Reviews of Kendall Ford of Anchorage. (Car Dealer) in Anchorage (Alaska).

Kendall Ford of Anchorage

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Car dealer

Ford dealer

1950 Gambell St, Anchorage, AK 99501, United States

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Information of Kendall Ford of Anchorage, Car dealer in Anchorage (Alaska)

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Reviews of Kendall Ford of Anchorage

tara peper

Jonathan & Tom. They were totally awesome. They worked really well with my financial needs and made the hassle of buying a car so very easy. Their friendly excellent customer service is beyond any other car place I’ve been to. This is my first new car purchase and I will definitely recommend and come back for my next car.

josh mize

I had a great experience here. Walked into the lot and was greeted by Trevor. He was easy going and was willing to let me drive around and get a feel for the vehicle without being pushy or rushing me. After a few tries we found the right model and trim for me. The negotiations we fair a equitable for both parties and they got me a great interest rate for financing through Sissy in the finance department. Then the manager reached out to see if I had concerns or issues but I was super happy with the purchase. I highly recommend this dealership.

William Grant

Great experience overall. We pulled onto the lot knowing what we were looking for, and thankfully it was on the lot! Shane and Tom (finance) were extremely easy to work with, and have been great about following up with me. Given today’s used car situation, my wife and I were happy to drive away with our new (to us) truck. Highly recommend!

Nikkitta Smoke

Shane & Jordan, They were totally awesome. They were amazing figuring out how to get me in the car I wanted that supported my financial needs. Even had my gas tank filled for my drive back to Fairbanks. Their friendly, excellent customer service is beyond what I have experienced at any other dealership. L I definitely recommend Kendall ford and ask for Shane 😊 I will definitely be coming back for my next vehicle needs.

Amy Caitlyn

I recently had to upgrade my 2019 ford explorer for towing purposes and I did not want to part with it. I loved my car and I refused to settle on a new car I didn't like. They had a 19 explorer in the trim we needed and Tom was awesome to work with by giving more for my trade and going the extra mile after hours when the bank was closed to find out what my payment would be. I would definitely go see them again.

Joseph Nations

I bought a 2008 Dodge Ram and was very impressed with the staff at Kendall Ford Anchorage. The salesman and sales manager were both great. Truck is running strong and these guys gave me a great price. Thank you!

Nick Anderson

i recently got into a accident with my dream truck a 2020 tacoma, after losing that truck i searched everywhere but Kendall Ford certainly helped more than any other dealership. Seth was the salesman that i dealt with and he was awesome, instead of finding any truck within my price range he asked what my hobbies are so he could help me find a truck that fits my lifestyle. And that he did and even helped me make the truck a little more affordable by bringing the asking price down just under 4 grand. Jordan who works in finance went absolutely above and beyond to help me make this process as easy and quick, he helped me with paperwork, cosigning paperwork and signatures from my dad back home, he even came in on 2 of his off days, that kid deserves a raise. All in all i felt completely taken care of by each person i spoke with during this process and would certainly recommend Kendall Ford of Anchorage!

Kelvin cruz

My experience with this dealership was great. The staff is very welcoming & knowledgeable. Clint & Jomarie made the process of purchasing a vehicle a breeze. They were very clear & explained every detail to us. I highly recommend Kendall auto. We will be coming back for our next vehicle in the future!!

Trent Lee

Buying are vehicles from Kendall is nothing short of amazing. Service is typically backed up, but managers like Tiana did absolutely everything she could for us. Paperwork is always the long process when purchasing, however Jo Marie made it so smooth yet informative to where we won't buy anywhere else. We do appreciate Kendall Ford and staff. Thank you!

SOSEFO KOLO

Shout out to Mannie & Sissy for all the help on getting my Lil family the perfect deal on our vehicle!!! Five stars across the board from for the fact that these two teamed up went above with extra steps to get us the perfect deal. Recommend you folks stop by and ask for them!! MAHALO 🤙🤙

Rachel Aumavae

I highly recommend this dealership! Excellent communication, great service, & very professional! We had Clint Steger from the Sales department assisting us, he was very laid back,friendly, professional and helpful! I did not feel pressured at ALL while working with him & although he was busy with several other clients he made an effort to ensure we had his undivided attention. Once we made our decision, it was all hands on deck from there🙌 We gave Clint our offer and after speaking with his General sales manager Jo Marie Sila she took it from there and instantly made the numbers work in our FAVOR! It took less than 20Min for us to come to an AGREEMENT that satisfied all parties. From there, the Finance Manager-Sissy closed the deal out for us! She had everything situated in black and white and even ensured we got a WARRANTY to go along with our sweet ride. In total from the time we hit the lot to closing it took less than 4 hours! Each Team Member that assisted us has years of experience in this business & it clearly showed in their interactions with us! Trust me when I say, you will not be disappointed when dealing with them.

Steven Borcherding Jr

Great experience here! Steve and Jordan were incredible. I have bought and been apart of numerous vehicle transactions, and I have never had an experience like the one we had with Kendall Ford. Steve went the extra mile right off the bat. The second snow storm just hit the night before. He went out to find multiple options for us. When one didn’t have quite what we wanted, he instantly went back out into the elements and found the perfect vehicle for us. Jordan found us the best rate he could and really went above and beyond. Usually the finance manger is someone you would dread talking to, because they try to sell you things you really do not need. But with Jordan he did not fit this stereotype. He laid out all of the options and gave us clarity on questions we had. The entire process was incredibly smooth. I highly recommend these two incredible team members and Kendall Ford as a whole!

Prescott Mills

I recently purchased a truck from Kendall Ford of Anchorage. The staff was amazing every step of the way walking us through the vehicle buying process from Nick who helped us locate the vehicle to Jo Marie who helped us get a great deal and Jordan who helped us walk through the paperwork, we couldn't have been more happy with the service that we received, Thanks Guys!

Catherin Polushkin

Kendall has definitely set the standards for great customer service! Bill was so patient with me as I test drove multiple vehicles. Professional, great conversation and very personable! I felt confident and comfortable during the entire process. After we had found “the car” for me, I had the pleasure of working with Matt in finance. Who was also very patient and kind with me while I worked with the bank! I can’t forget Jo Marie! So welcoming and helped me with any questions or concerns I had come up during the process. After everything, my car got detailed and Bill even filled up the gas! A girl can’t complain!! Kendall has a life long customer. Thank you!!

David Brockman

Serena and Ann are both awesome service advisors, they took excellent care of my vehicle, fast friendly and respectful. I will be having all my expedition’s service done here. Very easy to work with!!!

roe misa

I was helping my daughter look for her 1st car. she wanted to buy on her own without co-sign. I thought it would be Difficult for her to get pre-approved as college student, new job & no actual credit debt. We met with Jomarie Sila @ Kendall & she got her preapproved right away with a local bank, at a low interest rate & a great deal on a new-like low milg Vehicle. Way more than what we expected!!! I'm so thankful we we chose the right dealership that made my daughters experience stress-free, easy & welcoming! They dedicated their time to find her the best deal. I would highly recommend Joemarie & any sales guy to help you with your vehicle purchase!

Lindsey Rozzi

I have owned a Ford since February 2022 and I have had to go into service a couple of times for some wear n tear work. Even on their busiest days I have been treated like royalty from the moment I drive through the doors until I leave. Mark's staff is exceptional with customer service skills and making customers feel welcome and comfortable while having their vehicle serviced. Since I own a Ford I know Ill be back in service soon enough and this staff makes that a little more bearable.

Angie Lim

Seth was very knowledgeable and kind. He was able to help me trade in my 2017 mustang for a used 2019 Ford Ranger! It was bittersweet to say goodbye to my mustang, I drove it for 5 years with zero issues. Thankfully, Seth and Kendall Ford of Anchorage were able to give me good trade-in value I couldn’t turn down. Thank you Jordan from finance, I am very pleased with my monthly payment and rate. Thank you to the service department, they are planning on replacing a small chip on my Ranger with a brand new windshield. I am looking forward on getting my Ford Ranger routinely serviced with you guys!

Adrian Macias

AMAZING customer service, Shane really did a well job on helping me get my 2018 ford focus. He kept a good happy attitude and was really patient with me during the entire process, would recommend Shane if you’re looking to get a new vehicle. Sissy was also very helpful especially when looking into the finance of things and wasted no time when it came to setting everything up.

Shaunae Bouaseng

Vember was Johnny on the spot with all of my request. Buying a new car usually is a headache. This was my best experience I have had yet. Thank you Vember, Tom and Jo Maria for all your help I’m loving my new ride!

Dipo Fernandez

Great experience and didn't feel pressured into buying anything. My salesperson was well knowledged and friendly. Would definitely buy here again and strongly recommend Kendall Ford. Purchased the 1st Ford Maverick Lariat luxury AWD 4k 1st edition in Alaska. Very pleased. Thank you Kendall Ford!!!

Michael G

Arberim was great ! He took us serious as customers. We were able to test drive the vehicle we needed and he was extremely knowledgeable about the vehicle too. He answered all our questions. He was very considerate too. He offered us Waters and asked if there's anything you could need more than once. Very accommodating and friendly. As for the finance department, they were very nice. Sissy sat down with me, and went over the numbers. She was very nice, and displayed great people skills. And no moment did I feel that I was trying to be pushed into a sale.

Robert Schmidt

Kendall Ford of Anchorage always exceeds my expectations. I financed two vehicles through their dealership and both experiences were outstanding. Their finance department, specifically Sissy, is extremely knowledgeable of the industry and got me an amazing deal I didn't even know was possible. I can't recommend them enough!

anaboi03

We got lucky with a nice GMC Terrain, Seth K and Tom hooked us up with one of the best deals we can have! Overall amazing service, pretty great for a first dealership visit! -About a week later, we traded in for a Ford Explorer and everything went way too well! Great team of service at this dealership, definitely guaranteed customer satisfaction! 100% recommended! Thank you Kendall Ford for everything!

Ka Vang

Kendall staff are great, informative and knowledgeable. The car has been an excellent new addition for us. We ordered through Ford to arrive at Kendall with no issues at all and highly recommend others to do the same. The staff only wants the best for the customers and strive to make that possible.

Michelle McGinnis

We have had a positive experience at Kendall during sales, service, and everything in between. Jordan, the service advisor is very friendly and extremely helpful - such a joy to talk with. Jason, in sales, did an awesome job and JoMarie was very helpful resolving an issue with the vehicle we had. Thanks for the great service!

Andre Dentoom

I was camping at Denali National Park, when I realized that my F150 was due for an oil change. I tried to book an appointment on line, had some correspondence but had no success in booking an appointment. A few days later I showed up at Kendall in Anchorage, and they advised that they never received my request for appointment. Mark, the service manager, worked diligently with Anne of the quick lane to get me in for an oil change and a necessary rear brake job, all the same day. Thank you Mark and Anne for accommodating me in a timely fashion....and for letting my vacation continue without any major delays. Andre D. Ladysmith British Columbia, Canada

Rachel Leblanc

Arberim was extremely helpful when selling me my car. He was very knowledgeable and made me feel very comfortable while waiting for the paperwork to be processed. Jordan in finance was also great and took the time to explain the warranty packages in a way that made more sense. I am very happy with my purchase and appreciate all the help from these guys

Powers Des Armo

I just traded in my 2011 Ford Fusion for a 2019 Ford Fusion and got a killer rate on it! My overall experience was wonderful. Both Jordan Embrey and Brandon were very helpful, efficient, and experienced. Jordan really surprised me with the rates and payments, I couldn’t be any happier and definitely want to give him a personal shout out. And on top of that I’m very happy with the new car. Anyone that I know that needs a car I’m sending them right over here. Again I’m 10/10 satisfied with my experience here. If I could give 6 stars I would. Thanks guys!

Larry Mac (Lt. Dan)

Technicians and service representative were awesome. Even though my F150 was scheduled for 9/26 Kendall Ford took it in 9/12 and repaired electrical harness issues and got me back on the road. Appreciate the service.

Paola Jimenez

Came into see Arberim for a 2017 Ford focus and he made it super easy with getting us in and doing the paper work explained to my dad everything. He is a genuinely good guy if you need a car or truck come down and see him! super friendly and will help you get what you need! 🤩 …

Taylor Mack

As a first time car buyer they made the process go as smoothly as possible. Jordan was very helpful and informative, he did everything he could to help get me into the car I wanted. I will go back to Kendal again in any future car purchases!

Tony Reynolds

What a great experience in purchasing my new Escape Asonte Harris made the process simple fast and easy .. Shout out to Jordan in finance and Andrew and Jo Marie.. This place will take care of you with no hassle 👌 …

Margie Tidwell

We had a recall on our motorhome. Even though it was too big to fit on their service area they were able to accommodate and take care of it. Had great customer service from Alanna who was polite, professional and efficient. Good team you have Service Manager Mark!!!

Delaney Preston

These guys did an absolutely AMAZING job with getting my vehicle serviced. As a young female going to get a vehicle serviced alone, I always have fears that people will try to take advantage of my lack of knowledge, but this was so far from the case with the phenomenal service staff here. At no point was there any pressure to get additional services. I showed up a few minutes early for my 4:15pm appointment, and they were already waiting to take my vehicle. They let me hang out in the very comfortable waiting area, and they had my oil change done in 30 minutes. Every person I came in contact with had a smile on their face and were kind and polite. Will absolutely be coming back for all future servicing.

Aanii Anaver

Mackenzie in the service dept was awesome and accommodated to my schedule. She is also super kind and approachable which is awesome. Kendall Ford staff is so friendly, and I have a pleasant experience each visit.

Bankai 01

I’m giving Steve in sales 5 stars for excellent customer service. Kept me and my gf entertained did an amazing job with communicating. He may look intimidating but man does he have a big heart. Again thank you for the sale today❤️

Clark Saunders

My son recently purchased a used RAV 4 From Kendall Ford in Anchorage. They were amazingly accommodating, reasonable, and professional. Jonathan went above and beyond and is an example of what service should be at a dealership. I had to recommend these guys! They will take care of you!

Tell Hand

Worked with Shane Simbre, he was fantastic. Shane helped us trade in our vehicle he was easy to work with. He found us what we were looking for with the trade-in. Very friendly very welcoming easy to work with great job all the way around.

Jeremy Landreth

Alannah & Jordan Service advisors were great when assisting my Ford escape with repairs and a recent recall, overall amazing customer service. They called me to keep up to date with the repairs and let my vehicle sit at the service area for days after the repairs were completed and I came back from vacation.

Desmonna Faatau

The moment you drive up just know your in good hands. Seth and Michael have the greatest time help first time buyer and the best advice to unsure buyers. Best two in the business. Trust me it’s all worth calling in for.

Rachel DeVore

We had the best service with Seth replacing my husband's totaled car with his dream car, a 2021 Bronco Sport. It was by far the best experience I have ever had at a car dealership, in and out in an hour and a half, I was extremely impressed!

Austin and Julia Skelley

I can’t say enough good things about my experience with Kendall Ford. Nick Steger was a huge help in getting me into a new vehicle and placing a custom order with Ford. His customer service and attention to detail were top-notch. I am a very happy customer!

Charles Wells

Went here to look for a used Tacoma. Had a great salesman - Steven Odell - who took us to exactly what we were looking for. I ended up getting a great deal on a 2020 Tacoma. I will be buying my next vehicle from this place!

Lisa Whip

I had the best service ever buying my car. Ivana Bekic was my sales person and she had everything happen quickly and smoothly. From Matt Hawn who found great winter tires-to Bradley Kareem who changed the tires-to Shawn Jarvis who pushed through the paperwork and made sure extra protection was put on the car in a timely manner—to Rob Cook who put my car through for a new car inspection: they all were the best to work with!!!!!!!!!

Sonja Burke

I got a certified pre-owned Jeep @Kendall Ford for my birthday 🥳 the vehicle is in great condition w/very low miles, unfortunately the previous owner was a smoker & they couldn’t get the smell out, but I was able to. Thanks to Bill & the Kendall team I was financed & got to take my new to me Jeep home the same day! …

Paul schuldt

I would like to take a moment and recognize some of the staff at Kendall Ford of Anchorage and the outstanding service and customer service provided. Jo Marie Sila - Sales Manager Mark Sterling - Service Manager Tiana Hay - Service Drive Manager Ann Hobson - Express service Manager Hailey Smith - Service Advisor These 5 team members have shown the utmost level of customer service. I had some issues with my Ford Escape Hybrid (great car) to include some electrical and warrantee items. These fine team members made sure my wife and I were well taken care of. All issues were handled with great professionalism and the concern for customer satisfaction was on the top of the list. My wife and I are most satisfied and will continue to shop and have our 3 Fords taken care of by Kendall Ford of Anchorage. I recommend looking these team members up when visiting Kendall Ford of Anchorage. They will take great care of you and your vehicle... Paul

Freedom Ring

Awesome experience! got a great deal! Clint is an outstanding salesman, No pressure whatsoever and found me exactly what I was looking for. I will be back when I am ready to upgrade in the future. thanks guys!!

Glenn Luther

My wife and I had a great experience with our salesman, Vember. He was very approachable, realistic, and was able to personally relate to our needs in every way possible. Unlike other salesman who pressure you into purchasing a car, he understood our needs and acted in the best interest for us. Vember went out of his way to make sure that we received everything we were asking for, and then some, even after purchasing our car. We highly recommend going to see Vember if you are interested in purchasing a new car.

Rikki Riley

Edit: today Mark Sterling the service manager called and did everything in his power to get me into a vehicle to drive while mine is awaiting repair. While the service department is booked out several months for fixing the suspension, getting transportation at no cost to me was one of the most important things to me in this process. I am happy with this quick resolution, but I will not give a perfect review as it did take some time and effort to reach the proper person. I will update my review as the process goes on. I received my dream car, a 2022 Bronco Badlands with the sasquatch package in July 2022, after reserving it two years prior. I had been enjoying the vehicle until January 16, 2023, when I had (what I perceive to be) a catastrophic failure at 4831 miles. I was driving down Muldoon at about 30mph when my tire was either misaligned so much the bead lock on my tire came unsealed or my tire popped, deflating the tire in its entirety. I pulled over to change the tire, when I realized that something behind the wheel had snapped--either involving my axle or suspension. I had the vehicle towed to the dealership, but had called beforehand. I was told on the phone THEY COULD NOT GET ME IN UNTIL MARCH. I voiced that this was unacceptable and that I needed to get the vehicle in as soon as possible, as it was practically brand new. The vehicle has not even been on any crazy offroading trails and is just my daily driver. I had been assigned a corporate customer assistant that has not seemed to help at all or email me her contact information, and the service manager has not called me back after leaving a message 24 hours ago. If I can get verification that the issue is caused by something covered under the (bumper to bumper) warranty, which should absolutely apply here, I can rent a car that I can be reimbursed at least some of the price for. However, no one seems to be worried that this could have caused a huge accident and been a giant issue for my safety. I don't even know if this issue can be fixed, as Ford isn't even able to keep up with the manufacturing of the vehicles. I wasn't a Ford fan before I bought the vehicle, but had fallen for this particular car. I am now really having a hard time liking the car--I have received no assurances that anyone cares if it happens again or any realistic timeline when my $70,000 vehicle will be road-worthy again. This is awful customer service and I would never recommend anyone go through this experience.

Ariana Rukovishnikoff

Arberim Lena was a great salesman! Very friendly, knowledgeable & great customer service. I told him what I was looking for and he knew exactly what to recommend. He was very thorough and made the buying process easy! When you go to Kendall Ford ask for Arberim Lena!

James Singleton

Kendall Ford serviced my vehicle ahead of estimated time by 3 hours was under the cost estimate and all was done correctly!! Justin , my service rep, was stellar. Perfect service I’d say.

fniceo

We live in Juneau and get our recall service done here and have Kendall Ford reimburse (via/from FMC) us after we pay the local shop. Tiana has gone the extra mile for us to get us reimbursed. Follow up phone calls and really has worked with us over the years. Thank you very much!

Arleen Lunsford

The folks at Kendall Ford provided patient and wonderful assistance when a vehicle fire caused me to be unexpectedly in the market for a new compact cargo van. Thanks to everyone on the Kendall team!

Everett Smith

I worked with Shane. Great guy Very upfront and non-abrasive. He came in on his day off to further facilitate the sale. I would highly recommend working with him in the future.

BAF Alaska

We recently purchased our third car from Kendall Ford of Anchorage. Arberim Lena did a great job for us in working through the process. Arby was the brightest star in the process. He always made our experience a pleasant one.

Pa Zao Yang

Steve was a great guy who helped me and my boyfriend get a family car! So happy with our results! Great customer service!

j.j. Mulac

Seth and Jordan at Kendall Ford Anchorage did a great job helping facilitate our car purchase. A big thank you for helping us get the vehicle we wanted.

Melissa Provost

Used the new pickup and drop off option for my cars oil change. Ezzra was wonderful!! He called and sent me a text when they were on the way to my office to pick up my car. I also got a text when they where bringing my car back. Absolutely amazing service!! If you are on the fence with this service give it a try and ask for Ezzra.

Matthew Erik

I had an amazing experience there. Got me a nice discount and a full tank out of the car I just bought. The sales man was really nice

Charles Goines

Thank you brandon, clint and Jo had an issue where i left very displeased and was contacted by jo and was asked to give the dealership another try and they made up for it and won my business back thank you. And will be returning as a customer.

Alexander Tallekpalek

I was at Kendall Ford on Gambell st. In Anchorage, Alaska. I traded my 2016 F-150 for a 2021 F-150. Best service from Clinton the salesman and Matt from the. finance dept. went in for a question and got more than answers. A new truck. Thanks Kendall Ford in Gambell St. Anchorage, Alaska!!

Mike Taylor

The sales manager Adam ran a tight ship. I really enjoyed the environment at Kendall Ford in anchorage. Between the sales associate I believe his name was Johnathan and the manager, I got all my families needs met and they weren't pushy. That's so important for me. This team of professionals were extremely helpful. A special shout out to Matt in finance, your a pretty great guy as well. Thanks guys.

AKman99752

All of the staff, from sales to service, were friendly and very helpful. I put in a custom order on the new ranger the day it was available. The staff kept me updated all the way from order, the day it was built, shipping progress, the trucks arrival in anchorage, to picking me up at the airport when I flew down to receive delivery. About 6 months start to finish. The service department answered any and all questions I had and even researched a couple of things for me. All in all my first custom order on a new vehicle was a good experience with Kendall.

Caitlynn Hayes

I bought a vehicle from here last week and I had a decent experience here, however after reading some of these other reviews, I feel a bit taken advantage of as others were able to get the price down on vehicle purchases in just the last few weeks, and they wouldn't budge even a little bit on mine, as I was told that they weren't doing that right now due to the market.. anyhow, Jonathan from Kendall Volkswagen was great. I did end up purchasing a vehicle I liked from the Kendall Ford lot, but Jonathan went over there with me and was the salesman that helped me and spent half the day with me finalizing my trade-in. He was very friendly, not pushy in any way, gave honest opinions/input, was knowledgable about all the features in all the vehicles he showed me, and made good conversation while we were waiting for everything to get finalized.

EraBros Creations

Had to bring my truck in for maintenance and it was so easy and quick thanks to Anne and Johnny at service, clear explanations to the questions I had and made it super easy! Anytime I got a Ford questions, Jomarie guides me to the right path! S/O to Kendall Ford Anc. #bestfordrangerinAK #fordgang

Courtney Kuenzi

They were very generous in letting us test drive & even take the car home before the deal was done. Kim was a refreshing & kind sales consultant & really worked patiently with us to get the purchase done quickly & according to our budget. Very happy with our purchase & loved working woman-to-woman in the auto industry! Thank you, Kim!!

Erick Beast

Excellent dealership, they were able to get my wife into the vehicle she wanted and made it easy for us to sign documents. This dealership is about 6 hours from my house, but it was worth the travel. Best dealership I have ever done business with! Jordan was great and so was Mike!

Emily Schmeltz

Seth was awesome helping us find what we needed, within our budget and giving us the best deals and advice, without being pushy or trying to steer us to a more expensive deal. Super smooth process when we needed a car asap. Everyone at Kendall has been friendly, willing to answer questions and help us out!

chelsea Patrick

I reached out about a specific car to Manny and he was polite and helpful in setting up a time to come drive the car. when I got there, Manny was busy so Seth helped show me the car. he was so polite and I didn't get those pushy vibes that most car salesmen give off. I felt comfortable going on a test drive with Seth (which is rare since I am usually anxious around people), then he helped me sign as much of the paperwork as I could on a Sunday without the money to buy the car. Tom, the manager, was flexible with what I was able to pay for the car so I didn't walk away feeling like I got pushed into paying more than I was prepared to pay. when I came back to pay for and pick up the car, Manny had the car pulled up to the front, it had been detailed and it was ready to be driven off the lot. overall, it was an extremely positive experience. I didn't feel any of the usual car buying stress that I have felt in the past when dealing with large dealerships and I didn't have to spend all day there working out the paperwork and details. thank you Manny, Tom, and Seth for being so positive and polite! sending good vibes to everyone there at Kendall Ford of Anchorage!

Sebastian Caamano

I bought a 2005 Ford Explorer form Kendall Ford last week, great experience. They were understanding and helped me through the entire process. Kim was my sales rep and helped me to find the car I wanted for the right price being particularly kind and understanding while we looked it over and when I took it for a test drive. Clint was also particularly helpful when Kim had to leave, helping me through the final processes of buying the car. He was clear and explained everything well along the process.

Josh Bolinder

I showed up to Kendall with a truck in mind and they had one real close to my price range. Sadly I almost had to walk away because we just couldn’t get to the right price in my budget but the sales team Tom and Kimberly did a great job and I was able to drive away in my new truck. I couldn’t be happier with how they went out of their way to make this deal happen. My experience with Kendall service has been horrible over the years but yesterday the sales team allowed me to start over and have a new attitude towards Kendall of anchorage. Thanks everyone I’m grateful and will recomend anyone try them out in purchasing a vehicle. Well done!!

Mark L

Very happy with Kendal Ford. The vehicle I purchased was reasonably priced and they offered a fair price for my trade in. They stayed late in the evening to complete the transaction and took the time to fix a few issues that I found when driving the vehicle. Every department from sales to finance to service all worked together and were cordial throughout the process. I highly recommend doing business with them.

Rhona Sikeo

We really appreciated the quick, positive, friendly and overall awesome experience when we purchased our SUV. JoMarie and Trevor ensured a quick but smooth process and made sure we were taken care of from beginning to end. We also really appreciated Fonzie’s friendly, personable and patient customer service when explaining/demonstrating all the bells and whistles that came with our new vehicle. Highly recommend working with these wonderful people!!

Amy Dunn

I had the greatest experience with Kendall Ford! I have serious anxiety when it comes to big purchases and pushy sales-people, so I went in with my guard up, ready to turn tail at a moments notice. My experience there changed my perception of dealerships forever. Their sales manager Adam made me feel comfortable, was clearly interested in what my needs were, and in finding the right fit. I came back in several times before making a decision and was surprised to find that another sales person Michael was just as patient and interested without making me feel like a piece of meat they were tearing apart for a profit. I found the entire process to be super easy, and I can't express enough gratitude to the staff at Kendall, but especially to the two of them for changing my perception of the car buying process. Thank you Adam and Michael for giving me the confidence and peace of mind I needed to finally make that commitment! I couldn't be happier.

Nicholas sleeper

I was looking for a truck and ended up at kendall Ford. The salesman michael grace was awesome at helping me find what I was looking for. He was very knowledgeable and answered all my questions! 10 ot of 10 would recommend going to see him for your neat vehicle purchase. Thanks michael!

Amy Henderson

Clint and Michael were so welcoming and helpful in our vehicle search. They worked with us and offered top notch service. Every person we came in contact with during our experience was so friendly. In a time where vehicles are scarse they got us in a vehicle we are in love with! Thank you Kendall Ford of Anchorage, you will be seeing us again in the future!!!!

Crystal Moenaert

I had a wonderful experience with both the dealership and the service center. I love my new F-150 and the undercoat was quick and easy. Thanks to Kendall Ford for making my first time car buying experience easy, not stressful and surprisingly pleasant!

Lyndsey Good

Jo Marie and Brandon at Kendall Ford Anchorage were great to work with while purchasing my very first car. They made the experience go as smooth as possible and stress free and we were in and out within 2 hours!

John Palu

My wife and I purchased a 2014 Ford F-150 that we are very happy with. Also our salesman James Tanner was attentive, helpful and very friendly. Made our purchase a smooth and easy experience. We will definitely be back to either upgrade or buy a new vehicle when ready.

Kyle worley

I recently purchased a used vehicle from Kendall Ford in Anchorage, and I can't say enough about what a great experience it was. I worked mostly with Jonathan in sales and Jordan in finance. Jonathan was excellent; he was not pushy and was right on top of everything with the buying process. Another gentleman named Manny also helped us both out a lot. Jordan in finance was also exceptional. The whole team worked very hard to make sure we could get the deal done and worked to meet me in the middle to make that happen. I would highly recommend this dealership as their entire team was nothing short of terrific!

jeffrey naughton

Went in just to browse, bumped into Gary Stevens. He is very thorough, finds out what your looking for and there it begins. He is definitely not the stereotypical salesman. Highly recommend to see him for your car shopping. We left there very pleased and happy with our vehicle.

Malia Bulacan

Service was very quick and friendly. Seth immediately helped me out and showed me around. I was able to find a car and he worked with me to get my first car and I walked away with it later that day.

Candace Sewell

We recently moved to Anchorage & needed a few vehicles. From the start we worked with Manny & Randy at Kendall Ford. Both guys were excellent! They worked with us on getting our choice vehicles at price points we can afford. Thanks guys for your time & patience throughout the process! Shoutout to Sissy in financing for helping us get out the door quickly!

Zane Zimmerman

I worked with Seth in sales and he was beyond excellent. Very to the point. Made me feel welcome and made the process quick and easy. Will be contacting him again.

Nicole Mclean

Bought a 2022 Bronco Sport Outerbanks Edition. I love it so much. Seth sold it to me and he was super friendly and made buying my first car super easy. 🥰 …

Troy Tempel

Brandon Penrod with Kendall Ford of Anchorage was exceptional to work with. 10/10 would recommend him. Low pressure and down to earth guy. Great experience.

Art Gow

No more shuttle service. I get they need to cut expenses, but it would have been best to give out that piece of information initially when customers call to make the appointment so we opportunity to make arrangements on our own.

Barbara Emerson

Working with Jonny in the Service Dept was great! He's professional and funny and attentive. My car was ready when promised, which is important! Thanks Jonny!

Mary Long

Jo Marie Sila was able to answer any of my questions regarding my truck that recently came off of the barge from Anchorage. I was having trouble with starting it due to a bad battery. I did let her know that we purchased one out of our pockets, and she did let me know to send in a receipt for it since it is still on warranty for reimbursement. Wonderful customer care they have.

Jayme Obrien

Service department was upfront and clear about costs, warranty coverage and timing. Ashlynn was truly a joy to work with. I’ll be coming back!

Brian & Tanya Erwin

A selection of cars and trucks to fit most needs but what makes this a great Dealer are The Amazing People!!!!!

Tiara Pulou

Shane Simbre is the man! Very caring and reliable. Excellent customer service. Our family will definitely be working with Shane again. Much Mahalos!

John W

I recently purchased a new Escape from Kendall Ford in Anchorage. The entire experience was friendly and pleasant. The sales person was terrific, he listened to my needs and budget, showed me vehicles which matched with my requirements, was knowledgeable about the models, and was fast and efficient with the sales paper work. The finance person got me a great rate at the bank I wanted, and the paperwork signing was quick and easy. I also wanted some extras installed, and the service department got right on it. They had the parts in stock and managed to get the work done in only a few hours, which was terrific, as I expected it to take a day or two. Overall, I couldn’t be happier with my experience and purchase.

IBERTA CASEY

Johnny at the service desk is awesome! They did a great job fixing and doing maintenance on my truck. Best service in town!!!

Bren Luckasson

Our transaction went smoothly and all staff were kind and knowledgeable. Would definitely buy a car from here again!

Sonia Brown

If you are looking to buy a new or used vehicle I highly recommend asking for Bill Garcia from Kendall Ford of Anchorage! His customer service was excellent! We were in and out with zero issues.

Ellie Feiss

Great service from Brandon at Kendall Ford! Super helpful, secured us an amazing deal! Highly recommend!

Scott Escalada

Bill and Randy were phenomenal throughout the whole sales process. Transparency and clear communication made the sale smooth and efficient. Negotiations were hassle free. Salesmen were versed and knowledgeable of the their product marketing. My next vehicle will definitely be from them! Highly recommend either gentlemen as your next sales consultant at Kendall Ford of Anchorage!

A Z

After returning home from overseas in the middle of winter, we were in urgent need of a vehicle right away to start getting back on our feet. We chose the Ford Escape AWD. The sales staff and managers wanted to make sure we could get in a vehicle we truly wanted for its great safety features and excellent performance in the diverse weather and road conditions Alaska has to offer. The best part of our experience was how they worked so hard to ensure we could add the additional Premium Care Extended Service Plan to our purchase agreement. We had doubts we could afford to add the best plan thinking we would have to settle for less, but the Kendall team worked with us so we could have that extra peace of mind with the best coverage for many years and miles to come. Knowing we are protected during lengthy covered repairs with car rental help means no stress when you cannot be without transportation. They're not a high-pressure sales dealership and gave us all the time we needed to feel comfortable with our purchase before signing anything and answered every question we could throw at them. Sometimes purchasing a vehicle can be a difficult and stressful event, but we are happy and satisfied with our purchase and enjoyed our time there. Our experience was great and recommend you give Kendall Ford a try. To the Anchorage Kendall Ford Team, Thank you so much for a pleasant experience and going above and beyond what we expected.

Dallas Dorman

This was my first experience buying a vehicle through a dealership and they’ve earned themselves a lifetime customer. Not only did I not feel pressured to buy any vehicle but everyone I interacted with (Manny/Vember in Sales, Matt in Finance) went above and beyond to make sure my experience was 10/10. Every conversation/negotiation felt truly genuine and they had an honest answer for all of my questions. I strongly recommend Kendall Ford of Anchorage.

William C. Davis

Had to go to for help with the rear light on the driver's side to replace the brake bulb 💡 to be safe and get back on the road.🤠👍😊 …

TULAY Translations LLC.

Be careful what you wish for! When I asked for someone with an honest and kind heart who carries and represents the true values of Kendall Auto family dealership, give me a call and resolve my coolant issue. I received a call from a very kind, honest, generous, and good-hearted man, in none other than David E. Blewett, HIMSELF! I appreciate the prompt response, and thank you so much for taking time and going above and beyond what I expected! I enjoyed talking with him and appreciated how much he cared for his employees and values loyal customers like myself for almost 20 years! Way to go, Kendall!!! I am definitely getting my 4th brand new F150 Lariat with you again!

jon barnes

Kendal Ford has been a love/hate experience with me. With my first vehicle being a used Chrysler in 2017. They buying experience was great but the aftercare at Service was a PITA. I purchased the FORD extended warranty for a Chrysler and had nothing but arguments with Service advisors as well as the extended warranty department. The sales Manager was able to verify my issues and get most of the issues with the vehicle taken care of. Unfortunately he was let go (or quit) and service went down hill from there. (5 stars for sales, 5 stars for old Service manager, 2 stars for current Service Advisors as of 11/2021) However, this review is about my next purchase of a NEW vehicle. Again buying experience was great, quick and easy. Trevor did the leg work of finding the vehicle for me, Bill did the extensive paperwork, and Sissy (sp) finished everything up. I have also been contacted by Trevor as well as the Sales Manager to ensure everything has been going smooth (possibly due to the issues in the past with above vehicle?) Anyways, would highly recommend Kendall Ford at this time. I do hope that my experience with the Service Dept. in the future is smoother than with previous vehicle, time will tell.

Ben Traylor

Leasing a new Expedition was made pretty simple. Price was higher than we wanted, but that was due to the market and not Kendall. Vember was helpful, but not overly pushy. The wife and I both love the new truck. Would recommend to others

Aaron Tesney

Salesperson Manny Melchor helped me buy the perfect truck. I am absolutely astounded by the customer service I received from him. Friendly and knowledgeable, he really makes you feel like family at Kendall. I highly recommend him when shopping at Kendall Ford.

Aric Steinmann

Very enjoyable experience. The salesperson I worked with, Brandon, was extremely accommodating especially with regards to allowing my family and I to test drive several vehicles to see which one worked best for us. I highly recommend Kendall Ford of Anchorage if you are in the market for a new vehicle.

Theguywhobuysstuff

Needed a new vehicle in Alaska and Kendall Ford was able to order one from Ford and was delivered within 3 months. Excellent to work with and great communication. Will use again if need arises in AK

nadia allen

I had a really great experience purchasing my car at this dealership. I worked with Seth and he was extremely informative as well as professional which made the buying process quite smooth. There was no pressure or hassle either, which I was very appreciative of.

Chevelle Dehart

I definitely recommend this place if you’re looking for a good deal and quick service! They were polite and patient with me, as a first time buyer I was a little scared to make a purchase, but they explained everything in great detail and made sure I was educated before leaving with the car in question. They’ve also kept in contact with me throughout the process making sure I’m happy with the decision I’ve made. Thanks again for all the help guys 😁

Charlean Lee

Dropped my truck off for diagnostic, recall and oil change yesterday morning and picked it up in worse shape then before. This was a first but mistakes can happen maybe not the fault of the technician it also could be parts but- Update: Kendall Ford service department fixed my vehicle and had a technician test drive before giving it a thumbs up and making it safe for us to drive. Tiana was very helpful in getting things worked out and organized. I really appreciate the help and call back!

Gust Hatanelas

Just purchased a car from Michael Grace at Kendall Ford. I highly recommend Mr. Grace and the team at Kendall. Did the entire purchase, sight-unseen. Picked the car on the phone. Mr. Grace picked me up at the airport. In his personal vehicle I might add. Got me through the purchase with no issues. Mr. Little with finance was outstanding. I got a great rate. So easy, I cannot say. They were very welcoming and a wealth of information about Alaska and the communities. Lots of experience. Mr. Grace, "Mike," is a very kind individual and trustworthy. I would buy another vehicle from them in the future. The experience was outstanding and I would highly recommend them.

Johanna Belleque

I recently purchased a 2005 Volvo S60 from Kendall Ford Lincoln of Anchorage. I was looking for a used awd vehicle for a new driver in my family. Brandon, Matt and JoMarie were great to work with and they helped us to find a great vehicle right in our price range. They were friendly, fast, and efficient. If you are looking for a vehicle, I highly recommend Kendall Auto!

Quinn Germann

Seth couldn’t have been more helpful. His knowledge of inventory and features in all the cars is unmatched. He was incredibly intentional and we appreciated our time getting our vehicle.

Brianne Covington

Over the past few months, I had been watching the inventory at Kendall Ford here in Anchorage. I had my eye on a F-150 and a Toyota Tacoma. When I arrived at the lot, Adam, the Sales Manager, came outside and greeted me, which was a kind gesture. I discussed what I was looking for with Adam and he introduced me to Vember, the Sales Professional. Vember showed me a few pickups, to give me an idea of what my options were. I did not want to feel pressured into going astray from my budget, and I discussed this with Vember and Adam. They were understanding and gave me time to walk the lot and think my decision through, before committing to the F-150. This made me feel more comfortable with my decision. Adam and Jordan both helped guided me through the process. They did an excellent job. Jordan helped get me financing and on an affordable monthly payment. If you are looking for a dealership that will answer your questions, listen to your concerns, and will give you time to decide, without feeling pressured, then go to Kendall Ford. They are there to help make purchasing a new vehicle exciting and stress free. Thanks again guys, for being friendly and helping me purchase my new pickup! Being able to tow heavier loads and having the full-size bed in the F-150, were my selling factors. The V-6 Engine is great for gas mileage, especially since my previous daily driver was only getting 10-12 mpg.

Brandon Lee

Michael Grace did a phenomenal job finding me the right vehicle. His personality was awesome, he was very quick and efficient. It was a great experience from start to finish. He got me a great number on the vehicle I was trading in and Rachael in finance got me a lower payment than I was expecting. Am going to recommend Michael to anyone that is in the market for a vehicle because he had me laughing the whole time and understood my time was valuable and couldn’t be sitting there all day

Tatianna Martinez

I've been looking for a Mitsubishi to replace my old one for a while now! Jason was amazing with helping me find the perfect Mitsubishi for me!! This was my first experience with buying a car from a dealership. I felt that Jason, the saes representative and Sissy both helped explain everything to me from the financial side of things to the car side of things. I didn't feel pressured to do anything I didn't want to. I felt as if I was supported and helped to make the right decision. I love the Mitsubishi Outlander I bought with the help of Jason and I am so excited for my upcoming road trips in my new ride!

Avia Phillips

I had the pleasure of working with Jonathan who assisted me in purchasing my 2019 Buick Encore. I traded in my 2011 Jeep Patriot for the Buick, he made this transition and purchase easy for me. He was very helpful and friendly from start to finish. I would HIGHLY recommend him if you are looking to buy a vehicle from Kendall Ford of Anchorage.

二丫在欧洲

I drop off my company cars many times,Ernest Moore (Service advisor )was such an awesome service worker here. We will go back Fairbanks on September. We had such a great experience and we’ll definitely be doing business again with Kendall Ford.

Hannah Robins

Asonte and Rachael made our experience great. They weren't pushy or money-hungry like some car dealers. They worked with us to get something that was a good fit for both our family and budget. I highly recommend working with Rachael in the finance department! We will be back to Kendall Ford next time we need a car!

AJ D

From start to finish, this has to be the best car buying experience I have ever had. I originally viewed a vehicle online and got set up with John G. While walking around the lot while my trade in was being appraised, I saw a different vehicle I wanted to test drive. I was given what I consider a fair deal for my trade in and they gave me some numbers to look over as an estimate of what my payments would look like. Went home that night to think about it. John was very understanding about me taking the time to think it over. I believe it was one of the managers that came and talked to me before i left about how my visit went. Even then, i wasnt pressured on my decision. He just wanted to make sure all my questions were answerd by John. I returned the next day and test drove the truck 1 more time and decided to go for it. On the finance side, Jordan E. Really knows his stuff. The first lender to come back was at a higher apr than what I wanted and he already knew that. With it being the weekend he said let's give it until Monday because he knew I could get the APR I wanted from another lender. And sure enough, it came through. Signing went very smooth. I was informed of what i was signing at all times and questions answered. The whole process from start to finish was easy and I wasn't pressured at any point to hurry and make a decision.

lauren hundrup

I’ve been working with Kim and the Kendall crew for a couple of months to get a vehicle (yes months, chip shortages). Everyone has been excellent to work with and has left the sleazy salesmanship to the other dealerships! It’s nice to know what the expect when you walk into Kendall Ford!

Ashlee Miguel

As soon as I walked in I received the best customer service from Clint showing my significant other & I a variety of different cars we were wanting to look at & test drive. Clint was very helpful & knowledgeable of his vehicles & I significantly respect that! It made the “choosing what car to buy” so much easier & smoother. ALL of our questions were answered & he was overall just a nice gentleman. Now, the part very few people speak about is the financial part. We were helped by the friendliest most caring women named JoMarie who is the Financial Manager! She was able to score us on such a great interest rate & helped us get quotes from multiple banks! She also answered ALL of our questions & reassured us multiple times (it was our first car purchase) that everything is a smooth process. I’ve never had such great customer service from someone in the finance world. Overall, my experience with Kendall Ford Anchorage was soooo GREAT. Every time I get in my car I’m so happy that I had Clint to help me with making my final decision on this car & so so happy I was able to meet JoMarie who made the process so smooth for us! I definitely recommend these two amazing people & will definitely be purchasing a car from them again! :)

Larry Aldrich

I can't say enough good about the Kendall team, they were very attentive to all of our questions taking there time to explain things in laymen terms that we could understand. Our sales rep was Randy Jaques and what a great guy He went above and beyond to help us, showed us two different cars before we was able to decide on the third choice, needless to say he got his walking in that day :-). Great team and great experience, they come HIGHLY recommended in my book. Thank you folks on the Kendall Team keep up the great work...

Patricia Rice

Michael has great customer and helped as best possible to help me trade vehicles.

Rondy Bossell

We recently purchased a new 2017 Ford Explorer and our experience was very a pleasant one! Our sales person Afrim Alimi was very knowledgeable and informative of the vehicle, listened to our wants and needs of a vehicle. And filled our order,even as far as going all around to find the right color with the right options. Not an easy task after a big snow and freezing temperatures. He cleaned off several vehicles. After Afrim found us our perfect one he handed us over to John Staffan in the finance department. Another pleasant experience. John went out of his way searching for the best options for us. He did the math in several ways to achieve the best deal for us. He asked all the right questions how we were going to use ,how long did we plan on keeping our new ride( did I say what an AWSOME Sweet ride it is). And by the time he was finished with us we had more options for less than what we originally planned for. Buying an Automobile theses days is like purchasing a home 20 years ago. A very large investment. We would like to Thank Afrim Alimi for finding the right one for us, Edward the floor manager,for his participation and input,and John Staffan for putting together a finance program we are comfortable with. Thanks gentlemen Rondy and Kelly Matthews

Jianbing Wu

Update on 12/15/2021: There is no long the weird noise and diesel smell. Obviously, all those problems were caused by the loose dipstick. Update: 30 minutes after I posted the original thread, I got a call from Mark Sterling, the service manager from Kendall Ford. I was offered to go back for a free oil change and oil stain cleanup. Mark and his team was able to accelerate my service, which was done within 90 minutes. I was advised to drive my truck for 3 more days and check if the diesel smell goes away. If not, then I will need to schedule a diagnose service. Thank you Mark for the quick response and the solution. Since I cannot delete the original post, I updated the review to 5 star for now. Original: I had an oil change in mid-October for my F-150, and few days later I noticed some weird noise under the hood especially when drove in the locals. Later, I found there was some odd smell from the driver side like diesel burning inefficiently (most happened after I got off highway), and there was some oil stain below engine. So I tried to schedule a diagnose service from Kendal Ford. Unfortunately due to lack of experienced technician, I was able to schedule an appointment in six weeks on Dec 7th (OK, I fully understood that). Today, when I dropped my F-150. After talked to the advisor whom I really appreciated, and we found there is oil leak from engine based on the oil stain. I decided to ask him to open the hood and show me where I can check engine oil level and how to add engine oil by myself in case there is not enough engine oil since there will be another 2 weeks waiting until I can get another appointment to diagnose oil leak. What shocked me after he opened the hood is that the dipstick is NOT inserted in the position and popped up all the way to the hood. THIS IS WHY I HEARD WEIRD NOISE UNDER THE HOOD, AND WHY THERE IS OIL STAIN BELOW THE ENGINE (ENGINE OIL SURGED UP OUT OF ENGINE), AND WHY THERE IS DIESEL BURNING SMELL. Fortunately, there is still enough engine oil left. So I took the advisor's recommendation not do any checks today, but drive for few weeks to see if the weird sound and smell will go way. However, I don't know whether or not Kendall Ford will take the responsibility if the engine is damaged.

Summer Ruane

We’ve had a great experience at Kendall Ford of Anchorage with amazing help from Seth! We walked on the lot with intentions to buy and the process was smooth and informative throughout. Thank you Seth!

Joseph Wei Huang

I have to say this, as many dealerships I have been by far the Kendall Ford has the best service, friendly and welcoming. I can't speak for anyone else but for Clint Steger, Tom Johnson, Jordan Green-Blanchard and Sissy they certainly deserve a 5 star rating and if I can I will give them a 10 star instead. They have perfectly showed what a world class service like compare to other dealers I have experienced with in the pass. On top of that when I call in to report an issue for my truck they took immediate response and arranged a service for me with no charge and a free rental for the time I have to leave the truck in the shop. I would recommend you to go thru Clint, Tom and Jordan Blanchard for sales and service every time you go. Thanks for providing that world class customer service and the great experience every time I come.

Eligah Christian

This is Definitely a 5* car Dealership. I've never had a problem that the sales and service staff were not able to overcome with effective and efficient loyal customer service. Even in our current society of covid 19 and short supply and huge demand. Kendall Ford continues to meet the customers needs. If your going to another car dealership then your missing the 5* customer service of Kendall Ford of Anchorage Alaska.

Randall Crosby

We purchased a new F-150 Hybrid and our sales representative, Jordan Embrey was very pleasant to work with. He was knowledgeable about all the technical aspects of this vehicle and took the time to show us how it works and the capability of the systems on board. He also assisted us in transferring our belongings from our old truck to the new one.

Andre Simon

I love going here. I came here last year and they put air in my tires for free. This year I am getting a truck. I appreciate this so much! Thank you!

Jasmin Orneals

Our salesman Jonathan G was absolutely amazing and Matt from finance was outstanding today. They both made buying a car so easy and pleasant. 5 out of 5 recommend!!

Shannon Baker

Was looking for a used car within our price range for over a month. Market is crazy right now and Brandon Penrod was able to find us a great used vehicle that fit the budget. Would highly recommend salesman Brandon Penrod for all your new or used car purchases.

Michael Williams

The staff was incredibly helpful through the process of purchasing the used vehicle. You will need to be patient as items do not run as quickly as they do in the lower 48. However the customer service from all other aspects is on point and they were extremely helpful in helping in matters. I was traveling out of state and they were more than willing to accommodate my schedule while they did repairs that were needed to bring it to their standards. I would recommend them to future buyers for the vehicle needs.

Rex von Borstel

These guys really did a great job with our new 2022 Maverick. They were very fast with the processing, which in the past most people can say takes hours. They quickly found me a loan company and then with a follow up a few weeks later came in with even better loan, this was great news. They really do go the extra mile to help. Thanks

Justin Saucier

I had a great experience at Kendall Ford of Anchorage. They have a friendly staff and provide excellent service. I was able to find a new vehicle that was exactly what I needed. They're quick on any repairs and services too. I highly recommend them.

Gavin Ross

Very friendly environment the car sales man Seth K. was very patient, friendly and knowledgeable. He got us everything we wanted. Great attitude, friendly smile, quick approval.

Jakob Volcheck

Reserved a bronco sport and was so impressed at the whole process from start to finish. Friendly, knowledgeable, and capable staff helped me get into the vehicle I wanted and have remained super helpful since. Highly recommend them and shout out to Trevor!

Kevin or Gracie Hodgkins

Bought a new truck over the weekend and worked with Clint and JoMarie. Really wonderful people to work with. Clint answered all my questions I had about a Hybrid truck and helped me decide if that was the right fit for me. JoMarie made the financial piece very easy for me. It was quick and easy. Highly recommend Clint and JoMarie. Thank you for making my experience a positive one.

Mr. Ummm

I heard about the ford Maverick on the internet and immediately called Kendall Ford of anchorage. I left a message. I was lucky enough to get Trevor Helton to call me back with details about the truck. He made the process so easy! He always returned my phone calls and text messages. Found the answers to any questions I had. Trevor even texted me on his day off to let me know my truck was in so I could pick it up early! Above and beyond! I can’t express enough how great working with Trevor was. His boss Matt too was very good too. Overall a great experience and will be buying another vehicle from them in the future. Cyrus A.

Paul Reutov

Walked in to get my ordered truck vember miranda helped me out , really nice guy, very informative really recommend

Manda Zientek

This has been such an easy and peaceful process buying a vehicle with them, even better my dream jeep even with not so great credit at the moment. Seriously am so happy with how this has all worked out. They did all they could for me as a team and it's so appreciated.

G Lim

It was our second or third look at the F-150/F-250's. The initial sales associate recognized that we already had an idea of what we were looking for in terms of torque, axle ratios, tongue weight, etc. and pulled in someone else on the sales team that matched us well. (I felt like that was a very respectable thing to do.) Our main sales associate, Clint, was able to answer all of our questions and had a very chill demeanor. We didn't feel rushed. We didn't feel pressured. Overall, all very pleasant experience.

Ed Grantier

This was one of the easiest and friendly purchases I've we've made in all of our vehicle purchases. From the greeting, to the salesperson, and the finance agreements we did not feel pushed or stressed. Kudos to the team at Kendall Ford of Anchorage. Shout out to Seth in sales, and Matt in finance.

Molly Lualemaga-Faamai

I had a great experience with Kendall Ford Anchorage. My salesman "Brandon" was very helpful, nice and made sure that all my questions were addressed. Along side him was finance manager "JoeMarie Sila" who exceeded my expectation. My fiance and i purchased our first truck with Kendall Ford back in 2017 and had the best car buying experience ever. And now purchased a new 2020 Chevy Silverado from them. The whole process was customer focused, engaged and transparent. I highly recommend Joe Marie and her team for your car buying needs.

Scott Smothermon

So far my experiences with having them service our Ford have been great!

Robin Campbell

I bought a used truck at the end of August, but there was something wrong with it. I contacted the staff at Kendall Ford Anchorage and three ladies there helped me have a great Experience with bringing it back and getting a new one. Thank you JoMarie, Rochelle and Kimberly you three are a great team ❣️

Gold Valhalla

This is about their sales department. Looking to buy a used car. Message them through AutoTrader and then look at their website about one of two they have that I'm greatly interested in. However the main one has different descriptions on three different websites (compared the VIN). So, I get an email back, asking for a phone number (provided in the first message). I emailed them my phone number. Granted it was only a day, but they didn't respond. Not wanting to waste a trip, I call and get the same person that emailed me. Asked about the two cars, NEITHER available. One is getting repaired and the other won't be available for 2-3 weeks, because it is being "re-conditioned". Talk about a waste of my time. I noticed that almost all of the negative reviews, Kendall Anchorage adds a comment, saying they'll get in touch the reviewer or to call them. Really curious if they "fixed" the complaints or if it is just a tool they use to say "oh, we tried to resolve your issue, you just never called us back"... Lithia uses the same technique.

Ryan

*edit* Had some issues upon my first visit with the financing department. But after I voiced my issues the sales staff reached out to me the next day and cleared everything up. Unfortunately I had already reached a deal with another seller. I was impressed with the quick, courteous response to my issues. Very appreciated. Definitely recommend this dealership based upon my experience.

tesslyn roe

I needed the process to be quick and easy. Ford was able to provide that and get me on the road asap.

Robert Kaleak

Starting short sales seems to be super successful, however you advertise your sales by your salesmen or saleswoman that this is similar to Craigslist or FB marketplace sales. In the sense of this type of transaction titles are registration is avaliable likely the same day. I suggest you dedicate this service to customers who buy the short sales. Other than this only issue. Great! My rating would be 5 if you do dedicate this service stars so 3 stars is fair

Huab Xiong

We had a wonderful experience getting our car here. The staff were super helpful and friendly. Everything went smoothly and we love our new family car!

Sean

Brought in my old jeep and traded it in on a great truck. The salesman as well as the sales manager did a great job and got me on my way with a deal I was super happy with. Would definitely work with them again.

Stewart Miura

Thank you Matt french, Clint, jomarie Sila for helping us with getting this 2015 explorer from our 1997 explorer, it was a long process in getting this, it was well worth the time and patience

Chris Kopy

Had an awesome experience at this dealership. Brian Charles made the process simple, fast and easy. Matthew French made financing and warranty information plain and simple. Both were able to stay late to assist me in the car buying process. Highly recommend for any car purchases.

Lucas Squishy

I tried to get an appointment to have my oil changed at Kendall Ford in Wasilla, but they didn't have any openings. Kendall Ford in Anchorage had an appointment the next day at 9:30. It took them 3 hours to change the oil and fuel filters which isn't unreasonable. However, they forgot to fill the Diesel Exhaust Fluid. Again not catastrophic, but inconvenient. I'll do it myself. The worst part was that they broke my washer fluid nozzle under the hood, but claimed there was no way they broke it. I had to pay $24 for two pieces which are $2 a piece online and they acted like there were doing me a service for not charging me labor. Update: Mark called this morning and acknowledged that my experience was not up to their standard and credited my account for the parts. The whole ordeal was still a little frustrating, but I'm much happier now that they have acknowledged the problem and taken steps to be better. I'm now comfortable coming to them with future business.

Leah Carter

Asonte was very helpful finding my new escape and I absolutely love it! He was very patient explaining the Ford Pass app to me and the features to my new car. Thank you!!!!

Vivien Tincher

Just purchased a brand new Ford escape from Kendall. Johnathan and Matt made this experience easy and fun. They were professional and courteous and made the experience one I would recommend to anyone. Craig made the financing good and even the general manager Dennis checked in. I felt well care for with such an attentive and professional staff. Would recommend to anybody; it was a good experience to go there. Jonathan is a whiz on the website and makes it an easy start. Thanks to everybody

Kate Sidro

Carlito is amazing!! My car was at the shop longer than i expected and i was being super impatient, constantly calling him for updates. He is extremely kind and explained+provided updates everytime I called to bug them about my car. I have been going to Ford here for years and he has definitely been one of the best people I’ve encountered there! 20/10 highly recommend

Beverly St.John

Seth and his manager Tom were wonderful,they made sure I got the vehicle that fit me. I love my Volvo suv, it’s perfect for me I can’t wait to get my friends together and go fishing.

Curtis Page II

One frustrating thing about this dealership is trying to get ahold of people to get information or schedule appointments due to their workload. Alannah Enyart was assigned as my service advisor. She kept me informed about the status of my vehicle, went out of her way to find answers and spoke with me about the options available for me in my situation. I feel like Alannah went above and beyond to help me and if I bring my vehicle in again I’m definitely going to be requesting her!

Matthew Young

Clint was knowledgeable and attentive. Went out of his way to help and really gave me an excellent customer experience. Best salesperson I’ve ever worked with hands down. Stacey did our financing paperwork and was fast, efficient, fun to talk to and he even shared some chocolate coffee beans with me that he had stashed away. Overall great experience and I would recommend anyone to see Clint over at Kendall Ford.

Mark Munro

Excellent teamwork and a comfortable, relaxed buying process. John, Jo, and Rachael were incredible in getting a fair offer and making the financials process smooth and clearly spelled out. I would definitely recommend and will be comfortable doing business with them again.

Mary Chowaniec

I had a 10/10 experience with Kendall Ford Anchorage. I was helped immediately as I asked for help from the sales manager. My salesman was very helpful and enlightened on all the ford vehicles there. The truck I purchased that day’s sticker price was $47000. I was unfortunately hit with a decently high interest rate that they didn’t think was fair to me so they gave me the truck for $42,000! This was my first time buying a new vehicle and needless to say, Kendall anchorage made it a very exceptional, easy, and comfortable experience!

Eskimoxs

I did a quick Pre approval on fb for Kendall Ford. I got an appointment and went in. Seth and Adam were great at setting up and showing me a F150 in my price range. Happy customer :)

Katrina Whitcraft

Kris(Kirsta) Smith, one of the Service Assistants with Kendall Ford provides the best customer service I have ever experienced. She is kind and competent and puts the customers needs first. After 3 months of rough start she turned the situation around and made for a wonderful car buying experience. In fact she made all of Kendall Ford look good. Thank You Kris

Savanna Bevis

Recently bought my certified used 2019 Ford Escape from Kendall Ford Anchorage, and the experience was so smooth and easy. Buying a car is time consuming to say the least, but Robert Carter and Matthew French made sure we were comfortable during our entire visit. I highly recommend buying your next vehicle from this dealership! Very professional and they listen to what you want in a vehicle instead of shoving unwanted prices/interests in your face.

Captain Gunhada

Very happy with my Maverick

ashley henagin

Everything went very smoothly. Everyone was respectful, kind, and my vehicle is in great shape. Thank you!

Aurora Hayward

My car had broke down and I was desperately looking for a Toyota Tacoma. I tried used car lots and even new ones and no one could work with me. I have only had my current job for a month. So naturally the banks wanted nothing to do with me (especially because this is my first time buying a vehicle as well). I received a text from Vember (he’s amazing btw) and he asked if I was still looking around. After feeling defeated I decided one more try couldn’t hurt. We talked up until closing on Friday, by Saturday I was set up with their finance person Rachael (also amazing). She called me with good news that morning and by the early afternoon I had my keys in hand. Definitely an amazing dealership with even more amazing people. If it wasn’t for Vember and Rachael I would’ve had to settle for an old beater off of FB marketplace. Many thanks to them!

Conce Rock

Things have changed since the pandemic, but I think it depends on which service agent one gets . A couple of days ago I had an agent, female, who was efficient and friendly. The service was completed in an hour. Today, with a car requiring less service, I waited over 2 1/2 hrs. The service agent, this time male, failed to tell me they had not ordered the proper oil filter until I'd been waiting 2 hrs! There is still a decent waiting area, no more free shuttle, free refreshments one day, but not the next. I only visit when my cars need regular servicing, thank Heaven! I will need to do a bit more driving to confirm the servicing was successful. Sorry to say after today's experience, my rating has gone down!

K W

I had somewhat low expectations from previous reviews at the service department, however, I was pleasantly surprised in my experience. I worked with Ernest Moore to get my vehicle oil changed and he offered a free tire rotation and other items checked without solicitation. They were timely, thorough and informative concerning areas to keep an eye on in the future for my F-150. I'll definitely be back!

Chris King

My sales guy was awesome, had multiple staff check on me after my purchase. The finance guy Matt was super cool and made me feel like a customer. 10/10 would use them again for my next vehicle this fall.

Joseph Benedicto

They were nice and they work hard almost all day getting me into a car that I want

Keanuu Eraso

Buying from Kendall Ford was a piece of cake and the process was super friendly and easy to understand thanks to Jomarie and our salesman! They made it such a pleasant experience and answered any questions I had, I recommend anyone who’s looking for a car to check out Kendall Ford Anchorage!

justice

Very friendly! Thanks for informing me about up to date details of my new SUV and keeping in touch!

Jocelyn Hunting

Seth was really helpful in finding a car for me that I might not have necessarily considered walking in but was really happy to leave with !

Jared S

Went to Kendall’s used car lot on old Seward, staff was friendly and helpful. Told them what I was looking for, year, model, mileage and price range. They didn’t have exactly what I was looking for, but let me test drive an older model, then directed me to the main dealership on Gambell. The salesman Randy, met me there two different days. He was very friendly and patient while I test drove truck after truck. Poor guy probably spent a solid 5 hours on the 4th of July helping me until I finally found and bought the truck I’ve been looking for. Great experience, Randy has even contacted me twice since my purchase to see if I was happy with my new vehicle, or had any further questions. Will definitely refer anyone to them in the future

Zilla Mon

I wasn't all that sure if I was gonna be able to get a car at that day, but my man Angus made it happen. I knew what I wanted and we were trying to get me exactly that, but it couldn't happen with it being my first car and no down payment. I did get hooked up with a brand new Fiesta and it's great for me. I have a good warranty, and protection thanks to Matthew. All in all, I didn't walk out with what I wanted, but I still get to comfortably get around town and in the valley. Very awesome experience, hope they're around the next time I gotta buy again, and hopefully I'll be much more prepared for the decision

Camry Gershmel

Bruce was awesome! Highly reccomend him. Super nice and very friendly. Not just to me but to the two people i brought with as well. Great salesman. Not pushy at all which was great. I had immediate service pulling into the dealership and being a first time car buyer the whole team made it incredibly easy. I had very little to put down but the finance team made it so I was able to drive away with a car that day. I got my car for a fair amount and my payments were right at what I can afford. Great place to go to.

S Russell

Purchased a new Ford Explorer from Kendall Ford, Anchorage. I was immediately greeted and helped by Matt, who showed me a variety of vehicles. Matt was very accommodating and knowledgeable. When I found the right car, the process was relatively quick and smooth. Stacey in financing was helpful and patient as well. The dealership overall had a large selection of vehicles. Thank you!

Christina Gamez

I’ve owned Ford vehicles since 1990 and have never had such a positive transaction in purchasing a Ford product until now. Phil Alderson was very professional and friendly. He listens to your wants and needs. Quick to respond to emails and questions. No pressure. He is knowledgeable about the vehicles and offered a 5 Star Customer Experience. We are using him for the purchase of a Ford vehicle for our kids. I highly recommend him!

Erin Isaacson

Purchased a 2022 Bronco Sport. Trevor was a great sales rep. Some bumps along the way but everything worked out in the end and i am very happy!

Paul Williams

The experience was amazing. I have bought many vehicles in my time and I have always had a problem with the length of time it takes and the ridiculous back and forth haggling about price and discounts. The salesman, Robert Carter, ensured that everything went smoothly, and I was out of there in no time. They made every effort to give me every credit and discount they could find. The salesman, sales manager and finance manager were all very courteous and accommodating. I would do it all over again in a minute, it was that easy and stress free.

Nicole Thomas

Update: They reached out to me and are going to fix the window after reviewing everything. I appreciate their efforts and fairness in this situation and making everything right. There was many many disappointments along the way but the final straw was when they CRACKED our passenger window. It was not cracked when we brought it in and then when we left we noticed there was a LARGE crack and try to reach out to the dealership to have them fix it and they would not get back to me and I left messages and they said they didn’t get them and so I went down there personally and they said they would have to reach out to their manager but most likely will not fix the window.

Jeremy Calderon

Happy New Bill..... I mean .... new year. • Tuesday, December 28th = found a vehicle I wanted •Thursday, December 30th = Picked-up 🛻 that I found. End of story. ☆ the staff was on-top of things, (of course they were) ☆ I needed a ride, they sold me a ride (That's how this goes right?) ☆ the staff was excellent. • CLINT- was on it. • TOM- was on it • JOMARIE - was on it •OTHER STAFF - made sure someone was on it Thanks to my negligence with my last vehicle ( which was almost paid off) I was able to go to Kendall and they made sure that I could stay in debt. Woo hoo!!! Seriously. Thanks.

mike Brain

I recently bought a 2015 F 150 at Kendall of Anchorage. The salesman was John Croffut. Prior to meeting John, I met with several other salesman at other dealerships and drove a number of F 150's. John's attitude and approach was by far the best. He was knowledgeable about the vehicle, very honest and was not high pressure (which I hate). When I told him that, during the 3 day return period, I was going to take the vehicle to my own mechanic for a buyer inspection, John asked only that I give Kendall a chance to address them. My mechanic noted a few minor items. All of them were addressed by the sales and service folks at Kendall. For what it is worth, I actually spent more than my target budget due to the experience with John. He made the difference. I am sure he is and will be a great asset to your organization. High marks to my salesman, John and the rest of the crew at Kendall!

Meghan Carson

Jim McCarron at Kendall Ford of Anchorage was wonderful to work with. He did his job, but was not too pushy and didn’t hover. He let us take as much time as we needed to think everything through and showed respect and politeness throughout the process. I was dreading car shopping based on my experience with a different dealership for my previous vehicle, and was very pleasantly surprised at my experience with Kendall Ford of Anchorage and Jim. Most consumers can sense a slimy salesman, so for a relationship and referral type of business I’m surprised so many operate that way. So glad that was not my experience this go-around - highly recommend Jim McCarron!

Nichole Gordon

I had a great experience purchasing a vehicle from Kendall Ford of Anchorage. Brian C. was super helpful, and not too pushy, making it an extremely pleasant experience. That and Sissy in the ‘credit’ department helping me figure out the financing of my new car. Great staff and great perks

Mallory Simmons

Spur of the moment to get service done on my car and Damon Avery got me right in, it was a little of a wait but they got everything done perfectly! Damon had great customer service and really knew how to take care of a flustered customer! Will continue to bring my car in to that dealership! Thanks!

noel pediangco

Over this past year, I have had several experiences with the service shop at Kendall Ford of Anchorage. When I first had my truck serviced in November of 2019, I didn't get it back until February 2020. Although this took for what seemed like forever, the service team did provide me with a rental truck that they paid for - which made up for this inconvenience. However, It was very difficult to get anyone to return my phone calls or give me updates regarding my truck. I had to even go down to the shop in person a few time to get an update. This was SUPER FRUSTRATING. Bottom line - they assigned one of their service reps who eventually became their service manager (I believe), Tiana Hay, to me. She truly stepped up and gave nothing but premium customer service. I returned to this shop 2 times since that incident and Tiana was their saving grace each time. She followed up often, reviewed options, and gave me realistic timeframes to plan around this inconvenience. Honestly, if it weren't for her, I would not have returned to this shop and this would be a 1 star rating . Kudos to Kendall Ford to hiring some great people that truly make a difference in customer service.

Carol griffin

If you're looking for great customers service go see Sale Associate/Rep, Brian Charles! He was very helpful, patient, knowledgeable and not pushy at all. He needs to be promoted! Nick Steger, Sale Manager was great in sealing the deal. He has great customer service skills! He also made me feel comfortable with making such a large purchase without my husband being present. Craig Lee, in the Finance Department was also great! He was great in explaining all the details in helping me decide on a warranty that will work for my needs. I will definitely be spreading the word about my great car buying experience that I had here. Thanks again guys!

Warren Beem

After a good conversation with Mark I am changing my review. Thank you for your help. I would like to include Kris Smith in this review, she had done some of the most professional work I have seen in a long time! She has gone above and beyond to help with whatever to make our experience at Ford better. Way to go Kris! Keep it up!

Tony Barnard

Challenging, but overall successful, experience. They had my truck for 15 days over four weeks. I initially made an appointment because my tire pressure warning light was on. $2500 and three weeks later, I finally get the truck back. I then had problems with my turbo and battery. Ford serviced these at no charge.

Matthew Lung

Had a great experience here. Brian Charles is a great salesman and Jomarie the financial manager was able to get us a better deal than originally planned. Definitely recommend this dealership to anyone looking for a vehicle.

nancy merriman

My original review is below. Soon after I picked up my car from getting the Oil Pan replaced (below), something in the front end started rattling. I called Mr. Olson, as they suggested in their response below. He listened to me and understood my frustration with the experience I had. He agreed that my customer service experience was not ideal and was not what they wanted to practice. He helped me get my car scheduled and looked at and the problem resolved the same day. My service rep, the assistant manager in service, and the dealership manager all came out to meet me and make sure my situation was resolved. Thank you, Kendall Ford of Anchorage - you've restored my faith in you. And I love my Ford Edge Sport again! +++++++++++++++ My (Ford) car has an oil pan leak, for the second time in a year. So, I took it to Kendall Ford Anchorage since it's a warranty issue. It's now been there for 13 business days. I received Zero phone calls or status reports from the Service Rep the whole first week it was there. They already had the parts. This is simply man hours that are needed at this point. No calls, no messages. I called the service rep - but i received no calls back. Finally today (by now, my car has been there 13 weekdays) I called and left an "urgent" message. Finally - She calls me - all happy: "How are you?" Seriously? How am I? I want my car. No apology, just excuses. She told me "It's going to MAYBE be done in two more business days." That would be a total of three weeks that they had my car. I wish I'd read the reviews about Kendall Ford before buying - it looks like people have pretty much the same service experience I have had. Poor form, Kendall. You should listen to your "hold" music (I've certainly heard a lot of it over the past three weeks) - it says you "really care" about your customers. Actually, you should probably just change it, so that it's more accurate. At least it will give your customers a heads-up of what they're in for.

Amanda DeVore

Wonderful service, great communication and they had a great inventory for us to choose from!

Monica Mcfarland

The guys at Kendall Ford in Anchorage we’re so patient and helpful despite the several drawbacks we had through our the evening. We had only a few hours before we had to head to homer and take the ferry, the team stayed and worked with us until midnight so we could make the purchase official. John Croffut, one of the sales consultants, made sure we felt comfortable while waiting and had a super amazing attitude about everything. Same with the first sales consultant that signed all the papers with us, I would recommend both of them if anyone happens to be at Kendall Ford in Anchorage. Thank you guys for all your help, it’s was such a good first time experience!

Rob Cowart

Anne checked me in today and got things going - on time! Work was accomplished on time and got a detailed report of what was done and an outline for 60k+ items that should be addressed. Only issue was no fresh warm coffee thus morning. Not a big issue but one that should be looked into.

Alex Piceno

I went to just look at trucks. Jason helped me look at trucks test drove a silverado, which I ended up getting. The team was amazing!

Mary Reed

I have purchased quite a few new cars in my life, most after the purchase, I felt like I just become a number, one more sale for the month. Then there was the finance manager with their hard core pitches and lastly was the non-caring service dept. However, my experience at Kendall Ford was nothing like my past experiences... The day I purchased my car I truly went just to look at a vehicle that was on the Kendall Ford website. I wanted to check out the size of it but it was love at first sight. My sales consultant, Asonte, was a kind genuine person, not just because he wanted to sell me a car. We took a ride in the EcoSport and I was in love with this cute little suv, it was perfect in every way, the look, the price and the sporty red color!! Putting the deal together was easy, I knew what I wanted to spend and the payment I wanted, I figured if it didn't work out it wasn't meant to be. But it did and the next step was the finance manager Jo, also very kind and genuine. She did tell me all my options with extended service plans, gap insurance, etc but no high pressure and I greatly appreciated that. I received a call a few days later from the sales manager, Matt, to check on how my car was doing and I let him know there was a minor issue (cosmetic) with the car. He sent the service order over while we were still on the phone. Got a call from Megan in service a couple days later to make an appt to check it out.The day I went she was stuck in traffic but I was quickly helped by another service consultant and the part was ordered. She was very nice and I apologize that I don't remember her name. She told me the part would be in the next week and it was. Brought my car back, the part was quickly replaced and I was on my was. During my wait my sales consultant, Asonte, came by to check on my and Jo, the finance manager did as well. From the time I originally walked through the front door of the dealership every aspect of my car buying experience was amazing. I highly recommend Kendall Ford to anyone looking for a vehicle, they are a great group of people!!

Tom Deakins

Outstanding service from my salesperson Ethan Cook and from the finance manager John Staffan. I absolutely detest the car buying experience; however this is the first time - ever - I actually enjoyed the experience. Normally they have 1 hour to sell me a car and get me out the door. No pressure. Easy conversation. Two very informed professionals who I felt had my best interest in mind the entire time. Easiest and best car buying experience I have ever had.

Anthony Bieler

On Sunday morning, the automatic transmission in my Ford Focus failed. I tried hard not to panic, knowing how costly these repairs can be. On Monday I had it towed to Kendall Ford and Hailey in the service department assured me that she would do everything possible to have it repaired under warranty. My appointment was 10 days out. The very next day, Hailey called to let me know my car was ready for pick up and the warranty covered all costs! Hailey and the people at Kendall Ford will go above and beyond for you. Thank you Hailey and thank you Kendall Ford.

Steven Bune

Best experience in buying a used/new car ever! Robert was the best salesperson who was very patient in my 4 different test drives. The financing dept. gave me an option that I could not refuse and I drove away with a brand new Ford Edge. What a great car and deal!!

suzan armstrong

Brian started out a little pushy but once I got my pre-approval and test drove my new car he was very helpful and informative. He made sure things I wanted where made into the deal. While I was waiting for finance department to be ready for me to sign the paperwork, Brian asked if me and my parents needed anything to drink. Sissy in finance was very nice and helpful in getting through the paperwork and dealing with the bank directly, so I didn't have to do anything but sign the papers.

Becca Schranz

Angus Pratt was our sales man and he did a great job! He was kind and not pushy like most salesman are. This was my first car buying experience and because of Angus and how wonderful he was I will recommend others to go to Kendall Ford. The only complaint I have is one of the inside compartments had location or something in it, som maybe the detail could have been better. Thank you again, we love our van!

Stacey Klamer

A special thanks to Damon Avery Hess in the service department. He helped me to get a second key made for my truck, he got the code for the keyless entry and showed me how to use it. Then I had a question about hooking up my iPhone to the stereo and he came out to my truck to show me how to do that and so much more. It was all so helpful for me (I’m not real computer savvy) but he took the time to answer all of my questions and to show me how to work everything and as always he was so polite. Thanks again Damon!

Chris Harding

This was the second time that our vehicle went in for the same issue. Bryant was such an awesome service writer to work with. Empathetic and understanding. The mechanic was able to finally identify the issue and from what I read, it wasn’t easy to diagnose. 150% pleased with our experience. The purchase of Worthington Ford by Kendall and their reworking of the business was well deserved and the correct thing to do. We had such a great experience and we’ll definitely be doing business again with Kendall Ford.

Calvin Fifarek

I never write reviews but have to make an exception here. I found the truck I was looking for at Kendall Ford in Anchorage and Matt Feichtinger was my sales guy. He braved a very cold morning to show me the truck which was in excellent condition and VERY clean. I did not purchase it the day I looked at it but what impressed me the most was Matt did not take offense when I told him I had another truck to consider before making a decision. A few days later I committed to purchasing the truck but would not be able to pick it up for another two and a half weeks. Again, no pressure to get it off the lot sooner and his professionalism continued until the day I drove it off the lot. I have purchased my share of new and used vehicles and have heard all the sales pitches and felt the pressure but not here. I left there extremely satisfied and this review is to ensure Matt receives the credit and recognition due.

Chris Garrettson

Exceptional experience at Kendall Ford of Anchorage. Glen in sales was friendly, extremely knowledgeable of his product line and really went the extra mile to take care of my wife and I during our visit. John in Finance was personable and had every detail worked before we even entered his office. This was the smoothest and most pleasant vehicle purchase experience in my 30 years of buying vehicles. Denise and I will be back for our next purchase. Well Done

James H

Wow! The best used car buying experience I have ever had. This was my first time dealing with Kendall Ford and it was awesome. The salesman was very nice, answered all my questions, wasn't pushy, was honest and easy to talk to. He was able to knock a few hundred dollars off the sticker price and Kendall is repairing the windshield and detailing the interior at no charge. I don't live in Anchorage, but Kendall is still doing the detailing and windshield repair for me when I get the vehicle back to my home town. I highly recommend Kendall Ford of Anchorage and the next time I need another vehicle I will definitely be paying them a visit.

William Brock

Kendall Ford provided the best vehicle buying experience I have ever had. No pressure sales, very friendly, and bent over backward to ensure my happiness. I truly recommend them in every way. Thank you. Bill Brock Anchor Point

Randi Broyles

Every employee was knowledgeable and friendly. We never felt pushed by anyone to move forward with the transaction. They went above and beyond for us and I highly recommend.

Phillip Simpson

I bought a truck there last week. The team there went the extra mile to get me the truck I wanted. Definitely check them out before you buy your next vehicle!

Draco Antuna

I was timid at first seeing all the bad and negative reviews about them but I went in and just made sure I conveyed what I wanted and Damon was very helpful in making my experience with service for my focus it needed a new TCM which was covered under the recall warranty and he even told me that there was another piece he recommended replacing and if I did it then and there it'd be cheaper because of the warranty and I agreed to the extra work which was only 180 for a big job like taking out a transmission I was glad to lay such a low price. In and out the same day too! Thanks Damon! Edit: I just recently went back to have some more work done on the car and everything went great, once again I was able to get my car back in a day of work and it feels great. Thank you once again Damon! Dudes got all the credit

Steven Eichhorn

Went for a test drive with Alex Arnold and it was one of the best experiences I've had with a car-salesman. He knew a ton about his product, drove the identical but previous years model than the one I was looking into himself and wasn't pushy. All-in-all a great experience. If/when I am able to purchase in future, I'll definitely buy from Alex at Kendall Ford of Anchorage.

Alice Morin

Just had another years birthday call, how sweet is that that they take the time to not only wish you a happy birthday, but to make sure you are getting the best service possible. I've had nothing but good service from them since they took over. Makes me that much happier to continue to be a loyal/proud Ford owner.

Jennifer Brower

Matt fightengher And Matt French we’re so helpful when buying my new to me vehicle. Matt (the first one) showed me all the different aspects of the car of I was interested in. John was really nice he helped me check out several different vehicles the week before. I actually decided to come back to Kendall Ford of Anchorage because of those service after checking out several different dealerships.

Sean MacPhail

Great experience today at Kendall ford of anchorage met with the manager Kevin about selling my truck and he took the extra mile to getting what I wanted done in a timely manner great service and fast process

Lara G

We recently shopped at Kendall Ford of Anchorage and had a great car buying experience. They had a good inventory and had the vehicle we were looking for in stock. Matt Feichtinger in sales and the manager Rob Cook made our trade in negotiation and purchase experience go smoothly and quickly. A little back and forth on the trade in, but both us and them were upfront and honest and we came to an agreement that felt fair to both parties. Matt was patient and reviewed and double checked numbers with us as many times as we requested, and was very understanding of our sometimes fussy 1 and 3 year olds who were with us. Jo in Finance was very friendly and professional. She made the finance part go quickly yet was thorough at reviewing everything with us. Overall we were very pleased with our experience.

Lessa Peter

I came to kendall Ford for a recall notice. The customer service on the phone was great and I scheduled my appt right away. When I got to the service center however, the female service assistant told me to wait for an open service agent without checking to see if anyone was available. I stood around about 15 minutes, asked her again if anyone was available and she replied the same thing. 5 minutes later I asked an agent if he was open and he apologized because he thought the assistant was helping me. If Talon was not such great help the first time and the follow up I came in for, the review would have been much worse. I didnt get a call to schedule once parts arrived for my vehicle, instead I ended up calling to check a couple of weeks later. He recognized me at the follow up and again provided great customer service. Kendall needs to do a better job with checking people standing around in the service center to make sure everyone is being assisted or aware they need assistance. More, the quick response of the customer transportation is great. They were quick and helpful.

Sydney Haller

I took my parent's advice by going into Worthington Ford. They only buy Ford products and have both their Escape and Fusion serviced there. When I stopped by Worthington's, I was greeted by Bruce Tompkins. He showed me around the lot and helped me pick out the right vehicle that was best suited for my needs. He was very knowledgeable and friendly. He and his manager, Ed Samet, made it the best car purchasing experience I'd ever had at any dealership. Thanks guys for the fun & friendly experience!

James Stanford

Recently stopped in to shop around for my first car since moving to Alaska. I was greeted by John Croffut (I hope I got that right) who showed me around one vehicle I was eyeing up but while driving back through the lot, I saw the car I’d really been looking for. After another test drive, he was very reassuring about seeing what deal could be made without being pushy at all which I really appreciate. Being new to the country, I didn’t have much in the way of savings for the down payment nor much of a credit history but Magic was worked very well for me without fuss. He really took the time to actually get to know me and made the whole experience personal which made the waiting time from finance pass quickly. Before moving from England, I worked for a company renowned for its excellent customer service and I have to admit that I received just that, right down to helping me get both my new car and my partners car home. In fact, all the staff I interacted with were incredible and made my purchase seemless. I highly recommend these guys from my own experience!

Coldish ‘

Bought a new F150 last night from Kendall ( have purchased several Toyota and Lexus but first Ford) dealt with Matthew Feichtinger who did a great job. After I had decided to buy the vehicle AND told him so he found a discount I could get and saved me even more money. Love the truck, liked everything about the process, two thumbs up Kendall. Thanks Matthew!

Kim L

Wow! Best car buying experience ever... I went in shopping for an affordable used vehicle and left with a brand new car with the monthly payments I had budgeted for. Randy was extremely helpful and excited to show me around. His sales manager, Ed, made sure to give me the best deal on my trade. Finally, to top what was already the best car buying experience I've ever had, my finance manager Nick,was able to give me a warranty offer that I couldn't pass up. Thank you so much to Randy, Ed, and Nick! I couldn't be happier with my FOCUS!!!!

Mila W

Ivana Bekic helped me to make a purchase of the car. Her knowledge and very professional approach to the client are outstanding. If not her I would not have such beautiful Toyota Venza vehicle. Very appreciative with all help from the financial department. It was very pleasant experience. Looking forward to new Hybrid Toyota Venza experience. .

Jonathon Blum

would definitely recommend kendall ford, and would also recommend Randy in sales, he made it an easy process.

Traci Karmun

Arberim and Manny were awesome talking us through everything and the process was pretty fast.

Jeremy H

I bought 11 different vehicles in the last 8 years. This was the first time I've dealt with these guys and I can confidently say this was the best buying experience I've had with a dealership. They worked hard to get me a deal I was comfortable with!

Martha H

I highly recommend Donny Stuart for your sales consultant at Cal Worthington Ford. He goes beyond without pressuring or pushing you into a decision you do not feel comfortable making. He is friendly and knowledgeable in his job. He has all the information you need or will obtain so you are making an informed decision. Whether a new vehicle purchase or used, he is the contact you can depend on. Ed Samet is the finance contact I would hope to have every time I was in need of financial services at Cal Worthington. He is friendly, efficient and gets the job done quickly and with your bests interests first. Both of these individuals deserve to be commended for their high level of professionalism in their respective jobs. THANK YOU!!!

Jim Nicholson

Salesperson was very professional, he knew I wanted a truck, MSRP was out of my price range, but he kept vigilant on what rebates and discounts (R/D) were at Kendall, when r/d came down, he called me to let me know something may be available at this time. Talking with the sales manager we were able to settle on an acceptable sales price on a new super duty F350 Ford lariat, thank you guys!

Samantha Craig

JoMarie Sila in finance was absolutely amazing. She went out of her way to make sure my husband and I were getting the best deal for a truck as our second vehicle. She spent hours researching different banks that would be willing to give us a loan that had low APR rates in order to fit our budget. Her and Matt Feichtinger our car salesman were very polite and professional and made sure my husband picked out a truck he liked. She also made sure the truck we picked out was taken care of detailed. Will definitely be stopping by here again once we decide to purchase another vehicle. Highly recommend this dealer. Great experience.

Patricia Sanculi

I highly recommend Kendall Ford for your next vehicle purchase. I actually applied online and in minutes they called me back to set up a time to come in and test drive the car. Nick Wagner was my sales guy and he did a tremendous job working with me from start to finish. The overall process was smooth and an amazing turnout. Josh Waterman was the other person I worked with which gave good customer service. Thank you both for all that you do!

Deborah Watson

I had a freak accident with my Lincoln resulting in a hole in the oil pan. I had it towed to Kendall and I was impressed with the exceptional service I received. Gabriel called me several times to keep me posted on the progress of the repair. My car was returned to me promptly and sparkling clean inside and out. They clean it when I take it for an oil change too. Also, it's wonderful that they have complimentary service to take me home and bring me back when my car is ready. I think their service charges are very competitive as well.

Kelly Mohr (Art in Motion Tattoo)

My salesman Seth and the team at Kendall Ford of Anchorage did a wonderful job through my whole process of purchasing my new vehicle. Very Satisfied.

Trey Hodge

Gary Stevens at Kendall Ford was excellent from my 1st day of looking. His approach was low key, low stress and professional. He went the extra mile to show me multiple vehicles, explained how everything worked on the vehicle's and promptly followed up on questions and closing details after the sale was complete.

Lucas Altepeter

I purchased a 2017 Ford F-150 from Seekins Ford in Fairbanks. I've had recall issues that their service department has been unwilling to deal with. After nearly a year of struggling, I was told by Ford to contact Kris in Rural Recalls at Kendall of Anchorage I reached out to her and within a few minute conversation over the phone, we had a plan in place to fix my truck. She got me the parts as quickly as she could. She kept in contact with me through follow-up calls to keep me updated. I truly appreciate and am grateful for her help! I've owned Fords my entire life. After my terrible experience with Seekins Ford, I was certain I'd never own another one. Since receiving help (and recall parts) from Kris, my faith in Ford and its people is restored. Kris in Rural Recalls has earned Kendall Ford a new customer!

Amanda Peterson

Great service! Everyone involved in the processing of helping me get a new car were genuine and sincere. Even when I had doubt that I wasn't going to be able to afford the car that I truly wanted- they came together and made it work! And then, even got me a better finance deal than I even thought I'd qualify for. Would very much recommend Cal Worthington Ford to anyone looking to purchase a car!

Jaclynn Miller

Michael Grace was amazing!! He helped me find exactly what I was looking for!!! Very informative and straight to the point!! He helped me get in and out of there in a timely manor!! No problems, no issues and Amazing customer service!!!

Bryce Martin

I came in and was greeted immediately by a kind gentlemen named Brandon. His knowledge of cars and deals made me feel comfortable because he knew every answer on the spot. I recommend Kendall Ford of anchorage because of the great staff, knowledge and deals they have to offer.

Pastor Robinson

Excellent service and efficiency! Settled on a price over the phone, salesman picked me up from the airport, I drove away from the dealership in my new rig less than two hours later. Very pleased!! Jonathan even followed up twice in the following weeks. Highly recommend!

Tim Landeis

I was very impressed with the purchasing experience. I requested an internet price quote for an F-150, late Friday night. I then received a call from Matt Saturday morning. Matt asked me several questions about what I wanted in a truck and then said he would get back to me. He called me back in an hour and said he had two trucks to show me and quoted me prices on both. When I got to the dealership, Matt was waiting to take me on a test drive. The truck was exactly what I wanted, nothing more, nothing less. After the test drive my trade-in was appraised. There was a short, pleasant negotiation and the deal was made!!!! The whole process, from the time I got to the dealership to the time I drove away with an AMAZING truck was just over two hours. I appreciated being treated like an adult and no games being played. My wife and I bought a car from another dealership about a year ago. That process took 10 hours!!!!!! Ridiculous!!!!!! Thanks again Kendall Ford!!!!

Firebyrd Puck

Amazing experience with Alex in the Service Department. He took care of me and went above and beyond any level of customer service I've received to date with Kendall Ford. Please work with Alex if you get the chance.

James Stone

This was by far one of my best car buying experiences to date. Elliot did an outstanding job, was very patient, and really helped us find the right vehicle for our family. Absolutely zero pressure. What impressed me the most was the fact that, once the sale was complete, he remained completely accessible for any questions or concerns. He even followed up with me a few weeks after the purchase to see how we were enjoying our new vehicle. Juliano, Elliot, and the Worthington team have ensured that my next vehicle purchase will again be from Cal Worthington Ford.

Emily Felkner

The dealership was clean and they had a good selection of vehicles. Everyone I encountered was polite, professional, and eager to help. Rich was an excellent sales consultant to work with. All of my needs were met and I am enjoying my vehicle very much. Would definitely buy another car here or refer family and friends.

Fernando Cortez

I needed a truck for the winter season. Seth help me find the perfect truck that fitted my needs! High recommend going to him if you are in the price of looking for a vehicle

Nichole Johnson

Our experience was great! we had only heard bad things about this dealership and were very skeptical. Once we were there they made it very relaxed and never pressured us into anything. They worked with us and explained everything. It was the fastest car buying process I have ever been apart of! Joe and Juliano were so nice and personable they took time to get to know us and treat us like friends. When we need a new car in the future we will be going back!! We will also be recommending them to everyone we know in need of a new car!

Race Rusk

Kendall Ford is a great place to buy your new car. I had an excellent experience with Brandon Penrod make sure you see him for your best buying experience. He was knowledgeable and very friendly. Thanks again.

Ciara Stoutenburgh

Bought a Ford Explorer from Kendall Ford 5/8/17. My husband and I have only good things to say about our experience. We weren't swarmed when we got there, Kale Miller our sales guy was awesome and helped us get the Explorer for the price we wanted. Overall we've had a way better experience with Kendall Ford than when it was Cal Worthington. If you're looking for a car and want a sales person that will take care of you and make sure you get the best deal make sure you ask for Kale Miller!!!

wendysjacob

I purchased my 2017 Ford Fusion Sport at Kendall's budget location across from Merrill Field. Sales/Finance manager Josh Waterman and Sales Associate Charles Greiner were both very pleasant to deal with. Non-aggressive and made me feel very comfortable during my purchase experience. I was in and out in no time! I absolutely LOVE my Fusion! What a fun car to drive! It also does AMAZING in the winter with Alaska's ever changing road conditions. I will be making all of my future vehicle purchases with Josh and Charles at Kendall. Nice work guys! Thanks again!

Jennifer Nye

First off, let me preface this by saying I NEVER write reviews. This review is extremely important to me and I hope my experience helps someone else in their car purchasing journey. A little back story on my situation is that my husband and I have a lot of children and we have become accustomed to taking 2 trucks anywhere we needed to go with all of them, which is expensive and tedious. Being in the market for a vehicle with a third row and a budget in mind I looked everywhere from here (Wasilla) to Soldotna to find something that would check the boxes. While internet searching is good for some things, it only gets you so far. We decided to head out and make the dreaded dealership walks. We started this experience at 6 other dealerships. Yes, your read that right.... 6. Literally a living nightmare. During our experience at these other dealerships we were lied to, ignored, passed off and beyond fed up with the treatment we received. At one dealership in particular not only were we lied to, but the salesman actually THREW A COMPUTER MOUSE and yelled when we weren’t interested in a particular vehicle he had “chosen” for us. Another dealership even attempted to get us to make an hour drive for a vehicle that couldn’t meet the seating requirements and couldn’t even be registered in the USA! The lies and games seemed endless in order for them to “make the sale.” Needless to say by the end of the day we were frustrated, exhausted and felt defeated. I made a call to Kendall Ford of Anchorage and asked for sales. I was DEFINITELY not looking forward to another negative experience, but I was hoping this would be different. I had found a vehicle online and wanted some back story. I needed to confirm that it ACTUALLY had the seats we needed, and that, oh i don’t know, that we didn’t have to go to CANADA for service or registration. I was immediately connected to a sales rep names Brian Charles. This man is incredible and I cannot say enough good about him. He not only answered all of my questions, but the things he could not answer, he found out and called me back within minutes. As my experience that day had been HORRIFIC I had many questions, and many times he had to check, or ask. He was happy and polite each and every time. I felt so comfortable by the end of our conversations that this vehicle fit what we needed and that he was genuine my family and I made the 1.5 hour drive to the dealership at 7pm to take a look. I was TRULY excited for the first time during this whole experience. After all, buying a car should be fun. Once we arrived at the dealership it was apparent that the vehicle I had my eye on was not only pulled up front and warmed, it had been cleaned of snow and was ready to look at and test drive. We were greeted by Brian who smiled from the time we got there until we left. The entire interaction with him was pleasant. He was extremely professional, honest and not even remotely pushy. He allowed time for my husband and I to talk and have our own space. But he didn’t leave too long or make us feel unimportant. He answered every question we had and is a truly a blessing to the car buying experience. I wish there were more like him. A true family oriented, honest, hard working gentleman and Kendall is so lucky to have him. He is an asset. From there we were transferred to finance to finalize paperwork and our car buying experience got even better. We had the pleasure of working with Matthew French. From the second he shakes your hand you know you are in good hands. He is honest and also very dedicated to his work. He did something that in all the vehicles I have purchased (many) No one else has done, he explained everything without being prompted. He made sure there were zero surprises. He genuinely enjoys his job and you can tell. I truly believe that is part of what sets him apart. He wants to help and make sure everything goes smoothly. If there are questions, he answers them. I cannot express my gratitude to these two enough. If you are in the marketplace see Brian and Matthew. You will be so glad you did.

South Football

I recently took delivery of a new Ford F-250. I ordered the vehicle a couple months ago. I found the process from ordering, price negotiation and delivery to be smooth and easygoing and the employees helpful. I have owned many Ford pickups and so far this 2019 is my favorite. Nice job Kendall.

Deonte Franklin

I would highly recommend going to Kendall Ford of anchorage. I worked with vember he was really helpful with getting me what I wanted. I showed up told him what I wanted and he got it handled fast and easy. Thanks again!

Chelsea Marsh

Bill was super helpful, the whole process was very efficient & any concerns & questions I had were handled professionally & kindly.

Cj Cutts

Had to bring my truck in for maintenance and key coding. it was so easy and quick thanks to knowledgeable staff! clear explanations to the questions I had and made it super easy! Anytime I got a Ford questions, I will go to Kendall

Carter Williams (Factory Direct Carpets)

Everyone was very helpful, my salesman Joseph wasn't pushy and didn't show me anything I didn't want. Ed was great with my trade in and Nick did fantastic on my financing. I didn't get exactly what I want, but I got the truck I needed and what I can afford. Big change from Cal's, I definitely recommend Kendall Ford.

Sierra Tutaan

I had incredibly fast but quality service from Kendall Ford. Even more specifically, I had an amazing experience purchasing my new Subaru with Jo Marie Sila! I spent literally one hour total at the dealership and less than 24hours working with her to purchase my new vehicle. She was fast efficient and to the point and made the experience worth it! I would highly recommend Jo Marie Sila to anyone.

Hope Brackney

These guys were so good to me. Even though I didn’t want a Ford they still were not bias and hooked me up with a great Chevy! Even a good amount on my trade in that was broken. Big shout out to Jordan my sales guy! You were so good to me even when I blew you up with text messages. 😂 Need to take you out for a drink someday! Thank you again, I’m loving my ride!!

Kennedy Serr

My first experience with Kendall Ford and it has left a good impression. This is a no pressure kinda of car dealership with knowledgeable salesman and finance staff. They give it to you straight. They show you what you want to see. They work with you to get the paperwork done quickly and efficiently.

William Nungasak

Excellent service and I would recommend this dealership to anyone interested in purchasing a vehicle. Salesman and finance team went up and over to get me what I wanted. All I asked was if the vehicle was available, and if I can get a loan for the vehicle, and the rest was taken care of. I couldn't ask for any more in service. Thank you Kendall Ford for your service and definitely thank the finance department very much.

Jontrae Jones

My car buying experience was amazing from start to finish .

Christopher Krombach

First time buyer from Kendall Ford of Anchorage, had a great experience. Kirsta Smith knew our situation and what we were looking for and set us up right with the rest of the staff. Our salesman, Jon Croffut, was extremely kind and patient as we looked at and test drove a number of vehicles. Jon understood what we were looking for and had a variety of trucks lined up for us. He was very knowledgeable and good-natured as we took our time making our decision on our next big investment. I will be recommending Kendall Ford of Anchorage, as well as Jon and Kirsta, to any of my family and friends in search of a vehicle.

Will L

I had a great experience working with Nick Steger when making my new vehicle purchase. I look forward to doing business with him again in the future!!!

snowdude66

I came in looking for very specific features for a Ford F-150. I was greated by Mauricio Frias who was glad to help me find what I was looking for. I needed a Super crew,5.0, 36 gallon tank, 6.5 bed and back up camera. This was not an easy task, Ford is pushing those Twin screws pretty darn hard. His lot didn't have what I was looking for, we drove to the downtown location, then to their arrivals near ship Ave. No luck what so ever. We exchanged info and I headed of to work. A week later he called me up and said he had found the perfect truck and it had just been delivered. He was able to send me photos of the truck and the window sticker so I could see the options. When I returned from work a week later he had it sitting in the lot waiting for me at 9 am.Mauricio was right... I loved the truck. He even made an appointment to have my other trucks tires swapped over to summer tread then helped me drop off the same truck to get a new window while the new one was being prepared for me. I am very pleased with the time and effort that was put forth by him and the staff at Cal Ford. If you need help with financing Sissy will have you sitting pretty.She was very helpful and made the experience even better. Small side note. A few days after purchase I noticed a small imperfection on the trucks paint, I called Mauricio and he is helping me get it fixed as I type. If you are in the market for a well made American truck go stop on by and ask for Mauricio. You wont be disappointed.

Cydney Bunner

I recently went through the process of purchasing a car with my family. I just want to say it was a very pleasant experience. We worked with Elliot during the car buying process and he was very professional along with being very understanding of our family's needs. He made the process enjoyable and relieved a lot of pressure and stress that goes with buying a new car. I would recommend to everyone that they buy a car from Elliot and his associates at Cal Worthington Ford. Thank you for all your help.

Elizabeth Ingram

Johnathan Giehm was great in helping us get a perfect car for our family. Thanks so much! He was very kind and helpful and not annoying like some car salesmen (no offense). A real people person. We really appreciate it and are so happy. The process was also super smooth and quick even with our kids there.

Joshua G. Cooper

Clint and Nick Steger are great salesmen. Tom Johnston is a competent and effective Sales Manager.

Heather

I recently purchased a vehicle this past week and these people are amazing! My first contact was with Austin via email who continued to communicate with me frequently regarding any updates. He ensured what my needs were and continued to work with me. Andrew was also involved and talked with me over the phone and assured me Jo Marie the Finance Manager could meet me the next day and made an appointment for me. He explained that this was her day off but she was coming in to talk with me. I went into Kendall Ford thinking that the deal would probably not work due to unforeseen financial obligations prior to arrival. I was greeted immediately when walking in the door. Austin met with me and informed me that the vehicle was being detailed and things were in order. I explained that I didn't want to sign anything until I met with the Jo Marie the finance manager to discuss some concerns I had. He immediately informed Jo Marie. Jo Marie came in and introduced herself and stated she knew I had some questions and how could she help me? I explained to her what my needs were and she genuinely listened to my concerns and expectations. I have never met a Finance Manager like Jo Marie that truly took the time to assess my needs and work such a deal. Jo Marie sealed the deal and reconfirmed that there are still people out there who truly want to help other people. As we looked at my Credit scores and the history I explained the details of my circumstances. She said she understood and knows there is always a story behind the paper and numbers. I am an RN that works nights and its hard to do business during the day time hours. I came here as a Travel RN a year and a half ago and have been renting a car. Had I known this process was this easy by these dedicated team of Professionals I would have come alot sooner! My Husband and I have bought many vehicles from our home Chevrolet dealership in Louisiana including Suburbans & Chevy Trucks however, the promptness, professionalism and hospitality here beats them! I assure you I will be spreading the word to all of my Nurse friends and anyone that will listen that you guys rock! Thanks again to Austin, Andrew and ESPECIALLY Jo Marie! Jo Marie made me feel right at home and truly took the time to ensure my needs were met and to get the best deal she could and she did! I can't say enough about her Professionalism and her Hospitality! She even welcomed me to call should I need anything knowing I am from out of state without family here yet. I am also in the business of helping others but this is true customer service! She explained everything to me and answered all of my questions. Jo Marie really sets the bar high for Kendall Ford! I am very thankful for her excellent customer service and hospitality! She knows how to treat people and when you are in the business of helping others this means alot especially when you are over 3,000 miles away from home. I can't say enough good things about her! There needs to be more people like her in positions like these! True Hospitality and this is coming from a Southerner! :) Thanks Again Kendall Ford of Anchorage! I will definitely be back and will be spreading the word! Heather Simons

Courtney Ham

Seth was amazing on helping me find a car and getting me in and out super quick!!! Highly recommend to go see him!

Concerned Concerned 102

Nick Steger. When my new Ford F350 would not start after a cold snap at the airport Kendal definitely went out of their way on a weekend The sales people helped push the truck into their shop get it started and get me on my way I am extremely impressed this is how you do customer service!!!

Stephanie Kiefer

Our lease was in our Lexus and I wanted to test drive different cars. Our sales man John was kind and very patient as we looked at different cars. He listen to what we were looking for and suggested two cars and we chose the Ford Explorer. Great experience and great customer service.

sope faga

Great experience!!! I highly recommend Kendall Ford for your next vehicle purchase. Mark, in finance, walked my wife and I through the maze of paper work in effortless fashion. Matthew and Randy, I cant say enough about your kindness and patience as you guys aloud us to locate the right vehicle ( F250, New). Thank you for all for your tremendous service and professionalism. Ask for them you will not be disappointment!!!!

Kendall Huseman

I worked with Joseph at Cal Worthington Ford. He was SUPER easy to deal with and good guy. No high pressure sales tactics or sleazy feeling. He treated you like a CUSTOMER. I already knew what I wanted for a vehicle and explained to Joseph that I had already made up my mind on the same vehicle but on someone else's lot. I explained what I was willing to pay if the vehicle they had on their lot was in good shape. He said they could work with that offer. I set a time/date with Joseph, looked at the vehicle and decided to take it for a test drive. Cal's had the color of the vehicle I wanted and that played a factor, however the vehicle was in rougher shape than I was expecting after just viewing the same vehicle at another lot. I explained that I couldn't give them what we initially agreed upon as the vehicle was in worse shape than I expected. Joseph said no problem and passed me over to Ed. Ed was super easy to work with, within 5 minutes we came to a price that we both agreed on and about 40 minutes later I had signed all the paperwork and was out the door. The finance team was also super easy to work with. Overall, a great experience and I wouldn't hesitate to do business with this team/guys again! Everyone I worked with was laid back, understanding and not trying to stress sell you or pressure sale. I honestly can't stand those type of guys and no matter how bad I want a vehicle I will walk out purely on principal. They also threw in a free oil change, a tank of gas and shampoo'd the carpets/detailed the vehicle.

Keith Eraso

Huge shoutout to Johnny! Very helpful, communicated well, and had me in my car in record time! Would recommend to anyone looking for transparent, reliable and efficient service.

Edgar S

Had an awesome experience and very pleased how fast they got everything done for me. I got the deal that I wanted and above trade in value. Matt and Randy did a great job and got me out and signed into my new truck in less than 3 hours before I had to go into work!

Warren Gardepe

The modern day car sales personnel is here to, not just sell vehicles. They actually do their best to fill your needs, not there sales quotas. Kendall Ford has a large inventory to choose from. Which makes the process go smoothly Warren G

Coby Williamson

I was able to find a good used truck at a fair price and they give a 3 month/3k mile powertrain warranty as well as a maintenance contract for a year. Everyone was friendly and polite and finance worked to get me a payment I could afford.

Dillinger Koeckritz

Went in Black Friday to get a new suv since my wife’s got totalled. I spend the previous week researching. They had the best price for what I was looking for. Pro- 1. They were pretty laid back, and the sales rep wasn’t pushy. 2. They had a great selection, and price for what I bought was remarkable. 3. I would highly recommend using them! Ask for William (billy)? Morgan. Con- 1. This wasn’t a big deal, but we were there for over 6 hours and 4 of it was waiting to sign papers. 2. The loan guy we dealt with was extremely pushy with warranty on a car the had 0 miles on it and comes with factory warranty. Maybe he fought I was dumb and didn’t know you can always buy one later of from a different dealership, but that was a little irritating. 3. Who’s this isn’t a big problem yet, and I’ll update it when they fix the problem, but they only had one key for it. And they have to supply me with two. I went back today (3) days later and they said they put in paperwork to try and find it. And they should be calling me, when Friday they said if they couldn’t find it by Monday that they would just make me a new key. Which like I said isn’t a big deal yet. But I’ll update the review after they get me another key.

Paul Ivanoff III

For excellent sales experience, please go visit Kendal Ford and ask for GARY STEVENS. He will go out of his way to make things right for you. If you live in Rural Alaska, he understands the whole process of shipping a vehicle via air, land or sea. If you live in Anchorage, he's a great guy to buy a vehicle from. HIGHLY RECOMMENDED SALESMAN!

Heretic

Kendall Fords quick service was awesome. Oil change for my Raptor was fast

Courtney Hall

My husband and I just bought new vehicles with the help of Johnathan G. He was pressure free, helpful, and readily available to answer questions throughout the entire process. Great to work with! Thank you! Glad we made the trip from Fairbanks.

Belly Girl

Fast Friendly Service! Had a great experience with them.

Lacie Stiewing

Best truck buying experience ever! Thanks Kendall Ford of Anchorage. Fast, easy, and painless. Our sales consultant, Jonathan Giehm and Sissy Equevilley in finance were both top notch. Thanks again!

John Larson

Buying a new car can be a daunting process. Between finding the right lender to finance your purchase and then discovering exactly what it is you want in a vehicle can be taxing on the mind and the wallet. With any big decision in life you will always want to do your due diligence to get the best bang for your buck when it comes to big dollar items. I am not at all experienced with buying a vehicle.I did what research I could so I wouldn't show up empty handed but the fact that Cal Worthington is completely transparent with every dollar that goes into your prospective purchase saves a lot of heartache in the short and long term. I shopped around until I found exactly the vehicle I wanted and I came into Cal Worthington Ford in Anchorage to get what I had set my heart on. The lines on a 2015 Ford Fusion are spectacular. Taking cues from top of the line makes such as the Aston Martin and the notorious Bentley, they modeled the front end to match with high end luxury cars. It doesn't just stop at the front either. Every detail is well thought out. Some of the problems you see with newer cars is very simplistic but cheap designs on small items such as the buttons for interior lights, the switches for the windows and locks, even the cup holders. Fords designers took very good care of every aspect of this car. Each aspect is finely crafted and well thought out for a production vehicle. Now when I walked into Cal Worthington I expected the same treatment I would get from everywhere else. As it goes for most dealerships each salesman is going to be friendly to work with and all have their own styles of selling. It's always been a pleasant experience for me. Where Nicholas Steger stood out was his fluidity in his approach. He wasn't overbearing, he was legitimately excited about showing me what Ford had to offer. I didn't let him know what I wanted off the bat. I gave him a ballpark so that he would show me some pre-owned vehicles at first just so I could feel out his approach. It was great! Showed me a few cars that I wasn't truly sold on but his knowledge of each make and model is fantastic and thorough. He told me the pros and cons of everything I sat in. When I finally got to what I had originally came in for he showed me everything I already knew and showed me a couple of things other salesman either didn't think of to mention or were entirely ignorant to. He was very knowledgeable about the Ford Fusions and the other cars that they had to offer as well. His engagement was warm and welcoming through the entire process. When it came down to the numbers he guided me through the process and worked with his manager to get me the best deal for what I was wanting. I didn't want to sign immediately because I wanted to wait to see what some of the local competitors would offer me. When it came down to it, Nicholas got me the best deal I could ever ask for! The other dealer didn't even give me rates for the car with the current rebates provided by the manufacturer! Overall my experience with Cal Worthington and Nicholas Steger in particular were top notch. I couldn't recommend them enough! If you are looking for a new vehicle and are looking for top tier production values I would definitely recommend Ford. If you are looking for a Ford in Anchorage or even the Valley then it is definitely worth the drive over to Cal Worthington and speaking with Nicholas Steger.

Lytsout 193

This review is for the service Advisors. My truck was had a bunch of things wrong with it. I scheduled it for warranty work. I got transferred to an advisor, I told her all the problems, when she started taking my Vin number the phone hung up. I called back and they said they would have someone call back. They didn't call back within 2 hours, so I called back and got another advisor. All the problems except the first one (towing breaks module)I told them about got fixed. I'm basically going to have to pay the same deductable twice, because they claim I never mentioned it. I'm not unhappy with the service crews or sales, but the bottom line is that I have to pay twice for the same problem, then have to make a total of 4 trips including cab rides. If the mechanic and service crews weren't so quick and on point, I would have given a lower rating. Update: Feb 14 2018 I got contacted by a another advisor about this issue. They decideded to give me a refund for the second visit, although it was not necessary. That shows that this company is actively trying to work with customers who may be unhappy in one way or another. I appreciate that and am changing my review rating and for this reason. From 3 to 5 star

Meagan Wood

We had the best experience ever with Antonio and Glen. We are a single car family with an infant. Our car quit starting. I explained the situation to Antonio and he came to our rescue! Within 10 minutes, he was at our house to pick up my husband, baby, and myself. He helped us find the perfect car, while his manager, Glen, gave us realistic advice and helped us get into a car! Nick in finacing made the rest of the process just as painless. It was the best car buying experience we have ever had!! I would highly recommend this team!!!

Jevon Robinson

Great place, great people. I actually need to bring my vehicle in their shop to have them reset the door code on my truck and they provide Uber to and from work so I won’t be inconvenienced! Great job!

soldiersmom67

I needed to downsize from my truck to an SUV. I already had in my head certain things I wasn't going to budge on (mileage, trade-in, etc). Glen Faulkner listened to why I was downsizing. I told him what I was looking for and features I'd need. He found the perfect vehicle for me. The trade-in was not less than what I wanted for my truck and my new vehicle was right in my price range and had fewer miles than the mileage limit for which I had been willing to settle. If I ever need another vehicle, this is where I'll go. Buyers are treated with respect and professionalism--and it doesn't stop once you drive away.

Ronald Berard

I brought in my 2014 Ford F150 Supercrew for a oil change and as usual the service was wonderful. Staff are all courteous and helpful and prices are just great. I wouldn't trust anyone else like Ford for all my vehicles that's why I keep coming back. On another note, my wife scheduled an oil change a week in advance for her Subaru. When she got there at her scheduled time they took along time to get to her and then realized they had to go to Subaru to get the supplies for her oil change. This made her visit terribly long at close to 3 hours for her oil change, and consequently, her survey will not be as good as mine. I hope Ford makes it right by her and provides a steep discount or a free oil change next time for her.

Jesse Rosenbaum

I purchased a used vehicle from Cal Worthington and I could not be happier. I have always been skeptical of car sales business's in general and have avoided purchasing one into my last vehicle died and my hand was forced. I approached young Eddy the salesman and told him exactly what we were looking for. He took us to the exact vehicles he knew met the criteria and didn't try to upsell me new vehicle and he was down to earth and honest about the vehicles, he was also upfront when he didn't know. Juliano was super sharp and helped facilitate the paperwork. He pointed out some very useful information in the computer system and a cosmetic issue on the vehicle that I had not noticed. He also caught a very serious recall that had been issued a day before I came in and they pulled the vehicle from the lot within 10 min and gave a deep discount to any used vehicle I chose for the recall fiasco.Thanks Juliano. Josh helped with the financing and I was very candid and insightful with his experience at Cal's. He had plenty of insight into car sales, financing and the psychology of buyers, which interests me to no end. Every step of this process quick, smooth and was treated the utmost respect. Thank you Cal's for a great experience. As an engineer, I research vehicles for months before ever step foot at a dealership and Cal's was honest and excellent to work with. Thanks guys and I hope everyone can have as great of an experience as I did.

Dennis Ford

I usually come in to Kendall Ford for ALL services when it comes to my 2013 Taurus [Limited]. The person who always takes care of me is Ernest Moore. However, he was not there on that particular day; and everything just seemed off. I was passed around, between the Quick Lube and the The Service department. Anytime Ernest Moore is there, he goes above and beyond... unlike the other Customer Representatives that are employed there. I feel that, everyone should be on the same page as Ernest Moore; he was excellent customer service, and makes the environment welcoming. He doesn’t make the customers feel passed around like a collection plate at church. Please have everyone on the same page. Thank you in advance.

Carolyn Caudle

I was very pleased with my service! Long story short I made the mistake of taking my car to the wrong dealership for my free oil changes and I was so confused and fustrated with myself. They comped my oil change anyways and felt bad for me lol The only negative issue I had was checking in took for ever and I missed the opportunity to get on the shuttle to not be late to work. So I had to take an uber. Last time someone just gave me a ride that had the free time.

Destiny Keating

I stopped in with my brother last week while he was car shopping. Randy helped us look at trucks for my brother and while shopping asked about my own vehicle. I haven't bought an auto before because my credit was damaged when I was younger. Randy said he might be able to help me out and he showed me a few autos as well. The price was a little more than I could afford but between him and Ed, they were able to get the auto to a price that is affordable to me. Then, to my surprise Nick in financing was able to find a bank that would finance me with a low payment. I went in to help my brother find a car (which he did) but I also got one for myself! Thank you so much!!

DC Consulting

Brandon Penrod was extremely knowledgeable and helpful young man. His demeanor was very pleasant. I did not feel any pressure to purchase. He respected my budget and did not attempt to up sell. I will be returning and purchasing a vehicle from him.

Brian Shive

John Croffut did us an excellent job finding a car for the wife and kiddos. Was very knowledgeable about the vehicle we decided to buy. I highly recommend working with him and the Kendall team.

Kayla Justine

As a first time buyer, Jonathan Giehm went above and beyond to make my experience as seamless as possible. Giehm was just as hospitable as he was professional and if I could rate more than five stars I would. He was quick to resolve any issues that had come up on my end and stayed later to ensure all was in order. Couldn’t have asked for anyone better to do the job.

Hermilo Lugo

Top notch service! Jeff and Dillan made the process of buying the new 2020 ford Explorer ST. We shopped around and drove every SUV type vehicle from the top of the line in brand names down to the most economical. The 2020 For Explorer hands down was the vehicle for us. Felt sporty and had such a great body profile and the amenities and comfort inside is far better than most; we actually enjoy driving this SUV and we just cant stop looking at it. Thanks again for the great service KENDALL

Hammy Technoid

Getting a vehicle repaired or serviced can sometimes seem daunting. My experience with Kendall was anything but that. I took my Ranger in for brakes and a power steering problem. They repaired the power steering and replaced my front brakes (the rears didn't need replaced). During the test drive they diagnosed a problem I was unaware of, but had experienced the symptoms. Upon taking off from a stop, there would be a slight jerking as the transmission (automatic) shifted into 1st gear. The service department determined it was the rear differential and repaired that as well. Upon my drive home from Kendall, my Ranger felt like a new vehicle. It had been so long I'd been driving it with that little lurch it became normal. Now, with new brakes and a repaired transmission/ differential, i'm blessed with a much better ride. Thank You Kendall, and thanks to Jason Scott, who was my service rep. On top, the repairs were 200 dollars less than estimated. It's a great day!

Karis Barfield

Had a wonderful experience buying a new car here. The sales person when above and beyond to help me, and even delivered the car to me in Chugiak. Will be going there again !

william travis

Donnie Stuart is by far the best salesman I have ever dealt with. He is very knowledgeable, laid back and extremely helpful. Over the course of several months he answered my questions about anything and everything about the vehicles I looked at. When I finally decided I needed a truck again he was there to help out and get me exactly what I wanted. Ask for Donnie if you stop by as he is an outstanding professional, informative and knowledgeable. In my eyes he deserves a raise or promotion.

Gene McCabe

So, Andrew hooked me up big time. Went in to look at older Superduty trucks to replace my VERY old one, and ended up in an F150 that had just as much towing capacity and much better daily driver mileage. I was skeptical, but he kept showing me the numbers, and sure enough, it pulls like a beast. I really like my truck, and they worked with us on financing. I'll go back here for my next vehicle.

L Church

I must commend Lincoln sales person, AJ, for being so thorough in answering my questions. His patience and courtesy are rarely found in such a competitive world any more. Through some helpful questions by John, I was able to find a better deal than I even imagined on my new Lincoln. Bringing all of the details together with Sissy in her office was a real comfort; she enlightened me to some of the even better facets of owning a Lincoln! This is truly the best experience I have ever enjoyed in purchasing a new vehicle. I encourage anyone looking for a great team to seek these folks out when preparing to purchase their next vehicle. Good luck and great travels! Thank you. :)

Louis Picciurro

Buying a vehicle here was extremely enjoyable. Working with Ed and Adam made the deal go super smooth. They knew their product so well and we're able to answer all my questions with ease. After the purchase Adam helped me setup my touch in the 2016 explorer and showed me all the features. I would purchase here again but unfortunately I'm moving out of state. Thx Ed and Adam you guys are awesome!

Lana Banana

My salesman A.J. was awesome and his manager John was very pleasant to work with. I ended up purchasing my vehicle elsewhere, but had a great experience Nonetheless. The staff was courteous and helpful during my entire visit. If circumstances had been different, I definitely would have bought from Cal's!

Will Robinson

Recently purchased a 2014 Focus from Cal Worthington Ford, upon arrival I was very impressed with not only the location itself but it's employees as well. I was greeted by Juliano who was very nice and extremely patient as I had no idea exactly what I wanted and had plenty of questions. I ended up in the care of Elliott who was nothing but professional and was able to answer all my questions. What stood out to me the most & why I chose Cal Worthington is Elliot and how he made me feel like I was becoming part of something other then just buying a car. I would definitely recommend Cal Worthington Ford as your first stop in your car buying purchase!

Mongo McGrath

The service team was very courteous and professional. There was an issue with the parts that were ordered ahead of time for my recall, but they provided a complimentary rental while I waited. The team even asked for my opinion on ways they could improve the customer experience.

Eric Edwards

Matt was great. Really easy to work with and was able to show me the vehicle I wanted right off the bat. The whole Kendall team was awesome and courteous. Special thanks to Jomarie in finance for making that part quick and painless (usually the part I dislike most).

steve young

It took a few times bringing my vehicle in before the problems I was having got fixed, but in the end, they did what they needed to do to make it right. Not only did they get me a new part altogether, they also gave me a loaner vehicle until my vehicle was fixed. Satisfied

Dorothy Smith

With Jonathan’s assistance, I ordered and received the Lincoln I wanted! He kept me abreast of delivery schedule and when it arrived, he introduced me to new options and innovations. Great experience!

Kandi

They are courteous, helpful and knowledgeable, to a point; But they also charged me an extra fee ($60.00) because my car is an "import". Lucky for me I had a service voucher to take care of it and they then reffered me to another dealership that had previously sold Suzuki. I can only hope that had I been without the voucher they would have reffered me before doing anything.

melissa kompkoff

I took my 19 year old daughter to the Kendall Ford dealer in Anchorage on Friday. She had recently totaled her old buick and received her check from the insurance. Ethan Cook was AMAZING. He was funny, patient and very helpful in handling all her anxiety about being young and without credit. She found a vehicle she LOVED. She got more anxious as the financing process played out. She was approved and drove home with the vehicle she wanted. Thanks so much Ethan Cook and Kendall Ford.

Ed Sears

Our salesperson Trevor did a great job, especially when I was having some issues getting my new truck in for a safety recall. He not only got me in but also made sure I had a loaner car to use until my truck was ready.

Rob Loranger

My salesman Jeff Good did an excellent job. He took very good care of me and helped every way possible to make the buying process as easy as possible. It was a real pleasure to deal with Jeff. He spent extra time to make sure I understood all the gadgets and electronics.

Randal Rosencrans

Sales Consultants Bill Garcia and John Giehm are competent, friendly and very efficient. They assisted my wife and I with the purchase of her car with zero pressure. The selection and purchase process was smooth and enjoyable thanks to Bill and John's professionalism. Highly recommend!

J Pale

I had to visit their service department and was more than delighted with the change in atmosphere sense Kendall has taken over the dealership. I was not hounded in my brief journey on the lot and the new service bays and service advisor desks are a warm and welcome experience during the cold and snowy winter momths.

John Baker

Matthew Feichtinger was our salesman. He did an exceptional job Helping us buy our Truck. He was very friendly, helpful and efficient. The team at Kendall Ford was great thank you.

Ann Whitley

I have never been treated with such kindness and respect. Terri and her team led by Donny are so professional and genuinely concerned about me as a person I truly love being with them when making a purchase. The Ford Team at Cal Worthington never skip a beat when delivering service and attention to me as a customer but more importantly me as a person. I won't buy a car anywhere else. You all ROCK Thank you Dr. Ann Whitley

James Lewis

Worked with Matt Feichtinger on the purchase of my new Superduty. He was super helpful in the custom ordering process and answering all me questions despite my complicated work and travel schedule. I would recommend him and Kendall Fords Sales department for an easy no pressure sales strategy. Thanks again Matt!

Heather Lugo

I worked with John Croffut in August 2019 to purchase my new F150. It was an easy, no stress, process. I highly recommend going to Kendall Ford and working with John. He'll give you an honest opinion and is very detailed in explaining how to utilize the vehicle functions.

Sanagie Vladimir

Fantastic people to work with, bought a Ford Bronco Sport Big Bend trim with them and the process couldn't have been any easier. I look forward to continue doing business with them.

Wesley Smith

Listen folks, I have been purchasing vehicles for over 30 years for personal and business use and my experience with Kendall Ford Lincoln Anchorage was the best I have ever experienced. I encourage all prospective vehicle buyers to drop in to Kendall Ford Lincoln Anchorage and talk to Rich or any other salesperson to see how they can assist you. "No Hassle" salesmanship was my experience.

Gwen

My requests for a car was prompt and handled well. A manager even called me back to make certain a salesman had contacted me.

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