purchase I’ve ever had. Thank you!

Cassio DaCunha

Had a great experience this week at Burlington Subaru in leasing our new Crosstrek. We have been communicating with the dealership since January, with quick and detailed responses. No question was ever too dumb! When it came time to pick up our car, our sales/leasing consultant Sterling was nice, polite, and professional. Made the whole process a breeze. He got us into our car quick and easy, continues to be available to us via email or phone to answer any questions. We’re in good hands at Burlington Subaru, and we’ll be back once our lease is up!

Donovanvt

A big thank you to the crew at Burlington Subaru! Especially, the manager, Dan Ryan and our salesperson, Sterling. We were in a desperate need of a car for our family and the Burlington Subaru Team came through for us. They found a perfect car for our family that fit our lifestyle and budget. We are truly grateful. It was a wonderful and easy car buying experience. I highly recommend Burlington Subaru. Thanks again!

Francis Connors

The Service Department at Burlington Subaru is fantastic! This past Tuesday, I arrived at the service bay exactly on time and was seen immediately, my car's needs were described and I was in the clean and comfortable waiting area within a few minutes. There was a nice variety of snacks provided at no extra cost. State inspection and oil change were the main reasons for the appointment and am so happy with the work of Andrew Hammond, at the desk, and the team of professionals who cared for my car. Thank you all.

Tess O'Brien

I love the people at Burlington Subaru! I had a great car buying experience here, my new car is perfect for me! I went in knowing I only wanted to look at one certain model of Subaru and I was never pressured to look at any of the more expensive ones. They helped me understand all the parts of my contract and the different financing options so I could feel confident in my decision and they’re always really friendly to my dog when I bring him in too!

Janne Giles

Easy to schedule an appointment, friendly service center staff, respectful of my time and they make it easy to take a loaner car if needed. It was not any problem when I had to add a couple of other items to the list of things to look at and/or fix (headlight bulb), The service center department's communication during the time they had the car was excellent - always keeping us informed. Great Job People!

Andrea Giardino

The customer service never disappoints. I scheduled a winter-tire changeover and when I arrived, they let me know it was going to be a few hours. I was caught a little off-guard thinking that changeovers don't take more than an hour so I was planning to stay at the shop and get some work done. Cody, super nice guy, set me up with a loaner vehicle with zero issues so I could maximize my time. They were so busy and short-staffed and still had my car done by EOD. My experiences there have always been great. Honestly, some of the best customer service I've experienced in Vermont. They're hard to beat.

Kimberly Cuchural

Best car buying experience I’ve ever had. I found the car I thought I wanted on their website. The sales person worked with me online and helped me select a trim that we liked better, communicated clearly about price and costs (NO surprises), and we agreed on a price that beat every other dealer we had talked with. We arrived at Burlington Subaru the next day, our car was ready and we were on our way in no time at all.

Erin Edebohls

This was our second purchase from Burlington Subaru and we couldn't be happier! We reached out to our salesman, Eric, who helped us 2 years ago and he is still an employee. It was great to catch up with him and have him assist us with our new car purchase. Due to inventory shortages we had to wait for our car to be shipped from Indiana. This was not an issue for us at all. The day it arrived, Eric sent us a picture and the next day we signed the papers and drove it home. Conrad was awesome in explaining the financing to us and Cinder did a great job explaining all of the new technology to us. We have also received follow-ups from the team to make sure we are 100% satisfied and to answer any questions we might have. HIGHLY recommend Burlington Subaru to anyone in the market for a car.

Golden Halo

My car I bought from here had an issue that needed attention on a Saturday the staff went above and beyond to make sure I had a safe loner car to go visit family over the holidays. Pinas in sales helped ensure we got help which I would personally recommend him for a sale and Cody and Cameron helped me process the problem after normal hours going above and beyond to make sure we are never stranded. This guys are amazing. Five Stars for all 3 and the woman who I didn't get her name in service was very very very helpful also.. keep up the great work Burlington Subaru. You have a customer for life

Eric Bokelberg

We had made the rounds of other car dealers and got the typical sales tactics and lowball trade-in offer. At Subaru, Michael went out of his way to make things easy for us and sold us an amazing used Outback. It was both newer and had less miles than we had planned for but was still within our budget. I've always had great experiences at Burlington Subaru -- with sales and service, and we're very happy to continue to be an Outback family.

Jackie Mattaliano

Ashley at Burlington Subaru is the best service advisor I’ve had and the only one I want to work with going forward. As a girl, I get nervous going to dealerships, but Ashley always makes me feel like she has my best interest at heart. She is conscious of what I can pay and doesn’t push unnecessary services. She‘s incredibly attentive and goes above and beyond to make sure I leave totally satisfied w my service and feeling completely safe in my vehicle! Thank you Ashley!

Karen Talentino

Burlington Subaru is the best. WE were visiting Burlington and our trunk door broke just as we drove into town, a weekday at 5:30. We bought our car at Burlington Subaru and always used their service; they were incredibly helpful, removed the broken parts so that we could drive the car and get to our destination. They made an appointment for 8AM the next morning, and also discovered that the part was on an extended warranty - we didn't have to pay a penny. Everyone was incredibly helpful and made certain that the incident didn't interfere with our plans.

Donna Barrow-Green

Such a great experience! I worked with Nikki to buy a forester. I was moving from out of state and Nikki made the whole complicated process easy and positive. She was so supportive and knowledgeable m. I live my car and am so impressed with the expertise and professionalism of Burlington Subaru. Thank you Nikki!!!!!❤️❤️❤️❤️

jenny Chadbourne

This is one of the nicest dealerships I’ve been too. I just relocated here and this dealership, is so friendly, the service is top notch. The service providers took time to talk thru all the questions I had about what was going on with moving my car to a new climate. The service was timely, and they got all the things done sooner then the quoted time frame. I can’t say enough things about the service center..

Robert Griffin

Burlington Subaru has been exemplary all the way through. The sales person couldn't have been better. I love the car, a Crosstrek. Service has been super--I'll mention one name in particular, Cody. I cannot recommend a place of business more highly. This is as good as it gets, period.

Rob Sprague

As always, the team at Burlington Subaru service made my repair situation as seamless as possible. Went in for a 90K service on my 2018 and ended up needing a few extra repairs. Unfortunately, parts were taking longer than expected but they put me in a loaner straight away and let me keep it for an extra day as my schedule wouldn't allow me to get back into b-town during Thanksgiving week. It's busy in there - all the time, but they do their best to make it a personal experience.

Adrienne Moran

Every time I go in Cody is helping me and I always have a great experience. They are efficient, kind, and flexible as a crew. I appreciate the service and always feel welcome when I come in. They always take care of my car and I have never had an issue there before.

denice crettol

Our car came in for the 30,000 check-up, and the best thing about the visit is that there were no suggestions for "things that could use attention". So often dealerships have tried to get us to fix things that didn't need fixing. Our car got a 5 star rating, and so does Burlington Subaru for all the reasons below. They were prompt, honest, and friendly. Our loaner was clean and really spiffy (no charge or need to fill with gas). We got a free car wash voucher, a free cookie, and even a 3-month free introduction to Sirius. Superb service!

Kylie Harder

Timely routine maintenance performed on my car. Ashley at the front desk was very knowledgeable & helpful. Subaru always charges more than other places but the service is great. We would go back again.

Deb Davis

We've been feeling the love of Subaru for 19 years. We had an Outback for 10 years and have had our current Impreza for 9. Over the years, we've lived in 3 places and gone to 4 different Subaru Service departments. I gave them all high marks, but having been to Burlington Subaru, I have a whole new high bar standard that the other dealers didn't come close to. On a trip to see friends in VT last week, our Imprezza started acting up. We took it in the day after we arrived, and an experience we were dreading became a pleasure. Quick service. Humor. Clear communication. Friendly and professional attendants. Popcorn. Yes, you read that right. Hot freshly popped popcorn. Comfortable, clean, light, and airy waiting areas. You all should be really proud of the exceptional service you provide. Matt especially was amazing. Thank you so much!

Eric Thompson

Nice waiting area. Ashley Lackard was our service advisor. She let me know via the service staff, while they were installing our new winter tires they noticed a burned out bulb, and suggested a wheel alignment. All needed work was done, at a very reasonable time frame.

John Miller

What a great experience. I did an after hours drop off. Key drop with envelopes clearly marked. Work was completed in less time than estimated and the pickup was a snap. They even drove the car around to the front office for me.

Larry Lowder

Great product (Outback). Superior, helpful, low key sales team with a tremendous support staff. Look forward to a long term relationship with the Burlington Subaru team. Will recommend this dealership to my family and friends.

John Thornton

The team at Burlington Subaru was terrific. They kept me apprised of where things were with my car as it was being serviced. They gave me a ride to a midday meeting and picked me up when the meeting was done. All of this while they were clearly very busy. Thanks for the great service.

Michelle Carter

I've been buying Subarus for 30 years, some used and some new. This was the first time working with Burlington Subaru and this was by far the best experience I've had. Sterling, my sales person was a pleasure to work with. He's a super laidback guy, and incredibly easy to work with. He was very helpful and informative and never once made me feel pressured. I worked with Crystal in the finance department and she was an absolute joy to work with. I never once felt pressured, or felt like she was upselling. Crystal, like Sterling was incredibly patient, she was able to explain the financial portion of the purchase in a way that I actually understood --which is no easy task. She didn't get even frustrated when I accidentally threw away all of the finance details she had calculated and put together for me, or if she did she did a great job hiding it. I felt comfortable throughout the entire process and enjoyed my time working them. I highly recommend Burlington Subaru.

Al Danielson

Mike Dykstra was amazing to work with. would highly recommend him to anyone. He even recognized my birthday(the day I picked up my car) and gave me a small present. Thank you Mike! It was much appreciated!

tsvandrews

From the moment I made an appointment with Eric to the time I drove my new Outback off the lot, I had a superior customer service experience with Burlington Subaru. Since then, Eric and Cinder have followed up proactively, and have been responsive to questions about my new car. We've had Subarus for many years (this is our fifth), and I can guarantee that our sixth Subaru will also be purchased from Burlington Subaru.

Evelyn Landis

Jason was very helpful, courteous, and professional in providing emergency service on a busy day. He made sure my car was safe to drive before I drove away again. My gratitude to both him and the service providers. Thank you!

Kate Read

My experience could not have been more lovely. From the moment I walked in the door, I was met with smiles + honesty. I went in ignorant about the car buying process and not once did I feel taken advantage of. Everyone at the dealership rooted me on and wanted the very best for me. Huge gratitude for the people and their guidance. Thank you All!

adrianna and jon fox

We've been leasing from Burlington Subaru for over 10 years. This January we had another wonderful leasing experience. Definitely the way to go for us! Many thanks!

Rob Stephens

Great customer service. Complimentary loaner car was a great solution for drop off/pick up before and after work. Sales staff were extremely nice and knowledgeable.

Prof Elim

Excellent service and friendly staff! Oil change and tire rotation took just a little over an hour. A nice and quiet lounge upstairs was a plus and we will definitely come back to this shop!

Oscar Meyer

Thanks for the prompt assistance and support to make the purchasing process easy and smooth. I have been a Burlington Subaru customer for 24 years and will keep coming back for all my Subaru purchases & service.

Sandra Brodeur

Burlington Subaru is a great place to do business. Their service department is very helpful and pleasant to work with. I had the pleasure of working with Ashley , she was very helpful.

Mark Lavine

Called twice one day to check on car status, each time I was told someone would call me back within the hour, and both times I did not receive any call. Called again the following day and insisted on staying on the line. Also, a rock had become lodged in the underside of our brand new Forester Wilderness after a few weeks of just normal road driving. Even though the service technician said they had to remove the rock, which was rubbing against the rotor creating a loud grinding sound, the paperwork said they were "unable to duplicate" our issue. Not really honest, and we are hoping this does not happen again because Subaru seems to be denying this even happened in the first place. (granted it's not a mechanical failure, but possibly a design flaw if this happens again...) A bit disappointing. They did find the problem and fixed it in a timely manner, though, so I am generally satisfied with the service event.

Samuel Hoffmann

Shout out to my man Cody J! He is the nicest, most professional, relatable and empathic service advisor at Burlington Subaru. He went above and beyond to help with my car’s service and I am extremely appreciative.

Jessica B

Eric Loiacono is an absolute gem and I highly recommend him if you stop by the Burlington Subaru. He was extremely attentive and helpful in helping us find our Crosstrek! Thanks for everything Eric!

Soren Dews

I had a really positive experience with Cody in the service center. He went above and beyond to help me out with my car, I really appreciated it!

Nicole Reiber

Fantastic service! Very friendly and helpful, made my whole car purchasing and service appointments easy and quick.

Lynda Hutchins

I want to thank Burlington Subaru for a wonderful car-buying experience. At age 60+, this was surprisingly my first brand new car purchase. Salesman Lance treated me with great patience, answering promptly and patiently my endless questions. Being in a pinch with a failing transmission, saddled with limited inventory during Covid time, I felt Lance helped expedite my car purchase, saving me from breaking down in a very rural section of VT in winter! Delivery Specialist Cinder is helping me navigate the world of new car technology. This could have been a hair-pulling experience for someone technologically-challenged, but is being translated into understandable bites. Thank you, Cinder! It feels great to be able to drive the muddy and icy roads I frequent in my hiking forays and know I have safe and reliable transportation. Thanks, Burlington team!

Daniel Dimille

I called to make an appointment for an oil change and tire rotation snd was told appointments were being scheduled two weeks out. The service representative then told me about their express service. I was able to bring my car in on Monday at 7:45am ( 3 days after my call Friday morning) and wait for my vehicle. The work was done in an hour and a half! The staff is always friendly and very thorough in explaining the work that was done and if there was anything that needed attention soon. The free car wash card after service is a nice touch!

Megan Walker

I had a great experience with Burlington Subaru. All the staff I interacted with were easygoing, kind, helpful, reliable and informative.The sales floor is clean and comfortable, the vehicles are spotless. I could not have asked for a better experience, or a more perfect car for me. Thank you Pinhas, Crystal, Cinder, and Subaru for providing me with great transportation. Subaru is the best. I 100% recommend Burlington Subaru especially for ordering new vehicles - They gave me the best $ with excellent communication throughout the entire process. They have a new lifetime customer. If you’re on the fence, go Subaru and go with this Dealership.

Chrystal Chagnon

Subaru is great. The customer service is incredible. I have been going there for a few years as the buyer who bought the car since 2015. Subaru employees 3 -4 different employees that I will get there's names plus Nathan the manager knew exactly who I was and the vehicle I was driving. They a have serviced this vehicle. They are amazing they actually care. I would give them 10 Stars.

Ted Bargiello

As everyone looking for a new or used car knows, they are difficult to find. My wife and I live in CT and searched local Subaru dealers for cars, only to be told again and again that the minimum wait would be between 2 and 4 months for a new car. We decided to try Burlington Subaru as my son and his family live nearby. I was was very fortunate to talk to Nikki Hodder. Yes she confirmed that they didn't have any of the cars we were looking for in stock, but she told me that they were expecting a shipment of cars and it was possible that not all were sold. She took my number and told me that she would call if there was something that might be of interest. We had heard that before. But to my delight, a couple of days later she called and told us that there was car in that shipment that closely matched what we were looking for and it would arrive in 2 weeks. Nikki provided exceptional service through the sale and delivery of the car. Always thoughtful and pleasant to work with, I give her and the dealer ship my most enthusiastic recommendation. We have been purchasing Subarus since 1996. This was our best experience. Thanks to Nikki and Subaru of Burlington

Geoffrey Francis

Lance was extremely helpful and made buying a car stress free. Felt like we were informed of the various options during the process but not pressured. Would absolutely recommend him to anyone looking to buy a Subaru.

Roberta Baker

After months of dealing with a few dealers in getting the color and price I wanted, I went to Burlington Subaru and had one within six weeks! Had a great experience. Did most of my work on the phone online, so it was a quick transition when I got there. In and out within an hour!

Mimi Yim

Everyone working at Subaru in South Burlington is very professional. I did not experience the typical fake smile service here. More than one person helped me to get a new car and everyone was very helpful and sincere!!! They even helped me after the business hour. Definitely recommended!!!

Lynda Marie Pibus

I purchased an Outback from Burlington Subaru in 2014, and I've been happy with it. It's been a great family vehicle. Their automotive service is great, I'm only taking one star off my review because sometimes you end up having wait a while before you can get in for a servicing appointment, as they are booked out far in advance.

Kate Butler

We picked up our 2022 Crosstrek at the end of May and we're delighted with the entire process, from ordering it to picking it up. Great staff, thorough and friendly. We've never had a Subaru before and love the vehicle and the dealership!

Katelyn Harrison

Everyone I worked with at Subaru Service was friendly and knowledgeable. They solved the issue with my car swiftly and for a fair price. Thank you!

Maria Juncos

My experience with Burlington Subaru was excellent! The Subaru salesperson, Anthony Notaro, was very informative, helpful, patient with all my questions, and sincere... he was great!

Tim Richter

I brought my car in for some warranty work, minor stuff- great service and during inspection, the dealership found some issues with front brakes. This was also covered and repaired. Thanks Burlington, Subaru!

Jennifer Lowery

After buying my Crosstrek in Oregon, I traveled cross country. My 6000 mile service was needed during my stay in Vermont and Burlington Subaru was fantastic. Easy to make an appointment, friendly and prompt service. Free car wash coupon:). Nice!

Nickie Morris

Want to give an appreciation shout out to Jason B in the service department, who really advocated for my vehicle and explained everything thoughtfully and kindly, especially helpful since I didn't have an appointment and might have been lost in the shuffle without his assistance.

David Balchunas

Nikkie and the staff at Burlington Subaru were very helpful to me when I purchased my 2022 Ascent limited. I have owned several vehicles in my life and I don't see me buying anything but a Subaru in the future.

Chris Falkey

I am extremely pleased with the the service provided by Cody, my service advisor, and the service technicians who quickly and efficiently performed my scheduled maintenance. I was in and out of the dealership in less than an hour.

Jacob Jurmain

I was a customer here for about 10 years until I relocated. I got good service and the work was always sound. I never had to bring my car back in a second time for the same issue.

Joya Beattie

I continue to be impressed with Burlington Subaru service. They are knowledgeable, listen, and treat me with respect. Very "efficient".

Jon Price

Joe, sales was a great help. We'll be back. Update 11/20/20 and 1/3/21. I test drove several cars and found only one that was very interesting. It was a 2011 Hyundai Sonata Limited 2.0 Turbo. The salesman John Balin helped us. I took the car for a pre-purchase mechanical inspection at Essex Automotive. They found it a very good car. Upon my return from the inspection to the dealership my timing was unfortunate. I entered the parking lot and one of the employees backed into me and damaged the car. This did not dissuade me from purchasing the car so I went inside and made the deal. Of course the dealership covered all cost and repairs for the damage to the car. They even provided me with a service rental car at no charge while the car was being inspected repaired and the body work completed. One of the bad things about the deal was that the finance officer ended up not telling the truth about the warranty on the car. There was a warranty sticker on the window of the car when I drove it for the test drive. He insisted it was an as-is purchase and that the warranty sticker was a mistake. As a previous car salesman in California I knew this was not true. Even though this was an outstanding dealership you need to be careful with any finance officer who will sell you anything for an outrageous profit. The extended warranty price was $1,600 on a car that was already covered. Subsequently to the purchase I had a opportunity to visit the sister store Burlington Hyundai and they took care of me service wise. This is where I found out there was a lifetime warranty on the engine and the drivetrain. I put the car through its paces and found that everything on the car was working and was very pleased with the quality and power of the car. On January 3rd 2021, I was driving home from a day trip and while driving through a blinding snow storm I had a dangerous situation. The snow plow ahead of me drifted from the left lane over to the right lane without warning. I braked heavily and the ABS brakes worked fantastically. There was no slip or slide. The winter tires on the car worked great I was able to stop the car and avoid rear ending the plow truck within 25 yards, amazing.

Allison Emple

I came here to purchase my first car and had a marvelous experience with Michael Desktra. I didn't feel pressured throughout the shopping and buying process and he continued to follow up to see how things were running even after the sale. It's been a little over 2 years since I bought this car and I've gone here to get it serviced and the service team is speedy and kind. I really like how i can work in the waiting room or borrow a car if needed so it's not annoying to get any maintenance done.

Megan Wolfe

Wonderful buying experience! It was finally time to retire my beloved old vehicle and I had the pleasure of working with their representative Lance. He was very patient, took notes on everything I was looking for (price, mileage, safety features, etc) and helped me find the right vehicle. I was able to drive home in a new vehicle same-day and they have been wonderful about following up to make sure I'm still enjoying the vehicle a week after purchase. I would highly recommend their sales and service teams!

rsalania

Ill be honest I get my oil changed closer to my house, but recently some lights came on including Check Engine and I figured I better call Burlington Subaru Service. First of all, they squeezed me in the very next morning, I couldn't believe it. And they offered to take care of a break light recall that I mentioned. They also did a maintenance check. I was expecting the worst, a crazy high bill at best. Cody was my service agent, literally the best! He was pleasant, cordial, and explained everything clearly. I think we could all use people like Cody in the times like these. Anyway, turns out the engine light issue was covered by my warranty which I didn't expect, afterall my car is older. They didnt even charge me for a diagnostic. They came off honest and respectful, I was very impressed with the service, thank you all. I'll be back and definitely asking for Cody!

John Mangan

This was our first new car purchase from Subaru, and I have to say that Pinhas, our sales associate, made the process super smooth and easy. It was a delight working with him, as he answered all of our questions promptly and with honesty, resulting in us being able to close the deal very quickly. My wife and I are both crazy busy with day jobs and our own personal businesses, so we had little spare time to mess around. The experience was so good that we plan to work with Pinhas again in the very near future to secure yet another new car for our family.

Cindy Chittenden

I am going to save you car shopping headaches by recommending Michael Dykstra as your next and hopefully last sales rep you ever have to deal with. If you are like me and DREAD car shopping, Mike can help you avoid wanting to jump off a cliff. He is kind and funny. He works his tail off for you but will never pressure. He works quick and is always fair with his prices. There is also something really refreshing about working with a fellow native Vermonter. I have used Mike for years now and have recommended him to others that have also been very satisfied with his service. To be transparent, this time around, I wasn't in the market for a Subaru--what I wanted was a Toyota. However, due to the incredibly annoying people at the other dealerships, I just called Mike and said HELP! I am proud to say I am a new owner of a Crosstrek--which I love.

oules 278

I've dealt with numerous dealerships over the years and by FAR Burlington subaru has provided the best buying experience. Had such a positive experience buying my wife's car last year when it came time for me to buy a car there was no question where I was going. Michael Dykstra is the best! Personable, efficient and professional. Couldn't ask for better.

Dave Schramm

I have two cars serviced at Burl. Subaru regularly and they are always prompt, professional and reasonable. I think they're fair.

Laura Nemeth

Easy and straightforward, Sterling helped us buy our first car, a used forester. fantastic experience, very friendly and excellent service. Thanks!!

Rob Liberty (itsmerobliberty)

Annual service visit was quick and effortless, Steven Kelson was pleasant to work with. Great job.

Kate H

Service desk was knowledgeable and honest. My car had a bunch of work done but was finished same day and they didn’t try to upsell me on things I didn’t need. Would recommend.

Patrick Walsh

Burlington Subaru is the most professional dealership I have ever used for maintenance on my 2017 Subaru Forester XT. They go above and beyond when it comes to my Gold + warranty. They make sure I know about every issue with my vehicle. The service center has some of the best most curtius staff Ive ever interacted with. They have the most convenant location for dropping my car off. Being biking distance to just about anything you need to get done in Burlington while your car is getting worked on is worth its weight in gold alone.

Andrew Santopolo

My experience at Burlington Subaru was fantastic. From start to finish, the whole process of leasing my vehicle was effortless. Nikkie Hodder went above and beyond to make sure I got the car I wanted, and had it 100% ready for me to drive when I came in to sign. Thank you!

Marilyn Maddison

Excellent service! They have gone out of the their way to assist me~Very grateful for that Kudos to to Cameron and Ashley!

Pascale Allen

I had a great experience leasing my first car with Burlington Subaru! Thank you Pinhas for making this a smooth and exciting process!

Ron Algiere

this is the 4th car my family has purchased at Burlington Subaru and through Chris Cassidy. Always a great experience. They make the whole procedure pleasant and seamless.

Scott Ritner

Everyone there is really kind and friendly. They helped us navigate the process of buying a new car really well. Even given the supply chain issues and Covid, and everything they made sure it was a pleasant experience! Jordan, especially was really helpful and patient with us as we made a decision, changed our minds, and made another decision.

Patty Gaston

I recently worked with Jordan Lowe on the purchase of my new Outback. This was the best car buying experience I have had. Jordan was professional and friendly. He took the time to thoroughly answer my questions, which is important to someone who does not consider themselves to be an expert on cars I never felt hurried or pressured into making a decision. Although I live outside of Burlington, I plan to continue to use Burlington Subaru for service because of Mr. Lowe. He is a great representative for the dealership.

Jaime Jacobs

I had an awesome experience at Burlington Subaru. Lance was extremely helpful and pleasant to work with.

Natalie Sarkisian

We worked with Eric Loiacono, he and the whole team are very professional with great customer service skills. They really go way and beyond for their customers and we really appreciated that. The service was absolutely Exceptional! 10 out of 10! The whole process was easy, with clear communication. Thank you!

JoJoe Williams

Sterling was an amazing salesperson he answered all of my questions provided fast service and made the buying experience very comfortable. His associate Anthony assisted and did great work. Would buy my next car from theses guys.

Caitlyn Harris

Phil Sheridan, his managers Dan and Brady, and the rest of the staff at Burlington Subaru did a great job helping me find my new car. Everyone was very friendly and easy going and I couldn’t of asked for a better sales experience with Phil. He provided all the car knowledge and business skills I would want when making such a big purchase. Thanks Burlington Subaru!

Georgia DeGangi

My experience at Burlington Subura was awesome! Mike Dykstra was extremely accommodating and helpful. He helped me find a car that meets my needs and within a week, my new car was delivered. I got a very fair price for the vehicle, and the trade in and financing process was very smooth. Not only that, but as soon as the car was ready for me, Cinder Thrane oriented me to all the features of my new vehicle. She called me back within a few days to see if I needed any additional help. I highly recommend Mike Dykstra and the Burlington Subaru dealership.

Will Hart

We had an outstanding leasing experience with sales rep Eric Loiacono. He listened, was patient, and worked with us as we changed makes and models over the course of the morning. We're thrilled with what has become our family's 3rd Subaru.

Angie Battistone

Konrad was the most helpful salesman when it came to purchasing my end of lease option. I was in a time crunch to buy out my vehicle and with two recalls on my car, it couldn’t be purchased until those recalls were replaced. Because of my situation, they were able to squeeze me in on a busy Friday to have my vehicle serviced and to go through all of the paperwork to finance my car. This dealership truly has the kindest employees and the nicest manager/owner. I would recommend them to anyone and I look forward to buying from them in the future. Thanks again for your kindness Konrad! I couldn’t be more appreciative for all of your help.

Sam Short

Although I didn't end up buying a car here, they were very helpful! I went in with a few ideas about what kind of car I wanted, and Anthony (the sales person we met with) ran through the different pricing options, model options, etc., and was all-around quite informative. I was looking for a used Subaru in a certain price range and mileage range, and even though they didn't have any in stock that fit my needs, Anthony did a great job of keeping me informed when they got in some used vehicles in my price range/with the specs I wanted. Like I mentioned, I didn't end up buying my car here; there was one that Anthony sent me that I was thinking about buying but someone else got it before I was able to come up and look at it, and I found a used car elsewhere that fit my needs. But I very much appreciated Anthony keeping me informed as they got cars that he thought I might be interested in. Overall, I had a great experience with Burlington Subaru, especially with the sales person Anthony. He was very informative and helpful, presented us with some good options, gave us a good pitch but was never too pushy with sales tactics etc, and was respectful throughout.

Lynn

Even though Burlington Subaru was overbooked when my car starter died and I really needed a car, they found one for me tomorrow and they fixed my car in a day exceptional service

Sandy Hartman

Jordan was very helpful during the whole purchase process and even stayed back late to make sure we get the car the same day. He went over the car features in depth as well which was super helpful. He has always been responsive and accommodating to our questions. The whole experience has been great.

Ian Bishop

Both my folks have gotten cars at Burlington Subaru and I recently got my first here. Incredibly friendly and helpful staff who also show an appreciation for repeat customers; something that's always valued in a small-town market!

Michael Morse

We are totally delighted with the services we received our technical sales person, Lance DeMatteis- low pressure, great to work with and responsive to all our needs. We went to Burlington Subaru to discuss our option preferences with a Forester, planning to get a car in 4 weeks but we left that day with our new 2021 vehicle! The entire Subaru team we met were excellent. It was an awesome experience.

Sean Reilly

By far the best trade in experience ever. No hassles, no scams....just honest up front people selling great cars. Nikki cares

John Henning

Brady Burgess, Chris Cassidy and Konrad Koncewicz combined to provide an outstanding customer experience for my son, who was a first time buyer. I highly recommend this team to anyone interested in fair dealing and attention to detail.

Victoria M Delgado

On April 9, 2021 I brought my Subaru Impreza lease vehicle to Burlington Subaru for it's yearly inspection. While waiting for it to be finished I shopped for my next lease and was assisted by Jordan Lowe. He patiently walked me through the process, explaining the specifics of the vehicle I was interested in, preparing the paper work needed to order my new car, explaining how the lease would work and the specific details that would put me behind the wheel, and one week later, I was driving out of the yard in my new Subaru Forester! I love my new car and I'm delighted to have been escorted through the transaction by a knowledgeable and kind professional who made me feel heard and understood. Thanks to the team at Burlington Subaru and the care of Jordan Lowe I expect to have three more years of great service, fun driving and safe winters in my new Forester.

Kate Leathe

I had a great experience with Sterling and the rest of the crew at Burlington Subaru! Sterling took the time to understand what I was looking for in a car, responded quickly to phone calls and made me feel comfortable through the buying process. I love my new Crosstrek!

Brianna dimercurio

I recently purchased a new 2021 crosstrek from this dealership and I worked with Phil from Sales. The team could not have been more accommodating and really worked hard to get me the price I wanted to pay for the car. I never felt pressured to purchase by a certain date and they were great with doing all my financing online the day before the purchase. With the current climate, I appreciated spending less time inside at a dealership and only having to be there for a short while. I would recommend them to anyone looking for a new or used vehicle!

John Koch

This is the third vehicle I've purchased from this dealership. They easy to work with and fully above board.

LA Nic

Courteous and friendly service. More importantly, I was actually able to get a car within 1 week, unlike at many other dealerships these days.

Michelle Leduc

Eric L. and Cinder were both amazing throughout my car trade and buying experience! Thank you for the attentive and exemplary customer service! I definitely recommend Burlington Subaru if you’re looking to buy and or sell a Subaru!

Les Rosen

I bought the car, did all the paperwork, and was finished in less than 40 minutes. It couldn't have gotten any easier. Unless they would have delivered the car to my house, and brought pizza and a few salads.And a few drinks. And dessert. Oh well, I guess everybody can't be full service. :-) These guys and lady did a great job, and i was very happy. Thanks Mike and thanks Crystal. A quick thanks to the folks that cleaned and prepped the car. And a quick thanks to the sales manager. You have a good team.

hieu mon chu

I have had two Subaru vehicles serviced here for the airbag recall. Service was timely, as stated. Service agents are professional. Parts department has been helpful sourcing odd engine parts. The first recall service went fine. However, the second service wasn't smooth. Upon driving home, I noticed that the glove compartment was not fully reassembled correctly. This will now require me so spend another few hours bringing it back. I'm not mad at them, just disappointed.

Sara Moran

Ashley and Andrew were very attentive and helpful- and patient with me!! Thank you, Sara Moran

Ante Glavas

I was not sure where to post this review since it has to do with all of their dealerships in Berlin as well as Burlington. We visited them all, found a lot of great option, and in the end bought a Subaru Outback from them and the service is top notch. We worked with Pinhas and he is excellent. I've lived in 6 countries and done work in 50, and this is some of the best service I have ever seen. Also, you can tell a company's culture from the owners and I have the pleasure of knowing one of them (and no, I'm not trying to be biased) and trust and reputation is everything in this business. When good people run a business, then you know you can trust them. I highly recommend them.

MELISSA CEDENO

I recently bought a Subaru Impreza for my daughter who is soon leaving to college. From the moment I expressed interest in the vehicle, Anthony Notaro was right there to assist me the entire way. He was kind, attentive and very helpful over the phone. When I made it into the dealership, he was friendly and made the process super comfortable and fast. I was finished purchasing the vehicle within 45 minutes. It was the best experience I’ve had buying a car and I’ve bought several. Thank you to Anthony and his team for being diligent, very sweet, patient and caring. Best experience!

Cam Urban

My mom and I have found countless times that Cody Jipner goes above and beyond for his clients, making our experience at Burlington Subaru exceptional.

Jessica White

I bought my Subaru last year from Burlington Subaru and have now taken it in for several oil changes. Both sales and service have been great; Eric in Sales was easy to work with and so far I have only used their Express Service and it’s nice you don’t need an appointment and all three of my visits have been quick and easy. I will keep coming back.

Donald Skor

This was my best car buying experience in 45 years. Our Salesman, Michael Dykstra, was extremely personable, knowledgable and helpful, and the friendly transportation to and from the Burlington Airport provided by Cinder went beyond our expectations. We look forward to many years working with Burlington Subaru.

Heather Regnaud

Purchased my car from Burlington Subaru in the fall of 2018. I exclusively service it at the Burlington location simply because they are genuinely friendly, accommodating, and very timely! Jason K. in the Express Service department is absolutely outstanding! Not only is he professional and friendly, he also goes above and beyond! 5 stars, today and every day for the Burlington Subaru Service team!

Karlee Dixson

Mike Grady was amazing! Super friendly and easy to talk to, I wasn’t having much luck finding something I liked. Mike however, made sure to get me in a car with all the features I was looking for, the color I was looking for and for a price that worked for me. Couldn’t be happier with my new car and the experience I had at Burlington Subaru!

Eric Lincoln Wales

11/09/22 Burlington Subaru Service appt. for regular 6-month service maintenance and winter tire changeover -- Excellent customer service provided by Matt Mikolay -- very attentive & patient with all my questions, attentively & knowledgeably answered with clarity -- relayed accurately & thoroughly more technical/mechanical answers from technician/mechanic on the garage floor -- excellent interpersonal/communication skills demonstrated in a relaxed friendly manner ...... a sense of warm rapport & close teamwork was evident with entire service staff.

Elizabeth Weaver

We had a really good experience with Michael at Burlington Subaru. He made the process painless, and was extremely personable. Communication was prompt and easy. We are very happy with our new car and the experience we had at Burlington Subaru!

Dan Wilcox

Nikkie was great. We love our new Forester and appreciate the friendly and professional care that we received from the Burlington Subaru team.

Kate Longfield

Ashley L from Burlington Subaru service is THE BEST. She is incredibly friendly and funny and knows more about your vehicle than anyone. Ashley will get under your car on burning pavement to personally fix that one last thing if it came out of service not looking right. This review is for her. Thank you!! The rest of the service is 4 stars.

Eric Peterson

I reached out to this dealership to inquire about getting a pre-purchase inspection on a Subaru I was purchasing from a 3rd party. I have been searching for a very particular vehicle and wanted to make sure I wasn't being too impulsive, especially since I am not located in VT. The service rep I spoke with (happy to give their name outside of a public review) went out of their way to properly vet the vehicle and the 3rd party dealer as best they could. They discovered a lot of discrepancies and ended up saving me from a huge financial regret and countless headaches. I really cannot thank them enough for going above and beyond for someone who isn't even a customer. This rep wanted to do right by someone interested in a Subaru and I couldn't be more grateful.

Courtney Mulcahy

I had a great experience to secure a lease for a 2021 Subaru Impreza. I worked with Phil who was very responsive, flexible and honest. He worked with my price range to help me find the right vehicle and made sure I was happy. I have been bringing my past Subarus here for service, which I am always happy with, but this was my time leasing through them and I hope to do it again.

Bonnie Buxton Bourdon

The intake process was thorough and efficient. I waited for the service to be done (a 6-month check and annual inspection) Everything went well.

Jacob Cernak

Working with Burlington Subaru was seamless and easy. It was definitely the fastest, simplest car shopping experience I have had so far. My salesperson, Phil, did a great job of streamlining the leasing process to make it a smooth experience.

Russell Aminzade

I'm naturally suspicious and skeptical of salespeople, and car salesmen have to be near the top of my "do not trust" list, but I just purchased a car from Burlington Subaru, and I enjoyed dealing with Michael Dykstra in their sales department. I wanted to handle the negotiation and purchase as much via email as possible. Mike understood this, was honest and straightforward, got me the best deal he could, and cut through much of the bullsh*t that he knew I wouldn't want to deal with. I'm very pleased with my experience here.

Kim Drury

I had a great experience with Pinhas at Burlington Subaru and getting into a Subaru Ascent. Through the whole experience I felt very welcomed and under no pressure whatsoever. The test drive was great and he was very knowledgeable about the car and the many features available. When it came time to decide on the vehicle, he went over everything in the car before I left the dealership to make sure I was comfortable pulling away. The follow up has been very welcoming too and I feel like I am not just another number but a valued customer.

Mindy Evnin

People were friendly. Work was efficient r. It’s wonderful to be able to reserve a loaner.

Tim Sluiter

Purchased a new 2021 Outback. The car is great. Unfortuantely I didn't have a great experience at Burlington Subaru. The remote start on the vehicle did not work, so I called service the next morning and they took my message and told me the salesperson would give me call later that day to help. Never recieved that call. So the next day I emailed the salesperson, he told me that service would give me a call. Again, never recieved a call. So I called service again, explained the whole situation, they couldn't get a tech to help me troubleshoot it over the phone and asked me to bring the vehicle in. So I drove the 2+ hours to Burlington to get it serviced. After a couple hours of waiting, I was told they would keep the car, meaning I'd have to make the 4 hour round trip again to pick up the car when it was fixed. The car itself is great, the people are friendly and very helpful. Just unfortunately not a great experience there for me. Edit: Just as an update, the dealership offered to drive my vehicle up to me for the inconvience. It's a long drive, so I appreciate it. Hard to beat that, given the situation.

Marissa Green

This review is strictly for the service department. I haven't worked with sales. I brought my Impreza (which I regularly bring into anther service center) in for a strange electrical issues that's been plaguingit. Although they haven't figured out the electrical issue yet, as electrical issues often go, they did take the time to check my timing belt and found it in horrible condition and ready to snap. I was surprised because I do have this car serviced pretty regularly. I'm super thankful for the foreman's thoroughness. He probably saved me a totaled car in the near future. They were also able to start working on my timing belt immediately and gave me a rental car so that I did not have to drive a dangerous vehicle home. It is a very stressful situation to realize your car has a serious issue, especially with a baby in tow. Happy to have had good customer service to help me and baby stay safe. They had plenty of safe-feeling space to wait during COVID-19. I was also impressed by their "win a new car" program for high school kids with good grades. That is pretty awesome! Hope they still have it when my little one is getting ready to drive.

AJ Grimaldo

Wonderfully team, Nikkie was a pleasure to work with. Absolutely love my new car. Thanks again BTV Subaru!

William Stephany

Great service, as usual. Finished an hour earlier than promised.

Zoe Fleming

I bought my first car from Burlington Subaru and I was a little nervous to say the least. I worked with Phil Sheridan and he went above and beyond to make me feel comfortable and was determined to find the right car that I was looking for. He made the whole process less stressful and focused more on finding a car I loved and was excited to own. If you come to Subaru go to Phil, his upbeat and laid back energy will make you feel that someone really cares.

Amy Bongiolatti

Thanks Burlington Subaru! Start to finish - my car buying experience with Eric and the rest of the team was stress-free and straightforward.

Doug Speck

Eric was friendly, available and knowledgeable. The staff in general were attentive, smiling and very busy helping many customers. We felt taken care of by Eric and B Subaru. We'll purchase vehicles again from them...without hesitation.

Reg Lane

This would be our 7th time back to Burlington Subaru and it was our best experience yet! We were recommended to contact Mike Dykstra by a previous dealer and so glad we did. We asked him to set aside a Forester Limited to test drive, which he did and we loved it. Even though the showroom was packed with customers, we did not feel neglected and were able to drive away with our new car in a timely manner.

Hannah Duppen

Kind, fast, reliable. There was a bit of a delay with getting me checked in for my appointment. Cody was more than helpful after noticing the error, he got my car in right away and went above and beyond with great customer service once I left. Highly recommend working with this location.

Madeline Barber

I recently purchased a Certified Subaru Forester from Burlington Subaru. It was a great experience, and I will definitely be recommending this dealership to friends. Phil was wonderful to work with. He answered all of my questions and make the car buying experience easy.

Zach Kos

I went in to the Subaru dealership unsure of which model would be right for me. Jordan Lowe took the time to narrow down a few models I had in mind based on the styles of the car, the cost, and which model would have all of the features I was looking for. After being between the Crosstrek and the Forester, the test drive really sold me on the Forester. It is spacious, easy to navigate and came equipped with everything I was looking for and then some. Jordan was great to work with - he took the time to make sure I was weighing all of my options and that I understood everything throughout the purchasing process. I know when our household is ready for a second Subaru, I'll be calling Jordan. It's also reassuring to know that Jordan is accessible even after the purchase process - if I have any questions about my new Forester, different features on it, or should I need any accessories, I know I can reach out to him and he'll have the answer. Thank you Burlington Subaru and Jordan for the great experience!

Catalin Ratiu

This is a review about the excellent service provided by Burlington Subaru on my car two days ago. Kudos for having the drop-in oil change service!!!! Excellent customer care and extremely effective work. The children play area was a major plus for my son. If I lived in VT, you would have my business every time. Thank you!!!

Kyle Ledoux

Burlington Subaru rocks! Everyone that I've dealt with here has been extremely friendly! They are very attentive to your needs and they don't try to push or force sales and services on you. The prices for the basic services are reasonable. I needed a 24k mile check up. I used their express service bay; I got in and got out within 1 hour having no appointment. They respected that I had already changed my oil and oil filter and cabin air filter so they didn't push any of those services. I bought my oil oil filter, Crush Washer, and air filter here for market prices for OEM parts. The guys in the parts department are very helpful and friendly to boot. As a bonus when you are waiting for your service to be done there was a nice waiting area in the main lobby with comfy seats and free snacks. Bonus points for having Chobani yogurt. I have no complaints and nothing but good things to say about my experience here.

Michael Steinke

Editing my original rating, jist bought a car from Burlington Subaru and was definitely impressed with the care they took to meet all of our needs. They did everything possible to make the process as easy as possible. Even stopping what they were doing to answer my 4 year olds questions.

Bitter Pill

Brought my car in for service, (later then I should have, to be honest) and the team was very accommodating. My friend who was going to pick me up had a car problem of her own, and the team was able to find me a loner car very quickly. I also appreciate how I saw the team sanitizing the cars before turning them over to the owners. I felt very safe here during the pandemic

Karen Conger

Best experience I have ever had purchasing a car with Nikki and the lady who did my loan process. Definitely will return! Thank you!

Gwendolyn Mongeon

The customer service at Burlington Subaru is the best. It was my and my partners first time leasing and Tyler worked with us through absolutely everything. He made it simple, was kind, and made sure he did everything he could for us with our tight budget. Now we have a beautiful car and zero anxiety! Thanks Burlington Subaru!

Wendy Johnson

We had a great experience buying our Crosstrek at Burlington Subaru. Phil was the best salesperson - very professional, personable & hard working! We enjoyed working with him and all the crew there. I am recommending Phil to all my friends. Thanks Phil & Burlington Subaru!

Brian Mulvehill

Having bought and owned 3 Subaru’s in my life...I can tell you there’s no better sales consultant to go through than Phil Sheridan. I’ve purchased all 3 with him, most recently, my wife and I bought the new Ascent (which we love)...as a new model, we were a little unsure and didn’t want to entrust the decision to just anyone, so we drove from Boston to Burlington VT to see Phil at his new digs...and the trip was well worth it. As always, Phil new this car in and out, from the basics, to the techy stuff, and all the little nuances in between. Not as fun as my old WRX, but, as a father of 2 and a pup, Phil made the purchase feel just as exciting as the WRX. Would highly recommend seeing Phil for all your Subaru needs.

Sarah Dagher

I was referred by a friend to Burlington Subaru. I had an exceptional cat buying experience with Phil Sheridan. He was courteous and pleasant to work with no pressure kind of approach. When I come back after test driving a Jeep Cherokee I told him it was 50/50 toss up because the seats were more comfortable in the Jeep than the older model used Subaru Foresters that I was considering. He then put me in a 2019/2020 Subaru and I was sold. We worked on the price point a bit to get me where I needed to be and “Tada” I have a new Subaru Forester. The overall experience was great :)

Ashley McCormick

I had the best experience with Pinhas and cannot recommend him highly enough. He was professional, exceptionally knowledgeable, transparent, receptive of my individual car needs, and genuinely committed to finding me the best deal without once being overly assertive or pushy. Next time you're in the market for a car, ask for Pinhas - you won't regret it!

Andrick Deppmeyer

Burlington Subaru's management team is absolutely fantastic. I recently had an issue where they were in no way obligated to do anything for me, but they went above and beyond to help me out. I can't say enough good things about Steve Kelson and the rest of the staff. The Service department is also incredibly competent and efficient. I couldn't believe how fast they were, and how seamless the process was. Top-to-bottom, I've had a five-star experience with everyone in this dealership. I am infinitely grateful for what they've done for me.

Gary von Stange

Bought a Forester from Phil Sheridan this week. Phil was professional, competent and kind. And even more. The simple truth is Phil is also the best-looking salesperson in the place, not even close. His golf game is also exceptional although my partner and I beat Phil and his partner. Ha. But I recommend when you want to purchase the number one selling vehicle in Vermont, you come to see Phil Sheridan. It was truly the best new car purchase experience of my extremely long life that I have filled with Jack, cigars and golf. God bless America.

Tadd Soutiere

Nikkie Hodder was great. Was very courteous and made sure we had a great experience. We got a fair deal and will be back for our next vehicle for sure.

Erik Bleich

We just purchased a new Outback with the excellent help of Phil Sheridan, who far exceeded our expectations in his work with us. The process was straightforward, honest, and relatively quick, and we are so happy with our new car. We have already mentioned Phil to a couple of friends, and will happily recommend him to anyone who asks about our car buying experience. Thank you, Phil!

C MC

Michael Dykstra was extremely helpful in helping me to purchase my first car. He talked me through the options and payments and Cinder explained in detail the ins and outs of the car. Buying a car is a super stressful experience, so it was helpful to know that they both were available via phone and email to answer any questions and go through everything. :)

Dave Sherman

Very happy with our experience buying our new Forester! Eric and the rest of the “team” made it so easy during a difficult (pandemic) time - this was actually the easiest new car experience we’ve ever had.

Linda Clapper

Our experience was amazing. We went with the extention of gathering information on Sabaru vehicles. We left 3 hours later with a brand new Forester. The information and attention to detail was exceptional. We are looking forward to a long relationship with Subaru

Nicole Lewis

As someone who is young, newly into her first job and has little knowledge of cars, going into purchasing my first was more than intimidating. I knew that there was a very good chance of being walked all over by a car salesman who would give me unreasonable prices with little to no deals. When I had gotten to Subaru, I had just come from a more than unpleasant experience at Toyota with my parents and was losing hope of finding a car that fit my needs. Then I met Mike. He was calm, understanding, and totally flexible to our needs. He went out of his way to help get the car I wanted in and affordable range and on time. When I went to sign the papers he was a comforting presence when my parents weren't there to guide me in the right direction. He gave me direct and honest advice to help save money even if it didn't necessarily benefit him. I was so grateful to have him with me throughout the process. He was the best.

Anna Vasseur

I had the best experience at Burlington Subaru with Eric. Eric was supper nice and easy to talk too, He met my every need and request. I would 💯 % recommend Burlington Subaru for your next vehicle hands down. …

Hannah Whitham

I recently bought a Subaru forester from Burlington Subaru. I had a great experience here. Michael is the salesman who helped me; I would highly recommend contacting him! He made me feel very comfortable with this car for my family. He went out of his way to get me into the best car in my price range.

Susan Waryck

Jordan was so helpful in getting me the vehicle I wanted. It was located at a different site.....and covered in about 12 inches of snow from the night before! Jordan suited up and dug out the car and delivered it to me. I love it! He was very knowledgeable and helpful in the purchasing process. I am very satisfied with my experience!

Jeff Friedman

Pinhas was exceptional! We bought a new car from a distance. The entire process from identifying the car that we wanted to closing the deal went smoothly. We are very happy with our purchase, and the level of service that we were provided. We highly recommend this dealer.

Cinder Thrane

I recently leased an Outback through Mike Dykstra. It was my first experience with Subaru and I am totally satisfied with everything. We've leased and purchased from other local dealerships but they can't even come close to the service, atmosphere and overall experience at Burlington Subaru. There are several terrific sales professionals but work with Mike Dykstra if you can. He has years of sales experience and is able to make the whole process easier and less stressful. It was such a pleasure to actually enjoy the whole process. I highly recommend Burlington Subaru, Mike, and the sporty, fun Outback.

Janet Harvey-Coutrayer

I recently purchased my first new car. I had purchased used cars from individuals, but never from a dealer. I was very pleasantly surprised by the wonderful experience I had a Burlington Subaru. I am definitely not into high pressure sales, and thankfully that is not what I experienced. Pinhas Zadjman listened to my primary goals, asked good questions to help me decide a few things and took me on a test drive. He explained all the features of the car, answered all of my questions and did not rush me. I would highly recommend scheduling an appointment specifically with Pinhas. And definitely make an appointment; they are very busy. And yes, I got a great price.

Gabriel Wagner

Michael is the man - not at all pushy, very helpful & friendly.

Nicole Van Velzor

I had an exceptional experience purchasing my Subaru Crosstrek from Burlington Subaru working with Michael. In spite of the complications presented by Covid-19, Michael and the team made the process quick and virtually seamless. Michael was highly responsive to questions and concerns, provided excellent and genuine guidance to help me feel confident in my selections, and did a great job making the purchase as efficient as possible, therefore having to spend only minimal time at the dealership itself. I love my new Crosstrek and expect to drive it for years to come, but I would absolutely buy from Burlington Subaru again and would recommend to others as well. Thank you very much to the Burlington Subaru team!

Andrea Barry

Always a great experience! Took excellent care of my car and delivered exceptional customer care.

Jessica Cronin

I had a great experience at Burlington Subaru. Bought an XV Crosstrek. I worked with Beth, she responded to my website inquiry quickly, was very knowledgeable about the whole process and I was out the door in my new vehicle in a little over an hour! Even helped set up the Bluetooth in my new car to sync with my phone. I was very surprised how quick the whole 'process' was. I never felt pressured to buy any of the extra warranties, which was nice. Thanks Burlington Subaru!

Genevieve Lodal

I recently needed to purchase a vehicle - and kind of quickly. I stopped in on the Saturday before Labor Day (a busy day!) and met Chris Cassidy, who sat down and talked to me about my options and pulled up cars for me to test drive. I narrowed down my choices but had to run to work, so I made plans to come in the following Wednesday. After calling to set up an afternoon appointment, I walked in, sat down with Chris, and started the paperwork to purchase my certified used Subaru. Within an hour, I was out the door, with a great rate that matched what my credit union offered, and driving home with my new ride. Overall, a great experience with a wonderful, non-pushy, classy salesman. Highly recommended!

Chroma Optics

I did not do the actual car buying in this case - my boyfriend did all that and I know he was happy. What really inspired me to write a review is this... I was at work and couldn't get the car before they closed. I was going to have to leave work early to get it and I called to see if they could have everything ready for me. I was thrilled when Phil offered to just bring the car to my work! Just perfect! That made life way easier. Thanks, Phil!

Donna Carlson

I have had Subaru's for only 5 years. There was no question as to which dealership I would approach when I decided to buy another one!! The Service folks at this dealership are outstanding. All of them go out of their way to accommodate customers. They are friendly, courteous, and just plain nice folks. We purchased our first vehicle from a man that got promoted. I decided to use Michael Dykstra second time around because he was not pushy or obnoxious - real turn offs for me. He was patient, informative, and he has a wonderful sense of his customer!! This dealership may not be the largest in the nation, but who ever did the hiring has a wonderful sense of people that can work with all types of personalities.

Kyle Berry

Although I didn’t buy from here, Eric from sales did a great job showing me and teaching me about the 2020 crosstrek. After meeting with Eric I felt like I knew everything I needed to know about the car, he was so knowledgeable and personable. Highly recommend!

Gabriela Mora-Klepeis

We recently bought a 2019 Outback at Burlington Subaru in Shelburne. We were extremely happy with the experience! We worked with John Ballin, who was really superb. John is very knowledgeable and he really helped us find the features and options we were looking for. He answered all our questions well and we got a great deal. Thank you John!

Michael P. Toussaint

I think the service department folks at Burlington Subaru work hard making your repair visit professional and courteous. But, the property is simply too small for the number of vehicles arriving and departing. I prefer "spread out" operations such as those in St. Albans. Though I like my Outback, I will very soon buy a Toyota, Nissan, GM, or Ford SUV simply because of local dealerships. I'm getting too old for the hustle and bustle of the in and out, loaner vehicle, and the considerable travel from Swanton.

Helen Scott

This was my best experience buying a new car. Professional, courteous, and friendly. The car is just what we wanted, the price was fair and in accordance with Consumer Reports guidelines, and the process was stress free.

T NH

John Ballin at Burlington Subaru did a fantastic job from start to finish. We really appreciated his assistance during the sales process (and after). Our situation was a little complicated, but John made everything easy. He responded immediately to all of our questions and did everything we asked of him.

Julia Carr

Michael Dykstra was great to work with. He made the experience a pleasant one! I would recommend Burlington Subaru to anyone looking for a car. Absolutely loving my new Outback

Cody Jackson

Eric was very friendly and helpful. Purchasing a new car can seem overwhelming, but Eric made it fun and relaxed. Really happy with my overall experience. I love my new Subaru! Thanks Eric and Burlington Subaru :)

Letizia Mosca

The service team always goes above and beyond to make sure my subaru leaves in better condition than I brought it in! Ashley in the service department is incredibly generous with her time and expertise to ease any concerns about repairs! She is patient, respectful, and forthcoming, and the reason I trust my forester to be serviced there!

Jan Willey

Rob Ferson shared with me that I was the first person to buy a new Subaru from him. Had he not told me that I would have assumed that he was a veteran Subaru sales person. I have been a customer at Burlington Subaru for more than two decades. (Many years ago, I left briefly because I was quite unhappy with the sales person I had.) Prior to meeting Rob Ferson, Chris Cassidy had always been my go-to person. When I called his number to set up a meeting, I was sad to learn that he had left Burlington Subaru. It was with some reluctance that I agreed to give Rob the opportunity to meet the high standard to which I had become accustomed. I purchased my car on Friday, February 28 and had no expectation that I would be driving a new Subaru Legacy home on the same day. I did! Rob has all the characteristics I value in a person when I am in the process of making such a large decision. In all interactions with me, he was polite, professional, had flawless follow through, never pressured me regarding a particular vehicle.year or style, and he continues to answer my questions, via text, phone or in person. Rob's quiet, calm personality was reassuring, as this is the first car I have ever purchased on my own. He told me that selling Subarus is his passion and it shows. I will recommend Rob to all my "Subie" friends without reservation.

Daniel McConnell

Phil went the extra mile helping me get 0% financing, saving me thousands of dollars. He was low key, polite and professional. I recommend him without reservations and commend his excellence sales and customer service.

Anna

Amazing experience, both car buying and with the service department. Both have gone above and beyond.

Migmar Tsering

Very pleasant to work with. On time and great customer service.

Cody Durkin

Easy time, and not a waste of time. Eric L. on the other hand is the best salesman ever. Not only is he a great person to deal with, but makes it enjoyable in our busys days. Always willing to help, and that even after buying a car. Most people would stop getting in touch with you after you bought a car, but Eric is always happy to say hi. Checks in on you and your car. Overall very good person to work with, and hope to keep working with him in the future. Thanks Eric!

Gabriel Mantegna

Such a great service department! (Haven’t dealt with the sales team but I’m sure they’re great too) The service team was able to see me promptly (even with a morning rush of probably twenty cars being dropped off!), and they were kind, courteous and clear. They didn’t ask me to “make sure I put all 10’s on the evaluation” or anything like that, which I’ve seen other dealers do— rather, their service spoke for itself! They even washed and cleaned out my car and included a cookie.

K. Barrera

If you're looking for a Subaru, this dealership was great. My salesman was Michael Dykstra. I knew my budget and what I wanted, and he did an amazing job helping me find exactly what i needed. I was moving for my job on short notice from NYC where I didn't need a car, to VT (where I definitely did!) and I literally had only 4 days to find a car. Michael was so helpful (and never pushy!) It was more like having a trusted friend with me to make this big decision. It's been a year since I bought my Outback and I'm still happy!

Allena Tomasi

After having so many horrible experiences from different dealerships, I was incredibly thankful to have had the please of meeting and working with Phihas Zajdman. He listened to everything I wanted in the vehicle style, special features, right down to the price! I couldn’t have asked for a better experience!! Thank you!!!

Jack Korpob

Crystal was my salesperson and she did an excellent job. She gave me her real thoughts about pricing, features, etc. She was super informative and basically let me ask every question and allowed me space to negotiate. You really do get what you pay for though with a Subaru! I've been driving my car for only 3 days now, but I love it and I have no regrets. She definitely gave her input and talked to me about her own experience of having a car and family and what made sense or what might be a waste of money (and savings for me). I appreciated the balance between honesty and trying to do her job well. I felt she was on my side in the process. The interesting part is that dealers often try to not let you leave without at least pushing you a lot to buy or lease. I was the one who said I wanted to buy (maybe I gave the impression I wasn't going to buy that day). Well, I did, and I'm glad that I felt I was making my own decisions in the process. I love that I'm in my first car, that it's new, and that I actually really love it. The dealership also is located near food (you know you need it to not get a headache), has refreshments, wifi and ipads for use. If I ever need a newer car/upgrade, I know I can go back and get something good. All it took on my end was a lot of research and homework before and I think everyone respected the fact that it wasn't easy to trick me into anything just because I knew too much about the buying process as a first time and young car buyer. Thanks and I look forward to our continued business together! -Jack K.

Pamela Tallmadge

This was a friendly, no pressure experience with time taken for driving different models and for any questions. The staff from the person greeting me to the salesperson were all very friendly. After purchasing a vehicle, the salesperson continues to be available to answer any questions. Even during this pandemic time, with precautions in place, I was made to feel welcome and safe.

Matt Tatro

I had a great experience purchasing a new 2020 Subaru Outback. My salesman Mike Dykstra was very knowledgeable, experienced, and was excellent to work with. I highly recommend working with Mike if you’re looking for a Subaru.

Jake Ziemlak

I worked with Eric for a few weeks trying to find the right Subaru Outback that fit my budget. Eric was amazing, let me know when the colors I was interested in arrived at the dealership, was extremely patient and never pushed too hard, really made the experience exceptional and stress free.

Nick A

We were visiting Burlington during Christmas break, while our whole ride up from Jersey, the hood of our Crosstrek wouldn't latch and was only held down by the safety latch. We could not fix it as it seemed the cable had snapped. We pulled into Burlington Subaru and Ashley immediately hooked us up with shop foreman John Rooks, who worked magic and got us back on the road in minutes. Still not sure how he fixed it, but we left super impressed and grateful. Excellent work. Friendliest staff. High marks start to finish.

Kate Quinn

Hands down the best car buying experience my husband and I have ever had! Mike Grady helped us find the car we wanted and by using the tools are their website did most of the paperwork ahead of time.

Aldin Puzic

I made my first purchase at Burlington Subaru, after having a leased vehicle. Phil made the process very easy and comfortable. Down to earth guy and very easy to talk to. Great service.

Baked Unikorn Billie

Well... we dropped off our 2005 legacy GT for an airbag recall yesterday afternoon. We picked it up 30 minutes ago. Well on our way home our glovebox slammed open and we notice the string that connects the door to the frame was not connected. Had to call back to get it back in to fix before it ends up breaking. Suprised with the fact that this is a subaru dealer and having to own go back again to fix it

Chris James

experienced a super easy lease transition and the customer service was top notch. would expect nothing less from BTV Subie. ready to roll with confidence to the ski hill and slay winter driving with our new ascent!

Elena Rubinetti

I worked with Mike L on my first purchase and couldn't be happier. Right from the start he was so helpful and understanding of my needs. He found a great option for me within a couple days that had everything I wanted. He even gave me a day to think it over and held the car so it wasn't posted as available (which apparently is against their policy). I thought it over and decided I wanted to back out of a certain insurance option they provided that I originally signed for and they asked no questions and quickly turned the revised paper work around. I didn't feel pressured at all, which I was really worried about being my first true car buying experience. I can say with certainty that I will remain a customer and go back for any issues I may have. I highly recommend!

T L

Took care of two recalls on my crosstrek. For recalls they keep your car for the day, but call ahead and arrange for a loaner. They made it super quick and easy.

Khalid R

These guys are easy and fun to talk to. They care about getting you exactly what you need for the best deal. They don't treat you like luggage that has to be attended, but as actual waiting customers that have questions and wants. Apart from having great cars and friendly staff, they're management is great! Other places like Nissan just make you wait and wait without telling you anything. These guys are the complete opposite!

Aidan Breen

Mixed feelings about this dealership. I went in to look at a 2016 Impreza sport with 20K miles, the initial asking price was $20000. I offered 17,500 based on the market value of the car from multiple websites. They told me this was not even a possibility and the most they could negotiate was a “couple hundred off the asking price”. I just saw that the same car sold for $17,500 about two months later! Luckily, I already found a better deal. It also seems like they constantly push unnecessary repairs onto you. I brought my old car in to a different mechanic for a second look and out of the several repairs they wanted to make, just two were legitimate. Overall, not too impressed.

Judy LaVigne

Great service department, Matt and Ashley are amazing, brought my 2017 Outback in for a warning light, got me right in, I was told probably good idea to leave, Matt handed me the keys to a loaner no questions asked, my car was ready the next day, my car has 94,000 miles on it and I will not bring it anywhere but Burlington Subaru for any repair or regular maintenance. Thanks again. Judy Lavigne

Chelsea Green

I was driving down Pine Street and one of the bazillion potholes bent something under my car to where it sounded like metal was dragging, but I could not see any obvious displacement (I'm not a mechanic). I took it into Subaru with no appointment and they took it out back and put it on a life right away! The found the problem and bent it back to where it needed to be. They didn't charge me, and they were super fast and friendly! I love my local Subaru :)

Martha Hopkins

Anthony made my car buying experience great. He gave me his full attention, answering all my questions and some I didn't think to ask. I definitely recommend him and Burlington Subaru.

Joan Sylvester

Phil Sheridan did a superb job of helping us find the right vehical. We extensively shopped the mid-size SUV market locally, and ended up with a Suburu Ascent. Phil was very knowledgeable about all aspects of the car, and we know we can call him, or any Burlington Suburu rep for more info as needed. We are very happy with this car, dealership, and feel we got A+ help in deciding. My husband and I highly recommend this group if you are shopping for a new car.

Rebecca Campbell

I worked with Crystal to buy an Impreza a little under a year ago. It was such a pleasant and hassle free experience that it was a no brainer to return to her to buy a new Subaru when my Impreza was recently totaled. I would highly recommend her to anyone out there looking to purchase a Subaru! She is informative, friendly and listens to your wants and needs and doesn't waste your time.

Greyson Abt

Adam was absolutely awesome! He made the entire purchase a painless experience. He was incredibly knowledgeable and made sure he did everything possible to accommodate our needs. I would urge anyone in the market to seek out Adam at Burlington Subaru and see what he can do for you!

Amy and Neil Curtis

We recently had an excellent sales experience at Burlington Subaru. Chris Cassidy was our "spirit guide", demonstrating deep knowledge of the product, concern for our needs, and operational integrity. He truly went above and beyond to ensure we purchased the car we wanted, in an expeditious manner, without having to "settle". We unequivocally recommend connecting with Chris if you are in the market for a Subaru. We love our new Crosstrek!

Kat Nelson

Had a great experience purchasing a 2020 Crosstrek. I was able to go through the process at my own speed without any pressure. I felt like I understood all of the options available to me and could be open an honest. I worked with Michael Dykstra and he was great!

Nate Reynolds

I visited Burlington Subaru recently because I purchased a new vehicle there two years ago which was unfortunately totaled recently. In the past 2 years I have been extremely satisfied with the service the staff has provided to me, and the quality engineering of my Impreza. This recent experience was no different. Crystal Careau is an absolute pleasure to work with! I had a lot of questions, and Crystal answered all of them with patience and ease. Despite some issues with availability of the vehicles I saw on the website, Crystal was able to find the right car for me at a great price. I could not be happier. She is very professional and makes the buying process easy. I would recommend Burlington Subaru, and especially Crystal's expertise in Sales, whether you already know what you want or if you need expert guidance finding the right car for you.

Becca Hopkins

My last car was an '02 Subaru Outback that I bought from a family member, and, while I loved it, when I learned it had a major engine failure after owning it for only a year, it was time to upgrade. I had heard good things about Burlington Subaru, so I went there first. I knew I wanted either an XV Crosstrek or another Outback. Michael K. was patient and knowledgeable and helped me decide which car would be better for my lifestyle--on a budget with two dogs. He helped me build a lease plan that worked, and it was an awesome decision. Very happy with all of the service I received, and all of the people I met. "Grr" will be going in for her 5,000-mile checkup soon, and we look forward to a long partnership with Burlington Subaru.

Andrew Fieldhouse

I had a terrific experience purchasing a Subaru Outback from Burlington Subaru. John Ballin was quite knowledgeable, friendly, helpful, and responsive via phone and email. I would highly recommend this dealership.

Lisa Hughes

Crystal Careau was very knowledgeable, really responsive, and she helped me find the right car (and the right deal) for me. I enjoyed working with her and would recommend her highly. She was friendly and personable. She was quick to answer all my emails, didn't pressure me, and emphasized that she would continue to answer any questions after the sale. It was my first time buying a new car and Crystal made it easy.

Mara Derosier

Best car buying experience to date!!! I called the dealership and spoke with Michael (Dykstra) who immediately figured out what I was looking to do with my trade in and understood completely my time constraints and financial situation! We arranged a time for me to test drive and like he had promised there were two vehicles ready for me to try! I felt like Michael understood my financial concerns and was honestly trying to get me the best deal possible-which he did! Michael Dykstra was professional,friendly, honest, straight-forward, and super knowledgeable about the vehicles he is selling--all with a sense of humor--I can't forget his patience--I wasn't the most decisive customer. Once we made the deal I was driving away in an hour and a half--so thanks to Steve and Rich for helping facilitate that!!! I will recommend Mike and this dealership over and over!! Thank you!!

Sarah George

Eric L was super easy to work with. He did not pressure me to buy but made sure I had all the information I needed to make an informed decision. Would recommend Subaru AND Eric specifically.

Kylie Rose

Took my Outback in for "routine" maintenance (oil change, tire change-over, etc.). Found out that the rod journal bearings were probably shot. We were in a state of panic.Do we put more money into the old car or get something new. We spoke with Crystal and she was wonderful. Crystal did all we asked of her, and more. She is very professional, friendly, honest; all the qualities one wants when buying a car. I would highly recommend Crystal to anyone seeking help/guidance in acquiring a car.

Barney Matthews

I bought a new Crosstrek from Lance at Burlington Subaru. He was helpful, patient and not pushy at all. He made my car buying experience stressfree. I would wholeheartedly recommend both Lance and Burlington Subaru.

James Cardillo

I went in to ask about the airbag recall and first person I see and ask for directions to the service department is a sales person who ties to sell me a new car because it could take a year to get the part. I get to service department and speak with representative that tells me I should get a call next Monday (it's Thursday) about getting in the next Thursday or Friday...And doesn't mention that I can get a rental until then...I get no call, I go back the next Thursday, to the same person, who then explains it could be another week or two or a month. So I ask about getting a rental, she asks if it was something I set up when I ordered the part! I explain that it was never offered and that I need a car if I can't get it fixed ASAP. She goes in back, come out 2 minutes later and says the have the part for another person that hasn't shown up yet and that they could squeeze me in...my car was fixed in 50 minutes.

Nick Treis

Highly recommended dealership! It was a pleasure working with Phil from sales, he was a tremendous help in my decision making (and in getting me into my '17 Impreza Sport).

Justin DeAngelis

Bought 2 cars here and get regular service. Excellent personnel and care. Lance is a warm and helpful salesperson, really aided our first time car buyer (and second time) car buyer experiences.

christine brown

Anthony Notaro was a knowledgeable, sincere salesman who made our car buying experience enjoyable and easy. We did not feel any pressure to buy. Anthony gave us just the right amount of information and attention, without being overbearing or forceful. We highly recommend using him for your next Subsru purchase!

Jim W

Experiences with this dealership have been mixed. I came in wanting to test drive three different models because I didn't know which one I wanted, the Crosstrek, Forester, and WRX. I was told that the WRX was not available, however there were multiples on the lot. I pointed this out to the sales representative and they let me drive it with a stern warning about joyriding. My wife has had terrible experiences with the service department, blaming her for TPMS malfunctions and treating her less than professionally at the counter. This seems to have improved over the years though. We go here out of necessity rather than willingly. We like Subarus though.

Richard Barton

excellent experience buying a new impreza from these peeps, start to finish. got a good deal with some add-ons thrown in. no high pressure sales but they were really good about keeping in touch. especially happy with lance and crystal on buying day. i'm glad they won my business.

Kimberly M

Pinhas is the person to see! If you want educated, direct, fair and friendly sales experience, Go see Pinhas!

Della Leonard

I just drove away from Burlington Subaru with my new 2015 XV Crosstrek, and was much more happy with my car-buying experience than I expected to be. I only buy a car about once every 15 years, so I am inclined to be suspicious of the process, but Crystal was great to work with: no pressure, showed me (and later my husband and me) the Crosstrek in detail; and helped us compare it with the Outback and Forester. She spent all the time we needed across 3 evenings to answer our questions and do all the paperwork to complete our trade-in and sale. I researched the final price of the Crosstrek with others, and I feel like we got a decent price. Why only 4 stars? Not because of Crystal; but perfection is hard to come by, and I think Burlington Subaru might have given us a bit more for our trade-in; and the dealership is getting cramped in its present location.

Joelle Jameson

One of the best first impressions I've ever had with a business. Last month I came into this dealership just to browse a few suv type vehicles and did not expect to find a vehicle I would be buying anytime soon. Their front desk greeted me and set me up with an appointment (almost instantly) with Lance, one of the sales consultants. Lance was pleasant, welcoming, patient, and laid back-all great qualities that made me feel like I was at home with this business. He took over 2 and 1/2 hours out of his day to show me different models of cars, let me test drive a 2018 Forester, figure out finances, look at paints on different models, picking out what I want in a car, and looking at various quotes. I ended up leaving that evening with a brand new car on order. Just this past weekend, I came in to pick up my Subaru and spent quite a few hours going over questions I had, paperwork to complete, and learning how the vehicle operates. It was all a bit overwhelming and a big step from first driving a 98 Jeep Grand Cherokee, but Lance, his manager, and Cinder were all very patient, helpful, considerate, and even stayed past their business hours just to help me out with everything and I cannot express how much that all meant to me. Even now they call and email to check up on me and the Subaru and I haven't even had her for a week haha.😂 They never once made me feel uncomfortable, unwelcome, bad about taking time on some decisions, or dumb because of my lack of experience and knowledge on newer models of cars. So if you're looking for a newer vehicle and absolutely amazing customer service on top of that, then I couldn't recommend a better place to stop on by-and this is coming from someone driving 3 hours one way just to stop at this dealership. I would do it again in a heartbeat!!

Oscar Ruiz

Great experience! We went in to order a car and we’re fortunate enough to get a car that had just been delivered.

Patrick Glynn

Wade help my wife and I find a car. His sales approach is great. Not annoying, not pushy, great at giving all options available. He actually helped my wife come up with a better option than we thought we had figured out. Wish all sales people were like him. Thanks Wade for the great customer service!

Claire Cohen

Extremely friendly, genuine, and accommodating. The salesman, Phil, went above and beyond to make the process as easy as possible for me, even when faced several logistical hurdles. I never doubted he was giving me his honest opinion -- not to mention, I got a really good deal.

Adele Nicols

Jeremy and the team at Burlington Subaru were great to work with. I am now the proud owner of a 2020 Imprezza and couldn't be happier. They were willing to work with me to get to a price point I could afford and weren't too pushy about the add-ons.

Pete Wyndorf (Yellow Jacket Television)

Buying a car can be an intimidating, and sometimes complicated process. My family needed a new car and were taken care of with such kindness, and patience that we wanted to let others know of our experience. The moment we walked onto the lot, we were greeted by Chris Cassidy. He welcomed us with a friendly smile and proceeded to guide us through the process with ease and care. We left with a 2011 Outback and absolutely love it. Chris was knowledgeable, kind, and open while going through each of the steps necessary to make the deal worth while. Rich was awesome in arranging our financing, and overall the entire experience was super positive. Thank you Burlington Subaru and to Chris Cassidy for your help in making it a painless experience.

Cici Martignetti

Anthony Notaro was the best salesman anyone could ask for! He was not but kind, patient, and helpful. I recommend him to anyone interested in buying or interested in a Subaru at Burlington Subaru

Pete Daigle

On my 3rd Subaru from this excellent dealer. Great family ( which it feels like)to be part of!

Sharon Levine

Everyone I had contact with could not have been more helpful. Nikkie is phenomenal and Cinder is so patient and helpful.

Riley Lantz Putt

My husband and I had a great experience here leasing a new vehicle, and would highly recommend working with Jordan Lowe!

Maria Panzini

Great customer service and was able to replace a tire day of.

Shannon Fortin

I had a safety recall for passenger side airbag. According to them I have cords in the way. (Nothing internal) all gadgets that plug into lighter. They want me to come in and remove it. I don't have a car...they won't take verbal permission to unplug or written as I offered. Now I have to make another appointment to get this done because someone can't unplug a car lighter.... Update** The management reached out to me and made things right. So I have to give them props for the fast response and I was able to get this done without another appointment.

Sara Neary

Crystal was a pleasure to work with from start to finish. Friendly knowledgeable and sincere she made the whole shopping experience easy and satisfying. Left the dealership happy about my car and the price!

Foivos Kalimeris

Had a great experience buying a new Subaru Ascent at Burlington Subaru. Exceptional customer service. Anthony Notaro is a great salesperson to work with.

Lindsay Quenneville

I worked with Rick Brennan at Burlington Hyundai and he was very patient and helpful. He helped me find the right vehicle for my personal and financial needs. He was understanding and knowledgeable and I appreciated his honesty.

Moriah Covey

Sterling was friendly, helpful, and very supportive through my first experience buying a new car, and Cinder made sure that I was ready to drive it home by answering all of my questions!

Penny O'Neil

Very happy with my service. The people are so nice and do their best to take care of what you need.

Veach Glines

Our experience with the entire team helping us lease a new SUBARU Outback was overwhelmingly smooth, simple, professional, and amazingly brief.

Jessica Nelson

Pinhas made everything so easy. I LOVE my new car.

RE VH

Friendly, efficient, was in and out of there in less than an hour for a routine oil change, knowledgeable, large clean waiting area, free WiFi, car washed after service and a Vermont made cookie left in my cup holder. They do go the extra mile.

Sarah Woodin

excellent in every way, professional, courteous, Ashley is great

Aimee Cronin

Excellent sales team. Very happy with my purchase.

Lori Landau

If you buy a car from anyone other than Pinhas Zajdman, you have done yourself a disservice! He's a great salesman who makes the complete experience so easy and comfortable! He's got my business for life!

Jay Barber

Great experience, couldn't have asked for a better start to finish process. Sterling and Crystal were a delight to work with.

Ellen Thompson

Brought the car in early and everything was completed well. Thank you.

Heather Peatman

I go here for inspections as my car was purchased here (so they are free). If work needs to be done on my call to approve the inspection then they always call and ask for permission. The waiting room is pleasant and has wifi, TV and magazines.

Jo Sabel Courtney

VIP service all the way. Thank you, Pinhas, for your patience and humor.

Justin Lawliss

I loved they guy that sold me the car I bought, but the first lady I dealt with was horrible and knew nothing about the car and was mad when I did not buy a car on the spot. The service department is down right horrible. I have tried contacting the service manager several times and have been completely blown off. The only reason why this place is not getting a 1 star review is due to Mike D that sold me the Forester was awesome.

Chris Babiarz

They squeezed us in on a Saturday to do an emergency repair while we were in Vermont on vacation. The repair only cost $64 and they recommended we do a warantee claim back in Canada. Subaru Canada could use a lesson on Customer Service from them. No wonder every second car in Vermont seems to be a Subaru. I am changing my liscence plate holders from my original dealer's to their's because they were so impressive relatively speaking.

Sabieli Kabeli

Friendly service, very pleasant car–buying experience. Adam was wonderful, as were his colleagues. Thank you for your help in making this a very easy and straightforward process.

Rev. Jeff Baker

Great quality & pricing plus friendly service!

A K

Great deal i received when they provided me with a price pt that wasnt given by another Subaru dealership......great Professionalism on the part of Adam Roy - hes awesome!

Bern Terry

Fab dealership. Great cars. Great service. I recommend John Ballin as a most helpful and creative sales person. I recommend the entire Burlington Subaru team without reservation.

Christopher Brady

We had a great experience with Phil Sheridan. He helped us find the right car without any pressure and went then went the extra mile to make us happy. Thank you!

Cynthia Needham

A great no hassle dealer to buy a Subaru from. Chris Cassidy was helpful but not pushy, and worked with me professionally, something that doesn't always happen when you are a woman.

Corrine Levinthal

Great experience with Jordan, best salesperson I have ever had. Thanks for getting exactly what I wanted! Highly recommend him!

Jay White

Service could not have been better. The whole team is great and very friendly. Always a pleasure to go there.

Andrea Cerrilla

This was my first time buying a car and Michael made the whole experience very easy and enjoyable. Zero pressure, super friendly and easy-going. I highly recommend this spot!

Rose O'Brien

Burlington Subaru promptly answered all my many questions and got me in the perfect car much quicker than expected! Thank you Phil Sheridan for all the help, I'm in love with my new Subaru Outback!

Lorraine Franklin

No hassle, listened to what I wanted and made the deal happen with no back-and-forth or run-around. They just worked to get me the best price right out of the gate. So very happy!!!

Filippa Du Rietz

Pinhas worked with me to get my new vehicle and i am very pleased with the service i was given by him and Crystal!! Love my new car and thank you Burlington Subaru!!

Frida

I've had my Crosstrek serviced in Virginia, Nebraska, California and now Vermont. Burlington Subaru was the only service center who did not include a basic safety check of my vehicle. I was scheduled for an oil change and I had not specifically requested a safety check because that is normally included. Just not at Burlington Subaru.

Andrea White

Fantastic!! Michael Dykstra is a wonderful non sales salesman. He makes the process easy & free of stress. Absolutely no pressure.

Ryan Todesca

I LOVE MY NEW SUBARU!! Phil helped get me into a brand spankin new 2017 Impreza and my dog and I both love it! Easiest shopping experience of my life and I'll gladly drive back up to Burlington from Boston for my next car just to get it from these guys!

Kaleb Noble

I was a first time car buyer and Crystal made the experience smooth and enjoyable. In the future I will suggest her and Burlington Subaru to any of my friends that are looking to buy a new car.

Michelle Creutzberger

Phil was great and accommodating! We were considering a few different models and Phil helped us find an Impreza that we love! Thanks so much!

NEALE GOW

I was in the market for a new car and the salesman was very knowledgeable about the car I was interested in. We went for a test drive which gave me a good feel for the car plus the salesman informed me about all the onboard systems. A positive experience!

Drake Rivas

I brought my first subaru here. Paul Putnam is very knowledgeable about the vehicles and was not pushy or abrasive at all. Very fair pricing. See Paul.

Jennifer Skerrett

We have had two great experiences buying new Subarus at Burlington Subaru. Highly recommended.

Tom Berry

Anthony did a great job. Straightforward, fast and professional with great follow up and follow through. Thank you!

Ben Kidder

Fast, friendly, but at dealership prices. Make absolutely sure you schedule your appointment for service well in advance, as Subaru is the unofficial state car in Vermont.

Lucas Paquin

Great service all around! I always love how easy it is to get my subaru serviced here.

Jess Hachigian

Chris Cassidy was an absolute pleasure to work with. For being a first time buyer he took all of the intimidation out of the process and actually listened to you. I bought my first Subaru yesterday and couldn't be any happier pulling out of there without any second thoughts. Thanks Chris!

Timothy Fortune

Adam Royer did a great job of listening to what we were looking for and finding us exactly that. Thank you Adam my wife is loving her first Subaru.

Patti Pallito

Adam was incredibly helpful. He knows all the models inside and out. Everyone I dealt with at Burlington Subaru was wonderful.

Ryan Chaffin

20+ years of buying cars here for my family, solid team and kind folks all around.

Susan Robertson

I am very pleased with my purchase and experience at Burlinton Subaru. John Ballin was very pleasant, knowledgable about the vehicles and did not pressure me into a sale.

Joe Lambert

Mike Grady was pleasant, knowledgeable and efficient.

Jeremy Hulsey

Start to finish, everyone I interacted with at Burlington Subaru was kind, honest, and genuine. And now I have a new Impreza! Beep beep!! 🚙 …

Henry Bodkin

make sure you get everything on paper with prices before approving anything with Burlington Cars. And fight anything that seems unfair upon check-out. They are ultimately fair people but--with phone interactions--miscommunication is easy

rich castine

All went well - will continue to maintain my Outback at Burlington Subaru

Deb Hartshorn

Phil Sheridan, the salesman, went above and beyond, answering my many questions and getting information about the new car that I couldn't find elsewhere. I appreciated working with him very much!

Daniel Chahine

The team at Burlington Subaru was more helpful than I could have imagined. ✅ Shout out to Steve, the GM, for going the extra mile. 💯Such a positive experience! ⭐⭐⭐⭐⭐ …

Anna Maynard

I love my new Impreza that Phil helped me with. He was super straight forward and down to earth. It was a pleasurable experience all around.

Jessica Rivait

Sterling was great. He ensured that my purchasing experience was seamless. Highly recommend.

Jeremy Lindquist

Very informative and helpful staff. They definitely made me feel confident in my choice with buying a Subaru!

Ken Reissig

Smoothest and quickest car purchase ever. Lance was great to work with. We are very happy with our new Outback

Miri Scarpino

Burlington Subaru is fantastic! We just bought our 3rd car in a year there! The sales and service teams are fantastic. Ask for Phil!

Chiara Carmolli

The service team is always so helpful and nice. This time I requested a loaner car to use and the whole process was quick and everyone was so friendly.

Isabella Martin

Always efficient and courteous-the service was performed as asked for, and on time. Thank you!

Deb Ahlers

Michael Dykstra was incredibly helpful in finding my new 2022 Impreza that met my needs in a very tight market!

Chelsea Grant

Crystal recently helped me lease a car and she was absolutely incredible!! She was efficient and easy to work with. I will recommend her to my friends and family!! Thank you!!

Pamela Batchelor

I was buying a new car for the first time, my trade in was 16 yrs old, and Mike was very patient with me! Everyone there was helpful and nice!

Nicole Killian

Wonderful experience. Despite some hiccups, everyone made switching my lease an easy process and made me feel welcome. Thanks Phil & the rest of the team!

Marc Hurwitz

Recently bought a Crosstrek from Burlington Subaru. We closed the purchase within an hour to our satisfaction.

Joann LeClair

Fantastic Customer Service! Everyone at this Dealership goes the extra mile to make sure there customers are happy!

Ana Roach

Had such a great experience with Burlington Subaru! We would highly recommend them and will be purchasing our next car there!

Aaron Cowan

I am a 5th time repeat customer and this was no exception to the rule of greatness. Crystal and Terry made the transaction painless and super fast. Couldn't have asked for a better experience.

Susan Kupiec

Adam is very professional and educated on the Subaru vehicles, I would buy from him again in a heartbeat!

Kevin Early

Fast and polite. Can’t ask for much more

Linda M

Very Friendly, helpful, knowledgeable and went to bat to make sure I was satisfied with the experience.

Caity Patey

Absolutely the easiest first time buy I could have imagined. Helpful, honest, and fast. These guys know how to treat their customers. Go see Michael!

Calvin McKean

Ashley is so helpful and friendly!

Carol Huntington

Car shopping has never been a favorite activity of mine, but this experience was easy, smooth, seamless, and every detail was attended to -- made it easy and enjoyable to buy a car!

Kate Vetter

Can’t say enough good things about Burlington Subaru! Working with Phil Sheridan was super easy and we got exactly what we wanted/needed quickly.

Heidi Booska

Great service with a smile! Phil Sheridan was a pleasure to work with and got me in a great used car! Thank you!

Tk Disalvo

Cody in service made me feel at home. Very professional service. I honestly can't find the words to express my gratitude with the service I received. Thank you!

Pete “DJ Triple P” Wagner

This is a great dealership with an awesome bunch of people that are honest. No pushy, rude stuffy sales staff like those other sketchy car places.

Lisa Meyer

Great experience working with Phil who sold me an Impreza. He goes the extra mile to make his customers satisfied!

Ann Ely

Very professional, friendly and helpful. Work was done quickly. Comfortable waiting area with cooffe and snacks available. There are actually 2 waiting areas - one with a t.v. and one without. Perfect.

Emily Rose

Great salespeople here. No pressure, very kind, very relaxed environment. If you don't want to be pressured into making a purchase, this is a great place to visit.

Elizabeth Waitkus

We have been going here for years and have had a Subaru for as long as we have lived here in Burlington. Thanks everyone here.

Eric Langlois

Excellent service. Needed a new transmission on my Subaru. They took care of it quickly and appropriately.

Jon Allard

Nice dealership, leased a Subaru, no pressure, just good friendly environment, no dealer Horse**** will buy again from them,

stickadk

Excellent service, and traded in my Subaru Forester for the new 2020 Subaru Forester Sport. Loving it! Thanks to Pinhas and everyone!

Nate Palm

They are beyond helpful and straight shooting. I am so thankful for Jean and Brad! If you want a Subaru this is where you should go!

Lisa Buch

We had a great experience purchasing our subaru Burlington Subaru!

Alexander

Amazing dealership, performed a TSB for my car (rusted control arms) even though the car was 15 years old!! No cost to me, and I got a sweet cookie!

Rene Langis

Simply excellent service, Sterling made the whole leasing process efficient and easy

Anthony Menard

Phil helped with the purchase of two cars. Excellent experience. Highly recommend.

Kristi Magida

We love our new Ascent! Michael D. and the rest of the team made the process easy. Thank you so much!

Bill Patton

I have had very poor experiences with service (and sales). Unpleasant interaction around recall service, used car shopping and spare parts ordering.

Wes Silver

Car buying process was smooth, always great service, and couldn't be happier with my new wrx three years later

Janet Shaw

A well organized service department!

Susan Eddy

Sterling, Crystal & Cinder gave us the best car shopping experience we have had to date! Thanks!!

Ahzlon

Parts guys are always super helpful. And could help drool on the Outback XT in the show room. Sorry about that. 😊 …

kyle brown

Happy with every experience I've had here so far, from buying my car which I love driving and service has been quick and reasonable.

Luke Kennedy

Had a recall fixed and it took them 5 hours instead of 1. Might have just been busy with short staff?

M

I dealt with Mike and was looking at used cars, he seemed honest and patient, I would recommend seeing him.

Sean Hurley

Michael Dykstra makes purchasing cars super easy and stress free. Highly recommended

Lane Dunn

Prompt friendly service -- plus a chocolate cookie

Natalie K. Beckwith

Phil and team were great and made the process as seamless as possible. Highly recommend!

Kevin LaRose

Super easy and great friendly staff. Thank you for taking the stress out of it.

al grytebust

Best place to buy a Subaru in New England

emanvermont

John was very accommodating to my busy schedule at the hospital, and the purchase was very straight forward with no "hustle."

Contact

Photos