Reviews of Jerry's Toyota. (Car Dealer) in Baltimore (Maryland).

Jerry's Toyota

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288 Comments

Car dealer

Toyota dealer

8001 Belair Rd, Nottingham, MD 21236, United States

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Information of Jerry's Toyota, Car dealer in Baltimore (Maryland)

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Reviews of Jerry's Toyota

Alex Cvet

This place truly deserves 5 stars. I’ve never bought a Toyota before but the supra stole my heart. My man Jonathan helped us out, he’s the epitome of a great salesman. Genuine, personable, and helpful. The culture here is fantastic, everyone was a pleasure to work with. Toyota’s build quality has become so fantastic over the last few years. I definitely recommend this place and my guy Jonathan.

Diane Swintek

My recent (01/2022) service experience at Jerry’s confirmed for me why I chose them as my provider. Jennifer Standish listened without interruption. As I told of recent experiences with the car and service I would like. She kept me informed of progress and cost estimates. I don’t know about you but I dislike a surprise with the bill. At Jerry’s there is no chance if that kind of surprise. Jen discussed each item and option with me. I opted for leaving my car overnight and did not worry for a minute. I have only had good, even great, service at Jerry’s. My Prius’s will visit there when next the need arises.

Janai Cherry

This review is for Mr. Jonathan Sanders who helped me purchase my first car! 1000/10 experience. Mr. Sanders explained everything to me thoroughly, helped me explore all of my options and even came in on his off-day to assist me. His service was impeccable and he also told great jokes lol. If you ever want a car, new or used please go see him. :)

Abu Rustam

I bought this Toyota RAV4 almost 7/8 months back and did not write a review since I was waiting to get observe the condition of the car. So, we bought this around $10k and dealership gave me 3 months warranty and the engine sign came up after 2 days of purchase. So, I call the dealership and spoke with the sales person DJ who advised me to take the car over there. I drove an hour and it was Magical experience. They kept the car and gave me another vehicle for temporary use and I drove back. Two days later I got the call and returned the loan car and got my car fixedd. The way the dealership and salesperson DJ treated me it was Total Professional with a humane touch!!! Used car will have problems but this dealership, they does take care even after sales. Strongly recommend and will definitely visit again and special thanks to salesperson DJ!!!

C O

Fletcher was my sales person, my first encounter with him was friendly and professional, In fact working with this dealership everyone there was courteous and professional. Fletcher did not waste anytime getting me in the car I wanted, which was a 2018 Toyota RAV4. I am very satisfied with the service I received and recommend buying from Jerry’s Toyota.

Karen Myers

Great experience. Always friendly service. My salesperson Fletcher Dixon did a fantastic job of getting me into the car I wanted at the best deal possible. Thrilled with my new 2023 Highlander Limited!

Sharmaine Morre

My brother-in-law bought his new car here today, and Herman was wonderful! He was very patient with us since my brother-in-law was still undecided on which one to buy. He tried to understand what my brother-in-law’s priorities are and calculated the numbers for the different cars he was interested in. Even after being at the dealership for almost 3 hours, we never felt pressured or rushed to buy the car.

Marsha Dyer

Very pleased with the service received at Jerry’s. Everyone was very helpful and considerate of our needs. Raymond the mobility salesman took his time to truly assess the needs my husband had in order to determine the best device for our needs. Kristen in the service department kept us informed of when the new seat would be installed and ready and Joe the technician was very patient as he explained to me how the new seat worked. Thanks to all for helping to relieve the stress of our needs much less. Marsha and Charles Dyer

Nick Kaywork

Got a next day appointment and my car back the same day. From taking my keys to getting them back every person working at Jerry’s service was focused on my customer experience. I received detailed explanations of all potential repair and service options my car needed along with estimates for the cost of each. I was able to get a drive from the dealership to a local car rental place. Phone calls and text messages throughout the day. I regularly work on my own cars. I liked feeling like my business was appreciated at Jerry’s. Thank you.

Jose Martinez

Dropped off my van for an alignment scheduled for 8AM, as of 2pm van wasn’t ready and the service manager Neal was very rude as if he was racially profiling me. Son Tyler wasn’t any better. Parts department and store manager Matt made things right! Thanks Matt

Meara Meara

Overall, my experience was great. I went there without a car and walked out with my first car in my own name at 22. Rodney was amazing. He really really help my mother and I and was very patient with us. He explained everything to me in a way that I could understand as a first time care buyer. He really worked with us and met us where we were throughout this process. I would definitely recommend him to someone.

Naveed Ahmed

My salesperson was Jon Reiner. He was awesome, professional, and the best experience at Jerry's Toyota with Jon Reiner! I had been looking for a sienna for my family and Jon Reiner worked with me to get me into the van I wanted. Super patient, answered all my questions, and above all making sure I loved my purchase and felt comfortable during the whole process. This is my 2nd car getting from Jerry's Toyota, and Absolutely loved my experience and hope to work with him more in the future. I also want to thanks Jimmy for all the paperswork he completed, and showed me all the options to get me all the benefits for my sienna to make sure i get the right benefits so that i dont get into any issue in the future. It took 3 months and I am finally getting my sienna XLE 2023 today!!! So happy and super excited. If you're going to Jerry's Toyota just ask for Jon Reiner!! Thank You.

Shelby Tuck

Wonderful very smooth purchase love my 2023 Camry Toyota Hybrid I got today only thing I was told I was getting a full tank of gas and had less than half a tank and my trade in had over half a tank

Jazmin Colbert

I purchased my car here 2 years ago and have been coming to get my service done every time. Skylar was super nice and although the wait was lengthy, I feel confident knowing that my car was inspected and is in prestige shape. Thanks Jerry’s for always treating me like a #1 customer. My only quarrel is that the charging stations don’t work and my phone was dying so I had to sit for an hr and a half without charge. So bring your charger if you have to wait

Jimmy Patsos

Absolutely fantastic. Five star from the minute I pulled up. Kris was sensational. Matt the GM true professional…helped get across finish line. Jimmy in paperwork finance was excellent. Exceeeded expectations and now I get free oil changes ..car washes and coffee with a huge TV while I wait. Really blew me away. So impressed

Lisa Gantz

I had a great experience while shopping for a vehicle at Jerry's Toyota. My salesman Mr. Stuart was very friendly and outgoing from the time I arrived for my appointment until the buying process was completed. There were no surprises during the process. I am a Pennsylvania resident, but it was well worth the trip to Maryland. I received a great deal on my vehicle.

Ambur Kaufman

From the moment I walked in I knew what I wanted, and Paul and his team made it happen for me. I never felt pressured or swayed, I felt heard and respected. I’m so grateful and excited to finally have been able to purchase the vehicle I’ve wanted for the last decade!!! Thanks Jerry’s Toyota for your exceptional customer service and care!!! Paul even carried my baby carrier for me whenever we had to walk to another room and to the car!!

George Blevins

Tyler was pleasant and helpful during this visit. I bought this car 13 yrs ago from Jerry’s. Always had it serviced there. Like the detail given in the inspection. Since last year cost has risen considerably. Also this took twice as long as normal.2 hours vs 1 hour in the past (as I remember). These are the reasons I gave 4 star vs 5 star. I consider Jerry’s top rate.

antoinette thomas

My experience here was timely & great. I was give information on my vehicle that needed to be done & about upcoming maintenance that will need to be done. Everyone was friendly. Amanda was amazing! She explained everything to me & made sure I was good with everything. Amanda is simply awesome!!

CaMVP5

Overall experience wasn’t bad but it could’ve been better. In my opinion being a good salesman requires a bit of finesse. So when you have a customer that may be hard to deal with or is questioning certain things about a car they want, a good salesman should show patience & be able to do their best to answer questions. Salesman i had, Fletcher, i dealt with for 2 days & i went back to him the second day because i could tell he was a solid guy but just make sure you don’t steer a customers away from buying a car just because they are trying to clarify & ask questions. At the end of the day my experience wasn’t bad & he got me the car i wanted & if i could I’d maybe give another half star.

Tawanda Fleming

Yolanda exemplifies excellent customer service and expert knowledge in the automotive industry. She is friendly and professional in every way. Yolanda always goes above and beyond for her customers. It is a pleasure having Yolanda as my service advisor. I appreciate her care and concern with addressing my immediate and pressing automobile needs. Yolanda is an valuable asset to the Toyota team!

Barbara Palmer

I have been having my car serviced at Jerry's Toyota since 2007 and have always been pleased with the service and the professionalism of their employees. However, due to a computer glitch they had in December, 2022, a service appointment I had scheduled had not been entered in the system. I brought this to the attention of the Service Manager, Jessica, who provided me exceptional service. Needless to say, she apologized and offered me a chance to reschedule the appointment to a date which would work for me. Of course I did that and Jessica was actually waiting for me when I pulled up. She provided me with such fantastic service and made me feel like a valued customer. Hats off to Jessica! I hope Jerry's Toyota realized what a valued employee they have.

Cynthia Brooks

My experience at Jerry's Toyota with my Salesman, Khalid was great! Khalid is the BEST! His professionalism, knowledge, integrity, and conversations helped take away all of my anxiety of buying a car. Most all, not only did Khalid help me get in a new car, he put me in the car I wanted and not just any car. I give my overall car buying experience and Khalid a 10!!! Thanks Khalid and Jerry's Toyota Staff for all that you do.

Britni Belle

Went in looking at purchasing a car and had the absolute pleasure of being helped by Khalid. He is an incredibly patient, nice, and professional person to have in your corner when purchasing a car. He was not pushy and asked great questions to help us try to find something we were looking for (woth honesty). FYI for those that may benefit from the review- not a whole lot of selection as cars are being sold VERY quickly but this is not his fault (just be open minded when looking). We would recommend him to anyone in the market for a Toyota!

Jade Perry

Wonderful and professional staff; Herman made sure that we had a smooth process and was making sure we were good from start to finish. He worked with us to make sure we got the best deal and made my husband’s first car of the Toyota Camry purchase was a great one!

Donna Boone

Staff was very helpful and friendly. They gave me a car to drive until my car was delivered. Great volume of vehicles to choose from. They put customer service first, I was very satisfied with all employees who helped me but particularly with Herman Jones, my salesman that gave superlative service and attention. Dr. Donna Boone

Ashley Avena

Skyler was an absolute pleasure to work with in service! She made the whole experience as transparent and simple as possible. Service was performed in a timely manner and they took great care of my 4Runner. Highly recommend jerrys Toyota for sales and service!

Randall Parker

My car buying experience there was great. My issues have always been with service. You make an appointment and wait times for an oil change are hours .Today over 3 hours. The oil changes are only free with your vehicle purchase if your time has no value.

Amanda Yewell

I made an early appointment to have an oil change at Jerry’s and everything went smoothly. Ryan was professional, extremely courteous and honest about the wait time. Service was completed within an hour and a half. Overall my experience was very pleasant and I have zero complaints.

Christina Kearns

Ed was super helpful and available from start to finish. He ensured all of my questions were answered and helped speed up the paper work process. He provided helpful tips and information regarding the process. Ed had my best interest in mind. I was in and out of the dealership within 2 hours.

Carl Robertson

Recent service visit for my 10k Service on my 22 RAV4 was terrific. My Advisor Yolanda was incredible. Very friendly and cheerful. She kept me informed and had my maintenance service done in about 35 minutes. Awesome Service! Thank You So Much, Yolanda!

Heather Johnson

Jonathan Sanders was so great to work with! He made my entire experience pleasant and was wonderful in helping me find my dream car! I felt extremely comfortable, didn’t feel pressured and am absolutely IN LOVE with my vehicle!!!

stacye giallousis

I’ve been taking my vehicle to Yolanda for 9 years in Service. She goes above and beyond. From the time i drive into the lane til the time I pick up my vehicle she calls me with status updates on my vehicle and explains everything thoroughly. Everyone is so kind and greets you with a huge smile. Thank you A++++++

Jyoti Chhetri

It was amazing 👏 experience. I went there just to browse some car options and ended up with buying one right away. Herman gave me great offers and flexibility in terms of my car needs and payment. Everything went easy and well. Great customer service 👏 👌 …

Vasquez19781

Jonathan Sanders went above and beyond to get me in my dream car, a 2023 GR86 Premium MT! Just picked it up today and all I can say is WOW!! Thanks, dude!!

Thomas Tompros

I’ve been taking my Toyota's for service to Jerry’s Toyota for 20 years, they always exceed my expectations. Competent, friendly employees make it a great experience every visit. The work is always done correctly and when I pick up my vehicle it is washed & looking brand new. Take you vehicle to Jerry’s for service, you’ll be impressed !

Merhawi Kibron

I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Stuart was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.

MrsDemby Demby

Mr. Fletcher was my Sales Person and if I had to buy another vehicle, he would be the one I would request to work with AGAIN! He was kind, funny, respectful, courteous and definitely went above & beyond. He and the sales manager both ultimately made sure I drove out of there in my beautiful Ruby Red RAV4…a very happy & satisfied customer!

Chris Capaletti

My 4Runner hit 100k so I took it in for routine maintenance and an overall checkup. They found a few things that needed work and got it done quickly. My 4Runner feels and drives noticeably better now. Thanks!

Dr. Danielle R. Green

Kris was amazing! Kris was very attentive and ensured that all of my concerns regarding my vehicle were addressed. Please make sure that Kris is the person I’m working with every time I come in to get my car serviced. Happy Holidays!

Allie Delgado

For a few days Kris from Jerry's Toyota on Belair Road worked hard to get me into a brand new 2022 Toyota. I hope they know how much I appreciate all his hard work and commitment he showed to make sure I walked away with a new car. I plan to tell everyone how they should come see him at Jerry's Toyota. I hope to bring you more business . Update: 6 month maintenance service done today and they are so nice, helpful and quick. Thank you Ryan Paul for your assistance today. Also want to thank Kris again for working so hard to get me in my 2022 Toyota Rav4.

Debbie L

Yolanda is excellent to work with. She keeps me informed of what is going on and all services completed and/or needed on my vehicles. She is a welcoming honest, friendly, pleasant and patient individual. It has been a joy working with her.

David Perry

Kylie was fantastic. She is kind and professional, as well as patient. The service was performed in a reasonable amount of time allowing me to miss the rush hour traffic going home. It's awesome that Jerry's offers evening service hours.

Jacque Law

Friday 1/27/2023 my 2006 Toyota Corolla needed ER diagnostic and brake service. I arrived early afternoon and my Service Advisor was Jennifer Standish who was very pleasant and professional. All work was completed within a few hours same day. Very grateful and pleased with service I received. Thank you 🙂 …

Jay Vancil

The service was fine I guess. It was my 4th service maintenance on my 2020 RAV4 hybrid (16k miles), so I had to pay for the tire rotation part but not the rest. I did have 2 issues with my visit though. 1. I asked Amanda to have the techs inspect the hybrid power cable as I have read online recently that they are deteriorating with higher mileage Toyota hybrids (also the source of a class action lawsuit in Canada at the moment). I was told that if there are no errors reported on the dashboard then it's fine...fine, I get it, I am in IT so not everything needs to be done cause the customer wants it done...but maybe from a customer service standpoint she could have just appeased me and told me the techs would have a look for me. I will just inspect it myself before my upcoming road trip. 2. I also asked Amanda about extending my service contract since my car only has 16k miles but is now over 2 years old. The brochure on her desk was apparently for older cars, and "someone from finance can help", "in at 930". This was at 8am...so I did leave without extending my service contract, or without a brochure with costs since they are not listed online. I guess overall these are minor gripes, but I was quite annoyed this morning. I think next service I will schedule for later in the day so I can work with Brittaney again, never left annoyed when she is there.

Rukiya A.

My experience with Jonathan at Jerry's Toyota on Belair road was the BEST 🙌 . He made my end-of-the-year 2022 and new year 2023 excellent. He's patient, professional, genuine, and friendly, and he is not one of those salesmen that are all about the company's pocket. He ensured you, as a customer, were comfortable, confident, and happy about your purchase. I owe that guy some bouquets 💐

Mark

Took my Toyota Tundra for routine maintenance. Had an issue with my parking sensors that I totally overlooked. Mr Jeffrey Lee helped me out locating the the obvious problem. I appreciated his time and patience. Also I stayed at the dealership to wait for it and it didn’t take too long at all. In and out with a little wash to take the pollen off. On 8/19/2022 my 2022 Tundra was being serviced due to a recall of the rear view camera having a malfunction when putting the vehicle in reverse. Although I hadn’t experienced it yet I did experience the camera randomly coming on whilst truck was idle. Although I received a notice on my Toyota App about the recall I didn’t make an appointment. I was waiting to actually see the issue appear. But it was surprise to be called last week by Jessica to set up an appointment to have my truck brought in. It was easy to drop it off on the day before and pick it up the next day the work was complete. Also the convenience of having the shuttle pick me up to take me to the dealership was great!

Aleksandra Żuraw

Khalid was great. He was friendly, knowledgeable and the best with our little kids. He made the car buying experience as pleasant for the parents as for the kiddos. Our visit was fast, smooth and the atmosphere was very customer friendly.

Mary Emanuel

After buying used cars for years, I was a little apprehensive about buying a new vehicle. Khalid, my salesperson was so professional, friendly and patient in answering all my questions and addressing all my concerns, it turned out to be a great day for purchasing my brand new Toyota Camry. Thank you Khalid and Jerry's Toyota for a wonderful customer experience!

Sharon Thomas

I had brake work done a couple weeks ago. I took it back because it was making the same noise. Jen in service was a great help. Steve the person that worked on my car until he found the problem and fixed it I appreciate his help and kindness.

Brad Porter

Erick Moskos was our salesperson. Stress free environment. Shared information honestly. Little room to negotiate on price right now but that's anywhere you go. Most importantly, he HEARD us and then HELPED us. I would recommend Jerry's and especially Erick.

Charlene Hyman-Smith

My Service Associate was awesome! Very professional and knowledgeable. She provided excellent service and kept me up to date on the progress of my car. Thank you Amanda! My Service Associate was amazing! Very professional, polite and knowledgeable. She provided excellent service and had me in and out, in no time. Thank you Yolanda!!

Modupe Ajayi

My experience with Brooke today always is excellent. Smart , honest and dedicated to the job. Thanks Brooke. Also all my car @ Jerry's Toyota came through my salesman Mr Khalid. Am Greatful Khalid.

Gloria Roane

The experience was good. My car was not ready and one of the staff members checked on my car. Put some fire under the service crew. Informed me of the status. They washed my car and I was sent on my way.. Everyone was nice and friendly.

Jaye dent

I just purchased a 2023 from Jerry's Toyota on Bel-air Rd. I spoke with Willie. Great customer service best I had. Gave me what I wanted. They definitely did not disappoint.Best 52yr Birthday

Joann Phillips

Our Sales Consultant, Khalid de Lagarde, was great! He was so knowledgeable about every aspect of the car. He helped us get a better monthly payment and considered our needs. Took the time to show us where things were in the car such as how to fix the outside mirrors, etc. Great Sales Consultant

Tyler M

Jerry’s is an excellent dealership which offers the best selection of Toyotas in central Maryland. After unsuccessful visits at other Toyota dealers, Khalid and Ray and Jerry’s did an excellent job in getting my family a great car for a great price. Khalid was such a great salesman that my family will choose Jerry’s for future car purchases.

ANN “DIVA” FOREMAN

Thanks to Skyler for nice warm welcome and smiles. She always one step ahead everything went well for Me to get appointment so quickly was a joy. I need to TRAVEL ASAP . THANKS TO EVERYONE

Karlye Brockwell

Ashley and Matt has been absolutely amazing though the whole process from start to finish. With her help I was able to buy a car I only dreamed about for the last 4 years. Thank you both for everything. I'll forever be a customer 😊 …

Aaleah Godfriaux

I ended up with a nail in the sidewall of my right front tire on my Rav4 and needed it taken care of ASAP. One of the service advisors, Chris, got me in the same day. He was friendly and peppy despite it being 8:30 in the morning (which was admirable to me - I wasn't even awake enough to draw my eyebrows on LOL), and he had my tire taken care of within 2 hours of me dropping my vehicle off. Thanks Chris and Jerry's Toyota for providing such great service!

JACAZZA JONES

Took my new vehicle for (his) first oil change last week. Lobby was comfortable and accommodating, so I was able to plug in and telework while I waited - which wasn't long. Associates were friendly.

Sala Manique

Absolutely amazing! This place is by far the best place to purchase and service your car. I have been serviced my car for more than 4 years . They Always deliver a professional and impeccable service.

Michele Himmelman

Jerrys got my car in for an emergency repair. The job was done when they told me it would be done which was great. My car is running great! Very nice employees here. Yolanda was terrific!

Roland

Pleasant experience working with Service Advisor Amanda. Work was performed excellently as usual. I also greatly appreciated the shuttle pick-up service provided this morning.

Sandra Jewett

Khalid was very knowledgeable, honest, and helpful! He really cared about what I wanted and could afford. I could tell it wasn't just a sale for him! Not only that he got me an AMAZING car! Never thought I'd leave with the car I did!

Annie Yuill

This was the first car I bought independent of my husband. Jonathon Sanders is a pro salesman. The experience was good except I was confused about tag transfer and after repeatedly asking what I was supposed to do with the old tags, I was told new ones would be sent in the mail. I waited. As time ran out on the temporary tags, I finally went to MVA to turn in the old ones, thinking that was the hold up. After a lot of back and forth and frustrating discussions with MVA, service reps at Jerry's, & Jonathon Sanders himself the issue was resolved. However, instead of Jerry's apologizing about the mix-up and offering to put the old tags on my car for me, Matt the head of customer service at Jerry's said I was lying (!!!!!). Not sure why I would lie about such a thing. It was an unfortunate ending. Hopefully, the salespeople at Jerry's will learn to clarify details a little better.

C.

The service was ok, I wasn’t able to be accommodated to and from work due to the long wait time for the shuttle. I was quoted $89 for an oil change when I made my appointment over the phone, in store I was given $94 and when I came to get my car I was charged $104.90. I dropped my car off at 10am ,paid $20 to get back to work, walked home after I got off @4:30pm, only to wait for a shuttle that I never got to take because my husband got off at 5:30pm and was able to get me back to Jerry’s by 6:15pm. This was a very long and expensive day for me!

Anne Macharia

I was satisfied with the services accorded to me when I brought my car for routine service. Staff were kind, respectful and demonstrated that they know their job well.

Helen Murray-Miller

Jerry’s Toyota employees Yolanda was extremely helpful. I could not connect my new phone to my truck. She took the time to walk me through the installation. Thanks Yolanda!

Dan Drelich

We blew out a tire on the day after Thanksgiving driving from western Maryland to NJ. We limped to the closest Toyota Dealership (Jerry's). They took us in and in no time had our spare mounted and back on the road. Best part......No Charge!! I wish I lived closer and could use them on a regular basis.

Karen George

Had a wonderful sales experience. Dmitry was through, patient and handled everything in a timely manner. Everything was done in approx 1-2 hours. First time ever. Excellent sales experience.

Deborah Claxton

Your service was prompt, everyone was courteous and the work was completed in a short space of time. I was able to get on with other task for the day. Thank you and keep up the good work.

lynn french

Brought my car in regular maintenance and as no one wants to hear, you need additional work. But I must say the price quoted for work needed was more than I wanted to spend. The work was done the same day and under the original quote.

barry myers

First cat purchase here. I felt a little rushed to buy my car, but it was efficient. However, when I said I didn't want added warranty etc. They would ask why, and used scare tactics . I guess this a normal way for them to increase loan, commission etc.

Kathleen Canoles

Everyone there is very efficient especially our sales person Paul. We were in and out of there in three hours buying a new truck. It was a very pleasant experience on many levels Because I always find buying a vehicle very stressful. It wasn’t high-pressure. I do not like the fact that they pre-installed LoJack in the new vehicle for $1000 and you’re required to get it whether you want it or not. We really did not want it and it to drive the price up. Along with the fact that in today’s sellers market there is an additional above market fee that you have to navigate. I assume it’s everywhere when you buy a car in this market? Which is kind of crazy coming from a sellers market years ago. But that’s probably the way of the world. But in terms of having the inventory we wanted, the people the being very nice a-the process being efficient. Five Star! They have excellent service they provide to you after you buy the vehicle for a certain period of time I think usually free. It’s actually our second vehicle from Jerry’s . We just weren’t crazy about being forced to have LoJack or pay above market price for a new vehicle. But overall we love the truck and the deal was fair enough. It’s a crazy world out there right now with vehicles. So if you’re looking for a Toyota I would definitely recommend Jerrys but know these things going in. They also have something called Internet pricing for certain ZIP Codes. You might want to look into. But we do love the truck. We got a good interest rate. Overall pleased with the deal.

Danielle Hickerson

Even before my bankruptcy was discharged, Jerry’s was able to still get me in a vehicle. Dmitry displayed wonderful customer service in walking me thru this process. I would definitely recommend Jerry’s Toyota.

Steven

Great experience! Low pressure transaction. Kris really took care of us every step of the way with no “hidden” surprises. I would highly recommend Jerry’s!

Tere Mack

The used car sales was amazing, but I had to take my car in for service today at 8am and it is finished hours ago and I’ve been waiting for the shuttle to pick me up to get my vehicle .. It’s now 5:30pm where is this “courtesy shuttle”? It has not been a good day at Jerry’s for me.

Kiera Rowe

Great Experience ☺️ Walked In Rodney Greeted With Great Spirits And Help Me In Every Way He Could Didn't allow Me To Leave Till I Was Satisfied. Overall Felt Very Welcomed And Pleased With Customer Service.

Raquel Pereira

Jennifer was amazing from the moment she got my paperwork. She made sure that my experience with my first 5000 mile service appt went amooth from start to finish. Going over eveything that would be done to my vehicle during this visit. Jennifer and the Jerry’s team went above and beyond. Thank you!

Howard Garnes

Service was fast,Service advisor was beyond nice and informative about my car.This was a very pleasant experience. Thank you for taking such good care of my car and myself.The shuttle service was appreciated as well.

Tish Raines

Brooks explained everything, she called me to tell me more information about my car. When I called her to ask her a question on her answering machine , she called me back in a reasonable amount of time, She’s very easy to talk to and polite.

Jorge Banderas

In overall it was an amazing experience Verlyn was exceptional, very knowledgeable and willing to work with me in everything I needed to purchase a new car. Thanks you very much for your help i recommend and will continue to purchase cars from them for ever

Stephen Sprouse

Khalid is a friendly and helpful salesman. We just purchased our third car from him. It was a very pleasant experience. We recommend Khalid to all of our friends and family.

Michel Bossiwa

This is the 2nd time that my vehicle is serviced by Ms Brooke, she's fantastic and thorough even with a French speaker like myself. Recommend to anyone thinking about taking or bringing their vehicle

Florence Vaudreuil

Everything was great. For service of my car. I got a call from a person who said my car was ready but it was in the car wash so to me it was not totally ready. I had to stand by the door in people's way going in and out for almost 15 minutes waiting. Next time please call me after the car wash is done Thanks

Kwong Poon

arrived at 10:30am it took 2 and half hours to do oil change. it will be better to let me know ahead the job take that long. My car uses conventional oil, but was changed with full synthetic which Coste 20 dollars more.

Janice Hedblom

Jerry’s solved a problem of a tire notice resulting in removal of an annoying notice in the dashboard. They estimated a 2 hr service and had a 2:15 hr result pretty good and a gorgeous wash job. I have a 2017 Highlander and only 32000 miles and it looks so beautiful and all problems solved.• I can drive this auto another 10 years but I’d be dead by then.

lindy lord

Good communication. Time to wait is very accurate. Waiting room is clean and big enough. Ryan was friendly and right on target with finish time.

Patty Francis

My Toyota service was a good experience today. I had an appointment and service was completed in an hour. I've had my Toyotas serviced at Jerry's and I am very satisfied.

Fiel Angela Jose

When I got to Jerry’s Toyota, the people in the receiving area said I did not have an appointment. I informed them that I called to make the appointment a month ago, but they insisted that I was not showing up in the system. They wanted me to call and make another appointment, but the next available one was a month away. I asked to speak with the manager, but before I could talk to one, Yolanda asked me if she could assist me with something, and when I mentioned the situation, Yolanda told me to bring my car around and she will check me in. She even said there was no point in me coming back another day since I was already there. BIG shoutout to Yolanda! I wish more people in the service industry is like her.

Karen Brown

Excellent, customer service representative Kristopher knowledgeable about car malfunction possibilities and what may be needed to correct it. I would recommend others to take their vehicles here for service.

Alyssa Hancuff

Went in for service on my car, had a super easy time getting in and out quickly. My mechanic Corey was amazing and is the only one I trust to work on my car.

Darlene CLARK

RYAN WAS THE BEST CUSTOMER SERVICE REP. , I HAD THE PLEASURE OF TALKING TO. HOPEFULLY I CAN GET HIM AGAIN MY NEXT VISIT. HE'S AWESOME 😎❣️ SERVICE WAS REALLY FAST, THEY TREAT YOU REALLY GOOD, LOVE ALL THE PEOPLE THAT WORK THERE. …

Martha Massenburg

My experience with JERRY'S TOYOTA has been TOP NOTCH since 2019!! I recommend anyone searching for a car this is your place!! The staff is Eagered and Willing to Help!!!

Kathryn Higgins

The waiting area is beautiful and the staff was nice and professional. The wait time was long for what I was having done especially since I had an appointment. I appreciate the fact that they include car wash.

Francis Mason

Excellent dealer to buy or lease a vehicle. Khalid my sales rep worked with me to get a great deal and was friendly and knowledgeable.

John Silveri

Keith was great and very helpful walking me through the process as my first time buying a new vehicle. Very happy with my new Tacoma!

Alexander Eujenio

Excellent service good people i just bought a Toyota rav4 with them and Keith helped me from the moment I stepped in like a family member thanks Keith for making car buying a real easy experience.

Kathy Douglas

My appointment got misplaced but they were still able to fit me in and replace my battery. I really appreciated the shuttle service both ways!!! Everyone was super friendly!

Robert Bush

Had regular service performed on a busy day. A totally smooth process and was completed in a timely manner. And a good price.

Mary

Scheduled maintenance appointment went smoothly. They adjusted the air in my tires also. Car wash a plus.

Vincent Emmel

Kris is very professional and really knows his stuff. Love his honesty and down to earth personality. Definitely not your typical salesman.

Gayle Schindler

Very helpful I had to hurry to a dentist appointment and Jeff made sure the paperwork was ready and my car was brought up quickly so I could make it to my appointment.

Anthonia izagbo

Verlyn helped me purchase a new car and he explained everything i needed to know very well. Easy process. Thank you.

Keisha Brown

Will at Jerry’s Toyota was the best! Very professional, customer service was top mor h and they helped get us the perfect car!

H. Stephen Roberts

Jerry's gave me the appointment I needed, Ryan got me checked in quickly, and service was completed in my appointed time frame. Great service!

Tammy Howard

I love this place! Jerry’s Toyota is a great stop for you if you need a car or care for your vehicle. They give great customer service! The staff is very professional. I popped in to get air in my tires and it was all good that they actually washed my car too. They won’t let you ride dirty!!! Toyota cares and gives great service the facility is nice and clean also. I have no complaints when I’m visiting “my Toyota “

Stacy Staples

The sales and finance team at Jerry’s Toyota on Belair Road in Baltimore Maryland are by far the best I have ever encountered. I expressed my desire to shorten the time spent at the dealership, and Tommy Thomas in used vehicle sales made sure of it. He greeted me by name as I walked in the door. He was courteous and extremely professional. I provided him with everything he required prior to arrival, and Tommy facilitated the entire process smoothly, efficiently and expeditiously.

Larry Thomas

Comfortable and clean waiting area, and compassionate service staff make this my go to for my auto needs. Great experience with Brooke today. Was also entertaining to watch the giant TV being dismantled

Janet Tornabene

I had a tire issue that I needed to be checked out. The Jerry’s service staff was pleasant and efficient as they have been on previous visits.

Teresa Coulbourne

Bought a vehicle from Sydney at Jerry’s she gave us excellent service answered all our questions. Was a very smooth process. Actually the best we have ever had in the past from other vehicle dealers. We will definitely be back the next time around. Thank you Sydney.

Dorothy Smith

I'm Toyota Girl. All but one out of 6 purchase from Jerry's Toyota. When i say the customer service is EXCELLENT it is. Over the years, i have such greats as Huntley, Sheena, Yolanda, Herman Fletcher and now Ryan welcome to the gang. Many thanks to all the members who service my car. I have of yet to call and have a question about my vehicle and not be able to get an answer or referred to someone who could give me a answer. And not to mention those who do the financial part. Thank you for your continued Great Service everyone.

Rick Hunter

Scheduled service online - got to the dealership and was promptly greeted during the intake process. Jennifer explained everything about my service, she was both pleasant to speak with, and professional. I wish everyone had her personality! I will definitely continue to have my vehicle serviced at this location. Please give Jennifer credit for being such an amazing person to represent Jerry's Toyota!

latoya mitchell

Jerrys Toyota is the best dealership of all time. The service was very fast and exceptional. My salesman Yong was the best salesman I’ve ever met. He made it happen. If you need a car and have been turned by everyone else go see Yong he going get you done. Not one complaint about this dealership

Dulcinae Brown

My experience at Toyota was good. I was greeted by a young Man name Keith. Keith is professional, well mannered and patient. When I walked in Mr. Keith greeted me and my family with a smile. I did not have to wait for service. Mr. Keith and his manager worked with me to get the best deal to meet my needs. I also like to say thank you to Mr. Keith for taking the time to go on a test drive with me and my family.

Patricia Johnson-Kouyate

It would be nice if a car has an appointment and is there on or before time that the service department honors the customer’s time and get that car maintenance and back to the customer in a responsible and appropriate time. The customer service was good. The appointment schedule is waaaay off. I am sure the labor shortage is effecting the turn around rate to get the customers back their vehicles in an appropriate time. I will say that I do have a peace of mind- knowing that a certified technician gave my car a clean bill of health. This was most appreciated. Price was not too bad either. Thanks Jerry Toyota

Taila de Souza

Went today (7/30/22) and had a great service experience; the service rep (Jeffery Lee) was very helpful. Thought I was just getting an oil change today but thankfully due to the consistency of their multi-point inspection process they were able to catch that my battery was on its way out; the communication about this was excellent and I was able to get it replaced today before having to relive the nightmare of having my car unable to start in a lonely parking garage or lot somewhere. Prices may seem higher than other places, but one has to consider the value of their reliability and trustworthiness, especially as a single female taking a car in for repairs. I used the complimentary shuttle to go to the shopping center nearby and was able to get a lot of stuff done in the only two hours or so that it took for all the work on my car to be completed. I’ve been taking my cars in for service here since 2013 and wouldn’t go anywhere else.

Ryan Da Lion

Great experience. Took care of me quickly. Everything was smooth and the process was quick and simple. Listened and worked with my situation to get a good deal done. Honest with great service. Two things you want when being sold something.

Katarrinna Gause

Mr. Yong He at Jerry’s Toyota on Belair Road was fabulous. The staff got us in and out in a very timely manner, and everyone was very attentive and informative. I would definitely recommend going here if you are in need of a new vehicle!

Tamara Goldsborough

Tommy was very professional and honest with me. When he put some numbers together not just for one vehicle but for three. I test drove two out of the three and picked the ine with the most features. Tommy came to me after the test drive and said "I crunched some numbers and I think that its best if you get this one"! It was not the one that I wanted but the numbers looked better for me!! I told him "I need to make a smart choice and getting the one that worked out for financial was BETTER and SMARTER for me"! He didn't pressure me,however he did make sure that I understood what made more sense. As long as Tommy works there he has a customer in me!!! Thank you!

José Eduardo D. Tosi (Eduardo)

5,000 mile inspection - no cost expected. None claimed. Agent (Kylie) was great and helped me expediting my service as I had other commitments. She was great! Hoping the service keeps as nicely done as today!!!

Tina Reefer

Great service! Representative provides detailed information of any issues with car and there is no surprises with the charges.

Wanda Carter

This was my first time at Jerry's. A preservice check of my tires warned me of 2 potential problems. I was told because I was in for a recall problem the service would probably take 2 hours; it was just shy of that. The car was washed and paper mats were removed before I left. The waiting area was clean, chairs were spaced for COVID protection, and was relatively quiet. My only problem was it was too cold for me.

Cecilia Adeoti

I had a great experience with Ryan Carroll today 9/02/22 when I missed my appt. Called in but there was no record of my appt on the system nor record of me talking to anyone which was weird. I called back again to see if I could get to speak someone else who could help and fortunately for me, Ryan was the help, he urged me to come on in, got all my services done and was also provided transportation. Keep being you Ryan Carroll, you’re a great man and I appreciate your help, you’re a great asset to Jerry’s Toyota. Heads up, anyone needs help in Jerry’s Toyota, don’t hesitate to ask for him, he’ll get you fixed.

Robin Robinson

Jerry's Toyota... got those deals, went in to get Service Maintenance done on my 2017 Highlander. LQQK ED around on car lot, drove off the lot in 2021 Highlander 4.9 percentage rate ⛽🚘 Go! check "em" OUT!! Love the Gray... pretty 🔥

Edie Milligan

I'm always able to be seen in a timely manner. Kristofer keeps me informed throughout. The work is well done.

Kelly Duarte

Had the best experience with Rodney in used cars. Very professional, courteous, and right there to help me with the car I was interested in. He took the time and care into all the transactions. Awesome!! Highly recommend if your looking for a car!

Vaughn Hewes

Jennifer did a great job with me and my wife's cars. We had an 8:40 am appointment with the Camry Hybrid. Got tires rotated and oil changed. Brought my Prius in 10:40 to switch cars. Git the same thing done, but told me I needed to plan to get motor and inverter coolant changed, coming up to 100,000 miles in 9 years. Also need to get spark plugs changed, front brake pads replaced and rotors honed down. Also 3 of 4 tires need replacement soon. All in we're looking at $2k, maintenance. I've setup 1 day to take care of all but tires and alignment. We'll save that for the fall.

Smith Kathy

My 3rd RAV4. And purchase from Jerry’s Toyota. Great experience bought my vehicle from Khalid. Very good salesman. Helped show me the vehicle and all the new technology and how to use it!!!

Suzanne Opdyke

Mixed emotions on this service! Waited 10-15 minutes in service line outside while elderly lady struggled to give information to a very patient worker, another 10 minutes at an empty desk waiting for employee who was on a vape break who they paged overhead and texted with no response, and on way home a broken off piece from under driver car seat rolled out from under! I have a call in now to see if they will repair it! We live 35 minutes from dealer so it’s very inconvenient to get rides to and from! If car wasn’t under warranty I would not go back!!!!

Paul Botzler

Service lead by Neal and his body shop staff was excellent. Good communication and results!

Kevin Lohrey

Yolanda from the service sales team was awesome. She was pleasant, polite, and very communicative during the repair process/recall maintenance on my 2018 camry. I always have a great experience when dealing with Jerry's.

Patrick Butler

It’s the experience you hope for when buying a car. Very professional, knowledgeable, resourceful. Tommy exudes the excellence that Toyota has been thriving with for decades. Trust me, take an Uber when you go see Tommy. You will be driving out of there with a smile on your face 😉 …

Danielle J Moore

I mean it's a Toyota, you can't go wrong! No but really, this is the 4th Toyota I've purchased from this Jerry's in particular. I was online shopping trying to find a dealership with new vehicles that were ready to be sold opposed to having to wait months for it to come in or deal with ridiculous mark ups. The moment I pressed the button to inquire about a Camry SE, I received an email and a text from my old sales associate JoJo (Jonathan). I knew it would be a sealed deal as my 3 prior Toyotas were purchased from him. JoJo told me that they had the vehicle on the lot and to visit asap. I went to the dealership 2 days later and the car was there as he promised. JoJo and his manager Chad (Chad was such a sweetheart) worked their magic and truly looked out for me. I drove away in my new Camry SE, with a car payment in the price range I requested. I didnt have to haggle with them, or settle for a vehicle that I didn't want. I got exactly what I came for and received better financing options thanks to their special interest rates for qualified buyers. My transaction was super smooth from the moment I walked in the door. I cant forget to mention salesman Paul and Financing Manager Ray were so helpful and kept me laughing while I waited for my vehicle to be cleaned and ready. I was there a little over 2 hours total. Simply put, Go to Jerry's Toyota! Ask for JoJo or Paul and tell them I sent ya! You won't be disappointed!

AK

Great communication and customer service! Tyler and the service department went above and beyond to replace my tires quickly. I had peace of mind that my car was in good hands.

Morris Carpenter

The service team took good care of my car. They got the job done, and got me back on the road as quickly as they could. The service writer I met was Amanda. She was very professional, and it was clear she knew exactly what she was doing Thank you, folks. I'm sure I will be back.

Tracy Bollinger

Fast professional service. Service Adviser said service was running hour to hour and a half. My car was done in 45min. Pleasant surprise! Car wash looks great as always.

Johny Anderson

This visit was better than my previous service visit. The tech during my first service visit said my window scraping is an issue with all new Tacoma trucks, and to just monitor it. On this current visit the technician said it was not normal and fixed it. He also heard the same noises I heard when driving and identified the issue and ordered the right part to fix the truck.

Joe Montoya

Professional, knowledgeable staff. I trust that they will keep all 3 of my Toyota’s running for a long time that is unless I get the itch to trade sooner for New Sequoia

Cheryl Moore

I made it in time of the “grace period “ because of the rainy weather but I was assisted immediately and was told that my car would be taken care of immediately. A tire rotation and safety check was done with no charge because I bought my car from Jerry’s Toyota! Thank you!

Chris Jimenez

My experiences here have been very pleasant. Bought a car here earlier this year, and they were very clear and straightforward. Same for the Service. Always straightforward and never a hassle.

Rachel Flint

Yolanda for president! All joking aside, Yolanda was an absolute pleasure to work with. Overall, dropping my car off at Jerry’s for maintenance is so easy and always fast. Just keep doing your thing , Jerry’s Toyota.

David Brockwell

Purchased a Camry completely on line/on phone with the help of Matt and Ashley. I would highly recommend giving them an opportunity to serve you and assist you with your next vehicle purchase!!

G Brooks

Service department staff was friendly, professional and kept me informed throughout the process. Thank you Jeff for making my first experience with Jerry’s Toyota a pleasant one.

Kelsey Mclaurin

It was a smooth and efficient process buying my new car. Verlyn was professional, helpful, and kind. Excited to have my new Toyota Corolla!

T Johnson

My service advisor, Jeffrey was great. He explained what the problem was in detail. He was very courteous and knowledgeable.

Fawn Brunson

The service was completed at in a timely manner. Really good customer service. Love Jerry’s Toyota and my RAV4 hybrid plug-in!

Tammy Patrick

What a Great experience!!! The staff were courteous, customer service friendly, professional and well dressed. Salesman, Dmitry I thank you for assisting me. I wish you much success 🙂 …

Mari D

Service here is always excellent. I bought my car there in 2015 and have been treated well with every visit. Get on down to Jerry’s!

Marisol Berrizbeitia

Kris was very helpful and patient. It was a smooth and nice experience having someone like him solving problems with my vehicle. Thank you !

Lexie Hopkins

Great experience most definitely a great help giving me the finance i needed, especially the way my credit score was.. Highly recommend Jonathan., Great guy.

Bunni White

They got me thankfully, (even thou I was 15 mins late due to missed alarm) and the service was still done in a timely manner. My car care specialist, Ryan Paul was a pleasure to work with. He was pleasant, polite and knowledgeable. I've never had a bad experience there.

Mary Scott Casey

Yolanda was very pleasant and helpful 😊! I hope Jerry's know that they have a wonderful associate working for them . She explained everything perfectly and was a joy to talk to. …

Muriel Larrimore

Everything went smoothly. I read a couple chapters in my book while I waited nice comfortable seating and had a coffee. Thanks for your service.

Alejandro Garcia

All the staff were very friendly and knowledgeable, no “pushy” salesman. We worked with Will and were very happy with the service he provided.

Hugh Blackburn

Had an outstanding service experience here. I worked with Brooke, who was an absolute pleasure to work with, and stayed with me through a very difficult repair on my Yaris.

Elizabeth Haas

Khalid was AMAZING and made my unexpected car buying experience less stressful. I whole heartedly recommend seeing him for your Toyota buying experience!

Joan

Great experience, Chris my advisor explained everything to me. My car was well taken care of.

Stephanie Milam

Brooke is amazing she always gets me in and out!! She tells you the truth and doesn’t try to finesse things 10 out of 10 recommend her she definitely needs to get a raise!!!

Massey Walker

Brooke was very professional and remembered the customer's from there last visit. Very knowledgeable about what I needed to get done and explained well. Thanks Brooke!

A B

Brooke gave me excellent service. She’s a wonderful lead service advisor and I highly Jerry’s as a dealership and Brooke as an advisor. Thank you!

Eric Koskinen

Brooke was a pleasure to work with. She is very knowledgeable and explained the issues well. I will be returning to Jerry's Toyota for all of my automotive needs.

Vilson De Arruda

I had 2 pm appointment, arrived 30 mins earlier and still wait 4 hours for a oil change Definitely going to a different dealership for next oil change

JOVAN

It was a pleasant and fast experience! Normally a oil change is 2hrs but nope it took them 1hr and we were out the door!

Lynn-Von Jones

Yolanda is always great to work with. She is polite and gets you in and out. Would go back to her for every service!

Christina Sao

Yong He was very helpful throughout every step! Everyone was so friendly and helpful!! Best experience with a dealership I’ve had!

Gary Cawley

Great experience! Neil the service manager was very helpful and was great through the entire process. Definitely will go back for service again!

Marcia Knight

Amanda Lynn was great! She was personable and professional. She made the visit quick and easy! Thank you Amanda Lynn.

Sh Karam

Toyota has good services. No issues but just kind of slow. Overall I recommend. Thanks

Austin Titus

Took my Tacoma in after I had a lift out on it because it was making weird sounds and vibrations. The techs here pointed me in the right direction on what to fix and once that was done my truck was good to go!

Angela Simmons

Brooke is always does a great job explaining what the recommendations are for my vehicle.

Irina Smoot

It was a pleasure to buy a car. Matthew is lovely ,professional, honest guy. We enjoyed to have a business with him.

Mercy Anaba

I appreciate the speed at which I was attended to. I am also grateful for the shuttle service which enabled me get back to work after dropping off my car.

Denise Montgomery

Yolanda is very thorough and helpful. She helped me on previous visits and I know I will get excellent service when I work with her.

Yvette Purnell

As always the staff is very friendly and helpful,Skyler was very polite. They get you in and out in reasonable time,the waiting area is clean.

Joanne Kraft

Always courteous Car wash was very quick today but I would appreciate a wipe of the remaining water drops on glass surfaces

Gerry Nickerson

Customer service is excellent. Everyone is friendly & helpful. I no longer live in the area but travel to this dealership.

Logan Hendershot

The deal was quick, easy, and fairly priced. My salesman Yong Xiang was also super helpful throughout the whole process!

Timothy Fosbrink

Everything went very well, Kris was very good to work with. I would recommend them very highly.

Ken Buckner

Skyler is a fantastic customer service rep. She was real helpful and pleasant to work with.

Kelly R

Great customer and maintenance service today, appreciated the time and the service! I felt very welcoming at the drop off entrance too. Mohammed and the others guys was a delight. Thank You 😊 Also thanks to Tyler for awesome service!!! I appreciated totally that you made sure my car was serviced and you arranged the shuttle service too. Also thanks to management for providing food. Give Thanks! The best service ever!!!!! Thank You. KR.

maria parsons

Excellent! Services ; Yolanda has " Great " Personality as well as her knowledge of her job. Received great discounts on services.

Brooke White

Khalid was very helpful with my car buying process. If he’s still there when I get my next car I want him all the time!

Options Who is asking

Completely transparent knowledgeable, help me out he did a great job on selling me my car that I love and he didn’t hesitate to come and ask me if I needed any help thank you Herman aka (MR WONDERFUL) I really appreciate you.

Jamie McMillan

I had an all-around great experience today. Brooke was a pleasure to work with. She reviewed my maintenance history with me and updated me on the status of my covered maintenance requests. She has a great attitude and took great care of me. The gentleman who was the shuttle driver was personable and timely. The only issue I have is the time it took for an oil change, checking fluids, and checking brakes: 5.5 hours. That’s not the usual so I don’t know what was happening today. Thankfully, I didn’t wait for it this time as I usually do.

Laura hauf

Ryan was very nice. And told me it will be 1 1/2 hours for my service. It was done when he said

Susan Sullivan

Jeffery was great! I had questions involving my transmission and he was very knowledgeable and explained things in a way I could understand. The service was top notch and I didn’t have to wait too long. I always love my experience in dealing with Jerry’s Toyota and will continue dealing with them exclusively!

Letanga Myers

Always a good experience at Jerry’s the help they give you to make it affordable for you. I really appreciate it thanks Yolanda.

Al Tan

I purchased my car from this dealership back in 2019 and have been coming here for routine service. Scheduling appointments is easy using the website and customer service is excellent. There’s even a shuttle for customers who live nearby and don’t want to wait at the dealership. Overall, I can’t complain and I’m glad I purchased my car from here.

Natalia Stryzak

I’ve always taken my car to Jerry’s since I purchased it. I’ve never had any maintenance work done anywhere else! Jerry’s Service dept is a well oiled machine, I’ve always been pleasantly surprised each visit. This time Skylar went above and beyond and I truly thank her for being warm, welcoming and helpful. It’s a breath of fresh air to meet people whom seem to like their job, and it shows as everyone greets you and smiles when you walk by. I really am thankful to Jerry’s, their service team and all their mechanics, as I know I wouldn’t have a car going 12 years strong without them!

Coffee Brown

I went with my best friend to purchase a vehicle. Tommy made sure she had a great experience. She was not forced into something she didn't want. She was very pleased with her purchase. While we were waiting on a quote from the insurance company, I decided to pre-qualify as well. I was approved for the purchase of a Toyota 4Runner SR5 premium. I went back the next day to finalize the deal. I had a rental and Tommy drove so that I could return it. I drove him back. That is going above and beyond of helping the customer out. He went above and beyond and it was very much appreciated. He was personable and welcoming. However, I have a message for the company. Give your customers a full tank of gas! PERIOD

Jackie Brown

As always, my maintenance visit today was satisfactory. The service department provides a great experience from scheduling to taking my car in for maintenance. My regular service rep, Yolanda, has always been professional. Working with Tyler today was no exception. Thanks Yolanda, Tyler, mechanics, and service team for the awesome work you do! Also, love the complimentary car wash.

Taylor Crehan

We had an amazing experience. Joe did a fantastic job explaining my options and helping me at every corner.

Stephanie Horan

Buying a car during these current times is tough. After multiple dealerships we stumbled upon Jerry’s. Herman was our sales representative and he was straight up with us from the start which we appreciated. The entire process took 4 hours and he fought for us. From the front desk, to the financial desk and Ray, everyone took care of us. It was one of the best car buying experiences I’ve ever had. We will definitely be returning customers!

Marian Guy

Excellent experience. Got the shuttle while the car was being serviced. So convenient for me. Thanks Jerry

Peter McCallum

We were treated in a very cordial, helpful, and professional manner. Paul Southard is extremely service-oriented and quite honest.

D Martin

My experience today was awesome. My sales person Fletcher Dixon is A-1!!! Top notch guy.. I was able to get a great finance rate and through Toyota makes it even sweeter. Thanks Fletcher for all your help and best wishes for future success. You will get my business again.

Odunayo T. Gainer

I have been here two times now, Brooke treated me with respect and courtesy and brought me to speed almost immediately about the issuewith my vehicle. My recent visit was 03/05/2022. My vehicle was fixed, had the shuttle drop me off and pick me up when they were done with my vehicle. The payment plan was awesome, you don't need to think to much about paying all at one if your invoice is more than $60. I will definitely refer Jerry Toyota to friends and family

Matthew Grove

Ryan was very informative and very sensitive to what I wanted for my 10k service while being helped at Jerry’s Toyota.

Chad Umberger

Scheduling an appointment (please do this, it helps tremendously with their workload) was incredibly easy. I needed to add an additional service, it was done with no issue. Comfortable waiting area, done in a reasonable time, with a car wash finish. Truly simple workflow that seems to benefit the shop as with as the customer. 5 star all the way!

Crystal Richardson -DGS-

Had a great experience for my service Tyler was a great guy to work with. The gentlemen that drove me and picked me up at work were very nice gentlemen .

Diahanne Carroll

I was very please with the service on my vehicle. I received a ride home until my vehicle was ready and they came back to pick me up in a very reasonable time , and That made me happy. My car was ready much quicker then I expected and I was very pleased with that. Overall I was completely satisfied with my service!! Thank you Jerry Toyota for your services.

I Am J-Pham (Jimmy Pham)

I was looking for a new Tundra for my dad and had a bad experience with Westminster Toyota but then I came across this awesome Army Green Limited on Jerry's website for a great price. I want to give a huge shoutout to ERICK MOSKOS for helping me get my dad into the exact truck he wanted. Erick was polite, honest, and very patient with me as we communicated over the phone throughout the week to work out a deal. We came up Saturday to close out and take delivery of the truck and I couldn't be more satisfied with my experience. 10/10 a great dealership!

Maria Brown

“Always offer us a very good customer service.” Thank you very much. I want to extend my appreciation to Ms. Yolanda for always taking care of our needs.

Julia Sunderland

What an amazing experience. From the moment I walked in to Jerry’s Toyota Herman took amazing care of my needs and wants. He was very thorough, honest, and knowledgeable. This was my first experience buying my own car and Herman made it seamless. He has made a loyal Jerry’s Toyota customer out of me! I could not be happier! Thank you!

Ramon Brown

My experience with Jerry Toyota was very mixed. I want to start out by saying that Jeff was very professional. However, I had to come back to the store the next day because I thought that I was going to be able to receive a tire. My main issue is that they never put things back the way they found them. My truck was all tumbled and once they removed the spare tire since I could not get a tire the 1st day I came there. They did the same thing when they put the spare tire back. They never put the seat or dials the way they find them either. It’s courtesy to not turn off people’s radio if it’s on, or to put the air on if it’s off, and to leave the seats they way they used them.

Nathan Green

I had an amazing experience, Yolonda is the best, very knowledgeable about the ends and out a of the service center and if you need anything else outside that realm she’ll get you that answer. 10 stars from me!!!!

DJOY M

I’ve been coming to Jerry’s service department since I purchased my vehicle in 2017. I’ve never missed a scheduled maintenance and Jerry’s is the only place that has serviced my vehicle. In the past , I have always received a plethora of recommendations and on several occasions service request for services I did not need and had previously had done. Today was the first time I came to have my vehicle serviced and left without a list of recommendations . Truck was in good condition oil changed with in an hour and the service advisor was personable, professional and a pleasure to work with. It was truly refreshing as a conscious consumer not to feel overwhelmed with the pressure of unnecessary sales / services. Thank you Jennifer Standish. Job well done !

Dennis Bruns

We had a very nice new car buying experience from Jerry's Toyota. Started out with internet search to locate vehicle we were looking for. This led us to establish communications with their sales staff whom we found to be very knowledgeable and easy to work with. Our sales person Sydney allowed us to test drive her personal vehicle, sine it was the same model and our vehicle was in transit. Pre purchased vehicle and they offered to have car delivered directly to our home, as we live 90 minutes away. The business office was very accommodating as well. I can highly recommend Jerry's.

C C

I always have a pleasant experience. My service advisor, Yolanda is awesome! She's very knowledgeable and answers any questions I have without hesitation. She keeps me well informed and has exceptional customer service skills.

Alex Ander

I was very satisfied with my experience here at Jerry's Toyota. I was able to walk in with no appointment to ask for a lease on my brand new first ever 2022 Toyota Corolla and they managed to help me out with almost little to no wait time other than to confirm with upper management if they could lease me out and I walked out with keys in hand. I would definitely recommend to others to go here especially since I see myself being with this car for many years to come at a very low price but everything to gain.

Yolanda Scott

Jennifer was very knowledgeable and helpful, she keep me informed on the progress of the work on my car. She was very professional and I received my car in the time frame she promised. I would recommend her to anyone that would need service at Jerry's Toyota.

Jason Rosenzweig

Really fast turn around and needed a part fixed under warranty, all work done in less than 24 hours!

Stephonie Wiley

My vehicle is 15 years old and so far Jerry’s have kept me moving. My service rep was Amanda today she explained everything that was being done and what needed attention. Also updated me on when the next step was taking place. Lastly she check a service price for me on another vehicle so I could decide if I wanted Jerry’s to handle it.

Craig Traverson

We were buying a replacement wheelchair van to transport our son. Our salesman was very nice and helpful. The selection was pretty good. They gave us a fair deal on our trade. The only issue that we had came down to the finance department. I was unimpressed with the way that they managed our deal. Their rate was twice as high as we had been quoted and preapproved for by USAA and we were told that if we wanted to leave with the vehicle we would need to use their financing through Toyota. We finished the deal and refinanced as soon as we could. They said it had something to do with their allocations. I was not pleased by the extra work that we had to go through.

Shawday Sykes

It was a very great experience DMITRY was very professional and knowledgeable about what he does I’ll definitely recommend going to Jerry’s for a car….

Pamela Joyner

I live one hour away from the dealership. I left the house late, then I ran into I-495 AND BW Parkway traffic. I got there 45 mins late. The Service Department was very gracious and saw me!! I was given a tutorial on how to use my remote start, and received information on how my Toyota and Jerry's Care worked! I was able to sit in comfort while I waited! It was a great visit!!

Robyn Nooney

I bought my Toyota Camry new in 2018 and got a great deal! I have a maintenance package and it has come in handy and has helped me keep my car in top condition. I always have great customer service when I visit. Brooke is most helpful and friendly!

Carlos Winston

I had a problem that needed to be taken care of assap and Brook got me done and out the door. I came inn at 6 pm on Tuesday and she had me out the door Wednesday morning. So I was taken care of in less then 24 hours. If you ever need service for quality work and a nice price. This is where you go. Thanks again Brook you have my buisnes rolling again thanks to you!!!!!!!!

Edward Bollinger

I am very pleased with Jerry's toyota. My car went in as scheduled was worked on as scheduled completed in a decent period of time. I was impressed with the professionalism of the young lady that handled my car her name was Amanda as well and with the mechanic who showed me some issues that I need to be aware of. I would recommend Jerry's Toyota to others. Ed Bollinger 😀

Victoria Odukomaiya

It was a great experience getting service at Jerry’s Toyota.

La La Cook

John Sanders was my salesperson. I've leased 1 car and purchased 3 other cars from Jerry's Toyota. I've had nothing but great experiences with buying my cars. Even getting my car maintenance is a breeze. Everyone is so knowledgeable and the customer service is great. I would highly recommend 👌 …

Jerry Barnette

Mr Kris was FRIENDLY, POLITE, INFORMATIVE & TIMELY....Give him a BLUE RIBBON 4 me

Alexis C.

I switched from lease to purchase recently. Mr.Sanders was patient and helpful through the entire process. Thank you!

Justin Gallardo

Jennifer was thorough and direct and honest. I thank her for her patience too!

S JL

Awesome service! Thanks Ryan!!! He completely took care of everything with q smile and efficiency. Ryan, your an example of the lost art of customer service and education!!!!!

Nicole Riccio

I wish I could give more than 5 stars. Neal and his team went above and beyond to care of me and my recalled paint. I just got my car back and barely recognized it! It looks and feels brand new. I couldn’t be more thankful! Highly recommend Jerry’s Toyota for all your needs

Melissa Brady

We worked with Ray in the used car department for mobility vans period he is very nice but sometimes needs to call and get information when he’s unfamiliar with products but he’s willing to do that period the other employees and management at the dealership need some fire lit under them to get anything accomplished period it’s took a lot longer than it should have to get financing squared away and get responses from financing it’s a little scattered but in the end we ended up with a van that that fit my needs and are happy with their purchase

Jeffrey Palmer

It's always a pleasure to deal with Jerry's A special shout out goes to Yolanda. Yolanda always provides me with a pleasant experience.

kayan henry

Went to get an oil change and battery change today, the customer service was awesome.

warren miller

First I want to say we found raymond our salesmen by us driving by and seeing one of the mobility trucks on display and stopped in to inquire about a van . And from the moment me and my son met Raymond he was a friend to us more then a salesmen he 100% had our best interest at heart and I mean that whole heartedly . He is passionate about his job I am a veteran and he took care of the me as if I was his own father which is also a veteran (thank you for your service) . He knows and has all the connections to make it a seamless process for a veteran to buy a granted van or any mobility vehicle ! He is 100% a mobility specialist he let me try every vehicle that had on the lot to get me the absolute perfect fit . He even came to our home to help with signing paper work when we had some issues getting to the dealership . Mr Raymond is more of a friend then a salesman I say that again . We will be a forever customer of Jerry’s Toyota with Raymond being our salesmen ! Thank you Raymond

Hershaw Davis, Jr.

Verlyn and the entire team at Jerry’s Toyota were excellent. The worked with my budget so, I could get the cat I need. I would recommend them without hesitation.

Iyanuoluwa Joanna Ahmed

Great Service and shuttle experience. Yolanda was really great. She made my car service a pleasant experience and ensured I was able to get my phone when I left it at Jerry's

ferdous Ggg

Jerry’s Toyota very organized company, employees were polite and respectful about their jobs, thanks

enjei josette

Khalid was very helpful in making sure I get a good deal. Good customer service

Brad Whaley

The staff at Jerry’s Toyota did an outstanding job helping me with the purchase of a new Tacoma. I didn’t think it was going to be possible but they worked to come to a price I could afford, thank you Khalid!!!

Lynn Richardson

Jerry's Toyota has been a long-standing supporter and sponsor of our community events. Having served as President (and Vice President) of the Perry Hall/White Marsh Business Association, I have to commend Jerry's Toyota for being a great community partner. They have been a sponsor and great supporter of the annual event we call The Town Fair for a long time. They are always a great addition to our activities and presentation. Their contributions help our organization give back to our neighborhood in the form of scholarships, donations to local groups and projects. We truly appreciate their involvement and continued commitment to making the Perry Hall/White Marsh area a truly wonderful place to work, shop and live.

Kelly Lechner

Khalid was fantastic during the entire buyer process! Very kind, responsive and professional. I strongly recommend him for your purchasing experience!

Diane McCarthy

I originally posted it took 2.5 hours to service my highlander (oil change, tire rotation and coolant flushed) it actually was 3.5 hours. The service truly needs to get better.

R Davis

I have been going to Jerry’s Toyota for some time now and always had awesome service with Yolanda when it’s time for my maintenance check, so when you need service done to your vehicle go to Jerry’s Toyota and ask for Yolanda you won’t be sorry..Thank you Jerry’s Toyota and Yolanda, see you on my next service date

Steve King

Ryan is a great guy to deal with and gets you in and out as fast as he can i give hé a 10 .

Gilbert De Guzman

As always, Jerry’s Toyota in Nottingham provides an excellent car service Explains everything clearly and will suggest professional recommendations Great team!

patricia owens

When your service person sit you down, they explain all the necessary repairs and the benefit of having them serviced. Employees are always courteous.

Sarah Palmer

Very pleasant service person, very pleasant experience. I was kept apprised of cost at each step of the way. Thank you!

Dana Bell

Steven Hyde and his team are amazing! This is my Second purchase with Jerry's Toyota and I will never go anywhere else! Everything was smooth and extremely fast, both times. Would highly recommend!

Damoeman Hotep

The service I got from from Skylar was A1, she stayed on top of contacting the vender they do business with and held them accountable as well as kept me updated every step of the way! She showed an immense amount of professionalism and courtesy…. Keep up the fantastic work

Craig Rempel

Easy to deal with. Took some time for no more then what I had done, but it was made easy all the same

Mohsen Rajabi

Brooke has a great customer service skills. She took time to explain to me about my car condition. She listened to my concerns and answered all my questions. She has great technical information about Toyota maintenance. I highly recommend her and recommend Jerry’s Toyota.

Tajma Smith

I have bought 3 cars from Jerry's toyota. Johnathan Saunders is a wonderful sales man and person at ❤️. He make sure that you get want you need and want. Johnathan calls me ever year and wishes me a Happy Birthday and checks on me about my purchase. I would always use him for my salesman. Keep your beautiful heart and don't let no one change that.

mmond

I had some “battery issues” on a recently purchased an accessible Honda Odyssey from Jerry’s Toyota. I could have taken it to any Honda dealer because it was still under warranty but my mobility expert person, Ray Torreon, recommended I take it back to them. They did a thorough check of the van, provided a loaner and when I was called back to pick up the car, Tyler and Ray both explained to me why I had the issue. The van was unused for a couple of weeks which caused the issues. They recommended regular use of the vehicle or buying and using a trickle charger when the van is not used for a prolonged period of time. I feel that they really take good care of their customers.

Jacquelyn Lawrence

Jeff was very courteous and professional. He provided updates in a timely manner. Thanks!

Mar Tay

I could see they were very busy today as cars waited in line. But the wait time was expected and professionalism remained consistent.

David Mitchell

Went in for my routine 15k service. Was promptly greeted and had all my service recommendations explained well by my service advisor. I waited for my service in their customer area. The waiting area has a large screen tv, free Wi-Fi and refreshments. I was in and out in about one hour. I highly recommend Jerry’s Toyota for your service needs.

Michelle Johnson

Thanks so much for all your help, Jennifer. The customer service here is amazing. From the moment you drive in until the time you walk out. The shuttle drivers are amazing and very friendly and polite. The young men that check you in did an excellent job.

Mickey Baumgartner

Paul Southand is the man! If you need to buy or want to buy Paul is the guy to deal with. True professional. He will go out of his way and put you in the car you want. Thank you Paul!

Dennis Smith

Service adviser Jeff gave excellent advice on what level of service was recommended given the limited mileage that I put on this vehicle each year.

Andora Lorick-Faust

Jerry’s Toyota service center is awesome. I have been well taken care of by Jerry’s for many years. Jennifer Standish has been my service representative. I love her attitude. Tyler is new to me but I like his attitude and treatment also. As I look into the future, I see many more great years of service with Jerry’s.

Miaesha Blackwell

I was gifted a vehicle upon the passing of a family friend. Jerry’s staff helped me to learn the maintenance history for the vehicle, corrected all outstanding recalls, and completed the suggested maintenance based on the mileage and records and it was all under my expected budget.

Harley BF

My experience with the sales and finance team was 5 star as it always is in my buying experience at Jerrys Toyota. My experience however with Jimmy the business manager was an experience I have not generally encountered at Jerrys Toyota. As it was unpleasant and unprofessional. I do not hold the dealership accountable as Jimmy’s action we’re solely of his own doings and it should not be a reflection of the remaining staff/team. However I hope that improvements so that future customers should have a 5 star experience all the way through the process. I applaud the efforts of the Jerrys team and Jonathan efforts to meet my needs and get my in a vehicle of my choice. Will always return back to Jerry’s as a repeat customer and refer friends and family.

Baye Diggs

Please read all the way through. Honest review. I changed from 1 stars to 3 stars. Jerry's Toyota has reached out to me and corrected my issue. All I wanted was fairness and good customer service. I must say after a few visits back to the dealership, gas and time I no longer feel cheated and I am pleased with my deal. I have edited my review but the following are true facts on what occurred during my purchasing experience at Jerry's Toyota. Also I must include they did the deal within 3 hours which was very impressive. Had I not had the following occur I would have given the 4 stars. I was overcharged $3000 for a 2022 XSE Camry. The salesman became verbally combative during the test drive when we were discussing monthly payments. The salesman acted as if he was doing me a favor by selling me the vehicle. He really didn't even put in any effort. I told him that I was already financed the Capital one auto navigator. He told me that it was not legitimate. Sales manager comes from back (who really deserve credit for his charisma doing this time)with some inflated number and promised he can get me a better finance rate then capital one. He did. But I said the pricing does not add up. They explained to me that the price was more because the vehicle had upgraded wheels. I told them the wheels were factory. They insisted. I'll take all accountability for accepting the deal but something did not sit well with me. About a week later I return to pick up my tags and notice a 2022 Camry the same price as mine with upgraded rim that were 20 inches. I mentioned it and they told me to get salesman. He continued to say they were the upgraded rims on my vehicle and told me to go to service department so they can prove that the rims I had were custom. Service tells me they were not custom rims and that I had stock wheels. I return to new car sales were I was being ignored but finally a young lady comes out to assist me. She tried to explain my situation to a general manager but I can hear a guy say I don't care what he wants if it's not in writing screw him. But right when the lady was returning my sales manager walks up and calms me down. He began to say the rims were aftermarket and I told him service just told me they were not. So then he left and came back and show me the deal and says rims are not mention and this is the price you have agreed to. The $3000 is a markup. I asked why is there a 3000 markup? That don't make sense to me and it's not on the sticker. He said it was because of the chip shortage and my residence was outside of their zip code pricing deal. I told the salesman I don't believe anything you are saying, but y'all got me and I've learned a very valuable lesson. Last Saturday I was called to bring my car back so I can have my upgrade wheels placed on my vehicle. I would like to thank Jessica for all the hard work and getting my situation corrected.

Nya E

Thank you to Jennifer at Jerry Toyota. She explained everything to me and she was very attentive. I appreciate her professionalism. I was not please when entering the store because none of the employees greeted me. They walked by me without acknowledging me

Micshell Player

I have a 2020 Toyota Highlander I love this truck. Jeffery the service advisor was kind and pleasant he took his time to make sure all my questions was answered and that I fully understood what was going on with my vehicle. THANKS JEFFERY.

Jonathan Sanders

Awesome. No complaints. My service advisor Yolanda was very nice and good person to work with. Jerrys4LIFE!

Pleaed PPP

Ryan P was my advisor on 10/29. He was nice, had a smile, gave me update on what to expect. Ryan was engaging, looks like he enjoys his role at Jerry's. No issue with Ryan BUT my final invoice/ receipt, I was given another customer's receipt, personal information, meaning someone else probably have my original receipt. I Was disappointed at this mixup. Had to make another trip back to get my vehicle report. Now I'm questioning what else is being overlooked. I will have to try another location now, smh. Have to check behind everybody, including dealerships.

Tab Johnson

I was totally satisfied with the service Jerry’s Toyota provided for me for my 2020 RAV4 I didn’t have an appointment however they took Me in and took care of my routine maintenance Service in less than two hours

Jervetta Bruce

Amanda did an awesome job working with me and my husband to get my car repaired. Thanks to her and all of your staff.

Mauricerrdrse Ellis

The salesman Mr Barnes was the best salesman ever don't buy your car from anybody else but Jerry's if you do you make a mistake

Frank Insinga

Waited 30 minutes for paperwork to get my car after the service was completed. A shorter time should be expected

jan Graff

Great service experience; quick, friendly and willing to go above & beyond to get me back on the road after a flat tire. Reassuring, professional and reasonably priced; thank you Tyler and Jon and everyone who made it happen. Jan G

kalia Junae

I had kris at my last visit! I was very happy with his assistance and patience. Thank you Kris!!

E Kegley

GREAT EXPERIENCE from beginning to end! I could not have been happier with my car buying experience at Jerry's Toyota. It had been 12 years since I had purchased a car and I was nervous. The first person I met was Matt Bukowski. He put me at ease right away! My salesperson, Verlyn Barnes, was very knowledgeable, kind, very patient and professional. There was no pressure and he treated me as if I was the most important person in the dealership. When I told him how much I appreciated his demeanor, he said, "It's how we treat people here." I guess that makes him humble too! Verlyn worked hard to find me the car I wanted. When I went in to speak with the financing agent, he treated me equally as nice. I don't normally write reviews but felt I should based on my exceptional experience. You won't be sorry if you choose Jerry's Toyota to purchase your next vehicle. They were able to find me the exact car I wanted even in this tough market. I love my new RAV4 and I loved my experience with Jerry's Toyota. I will be back for my next car purchase for sure!

Darlene Bolling

Good! I've brought cars from them had service, even with their Chevrolet in the 1970's. If I had a serious problem I can't remember. Staff cordial, waiting area was clean, coffee was fresh. Washing the car was a great bonus 👌 …

Gregory Brown

The service was excellent. Customer Service Rep very knowledgeable and curtious. Ms. Yolanda made every effort to accomodate my needs. The service team was exceptional as well. I will continue to reccomend Jerry's Toyota on Belair Rd.

Precious R

Since I first purchased my Rav 4. I must say I love ❤ love my truck I have all the room to keep my work stuff and still sit comfortably. I have also enjoyed the staff and the mechanic team who have been kind every time my wife and I have bought our vehicles back for maintenance. It was a hassle free no headache visit dropping off and or picking up.

Tyrone and Tawanda Fleming

Awesome experiences with Yolanda and Jennifer. Always an awesome customer service experience with Yolanda. Toyota is lucky to gave her.

Darlene Lindsey

I always gotten good device from Jerry toyota car dealership Yolanda is a pleasure to work with

Angie Braden

It all started when I pulled into the garage. From that point on it only got better. I’m talking about the customer service at Jerry’s Toyota. Everyone has been wonderful, knowledgeable and if they didn’t have the answer, they found someone who did. I will highly recommend Brooke and all others.

Karen Miller

My car was due for regular maintenance, so I took it into Jerry’s. My Apple CarPlay had also stopped working a few months ago. I had asked about it before, but no one at Jerry’s seemed to know what to do, so I was hesitant to bring it up again. Brittaney was my service advisor. She was extremely professional and friendly. Because she was so nice, I thought I’d ask her about CarPlay. She took notes on my troubleshooting efforts and had me read them to make sure she had everything right. She knew I wasn’t waiting for my car, so she asked if I needed a ride, even though I hadn’t prearranged shuttle service or a rental. I had made alternate plans and already had a ride home. Turns out I could’ve waited because my car was ready in about 90 minutes. When I returned to pick it up, the regular maintenance was done and the issue with CarPlay was resolved! Brittaney had tested her phone to make sure CarPlay worked, and then she sat with me to make sure mine worked before I drove off. I’d been to Jerry’s for service a few times before, and this was by far the best experience I’ve had. This level of service is what I received when I bought my car from Jerry’s, and I expected the same of their service department. I hope Brittaney sticks around, and I hope this is a sign of changing times at Jerry’s service department.

Rosetta Bullard

Brooke and Kristofer were both fantastic and a big help

Mary Lee

As always this has been a very pleasant experience! Brooke has always made sure that all of my service is completely correctly and on a timely manner!

fanauh2o Fan

Jeff kept updating mr car service on time. Shuttle service is much faster than last time.

Agape Mental Health Services “Lacy Allen”

I called in and Khalid told me to come in and he made sure I got everything I wanted. Excellent Service😊 …

Jason Perkins

Ryan is the man. Takes care of me every time I come in. I ask for him before I set up any appointment

Angela Cromwell

Brooke is experienced and has knowledge about cars. She made my visit worthwhile.

J D

The service department team is very nice and have stayed past their working schedules to make sure my car was ready for a road trip. They addressed my concerns and gave me piece of mind to drive a long distance trip.

Omolola Festus-Adedayo

Yolanda was very friendly, personable, and communicative. I appreciate your support, Yolanda.

Judy Walsh

I’ve been coming to Jerry’s for many years. I feel I always get excellent service.

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