Reviews of The Bikesmiths. (Bicycle Store) in Milwaukee (Wisconsin).

The Bikesmiths

119 Reviews

101 Comments

Bicycle store

Bicycle store

914 E Hamilton St, Milwaukee, WI 53202, United States

Description

Information of The Bikesmiths, Bicycle store in Milwaukee (Wisconsin)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of The Bikesmiths

Reviews of The Bikesmiths

Nick Valison

I live in Washington State and ordered from The Bikesmiths online. I like to give my business to smaller shops, however ordering from an unknown online is always a little unnerving. I didn't have any interaction other than the web site and their confirmation emails, but am very happy to report that the price was great and I got exactly what I ordered very quickly. Please don't hesitate to order online from the Bikesmiths!

Chris Kaisinger

I ordered a couple of replacement tires for my son's bike. They were delivered in a timely manner and at the best price on the internet. I would definitely go back to The Bikesmiths.

Bryan B

Ordered a pair of Panaracer gravel king SK's and I'm very happy with this purchase. Lowest price around and the tires arrived quickly.

Steven Seawell

The Panaracer Gravel King is a fast rolling and durable tire. These tires work good for me living in a rural town surrounded by three gravel quarries. All three of my bikes have Gravel KIng tires.

H Blade Alchemy

Excellent company, Customer service responded to my questions promptly and the products i ordered were shipped fast. A+

Colin Stevens

Great tires in odd and old sizes for restorations. Quick shipping too!

Dwaine Corder

First time customer and I'm greatly surprised by the super fast shipping of my order. Also, the customer service is top notch and the team is friendly. The inventory and pricing is great, as well. I was able to find what I needed right away and will be visiting again for my of my bike needs. Thanks for all the help.

Maribeth Anderson

Fast shipping and incredible customer service - got my package way faster than expected, it arrived days before an Amazon 2-day package ordered the same day, and one of the products ordered was missing a piece in the internal packaging, so a manufacturer error, not theirs, but they still shipped me a replacement part right away after the manufacturer told me they didn’t have one in stock and told me to check again in 5 months. Highly recommend.

Joe Tsai

Ordered pedals from Bikesmiths during the Corona. Not only were they amongst the lowest prices, I received the pedals in 2-3 business days.

Crystal Wilson

Fast promp service. I will be doing business again!.

Ryan Moore Fishing

I found The Bikesmiths online. I asked a couple of questions by email, Tyler from The Bikesmith’s was so fast to respond and take the time to make sure I ordered the correct parts. The customer service was absolutely spectacular from start to finish. An A+ to the max. I’m in sales and customer service is so important and these guys are some of the best around. I will refer anyone I can to The Bikesmith’s. They will not disappoint. Thanks guys!

Seema Choudhary

I purchased two tires from their ebay during COVID-19. I was sent the wrong tires, and they worked diligently and immediately to correct my order and see to it that I had received everything I was promised! I really appreciate their integrity and will definitely order from them again in the future!

Ed Black

Great price on a an OnGuard bike lock. Also, Bikesmiths shipped the product only hours after my online purchase, so the package arrived several days ahead of the estimated time frame! Would definitely purchase through Bikesmiths again

Andy Kraus

I needed an obscure tool to repair a vintage bike, and The Bikesmiths had it in-stock and at a reasonable price. The entire ordering process was top-notch, and I even received it days earlier than expected. Thank you!! I hope to do business with you guys again soon!

Ian K

I ordered a pair of road bike tires from their eBay store. Unfortunately, one of the tires was defective and blew out after about a 1/4 mile. The person that I spoke to at The Bikesmiths was very courteous and offered to send a replacement no questions asked. Very impressive service.

Gort Klatu

Was trying to find unusual tires for my Giant hybrid in Las Vegas not a small town with only one bike shop but nobody could help and most shops did not even answer their phone. To begin with those shops were recommendations as the best from big groups I belong to in Vegas on facebook. So I found bikesmiths and gave them a call and they invested a good twenty minutes in the call searching out tires and directing me to the correct clicks to view the treads and such. We came up with great tires including reflective strip total cost shipped to me in a few days LESS than by going into a shop where they must jack up price to make a profit. (middleman) also I got good bang for the buck with the phone call since I got every conceivable bit of info I asked instead of at counter in a shop with people standing around where they cant really answer anything or they try to hawk something in fast sale they "want to get rid of that has highest profit margin." I would go into a shop for innocuous fixes or something but not really to buy anything. Bikesmiths was perfect to do business with I personally would have no reason in the future to jump around randomly searching again.

Keely M

I ordered a bike online and it came partly assembled. I wasn't confident with the additional assembling I did. Brought to Bike Smith for a tune up. Dropped it off on a Tuesday, picked it up Thursday. It rides REALLY well! So impressed. Highly recommend them.

Chris Vandergoes

I'm 850 miles from Milwaukee. Ordered Tuesday and Received Friday. Was nervous about the price being too good to be true, but my worry was unfounded. Brand-new product, free shipping AND a $5 coupon. The Bikesmiths will be in my future shopping rotation and will definitely order a jersey or tee to represent! Thanks!!

Talis Shelbourne

My bike needed the rear wheel straightened and the tire replaced. Based on labor, I actually paid $10 less than the original estimate and they even a capped a few nuisance wires free of charge! They held their doors open until I could get there at about 6 o'clock and when I pedaled off on my bike, it rode like a dream. Customer service was excellent, being friendly, prompt, and honest. I would recommend this bike shop to anyone who needs repairs.

David Emmerich

Excellent customer service. I received great advice on replacement tires. I'm very happy with the price and performance of the tires I purchased. I'll definitely be a return customer.

Sam Collins

We had a 35 year old Bridgestone bicycle that had been sitting for years, because we couldn't find the correct size of tire anywhere local. Checking online first brought us to some rather expensive tires (about $60 per, for just the tires). When I came across the Bikesmiths, we found the proper size tires, with tubes and strips, for $46 dollars, including shipping. We ordered it Tuesday night and received it Friday during the day. We got the tires on and now it's like when it was new! Thanks to the Bikesmiths for an excellent product at an excellent price.

Bernie Fyre

I rarely write reviews but the selection, pricing, service and shipping for the bike smiths ( TheBikesmiths.com ) in Milwaukee was superb. I picked up a used Diamondback on craigslist as a spare second bike. it needed some work so it was not expensive. After repairing the broken rear spoke, installing a spoke guard, truing the wheel and replacing the front brake cable it rode reasonably well. the tires were funky, mismatched and not the proper size but OK enough until after a couple of days the rear tire was flat with a delimitation at the Schrader valve stem. I have my trek to ride my 25-30 miles a day so no rush. I wanted Kenda Kwest like on my trek had so what did I do? I went on to Amazon of course. However, I was disappointed. the did not have the greatest selection, unfortunately not the greatest pricing and even with Prime, it was going to be 2 weeks before I got them. Well, I did a search for the tires online. I ended up somehow or other (you know the rabbit hole the internet can be) at thebikesmiths.com and i could not be happier First off, they have a great selection. second off, their prices are great. Especially if you are getting two of the same tires where the prices are even better. I got a pair of 700 x 40's with pair of tubes and prices were so good i decided to replace my trek tires and upgraded to a pair of 26 x 1.5 100psi with pair of tubes. I used their standard shipping which I figured would be slow bc it wasn't urgent. I still had a bike to ride Well, I ordered them thursday night The bike smiths shipped them Friday, the next day and I had them by Tuesday morning. In between i had some questions for them and they responded almost immediately The shipment was perfect, as were the tires and tubes. four kenda tires, four kenda tubes and shipping came to $88.61! so third off, their service of packing and shipping was spot on and lastly, what great communicators! I had emailed them some questions and they got right back to me I unequivocally endorse this Milwaukee bike shop. Almost to the point of wishing I lived in Milwaukee? well not that much but since they ship, I'll be sure to use them for my future bike needs Thanks thebikesmithd.com !

John Bazzetta

THE best bike place. I knew nothing about bikes and was looking to learn and do most of the work on refurbishing my old bike. Every single staff member there helped me understand what I needed and how to do it myself, more than would ever be expected, and are so friendly! Their prices are super reasonable too, they definitely have my business from here on out.

Blake Williams

Really Great Service. I ordered the wrong tires and they made the return process very easy. Highly recomneded

Jim M

Customer service quick and did not have to wait at all. Came to bike Smiths to pick up bike rack I saw on their company web site. For a really good sales price. They checked to make sure item was still in stock and was a correct fit for my vehicle.Thank you

Kee & Mike Daniels

We ordered plenty of components from the bikesmiths for my sons bike, cassette, derailer, chain, levers and grips. The grips were the wrong size. I emailed the bikesmiths about the mix up on the grips and the next day they had the right grips in the mail. Service like that is the difference maker along with very competitive prices. from now on they will be my go to bike shop. Thanks again bikesmiths, great company.

rick schemehorn

Amazing customer service! Needed to convert a spare set of wheels with MTB to Road tires. Employee gave me several options and suggestions to fit my wheels and my budget. Very happy with the recommendation of the Panaracer Gravel King 27.5 190 Road Tires. Had no problems replacing without tools and they are very nice looking. I live in Virginia and the Milwaukee Bikesmiths had me checked out in a few minutes and my tires were delivered within 48hrs. First impressions mean a lot and I WILL be using them again! Strongly recommend!

Richard Pierce

The tires and tubes I ordered were a perfect fit. I hadn't changed a tire in over 40 years so I learned a few tricks this time. My old Raleigh Capri is ready for the road now as soon as spring arrives

Glenn Abelson

Great Prices, Super Service. When I needed some bicycle supplies, this time, instead of going directly to Amazon, I did a Google search. The items I needed were not only on The Bikesmiths, but they were less expensive than on Amazon. With the standard free shipping, the purchase became a no brainer. We then had an issue with a bike bag going to a wrong address in a zipcode that did not match the address. Good going USPS. The Bikesmiths graciously another bike bag to the correct address. I will be using them again.

Martuni

I bought a freewheel remover for an ancient schwinn bike repair (12 splined early 70's) from these guys' website and didn't even realize they were a bike repair shop. The Bikesmiths and only the bikesmiths had the tool I needed. They had it in stock and at a very reasonable price, shipped and delivered promptly. I will be buying more from these guys in the future.

Benjamin Porter

Went in ready to buy an economical single speed and was able to do so with confidence and ease because of the stellar service provided by Tyler. He was knowledgeable, friendly and eager to help. Plus, the new bike is a blast to ride.

S Solomon

These guys are wonderful. I've only needed to go a few times, as I've just begun to use a bike more often. They're knowledgeable and quick about what they do. Best of all, they're very kind, helpful, and didn't charge me for some of the smaller things I needed help with (i.e. lifting the seat on my bike--I don't own the correct wrenches to make that happen myself). I'll definitely continue to visit them for my bike needs.

William Brudi

Great seller, had the tires i wanted cheaper than anywhere else on the internet...in stock too! Ordered on Thursday night, package was delivered Tuesday! Love it, will shop here again. Thanks!

Lydia Kaye

Every time I come in here they're rude and act like I'm not worth their time. Ended up buying a bike instead from Cory the Bike Fixer just a few blocks down and haven't looked back (they're super friendly and helpful). I won't ever spend money here at The Bikesmiths again. ALSO their online prices via eBay are much less than what's in store, what the heck is that? UPDATE: After being forced to come back out of emergency necessity for parts, they've definitely changed their attitude. They BY FAR have the best prices on tires and tubes compared to anyone else, even the web, literally 50% off of what I could buy a tire for down the road. They are mostly helpful, and willing to find a solution. They're starting to grow on me, though I still spread my business out between them and another shop for now. Lots of improvement.

Daniel Kaishian

I had a very good experience with Kyle there at Bikesmiths. He is a senior mechanic and seemed intent on reversing any negativity brought upon them from unfortunate hires in the past, as he described it. I took my vintage machine in there with a problem in the bottom bracket caused by another major shop here in Milwaukee that was neglecting to remedy it. Kyle took it under his care, so to speak… determined to find what the problem was. He spend much of his own time beyond the shop's to diagnose and describe to me several times in detail what was causing the issue. He even took it apart and showed me the troubled spots, and when he was unable to go any further with it in it's present form, he sent me out the door with zero charges to me at all. He even left a cable interrupter on my frame to make the rerouting of shifter cables a bit easier for this other shop, who thankfully FINALLY fixed it properly after much repetitive visits. These guys care and they have the knowledge and experience. I can't say about anyone else's experiences here but mine were great… the shop itself is well equipped and has a good stock of bikes and commuter bags and gear. They also have an eBay shop which if you see an item on there can pick it up locally at the store. Convenient to me! I would recommend giving them your business, they seem determined to do in the customer service areas where they may have lacked in the past. Shops and people can turn around, and that seems to be the direction they're heading.

Cody Ewok

I went here to fix a tire and became a life long customer, between the low prices, friendly knowledgeable staff, great products, from going to this shop I went from being a weekend rider to an everyday rider! How could I not when I have a bike shop that has mechanics that are as loyal to their customers as their customers are to them! If you have a bike and are around the area I'd recommend giving these guys a look!

Cameron Jacoby

First I'd like to say thank you for the free upgrade. I originally ordered the PCS-10 and when checking on my order realized it was discontinued. At the time I was a little bummed I didnt spend the extra money for the 10.2 but low and behold that is exactly what showed up!! I cant thank you guys enough for taking care of me like that! Package was shipped and recieved within a week, step by step updates were sent out so I had peice of mind and confidence knowing my package wasnt somewhere in Narnia! I will definitely be ordering more from BIKESMITHS specifically and let everyone I rude with, you guys are the go to!

Liam Hanley

The Bikesmiths boasts a wealth of knowledge about cycling and service. Their demeanor is what a local shop should be; if they don't know the answer or have a solution, they work hard to find an answer. Tyler and Tyler are a powerhouse duo of knowledge and help. Overall amazing place.

Taylor B

I enjoy taking my bikes here. The store is consistently clean and well organized, staff are always friendly and knowledgeable also the prices are better than most competitors in the city! Can see why they've been in business so long.

William H

Stopped in a few days ago expecting to drop off my bike and pick it up in a day or two. Nope. They had the parts in stock and replaced them on the spot. Incredible service, quality and speed. My go to bike shop. HIGHLY RECOMMEND

Greg Ritter

I placed an order online and the part I received had a defect from the manufacturer. Drew helped correct the issue immediately and sent me a replacement right away!

Scott Primiano

Outstanding inventory of everything needed, fantastic pricing, and almost instantaneous turnaround. Whatever systems they have in place - I love them. An excellent experience that is much more efficient than Amazon.

Patricia Kennedy

Kyle is very knowledgeable, reliable and honest. I took my bike in for a gear problem and came away with many other updates and enhancements. Kyle explained in detail what he was replacing and why. Just took it for a spin; it's practically a new bike! My family has been doing business with the Bikesmiths for years and will continue to refer others. Very happy with the service!

havasu onthelake

Called the store directly and Mike took the time to get me the parts I wanted at the absolute best price! GREAT CUSTOMER SERVICE!

Nancy Spillane

I ordered a handlebar mirror from The Bikesmiths. The mirror arrived within a couple of days, for which I was grateful. Their follow-up was much appreciated. I would order from this place again.

Patricia Paulson

Ordered a headlight and taillight on Friday, received them on Monday! And they were on sale at a better price than even Amazon. Will for sure keep them on top of the list next time I need something.

Steven Maehr

Awesome Store, Bikesmiths Guys Always consider the customers needs first-even to the extent of Shipping on Sunday. I recommend these guys to anyone. Sincerely Steven Maehr

Giordana Poggioli

I was hating taking my bike because it was so hard to pedal that my knees would hurt. I took my bike to the bikesmith and it was returned it to me as new. The person doing the repair called at home, explain to me what was wrong (in very technical terms which I did not understand so he took his time to explain them to me) and how much it would cost. Then, he asked permission to proceed, instead of doing the work and then giving me the bill. I really appreciated it.

Thor _

Enjoyable experience. The tech was very helpful and eager to get the supplies I needed, even if I didn't know the proper names of the parts. Prices are great and shipping is perfectly reasonable.

Will Stock

Nice selection of bikes and good customer service, as they are willing to help you build a bike off a frame or get you parts from their large eBay store. Glad to see this shop doing well.

Adrian Kunda

Mike was a great help with getting my new bike sized as well as finding a great pair of pedals. Highly recommended and will be back for my servicing needs!

Elisabeth L

The assistant who helped me out was very knowledgeable and helpful. Even though I came in close to closing time he was kind and attentive. The shop has all assortments of bicycles, parts, and anything else you may find necessary for your cycling needs.

Joseph Schudrowitz

Outstanding customer service! Above and beyond my normal expectations of excellent service. It doesn't hurt that their pricing for parts and accessories is among the best both locally and on the internet. Highly recommended!

Christopher Lee

Mike provided extraordinary customer service. The bikesmiths have prices that can't be beat and have high quality products. I will definitely be shopping with them again pretty soon.

The Hay

Last year during the ride for the arts my left pedal stripped out of the aluminum crank arm. Not knowing too much about bikes I assumed it would be a very expensive fix. After speaking with a Bikesmith employee and getting it fixed I wish I would have fixed my bike months ago. I spoke with several members of the Bikesmith staff and they were all very helpful and kind. I would recommend this shop to anyone.

Travis Books

A group of great people, I recommend to anyone who needs anything from a flat tire change to getting a new bike. So far its my favorite shop in Milwaukee.

Judy Kuhn

The bikesmiths have kept me mobile for 8 years and more, when my bike was stored outside all year, when my brakes froze, and my chain rusted out. They are skillful and caring folks and I think the world of them!

Nancy Rappaport

Great experience! Max was very patient and helpful to me as a first time bike buyer.

Charles Beer

Extraordinarily nice and helpful staff. They have often offered suggestions that actually resulted in my paying less than the solution I went in requesting. This is the only bike shop I plan on doing business with.

Mark Vorgic

great communication and quick shipping to me in Colorado , thanks for offering the Sram Eagle for us shimano hub bikes too!

Micaela Shapiro-Shellaby

Ordered 2 panniers for a great price. Great service. Items came 2 days after the order with zero problems. Great experience.

Sam Port

I highly recommend this place for bike repair and tuneups

PJS

I have purchased from their website and their eBay account and both places have fast shipping and good prices. My go to shop! A+

lostboys nodig noride

Great prices and great customer service! The guys go outta there way to make sure you have a good experience and get back to riding. Thank you

nowzor

Amazing service and the employees are great to work with. If you're looking for a new bike this is the place to go they have almost anything you could be looking for.

Mac Milleur

They fixed a tire for me and replaced the inside hub liner so it doesn't happen like that again. Under $20. Like!!

Dave T

Outstanding Customer Service - Fantastic Shipping. Definitely a repeat customer for future purchases!

Mark Lister

Bought a pair of panaracer ribmo tires and they ship quicker than I expected!

chooglin charley

was a wonderful online purchase all around. they were extremely communicative throughout the entire process

Adolfo Cortes

First time ever buying parts for a bike, parts came in earlier then expected. Super satisfied

J L

My go to company....Customer Service is Super and very competitive pricing compared to most.

arrowsx10

When I was there the employees were nice and helpful and they did a good job tuning up my bike.

Brian Kvasnica

Exceptional customer service provided by Tyler - replaced 2 tires.

bill sell

Wonderful service and support. I come in from Bay View to let them care for my bikes.

AlphaDarkHeart

Excellent quality merchandise, very reasonable prices, and expeditious deliveries by USPS!

kyung kim

Wow, very happy with the purchase and fast delivery. Thanks!

Larri Jacquart

They're great. I've used them for more than 20 years.

Jeremyflatoff Flatoff

Great products and prices. Speedy delivery too.

George Mladenov

Very honest. Steered me in the right direction and got my bike modded right

Dave Alfvin

A great place for service work. I don't go anywhere else...that says it all.

Chana Appel

Best bikeshop in MKE

Jerry Weber

Mike really helped us out. THE BIKESMITHS is great

Aaron Watt

Always find what I'm looking for with an employee to help out too

Levi Shmotkin

Find exactly what I needed very, amazing place. Thank you!

Bob Larson

Best shop in town. Hands down. Nothing else even comes close.

Mark Godman

Correct part and got it early. Great job..

Michael Hayden

First time there. I'll definitely go back.

Chris Murphy

Great local bike shop in every way

Joe Ga

Great service, and good people

Taylor Gean

Great family owned shop!

Nathanael Schwarz

Very knowledgeable and friendly staff

Noah Kieffer

Fast, friendly service.

Batya Landes

Great

Pat K

Awesome online experience

Sam Port

Great service.

Vladislav Šolc

Jerret Bemis

Josef Pautsch

Chris Johanowicz

Mitchell Makowski

Ken Craver

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