Reviews of Crumbl Cookies - Grand Rapids. (Bakery) in Grand Rapids (Michigan).

Crumbl Cookies - Grand Rapids

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Bakery

Bakery

3577 28th St SE Suite G4, Grand Rapids, MI 49512, United States

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Information of Crumbl Cookies - Grand Rapids, Bakery in Grand Rapids (Michigan)

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Reviews of Crumbl Cookies - Grand Rapids

Alfons Müller

Pure cookie focus, and very well executed. Very nice and friendly staff - open bakery with amazing smell. got a 4 Piece Box. The cookies are big and delicious, everything is perfectly baked. Great Product for a little bit too much $. But for a little delicious treat and highlight, clear recommendation!

Debbie Jo

New cookie flavors every week + they are so delicious every time! We have a great time trying the new flavors + ranking them 🤣 The staff is always super friendly + seems to enjoy working there which makes the experience that much better. Check it out you won't be disappointed! …

KT NTJ

Anything but your average cookie! Perfectly baked (crispy edges & chewy centers) in amazing flavors that change weekly. Love that they keep the classic chocolate chip in permanent rotation. Definitely worth the $$$. Love the presentation and the experience when sharing these BIG, FLAVORFUL cookies. Will be a hit no matter where you take them. A must try for any one!

Drew Looyenga

Are you going to pay around 15 dollars for four cookies? Yes. Will they be some of the best cookies of your life. Also yes. They have rotating flavors every week. Premium price, premium product business model for cookies. What's not to love?

Kevin Werner

Truly, these cookies are a bit too rich for me, but all the cool kids love them. They are good, I'm just not a desert or the like guy. If you are nomal and like sweets and that kind of stuff, you'll love these periodically. They are constantly changing the offerings, which helps.

Jennifer Giancotti

Hello all, I would like to start by stating that I made an online order. It was around 6:15 and when I placed the order, the order pickup time was 7:10. At the time, I was waiting in a fast food pick up line nearby. Three kids in the car and very close to home(It didn't make sense to drive home and eat and then leave again.... Infant, toddler, and school-age child). When I called , I just asked if there was a possibility if I could move my pickup time. Tom answered the phone and was incredibly accommodating(Even without the full story). By the time I left the line as I was waiting for dinner, crumbl called and said that my order was ready. The cookies are ALWAYS amazing,but the service is too and we all know that this is what matters most. We love this location and hope you do too! (If any review should sway you, this should!)

Brian Gillum

I wish I could give 5 stars, but alas, the attached pictures will show that our gifted items did not arrive to us, and so we could only be thankful for the thought. The photos of at least one of the porch pirate culprits are credited to our neighbor who had enjoyable laugh at the ne’er do well’s expense. The 9/10ths of the cookie that you see remaining, well, let’s just say it’s like the feeling you get when someone licks, bites or touches your food…thus as tempting as it appeared, I just couldn’t get past their nibbles, so they got the rest of that final cookie.

Candice Sloothaak

I used it to love Crumbl but the last batch of cookies I got were mostly doughy and underbaked. :( What happened? UPDATE: While I was disappointed with my order, their customer service team responded to my concern and handled the issue quickly. Great customer service!

Kristen Pearless

Smells so good your inner 🍪 cookie monster comes alive. Very clever concept, made to order cookies! Check out the menu online before you come to see what flavors they are serving that day because they change.

Madison Thornton

The shop was absolutely adorable and everyone was so friendly and the cookies…! The milk chocolate chip was amazing since it was fresh and warm, the pink sugar cookie was sooo good! Even though they are more than I would usually pay for cookies they were so worth the price!

Olga Velazquez

Love the cookies! Just found you and have been going about 2 times a week for the last 2 months. And cookies are great! But no once have I had a good customer experience both online orders were wrong no stickers. Like I ordered not even the sticker to keep the box closed. Had to ask and then got an attitude. Another time I made my order an then was try to make a separate order. And the person just walked away and didnt even come back and help me a girl had to stop frosting the cookies she was making to help me out while the other person was just talking to other employees.

Kelsee Brozek

Cookies are great. It would be nice if they were warm when you order for store pick-up. I have gotten two separate orders on different days that had frozen cookies in them…the cookies were great when they unfroze but still…

Kelii G (Kelii Gonsalves)

I’ve had a ton of chocolate chip cookies and this was a huge let down. It’s alright. I like the chocolate chip itself but the cookie was just a thick under done cookie. Sorry to be the let down.

Tiara D

Best quality and tasting cookies I’ve ever had. I love the themes! The menu of the week options are so fun & their classic chocolate chip is good on any given occasion. Never disappointed. I definitely recommend!

Larissa Brands

These cookies are delicious!! I could eat these everyday. And the customer service was amazing. They were very kind and got us our cookies ver quickly. I love it!!

Megan Trepagnier

The cookies are some of the best out there! The flavors change weekly so there is always something new to try. The chocolate chip stays in rotation in our house. I definitely recommend trying them.

Julie Hicks

Super good. Pricy but super yummy. Love the cute pink box. 💗 …

Becca Glass

I love Crumbl! Always super easy to order and very quick at getting your orders out! Everyone is always friendly and their cookies are amazing! Definitely my guilty pleasure

Jessica Green

Friendly staff and the BEST cookies I have EVER had!

Erin Narducci

Crumble cookies are amazing! We love bringing out of town guests for a special treat! Also, love shipping/having them delivered to out-of-state friends!

Tina Hattis

The cookies are amazing! Last visit was Valentine’s Day, so as you’d expect it was swamped. Kimmie went out of her way to help me with my order.

Christina Zinn

Amazing!!! The cookies are so big that eating only 1/4 is like eating a normal cookie. Plus they still tasted good 3 days after we bought them!

Cynthia Trocinski

Really yummy cookies and great customer service. Very friendly workers. Love that they always have different flavors every week.

Zarah Sharda

The sweetest delicious 🤤 soft southern style biscuit merged in a sugar cookie you will eat and my fav is coming back for their flavors of the week, key lime pie cookie, and chocolate chip are my top fave …

Inosuke

Super busy on valentines when I went in and the store was slammed. I messed up and was late to pick up my order that I had ordered on the app. I checked in and waited about 15 mins and my order was given to me. Was super impressed since I was late and how busy the store was. Super good cookies too

Geoff Safirt

Cookies were fresh! Not a fan of all of the flavors but quality was great. Service was friendly and efficient. Overall a great experience, If you haven’t tried them yet stop in and try them out. You won’t be disappointed!

ShaeTiaunna Green

They have the best cookies!! Great service, amazing staff, and clean environment.

Christina Takens

Why are these cookies so good?! It’s the weekly rotation of new flavors for me

Alexander Moon

These cookies are SO GOOD. I live in NY and there isn’t a Crumbl near my town, but going to my brothers wedding in Michigan gave me the surprise of Crumbl! I’m going to admit… don’t get too many for yourself. They’re good fresh- and you’re probably not going to be able to finish 1.5 at a time… but definitely get some for your family! They are so fricken good, and the chocolate chip cookie (hear me out) tastes what a chocolate chip cookie should taste like!!! It sounds like a low bar- but I’ve never had a choco chip cookie that actually tastes like a dang choco chip cookie!!

Bailey c

Been going months, this week they upped their prices significantly & unsure when I’ll be back. Cookies are good, but not at almost $5 a cookie. Yes, they’re decent sized, but Insomnia cookies are a much better deal with a better rewards program.

Britt Hart

Love love love! This has become a family favorite. Each week we wait for the new flavors and drive 45 minutes to the nearest Crumbl store. Then when we get our order we come home and make a family night of it. We make predictions on what cookie will be our favorite to least favorite and Cut the cookies into eighths. We split the cookies and then make our decision on favorite to least favorite and share with the family! Seriously an awesome idea

Cristi Payton

Yum. So good! The chilled sugar cookie is my favorite but all the others were delish too. It might seem a little pricey but the cookies are huge! Got 6 and cut each one into 1/8 to easily sample all the flavors. They were just as good on day 3 as they were the night we got them.

hannah majeske

I have ordered crumbl on several occasions and it is just as yum every time 😋 The package arrives fresh and warm and the cookies are delicious! Plus the new flavors every week keeps their menu interesting!! …

Rachel Smith

These are the biggest, yummiest cookies in the area! The staff are always friendly, and they show your cookies before you leave so you can make "edits" to them. The place is always slammed though, so order ahead or order pickup. They did also recently raise their prices, I'm guessing due to demand. But their rewards system is user friendly and makes rewards fast and easy which helps.

DELANEY ANDRIDGE

This place is amazing, they are so quick and make sure you get what you wanted and how you wanted it! Love these cookies so much, highly recommend.

kris Garcia

These cookies were amazing! Because they are huge, they last in my household and the best part is that their menu changes so you can never get tired of flavors 🤤 …

Rebekah Hibma

This place is a sugar fiend’s HEAVEN!! The cookies are amazing and the staff is always friendly and helpful. I’ve gotten many of my friends and family hooked on these cookies…if you try them, you will be too.

Tim Horn

I have to admit I'm a bit conflicted on how to write this review. Our experience was a good one, the service was just fine (Avery was very friendly and helpful), the store was clean and the atmosphere is nice despite the fact that the store is as small as it is. However, for what you pay for the cookies (and we bought a four count which results in a bit of a discount), I was expecting much more. It's not that the cookies were bad, but they weren't "great" either. This, of course, is just our opinion. We had the Cosmic Brownie, the Cinnamon Swirl, the Muddy Buddy and the Oatmeal Raisin. See pix. There was a bit of a line due to covid restrictions but the staff, did a great job and it moved pretty quickly. Masks are required.

Jakoel Badger

My son and I are always excited to see the flavors of the week! We love the good ol chocolate chip and sugar but we can also get adventurous!

Vanessa Velasquez

The churro cookie was a fan favorite in our family!! All the cookies were warm and thick! The store was clean and the service was quick!Also the staff was helpful especially Addysen.

Leah Ogren

I love the cookies and they're absolutely amazing when warm, especially the chocolate chip. However, sometimes the flavors feel repetitive.

Michelle Eldridge

I absolutely LOVE the CRUMBL Cookie location on 28th St. Every cookie I buy from there is the most amazing cookie I’ve had!! They have fast, courteous service and the most delicious cookies!!

Joshua Holicki

Crumbl is so doggone tasty, they consistently bake the perfect cookie - a little crust around the edges, and a bunch of gushy dough in the center. So delicious.

JM W

I just used the Crumble app for catering for the first time. It was super simple. Plus, what a hit! Everyone absolutely loved the cookies.

Kealey Patterson 12

So good! Service was amazing! Cookies are big, but delicious!!! Definitely would go again!

Alexis Barcheski

Have had ordered cookies on 3 different occasions so far. All great!

Jalei Huckleberry

I love crumble, all of there cookies are so good. But I really like the pink sugar cookie. SOO good.

Brenna Corby

Best cookies I’ve ever had! Always look forward to trying the new cookies!

Debra Cook

I live in Missouri but had a 6 pack of cookies delivered to my sister as a "Thinking of You." Neither of us had ever tried Crumbl Cookies before but we were missing out! My sister said the cookies were fabulous and so flavorful. The delivery was quick and efficient so I know where I'll be ordering from in the future for family events!

Alyx England

Ordered from here several time and they've been good....for the most part. Ordered just before mother's day so I can have them ON mother's day (cause they're not open on Sundays) and two of my cookies were underdone, one of them being practically raw. I understand that it was busy but I hope they do better in the future ♥️

Abby Vanderkooi

I love crumble cookies so much. The staff is so kind and the cookies are so good! And I don’t really even like cookies that much!

Danielle Loughin

Great cookies but forgot to include my note with a special delivery, confusing everyone that received. Delivery relationship with Door Dash needs improvements.

Shannon Kelly

Amazing cookies. Always so soft and perfect! Love the options they offer and fun rotations!

Walt Lodes III

This place ROCKS!!! If you like cookies, this is your place. Cookies and ONLY delicious and outstanding cookies!!! 10 out of 10.

Ellie Solem

Great cookies, oreo and cornbread ones are the best! gave me a free cookie for waiting a while once

Emily Walton

Everything about Crumbl will make YOU crumble! These cookies were delivered to our office from one of our favorite (dental) specialist and HOLY COW YUM!!! I’m back to get several for my super hero boyfriend who has no idea what kind of crack I’m bringing home to him! The smells in this place alone will make you crumbl!

Adrianna Vega

Was hesitant on going here because the cookies looked too sweet. An employee recommended me a cookie that wasn't so sweet. I enjoyed it as a free cookie gift. Good

Jenna L

Love the cookies there so good and always so fresh.

Maya Bedford

The best cookies I’ve ever had, with exceptional customer service!

Danielle Courtney

These are hands down always the best gourmet cookies. Taste good, look gorgeous. They make me so happy 💜 …

Chad Griewahn

Pricey cookies but strangely worth it every time. We go almost every week but the number we get depends on the menu for that week.

Brooke Thrall

Best cookies ever and I love the different weekly flavors!

Morgyn Johnson

Love the variety of cookies they come out with! Rich in taste and delicious! Highly recommend trying.

Emily Smith

I love these cookies! They are just a sweet treat!

Michelle Grabinski

The traditional sugar cookie with pink frosting is my favorite- such a great almond flavor!

Rebecca Salter

Grabbed a box of these delicious cookies while jewelery shopping in Grand Rapids! Everyone was amazing.

Marie Gorski

Love getting Crumbl Cookies as a treat if I'm up this way! Staff is always nice and love that I can order from the app to pick up!!

Lauren Spinner

All of the cookies 🍪 I’ve had thus far have been incredible.. my favorite cookie place!! 10/10 recommend …

Amanda Lynn

This was my first time there! I kept seeing the amazing cookies and all the great reviews, so it was time! Very clean inside. The staff was very friendly and worked quickly. I liked that they showed each customer their order and asked of they were happy with the appearance. The cookies were HUGE and delicious! I will certainly be back!

Carly Miller

Welcoming cookies smells right away Fast, friendly and pleasant staff. Love the weekly flavors!

Juan Mejia-Jaime

One of the best places to get cookies, Flavors change weekly and fast and easy to get

Mary Campbell

Crumbl Cookie is a weekly delight that I savor as much as I can! 😋 …

Kali Price

Employees were super nice and cookies are fantastic. One bite and you’re addicted currently just wanting more!!

Nisha

Cookies are good, I've had better. Haven't tried them all yet and still would like to.

Allison Nielsen

The app was easy to use to place a pick up order. The pick up process was quick and the cookies were amazing!

Kiki

Clean store and good customer service! Delicious cookies with great flavors

C.driggus The Blogger

Crumble Cookie is always a special treat !! Cookies are also always in season!

Samuel Elliott

These cookies are huge. Normally have good flavors. I’d suggest them to a friend

Caroline Cartmel

The BEST cookie store ever. The line can be long sometimes but the cookies are always worth it!!! They are very rich but delicious!

Kelly Love

Amazing 🤩 cookies 🍪 I keep going back for more my favorite …

Graetel Romero

always friendly and amazing cookies, never have had a bad experience💕 …

Elizabeth Kennicott

The employees are friendly and provide quick service. The cookies are always delicious!

Angela Battaglia

Super tasty cookies! Great variety and so fresh! Delicious 😊 …

Jackie B

These cookies are AMAZING ! Worth the price! Definitely go if you are anywhere near one !!

Nicole Bond

Had our first Crumbl cookie and I’m officially hooked! So soft and melts in your mouth!

Emily Deblois

The best cookies ive had in a long time!!

Cailyn Barnard

i loved my experience at crumbl. the employees were really nice, oh and the cookies were amazing too!

Alondra Bastida

really good cookies, a little tired of the classic pink sugar… try incorporating other flavors :)

abbie walker

amazing customer service & always amazing choices

Kabria Willis

The cookies are amazing they should bring back French toast and pink red velvet

Hunter (Scol)

First time ever having it, and 100% will go back and can't wait for a local one to open. Great cookies, fast and efficient.

candace forbs

These are the best cookies I have ever eaten!

Lesa Mikula

These cookies are amazing. When you don't want to bake, or don't have time or you just want something sweet and satisfying order these cookies.

Abi Ayers

Newyork cheesecake cookie is one of the greatest cookies I have ever had.

Missy

Love the cookies here. Staff is always friendly and the cookies are delicious 😋 …

Isla Gerard

Crumbl Cookie is very amazing with its tastes and service. I definitely recommend it. Super fun place to go to and have the excitement to get your cookie flavors of the week!

Bonnie Polega

Love these!! Great service & great for a special treat!!!

Shellie D

This place is so good. I had a free cookie for my birthday from the app and I got the teddy Graham one. Bc I couldn't decide which one I wanted they are so soft and crumbly in a good way not too sweet. I'm kinda glad they got rid of the sugar cookie with pink frosting they always have. It tasted like they used amaretto flavoring which (imo) is gross it all comes down to personal preference though. The lady that rang me up was super helpful and patient. (I couldn't decide which one I wanted) and she was pretty knowledgeable with the taste of them. I was kinda disappointed they didn't have the pecan one anymore since it was a new week already. I really wanted to try that one. I like that they have new flavors every week but it's also sad when the one you really like or want isn't on the menu.

Ashleigh Dorman

Great and friendly experience, cookies were delicious. Highly recommend trying if you haven’t.

Lydia Feuerstein

Staff is always super friendly :-). The cookies are amazing!

Liv Hall

Always AMAZING service and cookies! Have never had an issue ordering online, at the kiosk, or with someone! Always delicious cookies as well

Thomas Cottle

Great cookies and fun experience with weekly menu!

Lauren Anderson

Crumbl cookies are the best! I always look forward to seeing the new flavors they offer each week!

Stephany Leick

Obsessed! Cookies are so good and always a good variety. Try them! You won’t be disappointed!

Mya Kerby

absolutely love coming to see what new flavors are in each week! Quality cookies and a great price for the size and specialty!

Sharon Goss

OMG! These cookies are a sweet delectable meal! They are huge and delicious! Will definitely be going back!!

Khai Le

Crumbl is pretty top teir. For being a chain, it's by far the best cookies I've ever had for the price.

Dena Ensley

Easy to order both on app or in store, quick service and great cookies!

Kailey Ingraham

wow these cookies are truly amazing and delicious!!!!

Bianca Weir

Best sugar cookie I’ve ever had!

Andres Kileen

The cookies are absolutely amazing. Always fresh and on point 👏👏 …

Shelby Rebekah Nagengast

I came in around 6:30 tonight (5/3) & I wasn’t sure what I wanted. But Maddie was super helpful and sweet. She also separated our cookies for a nut allergy in our family. It was our first time. We'll definitely be back.

Carrie Stehouwer

Ordered for a special birthday treat, did not disappoint, great presentation 😊 …

Dustin Kelly

First heard of them from a coworker because they are across the street from my workplace and they were good. I bought a box of 4 different cookies to try and all of them were amazing! Curbside pickup was quick and easy and the cookies were delicious! I recommend them to anyone who loves a nice, soft cookie.

Alyssa White

Crumbl is the place to go if your a desert person. Love their weekly rotating menu, and the line may look intimidating but trust me they are so quik at getting your cookies to you!! Just wish the milk you can get wasn’t only like 6oz I mean everyone wants milk with their cookies right?

Sanaa Sanders

It's being to be my favorite cookie spot, the cookies taste REALLY good. But there always TOO gooey is the middle, like there not baked fully (disgusting), but I mean other than that there decent cookies, nice taste, and fast + good service.

Carson Lown

You can order cookies fast and there is always an option that you will like.

Chondra Foster

I was pleasantly surprised at how busy they were and how quickly the line moved. The cookies were amazing. The New York cheesecake was phenomenal. If you are looking to spoil yourself stop by you won't regret it 😋 …

Heidi Stewart

These cookies are amazing and my daughter and I are addicted. More peanut butter please!

Cindy Echtinaw

My husband loooves these cookies!! I wish they had GF

OkiHenlo (OkiHenlo)

Fantastic service and delicious cookies. I like that the menu changes every week too.

Lauren Johnson

Yum! We love the variety of flavors and have had excellent service for catering orders. Their shop is always busy so I suspect others are as impressed and I am!

Traci Flanner

Love these cookies so amazing!

Madison Shue

One of the best cookies I've had.

Mae Love

Best cookies I ever had! 💗💗 …

Rose Savino

the ladies were so sweet and the cookies are even sweeter! delicious

Kaitlyn McConnell

Best cookies ever! Always excited to see the new weekly lineup!

Silas Pierce

I love this place their cookies are the best!

Danielle Crane

Fast service, clean, very friendly staff. And AMAZING cookies!!!

Tatiana nunyabizsness

Love the cookies especially the oatmeal and cranberry ones

Amanda Herrick

I love Crumbl, I wish we did have one in Traverse City!

Sydney Washington

I love the rotation of flavors! The cookies last me days cause I can only eat one a night. But they are a great gift for others. The app is wonderful, but dangerous when you get addicted haha.

Jamie Pickelsimer

1st time ever trying crumbl was yesterday!! Very delicious!! Can’t wait to try the peanut butter cookie everyone talks about

Nicholas Postema

Well, I I drove over an hour today for these cookies. Delicious, by the way. The reviews do not lie. I however, ended up with some other significant others Valentine’s Day cookies. So, Patrick, if you are reading this, I have your significant others cookies, and I know from the note that you are sad that you didn’t get to spend the whole day with her., by chance if your significant other gets a box from Nic, don’t freak out. They are not cheating on you. Xoxo Happy Valentines Day!

Cassandra Bush

Friendly staff and delicious cookies. I love the changing menu.

Malcolm Lee

I love coming inside. The smell is so good 😊. Love crumble cookies …

Jenna Dudley

Absolutely love Crumbl cookies! A friend gave me a box of cookies as a gift for Mother’s Day and every since, I go in as much as I can. It takes me quite a bit of time to eat the cookie but they are fresh and delicious. Plus, they have a bunch of fun flavors.

Julie Whitcomb

My poor sister had to put down her dog yesterday. I live across the country and was trying to find a way to cheer her up. She told me if heaven had a flavor it would be the lucky charms cookies. So of course I sent her a box of 6. I know it will put a smile on her face when she gets this surprise delivery.

Ja’Miyah Charlton

went during the pink week loved the pink doughnut cookie & the birthday cake velvet one

Lyvonne Lees

What a fantastic idea! Warm cookies were delivered to me for Mother’s Day! Such a queen wonderland and tasty surprise. My husband is hooked and needs to check the menu every week to see what exciting flavors they have come up with. The Blueberry Crumble was my favorite and had whole blueberries inside it, it was divine. The app is just too easy to use, ha ha

Amy Flynn

All in all Crumbl is amazing! The only reason I’m not giving 5 stars is because I haven’t loved every single cookie I’ve gotten. That’s not to say the ones I didn’t like were bad, they just weren’t anything special. Most of the cookies have been fantastic. I absolutely love the Kentucky Butter, the donut, and the chocolate chip potato chip. I’m certain I’m missing other great ones.

P Fair

I almost ALWAYS have an issue with employees when I order from here. Certain employees make things harder than what they need to be and some are just plain lazy and don't want to do their job. First time, they said they didn't have a certain cookie I wanted and was out of them but when I said then I just want my whole order canceled, all of a sudden they have it available right away. Also for me to not want a certain topping sprinkled on my cookie the girl employee refused my request and said it comes like that already made. I knew that was cap because I deliver for them all the time and I know they make cookies in store. She was playing around for no good reason. I talked to the manager and the manager confirmed there was no reason I couldn't get that specific cookie without the topping and she made it right away. I'm hungry and it's 90 degrees it:s too hot for all this confusion. Only have 3 starrs because I like the cookies and like the manager.

Shante Johnson-Deason

By far the best cookie I've ever had! Got a dozen of mixture. So far tried the maple one. Oh my goodness it is so yummy!!

TB Lynn

Always fresh and always delicious! Awesome flavor choices each time I visit

Marianne Guthrie

WOW! These cookies will blow your socks off. They are huge and amazingly good. Some pretty standard staples, like chocolate chip that are excellent, but they also do up some really delicious flavors - my favorite was the Key Lime. The surprise one was the Cornbread cookie with a blob of frosting on top that tasted straight up like honey butter. Their cookie flavors change every week, which is both good and bad. Stay away if you can!

4giveness wins

Great customer service and well made cookies!

Cassy Braman

The cookies are always delicious. Classic Sugar is THE BEST! I've never been in the store without there being a line yet it moves so fast!!

Starr Lester

Crumbl should definitely provide bags to customers. Just witnessed a poor man struggling to carry his large order out the door. He was carrying two large boxes and several drinks. He asked for a bag and the employee said they don't have any and just left him hanging. I've also struggled with carrying my own large orders out the door. Really, Crumbl? Fun, cheerful environment when you step in. Delicious aroma of cookies being baked. I wish they have a bigger variety of cookies to select from, or at least a few staples other than the standard milk chocolate chip cookie. I'm not a fan of cookies with gummy worms/candy and frosting on top of it. Prices are quite high too. Just give us some warm-served cookies that make sense.

Chyna Simone

These cookies are amazing!!! Always great service that is fast!

Jenna Landstra

Crumbl is the best thing you will ever put in your mouth, it's heaven in a cookie.

tami link

App kept going from second in line to 3 to 4 back to 2nd , waited 40 minutes for 2 cookies

Stacey VanWynen

The best cookies ever! So creative.

Tori Edwards

Cookies were super fresh nice and warm when we got them. Over all though of all the flavors I had I can say I’ve had better elsewhere. They were good just not as good as everyone says. Plus I wish I knew they were so big I ordered 16 because we can eat a dozen regular sized cookies easily these things are the size of 2-3 regular ones and we only wound up eating a total of 5 amongst 10 ppl. Service was great but over all just not as fabulous as I expected again I’ve had better.

Tonya Hilts

Best cookies I have ever had! Love that it rotates cookies so you will always get something different!

Dustie Keel

The most delicious cookies you’ll ever taste!

Hannah Devers

My favorite cookie shop! I love that the flavors are switched up every week and they are always delicious!

Josephine Heard

Very friendly staff. They are fast at getting your order out even though they are very busy. The store is very clean and the cookies are amazing!! Will definitely be back!

Jaylen Morey

The chocolate pie one was good tastes like a brownie 😘 …

Deana Slane

I was very excited when our store first opened and was a Very frequent customer. In the past months however I have been less excited with the weekly flavors. I have also found the cookies to be less baked than before; almost 1/2 baked. If this trend continues I will stop buying them

Danielle Turner

Crumbl has the best cookies and I would recommend trying them at least once! I love that they change their flavors every week and keeps you wanting to come back to try the new flavors!

shelleyjoy7

We as a family love to race to see the flavors each Monday morning and to plan out which ones we want to try each week. The cookies are huge and amazing!!!!

Nelynn Rodriguez (Nena)

What can I say........ I love sweets and this place was just right for me. The cookies are warm, soft and delicious. They offer 6 different cookie flavors and they are big. They deliver through door dash which is great. If your looking to stop by they have a slight wait in line but it does go by fast. Service was friendly. You can even see the behind the making of these cookies. I ordered the party box and took 2 of each flavor. My kids loved it. Will be adding this place as a sweet treat for special occasions.

Averie Lane

i love crumbl cookies!! i go every week and always get 2 cookies!! everyone is so friendly as well.

Tata Andrews

Yes loved all the cookie soft and very good

Katelyn Buchanan

Absolutely delicious!! Adorable packaging and prestine baking environment. Love!

Tammy Lawson

Love these cookies 🥰 have tried several and not a bad one yet. Will make this a weekly trip …

Simone Hollingsworth

Omg the best cookies ever!! The staffs were so nice and cheerful.

Alexa Camburn

These cookies are some of the best I’ve had. I will continue to buy and enjoy all the different flavors!

Caitlin Fischer

Curbside pickup was a breeze, some of the BEST cookies that I have ever had! A fun experience. I love how the menu changes each week. The anticipation is thrilling. So many inventive flavors...my favorite was the maple cinnamon roll. I even had some cookies sent to my friend out of state, and they arrived a day early. I have been so happy with my Crumbl experiences!

Shianne Schrum

Had my first Crumbl cookie in Grand Rapids! They are amazing! First off the people that work there were so friendly. A employee even said hi to us when she was walking to the back of the building to start working. The cookies were fresh, warm, and tasted exactly how you would imagine the flavor tasting. The best thing about them is we got them on Friday and the cookies were still soft and good to eat now being Monday. Highly recommend getting a cookie for the experience!

Kara Waayenberg

This place never disappoints! Everytime I am in town I get crumble! ❤️❤️❤️

Dev Warmelink

What isn't to LOVE about Crumbl?! The app is FANTASTIC to avoid the lines. The cookies are ALWAYS epic, and the people are fantastic! An enjoyable experience every time! You've won over my entire family!

Arielle Miggins

Their cookies are so delicious. I’m addicted to them 😊 …

Troy Deans

Excellent service and the cookies looked as good as advertised

Becki

These are some of the best cookies I have ever had. They are absolutely addictive!!

Ciera Reinbolt

Our first time trying Crumbl tonight. The young lady delivered it quickly to our car. Didn’t have to go inside. It was amazing! The chocolate strawberry cheesecake was my favorite by far!! I don’t usually care for chocolate or cheesecake. The cookies were huge. 4 people were able to split 4 cookies and try some with their cookie cutter. Such an adorable cookie place. Keep up the fantastic work!! A very nice treat.

Brandy Bell

Cookies were great! But the boy named Darrien at the cash register looked like he didn’t want to be there. Terrible customer service. Drove an hour to get there, but I’ll check out the Ann Arbor one next time.

Deborah Carson

Place is small and crowded. They did have a lot of people working today so glad about that. I don't know how but need Chairs for elderly people to sit, while waiting, it was rough. Cookies look awesome, can't wait to taste them.

Shelly Hartley

1st time enjoying these yummy cookies. Birthday cookies for my daughters 12th birthday 🎉 …

Nichole White

So impressed with the service we received! Super friendly, fast and amazingly delicious. 100% worth the 30min drive.

Zachary Sanford

Love the rotating cookie selection. We make it over there about once a month and we always like to try new flavors.

Brittany Potts

The best cookies I've personally ever had! The carrot cake cookie with cream cheese icing was amazing! Please open one in Central PA!!!

Tytinishia McElroy

Really good cookies my favorite is the pink sugar cookie

Alyssa Sytsma

Best cookies ever! Love the different choices each week..makes it so fun!

MoneyMonet

Absolutely the best cookies out here! The flavors always changing so there’s new and exciting stuff to try! Don’t hesitate to try them all!

Al Gleason

The workers are always so kind and polite, even when it's busy, Ive only had to wait around 10-15 minutes, great place!

Lacey Cooley

My sister and I went in over the weekend for the first time and this place is AMAZING! We got the cotton candy cookie, banana bread, chocolate chip, and a sugar cookie with pink frosting and they were all too damn good! Staff is friendly, the cookies are HUGE, and the boxes are super cute too! We will definitely be back and utilizing online ordering!😍🙌

Tasha Clements

I absolutely LOVE Crumbl. They by far have other cookie places beat. I love their changing menu and the seasonal/holiday flavors. My only negative about Crumbl is their sugar cookies. I am a sugar cookie fan but there is just something about their recipe that I don’t like at all. I hope they change it!

dean jeffery

Okay so these cookies are massive and so freaking delicious. They are very rich though, so know that! The sugar cookie with almond frosting is hands down the best, but the chocolate chip one is bomb too! The store was really clean too!

stephanie sherwood

Delicious cookies! Friendly staff and clean 😊 …

Jenny Chaney

Quick lines and friendly staff. Oh and AMAZING cookies

Stephanie Crockett

Love their cookies! They are addicting!

Kristin Bailey

Cookies are delicious and they always have different kinds.

Ashlie Hood

Went there yesterday and got a 4 pack. Staff is very friendly and quick. Although, I didn't realize until much later that night when I opened the box for the first time that 2 of my cookies (they both were the cinnamon fry bread cookie) were missing the frosting completely. With their prices being over $3 per cookie, I was a bit disappointed as those I was most looking forward to trying.

Amanda Kassabisn

Best cookies ever love tge banana pudding one

Caleb H

Perfect addition to this area of 28th street. Cookies are warm and delicious. The pick up process for online ordering is seamless and staff are friendly. Pricing is reasonable for what you get as well!

Sherri Tow

Ordered online to pick up in store. App was very user friendly, staff was helpful and friendly. Cookies were phenomenal!!

Peter Farmer

Love the cookies! Services is also great at the Grand Rapids MI 28th street store.

Moriah Findlay

Service is super fast and friendly. Delicious cookies and love the weekly changing flavors. Only complaint is they don't seem to have ice cream? Or I always just go too late to get some? Who knows, but I cannot give less than 5 stars!!

Lizeth Guzman

they chocolate chip cookie is amazing!

Jillian Dossett

I had these for the first time today and they’re to die for! My favorite is the chilled sugar cookie so far. I loved them so much that I had to send some to my family in Iowa! I also sent a coworker a gift card to get some since she was out of the delivery range. I did the curbside pickup and only had to wait a few minutes. I used the app and it was so simple and easy to do! So excited about this place!!!!

Leah Rice

The chocolate crunch cookie was the first ever crumbl cookie I tried out of the box. It tasted so bad like it was burnt and like I couldn’t even keep it in my mouth it’s like they mixed up the sugar and salt. The other cookies were pretty good tho. Also all the workers are weird they kind of seem like minions

Shasta H-I

Okay, I’ll be honest, when I saw the prices I was tempted to book it -buuuuut honestly, totally worth it! Each cookie is so perfectly crafted and sweet -and they have quite a bit of heft! Yes! Yes! Yes! Totally recommend and would return. Staff were also friendly and quick! We loved Funfetti and Brownie Batter best!

Gabriel Holmes

Great app makes it much easier to get the best cookies ever!

Lynn Bringold

Best cookies you will ever try. Love that they change weekly so you get to experience lots of different types.

Allison Smith

So delicious! Also great customer service!

Jenna Spalding-Lichterman

This was our first time at Crumbl. We had a few errands to run, and for such good behavior, I wanted to get my boys a special treat. The app was so easy to order through and the cookies were ready via curbside when I got there. Service was so efficient and the girl that ran the cookies out to me was so sweet. We are so excited that a location will be coming closer to our house very soon. We can’t wait to be regulars!

Marilee F

I consider myself an expert in all things cookies. Remember Janie’s Cookies? Didn’t think anything could be better. Then I tried these. Every single flavor is fresh & fabulous. Perfect size- not overwhelmingly large, but bid enough to be satisfied.

Corey Watt

Amazing cookies and great weight loss for my wallet! 😬 …

Destiny Bosombath

love the twix cookie! carrot cake cookie was excellent! love seeing the new line up every week! cannot wait for the holland location to open up this friday!!

Amanda Marks

Crumbl Cookies are the absolute best I have ever had!!! I love the concept of different flavors every week because it keeps bringing me back. The atmosphere inside the stores is so warm and welcoming. Each visit leaves me wanting more!!

William Green

Love the cookies look forward to te new menu weekly

Autumn McGovern

Wonderful service. Even better cookies

Tomiya Debarge

Best chocolate chip cookies I’ve ever had.

Erin Johnson

Tried the cookies for the first time. I am hooked SO good.

Jenna Godfrey

These are the best cookies in the world!!

Nevaeh Hewitt

This place is so neat and I absolutely love the way we can order in the store and get them right away. It's so smart and very convenient. Not to mention how good their cookies are. It makes me want to come back every week just to get a new kind of cookie!

Melissa Gonzalez

the staff was friendly and the cookies were pretty good

danelle grover

The cookies are amazing! The staff and service is excellent as well!

Zoie Willson

They’re always on top of things! Love the vibe

Samantha Krausz

Some of the best cookies I’ve ever had! Love the change of flavors every week! 🤤❤️ …

Kristina Stranz

I enjoy trying the new flavors every week, good thing we have a big family to share the cookies 🍪 …

Amber Malcolm

Love the cookies and the customer service is fantastic! Greeted every time I come in the door. Can’t wait for a store to open in Lansing, Mi.

Graycee Buckland

cookies were great and their service was amazing

Joanne Maul

Love their sugar cookies!

Zach Gauthier

Great customer service and delicious cookies!

Alicia Skulbru

Amazing cookies! Tried for the first time, exceptional customer service from the minute I walked in the store. And the sugar cookies were delicious!!

Carrie Zollner

Amazing fresh cookies! Each one in the dozen I shared with my coworkers was incredible and I can’t wait to try more. And let me say, for a Monday night, this place was busy! Best to place an order for curbside pickup. Enjoy!

Anna Perkey

I love crumble cookie! They never mess up my order and the cookies are always amazing and look just like the pictures.

April L

Large cookies with great flavor combinations. The chocolate cookie with strawberry cheesecake frosting was lovely. We also got a chocolate caramel one that is served warm. 🤩 …

Brittany Harrison

Their cookies are delicious! They are larger than the average cookie with many choices. The peanut butter, apple pie, and white chocolate were my favorites! Oh and it only takes about 5 minutes to order online and get curbside.

Katelyn Ditzler

Nothing like a fresh cookie! Great selection with lots of fun flavors! Staff made great recommendations! Consistent with other locations.

Jada Clark

Super yummy, a great way to treat yourself!😋 …

Abby Taylor

Don’t forget to just order online! We were in the store on a Saturday in the late afternoon and the line was astonishingly long. I downloaded the app and placed our order, 20 minutes later after walking around the nearby stores and it was ready for pick up. They sure have some hard working employees!

Kensi Teeple

There cookies are so good I would totally recommend

Tina T.

Best Cookies Ever and this place is the best! Great customer service and tho you may wait just a little bit for cookies bc they are the best ITS WORTH EVERY SECOND!

Jessie Corder

Crumbl always has the best flavors of cookies! I love that they switch the flavors up each week, but also that they have their main cookies still!

Ashleigh Steele

Do you like cookies? (The answer to that question is yes.) How about when they are served warm? (Hint: this is a “yes” also.) Then Crumbl is the place to go my friend! Plus, They are the size of your face! How great is that?!? This might sound basic, but get a sugar cookie. You’ll thank me later!

Ruth Kuyers

Always fast, friendly service. And the cookies are amazing! Glad we don’t live any closer cause my waistline wouldn’t be able to handle all of the goodness!

A Brooks

The cookies are bomb.com but the customer service is a let down. Not very friendly. We walked in and were just kind of stared at. It wasn’t even busy at all. Seemed like nobody working actually wanted to be there. I would definitely put some more outgoing personalities up there for the face of the business. Those warm delicious cookies deserve a warm welcoming environment.

Stephanie Kennebeck

I LOVE this place! I go weekly to try the new flavors. I look for the nearest one if I’m out of town. Insomnia cookies was all the rave when I was in college but that place doesn’t even come close to comparing to crumbl cookies. I’ve never had a flavor I don’t like and their loyalty program is awesome!

Ashley Johnson

Great service. Great cookies

Nashley Illustration

The cookies here are always amazing. I know this shop just recently opened. But so far their service goes above and beyond all the time. I love coming here for their super soft massive cookies. And the weekly changes are always something to look forward to.

Kristina Coury

Best. Cookies. Ever. Waited 15 minutes for my curbside order and ended up having to call the store and ask them to bring it out. Was there for over 20 minutes and was pretty upset about it. Store just opened a week ago, so I’m not going to get overly upset about it and will definitely be back. Mostly because the cookies were out of this world. Staff was insanely nice and super apologetic for the wait. Handled it very well.

KAYLA BARAGAR

I had Crumble Cookie cookies for the first time a couple weeks ago and every single one of them was delicious!! They are soft and gooey and definitely worth every penny! 10/10 would recommend!

Kacee Click

Always greeted kindly and served quickly. All employees are very kind and helpful. Cookies are always delicious and beautifully presented to you. So glad I have a Crumbl close to me.

Bradley Bruce

Great friendly staff, helpful and informative. And cookies are amazing! Chocolate chip cookies so big that I swear they use whole Kiss-size “chips”! We tried four different ones, some warm, some chilled..ALL AMAZING!!

Cara Lemmen

SO good! Great alternative to birthday cake - Thank You Crumbl!

Erika Zelek

I crave these cookies. The OG chocolate chip melts in your mouth and you can taste the delicious milk chocolate and butter throughout the entire cookie. Love the new selections every week. There is always a flavor for someone. Can't wait for the Kalamazoo MI location to open so I can get my crumbl fix a little closer to home.

Leah Hinkle

Very good cookies but a little too much frosting for me. Makes it very very sweet. They would be perfect for my liking if there was a thin layer instead of how much frosting is originally put on them but that's just my preference. Wish they had that option 😕 …

Steven Laansma

Best cookies, just need a vegan version for 5 stars.

Michelle torres

They have the best cookies ever. Different cookies each week and there amazing!!

Erin Kramer

If you like a huge thick cookie and a sugar high,this is the place to go.

Ali Delamater

So good highly recommended the pink sugar cookie!!!

Angela

Can never go wrong getting Cookies from here. Shout out to the PARTY PACK!

Bella Leese

Such a welcoming staff with fun flavors to try each week!!

Megan McNeilly

The cookies were amazing! Loved the different varieties. The app is easy to use and navigate, however there were some loading issues. I had ordered for curbside, but the screen wouldn't load past entering my credit card info. An eror message appeared and I had no way of knowing if the order went through. After multiple attempts the screen loaded and the order had been submitted.

Logan Goins

Hilarious how some people will try to say it’s good, but not the best. Clearly just haters. Best cookies by far. If you notice, none of the reviewers that said they’ve had better can give an example lol. Some people just want to be negative despite this being a top notch establishment(with the best cookies.)

Jennifer Foster

My first time trying these cookies, they were delicious! Will definitely go again next time I am in Grand Rapids.

Amy Pettengill

Delicious every time!! I haven't had one I didn't like!

Jason Link

Insanely good. Have yet to try one I don't like. Would highly recommend.

Charles Bryner

These cookies are amazing my wife every Monday looks up what flavors you have so when Friday come we can drive from Charlotte mi to get some.

Kalen Williams

The cookies are greatness! My first experience was subpar only because if the hype and the stressful atmosphere when it was busy. But after giving my local Crumbl store the opportunity to settle in a d find their flow, the experience improved and the cookies were great to match!

Kelsey Tammeling

Cookies were delicious, service not so hot. Was on hold for awhile to just call and say what car I was driving for curbside pick up. Only two spots for pick up that were all full and a nightmare to get to. Took forever to get the cookies. Also don’t bother paying extra for the sticker, just a small sticker in the corner otherwise looked normal. Again cookies were delicious, service and price not amazing

Alex

Love crumbl. Easy and fair price for decent size cookie

Sara Gokee

These are THE BEST cookies ever!!! So indulgent and delicious, every flavor I've tried! The fact that they deliver is over the top! My coworkers order weekly!

Alex & Amanda Shook

Love at first taste! We’ve been scoping out their weekly menu and have pretty much been there almost every week since they opened in GR! We have also shared our love and gifted boxes to our friends.

Kay

Obsessed! Staff are always friendly and cookies are always cooked perfectly!

Nicole Rodriguez

The best cookies I have ever tasted! They are baked fresh to order so you always get a warm cookie.

Brittney Thurston

Love the raspberry cheesecake!! One of my favs

Bre Mahoney

I absolutely love Crumbl. I’m so glad it came to Grand Rapids Michigan. The employees are so kind! I love the loyal point system and curbside stick on the box says “I love you” ... like how cute ?! I love trying the new flavors every week! 🍪♥️ …

Dani Haverdink

We tried crumbl having no idea how good they would be….we now buy a box of at least 4 weekly. These cookies will rock your world!

Rin Ficus

The cookie was ok but I would've liked to see one of the 10 people on staff wearing a mask. I know masks are not a requirement now but it does make me feel safer when ordering food.

laishauna marie

Always a vibe when I come to buy cookies. Chocolate chip is hands down the best in my opinion.

Tami Reams

Great customer service always and delicious cookies of course!

Kira Dejonge

Great service and delicious cookies!

Alexus Hidalgo

Cookies were amazing! Would recommend

Hannah Cooke

We LOVE this place! The flavors are incredible!! We always use curbside and would HIGHLY recommend them. They are fast, and so nice! Definitely our favorite bakery:)

Lil DaVinci 11

Best cookie I’ve ever had

ST red

Went when it first opened! Did not disappoint! Will be back this weekend!

Christine Woods

Pink sugar cookie is the best - it never disappoints!!

Kathy Benoit

This is my third different Crumbls. The cookies are great like the other two locations, but the experience was lacking. I wasn’t given the Crumbls talk and the person taking my order was rude. All she wanted was my tip. 5 stars for the cookies minus one for the service.

Sarah Austin

Drove 25 minutes to try Crumbl and it did not disappoint! By far the best cookies I've ever had. The buckeye brownie was amazing!

Rae Stallard

very good service and the cookies were delicious

danyele smith

Amazing cookies with even more amazing workers!! I’ve never had an issue with any order and every experience with this place has been a pleasant one. Only downside is I can’t eat them with every meal without putting on a few pounds 😂 …

Madison Berger

I discovered this cookie shop a few months ago and WOW these cookies are so so so so so yummy!! I highly recommend downloading the app too bc you can send cookies to friends wherever they are! I’m sending some to my bestie for her birthday!! Yay!

Abigail Wiebenga

I like their cookies, but i had a piece of plastic in one of my cookies so i reached out to crumbl and they did nothing, it took forever for them to respond and then for them to have no solution when i even gave them pictures and explained the situation was rude. if you never have a problem then their good but if u have had an issue it will change the way you look at the cookies

Marie Walter

5 stars! I ordered 2 dozen of assorted cookies for a medical conference. Guys.. they are huge, easy 5-6 inches in diameter. They arrived fresh, warm and oh so good! Thank you!

Michelle R

Such friendly people working on opening day!!! First time having Crumbl and they have become my #1 go to for cookie!!!! Also- I love the option of gifting through the app... #spoiler... you can leave a video message to the recipient!!!

Connie Parks

OMG- the chocolate chip cookie and Maple Cinnamon roll was delicious! Was definitely worth waiting in line for their free chocolate chip cookie giveaway. Very friendly! Owner was really nice and helpful!

Pam Jodway

First time visitor and will be back to visit Crumbl Cookies again soon! Love the freshness of the cookies as well as the variety, and size versus value - what a bargain. Love this new cookie bakery🍪 🍪🍪!!! …

Beth Noteboom

The cookies were absolutely great! With assorted flavors to choose from that were what they promised to be. Yummy and worth the trip to get them. Our grandkids ate every bite. :)

Sweet P

Tried your cookies tonight for the very first time and they are phenomenal 🤩. I will be coming back for more. The staff is very friendly. Ordered through the app and within minutes my order was ready for curbside pickup. Everything about this experience was lovely. …

Bible Promise Books

I make it my business to find a Crumbl cookie everywhere I go and this is the BEST COOKIE I’ve ever tasted. I absolutely love everything from the branding to the taste to the app to the customer service. U haven’t tasted a real cookie until you’ve had Crumbl.

Hunter Burgess

Good service just seems like the place could be more organized

Ashton Sechrist

The curbside pickup was AMAZING! Super convenient and quick! I was a little underwhelmed by the classic chocolate chip cookie but the Kentucky Butter Cake cookie was way better than I could have imagined!

Ashley Scism

Best cookies around!! Wish they would have the peppermint bark cookie all year round!! My absolute favorite!!

Mariama Ali

Love these cookies so much !!! Never disappoints and love that I can try new different flavors every week.

Peachy Candy

The service here is amazing, everyone who works here is so nice to customers. The cookies are amazing, so delicious. The shop smells so good and clean. 10/10 experience will go here again.

Trece Hawkins

LOVE! went for the first time in Glendale AZ. Loved them all, but especially the Passion Fruit Cookie.

Mar

I love Crumbl! The cookies are amazing and always super fresh! The employees are so nice and the store just has an amazing vibe to it. 10/10 would recommend

Kelsey DeDonado

I got a dozen cookies for a birthday surprise for someone. The service was quick and brought right to my car. I was able to personalize with a note and happy birthday sticker. I will definitely be doing this for more gifts in the future!

Hannah Stirman

Tami, I love your store! The girls working were so quick to get my fresh cookie in a box. It is so welcoming and clean in there. I'll for sure be a regular, since I work next door!

Leanne Rodriguez

Their cookies are so big and delicious! Short wait time and very efficient when placing orders!!

Katie Beth

[swear I won’t order another box, …and then a new week comes along with new flavors and I need them all once again]

Karen Blatchford

Delicious, huge cookies. The delivery was right on time and the box had a special note for a birthday message I added. My co-worker loved the surprise birthday treat!

Tara Case

Fastest, tastiest way to reward or treat kids, friends or coworkers!

Danielle Eichholz

The cookies are amazing and the service is so fast! I’ve placed curbside orders and they’re out there just moments after I say I’m there! They’re also very friendly and personable! Chilled sugar is my favorite!

Ellie Baker

THIS PLACE IS SO INCREDIBLE!!! we went right before midnight on my boyfriends birthday and they were so much fun!! they danced with us and sang happy birthday to him when the clock turned. they also gave us a ton of free cookies

Amanda Stratton

Friendly staff. Clean store. AMAZING COOKIES! Best time to go is the first couple of hours they are open. Gets really busy in the afternoon. I will always recommend getting 1 of each! You won’t be disappointed!

Gabe Bailey

The best cookies around!! They are amazing and taste so good! You need to try them if you haven’t and it’s so great how they have different cookie flavors every week!

Kelli Morgan

Great cookies. Staff was nice.

Mackenzie Schutt

Best cookie ever!!! 🍪 love this week's flavors …

Dona Dona

Omg these cookies are so fire 🔥🔥🔥😍today was my first time trying then. I'm in heaven and they are a good size cookie. The flavors are spot on.. I'm excited to try the others as the flavors rotate every week! Thanks crumbl! FL …

Melissa Gleason

Best cookies ever! Love that they change the flavors every week too! This is my new go to b-day gift for family. They deliver too! Staff is friendly as well.

Heidi Prior

Being a new store it seems to me a person needs to be out with the customers marketing the cookies and chit chatting about the cookies. A couple employees should be walking around offering a piece of a cookie that is on the menu for the week. Also put someone that is extremely outgoing, friendly, cheery, and loud enough to hear through the masks at the cash register. Not sure I am a fan of asking for a tip.

Ashley Brown

Great customer service and amazing cookies !

Mirela Klem

Most amazing cookies I have ever had! Obsessed with them!! They are so soft and flavorful, I did not want to share them.

Elizabeth Conklin

The best cookies ever! Love that the flavors change weekly so there is always something new to try!

Sierra Belz

The staff is so welcoming as soon as you walk though the door. As for the cookies they never fail to be amazing and the fact that the cookie flavors change each week make it even more exciting!

Chris Smith

Amazing Staff! Good Cookies !!

Mara Wilmer

The cookies are the best thing I have ever eaten.

K P

LITERALLY the best cookies in the WORLD , tried them 3 weeks ago n been HOOKED ever since n I’m not even a cookie or sweets person but now I am!! FOREVER A LOYAL CUSTOMER , IM IN LOVE KEEP MAKING DEMM COOKIIEEESSSSS YASSSSSSSSSSS

Richard Bazen

I wasnt expecting much at first untill i took my first bite. And oh my was it great. The cookies where huge snd soft even after a day. The cookies would just melt in your mouth.

Jasmine Pin

I’ve never been much of a sweets person, but Crumbl has the best cookies by far! Love all the unique, amazing and creative flavors! It has been mine and my boyfriend’s latest obsession

alicyn ortego

Cookies are sooo good and always warm! Staff are very nice and welcoming as well best place for good quality cookies!

Michelle Baggett

So I just had the pancake cookie and I am officially in love. I think I love the cookie more than my bf..🤣🤣 …

Burban

I’ve never tasted so many cookies that are AMAZING!! I’m also glad that they ship also, cause the closest to me is 3hrs away!

Heather Robbert

I’m never disappointed! Love this place

Hannah Young

The staff was incredibly kind, and professional even though it was insanely busy in the store. Not to mention the cookies, absolutely amazing. Will definitely be coming back!!

elizabeth emery

Absolutely love these cookies

Alex

The cookies are always amazing. The only complaint, and it's not deal breaker, is that sometimes there's icing all over inside and outside the box from the employee touching it. It makes it look sloppy, especially when I want to gift cookies to someone.

Lily Haire

Love this place they have vary good cookies 🍪 …

Kendra Kopec

Cookies are DELICIOUS! They live up to their “crumble” name. Staff is always friendly! I wish we could get a dozen in 3 separate containers and not just the “party box”.

Susan Keene

OMG!!! I was visiting GR and a friend begged me to pick some up for her. OK. Sure. I grabbed a few for my partner and myself as well. WE ATE THEM ALL IN 2 DAYS!!!! So delicious, I can't even explain it. I have no words LOL Order for yourself, but pick up some extra, or risk being sad that you didn't. You can thank me later :)

Sid Bragg

The best cookies I’ve had in a long time. Good customer service at the Grand Rapids location. I can see why sometimes the line is out the door. The beat cookies hands down.

Trisha Hadfield

The staff was amazing and so friendly. The cookies are amazing and highly recommend them all. Get it once and you’ll be addicted!!

Jena

These cookies are so good and fun to get for people to try! I do wish they came out neater sometimes but I understand the pressure the employees are under with the popularity of the store.

Jean Gargus

First time trying them out & all were fantastic!

Rachel Nesloney

WOW these cookies are incredible! Was so excited to try after seeing them all over social media. They do NOT disappoint. 100% worth it!

Jill Post

The BEST! Always a kind staff and such delicious & unique cookies. My favorite treat to surprise my teen daughter with!

Rebecca Reid

Obsessed is the best word to describe my feelings. I’ve been seeing these cookies all over tik tok and I’m so glad a location opened up in my city. Sugar cookies are my favorite and I can honestly say that crumbl sugar cookies are the best I’ve ever had. They use almond extract which I absolutely love. The cinnamon maple cookie is great with some coffee! I have a feeling that I will be buying cookies every week

SIR

Passing through and decided to stop and enjoy a tasty cookie. Was not disappointed, cashier was polite and friendly and received my order quickly. Highly recommend this place.

T Ibarra

These cookies are the best! If you haven’t tried them yet, make sure to do so soon.

Linsey Hare

Best cookies ever. We did the curbside pickup and good thing there was a line out the door! Amazing flavors and they have a new selection every week!

Christine Prindle

Used the app to order, cookies were being prepared as I got there! Amazing cookies as always!

Mina

very fun and fresh way to boost an already amazing treat!

Lisa Artwick

Went for the first time yesterday, and WOW!! Pricey, but Worth It!!! Love the cute pink box, but the cookies inside blew me away! Sugar cookie was my Favorite!!

Jess Bryson

The cookies are absolutely delicious but I don’t recommend using Curbside pickup. It’s a busy shopping center and they only have 1 curbside spot so it was hard to figure out, and then it took them 15 mins to bring the cookies out to me.

Ms. Chayle H

I ordered cookies for delivery. Tried one of each flavors. I didn’t know who was going to deliver them but, it was delivered by DoorDash. Chilled sugar cookies was the favorite. Can’t wait to try more flavors.

Lisa Stevens

This wonderful place has become a nearly weekly trip with friends, amazing cookies & staff!

A&k Squad

I love you guys cookies keep up the good work

Mandi Rieck

These cookies are too good. We've had them three times so far and every time has been so good.

ethan Gilder

Definitely worth the drive. Check their Instagram or website every week to see new flavors of cookie.

Sam “SamB33” Brillinger

Be ready to wait a bit to get some cookies but there is a reason everybody goes here! 😋 There are benches just outside acrossed the street that I would recommend instead of eating in your car. …

Makaila Huffman

Best cookies around!! Carrot cake cookie is by far the best cookie i’ve ever had there!!! 10/10 recommend

Erin Morse

Great cookies but took much MUCH longer than the app said for curbside take out. Got there at quoted time and ended up waiting in my car an extra hour. Should probably have the app adjust times when that busy.

Tamara Muller

I love how the flavors change each week. The peanut butter brownie cookie is to die for! It's like a Peanut butter cup in a cookie! So yummy!

Isabella Frank

Welcoming and friendly staff, clean store, cookies looked and tasted great!!

Cathy Oosse

The best cookies EVER!! Can’t wait til the next week’s favors!!

Joshua Kingma

Very busy, takes longer than expected but friendly service

Linda Schalk

Stopped in for the first time today. The cookies were delicious and large. The best part was that they were warm! Employees were friendly and attentive. We will be back!

Arianna Zimmerman

Few of my friends and I came in last night for 6 packs after I anxiously awaited for this location to open for weeks!! The staff is SO sweet and Tami is AWESOME! Definitely coming back.

PSMG Skeez

By FAR!! The best cookies I have ever had and the creativity is un-matched in the cookie world!! Definitely my new favorite sweet spot!

David Ketchum

Cookie flavor rotation could be better and they need to train the employees in hospitality because they don’t even talk or acknowledge you when you come in.

Christine

Tom the store manager went above and beyond for a mixed-up delivery order when the delivery company wouldn't solve the problem. Great cookies too!

Hilary Daniel

Ordered delivery a few times, delicious BIG cookies and great delivery experience. Long line when I tried to go in person so delivery was easier.

Jamila Wilson

Easily some of the best cookies I’ve ever had! I love how they have new flavors every week! 🍪😋 …

Lindsey Bowman

These are the best cookies I have ever had. They are soft, flavorful, and Crumbl always offers great customer service when I go!

Sadiesaur Dinosaur

Delicious cookies. I love that the menu changes weekly, and that they show you your order before handing it over to you to ensure everything is correct.

Morgan Litwiller

Best cookies I’ve ever had. Truly delicious.

Jennifer R

We come here every week to try all of the new flavors. Every single one is always baseline good; then you get some that are worth dying for. Don't skip past this place. Trust me, it's worth every dollar.

Christina Norgan

Amazing cookies - love the breakfast week especially!

Amber

Cookies are delicious and so soft. Fav cookies place ever!

Joshua McCafferty

Fast, Friendly curbside service! Cookies are BOMB. they are fresh, chewy, gooey and just the right amount of sweet! Would highly recommend to anyone looking for a sugar fix!

Marissa Sischo

Seriously some of the best cookies I’ve ever had! If there’s one near you, I highly recommend trying them out!

Tabatha Kopp

Absolutely love the variety of cookies and the staff are super friendly. Definitely recommend!

Anthony Gill

Amazing cookie flavor and aesthetically pleasing would recommend

Mandee Lu

Love this place! All their cookies are delicious 😋. Have not tried one yet that I haven't liked. …

cassius adams-pearson

I absolutely love the customer service and quality of cookies! I wish i lived closer but i do make special trips just for these delicious savory treats!

Madeline Shepard

The Crumbl employees are always on top of it and friendly. The cookies always taste and look great, and they’ve got me hooked every week. Great addition to the area!

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