Reviews of Outspokin Bicycles. (Bicycle Store) in Tampa (Florida).
Outspokin Bicycles
2241 Gulf to Bay Blvd, Clearwater, FL 33765, United States
Description
Information of Outspokin Bicycles, Bicycle store in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Outspokin Bicycles
Sunday
10 am–5 pm
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–5 pm
Popular times
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Reviews of Outspokin Bicycles
Lindsay Roller
After being told by Chainwheel Drive (1770 Drew St) they "don't want" to work on my "Walmart bike", I reached out to Outspokin Bicycles (2241 Gulf to Bay Blvd).
Right from the start, manager Greg was more than willing to hear me out and offered for me to bring my bike in immediately so the team could check it out. While in the store, Kirk, Jacob, Susan, and every other employee I interacted with was honest, respectful, and friendly. Within 10 minutes they provided me with a detailed price breakdown and offered to have my bike repaired and back to me the same day! Kirk took the extra step to load and unload my bike out of my car, which I really appreciated.
The service, pricing, and efficiency of this store is unmatched. Thank you all again and I look forward to doing business with you in the future!
Picture included of my bike I brought in for repairs.
VÄPE BEÄR (Buddha Bear)
This place is amazing. Susan helped me pick out a perfect bike for me. I will be shopping here for bicycles (and misc bicycle stuff) for now on. The staff were also very friendly to each and everyone that walk though the front door. You guys are amazing. 11/10
Tim Cornely
Nice place. I’ve been looking for a big store since I moved here, most bike shops are small and carry few items. I wind up buying a lot of stuff on Amazon. I try not to do that but no other choice sometimes. Well anyway, this store is really nice and they have a nice inventory of bikes, accessories and even shoes. The people there were very friendly and helpful. It’s a bit of a drive from home but these guys are my go to store from now on.
Clayton Scelzi (Adventureoutside)
By far the best bike shop in the whole area. We were looking for bicycles to be able to start riding and going places around town. We looked at a lot of different bicycle shops, but none were in our price range or had the options we wanted. We found outspokin and so glad we did. The staff was so friendly allowed us to try multiple bikes educated us on different frame, sizes, bike options, and everything we needed to get into cycling. I would highly recommend going here and getting your bicycle. They have a lot of options in all within reasonable price ranges of the big box stores. The staff is super friendly and helpful and will be sure to hook you up with the best options for you. Highly recommend this place can’t thank them enough!
Paul J. Rattigan
We went in to educate ourselves on their offering and were met by an employee, Jason. He asked lots of questions to best understand what we needed. We test rode a couple of bikes and made the right purchase. Jason was very helpful, not pushy, and helped us load our new bikes into our car. Great experience.
Carlos Lumbreras
This place is amazing. They actually had a well stocked inventory and where able to get me back on two wheels so fast. Hats off to Jacob their mechanic as he was super helpful. I will definitely keep using this place as much as possible for any bike needs. Keep up the good work Outspokin
Marc Reydams
Having recently purchased an e specialized creo, I came to the store from St. Petersburg to hopefully have a mechanical issue corrected. Upon entering the store, I was greeted and politely directed by the employees at the counter to the service department.
Jacob greeted me with a great smile and listen patiently to the challenges I had with the bike. I thought, I would have to leave the bike at the shop over the weekend. Quite the opposite, he looked at it immediately recognized the minor issue and fixed it on the spot. I rarely write a review, Jacob you have sold me as the place to go for the maintenance of my bike.
All the best to you and the entire organization.
Thank you
Mesa Ranch
The owner or manager knew exactly what tire would work for a Lectric EBike. The 3.5inch x 20 didn't look anything like the tube that the bike came with. His recommended tube fit great and good price at $15
Tina Bastien
I have been a customer of Outspokin for nearly a year now and stopped in today to support this small business during a busy holiday weekend. It was a pleasure to see familiar faces and to be greeted by name. I will happily wear my new cycling gear as I ride my Liv bike (purchased at Outspokin in January) and look forward to joining more of their fun Tweener rides on Saturday mornings before the end of 2022.
Sam O
Always a positive experience here.
We've purchased an Ebike and a really nice bike rack here. They are always very helpful and willing to explain features (in laymans terms) so you will understand what you're looking at.
Highly recommend.
DJ
My absolute favorite bike shop! Miss Susan is my absolute favorite person! She took her time with us and from the time we stepped into the shop until we left, we felt valued and appreciated. Will always travel back from out of State to purchase my future bikes there.
Ian Vázquez
The team is always helpfull and will usually go out of their way to solve your bike needs.
They have plenty of stock for all levels of your cicling journey from comuter to enthusiast to pro.
Not to mention that the cicling community around the shop/team is awesome.
I got my bike Nov 2021 and it's been a dream. Thanks y'all.
Lina Chaves
I stopped by in this store last Sunday an hour before closing just to get ideas what it feels right for a lower price bicycles. Maria was very helpful and patient with me . Thank you so much for letting me try it so many times! That I end up leaving a store with a new bike.
I am putting miles on my new Momentum bicycle :)
Gary Jones
I purchased a Specialized Turbo Vado 4.0 LTD in the beginning of October and have been extremely pleased with the bike. I am now riding farther and faster than I ever have before. Jayson was the sales associate that assisted me in selecting a bike that met my needs and wants based on my riding preferences and body fit, and was very friendly, responsive and knowledgeable. I had a small issue with the bike and Greg (service manager) helped me to resolve the issue in a professional and expedited manner. Overall, I am very pleased with these individuals and the store as a whole. I will definitely use Outspokin for all my service needs in the future as I have great trust in their customer service. If you are in the market for a new bike, I highly recommend this bicycle store. Great job guys!
Michael Ferrand
Called Outspokin Bicycles to see if they had time to fix my very noisy rim brakes on my new Bianchi road bike. Purchased Campagnolo Bora One 50 carbon wheels, which can be very particular on the brake pad toe-in. They asked me to leave the bike to troubleshoot. They called me soon after (less than 1 hr) with the fix. I was very excited. Road the bike that evening and the brakes worked perfect with amazing stopping power. The shop was filled with courteous employees and excellent wrenches. Thanks again to everyone at the shop. Can't go wrong with this level of service and professionalism.
David J
Shannon taught me how to change my tire. She was very thorough and extremely helpful. With kindness and dexterity she made my flat tire problem into an enjoyable learning experience. I highly recommend Outspokin to any rider of any level. I now feel like a pro and have no fear of getting a flat tire anymore.
Brian Zalewski
Can not speak higher about the Staff of Outspokin Bicycles..
Val and Kyle were a great help with my selection of my Bike.
They are mostly a Giant retailer. Giant puts out high quality Bikes..
The Staff patiently allowed me to test ride a few bikes and even brought in a bike from their other store knowing I was not going to buy that exact Bike just so I could test ride it. They def Earned my Business and I ended up purchasing the Giant Toughroad SLR2. I have added some things to it since I bought it.
Outspokin also has a points program which add up and you can put the points towards purchases in the future!
Leah Bammann
well being a complete newbie in this world I was nervous about sounding silly but thanks to SUSAN I felt none of those ways and instead was made 2 feel welcome! she walked me through all the things I would need for a pleasurable ride. Oh and can't forget the dude behind the curtain who essentially fixed my bike up real nice! Thanks guys u got a customer 4 life!
Paul Turnbull
I bought a frame off of ebay and planned to build the bike up from scratch but I needed a special bottom bracket and crank installed because the frame was from 2008. Greg, the mechanic, was very busy but he took the time to find the exact bottom bracket I needed on line and ordered it for me. When it came in he had it installed along with my new crank. The next day I had the bike finished and on the road without any problems at all. Greg also gave me advice on what other parts I needed to buy to finish the bike. What a great experience!
I went to Outspoken Bikes again today and Greg answered a question I have on my latest bike build and he ordered the part for me and so I can finish the bike this weekend. Thanks Again!!!
Michelle Friedman
Just returned from a 4 day bike ride from Dunedin to Inverness and back. Fantastic ride that might not have been possible without the help of Greg and Outspokin Bike Shop. I have a carbon Specialized Ruby bike and was having a hard time figuring out how to attach a bike rack that could hold a pannier. Greg came up with a work about that held my pannier in place and didn't compromise my carbon frame! If that wasn't enough, the day I was supposed to leave my Ultegra front shifter just gave out and refused to work. Had to abort the trip, and hoped to start the next day if I could get everything working again! Greg made time to work on my shifter as soon as I came into the shop (we ended up replacing it!). Next day we took off and had 4 wonderful days of riding. Thank you so much Greg and Outspokin Bicycles! Fantastic shop, honest, caring and one fantastic bike mechanic!!
Jennifer Williams
The employees are so nice! Took my ebike to them to have it serviced. It costed less than they quoted me and they did a great job! Thank you such much!
Update: I needed my ebike serviced again and they did such an amazing job!!!! Nicest people and best prices!
Cindy Cornelius
Awesome staff. I planned on spending $50 and spent $650. Lol. Well worth it.
I bought a cheaper bike online, tried putting it together, and needed help with the brake cables. It turns out the bike was not the right size for me. I saw one in their store that looked nice, and they said they had one my size in a box they could put together for me to try. They called me when it was done, I fell in love! Perfect size, all the features I was looking for. They told me I had a lifetime warranty on the frame, a free tune-up within a year, and after riding about 10 hours to bring it back in for any adjustments. All included. I was sold! Even though I prefer to work on my bikes myself, it was nice to know I had back-up, lol.
Greg in the service department was very helpful. A gentleman I thought named Gabriel offered to build the bike. Trixie took me for a test ride and explained the warranty. Even saved me a big empty bike box to return my online purchase in!
I will go back anytime and recommend Outspokin for service, purchases, or just advice.
Karen Martens
If you need your bike serviced, contact Greg at Outspoken, Clearwater. I brought my bike in and he quickly figured out the issue, explained what needed to happen, contacted the company and installed the new part. Throughout the process, he kept me updated on the status and when the part arrived, fixed everything in the time he said it would take. It's a 30 minute drive to get to the shop, and worth every minute for the excellent service Greg gives me. I highly recommend his services!
David Kenerson
Great store if you are in the market for a bike, I had my bike serviced at the Clearwater location and even though I did not purchase the bike from them I was treated like I had and the staff was very friendly and I was greeted as soon as I walked into the store!!!. Highly recommend this store.
Don Dejong
I have about a 15 year old Specialized that was in DESPERATE need of some TLC. After reading some great reviews I brought it here. I will never take my bike, or any bike anywhere else! Not only did they bring my bicycle back to “like new” conditions, I actually think it shifts BETTER than new now! I swear they replaced all of the shifting components by the way they operate AND look, but they swear they just took everything apart, did a thorough cleaning, and put it back together. It’s like I have a brand new bike now. Oh, and they did a great job on replacing my brake pads as well, lol. Highly recommend.
Dre
This place offers hands down the best service in town. Rodger was excellent in helping me with my bike and also offered me more knowledge that would help me in the future. Being somewhat new to cycling it is nice to encounter friendly and knowledgeable people who don't make you feel stupid. I'll definitely be coming back here for all my future needs. Would highly recommend to anyone.
James Eatery
Well these folks are just amazing. My bicycle is my primary form or transportation right now and I'm also constantly on the go. My back tire blew out today and I couldn't here until very near their closing time. Not only did they let me in to buy what I needed (which is more then I expected)... they actually fixed the bike for me and got me back on the road in like 15 minutes, I paid for the labor but their pricing is very fair however...the fact they even did it for me was above and beyond. They didn't have to... They helped me out quite a bit with smiles on their faces and it's greatly appreciated. Thank you all at Outspokin for your exceptional customer service. 🙏🏼👌🏼🤙🏼
Heather Ploskon
My husband and I just happen to come across Outspokin Bicycles on a drive. We've wanted to get new bikes and thought it was a sign so we stopped in. We were greeted by Susan, who was very personalable and spent time getting to know us and what type of bike riders we are. Susan gave us many options to choose from and we even got to ride a few to find our perfect bike. She had a lot of good tips and knowledge to make our experience at Outspokin Bicyles a great one!!!! We recommend you check them out at the Clearwater location.
Brian Ott
Stopped into Outspokin after some ne'er do well stole my old Diamondback Overdrive. The staff are very knowledgable, friendly and were willing to take the time to show me a couple pf options. I was very pleased with the overall experience and am very happy with my new Giant Talon 2 MTB. Thank you Outspokin for a great experience. I'll be back in soon for an initial breakin period tuneup.
Chris Pepin
I made an apt dropped my bike off. Picked up the next day right on time Roger was extremely helpful in setting up.my bike with tubeless tires .
Curtis Helton
These guys and gals are amazing. Took my shoes up there to find out why my cleats wasn’t clicking into my pedals. Come to find out I had the wrong cleats. The gentleman found the right cleats mounted them on my shoes for nothing. I had to pay for the new cleats of course. Then one of the gentleman overheard me talking to one of their bike mechanics about me having a problem with my Specialized turbo’s chain jumping off every now and then. He met me at the door when I was leaving and offered to come out and take a look to see if it was something simple. Come to find out it was. He made an adjustment and didn’t charge me anything. They are very knowledgeable at what they do. Thanks again. Will definitely be coming back!!!
Ahmad Alries
Came in looking for a hybrid specialized (which they had) and I went about explaining what I’m needing the bicycle for an how far I’ve been trying to ride and Maria explained to me the difference of each bike and different models and she helped me find the perfect hybrid although after some thought to myself I came across a blue road bike a specialized as well that thankfully was the perfect size and felt so smooth riding and ending leaving with it! Super thankful for all the advice and not rushing/pressuring me and will definitely come straight there for any future needs!
Joel Malaver
Best bike shop in Tampa. I flew from Boston and my bike got damaged, brought it to the store and they got me up and running right away. Bottom bracket got replaced, chainrings got unbent, ball bearings replaced in my rear wheel, whole bike tuneup. Thanks to Greg for his amazing service and saving my cycling trip.
Vincent Lazzara
The guys and gals here always go out of their way to make sure you’re taken care of! Greg and the rest of the service department are very friendly and Knowledgable. I’ve bought three bikes from them and I took a bike I got from The pros closet to them to get it functionally right and they took care of me even late in the business day !
Dennis Boivin
Exchanged a bad tire for a good one. I had a flat and they took care of my problem, with an excellent tire and tube replacement. Very professional and knowledgeable on E bikes. Good place, if you have a bike problem.
Kayla Brook
I went to 10 bicycle shops in 1 day and Megan at Outspokin was the most helpful person in the whole county! My boyfriend and I are so happy with our new bikes!
Rolf Riemenschnitter
Outspokin got recommended to us by a friend. We went there to look for new mountainbikes. We finally bought three mountain bikes and equipment which got delivered the next day. Prices are absolutely competitive and the whole team is very knowledgeable and helpful.
John Mamalakis
What a FANTASTIC bike shop! First of all EVERYONE that works there is so pleasant. I wanted to come back with a case of beer and just hang out with these folks. I've been a bike enthusiast for many many years and involved in many long-distance bike rides such as STP, (Seattle to Portland), TRAM (The Ride Across Minnesota) and many others. I've changed countless flat tires however I now have an e-bike and it just appeared too complicated for me. Outspokin replaced my tube quickly and for a very reasonable fee! Unfortunately for me, the two lovely ladies that are in my age group are either married, or moved to Seattle.... happy for them. Don't forget when the redhead moves back from Seattle to give me a call..... LOL! Seriously, the best bike shop EVER, large inventory, great service! No need to go anywhere else! Thank you for a great experience!
Leslie Mccutcheon
This was the best experience!! I let the shop know what I wanted and they got it ordered, put it together, and when I came in to get it, Greg, was extremely helpful and knowledgeable. For a bike novice ( I haven't ridden in more years than I care to share), my experience couldn't have been better. I highly recommend this shop to anyone looking for a good quality bike and a great customer experience.
Alejandro Medina
What an awesome shop. Great customer service, and knowledge across the board.
Going to be my go to shop.
Rich Beliveau
Just picked up 2 Tubeless wheels from being serviced! Thank you for the quick turn around and breakdown of the charges for the work completed. Even got some great recommendations for new performance stems that don't gunk up. Cheers!
Andrew Herman
Outspokin Bicycles on Gulf-to-Bay rocks! I bought a Specialized Sirrus X 4.0 and it's a fantastic bike. The steering with the carbon forks is extremely light and agile, and the bike is built rock-solid. I received a complimentary tune up and warrantied labor to replace the slotted crank. Everyone at Outspokin is friendly and helpful, and the shop mechanics are best in the business. Thanks for a great experience!
Marshall Medoff
Given the shortage of bicycles at the price I was looking at Outspokin Bicycles had the model and size I wanted. I called before coming in (an hour long trip), and was treated to the best sales experience I have ever had. Shannon took me through the high points of the bike I wanted, suggested a test ride, adjusted the seat, and was perfectly professional. I highly recommend this store.
Derek Freed
Outspokin Bicycles saved me. I just had had my bike serviced 6 weeks ago by another bike shop but I was suddenly getting a strange knocking noise and I was on a serious timeline as I was leaving the next day to travel for a triathlon. Greg was able to squeeze me in and correct two massive issues with the chain and shifting cables - both of which could have potentially ended my race early. Outspokin has earned a customer and glowing love from me. Thank you!
Laura F
We had such a great experience buying from these guys. We dealt with both Jayson and Bruce and they could not have been more helpful and knowledgeable. Actually all the employees there were great. We are so happy with the service we received and highly recommend Outspokin Bicycles in Clearwater!
G Ramos
This place is awesome! Dope gear and the staff is super helpful 10/10 would go again 🚴🏽♀️💪🏽 …
edward herrmann
Somebody offered to help me within the first minute I was there. I went there to get master links which they charge $5 each for in the bike shop that's near my house charged me $11 for it
Bradley Dietz
Just purchased two bikes from Shannon at Outspokin and we are thrilled! COVID put a damper on our thoughts of renting bikes while staying in Clearwater; however, the competitive pricing and available selection of bikes quickly changed our minds from renting to buying! We are SO happy that we stopped in... Thank you for the knowledgeable and gracious customer service! We will be back for sure...
MATT DAVIS
Decided on Easter to treat myself to a specialized roll sport and I am so glad I did, the staff was very respectful and actually had to build my bike out of the box, they got right to it. Great service, and that roll sport made my last bike feel like a huffy (not that there's anything wrong with huffy 😎). I highly recommend this business and that bike.
Ryan Carelli
This place is fantastic! The staff are helpful and friendly I rode my bike to The Publix in the same plaza and when I went to. Leave I noticed my front tire was totally flat! I walked it over to the shop and it was fixed in minutes! I was also inquiring about classes and I'm excited to see they have free classes on different bike maintenance and repair. This place is great! I'll be going back again and again for all my Bicycle needs!
Tim Hershberger
I went here to get a biked I just purchased fitted for me. Delfino took great care of me. He was friendly and took the time needed to ensure my bike fit me perfect.
I went on a 10 mile ride today and it felt great!! Thank you Delfino!!
Diego Ducati
I have an older Specialized that I love. These guys take great care of it.
Mike Williams
I took my bike in to have the brakes inspected. I needed new ones. They told me it would be 3-4 days. Shannon called and left a message for me saying it would be ready, but also that she inspected my wheels and they were dry rotted and she didn’t want them to burst on me.
I went and picked it up and she put it in my car, which was very hard to do. I disconnected the brakes from the front to do so.
I got home and was trying to put the brakes together. Ha! Couldn’t figure it out! I called Shannon, she FaceTimed with me and her and another guy was able to help me.
I love the friendly service, and the knowledge and honesty they have! Thank you Shannon!!
Lucas Santana
This is the best bike shop I've been too, I got an amazing deal. My original price was around $50 to fix my brakes and tire and a employee named Greg gave me a deal for just $20 to fix all of it, he even did extra with no charge. I will go back there again if I ever need my bike fixed.
Joshua Cubacub
Helpful staff, I left the shop with my bike ready to roll 😎
Stopped by Outspokin bikes yesterday to switch out the pedals on my old bike. I asked them to put air in my tires and one of them blew, wound up replacing the tire, handle bar grips as well. The guy, didn't catch his name, was very helpful and understood that I was looking for budget options. They ended up dropping the labor fee on the pedals which was a nice bonus.
Walter Samples
Great bike shop. They will always go out of their way to help you. I was talking with Shannon today about questions I had about the cleats that came with my new Speedplay pedals. Not only did she answers my questions, she ended up installing the cleats on my shoes. Thank you Shannon!
M K R
The people at Outspokin Bicycles are very friendly and helpful. The three star review is because of the last two times I’ve purchased items at Outspoken: The items ended up costing substantially more, one item was $40 more, than the ticketed price. Both times this happened I asked about the price discrepancy, and the rep said the prices were not marked correctly. Seems kind of shady, like the old bait and switch trick. I don’t know if this is just a fluke, if they aren’t attentive and staying up on marking prices, or if it’s intentional, but it’s happened twice now so I’m not sure what to think. I advise anyone who shops there to ask about the ticketed price BEFORE making a purchase. Otherwise, the employees are always helpful at Outspokin Bicycles.
Perri Hart
Great service, very welcoming place. Everyone working there, all are helpful and kind. Recommend this place 100%
Scott Ruth
Great bike shop! They have high end gear and bikes, though very friendly and helpful for the new riders like myself. Even called to ask questions about biking and they took time to answer them all without complaint. I worked with Leo and Lisa who also do group swims, runs, and bikes and I think Matt spent time answering questions about the tires and sizes. Their brands are limited bit great warranties and truly solid customer support.
Beat amazon prices for water bottles and holders to boot.
Kim Teter
We came into the store because we were looking for a new local bike shop since we were new to the area. We had a bad experience at another shop and were looking for great service. We found that an more at Outspokin Tampa. The staff was patient and courteous. They answered all kinds of questions, chatted with us, and generally made us feel welcome. It is rare to get that kind of exceptional treatment in a bike shop. I highly recommend Outspokin to anyone looking for a great bike shop!
jack lahm
People are nice. Though, I have seen a lot of reviews that have the same issue I have. That is the wait time. I needed a rear derailleur adjustment, but before even looking at the bike, they requested I leave my bike with them for the day because of the backup of repairs.
Dean Minardo
Incredible customer service!!! October 9th, my wife and I ventured off to shop for a new bicycle. We went to Chainwheel Drive and felt as if they were extremely proud of the bicycles in the store. We were asked if we needed help and were left alone. Not super engaging but not rude. We went to Jim's off 66th in Largo. We actually purchased my wife's bicycle there 2 years ago. Nice people but a very slim selection. I was torn between 2 bikes there and it seemed that the gentleman helping me was just agreeing with me on the bike's as long as I purchased one. When I got to Outspoken I was greeted by Bruce. He literally took it upon himself to size me up for a bicycle. Asked me some questions about how I was going to be using the bike? What kind of bike I have now? Just some research. Then he offered me a test drive on the bike's I chose. He told me to think it over. I did. Went back and purchased a Giant Hybrid. Reasonably priced and I got a veterans discount. Truly a wonderful experience...
Juan David Ospina
I've been looking for a set of descent bikes for my self and my wife. There's quite a few bike shops here in the immediate Tampa Bay area. There is only one OUTSPOKEN bike shop. They are super friendly, helpful, knowledgeable. Their is not that pressure about having someone pushing a product to you. I'm beyond happy with my investment on the different products that I was guided on. All I have to say is that it was worth me driving 50 miles one way to find this location !!!!
Penney Robichaud
My first bike run with Outspokin was today. Unbelievable!!!!!jason was great and the other riders was the same. No one was left behind. Everyone gave support. Will bring more people with me next time . 1to 10, it was 11. So much fun. Great people great ride.. love my low ride entry bike....Buy one, best personal investment you could ever do.
Gabby Redmond
I’ve been to the Clearwater store three (3) times now over the course of 1 1/2 months 1. purchasing my bike, 2. purchasing my bike rack, 3. bike tune-up. Everyone that I’ve worked with at the Clearwater store has been nothing but exceptional!! From giving me much needed née pointers for a newer cyclist to helping me with my new rack and accessories for my car. I would recommend everyone who wants a quality bike to shop here. I know I’ll make sure my family and friends shop here when they want a great bike and excellent customer service.
Charles Anderson
I can't recommend the team at Outspokin enough. I live in Asia - and the bike I want is not available here. I was coming through the Clearwater area and reached out to see if they could help me order one. They didn't have the bike in stock - but were able to order it to arrive the same time I did. They also were able to schedule a bike fitting while I was there, arrange for me to get a used hard case to transport it back home, and helped me pack it up. To top it off, I had a family issue while i was there (don't want to go into details), and they helped me with advice on how I could address it. Way above and beyond what would be expected. Val, Trixie, Greg - thanks so much for all your help! All the best!
Jon Vreuls
My wife and I had the best experience you can have at any bicycle shop, we tried several our salesman was Kirk he answered every question and gave us so much information on all types of e-bikes, we bought two e-bikes and are so happy with them, outspoken bicycle shop of clear water was instrumental in the purchase of our bikes I would recommend going there anytime for any one, novice or Pro
Angela Holloway
I won't go anywhere else. I have purchased two bikes from Outspokin. They took the time to ensure I purchased the best bike that fit my requests and my budget. I also get my bike serviced here and I purchase a lot of my gear here. No other bike shop has provided me with customer service that even compares to the service I get here.
Thomas Heaton
Awesome people they are very knowledgeable lot of products to choose from even bicycles at this time
Tim Dadabo, Voice Actor
These guys and girls are just great. Super knowledgable and way above and beyond in their service dept. Greg simultaneously worked on 2 bikes for my wife and fixed stuff I didn't even ask him to and didn't charge extra. He then proceeded to help my wife address a saddle question with this KICK-ASS computerized "fit-kit" they have.
Great store, great service, great bike, and great people. Guess that's a Quad-Fecta!
Mike Puffer
Bought a bike here last weekend. Great experience! I shopped around several shops in and outside Tampa. Cannot beat the customer service at Outspokin. Shannon is awesome.
Michele Ross
I brought my 6 year old bike in about a year ago. It had been outside for a couple of years while I was in grad school and needed a lot of work. I told them how much I was willing to spend and they did just enough work to get the bike back in service without any surprise costs. I have been riding once or twice a week since then and it is still holding up. Thanks for the honest and effective repair service!
Kyle Kaman
I dropped my bike off there to get packed and shipped. They did a excellent job with the packing and we’re very helpful answering any questions that I had. While I was there I also looked at a few bikes in the show room Kyle was very helpful and very knowledgeable.
Lewis Bayers
Jammed my chain on a Sunday afternoon. Shannon not only freed the chain, but showed me how to free it myself the next time it happens. She also replaced a missing bolt for me, all in a few minutes. It was clear that the entire staff there wanted to help; they even handed me an extra bolt so I’ll have a spare. It’s great to find concern, competence, and fast and friendly service.
Pyra-Danny V
It can be intimidating entering this store and all the model bicycles appear shiny, pricey, and out of my league… I just have a flat and need new tires for my poor little hybrid. Luckily no one laughed at my old bike… the guys were very quick to take my bike to the back and start working on it. They suggested other repairs (which I already knew I needed) but didn’t oversell on my inexperience. PRICE = The individual parts are priced well—just slightly higher than if you bought online, but they charge you per service fix. In total that can add up.
Tari Ristorcelli
I was referred by my brother, Bob Fink...He purchased his bike there within the last year and had nothing but praises for Outspokin Bicycles and all the help they have been to him as he transitioned to a higher step of riding....long story short I have two comfort bikes, at Trek and a Giant. Doug took us in under wing and walked us through the tune up process and what each bike needed. Fair is fair...answered all our questions, made us feel comfortable with the bikes we owned and did not try to upsell us....He just kept saying as long as you are happy and keep on riding! Our bikes were ready the next day as promised and I couldn't be happier...They look shiny new and ride great....I will be referring anyone who asks me about a bicycle company straight to Outspoken and they will have my continued business.....Thanks for a great first time experience with your store....
Carolyn Gross
My husband and I went to look at ebikes we were met by Jayson. He was very knowledgeable on the bikes, and explained things to where we understood what he was saying. did not pressure us at all. It was raining out so, I didn’t think that we would be able to try out the bikes. Jayson moved things around in the store allowing me to try the bike inside. He even held the bike due to me being a beginner at bike riding and walked along with me. Who else would of done that! LOL He seen that I was nervous and uncomfortable on the bike he got me off, adjusted the seat, and off I went with him cheering me on. Needless to say, we purchased two new bikes and some accessories. Jayson and the rest of the staff even helped us with a way to get them home because we had a car that would not fit the bikes. The bike that my husband purchased just came into the shop and was being built, the guy building it (sorry, can’t remember his name) took the time, finished building the bike right then and there so we could go home with it. I can’t say enough good about the staff at this store. Thank you for giving us an awesome experience in purchasing our bikes. We came home and I’ve been cruising around the neighborhood so fun!!! THANK YOU Jayson!
david erickson
We had a very strange problem with our Rad ebike and received incredible service from Greg at Outspokin Bicycles and Trish, Paden and Jennifer at RAD Power Bikes. Greg is the RAD trained mechanic at Outspokin and went through a long process with lots of consultation between Outspokin and RAD to get us back on the road again. We are very happy that there is a RAD trained mechanic in Clearwater and that he is Greg.
Alison Buhler
They fixed up my old bike beautifully. He adjusted my seat, so to speak, and showed me an easy way to get on the bike. AND fixed my grandson's baby stroller, something the mechanic had never even tried before, no charge. THEN helped me put the bike rack on my car. I'll be back.
An Nguyen
I came in to fix my bike after I crashed it and Mr. will donohue fixed my bike in to new condition. I also bought shoes and Trixy was super helpful. I highly recommend outspoken they are super professional and friendly to their customers.
Jay Regan
Fantastic service! First time customer. We decided to stop in while killing time awaiting a return call/text on a Craigslist used bike listing. Spoke to Doug and was blown away by the product knowledge and how a bike should be "fitted" to a rider size. Decided right there to skip the used bike plan. Invested a little over 200 more than the used bike was going to cost but left feeling that I was a thousand bucks ahead. Will certainly be back when upgrade time comes for my younger son. Full disclosure; Doug is my brother in law but (I didn't even know he was working that day!) all the above is 110% accurate.
MICHAEL THOMPSON
i didn’t buy a bike here but Kirk helped me like I did.
Kevin Harvey
Always friendly here. Does not mater if you have a $300 bike or $3000 you will be treated the same u like other places i have been. Also their mechanics are true pros and will not sell you things you don't need and will be honest with you. This is the only place I will go.
Eugene Bodyakin
Outstanding service, hospitality and professionalism. Would recommend to everyone! We are snowbirds from Canada and bike lovers and have never met such level of service. Thanks to John and Greg and all the crew. Happy New Year to all of you!
Merriam Massey
I was lucky to meet the Outspokin crew at an open water swim while I was in town. They were incredibly hospitable and helpful. I brought my bike and ended up needing a tire and some bolts and other stuff. They went out of their way to help me. Thank you, Val, Bruce, Trixie, and the handsome mechanic....didn't catch his name!
Justin Merritt
Incredible service. Hunter dropped what he was doing to fix a case of user error, and got my bike perfect SAME DAY. Also, their service prices are quite reasonable and really won't let your bike leave till it's just right.
Sandra Graca
Connie (and the crew) at Outspokin, Clearwater were extremely helpful. They took the time to make sure that we bought the right bikes. As novice bikers, we had many questions and needed much attention. They were patient, knowledgeable and delivered superb customer service. The result is that we love our bikes and how they fit us. We highly recommend that you visit Outspokin in Clearwater.
Happy riding!
Sandy and Eileen
St. Pete
Eric Chavarria
Found a bike I liked online then found out Giant bikes are not allowed to be shipped so I looked for one locally. Once I found something similar I went to outspokin to see it. They showed me the bike I wanted but looked up other bikes in their stock as well. They found a 2015 high end giant trance with carbon wheels that was just a bit more because it was one of their exhibition bikes (they loan/rent it out sometimes or use it for promo) but was in great shape. Anyway it was at another location and they had it brought over. I was so excited that I did not check it appropriately.....once home I noticed a big Dent in one wheel. I took it back the next day and the sales rep Miguel quickly pointed out that carbon wheels don't dent. There was a mistake in the computer system and somehow the 2014 bike got confused for a 2015. They were very sorry about it and promised they would make it up. They found a 2015 Giant Trance Advance 2 which is better than what I thought I was buying (this one has a carbon frame). Anyway they traded the bike with no additional funds to make up for the error. I got a $3650 Giant for $2600 that was almost new (only like 2 rides before me.....also an exhibition bike)! Extremely happy with outspokin! Earned my business! Going shopping there for a new carbon handle bar in the next few weeks. Love my bike but having an issue with the upswing in my bars and issues with my wrists but that is another story
William Poe
These guys are the real deal... great selection and and knowledgeable staff... exceptional service dept... tuned up and repaired our whole family fleet of bikes...... we have tried the rest and found the best... thanks jason...
ninjaassassin27
This shop will always have my business. They truly care about what they do, and it's the little things that really show what a polished and outstanding business ethic they practice. Every time I come to the shop, they do what I need in a reasonable amount of time, always doing a quality job for a good price and going the extra mile to make sure that what you get is nothing but outstanding. Don't waste your money at other shops who are only concerned about profit. These guys are the best.
Michael Moore
Had 2 tires and tubes replaced. Very reasonable price and relatively quick. Seems to be a fantastic bike shop!
Deborah Brookins
Outspokin Bicycles repaired my bike efficiently and in a timely manner. Staff was very helpful in getting bike out of car and putting it back in.
Glenn Humphreys
Best bike shop in town! Super friendly and knowledgeable staff, outstanding mechanics, great inventory, and incredible prices. Plus they support local athletic events in the community, and they provide the best coaches for their amazing multisport team. The owners take pride in their stores and their community and it shows!
matthew deardorff
This guys are GREAT! I recently moved to Clearwater and broke the presta valve in my wheelchair tire/inner tube. The one guy went called and went to another store to get the inner tube. I really appreciated the effort and custom service provided! I would recommend this store to anyone looking for knowledgeable customer oriented sales and support! Thank you guys for you time and efforts!!!!!
Ted Claypool
Great work, reasonable prices and rates. They really go above and beyond, especially with Vintage MTB parts.
Brandon bcg
We love this bike shop! They are always so helpful with answering questions as we get into the world of bikes. Definitely will be back here!
Corina Cukar
Excellent service from Maria! She knows her stuff. She made me feel comfortable and confident about my purchase. Loving my bike!!!!
Kate Greenough
With 2 weeks until my 1st Triathlon, I was in a car accident and my bike on the back was crushed. Not only is Outspokin working to try to get me a discounted new frame, but they loaned me a bike so I could continue my training. This is outstanding service and certainly exceeded my expectations. I will be a lifelong customer.
Michael Ziegler
Great experience. I took 2 bikes there before Christmas. The tune up was a gift to my wife. Ryan was really helpful; he was quick on the repair, and they were fair on the price.
Lawrence Weiner
I narrowed my search for a carbon endurance bikes to 3 different bikes model. After visiting 4 bike shops in my area I decided to buy from Outspokin. The sales people (Doug, Erik and Chris) and the owner (Val) were patient, knowledgable and great to work with. They were objective about the pros and cons regarding the 3 different makes and models I was interested and did a thorough job comparing and contrasting them . Instead of steering me to one of their bikes they encouraged me to ride the 3 different models and find the one that was the most comfortable. Thanks to Outspokin's emphasis on customer service and making sure the customer is comfortable with the bike I am now the proud owner of the Giant Defy Advanced 2. If you are shopping for a bike I highly recommend visiting Outspokin. They will steer you in the right direction.
V -
Sales and service staff were very friendly and helpful. Prices seem reasonable. Two day turn around on bike servicing which is way faster than expected. Thanks for the help.
Matt Tanner
Stopped in for some gease to lube my pedals and ended up buying bike wash and degreaser too. Friendly staff, and not too "pushy" asking if I needed help. Will be back!
Fork U Academy (Bill Barlow)
Very nice people, great service and good inventory
jackson b
Best place to bring a mountain bike in Tampa Bay hands down. Jacob is absolutely S tier. Big shout out!
John Antonucci
Awesome selection with quality bikes at a wide range of budgets, knowledgeable and friendly staff, and clean and well displayed store. Delfino was great and helped me find a great bike to fit my price point!
Derek Kangas
They fixed a problem with the headset on my bike that had 3 prior shops scratching their heads. Them only charged a minimal charge. I will go back and I recommend them to all. Fantastic customer service!!!
Jon Elliott
Great experience at Outspokin! The Mechanic and Manager helped me out with a complicated warranty situation and didn't charge me a penny! Very cool! Won me over as customer thats for sure! Thanks Outspokin! Highly recommended!! They truly care bout the customer!
Ke’Ara Nicole Kitchen
Recently got a a bike that needed air and went to Outspokin. Bruce was very nice and had great customer service ! Definitely will be going here for all my bike needs and accessories.
Toby Brandenburgh
Simply needed a flat fixed on a Saturday afternoon (twice). Both times, the service was swift, courteous and priced right. They will get all of my bicycle-related business, every time.
Dario Saric
Exceptional staff who is very knowledgeable and supportive. Everyone who I encounter there has a lot of passion for what they do and they never make me feel like I am a walking dollar sign. I am confident that when I work with them that they will recommend what is right for me. Thank you for being outstanding!
John Marciante
The team at "Outspoken" are customer oriented and went the extra step to program my very expensive "BORDO" Combo 6100 bicycle lock by ABUS. plenty of inventory to choose from and a fun shopping vibe.
Damian Kevitt
Super helpful people here. They also have a good selection of different types of bikes, scooters, etc. Not just road bikes.
Jeremy Hutson
Thank you Doug and Will for helping fix my tube and tire in the tubeless ready wheels! We finished the ride. Awesome shop. We’ll see you again soon.
Michele Schrader
Very helpful, informative and freindly. They also have a good inventory of quality bikes.
Lj Smith
Great place. Super staff never a bad experience shopping there in 10 years. Nice line of bikes from entry level to top of the line carbon models
Tumoyia Biggs
Great customer service and quality bikes. Sales person was very patient with me.
marv fuerstenberg
Great place and personal very helpful!
Aaron Williams
Excellent service, best selection around, fair priced very knowledgeable and friendly staff!! Can't wait to go get bike # 2
Eddie Merced
Very helpful! Grate selection of accessories and their getting new bikes in weekly.
Tracy Affrunti
Their crew pulled through for me when I needed a same day bike repair! Highly recommend for sales and service!
Mary Ann Keller
Thanks to Jayson a d Bruce for an outstanding mountain bike clinic. The skills a drills were terrific and the ride was so much fun!
fugi willis
I had walked in with a few concern regarding my bike miss shannon was super duper helpful and gave me great advice i cant wait till my next visit
Christopher Wright
Friendly repair shop gentlemen fixed up my deflated tires free with no hassles...shop looked well organized and professional, store looked very well stocked with all u could need...found a bike shop I can use!!!!
Dennis Desalvo
I want to say thank you for the overhaul done on my Felt B-16 last week. The bike looks and is riding great. Dennis
Dan Pepperdine
Great selection. Love the staff. I've bought and had my bikes tuned up there now a couple times.
Burton Williams
I have nothing but good things to say about this business...very professional and courteous...after being treated like a second class citizen at chainwheel. drive..outspokin was a welcome change...I will ship no where else for any bike needs....thank you guys for going above and beyond
ShineOnDude
Matt was our salesman, very nice. The shop was extremely busy. But we got two bikes. :)
Pastor Dan
Excellent service on a busy day. All I needed was an inner tube, but they were quick about it, cheerful in their approach, and quite reasonably priced.
David Pedersen
I brought my bike in to replace a tire and within 15 minutes I was out the door and back in the road. Thanks guys!
Cheryl F
When I'm ready to buy, THIS is the place, knowledge, not pushy, and well supplied. Susan is the one to see. Thanks for the education.
Javier Lopez
Leo has great knowledge and he is great helping with your bicycle choice and what fits you. Amazing service.
Kevin Case
Very nice and knowledgeable. Didn't pressure to buy, but let me test ride 2 bikes.
notoriousscottyb Smith
Great place if you want high end or electric bikes.
Theyre always very helpful and wicked smaht.
Wes Ratliff
I read both positive and negative reviews on this place,,,first of all, we are human, not perfect, we have good and bad days, give people room for error
With that said, from my experience with the store in clearwater,,the whole staff was more than helpful, giving and hard working, giant bikes are dope and i reccommend this place, invest in a new bike and enjoy life.
Rick Rapid Raducha
Great place for purchase, repair or modification of bikes and even wheelchair tires...especially if you hate those Gray color hospital looking rubberized tires.
L Wright
Excellent store, repair shop, and customer service! Outspokin is my choice for all my cycling needs!
Randy Nickels
Have gone on Saturday morning group rides for the past 3 weeks with Jayson and crew - great exercise and an opportunity to meet other health conscious people.
JP
Great staff, professional service! I had my rad rover e bike brakes serviced, and I am very pleased
Ted Loyer
Very friendly however 1 week before basic bike repair can be started after receiving bike
Derek Lafontaine
Hands down these are the coolest most helpful ppl in the city...they are quick and they do quality work...most of the time they have me in and out the same day and i have a crazy reverse electric trike which is hard to work on but these guys never disdapoint...I wont go anywhere else
Nickolas Nall
Great service got me great bike and all my questions answered.
Thomas Curtin
Very friendly and helpful staff. Fixed my flat tire that morning so I could ride
Luz Gonzalez
THIS PLACE!
The service is so professional and beyond friendly!
Loved my visit!
Chris McLaughlin
Very nice and organized place - well suited for bike hobbyists and new buyers.
david joffe
Great service and experience
Mark Kulow
The bike mechanic is awesome. Very friendly staff
Caitlyn Dollar
The staff were so friendly and helpful!
Pickel Sandwich
These guys helped me with a new stem for my handlebars. They were very nice and polite. Thanks for your help guys !!!!
david perusse
Great service!!! Great bike!!! Great sales person Leo!!
Manythanks
Kylie Martin
What a wonderful experience! Grabbed a new road bike today, and couldn't be happier!
michael zavacky
Very attentive staff, they make it happen! I cannot say enough nice things about this place. They do an amazing job.
Kara Giguere
Keith is the man! Thank you for your help with picking out the perfect bike.
Dave Raab
most expensive bike shop I was charged $70 to put tired feeling my tires
Steven Shopnick
Wounderfull work ever time great bike shop the original Steven shopnick 1.
jose Manuel Dorta
Very nice attention by Delfino and patience about my question and response very professional and give advice for a future purchase
Bryan Johnston
Excellent staff . Very helpful . No pressure to buy anything . We will be back
Chris M
Great service. Very knowledgeable and helpful. Go there !
Robert Jason Vogelman
Great service team here
Patty Gerboc
Super helpful. Super knowledgeable. Really nice people!
Patrick Harp
Best customer service experience I've ever had...
Chris Phillips
Had a great experience shopping here.
Jeffrey Blanding
AMAZING Service, fixed a flat while I waited !!
Dave Inselmann
Very helpful staff who gave excellent information on their products
Logan Clynes
Good bike store/shop.
Lee Sale
Great product, excellent customer service.
Roger Sexton
Fast answers on parts availability
Yq
Staff is awesome
William Meitzner
Good fair
Kevin Lee
Great experience and very friendly and helpful
John Hartung
Very helpful, they have a good attitude.
N AE
Great place but they are so expensive.
Patrick Pendola
Friendly prompt service ☺️
Diane Cadavid
Great service!
Jack Livella
Great customer service!
Mark Cantor
Not that much selection at the store.
Miya Lamont
Amazing people
Joe DiLeo
Great friendly service.
Carol Hamilton
Great service!
Nick Voutsinas
Too expensive
Matt Templin
Service is good.
Mike Howle
Great service!
favio cuervo
umm
Will
Ok
brian peckham
Very informative
Mike Mapes
Love this store. Friendly staff. Very helpful.
ALBERTA CHÁVEZ
(Translation) An excellent service 😊 they speak English and Spanish ☺️👌
(Original)
Un servicio 😊 excelente hablan inglés y español ☺️👌
Elba Cabrera (Abdecoral)
(Translation) Very professional and good service
(Original)
Muy profesionales y buen atendimiento
GONZALO ZORRILLA ESCUDERO
(Translation) Excellent attention and in my Spanish language also by Mr. Delfino
Thanks.
(Original)
Excelente atención y en mi idioma Español también por Sr.Delfino
Gracias.
Antonio Charrez
(Translation) Excellent service
(Original)
Excelente servicio
Cheryl Gaudette
Stacy Dillon
Dustin Schatz
Mark H
Chris G
BRYAN ALLUSHUSKI