Reviews of Bicycle Workshop Pro Shop. (Bicycle Store) in Yonkers (New York).

Bicycle Workshop Pro Shop

198 Reviews

154 Comments

Bicycle store

175 County Rd, Tenafly, NJ 07670, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Bicycle Workshop Pro Shop, Bicycle store in Yonkers (New York)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Bicycle Workshop Pro Shop

Sunday

Closed

Monday

11 am–6 pm

Tuesday

11 am–6 pm

Wednesday

11 am–6 pm

Thursday

11 am–6 pm

Friday

11 am–7 pm

Saturday

10 am–5 pm

Reviews of Bicycle Workshop Pro Shop

Myung Choi

Bicycle Workshop is one of the best places to go if you’re looking for a bike or service. The experience you get when you step into the Shop is top notch. Unlike box stores, you’ll get personalized service based on what you’re looking for. Last year, I took advantage of their demo program which is a great way to try different bikes before making the commitment from a wide selection. Kevin and Alex were great in helping me with the process and answering questions I had. During the storage, they were able to deliver my new Ibis earlier than expected. The owner, Shepard is very involved with local efforts and a strong advocate for trail development and maintenance. It’s very reassuring to support a local business that's giving back to the biking community.

Cole Casey

The Pro Shop did a bike build for me recently, which was an excellent experience. Kevin was very communicative and helpful with any questions that I had. They even got the bike done before the downhill season despite the current supply issues. I recommend coming to this shop if you want your bike to be worked on by professionals who know exactly what they are doing.

Emily M.

This place is an absolute hidden gem in Bergen County! The guys here are super friendly, accommodating, knowledgeable, and super helpful when aiding their customers in buying their perfect dream bike! I will certainly be coming back for more amazing tips and tricks on how to best manage my bike and, of course, for more “free” beer! I can’t thank you guys enough! Keep being amazing!

Beth Ziegler

I brought my bike in for shifting problems after I had a new SRAM Eagle GX groupset installed 3 months ago at a previous shop. It never shifted right and was making all kinds of clunking sounds and the chain would keep jumping off the cassette. I brought it back to them several times and it was never resolved. Bicycle Workshop Pro was recommended to me and I am so grateful to them! Danny was the mechanic who worked on my bike. He was very reassuring and was like, "Don't worry. We're going to take care of your bike and it will be great". I waited to write this until after I had a few rides in and after a dozen and a half rides over the past 10 days, the bike is ah-mazing! The shifting works like a SRAM GX should, smooth and quiet! While they had the bike, I had a them install new Shimano Deore XT brakes and they make the bike more awesome to ride! These guys at Bicycle Workshop are the best. They just want to get people out there riding! I am looking to get a gravel bike and will be buying my next bike from them as well! Thanks Danny and thanks Bicycle Workshop! (Look at that beautiful cable routing job!)

Ryan Scheuermann

I bought a used Ibis Mojo from the Pro Shop, and there was a problem with the dropper post. Through a few back and forth exchanges of parts that didn't work and calls with my local bike shop, they eventually sent me a whole new dropper post instead. The shop went ABOVE AND BEYOND to rectify the situation, even though I'd bought the bike as-is. That's a level of service you don't see anymore these days, and I can't recommend them enough.

Emerson Yang

Professional,competent. I give a 3 out of 5 because price for service is much higher than other shops. For example, I let them change a rear tire (which I have and could easily do myself). They charged $45. Other shops would charge $15-$20. Maybe I am being too picky, but as a customer I care about value.

Vincent Fattizzi

Kevin has patients and knowledge. Great experience today, traveled from Long Island 2 hours and worth every minute. Highly recommend this shop for even the smallest detail having anything to do with bikes.

Christian Birk

Exceptional service above and beyond! From getting parts (which I couldn't get from any other shop) to the actual service and updates from Alex was great. I will recommend everyone to go here. Note: Review based on fixing a 4-year-old Cervelo S3.

Cid Rivera

I came across this shop approximately 3 years ago, when I bought my Orbea Orca OMX 10 and this is the only place my bike ever sees. They’re great to work with and they really know bikes. The service is always top notch and you’ll get your bike back, when promised. They also have an incredible selection of road, gravel and mountain bikes which I’m always salivating at. Alex and Kevin and the other fellas are terrific. For the record, I’m not a racer but just a regular guy who loves bicycles and wishes he could spend more time on his bike.

Jim

This is one the best shops in the tri state area. I would gladly travel an hour to the shop. I waited a while for a bike to come in and I’m glad I did, the staff is top notch and thanks to Alex for his expertise.

Joanne Green

What a great place! Everyone was so nice and a very congenial atmosphere! Had a flat tire and bent rim and they couldn’t have been nicer. Had a great chat with the owner Shepherd, who is very community oriented and also involved in creating more bike trails in Bergen County. Very cool experience.

Allen H

Great bike shop filled with great bikes and people. Yeti, Ibis, Trek, Alchemy are represented here (amongst others). Shop staff know their bikes and components, and they seem to like to tinker with components/builds so they know what works and what doesn't. These guys definitely have a wealth of information to help build your dream bike. I picked up my new bike from them yesterday and the build was perfect. Thanks to Shepard, Kevin, and Dan for an awesome job! They are not close to me, but definitely worth the drive.

john treacy

The shop is amazing. Just picked up a trek Emonda. Bunch of great guys that know what they are doing. The owners are wonderful and Kevin the fit technician is awesome at what he does and truly cares about the right fit. I would highly recommend this shop to cyclists. I will be back.

Dre Mori

Just purchased a new Ibis Ripmo AF from the Pro shop, but have been a customer before for service and parts, excellent experience every time. For riders by riders, and knowledgeable and friendly staff. Worked with Alex a few times for the purchase and had great insight and convo. Also the service guy is excellent, his name is slipping me, but shorter friendly guy. Will recommend and will shop here again! Thanks guys!

Xander Dolan

One of the best bike shop in the region. I worked with Kevin and Alex to order a bike during the current bike shortage. They were very attentive and kept me updated on the ever changing ETA from the manufacturer. In the end it was well worth the wait and I'm glad I purchased from this shop. They know their stuff and are all very knowledgeable. If you are looking for a MTB this is the shop to visit.

Ty park

They were able to fix a Chris King headset which loosened up right before a ride. Which is no big deal, right? A lot of shops can service your headset. What sets this shop apart from the rest was that they were able to service my headset WHILE I WAITED, and in doing so, not rush the job in a half-hearted manner. I was able to get my ride that day like I wanted, which was awesome. Very reassuring how exacting the mechanic was. He gave feedback on exactly what work was being done on my bike, to include the Nm torque being applied on all fasteners. I came away feeling like my bike was worked on by a technician invested in his work, not some wrench turner paid by the hour. Will be back here for sure.

David Rosenstein

These guys were awesome before, during, and after the purchase of a new mountain bike. Would highly recommend starting here for a purchase or service of a mountain bike. They know their stuff and are very service oriented.

gary pastirik

Amazing experience from the moment I walked inn. Clean shop and friendly atmosphere. Luke was the first to greet me even from a distance from behind the counter I could see everyone was busy but took the time to acknowledge me which you don't get in a big box store. Tenafly bike shops mechanics, sales people and owners are very knowledgeable and friendly. And I was able to try out a few demo bikes and the mechanics and staff had no problem pulling bikes out and setting them up for me to test ride. I Highly recommend Tenafly Bike Shop for all your biking needs. And they recommend a few nearby trails which I will be riding next visit.

Aaron Ellner

I am very happy that I spoke to Kevin about purchasing my new bike. It was a very easy process. He took my height and weight over the phone. I came in and sat on the bike to finish the setup process. He was very thorough and made the purchase very easy. The next day, I was riding Killington without any issues. I highly recommend the Bicycle Workshop in Tenafly!

Victor Kamara

Staff took my bike in on a very short notice. Changed both tires and handle bar grips. They also looked over the whole bike. Service was fast and efficient. Staff is very knowledgeable. Was in and out in less than 30 minutes. Will definitely come back, great shop and service.

Tyrone Andre DaCosta

Simply the best customer service experience, they informed me about everything about my purchase every step of the way. Alex is super knowledgeable, friendly and kept in contact with me through expected delays over a four month period. Throw in extras they made to keep me happy even when the bike company markup was not their fault shows they care. Awesome shop, best in the business

Robert Slais

i have gone there twice for random parts and each time have found the guys there to be knowledgeable and accommodating. they have a clean shop and are one of the few places i would trust to leave my bike with.

Shane Tolerico

Great bike shop and demo program . After 5 rides I knew without a doubt I was getting the perfect bike for my style . Highly recommend to anyone on the fence on getting a new bike. Staff is super friendly and knowledgeable. Answered all my questions thoroughly and helped me build my new bike. Will be buying all future bikes and upgrades here .

Jonathan Miano

Top notch bike shop. They stock tons of parts/bikes/tires. Everybody that works there is super knowledgeable and happy to help get you rolling. Prices are fair but don’t expect something cheap from here. They call it a Pro shop for a reason. If your looking for tech knowledge on parts and bikes this is the place to go. Also to note there is beer on tap which I doubt you’ll find elsewhere. Definitely recommend to anyone looking to build a dream bike or source hard to get parts.

Alex Gottlieb

The Tenafly Bicycle Workshop is what all bike shops should be like. The staff is extremely knowledgeable and any question you have, they will have an answer. But on top of that, they are just nice people. My first time in the shop, I felt like the staff already knew me for years. Everyone in the shop treats you great. Be it building you a new bike, or working on your current one, you can rest assured that whoever works on your bike not only knows what they are doing but will take great pride in it too. They do a whole lot for local trail advocacy and maintenance as well, which is awesome.

Robert Clarke

I had a creaky seat post on my road bike that I couldn't figure out. The guys at the Bicycle Workshop figured it out and fixed it. And when they told me how much it was, I said, "That's it?" They're my new favorite shop, hands down. 👍👍

Kai Bowne

Ordered a Yeti mountain bike with TBW. My bike was shipped and built in the initially described time, staff were helpful with questions I had before and after the purchase, and the little build details such as shrink wrapped cables, well installed heli tape, etc... were nice bonuses. Also one of the few places near me with a large demo fleet. I would've tried more bikes but I was quite set on my purchase even before demoing. They also signed me up with their points membership which is definitely going to have me going back to the for upgrades and repairs in the future. The shop itself looks quite nice and has a great selection of brands and items in store.

Anthony Piccoline

Excellent business. The store is stocked with top-notch bikes, components and accessories. The customer service is friendly, knowledgeable and professional. BWPS isn’t my closest local bike shop, but it’s the one I go to.

steven viens

Chill, laid back crew helped with all my questions, next to zero pressure to buy. They let the ridiculously fantastic bikes speak for themselves. Paperless receipts makes it easy to hide the true numbers from the wife.... dividing the cost over the life span is a hard concept for some😏 Highly recommend stopping by and taking a demo out for the day, cost is put towards new bike if you buy in the end

Heiddy Martin

I am thrilled with my new bike. It was a little hard to decide to buy it, without test driving it but given the circumstances I went with it. They were awesome, these guys really know what they are doing. It was amazing how with just by a phone conversation and seeing me from far away, they knew exactly what bicycle to recommend and how to set it up perfectly. I love my bike, it rides great. I will recommend them 100%, I also know their service department do a great work, my husband used them for many years when he used to ride frequently. You won't great it.

Michael Santa Maria

Professional, knowledgeable, patient and Honest. Just a few words to describe the interactions I have had with the staff at Tenafly Bicycle Workshop. I demoed two bikes before making my decision and every interaction was awesome. I would recommend anyone interested in trying or buying a mountain bike to go here. Trails right down the road are a plus! Thanks for helping me find my dream bike!

topjimmy002

Went here in desperation. All the other local bike shops kept giving me one price and then it was much higher when the part came in. Not this place. The price was actually less! Knowledgeable and friendly staff, great service on my sons bike. Reminded me of the bike shop I used to go to when I was building mine years ago. I felt confident the work was done right and tested by the staff. I will be going here for all my bike needs in the future. Very satisfied with the service! Hell, I was actually a little impressed. Keep up the great work!

Peter Wellings

I was looking for a road bike. Came back to check in with the guys after they steered me in a very right direction with my Ibis Ripmo a couple years ago. They were thoughtful and listened to my needs back then and again this time. Got some great advice that was backed up by some research and came home with a new Cervelo R-series. Looking forward to exciting road miles to add to my exciting dirt ones. Absolutely the most knowledgeable bike shop I’ve encountered. If you’re shopping for anything biking, stop by and get some advice or just ogle all the eye candy on the racks.

Sean Park

Literally the easiest process ever. I went to fix my bike tires because my tires popped. The process of dropping it off and paying literally took less than 10 minutes. They would give you a text once the bike is fixed, and you go pick it up. Done. I love this bike shop, it has everything you need, and the staff is amazing. The staff were so kind and helpful. Definitely a 5 star and will go again if something ever happens to my bike!

Dan Falkowski

Everyone at Tenafly is phenomenal! Purchased a bike via chat and was flawless all the way up to and including my the retail setup/pickup process. Made sure the bike was ready to rip! These dudes are the real deal!

Jomer Gutierrez

I had a great experince with Kevin and the guys. They were very helpful and knowledgeable. Thank you so much and i will be back for the maintenance!

Kevin Prunty

I have been going to TBW for the past 3 years. I have purchased Road and Mountain Bikes and the experience is amazing. The staff is so knowledgeable, they can help the novice to the expert rider. The selection of bikes and ranges can suit all types of riders. If your looking for a great experience whether purchasing new or used, they can help you in making the right decision.

The Critical J

PROS: The staff here is the nicest you'll ever meet. The quality of the merchandise here is great and despite the prices being a little high, it's for the quality of the item. The staff is knowledgeable about biking and can even fix your bike if you need them too. There are even cycling groups that dispatch from the shop ever now and then. They allow you to test ride the bikes if you choose to, and they also have a lot of different stuff to buy relating to cycling. CONS: Parking is very poor. There lot is small and the street is usually filled up. Inside, the building is small and flooded with gear, but despite the gear making it hard to move around in, they don't have a lot of stuff. They may provide all the materials you need, but the quantity isn't there. OVERALL: I think it's a very cute little bike shop where the staff is mostly nice and very knowledgeable. There are many small bike shops but I think this is the most reputable. I recommend completely.

Perry Brocco

Great customer service and prices. I have purchased two bikes and a lot of accessories over the years. Always get great service and good value compared to other shops. Highly recommend Bicycle Workshop!

Don Gilmore

Best MTB Bike Shop in the Region. Period. You won't find a better group of mechs and techs. The customer service is first class and (IMHO) they carry the best range of top-line MTB bikes, parts and accessories anywhere in the NYC Metro/Northern NJ area. I live in NYC but spend a lot of time riding out west where the trails and shops are hard core. I did a lot of bouncing around in NY and NJ looking for a local shop that offers the same level of commitment to the sport - Bicycle Workshop is the best MTB shop I've found outside of the mountain west - these guys are the real deal. Hands-down, my go-to shop.

Adam Keilson

Bought a 2020 Trek Fuel EX8 there 5 months ago. The bike is fantastic. The staff here is very friendly and accommodating. I got a great deal. Big thanks to my salesman and expert bicycle tech Dan Santora (Carlos).

PETER BRUCK

I drove from LI to see an Ibis bicycle and it was well worth the trip. Kevin was extremely helpful and extremely low pressure. He recommended to return to demo the bike to help me figure out my wants and needs. I took his advice and attended the NJ Mountain Bike Festival where they had a tent. I rode bikes all day and asked a ton of questions. Not once did he, the other staff, nor the owner Shepard lose patience. I emailed back and forth with both of them and again no pressure for a sale. All I received was advice about what would suit my needs, riding stylrand terrain best. I took their advice and purchased a Mojo 3. I could not be happier! It truly meets all my needs and checks all the boxes. It was also set up dialed and ready to go. Great experience, great bike, great shop!

John G

While I could have easily shopped online, I always rather shop locally and support local businesses. In the end you get better service locally. Walked in today to purchase a new Fox 36 fork and the experience was great. They answered all of my questions, took their time and set me up right. Thank you so much.

vincent stewart

Very welcoming shop…wish I was closer ! Top notch swath of onroad and MTB bikes.

Lesley Santora

Definitely the best bike shop around! Staff is very knowledge and passionate about their job. They help find the best bike for you and can easily answer any question you may have. As a woman rider, it is comforting that it’s not intimidating being in their shop. They ride local and help maintain trails. What other bike shops do that? Thank you, TBW! You’re the best.

Jesse Pec

Best bike shops in the tri state area ! The sales team is top notch ,they had every answer for all the questions I had , The sales team is very patient with their costumers not once did I ever feel pressured to buy any thing in the shop . Now let’s get to Alex , if you don’t know what type of bike you want , size, Brand , type, Go see Alex he’s the Einstein of bikes . He helped me chose my Yeti sb130 T2 Torq LR, he also helped me get me custom parts for my build. He walked my through the process all the way . The shop is very clean and have a big selection of products. If they don’t have the product they will get it for you as fast as they can . I’ll never shop anywhere else . Also they have a nice workshop section where you can watch the mechanics work on the bikes. Mechanics are very knowledgeable and friendly never once did I feel like I was asking a stupid rookie question! GIVE THEM A TRY YOU WILL NOY BE DISAPPOINTED!

Orly Getter

wonderful service. people are extremely nice, patient, kind, knowledgeable. you can tell they love what they do. I chose to purchase our bikes there vs. online just so I know I can always come to them for service. worth every dime.

Chris Munonye

I've been a long-term customer of Tenafly Bicycle Workshop (TBW) and seen it transform from when Kevin and Shepard took it over many years ago. Over all the years, I've never experienced anything but great customer service. Recently, I decided to get a Seven custom Titanium gravel bike and worked through TBW. Kevin took meticulous measurements in their fit study (which actually helped me refine my position on my road and mountain bike) and then worked with Seven on the design. Both Seven and TBW were super responsive throughout the build process. Kevin was incredibly helpful by shortening the delivery time by a good 2 weeks: Seven was still waiting for the wheels (i9's). These currently have an 8-week turn-around. Kevin managed to source them differently and then worked with Seven to make it happen. Yesterday, I took out the bike for a nice first ~60mi ride and rode a diverse course: some road (flat, climbing, downhill) and plenty of gravel (fire roads, single tracks). Absolutely remarkable how fun it is to ride on any terrain! I've always heard nothing but praise about Seven Ti custom builds, but the actual ride experience far surpassed my expectations. If you're considering a custom Seven, Tenafly Bicycle Workshop is the place to go. Needless to say, the same goes for any other bike maintenance related matters. Chris M

Andrew Cho

I was here for a service on my road bike and everyone was so caring. I enjoyed speaking with Kevin and Shepard, especially. I'm sure in years to come, I'll revisit to buy a brand new bike. Exceptional service and quick turnaround- couldn't recommend more.

K H

Great shop. I'm not even from the area but I was able to call up the shop, speak with them about some bikes, confirm some sizing questions on the phone and place an order. There was a hiccup using PayPal (my fault, not theirs) and the owner was very quick to respond to texts and even called me to get it sorted out quickly. They had the bike boxed up and ready to ship out within a few hours of my order. Great people to deal with.

Ben Fischler

I've made several large bike gear purchases from Tenafly Bicycle Workshop and I've had absolutely superb experiences every time. Their stuff definitely covers high-end bikes (Ibis, Yeti, Seven etc), but they sell something for every cyclist. I am also impressed with their community involvement, both in the local trail building efforts, but also with NICA, a great race organization for kids.

gstrummer g

Great bike shop. Expert mechanics. Danny’s a gem. My wife’s bicycle needed a brake adjustment. I stopped into Bicycle Workshop in Tenafly and Danny took care of me. No problem. Replaced the cable. Fixed brakes on the spot. Excellent work. What that did was allow my wife and I to enjoy a bike ride today, just enjoy time together. Excellent customer service and repair.

Josh S

Great shop. Came here to pick up some bike accessories and was treated well. The employees were really nice and even filled up my tires for me. Will def rent a bike here when the trails are ready to ride again.

Serge Zaretsky

A fantastic bike shop in North East NJ. The staff were incredibly helpful and knowledgeable. They took the time to discuss the bikes I had in mind and demoing proved very useful in making my decision. The shop had demos from a host of fancy bike manufactures, with proper specs, and a variety of sizes. Highly recommended!!

Marc Eckert

Best bike shop in the area by far. All of the employees are mechanics, ride themselves and dig trails. They have always been super responsive and care deeply about their customers. Besides all of that, by far the biggest demo fleet in the tristate area!

Mike Rubbo

Staff was very patient answering questions and there was zero pressure. Managed to find me a bike that fit my needs and budget, no small task these days! Great overall experience.

John C

You can't go wrong with this shop! The entire shop is staffed by people most interested in getting you on the right bike or mechanics who know how to fix/build bike like pro's. I did a lot of looking around for my last MTB purchase and the level of service here was simply the best. Not only do they carry great brands, they seem truly committed finding the best bike for your riding style and price point and then they have the technical ability to tune the bike to how you want it to perform (and they will not stop until they get it right for you). You're not going to get that level of service on the internet or from a big box store (good luck getting them to set it up for you or fix it.) Tenafly's mechanics are outstanding and went out of their way to build the bike right. I'll definitely be a repeat customer.

Martín Beauchamp

This shop is the best. I live in NYC and mountain bike and it's almost impossible to find a place with knowledgeable folks and skilled mechanics. Shops near me are either crazy over priced or just winging it on bikes they rarely see. Tenafly sees high end bikes all the time and know how to do mtb right.

Robert Prol

I have been bike commuting for a couple of years, and was interested in test riding a Gary Fisher Simple City 8. I used the Gary Fisher Web site to find several bike shops who were listed as carrying the bike, some as far away as 25 miles. I contacted about 5 shops, and no one had this bike in stock. Most of the shops wouldn't order the bike without payment in full, and one offered to order it if I paid 50%, which I could use as a store credit if I decided I didn't want the bike. Tenafly Bicycle Workshop responded to my e-mail within minutes, said they did not have the bike in stock, but could have it in a week. They said I didn't need to make a deposit, they were confident that if I didn't want it, they could sell it. So I asked them to order it. When the bike arrived and was assembled, they contacted me to come in for a test ride. The staff made several adjustments to make sure I had a comfortable fit. They did not press me to purchase it. I asked if they could hold it for 2 days while I thought about it, and they did. I bought the bike the next day, and was pleasantly surprised at the price they charged me. It was below the MSR price. I will buy from them again.

Kevin Shin

Overall I like supporting local owned stores and Tenafly Bicycle Workshop is no exception. We had an issue with an employee, and management came out directly to come and apologize after they found out about the issue. Always a solid bike shop and busy as ever due to the extra time people have due to C19.

Dallas Plummer

I purchased a bike out of Englewood NJ a few months ago. If I knew Tenafly Bicycle Workshop existed then, I would have purchased here instead of in Englewood. Customer service and technical knowledge in Tenafly has no equal.

Paul Mullin

New Ripmo arrived yesterday afternoon via FEDEX...reassembled last night and out for the first ride this morning! Shout out to Tenafly Bicycle Workshop Shepard Grinker and Alex. They built it up to spec for me and then disassembled for shipping. I was happily surprised that the bike was spot on...other than your normal fork/shock adjustments, everything was right the first time...brakes, shifting ....all spot on! Great job guys! They did exactly what they promised from the first phone call! Thanks to the crew at Tenafly Bicycle Workshop!

Michael J

Recently I bought an Ibis from TBW and couldn't be happier. I was replacing an older hardtail race bike and wanted a modern trail bike but wasn't sure what to get. The guys at (Kevin, Danny and Shepard) were super helpful, answering many questions and steering me towards a great bike. I had a budget and they helped me find a bang for the buck build with great and modest upgrades. No hard sell. No up sell. They are riders happy to see someone satisfied with their new bike. I visited the shop a couple of times, rode a demo and a customer's bike before deciding and felt welcome each time. Shepard spent considerable time getting the suspension dialed when I picked the bike up. Couldn't be happier!!

Scott Jolson

These guys rock. Spent a lot of time searching for a bike within my price range, after visiting many shops in the local NYC area to where I live and basically either being completely ignored by everyone or tried to be sold something that was out of my budget I decided to expand my search. I found these guys by doing a search of authorized sellers and they didn’t disappoint. Immediately I was greeted and had all my questions answered and despite wanting to buy a model that was past years, they were able to still order it to the shop and get it assembled for me. All of this while never telling me I needed to upgrade to something out of my price range or skill level. Really appreciate their help and can say it was well with the 2 hour round trip to get it. If you’re looking for a company that values your business this is it. Thanks guys.

Tom Florcik

Great Shop! Shepard and the team there are awesome to work with and will do a great job of taking care of you. They've got the best brands, demo bikes, group rides, trail days and more - check em out!

Jeff E

I have been dealing with the Tenafly Bicycle Workshop for over a year. They are very knowledgeable, professional, patient and the best people to do business with. The inventory and hours are great. If they don't have it, they will get it for you. I love this place! Jeff

Chris Prevost

I echo all the other 5 star reviews. Great bikes and top-notch service. Totally fair pricing. I’m a sucker for the photos too.

Tina Schweid

We had an amazing experience ! Tenafly Bike Shop was fantastic. During this crazy time, they helped me pick bikes, assembled them, and dropped them off all within a week. Totally professional!!!

Manny Rivera

The guys really know what they are doing at that bike shop. Great customer service. Awesome guys to ride with as well..

Ignatz Bombast

I have been a loyal customer for over ten years and travel from NYC just to get my bike serviced. The service and salespeople are first rate as is the quality of their products. I would take any negative reviews written in boldface with exclamation marks with a large grain of salt. Give them a try, you won't regret it.

Bennett Wickre

This is a real bicycle shop. All of the employees are legitimate bike riders and enthusiasts. I have purchased 7 bikes over the last 4 years and these guys stand behind everything that goes out the door. Its refreshing to find a LOCAL shop with the knowledge and technical expertise to handle anything from a kids first bike all the way up to a crazy enthusiast like me and my crazy requests. Bottom line: top notch service, dedication to the craft, and usually a free espresso while you wait.

Michael Webster

The mechanics at Tenafly Bicycle Works are top notch. I'm a lifelong cyclist, who has also worked as bicycle mechanic myself, so I know what I'm talking about. They also sell a great selection of bicycles and a wide range of accessories, and they stand behind their products 100% What are you waiting for? Get out and ride!

Robert Chorney

Anyone can sell you a bike, what counts is service...especially when it comes to standing by what you sell (warranty service). Theses guys are top notch!

Jay L

I have been a customer since 2002. The shop has built up two bicycles for me including a Rivendell Rambouillet set up as a credit card tourer and a Look 585 set up for a 40+ year old way past his racing age. The staff appreciated both bikes and don't mind eclectic tastes in bicycle parts. I have had four sets of wheels built up, and all were without issues. Highly recommended.

Peter

The staff is always great. Kevin took good care of my bike repairs today. Thanks!

Alex -

My go-to place now. Honestly the best bicycle shop experience I've had. Clean shop, looks brand new yet has been open for 4+ yrs. Had brake hardware that the bicycle II and moped spot didn't have a clue about.

Chrishan Muttiah

Friendly and extremely helpful. Garth was great in helping me select a bike, I haven’t ridden since grad school (+ 20 years). Super informative and not pushy at all. Went back today to get a bike for my wife. Great place!

Gnarvelous MTB

I dont do reviews but I have to here. This shop is amazing. Other shops talk the talk. They walk the walk. Their staff have PHDs in mountain biking, suspension set up and trail stewardship. Their service is phenomenal down to the last bolt. Selection goes from top ultra custom builds to alloy rides whatever works for your wallet. Judgment free zone. And if your in the area go have a beer with them and just kick it! Just go in. Youll see!

Ann Kipte

The whole staff are awesome. They took care of our bike right away..

k3anu

This is the place where I got my first mtb. The staff here were really friendly and without them I wouldn't have the great experiences I've had. I broke my bike multiple times and the staff got me riding back to riding within the week. I will continue to visit this shop for a very long time.

Marco Spinar

I love this Bike Shop. I needed to transition from a Hardtail to a full suspension MTB. Tenafly hooked me up with several demos. I got the perfect ride for me. Service was amazing. Highly recommended

Edward Morales

Needed a bike for a 25mile biking fundraiser. As a newbie to the sport Kevin was more than helpful in helping me choose a bike on a budget. Took his time didn't rush me and gave me options. Truly great customer service and informational. Thanks guys.

Stephen Whitney

I've been itching to replace a 9yo bike that I ride recreationally for some time now. Not only have I been shopping bikes, but also bike shops. I brought my old bike into TBW for a repair for the first time with no intent on upgrading on the spot. Not only did I find a fantastic shop, but I walked out with a new bike that I am very happy with. I am very pleased with my decision and by no means was I pressured into purchasing.

Dimitri L.

Have used Tenafly Bicycle for over a year now and they are quickly becoming my favorite neighborhood shop. They are extremely helpful, very professional and knowledgeable - without being unpleasantly "salesy". Example: I bought a $3 battery for my bike mini-computer. The guy not only put the battery in, but correctly reset my whole computer. You never have to wait for a long time to be helped - which is a typical problem in many bike stores. And - similar to another favorite store of mine (Campmor) - the guys who work here are true enthusiasts, which matters and helps a lot. Highly recommended!

Christopher C Smith

These guys are the real deal. I’m 68 and Shepard and his fellas take care of my bikes like I’m a real racer. From the old METRO off-road bike I had years ago to the SPECIALIZED I got on my 60th from my family, they’ve helped me ship to the HOLT MN Triathlon and tweaked my gears to make em run smoothly. Plus our girls’s bikes’ check outs when we need. And on the 3rd, they got a repair done so I could ride the 4th. I highly recommend Bicycle Workshop for anything to do with your bike. Plus I’ve gotten my helmets, gloves, shoes, bars there. Try them out and you won’t go anywhere else. Chris Smith Cresskill

Matthew Keegan

Good owner and staff. Prompt courteous service. This shop definitely invests in the local trails and kids bike clubs. Thank you!

Karim

The guys at this shop take great pride in their work and put together some sick builds! Get your mountain bike needs, fix or build at Tenafly Bicycle Workshop!! I think they do road and gravel bikes too!!

Harry Fishbein

I purchased a bike here (actually, over the phone, which was great-- I knew exactly which one I wanted and Tennafly Bicycle Workshop was flexible about letting me do this) as a gift. The staff was aware that I needed the bike about a week and a half after purchasing it. Unfortunately due to a circumstance out of the control of TBW someone scooped up the last of the model which I wanted just as it was about to be sent to the shop. Result: seemed like there would be no bike by the deadline. Sensing that this would be a massive bummer, TBW tracked down the bike at another location (actually an upgrade, which they gave me for free), drove two hours to get it, and had it ready for me by the day they promised. I was very impressed with how they handled the situation, and will definitely be returning although the shop is 45 minutes from where I live. Every bike shop can order your bike and have it delivered, but not every bike shop would send an employee two hours to pick it up if it were out of stock... Thanks guys and gals who work there.

Keith Paddeu

This shop was really well stocked with mtb parts and equipment, plus the employees were far more helpful than I'm used to at bike shops. Looking forward to going back

David DeMatteis

I was getting ready to replace my Yeti 575. The folks at TBW knew the new SB-66 was comming out soon and would be a more appropriate bike for me than another 575. Rather than make the quick sale they advised me well and I am glad I waited. I love my new Yeti SB-66. Rich even picks my bike up for service since I don't live in the immediate area.

Brian Collins

Great shop to work with! They had a bike I was searching for; I called them up and they hooked me up. Really helpful and quick to respond.

Richard Winters

Ive been a customer at TBW since they opened…having lived/rode in NY, CA and beyond I can say that these guys are the BEST sales/service anywhere

Shlomo Swinkin

Experts - very knowledgeable, always friendly and willing to answer any questions you may have. Service is top notch. I always recommend Tenafly Bicycle Workshop. Thank you!

A B

The guys here are great. Was looking for a King hub that they aren’t making anymore. They took the time to reach out to their distributor and locate one for me. Thanks again.

Melvin Rodriguez

The second time I stop by this place. Very friendly staff, great inventory. Is a perfect place for all your bicycle needs. They definitely have a new costumer.

Michael Sternesky

The first bike shop I cut my teeth on is still an awesome shop with great people creating an awesome environment. Super stoked on my most recent bike-IBIS RIPMO!!!!

Brian

Bought a used demo bike from these guys few years ago and it has been awesome. Repair side is maybe the best in the region! Also do tons for trail maintenanc .

Eric deRuiter

I was able to test ride a variety of bikes and got helpful answers so I could understand types of brakes, suspension, etc and decide which model was right for me. Happy with my purchase.

L. Parascondola

I've been a customer at TBW since 1996 through four different owners. Rich Sutter and Dov Torenberg have done a great job with the shop. They equal or surpass the level of service of any of their predecessors. It's always a pleasure to do business there, and I know that I can trust the level of workmanship to be consistently high.

Bill L

Super patient salespeople. One of the best bike shops around with a variety of brands. Top notch service.

Charles Gomes

Expert bike mechanics, excellent customer service. Honest friendly and passionate about their work and cycling. Best MTB selection in the tri-state area.

Gene Dubetskiy

My bicycle looks brand new after service. Fast and professional place with reasonable prices.

Alexander Obolsky

Great group of super knowledgeable employees. Danny was absolutely great to deal with, and a great personality. Something you find less and less of these days. Two thumbs up 👍 👍 …

David Swezey

Smart guys. Great service. I drive pretty far to come here and it’s worth the trip. They have a lot of patience for my 1001 questions.

Eric Weisburg

The team at the bike shop were super friendly and knowledgeable. Would definitely recommend.

Ross Pennise

Great shop with top of the line service to match the top of the line bikes! Dan is a magician as a mechanic, finding creaks In my bike that nobody else could!

Robert Davis

The guys are super helpful and will make sure you get exactly what you are looking for. The in house beer tap is a nice touch too.

Robi Happen

Very satisfied the way they upgraded my bike. TBW Thank You!

Joseph Janisheski

If you want the best, you’ve got to buy your bike here…especially if you want to customize it slightly, no better!

Giuseppe

Amazing employees. Highly recommended. Not too expensive and has a wide variety of bikes and parts!!!

Joseph Colasurdo

Awesome experience purchasing a new ibis bike, the shop is the real deal

Ian Sokolowski

Very nice people with livesaving hours-- they were the only shop in the area I could find open til 7 which really saved my bacon after I caught a flat on 9W

Jerico Licup

Pricier than Piermont Bike Shop but its much closer and they do a fantastic bike service anyway, so the time savings and convenience is a plus!

Drew Greis

excellent selection of bicycles, parts and accessories with a courteous staff that cares about your needs.

Robert Marte

Excellent Service, Staff knows what they are doing and good Vibes, I recommend it.

Blake Bedoya

Great shop. Friendly service. Best MTB selection in the area. Well worth the visit.

Ed Scheuermann

Great shop with great, knowledgeable and passionate staff that care about customer service.

Eric Schofield

Such a great bike shop! The friendliest staff with the best service and products.

Tom Hennigan

The staff at Tenafly Bicycle Workshop went above and beyond to get me rolling again. They are the best.

Jacob Methner

Great experience. They fixed our issue within 20 minutes and charged a reasonable rate for repair. Friendly and professional.

Shachar Malka

Bought 3 bikes at this store over the years. Very professional.

Danny Santora

Fantastic shop. Best technicians this side of the Mississippi. Nice nice bikes too!

ayadal

Great communication and customer service. I'll definitely return and send my friends their way.

Drew Wilkins

Great shop. Knowledgeable sales and service staff. Particularly strong in mountain bikes.

Antonio P

Great experience, walked in with a flat. Took care of it right away and offered to drive me to the gw bridge if I had any trouble along the way.

Aviva Breda

5 Stars!! Very Knowledgeable and helpful.. They came out to my car so I didn’t have to take the bike in. So friendly and kind - highly highly recommend!!!