Reviews of Bayou Bicycles Inc. (Bicycle Store) in New Orleans (Louisiana).

Bayou Bicycles Inc

139 Reviews

80 Comments

Bicycle store

Bicycle store

3530 Toulouse St, New Orleans, LA 70119, United States

Description

Information of Bayou Bicycles Inc, Bicycle store in New Orleans (Louisiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Bayou Bicycles Inc

Reviews of Bayou Bicycles Inc

Rozane Keppner

I had a great experience with purchasing my latest bike here at Bayou Bicycles. Eliza was my salesperson and was so very patient with me. She explained all the features and options available for the particular Specialized bike I was considering. There was never any pressure to purchase- everyone there was friendly and helpful. After my third visit here, I left with the best bike for my needs.

Michael C

I've bought two bikes from this shop in the past 4-5 years, and also helped a friend who bought his bike there, and have had a positive experience each time. I love how the Lafitte Greenway paved bike trail runs right behind the shop, as it provides a much more thorough way to try out a bike than simply riding it around a parking lot.

Anandi Premlall

Staff was helpful after I started looking around the shop. I received a lot of information and prices of bicycles, which happens to start at only $600. Bikes are really nice, but definitely not in my price range, especially with the rampant bike theft in this city.

Sean Milliken (Seanwaan)

these guys legit deserve your business. had a flat an they got me back ridin. helped me use a patch. let me use tools. 100/10 would fix a flat again! thank you guys soo much!

Dave Henry

Excellent selection and service. The location on Lafitte Greenway is genius. Rode away on my new Kona (note: after paying for it) with a huge smile on my face!

David Irthum

The location next to a bike trail allows test rides. The sales person was knowledgeable about fitting a bike to the person. They trikes and accessories you would need.

Jim Lee

This review is long overdue. We have been using Bayou for their service and fittings for a few years now. The team is awesome. The mechanics are top notch and will only recommend what is needed. They are super busy, so plan a month ahead if your getting the Full Monty. Which I'll be doing before my A race this year! If you are looking for a bike, they also can help. They know their stuff! I was looking at a gravel bike (# of bikes needed = n+1) and had a great chat while waiting for my TT bike to get fixed. Now I just need to find somewhere to put another bike...

Eric McCrystal

What a great experience! From Josh, to Matt, to Robert, everyone was great. We rode the Natchez Trace from Nashville and ended in New Orleans where we dropped our bikes off to have them boxed and shipped home. Everything went extremely smoothly. Bikes got dropped and boxed and shipped and received quickly and without any issues. Thanks Guys! We'll be back one of these days :)

Joan Lane

Rented cruiser bikes for 4 days while we were in NOLA. Staff was awesome about getting it set up and the return was simple. Bikes were in excellent condition, with puncture resistant tires (a good thing for NOLA), baskets and a horn. The only thing missing were some lighting options for night time safety. We ended up bring a few flashing wraps from home, so that helped and we use cell lights in basket.

Simon Haugland

Very happy with my experience here. The staff seem to be more than willing to answer any question you pose to them, and they know their products. The selection is quite large as well, and the location is great. Highly recommended!

James Ozon3 Konen

I went to Bayou Bikes to look at Speciaized Bikes. I was recommended there by a friend at University of New Orleans. I was pleasantly surprised at the customer service that I received. The salesperson at the shop was very friendly. He helped educate me in the options of bikes in relation to my use and needs. After explaining to me all the differences that were applicable to my situation he suggested I go out and test drive some of the bikes in order to determine the correct model and size that I needed. The bike trail next to the shop was wonderful. I was able to go out and test several of the bikes to get familiar with their differences. I would recommend this shop to anyone who is looking for a bike from beginner to advanced these guys have what you need and will help you figure out he right bike for you. No pressure to buy just to get the sale. Customer for life. Thank you for your help.

Margaux Benton

The best bicycle purchase experience for an amateur rider like myself. Jesse helped me pick the right bicycle for me, demonstrated how to put it on the bike rack, attaching the bike rack to my car, and explained in detail how to drive with it attached and generally great attitude from the employees. They called Massey's down the street to see if they had an attachment part for my bike, they held it for me, and i came back to Bayou to have it put on for me. It was nice to see 2 businesses work together, so I could take home a bike!

Michael Bouvier

I went to get my bike tire inner tube changed and spoke to an employee named Aaron. He said I had two options. I can wait 7 to 10 days because they are so backed up with work or I can do it myself and just pay for the inner tube. I've never done that before and love learning new things so I was all for it. He patiently taught and guided me on how to do it. (Technically he did most of the work but I did what I could.) He even let me borrow tools that were needed. It only took about 10 to 15 min. and my tire was fixed even though he was still helping other customers during the process. Bayou bicycles will get all of my bike business from now on and I will highly recommend them to people.

michael fulton

I just want to give a shout out to Bayou Bicycles! These guys are awesome! They show never waning respect and compassion to their customers.. Aaron in particular.. On several occasions he has been so helpful to me.. He is so genuinely kind and instructive on bike mechanics. The best bike shop in New Orleans hands down! 👍🏼👍🏼

Brittany Hunt

Usually bike repair people make me feel really bad about having a crumby bike and knowing nothing about them, but these guys are extremely nice and customer service focused. Great experience!

Shane Tucker

We rented a couple of bikes for Voodoo Fest from Bayou Bicycles. As luck would have it, someone in our crew lost the key to the bike lock while we were in the festival (first night). Made some calls to the shop and they were nice and super helpful. They even sent a guy over to the festival on a bike to try several spare keys. There was no extra charge for his time. I will rent bikes here every time I'm in town!

Tommy Runnels

One bike shop in the French Quarter was unable to get my flat tire off the rim. At their suggestion I took it to Bayou Bikes and they had no problem getting the tire off the rim and repairing the flat tire while I waited. Josh even took the time to explain the “how to” process to me. Everyone in the shop was friendly and helpful. The cost of repair was more than reasonable. If you need bike repair this is your go to shop...and thank you Josh for your repair expertise so that I can ride the Tammany Trace tomorrow before heading home!

Sarah Newton

Outstanding bicycle shop, with great customer service! Jesse helped me choose a bike that was a great fit for my needs, even helped me with deciding between which accessories I needed. Would 100% recommend Bayou Bicycles to anyone in the market for a new bike or in need of bike repairs, or assistance. Thanks for a great experience!

Lee Henderson

Best bike shop in town! Great maintenance team that is super helpful with suggestions/recommendations, quality work and phenomenal turnaround time. Nice selection of bikes and gear as well. Can't say enough good things about these guys!!

Reinier Lamers

Called to get a cardboard box to package my bike. When I got there they had the box plus a whole bunch of other bike packaging like fork spaces, cable ties etc.

Christian Hansen

By far the best bike shop in New Orleans. Had an issue with my bike and Aaron was able to fix it no problem. They have a great selection of bikes for everyones price range highly recommended. When you go buy a bike definitely go here first. Talk to Aaron

John Kelly

I have been to this shop for two years and they do great work BUT beware. The last week I was dropped off my bike and was gien a receipt that suggested that my total cost would be $17.00. Then several days later, i receive a call that more work needed to be done. Total cost: $150.00. Granted, I did ask for a new bike seat (maybe $30.00) but that was almost a ten times larger bill than expected.

Shaun Mc

Great store, great service! Friendly, well stocked and helpful. Compliments where compliments are due. Given the appalling attitude and service I'd received at another New Orleans bike shop and my subsequent decision to leave feedback on here, it would be unfair not to leave good feedback where warranted. A great store. Keep it up folks

K C

Best bike shop in the South. These guys know how to treat customers. They've got a great selection to choose from with different price ranges for each type of bike. Whether it's a beach cruiser or the latest carbon fiber wonderbike you won't be disappointed with the selection. Their service department is top notch.

Ted Gould III (Ted Talks Bass)

I knew the moment I walked in that this was going to be the place where I spent my money. Older guy with glasses, Robert was incredibly knowledgeable and friendly. He spent a lot of time helping a guy out who’s last bike purchase may have been made by his mother when he was 12. Came out with a bike that I’m really happy to have invested in.

Paige Reilly

My favorite neighborhood bike shop. Always patient and helpful, and as an EXTRA bonus, there is almost NO detectable mysogonistic attitude. They fully believe me when I say I know what I'm doing, and if I dont, they dont make me feel like an idiot about it! As a lady cyclist coming from Chicago most recently, I am pleased.

Suzanne Schwing

The customer service goes above and beyond. Charlie and his technicians care that your bike is safe, and riding to your satisfaction. Very efficient in servicing your needs to get you riding again as soon as possible.

Phil Widener

Just left Bayou Bicycles. Ryan was very helpful and friendly. Took my wife's bike right away. The repair was quick, and price very reasonable. We live on the westbank, but will have all our service done at Bayou Bicycles. Thank you for your outstanding service! Phil Widener

daniel murphy

A good neighborhood shop- the staff is pretty knowledgeable and can help out with most questions. I've had one bad experience where they marked a price tag much lower than they charged me, and they're kinda aloof if you bring in an older, beat up bike, but most of my visits have been great.

sheri b

Fan-friggin-tastic! So I went in there looking for an odd sized bike tire. Not only did they have it, but they replaced it for a reasonable cost so fast that I hardly had time to look around the rest of their cool little shop. Thanks y'all!

Bridget Stiltner

Fair pricing and prompt repairs. I've never bought a bike here, but have had several repairs done over the years. They have mostly been minor issues that get taken care of on the spot.

Paul Barnard

I stop by every now and then to pick up odd parts or to have them do a repair I can't do myself. Each time they greet me enthusiastically and work me right in. I have known Robert, the guy who does fitting, for many years. He has a passion for his job that is a sight to behold. He stays up on the latest technology and techniques and is a master at his craft.

Glenn Browne

Fantastic staff. I'm so very happy that I chose this bike shop as my place to have repairs done on my bike. Always professional. Thank you Bayou Bikes.😁 …

Sylvia Looney

Loved this shop! 4 stars though for the guys who said if i had a british accent.. they'd move the brake to the right side... but otherwise... i wasn't english enough for a right handed brake.. lol

Taylor Reinhard

Great local shop! Knowledgeable and super helpful people. If they don't know the answer to something, they will research it or call connections to find the answer. I trust them with everything from my cruiser to my race bikes.

JS Makkos

Knowledgeable and friendly staff. These guys have always helped me find the right gear for my bike or add some air to my tires. Wide selection of bicycles and and accessories.

Samuel Rottman

I’ve had maintenance done several times and brought friends for new bikes. The staff is helpful and professional. Wouldn’t go anywhere else.

Scott MacFetters

They are killing it. Excellent service, they seem to care, handling phase 1 post covid incredibly. Seriously though, fast professional service. I'll definitely return here for future service.

Catherine Flot

Very nice with soo much to offer. The guy at the counter with the fro was very nice and helpful. Will be going back to pick up my bicycle 🚲 …

Susan Reyes

Tom and entire staff are amazing! They go above and beyond to help their customers. Always informative and thorough when helping each customer. Great prices on repairs and products!

Gaia Alba

The shop is pretty furnished but those guys are sales men. They are nice and kind, very good service, but i needed solutions and they just shake their head like nothing was possible....i found the solution myself.

Jay M Hendrix

Love these guys. They have always taken care of me. Even through times I didn't have a bike of my own. The real deal Bayou Bikes! Thnx guys

Arianna

Neat shop and super friendly staff! Thanks to Aaron for exceeding expectations. I didn't feel judged here even through my faux pas. :)

José Valera

The attention was so good. I appreciate all recommendations about my bicycle.

Alex Wendling

Best bike shop in the city. Extremely knowledgeable staff.

selena cochran

Amazing place. The staff is very friendly and knowledgeable. Will be my only bike place from now on

Madison Kaiser

Knowledgeable staff, ability to test drive the wide variety of bikes available, and great variety in bike parts too!

Ian Everett

Fast, friendly, and reasonably priced. Was in and out in 5 minutes to fix my tire.

cooper LaCroix

Shopping for Electra accessories today. Everyone was very pleasant and helpful.

Rich Lofton

I brought my old mountain bike in for a tune up and now it’s as good as new.

Ruben Tikidji-Hamburyan

Very good service. My mechanic Joshua, is really great.

Helen Osterhold

Nice staff. Always ready to help. I’ve been there a few time and I’ll always go back

George Lebeaud

Great place to shop for bikes & bike riding equipment...also they repair bikes! George

KrisTina Hertz Wine

The maintenance guys at Bayou Bikes can fix any bike that you bring in.

Fredrick Grenier

Great Knowledgeable Staff, this is a must stop for all your bicycle needs.

Joseph McFadden

Awesome place,fast and friendly service.Great prices.

Fortino Corona

Great variety in bicycle products and accessories.

Amy Westfall

Fantastic service, friendly and helpful staff. Will 100% be going back.

Douglas Taylor

Did a small adjustment on my bike for free!

Derrek Sander

Got help immediately. Good sales in there.

Larry Henley

Friendly & helpful employees and reasonable prices.

Scott Schlesinger

Great help....Erin was very knowledgeable

Michelle Holland

Awesome and great prices

Traci Criddle

Great service 👏 …

R David Sen

Great sales service.

Robert Driskell

Be sure to ask about the fit studio

George Philip Baxter

Great customer service 👍 …

Wade Halstead

Solid LBS

Michael Chaplain

Staff was very helpful

Simeon Carpenter

my go to shop.

David Hansen (David W. Hansen)

Excellent bike shop

Kathy Cross

Sidney Nevels

Flip Mcgee

Lawrence Honore

Michael Pezzuto

Stephen Payne

Lawrence Honore

Corey Porter

Haf Nef

Contact

Photos