Reviews of Melloy Nissan. (Car Dealer) in Albuquerque (New Mexico).
Melloy Nissan
7707 Lomas Blvd NE, Albuquerque, NM 87110, United States
Description
Information of Melloy Nissan, Car dealer in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
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Reviews of Melloy Nissan
My family and I were passing through and we had a break down on our pickup about 900 miles from home, The service team was courteous and professional. Brain was up front from the start and and gave me a couple updates while the service team was working. Turns out it was an electrical issue on a sensor connection- three hours and we were back on the road.
Forever great full.
It was interesting comparing 2 Melloy dealerships. We just bought a truck after Christmas. That experience was 10s all around. This experience was what I expected since I simply drove onto the lot without an appointment or any online conversations. The salesman, Michael, was enthusiastic, professional, and listened to what I was looking for in terms of an SUV. The Pathfinder pretty well sold itself. I saw one thing that gave me pause and Michael quickly made seat adjustments accordingly; no more issue. I did not feel too much pressure from Michael and things were going well. Eventually, we met John Melloy and then things took a turn in terms of pressure. He encouraged us to take a second test drive in a different color vehicle, which was a good idea, but when we returned, he said he NEEDED us to drive the Pathfinder home that night because he already had interest. I did not believe this nor did I appreciate the tactic. I wanted to drive my current vehicle home to take my time to clean it out etc. I had already been there longer than expected and was tired. I also made it clear if they needed to check my credit I needed notice to unfreeze it. I was paying cash, BUT if I wrote a personal check they had to check credit which was not true. I did some homework; nor was it the case at Melloy Dodge. Just saying... Regardless, getting a cashiers check in the morning delayed things, but worked out fine. I was NOT happy driving home an unfamiliar car in the dark either. There was an issue, but I got it worked out.
Ronnie the finance guy was easy to work with and made the closing out experience pleasant. I would definitely return to Michael as a sales rep. I enjoyed his positive-can-do attitude. He was delightful, personable, and knowledgeable. On another note, Amy was another plus. this is the first time we ever encountered a separate person, whose sole job was to go over every button on the car and help with apps etc. Amy was VERY thorough, professional, personable, and knowledgeable.
Our Salesman Leroy and Mike our Finance Mgr went above and beyond. They were extremely in patient. I didn't think the deal we wanted would be fulfilled and it definitely happened. Thks to All Staff. Extremely professional and personable.
This is my second time buying a Nissan car from Melloy, and I am very happy to say my experience once again, was exceptional! It was beyond my greatest desires to purchase a new car at this time in my life. The whole sales team and General Manager made a wonderful package for me which I could not refuse. C J was so patient and thorough, he took his time and made sure he got me the right deal that was happy with. Thank Melloy for always doing your best for your customers! So glad your in my neighborhood!
First time there. Great atmosphere! Fast and comprehensive service. Edgar Trujillo was excellent in keeping me informed and explaining the services and pricing. And the car wash was totally unexpected but most welcomed! Definitely Melloy is tops in my book!
Bought a Nissan Leaf here. Worked closely with JC for our sales and he was excellent - very responsive, very friendly, super knowledgeable about the car. There was some delay on delivery of the vehicle that was outside of the dealership's control, they kept in great touch and helped me out with a nice rental to cover the interim period. They also helped me get a great rate with a local credit union for financing. Super happy with my experience here and will definitely be returning for future car purchase needs.
Such an amazing group of friendly, but most of all welcoming team! I’ve went to 5 different dealerships and Melloy Nissan was 10/10 the best and is one of the main reasons I decided to buy my car from them!! Gave me amazing communication and answering all the questions I had to make my experience buying my first new car all on my own amazing!!
Melloy Nissan is the most customer friendly business ever!!! The service department always remembers me and my vehicle. They keep me up to date and help when I have questions about my car. I am very loyal to Melloy Nissan and have purchased my last two cars there because of their Integrity & Work Ethic.
The customer service In this place is Impeccable. I was guided carefully, with no rush and a good attention to detail. My experience with buying cars at dealerships has always been very negative in the past. I can say that Leroy was awesome at making my experience a excellent one. Mr. Pete was wonderful aswell. Awesome staff and excellent product.
Will, I really didn't expect to be driving out in a New ride. I actually was there to get an oil change. But, thank you again for your Great customer service. Chris was very helpful and friendly. Again Pete did a great job in the financing. You all were very Terrific.
Incredibly pleased and impressed by my Service Writer, Chris. Very appreciative of Service Shuttle and the friendly drivers. Work done on time and within expected cost range.
Team could improve on how a guest is greeted, welcomed, and accommodated when vehicle is being checked in.
Cashier and Parts Department were stellar.
Melloy Nissan great customer service! With my circumstances with my credit they didn’t give up on me truly grateful for Dominick help!! Such a great guy!! Also shout out to Jason! Great salesman! Thank you Melloy for helping me check one thing off my list of goals for 2023! 👍🏽 …
A day before my scheduled appt with Nissan I decided to drop my car off... to my surprise they were able to complete the maintenance that was requested that day! Ester and her team did an amazing job with their communication and informing me of the cars status. Work was done and the car sounds and runs so much better!!! Happy new years, thank you!
OMG! I will never buy another car elsewhere! I have bought MANY cars from Melloy, and have always had the BEST service! From Sales and the awesome managers who can make it happen, to the finance guys who are so organized and straight up about the good, the bad and the ugly. They work with you so that you can get your dream car! The paint & body and the service dept do a quick and fabulous job any time I have worked with them. I can Truly say that these folks have become our family friends. All of them, especially Shawn are TRULY EXCEPTIONAL!!!
I felt like I was at the end of my options with my previous truck, as I brought it in for some major repairs. The sales assistant asked if I needed anything and if I needed to see a salesman. I declined being serviced by a salesman and sat back down in the wait room. Within seconds I jumped back up and said, "Yes! I would like to see a salesman!". The salesman arrived almost immediately and narrowed down what I needed in a new vehicle and assisted me in a trade in. I was excited to be approved and to sign paperwork for my new vehicle. Every step of the way, my salesman stuck with me guiding me through the next procedures, answered all my questions and concerns, and got me out of the dealership in less than 2 hours. I really appreciate your great teamwork in helping me find a new vehicle. Exceptional customer service as well. Thank you!
We shopped almost every car lot in ABQ trying to decide what exactly we wanted.....we returned to Melloy for a few reasons: the lifetime warranty is a great feature, and Melloy offers it exclusively to it's customers; Nissan's reputation for quality and reliability sells itself........everybody knows a Nissan will run forever! Finally, and most importantly for us, the thing that brought us back to Melloy were our sales reps....Jason and Michael. After talking with countless sales reps over the course of two weeks time, we realized our outlook was becoming more a feeling of defeat.....except that we kept wanting to go back and see our Nissan guys one more time....we realized that they were the only ones that didn't make us feel rushed, they didn't become hostile towards us for not making a purchase in 20 minutes time or wanting the vehicle they told us we needed....they respected our process and our need for time, and they worked hard to show us everything we wanted to see......most importantly for us was simply that they were NICE!! These two gentlemen made our car buying experience exactly what it should be.....FUN!! We wanted to spend our hard earned money with them!
Now, we know we have a great car; one that we chose, and we feel excited about not having to worry about what will go wrong......we are having a blast spending all of our free time cruising around New Mexico just for the fun of it......thanks for making this purchase a great experience!
CJ was amazing! Help us get the car I loved! The customer service was great and very welcoming. I will be sending people to CJ for a new car.
My salesman Israel"Izzy " was awesome listened to my needs . Was very kind and considerate! Took his time to help me with all my questions and explained how things worked! Found me an awesome vehicle! After feeling a deep sense of never getting what I needed or was happy with the best deal they had!
Melloy Nissan Got it done! I would recommend you to anyone! Thanks again!
I would like to let everyone know that Mike and his team at the Melloy Nissan Service center are the best out there! I'm currently petitioning congress to make them all honorary Saints! This team absolutely saved my family and I when we were in need the most. I don't even kive in NM and I still would drive another 4 hours in the future to trust this team to do a future service on my Nissan. Thank you so much and God bless everyone!
Great customer service. Jeremiah was my salesman he is VERY caring about his clients he also made sure I was informed about the whole process and answered all my questions. I would highly recommend anyone looking for a car to go to Melloy Nissan and ask for Jeremiah.
I was completely satisfied with the service on this first-time visit. I hadn't purchased the vehicle at Melloy, but both Jalein Bowen and Chris Bouldin treated me as if I was a long-time customer. They both answered questions promptly, candidly, and professionally so I knew what I might face. Despite the busy holiday season and the impact of Covid on the service department team, the repair was completed within two business days, much quicker than originally estimated.
Roy Benson and Susan Miller along with Ronnie provided exceptional service. We could not have asked for a better experience in the buying process. Melloy Nissan will be highly recommended to our friends and family here in Lubbock Texas. Thank you.
Dan and Carson Johnson
I brought my car in to have 2 recalls repaired. All the employees were friendly. I was happy they had a shuttle service to bring me home and pick me up when my car was finished. There were complimentary snacks and coffee in the waiting area which was a really nice surprise.
Wonderful service, Izzy was great and PATIENT with my process. He got me taken care of very quickly. We had zero issues or set backs. I'd 100 percent buy again with Izzy and from Melloy Nissan.
Cesar Perez-Castro was a great sales consultant. He thoroughly explained all the features of each vehicle I considered. Ken Engle the finance manager was very efficient in the processing of all the paperwork. I am very pleased with entire experience. I recommend this dealership.
Arnold (sales) and Pete (finance) were so incredibly helpful and patient through the whole process. It was the first time I ever bought a car from a dealership and they were both professional and nice through the whole process. We really appreciated Arnold’s honest feedback. We went in with a bigger SUV on our minds but he listened to our needs and suggested a model we didn’t even think of. I couldn’t be happier!!! Thank you!
Jalen and Mike the service manager, were super nice and provided me a car to drive while they worked on mine. I would not take my car anywhere else.
I was disappointed that I had to pay for another seal on the transfer case, only because they put a new transmission in June. And another seal on the transfer case In September which was no charge. This seal was further up and cost over 2,200. It's a lot of money for me on a limited income.
They were very nice Respectful business place. Told us every step-by-step and did not push. I used to shop at malloy Nissan many many years ago back in the eighties or nineties but I did get a used car and it was for a while. It was back in eighties or nineties. I used car and it lasted me about 13 to 15 years. Malone Nissan is a very good place to get a vehicle use or new.
I've dealt with a lot of dealerships in the past and all they've done was BS me. I appreciate Mark Perez he was honest, very knowledgeable and compassionate to my situation. Even though he couldn't get me into a car (which has nothing to do with him or Nissan) he advised me on what to do to get me on the right track with my credit. I highly recommend him.
One of the best car buying experience’s I’ve had. Nic my salesman was so kind and took his time teaching me all the features my new vehicle has to offer. Nic also helped me find a new insurance agent to lower my vehicle insurance. All the staff that I interacted with were so kind and helpful. Thank you all again for all your help and for getting me into my new 2023 Rogue I absolutely love it!!!
3rd vehicle in 2yr all sold to us by Sal Chavez, and Erick Sales Manager. Great job to both of you for the trade in of the 2019 midnight Titan. An the purchase of a 2021 Pro4x. Straight forward deal no BS. Very pleased with the fair an honest trade in value. Great customer service and understood my needs and exceed my expectations. If any looking to get into a new Nissan definitely recommend Sal Chavez.
I always have a great experience at Melloy Nissan's service department. The representatives are always courteous and they keep me informed about where my vehicles is in the process of service. They were great once again!
Absolutely the best car buying experience I have ever had. Santiago was a delight to work with. He answered all my questions and patiently explained the features and operation of my new rogue. If you are in the market for a new car, and you are on fence about what to buy consider a Nissan and contact Santiago. You'll be glad you did.
The team at Melloy Nissan is phenomenal from sales to finance. Susan helped us find the perfect car to meet all of our needs while Mike and his finance team made the purchase a seamless process. I can’t recommend Melloy Nissan enough.
My experience with Melloy Nissan was the best. My sales person was very nice and helpful. The environment was very good and helping hands everywhere. Best place to shop for a new or used vehicle.
It was a very good experience to trade in my Mazda and get a 2023 Rogue. Everyone was professional and very friendly. Everything went smoothly and I was heading home within 2 1/2 hours.
Thank you for the brand new Nissan Sentra SV. It's a rosewood color, almost a maroon color. My wife and I love it. She loves it because it has heated seats. Compared to our old car, this car is very luxurious. Thank all at Melloy Nissan in helping us get this car. We appreciate you all👍 Larry and Yolanda Hart. …
The sales experience I had was very helpful and very informative. The salesman was very nice and willingly to get me a vehicle. It was time consuming, but was happy at the end of the day with my new purchase. This dealership is welcome to help you get a new vehicle. I recommend them to you!
The owner as well as the entire management team were present when I was handed the keys to my brand new Proto Z. The sales staff all came out one by one to congratulate me on my purchase too. I was so excited going through the delivery process, we set up an additional appointment to review features, as I was afraid I wouldn't remember ANYTHING! Their team went above and beyond for my new purchase.
I just got my 2012 frontier a few months ago. The gentleman that helped me made sure I knew of Nissan amazing deals and offers to help me make the Nissan mine. Will definitely bring my truck back when work needs to be done.
We were looking for a car for our daughter. We met adan and he was awsome and helped us find the car we can afford , fit her needs and what she wanted.
JC helped me find the perfect car for myself this summer. Then on a whim, just three days before Christmas, I decided to purchase a car for my daughter. I called his cell at 8:00 at night and we did all the paperwork over email. The next day over my lunch break I picked up the perfect car for my daughter. No pressure to upsale: I told him what I needed and my price range and he was right on the money.
My vehicle was subject to a recall and needed an oil change. My service advisor, Ester, made this an easy process, and explained everything to me before so i knew what to expect. I always feel like I am in good hands at Melloy Nissan with Ester as my service advisor!
Adon was wonderful showed me everything I needed to know. He wasn’t pushy and he really wanted to get me in something I personally loved. My first time buying a car was amazing 10/10.
Got a beautiful brand new car for a great deal. Everyone that works here is VERY nice and delightfully helpful!!! I never felt pressured or confused about anything. It took a couple hours to get thru paperwork and insurance but that's to be expected. 10/10 would buy another car from these guys.
I brought my truck in early afternoon for oil change and transmission fluid change, of cource they found other problems. We talked about what I needed and agreed on a plan of what to repair . All went well and my truck was ready by the end of day. Communication was good, price was ok.(are you ever happy about price) I will conttiue to service my truck with Malloy!
My sales agent Jeremiah was fantastic to work with. He is very knowledgeable, confident, respectful, and NOT pushy.
The negotiations went smoothly, and entire process felt seamless.
Best customer service ever! Travis Hardy went above and beyond for us and his customer service skills are the best. Definitely recommending it to all my family members!
My service expert Michelle was amazing! Michelle greeted me politely and assisted with all questions and concerns. Michelle, took great care of everything right to the end bring brought me to the cashier and even took me to my car and checked everything again. Great Service! Thanks so much, Melloy Nissan
Mr.A Marques was extremely helpful, knowledgeable and courteous. Financial advisors. Mike P and Juan were very understanding regarding our needs and expectations. Overall it was a positive learning experience.
We had a wonderful experience working with Susan Miller. We appreciated her professional, knowledge, humor, kindness, patience, and understanding. We would definitely recommend her and buy from her again.
I am so fortunate to have found them. The two gentlemen that help me while I was there did there best to get me in my first car they were responsive , communication was above and beyond and so pleasant. True professionals! Highly recommend.
The technician completed the work in a timely manner, diagnosing problems and correcting them. Someone had put the wrong trans fluid in my trans, since corrected the trans shifts perfectly. Scheduling and work was completed by courteous professionals!
Thanks Bob Rebstein
This was one of the most pleasant car-buying experiences I’ve had. Melloy Nissan had the exact truck I wanted, while the salesman was very knowledgeable about Nissan products and focused on my car buying needs.
Michelle was great in helping me choose options and was more than professional. I don't take my vehicle anywhere else in Albuquerque for maintenance. Best service by far!!!
The staff was nice and courteous. Chris was very understanding and helpful. I have been to this dealership for all my car needs for the past 3 years. Will definitely keep coming.
They worked with me to find the right price and helped me the whole way from purchase to insurance.
Excellent work and excellent manner. Everyone was very pleasant.
Friendly and professional staff, they made the process smooth and easy. Paul was so helpful and I am going back to get my second vehicle, they got me on the life warranty!! New and used vehicles, you can’t beat that anywhere else!!!
We got a new Sentra today and worked with Sal, he got us a great deal and made the process smooth from start to finish. He offered us a test drive right away. I appreciate that he was not pushy and tried to sell us a bunch of other stuff to hike up the price. The finance manager Ken explained everything through and through, which I appreciate greatly. Melloy Nissan has the best selection of new cars, we went to two other dealerships in Albuquerque and they only had used cars (the new ones coming in April were already pre-sold). I highly recommend getting your next new car here. Ask for Sal, he’ll get you a good deal!
My experience was great and fast! I traded in an older van during their cash for clunkers and drove off the lot as a first-time buyer in a 2018 Nissan Murano 😍 thank you guys for your help thru the process! …
I only take my vehicles to Melloy Nissan. Brian Dau always takes very good care of my service needs. I always recommend Melloy Nissan to my friends and family because I trust their competence and professionalism when it comes to safety on the road.
Brian was great and kept me updated along the process. Took a lot longer than expected. Overall good experience with a great team.
Thank you so much, I had a great experience purchasing my vehicle. Isreal Perez was amazing, respectful, and understanding. He explained every detail, Thank You 😊 …
Best experience
This is my second Frontier from Melloy
My salesman Mercedes was professional, knowledgeable
Helpful.
As well as the whole crew.
Thank you Jamie
I had a great experience at melloy Nissan there really helpful nd try to help u out specially my sales man derrick reyes he was really nice understanding and he took care of us til the end of us leaving with our new car. I'd recommend melloy Nissan to everyone that looking for a new car or a trade in thank u guys for getting my dream car ur awesome derrick reyes
The service advisor explained the issue of my battery and I chose to have the battery replaced. Everyone was courteous and friendly, I felt I was appreciated for being a customer.
J.C has sold us two vehicles. He was always professional and courteous. We will definitely be back to buy a third vehicle. Thank you, Melloy Nissan!
I'm a travel RN going across country and was in a bad predicament with finding a dealership that 1 had the part I needed and 2 would be willing to put it in the same day. The service department at Melloy Nissan in Albuquerque was so helpful and went out of their way to make sure I was taken care of... thanks again!
Very awesome dealership... really helpful to me and my husband. Our sales consultant Santiago Reyes was very very helpful I recommend him for help in purchasing a vehicle. Thank you so much. Melloy Nissan.☺️
I had a fantastic experience with Ester. She was amazing and kept me in the loop with everything going on. It was a priority to get ny car fixed and back to me asap durle to me needing my car for work and she exceeded my expectations. She was very professional and was great at her job. Thank you! I give my overall experiance a 15 out of 10.
Thank you.
Patrick Paasche
CJ was a pleasure to work with. He made the whole experience easy. We came in with a newborn baby, knew what car we wanted and CJ made it happen. He treated us like friends and we will definitely be back to him.
Incredible, absolutely amazing I am so happy with the Salesman Chris and the process. Made the whole experience very simple and delightful!! Definitely recommend!!!!!
Susan Miller knew exactly what the best vehicle would be for me! She listened to my likes and dislikes and made it all happen. Thanks Susan and Melloy!
Was a Great experience JC, Jed and Ronnie were very helpful. Everyone was awesome will definitely be going back to them.
Went in to get my car serviced it was quick and easy , Edgar the employee helping me was great at informing me of every detail I've been a nissan customer for about 10 years and by far he is the best at providing customer service👌 overall great team Melloy Nissan thank you for making customers feel welcomed ! …
We were able the get into a great car with the help of Alvin he was very helpful and patient and took the time to answer any questions we may have had
Mike Anderson and the team always take care of my family’s service needs! Eric and Shawn (sales management) always take care of us when it’s time to buy. Will never shop or service anywhere else.
Simply amazing people. Walk in to see the new Altimas and they helped me trade in my old vehicle and find the best price so I could drive the Altima I liked.
Staff was great selection was good our salesman Adan was perfect he had a lot of information he answered every question I had and he is a big reason we bought our vechile here
Thank you
Adan
I bought a car from Melloy Nissan about 5 months ago and yesterday took my middle daughter to buy a car, originally we thought she would get a used one because she didn't have any credit BUT Leroy was amazing!! He helped us through the whole process, even when my daughter didn't like the color of the car they had for her. He found the color she wanted and got the deal finalized. Every employee I've ever had contact with at Nissan has been amazing. We will definitely be back when it is time to trade in.
Prayers for the people at Melloy Nisson who have been so helpful on this new journey and have continued to show the support for their customers
Thank you ☺️
Dominic was very helpful into getting me a brand new car very happy with this service that I got and with the car I drove away with
I decided to trade in my sentra and chose melloy nissan. From the start Ruben hernandez was very helpful and made my visit a very pleasant one, he showed me the cars gave good information and I believe did all he could to help me get my new car! Amy was very helpful in the end with all the final touches and information needed to enjoy my new car. Pete Sanches has been a great help getting all the finish paper work done with no stress. Thank you everyone at the mellow nissan dealership! And most of all thank you Ruben!!
My sales rep was Dominic. He was a sweet, respectful young gentleman that was persistent to get me into a new vehicle, he did just that with the assistance of Jason the sales manager. I'd have to say it was a great experience all together. Most of the sales men and women were very friendly.
I had a great experience with Melloy Nissan. Everyone was nice and helpful. I would definitely recommend if you're looking to get a car.
Chris was very knowledgeable on what was being done and soothed my nerves as to what was
being done to my truck. He answered all my questions I will definitely use your shop for service. Thank You!
Chris was great. Worked with the team to get my truck back to me same day after completing time consuming warranty work. Appreciate the effort!
Also, they have Starbucks coffee in lounge. Bonus!
My experience was great thanks to Chris at the Service department. I had received a wrong diagnostics of my vehicle at another mechanics and Chris and his service team were able to find the real problem and were able to fix the real problem in just a few days. This was an amazing experience and Chris always kept me updated on what was being done to my vehicle.
Everyone did everything they could to find a car that was the right fit for me and my price range.
It was excellent! Beyond my expectations! Izze Gambino , the service manager was charming, knowledgeable and provided the best customer service ever. My prior adviser Brian Dau was also excellent! Dealt with him for many years. I highly recommend Melloy Nissan👌👌👍❤️ …
Awesome people to work with- in every department! Cesar helped us get not only a great truck but a great deal as well. Thank you Melloy for an enjoyable day with fair prices and a fair trade in.
Went there for a recall. And was expecting to be there most of the day. They told me that they would have my vehicle, most of the day. I had an 730 appt and was out of there by 10am. I was so surprised and happy to not be there all day. So thank you Nissan.
I had been needing a truck for a while. The service advisor Alex was wonderful! He was knowledgeable about the inventory they had and was even more knowledgeable about the truck he showed me. I told him what I wanted and he helped me get just what I asked for! No heavy sales pressure and the deal was done in about an hour! Quick, friendly service! Everyone I dealt with were just amazing and wonderful! Thank you Melloy Nissan!! You team is second to none!
Extremely positive experience, I recommend Melloy Nissan to anyone needing a vehicle, and have. I brought my friend in and helped him purchase a Juke which he loves.
Susan Miller did a great job in helping us find the right deal, thank you! Fast, easy and not like most dealerships, here you leave with a smile!
Santiago and Adan were very patient and knowledge! Very pleasant experience. Pete the finance manager is always very pleasant and professional.
was not expecting to leave with a brand new Altima VC-Turbo today but Jeremiah made a great a deal with me I couldn’t refuse. The transaction was smooth and fast.
We all know how hard it is to pick a car these days! They say it's the second best financing we do other than a house. Your team was very efficient because I was already pre-approved all I had to do was pick a car and 99% of my time spent there was signing paperwork! Nic hussled in the heat for hours, and Ken got the paperwork done!! Drop the mic! Thx!
It was great from the beginning to end from web intake to the sales person Jeremiah to the financial person Pete I think all 5 🌟 all the way
THANK YOU
CHARLES BROWN …
My wife and I went to Melloy to test drive a Rogue for comparison to similar models from other manufacturers. Michael Maestas worked with us over two days to find a new car that met all our requirements at a reasonable price.
It was my very first time at the dealership and I was blown away by Izze’s energy, openness and desire to provide top notch service. He was very authentic and because of that I will be using Melloy for my future Nissan needs!
Cesar was great. He was willing to walk me through everything and test drive any vehicle I was interested in. Jason was easy to work with and made the whole process as painless as possible. We’ll be buying from these guys in the future
We will always return to purchase Cars/trucks from Melloy Nissan No Nonsense no pressure always a present visit! Our sells Guys CJ And Izzy, Matt And Jorden the sells managers very friendly very knowledgeable asked us what we were looking for monthly payment ,price range, they got us where we needed to be we were in and out in no time Our son is home on leave from Fort Campbell Kentucky for the holidays first thing he did was go purchase a Vehicle from Melloy’s Team! Me my Wife, Daughter and Son all purchased cars from Melloy Nissan highly recommend if your in the Market stop in!
Exceeded my expectations. Izzy, my service rep, was excellent, very professional and made sure I was satisfied. Everyone in the service department were very friendly and helpful!
Jailen Bowen was fantastic, put me at ease. He kept me updated. I did not have to call him he called me. Also the driver ( Benito) was kind and considerate. The mechanic this time did a good job as far as I can tell. My car was fixed the first time this time, the experience was 100% better than last time. Jailen and the team deserves a gold star.
Great Service! They Worked With My Father and I When We Hit Rock Bottom Over New Years Weekend. Thank You To Cj, John and Pete.
I always have a smooth experience when I bring my truck in for repair work. The department is east to work with.
Easy by far. Sharon Miller is the best salesperson I've met. Thanks Sharon.
Dealership always helps client with their needs. They have knowledgeable salesmen and they will help you find anything you are looking for according with your expectations.
I recommend 100% Melloy Nissan.
The total experience was awesome. Thank you to Martin and the rest of the staff! A 5 Star team. Very happy and pleased! Forever grateful!
Melloy Nissan is the place to buy a car if you want great service. Susan Miller is the most detail oriented sales person I have met.
Everyone did an excellent job on showing us and getting what we were looking for to buy. They were very knowledgeable about the features on the vehicle.
The customer service was excellent and the agent went way beyond to get us this vehicle all the staff that was involved in trying to get us the best deal went far and beyond there customer service was excellent.
What an Amazing Experience!!!!
Jason Taylor- Sales Manager,
Arman Pannah - Sales Consultant,
Pete Sanchez - Finance Manager and I can’t forget
Sara who reached out to me and invited me in. Right from the start The Melloy Nissan Family took care of me and I would like to Thank the Melloy Nissan Family for making my Day!!! They did it WOW!!!
This is the place to go!!!!!
Always great customer service- just purchased our 4th vehicle from this dealership. Service department is always friendly and everyone is courteous and helpful. Makes buying a vehicle easy from the time you drive into the lot until you drive off.
I had a good experience since my service was done in agreeable time. The reception was good and the staff are friendly and curteous.
Thank you Derrick for your friendliness and experise! Thank you Michael in finance for your professionalism and courtesy. Would highly recommend!
Took 2 times but I finally got a new car 🚙 payments and interest were a lot higher than I wanted …
It was fast, knowledgeable, and friendly; and I felt like everything would be taken care of correctly! It has been a really long time since I have seen any team be as engaged and glad to help - to such an extraordinary degree. They totally stood out in the best possible way!
Travis was awesome. Made me feel totally comfortable and was not pushy or impatient. Salesmen and saleswomen were all friendly and welcoming and Pete in financing was great. Super friendly and and very helpful and with getting the right payment plan. Overall an awesome experience.
Knowledgeable and friendly sales staff. Easiest car buying I've ever had.
I was pleased with the service to my car but I was expecting to have my car washed & cleaned which I requested and I did not receive it cleaned.
We just purchased a new car and we love it! Everyone we worked with were very knowledgeable and friendly. Alvin Marquez was our salesperson and went out of his way to make sure we were happy.
Brought my daughters Rogue in to be serviced and checked out before we drive it across country. Ester and Izze helped me and were fantastic. Service was completed quickly and I was on my way. Thank you for a great experience.
Alex is a good family man with a pure heart. No pressure just facts. Didn't waste my time told me reality and was able to get me in a car. Can't ask for better service than that.
I had a great experience with Jailen!! He was very professional, clear in his communication, and told me exactly what I needed to know to make a decision about whether or not to get my brakes fixed. I told him and I asked to pass the message on to management it was because of him and how honest I felt he was with me that I have now become a loyal customer of Melloy. I did not feel like I was getting any BS, unlike at other places (unReliable) that wanted to charge me $150 "just to look at my car" because it "will take an HOUR to diagnose it". (Oh, puh-leez.... )
Service department did a great job with the need of my vehicle.
As always, excellent experience. Santiago and the entire Melloy team are superb partners when it comes to purchasing a vehicle.
Izzy is the man! He’s always friendly, cheerful, and on top of things and provides excellent customer service the many years we’ve been servicing our vehicles at Melloy!
We always leave with a great experience thanks to Izzy and the team!
Only thing was I never was able to get a ride home wile my car got worked on. I was there most of time from 8 in the morning till 5 in the evening!!
Very respectful and helpful 10/10
Recommend him to anyone who would want to buy a car Alvin Marquez he will help find what your looking for
I've worked for Nissan so I understand how excellent the service is. Nothing but good things to say. Great staff, great service.
Wanted to get a brand new car but unfortunately didn't qualify for it but they helped me find a used car in my budget and im so happy with what I got. Thank you guys so much
Adan Perez has very good customer service and very helpful with everything in us buying our car. Come and see him and ask for him
I have been a loyal customer here since 2017 and love my Titan XD. I had a bad experience last year involving customer service for a collision repair (not related to the Service Dept.). Anyway I had to take my truck in for some routine service and to replace a piece of trim due to the work done last year. Jed Glaser, the service adviser, got me in and went over and above with the repairs and maintenance items. I had some additional items I wanted to have checked, like an oil leak. I was right at the end of my warranty, but Jed took care of what would have been an expensive job of replacing an oil pan and covered it under warranty. Both Jed and Mike Anderson, the service manager are great people to work with. After the collision repair experience, the Service Dept. went over and above expectations to make it right, even a year later.
Our saleswoman was awesome , she was sweet and had great customer service.
Very helpful, I was greeted with respect and greeted like I was important. I felt very comfortable with my dealer and he made me have confidence in my purchase and confidence about buying a vehicle. So happy with my kicks. Thank you so much Melloy Nissan.
Everyone was exceptionally nice and professional. I will return for our next vehicle Thank you
Malik and Izzy were awesome. Super fun experience.
Jesus Gonzales was a great salesman and everyone else who helped us get our awesome new Pathfinder!!!
Izzy and Don were very helpful. They weren't pushy. They listened to what I wanted and found a vehicle to fit me. It didnt take a long time either! I'm happy with the sales dept and I'll be recommending them to friends!
Did not think it could happen but it did drove out of parking lot on cloud nine, Greatest Sales Rep, Derrick Reyes.
The only reason I'll ever buy a car from Malloy Nissan is because of Ester. I know she works in the service department but she got stuff done and always keeping in contact with me and the only place I'll get my car worked on as long as she is there
They were so helpful. Definitely worked with me to get where I needed it to be and so friendly here.
It was nice to know that some of the people that are still there knew that we have been there before and the salesperson Susan has sold us a car before which is a good salesman a good person.
The sales man was awesome Adan had my back I said what I wanted and he came through for me I would recommend him all day, he tells you straight up. Thank you so much for the service you provided to me and my family 😊 …
Excellent sales experience with Susan Miller, couldn't ask for a better sales person!
Very information , reassuring and kind service. Workers seemed like they enjoyed their job and what they do.
They went above and beyond to help us purchase our new vehicle. They went step by step to explain everything and make it as easy as possible for us.
The service lady I spoke with Mrs. AmRhien was amazing she helped get me a service appointment as soon as I needed. I was having a hard time that day and by the end of our conversation I was smiling😁 plus I had everything setup to get my car completely serviced. I can tell she loves her job and is very helpful. Thanks Mrs. AmRhein keep up the amazing work!👏👍😀
Safiya was a great help she got us into a brand new car super fast she was amazing
Travis Hardy was my sales person. He provided outstanding customer service, is always responsive; so much so that he came in on his day off to accommodate my schedule!
Thank you Susan!! Susan was absolutely wonderful and made getting into my first new car super easy and stress free.
Service department is the best. Have been using them for many years and always professional and gets everything done right. Buying a car is a different story.
Great customer service from the whole team at Melloy Nissan. I let them know what my needs were and they excelled. Went home with a Nissan Rogue.
Did a great job with oil leak, tightened the oil filter and out the door quick on a busy day for them. No charge!
Such respectful staff, I am 75 years young and was treated with such prompt and kind service. Brian kept me informed. Cashier was very friendly. Was greeted by other staff in Service area. This is my 3rd car with Melloy Nissan. Will not go anywhere else. Had ride back home and back to pick up my car. Tevin very nice person and safe driver.
It was an excellent experience. No pressure sale. Salesman. Adrien was knowledgeable about the vehicle and was able to answer all questions. Financing was smooth and was ready to go as soon as we were ready to purchase the vehicle.
Never felt so comfortable getting my car towed to a dealership 3 days prior to repairs. Everyone made it easy to make sure my car was taken care of! Specifically Jed, he answered all my questions and made sure I felt at ease when it came to making sure my car was going to be ok and also gave me some advice on the way out! Thank you thank you thank you!
Alex and everyone at the dealership were amazing! They answered all my questions, walked me step by step thru all the paperwork and got me into an AMAZING 2022 ROGUE!!! Hands down the BEST experience I've ever had when purchasing a vehicle. With their superior service, the have gained me as a lifetime customer! GREAT JOB EVERYONE!!!
Wonderful experience. The whole Melloy Nissan team was polite, respectful and responsive to our questions and requests. The last 2 dealerships we dealt with treated us terribly after the sale. We have purchased several vehicles from Melloy Nissan and had them serviced there too. The whole team are great to deal with.
The sales rep Mel was the best. He made sure that my shopping experience was everything I hoped for. He was very knowledgeable of the vehicle I chose and cut no corners when making sure that I would be happy with my purchase, while insuring I understood the details of my paperwork. Ronnie in the financial department was exceptional as well. Very caring and made sure I was making the best financial choices for my new vehicle. Justin in internet services was a pleasure to meet. I met and was greeted by kind and caring people, which goes a long way with making the shopping and purchasing experience go smoothly. Big thumbs up to Melloy for providing outstanding service to the customer! Thank you again I’m very happy with my purchase. Have a merry and safe Christmas season 🤗🎄
I like that salesmen approached us n parking lot for questions. Allowed us to test drive car before purchased.
There is no need to write a novel...however, this service is on a whole other level...depends how you approach these wonderful people. First off shout out to Clarence! This man works for his money, his customers! R.E.S.P.E.C.T!!! If you need a good car and help with credit reassurance...work with this company you won't go wrong. We've bought 2 cars from Melloy Nissan and not 1 problem has occurd. They strive to get you what you need. If I could give 100 stars I would. Get yourself a Clarence and get yourself a good car. You'll be glad you did
Santiago was great. I went in thinking I wanted an Armada. Based on my preferences and features he suggested my pathfinder. There was no pressure to buy no pressure to find something. The whole process was smooth. I was in and out of the dealership within 2 hours. They worked very quickly to make sure I met a time constraint I had. All around a great experience. 10/10 would recommend.
Just bought a new car through Nissan Melloy! CJ was AWESOME!!! Couldn’t have asked for a better experience
Shopping for a used truck to haul a 5th wheel for days with little hope that Melloy Nissan was going to be any more fruitful than the other 10 places we’d visited…Thankfully we were wrong! Xavier, the new guy, greeted us with a quiet respect and made us feel comfortable stopping. Adan listened to my list of must haves, price range, and general concerns about about being taken advantage of…a single woman shopping for a truck. The options to purchase were limited but with the time Adan and Xavier spent discussing every detail and explaining everything that came on the actual vehicle and how it would improve my cross country adventures was amazing. I would be remiss in my review if I didn’t mention how Matt’s flexibility in meeting my budget was exceptional! The service at this location even made the paperwork easy, thanks to Ronnie! I would recommend working with this stellar team of professionals to anyone needing to purchase a good used vehicle. It doesn’t hurt that I was also an amazing customer to work with! ;)
Interacted with three people, all of them very friendly. Got great service for a relatively minor purchase (bought my Murano at lease end). Excellent percentage rate. Even washed my car without requesting it. Nothing but praise.
Adan took good care of us made sure we left happy. Amazing service👏🏽 …
The service dept crew gives excellent customer service. They are helpful and polite. They did the job well. This is rare nowadays. It seems that not too many businesses care about customer service skills anymore. Thanks for the 5-star service!
I have had the best experience with Melloy! I had a rogue that was totaled and because of the market, was unable to purchase another immediately. I opted to purchase a Frontier truck. After a few days, I decided the truck was not for me. I came back to Melloy and it turns out that a rogue is coming in a week. The staff, especially, Adrean Sanchez was unbelievably awesome! I feel like they really care about the consumer here at Melloy Nissan.
Enjoyed working with Susan M. Other people were proficient in their responsibilities also.
Very smooth transaction.
Dealer had only used Rogues on the lot but had received 2 new vehicles the night before. They had not be prepped for display but my sales man, Alex Millares brought one out and did a quick cleanup to remove the protective covering so that we could drive the vehicle.
We discussed a number of features on the vehicle while my wife drove since this was going to be hers.
I asked for the pricing details and it met our goal.
We started the purchase process and went over additional items adding mainly an extended 10 year 100,000 mile bumber to bumper warranty.
While we took care of the paper work our salesman had the vehicle prepped for delivery.
This is our second vehicle from this dealership and we have always been treated well.
James Martin
I was recently in a major car accident, my poor little Nissan Versa was totaled after being T-Boned by a Semi running the red light. Jeremiah and Shannon helped me get the best deal for a new Rogue! I appreciated the time and dedication they took to make sure a loyal customer was helped, even if it did take a little haggling .
Had a great experience at this dealership in Albuquerque. The people were attentive and helpful. Made the experience so easy. Had a wonderful time. I love my new Nissan Sentra!!!!
Susan Miller was an excellent guide and helped me get into exactly the car I wanted. She answered all my questions, and was exceptionally helpful. Great experience buying my first new car!
Wonderful! Such a friendly experience - we felt well attended to, and are now Nissan fans for life!
A great experience top to bottom. I paid MSRP with no markup and they did not push the aftermarket plans or add-on accessories too heavily. Susan Miller is great, she got me into a cancelled pre-order on an impossible to get new Nissan Leaf.
Went and test drove the Camero and within 2 hours I bought the car and was on my way. One of the best experiences I've had buying a car. Sal is the best car salesman I've ever had. Thank you to everyone at Melloy Nissan, I would definitely recommend them to everyone.
As always we received the exceptional service we always have from the wonderful staff. Jason Taylor was Awsome and helped us locate exactly what we wanted. Eric and Ken made the deal and financing as easy as a snap. Again I cannot recommend this team and dealership to all who need their help. Just AWSOME!!!!
As persistent as they were which I didn't like they did seem to work hard on getting me a ok payment.
Mr. Clarence "CJ" Chavez greeted us immediately and had us test driving a new beautiful blue Sentra SR that was on the lot for only a few days. CJ was very helpful and knowledgeable; making us feel comfortable with our experience at Melloy Nissan.
CJ was polite, respectful, and responsive to our questions and requests. We will definitely be back when it is time to trade-in.
We just drove away in a beautiful 2018 Nissan. Shout out to all the awesome staff: David Melloy, we loved buying our 2nd Nissan as your 2nd sale! The transition from Master Mechanic to Sales appeared seamless to us! Issac, Bruce, Pete, thank you so much. Roy Benson, you made my mom's day! Thank you Joe Melloy for stopping and saying hello to us! These wonderful people made buying a car on hot June day really cool! Thanks for all the bottled water and helping us stay hydrated!
We have appreciated the service department and Brian Dau for many years, as they have taken great care of our first Nissan. Looks like we will return with both of our Nissan's now!
Walked into Melloy Nissan on Lomas on a Friday afternoon and a couple hours later left in a used vehicle for a great deal. Mel Bray was our salesman. Best we’ve dealt with for any of our vehicles we’ve purchased from any dealership. Very attentive and caring. Actually worked FOR us to get us the best deal and experience. Asked us what our needs were and then met them or better. Highly recommend
Went to Nissan because I've always liked Nissan cars. Spike with a very nice young man named Jared. He listened to what I wanted, showed me several different options then we went for a test drive. Loved the 2021 Rogue Sport. We went in he helped me get everything started and stuck with me through all of it. First time I bought a car without it being an all day process. Everyone a Melloy Nissan was very friendly and helpful. If I ever need another car I will definitely go back to them. Wonderful service.
Jed Glaser was awesome to work with. Was very concerned and easy to work with!!!
Mike has some great people working in the Service Department. Everyone is so friendly when I drop off/pick up my vehicles. I am grateful Jed is there for me to leave my vehicle in his hands. I am a 'road warrior' so I really need the additional attention and help to keep my vehicle safe and on the road. Jed and the mechanics behind the scenes have allowed me some peace of mind as I drive 3,000+ miles a month.
I was helped by Sarah, Dominique, and Ken. They were all very attentive. Genuinely a great experience! I got a BETTER car than I originally went in for. It’s so difficult to find Manual cars these days, that I was ready to settle for an automatic. Dominique, however, showed me a ‘15 Camaro with ONLY about 20k miles!! I didn’t even have to browse through their extensive inventory! GREAT EXPERIENCE!
New tires - Michael took care of my tires izzzy picked up my car and I didn’t miss any work or part of my day . They made sure took care of
Come see Susan Miller for any type of vehicle she’s the best out in the southwest located on Lomas. Best customer service with no obligations just great service n great attitude
Salesman Sal and the Finance team was easy to work with. Emailed my info in they had the deal worked before I even arrived. Had me in and out in under and hour. 100% great communication and team work. Highly recommended.
Brian in service took good care of me and my car, thank you!
Today was exciting. The staff at Melloy Nissan were great. They worked with me in getting me into a new car. It was a relief because I don't have to worry to much about repairs. They treated me with courtesy and respect. I am glad for the help and I got the vehicle I wanted. Thank you for all your help.
The bottom line is, we think we got a good deal. We walked away with a new vehicle, did not feel pressured or remorse in our decision. Marty was polite, respectful and professional.
Once I was able to get a hold of person and give them my phone number they called me for every update.
Our experience with Melloy Nissan was excellent. We were going there to Melloy Nissan to ask for truck's estimate for service and lurked in with Salesman.
Roy the general manager has always gone above and beyond to help us! I will never shop elsewhere for a car for myself. We have been upside down a lot of times and he always gets us out of it! I appreciate his effort and hard work!
My salesman Isreal Perez was absolutely amazing! He was super helpful, patient, and super friendly. He made that whole experience easy especially because it was my first time at a car lot alone. He made sure he explained things clear and it was easy to understand. Overall it was a good first time experience thanks to Israel Perez. Highly recommended.
Had front brakes and rotors replaced. Dropped car off without appointment. Parts were ordered the same day. Parts were delivered the next day and work was done before noon. Very fast turn around. Also price was half that of Brake Masters. All in all a great experience. Chris was so helpful and very professional. Would definitely use Malloy service again.
The service rep Cameron was alert and present to my needs. Was not just another robot going through the motions, was genuine and very helpful. Made sure I was aware of cost also.
MELLOY NISSAN WAS GREAT AND THE PERSON THAT HELPED US IS EVEN BETTER (CESAR PEREZ-CASTRO) THANK YOU
We had a great experience with Michael Maestas , Sales Consultant. He was so patient; we never felt pressured, his only concern was that we make sure it is what we want and be happy with,!which we are so happy with our purchase! Thank you did much Michael; we would definitely send you referrals on any opportunity.
I was never advised of additional maintenance until an email received two days later. All work I requested was not done when I picked up the vehicle, when I pointed it out to the tech, he immediately offered a car wash and had the additional repair completed.
I had purchased a prepaid package deal but I received a text advising me that I owed money, I paid it but when I went to the service desk I asked why I was charged a fee, since I had already prepaid ( repair order #568944,) I was advised that I had erroneously been charged and a refund (which has not been credited to my bank account) would be issued. Please advise.
There are some really great folks at Melloy Nissan. We just purchased our second and third vehicle from Melloy and they are great!!
CJ deserves extra kudos; he went above and beyond and has great customer service skills!
Couldn’t be happier! Highly recommended.
Esther always provides an exceptional service. She truly cares about her customers and I feel safe knowing my Nissan car is in good hands with Esther. Thank you Esther!.
The team at Melloy Nissan have made the purchase of my last 3 cars enjoyable and easy. Santiago, our salesman worked diligently to make my kid's dream car come true 👍 …
Ok so I want to say thank you to Melloy for making things right for me and my family! Adan was 100 percent on all of his help. He was honest helpful very much especially with my mother. He made sure we were comfortable with everything. Thank Adan very much and thank you Melloy.
Great place to buy a car, sales and finance people were very nice and attentive, filled out needs, no pressure, no haggling. Very pleasant experience. In and out of there in no time. Highly recommend.
Awesome worker’s very knowledgeable. This company will have a customer for life. I highly recommend this place to anyone looking to buy a vehicle. Thank you Melloy Nissan for my new 2022 Nissan Altima I love ❤️ it.
I went to Melloy Nissan after my car was stolen and they made an otherwise stressful process fast and easy. I was in and out with my new truck in about 3 hours! I would highly recommend them. Special thanks to Susan Miller who made my truck buying experience fun!
Everyone who helped me did great. Alvin, my sales rep is a sharp, professional kid who wasn't pushy and answered all my questions. Management, finance, everybody did a good job. Wish there was room to haggle more but things being what they are now I realize it's not the market for it
On Saturday, January 8, 2022 I visited Melloy Nissan on 7707 Lomas NE * ABQ * NM * 87110, my sales person was Santiago Reyes. Santiago went above and beyond to make sure that I left in the vehicle I had chosen, upon arrival he listened to my wants in a vehicles and then steered me towards a vehicle that would fit those needs. Santiago was courteous, friendly, knowledgeable and professional. At the end of the day I was able to drive away with my vehicle. I was very pleased with my experience with Santiago as well as the whole Melloy Nissan crew.
Everyone at Melloy Nissan were very professional and friendly. Jason our sales representative took care of our immediate needs. He listened to our questions and access throughout the whole processing of trading and buying a new vehicle. This is the third vehicle at this location and we will return here as we believe in the services provided and the friendly environment, we are loyal customers and will not go any where else.
Mr. Lopez was very pleasant, very knowledgeable about the car business. Very professional with a little wit, which made the purchase a lot more pleasant. Mr. Sanchez was very helpful and also very knowledgeable, explained every aspect of what was being purchased and why it was needed. They were both concerned about our needs! Excellent service! The young lady that gave us the tour of our new car (sorry forgot her name)was also very knowledgeable and pleasant.
Ted Saavedra.
I was immediately greeted upon getting out of my car. Susan listened to what I wanted and never made me feel pressured to "buy-up" features that I didn't need. A wonderful car buying experience from beginning to end.
Mel helped us get into the exact car we wanted and really worked with us to get us a great deal. We felt truly taken care of by him and the rest of the team at Melloy. Juan was really great with helping us as well! Great experience buying a new car.
I had a great experience purchasing my Nissan Rouge. Leroy was an amazing salesman and he worked so hard to get me what I needed and wanted. Dealerships were never my thing as I had purchased a Jeep off of a bigger dealership and I had an awful experience with customer service and services, here at Melloy the customer service is phenomenal and they were not at all pushy to make a sale like most dealerships. After Friday 7/30 I will definitely be recommending Melloy and Leroy to everyone looking for a vehicle.
Melloy Nissan made the whole process so easy! They were super helpful, friendly abs attentive. Will highly recommend them to friends, family and everyone!
Jailen was great! He made me feel like I was his only customer, and to me, that's the mark of a superb employee. When he came to tell me the work was done, he explained what they did.
With a broken ankle and in a boot using a walker, Jailen was kind, helpful, patient, and understanding. He was also knowledgeable and extremely good at his job.
Chris was very helpful and communicated everything very well with me. He made sure to double check with me before doing anything and gave me calls with updates as well!
Everyone was super helpful here! They respected my price range that I had given them,and worked with me to find a vehicle that I was happy with. Highly recommend checking them out. FYI Jason and Matt were awesome!
I like to recognize Eric Zisman for helping me getting a car. He is very friendly and nice. Mel Bray was good too but sometimes leave me in the dark. I had to keep calling to see what is happening.
I went in to get the oil changed and the tires rotated, and it didn't take very long to get it completed
I would recommend Melloy Nissan to everyone The sale rep i worked with was Mel He is the best sales representative that I have came across in a long time. He took his time to make sure my needs for the car I wanted was met without any hesitation HE IS THE BEST
I was in a rough situation with my car before talking with Susan Miller. My previous experience buying a car had not gone well. I was lost and didn’t know how to get out. Susan was amazing with her help! She has exceeded her duty and totally made me feel comfortable, happy, and like family would. I will tell everyone I know about the incredible service from Melloy and the awesome staff you have there with Susan, Lahney, and Aimee.
We had an absolutely outstanding experience in every way, Leroy who was our Sales Consultant and he was fantastic. In fact everyone that we came in contact with was absolutely top-notch from Shannon the Sales Manager to Ken the Financial expert and the individual who walked me through all of the vehicle's features at the end of the process. I'm sorry I can't remember her name but she was extremely helpful and informative. The entire experience was absolutely fantastic in every way. Melloy Nissan is highly recommended by me!
I received a letter advertising Melloy Nissan. We were always hesitant to go there. We thought our credit score had to be perfect to get an approval. We hear great reviews and Nissan have great quality vehicles. When we arrived, our sales person Dominic was very pleasant, helpful and very respectful. After we submitted our application, within minutes we received great news. As usual, paperwork takes time and hours later we drove off the lot with a brand new 2021 vehicle. Thank you guys, we love the vehicle and looking forward to any future business transactions.
I took my Pathfinder in for general maintenance and it's 15,000 mile service.
Afterwards, my right front tire said it was low on pressure so I took it back and they found nothing wrong with the tire and simply had to put more air into it.
I was in a hurry so they got the car in pretty much right away and I was out in about a half an hour.
I had a concern about the spare tire on my 2014 Nissan Rogue and asked for a return call from the service manager. Mike Anderson called me back the same day, and asked me to bring the car by the dealership so he could check all the tires, as well as the spare. He personally drove my car with the spare on and alleviated my safety concern. He was very professional, knowledgeable and, more than anything, willing to take his time to help me. This was after repeated attempts to talk with another Nissan dealer in town and never getting a call back. Hats off to Mike Anderson and the Melloy dealership. Customer service is alive and well there and I'm grateful for his help! If I buy another Nissan, I'll go to Melloy!
Our Sales Rep Izzy was great, really worked with us , he even found us a blue Rogue. Lonny was wonderful as well he helped us with all of the forms etc that needed to be done. Both of them had to stay very late because we were unable to go look at cars until after 7pm and we really appreciate that they were not only willing to stay so late but cheerful as well.
Our salesman, Alvin, was very helpful and knowledgeable. He is new to the job, but he was very professional and customer oriented. He knew everything about the vehicles and was able to answer all my questions. I enjoyed my experience. I purchased a new 2002 Frontier, and so far, I am very pleased with my purchase.
This location and team is amazing! Made it quick and simple
Izzy your service technician was very professional and polite. He was very personable. I asked him about tire pressure & he checked & filled my tires also telling me that in winter they need more air & summer months I should let some air out.
The waiting area was clean , quiet and comfortable. I was in & out in less than an hour
I have always had wonderful experiences with Melloy Nissan
This is the fifth car that I have bought from Melloy Nissan over the years because of the excellent car buying experience that Malloy provides. Sales, finance, parts and service have never let me down. Alex Millares did an outstanding job in finding the right car that fit my budget and what I desired in a new car. The Kicks SR is perfect for me!
Had a fantastic experience. Sales personnel were awesome. Especially Israel and Jack would recommend them to all my family and friends looking to purchase a vehicle.
Very pleased to have purchased a 2021 Altima. Chris was very helpful.
I had a wonderful experience with Melloy Nissan! Everyone was so friendly. Justin was helpful on the phone, Izzy was phenomenal assisting me with test driving and learning about my new Rogue, and the finance guy was super fast!
Quick drop off, quick pick up. Love the pay on line, no wait in line. Thank you for the great service.
We were recommended to Melloy Nissan by my aunt she told us Roy would take great care of us and he sure did. Susan Miller was very knowledgeable, honest, and transparent with us. We walked out with a great deal on a brand new car and I know I made the right decision and Mellony Nissan will take care of us in the future. We will definitely be coming back to purchase more cars from Roy and Susan. We are customers for life. If you are looking to buy a new car definitely go to Melloy Nissan you will not be disappointed 😊♥️
Brian was very helpful through the process. Was driving from Tennessee to California in relocating and the transmission went out. The work that was done it seems to be great. Driving better than it was before. I thank Brian and the team for taking time to do the repairs even though they were short on people. I give the service team a 10 out of 10. Thank for all of your help and assistance in getting my car back kn the road.
My experience with Melloy Nissan was incredible and I give 100% credit and working with Susan Miller. She is incredible, treats you with respect, and is honest as people come! Her team also made it a comfortable and enjoyable experience to make the purchase. I highly recommend business with Melloy Nissan. I really like my new car and I'm pleased with not only the experience with the quality of the vehicle.
Awesome service!! From sales to finance! I definitely recommend to purchase a vehicle from Melloy Nissan!!!
Today I bought a new 2021 Nissan Kicks SR at Melloy Nissan. This is the second car I have bought at the dealership. In both instances, I was treated with great courtesy by the entire staff. My sales person, Susan Miller, was very professional, very helpful and very courteous, As were the financing people and Aimee Pena, who showed me how to use the many features of my new car. I am very pleased with both the price I paid for the car and the amount I was given for my trade-in.
Alvin was truly great. He was very attentive and answered all questions and truly has been the best car salesman I have ever had. Overall experience here with staff was friendly and very helpful.
Sarah, Izzy and his sales manager was very helpful in helping me find the right vehicle to meet my financial needs. I appreciate there honesty and recommendations and I didn't feel pressured during the process.
Thank you Izzy and Sarah for finding the right vehicle for me.
I just had my service from Izze and Ester. They have diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Izze and Ester has been nothing short of extremely professional and responsive. The car looks fantastic and I am updated in a timely manner until the car is ready for pick up. I would definitely recommend Melloy Nissan to family and friends.
We recently purchased a car at Melloy and couldn’t be more pleased with the customer service we received. Nicolas, our salesman, was knowledgeable, patient, and easy to talk to. The rest of the team who assisted us, Shannon and Lahny, were also extremely helpful. I highly recommend visiting Melloy Nissan and their team of friendly experts, for your next vehicle purchase. Thanks for the outstanding customer service.
Hands and everything else down, best car buying experience I have ever had. (Even with all the experiences being with my parents buying) Went in for a promo prize competition and ended up leaving with a 2017 Nissan Versa. I have been trying to get a car for MONTHS now. Had to deal with a lot of shady people until I arrived at Melloy Nissan. Meet an associate by the name of Jason Taylor, such a down to earth guy! Made me feel comfortable buying a car and explained everything through and through. Definitely went above and beyond! Helped me get a great deal as well as helped me make it work with what I have and what I needed! I WOULD 100% RECOMMEND THIS TO ANYONE! ESPECIALLY WORKING WITH JASON TAYLOR! I HAVE NO CREDIT AND STILL ENDED UP LEAVING WITH A MINT OF A CAR!
Courteous, friendly and overall very respectful to my services for which I went in for
I needed a good reliable car and Melloy Nissan sold me a GREAT Vehicle. I recommend Their Sales person Santiago Reyes to anyone in search of a great vehicle and a great deal.
Very good experience. Martin was a great sales rep and Don(?) Was very forthcoming with information during negotiations. Lahny was great to work with in the finance department.
Isreal/Izzy Perez was a blessing!
My car died on me and he helped me find the right vehicle at a great price. He stayed 2 hours past his time to make sure everything went smoothly. I have a realiable vehicle for my boys at a really great price. Thank you Izzy!!
Everything moved smoothly during the purchase and sales of my vehicle. From comfortable test driving , to having my questions answered. Sales man was pleasant , and welcoming and knew how steps to each process. Great staff from salesman, to financing and wrapping up all business. Thank you for a great experience! I’m very pleased customer!
When i was searching for a new car i was reluctant to leave Melloy Nissan because of 17+ years of AMAZING/ HONEST service that Mike and the service department had giving me. I eventually bought a fairly new but used Honda Civic from Melloy ... i love it. What i do not like is dealing with another service department that is not Nissan. The service department at the Honda dealership nowhere compares to the service that Melloy Nissan gives. I actually enjoy going to Nissan and trust Mike and his team 100% when they recommend something. As a woman they never make you feel silly or stupid for asking questions and i really appreciate how nice everyone is !!!! Thanks for always being so great.
The visit this time was by far superior than last time. The service department did the recall and checked on a monthly oil pressure alert. They also washed the exterior of our Titan XD. I was advised it would take four hours to complete the two services. I had my washed truck back in three hours. I was very pleased.
Martin was very easy to work with. He answered all my questions and did not pressure me into purchase. I was given the space and time I needed to make the decision to purchase. I appreciate that he listened to my wants and needs and helped find the right vehicle for me. Thank you Martin!!
Bought a new truck from Melloy Nissan over Memorial Day weekend! All of the staff was really great to work with! I had really good experience overall!
Great, fast experience!
Susan Miller was the best and made our experience easy and smooth.
Amazing dealership. As a women it is often difficult to buy a car at a dealship. They always seem to talk to whoever is with me about the car when I am the one picking and buying. This was NOT a problem here. I really appreciated the professional treatment and everyone was super nice.
We had a very good experience at the Nissan dealership! Mel, Our sales consultant was not only helpful but very knowledgeable, personable and persistent (in a good way for I was very particular and he found me the car I wanted) ! We found the people to be very kind to one another and helpful! They weren’t pushing others aside just to make a sale, they actually seemed to like each other and help each other! I’m sure there is some competition but it really seemed more like a comfortable family atmosphere! We went in thinking about buying a car and left with Two cars! Thank you Mel a special thank you to Jed the service advisor who serviced my Nissan Juke for years!😀👍😀
Everyone at Melloy Nissan were very professional and helpful with the questions I had.
I’m am currently 8 months pregnant and on maternity leave. My fiancé and I were needing something bigger and safer for our baby and we weren’t sure how to go about it. And Mel helped us out a lot and didn’t pressure us into anything we couldn’t afford or didn’t want. He was so patient and wanted to make sure to get us into something. Everyone there was super helpful and not pushy what so ever. I left the lot with a 2018 Forster.
My wife and I went to melloy Nissan to see about trading in her car for a new one or to try and get her payments lower. The people that helped us achieved both. We got a brand new Sentra and her payments are less than before. From the moment we got there we were greeted and treated well. Our sales person Alvin Marquez was so professional, we never felt pressured into buying a vehicle and he helped us being out expectations, our finance guy was Ronnie Lucero , top notch employee who explained everything we signed in detail, this guy would make any organization shine, melloy Nissan is very lucky to have him on their team of professionals, everyone from sales to finance to accessories to final checklist were wonderful and I would highly recommend anyone looking to buy a new vehicle to go see Alvin Marquez and the rest of the team at Melloy Nissan. These guys are the best, Roy the GM is a great person honest hard working the best in the business, they take care of people the way we should be taken care of. Thank you to all who helped us today your awesome
Great sales staff. We have bought from Melloy in the past and they are always great.
The most best experience I've had thus far! Great team/squad over there down at melloy Nissan on Lomas! Great vibes! Great people! Big shout out to Shannon and Jason for making today happen! 🙌blessed! Grant B …
One of the more pleasant car dealers I have dealt with in a long time
I was very pleased with my oil change and tire rotation service this time round. Izzy of the service department was very kind, acknowledged me as soon as I pulled up into the drive, and welcomed me with awesome customer service. He went out of his way to support my long distance travel in accomplishing my vehicle's services. I was very grateful as I had not a great experience in mid January and ended up leaving disappointed and had no services conducted. Thank you Izzy!!
My experience was very pleasant. I did not feel pressured at all. My salesman (Izzy Perez), had the patience of a saint. The remainder of the staff I was in contact with, was also very nice to deal with. I tip my hat off to the dealership I will refer my friends and family to Melloy Nissan You will be highly recommended. Thank you Izzy, Ronnie and everyone who helped me get into my Rogue Sport. I Love it!
Brian is an excellent Service Rep. Always feel comfortable with his recommendations. He always follows through with updates and clear explanations. Shane in the parts department is always friendly and helpful. You have a good group of people working in your service and parts departments.
I have been looking for a vehicle for sometime new or used. Melloy Nissan had some new vehicles delivered yesterday. The used vehicles with more miles then I liked going for 18,000 to 22,000 thousand. So today with the help of Susan showing me and test driving the Versa and the Kicks 2021 new had more power than I expected. So then Juan and others helped to finalize the deal. Very Happy.
It was so wonderful to work with Mel. He really is very informative and helpfu. l.. the experience was amazing and easy. I would love to send my friends and family to Melloy to see Mel. Thank you all. God bless.
relatively slow going but not bad. since other auto shops have 6 month wait melloy nissan took my car in and had it fixed it pretty fast. I would like to give a shout ralph in your collision dept. THANK YOU FOR YOUR SERVICE!!!
The best decision I have made in a very long time! I felt confident and safe with the whole process. I want to give kudos to the team - Susan , Eddie & Pete & can’t wait in working with Jed in the service department. Thank you Melloy Nissan
Israel was amazing along with Pete Sanchez, this was my 1st time buying a new car, they both made my experience one to remember! I will be returning when it's time to trade up. I recommend them.
We have now purchased four vehicles from this dealership. We are always treated with respect and we feel like we get a fair deal. The two salespeople that we dealt with were excellent and made sure that we were happy with what we were doing before we purchased it. They called back today less than 24 hours later to make sure that we were still happy with our purchase. We will definitely be back in the future
I love this place! Jason is AMAZING! we have purchased a total of 3 cars from this place. No issue! You tell Jason what you want hes gonna get it for you. He’s not a pushy sales person he truly works with you. If we decide to purchase another car we will definitely go back to this place! If you decide to go to this place ASK FOR JASON you won’t be disappointed 💗
Melanie and Pete were great. My rating is due to the vehicle I purchased not being ready the day I bought it, so I was provided a rental (which was extremely thoughtful), but the rental was filthy. When my car was ready I went to pick it up and the gas tank was on empty. Also, the vehicle didn't look clean on the inside. Overall it was disappointing, since it's supposed to be a new car.
The experience I had at Melloy Nissan with JC as my sales person, and Eric and Ronnie as my finance people was exceptional. I visited several dealerships that day and they won my business due to their professionalism and knowledge and genuine care about my experience. I have bought quite a few cars and I dare say this was the absolute best car buying experience I have ever had. They went above and beyond from start to finish and we are very thankful for them all!
You guys are very lucky to have Jed Glaser working for you. I took my car in yesterday and he was very courteous and professional. This guy knows his stuff. He kept me updated throughout the day and called me as soon as car was ready. Thank you guys for your professionalism and attention. Anyone looking for a great car or excellent service go to Melloy Nissan!
Amazing experience! Thank you Susan Miller for a wonderful customer service experience
My sales rep Sal was very nice and professional, as were the whole staff. I never felt like I was being pressured or taken advantage of. They were very helpful in finding the vehicle that fit my needs and my budget, I will definitely return to Melloy for future vehicle needs.
Dealer that helped me trade in my vehicle for a vehicle that only had 3miles on it was AWESOME!!! Very grateful 😇 God willing I got a vehicle that I don’t have to worry about anytime soon.. …
The sales person Susan Miller was amazing. The team worked dilligently with my daughter and I to find a great new car and financing at an amazing rate. Lahny was very helpful, going over financial details and payments. And the rest of the team presented us with a nice clean, polished new car. Ms. Miller oriented us with the features of the car before we left the dealership. Everyone was polite, courteous, and helpful; and the facility was clean. The service department also did an amazing job on my truck the week before. I was able to rent a car for the day while my truck was being serviced and the process was simple. I felt comfortable and welcomed by everyone at Melloy Nissan.
Cris my service manager was excellent and kept me informed about the service work being done the best service department
Polite, respectful service. Prompt, listened and attended to concern’s promptly.
Excellent sales team and support group. Very upbeat experience, patient with our questions, and very accommodating, to the point of allowing us to compare with another brand used vehicle that was available. Met all our best expectations and follow up has been above and beyond. Thank you so much for a great purchasing experience.
The process was quick and really the easiest I've ever experienced buying a car. Sal was helpful and made the experience great! I look forward to a long relationship with the Melloy Nissan team.
We are very pleased with the service we Recieved, Sales Consultant James Lucero, was Absolutely amazing with the service he gave us. He was very professional , informative, and understanding of our specific needs. Totally honest as well i would recommend him to everyone. We were able to get the new vehicle that we needed.
Also Pete Sanchez in the finance department Did an amazing job getting us financed. Thank you All at Melloy Nissan... Keep up the Great Work.
Appt time was quick work done correctly first time with no issues.
I went in with an impossible situation due to being very upside down in the vehicle that I had. I found Susan Miller whom I had purchased vehicles from in the past; I explained my situation and she went above and beyond what I thought she would be able to do! I purchased 2 vehicles that day, 1for myself and 1 for my son. We are very pleased with our vehicles and the service that we received. I would highly recommend Melloy Nissan.
The best customer service I have ever received at any Nissan dealership. All the staff members were friendly and welcoming. Fast service as well. A great experience.
Although it was super busy and the wait was kinda long, Dominic got me into a 2021 Nissan Sentra! It was nice driving away in a brand new car! The staff worked hard to make that happen even though my credit isn't the best!. Thanks Dominic and everyone else at Mellow who made it happen!
Best place in NM to buy a vehicle!! Thanks to everyone that helped my wife with her new Armada she love it! Thanks to Juan Carlos and Sal Chavez in sales and Mike Perez Accessories’s Manager and Lahny Porter finance manger for all the help. And Roy Benson the GM for helping us find this vehicle! We love it!!!
Great service!!! Helped us not only with one vehicle, but two! Izzy was great knew how to make deals to where we were comfortable taking the vehicles, Daniel has a great co-worker to help him along the way! Both employees were awesome, very polite, and respectful! Can't wait to get my vehicle on the road!! 🤩🤩
Thank You,
Daniel and Izzy!!
Flores Family
Thank you for a great experience and the peace of mind knowing my vehicle is up to date on oil change and maintenance. Izze is a great human being let alone excellent Nissan employee. I look forward to next time.
I was out looking for a new SUV went to several locations and when I went to Nissan I had the pleasure of meeting Susan Miller sales consultant and she made my experience of shopping so good 😊 She went through all the features explaining everything and most of all no pressure. After it was all done I bought a Nissan Rogue and I love it. It was such an awesome experience having someone who really cared about what I wanted! Thank you Susan
Our salesman's name was Josh. He was wonderful. He really made us feel comfortable in the long paperwork wait. He made conversation with ease. He really listened to us about what we wanted and worked hard to make it happen. Overall my experience with Melloy Nissan was a bery positive one. I will definitely be going back and reccomend him to others. Just ask for Josh!
Melloy surpasses other dealerships in the area/(including Farmington, NM) with their excellent service & non-judgmental environment. Ask for Jules T. @ Sales & Lahny with Financial. Best car buying experience in forever! ⭐️⭐️⭐️⭐️⭐️ Definitely recommend…
Experience was great and very helpful every one was very nice and sales person explained everything Thank you all Especially to our niece Mariah and our Salesperson Sal we really are Enjoying our New Truck.
Our salesman CJ was great and very knowledgeable.
I was in town for Balloon Fiesta and my rental car had a low tire message after being parked overnight. We stopped in with no appt. Steve greeted us immediately, took the car, filled up the tires & brought it back to us in 10 minutes. He was also very funny! We were back in adventure mode in no time. Thank you!
Melloy Nissan is the best in town. CJ was amazing and got me what I wanted when I wanted it. Melloy Nissan has a great family friendly vibe. Everyone was polite and made me feel welcome throughout my whole experience.
Mel was great worked very hard to get us everything we wanted. He was very friendly and accommodating, our experience was very pleasant.
Our vehicle buying experience here was fantastic. Mel was honest and upfront with us from the moment we met him. He went above and beyond to make sure we were happy with our new purchase. Mel's kindness and genuine personality is unmatched. Our experience dealing with Mel and the Melloy Nissan company was extremely pleasant.
The staff were all friendly and knowledgeable. Kudos to all the staff at this dealership. This was way above my expectations. Thank you to Susan Miller, Pete S. and Amy. I bought my dream car and this dealerships dream team made it happen.
Alejandro is the best. He help me get a 2018 vehicle with my bad credit. I applaud him for his excellent service he bestowed upon me. Thank you Alejandro and congrats on tour marriage!!!
Melloy Nissan's staff was very friendly. Our sales person Susan, was very knowledgeable with the vehicles we were looking at. She was never pushy and allowed us to look at and test drive any vehicle we wanted to. It was a great car buying experience and we will probably return to Melloy Nissan in the future. I would recommend them to my friends.
Got a new 2023 Nissan Kick and the price and process of getting the vehicle was very professional and friendly. Love my new vehicle!
The experience was as expected for what I took it in for, other than that not so much. I took it in for warranty work on ABS as well as a Judder code, both of those were corrected to my satisfaction. The issue I had was on the "inspection" they did to see if I had any other issues. One issue that came up critical was that my battery tested bad, they said it had to be replaced. We had not had any starting issues with it up to then, the service advisor said it would have to be jump started if we picked it up. I went ahead and had it replaced but I still find it hard to believe the battery just suddenly died at the shop. I have another car, same battery in for 11 years, no issues. One of the reasons I am skeptical is because another recommended service after the inspection was to replace my air filter. If they would have taken the 30 seconds it takes to remove the air filter they would have seen that it had just been replaced, two weeks ago, so this goes to show me they did not inspect it. This is the reason Dealer service gets such a bad rap. How can I trust anything you tell me? If it needs warranty repair I will take it back to you, for anything else I will take it to my trusted local mechanic.
I had a problem described by a TSB. It was properly repaired the first time. Impossible to exceed expectations (other than better quality control at design and manufacturing--Such an improvement would exceed expectations).
So everyone was nice and friendly and they really worked with me to get me into a new vehicle with a monthly payment that was within my budget. Thank You Melloy Nissan I Love My Vehicle.
The second time I took my vehicle in Chris got it in right away one as there less than hour. Thank you Chris for being so helpful and friendly. The service all around was excellent.
They took my car back earlier than expected so I was happy about that. Very friendly staff. They did set the wait expectation so I knew I’d be waiting a while and was ok with that. They asked if I wanted a free car wash and I said yes but that was not done. I believe they fixed the issue I went in for and everything is still working as it should.
Everyone was friendly and professional. Waiting area was nice, just wished I could have spent less time there. I know they were busy, but took a long time to get analysis. Repair was fairly quick.
My vehicle was getting poor gas mileage, time will tell if I get a return on my investment.
I have never been treated better!! Great cars but even better service! Thank you so much
I had previously gone to Reliable Nissan because I live in the NW. What a nightmare. Your staff was professional, courteous and prompt. The minute I spoke with the receptionist on the phone, I knew that I was going to get MUCH better service. I believe the young lady's name was Rachel? I will ALWAYS come to your dealership. Your staff is impeccable. I can't express how impressed I was with the staff. In addition, all staff followed COVID protocol, which was very impressive.Thank you so much.
Susan Miller has helped us for years to get us into a vehicle and shes always gone over and beyond for us and treats us like family and we always and truly appreciate her for everything.
I needed my ignition fixed. When I arrived I was acknowledged by multiple employees and assured that they would help. Adam was engaging, helpful and friendly. I was assured that I would get a ride to work and they finished my repair quickly . When I picked it up during my lunch, Adam got me in and out and on my way back to work in no time. Amazing customer service. Thank you all!
This is a review for the service dept. My service manager Adrian was excellent. He was courteous and professional as well as warm and caring. He worked with me to make all the maintenance and new tires I needed less overwhelming. Adrian's personalized service gave me more good reasons to remain loyal to Nissan, besides just owning a Juke. The courtesy shuttle driver Benito was excellent, too. Benito helped make a long day of waiting to get my car back flow more smoothly. I've used the Nissan service department in four different cities now, and Melloy is the same standard of excellence I've come to expect. I have felt well taken care of by Nissan each and every time.
What a wonderful staff you have at Melloy Nissan! After finding my car would not start and needing a tow, it was quite comforting to deal with Brett when I arrived at the dealership just 30 minutes before closing. He was kind and considerate and explained very clearly what my car might need (possibly a $800 repair). Furthermore he promised to keep me updated regularly. What I didn't and couldn't expect was a call the next morning telling me they had reassessed the car and my bill would be hundreds lower. I also received a thorough checkup, and was given a list of suggested maintenance and a free car wash.
What is more, Brett arranged transport for me to my home, and from my home the next morning. The drivers (Bonito and Dan--I hope I got those names right) were also so kind and considerate.
Couldn't have had better service at all. Thank you.
Wonderful people! Everyone there treated us like we were their only concern! They took me in without an appointment and provided a rental car. Our shuttle driver Benito was kind courteous and funny! This great guy should get a bonus!! Brian, our lead Tech or Manager was very informative and kept us informed. Great staff!!
In all honesty Adrien was a really good sales men I told him what my expectations were he listened handled every thing an made sure we were completely satisfied before leaving.
I went in to get an oil change and get an estimate on my broken mirror. The said it was going to be about an hour wait, but it was only about 30 minutes, which was nice. The wait room was very nice as well. Everything was good, except the quote I got for my mirror, it was ~$400 which I think is a bit much, but oh well. Rick was the gentleman who helped me and he was very nice and knowledgeable and answered all my questions
Brian Dau was my service advisor, he was amazing! kept me updated on everything great communication, was very respectful, very responsible and took me in on a short notice! Will definitely pick him again for service advisor!
It was nice not dealing with a pushy car salesman. The rest of the people I delta we great as well.
The whole process went smoothly, everyone was professional and nice.
When we started out to shop for cars, we were unsure of where to start. My mom had called a few places. We were looking for an SUV that had good ratings on long running engines with comfortable ride. We went to Melloy Nissan. We were greeted by Tyler Willingham. He was very nice from the beginng. He wanted to know what exactly it was we were looking for in a vehicle. He said, that would help him know what to show us. Mr. Willingham proceeded to show us a veriaty if SUV'S. Mr. Willingham told us what the SUV'S offered as far as comfortability, safety and durability. We were very happy with Mr. Willingham's service. We also had the pleasure of working with the sales manager. Our experience at Melloy Nissan was suberb. I would highly recommend Melloy Nissan. Especially Mr. Willingham as a knowledgeable sales men. Thank you for the great experience.
The Rodriguez Family
They were friendly and professional. Went out of their way to help me and accommodate any needs I had. I’m a first time car buyer and it was a great experience. Will definitely come back and recommend people to Thai dealership.
As soon as we pulled into the dealership, we were greated by a friendly salesman name Mel Bray. Mr. Bray went above and beyond our expectations. He took wonderful care of myself and my in laws. Made the process roll smoothly and hassle free. I would definitely recommend Melloy Nissan to my fellow colleagues.
Travis Hardy is the best, he did a wonderful job for being new to the dealership. Thanks for everything you did above and beyond. Excellent salesman.
In a great time of need I was picked up from home & taken to Melloy Nissan in a car to test drive. I was shown many different choices of vehicles w/different options/upgrades to basic & really economical, offered cheaper vehicles better deals, for less down & lower payments, but in the end we like what we like and will pay for it right! I wasn’t pressed into anything in anyway & I was treated with much honesty also respect! Truly the best service from start to end! Sal Chavez & Ronnie Lucero are a great team! I received a lifetime warranty wow I’m super excited.....!!!
Everything done (multi-point inspection) as promised. A wheel alignment was recommended and at a very competitive price. It turned out the alignment corrected problems that could have shortened the life of my tires and affected handling. Very pleased with the effort to keep the dealership clean and safe.
Adan and Mariah were easy to talk too. They helped me with my bad anxiety over the whole car buying experience. I was already having a panic attack over losing my car in an accident and not being prepared to have to buy another one especially at this time when pricing is inflated and stock is nearly nothing. The last thing i wanted to do was deal with any pressure. Thank you Adan and Mariah for making the whole experience less stressful.
This is the second time going to Melloy and it was excellent service and Izzie was amazing and so professional
Martin was very helpful. He answered all our questions but gave us space to discuss things. We left a different dealership and came back because Martin was so respectful.
I recently bought my SUV from Melloy Nissan and it was a good experience. My SUV had a couple issues right off the bat and needed to go to the service center. Isaac Griego helped me through two months of working out the kinks with my vehicle and he was phenomenal.
His customer service is off the charts amazing. He did everything to make sure that the issue finally got resolved and bent over backwards to help me. Any time that I needed something he would help me. He is an employee that goes above and beyond his job to help customers and make sure that their needs are met. I am elated to have my SUV fixed and thankful that Isaac took care of everything for me.
I hope he gets the recognition he deserves for doing such an amazing job!
The purchasing of the vehicle was very pleasant. I was not given the additional $500 off the car because it wasn't financed through were we thought, Nissan finance, instead of through a credit union, which is fine, but I would have liked to been given the opportunity to make the decision or at least know about it before knowing at the closing that is what they were doing.
Nic was great and very helpful when purchasing my car. He knew all of the features of the cars and was very transparent. Easy simple process. Very happy with the service!
I have been a long-time customer of Melloy since I bought my first car back in 2003. My uncle referred me back then because he installs and maintenance their phones.
I bought my 2nd car in 2008 (I believe) and recently gifted it to my daughter. It's still in descent running condition and didn't give me major issues.
I recently got rear-ended and needed a car. My cousin mentioned a salesman from Melloy that she recommended and so I decided to go check him and the cars out.
When I arrived another gentleman assisted but was so amazing. We told him we were there to see Mel, he contacted him right away. Mel was with some other customers so this gentleman was nice enough to still show us around until Mel was available.
Once we interacted with Mel, he was pleasant, knowledgeable and very personable. I loved him! He made me feel comfortable, made me feel like I could trust him and got me the car that I wanted. I had a checklist and idea of what I was looking for and am driving comfortably and loving my new wheels.
Mel has checked in with me on several occasions to make sure my financing went through okay, then again to see how I was enjoying my car. So now I have bought 3 vehicles from Melloy Nissan and am truly a customer for life.
My experience was very good. My salesman was Awesome, not only did he help me, he helped two more of my family members. Our salesman didn’t rush us, we were able to look at many vehicles to see if they would meet our families needs. In the end we left with two new cars and looking for one more.
Want an Awesome patient salesman, ask/ look for Vernon R.!!!!
Upon arriving my husband & I were greeted by Robert Melloy. He assisted us through the whole process in a very professional but relatable manner. The process was much smoother & quicker than we've experienced with other dealerships. Phenomenal experience.
We worked with Jason Taylor and the whole experience was far better than we ever expected from a dealership! He was attentive, kind and found us a vehicle that fit our needs and our budget. We will be buying all of our vehicles from Jason from now on!
Once again I had my car serviced at Mellon Nissan. Brian was able to fit me in when it was convenient for me and everyone was very professional. Everything was explained in detail but there was no pressure for me to do more than I was ready to have done. I appreciate the courteous and professional attention from Brian and the rest of the staff.
My wife and I have purchased several vehicles through Melloy Nissan, and all of them through Sales Consultant, Mel Bray. He has been nothing but amazing during all our experiences. We thank him so much for his kindness and honesty and always getting us into a safe reliable vehicle for our growing family. We'd also like to thank Lahny Porter, the financial consultant, for making the paperwork quick, easy to understand, and friendly service that helped to keep this experience a pleasant one. We will continue working with Mel Bray, and the staff at Melloy Nissan.
Brought my 2019 Rogue in for service and drove off in a new, 2021 Rogue. Wasn't really anticipating buying a new car, but I've purchased my last four cars from Melloy and never been disappointed. No hard sell, more like a conversation between friends. Great dealership.
I was very apprehensive about purchasing a car, but Leslie and Leroy were awesome!! The whole process only took a couple of hours. And I left with a new car, and I couldn't be happier. I will recommend Melloy Nissan to my friends and co-workers when they looking to purchasr a car.
Had a real nice experience at Melloy Nissan yesterday. They helped me satisfy a couple of needs and concerns. Susan Miller is the consummate professional. She treated me like a king. Your service staff is top notch and also was very cool. Thank you again for a fine experience.
Melloy has been absolutely fantastic. My salesperson, Susan Miller, was outstanding. No pressure. Worked to make the deal. And service has been fantastic as well. Any questions I've had they answered quickly and accurately. And the service on my truck was top notch.
There was a recall on my car that needed to be fixed. When I called to make an appointment, the lady I spoke with must have either forgotten to put me down or messed something up because I showed up at my appointment time and they said there was no record of me setting an appointment up. Thankfully, Adam was super friendly and was able to fit me in anyway! He made sure my car was ready to go, and they even threw in a free car wash. I’m very likely to recommend this place to others.
Nic was the Best ! He made my experience quick and easy. I have not been to a dealership in a while and frankly was not looking forward to it but Nic and the folks at Melloy made it a very good experience! Wish I hadn't waited so long.
My visit was amazingly welcome. Both salesmen were helpful and I left with a brand new Rogue! I’m one happy customer. I had a bump yet they went above and beyond to help me get into a new vehicle. Thank you! Mel and Andre!!!....
They should respect and get the job done unlike reliable Nissan
Izzy, our service adviser, did a great job! He kept us informed during the process, made sure that we understood the repairs that needed to be done, and answered all our questions. We liked him so much, that he is our new advisor going forward.
We have purchased 3 vehicles from the dealership, and 4 from their Westside dodge dealership. Melloy is a solid outfit. Great sales and service folks! We highly recommend Melloy and Izzy.
Absolutely the best experience ever. Our sales rep Rafael Reyes was friendly, respectful, and worked really hard to help us get the vehicle we wanted/needed. Lynn the commercial manager was also awesome. We definitely recommend going here. And the finance manager we worked with was amazing. Sorry we forgot his name but he helped out so much.
Scheduled service to diagnose service engine light and rough idle. Inspection revealed misfires on cylinder 1. My advisor recommended replacing the ignition coil, but said they did not have parts. I could not leave the car with them until the part arrived, so I picked up my truck. When doing so, I checked with the parts department and they *did* have 3 ignition coils for my truck. I purchased them and an intake manifold gasket and did the repair myself.
1) I would have preferred to let the service team do it, but a miscommunication about their inventory suggested that they did not have the parts when they in fact did have them.
2) A short time before this visit I was offered a $25 coupon for any service by email. In all the confusion, I forgot to mention it when I paid my bill. It was not offered to me at checkout. So, I strongly suggest that promotions for service discounts be communicated to the cashiers so they can be offered even if the customer forgets.
I had very great experiences. This was my 1st car I purchased and they met with all my demands. I was very impressed. Thank u.
2years after getting 1st car. I upgraded to Nissian Rogue. Again my experience was great. The staff is so kind
The staff is friendly. The environment pleasant. Julian was my sales rep. I completely adore him. He got me an amazing car at an incredible price. He is extremely knowledgeable about all of the vehicles and his customer service ROCKS. First time buying a car and Julian made it a breeze!
I didn’t have that great of an experience my first day there, however Mel gave me a call the next day because he noticed I left a little irritated and he invited me back to Melloy to help me find a vehicle. Let me just say he has been one of the greatest sales man I have experienced, no run arounds like you usually get! Very professional and definitely listens to what I wanted and needed. He accommodated all my wants, he was amazing! Thank you Mel for all the help!
Service department was very professional and able to fit me in the same day I called. Brian at the service department was very nice and helpful. We also met Mel, in the show room. We went for a test drive with him. He was very pleasant and treated us with respect. We will definitely buy a car from him as soon as we are ready.