Reviews of Dandelion Bikes. (Bicycle Store) in Seattle (Washington).
Dandelion Bikes
408 18th Ave S, Seattle, WA 98144, United States
Description
Information of Dandelion Bikes, Bicycle store in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Dandelion Bikes
Sunday
Closed
Monday
Closed
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–6 pm
Reviews of Dandelion Bikes
Amy S
Great bike shop. Unlike many bike stores in the area that are just looking to make a quick sale, Dandelion takes time to work with you individually to make sure you get the bike that's right for you. Responsive, friendly, and very knowledgeable.
They only carry quality bikes too. This was my first e-bike purchase and I am so happy with it!
Christine Wise
There is absolutely NO shortage of online information and reviews about different ebike brands so much so that if you go down the research rabbit hole you just may find yourself stuck in analysis paralysis. That was me before walking into Dandelion and talking with Tyler. He is an absolute gem, a wealth of knowledge with no pushy sales pressure. His shop Dandelion carries a limited but highly curated selection of exceptional ebikes. I was impressed by Tyler's patience and straight shooter advice during my several shop visits and test drives. In the end, we purchased not just one but two Moustache ebikes - for me and my husband. We've enjoyed getting out there and are grateful for small businesses owned by passionate people like Tyler.
Sebastian Hulburt
Maybe the best customer service I've ever received. I went in knowing nothing about E-bikes and Tyler was patient, thorough, and quick to share his wealth of expertise to help me find the exact bike I was looking for. Some of these bikes are surprisingly expensive but at no pint did I ever feel any pressure to get anything other than the exact bike for my needs. I went and test drove the bikes for way longer than the time I had originally booked and had a billion questions and they never balked or got impatient as I took a few days and hemmed and hawed over the choice. They have been so generous giving me a loaner bike when there was some trouble getting the bike together and a loaner bike bag when there was some delay in bags I had ordered arriving, which ended up being months! So kind of them to let a loaner be tied up that long. Their technician Vann has also been extremely helpful when I've had questions about care for the bike. If you're looking to buy a bike you will not find a better place to do it than here.
Ricardo Fernandes
When every bike shop was giving me 2 weeks delivery times for a specific Bosch battery I really needed, Dandelion bikes promised and delivered in 2 days. Swift reliability is worth every penny. Good job guys! A huge thank you!
Hillary Lovell
I really cannot rate my experience at Dandelion highly enough. My partner and I went to test ride several bikes we had researched. Tyler was extremely patient in explaining each model and answering our (numerous) questions. I tested out the Gazelle Medeo T10 and T10+, Riese & Muller Nevo, those were at my request. Tyler also suggested Moustache, a brand I had not considered, so I tested a couple of those. After testing all of the options, I decided on the Moustache Samedi 27 Xroad 5 and am so thrilled with my purchase. Tyler's expertise and recommendation based upon my needs, anticipated usage, size, etc. brought me to a bike I am extremely happy with and ended up being the best fit for me. He certainly did not upsell me because I was looking at the R&M bike as well, and Moustache is less expensive. We will be coming back to get my partner an ebike as well, and I trust Tyler and the team at Dandelion to help find the best bike for him. They are clearly passionate about their work, and if you are in the market for an ebike or need a trustworthy shop for maintenance, parts, etc., look no further.
Spencer Nilsson
Absolutely stellar service from the first time I called to riding my new Gazelle out of the shop! In particular, the run-down of the bike with staff before completing the purchase was awesome. It's nicer to be told these things than to have to learn them the hard way out and about.
I'm looking forward to when they can move into a more permanent location - I think all they're really missing at the moment is a nice looking storefront. It's worth noting I haven't taken my bike in for a tune up but I have every reason to believe that'll be a similarly pleasant visit.
Maxwell Bernstein
Unbelievable shop with experienced, knowledgeable team members! I bought a Benno Boost and a T9 Gazelle for my wife and I (and our daughter) from Tyler about 1.5 years ago. Throughout the entire process and in the 1.5 years in between, Tyler and Vann have been nothing short of incredible. I love bikes, but was new to e-bikes. They patiently walked me through the nuances of different drivetrain technologies, power systems, range and load considerations, and setups. They let us test all different types of models, and never pushed anything on us but always guided us with our overall experience in mind. They have checked back in throughout, and when we had minor issues with a chain or something else, they managed the warranty process and replaced it. They also include complementary fitting and 300 mile services. This is a top-notch shop, with people who really know what they are doing. If you are thinking about getting an e-bike, there is no better place in Seattle to go.
Samwise Rowe
I'm not a cyclist, but was looking for an ebike to help me get around town. The staff were very helpful in suggesting different options that would meet my needs. I went in for a test drive before I picked and ordered my bike. That was a huge advantage over ordering a bike online.
I got my ebike and totally love it. Great for commuting and I've even done some just for fun rides. Recently someone tried to steal my bike and ruined the cafe lock on my bike. Dandelion bikes ordered a replacement lock and fixed it for me in 15 minutes at no charge. I'm really glad I ordered my bike through them!
Russell
Buying from here was such a fantastic experience. Tyler is very knowledgeable about the bikes, and was very helpful going through all of the components when picking up the bikes, and he even helped load the bikes on the car and donated some clean scrap pieces of cloth to make sure the car didn’t get damaged by the bikes during transit. You can tell that he’s in this business because he wants to get people on bikes. Very authentic.
Carlos Sierra
Tyler has been very helpful getting us our first ebikes.
ProtonVehiCROSS
Tyler and Vann run a great little boutique bike shop. After test riding the Riese & Müller Load 60, Load 75, and Superdelite (and hemming and hawing about the purchase for several weeks), I ultimate decided on the 2020 R&M Superdelite Rohloff HS eBike, and couldn’t be happier. This bike is a fun beast, and we have put 600 miles of paved and gravel trails, city commutes, and mountain bike single tracks on it in just the first three weeks. Tyler was patient and knowledgeable about all the options and benefits / trade-offs of different gear hubs and bike manufacturers. We’re happy with our purchase and recommend Dandelion Bikes to anyone else looking for a primo bike with nice touches. We also put a Tout-Terrain Outback on order and are excited for that to come in late this summer. All in all, this is gem of a shop that will have some uncommonly awesome bikes with rides and features that will surprise you.
Sean Hennessey
This shop is great. Purchased a bike here early this year and they were awesome to deal with. Highly recommend if you're looking for an ebike.
Eli Shechtman
My ebike had a broken rear hub that required shipping the part from the original store out-of-state. Tyler handled this quickly and professionally, kept me informed and also made small tune ups and provided a few valuable tips about the bike I didn’t know. The highlight was the drop off service – very convenient. Warmly recommend this shop.
Javier Beneytez
Best ebike shop in Washington! We own a couple of Riese & Muller ebikes from this shop and they are awesome. 100 % recommended.
Both bike service and bike sales are definitely a dream from people (Tyler & Vann)that really care about the bikes.
We've never had such excellent, careful bike maintenance and overall service. Great people.
Johannes Grad
Great place for high-quality electric bikes, especially European brands. Outstanding communication with very convenient online scheduling. Perfect location with quiet hilly streets for test driving. Very knowledgeable staff.
Bruce Lavine
Tyler knows his bikes and the test ride delivery service is brilliant. Very personable interaction, premium bikes, and technically dependable assembly and service. Strongly recommend.
La zapatera
they only offer repairs on ebikes and scooters they sell.
Mark Peery
Premium eBikes with excellent service. Love my R&M Supercharger2.
Luke B.
Dandelion is a rare find in the cycle shop world. Love this place.
Also of note: Tyler's a legend in the cycling industry.
Steve Buck
Awesome shop. Tyler and team are great. Their pickup and drop off service is the best idea! Made my Load75 Maintenance super simple. Highly recommend.
Martin
If y'all are interested in high quality Ebike's this is the place . Tyler & vann are the best .
Carlos Sierra
Awesome bikes! Expensive but worth every Penny
Gabriel Rank
Great bike shop with even better bikes.. very knowledgeable and helpful
Robert Allaway
Great shop, super friendly and fast service. Cute dog too!