Reviews of Gno Cyclery. (Bicycle Store) in New Orleans (Louisiana).

Gno Cyclery

70 Reviews

8 Comments

Bicycle store

Bicycle store

1426 S Carrollton Ave, New Orleans, LA 70118, United States

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Information of Gno Cyclery, Bicycle store in New Orleans (Louisiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Gno Cyclery

Reviews of Gno Cyclery

Maria Page

GNO has a wide range of bikes and some are very snazzy bikes! I am just a regular bike rider, around my neighborhood is my usual limit. I had a brake issue. They were very nice, did not sneer at my lack of expertise, repaired the issue perfectly and did not overcharge. I recommend them highly!

Evan Roden

Very helpful, willing to offer tips and reasonable prices. NOTE: They won’t work on e-bikes they didn’t sell, even for minor repairs unrelated to electrical equipment (like replacing brake pads).

Jason Hahn

Really disappointed in the effort made by the shop to fix my intermediate road bike. They replaced my part with inferior and significantly heavier part. If you cycle with anything more than a basic bike you know how much of an issue this is. I thought they were throwing me a bone because they didn’t have an exact replacement but what they did will cost me a lot of money and time. Very frustrating. Good labor price and fair cost for what I got but not what I wanted and communicated with the shop.

Kurt Davis

I have been going here since I moved to the city and bought a couple of bikes from them, including a new road bike after mine was stolen. Every time I go in, they are really helpful and knowledgeable. Always a great experience.

Todd Smith

This is an excellent bike shop, I've been in 3-4 times for minor repairs, mostly flats. The staff is always polite and professional. Most recently Scott and Jordan helped me with new tires for my old bike. This will be my first stop if I ever want a new one.

Jeff Davis

As good as a shop can get. Huge selection of superior quality products, many of which are Cannondales, which no other bike dealers in town sell. I am an experienced cyclist and I hate going to shops. I've been ripped off a lot in the past. I had a specific and serious problem in my rear hub, so I took it in for them to fix it. Within only a day, they called me to tell three distinct things that were wrong with my rear wheel, and explained that the best option to solve all three would be to replace my rear wheel. Only hours later, they called me again to let me know my bike was ready to go and they had put an exact replacement of the make and brand of my rims on my bike! It was an 80 dollar wheel and they charged me two costs of 8 dollars for labor, which was exactly what the estimate was. I was incredibly happy to walk out in only a day with a brand new wheel for a little over 100. It was also fun to geek talk with the staff, but bear in mind that I am a clearly experienced cyclist. I can't vouch for how they would treat a less knowledgeable person in the same situation. But on absolutely all accounts, this bike shop is outstanding.

Joe Guenther

There was young man he had glasses and a blue fleece, sorry forgot his name, in the door waiting to answer all our questions for me and my fiance. Helped me pick out bikes, he was both professional and enthusiastic about his work. I walked in to buy one bike and ended up buying two because he truly showed a dedicated knowledge and was very courteous. After to going to so many shops and getting snubbed I would gladly buy all my bikes from this shop for the kindness and regard they showed us as customers.

Isolde Butler

Really great. I think they must have new staff since a few years ago reading the old reviews. They were super helpful. I don't bike much, and was bringing my old junky bike in for a tune up and tube replacement. The sales person rushed over to help open the door, he talked me out of the tune up pointing out it didn't make sense for a big box store bike and saved me a bunch of money when he could have totally upsold me and I wouldn't have blinked. The repairs were fairly quick and they were super pleasant with me even though it was a very cheap transaction. Will def go back there for my bike needs or if I ever decide to upgrade.

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