Reviews of Jim Burke Hyundai. (Car Dealer) in Birmingham (Alabama).

Jim Burke Hyundai

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362 Comments

Car dealer

Hyundai dealer

1424 5th Ave N, Birmingham, AL 35203, United States

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Information of Jim Burke Hyundai, Car dealer in Birmingham (Alabama)

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Reviews of Jim Burke Hyundai

Allison Fest

I would highly highly highly recommend going to see the team at Jim Burke Hyundai. The managers and staff were very professional and helped me get exactly what I wanted and for the price I could afford. Christian walked me through the entire vehicle and made sure I knew what each button did and how it all worked. He helped me with blue link as well. He was very respectful and very quick to respond to any questions I had during the whole process. Andrew then walked me through the entire financial side and wasn’t to pushy and explained what I was getting and what each warranty covered. I have been on several other dealerships even have 3 that are closer to where I’m from and I’d make the drive to Jim Burke every time because of the staff and how respectful they are. This was my first car buying process and I was very nervous and stressed but Christian assured me he’d take care of it and that’s exactly what he did. Thank you to Christian and the entire team at Jim Burke

LaToya Cosby

I brought my car in because I started to hear a strange noise. When I arrived, Kyle was ready to assist me with my problem. He even was willing to ride around the block for a second to gain a better understanding of the noise I had been hearing. I appreciate the 5 star customer service I received from him. I will definitely be back in the future.

Bryan Henry

They did a good job being responsive. The price was fair given the environment with car shortages . The vehicle meets expectations though the advertised gas mileage is about 5 mpg too high on the sticker. The staff was professional and nice but did not come across as personable. They seemed more attentive to the process of closing a sale than the me the customer. That’s fair since this is how they are paid.

Megan Daniels

Kyle was very helpful and friendly! He was able to clearly explain the issue with my car and my options. The service was fast and easy to schedule. I would easily return!

Chanda Morgan

Did not like the atmosphere. I guess I was at the wrong location. Made appointment went in and was not in the system even though my first old change was done at that location. The second oil change I was informed that the battery cable was corroded and it cost $59 to correct.! Never heard of this happening with only 15 thousand miles . Make me question the quality of this product. Seriously question. Beautiful and expensive. But could have to spend hundreds to keep things running in top performance at each oil change . Smh

Russell Whitney

We were traveling through Alabama we had some car problems and we took it to Jim Burke the car dealer . Kyle the service coordinator was very great he helped us with the rental car with Dawn and Susan made it flawlessly for us to get a rental car for our traveling we got the car repaired we had some questions about billing on the warranty we talk to Ron the service manager he corrected everything and gave us great customer service would recommend this car dealership for repairs

Leland Burress

Thank you for the quick emergency service. I live in Huntsville and I called the Hyundai dealership up here before I left for Birmingham to schedule some service. No one returned my call (s). I called Jim Burke and you guys picked up and addressed my needs so late in the day. Thank you for your attention to detail.

Ashley Robbins

Service was great! I was updated every step of the way Emmanuel Gomes was my service advisor, he was great he also had other service recommendations but was honest about if they where need then or if I could wait until I was ready.

Jacob Speed

Everyone here is very professional and courteous. I cannot say the same about other locations. If you need a car from these guys, talk to Ethian, he's your man. Great experience and service all around!

Lynette Nall

The service was great. However, when I went to pick my car up, the service department couldn’t find my keys or the car. After the service guy who waited on me saw I was still waiting, he took the extra step to find both and brought my car to me. Otherwise, everything else was ok.

Vanessa Poe

Very professional and very caring about your needs. They were Great!! Made the experience of buying a car very easy! Great people and I will share with others!!

Nancy Payne

Brought my car in for maintenance. Everyone was friendly and professional. Maintenance was done quickly and efficiently. Very happy with the experience.

Justin & Tab

Christian and Andrew were amazing! Easiest car buying experience ever. Our family appreciate their efforts in getting us in and out timely and getting us in the vehicle we wanted. Thanks guys!

Natasha Yoder

Service was wonderful a d the waiting room is pleasant. My service writer explained everything I needed to know about my car’s status and preventive maintenance needs.

Ron Reid

Timely duration of service Facilities clean and sanitary Attentive service advisor He is new to Jim Burke but not how to provide excellent service He inspires confidence

Monica Smith

Since my last visit several years ago service seems so much better. I had all of my questions answered and was given information I needed to get and keep my car running right. I'll be back..

Cindy Cuellar

I was greeted by a very friendly and professional service representative. He told me how long I could expect to wait, so that there would be no surprises. The good news is that my wait to have my car’s audio restored took less time than was projected. The waiting area was clean and orderly.

Angela Anderson

Longer wait than I expected and the waiting room needs an upgrade. Other Hyundai dealerships offer free snacks while you wait. Staff was friendly.

Stephen Rosenthal

As an out of towner, the dash disply indicated the need fir an oil change. The problem was I was leaving the next day. I called, explained my situation and Jim Burkw Hyundai fit us in. They were terrific.

Marcus McC

Great service and great people! On time appointments and timely turnaround. Will return for future work. Thanks!

Tomiko Hudson

James Caborn is absolutely amazing. From the first hello to the signing of my documents; he showed nothing but care, concern and made me feel important as a customer.. Give this man a raise, a trophy and a " Big Christmas Bonus ".. GOD BLESS YOU ALL. This is "The Best Dealership In Town"... I got just what I wanted.

Rebecca Ray

Professional, polite and quick! Great Service Guys, Thank you.

Deborah Norton

Very professional service. Thanks Antonio and the Jim Burke team for the care and putting me in the car I wanted

Jedd Perl

The service tech was great! He actually listened to US and he took care of us. I was very impressed!!

alyssa pulmano

Brian was super helpful and made sure my service was completed quickly so I didn’t have to get a rental! Much appreciated!

Emmanuel Preyer

I’m grateful for their work, in reference to the fixing of my vehicle

mark Myszka

I brought my vehicle in for scheduled maintenance. I called and got the day and time that I wanted. They attended to me immediately and explained everything to me including the price. Service took as much time as they said it would. Waiting area was comfortable with complimentary water and coffee. There was vending machine for snacks and soft drinks. A pleasant experience as usual.

Jakia Naves

I had the best experience. This is the first dealership that I have gotten a brand new car and the transition was easy, fast and convenient. Thank you Robert and Andrew the best team a girl could ask for ... please go to Jim Burke Hyundai for you car needs you won't be let down 🤗 …

Chasadee Brown

Andrew, Jessica, and Ethan were all wonderful!!!! It was a professional, expedited, friendly process. The environment was clean, smelled pleasant, and they had nice music playing in the servicing area. It was an awesome vibe! I was in and out within an hour! They all really worked as a team to make sure my vehicle was ready in a timely fashion! 👍 Great job Hyundai team keep up the excellent work!!! 10 🌟 🌟 👏👏👏

Amy Hodges

Very good experience. James was my salesman. He wasn’t pushy and listened to my needs and goals. Everyone was pleasant and i got a great car.

Carrie Quinlan

James Williams is the definition of a professional. My process with Jim Burke was a little clunky at first due to the website and the sales manager providing conflicting information about the 2022 Hyundai Tucson price and my trade value, but I hung in there because of James. James is responsive, polite, and a true gentleman. I flew in from Charlotte, NC to purchase this vehicle and I would gladly go out of my way again to do business with James.

Jacqueline “Jackye” Burch

Jordon in the service Dept was very helpful, patient, and friendly, and most of all, on point. When I first pulled in, he called me by my name before I even told him who I was. He truly went above and beyond!!! Very good and prompt service!!!!

Andreyuanna Briggins

Fast service, great customer service, clean and comfortable waiting area. Kyle was great as always!

Connie McCreless

This was a regular checkup - I didn't have the mileage that I would have had if not for Covid and quarantine, but I really do love this car. So happy to have someone I can trust to keep it in its best shape. Love working with Brian Christopher.

Gigi Talley

I had gone several places looking for a car and was not impressed with most of them. But I felt comfortable at Jim Burke Hyundai. CJ listened to me, did not pressure me and enabled me to make an informed decision! I have a Hyundai Elantra that's perfect for me. Everyone there was super nice and I am very happy with the deal that I got. I would highly recommend them to anyone who is looking for a new car and would like to deal with open and honest people.

Caroline Cody

I appreciate the communication and the professionalism of the staff. I really like that they text a link to review the service recommendations that I could review then check and uncheck what I wanted done. I had questions so I called and was able to speak with a service team member.

Eric Bridges

Willing to find the vehicle I was looking for and get it to the store.

curtis myrick

Everyone was very friendly and helpful. James explained the vehicle completely. We had a very good experience and will recommend anyone we know that is looking for a vehicle to come to Jim Burke Automotive. And see James.

Martha Hawkins

The service advisor; Eddie Hicks, who helped me was very friendly and personable. However, I was just there to get a new battery put in my car. I had called in advance and had gotten the price (which was $50 lower than the Hyundai dealership across town), so I decided to give Jim Burke service a try. Unfortunately the wait time was just as long as I had experienced across town for a similar service; several hours. Yes, they were busy, but they told me the earlier I came the better it would be. That wasn’t true. I waited much longer than people who came in after me. And the total cost? $467! For a battery! And it only has a 3 year warranty on it! (Which is about how long the one I had in it lasted). Plus they wanted to do a 30,000 mile checkup on my car; for $649! That’s why I only had the initial one done by Hyundai; they charged me a ridiculous price to check some cables basically.The oil change places do all that stuff for free; tell you what filters to change, when you need tires, etc. Hyundai has seen the last of me. Do I like my car? I love it! But even if I could afford to pay their outrageous parts and service prices, I wouldn’t! Let them find some other sucker🤨

Clarissa Clark

The BEST customer service from the time I pulled in until I left. Kyle had great communication and their team did their best to accommodate my time. You’ve gained a customer for life. Thank you!

Tom Paden

My daughter attends Birmingham Southern College. She had a problem with her car and so I called Jim Burke Hyundai. They were fantastic. They ordered her part and called me a couple of times to let me know that it was in. They scheduled a time and did the work earlier than expected. I was super impressed with their friendliness and knowledge and service.

J.R. will1023

Their service department was great fast and friendly

Vicky Lewis

Easy and great experience. It did take 5+ hours to complete my purchase which was a little tedious. Glad we asked if there was time for us to go to lunch while we waited for the car to be cleaned because we got there at 1pm and didn't get the keys to leave until 6pm. And that's with going in knowing what I wanted and only test driving 1 car for 10 minutes. Since I went in knowing what I wanted, I can't speak on the sales persons car expertise. I did like their special Jim Burke perks that come with the purchase of the car.

Justin Veal

Christian and Andrew were amazing. Simple and easy process.

Dianne Hedgepeth

The service I received was excellent. I also want to give your service rep, Eddie Hicks, a “10”.

Berquita “Quita” Jordan

I like knowing that I can take my vehicle straight to the Hyundai dealership to be repaired for anything but I always get a little nervous and I am so thankful they are able to get me in and get me out. And I love my vehicle I like what he stands for and I see they got good employees always know how to take care of you so thank you so much

Jack Norris

Update, just bought 2 more cars from them this week. Everyone is still awesome and easy to work with! Special thanks to Robert Bell and I believe Tiffany was the financial person! They have definitely earned my families business! This was honestly the best experience I have had with a dealership. First, like most dealerships you get a warm greeting and all the pleasantries of being a potential buyer. This is where my experience usually changes. Usually after the salesperson talks to me, and I tell them my wants then start the negotiations it all changes. This did not happen at all. The sales people Adrienne and Chris were friendly and helpful. They seemed to genuinely care. The financial personal Timberley was very warm and tried to relate to my country roots. There was another lady there that helped me and got the car I wanted and worked out the financial part. I unfortunately forgot her name. She was awesome as well and got me exactly what I wanted! Thank you all and please keep up the great work!

Kenyatta Woodson

The car salesman was very nice and helpful. Rode out in a nice car 🚘 …

Betti Fortier

Erica Holmes is the best! She worked with me and got me my first brand new car! She is friendly, professional, and just amazing. I will be coming back to Burke!

Collin Johanneson

Erica was extremely helpful and made our experience as easy as could be. She came in on an off day to help us pick out our car and was a pleasure to work with! Thank you for making up for the terrible experience Carmax gave us!!!!

Ashli Alexander

Overall, my experience at this location was mediocre at best. First, I was told that it would take 48 hours before the technician could even look at my vehicle and additional time on top of that to actually fix the issue. In addition, the service advisor did not fully explain to me the flat $150 fee that is charged regardless of service even though I asked for an explanation. Also, the sales technician repeatedly asked me to add on additional services even after I told him that I did not want these services. Finally, upon receiving my vehicle after the simple issue was fixed, I discovered my car console to have been completely dumped out into my passenger seat, even though there was nothing relevant to the dealership or technician inside of the console. This was not necessary in order to fix the vehicle. The only reason I am giving this review 3 stars is because my vehicle was ready ahead of schedule.

Craig Rhinehart

We worked with Glenn, who was very helpful and eager to please. Even in today's market conditions they were willing to work on the price to be competitive and earn our business. We ultimately did not buy the car from them (purchased from another dealership), but Glenn and Jim Burke were better to deal with than the vast majority of the 15 or so other dealerships that I communicated with over two days of research, offers, and negotiating. Most others would not budge (on price), leaning on "current market conditions." Kudos to Jim Burke Hyundai and to Glenn for working with us and for doing a nice job for their customers. I would not hesitate to shop here again, and will do so in the future. I can't say that for many other dealerships I spoke to during this process.

Scott Swann

This dealership went out of their way to ensure my satisfaction when other Hyundai dealerships were more concerned with telling lies and not listening to my concerns. I wasn't lied to and I wasn't pressured at all. They exceeded my expectations.

Essie Johnson

I can honestly say my experience was great! My salesman, Dennis Johnson was absolutely AMAZING! He is very knowledgeable, courteous, attentive, patient, honest. If you are looking for a car without all the hassle, Jim Burke Hyundai is where you want go. The staff is great. Great deals, great cars, great people! They really care! I am a customer for life!

Kimberly Willoughby

Kyle was my rep. in the service department he was knowledgeable, pleasant and patient. Other staff I interacted with during my visit was also courteous.

Valerie Williams

Many thanks to Glenn Marshall Andrew Briggins and Tanya Shelby.I’m still enjoying my 2022 Santa Fe. If you’re looking for up front and honesty.Stop by and see them downtown. Ask for Glenn.Thanks again guys.

Robert Cato

great friendly service!! Jordan smith and Toni vines both worked with me through 3 visits. They both took time and patience working with me and getting me the best deal for what I had to offer.. I highly recommend both of these salesmen if you go to Jim Burke used car lot in north Birmingham. I was also checked up on and greeted by several other employees through out the visits. Overall great experience!!

Bama Born & Bred

I went to Jim Burke Hyundai recently and received excellent service. The service technician was very nice and polite. He advised me of a recall that was on my car and explained what it was for and how they would fix it. I got three services for my car(which included the recall) and was out in 1 hour. I didn’t even have an appointment!!! The customer waiting area was comfortable and check out was easy and quick. I would highly recommend the service department to anyone needing great work on their automobile and good customer service.

Neshonta Bester

I walked into Jim Burke Hyundai not knowing what to do because my credit score was so low,after talking to Erica who's a great sale's person with the best attitude to go with her personality reassured me that she would do everything in her power to make sure that I was in something that I liked,,,and did she deliver?????!!!!!!!! Yessssss baby I walked outta there with a 2022 with no miles on it!!!!! So I'm giving all praise to God for this wonderful Angel,,and to Jim Burke for making the best decision in hiring her!!!! Jim Burke is the way to your car future!!!!!

Gregory Snipe

I really am in love with my car and I’m glad that I chose Hyundai Kona 2023

Gloria Franklin

We just bought a Santa Fe Sport. My husband and I dreaded buying a car. We have had a few experiences that were anything but pleasant. But this time was different. We worked with Billy Kimbrell and it was the best experience ever. He was patient, knowledgeable and just a nice guy. The entire staff made us feel at ease. They definitely did a great job. I highly recommend Billy and the Jim Burke crew.

Linda Carter

Everyone was so pleasant from start to finish great prompt service.

Broderick Black

Excellent service from Kendall Kiser and the service department.

Ebony Murry

I'm so upset that I trusted you all with my car and get it back and someone stole my money. This is so unprofessional evidentially you really needed it. You are not surpose to ramble through people cars and steal their hard earned money.

Charles N M T Kgari

You did a good job,but firstly car was cleaned with dirty cloth,wasn't happy secondly communication giving feedback was a struggle and a point of being my calls cut off when I try to call to get feedback.anyway reception is good

Anita Jones

I was well pleased with the service that I received from Jim Burke! Mr. Eddie was very kind and professional. My car was attended to in a timely manner and I received a detailed report of the services that I needed. Thanks for the awesome service.

Laura McGill

Eddie the service representative was very professional and courteous. He walked me through what was needed. Especially my confusion which he promptly explained with respect to an elderly person such as me.

John Lacey

I've been a customer with Jim Burke now for two years just bought my new Santa Cruz the service was great the saleman was good and helpful I couldn't ask for a better experience I would recommend Jim Burke two more customers

Mandisa Davis

Great vehicle shopping experience. I was very pleased with my experience while shopping for a vehicle for my daughter. Theo Black did the most amazing job gathering all the details to meet her needs. No pressure and lots of information to help make the process easier. I know that when we return to purchase her next vehicle, the experience will be just as amazing! Thank you, Theo and Jim Burke Hyundai.

Jasmine Densmore

I recently had to replace my windshield and I am so please with the service at Jim Burke. The technician did excellent work and also changed my oil without me even asking. The service at this location is always great and I'll remain a loyal customer.

Brittanny White

Tanya and Ethian were amazing helping us with all the paperwork and our questions to purchase our new car. I was so thankful for their help!

Gary Schneider

Wonderful personalized service received on Saturday, May 29th. Broke down on highway on Friday night. Spoke with A J Allen in the service department and was told if I got the car there early on Saturday they would do everything possible to get me back on the road to Texas. A J was there on Saturday morning and was able to diagnose and fix the issue. He kept me updated throughout the morning and had me back up and running by 11:00.

mycal garrett

I just purchased a car from Hyundai and i had the best experience I've had in a long time. My sales rep was Ashley and she is a very polite and respectful salesman. She helped me with everything that i needed and then some. Very knowledgeable about the product and very informative as well. Probably one of the best sales reps I've had the pleasure of dealing with. If you are interested in buying a Hyundai from Jim Burke. Ask for Ashley she wont disappoint.

Steven Gross

My experience with Jim Burke Body Shop was a pleasant one - from the initial phone call, through the claim/repair process, and finally to pick-up. At the front desk, Ashley handled my reception with the utmost courtesy and customer service. Josh, the assistant manager was equally professional and the one who handled my claim and kept me up to date on the status and dealt with the insurance company on my behalf. Finally, on pick-up, I found my car waiting for me, freshly cleaned - inside and out. The body shop is a Hyundai preferred repair center and I would recommend them to my fellow Hyundai drivers.

Frankie Washington

The whole team was wonderful but special mention for my salesman Antonio Gillespie and the Finance manager Melvin. Speedy and professional service with a smile and no games. Everyone was so friendly!! Got a wonderful deal and reasonable monthly payments!!! I recommend them highly!!!

adam jaffe

Brian Christopher is absolutely fantastic to deal with. His outstanding attitude and extensive knowledge of the vehicles makes every car buying experience a great one. Brian goes above and beyond making every buyer feel comfortable and at ease with their purchase from Jim Burke. Brian always returns calls in a prompt manner and no question is too small to answer. Once again thank you Brian I love my purchases.

Stephanie Sloan

I assume everything was done correctly, oil change and tire rotation. I arrived at 3:06 for my 3:00 appointment. ( I did say I would be there by 3:15 when I scheduled). It was 5:04 when I left. That was a long time to service my vehicle, especially when having an appointment.

Sandra D Kindell

The service associates are always professional and courteous. They advise on service needed to your car, giving details of the service and the expected cost. The cost factor is important, because quite frankly, money doesn't grow on trees. They also give you an estimation on the length of time involved in completing the setvice. Most of them remember you if you have had repeat business with Jim Burke. The cashier at the Hyundai service area is always very friendly and helpful. She is an asset to the department.

S G

Great customer service. Excellent and fast service. Would recommend to everyone. They made us feel extremely confortable. The waiting room and restrooms were in excellent condition. Awesome awesome awesome job guys.

Renee Page-Nash

The service staff are excellent. I am disappointed with the suggested maintenance packages which are exorbitant. They should just stick with the owners manual maintenance schedule. 6/22 No one can tell me why my car is burning oil or why the oil light didn't come on when the oil was low. This is concerning.

Myra Reed

I was thrilled with the short wait time. I always ask for Eddie and once again he provided superior customer service. As an example, it was raining and he pulled my car inside so I wouldn’t get wet when leaving. Super great guy!!

Adam Smith

James and everyone at Jim Burke was extremely helpful. I'm buying during the chip shortage and every other dealership has a mark up. Jim Burke does not.

Susan Gagne

Yesterday, I took my Outback in because there was a nail in my tire. I have the extra coverage warranty , so even though it wasn’t covered by the tire warranty, they repaired it ( not just plugging) at no charge ! What a refreshing thing ! They were very pleasant, and got it finished in the time they thought it would take. All around great service !

Deidre Long

I am very happy with my 2018 Hyundai Elantra. Jim Burke was so easy to work with and made me feel comfortable and valued! I’d recommend Jim Burke for all of your car needs. They will not disappoint! 😉 …

Emanuel Pledger

Great experience and good customer service

Melissa Mynatt

The service center was excellent. From the time i got there until I had left the customer service was one of the best i had visited to date. The only complaint i had was grease was left on my driver seat and on the driver door liner. I wished the mechanic had paid as much attention as the service center or possibly protected the seat.

Addison Barrett

Great environment to buy a car. Billy Kimbrell was attentive and very informative. I never felt pressured at all, and he got me the best car available for my budget. Helped me set up all the bells and whistles on my car, so by the time I drove off the lot, I had nothing to worry about.

Franco Figueroa

Been doing business with Jim Burke since 2008. 5 vehicles bought from them. Reliable service and vehicles. Very trustworthy dealership.

Jason Vandiver

Got me in same day for an appointment. Friendly service. No reason not to go back to them next time.

Jerry Armstrong

Great experience. The whole process went smooth , thanks to Tanya , the general manager .

CE Nabors

My wife and I just bought a car from them and the experience was A+. The staff is honest and friendly. The sales process was no-pressure. Our salesperson, Haley, was extremely knowledgeable about the cars and all their features. Definitely recommend them and will certainly be buying my cars from them going forward.

Yitzchak Kozielek

My buying experience at Jim Burke Hyundai was second to none. My sales person Brian Christopher was outstanding. He was professional, friendly, and knowledgeable regarding the particular vehicle I bought. I purchased a 2017 Hyundai Santa Fe Sport. As far as financing goes Mr. Willie gets the job done. He fights for his customers to get the most competitive rate and terms. I sincerely appreciate everything both of these gentleman did to make my buying experience a truly pleasant one!

Hilda Henderson

Our experience with Jim Burke Hyundai was a very positive and pleasant one. Our sales representative, Larry Greenhill, went above and beyond to make sure we were satisfied with our purchase. His efforts were not in vain. I am very pleased with my 2020 Tucson Sport.

Maria Cagle

AJ was so nice working me in when I didn’t have an appointment! I will remember that! Bert found the part I needed. Both men were great! Thank you so much!

Harold Haynes

Not a good experience with Your dealership. The salesman wanted to argue about everything. I have never experienced that being a customer. What kind of salesman will call and not leave a message, then argues he has called both my wife and myself. We had an appointment at 3:30 to sign all paperwork and made that appointment the day before, and still did not get out of the dealership till after 5:30. To top it off we had to even wait because it was not detailed yet. Terrible experience!!!

Rebecca T

Great experience and care from the time we walked in the door until we left. Not once did I feel pressured to purchase my car, but felt comfortable with going ahead with the purchase even though I was reluctant. My daughter and I were treated with MUCH respect and care. Julius, Brandon, and Cheri were Great!!

Marissa Abrams

I had an amazing experience buying a new car! Josette Rice has ensured that my transition from my other car to this one has been easy and smooth. She was very helpful while I was trying out cars and continues to be helpful weeks after the purchase! Everyone else was very kind and I couldn't be happier doing business with them!

Isabel Rubio

The guys in the Subaru service worked me in on a Friday of a holiday weekend. Ended up with new tires, which wasn’t expected, but was much appreciated as I drove all that weekend in the rain. The turn around on my car was really quick and the attitude of the service staff was great and professional.

Sammie Cockrell

I bought a new Sonata today, my third. It was the easiest car buying experience I've ever had. Billy Kimbrell was very knowledgeable but low key, which was great for me. The car was perfect and the price was right. I'll certainly go to back to him and to Jim Burke the next time I'm in the market for a car.

Julisa Neely

I can't say enough good things about Que and Chris! Que was my sales rep and really listened to everything I wanted. I couldn't spend the day car shopping so with her help, I literally completed 90% of the process by text!! She let me know when everything was all done and when I showed up, the car was out front, filled with gas and ready to go. While I did a test drive, Chris in finance, got all my paperwork ready. He was amazing through the process. I was in and out in less than an hour!! And no, I don't have perfect credit. The way I was treated though you would have never known!! Will definitely be back to see them in the future!! Thanks guys!!!

Beth Cooper

The staff were wonderful and extremely professional. They updated me when needed, took time to explain the automotive issue and the repair used to update the vehicle. Another impressive detail I noted was the multiple transporters who checked to see if the customers had a need for transportation. I’ve been highly impressed by the service provided and I will definitely return .

Jillian Carter

I had a really awesome experience at Jim Burke Hyundai. I was referred by a close friend of the family to go in visit Alexis and Tanya. These ladies lets my family and I know that they had our best interest at heart.The service was quick and smooth. I truly thank Jim Burke and staff for our 2019 Elantra Value.

Karen Hanson

My service representative is very friendly and helpful. The work on my car was done quickly. They are good about getting me in and out in a timely manner. I wish the location was closer to me but I like this service department.

Ken Arthur

Fast service and everything done to expectations. Not sure why the wife's seat was left in the total recline position when it was in for just an oil change and multi-point check?? Makes me wonder.

Betty Hunter

Service was great got car back a week earlier thanks Jim Burke

Simona Miller

Very professional, polite and worked with my husband and I on getting the exact vehicle we wanted. Billy Kimbrell had gone out to find the specific vehicle we wanted. He went over all the vehicles functionalities and provided great service. The experienace on purchasing a new vehicle was delightful. Everyone at Jim Burke was professional and we will do business with them again!

Valerie Johnson

I continue to come to Jim Burke because Eddie Hicks treats me with utmost respect and I feel very confident that he understands me and will be honest about any services needs. There's so much greed in the world that you cannot always trust what's being shared when it comes to car service or any kind of service even healthcare service. I value honesty so I'm pleased with it being serviced by Mr. Hicks. My courtesy ride driver David is also very nice as all others have beeng as well. my sincere apologies to the young lady that call today and I quickly asked her was she calling about a survey. I was a bit abrupt with her and I apologize. I really should have answered the phone because I was in the middle of some work which I have quite a bit right now. Please let her know she's appreciated - I know she was simply trying to do her job. Bless, Valerie Johnson.

Patricia Pugh

I have never been to a car dealership where everyone from the salesman, the general manager, finance manager, and everyone in between that so professional, knowledgeable, helpful and truly enjoys their jobs as I did at Jim Burke Hyundai. Everyone was truly amazing! You all went above and beyond and I truly appreciate each and every one of you!!!!

christopher kendrick

It’s was fast and easy and that’s not something I’m use to with car buying. The sales rep Kera took her time to make sure I was not just getting a car I liked but also a car i could truly afford. Jim Burke has earned me as a forever customer!

Tiwanna Sanders

Service to my truck was very good! It was in a timely manner. Awesome job. Go see Trey!

Jacqoura Towns

My experience was great, just when I thought about giving up Mr. Billy gave me so much more hope, his colleagues helped a lot also. Everyone was nice and very professional. I will be recommending Jim Burke Hyundai to anyone in need of a vehicle.

Cindy Carder

Very Friendly Staff. I appreciate having professional work done without up-selling pressure. Highly recommend this service center.

bruce b

service department at Jim Burke Subaru is always courteous, professional and performs work in an exemplenary manner. I have never been pressured into additional service that was beyond the extent of my visit. Clean service area and free shuttle to work if needed

Darren C. Allen

Everything and everyone were excellent. The customer service rep was very friendly, knowledgeable, and helpful. They seemed to offer intuitive service by seemingly anticipating every need.

art meripol

Because of their downtown location the service entrance leaves you backed up sitting in the street in your car when they're busy. That can't be helped. I was in for my first scheduled service for my new Outback. The gentleman who checked me in said it would take an hour and a half to two hours. That seemed excessive for an oil change and tire rotation but I had carved out the time. It did indeed take the full two hours. I guess i'm spoiled by the quick speed of my local oil change store. Next time I will call ahead and ask for an appointment at a time when they're slower. Otherwise no issues. Wireless was good and there was a cooler with water and a counter with coffee.

Brian Prickett

Erin Evans was the Sales Associate that assisted me in the purchase of my 2017 Sante Fe Sport. Even though she had only been there a short time, she was very enthusiastic and helpful in answering questions that I had regarding the product. And then we met Brad who went above and beyond the call of duty to help to ensure we got the best financing possible . It is wonderful to make purchases that can be life changing for most individuals when you have a team behind you willing to help you make the best decision possible. I have sold cars in the past and know the amount of pressure everyone can be under both as the sales team because that becomes their livelihood and as the purchaser because that cuts into your income. They handled it extremely well and there was no pressuring to make an decision. Awesome Team and Jimburke Hyundai. 100% recommend them to purchase your next vehicle through

Jon Bro

Steve an advisor in the body shop was great to work with and helpful. A definite asset to Burke and could definitely win the best beard contest.

D. G. Joseph

The Service Dept. staff at Jim Burke Hyundai is always perfessional, and attentive to my customer concerns. The cashiers are friendly also.

Bridgette Lewis

The experience was great I am loving my new Hyundai Kona everything about it. My friends and family loves it too always getting good comments .

Melisa Ballard

The service team goes out of their way to give excellent customer service. They are the best! Thank you so much to the Hyundai service department!

Mittie Whitaker

Everyone was extremely nice. I could not have asked for more nor a better deal . Thanks so much for your kindness and thanks so much Jim Burke and Hyundai what a pleasure working with you.

Steve Ariens

Overall experience was good, we had hit something unseen on I-65 N and blew out a front passenger tire. My car has high performance tires and not common sizes and front and rear are different sizes, The dealership was able to locate the appropriate sized tires. When I returned to pick up the car I was surprised by being told that they had done a oil change on the car.. claimed it was due... I have used a specific full synthetic oil in this car since it has 1200 miles on it and now the bill from the dealership was not clear as to what oil is in the engine.. By factory requirements.. it had abt 1800 more miles before it needed to be changed. IF they would have asked me - they had my cell phone - and they had the oil that I use.. I would have been glad to authorize the oil change.

Bryanna McClain

The associates at Jim Burke Hyundai all were welcoming and kind. In particular I would like to acknowledge my dealer Andrew Briggins who made sure I was comfortable and that I got what I wanted. He was very thorough and very knowledgeable about the inventory at hand and unknowingly persuasive when introducing me to the 2020 Hyundai Sonata SEL. I absolutely love my car and I am proud of my choice. Thank you Andrew and Jim Burke Hyundai for my sweet sweet ride!

London Davis

The experience was great they answered questions quickly and let me know what was wrong with my car the work on the car didn’t take long and they definitely know what they’re doing rarely run into a problem

Bella Divine

I am always impressed with this dealership. The quality of service is unmatched by other shops or dealers. They are always friendly, professional and they value my time. I would happily recommend them to anyone.

Jamarcus Williams

Brian Christopher was awesome. He really went out of his way to make sure we got the best deal on my wife's new Elantra. I wouldn't go to anyone else when it comes to buying a new car.

Cecil Bostany

Tanya Shelby, Glenn Marshall and Eddie Hicks always go out of their way to make sure I am taken great care of at Jim Burke!

Carolyne Black

Lucas Willis. Is an exceptional sales person who answered all my questions and made sure my car was ready for me in pristine condition. The selection was extensive and I thoroughly enjoyed the experience. I will recommend Lucas Willis & Jim Burke to others.

David Clabough

I was satified by the service performed. The service advisor didnt review the work performed just pointed me to the cashier. After I paid the bill, he asked if I had any questions. My experience has been that the advisor goes over the work performed, asks for qustions, then points the way to the cashier. The advisor was very friendly and cordial but didnt handle the checkout as I would have expected. Very happy with the car and JB Subaru in general

Tebriel Alexander

I went to test drive a Hyundai Santa Fe' two days ago. This is not my first Hyundai since reinventing itself and blowing our minds. Needless to say I purchased what is now my 5th Hyundai. However, i'm here to brag on the man who walked my husband and I through this entire process in this humid Alabama weather. Initially, I came in to take advantage of the $50 GIFT CARD that Hyundai was offering for simply test driving its vehicles, but I also knew that I would potentially be driving off the lot with something new as well. Brandon Blagg was awesome from the gate. He stood and walked over to me, invited me to his desk, and inquired concerning my business. A few questions later, a copy of my license, and "BAM" we were test driving a base model Santa Fe.' One would think that this guy designed these vehicle with his level of knowledge concerning them. Recalling that I have own several vehicles in my lifetime, it is feasible to understand that we have dealt with our share of sales consultants. This is by far the first person who not only informed us of what we would potentially enjoy about the vehicle, but patiently explained in detail its benefits, and demonstrated to us its functionality. He took a base model vehicle and literally painted a picture that lifted it beyond it's level. He hung out with us for over an hour doing comparisons and contrasts. He was honest concerning pro and cons, but never negative.. not one time. For him every vehicle had its benefits, and for every person there was vehicle that fit them. THIS IS WHAT HE DID! He didn't interfere with our choice, but he made sure that we would be satisfied once we left the lot for good. In the end we ended up purchasing a Santa Fe' SEL 2.4 engine with both the Convenience and Premium Package. He didn't use a hustler tactic to cause us to go for a higher grade, it was simply his transparency and patience that ultimately led to our selection. Recalling that this was in 90 + degree weather, this man didn't stop until the tires shined. He made me laugh, shared stories, explained who was whom of the CEO vs. COO, and also wasn't shy around me whatsoever. He even blew bubble gum bubbles for our delightful 6 year old who stood amazed at the excellence his gum blowing abilities. Brandon Blagg, job well done. You deserve all that's coming for your hard work and dedication to service. Aside from our direct experience with Brandon, everyone rocked. Their pleasantness was superb, two of the women conversed with me, they offered treats to my babies, and others smiled and waved. There wasn't a rude attitude in the building. The lobby and bathrooms are well designed and clean. As lengthly a process that car buying could be, they have enough going for themselves to make you relax and enjoy your time. Thanks Again, Tae A.

Christine Brown

They thought it would take 2 1/2 to do the servicing I needed ( I showed up on a busy day without an appointment) but offered a free shuttle ride back and forth so I didn’t waste my day! I loved that! It ended up being much quicker!

Erica Bass

Wonderful love the sale man. He was very helpful. Nathan Merchant a around applause to you, And thank you for help my family in these difficult times.

Aimee Sims

Joe did exactly what he said he would. We went to another Hyundai dealer closer to where we live, but they had the worse follow up and customer service....not here. We purchased our daughter a Tucson....and she loved it! They beat everyone else's deal!!! As a business owner I recommend them!!!!

sylviash2

Jim Burke is by far the best Hyundai dealer in Birmingham they found problems that the other dealers could not find. One thing I was a little disappointed in though was not detecting a massive hole in my air intake on the first visit, which seems like it should have been easily detected it was only discovered when I brought the car back the next day because it still wasn’t running right but they went out of their way to helpful our service writer Eddie Hicks was a class act and seemed like he genuinely cared

Heather

Mike is the best call and ask for him. I went to tuscaloos Hyundai and Jim Burke to see who offered the better deal. Jim Burke not only offered a better deal but were much nicer and took the time to explain every little thing! I drove an hour away to buy my car instead of 4 mins down the street from my house enough said!

Khayln Perry

My experience at Jim Burke Hyundai Automobile Shop was amazing . The customer service was very respectful and organized . On the contrary, I shall be coming back for more service . Thank you for the spectacular assistance , keep up the great work.

Anthony Lake

Tanya(manager) was as phenomenal as you can for. Once I provided my information she went to work on finding me the best deal possible. Kept me in the loop on every step taken.

Roberto Rosado

Good and quick service only downside the “free” oil change depends on maintenance done based on dealerships recommendations on the maintenance needed to be done. If you decline the recommendation oil change is no longer free. It’s kinda annoying not everyone has 600$ to pay for a 90k maintenance and the technician was not clear on what included that service at 90k miles.

latasha jackson

Great detail work on my vehicle it's looking brand new again it didn't take them long to complete the repairs and great job in breaking down the process and getting me back into my Hyundai. Thanks

Teresa Latham

They went out of their way to be nice to me. I really appreciated how they helped me to find where I needed to go. The waiting room was pleasant, they provide free coffee and the only thing I could suggest is to add tea and cocoa for us weirdos that do not drink coffee although they do have vending machines for snacks and soda.

Handsome K

It's located at the center of Birmingham city, where easy to access. They understand what the problem of your car and what to do to improve the condition regular basis. Their service reservation website is convenient keeping record.

Danielle Martin

Adam Jaffe is brilliant at what he does. He's very personable and he will work with you to get the best deal possible for you. He listens and makes sure he understands your needs and addresses any concerns. The overall experience was great and would definitely recommend anyone who is looking to purchase a car should give Adam Jaffe a call or visit him at Jim Burke Hyundai.

Erika

Very comfortable shopping experience. Great prices and selection. Very neat and clean inside. Jim Hurd was our salesman and he helped my mom look at and buy a gorgeous Hyundai Sonata. Patient, explains everything thoroughly, and not pushy at all. Highly recommended this dealership and Mr. Hurd!

Jackson Pike

We traded in our vehicle about a week ago and purchased a certified Sonata. Not to say we were screwed over, but the entire experience felt shady. The salesman knew nothing about the car itself other than the price and the carfax. During the test drive we asked about features and got shrugs. This place also takes its sweet time to process a sale. We arrived at 10 that morning and didn't leave until nearly 5 in the afternoon. Expect a whole day ordeal. Also, make sure you know what your car is worth to the dime before attempting to trade. They will not give you anywhere near what your car is worth.

Alexus Carter

I had a great experience at this dealership, everyone was really friendly and willing to help. The best thing was I drove away in a new car! Big thanks to everyone who helped! I definitely recommend!

Andrew McAuliffe

Brian Christopher is the man. He's always been a straight shooter with me and I never feel like I roll in here only to hear that I need a new Johnson rod.

Steven Harper

I brought my vehicle in due to the A/C not working, After taking to another dealership prior to coming to Jim Burke. I must say that if I could afford to go to their dealership for all my needs I would. They have an amazing team and really listen to you when you have concerns about your vehicle and do everything to their power to get it fixed.

Shania Shelby

Just a heads up if you’re buying a car the oil change for life is only if you get an oil change on or before the miles they have set because I didn’t know :) which is weird because a different Hyundai dealership did my oil change for completely free.

Mary Ricks

Erica Holmes and Tanya Shelby made my experience at Jim Burke Hyundai best ever in my life. This was my first new car and my experience was overwhelme by the love and kindness and hard work that Shelby and Holmes put in to make it happen.

Fufu Jones

They was quick and in time thanks Jim Burke

Connie Hancock

Brian Christopher was an excellent Sales professional, making the experience feel personalized to me. Extremely knowledgable of the cars and their features. Accomodating finding me the car with all the features and color I wanted. Beat experience I've ever had with a dealership!!

S S

Seamless purchase. Salesman Robert Bell was fantastic. I recommend this dealership for integrity and knowledge

Marilyn Elmore

The service representative at Jim Burke Hyundai was very pleasant, efficient, and helpful. All issues were solved in a professional manner and I would recommend them to anyone who needs Hyundai service. High five for Hyundai!

Miranda Cantlow

I like to say that everyone at Jim Burke Hyundai was so caring and helpful I would recommend friends and family to come and purchased a car. And my sales person Brandon Blagg was so helpful to me and explained all the details. Everyone was so nice. Thanks so much. Mrs. Miranda Cantlow

MakeIt Rain Kid

Billy Kimbrell and Mikey Odell were everything we needed them to be. They treated us well and we're very helpful in our car buying process. I'd recommend Jim Burke Hyundai to my friends and family any time.

Mary Hogan

My experience at Jim Burke Hyundai was nothing less than delightful. My sales representative, Billy Kimbrell, was kind, respectful, and extremely knowledgeable. He answered my questions before I asked them. I owned a 2012 Elantra that was unfortunately totaled recently, and because I loved the Elantra so much for its large cabin, safety features, and gas mileage, I had no doubt in my mind that I wanted another one. Billy gave me a great deal and the process was stress-free. I would recommend Jim Burke Hyundai to anyone, especially if you have never owned a Hyundai. They know what they're doing and will take great care of you!!

Claudia Fuentes

Is an okay place to take cars to get service. I just don't believe that the oil changes are free. And when the cars need service is way too expensive. Like for a 30k mile service is $550 plus tax?? That is a little much. And to do a small additive and balance and rotate tires is almost $300? Wow too high. But you get warranty with the job. I think I'm not sure. But over all nice customer service. They need to offer a car wash and vaccum cars. Like Mazda Serra does in Trussville.

Sue Hogan

The five stars are for Jordan Cook. I took my Subaru for scheduled service yesterday, after making sure Jordan was on duty. He is always courteous and professional, and he knows his job. I can't say that about everyone working at the Jim Burke dealership. Jordan is an asset, and represents his company extremely well.

Timothy Shelley

Very courteous and professional and kept me well informed of the status of my car repair.

Candace Robbins

Every time I’ve ever been to this dealership it’s been a wonderful experience. We bought our car there and then have always gotten the oil changed/service there since they do the free oil changes for life and it’s always great! Highly recommend!

Micah Shields

Great service! Brian was helpful with getting my car’s routine maintenance back on track and making sure that everything in my car was functioning properly.

Christelle Williams

Thanks to the People At Jimburke and Most definitely a HUGE THANKS TO The Hyundai Manager and Team For helping me Get in my First car ❤️ You should definitely stop here before losing hope, They help any situation.

LeTonue Rutledge

Great place to purchase a vehicle customer service was excellent didn't require a lot of paperwork for your purchase.

Marnisha Gulley

The service are really good there ❤️❤️

Rachel McCombs

Made the stressful car buying experience a little less stressful. Nice and understanding employees. Will definitely recommend Jim Burke Hyundai over other local Hyundai dealers.

Kathy Coleman

This was the best car buying experience I've had in several years. My salesman, Mr. Donald K. Harris, was very pleasant, friendly and knowledgeable. Thanks for the advise and the wonderful experience I received!🤗

Suzanne Helmick

Once again I am extremely pleased with the service provided by Jim Burke Hyundai. The service rep, AJ, explains just exactly what they will say do. Love having my Tucson serviced here.

I Only Speak The Truth

A professional and thorough experience. They worked wonderfully with my insurance company and repaired my car back to like new status. Great job

Arlethia Dowdell

My experience was very professional and without pressure. Mr. Darius Brown, my salesman, was very knowledgable, displayed patience and professionalism throughout the entire process. The entire staff that worked to assist in making the sale was extremely helpful and kind.

marzette grant

Awesome!! Second time with Mr. Jordan. Thanks for allowing him to a part of the Jim Burke family... Marzette Grant

Taylor Woods

Great experience all around. From the sales dept to the service dept, Jim Burke’s staff provided top notch customer service and honesty I’ve never found in a car buying experience before. Thank you guys!

Tanayah Dials

Great Customer Service. Treat you with the upmost respect an they are very patient with you.

Katie Hughes

The staff was attentive, efficient and exceeded expectations. We weren’t “sold” a vehicle. We were offered assistance, our desires heard, and our needs met. Excellent experience from our salesperson, financial professional and the manager!

Jessica Matz

Fast and friendly service. Did not have my tire in stock there but was able to get it from their warehouse and have it replaced within a couple hours. Would recommend and return.

Parris Caldwell

I always have a great experience with Eddie. He is very knowledgeable about the questions you ask and just gives you overall great customer service experience.

Berquita Jordan

Since I had my car I've been taking it straight to the Hyundai dealer they get what you need and it does it in a good amount of time thank you so much for being with me these years with my favorite car

Patricia Gore

I recently purchase a Santa Fe Sport turbo from Jim Burke Hyundai... Brian Christopher, my salesman, made my buying experience very pleasant... he efficiently located the car I wanted, gave me a great "out the door" price on the vehicle and then spent several hours explaining/answering any questions I might have on my car... was definitely impressed with the service I received... I would highly recommend Jim Burke, as well as Brian Christopher, to anyone interested in buying a new car... 👍

Vicki Colburn

Me and my husband purchased a 2019 Hyundai Kona a few weeks ago and we are very pleased with the help of our salesman Dennis Johnson, and all the staff they really went above and beyond just a salesperson.. we won’t go anywhere else when we get ready to buy again we will definitely be back

James Walker

Great experience, friendly environment. My car was done before I knew it.

Sylvia W

DARIUS BROWN WAS SOOOO HELPFUL. I really needed a car and fast. I had been looking all over the city for a black Hyundai Sonata and nothing was in the price range I needed. He found me the exact car that I was looking for and for the best price around! It's been almost a year and I am still in love with my car!

Faith Pleasant

Great place to buy a car, salespeople are very helpful and nice. Check out Chris Thomas for your auto needs, great guy!

Stephanie King

Very pleased! Very nice people.. great atmosphere! Sales lady was on point with everything and did all she could to get me the car I wanted! 😀 Highly recommend u to go see Ms.Josette if u want a car! …

Bill Cockrell

Quick and accurate service. Excellent experience. I wish service advisors elsewhere were this good.

Teana Thomas

The best place to go to for a car. They work with you to get the car you want. I recommend Jim Burke to Any & Everyone

Gary Milligan

My Sonata lost power and entered 'limp home mode.' I spoke with Jordan Cook regarding the issue. The car had to be towed. They got me in, kept me updated of the status, completed the repair, and had me out in 3 days. Never good to need to be towed for repairs, but the car was repaired and returned like it should have been.

Devin Hutton

The service was great!!! The people was nice n friendly especially Eddie Hicks

Beverly Hooks

It was very helpful and perfectional

Martha Williams

I bought 2019 Hyundai Kona & 2019 Hyundai sonata for my daughter. My salesperson chris Thomas & Brandon Blagg were very patient and informative. I am a conscientious consumer and I ask ALOT of questions and after several test drives I chose the Kona which had to be ordered and we are both pleased with our purchase from Jim Burke Hyundai. The finance manager Timberlea Green and General Manager Tanya Shelby met my every need,. They saved me alot in interest. They were able to get me 0% on my vehicle. I highly recommend Jim Burke Hyundai

Lisa

The service department is great - they go above and beyond to keep my car running safely.

Lorinda Hunter

Best Customer service. Monica in the service department was awesome. This is my dealer from now on. Lorinda

Bonner Scott

They did A good job and I am enjoying the car very much they were welcoming and very thoughtful to make sure that we had everything and were helpful about answering any questions we had and the car was nice and clean job well done

teeroyshantel

Brian was really helpful and has continued to help me with keeping my car maintenances. They do a great job and always give it to me straight and answer any questions I have

David Cataldo

Professionalism all the way. Love working with people like this!

JOEL BUCKLEY

Very courteous service writers. Quick turn around on repairs. Mechanics are great! Wouldn’t take my Hyundai anywhere else!

Audrey Littleton

My experience was great. Wendell was very patient with me and his customer service was outstanding. He took care of my mom with her car needs as well.

Berdell White

I was very pleased with the service that I received from everyone at Jim Burke's All my questions were answered promptly! I'm enjoying my new 2020 Hyundai Palisade! I love it!

Tisa Tisa

Theodore Black was once again, so professional and very helpful.The buying process was very easy, and not time consuming. I have made multiple purchases from Mr. BIack, and l will continue to refer customers to him because of my positive experiences!!

Tatum Mims

Brian was amazing and very helpful!

Tyler Gibbs

Wonderful experience! Everyone from the sales to management was extraordinary. If you are in the market for a Hyundai, I highly recommend going to see Brian Christopher. His knowledge of Hyundai, and his personality are second to none.

Mishelle Marsh

I can't thank Wendell Williams and the Staff at Jim Burke Hyundai enough! I was down and discouraged thinking I was going to be in a 100K plus mile used car with a 450.00 payment plus full coverage insurance and I had been turned down by several, or they wanted 3K plus in a down payment ... I told him everything over the phone, he worked his SUPER POWERS which only he and his Business Manager could have in my situation and I am the PROUD OWNER of MY WILDEST DREAM Car ... 2016 Hyundai Veloster 6 Speed FULLY LOADED at 400.00 per month and only a 1,000.00 down ... They ARE My Super Heroes! PS You may see me sporting it around town or even selling them in the near future!!! I BELIEVE it's going to be a GREAT Year and God Answers Prayers and Works Miracles!!! Thank you to EVERYONE, especially my favorite GO TO SuperMan Wendell!!!

LUIS FELIPE ORTIZ ALMODOVAR

My experience from the start was very respectful treatment from all the team at Jim Burke specially from Clearance thanks to all you guys and for the cups of coffee during the deal thanks to be so kind with me even when my English it was not perfect you deal with and gave me a good attention to all my request God Bless You All Guys and thank you Kendra for your help and beautiful Smile all the time

Randy Patton

Great car at a great price! The sales staff was very easy to deal with in a no-nonsense, fair way that made it easy to say “yes!” to the final monthly payment.

Natalie Davis

Always easy. Eddie Hicks is always responsive, and I trust his advice. I only needed an oil change, but over the years, he has gone above and beyond to help me.

Ally Trigg

Love their innovative interface with texting and choosing what is and is not done as well as status of your vehicle. Amazing communication.

Susan Crow

I have had a great experience with Eddie Hicks as my service advisor. I always feel like I am being dealt with honestly.

Alicia R. Ponder

The salesman that helped me and my husband went far and beyond helping us, he was awesome, I love my new car. ☺️❤️❤️☺️❤️❤️☺️❤️❤️☺️❤️❤️

Mary Ann Vann

They have always been great. But, today they went above and beyond to repair my car quickly!!

Richard Campbell

Brian Christopher is one of the better Service reps I have dealt with in Birmingham. Absolutely does everything in his power to make the service experience a good one.

Melanie Carter

Great friendly expedient service

Dee4X Brown

Darius took great care of my fiancé and I! He was professional and you can tell he takes pride in his work! Great job Darius! I'll be returning to Jim Burke for my son.

Dayatra Laster

Service writer recommended I get a transmission flush on 2/17/20. I had a transmission flush done on 1/27/20. Same auto shop same service writer.

Dennis Johnson

Very awesome dealership. Tanya is the General Manager she got me APPROVED QUICK, and my sales person Alexis Shelby was very awesome too

Nicholas Schilling

Jim Burke took good care of us again. It was a pleasure doing business with them and we got a heck of a deal to boot! Thanks for everything!

Antesha Parks

The guys at him Burke were able to put me in a brand new vehicle paying way less than I expected and my interest rate was cut in half. I highly recommend them

Angela Michelle Craig

Very quick with returning my vehicle after installing needed fuses because of a recall.

Elona Gibson

I was really impressed with the experience at Jim Burke Buick Jim Burke I've gone to the other Hyundai dealership in in Centerpoint that's where I was going but from now on I will be coming down there my person Jacob and Justin said he was wonderful and the lady of Shawna I think who drove the courtesy car was excellent as well so my whole experience was exceptional thank you

Janet Calhoun

Terrific experience. Caring staff that took care of a flat tire for me - I was in town visiting UAB with my son.Thank you for making my experience as good as it could be. So appreciate!

Randall Williams

It was a very good experience for me. I definitely plan on coming back for my service needs.

Caitlin Braswell

My experience with Jim Burke was painless and easy! The people there were super helpful and friendly. I would recommend them to anyone!

Brittany Card

Took my car in for a check engine light that was on for a month. The light was off by the time I took it in of course but Jim Burke found the problem and fixed it. Location is so close and convenient to my job so made it easy to drop off and pick up. Will definitely be going to them again for any service for my car! They were fantastic!

Clifton Harrison

Jim Burke is the best Hyundai dealership that I've visited. They located the car that I wanted without a problem. Ifbyou are looking for a new or used car I would recommend Jim Burke Automotive!

Amy Michelle

Omg I loved Mr Terry Burrell and Shawn across the street in finance. They were amazing and did everything they could to help me and we stayed in there past operating hours and they offered so much valuable information I will always go back to them for any car need.

Laura boler

Great staff! They made everything easy & I will definitely be using them in the future!

Yaminah King

Eddie is a great service technician and always seeks to provide quality service and care for your vehicle.

Shanon DeRossett

We recently bought a dodge ram truck from Bill Kimbrell at Jim Burke. Great experience. Highly recommend Jim Burke. Go see Bill Kimbrell if you are looking for a new or used car.

steven HEFTER

As a luxury car owner and was promised priority and the best attention but i was there and nothing priority And the wait just for diagnosis was too long

Sherry Lacey

Chris Thomas and the finance manager were great! I know God sent them to me. They are the best! Thank you!

Angie Carter

Our experience at Jim Burke was Great, Josette our sales Lady was very knowledgeable and very helpful and really try hard to work with what we were trying to do.I will send friends and family your way thanks again Jim Burke

Alice Moore

We was referred by our neighbor and we went to see Mrs Josette Rice she was so nice and friendly to me and my husband she went out of way to get me the beautiful vehicle that I wanted she is a great Sales & Leasing professional and she also told me that if I need her for anything just call her I will recommend family friends who ever need a vehicle to go see Mrs Rice thank you Jim Burke and Mrs Rice bye bye

Roger Gregory

I’m a first time service customer. The experience was awesome. The service team got me in and out within an hour. Will use Burke Hyundai again.

Keri McCreless

Brian Christopher at Jim Burke Hyundai made my car buying experience super easy and enjoyable! He really listened and got me a great deal on the exact car I wanted!

Edith Courter

Eddie Hicks, a service advisor, handled my situation quickly, efficiently, and professionally! I highly recommend Jim Burke Hyundai for your service needs!

Shana Thomas

It was quick and painless to get my new car. Thanks to Vedo Hill for working with me and I love my car!

Katrina Coleman-McLeod

I had a great experience buying my new car Timberley and the sale manager was very professional and helpful... Also the financing manager. I would refer all my family and friends

Deborah Pierce

I had a wonderful experience. I needed an all-wheel drive and they went out of their way to find exactly what I wanted and get it to Birmingham. Friendly and knowledgable staff.

Ayesha Aj

Jessie was the best car salesman I have ever encountered. Adrienne was not my salesperson but she was very hospitable, friendly and thorough! I would definitely recommend either of them to anyone needing a vehicle !!

Jared Steele

Billy was absolutely amazing down to every detail, from communication to even working to get me the absolute best deal. I’ve looked around for places to shop before but Jim Burke is the only place that will have my business for life!!!!!!

Holly Davis

Completely satisfied! I would 100% buy another car from Jim Burke. Their selection is great and the Sales and Finance teams were excellent to work with. They were understanding and able to work with our situation and got us exactly what we wanted.

Tina Robinson

Good job car running perfect again thanks to jim burke hyundai the people are very nice and friendly

Sanjanika Prince

Great service each and every time!

Valerie Stokes

It was Awesome, I highly recommend Wendell Williams. He didnt just sale me a car he sold me a dream!!!! He was able to answer all my questions and he met my needs. GREAT SALESMAN!!! 😊😊😊 …

Alexis Morton

I had a very wonderful experience at the Hyundai service department. Eddie Hicks, the service representative was very knowledgeable and helpful during my visit. Questions were answered without hesitation and he didn’t try to rush me off. Eddie was also helpful getting me an Uber to my friends house . After getting to my friends house and getting a bite to eat my car was ready to be picked up. Fast service. Thanks again for taking care of my car. I will be back for an oil change in a few months. Alexis Morton

Melissa Canada

I had a great experience with a knowledgeable sfaff. I appeeciate all that they helped me accomplish. I would recommend them to all my friends

Leisa Greene

Jordon has always along with Eddie have given great service and are frendly as well as bent over backwards to help me in any situation they keep me informed on everything if I have a question they always try to answer it to where I can understand what they are saying the technitions always do a fine job I've never had any problems with the quality of work being done and the suttle service is second to noneand the suttle drivers are friendly and curitious I will come back again

Kalisha Jones

Great experience for my mom and I. If any needs great service please go see Darius Brown at Jim Burke Hyundai. He was amazing

Teresa Hooton

Very good service and very good service people

terrance coleman

I had a great experience at Jim Burke Hyundai. Ladarius Brown and the other sales rep were very nice and helpful. I would recommend this place to anyone

Bonita Brown

I always have a great experience every time I visit Jim Burke Hyundai!

ohma tokita

Excellent customer service!!

Tony Bell

Great 👍 five stars …

Dave Dresher

Excellent service, as usual. Kudos to service guy Brian for his assistance.

james Williams jr

James was amazing best experience I could have ever asked for

wendie williams

I have been looking to purchase a new car for several months now, wasn't sure what I wanted or could afford, the awesome salesman Wendell Williams TOOK HIS TIME AND ANSWEREDE EVER question I had aboutt the car.... Awesome,Awesome,Awesome. Thanks Wendell!!!!!

Mary Grace

Billy Kimbrell was our salesman who took us around the lot and worked with us to find the car we needed. Very kind, love the car. Would reccomend.

Jill Wilson

Excellent service. Eddie is very professional and gets things taken care of!

Will Rogers

Great service and politeness.

Cindy L Bili

Bill Kimbrell was amazing at helping us get into a brand new 2017 Hyaunda Santa Fe! There were many colors and options on the lot to choose from!

josette rice

Always outstanding service! Jordan and everyone on the service team is always very helpful and believe in making sure you're a satisfied customer!

Jocelyn Nelson

Vedo was very knowledgeable and went above and beyond to make my very 1st car buying process smooth, painless and easy.

Zack Redes

Always a great experience with the service department. Jordan is amazing so personable.

Betsy Marks

Really good. Quick service. Provided rides to and from work.

Lawrence Carmon

Car looks great, staff very friendly and knowledgeable, front desk staff aways acknowledged me by name when i came to their office! Very please with results so far.

Nile Brown

Willie, Josette and Mark were the best people to work with. I am SOOOOOOOOOO Over Joyed with my car...I Highly recommend Jim Burke Hyundai

Carey Culpepper

Very couteous and were willing to haggle.The new car clean-up dept needs a higher standard.

sandra richard

Eddie Hicks is very nice and very up to date on the details of our Hyundai. Has been very helpful during recalls. Also pleasant and friendly when car needs serviced.

Emily Haslett

Brian Christopher is AWESOME…so easy to work with, I would recommend him to anyone!

Sherrie Thompson

I was very pleased with the service process and with Eddie, my service technician. I can say that I have never had a bad experience in regards to a service update.

Dashanae Milner

Very good community service! I drove off the lot with a brand new car the same exact day I went. Mr. Jessie was a very big help!!!! Thank you.

Denise Hill

Great Service!!! Mr. Black was very knowledgabe, patient, and friendly. I will definitely purchase my next vehicle from him.

Jennifer Bass

Phenomenal experience. No high pressure sales. Treated with respect and encouraged to purchase the car that best suited our needs.

Patricia Carden

Eddie was very helpful. Explained all work that was done and work that needs to be done. He was friendly and courteous. Will definitely recommend him and Jim Burke.

Will Jetton

Willie was amazing!! He did everything I needed to get me into a very affordable vehicle!! I'll definitely be back!!

krishaun davis

A wonderful experience, they were also very quick and courteous!

Malinda Hubbard

Service personnel were fast, professional, knowledgeable. The issue with my vehicle was diagnosed and fixed within less than 3 hours time.

Tanena Evans

GREAT customer service!

Lee J

Very friendly customer service, but a little disorganized.

dorothy thomas

Jim Burke Hyundai is a great place to get a car Tony take his n da rest of the team to I love I would have them ten stars

Kristin Harper

Billy Kimbrell was very helpful, listening to our preferences and patiently answering our questions. We drove away happy in our new Tucson!

James Weatherly

The Hyundai service team was kind enough to schedule my service on the same day I made the call and provided details of inspection along with services provided that day.

Jaylen King

Awesome service! Got my vehicle back and it looked amazing! I would definitely recommend to anyone!!!

E Pickett

Great overall customer experience and my car was well taken care of. The only thing missing was a car wash post service.

Donta Jones

I HAVE BOUGHT 2 SONATA SPORTS SEDANS FROM THERE.A 2017&2018. MS.JOSETTE RICE WAS MY SALES LADY. SHE WAS SO KIND&NICE TO ME AS USUAL... THE MANAGER WAS ALSO KIND&NICE. (ALL)THE SALES ASSOCIATES AT JIM BURKE HYUNDAI IN BIRMINGHAM,ALABAMA WERE AWESOME&ABOVE AVERAGE AS USUAL!!!! SIMPLY FABULOUS!!!!! MR.DONTA.P. JONES

Lisa Schroeder

We bought 2 very gently used Hyundai’s. Our sales person was extremely helpful, informative and patient.

Debbie Brazeal

Always courteous and helpful. They did not find cause of car noise. Started making it again after I left. Will bring it back when noise starts back

Rachael Leonard

Great salesman! He actually enjoys helping and satisfying his customers. Best salesman I've ever worked with

Kiesha Carson

They're a fast accurate customer service outstanding..

Bernita Patterson

Windell Williams is an excellent salesman. He was very patient and took the time to explain all of the car features.

mj capote

The attendant I had was very good and I appreciated his efficiency. The waiting area is much to be desired and seems somewhat disorganized

John Flemming

Awesome staff, very friendly and knowledgeable. Would recommend to anyone looking for a great new or used car.

Latasha Williams

I totally am satisfied with the car & the service I received.

Donald Richey

Quick and easy sales experience. Great stuff, and quick responses to questions.

Brandon Renda

The service was completed in a timely manner and with the utmost care.

Sherian Adley

The people there are extremely,nice and patient and they make sure you walk away with something you like.They relieved my pressure of asking anyone for a ride anywhere.

Wil Tate

Great salesmen and service. :) I would recommend Wendell Williams. He's your go to guy for the right vehicle.

Mario Owen

Your salesman Wendall Williams was great. He was very knowledgeable on the two vehicle's we looked at.

Jerry Moss

I was pleased with the selection of cars, the sales people and management.

Kleindienst Adams

Erica Holmes and the entire Jim Burke car purchasing experience was outstanding. I will definitely be back

Deandria Cameron

Billy kimble is great!! He and his mangers worked with and got me in a car I love!! I recommend them to everyone!! Thanks billy

ShaLonda Underwood

I lost my keys and called all around town for a replacement. Jim Burke was the only one with a reasonable price who had my certain type of key in stock!!

Kendall Jennings

The best service ever! First time customer and will definitely be returning. AJ was so nice and accommodating!

Charles Chancellor

I have been doing business with this dealership for over twenty five years. The Hyundai dealership at Jim Burke is the best when it comes to respect, courtesy and understanding the customers need and successfully meeting them. Great people and great to do business with.

Julie Levinson-Gabis

Eddie & Team provide great service. Thanks, Eddie, for getting me in quickly & for providing a coupon for my service.

John Cobb Global

I enjoyed my experience with Josette Rice at Jim Burke. She was very knowledgable and made the process easy.

Rita Carmichael

Love my new car. Jim Burke and Bill Kimbrell was awesome to deal with. Best experience ever.

Sonny Pritchett

Excellent customer service and attention to detail

Demetra Harris

Willie Holley was so nice...He had a great attitude the entire time I was there...very helpful...I would definitely come back and refer a friend!!!

Robert Crenshaw

Eddie is always excellent when assisting me on my car and the up keep of the maintenance thank you very much Eddie & the Jim Burke staff!!!

Survornia Key

It was the great.experience.Adrianne and Greg was good to work on helping.

judy gamble

Bought my car from Jodi at Jim Burke Hyundai.I am completely satisfied. Very professional.I would highly recommend Jim Burke !!

Tracie

I received excellent customer service from Wendell Williams..he was very patient and allowed me to decide on my purchase at my own n pace..I will buy again

Joe Maize

Great experience! Wendell Williams helped me get into my new care wonderful customer service!

Karen Harness

John Cruise in the Service department went above and beyond helping me my Subaru. Excellent service!

Jamaul “Jay” Pollard

First class dealership experience and a very professional and knowledgeable staff, it's the best of both worlds, what an awesome team! Go Jim Burke Hyundai!!!

Daphne Jones

Great experience! They really worked with me to get my payments where I needed them to be. Thanks!

Zachary Paul

Manuel was great!

Sarah Rezonzew

Great service every time I bring my car into Jim Burke. Thank you!

Philip Riney

Josh and secretaries took wonderful care of me and did an excellent job on repairing my car.

J M

Go see Brian for a Hyundai. Great dealership. Great down to earth people. I highly recommend you go if you're looking for a car.

steve jackson

They were able to fit my car in at the last minute and get it back to me the same day.

Brandon Renda

Great and timely customer service.

Scott Douglas

I like the routine maintenance at Jim Burke, mostly still being “routine” after 100,000 miles on my Hyundai Santa Fe. Few surprises make all the difference.

Caleb Beasley

Very good and knowledgeable staff. Very courteous and quick with repairs. Need 10 stars instead of 5.

Cory Spradlin

Had a great time looking at used cars with Darius. I'd highly recommend him to anyone looking for a new car.

David Cataldo

Professional shop, courteous staff, and excellent results! My car drive away with a smile. Thank you guys.

Barry Brannan

Brian Christopher is flipping awesome. In & out in less than an hour. Good people, great service 👍👍👍 …

LATOYE THOMAS

Great service and friendly staff

Vicki Cline

Eddie is super nice guy. Very professional.

Deanna Allen

Great dealership. All employees I have dealt with have been exceptionally friendly and helpful.

Mary Dixon

Great customer service!!!!! Love Love my new Hyundai Accent. Thanks, Tony Vines.

Christina Adams

LaDarius Brown listened to what I wanted and found a car that fit me perfectly and I absolutely love it! I'd buy another car from him next time I need to!

Sandy Stern

Time expected to be finished was what they told me. Unfortunately,they could not complete all the repairs today. I really think that they needed to wait until they could repair all things at the same time.

Robin Steele

Had a wonderful low pressure experience with Billy and Mikey. Thanks for all your help. I love my new Santa Fe!!!!!

Edward Allen

As always, prompt and courteous service, no surprises and minimal wait time.

Dede Bailey

It was a great experience and I love service department at Jim Burke Hyundai.

Curtis Marshall

Great customer service. Thanks Mr. Eddie Hicks. God bless.

Janice

They are great! Especially Brian! He is awesome!

Tae Alexander

Purchased a 2020 Hyundai Santa Fe’ through Brandon Blagg. He was excellent from the beginning to the end. He made the process easy. He explained and demonstrated things to us in a way that most others might have not. Although the sale was important, to him he showed just as much concern about driving away in something that we wouldn’t regret. The atmosphere was nice and welcoming. Not boring at all. The staff was friendly too. In the end Brandon wouldn’t stop until the last tire received its shine. Thanks a bunch!

Cielita Richardson

Great staff Walked in to everyone asking can they help me And the waiting area is excellent Did not wait very long at all

James Milio

They were great at quick service, I would recommend Jim Burke to friends.

Gloria Jones

Jim Burke has always been super helpful , and made sure that my needs were met .

Agee Richardson

I can't say enough about the awesome staff in the Jim Burke Hyundai Service Department. Rusty, the Hyundai Service Department manager, has been very attentive to my automotive needs. When there was a way to hold the manufacturer's accountable for repairs associated with their recall, this service manager had no problem going to bat for me. Although my first impression of this establishment was not a good one due to lack of communication, my final impression is the one that REALLY COUNTS! I feel so blessed that these were the guys: Rusty, Eddie and Justin that tended to my 2013 Hyundai Sonata and me when my car just STOPPED RUNNING on the interstate. It took about a month to get my car fixed right, but they have stuck it out. I am proud to say that my blue-silver streak and I are on the road again tearing up the highway!!! Adrienne Richardson from Birmingham is your #1 Fan!!!

Stu Feldman

Great service from everyone at Jim Burke Hyundai. Special thanks to Eddie and Carol

Bonnie Sult

They provide good service. It would be wonderful if there was a location further south of Birmingham to go however.

Sarah Marie

Great Experience and smooth process with the help of Dee Brown!

Terria Hall

Very quick, detail and very professional. See Jordan Cook for your car care needs

Cassandra Pringle

Friendly Staff easy finance company good bad or no credit come in walking leave out driving..Go see Vedo Hill

George Adams

Excellent I was in and out in 45 minutes.Eddie Hicks was most attentive and efficient.

Marshay Snipe

Great , didn’t take long and all the guys where really nice , waiting area was clean and the restrooms as well .

Ray Holmes

Very helpful,and prompt

George Durden

Eddie did an amazing job for me and I will be forever grateful.

Anne Lorino

Very friendly and courteous Honest about how long and how much it will take to work on vehicles

Donzella Walton

Excellent customer service from my salesperson, Josette Rice and Finance Manager, Melvin Raymond, Jr.

Adam G

Very professionally, prompt, customer friendly. Will be back for any service work I need!!

Jackie Boohaker

Friendly and quick service. Very thorough. Waiting room is very accommodating and comfortable.

Amy Pittman

Friendly, honest, and easy to work with—would recommend this dealership.

Terri Longfellow

Fast, makes recommendations on service and/or repairs, but no pressure to complete task immediately.

Ronda Collier

Great customer service. Loved the service advisor so helpful.

Philip Naro

Jordan Cook and the service manager -Danny- were great and very accommodating

Leigh Ann Lazarus

Jo was great. She was really nice and easy to work with.

TommyB 35242

Eddie Hicks is a pleasure to work with on keeping my 2014 Santa Fe serviced.

Andrea Thames

The service guys are always to attentive and personable! They are always so nice!!!

Antoine Edwards

excellent experience and great customer service with salesman wendale williams. highly recommended....

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