Reviews of Power Ford. (Car Dealer) in Albuquerque (New Mexico).

Power Ford

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308 Comments

Car dealer

Ford dealer

1101 Montaño Rd NE, Albuquerque, NM 87107, United States

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Information of Power Ford, Car dealer in Albuquerque (New Mexico)

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Reviews of Power Ford

Robyn Bryan

Albert and his crew are amazing! We needed to get some recall work done on one of our demonstration vehicles and they did an amazing job and went above and beyond to make sure we were taken care of. We are located in MT, but needed work done on our truck and then an alignment in NM. Our truck is very large so they were unable to do the alignment there. Albert helped us find a local alignment specialist that could accommodate our truck and transported it there and back so we didn't have to fly someone in. We are so grateful for them and will use them again when we are in the area. Thanks so much guys! You're the best!

Chad Boland

I was traveling through Albuquerque from Missouri, when my truck started having problems. They were booked and short handed when I told Jacob Ortega my story. It was everything he could do to get me in and back on the road ina few short hours. We owe so much of our trip to Jacob, Brett, and all the others involved. What an incredible feeling this team left us with. I hope we meet again so day on better terms. Thank you all so much, it was a pleasure meeting and working together. We since add an extra 1000 miles on our trip with a confident 1000 more to go.

John Martinez

Power Ford is such an amazing car dealership. From the moment that my wife and I drove up we were greeted by Jacqueline Zamora. She helped us out a lot. This is by far the best car buying experience I have ever had. Great customer service all around from Jacqueline, the sales manager Gary to the finance manager Ricky. Thank You Power Ford for making our car buying experience amazing. Keep up the amazing work!

Clifford Chabot

Excellent customer service. Katie kept me up to date as to the status of service. She was extremely friendly and welcoming. I was in and out in under an hour and back on my road trip. Unheard of with or without an appointment. I would definitely bring my truck back for service if it wasn't for the 28 hour 1900 mile round trip ;) Power Ford, please share with my dealer on Cali and show them what customer service and the word Quick really means!!!

Tonya Valdez

First time buying a car for myself and it was an amazing experience. Kaitlyn didn't pressure me into the vehicle, helped me work numbers and get the best they could for my tired old car. Finance manager even got me another 2k off the vehicle to make sure I could afford the warranty they offered that was good for the life of the loan for my Bronco Sport. Great people, friendly, not pushy at all. Highly recommend powerford for buying a vehicle no matter if it's your first or your next one in your lineup.

Paul Witscheber

2021 Explorer needed an oil change. I took to Power Ford, where I bought it, for the service. I was disappointed with part of the service. I contacted Don (service manager!) with concerns. He had me come back following day and completely re-did service to include many extras! So great to witness true customer care. Thank you Don.

David Solomon

Amazing car buying experience! Shopped around 3 different dealers and Powerford had by far the most friendly staff and comfortable show room. The sales team was fantastic as well as the finance manager. From start to finish everything was beyond expectation.

marie muniz

We just purchased our first Mercedes Benz!! We were not in need of a car, but because of Savannah M. (PF Employee) We were excited to come see the cars she posted on social media. Without disappointment we were compelled to leave with the C300! We love the experience and service provided. Thank you for my awesome new car!

Amy Apodaca

Power Ford has amazing customer service. They are always very helpful and answer all questions you may have! The service department was also amazing and got everything done in a timely manner. Will be a loyal customer to Power Ford!

Tabitha Herring

I cannot say enough how appreciative I am of the Power Ford service dept. They are friendly, knowledgeable, fair, and always go above and beyond. The communicate with you the entire time they are working on your vehicle and do everything in their power to accommodate your needs/wishes.

Joseph Ortiz-Noriega

In terms of parts and service, they are very good and a solid value. Only this last time there seems to have been a communication breakdown between their telephony system of twice being on hold and twice disconnected at exactly 8 minutes although having twice spoken with a human. So no reset of the "hold" mode. Then neither the parts department, nor Service knew about the tire I had ordered the day before even though it had arrived. This took my visit to resolve and have installed without an appointment. As for payment, apparently when quoting one part of the system had a total price, another page a higher price, and upon installation another higher price. Fortunately this was quickly resolved to the originally quoted full installation price with one phone call by the Service attendant.

willybrocks

Took my truck in for a rear main seal leak. Dropped it off on a Wednesday after a diagnostic had been preformed and got my truck back the following Monday. Tim kept me up to date on my truck and Tom preformed the work. So far so good. No more leaks! Thank you guys!

Laura Perlichek

Power Ford was the last of three Ford dealerships in the Albuquerque area that I visited, and I deeply regret it not being my first. The sales team (special thanks to Ashley and Eric in particular) has been spectacular with fast, consistent communication. They have taken my requests and interests seriously and have followed up regularly regarding similar vehicles while I wait to place an order (a STARK contrast to their competitors). I am so appreciative of Power Ford's customer service. I fully intend and hope to use them as my primary spot for service as well for my other Ford vehicle. Thank you, Power Ford!

Doug Sleeman

I was an hour late for my scheduled appointment, but they accommodated me. They expedited the recall service. The waiting room was clean and supplied with snacks and drinks. I was back on the road ahead of the quoted time. It was completely enjoyable experience and I thank the crew at Power Ford.

Jerry Pike

The only reason I rated 5 stars is because there were not 10. I had been a loyal customer of another Ford dealership in the local area. I bought four vehicles from them and had all my service done there. Understand that I do about six oil changes per year in one vehicle. And what did that loyalty get me? Extremely rude treatment including loudly being called a liar by a service writer at their main location’s oil change facility in front of several other customers. I immediately contacted Power Ford, told them my situation, and was told they would do it no problem. And it wasn’t. They had me in and out in less than forty-five minutes. Needless to say, now all my services will be done there. And when I am ready for a new vehicle, Power Ford will have my business. No wonder they were 2022 dealer of the year.

Joseph G Herrera

Darren, the guy helping 5 excellent at his job.He is always willing to go out of his way to help me. He stays in touch with me on the progress of the recall. Working with Darren, I know I'm in good hands. You guys have a great dealership.

Victor Grossetete

Kailyn was a great sales rep. Not once did she push. I feel great about the price of our new vehicle and what we were given for our trade trade.

Jim

I purchased my 2022 Ranger at Power and had the best experience. My concierge, Savanah, was awesome. Everyone was extremely friendly and helpful. Love Power Ford.

John Benavidez

Katie in customer service was amazing! She was so helpful from beginning to end. Service was super fast and my truck was returned to me fast and clean. What a great experience and I will be recommending Power ford to friends and family.

Jennifer Walsh

I appreciate the openess of what was done to my car and when I requested a service in addition to my oil change, I wasn't talked down to like I have no clue what I'm talking about. Not only has that happened in the last year at a tire store, but I've had other Ford dealerships offer services that weren't needed and figured because I'm female, I wouldn't know the difference. Power Ford is not a convenient location for me, but I won't go anywhere else..shout out to Daphne Pena and her all girl team (at least that day) in the service area!

Elise Flores

Customer service was amazing! The waiting room had drinks, snacks, tv, lots of comfortable chairs and clean bathrooms. They kept me informed on what they were doing and how long it would take.

Edward Taliaferro

Darren Francisco was my service advisor at Power Ford. My vehicle had a recall involving the brakes. The parts were ordered and the job was very professionally completed. Very happy with our result. Would definitely recommend Power Ford.

Patrick D. Baker

Buying my Explorer was a good experience except that the warranty expired within 2 years of buying it & I had to spend another $1100 to buy the extended warranty to cover the last 3000 miles of the supposed factory warranty. Service takes care of my vehicle well. I called the salesman a year after buying my vehicle to inquire about buying a new Maverick for my daughter. The guy never got back to me so we ended up buying a new VW for her instead. Kind of disappointing that they didn’t want to sell me another vehicle.

1977jeep

Very helpful, Savanah and Ace both worked to make sure we were getting the best price we could on a car. Both were very informative and polite which isn’t something you see much in a dealer. The help and insight they offered was wonderful and working with Ricky made the experience that much better. This was probably the easiest car buying experience from a dealership I’ve been too.

Teresa Martinez

Brittany was very attentive during my appointment for my oil change and provided me with items to look for in the coming months that might need to addressed at my next appointment. She also was able to get my license plate in the front of my car reattached 😉 …

Joe D. Marquez

Serenity and Alexandria exceeded my expectations. Job Well Done Ladies!!! Keep up the Great Service. If need any work or service done to your Ford Vehicle I highly recommend Power Ford

J Spiess

Got a bad deal on a vehicle that wasn't working out at another dealership. Jacqueline, Adam, Ace and Rick were phenomenal at helping me find the perfect vehicle at a great price, then finishing the process painlessly. Best car buying experience I've ever had, very impressed.

Lil Baby Dreamer

I took my 2021 Ford ecosport to get looked at because it was making a squeaking sound on top of that I really needed an oil change not only did every single person in the building treat me with kindness and respect but they all went above and beyond to make sure all my needs were met. And simply because they took a tiny bit longer than expected they gave me my oil change for free. I would not go anywhere else for any of my car needs ever again. Every single person in that building is kind and professional. I 100% recommend power forward to everyone

Dee Lujan

Power Ford did a great job of completing an oil change on my vehicle. The team made it quick and easy to have my vehicle serviced.

Marcia Maestas

Had previously used Chalmers and have switched to Power Ford for my last 2 oil changes and will continue to make the drive from Rio Ranco. Power Ford is so much more polite and respectful and I did not have to wait 2 weeks for an appointment just to get my oil changed.

T Romero

So glad I came here. Service here was excellent and did not try to over sell me. I looked under my car before bringing it here. Other shops said to replace more the. What was needed but now here. Honest staff

Shawn

Very smooth check-in quality service representatives, quick updates and complete follow through with what needed to be done. Service was performed in a timely and efficient manner.

Joseph Gorman

Power Ford made the transaction of purchasing a vehicle easier than I have ever exparienced with any other dealership. There service is top notch...I recommend them to everyone.

Lisa Serna

Great experience, they were not pushy, and they helped me get into my dream car. Thank you Ace, Keno and the finance department. They are a clean friendly environment, and made my son comfortable while he was waiting for me to sign papers. Thank you again 🙏 …

Deborah F

Sales person, Freddy, was kind and helpful. I couldnt afford the exact car I wanted but Freddy tried all day until he found one that was close to what I wanted with extra features no less. Freddy in no way pressured me. He is a nice salesman and very helpful. I love my car. Never owned a new one before. Thanks everyone at power ford in Albuquerque!

Matthew Cunico

Great experience with purchasing my new bronco. Great experience with the service department as well. Will most likely use power ford for years to come

kara latter

Had a great experience buying my new Bronco from Kevin at Power Ford! He paid close attention to what I was looking for in a vehicle and found exactly what I needed! I never felt like I was being pressured into something that wasn't what I wanted. I was happy with the process from start to finish! Would definitely recommend Kevin at Power Ford to any of my friends and family that are looking for a new vehicle!

Marianne Romero

Our experience was very good. Quick in and out. The service tech, Daphne, was very courteous. Thank you.

Fernando Gutierrez

We had some issues in the beginning but no fault of the dealership. They will take care of you and make sure you get the best deal on any vehicle.

Fernando Oviedo

The staff is friendly and professional. They make the entire car buying experience about as painless as it can possibly be. 10/10 would buy from them again.

FJ H

Power Ford was good to work with. They honored the price they quoted me on a truck I ordered 11 months earlier, without any high pressure upsells or gimmicks. Communication along the way was not great, however the overall experience working with Adam was solid. I would recommend Power Ford!

David Medina

You would think having maintenance done at the Ford dealership would be higher cost, not the case ! Plus, they know Fords. Their itemized maintenance check was thorough and complete with friendly updates.

Bill Leslie

Serenity is the best. She’s smart and professional, and I’ll deal directly with her from this point forward. She made check-in easy and vehicle was done exactly on time as she first gave at check-in

Molly Hartman

It is refreshing to find a Ford dealer in my area that is so efficient, competent and attentive to a customer’s needs. I am both impressed and relieved to find this dealer as my previous experiences with other area dealers not been positive.

Andrew Ambabo

My repair took an abnormal amount of time but my service advisor did a good job of managing the issue.

John

Young lady that helped me had great customer service. Give her a raise or I'm going to ask her to come work for me.

Paul Castañeda

The staff, in their entirety, are extremely helpful. Genuinely caring folks. My experiencds there are always treated with kindness, an uplifting attitude and grace. Thank you!!

Jeffrey Lassiter

Brittany was amazingly helpful during my service. She communicated well on potential repair items from the inspection, and kept me well informed throughout the process. Very good experience.

Brandon Richards

Friendly, upfront, and not pushy. The customer service can not be matched and they are very patient. They really helped me find the truck I really wanted and helped me stay within my budget too.

Angela Martinez

Recently took my Ford fusion for a recall repair a Power Ford. I really enjoyed the experience because the people were really nice and easy to work with!

Ashley Clapp

I would rather go out of my way and drive the almost 2 hours before I'd go back to the other ford dealer. Power Ford is the best to me

Larry Marshall

I purchased a new vehicle from Power Ford in February and they delivered on their promise. A special shout out to Tony in the Service Department! Last service was great! Kudos to Tanner. Service was great this time (11/1/22). Brittany is an awesome concierge, I think that concept is an excellent improvement! Another great experience on 1/12/23. Very pleased with Brittany! Larry

Wally Montano

Power ford is great at following up with customers and making sure your issues are resolved.

SUP YALL

I just wanted to tell y’all how amazing Freddy, in the service department at Power Ford in Albuquerque, is at his job! I have worked with many service reps over the years of car ownership and he is hands down THE. BEST. ONE! He is very responsive and accessible. He is gentle and very clear in his ability to deliver tough information on a vehicle diagnosis. And he has truly gone above and beyond to help me out. I’m stranded in the middle of a cross country trip, don’t know anyone, and he, a complete stranger, has made me feel less alone. He’s a very kind man.

Jose Herrera

I never make an appointment because I just like to get in on Saturday mornings and do the oil change and I have always been received with good customer service and expedient turn on my car

JB stuff

Great people. Was told 2 hours for the quick lane oil change. Had me out in 90 minutes.

Lydia Martinez

Always amazing customer service. From purchasing our car, to getting our car serviced, we have always had a 5 star experience.

james cruz

We absolutely had a great experience at Power Ford! We found the perfect truck and our kids were entertained while we shopped! Great time all around!

Julian Callin

Unexpectedly cheap for a dealership for oil change and routine inspection for my van. They seemed really busy that day so the service took over 2 hours but I was given a 15% discount which was nice

william white

Scheduled, received nicely, and work done accordingly. Would have been nice to have had dealer floor mat and plastic seat protection removed.

Brock Solomon

Darian Lowery helped me find the truck I was looking for. 2022 Ford Ranger. He told me all the features and specifications of the vehicle and he was professional the whole time.

Mitch W

Everything went smoothly and I'm very pleased with both my new Raptor and the deal I got on it. Thanks to Keno and Tavo for a pleasant and low pressure sales experience. I have already recommended Power Ford to a couple people I know looking for vehicles.

Dale Reid

I just wanted to send a huge thank you the whole crew over at power ford they went above and beyond my expectations My whole family has got vehicles from Ace forever when I went in not only did Ace Cooley take care of me but so did his whole crew there! Special thank you to Ace Cooley Mike.T, the other Mike.T And as well as Patrick They all went above and beyond to make sure I got the perfect truck for me went over every single detail and made sure I was happy walking out the doors to my brand new truck! Thanks again guys!!! You guys have another customer for life that’s for sure!!!!!

Alexandra Roybal

Very pleased with the overall service I received from Power Fords service department. I brought my truck in for a few repairs and Fred EChavez took great care of me. He kept me informed regularly about the status of my car as well as answered all of my questions. He was also very friendly and easy to talk to. I like that he was available via txt to get updates. I will definitely go to him again for any work I need done in the future. Thanks Fred!

Jerrod Robles

I worked with Ace and Mike Trujillo in the sales department and both guys were to notch! The process was smooth in the sales department and handoff to finance was just as smooth. Michael T in the finance department was awesome at explaining the loan as well as warranty options. He kept my payment exactly where I wanted and answered all questions. Hands down the best and easiest car purchase I’ve ever had.

Anthony Alfaro

Tim was the person who helped me, it only took 10 minutes to turn in my car for a recall. He was friendly and professional very good service.!!!

bl goldberg

The check in procedure was quick and professional. The actual service was performed in a relatively short time and everything I requested was done.

Peter Zea

Took in my explorer for service. Met friendly staff and enjoyed the coffee and water they offer in the waiting area.

Linda Flores

I was at Power Ford most of my day. All of the people were very friendly. Enjoyed the time waiting for my truck.

Jeremy Rodriguez

We had a great overall experience at Power Ford. From Tyler helping us with the build, Ace taking the handoff to take possession, and Des bending over backwards to make sure our experience has been top notch. Their communication has been excellent and the entire staff has been friendly and more than helpful! We are already considering our next build with Power Ford! If you are in the market for a vehicle, give them a chance to serve you!

logan pence

Every thing exceeded expectations. Brittany was awesome explaining everything she made the visit a pleasant experience. She is a rose amongst thorns!!!!!

Melissa Luna

We had a wonderful experience with powerford. Savannah was amazing,very friendly and professional.

Jose Valenzuela

Great people over at Power Ford. Went above and beyond to get a deal made and car delivered! Definitely will be back.

Angelo Silva

The sales person Kevin was awesome. He helped me to resolve an issue I had and got me into another car. By far the best customer service that I had there. And Ace, the sales mgr. was great in helping me as well

Perla Chavez Aguirre

Had an excellent service juan the sales man was not pushy at all . and my transaction went smooth since the moment I got there very happy with our purchase we will definitely come back for our next vehicle..

D. Johnson

Power Ford always makes servicing simple and easy, have a great customer interaction process to get people in and out quickly. I've been using them since 2016 and will continue to

Deb

Great communication with service writer, Brenden. Assistance from Financial Manager, Ricky Montoya was exceptional providing options for extended service plan. Thank you,

Kenneth Decker

I come heat for most auto maintenance and repair really nice waiting aria or just drop it off either way very convenient great place

Billie Mathews

Very inviting and friendly staff who kept me updated during the process of having maintenance performed in my car. Work was done quickly and efficiently. Highly recommend.

Sydney Tool

We had a recall on our vehicle…?the said the had the part and to bring the vehicle in by noon as there was only one part left. I had it there at 11.at 3 the call and say it is not the part need… did an order. A complete waste of time and gas

Eva Tomlin

After reviewing the local Ford dealerships I chose to go with Power Ford for my service needs. In preparing for a road trip I was able to book my service online easily. Once I arrived they were attentive & very professional. They communicated throughout the entire service process, updating me on my vehicles status and needed repairs. Start to finish it was great! The team works very well together to provide excellent service to their customers. Thanks for getting us road trip ready!

Vince Velarde

Overall, the experience wasn't terrible. They didn't have me there for a really drawn-out process and I feel like I got a good deal. I will give anyone thinking of buying here a word of caution though: if they promise you anything, don't sign until you get everything promised. I was working with some dude named Adam I think (overall a nice guy), and I was promised another key (because they only had one) and some floor mats (because the truck I bought didn't have any for some reason). Long story short, once I signed and drove away it seems like they've washed their hands of me. Again, this isn't the worst place in the world or anything. I just feel slighted because I was never given what I was promised.

Victoria Lopez

Kevin was so awesome right from the start! He was not pushy at all but went over a ton of info with me before I committed to my car. He got us snacks while we waited for finance and paperwork since it was taking longer than expected and topped my new car off with a big red bow! Such a great experience. Would recommend Power Ford to anyone looking for a new vehicle 😊

Liz Bryant

Our experience with Tim at Power Ford was exceptional. We had made an appointment to check our electrical system and battery, but after Tim’s quick evaluation he determined what we really needed was a few new batteries. We were treated with respect and professionalism. We travel 80 miles to get serviced at Power Ford, and always look forward to coming in. Thank you for your professionalism and quick service.

E Landreth

Outstanding customer service. We worked with Darrel, who was outstanding. Not only was there no pressure to purchase, Darrel helped my wife and I make an informed decision on our purchase. We are more than happy with our F-150 Lariat, and hope to purchase an F-350 from Power Ford and work with Darrel again in the near future!

Mushidi Tshakwanda

My first experience of purchasing a vehicle from Power Ford was quite pleasant. I was completely satisfied as soon as I checked the dealer's website and found the vehicle I wanted to purchase. As soon as I called the dealer, he sent one of his agents to pick me up at the place where I was located. As soon as I got there, I was able to get all the relevant information about the vehicle. As a result of a good financial proposal and excellent service which was provided by the representative, I went home with the car. It was a pleasure dealing with Power Ford for my first time. I hope that I can continue to receive the same level of quality service in the future as well.

A.D. de Ravin

Years ago I came into Power Ford, and had the absolute best car buying experience of my life. I came in yesterday, and didn’t have that repeated experience. I mean, my salesman didn’t even offer me leasing options. And how does the price listed on the window of the vehicle go from $31,000 to $40,000 when it’s time to sit down for paperwork? I thought Ford didn’t believe in markups. The dealership was incredibly clean just as before, and everyone was friendly.

r b

Zig the shuttle driver was very friendly and helpful Thank you 🙏🏼 …

Patricia Rivera

Katie the concierge was wonderful! She was very friendly and kept me informed while I waited for my oil change.

Steve Maldonado

My Mercury had quite an unusual problem and Tim at Power Ford, along with the technicians were able to find and implement a fix. I'm extremely happy with their work. I'll definitely return if I need more work done.

Mariah Lopez

Tavo Pena(Sales Specialist) was very friendly and very professional. He helped make it easy and comfortable for me to buy a car. Mike Tholund(Business Manager) was also very friendly and professional. He helped me understand the paperwork and Insurance I will have on my car very clear and concise. Thank you also to Mike Madrid for guiding me on anyway you could! Thank you so much everyone there at Power ford for welcoming me with a friendly manner and handling my cares like I was part of the family!

Jim Mignon

So I went to Power Ford today and in all honesty I was excited because there were so many trucks available but none of them meet my budget so I got a little bummed out but their are 2 guys their one is Luis Mejia and Rick they were able to get me exactly what I wanted for what I wanted to pay I would have to say I left Power Ford one satisfied CUSTOMER thanks again guys I would highly recommend if ur in the market go see these guys.

DanielandAnney ABQ

Have had a great experience over my first year as a Ford owner getting service. Thanks

sophia rodgers

We brought our truck in when we accidentally pour DEF into our gas tank. We were scheduled to leave the day before for an extended 3-week trip to a rally and Zion National Park. We had several reservations. We explained our situation to Darren who was our representative and he immediately went back to talk to the tech. They had our truck serviced the following day by 10:30 a.m. . I cannot tell you how grateful we are to Darren and the tech for being so expeditious in getting our truck serviced so we can get on the road. When we called the dealer whom we purchased our truck from, they told us it would be 5 to 7 days. From now on we will be purchasing our vehicles from power Ford and also using their service. I see why you have a 4.8 rating on Google review. Here is my five star. Thank you

Carmine Piemontese

Mustang Mach-E is an amazing piece of machinery and thanks to Hailey I have it in my garage the next day!!

Jenniffer Singleterry

The staff was very friendly and kept me up to date on what was going on and what needed to be done.

Kery and Debbie Klotzbach

Power Ford made the process of buying our vehicle very pleasant!

Elizabeth Burki

Nice people; clear descriptions; fair prices; nice Lyft drivers.

guadalupe. alvidrez

It was really nice Hickory T. Was nice at all times these is was first time of many more

Sammie Barela

Ask for Ricky, he definitely will give you the best deal possible! 10/10 great experience!

Jeffrey Butler

I was greeted by a friendly service tech. Daphnia and everything went according to plan and I was out within the timeframe purposed. Thank you all. Jeff Butler

Ted Flores

Power Ford was great! Friendly staff. Very professional.

Cardo Sena

Best car buying experience I’ve ever had. From start to finish my sales man Kevin was available anytime I had a question. He updated me on the status of my order regularly and it felt like I was talking with a friend all of the time. Enjoyed the whole process, Thank you!

Gaspar Varela

Had a great experience here one of the easiest experiences buying a vehicle I’ve had, they definitely will work with you as far as trade-ins and monthly payments they explained everything in detail very friendly and attend you very quickly thank y’all very much for your time we love our new 2022 Explorer

Jason Moran

The staff are very friendly from the moment you walk through the door and never pushy like some dealerships. Service was top notch and I will continue to recommend the dealer to people I know

Samantha L.

Took my car in for a routine oil change, the service was quick with no hassle and the waiting area was clean and comfortable.

Sara Mendoza

Rich Ford does a great job of communicating as well as delivering the service as promised.

Travis Williams

Service was quick and easy. Bring car after service took to long. Sales people could be better.

Drew Martinez

Great customer service from My sales person Logan. He is very knowledgeable about the cars I was looking at and answered any questions that I had. He was also very nice an patient as I had a few cars that I wanted to test drive. I was offered complementary water upon walking in which was very nice. My finance guy Gary was also very nice and made my finance as streamline as possible. I will definitely be going back in the future for other car purchases. Keep up the great work!

Alex Mendez

I have mixed feelings regarding PowerFord. My wife and I saw a vehicle that we were interested in on their website, so we showed up on a Friday evening. Keep in mind that we have never bought a vehicle from a big car dealership. Patrick initially showed us the vehicle, he was really attentive, nice, and I liked how he never pressured us into anything, he would walk away to let me and my wife discuss. After wanting to check on the financial aspect, he referred us to Ricky. He asked us why we wanted to give such a huge down payment, felt from him the pressure of having to take the vehicle and also signing blank documents when we first wanted to see how our payments were going to be BEFORE we signed anything. We took the vehicle and didn’t realize until the next day that we were not only paying for the vehicle, but also the additional coverages (gap insurance, maintenance agreement, etc). Luckily we were able to go the next day and make corrections. Nora Rashid, helped us out. She was great, she treated us like if we were her children. I also wanted to add that Darian (he was the concierge), told us that he would call us the next day after taking the vehicle to see if there were any problems, which he never did. Although we are happy with our vehicle, and there might have been a miscommunication (we’re not perfect), I did not like the fact of being pressured to sign anything, take anything, or being told things that weren’t done. If you do go PowerFord, request Nora, she was great! She’s the only reason I’m not giving PowerFord 2 stars! ***EDITING this review, today I received a phone call from Ricky apologizing for the treatment that we received. I really appreciate him for taking the time to make a phone call and making sure we were both on the same page.

bobbydelatorre

Easy and quick service. Went in for an oil change their representative Daphne was really friendly and helpful.

Chris Thomas

A very customer centric dealership that wants your business! Helpful service staff greeted me at my appointment time and listed planned work. All went well, including a quick turnaround to complete service. The only sour note was having my truck finished quickly but having it sit in the parking lot for 30 minutes while I sat in the waiting area uninformed. I even texted the Service rep for an update but it went unanswered.

Elliott Romo

The team at Power Ford is by far the best in the state at what they do. Ace and Logan went above and beyond expectations to make sure our purchase went smoothly. If you are in the market for a new vehicle you will not be disappointed choosing Power. Ask for Logan when you go in to order or buy new and you will be taken care of extremely well! Thanks again Power Ford for the new ride!

Greg Winter

Darrel Jones was a great sales person. We felt really comfortable with him and knew he worked to get us the best deal possible. This is our first experience with Power Ford and it really was smooth and a great experience for our family. Thanks to all involved.

Olivia Moritz

As a young woman buying a car on my own, I dealt with other dealers that were dishonest and deceptive, but once I started working with the team at Power Ford, all of that changed. They were so respectful and straightforward. Angelo was so helpful and was always available to answer my questions. The day I picked up the vehicle, they were very busy and we had to wait a few hours before we could meet with the finance team, and they took $100 off the price just for the inconvenience. My next car will definitely be from Power Ford!

Dan Reinke

Thank you for the great service keep it up thanks again

Phillip Banks

The sales people , Ace the sales manager are so great. Friendly knowledgeable and good people.

Brandon Wynn

I’ve had my new Ford Superduty serviced twice at Power Ford. I received great service both times. Things that impressed me were that everyone I dealt with was super friendly, they listened to all my questions and gave me real answers, check-in was fast and organized, they arranged for a ride home and back to the dealership to pick up my truck in a car with only me and the driver, the work was done right on all counts. And they were fast turning the work around. I bought my truck at a different dealership but they treat me like a king at Power Ford. I will be doing all my service at Power Ford. It’s a fantastic service department!

Joel Boyer

Was able to get the truck i wanted with the options I wanted during covid. Decent deal with all things considered. No pressure for a buying process, great financing rate.

Carla Nelson

I recently had my oil change performed at Power Ford. I usually take my vehicle to the dealership closer to my house, but I've been very dissatisfied with their service. I decided to give Power Ford a chance. I made my appointment online very easily and showed up at the appointed time. The service representative met me at my car and informed me that the appointment should take about an hour. I decided to wait and browse the dealership. I received a text message a few minutes later informing me of my service representative's name and that I could text any questions directly to him. Approximately 45-minutes later I received another text informing me that my car was ready. I was flabbergasted! The other dealership always took 2-4 hours for my oil change, even with an appointment! I honestly didn't believe that this appointment would only take 1 hour, especially on a Saturday, but I was proven wrong. I will continue to bring my vehicle to Power Ford for all my service needs!

Kyle Orr (TheSquatch5)

Extremely helpful and very nice people. The whole process was smooth and easy.

Tom Laub

The service was easy to schedule and my truck was promptly taken into the shop. The work was done quickly and the results well-explained. My only reason for not giving them five stars is that I was quoted one price over the phone when I scheduled the service but a different, 50% higher price when I arrived to have the service done. That higher price might have influenced my choice of shops had it be quoted over the phone.

Liv War

After a horrible experience with another dealership the day before from out of state. Power Ford came through with excellent customer service. The sales agent Kevin M. was professional, managed his time wisely between other clients, was polite, courteous and was never pushy or trying to sell me on other things. I came in with what I had in mind and drove away with something close to what I originally wanted. The finance person Nora R. was super amazing as well. She made things happen - even with a time crunch with getting my husband squared away so he could get to work on time, answered all my questions, got me a good car payment and good coverage for my new vehicle. They both had super amazing energy and very professional. They both made buying car Easy Peezy - A very different experience since the last time I bought a car 16 years ago. I’m grateful for giving me my space, efficiency, the wonderful interactions, and wonderful laughter!!!

Juliette Torres

My experience was great! The salesman Ricky was very friendly and knowledgeable. Answered all my questioned and helped me find the perfect vehicle, a 2018 Escape. Once I found my Escape, the financing was handled by Brandon, he made it very easy and I felt comfortable. He explained the terms and contract, made sure I understood it. He was also very friendly. Overall, I got 5 star treatment from every one. Your staff was awesome, I will recommend Power Ford to all my family and friends!!

Felix

Great service. The young lady that checked me in was outstanding

Ed Vargas

Go see Tyler, Go see Ace, Go see Uble and the rest of the team at Power Ford. They took a difficult situation and made me a life long Power Ford customer. I am from out of state, but will make all of my future purchases from this team. What an amazing business that practices honesty, operates with integrity and will not play the games that other dealers do. If you are looking for a friendly and honest buying experience go see this team at Power Ford.

Chad Petty

THANK YOU POWER FORD!!!!!!! The local Lincoln shop was not capable of performing work on my Lincoln MKZ (I know, sounds like BS) and upgrading the car's modem. Power Ford stepped in and allowed me to drop the car off the day before its appointment. They found spare time, knocked the upgrade out, and got my car out a day earlier. They were AWESOME!

josh Velasquez

Anthony Gutierrez was our salesman and he was excellent! He told us he had only been at Power Ford for 5 days, but he was awesome to work with. He was patient, not pushy. Really friendly and helpful and answered all my questions. We went in saying we were NOT BUYING and drove off in a new Powerstroke and couldn't be happier. We bought an explorer sport at Power Ford last year and had the same experience. Everyone was friendly. From the sales staff to the finance department. We will keep our business with Power Ford in the future.

Carol Sena

Patrick is a great salesperson. He was very knowledgeable and patient. He did a great job with informing us of the facts yet not making us feel pressured into making the purchase. The finance manager is also great and very helpful. This is our second vehicle purchased from Power Ford with the same finance manager. Very pleased with our vehicle buying experiences. Not to mention the vehicle we purchased is beautiful 🤩

Susan Erickson

Shopping for a vehicle is not a favorite of mine but the guys at Power Ford changed that. I had a great experience buying a vehicle from them. I recommend Power Ford 💯 …

Stephen Sanderson

Unlike Rich Ford... all of the staff that I spoke with and dealt with were friendly, courteous and very professional. Unlike Rich Ford... the sales people didn't try and steal the sale from the other salesmen/saleswomen. Unlike Rich Ford... the sales managers didn't try and pressure me to buy a vehicle that I didn't want or couldn't afford. Unlike Rich Ford... the finance person that takes you through the paperwork process was very polite, listened to what I had to say, answered my questions with a patient understanding of what I felt was important enough to ask, did not rush me, wasn't creepy and did not mind explaining things twice. I have driven Fords for over 30 years. My last four vehicles have been new Fords and before that I drove Fords. I have dealt with Ford dealers in Ohio, Texas, Illinois and now New Mexico. Needless to say, I had a very bad experience with Rich Ford. This experience almost tainted my opinion and product dedication. The sales managers teamed up on me and told me the bank says you can afford it. I was signing papers and was uncomfortable with the whole experience. The personal treatment was horrible to the point I freaked out and actually ran out of the finance man's office after I had signed a few papers. Power Ford treated me like a family member. I LOVED the fully loaded F150 Sport that I test drove. They quoted me a monthly price. I said no. They came back with a price that was just a few dollars less a month. I spoke with sales manager. That was the best they could do for that vehicle. I said sorry, but no. I expected them to hound me. They wished me well. No further calls... no come back in we will give you our best deal... they just wished well and let me go. I came back after about 6 hours and bought that vehicle at closing time. They did not complain and again were very patient with me. I respect Power Ford's personnel. They are what I know Ford dealerahips to be, very family oriented. This is based on years of experience of dealing with other Ford dealers around the country, Kind regards and happy new year to all of the staff at Power Ford!

Steven

Bought a new company van April 6. A week later noticed the tire was low, took it to discount and their aired it up twice. Called power ford to inquire about warranty info. The lady that answered the phone initially wasn’t too helpful, or didn’t offer a solution i felt was acceptable. Called back and spoke to “Bobby” who identified himself as the shop foreman. He reassured me to come down and he will make it right. As vague as he was, i went down there. Long story short they resolve my issue, and went above and beyond to ensure my satisfaction. The level of service Bobby provides was the best service I’ve ever received at a car dealership. Made me think i had just bought a $100,000 Mercedes instead of the $25,000 work van that i purchased. Thank you Bobby. This reassured me that buying my second vehicle from power ford was not a mistake. Thank you

Diedrie Valdez

Our whole experience was excellent starting with our salesman Juan who answered all our questions and our financial manager Gary who explained everything in great detail. We would definitely recommend Power Ford. Thank you!

Kylee Dutton

Power Ford was awesome. Braeden was the best salesman and couldn’t have asked for it to go any smoother. Braeden was eager to help me, even with it being busy. They answered all my questions I had before purchasing and continued to check in with me. All staff was friendly and great! No doubt, best dealership experience.

Monique Rivera

We recently purchased a vehicle from Power Ford and purchased the maintenance plan, last week I went to have my vehicle serviced and could not have been more happy with the service I received. I took my 3 month old, the entire staff was extremely accommodating and the waiting area was very clean and comfy! As a local business owner, I will be sure to recommend Power Ford and it’s Service Center!

Magen Kelly

Jose was very helpful and patient in helping me find the car that best suited me. The process of purchasing went smooth and quick and they made it a stress-free process. We’re glad we ended up at Power Ford

James Roger

The service is very good. One small item of constructive criticism; always greet, or at least acknowledge, your customer as they enter the door. My experience is that I have had to seek attention both times I have done business with the Power Ford Service Department.

Alyssa Fahey

Brandy was a wonderful saleswoman! After letting her know what we were interested in, we came in and she had two trucks ready for us to look at (which is rare right now with the truck shortage) and was super knowledgeable. She made sure we were comfortable and got us a deal that worked for us. Thank you so much Brandy!

kylesredapple

Wow!!! This was a night and day difference from the west side dealership experience! Gave me a great deal on my trade in and worked with us to make a sale on a brand new Expedition, which ended up being less than what we were going to pay for a used one from the other dealer! David was so patient with my little girls. The Bronco Sports were out which was a bonus and we crawled around all of them as well. Great experience from start to finish!

Travis Hamrick

Great sales service, Joseph was the best. He stated plainly what he could and could not do for me and worked for his money to get me exactly the deal I needed. I would recommend Power Ford, and Joseph specifically, to any one of my friends or family.

Yvette Serna

Great customer service. Took my vehicle in for a few recalls. They were friendly and very helpful with the questions I had.

Orban Winton

Was treated nicely and my concerns and questions answered. I am used to a small town dealership that I traded with for over 30 years so this was a new experience. The sales person was very good and took care of me. The pickup I bought was exactly as promised but the entire process took longer than I thought would. Overall I was very satisfied with my experience at Power Ford and will more than likely return.

R Brito

I took my 2018 F-150 in for an oil change and to check a concerning grinding noise in the transmission. That work and some other odds and ends were all covered by the warranty. Power Ford ordered all the necessary parts and once they arrived the service department was able to complete the repairs in a few days. Darren was conscientious and attentive, keeping me up to date during the entire process. They even rotated the tires at no charge. I am satisfied with the experience and the repairs. The location is convenient and accessible.

John Fresquez

They did a great job from start to finish and spent very little time at dealer. Was very fast and paperwork was done properly the first time. Overall a great experience.

Jared Clark

I got a good deal without any hassle. I highly recommend buying from these guys. The service department always takes care of my vehicle in a timely manner for a good price. Shop around but you'll likely get a better value here than anywhere. Great prices on tires and maintenance and outstanding customer service. It's not worth going to a "bargain" type of shop. Definitely not like the dealerships of the past, which I should know, I used to work in them.

Heidi Olson

I was overall impressed, however I was bummed that I had to wait to take my vehicle home because someone forgot to have the emissions test completed, and then the door handle they repaired didn't work. On Saturdays they have a smaller repair staff, so, had to wait even longer to take the car home, and my trip out of town was unfortunately delayed. But, everyone was extremely nice, and seemed to go out of their way to make sure I was taken care of, so it was much appreciated. I will definitely trust them to work on my car in the future.

Sean Menza

One of the best car buying experiences I have ever had. The sales staff was excellent. Never once did I feel pressured into making a purchase. The offered me a fair price for the vehicle right away so there wasn't much haggling required. I highly recommend visiting Power Ford the next time you are looking for a vehicle.

Clayton King

Brittany in service did an awesome job! Timely and communicated well!

James Clark

We have purchased 6 cars from Power Ford. Have been satisfied for many years. Bianca made the buying experience enjoyable. She is a good listener, great personality, showed us 3 cars that met our requirements. No waste of time. Ace was tough, but negotiated a fair trade. Derrick was very professional and thorough. Hated that he did get into my back pocket a little bit. I am a little disappointed that the detail crew missed the wheel damage on the 2 front wheels, or management tried to pass it off. At any rate, it is an inconvenience to take the car back for that and a dent repair.

Loretta Nordstrand

My experience purchasing a car at Power Ford was fun and easy. Everyone was excited for me to get into my new car they made it fun to be there. The entire team was great! Everything was handle, quickly before I knew it I was driving off.

Kevin Greenwell

Power ford has by far the best customer service of any dealership I have ever dealt with! They are always so kind and helpful, never condescending, and always fight for the best rates! Always greeted by a smile, and if carry’s through the entire experience! Purchased 2 cars in the last 2 weeks, and I gotta say Jim and Luis are by far the best salesmen I have ever interacted with! Great job training and taking care of your people power ford! I will always push people in your direction!

Michael Welsh

All automobile have a certain attitude as to how they treat their customers, and thus leave you with a feeling of confidence or something less so. The folks at Power Ford made my wife and I feel confidant that they were not trying to upsell us or foist something on us we didn’t want. It was a very pleasant experience, and one that would cause us to go back again when in the market for a new vehicle. Highly recommended.

William Marsh

Made an appointment online; fast and easy process. Immediately welcomed upon arrival at dealership. Service advisor was professional, fast and responsive to my questions. Requested service was completed in a timely manner. Suggested services identified during vehicle health check were clearly explained. Very pleased with the service, will be back.

Marsane Basquiat

The service at this dealership is awesome! My partner Ruth and I went to look at 5.0 Mustangs and get a replacement wheel lock key for the Saleen we were driving. We were met by sales specialist Juan Arreguin on the lot within 2 minutes. He was very friendly and knowledgeable about the Mustang 5.0. Then we went over to the service department and spoke to service advisor Yaresly Barrios. She instantly greeted us with a smile and proceeded to explain the process in order to get another wheel lock key. She also went to get another person from the service department to bring some master keys to see if they fit. They didn't. Then another person came out with more keys and spent another ten minutes trying to find one that fit. We found one that did. Yaresly then walked me over to the parts department and had a co-worker order the wheel lock key for me. Serving the public properly takes patience and a great personality. The five people we encountered at this dealership were 100% professionals. They deserve not only a pat on the back but a raise in pay. Being a previous business owner myself, I understand how hard it is to gain and retain professionals in any field. Thank you for treating us with respect and a smile.

Yolanda Trujillo

Since day one Fred at Power Ford has been my go to person. Fred has gone over and beyond to help with my every need. He is very kind and professional and will do whatever it takes to make sure you get the service you need everytime. He is definitely an asset to Power Ford company. Another great person is John. I was there on Friday he saw that Fred was doing a check on my car and came right over to help. He to went over and beyond to make your customer (Me) happy. I will definitely recommend power forward to friends and family. Yolanda

Sean Calvert

I was extremely happy with the service department at Power Ford. My new F-150 needed to go in for repairs because of an issue with the transmission that was difficult to diagnose and ultimately needed input from Ford’s engineers. The service department and particularly Javier kept after it and kept me informed throughout. I had a customer of mine with a similar issue and we both happened to have Javier as our service rep. We agreed he was such a help

Paulina Gwaltney

My husband and I were in a market for new truck. Since epidemic and chip shortage we did not think we will be able to get something we wanted in a near future. Justin went above and beyond to get us car we wanted and love. The whole process was smooth and easy. Thank you for exceptional service.

Thierry Leonard

I would have given them a five star but their online option of picking a service date failed. However that said from the time I dropped of my truck off, to the time it was ready, I was very pleased that they managed to perform all the checks I requested in a little over an hour and half. Additionally they have a very nice facility with free WiFi and bottle water and coffee. Will definitely come back if my truck needs service.

Art by Priestess At Home

Even though I was not wanting to purchase a Ford again the reason I bought a vehicle at Power Ford was because they were so pleasant to me and the no pressure sales was so refreshing! The service department has carried on the same pleasurable experience that I initially received. I am happy to do business with a company that values their customers! May1,2020. Edit:I had maintenance performed on my vehicle today. The people who helped me were so very pleasant and thoughtful! I am an older citizen and it is so refreshing to find a young man who treats me with kindness! Thank you!

s marez

Never had such great personal service buying a vehicle. Everyone was nice, attentive, responsive and actually did want to help, not just sell the truck and get me out. I’ve had follow up calls, and even real resolutions with hiccups along the way. The service guy Rick was a good guy! He reached out to me to resolve my Ford pass and set it up in a few minutes. Jason kept in touch with me through the whole process and made sure I was informed and taken care of. Chris, my salesman made sure my truck was perfect before I left. All in all the best buying experience I’ve ever had and I’ve purchased many vehicles. I didn’t leave feeling I was taken advantage of. I left happy with my truck! Again Rick was a pretty cool dude! Thanks to all at Power Ford.

Savannah Montaño

My Power Ford experience was more than exceptional!

Liz Olive

I purchased a new 2016 Fiesta. The experience was nice - the sales associate, Scott, was very helpful and not pushy. He understood that this was my first car buying experience and gave me plenty of time to think it over and talk about all of my options. He also understood my budget and did not try to convince me to get more than I can reasonable afford. He also took the time to look at other places to find the car I was looking for, but I ended up going with the one on the lot. The finance guy, Greg, was also very helpful and explained everything to me thoroughly and was very friendly.

Florentino Arias

First of all we were not in the market of buying a new truck, but we did want to look at the 2019-20 2.7L F150's. We made our appointment and showed up on a Saturday 6/13. To start, the staff was friendly and wasn't jumping all over you like other dealerships. Any ways, a service member by the name of Ace introduce himself and asked us if we have been helped, he lead us to the front desk and said he would have a sales member would be with us shortly. Our sales member Edgar was awesome to work with. We told him what truck we where interested in and he didn't stray from that to try and up sell us. He did go over all the different trim options just to show us the major differences. We test drove two trucks, the rwd and 4x4 options. I told Edgar what I wanted, after our first test drive he had found the truck I wanted in color and options. After talking numbers, we came to an agreement and walked a way with a new truck. We where very pleased with our experience at Power Ford from start to finish. We will be coming back for our next car.

Lewis Ncube

Fast, friendly and efficient staff. They left me smiling after the car service. I expected to be there for more than 3hrs for my 5k service but it was done under 2hrs. The car felt like the day I bought it!

Shane Skaggs

The staff is excellent, everyone is very helpful in getting their customers the best deal possible. The finance department lays everything out in detail so you know exactly what you’re paying for. The salesmen are very knowledgeable with the vehicles on the lot. Highly recommend buying a vehicle with Power Ford

Trish Williams-Mello

We had a bad experience with the other Ford dealership here in Albuquerque dealing with the first recall on our truck's airbags. So when the second recall came in we took our truck to Power Ford instead. They were very efficient, quick, accurate, and trustworthy. We didn't have any trouble and received fast & experienced help. Thank you all.

Daniel Nazzarett

Natalia did a great job communicating and backing it up.

Tammy Brown

Power Ford is the best place to buy your vehicle! They have the best selection, prices and staff! And the best part of buying from Power Ford is they are always there to help even after the final sale! We just purchased our 3rd vehicle from Power Ford and couldn't be happier!

R Z

Easily the most friendly, efficient, and stress-free visit to a dealership or service department I’ve ever experienced. Especially in light of my dealings with Rich Ford a few months back for a power window malfunction, boy was that a problematic encounter on their part. When something goes wrong with a vehicle it’s never fun but this time I decided to give Power Ford a chance to help and they made it as painless as it could have possibly been. Special shout out to Fred, super friendly and helpful! Thanks Power Ford, I have a new go-to service dept/dealership.

Jessica F

Customer service was great- thanks Tony! Our Edge had a strange issue and the check engine light wasn't going on; the technicians were able to diagnosis and fix the issue anyway. Since our vehicle was under the manufacturer's warranty we received a free rental car while ours was in the shop - that went smoothly. Overall, very impressed.

Robert Sotela

Although I ran late for my appointment, Ben the service writer got me in quick. I asked for a loaner because I'm an outside rep and needed transportation, but they didn't have one. He was able to get me back to my office through Lyft. He also reached out to his service team and asked if they could make my update be completed as soon as possible. After about an hour and a half, I was contacted and told they were done. The letter I received stated to plan on being without my car for at least half the day. They went above and beyond in helping me.

JD Lindquist

Purchased new 2021 F-150. Whole process from negotiation to finance was quick and smooth. Got a great deal on my truck without the usual run around or being held hostage for hours. Would definitely recommend to family and friends.

Jimi Gonzales

When I arrived at my appointment time I was immediately greeted by a friendly staff member. I told him what my Escape needed and left my vehicle with him. I was called when it was ready for pick up and spoke with the same staff member along with the mechanic who had worked on my Escape. I was advised of future needs for my vehicle and the work he had just done. The whole experience was both pleasant and professional .

Adelita Vigil

This is our 3rd vehicle we have bought from power Ford and they will definitely be our go to dealership. We have worked with Anthony G. on two occasions and couldn’t be more thankful for him he made the experience easy and stress free. Juan also helped with the purchase of one of the vehicles and was great to us. Finance/management was also very kind and helpful.

Scott Elder

I was fine with the work Power Ford did. As usual, the shop was slow. I took the car in Thursday morning and it wasn’t seen until Friday. They did correctly identify and fix the issue. Price was high but I guess that’s just the reality of cars these days. The advisor was very good. He called me to tell me they needed an additional day and he communicated well the next day. Because they kept the car, I needed to get something out of it, and he helped me quickly and professionally.

Toby Zorthian

We are from Canada, driving a diesel 7.3 , and we broke down in Albuquerque. Thank you Don, service manager and Tom 7.3 expert! They got us back on the road in one hour. Thank you , thank you so much. What a great experience , what nice people.

Erica Nunez

Everyone here in every department is really nice! Ace is the best, he has been our go to guy for years. Darrell in sales really cares and will take care of you. The service department texts and give you a line of communication with them. Our girl Jessica was the best. Thank you all for everything!

Shanrequa Joe

I was shopping for a car and went to several different dealers. All the sales men were slimey at the other dealerships. Once I got to Power Ford it was like a breath of fresh air. The salesman Gary Wright did an excellent job, I felt at ease and confident with my purchase. He didn't talk numbers at all during the process until we sat down in the waiting area, excellent salesman. 8 months later I'm still with the same vehicle and went in for some maintenance and every single person that I came in contact with from the person who you tell your car problems to, to the cashier were all extremely welcoming. I usually have high anxiety doing this kind of stuff. But I left with my car confident and feeling good. If you are looking for a car, a reliable dealership, people who know what they are doing, and people who treat you kindly this is the place!

Patrick Gutierrez

Power Ford makes every thing easy and convenient. I got my oil changed yesterday. There were fast and the staff was efficient and friendly. I highly recommend Power Ford for all your vehicle needs!

Cherise Paluso

Buying a new car can be as stressful as it is exciting. Isiah, was friendly, knowledgeable and very patient with me despite my many questions. He helped me look through the inventory to find the car that met my needs. Justin tag teamed with Isiah and these guys got me the financing - no small feat in my case. Gary in finance wrapped it all up nicely and there was an actual bow on it when I picked it up.Ahhhh! Everybody was so nice!!! A HUGE thank you to Isiah and the entire team at Power Ford for an exceptionally good experience.

Courtney Chavez

I love Power Ford. I have purchased 3 cars from them over the last several years, along with cars for my kids. I have never felt taken advantage and everyone is so nice and helpful.

Misty Toledo

This place was Very awesome and friendly from the second we showed up. Keno was the person who helped us from when we walked in. I would highly recommend everyone I know to see him because of how he treated us. We had been shopping for vehicles all day but couldn't find what we wanted till we came to Power Ford. They helped us in so many ways and got us a great deal on our new Ecosport. While we were there we were treated like family. I loved the way they treated our 7 yr old daughter as well. She had fun while we did business. We would definitely recommend this company to anyone looking for a vehicle. Thanks again to Keno and his manager Mr. Huble Pineda for helping us get a new vehicle for our growing family.

Greg Waggoner

Everyone was personable and accommodating. High communication. The mechanic came to see me in the waiting room to explain everything.

Erin Newman

Best customer service I’ve seen in a long time! We were having trouble with our truck batteries, and I volunteered to go to the “Ford place” because hubby was up to his eyeballs in other things. The caveat here is I avoid car shops to great lengths. I was greeted and welcomed with smiles. They ran some battery tests, explained what needed to be done and gave me an estimate of time. All was handled well, and with a high degree of professionalism. Highly recommend!

David David

I brought my vehicle in for routine service and Power Ford exceeded my expectations again!!! Thanks to Duane in the service department, and not to mention, Vikki and Adam at Vikki Lee Pies (Power Cafe), they made my day... Awesome service all the way around. They had my vehicle in and out in no time flat. While I was there waiting, Vikki and Adam at the cafe cooked me up the best burger and custom salad I have ever had. I could go on and on about how elated I am about how I was treated today. I mean, Duane came to the cafe to let me know my vehicle was done and parked it right up front for me. It's like having concierge service. They deserve recognition for their outstanding professionalism...

John Naranjo

I bought a used vehicle and was helped by Ricky Montoya who was highly professional and extremely well versed with the huge selection of vehicles he had . I was driving off the lot happily with my daughter and our 2017 Chevy that same day. The car was clean, gassed up and perfect for our needs. A+ Salesman and also the Finance agent and other two Power Ford Associates who made us feel at home the entire time there. A happy customer, John N.

Jim B

The whole sales & business manager crew at Power Ford were super friendly & professional when I recently purchased my new F150 truck. The car business has a reputation of the whole sales process being a giant hassle but I experienced none of this at Power. I highly recommend them for a pleasant car buying experience. Update. Took my new truck to Power Ford for service. Service team was great and got me taken care of plenty quick.

Nicolette Wohlgemuth

Amazing! We we're having so many issues after we took in our vehicle for a simple recall. We were told to take it to Power Ford after taking to 3 other places. Spoke to Fred and he was wonderful, he was compassionate, informative, very helpful. He did everything he could to resolve our issue and make sure we were satisfied. So happy we got out vehicle fixed and Fred made sure we were taken care of.

Richard Maner

Arrived at service department at my appointed time and was greeted by a very courteous service writer. Less than 40 minutes later he had my keys and all the work was done and I was ready to go. I couldn't have asked for a better situation. Waiting room was clean. I highly recommend Power Ford for your maintenance.

john ortiz

Power Ford has the best staff I’ve ever dealt with. They’re all very knowledgeable, friendly, and professional. We got the truck we wanted without anybody pressuring us. They gave us our space to decide, unlike most car dealerships we’ve been to. These guys really went the extra mile for us. I highly recommend this place to get your next vehicle!

daniel nieto

I bought my truck here in 2016. I’ve done all my services with Power Ford! The y have kept my truck rolling for 95k miles so far! I needed some codes fixed and they knocked it out and had my truck back to me in 2 days!! Always great!!!

Deacon Brad Watkins

Moving our daughter across country, her car met its end in Albuquerque. Not the situation we wanted to find ourselves in to spontaneously buy a new (used) car, but the sales team at Power Ford could not have been more helpful. I'll keep it short - there were a number of complicating factors for the purchase. Our salesman, Jose, and his manager, Marcus, and their team went above and beyond for several hours helping us out - all staying past closing to take care of us. We've bought many cars over the years, but this was by far one of the best experiences - and in a very difficult situation. God bless!

Roxanne Klunczyk Luna

I went to Power Ford just to shop around and get some ideas. I ended up purchasing a vehicle there. The sales team was awesome but my favorite person that went above and beyond to make me feel important was Loretta D. Loretta engaged in conversation with my daughter. She treated us like we were family. She was kind and professional. Absolutely a gem! The service area could use some work. I took my vehicle in to have the sun roof looked at. No one greeted me upon arrival. There was one female inside trying to assist customers as we arrived but the manager or who appeared to be a manager, sat in his office and did not come out to assist his staff or any of us customers. I, myself am a manager and we strive for great customer service so when my team struggles, it is my responsibility to assist and ensure our customers get the service they came for. I was not impressed with that area. I spent unnecessary time waiting just to check in. Things were so unorganized, they didn't even ask my name when they took my keys.

Adan Gallegos

Had a very good experience yesterday! Obviously buying a vehicle is never a completely non stressful experience! But Ace did his best to get me where I needed to be in order for me to accept the deal and I’m thankful for him and his great service! As well as the young lady who wrote up my contract! Much appreciated and love my new truck! Thank you all! And STAY SAFE! 😷

Charles Freshour

My schedule time was met, work was completed in a timely manner.

Reynolds Smith

We were immediately greeted by a sales rep (Jose Arguello) who was extremely courteous and attentive to our needs and wishes. We never felt pressured while talking with Jose. He worked with us to be certain that we were getting the vehicles we wanted. Our closer was Nora Rashid and she was a joy to work with. The staff we had dealings with are very professional and managed to make purchasing a vehicle at Power Ford an enjoyable and pain-free experience.

Jennifer Flores Miller

I came into Power Ford through the Quick Service Lane because I had a flat tire on the way into town and needed to get the tire fixed it replaced. Unfortunately the tires I had did not come from Ford. That did not matter to the service guy (Darren Francisco). He told me it would take a bit of time but he would track down a matching tire for me. He called me to tell me they found a tire and they could replace the tire early they next morning. (awesome!) shortly before the close of the day i received a call telling me that they remembered me saying I was staying just in the other side of the interstate & that the tire is there and ready so if I could get there in a short time they could replace it asap. Darren took great care of me and my vehicle, he was top notch! I am in the middle of transitioning to Albuquerque From a small town and do not know anyone in the auto/mechanic industry. I’m very thankful for this experience because I feel relieved knowing there is a place I can rely on to take my Ford Explorer when needed!

Kathy Rufer

The service department was very helpful in getting this major repair done. They kept me informed when the needed part was back ordered and the part can two weeks earlier than expected. The cost of the repair was less then what I expected after I researched the cost on goggle. Thank-you to the Service Department.

Maria McCullough

I had a wonderful experience with this Ford location. I worked with Fred in the service department. I was treated with kindness and respect. My car was well taken care of and everything was explained to me clearly. I'll definitely be back!

Ryan Wilson

I bought a certified pre-owned 2017 F-150 with 30k miles. After 12k miles, the check engine light came on and they took it in right away. Diagnosed the problem as a common f-150 cam shaft failure. They promptly ordered the parts, fixed, and got me on my way. Thank goodness for warranty and no out of pockets costs.

O. Ahmed

Very good experience. Johnathan was my initial point of contact and he stayed with me through the conclusion of the deal. I also dealt with Ricky through the negotiation process and with Juan as we did the final paperwork. Both were upfront and easy to work with ... overall the buying experience was very good. I'll count on that same level of service when I deal with Power Ford on any upcoming maintenance and service needs (which was one of the big reasons I switched from Rich Ford to Power Ford). I'll post again in the future to update on my maintenance and service experiences. Went in for my first service ... right off the bat Daniel tells me its going to be two weeks until they can get it in and then another 3-5 days before the service could be completed. This was for two minor recalls, key replacement, oil change and switching out an antenna. Luckily they were able to get me a loaner (more on this later) for this period and Loretta was great to work with. Long story short, the truck sat in the shop until Thursday before it got touched and late Friday before it was finished, but i have to say that Ben and John were easy to work with and i recommend both of can ask for them by name. Now for the loaner ... unfortunately Loretta wasn't there so i got do deal with a couple of millennial girls who decided that there was a scratch on the loaner. After some protest and a little rubbing it was decided that it wasn't a scratch after all. If you get a loaner make sure you document every little thing or take photos of the loaner so that the millennial girls don't try to scam you. Also when you do the walk around on your vehicle, makd sure you either photograph your vehicle or initial next to any indication of damage ... dont just sign off on it.

88M8A88R8K88

I brought my car in for a recall issue and had never used Power Ford before. Fred Echaves with the service department not only worked me into his schedule, the service was professional, courteous and he answered all questions I had regarding the process. They got the work done in a very timely manner, and I am so very pleased with the experience overall. Thank you to Fred and the whole team that worked on my car, fantastic job!!

Angel Sandoval

tavo was an amazing salesman, always very respectful and courteous! he was consistent and dedicated on helping me find my bronco that best suited me for my budget. tavo was very helpful and explained everything i should know about the vehicle and all the perks that came with it. because of him and with his help, i can finally say i have the pleasure of driving my dream car. i will defiantly be referring my people to rich ford on montano to look for their next best purchase and i won’t forget to mention they should ask for tavo!

Jessica Cummings

My experience was super fast and painless! Keno did a great job getting us the car for the price we wanted! Power Ford was absolutely amazing and so helpful!

Warren Harris

Normal genuine people make for an awesome experience. Thank you guys

Lynn Kronowit

I have never been to a car dealership without walking out stressed, angry and feeling like I got ripped off. Dealing with Ricky and Tom was the greatest experience. In less than 2 hours my husband got the truck he wanted for what we thought was a fair price. The gentleman in finance was extremely pleasant and our paperwork was filled out in record time. Our daughter and her husband purchased a truck at Power Ford a few weeks before and they had the same wonderful experience. Thanks to the staff at Power Ford for making our experience so enjoyable

Erin Murphy

I recently transferred my business to Power Ford because of difficulties with the service department at a rival Ford Dealership. Power Ford’s service has exceeded my expectations and I would recommend them for gas and diesel repairs. After my struggles with the other dealership, I referred my SO to Power Ford and he drove off the lot in exactly what he wanted. They were able to get his payment where he wanted it and he was happy with the service he received.

Pete Lopez

Excellent service and parts. I have been dealing with Terry Wayland/ Director for at least 15 years. Bob Turner Ford and now Power Ford. Service is reliable, experience mechanics, service writers. Always pleasant, extremely knowledgeable, patience and great people skills. All of us have been there, we want our vehicle repaired yesterday, but once the dust settles service has us smiling and driving our vehicle home. Always a satisfied Ford owner. Pete Lopez

Fred Sichler

Power Ford's service department has been excellent in taking care of all my companies needs. We appreciate the effort Stacy Adams and the service department to get our vehicles back to us in a minimum amount of time. My only complaint is I get numerous phone calls to try and sell me an extended warranty after i get service done. Thank you Fred Sichler

Kathy Jesse

Every time I take my car for an oil change everyone is friendly and helpful. The last time I had an issue that needed to be addressed on my 2013 explorer, the gentleman mad sure he understood my concerns and did everything he could to resolve them. I gave a 4 because on a previous visit my concerns were not looked into. I have bought 2 vehicles from power ford and will continue to give them my business.

Pan Vera

I took my Ford fiesta in for replacement of my windshield wipers.after about 20 minutes she came into the waiting room and told me that it was going to be another 20 minutes. Because they had to send out for the wipers. So after another 20 minutes she came in and said that the job was done. We had a pretty good time settling up the bill.all-in-all I enjoyed the service and the attention that she paid to my concerns.

Brandon Zamora

Tony was great and kept me updated from start to finish while my vehicle was in for warranty repairs. My 2017 Mustang GT had a failed valve cover gasket, and Power Ford ordered parts and warrantied the fix with no problem. Thank you Power Ford and Tony so much for the great experience I had.

Elaine Jordan

After I posted the review below, the service manager, Bryan Dunn, contacted me and asked that I give the service department at Power Ford another opportunity to service my vehicle. I returned to Power ford and did indeed receive good service and will indeed return my vehicle for continued service. Thanks Mr. Dunn and your Power Ford service department. Originally, I called the service dept. for an appointment and was told that no appointments were being made and I then asked to speak to someone from the service dept. and was left on hold for 8-10 minutes. I then got online and realized I could make an appointment there. when I went for my appointment, I was told I would have a 2 hour wait as there were others in front of me. Now, I understand having others ahead of me, what I don't understand is how I can have an appointment for 1pm and have a two hour wait. it appears that my time is not as important as the service departments. Evidently, appointment means one thing to me and another to the service department. I will take my vehicle and my business elsewhere.

Bill G

Had my first experience with Power Ford yesterday for a Recall. All were so professional and courteous I look forward to doing business with them again.

Rhonda Yanez

I was just going in for my oil change when the technicians found an oil leak. A couple of weekends later, I left my car there and Fred and the technicians took care of it all. Great customer service and speedy repair. It was all covered under my warranty and I can't say enough about how satisfied I am, thank you thank you thank you 👍 …

Kenny Sandoval

Great overall experience from test driving vehicles to signing the paperwork. Luis was great to work with. Went above and beyond in helping me find the right vehicle. Signing the paperwork was painless. The entire process with power ford has been the best truck buying experience I’ve encountered. 5 stars!

Miranda

Octavio Pena did a very surburb job at expanding my knowledge on each vehicle I had my eye on before purchasing my amazing 2007 Ford Ranger. He listen to each and every of my concerns regarding safety, mpg, and all that came with being a first time vehicle buyer. Very impressed with the purchase I made and the help I had along the way! Defiantly recommending all of my friends and family to this kind man. Literally, truly I’m not lying when I say he is the best sales man. We shared a true spiritual connection, which is probably the reason I love this the truck he sold me.

Dan Dilts

Prompt service done right, delivered a day early!

Mary Vargas

I had a great experience overall at Power Ford. Logan and Justin were great to work with and made buying my first car an easy, fun, and stress-free experience. I would highly recommend Power Ford to anyone looking to purchase a new car.

Hope Gill

The first time I went here I had no complaints. For some reason this second time I went to get my routine check up things were different. The gentlemen who took care of my payment and review of my car was nice but when I got into my car (that I just had detailed) there was white dust all over my seats and the steering wheel was greasy. They usually put a mat down on the rugs but didn’t so I had to shake out my rugs. Very disappointed with that aspect and will probably just go to the Ford on Lomas for that reason. I also waited in the lobby for a little while till my ride got there and it was decent but There was no coffee left for me to drink and the bathrooms were very gross!

Christina Nunez

I had a bad experience at another dealership in town trying to buy a truck. Went over to power ford and it was a night and day experience. Bo is a great salesman, he took time to listen to us and he was patient and helpful with our needs. All the staff were welcoming and there is an atmosphere of a caring family. In fact there was an employee's son who had a birthday party there. All the employees and customers made the day special for that little boy and that warmed this teacher's heart 🥰. The day we went they had food, drinks, desserts, jumpers, games and axe throwing (which made me feel better after coming from that other place.) You can tell they care about their customers! They didn't have the specific truck we wanted in inventory and Bo went out of his way to find one at another dealership and have it sent to us. It's only been a day but I was so impressed I have my mother-in- law doing business with them, I've recommended them to people at work and I hope my husband's business will go there for any company cars. I'll be continuing to recommend them!

Malachi Coleman

Customer service was amazing they are kind and really looking too help you through the process of finding a car I believe it was Jason Ray and Tavo we’re all amazing answered all my questions and looked for any way to support and help me through the process of buying a car I appreciate them very much

Elaine Ryan

We had been shopping around for a truck for a few months. We had specifics of what we wanted and needed. We happened to stumble upon Power Ford while out for coffee & we were greeted by Ace. He wasn’t pushy, he truly listened to what we needed. Not once did he try to sell us a truck. He was there to assist with all our questions & was extremely knowledgeable. His attention to detail was spot on and he had us paired up with the perfect truck based on our very specific specifications. While we were out on the test drive, he went above and beyond and had other trucks available upfront to look at for our convenience as backups. Happy to say he did such a good job with the first truck we didn’t have to continue looking around. We sat with Derrick in financing and he was also amazing. We were in and out in less than 2 hours that includes: finding a truck, test driving, finance & detailing! Thanks Ace C., Derrick & Power Ford! In love with our 2018 F-150, EcoBoost! **After a few horrible customer service experiences & lack of acknowledgement from “other dealerships”, we were about about give up. Thankfully Power Ford was there for us!**

Al Cothern

Great customer service and reasonable pricing.

Jason Grinage

I took my trade in to the dealerships here in Santa Fe.... enough said. Power Ford in Albuquerque took care of me from beginning to end. From the finance team Ricky Montoya, Ace Cooley, and Nora Rashid to Braeden Bentley, my sales rep. Nothing but professionalism, courtesy and the best possible deal I could hope for. Power Ford gave me thousands more for my trade in, thousands off the MSRP and an extended warranty with no extra charge. I'll be referring all of my clients, friends and family to this amazing team. If I could convince Braeden to get into real estate I'm sure he'd make a great contribution to that profession as well! Thanks again, guys.

Zhi Lan Hua

Outstanding service. My service advisor, Fred, went above and beyond to provide me with exceptional service. Fred listened to my concerns intently and treated me with respect. I never once felt belittled, as I have often felt at other Ford dealerships. Good service. Good people.

Alex Horry

I've purchased two vehicles from Power Ford and I couldn't be happier! The service I received was impeccable on both occasions and I highly recommend visiting Power Ford for your car buying experience. They offer warranties that I haven't seen at any other dealership. I worked with Cassandra who is amazing and super helpful. She made everything so easy and really helped me when I was a first time buyer! Overall, Power Ford is a great dealership and I highly recommend them for anyone who wants a quick and easy car buying experience.

April Candelaria

We had an excellent experience with the sales person and the show room was great. We told Freddy what we were looking for (an Expedition Max) and he was able to locate it. Now the Finance Department is where I am truly disappointed in. I had the financing all lined up and approved and they told me they would handle it and make easier for me and so I trusted them. Well it has not been easier, it has now been five weeks and two other trips to Power Ford to sign paperwork. On the first trip they tell me they decided to go with the company I found it was the best, that was 3 weeks ago. Last week Freddy called me and asked how it was going and I told him I was not too happy with the financing and they still hadn't cashed the check I left. He said he would look into it. He did and called and said they would call me. They never called, I called Freddy back and he checked into and called me back saying I had to go in and sign more paperwork because of the date of the last contract. So once again the finance people did not call us. We went in and I voiced my concerns saying our trade in has not been paid off and now I have to make a payment on a car that has been sitting in their parking lot for a month. Our payoff is now higher because it has been so long. And he said he would talk to the manager about our concerns and once again no call back. So they did not make anything easier but worse for us. And I believe we were forgotten about.

Ramona King

Amazing and courteous service. The staff ensures you know what they’re doing when they go over the details for car service. I was so well taken care of. In the years I’ve been a customer here I’ve never been hit with surprise charges. I can’t imagine going anywhere else to get my car serviced. I know my car is in good hands when I leave it at Power Ford

Joshua Catanach

Excellent customer service!! The Ford team answered all my questions and made the pitching process simple/easy. Highly recommend.

Stan Jaceks

My daughter had her Mustang serviced at Power Ford yesterday and I was impressed with the Service Staff especially Ben Gillespie a Service Advisor. He is without a doubt the most professional and personable employee I have dealt with in many years. The service area was clean...so clean you could eat your breakfast off the deck and a tribute to their Service Manager. I would encourage all Veterans and Civilians alike to take advantage of their Service Department and with their new and used car sales needs at this facility...Especially on this Memorial Day weekend with Big Rebates and Discounts! YNCS Stanley Jaceks, USCG (Ret.)

Davis Trujillo

After months of waiting and lots of confusion due to the holidays on when I can bring my car in to have it serviced I had everything sorted out with the help of Tony, Presley, Jennifer. They were absolute rockstars and helped me bring my car in and leave with a loaner. I was contacted by Tony who updated me on my cars status and took care of me after I left my car at Ford. I am very impressed with how much respect and how professionally they do everything. Great experience.

Charles

I went to power ford with a scheduled appointment for an oil change. They were wonderful. They were professional and understood my time constraint. They took my car back right away and it was completed and parked right up front within 5omin. Which was ok the service department was slammed with customers. I got a great deal w semi synthetic. Lower than quoted. Ill definitely come back with my fusion hybrid. Charles W

Ryan DeBlois

Took my Ford in for Service on my AC and issues with the switch on the power window. Worked with Ben Gillespie Service Advisor. Nice guy, good communication and my AC works great! I highly recommend power Ford and their service department. Very reasonably priced. Thanks Power Ford. I will continue to bring my F150 and Fiesta anytime I need exceptional service!!! Ryan D.

Dominic Griego

They were able to change my oil quickly and help with my Sync and phone connection. I used to change my own but 5w 50 is only available online and by the time you order it the cost is the same. Always had great service at Power Ford. They always tell you the truth.

Lagunaberry American TruthSeeker

We bought the 2014 Focus used at the local Dodge dealership with barely over 50,000 miles on it from Raul. They supposedly did a 124 point inspection?, however, did not, somehow, realize there was a problem with the transmission, clutch actually. It stuttered like a manual transmission when starting from a stop, turning corners, etc. We immediately noticed it and called Raul at Dodge, and they arranged for Power Ford to deal with the issue. Ben Gillespie was our contact at Power Ford, and he dealt with the situation. He knew exactly what the issue was, as apparently this has been a constant issue with this vehicle, but he had the mechanics do a full diagnostics anyways, just to be sure. The clutch indeed was the issue, but the part was back ordered for weeks. We did wait quite a long time for the part to come in, but, Once the part came in, Ben Gillespie was awesome, totally professional, and kept on top of the mechanics to make sure that all was going as it should. Even though it all took a bit longer than we'd hoped, Ben Gillespie at Power Ford made the entire process fairly stress free. He deserves a raise,or at least a commendation or certificate of excellent customer service. He was great! We would like to thank Ben Gillespie, and Power Ford for taking care of the issue in the manor it was. Thumbs up Ben!! I do, however, think that Ford, as a company whole, should recall the 2014 Ford Focus and replace the clutch automatically. It won't be under warranty forever and they know this is an issue thousands are having. It's the right thing to do. Again though, Ben Gillespie and Power Ford, great job!-Sincerely, Lynette Shier and Amarante Montoya.

Nadeem Arman

Was there for passengers side airbag recall, greeted by Tony Williams, great customer service and very professional, got the job done under 45 minutes and was told will take hour or hour and a half, great quick service with great customer service. Will definitely recommend this power Ford for your next Ford service. Thanks Tony Williams 🙂

Nolan Crowell

I have a 2002 Ford expedition with 190000 miles on it and Powerford did everything to make thing to make my service experience a great 1. They kept me informed throughout the service process they were courteous, professional and someone I would definitely go to again and again for all my service needs.

Robert Herrera

Very happy with service performed on our Explorer. The customer service was excellent. Work was also done in a timely manner. Chontielle was a great help and let me know what was needed to be done. Will continue driving from Santa Fe to this dealership from now on!

Ron Silva

Big Thank you to service advisor 'Dustyn' for all of your great customer service and thorough assistance with my 2021 Ford Explorer today! Also Thank you to my salesguy 'Logan' for your follow up assistance as well. Greatly appreciated!!!

Brian Sinkule

Very nice people, but had a few issues with service. Made appointment to minimize wait time, but still waited 1.5 hours before they started working on my truck. After waiting close to three hours, I found out they did not rotate my spare tire in during tire rotation as I requested, and the $240 front brake job caused brakes to thump during use. Typing this from their waiting room after having to return my truck to them for correction.

Maura Herrera

Great, quick and friendly service! Every employee I interacted with was so kind. Never have I ever been so blown away by a dealership. Good job guys! I went to get my car serviced an oil change to be exact I was in and out in a little bit over an hour. Definitely have a customer for as long as I own a Ford.

Bill Monthan

The sales team was great. Joe Pancella and Brandon Maese were excellent and found the right vehicle for me. My experience with the business office was poor. Greg Hasselgrave was very friendly but in a hurry to finish the paperwork by the last day of January, he made a mistake on a Power of Attorney form. He said he would send a corrected form but never did. He also promised to get back to me on a question which he never did. I sent an email and called 7 times, left messages without a response or a return call. It has been a month now and no response. Mistakes happen, and if I only had received a call back or an shown an effort to correct the mistake I would have felt better about my Power Ford experience. So in summary, my experience started out as a 5 star rating and ended up as a poor to average, 2 to 3 star rating. I am a big Ford fan. Over the last 25 years I have purchased fords from the old Bob Turner Ford, Rich Ford and Don Chalmers Ford, but have never had a negative experience like this.

Aysia Felson

They were so awesome! I have had really bad experiences with rich Ford so I switched to power Ford and they have been amazing! They are fast, efficient, and very kind. They make sure I am taken care of right away and even had a shuttle pick me up from my house when they were done with my services! Everyone is very friendly and they made it so easy. They addressed all my concerns and they are very affordable. Thank you!

Sayed Masood

I yesterday for oil change. The staff are great people helpful and professional it was fast thanks for your service

althea gaisthea

Power Ford services and staff were really nice. My only thing was I wish the tech gave the service advisor more information about what the issue really with the vehicle not just the simple fact. But overall they were helpful.

Nichols Melancon

I had a great experience trading in and purchasing a vehicle but it has been over 3 weeks since and my trade in has not been paid off and I do not have my new registration. I believe this is an unreasonable amount of time. I called to question how long it would take and was not given an answer - poor customer service after the sale! Follow-up: After posting my review I received a call from Power Ford fully explaining the situation. I appreciate the fact that they followed up. I don't think it should take a negative online review to receive all the information I should have been given the first time I called. I am updating my rating, had the information been given sooner they would have received 5 stars.

Debbie Burton

My experience at Power Ford was wonderful. Everyone was so nice to me and worked very hard and quickly on getting me approved for my 2014 Ford Fusion! I also had my nephew, who at the time was working there, helping make my dream come true of owning a car again! They really gave me the Red Carpet treatment! I do have one recommendation though. I scheduled an appointment for my first oil change, but it took longer than expected and I wasn't too sure what to do when I first got there. Instead of scheduling an appointment time, it should just be first come first serve. The technician did apologize for the longer wait so that was nice. Other than that, I recommend buying your next vehicle with them!

Scott Cox

The staff at Power Ford did a great job of helping me buy a car and navigate that entire process. Unfortunately, after receiving the car I quickly noticed several problems that needed to be addressed. After calling Ford, they quickly scheduled an appointment, verified the problems, and ordered the parts to make a speedy repair. Carlos from the service department has been very diligent about updating me on the process as we go along and they even offered me a used car off the lot to drive until the repairs were complete. I'm sure its easy to impress people when everything is moving smoothly, but it really speaks to a business' character when they go the extra mile to fix a problem and satisfy the customer. I won't say this process has been painless, but for their part Power Ford has done everything possible to satisfy me as a customer.

Caitlin Updike

Power ford saves our life once again. 3 new emergency cars and they always come through. Ask for Isaiah he is a saint! I have promised myself never to shop anywhere but power ford for a new car again. Nora is always amazing!

Debra Lancaster

Recently traveling through the area while relocating my daughter and her husband to Phoenix. We experienced issues with the tires, the service department was very courteous and worked us in. They inspected our vehicle to insure we had no other issues and helped us to get on our way. We were able to get to Phoenix on time to make our appointment. Thanks again for the great work.

Patricia Willems

The service staff was friendly and kept us informed as to how long repair would take and availability of parts.

Natalee Davila

Mike T. Helped me for two days to find the right vehicle. He was very patient and willing to let me take my time to make the right decision. I didn’t feel pressured or swayed to buy one vehicle over the other. I will be going back for my next vehicle (in a few years).

Xavier Miller

Although being advised that it might take a bit longer than usual to get my service done, it was actually very quick. I was treated very well, everything was thoroughly explained. Great service! Travis Nau was my guy, and he was fantastic! Explained my additional options, while being professional and non-pressuring. I really appreciated that.

danielle meacham

Keno was very nice, knowledgeable and not at all pushy. I really appreciated his help and if I need a new vehicle I may drive all the back down to NM just to work with him again.

Christopher Lake

I have been using Power Ford for scheduled maintenance on my vehicle for many years - and have never failed to be impressed by the consistently excellent customer service. This last visit was no different. Duane was a consummate professional. He answered all my questions, got my car in and out quickly, and made the entire process a pleasure.

Matt Davies

Power Ford was a good place to buy a car. No pressure from any of the staff, and they are really helpful when it comes to getting a vehicle and price/payment that works.

Therese Sandhage

I was surprised to find a repair shop with a five star rating. However, after they repaired my truck, I, too, am giving them a five star rating. My truck was towed to their shop (on a Monday) after hours and was repaired and returned to me on Wednesday of the same week. They kept me well informed and provided me with details of what happened. I’m quite pleased with their service department.

Bryanna Garcia

Stephanie Villegas was by far the best sales rep I’ve dealt with in a very long time. She was professional, courteous, understanding, helpful and very knowledgeable. She was straight to business and didn’t beat around the bush...it was a stress free experience which was the last thing I expected car buying to be. Thank you Stephanie for all that you do and thank you Power Ford for hiring such great employees. I will definitely recommend Power Ford to all family and friends.

Annmarie Lewis

Brandon Maese was patient, kind and answered all my questions when buying a new car. I am very happy with my purchase and experience at Power Ford. I will refer my friends and family to Power Ford and also to Brandon. He was extremely kind and patient. Great customer service! Thank you Brandon!

Natalie Sanchez

I purchased a 2018 Ford Fiesta from your Salesman Joe Manriquez. He gave EXCELLENT service!!! I felt very comfortable Talking to him. When I first got there, there Were 5 sales people sitting outside including Joe he was the only sales person that walked Over to me and introduced himself. He asked What he could help me with I explained I was Looking into buying a car within my budget. He didn't hesitate he gave me options. What he cared about was my budget and he worked with that. Very professional. He made it happen I drove out of there with my new 2018 Ford Fiesta within very little time. Thank you Joe for your EXCELLENT service!!!!

Wesley Burton

So far I have had great experiences at Power Ford. Got a good price on a used vehicle (super duty diesel!) which comes with a 2 year dealer warranty thrown in, including free oil changes for those 2 years. Prompt and professional service department. Free shuttle for lengthy service appointments, sometimes a free loaner car. I normally don't prefer dealerships but these folks seem to be an exception to that rule. If you're out shopping around, might as well stop in and see what they've got.

C Rz

I bought my Ford explorer from this dealership in 2015. Awesome experience to work with them. Anyway had some issues in November 2016 with my vehicle and took it in under extened warranty. Spoke with Ben G. and he and the service center fixed all recalls and issues. I highly recommend them. They really go above and beyond in customer service. Thank you Ford for hiring such wonderful people!

Doug White

Salesman Gregg was very friendly. I got a reasonable deal with no more fuss than expected. My only complaint is that I wasn't made aware of all of the options available for the F-150 and I regret the configuration I purchased after learning about other options after the fact. Obviously that's largely my fault, but they could have done a better job of focusing on me getting exactly the vehicle I wanted instead of a quick sale.

Ramona King

Courteous and clear detailed service. Service specialist gave recommendations and reviewed what basics can be covered at no cost. I appreciated him going over these details so I’m informed. The quote for the length of service was for about 90 min... I was a walk-in and there was a car ahead of me. I think my car was ready in less than 45 min. Very pleased...always a reason for me to continue coming

Raul Padilla

As always Power Ford treated me very well my own oil change probably took half as long as they had first indicated. I'm always pleased with their oil changes and my tire rotations. I would also add that everybody at Power Ford is always very professional and courteous.

Sonya Walker

I would recommend friends and family to buy there next car at Power Ford. The staff was very professional. We went in told them what we want and drove off the lot with it.

Keith Phifer

I had an incredible experience trading my Jeep in and purchasing a 2016 F-150! The process was quick and easy and the staff was very friendly. I’ve had a few questions about the truck since I purchased it and they have been great to work with after the sell too! It will not be the last vehicle I buy from Power Ford!

Robert Jaffe

We needed a pre-sales evaluation of the used car that we were considering purchasing and the thoroughness and details and care that was brought to this evaluation by the power Ford Service department,was extremely impressive. Equally impressive was the courtesy and clarity of the evaluation explanation by the technician who was helping us. We came away with this experience feeling extremely good about Power Ford and if we were ever going to purchase a used Ford or a new one, Power Ford would definitely be our first choice of dealerships.

Zaxman64

Finally a dealer in ABQ who honors their word. Had issues trying to purchase a vehicle on 1 June. The vehicle was defective and I didn’t want to take a chance on something going wrong and Ford, the company, not fixing. Sadly this has happened before with FMC. Worked out numbers on the only other vehicle that would meet my family’s need. Vehicle arrived early but after rebates ended. The folks at Power honored the deal and I was able to pick up my vehicle yesterday;. The dealership restored my faith in dealerships around here. I won’t hesitate to purchase from them again and will gladly recommend them to anyone looking for a new Ford or used car. By the way, they aren’t bumping up prices like other dealers around ABQ who insist you purchase above MSRP or purchase their “after” market items at ridiculous prices. Save yourself from heartache and headaches. Stop by Power and ask for Jaclyn. She and her bosses Justin, Ace, and Marcus will make you the best deal possible. Mike in finance treated my wife and I fairly as well.

Natalie Roberts

Service advisor Ben Gillaspie was fantastic to work with! He took care of my Expedition and although they were not able to diagnose an issue I was having, found another issue in the process which was covered by warranty. Ben did a great job keeping me informed along the way. Highly recommend!

Matthew C. Gutierrez

Went in for an oil change the works and recieved the best service possible! Fred Echaves Helped me and even pointed out a critical safety issue with my vehicle that I didn't know about otherwise and are glad he did. The issue was fixed On the next business Day. Otherwise excellent customer service all round and best technicians the industry can hire. Additionally Fred was outstanding kind courteous and made sure my business was valued. Next time I need An oil change I Will consider using power ford. Definitely a complete change in customer service than the last time I came in. I still hope the individual who provided terrible customer service 4 months ago Is able to observe and learn from how Mr. Fred provides best customer service and shows his customer how much their business means to him and the dealership. Next time I am in the market for a new car or used car I will consider your establishment. Thank you Mr.Dunn For making things right.

Maximilian Halus

I was very pleased with my first dealings with their QuickLane staff. Everyone has always been nice and very pleasant to deal with. All the service staff I have worked with have been very nice, they remember details about you as a person, not just as a customer. On my first dealing with the Power Ford service staff and technicians, the car that was returned to me on a Saturday afternoon just before closing, after having been with them since the previous Tuesday morning, was in worse shape than when I left it with them (I.E. the steering was mis-aligned, neither my loose seat, or the sunroof rattle had been fixed. Warranty work.). This is where the story might have ended at many dealerships. Instead, Power Ford took responsibility for the unsatisfactory and incomplete work. (Although they have not offered me a refund, credit, or compensation for having to rent a car while no work seemed to have been done on my truck.) When I brought my truck back, I spent all day waiting for the alignment and steering to be corrected, the truck they returned to me was 85% better, so they put it back up on their alignment rig, with me inside to make sure the steering was straight. This time it was sorted, thanks to the one knowledgeable and clever older tech who correctly identified how to set the toe to compensate for the roads here. After all that my alignment and steering are sorted and a new seat rail and a new sunroof guard bar are on order, to be installed when I am back in town. This experience could have been a nightmare, and to be honest I was quite upset when I picked up my '17 F150 to find it in worse shape after 5 days of supposed work. But thanks to the help, work, and cleverness of Ben Gillespie, Mike Sadr, Terry Waylan, and the Technicians, including Tom Williamson, my truck is driving well and will soon be hopefully 100% fixed. Thank you for showing me that you are a business who cares about your reputation.

Kristi Harris

I had to take my vehicle in because the engine was overheating and the heater not working. Immediately upon opening the hood the staff knew what the issue was. My daughter and I were given a courtesy ride home that day. The next day the part had still not come in so I was issued a "loaner" car since the vehicle being serviced was my only way to get to and from work. I got my car back 2 days later and it is working fantastic! The staff was very friendly and helpful at every turn.

Neva Carter

Our sales person, Joe M., was very accommodating and not at all high pressure, which we both appreciated. He showed us exactly what we wanted to see. Derrick was also quite easy to deal with. We appreciate his attentiveness, and the way he made us feel at ease. He also explained things very well as we went along. In short, buying from Power Ford was a pleasure; I also want to commend Juan for his persistence on the phone to have us come in to see what Power Ford had to offer.

Esperanza Herrera

Thanks for restoring my trust in power ford last couple of experiences have not been good. My wife and I both have had to wait 15 20 and up to 30 minutes just to get someone to check in our vehicles for quick lane . Vince let me vent alittle and then told me he would surprise me and get the job done in half the time as my normal two hours. He did just as he said and then was friendly and courteous as I checked out.

Richard Fox

Posted interest in trading for new Fusion, my favorite sedan. Text w Bo and Joe, practically made a deal before going in. Met with Joe M. Totally classy car man, listened to me. Processed paperwork quickly, even the finance went smoothly, no haggling back and forth. Even got a second tank of fuel! Great showroom, met others who were taking delivery, nothing but smiles! Definitely FIVE STAR treatment!

Vic Can

I had called a Ford dealer closer to my house to schedule my airbag recall work and was treated like it was an inconvenience and they couldn't get me in. I called Power Ford and they told me an appointment for Saturdays wasn't necessary and to just show up at 8 am. When I got there they immediately took care of me and said they would call when it was completed. Less than two hours later I got the call that my car was ready. I had heard that some dealerships hated doing recall work because they don't make money from the customers but they never gave me the impression that it was a hassle. I'll be having my future dealer recommended work done by them from now on even though they are several miles out of my way.

Cheri Lenhert

I think that the salesman, Chris was just wonderful. He knew his stuff and truly was delightful! He's a hard worker and he really looked and looked for a particular vehicle that is selling fast. He found it and he kept coming back to the showroom to let me know that he was still looking. It was late and he came through. Now the final decision will be my husband's and should we go with this vehicle then we will deal with Chris. Thank you Chris for your help this evening.

Jessica Price

Recently went to Quick Lane for vehicle maintenance and they are always friendly and helpful. This visit I was able to work with Travis who took care of a vehicle problem that stemmed from another location that is Now closed. They always explain the work they have done and the condition of my vehicle. I trust them and their work. Thanks for your help and for always being kind! I can't thank you enough for taking care of my issue from my past visit from a closed location.

Joshua Romero

I had an amazing experience in purchasing a new Ford raptor this weekend. Mitch did a good job and got me to a monthly payment where I needed to be, and my finance guy Gary was one awesome dude and had everything prepared for me ready to sign. This was one of the smoothest transactions I’ve ever had.

Rachel Rodriguez Realtor

I can say they are the best in Ford Dealership. Bought my 2021 Ford Ranger. Excellent staff and service. Will recommend to everyone. Service is amazing. So friendly and fast.

Kristi Betts

Amazing service! We had a once in a lifetime issue and they were able to quickly help us, less than 10 minutes. The lens of my husband’s glasses popped out and down into the very small space under the emergency brake. He could not have put it down there if he had tried! A gentleman came out and was able to pop the side of the console just enough for the lens to slide out. We are on vacation from the D/FW area and he had to have his glasses to drive. We are SO thankful for the incredible service.

Kristin Kurzawski

Took my car here last week in order to get possible issues with my transmission as well as the computer system in my car checked out and any necessary repairs completed. Overall I had a great experience and would definitely recommend this location if you are having car trouble! The service department representative I interacted with was very informative and answered all of my questions with patience and a positive attitude, and when my issues turned out to be nothing he generously waived the fee for running the diagnostics since they could not find anything that needed fixing! I did knock off one star for the difficulties I did have during my experience. First, I did have to ask a second time for the computer issue to be looked at before I picked my car up because it was not recorded on my initial list of complaints to be investigated when I dropped my car off (though I did ultimately decide not to have the computer issue looked at this visit). Second, it was very difficult to get a live person to pick up the phone at the service department which was a slight hindrance in coordinating when I would pick my car up. In the end I highly recommend this location and appreciate their hard work to make sure my car was safe to drive!!

Chris Northup

I had a great experience with Jeff Rehbein at Power Ford! He was extremely friendly and polite and very much so professional. He answered all my questions and gave information that was helpful. They were fast and efficient when working on my truck. I would definitely go back to get maintenance on my truck done!

Sydney Poccia

Woke up early to come to the dealership to check out a used vehicle. My fiancé and I were greeted by a really nice guy, I believe his name was Rob. He made sure to send a sales person to us as soon as possible so we could get helped. We already knew the car we wanted to see and we’re ready to just test drive it and discuss numbers. He sent Patrick over to help. Everything started well and Patrick went and got the car we were looking at. Because it was so new to the lot they hadn’t gotten it serviced yet but still let us test drive. In the past while looking at cars usually the sales person takes our license before hand to test drive but he didn’t even ask our names. When we were test driving the car he sat in the back on his phone the whole time and didn’t say anything to us unless we asked. I personally am not a car salesman but I am in customer service and his customer service was lacking. You’d think if someone is surviving off of commission they would actually want to SELL a car. After we parked we sat down to discuss trade ins and all that stuff. We gave him the information for the car we were wanting to trade in. The trade in value they gave us was low balled and they didn’t even look at the car. He also said the car wasn’t a “ clean trade in” because the mileage is barely over 100k. When looking up the exact definition of a clean trade in, it has nothing to do with mileage and only mentions a clean title and reflects a vehicle in clean conditions as in clean paint, passes inspections and has no mechanical issues. Which our vehicle is in almost perfect condition. When asking them to run my fiancé’s credit for only 3 local credit unions, they ran his credit with the actual Ford dealership before even checking trade in value, so now his credit is going to get dinged for no reason. We ended up leaving without a car and with a sour taste in our mouth. The only reason I’m giving them 3 stars at all is because Rob was incredibly nice and was very inviting but Patrick should either find a job he’s actually interested in or pretend. Also maybe he could take an interpersonal communication class that way he will actually make a sale or two... good luck to whoever tries to buy here. I would just make the extra 10 minute trip to rich Ford on Lomas instead

Cindy Esparza

I came to get an oil change and I didn't have an appointment and they were super sweet and took me right away. I was in and out within an hour. The service guy who greeted me was very friendly and easy to talk to and I love the waiting area it's roomy and I like that they had complimentary water.

Lawrence Montoya

Jan 2022- Just purchased another vehicle at Power Ford yesterday. Thank you so much to my salesman Joseph and Rick in finance. Your no pressure, extreme knowledge and professionalism were something that we always receive when working with Power Ford. You recommend you all first and often when folks ask us about finding a new vehicle. Dec 2021- Power Ford delivers again. Thank you Jose Arguello for your professionalism and honesty.

Jason Blotsky

There are lots of talk about car sales people and how they want to just sell you a car. I didnt have that experience at all in fact Mike was great and helped me decide on the vehicle that would suit me best without breaking the bank. I had a great experience and felt like I left with the vehicle that is best for me and my family! Thank you,

Krista Charley

Great service! Always friendly when I get my car serviced. They always get me in and out, never had to wait over an hour here. My service guy this past week went above and beyond by explaining things to me. Most places are such in a rush to get you in and out, that they never explain why your car needs a filter change or when to get your tires rotated. But not my Service guy, he was very helpful in explaining things to me!

Titan slayer Vlogs

The customer service was great. The issue was fixed quickly on the same date I dropped off my vehicle. Service advisor Darren is awesome and has great customer service skills. I recommend this dealer to anyone in the Albuquerque area.

Ana

We’ve been looking for a tacoma for awhile and recently had a bad experience at another dealer and was nervous on having another bad experience but sales man Jose Arguello greeted us with such good energy and was willing to help us get a good deal for the tacoma that we saw, which we took home! We want to thank Jose for being patient and for having a positive attitude through the whole process with us and also thanks to Gary from Finance. Great attitude as well👌 Great Staff Power Ford!

David McVinnie

You should pay attention to your "Check Engine" light. I did and took it to Power Ford for analysis. Sure enough, the engine was "BAD" and needed to be replaced. (Not making this up). Got it back, with a new engine 1-week later, all covered by warranty, including the rental car. Incredible response time and service, especially considering COVID challenges.

Farrah Deschine

The whole car buying experience is a long process. However, the sales team that helped us the day we got our new 2017 Escape were great! Andrew Baca was the sales person. I recommend you ask for him if ever you're in the market or just to ask questions. They catered to us as the hours passed, which is a huge reason why we waited patiently. Thank you for the new car!

Bernice Werner

Angelo our sales Rep was super kind. The entire staff that we worked with was very professional and friendly. Would definently purchase another vehicle from here. The whole process was a great experience.

Jacob romero

They are amazing. Will definitely work with you. I'm back to fix a tire and oil change. Duane and Steve in service not only are helpful, but I had an issue in my warranty and they quickly found the problem and helped me. I'm very, very happy. I recommend this dealership to ANYONE needing world class service

Nicholas W

Best car buying experience in the history of car buying, maybe ever. Mike Tholund sat us down and actually listened to what we were looking for. There was no pressure, Mike knew all the specs on each type of truck, which was nice, answered our questions and was okay with showing us around even though we were just looking. But then he ran some numbers on a new truck, threw in some rebates and pushed to get us a killer deal on our trade-in. All-around good experience, family-friendly environment with stuff to keep the kids busy, and we couldn't be happier with the new truck. Thanks Mike & Huble.

Elise chee

My experience with Ford Edge has been smooth ride and has nice features. Added bonus to my edge was floor mats. Thank you

Mike Perkins

Perfect service from the minute I drove up. They took the time to hear what I wanted and explained how the system works after. Terry was amazing to work with and took care of my and my truck. Will definitely recommend this service department to anyone looking to have quality work performed on there Ford.

Peter Schreiner

While Tony, the service representative, was pleasant and helpful, the dispatcher was extremely rude. Not just to me, but to everyone around her. Someone needs to talk with her about customer service and the way that she represents the company. My car is still making the same noise, so I’ll have to take it back again - which is irritating. But it’s still under warranty, so hopefully they get it right this time.

Randy Redmond

We are moving to Tennessee. My wife and I had packed our car to the top for our trip, our household goods and cars had already been loaded on the trucks and were on the way to our new home. As we pulled out of the driveway the car had problems with the drivetrain it seemed. The manual said to contact Ford service. GREAT! I called Power Ford and explained my situation. Elicia checked with Brian Brenner and told me that they could diagnose it immediately. I was there within 10 minutes. I explained the symptoms to Brian. He had a good idea of what the problem was. Brian and the service team had the issue diagnosed, repaired and had me on the road in less than 3 hours! I cannot efficiently express my gratitude to Brian, the service team and Power Ford for the great work they did for me in what in my mind was an emergency. I was able to drive almost 1500 miles to my new home with confidence that my Explorer was in good condition and would not give me any problems during the trip. These people should be commended for a job Very well done! Thanks to Brian and the whole service team at Power Ford!

Elizabeth Riley

I went to get my service done at Power Ford where I had bought my 2007 Ford Escape and the service was impeccable! When I bought my car they promised a free oil change and they exceeded my expectations. Not only did they get me in as soon as I pulled up they also rotated my tires, topped off my fluids, and checked out a noise I was curious about. All of that and I was back on the road in less than an hour!

Michael Power

Great customer service. Staff is very professional and knowledgeable!

justin wittosch

The people at Power Ford are great. They make sure that you are treated well and always work to make sure you are happy with your new vehicle. This is the second vehicle I have purchased through Power Ford and expect I will buy from them again.

Joy

I was coming through Albuquerque and had an issue with my truck. Tom Williamson and Ben Wayland were awesome! The service department is busy but they take their time to take care of you. They were honest, helpful, and efficient. They were able to get me in and out of the shop quickly. They taught me a few things too. I'll be stopping here again the next time I'm in Albuquerque. Thanks guys!

Marisela Perea

Going to Power Ford was great. The staff was incredibly nice and very helpful but who really stood out was Maricela, she knew exactly what she was doing. She took the time out of her days to make sure that I was content with my car purchasing she worked endlessly to find me the car i'd love and the price I needed. Maricela, good job. 🖒

Bill Wayland

Brought truck in. Issues were quickly assessed, service advisor contacted me with areas of service. Estimate was given. Work was done within time frame that was shared. Service dept went as far as dropping my vehicle off at airport as I was traveling. All work was completed and truck is having no issues.

Simon Farias

Great place to buy a new vehicle. Have always had all our company trucks get serviced there. Never have had a problem. We always look for Shaunteill definitely the best ever. But everyone there has helped us out at one point or another.

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