Reviews of Harry's Buick GMC. (Car Dealer) in Asheville (North Carolina).

Harry's Buick GMC

731 Reviews

341 Comments

Car dealer

Buick dealer

819 Patton Ave, Asheville, NC 28806, United States

Description

Information of Harry's Buick GMC, Car dealer in Asheville (North Carolina)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Harry's Buick GMC

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Reviews of Harry's Buick GMC

Wesley Dean

I have bought many trucks. This dealership was hands down the absolute best experience I have ever had. From start to finish Jacklyn made it very easy and treated me like family. She helped me get the truck I was looking for, they were fair with my trade, and fair on the purchase price. I plan to buy trucks from them again in the future. Got home From the beach and found a nice gift that was sent a week after purchase. Thank you Harry’s and Ms. Jaclyn for being a model of what a car dealership should be!

Chris Ferrer

Super clean dealership with a friendly staff. The sales and service teams are not pushy in any way. In fact, they could be more aggressive and it would be okay with me. I've been in 3 times for service this year and would happily trade in my vehicle for a new model, but the sales team for some reason has nothing to sell. I will just have to wait. Still, I think Harry's is one of the nicer dealerships.

Lucky Dague

This was mainly an internet purchase. I am out of state, but the correspondence with Jackie the salesperson it was a simple task. She had everything ready including the vehicle and paperwork before I arrived. Nice dealership!

X X

The bill was higher than anticipated but we are very happy with the vehicle. We asked for a large amount of maintenance and it turned out to be more that we anticipated. With that being said all the work was done very professionally and we remain happy with all our friends at Harry's on the Hill. Thank you for reassuring our peace of mind while we operate our vehicle in a much dirtier and busy traffic zone of Arden.

Anthony Ciuffo

Todd did a great job. Working in an automobile service department is not easy because most people have to spend a lot of money and nobody enjoys spending money on a vehicle. It takes caring and professional employees to do the job. Todd did just that. It was great experience.

Rich McConachie

Although we had to wait months for the truck to arrive our salesman' Ronnie and the New car sales manager Chad kept us informed periodically with the arrival status. In the end the truck we had a contract on had no expected arrival date. The general manager was able to find a identical truck which was located at another dealership brought it in and we were able to close the deal with complete satisfaction.Harry’s on the Hill is a great dealership.

Rebecca Smith

Our service person was kind and attentive. I think it's great that you offer a charging station for customers and the coffee station. I enjoyed seeing the little puppy. I also like the annual calendars.

Rhonda Carver Russell

Regina is the awesome! She was able to get me into a new GMC SUV instead of a used Buck SUV. She was a joy to work with from start to finish. I have been telling my co workers that if they are looking for a vehicle, Harry's On The Hill is the place to go and ask for Regina. 💕 …

Mike Singleton

Brought my truck in for a warranty issue. Donald and this technician were great with communication and follow-up. The repair that was diagnosed and fixed was pretty complex but the truck is running good now.

Ziva Mae

Always friendly and professional staff! They'll take the time to answer any questions, and will quickly advise you if they recommend a vehicle or not. Their mechanic services are also wonderful, and all staff is very welcoming.

Melvin Haynes Jr.

I'm a retired Army veteran with a rare blood disease. I had to go to a cancer center. My GMC needed a light problems corrected. That's when I met Ivan. What a relief to know that an expert service representative had the professional experience to rectify the problem and keep me informed. There's your completely satisfied client. Cancer doesn't wait and neither did Ivan. Thank you very much Harry for hiring Ivan. I've told at least 10 of my friends about your service department. Keep up the good work.

William Payne

Had great response from internet sales guy (Colby?). Willy was my salesman and did an excellent job and filled my fuel tank. Sales manager was negotiable and fair. The Business manager was quick with the paperwork.

cindy buff

Everyone was so nice!! Uncle LARRY dropped me off at my office while my truck was serviced. He was great too. Thank you for the popcorn for buying my truck. The staff was the best. Cynthia Buff Ph.D.

Blake Thompson

I have had 15 cars. I bought this 150k caddy and my local dealer in St Pete is a 1/10 compared to Harrys. The Service Tech is someone that you should keep and promote. She single handedly made the day smooth and helpful.

E A

Stephanie is rude, abrasive, confrontational and verbally threatening. Although I have purchased several vehicles from Harry's throughout the years as well as my family members, I would definitely not recommend the body shop as long as she is employed there.

Selissa Taylor

We stopped by on a Saturday evening and our salesperson, Willy, was great help. He was knowledgable about the vehicle and very helpful in the buying process.

stephanie edney

Cathy Fox and Matt the Manager at Harrys are So Genuine! Please if you’re shopping for a Used Vehicle ask For Cathy Fox!!! They honestly have the Best Quality vehicles and Prices from Asheville area to Winston Salem!

Jason Barger

Probably the easiest used car buying experience I’ve ever had. I bought a great truck at a great price and Willy Woodhouse (Sales Consultant) went out of his way to answer all my towing and payload capacity questions, not to mention the 1000 other questions I had about the technical specifications of the truck before I purchased. The test drive and buying process as simple and straight forward and I never felt pressured into making add-on purchases presented to me on the back end of the sale that I did not want to make. Willy’s service after the sale was also best in class, would highly recommend buying from Harry’s on the Hill!!

Theda Robinson

Took vehicle in for recall, tire rotation and wheel alignment. They completed everything with the exception of the recall for windshield wipers. Parts still not available. Employee was pleasant and informative

David Cross

Anthony made the normally stressful process so simple and enjoyable, no typical high-pressure sales tactics or last minute changes. I hope to do more business in the future with Harry's and Anthony, and will be telling my friends about the experience. I love my new truck!

Mark

I have been a customer of Harry's since I think it was 1985 when I bought a 1978 white Datsun 280Z they said was the owners son's. Most of my business since has been for maintenance and repairs of different brands over the years. It's a nice place with nice people and I've felt them trustworthy with quality work done at what are unfortunately dealership prices. If you don't have a GOOD mechanic that you TRUST Harry's can get both .👍👍

Michael Burton

We had a reoccuring suspension that was nearly impossible to isolate. Harry's performed the the service bulletin that should have alleviated the problem,it did not. Harrys ordered every potential part, and they got the problem solved. Michael our service tech was amazing, I will remain a Cadillac customer because of him

TimmieTom JimmieJon

Bought a truck from Harrys a month ago great price and a all around wonderful experience.... love my truck

Ray Garbiras

Regina Satterfield was a pleasure to deal with throughout the process. I was hopeful to get more in trade value for my vehicle, but the fact that Harry's has no 'market adjustment' in the current car buying environment is a HUGE bonus! I will most definitely purchase again from Harry's and Regina!

Rey Ruiz

Would have given all excellent. However had to wait almost 2 hours for oil and tire rotation

Greg Kich

While towing our fifth wheel the turbo pipe disengaged on my GMC Sierra Denali 3500. A trucker, who was broke down ahead of us on I26 in TN, had a hose clamp that fit. We were headed to Asheville, so to be on the safe side we called Harry's from the side of the highway and asked if they could look at it and make sure everything was OK. The service person said to bring it in at 8:00 the next day. I got there at 8:00 and checked in. A little after 9:00 they were done. Everything checked out fine. I was not charged for the appointment. I cannot thank them enough for fitting us in so quickly and giving us the peace of mind to continue our camping trip. Everyone in the service department was extremely gracious. If there is a GMC corporate model for service, Harry's is it.

ELINA TEIXEIRA

Wonderful customer service, Jaclyn was amazing.and straight to the business. We drove 2 hours to get there nothing changed no surprises. They waited on us to close and never rushed us. Loved the experience

Tammie Smith

Everyone was nice and polite. No one was ever pushy, trying to make me feel like I had to buy a car from Harry's.

Paul Britt

Ronnie made me feel at home..there was no pressure from anyone. The process getting my forever truck couldn't have been any easier. Just big thanks for the excellent experience and im very thankful.

Robert Moore

It was my first visit to Harrys after recently purchasing a 2012 Cadillac. The customer service staff was excellent in assessing my needs and concerns. Oil change and tire rotation was done but a splash guard had come loose and fallen underneath. Service tech temporarily tied it up and suggested new splash guards. Before leaving the dealership property the splash guard fell again. I approached my service rep and asked if maybe it could be removed to avoid a hazard. It had come upon lunch hour and tech had gone to lunch. A service supervisor overheard the conversation and offered to help. He placed the car back on the rack and made a more secure connection of the splash guard. I was so impressed that someone was willing to go the extra mile to assure customer satisfaction and safety. This is what our world needs more of! Thank you for going that extra mile, you will always be my first choice for service on my new/used 2012 Cadillac. You guys are Great!

Michael Parmer

You took care of this recall issue effiently and professionally. Unfortunately, General Motors does not value Brand loyalty. Previous recall for wiper motor replacement fell into a window that was less than 1.5% outside acceptance. I paid for it myself and had 203k miles on the vehicle when the cut off was 200k. 15 rears was the other qualifier and it was only 9 years when it happened. After nearly 35 years of GM loyalty, I will be looking at other companies and brands for my next vehicle. Share this with GM and you will likely get the same response I did! NOTHING!

Scott Hyder

Wonderful dealership to purchase or trade a vehicle, and to get service done. Very friendly and helpful staff, and nice facilities. Would highly recommend.

Robert Proffitt

In and out for oil change and tire rotation little over an hour. Pleasant and personal attention to everyone. What a great experience.

Mike Smith

TY, Very professional team in service dept. Kelsey was great, I had an issue and she stepped up & made sure I was taken care of...A+++ to Kelsey & her team. 👍👍 …

Herbert Hoelle

Had my GMC Dually serviced here battery had died. Very professional. Service was fast and everything done when promised. Even set my tire pressures. Would highly recommend.

Chris Davis

Great dealership and service department! I travel all over the United States and Canada and have been to countless different dealerships, and this is one of the best. For some weird reason, GM uses some really junky parts on some of their vehicles, and I've had an air conditioner knob and control module break twice within a year, which means the whole thing has to be replaced each time. I called this dealer and they were able to locate the part that I needed and fit me into their schedule the very next day, which is amazing because I live on the road and travel to different places each day. We are very thankful!

Vandaly Jeffers

This is the second vehicle that I have purchased from Harry's, the first one used, the second one new. I could not have been treated any better, especially by the sales person I had, Richard Briggs. I would highly recommend Harry's and have several times.

Damion Brookshire

Everything was handled very professionally by our sales person. The most impressive thing was the short amount of time it took to complete my trade and drive home in my new truck. This was a smooth transaction and a great experience.

Tonya Surrett

Very courteous and experienced sales team. Our salesman (Ronnie Hemphill) was able to answer all of our questions and went the extra mile to make sure that we were completely satisfied with the whole process. He checked multiple banks and multiple different options, to make sure to get us the best deal and lowest monthly payment possible. I would highly highly recommend Harry’s to anyone.

Brian Washburn

It was awesome, as always. Your team is efficient, pleasant to work/deal with, and always aware of my needs.

Deane Schubert

I would not have known you offered a one-month/30-day check for new vehicles had it not been for a very nice email reminder from Shaina Frady. She set the appointment time and I was taken care of in a very efficient manner. I appreciate your efforts and thanks. Deane

Randy

Bought me a 2020 GMC 2500 Denali. I never bought a GMC and Justin was a awesome salesman to deal with. Quick and easy purchase and I hope for many more years of business!!

Hilary Burgess

Donald's expertise and his willingness to help a non-truck person was so appreciated. I really appreciated the help. Kelsey was also friendly and helpful. I would not hesitate to return here or to recommend this service department to anyone. Well done.

Keith Cashman

Can’t say enough good about the dealership! Michael my service advisor did good communication and the tech that worked on my truck did fantastic, wish I knew their name. It was a pretty major repair and it was done it in a quick time frame. I would love to give the folks at GM a piece of mind on DFM but that has nothing to do with this dealership.

Stephanie Royal

Very pleasant staff and facility. Made a 3 hour wait pass easily.

Melisa Coates

Keith fixed a needed warranty repair and did my oil change and tire rotation in a short amount of time. Donna went out of her way to help get GM rewards applied. The entire experience was easy and timely.

Eric A

My Experience was very amazing, when I arrived to the Dealership Kelsey was my Service advisor and I Defiantly think she went above and beyond to keep me very satisfied with my Work done on my Old 1998 Cadillac Deville. I will Defiantly bring the car there and Ask for her every time very knowledgeable. Thank you.

Robert Reynolds - NOAA Affiliate

Customer service is excellent. Top quality mechanics to service my vehicles. I appreciate the continued excellent service.

Alisa Shipman

All the people there were very nice and they will work with you and it was great doing business with them and we will be back to do more business

Kathey Crawford

My experience here was spectacular, every worker was helpful and made it possible for me to find the perfect vehicle. I’m so happy with the service, I have been other dealerships but none could compare to the service here.

Brenda Ruffle

I was a little early, they got me right in. Everyone is always so helpful and very nice.

Cher Peretin

I couldn’t be more thrilled/satisfied/delighted at my experience. Everything went super smoothly and everyone I met was absolutely wonderful. Coming from a large city, I’ve had experiences that make the process unpleasant. My experience with Harry’s was lovely and I’m looking forward to having my regular maintenance done there and to return for another new car in three years.

Gary Smith

Customer service was exemplary. Sales Department made our buying experience very comfortable. Our questions were answered with professionalism and knowledge of the product. Love our 2022 GMC Terrain. We are a two Terrain family! Thank you Harry's on the Hill.

Pearl Reynolds

Very pleased, Regina, our salesperson was very knowledgeable about the car and its features, and patient with us while deciding what we wanted. Gentleman that did paperwork was also very patient and thorough. This is out third Terrain and we love it! Gas mileage was great on the drive home to Myrtle Beach! Thanks to all of you!

Lawrence Crawford

The staff in service were superb.. the time in and out was better than expected. Regina, in sales, is the nicest person I have ever met in the car sales business. I appreciate the service so much; it is not like this in most dealerships.. Thanks again.

Lynne Krekelberg

I appreciated the friendly manner of the service team and for very good communication with me through the process.

Scott Jackson

Everyone I met so fall is very nice and respectful. No problems with anything. like that salesman came around and made contact with us even though we were just there for our regular maintance check up and oil change. thank all for being so nice. Scott

Charles L Davis Jr

Left 2022 Acadia with dealership Friday Aug 19 (Fri) for a check engine light before we went on a Christian Tour to Michigan. Picked Acadia up on Monday August 29. Check engine light was off. Wednesday, Aug 31, my wife informed me the check engine light was on again. Called service department and spoke to Chelse ( who was very accommodating, sent someone to pick car up Thursday, Sept 1 from my home). This is the third time for this problem.

Jesse Moss

Jaclyn and the sales/finance team at Harry’s were fantastic to work with. They were helpful, honest, and supportive throughout the entire process. They kept us informed and updated from the time we placed the order until we took delivery. We truly felt valued as a customer at Harry’s.

Thomas Dillard

Just really nice people and very efficient. When I sent Jaclyn my vin# on my truck she had a price worked up for me in about 12 minutes and we did the deal. Justin in finance was also great. Would definitely buy from your dealership in the future even though I live in Cashiers. About an hour and a half away.

Sam Morgan

I just bought my third truck from Harry's and plan to buy all of my future vehicles here. It is a pleasant place to visit, I believe their work is good. prices good, & they are always nice to me.

Franco Valsecchi

Best customer service around. They treat you like family.

Cierra Cheyanne

When my car was crashed and my dealership doesn't have a collision center they said they go through here, so I tried it and I am so happy with the results I would highly recommend! Can't even tell anything ever happened!!

Melissa Metcalf

Very pleased with the service received. Always feel welcome there. Gabe in service always does an excellent job. Very pleased with his work. If he can't answer question, he makes sure to find someone who can. Always pleased to interact with Matt Hyder as well. Love Harry's!

Nathaniel Reynolds

From servicing my vehicles to buying and trading vehicles. Harrys on the Hill NEVER disappoints. They always treat me with respect and kindness and professionalism. Definitely recommend Harry's On The Hill

Kailey Balll

Regina was amazing!! She was very down to earth and helpful throughout the whole process. The finance manager was great as well and helped get me a lower interest rate. Would definitely recommend friends and family to do business here.

Gabriel Peterson

Great truck buying experience. Quick and easy. Easiest truck purchase I've made. Ronnie was a great salesperson to work with and wasn't pushy or overbearing. Everything was made easy as can be. Justin in finance was they best finance experience I've had buying a vehicle. Thanks again to all the guys involved with my new truck purchase. I would definitely buy a vehicle from Harry's again.

Ralph Bias

Working with Regina was an absolute delight and she made the entire purchase process seamless and very efficient. Trevor, who executed the financing documents was also a delight and a pleasure to deal with. Excellent and sincere customer service!

KJ Schroer

I haven't personally visited this dealership so can't speak to the people who work here or their prices. I am very happy and relieved that a figure representing a Native American which was used to draw attention to the dealership has been removed.

Stamper Camera & Alarm

James and Trevor, thank you for making our buying experience a great one! You took the time to answer all of our questions and offered us an excellent price on our new-to-us Ford Transit. We appreciate your transparent explanation of the costs involved and your honesty. In fact, everyone we met at Harry's was very polite and friendly, and made the buying process a pleasant experience. We haven't ever experienced that before at any dealership. We're very happy with the quality of service we received and love our new van. We highly recommend Harry's!

Lee Washalefsky

My mother, sister, and I are visiting Asheville for a few days to enjoy what the area has to offer. At one stop, we found that the trunk of my mother's car (holding her much needed roller walker) would not open with the remote key or by the inside button - and there is no keyed entry. So off to have it 'fixed'. The people in the service department at Harry's were life savers. Without hesitation, one service representative checked the problem. She then enlisted the help of another representative who got some guidance from another member of their team. After removing the back seat, crawling into the trunk, and manually unlocking the latch, Nathaniel solved the problem. This is a service department that is very busy and has appointments booked into Nov, but they took the time to solve a problem for a trio of women who would have been really stuck without their help. This kind of service is so encouraging to encounter. I would buy a car from them in a second if I lived in the area. It might even be worth it to make the trip from the coast just to get to experience the kind of service displayed today. Thank you Harry's on the Hill and especially Nathaniel.

Erika Beqaj

They are professional and polite....and the actual work they do on cars, in my limited experience since I've only had my car serviced two times, has been good so I will continue using their services.

Pat Bailey

Everyone we encountered was extremely nice and accommodating. From the service department, sales people, business department went over and above the top to make us comfortable. We were there for service on the transmission for our 2015 Tahoe which turned out to be an all day issue. We were kept informed of all the issues they were dealing with and the costs involved. We were offered a loaner car so we could go eat. Everyone very friendly. Very clean facility from the service dept., waiting area, sales floor to the bathroom was immaculate. Highly recommend.

Koorite

Very friendly, knowledgable, and accommodating staff. Helped me buy my dream truck. Would recommend!

Linda Moy

Excellent - everyone was friendly, helpful and courteous. Very knowledgeable, felt very comfortable working with every one from Regina, Trevor and the service department. I wouldn't hesitate one minute to recommend Harry's on the Hill. Thank you! Appreciate you!

Abundant Life

The team here really busted their butts to get me the truck I wanted during this time of vehicle shortage. Chad and Trevor and Regina really did a great job. I'm really happy with my 2022 GMC Canyon at4 Diesel.

Jason Thompson

Jaclyn and Justin were great! It's dealerships like this that will keep my faith in the auto sales industry. Not taking advantage of people because of market conditions like most other dealerships. They will have a customer for life in me! Thank you again Jaclyn for all your hard work!

Joe Laughter

They were transparent from placing the the order until taking delivery. Always kept me in the loop of where my vehicle was in process. At the time of delivery, the dealership had everything ready and had me out in under an hour. Great experience!

Teresa Clark

I was told when I made the appointment to put running boards and front tag bracket on my brand new Enclave that it would take roughly 1 1/2 hrs. It took over 3 1/2 hrs. The service technician never came out to update me or to tell me approximately how much longer it would be. I have no other complaints. The work was done expertly.

Jeff Koller

I was extremely pleased with my experience with Harry's Buick GMC Cadillac! By way of background, my wife and I are retired and traveling the country full time. We are very dependent on our Silverado 3500 HD to tow our home on wheels across the country. As such, I am very proactive in maintaining our truck affectionately known as Matilda. I have had her serviced at various GM/Chevy dealerships throughout the country. I am reliant on posted reviews and direct interactions with the service agent I am provided to decide who to service our truck with as I'm not a regular customer at any of these locations due to our travels. From start to finish, Ivan Taffer was exceptional from our initial conversation, review of my inquiries, services to be covered and itemized pricing for the various services advised at 45k miles, as well as managing my expectations every step of the way. He was candid about the time needed, and communicated with me throughout the time I was at your dealership. I also appreciated seeing the other service agents communicating directly with your other customers. Their style, openness and transparency in communication with your customers was refreshing. It's that very style and approach that makes me an Ivan fan. The training and teamwork your dealership has expended on your staff was very apparent. In other words, I didn't see any effort to bump up services, but, instead, advise as to what they reviewed and why this or that was or wasn't needed at this time, recommendations for future services, as well as a consistent communication style. Ivan also connected me with your cashier, Donna (I believe), who was steadfast in getting my GM reward points acknowledged in the system interface which I was aware had recently been updated. Those points added some additional savings to my overall invoice which was definitely welcomed as the charges were close to $1,000. I'm grateful and appreciative for the professional services that your dealership provided me and feel confident that Matilda's check up will let us to continue to roll down the highway. Keep up the professional, responsive and transparent services and ongoing success will follow.

Doris

It was such a pleasant experience. I was not looking forward to car shopping, but it turned out to be a better experience than I could have hoped or prayed for. Thanks to everyone at Harry’s who helped make it all possible. And a special thanks to Regina, I give her five stars. 🥰 Doris …

Ben Miller

Ivan was absolutely great helping me through the process of getting my Sierra fixed. I couldn’t be happier with the customer service, and seems my truck is back to 100% now. Thanks, and I’ll definitely be back for any future issues.

Janice Hurd

The sales rep seemed very honest. He wasn't pushy like most I have dealt with in the past. The experience was relaxing and easy. I chose two cars to drive and he didn't try to push me on either. He let me experience it and then answered any questions I had. He was informative and I would highly recommend Harry's.

Steve Miller

I have used Harry's on the Hill to handle all of my oil changes to or years now, today the service person was very nice and very helpful. I wish I could remember his name. I have never been spoke to by the sales team, it's like they think they are to good. I will not buy a car from them because they don't even speak. I don't understand that.

Josh Styles

GREAT EXPERIENCE!!! Regina was awesome the whole process and Trevor was amazing as well. BEST car buying experience I've ever had.

Starlette McCracken-Davis

I enjoyed the experience as it was seamless. Regina Satterfield found me mossing around the lot looking at cars. I explained my situation of the totally loss of my previous car and my need to replace it. Originally I was considering an Encore and the numbers were run. After leaving the lot I noticed an Envision on the web page and called back to inquire about it. Within an hour or so Regina was back with me to share that car's details. By the time we had finished the call I had decided on the Envision and set a firm date for purchase. Regina's professionalism and timeliness was invaluable.

Ruben Rosario

Everything was perfect and just as represented. The staff was welcoming and knowledgeable. I have enjoyed my entire transaction with Harrys on the Hill Cadillac, Buick GMC. I will definitely consider them again in the future!

Keith Jones

Seem to be very helpful as this was my first experience in the service dept. Have had body work done and both have treated me very well so far. I even talked to.them about possibly purchasing new 2022 Sierra pickup when they start arriving.

Amanda Miller

Just an oil change and tire rotation on a Saturday at 10am. I was on my way by 11am! Fast, efficient, courteous service!!! Very appreciated! I even had time left over to take my Canyon for a car wash! She needed a bath!!! 😀 …

Will Baldwin

The best truck buying experience I've ever had! I have purchased over 10 trucks in the last 15 years and these guys surpassed them all. If you want a simple, no pressure, in and our experience without all the headaches, Harry's will be the place. My salesman, Justin, was awesome, look him up! Very happy customer, thank you Harry's.

Susan Kirkendall

Ivan is a fantastic representative and he saw to it that everything was done to my satisfaction and also took care of getting me a new tire when they found a piece of metal in my sidewall. He always goes above and beyond.

Zachary Spriggs

These guys have provided me with excellent service everytime I’ve been in. From service on multiple other vehicles to buying a vehicle recently. They can pinpoint the problem and fix it quick The car I bought is great also no issues

Scott MacAlister

Called to have oil change and wanted to get a insurance estimate on some recent damage both were to be done at the same time. Oil change was fine and was told that body work estimate would be emailed. 1 week later called body shop and they had never looked at it, told me I never called, told me the best they could due was February. I stead of being honest up front, pretty called me a liar and threw it back on me. Been buying and servicing our trucks there for years. Looks like we need to rethink that. Update All though we initially got off on a rocky start with the collision center, the manager of the service center, Donald Ernesty, stepped in did a great job at smoothing this out. He should be commended that he worked outside of his department to insure his customer was taken care of. After that the collision center was very attentive, professional and did outstanding work. There communication with me through out the process was outstanding. I've changed to a 5 star.

Brooks Johnston

Super friendly. Responsive. Transparent. Informative. Great customer service. Slipped me in ahead of schedule, when i brought my car in early becasue the condition was getting much worse. Buying another car from you guys when it arrives this month! Thanks to everyone at Harrys!

Jim Campbell

Excellent Buying experience. My salesperson, Regina Satterfield was knowledgeable, friendly, and patient with me working out a deal on a new GMC Canyon that I was quite pleased with. I had to wait a couple of weeks to get the truck I wanted, but it was worth the wait in not going to another dealership on TrueCar. I hope the new vehicle will be as good as the buying experience at Harry’s on the Hill in Asheville.

joe snow

I contacted 10 dealerships within 100 miles looking for the exact truck I wanted. Jaclyn at Harry’s was extremely helpful and patient with me. First time buying out of state and Jaclyn went above and beyond to make sure the process was painless. They have earned a new customer for life.

Eleanor Brown

Y'all did a good job for my insurance would pay for and Stephanie was great thank you for your service and working with me

Bob Sproles

my appointment was for 10:15 and the work was not started until 11:20. not suitable as my time is valuable also

Perry

My Yukon had a safety recall for the Takata airbag on passenger side. I made a service appointment and the dealership was able to get me in fairly promptly. The service department and waiting area were spotless and first class. The customer service was exemplary would gladly use this dealership again for any needed service. Everybody there was professional and courteous.

David Beam

This is the second truck that I have purchased from Harry's working with Jacqueline. She is professional, honest, and has helped me even beyond the sale on my previous vehicle. I also appreciate Justin's help with all the financials.....also very professional and helpful!

Ronald Kozicki

Outstanding experience. I have been driving more than 50 years and have purchased many vehicles. This was by far the best buying experience that I have ever had. The staff was exceptional, especially Ms. Kathy Fox. They literally do everything for you. All you have to do is drive home. If you are in the market for a vehicle, I recommend them highly.

Tammy Woody

The Used Car team is great to work with! No pressure! No gimmicks! Cory and Matt are very professional, helpful and friendly. Made buying a car easy! Love my new car! I am happy I traded with Harry's!

Benjamin Robinson

I had my car towed to Harry's on Sunday Aug 29. I arrived on Monday the 30th at 8 am. I discussed with the service tech the issue with the car and that I was out of town this week but would return on Friday. He assured me that they would PROMPTLY get to work on my car. I called on Wednesday Sept 1st in the morning as I had not heard from Harrys about my car. I was told they were looking at my car then and I would receive a call later. 5 Hours later I receive a call to tell me the issues with my car (battery and alternator). I tell the tech to go ahead with repairs. It was reported the alternator would be ordered and arrive on Thursday afternoon. I stated that is fine. I would be back on Friday. on Friday Sept 3rd, I called at noon to inquire about my car as it is a Friday on a holiday weekend and I wanted to be able to know if I would get my car back that day or if I needed to make other arrangements. The tech was at lunch but I left a message and was told he would call me back. At 4 pm, I had not heard back and I call Harry's again. I had to leave another message. the tech returned my call within 5 minutes of the second phone call. He stated that my car had been ready since noon. When I asked how late they were open today. he replied until 5 but we are also open tomorrow from 9-1 if you can't make it today. (I felt it was very nonchalant). I asked for a total for the repairs. He replied he was working on that and would call me back in 5 minutes. I made arrangements to leave work and get to the dealership before 5 pm. the tech did not call me back until 4:40 as I was pulling up to the dealership to tell me the total cost of repairs. Once at the dealership, when I arrived my car was pulled around and parked just inside the service bay while I was at the cashier. Upon completing my payment to the cashier (which took at least 5 minutes or so), I stated "he must have left the keys in my car". the cashier agreed as she had not been given my keys. when I stepped out to my car, my car was left running. Not that I was worried about the car but the fact that it was just sitting there running and wasting gas while I was inside. I appreciate the work that Harry's on the Hill has done with my car in the past and feel that the prices are competitive. (although I received a flyer in the mail AFTER my service with a coupon that would have helped my $1300.00 bill). But it was disappointing the lack of communication or urgency from the dealership to communicate with me, from my perspective.

Cliff P

Thank you Harry's On The Hill for the great service. Today is the first time I've called or been to Harry's. I was driving through Asheville in a 2017 GMC Sierra pickup and my brakes just stopped working. I could get the vehicle to stop, but it was standing on the peddle with both feet. Harry's was my third call and the first to offer any help. Anthony told me to bring it in and he would take a look at it. They drove me to rent a car and I went on to run some errands around town expecting to have to come back later in the week to pick it up. Two hours later my phone rang and Anthony told me it was ready and the repairs were made under warranty. I've been a loyal GM customer for almost 50 years, owned I don't know how many GM products. I told this to the first 2 dealers and they apologized, but said they were too busy to help. As I stood around in Harry's while Anthony looked up my truck and got me entered in their system at least 5 other employees approached me to ask if I had been helped. I was amazed at the level of customer service. If I ever need anything GM related, my first call will be to Harry's.

Michael Stivender

The wait time was a total of about 3.5 hours on a Saturday. The technician apologized allowed me to keep my coupon for another trip and discounted the work I had performed due to the extensive wait. I really appreciated his concern for the customer.

Patti Harwood

The employees were so friendly. Everyone spoke to us as they passed by the waiting area. Loved to dogs too.

joel oshields

My salesman was very knowledgeable and easy to talk to. He was honest and easy to talk to. I will recommend him to anyone that is looking to purchase a new vehicle.

judy kirby

I just moved to the area and my daughter brought me to Harry's on the Hill. I have never owned a brand new car before and was a little nervous. My experience was 5 stars all around!!! From the moment we met Justin, our salesperson, to the final signature with Trevor, was just a great experience. Thank you to everyone!!! Judy

Adam Goedde

I was completely stranded while traveling from out of state and they made time to take care of me and got me back on the road. They treated me like I had bought vehicles from them for years and made sure my vehicle was 100% for the 5 hour drive home. I greatly appreciate everything the did for me during my unplanned trip to their beautiful facility.

William Knopf

Harry’s on the Hill is an excellent car dealership. The staff is professional, courteous, and efficient. I had a broken windshield replaced on my new truck and had it serviced as well while there. I will definitely be returning for future service. Shout out to Wayne Pressley in the Body Shop for his patience in dealing with my insurance company. Also, thank you for now accepting AMEX.

Josh Day

I had an amazing experience on Saturday with the preowned folks at Harry's on the Hill. From the original meeting with Kathy, to the down and dirty with Trevor, it was seamless and easy. Mr. Hyder worked with me on my trade in and I felt like I got a fair deal all the way around. By the time I, my wife, and our toddler left, we felt like we were part of their family. If you are in the market for a quality preowned vehicle, you should check these guys out. I will recommend them to anybody and they will be my first stop the next time we are in the market for another vehicle. They really know how to take care of their customers

Catherine Kinnard

Everyone was courteous, knowledgeable, and very informative for the person who knows nothing about Automotive technology. They made it very plain to me as a Layman. The complete staff those that were servicing me as well as those who were just walking to their respective desk we're courteous and kind. I call it, everyone went beyond the Call of Duty to make sure that all things were correct and pleasant.

Amanda Woods

Very happy with customer service at Harry's. They found my problem, ordered a part and made the repair within a couple of days. We live about an hour and half from their business and they were very courteous about having rental car ready for us when we drove over after work and made the exchange with our car easy. Thank you Harry's for great customer service and taking care of us quickly.

Ed Nissen

I recently got my second vehicle here. It’s particular edition truck I’ve been wanting. I communicated with Trevor on this deal via phone, being that I actually live in the Charlotte, NC area. He let me know they didn’t have the truck in stock and didn’t try to push another vehicle on me. He said he would let me know if/when they got one in stock. When the truck finally got there, Trevor worked diligently with me to ensure I got everything I wanted. I also had a tonneau cover installed. Trevor was quick, yet thorough and efficient. I couldn’t ask for a better experience. For many, buying a new car can be an important yet stressful event. I felt confident and comfortable from beginning to end and much of that is due to Trevor. I have no plans buying a vehicle from anywhere else other than Harry’s.

cocobutterfly 42

Great Customer Service Experience. Will do business again!

Duane Cassida

This was my 2021 GMC truck's first service. My truck was taken in on time and the work was done satisfactorily. The only hiccup came when the service staff failed to let me know that the work was complete. I actually had to go to the desk to check on my truck and found out that it had been finished 30 minutes earlier. The technician who did the work did not let the lady at the desk know it was complete.

W. Alexander

Ivan helped me so much and got my car a new battery. Also, “Uncle Larry” was so kind to me. Will definitely be going back!

John Robertson

Harry's Service Dept has to be the best I've seen anywhere. You are greeted within seconds of arrival and the staff is extremely courteous and knowledgeable. The service area in general is as clean and neat as most sales auto sales floors. I highly recommend Harry's on the Hill.

David O

Fast friendly service with a smile at a reasonable price

Joyce Cole

Your collision center Stephanie Hayes kept on top of things, she did an outstanding job,very professional, knows her job,a BIG SHOUT OUT TO HE,WE WERE VERY PLEASED WITH HER

Forrest McCall

great experiance overall .everyone very professional and knew their product or task.very appreciative of the excellent job done by Regina my salesperson. sincerely Forrest McCall.

Timothy Parkhurst

Our company owns a small fleet of GMC trucks purchased at Harry's. The staff at Harry's on the Hill have always been very professional and responsive to our needs. We work our trucks hard, and sometimes we break things. The service department always gets us back on the road in short order. These guys do great work!

jc za

Service worked me in early for an oil change before a long trip in my new GMC Sierra. Very courteous staff.

Nate Fisher

Very pleased with the service and everyone there was super nice! I will always come here for service on my truck!

J.J. Murphy

In this market and lack of inventory there is not much of a story to tell. You had it coming in. We wanted it. Done. Staff was very friendly and helpful. Happy to buy from a local dealership. Jaclyn was very responsive even on her day off(which I didnt know or I wouldnt have bothered her).

Ginger Frank

Just purchased a new car at Harry's and I couldn't recommend them more. Everyone was so helpful, not pushy, super easy to work with and communicate with and in an hour and a half, I was walking out the door with a new car with financing. And the price was perfect!

Peter Hura

Warranty service went without a hitch. Although this was a 2nd visit for the same issue, the tech figured out the problem and i was fixed in 1 day. I also had other appts that day, and a courtesy car was made available which helped a whole lot as we are a 1 car family.

Mike Foster

Michael in Service was very Helpful and knowledgeable about what needed to be done with our Vehicles and also very polite and Nice.I will ask for him Again and refer him to Friends.

Tripp Francis

I have been doing business with this dealership for several years. I have always had good experiences with this dealership. Sales, Service, Body Shop always top notch!

Michael Winstead

Jaclyn was great to work with. She had quick responses to my questions and when I arrived to pick up my truck, she was very knowledgeable about the technology and features. She has continued to help with questions after purchase. Great experience.

Charles Hood

Kelsey in Service was absolutely excellent in everyway. She's so proficient, personable and effective in her work. She's definitely an asset to your public-facing company.

Denise Harris

Couldn't ask for a better experience. My salesperson, Regina Satterfield is a pro. I love my GMC Canyon. Denise

Samuel Staton

Excellent customer service. Could not be happier with my new vehicle and the price was by far the most reasonable I found anywhere around. Trevor is very attentive, straightforward, and makes sure to answer all questions to satisfaction. Would highly recommend.

Gus Fraley

JACLYN REISELT was outstanding. Worth coming from 6+ hours away to purchase car because of her.

Bruce Musgrave

Came in without appointment, and Ivan did a fine job of sandwiching me in. Would give perfect rating except that the visit introduced a "check airbag" message, and parts has not responded to my order of a wiper arm.

Carl Summy

Very nice dealership. Helpful staff members to be a very busy day we were there. Everyone seemed to go out of their way to help us.

John Phillips

Anthony is a fine young man and did everything he could to help me

Alexander DeLuca

As always, I had a great experience with this dealer. They found a leak in one of my tires and were able to patch it while doing my oil and filter change and tire rotation. The waiting time was very reasonable.

Chris Thornton

Great experience. All employees were very nice. I was able to find the truck I wanted and now driving a new truck!

cynthia mendoza

Great service! Very patient and actually listened. Best car purchasing experience to date. Well worth buying out of state.

Steven Gage

Justin made our buying experience pain-free. I normally don’t look forward to car buying because of past experiences with drawn out, complicated negotiating process. Justin made it all clear, straight forward and efficient. Much appreciated!

Mike Bancks

It was the first service appointment since I purchased the truck. Everyone was very friendly and attentive. I was in and out in a short period of time and everything that I asked to be done was completed.

Krista Billings

Bought a 2018 GMC Terrain Denali package on Saturday. Excellent customer service. This isn't your typical dealership, folks. There was no haggling, no balogna. Just a good, solid, down to earth team of folks that all wanted me to me happy, and I am.

Sean Bagwell

Standard oil change, tire rotation Small warranty issue where ground effect clip had come loose.. All was done & fixed in less than an hour. Top notch service If anyone is looking for a new Cadillac, GMC, or Buick please see Jaclyn @ Harry’s on the Hill. She’s the best

Worth Anderson

Very courteous Customer Service Reps... Picked up and delivered the vehicle with all service completed, in a very reasonable time frame...

Donna Brooks

It is not often that I give five star ratings for customer service, but.... the crew at Harry's Buick GMC Cadillac dealership, deserves and earns my business. Their customer service is impeccable! Bar none, they are some of the greatest people you are going to meet in the car sales business. I felt a caring spirit come from everyone that I met there. Everyone works their hardest to provide you with good service.

Yolanda Battle

Everyone was nice, we were able to get a courtesy car while our vehicle was being worked on. Was easy to schedule an appointment and get in quickly.

Roger Metcalf

Very pleasant visit. Comfortable waiting room.

anthony mintz

They are the best dealership that I have ever been to. The whole staff there from salesman, finance manager, sales manager to the owner are very courteous and genuine. They all treat you like you are somebody and don't think they are better than anyone.

Laura Marks

Fabulous. Thank you

Walter Byrd

Staff is excellent. Very courteous and knowledgeable.

John Large

Ivin in service was terrific in taking care of our vehicle problems. We were on a two week vacation, coming from Indianapolis and going to Florida when our ac quit working. It was a Friday pm but Ivin did his best and repaired both the ac problem and also a dangerous brake problem that was discovered. We take our hats off to Ivin at Harry's Cadillac In Ashville NC.

Susanne Ehlers

Nathaniel worked with me to find and fix the problem indicated by a warning light. He was polite and very helpful. The service was completed in a timely manner

Brad Kostelich

Had a flat tire and service advisor (Michael Ledane) took the time to call multiple stores to find my model and allow me to get it replaced. Very impressive customer service.

Josh Denton

Very impressed with the service department! Great prices and service. The shuttle service is absolutely a professional and welcome touch.

Karalee Waltrip

Wonderful service from Matt Hyder this evening! All of the staff was extremely nice and professional! We got a great deal and it was the fastest car buying experience we’ve ever had. I HIGHLY recommend Harry’s!Thank

Laura Oliver

Wonderful service department! They are courteous and committed to customer satisfaction. While they did not have my repair completed when promised - they put extra guys on it & had it done 30 minutes later. They were also 1/2 the cost of another dealership where we got an estimate for the same repair. The call & let you know what is going on. If you need service, an oil change or anything else - come see these folks.

McCllen Griffin

Everyone at the dealership was very friendly and helpful.

Jerry Whiteside

Everyone was extremely nice and very helpful. Sorry I didn't get the gentleman's name that came out of office to assist me and answer questions. I live less than 2 miles from my local gm dealership have no issues with them but had rather deal with people I purchased from even though an hour from home. And with the service I received sure makes me feel confident in my decision thanks for everything Jerry Whiteside Rutherfordton NC

Kate Donald

Thank you for an excellent buying experience. Your sales manager, Chad, and the entire sales & financing staff went above and beyond to get us the car we wanted at the price we wanted.

Drake Owen

I personally did not buy a car from here but I was here throughout the whole buying process with my friend. The prices were fair and the dealers were friendly and didn't seem pushy. I wish they had a little bit more knowledge on the cars they were selling because that would have sped up the process significantly. The overall experience was good but it was a slower process than most cars I've bought.

Arthur Holst

Ronnie was a true professional. Purchased iver ohone and drove over 3 hrs to buy. No trucks or scams. Best buying experience ever.

Jivor 50

Great sale and support from 7.5 hours away. James T was a top notch salesman to work with. He is very professional and courteous. I enjoyed working with him over the phone and even more in person. He held the truck for me overnight so I could be there the next day from 5 states away. Sure enough when I got there the truck was right by the door ready to show and go. The paperwork was ready as well. Harrys on the hill had a fantastic price on the truck I was wanting so I jumped on it right away. I walked around the premise as gas was being put in and finalizing with the financial person. The staff were all very friendly and offered me an umbrella to go back to the used car building. The lot had a very wide selection of new trucks both mid and full in different trim levels. I was there for used but if you were looking for new I think they should definitely have something for you to find. Overall if in the future they had another vehicle I was looking for at the right price I would not hesitate one second to drive 7.5 hours away to work with Harrys on the hill and James T. Thank you much from a happy customer!

Mike Walsh

Excellent experience. A 'Friendly and helpful' Dealership. Very nice and clean facility. Our salesman Ronnie Hemphill was a pleasure to deal with and he listened to what we said. Explained all the features.

Celina Conner

Bought my Subaru from them, first from online and they checked everything out and had it ready for me when I got there 2 days later. Happy with my car. Have went back for service, very friendly helpful staff, work quick. If I need to I will deal with them again.

Dave Rogers

Salesman Justin was top notch. Took care of business and treated us very well. Bought our new truck in about 45 minutes.

Tommy Vass

Great experience buying a truck from this dealership, everyone I spoke with was informative and nice.... Kathy is a great saleswoman very honest and helpful. Thank you !!!!

D M (Bigdtravels)

I recently experienced a minor service issue while on vacation. I went to Harry’s and they assisted me quickly and professionally. The staff was extremely friendly and helpful. The cost for repair was VERY reasonable I highly recommend Harry’s for service

Doug West

Great customer service! The pick up and delivery option was terrific. Hands down better than the Ford dealership I used in the past.

Debbie Cox

THE Staff WAS Very Friendly, Helpful And Pleasant. They went out of their way to make you feel very happy and satisfy. I was impressed with the dealers.

Samuel Pires

Great guys... Very family oriented contrary to most dealerships that you have all these layers to deal with and you never can negotiate the deal with the boss. I went straight to him, told him what I needed and he did his best to make it happen. Simple and straightforward.

Abigail Leech

Went for an appraisal of the hood of my car after a branch fell on it. They were very quick and courteous. It only took 20 minutes or so and I was written a check immediately to pay for the damages at my auto body shop. Great service!

Les Launer

Exceptional service. Very personable, without intimidation or pressure salesmanship. Of the 8 cars I've owned in my life, this one was the best deal I ever got buying a car.

Randy Wittmann

Great customer service. The best car buying experience I have ever had. Richard was great !!!

Margo Hannifin

Donald worked with Cadillac and was great. Service team very nice. Work done quicker than expected

Suzie Moore

Really please with Lub, oil change, rotation. Topping of of window cleaner. Car runs like a top. Michael did a great job of coordinating!

Rick Lamb

I have both my Escalade and my Denali Yukon serviced at Harry's. They never try to have me do work that is not needed and they complete the work very quickly and I find the pricing very fair

Kortney K

It was a great experience!! I love my new truck. Eveeyone is very friendly and welcoming there. Only complaint was that the tank was empty when I got in.

Barbara Barnwell

Great experience as always.. we are return customers because of the honest, low pressure and personal service we have always received. Harry's is the best!

Barbara Baldwin

Sales lady was excellent. She was very efficient . She was helpful in the total purchase from test drive, car info, and financing to our drive off the car lot.

Eugene Gower

Jaclyn was the best. Honest, thorough, and on it. She had the answers and no BS. Justin was great walking us through the paperwork!

sam Abdo

I live in Florida panhandle area and in the process of shopping I contacted several dealers in the surrounding areas, by far Harry's on the hill was the best dealer to work with. very professional and curtsies. Gave us the best deal and the delivery process was great.. was worth the drive.

Mitchell L. Turner

Great people and they are so helpful. They will make your day and you can drive away in a new car!

Peter Ward

Nathaniel was very helpful to help us get our Enclave repaired in short order, we were from out of town and he found a way to get our family back home safely.

Tanner Carnes

These guys are awesome, I've been dealing with Gavin Mizelle for a couple years now and nothing but a honest person. Their service and sales department is wonderful. I wouldnt recommend anyone else!!!! Best ever

Johnny Christian

I highly recommend Harry's! Cory and Trevor gave us first class Service! They are the best! The buying experience from them is the best that I have ever had! They have a customer for life. Thank you guys!!!

Bill McDowall

Donald Ernesty, your service manager, worked through a very difficult situation for me. One of my valve lifters on my 2015 Sierra collapsed. Warranty had expired and Donald convinced GMC to help with the repair.

Kimberly Collins

They were great!! Everyone was friendly and we got a great deal!! I will recommend them to anyone looking for a vehicle!

Brooke Duncan

I have never experienced customer service like we did at Harry's, it was simply perfect. I would rate everything a 10/10. Everyone was very helpful and nice. We were in and out in no time. I would recommend Harry's on the Hill to anyone and everyone! Cathy was amazing to work with and the sales manager was just as great to us. Thank you Harry's on the Hill!!

John Druffel

Bought GMC denali terrain , Jaclyn has sold me a few cars and she is great ! I still do not underrstand the loic of more seat addjustments on the driver side. I don't drive any more but pay the bills. six way on enclave 8 way on envision, they should all be like the envision,. Went with the denali because over all a better choice for me even with the minus on the seat adjuster.

Sara Barnett-Calvert

Amazing service, kind and attentive!

Stan Darnell

Great shopping experience. I worked with one of the internet sales people prior to choosing Harrys. No run around or trickery like other places. Straight forward and very competitive pricing.

Samuel Simmons

From start to finish my experience was personable and thorough. Service was completed in a timely manner and they made it a point to make sure I was comfortable while I was waiting. Overall exceptional experience!

NCbearhunter 08

Easiest experience I have ever had buying a new vehicle. Jaclyn was amazing at her job and helped me as much as possible.

Vicki Meredith

I would like to recommend Harry’s On the in Asheville as a great place to purchase as car. We purchased not just one car but also a truck from Trevor Dupont. He was very helpful in finding exactly what we were looking for. This dealership certainly went above and beyond to meet the needs of their customers. Thanks for your help Trevor!!!

Cheri Hoffman

All the stars to Harry's on the Hill service department. We've been taking our Acadia there for years and they are always professional, friendly, reasonably priced, and never pressure us for other services. Highly recommend.

Darrell Smith

I found a used truck online that I wanted to check out from Harry's but was skeptical about driving 1.5 hours to check it out. From my first communication with Trevor, until well after the sale of the vehicle, he has been nothing but great to deal with. I received a good deal and excellent customer service and communication throughout. Thanks. You have earned a repeat customer.

Jason Rathbone

Excellent service.. Makes the third vehicle purchased from Harry's . Why go anywhere else

Bonnie Simonson

Courteous and very helpful staff. They couldn't have been better. I wish I had bought my car from Harry's.

TheBloodyremains

Had a great experience with the collision center. Had my truck in and out in 2 weeks and my trucks just like the day I bought it.

Brian Krok

The service team could not have been nicer. Took me right away and finished the work very quickly

Kimberly Hyder

If I could give this dealership 10 stars, I would! Every single person I encountered made sure I was taken care of and acted like they truly valued my business. This family owned dealership is such an asset to the Asheville community and has done so much to give back! Go see them at Harry’s On the Hill!!!

Scott Justus

Sales (Ronnie & Chad) did a great job, and did not beat around the bush. They were all business and gave me a good sale price on the new truck, and I was pleased with the amount for my trade. I arrived at 9am, and was leaving with a new truck by 12pm. I will return here for my next vehicle!

Tim Clapp

My vehicle was repaired after an accident. Harry's was recommended by my insurance company. It took 2 months to get in however, the made my car as good as new. They did an outstanding job that made it well worthwhile.

James Webb

Great people, Good service. Very fair prices. I try to make my trips from Florida when I need service, so I can have it done at Harry's.

Tara West

Everyone was friendly and accommodating. I was driven to and from a coffee shop while I waited (even though the wait was not expected to be more than 90 minutes), and the work was done even more quickly than anticipated. Highly recommend!

Donna F

First time at this dealership for a recall service appointment. Smooth process with excellent customer service.

constantin hossu

We made a deal on the phone and when I got there with a check the paperwork was very quick and I was out the door driving the new SUV in no time. That's how all dealership should work!

michael ramsey

The team at Harry's was amazing. I was involved in an accident and had to replace my 2014 GMC, Blake my salesman was fantastic, very knowledgeable, not pushy and went above the call. the entire team was very professional and friendly. Thanks for all you did.

Jake Stokes

Regina was a pleasure to work with. She applied no pressure and gave me her honest opinions to help guide me through the process.

Lori Smith

My husband and I just purchased a new vehicle at Harry's and we were very impressed with the entire process. Justin, Chad and Gavin made it a very enjoyable experience and were very pleasant and helpful! We would definitely recommend Harry's for the place to buy a vehicle.

Sheila Evelyn

We always have consistent great service at Harry's. They have friendly and competent staff from the person who answers the phone to the service managers to the very satisfactory job of repairs to our vehicle.

Rhet Mason

We have been completely satisfied with the service we have received from the service department and body shop.

Louis C. Anderson

Regina and Jason were a pleasure to work with. Very diligent and trustworthy.

Kasey Scott

Harry's on the Hill was very helpful with my process. I found the car I wanted online but was 3 hours away. James and Cory were great to work with and made everything simple. When I got there everything was ready for me and everyone was very laid back and friendly. Gavin made the paperwork effortless and quick. Over all this is a family friendly dealership who isn't pushy and puts customers first.

Nick Case

The sales lady at used car lot was amazingly friendly and helpful! Would definatly shop there again!

Christi Taylor

Michael is the best service advisor hands down. He is always going out of his way to help.

Charity Brown

Great communication. I knew I would have to wait a while for the services I needed but it made the biggest difference being informed of the wait and how long. The staff were friendly.

Bella MacLeod

Jaclyn was ver knowledgeable and she made my experience really easy and fast. Also your service guys are awesome.

Tony Weaver

I am VERY pleased with my purchase at Harry's On The Hill in Asheville, NC. I found my car on the internet and called the dealership and they gave me a great price right away. When I came in the vehicle was ready to go as well as my paper work. Awesome people. Thanks!

Judy Gifford

Spending the winter in a warmer climate meant that I needed to find a local GM dealership to have an oil change, tire rotation and service check. Harry's on the Hill was great! The appointment was confirmed and on time. I was in and out in about an hour. Everyone I met was friendly and helpful as well.

william cowell

The buying process was very pleasant and did not feel pressured. However I never got a call back from finance to cancel the extended warranty. You will be hearing from me if this was not done. Thank you

Aubrey Holley

Don't wast your time buying cars anywhere else. These people are awesome.

Jack Martin

Rhonda in service saved the day. I was out of town when my water pump failed they put me in a very nice loaner for the day so my wife and I could visit Biltmore estate. Had my car ready at closing. Every person I had contact with were so nice. Great experience!

Timothy Coates

Great place to buy new and used. Ask for Matt or Richard. They stand behind their products

Shannon Perere

So my husband and I just recently bought two new vehichles at Harry's on the Hill. We shopped online with the help of Jaclyn a couple of weeks before even going to the dealership. She is the sweetest and most informative. When we got to the dealership, she and Regina, our bubbly sales rep, had the two vehicles we wanted ready for us to test drive. They both made sure we had everything we wanted and most importantly needed in those vehicles at our price range! We had a chance to talk to Josh for a few minutes and they gathered the info they needed. I had to fly out that day so only had 30-60 minutes before I had to get to the airport. When I flew in a few days later, there was a shuttle to pick me up . The shuttle driver was so nice. She stopped at Taco Bell because I was so hungry. My husband met me at the dealership with his trade in and they had all the paperwork complete when I arrived. I was met at the door by Dolley which was a pleasant surprise. With the help of the hilarious Gavin, we were explained everything, signed our papers and on our way! Seriously we got exactly what we wanted and needed at a great price and had fun in the process! Easiest vehicles we have ever bought. Everyone we dealt with, Jaclyn, Regina, Josh, Gavin and Dolley were great. And the most fun! Harry's gets a thumbs up from us!

Ms. Jackson

My experience at Harry's on the Hill was the absolute best car buying experience I've had. Clear communication, honest interaction and a comfortable environment. I will recommend Harry's to everyone I know. It was worth the drive from Charlotte, and I got the exact car I wanted. Special thanks to - Colby, Ronnie and Trevor - and the rest of the team at Harry's! ~Carrie A.

Mike Griffin

Justin was a true pleasure to work with. It was low pressure and we felt respected. The entire crew stayed late to finalize our purchase and we did not feel like we were rushed. We highly recommend Justin and Harry's on the Hill for your next auto/truck purchase.

jeffrey russell

I originally went to the used lot to look at a truck I saw on the web but didn’t like it. The folks at the used lot were very nice and very helpful. I went to the new lot and met my salesman Shane Rawlings. Shane is awesome I highly recommend him!How many guys call and leave you a voicemail checking on your purchase a week after? My experience none but Shane! And he is extremely knowledgeable. Best car buying experience I have ever had! Very low pressure, low key. Told them I needed time to go home and think it over and felt no pressure at all.Very competitive prices. Entire staff is wonderful! Wish I could give more than 5 stars! Highly recommend. These guys get it!

Gregory Scott Dean

Excellent! They helped when I needed them. They told the truth. Shuttle service is great! I would buy a new GMC in town here!

Eddie Ebans

Customer service was just outstanding used cars body shop service department just outstanding thank you 😃. …

Grace Dzialo

Regina was as informative and transparent as possible. Everything was and happened as communicated. Thank you

Jerry Hardyman

First off let me say to anyone reading this that I will have to rank my experience here as TOP NOTCH. From the time I emailed them to the time I purchased my vehicle Trevor and Mrs.Fox was excellent. We did 90% of the deal over the phone I traveled 2 hrs to look at the vehicle and finished the deal. This was a hassle free very fare and caring experience. I have traded and sold cars for 20 years and this was by far one of the best times. Excellent prices fair trade and willingness to reach my desired number was superb. Mrs Fox stepped in with Trevor and it was done. I watched both of them work diligently to get me out soon as possible. You have earned a life time customer. I will return here for my future purchases. To any one shopping for a new are used vehicle please contact Trevor are Mrs.Fox I'm sure you want be dissapointed. Fair prices , Excellent staff, Well maintained vehicles. All I can say is your King of the Hill when you go to Harrys on the hill.

Michael Avant

Told them what I wanted, and was in with my trade, and out with my new car in good time. No problems

Chris Emory

Purchased a vehicle from here and always have it serviced here. Highly recommend to anyone looking for outstanding customer service all around!!

M&G Schick

Great Experience with Matt and Cathy in the used vehicle area. The process of Buying a vehicle is something I dread! But they both made it very fair and painless. Highly recommended!

Mary Ward

Was not ready when I took it in this .morning Had no loaner car for me The body shop had no rentals either. So I brought my car back home. Have to take it back tomorrow.

Leroy Simpson

The service was Great and top notch, Best dealership in Western North Carolina hands down!

Ashley Putnam

They take care of you! Their team works with highest integrity and superb customer service.

Kevin Fulford

I had my Volvo's rear fender crash damage repaired at Harry's because they seem to have a sterling reputation, but I encountered a few issues with the over all experience. They had my car for 6 weeks and mostly, I think, it was waiting around for parts, even though I had made an appointment weeks in advance and gotten an estimate. They were very friendly and listened to my requests for other minor things to be looked at, but they mostly ignored them. The repair results were close to perfect, but they returned the car with some over spray and a dirty interior after they promised me they would clean the leather seats and such. They also didn't communicate at all, as I always had to call them for updates. They did the job they were contracted for, they just didn't impress me with their customer service.

Andriod

I had signed a waiver for a transmission fluid service that I was quoted for $189, when I received that bill I was then invoiced $244, when I noticed it the lady then dropped it down to $197? so the price consistency was not very good, but overall work seems great, thank you

John Lacondrata

Harry's on the hill is an amazing experience with highly qualified professionals that meet and exceed expectations every time. Quality workmanship with smiles on their faces every step of the way. Harry's on the hill in my opinion goes over and Beyond when it comes to your service and sales experience. Well worth your time and travels for a quality vehicle and workmanship of any kind.

David Kidder

Great people to deal with at a nicely taken care of dealership.

Mike Emerson

Always a pleasure to work with Regina. She is awesome!

Phil Haskell

Harry's on the Hill - THE GREATEST SERVICE DEPARTMENT!!! I wish I could give 6 stars for the great experience I had with this dealer's service department! On a sunny Tuesday afternoon Fl I picked up my Buick Enclave which had had the steering pump and housing replaced under their extended (10yrs / 150,000mi) warrantee and was delighted with what I thought was great service (next day, full warrantee replacement, loaner car). Happy, on Thursday we hit the road toward Asheville for a get-away on our way home to New England. As we progressed, the slight hum I heard when I picked the car up continued to increase. By Friday noon it had become quite loud. Concerned, I sought out a local Buick dealer in Asheville. Google turned up “Harry on the Hill.” My first thought was – Is this really a Buick dealer or does he sell used cars. Nothing else was close. Imagine my surprise when I approached an immaculate white, modern, full service Cadillac, Buick, GMC dealership. WOW. Invited by a charming young representative I was invited to enter the service area where I was me by Frank Leccese, the Fixed Operations Manager. Experienced, professional, polite, helpful, thoughtful, thorough, attentive, knowledgeable and with a willingness to goe the extra mile he solved our problem. Taking my paperwork from earlier in the week, he returned with”good news b- we have the parts and can fix it on Monday”. Unfortunately we were leaving in Sunday. “ But it's Friday afternoon.” Hmmm – let me check. OK, If it's minor I can get you out in an hour and half – if the new pump's been damaged it will take until 5:00 - we need to get it up on the lift. -- It looks like it might just be a missing o-ring. If so it won't be long -- It looks likes like that's all it was, the mechanic it checking it now. -- Sounds really good!! Let me check with the FL dealership and see if they'll take financial responsibility -- The Service Manager is out but the #2 said they would – unfortunately he doesn't have credit card authority so will have to send you a reimbursement check. I couldn't believe the extra mile(s) that Frank went. Adjectives can't do justice to the quality of service that was provided that day!!his dealership epitomizes the quality to which General Motors should have all their dealerships strive. And they should clone Frank and spread him throughout their network. Home safe and sound some 1500 miles via the outer banks I am still in awe of what we experienced in Asheville. I regret that, when it comes time to buy a new car, Harry's on the Hill will be too far away. Many, many thanks to Frank and the staff at Harry's. Phil

Clara Deaver

Your technician was knowledgeable and timely. The whole process seemed flawless

Clay Rice

Problem diagnosed, solutions provided and all was completed in the time frame stated.

Tonya Juarez

my husband had to have work done on his escalade and they were very nice and fast getting his car back to him

Kevin O'Connell

Everyone you encounter at Harry's greets you with the same enthusiasm and professionalism that makes you feel you are in the best of hands and so is your car!!!

Dr. Michael Johnston

Regina was super nice and helpful! Love my new truck from Harry’s on the Hill!!

Mike Honeycutt

Office did the body shop at Harry's. I was well-received and found them to be very attentive to my needs. I would definitely use the body shop again.

Mark Matheson

Efficient Scheduling. Met my Time-Line. Good Service and Friendly Staff.

Guy Fisk

quick, easy to make appointment

Ma-Rita Alexander

Friendly staff that's will to make your experiences as smooth and painless as possible. Quality work! Thanks Guys!

Bonnie Oliver

We brought the GMC the afternoon before about 4:30p & discussed service needed for the next morning. They secured the truck for the night. I was notified the net morning of additional cabin air filter needs & approved. I received a call upon completion & picked up the GMC that afternoon. Very friendly service. I am so happy to have my GMC serviced at this qualified dealership.

Jeffery McDonald

I had a great experience with Harry’s. It’s been a long time since I’ve purchased a vehicle and part of the reason why was just a sense of dread over pre-owned vehicle quality and the purchase process, but my experience with Harry’s has changed my opinion. I started my inquiry/process online and Colby was responsive and got things rolling quickly and professionally. My sales person was Corey Whitworth and Corey did a great job all around. Professional, responsive, easy to work with, and accommodating to my distancing preferences. The entire purchase was smooth and fast. They communicated promptly and professionally with my financing people (though they have their own great financing options as well). The vehicle that I purchased was well maintained reasonably priced, and very clean. I recommend this dealership for sure.

jimmy waters

Day of my appointment, it took all day just to change oil ! Other issue wasn't addressed until 2 days later !

Mike Byerly

Great service and great people!!!

Brandon Jones

Matt and Cathy were awesome to work with. Honest and courteous in my used truck purchase. Good people.

Julie Naegler

Regina at Harry's on the hill was fabulous. Helped my dad find exactly what he wanted in a truck! Well done!

Rodney Klein

Great dealership. Great inventory. Ask for Regina in sales. She is the best. Purchased 3 vehicles from her.

Jerry Dodd

My family and I would like to say thank you to Matt Hyder and Stan Loftis for the knowledgable, pleasant, and helpful customer service we received at Harry's On the Hill. Very professional. We will definitely be back.

DS Stopper

They were the nicest, most professional group of people to deal with. Best and most pleasurable car buying experience ever.

Jacob Sechrest

Love my Buick and love Harry's On the Hill

Adam Cooler

The EASIEST and most pleasant car buying experience I've ever had. I will definitely be back for myself and my company vehicles.

Jerry Cohen

I had a car breakdown and Harry's took ne as soon as the tow truck got me there. The service agent - Michael - was informative and courteous. The diagnosis and price and time estimates were accurate. Michael keep me informed of progress and finished right on time. Harry's was fully compliant with Covid19 protocols, so waiting 5 hours did not feel at all risky.

Robert Earwood

Harry’s makes it easy to do business with. Knowledgeable staff and no pressure sales team.

Debbie Patten Riels

I found Harry's to be a new experience. There are new faces that are truly respectful of customers valuable time. Michael at the service department went way beyond the call of duty to help me save money and time on my necessary repairs. With his expertise, I was able to save close to $1,000, all because he cared. His word was as good as gold. His follow-up was timely and professional and when he handed me my keys and opened the car door for me...I knew, I had new restored faith in the service department at Harry's on the Hill.

Frank Gil

There was no pressure from salesmen I felt comfortable and at ease with the entire purchasing process.

Cynthia Ramsey

Friendly staff. Easy to talk to. A lot of beautiful cars

Margaret Rollison

The new service manager, Donald, and Michael in the service department are wonderful to work with. The Cadillac loaner car experience was great, also.

Walt Elfert

I want to set the records straight about my 2017 Cascada antennae issue. I wrote a bad review about the dealetship when in fact it should have been a bad review about GM My apologies to the dealership and to Frank the service manager.It seems the only thing that the did wrong was not following up we made on what they had done. GM is the culprit.They have been notified by the dealership and by myself of my problem and as of yet hsve not contacted me. I am very dissapointed.that they think my problem os not worthy of a response. I know I will tjink twice before buying another GM product. Agsin thank you Frank for trying to help me fix the problem.

Thomas Fay

After visiting 4 other dealerships in the area, we decided to give Harrys on the Hill a shot. We were looking for a compact SUV and showed up 30 minutes after closing. Josh, the sales manager, and Regina, a very astute saleswoman, were still in and were eager to help. They took us on a test drive, answered all of our questions and spent over 2 hours with us. I can't say enough good things about how they conducted themselves. We finally felt like we met with car dealers that we could trust and after many hours of research, discovered that we were right. These people are trustworthy, eager to help, extremely knowledgeable, and were very patient with me during my due diligence phase. If you're tired of being scammed, talked down to, and the general unpleasantness of most dealerships, make the effort to climb the Hill, Harry's will take care of you.

Wild, Barefoot & Free

I can not thoroughly express my gratitude for such amazing customer service. We purchase all of our family and business fleet vehicles with Harry’s. The most recent experience...my car was in the service department for a AC repair, Richard went the extra mile and also had my car cleaned and had a small dent repaired. He noticed the dent, called my husband for approval and by the time my car was picked up everything worked and looked amazing! In a world where customer service seems to be in short supply, these guys are over the top! Thank you Richard Briggs & Harry’s on the Hill!

Laura Davis

I had an amazing experience!!

Joe Waters

I took my truck in for service. I was surprised how fast they put 4 new tires on my truck as well as serviced it. Also they washed my truck for free. I will be bringing my wife's vehicle to Harry's for service when it is time.

Jessie Cline

I had my car serviced there, a little pricey but they did a great job.

Teresa Elbin

Service was prompt and professional.

country life

I have been to many dealerships in my lifetime and this place definitely tops them all! From the experienced help you receive from the staff who will help you find the car you like, to the sales managers who will help you with the paperwork! I really enjoyed the attitude and atmosphere at Harry's and would recommend this dealership to anyone looking to purchase their next vehicle! Thank you to Cory Whitworth for helping us find the car we fell in love with!! Thanks to Gavin MIzelle for getting us through the final paper work! You two made this the best trip to a dealership we've ever had!!

ted brackett

GREAT SERVICE, SERVICE ADVISOR KEEP ME UP ON WHAT NEEDED TO BE DONE, WHAT INSURANCE WOULD PAY FOR AND WHAT IT WOULD NOT TIMELY REPAIRS. THANK YOU

Matthew Ste.Marie

Ask for Song if you're in the market for a used car. Not pushy, very relaxed and professional.

Eric Blake

Great customer service

Greg McKinney

My appointment was a 9 am and they were ready to service my truck , quick and efficient

Renata Conyers

The staff was/is courteous and nice, helpful, friendly. Great bunch of ladies/gentlemen.

Paul Campbell

I have to admit before going to Harrys on the Hill and purchasing my truck, In my mind, it was the last place I had planned on going shopping. I inquired around, did my internet research, window shopped dealerships, and had contacts at other GMC dealers. I truly had in my mind that I would purchase a truck farther east, or Charlotte, Greenville, and/or, even Tennessee. That was my plan. And by fate, I ran into Aubry driving a shuttle vehicle with Decals on the side advertising Harrys on the Hill, at a gas pump. I forwardly asked him why was Harrys so high on their truck prices. I explained that I was going to buy a truck and mentioned the locations I was shopping. He was very nice and pleasant, and he stated to me. "Go see them at Harrys and tell them what you just told me". He said, "see Regina Satterfield" (a sales consultant). I had some time at that moment, so I went there. I asked for Regina, and very quickly I was greeted by this pleasant blonde-haired personality that wore a huge smile. Now I absolutely hate car shopping,,,, I MEAN,,,, I HATE IT!!!. I did however, want to see the new tailgates demonstrated on the new GMC trucks up close and personal. Three days later, with Regina and Matt Hyder's involvement. I shook hands, and now own a truck that I absolutely love from Harrys on the Hill. I would encourage anyone shopping to do research. Now, how you negotiate,,, well,,,, that is up to you. I am a pretty forward shopper, I do not like the "Wizard of OZ, ducking-behind-curtains-act", without me present to deal out offers. It gives me the feeling of trying to work against me in making a purchase and convincing me why I shouldn't buy. I was able to relay that concern, and it was addressed up front with Regina and Matt. They truly allowed me to feel at ease and they displayed a very high amount of trust in their word, and they have kept it to this day. They truly did turn me around in thought and mindset. I am glad my business stayed right here at home in Asheville. And I will encourage anyone shopping, or even just browsing, to start with seeing Regina. You'll love her smile, and her ability to make you feel comfortable. And if you don't like some of the same things I spoke of when sitting down negotiating a price on a car,,,,, tell Regina you'll take a walk with her down the yellow brick road to see the "WIZARD". She will smile, and maybe she'll remember me as well at that moment. Ask her to see her dog To-To. The dog may even be lying on her desk begging for a treat,,,, No Joke!!!.......... Happy shopping!

Trudy Coble

One of my tires picked up a nail in the side of the tire and therefore had to be replaced. Although, Harry's did not have any in stock when I spoke to Chad in the Parts Department on Saturday morning, he went the extra mile to find where a tire could be found. He then ordered it and it was delivered to the dealership on Monday morning. I got the new tire installed on Monday afternoon. Mike in the Service Department was extremely efficient and helped me get in and out in a timely manner. I was very impressed with the quality of Harry's Service!

Backwoods Grading

Great place to buy a new SUV, we love our Yukon. Thanks Harry's!!

Les Senters

I purchased a new truck with no stress or pressure and it made for an enjoyable buying experience. Chad the sales manager was easy to work with and listens to you. My salesperson Matt was great and eager to help me find the truck I was wanting, without being pushy. I would recommend him to all my friends and family. . I have to say Gavin, in the finance department, was awful only because I told him I would give him a bad review. In fact, he is great, professional and enjoyable to talk with. I have purchased a lot of vehicles and this dealership was one of the best I have done business with.

Bill Lytle

Always great customer service and usually good wait time.

Chris Allen

Respectable ,informative, friendly, honest, best buying experience . loved our salesperson Drew. Would recommend my family and friends.

Nat Cannady

Excellent experience. Good value on GMC truck.

af62cobra

The staff are super nice and a no pressure of any type. Car was clean and ready on time.

Tommy Peeples

Great lady and experience.

Jack Gouge

I had a appointment, took the car in, did the work and a rep came out explained everything and on my way.

Edwin R Bolton Jr

Great great place to get an estimate for car damage body shop work Steve is excellent estimator.

Steven Suggs

We showed up late on Saturday afternoon to look at a used Ford Edge. Song greeted us immediately, let us test drive it, made us a great deal, and made sure we drove away with it extremely happy!!! Matt was also super nice!!!!

Enoch Sylvester

Fast, friendly, efficient.

Susana Salas

They have great service. The personal is very helpful. I truly recommend.

Alicia Rusk

Everyone was so nice. Great experience

Adam Stephens

Excellent service and completed oil change when stated.

Ralph Mangusan

Excellent service. The staff respond very quickly to online queries. Great car options. The process is so easy.

jennifer cable

Always great service, kind honest people and a great experience.

Josh Fite

N weekendGreat dealership. ...could be a good opportunity. Wash cars for them

Dawnpowerful Gaddy

Great staff n always ready serve there customers

DAVID SHELTON

Took a long time , ⌛ Trans flush, oil change, but but they are ALWAYS Cheerfyl and professional.

Dawn Homan

Ronnie Hemphill is a very pleasant and honest salesman who is easy to work with and will work with you to get you the best deal he can.

Connie Wise

I've had my GMC vehicle serviced here since it was bought in 2015. The service coordinator, Stan, has been abosultely GREAT everytime I've needed any work done. He has always been very friendly and willing to do whatever he could to make my service expierence good. I highly recommend talking with Stan if you need any service work done. I have also been very pleased with my purchase from Harry's as well. I will probably purchase from here again.

Troy Pung

Service: Came in for a Saturday service. Got stuck in traffic and was 20 minutes late. Talked to the service adviser, (Jeff I believe) about my tight schedule. He had our 2015 Sierra 2500HD in and out in about 30 minutes time. Awesome experience!

Linda Packer Young and Richard Packer

I went to Harry’s on the Hill on January 17th for an inspection. I arrived just before 1p. People came and went from the waiting room while I sat there. I am pretty patient but finally got up and went to the desk to check the status of my inspection. It was nearly 3p. They said it was ready 50 minutes ago. They said that they had called my name in the waiting room, paged me and called my (home) phone. I was not at home I was there. Granted the TV was on and probably drowned out the paging. No one came and called my name that I heard. Recommendation: 1. Make sure your PA system can be heard in the waiting room. A speaker in the waiting room would fix that. 2. Make sure that the number you are calling is not a home phone. A notation should be made to that effect. 3. Double check the waiting room and speak louder if the customer has not answered. Staff was very nice - no complaints there. Linda Young

clayton faber

Very satisfied with the sales staff. Very helpful and easy to work with. Communicated great!

janis blankenship

Everyone from Gina Satterfield to lady scheduling for my oil change to young man who helped in service was polite and very professional

Ken Crutcher

We were traveling through Asheville, hit something in the road and bent the rim, flat tire. The car was an Escalade Hybrid which does not have a spare. It was Friday afternoon, so while waiting for the tow truck called Harry's to alert them of the problem and I would need a wheel. From the first person who answered the phone (Debbie) to everyone I talked with, they were very polite, professional and trying to help. They do not stock wheels, normal, I don't think any dealer could stock all the sizes and shapes of wheels. The operations manager (Frank) called me back, suggested I call a tire store closer to my location. No luck, no wheels in stock either. Found a used rim and they would deliver to Harry's. Called Frank again and he said great, when the wheel arrived he would mount a tire and have it ready. We finally arrived by tow truck, they were ready and had the new tire and wheel mounted, even suggested a tech take the car for a short ride to double check everything. We were on our way. I mentioned this was a Friday afternoon, we left Harry's just before 5:00pm and during any all my phone conversations and our final arrival at Harry's they never acted like they were in a hurry to go home for the weekend.

Rita Willis

Courteous, knowledgeable and friendly staff. Always a pleasure.

Emily Juengel

Got my oil changed here, assuming the cost would be high and was shocked at checkout

Tony Osteen

Chad and Regina were great I am a customer for life

Lynda briggs

Courteous and professional staff

Randall Blevins

Our sales consulted was very knowledge; this made the process of purchasing the truck much easier.

Rhonda King

Everyone is always friendly and helpful.

D Cooper

Really good people here. I will buy here again for sure.

Connie Brown

My husband and I recently bought a 2016 Nissan truck from Harry's on the Hill used car lot.The staff at Harry's do everything they can to make sure you are happy with your purchase. This is our second purchase from Harry's (both used cars). My husband and I having been looking for several months for "just the right" vehicle. We could have gone to any dealership in the area, but we knew that Harry's would have a dependable used vehicle, we knew we would get a fair deal, and we knew the staff would be very kind and listen to what our needs were and that they would not just try to sell us something. Harry's is my first choice when looking to purchase and my first choice if I need repairs or service.

Leann Badger

Everything was ready and waiting on me when I got there. Staff were friendly and helpful.

Amber Bryant

I & mom only all times see big man stand of Native American Muffler Man. Wow, tallest and so beautiful views. We never go there see big man place yet. Waiting when nice weather and take pictures. 😀📷 …

Andrew Trammell

Great buying experience. Drove from Charlotte to pickup a CTS-V last year. Pricing much better than anywhere near Charlotte. Great professional experience!

Laverne Archer

Everyone was willing to help. Including the 2 sales ladies

mike gordon

Great service department. Knowledgeable, friendly.

Bill Lytle

Always great customer service and fast service time.

Doreen Wilburn-Smith

Great service. In on time, service complet4d in the estimated time given. I appreciate the update on future possible service needs.

Randy McBay

Great service on the oil change and tire rotation

C.L. Kunst

Great family owned cadillac dealership. Customer service is their highest priority.

Leslie Bauchman

Harry's is easy to get in and out of since it is at a redlight to use to get in and off of Paton Ave. Collision department was friendly, helpful, thorough, and quick. A little confusing to find in the back of the parking lot though.

Gary Gores

Had a automotive problem that was quickly handled by Donald the service manager.

Jacob Fiskeaux

Always very slow, oil change rotate tires takes 2 hours every time

Roger Eddins

Heidi was able to accurately enter my described problem into the system so that the technician could diagnose the problem quickly and get me on my way quickly. My car is no longer exhibiting the diagnosed

Christine Mammolito

Friendly staff, they didn't give me the runaround, I wasn't there all day, it was overall a great experience.

Nathan Turner

Great experience with Trevor at Harry's on the Hill. Prompt, courteous and straight to the point. Made the experience painless and without surprise.

Jim Gaunt

Always give first rate service & make you feel that customer satisfaction is a true value & dealer goal.

Melanie Marshall

I purchases a 10 yr old Acadia from another local dealer. Within a month, I started having issue with it. I took it to two other mechanics before taking it to Harrys on the Hill. Their team went above and beyond in their attempts to not only repair the vehicle, but also to be fair and honest with their pricing. They went to bat with GMC in an attempt to get them to offset some of the cost of repairs. They were always very professional and extremely kind. I highly recommend the service depart. A special thank you to Cass and Frank for truly going above and beyond. Melanie Marshall

Cynthia Thompson

Do a great job fixing your car

S Grooms

Quick to get a quote and answer slow to get a sales man at first.

jacob sechrest

Great specials, friendly staff

G MP

Jeremy was knowledgeable and helpful. Fast and honest service.

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