Reviews of Paul Campanella's Auto & Tire Center Wilmington. (Auto Repair Shop) in Wilmington (Delaware).
Paul Campanella's Auto & Tire Center Wilmington
1015 W 28th St, Wilmington, DE 19802, United States
Description
Information of Paul Campanella's Auto & Tire Center Wilmington, Auto repair shop in Wilmington (Delaware)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Paul Campanella's Auto & Tire Center Wilmington
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
Closed
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Reviews of Paul Campanella's Auto & Tire Center Wilmington
Theresa Di Fonzo
My name is Mike and I used Campanella's for the first time this past December. They were excellent! I walked in and met with your representative. He was very kind and understanding. I set up an appointment for my car for the following week. When I arrived, I was offered to be dropped off with their shuttle service and I used this service. Very nice driver! The service on my car (new tires and balance) was done in a timely manner, and I felt that everyone there went out of their way to make sure that I was happy with their service. I will be going back for service on my Lexus when it needs service. THANK YOU!
JODY LAVERTY
I'm very happy with my experiences at Campanella's. The staff is professional & pleasant to work with. They perform the requested services on my vehicle on a timely basis and return my car as clean as when I dropped it off. The shop and area around it are very clean and neat also, which is a real plus. Job well done!!
Kim
I had a great experience here! The entire team was so nice, I felt very respected and appreciated. I love the detailed report with pictures they sent to me and the clear red/yellow/green guide they use to determine what’s needed immediately vs. can wait. Appreciated the shuttle as well and the gentleman who drove me. Everything was clean, parking was easy, and while I didn’t take advantage, there was a nice area to wait for your car with a Keurig. Already told my son to bring his car here!
Liam C
I was in Delaware traveling for work when my car began having issues with overheating. The car thought it was overheating and the gauge wasn’t working, but upon inspection the engine and hoses the car actually wasn’t overheating. I ended up bringing it to the shop and the check engine light came on.
They were able to get me in last minute for an engine diagnostic to be able to get me home the following day as I was traveling for work. They do a thorough vehicle inspection with any car that comes into the shop. They discovered it was my thermostat was stuck open causing the car to think it was over heating. They suggested another repair along with the thermostat since they go hand in hand, which I had just had taken care of the week before. We came to the decision that we could hold off on the second repair if the thermostat fixes the issue. They gave me a ride back to my hotel, they offer shuttle services and they also offer loaner cars which is awesome. They did a coolant flush and thermostat replacement and my car has been working great. It’s been almost 300 miles now after leaving the shop with 0 issues since.
Jason was also very patient and understanding that I was traveling and was able to get me in and out of the shop in a timely manner.
Jack Maslin
I was a loyal Jeep customer of BCP, now Preston for over 18 years. My last visit there found their customer focus gone, along with all the old service team. Needing to find an honest service and customer focused repair facility, Campanella's was recommended by my old service advisor. When I called Chuck was extremely professional and listened to my issues and scheduled me for an inspection. I had a troublesome coolant leak, that was not easy to find. It took several days, what they thought it was turned out to be something different, AND not as costly. I was provided a loaner vehicle, when it was available, and Chuck kept me posted every step of the way. My problem has been solved, at a lower cost and with honesty. Besides the courtesy and understanding I received from Chuck, each and every employee was courteous, pleasant and professional. I am now a permanent customer of Campanella's Auto Service...
Sierra R
It feels like I’m driving a brand new car! The current staff was so kind and my service advisor Jason took his time to explain to me what was wrong with my car broke down prices for me and even helped me prioritize the most important things that needed to be fixed out of the laundry list of things that needed to be addressed. They provided a free service to drive me home and pick me up while they worked on my car. I am pleased to say as a woman I felt like I was treated equal and I will be returning for future services.
jay rosenthal
Great service!! Matt and Ken came to my condo, jumped the dead battery, took it back to the shop, realized they didn’t check the brake fluid at the last checkup, replaced the fluids, and delivered the car back to my condo. I never left the condo. Would recommend Campanella’s to anyone!
Doug Marston
Had an issue with a part installed at the Pike Creek location.
Lost all the oil in my motor.
They were able to take me same day, get the part replaced under warranty, clean up my engine bay AND have the car done same day.
Amazing service and standing by their word of warranty work on a defective part.
Katie Quill
My personal experience at Campanella’ was wonderful! Mike Donnelly was knowledgeable, informative, and diffused my car situation in a timely manner. I will definitely be back for all my automotive needs, and will spread the word regarding the great service I received.
Carrie Johnson Drye
Had a slow leak in my tire and they fixed it with no charge. Also did a vehicle safety inspection at no charge and gave me a full report on what I need to have repaired or serviced. This was very helpful.
April Z
I had a nail in my tire they quickly took my car back & took care of it for me in a pretty speedy manner & too boot didn't charge me a dime ! I am definitely going to be a repeat customer if need be & would reccomend this business.
Michelle Wang
I blew out a tire over the weekend and Campanella’s was able to fit me in to their schedule on Monday, get tires from their local warehouse and have me back on the road in 48-hours. Their shuttle service is very convenient.
SimsBeats
PCA is the most professional automotive garage in the entire area. From top to bottom excellent service and you can tell they have a great leadership team as every employee is delightful and happy to be there to help.
Jeanne-Marie Raziano
They take excellent care of you and your car. I highly recommend them. I don’t have a single negative thing to say about their service all around.
Jordan Michelle Trainer
Always the best customer service. They never leave me stranded without a vehicle and keep me in the loop via text and phone calls…. If you’re going anywhere else, you’re doing it wrong. Thanks guys
Daniel Mccolgan
It was my first experience having my vehicle serviced at Campanella’s (N. Wilm.). It was a Friday “last minute” request for a repair. They got me in that morning. Put my new tires on my Jeep, front end alignment, and a complete vehicle service inspection. With the recent decline in the economy, the service recommendations will help me budget and prioritize future repairs. The shuttle service was also outstanding! True professionals! Job well done! Sincerely and respectfully! Dan McColgan
Ellen Roberts
The driver, passenger, and hatchback door locks had stopped working on my 26-year-old Toyota Celica. Campanella’s fixed the locks and cut new keys. Hooray! Campanella’s is the best.
Brenden Berg
Went fantastic as always. Always thorough with pictures during inspection, and transparent with things that need to be done and do not need to be done. Top notch quality work and facilities.
Ray Johnson
Found a screw in my front tire at the Childrens Hospital. Being from Hartly, I found this fine establishment on my phone. They fixed my tire faster than I could drink my cup of coffee. Witnessed them giving their customers friendly service as I waited. I hope this comment and review encourages more customers for them. Excellent business, thank you for caring for your customers!
Tim von Duyke
These guys are great! Took my car in to have my tire plugged. They were very quick, professional and didn’t even charge me for fixing the air leakage. Told me they don’t charge for smaller repairs like that. Definitely will be back and recommending them!
Joi Carter
Staff was super kind and understanding with me. I had to make several calls because I wasn’t sure I had the funds to go ahead with the repair, but no one was rude and (best part) **no one tried to pressure me into making a certain decision or spending tons of money.** They even gave me car advice to help me determine if it made sense to move forward with the repair. When I decided that I wanted to just get rid of my car (cost of maintenance was just too much compared to how old the car was), the mechanic offered to get it off my hands for free. So I transferred the title, and they waived the diagnostics fee! :) ***Also, this is the ONLY mechanic I’ve found that has a SHUTTLE to chauffeur you back to your house free of charge if you need a ride home!!***
Isaiah Rodriguez
Really good place personnel were very friendly and helpful . Bought my tires from simple tire and there was a little mix up that got fixed. Would recommend for others to go as well. Soon my rims are going to be shipped there for installation.
Deirdre McCarrick
Excellent service! Very helpful. The guys were friendly and efficient! Popped my tire on Wednesday evening they shipped in a new tire for me by Friday morning! Would definitely recommend
Liz Gorovitz
Paul Campanella's was everything I needed, and more! I trusted all the 5-star google reviews and they didn't let me down. I'd driven my son's 2014 Camry from Florida and knew the alignment was off. They explained why I needed a new tire and did a general maintenance check as well. Overall, the car was in great shape, and they didn't try to sell me anything I didn't need. I drove the car back with confidence, and I'll always use Paul Campanella's if I need any car repairs while in Delaware. Their shuttle service was super convenient.
vivian mccullough
This was my first time using this service center. My car just stopped out of nowhere today, and I called to see if I could get it towed there since it’s right near my home an where I broke down. Called and they said no problem drop it off!! They were upfront about the wait and what was needed to fix the problem. The whole experience was good, especially after having a doosey of a morning!! Would definitely recommend.
Mike Mahoney
We have been taking our cars to Campanellas for years. Top notch service, trustworthy, very nice facility, free shuttle. They text a link to a virtual inspection report that is really nice to see. Would definitely recommend
Mitchell Frizzell
My experience with the staff and service at Campanella's was nothing short of excellent. They kept me informed at every step of the way, including a very user-friendly online system where I could view their whole inspection, which components they tested/reviewed, and the level of priority for which needed to be serviced or replaced. From start to finish, I interacted with five staff members and all were exceptionally professional and attentive. They discovered some other work that needed to be done in addition to the problem, but never once did I feel as though they could not be trusted or were trying to take advantage, as I have felt at previous shops. Now my AC is finally working 100% and the car feels so much smoother to drive! I have already recommended this shop to multiple friends in just one week.
Harry Meadows
Paul Campanella's is the most professional, friendly, courteous, and fast auto industry business I've encountered. I have dealt with them before (on an older car with a bunch of issues), and today they repaired a leak in my tire quickly, and at very short notice. They provide way better service than the shop at any dealership - I also booked a service for the next day while my dealership was scheduling a month into the future. I would recommend this place to anyone - they understand the power of good customer service, unlike most mechanic shops.
Meghan Newberry
The team at Paul Campanella’s is unmatched! I had a nail in my tire and lost air quickly on a Monday morning when I needed to be at a meeting in 45 minutes. They had me in and out with time to spare and we’re incredibly pleasant and kind. I highly recommend!
Nonnie Baloney
Thought I needed maybe "some" work. Found Campanella's and saw how highly rated they were. Excellent customer service and communication. Sent texts with photos regarding where they were at with my vehicle. Easy to understand and gave a really clear idea what I needed done. Unfortunately my truck is beyond repair, but they were very honest in telling me and did not charge me for the diagnostic. The only reason work was done was because the sad state of my truck. I would highly recommend anyone going here for service and I will return with my car. Thank you guys!
shirley peters
They're all extremely nice. They drove me home, then when I had to schedule a doctor's appointment while they were still working on my car, they picked me up from home and gave me a loaner!
Ivan Pogorelov
Very nice administrator works there. He was really friendly. They fixed our car very quickly. Free coffee and water are available in the waiting area.
Bledar Noka
Great experience, great quality, you pay a premium price but you get an excellent customer service, that not many around provide. Tariq was excellent at every step, I highly recommend talking to him for any questions regarding your car. He will give an honest opinion about your car and that is very valuable in this business.
Paul G
Gave them my car after running over a truck tire tread on I-95. My Contact, Jim, was understanding, friendly and professional throughout. The assessment of my vehicle including photos, the importance of the particular fix needed an the reasons why was excellent. Working with Jim we identified what needed to be done for safety sake and what I could do on my own (air filters, spark plugs). A totally satisfying experience!
Charles Chandler
Had no heat and could not get my car in for repairs at other places for over a week! Campanella’s got my car in and repaired before other places could even look at it! Staff were very courteous & friendly. Found other actual problems & fixed everything promptly. Honest place! Highly recommended.
Blair Althouse
Have taken my trucks to PC for a few years now. Work always done right and reasonably priced. Today I had mail in my tire. They worked me in and repaired it for no charge! That’s customer orientation! Thanks PC!
Fran Lewis
What can I say. Called my dealer for some work they said we are available next Thursday! Hung up called Paul. I was in the shop an hour later. They did a thorough inspection based on what I mentioned was happening. Kept me in the loop the entire time. Picked the car up today good as new! More work coming their way soon.
Evan Styduhar
This place is great and even the most simple visits are met with lots of photos and details about your car, which I appreciate! They give me more detail about my car than the dealership! However, you pay a premium for all that they do, but they do a lot (they drove my car to PA for a state inspection while I was at work!), so I’m happy overall! Thanks Campanella’s!
jack cohen
The Campanella service department have shown themselves to be professional and technically capable. We depend on them to do schedule maintenance so as to avoid unexpected breakdowns. If and when the engine light comes on we're strange noises occur they have proven themselves to be competent at evaluating and repairing the issue. Glad to have such a Dependable resource.
Giancarlo DiLeo
After some scary engine trouble and my car not being drivable, Steve and Anthony at Paul’s were a tremendous help. They were able to not only explain to me why my car was having the trouble it was, but exactly what needed to be done to fix it. Throughout the process I was provided a full inspection report with pictures as well. Highly recommend Paul’s knowledgeable and professional business to anyone having car trouble.
M D
Had a great experience, ended up having to do more than I expected for my inspection but that’s on me for not always being on top of car things! I appreciated the detailed report with pictures that arrived to my email with everything they looked at. Everyone was friendly and they ended up giving me a loaner for the weekend while they fixed my car.
Brent Feldmann
I can't say enough good things about Paul Campanella's. I have been taking all 4 of my cars there for years. They are 100% honest about what needs to be done and what can wait. Super friendly. The most recent trip I had my daughters car in to get oil change and some work done before going to school. There were some issues with parts and timing. Steve went WAY above and beyond to make sure the care was ready for her to leave.
Kishan Patel
I’m new to Wilmington and needed a place to take my car to for routine services. Paul Campanella’s was a great find. After I dropped my car off, they gave me a ride home so I did not have to wait there. They also gave me a detailed report of their findings after looking at my car. It was nice to see the breakdown of everything and make a decision on what needed to be fixed first. I will be coming back and recommending them to anyone new in the Wilmington area!
Ed Redfield
Provided helpful information to make tire selection, and provided very timely service. Excellent experience.
Neil Brophy
This is the cleanest and most comfortable auto shop I have ever been to. The parts, service, knowledge of the staff, patience of the staff, kind and happy attitudes of the staff was exceptional and by far blows five stars away. I checked my car afterwards for what I was billed and not only was it done but it was done properly and top notch. You can tell that care was put into it. Thank you Paul Campanella's for treating my car with care! God Bless!
Neal McLaughlin
I took my car in with a flat tire without an appointment. After running a very thorough diagnostic, Doug took the time to speak with me about items that should be taken care of for an upcoming inspection. Not only did they fix my tire, they took care of a number of trouble issues that I have been putting off for some time. My car was not completed same day, so they offered me a loaner car without me even asking about it. The car was done early the next morning and I was paid up and off the lot in minutes. What a tremendous experience, at an incredible price. I would recommend Campanella’s to anyone.
Kathy Clayton
They were great! Accommodated my daughters work schedule and was able to get 4 tires and do wheel alignment that day! Very helpful in deciding on the right tires for her car and driving needs. Very satisfied! 5 stars
Jane Trueper
Awesome customer service and clearly a well-run business. I had a flat tire and drove in on my spare, hoping they could fit me in without an appointment. They did, and did not charge me to patch the tire. Everyone I spoke with was friendly and communicative about any options I had. I waited while the patch was done in their very nice waiting area, although I could have taken them up on the offer to have the shuttle drive me to work instead. I will definitely be back for all car maintenance needs from now on!
Jared Williams
The absolute best experience a customer could have! I traveled to Wilmington for a friend's wedding. When I arrived at the hotel, I could hear and see a screw in my tire that graced my arrival. I rushed to Paul Campanella's to get a tire plug. From start to finish, their team was amazing!! They managed to get me patched up and out in time to make the wedding ceremony.
P.S. - Alex, thanks for helping a stranger in a panic. You are the epitome of kindess.
Kara Gallaher
Very pleased with the service I have received today. What separates this shop from the others by far is the customer service. From calling over the phone, coming to the shop and receiving a ride share (to and from my house), everyone that I had come in contact with were very professional and kind. They aren’t pushy or abrupt like other shops. They offer a free ride share since the waiting room isn’t open (they have little chairs outside too). Since I received a ride, they texted me an inspection overview of my car and showed me what was good what was nonurgent and what was urgent. It was a detailed report of my car that I have been handed by any other shop. To top off my great experience here, they had given me a coupon for a free car wash for somewhere local. Very glad I came here
steve melaugh
They fit me in within two hours. They diagnosed a slow leak, fixed it got my car back to me in 20 minutes at no charge! Very efficient and courteous all the way through the process.
Lynda Schmid
Everyone at Campenella’s was friendly , courteous and professional . I have a 2010 Lexus RX . From Andy at the front desk and gentleman who drove me home and Paul , I was extremely pleased with how they handled my car issues . The service was prompt and thorough. The communication and email report was excellent .I highly recommend this shop .
Stephen Ashman
I’m generally paranoid about folks working on my car. I have a 21 Tesla and it needs special attention to detail. Paul Campanella is the only place I will take my car. Great people and great efficient service!!
Marcheta Jones-Barnes
I am new to Delaware and was looking for a new mechanic to service my car. I was going to take it to the Chrysler dealer but wasn't impressed with online reviews. I decided to give Paul Campanella's a try because of the reviews. My experience with them exceeded my expectations! The professionalism and service was well appreciated! I especially appreciate the shuttle service that dropped me off and picked me up when my car was ready!
Fazel Zare Bidoky
They are great in terms of service and how they respond to the customer questions and need. Their communication is absolutely friendly and lovely
This is a very high-quality service center which values the customer a ton.
I just recently moved from another state and found them based on the reviews on Google about Auto Service Centers near me. At first, I thought that the reviews are overrating here, but after I got the service, my thought is changed that they deserve even more than what they got on the Google.
Considering my first-time appointment with them a day before on a heavy schedule they have, they set the appointment as I requested. They did a great job satisfying my need on a rush request which is another measure of their great customer service not only for their loyal customers but also for their new customers who will become loyal soon.
Last but not least, they have a great portal that all the history is accessible and you do not need to track the paperwork!
Laura Scanlan
I was able to schedule my vehicle's service at a convenient time and was impressed with the protocols during the pandemic. My car runs better and I feel more confident driving it now that Campanella's has serviced it. Love the digital inspection report giving me a complete run down on the status of the car. Many thanks!
Brian Sweeney
Always accommodating for last minute appointments. Able to diagnose and fix problems in our older vehicle and our newer vehicle. Explains what needs to be done and gives honest feedback. Pleasant to talk to and work with.
Rodney Hubert
I really appreciate it the in-depth diagnostic of the car telling me everything that was wrong with it and the options for service thank you guys
Jerry Klinzing
Great service! Very thorough and explained everything prior to working on the car! We had new tires, tire pressure sensors, oil change, exhaust fixed, and fluids changed. Very reasonable in price and great service. I was even able to use one of their loaner cars! Will definitely keep coming to Paul's shop! Thank you!
Kristen Kelley
I have been a customer of Campanella's for many years. They have always been very helpful, and very honest about what service my car needs and why. If there is a problem (extremely rare) they take care of it immediately. They go beyond in helping their customers with free advice, pick-ups, emergency road service and more. Everyone is friendly and professional and I know I am getting high quality parts and repair. I never take my car anywhere else and it is absolutely worth the money for the service and quality.
Karin Baker
I was recently traveling from Massachusetts and had an oil leak. I randomly selected Campanella's and not only did they do great service at a reasonable price, the owner himself drove me to my local residence while they did the work.
I could tell by the full parking lot and friendly staff that this is a respectable, positive work place and I would highly recommend them. Thanks Paul!
Thomas Curran
Paul Campanella's Auto performs a thorough check of my car's main functions when I bring it in for service. This is done , not to run up the price of service, but to alert me of current or potential future problems that I should consider addressing now or in the future. They provide excellent and friendly services and I am fully confident in their work.
Ariel Sea
I’m from out of state and my car broke down totally undriveable. Fortunately, I contacted Paul Campanella's Auto & Tire and spoke with Terick who was extremely helpful in assisting me to obtain the necessary part and have my car repaired by his automobile technician ,who also did a great job, in a short time. I work on my car and all my questions and requests were met and I was able to resume my trip glad to have been helped by this professional and helpful car repair business.
Susie Pope
I used this automotive shop at least 15 years ago and had excellent service at that time. I have a 2018 vehicle now that needed some TLC. Glad I decided to get a courtesy diagnostic and the rest is history. They provided me with great service years ago and once again. Very nice and courteous and highly recommend this company for top notch service and user friendly.
Leah Thomas
This is an upstanding business!! They go above and beyond to service their customers! There prices are higher than others but I feel they are completely transparent and do not bully you into paying. They honor the word "No". I have gone to the less expensive auto shops and ended up having to get the same repair again sooner rather than later.
Having said all of that, I have to praise them even more today. I was picking up my car very close to their end of day, en route I realized I left a payment method home. Traveling via Lyft, I knew I did not have time to go back and retrieve it. I arrived at the auto shop explained my dilemma. Near tears (anxiety), I asked if there were alternate ways to pay but none of them worked. A service member (apologize I cannot recall his name) offered to take me home to get my card. In addition, other service members stayed behind to receive my payment via phone. When I arrived to get my car, a service member greeted me, relayed some information and even gave advice. I hate to even mention this but after reading some of their negative reviews. I have to say that as a Black woman, I have NEVER experienced any discrimination. Ever... Period.
Samantha Greene
I came to get a estimate for repairs for my Suburban. The staff was wonderful really nice professional. They even provide shuttle services. The estimate was sent in a text an broken down to the point I could understand. I can’t wait to drop my car off to complete the repairs looking forward to. Thank you
Shianne Yeager
Paul Campanella’s auto and tire center has the most patient and hard working staff I’ve ever encountered when it comes to my car! Not only did they fix my car within the day, but they did more work than I paid for. Didn’t hassle me about any extra work being done, fixed what needed fixing at the time at great price! Can’t beat this phenomenal service. They answer all questions, thoroughly. Will return for future car troubles!
Tamara Perry
Their customer service is unmatched! Everyone is nice and helpful!
Aaron Baker
I have used Paul Campanella's several times for jobs I cannot do myself. They provide dealer-quality service and provide excellent feedback on the condition of your vehicle as part of their multi-point inspection. Not the cheapest, but you can leave there worry-free.
CHARDAY BALDWIN
They were very professional and polite! They allowed me to bring my car the day I called and the job was finished the same day! I love their virtual inspection that they provided and they were able to provide detailed explanations on what was wrong with my vehicle. I highly recommend.
Cynthia Johnson
This is a nice, clean and professional business, offering full and knowledgeable Auto Care. There are the best I've found!
Jeffrey Knopf
Came in after experiencing pressure loss in one of my tires. They were able to quickly fit me into their schedule, evaluate the problem and fix it in short order all for no charge! Everyone was exceedingly pleasant and professional, will definitely be returning for future service. P.S. Paul was also nice enough to give me a quick tour of the new facility!
Reem Cloud
I called and told them I needed a tire plugged. I pulled off of the highway and they fixed my tire immediately
To my surprise , They didn’t even charge me for the service. I appreciated their prompt service . I had my younger child in the car. They help me greatly to get back on the road to get home safely
Charles Cowen
Very professional and friendly. They aren't the cheapest shop, but they did excellent work, stayed in constant contact with me, and when my car wasn't ready as fast as they initially thought, they gave me a free loaner car. Definitely will be back for future work.
Sindhuja S
Amazing customer service!! They're very honest about what your car needs and what it doesn't need. I love the fact that they also offer a loaner car if your service needs to go over the weekend. Price wise, super reasonable and very honest about their services! My car has been in their care for over a year and my experience has been great!
Nadia Armsworth
We were traveling quite a long distance to come to A. I. Dupont Nemours Children's Hospital and to stay at the Ronald McDonald House near by.
In the last mile to the hospital (for a routine visit), our van had a major electrical issue causing erratic shifting. We made it to the hospital and asked several people where we should take our car. Hands down, everyone agreed we should come to Paul Campanella's.
We took the van to Paul Campanella's and we are so grateful. The Campanella's Team was able to get our vehicle seen, worked on and back to us in less than 24 hours. We were worried the van would need extensive repairs, but the team was kind and reassuring.
The facility is so clean, neat, and tidy. The waiting room is very comfotable AND dog friendly. As a woman I usually cringe when I enter a mechanic's shop of any kind. I was pleasantly surprised and relieved about the cleanliness for me and my family. (Even the bathrooms were very clean!)
Mr. Campanella came out to greet us and ask how our experience was. We explained our situation and how grateful and pleased we were to work with their company. He shared his experiences with the A. I. Dupont Nemours Children's Hospital and his ongoing support of the Ronald McDonald House as well. It was so nice to talk to the owner as well as express how great the service was directly to him. We appreciate all that his company did to help us get back on the road to help us get back home.
Thank You for excellent work!
Susan White
I drive two hours round trip to have all of my car work done at Paul Campanella's because they continue to be the best mechanic I have found. I trust them completely to lead me in the right direction where my auto work is concerned because time and time again they prove that they are in this to provide an honest, caring service rather than "just in it for the money." I highly value: that I see the owner (Paul) just about every time I go, the extensive inspection/check that they do every oil change (I have yet to see another shop that provides one as detailed), that they will keep me on track with which services should be done at certain miles, that they will do a PA state inspection, are always friendly and understanding, and demonstrate a strong knowledge of cars in being able to diagnose and fix the different problems. I can't say enough good things about them.
Natalie Di Sabatino
No Better Place to go!
I recently moved to the area, and I chose Paul Campanella's because of the proximity to my apartment and the other great reviews I saw online. Not only was the customer service BEFORE I dropped off my car, amazing, but it continued through my entire experience.
When I dropped off my car, Paul introduced himself to me, and asked what was going on with my car. I thought it was very powerful to have the owner greet you, and discuss your job with you. I primarily worked with Matt. He was honest, thorough, and consistent. If he promised to call, you better believe that he did. They were fair in their pricing and EXTREMELY flexible with my schedule. I plan to return to Paul's every time I need some work on my car.
Matthew Kaswinkel
Drove from Dawsonville GA (go Chase Elliott) to pickup a camper that I bought in NJ.
On the way back the water pump went out. I looked up on Google for a Automotive shop, and I saw your advertisement and called. I talked to Matthew and he was so helpful. We limped over to the shop, I was impressed with the professionalism when I talked to Matthew and Paul, I told them I was from Georgia and needed help. They took my truck right in and diagnosed the problem. They said it would be around 5pm before the repairs would be completed. They drove us to a local coffee shop so we could wait.
Matthew called and kept me informed of the process, around 4pm Matthew called and said that they found another problem and it would be in the morning before they could get the part. He had the shuttle driver pick us up and take us to the Hotel.
The next morning Matthew called and said the part had arrived and he thought they would be done by noon.
The shuttle driver picked us up at noon and took us to the shop. The truck was ready to go.
Just wanted to thank Matthew, Paul and Steve and the rest of the guys!!
Julie Smith
I'm so grateful for the service Campanella's has provided - and continues to provide - for our various cars. After 9 years of relying on them, we are on a first name basis, and I especially count on Matt's sage advice to determine whether or not we are at an endpoint with our older cars. I actually look forward to seeing them despite the fact that I know I'm getting ready to spend money there. It's always less money than expected and always less than what the repair is really worth in terms of service and quality. Many thanks, Campanella's.
Joe Mastriana
I have a 2004 Avalanche with 160000+ miles of some hard miles and a lot of days off road on the beaches of the east coast. I have always tried to keep the maintenance of this truck up, but as the family grows and limited time for downtime, I have slacked a little. As our primary beach vehicle and now driving more miles for work, I had a few major issues crop up, that I thought were previously addressed from other auto and dealer care shops, but live and learn. Even though we live about 60 miles away, it ended up being well worth the trip. From the first call and the conversation with Mike to the attention to detail that Anthony and Paul gave my truck, I would recommend their shop to anyone that I know. They took care of my truck like if was their own. They reviewed the truck thoroughly and explained all of my options and repaired my truck beyond satisfaction. Their service and customer service is beyond anything that I have previously experienced and I am comfortable that my truck with keep my family safe in whatever we take on this year. I would definitely recommend Campanella's to everyone and feel confident that they would be satisfied with their experience. Thank you Anthony and Paul. I really appreciate your service and honestly.
Achille Scache
Very happy using Campanella's. Not the cheapest but I do feel like my car is cared for professionally and thoroughly. Wish they had Saturday hours, though having loaner cars available mitigates the hassle of having work done midweek.
R.J. Weld
Discovered Paul's auto shop when I lived in Wilmington, I have since moved to Philadelphia and still continue to be a customer. The staff is very knowledgeable and welcoming. They will take care of their car as if it is their own and will treat you as if they're the one who's car needs to be fixed! This is the first and only auto shop I have ever used that I will go out of my way to use over other shops.
Dan Davis
One of the hardest things to find for your car, is someone reliable to take it to when I’ve had an issue. I have been through so many mechanics in the last 20 years, it’s ashame. But, I have been going to Paul Campanella's for the last couple years for a variety of reasons and they always have done great work and have not tried to nickel and dime me. Their shop is clean, they are friendly and they are thoughtful – they call and let me know updates and expected time for pick up, etc. But, most importantly, I trust that they are going to do the job right and to me that is invaluable. Also the free car wash is awesome as well! But, it’s great to have a reliable service when you need one..
Cheryl Pipher
5 Star Service Shop
I depend on the team at Campanella's to keep my car operating efficiently and to keep me and my passengers safe.
Like many of us, I drive alone frequently. I trust that under the care of these service writers and techs that my car won't fail me and leave me stranded somewhere.
I moved business from a prior service shop when they sent me home with tires that had not been tightened.
My last trip to Campanella's resulted in them lending me a car overnight because my car had not been test driven after the work was done.
I appreciate that level of care and will remain a loyal customer.
Rob Kelsesky
This was my first time at Paul Campanella’s auto and tire Center and this first experience was the best I’ve ever had at any repair facility, they go above and beyond for their customers. I will definitely be getting all my car repairs done here at the shop from now on .
The staff Treat you as if you were a family member. Steve was the one who took care of me and my issue with my 2004 Ford Mustang convertible, He was very professional and knowledgeable about what he was doing. He offered To take me home and pick me up when my car was finished.
All I can say is I wish I would’ve found this repair facility years ago , I will continue to go to Paul Campanella’s auto and tire Center from now on and also refer all my family and friends to them.
Thank you for making me feel as if I were a family member and not just a customer if I were able to give 10 stars I would .
Robert Kelsesky
Wilmington Delaware
Kumar
I got out of work on a Friday night at 9 PM to find a nail in my tire. Of course, I couldn't take it anywhere until Saturday. I scheduled an appointment with another shop only to be told they double booked themselves AND would be unable to have my care taken care of by the end of the day. Instead of going through all that I took my car to Campanella's. I had no appointment. I just showed up and dropped it off. They were kind enough to shuttle me back. In less than 2 hours they had my tire fixed for NO CHARGE. I should also mention they came and picked me up when my car was ready. Their customer service is phenomenal.
Tara Licciardello
Their vehicle health app is thorough and very convenient. It's also a great way to keep track of work done on your vehicle. This business gets it right, not only with service, but with their customer service as well.
Jordan Irazabal
After several trips to local shops and the local Benz dealer, Paul Campanella's Auto and Tire Center was the only shop that could diagnose the issue, fix it, and then CONFIRM it was the issue. Their business model is excellence from start to finish. I highly recommend them to anyone. They will bend over backwards to help you.
Daniel Demarco
I've been a customer of Campanella's since I moved to Wilington 15 years ago. i can't say enough about the quality of service they provide. Moreover the quality of each and every employee I have met and dealt with over the years is just as high. I know many of them by name, including the owner Paul C. He greets me personally anytime he sees me in the shop and has even offered me rides home on occasions when I didn't have a second car available. I'll be honest and say that their prices do run to the higher end for similar services in the area. However, as they say, you get what you pay for. I have never felt cheated and always felt that every extra penny was well worth it for the quality of service provided. I always recommend Campanella's to anyone who asks me for a good car shop in the area. Do yourself a favor and go to Campanella's the next time you are in need of a mechanic. You won't regret it.
Carolyn Stansbury
I feel Campanella's Auto is very reliable and trustworthy service. They have guided me in the right directions. They have great shuttle driver Roland and service is always prompt. Campanella's is exceptional today and even better tomorrow. They are in a great location to service you. Please check them out and see for yourself. Everyone is so polite. Thanks for all you do.
Kiki Vega
I was with my daughter at AI DUPONT HOSPITAL FOR CHILDREN for 4 appointments and noticed when I got there I was losing air in one if the tires , in between appointments went and out air and within a couple hours the tire was almost flat again, googled for tire repair and found this business - I called and let them know what was going and since I was from out of state, wanted to see if they would be able to take a look at it after 4:00 PM . I was told yes to come in and they went far and beyond any auto shop i have ever dealt with, they were amazing and so helpful with my situation and they even let my daughter who is special needs go inside even though wait area was already closed and we were able to wait inside so we wouldn’t have to wait outside while they worked on the tire . I would highly recommend them to anyone in Delaware or from out of state as I was . Steve thank you again for helping out the way you and everyone there did for my daughter and myself .
John Chillingworth
I had an oil change that was scheduled for yesterday at 10am. I got to Paul Campanella's a little before 10 and checked in. At 10am on the dot I noticed that a technician started visually inspecting my vehicle; he got in and moved it to the service area. I settled in to the waiting room (modern, clean, brightly light, free wifi, water and coffee) to do some work on my laptop. A little while later Paul Campanella himself came out to check in with me and ask about my experience. I appreciate that he values each customer and wants to make sure that things are done right. Soon after that I got the word that my oil change and tire rotation was complete. Included with the work was a checklist of all the items on my vehicle that were checked and their current condition. It gives me great peace of mind being on the road to know that my car has been thoroughly checked and all elements are in proper working order. Thank you to the team at Paul Campanella's for a job well done.
Michael DellaVella
I came in with a slow leaking front drivers side tire and from the moment I walked in until the moment I left, the customer service was maintained at the highest level. Paul even came out and introduced himself! Anyway, they found a nail and plugged the tire for free! I will return with future business! Thanks to everyone at Paul Campanella's for getting my day off to a great start!
Third time using Campemella's for tire related service. Excellent customer care from start to finish as always. Thanks to the great staff for taking care of my tire issues in such a timely manner!
Andrea Roesser
Excellent experience. Was having weather related issues with tires. They got me a shuttle home so they could work on my car. Also really appreciated the check up they do on the car, with the pricing for repairs. Will certainly use their service again.
Eric Schrag
Update: Paul himself gave me a call after reading my review and really went above and beyond, letting me know that he thought they could have done a better job finding places to help me save money on the repair, and in the end deciding that since the customer service in this instance hadn't been up to snuff and that I'd been such a longtime customer that they'd do the work for free. Really appreciated the great treatment.
Originally: Took my car in for an oil change and assistance on a front headlight and accepted the recommended service to change the belts on my alternator and AC compressor. The AC compressor failed completely two days later, far from home. When I came back, they insisted it couldn't have been their problem, quoted me a huge price on the compressor, and didn't really work with me at all on the price. Ended up feeling like I'd had an extraordinarily expensive oil change.
Susan Githens
Campanella's is excellent. The courtesy shuttle service to work and the pick up after work makes everything so much easier. The service is comprehensive for an oil change to warn you of any upcoming issues. Pleasant and professional staff as well.
Katie Davis
Always Great Service! Had a routine oil change during the current pandemic, and I was very impressed with how well everyone took care of everything to keep contact minimal and running smoothly. Of course, always the best customer service and trustworthy recommendations.
Ken Halaby
I just moved into town and it's been on my to do list to find a good, trustworthy car place (which in my experience has be absurdly difficult). Unfortunately for me, my search was expedited by a slow but persistent leak that was causing my front passenger tire to go flat overnight each night. I did some googling and saw that these guys had a bunch of good reviews, so I thought I'd give them a shot. In short, I waited less than 45 mins for them to fix my tire, hand me my keys back, and tell me that they don't charge for tire repairs. What?! Who does that? How freaking cool. Imagine that...a company in the service industry that's actually interested in earning it's business instead of treating it's clients indifferently at best, and like inconveniences at worst. Hope my future experiences with these guys are consistent with this one. Would be psyched/relieved if my search for an honest, friendly car place ends here!
Denise Griffiths
The staff at Paul Campanella's drove me home after I took my car to them for work on the 4 wheel drive system. My car was returned to me after having been serviced and sanitized. I appreciated the concern for my health and the ability to have my car returned to me. Thank you for the great service.
John Mecca
The most honest, hard working, customer focused business in Delaware! I have had 4 cars maintained exclusively by Paul and his competent team for the past 8 years. They all treat you as if you are the most important customer and your car as if it were their own. I have had service ranging from simple oil changes to brakes to water pumps, alternators, shocks, tires, air conditioning and electrical issues. Every service comes with a firm estimate, honest answers and competitive pricing. Sure, you may find a cheaper place for service, but you will need the team at Paul's to fix what they missed. I am a devoted fan!! Keep up the great work!
Sally Barclay
Paul was kind enough to rescue me in downtown Wilmington and to quickly change a really flat tire on a busy street (obtained by hitting a pot hole). He was my “angel of mercy”! He then asked me to drive to his shop so he could add air to the spare tire. And he refused to accept payment for this! He then ordered a new tire for me and in a few days they put it on and returned my spare to the trunk! We have had lots of great and fair service from this business. And their new location is amazing— comfortable waiting area and friendly staff!
Kristin Chambers
Fast, convenient, affordable, free shuttle, & fantastic customer service! Paul Campanella and his staff are incredibly helpful. They'll make recommendations based on what your car needs -- oil change, new tires, new windshield wipers -- but they don't push any sales on you. It's "here's what we think your car could use, you let us know how to proceed." And they'll drive you home or to work or anywhere while they are servicing your car. Highly recommend if your car needs to be serviced!
Tracey Owens
I had a very pleasant experience. This was my second time and the last time I visited the Limestone Shop. Yet both places provided exceptional experiences. Thank you!
Rhonda B
We use Campanella’s Pike Creek location to service our son’s Jeep. We have been using them since they opened in the Pike Creek location. They do great work, are very responsive, accommodating, friendly and trustworthy.
Their staff is top notch and I’m glad they are local to our area for continued service.
Can’t say enough good things about them. I enjoy driving by and seeing their great signs too! 🤣
Paul & Anthony (and staff) are truly amazing
HJ C
Great service! Bought all four tires there about a year and have been very satisfied! When I had a flat tire at 4pm on a Friday, I dropped it off and they fixed it by 6. Thanks, Campanellas! Our family is happily on its way to meet up with relatives for the weekend.
Susan Morris
I have been taking my car to Campanella’s since moving to Wilmington. They always are courteous and professional. The staff takes that extra step by not only providing quality service but by letting you know upcoming needs such as brakes/tires so that you can prepare.
Robert Fleck
Extremely professional and friendly staff. Also, the service for my oil change and maintenance on my rear drum brakes was conducted in less than 24 hours, however, I was quoted three different times for getting brakes replaced on my front two wheels with each quote getting higher ($362, $408, $441). Don't know if this is because of them not knowing enough about my car without seeing it in person or if they were incompetent, but I decided against getting the brakes done there and went to another mechanic. Would go to again, but only for minor repairs.
Deidre Mercer
Service is efficient. They bring you back home and pick you up when ready. I especially like the follow-up car wash ticket you receive for trusting them with your car. It feels good knowing they promote other businesses.
I've been going there for years.
Lucy Johnston
My experience at Paul Campanella's was grade A!!! They were honest, reliable, fair, and friendly. They even took me out to the shop to show me what was going on with my car. I never felt more comfortable and safe knowing my car was in their hands. Paul Campanella's is the best auto repair shop around (trust me, I've been just about all of them). I am glad to have found a trustworthy place to bring my car! Thanks Paul and Staff!
Dan Kegelman
Just had an oil change and a wheel hub replaced on my 2010 Ford Explorer. Great job as always. The staff always lets me know exactly what they did, and offers "no-pressure" information as to any upcoming concerns there might be with my car. I appreciate their diligence, and I know my car has been fixed right the first time.
Patti
Made my day. Awesome service and very friendly staff. I had a flat tire and drove in on my spare. I came in without an appointment and they were able to fit me in. My tire was plugged and installed the repaired tire without any charge. Thank you so much. I will definitely come back again.
Bekki Filipczak
I had taken my car to 3 different shops to get my tire changed before I had the luck to find this shop. Noone could remove the tire because my lug nuts had been stripped. These guys handled everything!
lifeisgood070
They were good. Didn’t have an issue with anything they did. Had to replace rusted brake lines on a 12 year old truck. Went 100k more miles without issues.
I havent seen someone actually replace brake lines before or the flare fittings. Usually people just do rotors/pads. Good attention to detail.
Jim Barnaby
A passion for excellent service and helping customers makes this the best auto shop in the area. Stopped by yesterday with a flat tire and all the mechanics were busy. Paul Campanella fixed the tire himself so I would not have to wait. Then he would not let me pay him. Excellent service and friendly staff keep my family as loyal customers.
Chase Raymond
Great first impression! Had a leak in my tire this morning. Didn't have time to go to the dealership. After some searching, found this place and saw a lot of good reviews. Called ahead to see if they could fix the leak today, they said it would be no problem. Fast service and great staff. Will be returning in the future.
Sara Cakebread
I love Paul Campanella's. Everyone is so friendly, waiting room is comfy and my recent visit for a flat tire was last minute yet fast, efficient and no charge since I bought my tires there! Lunch was on me:-) I'll be going back...just hopefully not too often!
Timothy Read
Paul Campanella’s has been taking care of all my family’s cars for over 10 years. I continue to be very pleased with their professional work and responsiveness whenever I have needed them - both routine and emergencies. I highly recommend them.
Ron Anthony
Initial service visit: to check a 1 year old battery (from Campanella’s) which needed a re-charge.
Battery tested and was charged. However, technician found several other needed services, e.g. replace fluids (brake & transmission), A/C service, fuel induction service, replace Broken engine torque mount, replace broken High Mount stop lamp assembly, replace brake/plate lights.
Matthew (Service Advisor) communicated often and provided explanations of the above services. Matthew provided the service priorities and left the decision to me without “
Push”. This vehicle, 2006 Toyota Avalon Limited, has relatively low mileage (less than 5,500 miles per year), has excellent performance and has an attractive black exterior. Accordingly, I opted to have all work completed to keep this utility vehicle in excellent health.
Chas Whalen
Amazing service and staff!!!! I live in nj and work in Wilmington. I had an issue with my serpentine belt and made it to the shop. They were able to get my car in and fixed in no time. The shop and waiting area are better than most dealerships. Highly recommend.
Kathy Shandor
I've been going to Campenella's exclusively for 15 years. I can always depend on their integrity and professionalism concerning the proper care and maintenance of my 2008 infinity. I wouldn't go anywhere else.
kirk benson
At first was a lot suspicious due to past experiences at other 5 star shops. But after my stop talking and start listening, reason prevailed. Especially when the owner came and turned my world straight. In a positive way mind you. To make a long story short, when EVER my vehicles need any service, I know without a second thought or hesitation….I know where I’m taking my car, truck and the Mrs.’…..RIGHT UP WEST 28th to the one stop shop, CAMPANELLA’S. Believe me it’s worth it! Case closed. kb
Katrina Paige
Probably one of the Most Honest and Caring Companies I've dealt with. While driving to Florida, we had an issue on 95 south where our tire flew off the jeep. Fortunately we where lucky enough to Find Paul and his team. We showed up right before closing, Paul offered to drive is to a hotel. The next day the staff worked to find our parts the cheapest and get us back on the rode that day. Not very often you run into a company that they cares, Great people. Thanks again for all you did for Tim and I. Wish you had a shop in Connecticut
Harold Burke
I came to the shop during a snow storm and while sitting in the waiting room met the owner who shared a history of the business with me. The service people were professional and helpful in getting the required service completed and in setting up a plan to get any remaining services completed. The receptionist took me for a tour of the new shop. I would recommend this business to my friends.
Alice Hu
I came into the shop with a problem that needed fixing right away. When they first quoted me the price to fix it, I agreed right away without thinking about my budget or researching about it. Once I started looking at both, I realized that I really couldn't afford it and also that there could be cheaper options. The person I worked with looked over the parts and realized he quoted the wrong one and was also able to apply a coupon to help me out. The service that they did on the car was also very very good and honestly, my car sounds like it's brand new. If it weren't for this great combination, what could have ended in disaster on my life savings ended up being manageable with a working car to boot. Great, would definitely go back.
Vince V
First time customer at Campanella’s and could not have been happier With the service that was provided. Brian did an excellent job keeping me informed start to finish. Easy in. Easy out. Thanks everyone! You only get one chance to make a great first impression...and you delivered!
david scott
My wife woke up with a flat tire. I called AA and the technician recommended Paul Campanella's Auto and Tire. I had never been back behind fulton paper but I was shocked by this huge new auto center. They took my information and someone was working on the tire in 5 minutes. Five minutes later they had it done and they did not charge me!! Manager said they dont charge for little things but remember them when I had a larger issue. What a great way to run a business. I am sold and will use them in the future.
Jack Hill
Highly recommend this outfit. They were professional, had great customer service and thoroughly explained issues. They did not pressure me to get work done. Matthew helped me and went above and beyond. I will most definitely be using them again for future car maintenance.
Alice Lu
Paul and team were great in helping me fix a flat tire. They were receptive and quick in action. It was my first time dealing with a flat and it was new years eve. They gave me my options and were patient with my questions. Sent in my car in the morning and they fixed it by 4 pm for free.
Anthony Moawad
I don't live around Wilmington, but work in the area. Noticed a tire losing pressure this morning, when I stopped to top it off saw a nail/screw in the tire. I did a quick search to find a place I could run to over lunch and found Paul Campanella's. I came in and explained the situation, they had me out in 40 min. The kicker is, when I went to pay, he told me not to worry about! Very much appreciated, first class all the way. I'll be heading back for any work needed.
Faith Yanovitch
I needed to get my tire patched and they fit me in same day and patched it and switched the spare out free of charge which I was not expecting. Everyone I talked to On the phone and in person was very nice I will definitely be coming back
Cathy Jester
My first visit to the new location proved to be as pleasant and reassuring as ever. Everyone is so pleasant and ready to help it makes you wonder is this really an auto body shop. Paul and his staff do a tremendous job. I have been going to Campanella's for years....first @ Limestone Road and now 28th street. The new location is so bright and appealing.....congrats Paul.
Bernadette
I really enjoy the bill board messages but I missed the sign wars with crossroad. Gotta check it out!
Rebecca Crosby
Brad was awesome! He was so very helpful and I knowledgeable! I had a complex problem and he searched and researched and went well over 100%! Kept in touch with me and updated every step of the way! I don't know the technician who accompanied him through remedying a tough problem but whoever it was (I should have asked) was very knowledgeable and resourceful and together they took very good care of resolving all concerns and problems.
Bailey Quick, at reception, was always very pleasant and helpful on the phone and in person.
I would highly recommend Campanella's!!
David Kriebel
The owner takes great care in maintaining a standard of excellence in the car service industry.
Thank you, Anthony, for taking care of my issue and restoring confidence in local shops. Great work. Awesome customer service!
Lee Dotson
Paul Campanella's has done a great job of maintaining my car for the past 10 years. They are honest, fair and dependable. Their staff is friendly, knowledgeable and provide outstanding service.
Patrick Collins
Returned from a trip to a flat tire at airport. Put on the spare. Called Campanella's. Brad said to bring it in so he could take a look. 15 minutes after arrival, they had patched my tire and reinstalled the wheel -- no charge. I will definitely use Campanella's in the future for my carcare needs.
Dan Walsh
Paul is a class act. I called on a Friday afternoon to have a new tire mounted and installed and they got me in, immediately. What really impressed me was the young man Paul had working on my truck, overheard me say I had just replaced another tire earlier this week. He moved both new tires to the back so I would have even wear and a smoother ride. Paul & his team are the best!
Mickey McDonnell
2nd best shop around only to Pike Creek auto... their other shop. They go above and beyond to get you back on the road safely! Thorough and professional! Great company! Highly recommend!!
Thomas Springer
I went in for a tire issue and they patched it up for free. And just recently, I thought my brakes were going bad, so they did a free inspection and drove it around. The whole appointment took probably two hours and they concluded that it wasn't the brakes, but they didn't charge me anything and they gave me suggestions on how to further escalate my issue.
Here are a few things about them in my experience:
- always easy to make appointments (even same day appointments)
- they always make sure you know exactly whats wrong and what needs to be done before they do anything to your car
- they go out of their way for service, most of time free of charge
William Friant
Everyone was nice and curious. I asked them to do my oil change while getting my tires done and they said no problem. They did an inspection on my vehicle. There where a few things that needed to be done but I only got one of the thing done today and they gave me no pressure to get the other things done now or there.
Qingrui Liu
I have my two cars serviced at Paul Campanella's over a year, and we were very happy about the services. This time, I dropped off my car for oil change and PA inspection. There was some mis-communication which resulted in delays in service, and caused some inconvenience to me. But they performed quality service to my car.
Gary Michalowski
At this place of business ALL the gentlemen and ladies are Extremely helpful. They all are fantastic at their jobs, just recently they helped me help religious sisters in the Wilmington community who by the way help the poorest of the poor locally. I want to give a SPECIAL shout out to Steve & Paul who really made it happen, thank you so very much and God bless you and ALL your supporting staff. I also want to thank the technician I don’t have his name but thank you as well.
Jeffrey F
I have been a customer of Campanella's for several years and would unconditionally recommend them to anyone who needs car repairs. They’re fast, efficient and honest. They never try to sell you what you don’t need.
Tino
I needed a tire mounted and they fit me on the schedule that week and did the job quickly while I was on my lunch break. They also gave me helpful insight into making sure the tread depths of opposite tires are similar for an AWD vehicle. Thank you for the coffee and great service.
Orvietano
A totally reputable, competent, professional and pleasant shop for your car care needs. I’ve had multiple dealings with them, and they’ve always been outstanding in every way. Paul Campanella is a gentleman and an asset to the community.
Jason Solum
I just needed a battery and I wanted an Interstate. NTB was out of stock, Wallys was out of stock too. I called Campanella because the Interstate website had Campanella's listed as a retailer. So I went to their shop and Steve, an advisor, helped me right away and told me they had the battery in stock, whereupon I bought it and off I went to connect it to my wife’s Toyota Sequoia. It fired right up after the install and I then took the old battery back to Steve the next morning. Very courteous and a nice group of people over there. Thanks Campanella’s, Steve and Brittany for helping me get through a stressful situation in having the product I needed and selling it it to me with courteous service.
Aaron crenshaw
Called today and the phone was answered by the sweetest voice...I needed to get my tire plugged and was shocked when I was told the service was "FREE" Yes "FREE" So I hopped in my car right away and rushed over. Handed over my keys and waited thinking there was some kind of gimmick....well I was wrong, 30 min later I'm walking out the door keys in hand with my money still in my pocket. Staff was totally professional and very knowledgeable...I think I just found my new repair shop as long as I live in this area!!
Stephanie Madole
Wonderful first time experience today!! Had some metal stuck in my tire slowly leaking air Tuesday night. When I called Wednesday morning, they were able to get me in right away and fixed the problem!
Angeline Triplett
The professionalism is outstanding when I walked in on my 8/31/21appointment. The diagnostics was overwhelming to me but they worked with me to satisfy payment.
9/1/21 work completed.
Andre Burke
Very good experience coming here, they fixed my tire and gave me a tour of the shop. Staff was very nice and I appreciate their hospitality. I will recommend Paul Campanella auto and tire shop to anyone that would like professional service and good work.
rob price
After calling the dealer and a few other places just to be stuck in voicemail jail I called Campenellas. Not only did they answer the phone they gave me solutions and options. I dropped the truck off within the hour and was greeted by Paul himself. I depend on my truck to make a living and I got the impression they understood that. Im also a small business owner and appreciate the WOW factor. I was Wowed!! Thanks guys you’ve earned our business
Kevin Ficklin
Big Shout Out to Steve & The Gang!
I called in on short notice regarding service for a tire problem.
They quickly accommodated me, diagnosed and corrected the problem which was minor ...at no charge! Consider me a new customer now.
Kevin F.
Jean McQueen
A special thanks to Matt for taking good care of my vehicle. The customer service that he provided was top notch! I called for service in the afternoon and was told to come in after work. I was in and out in no time! I love the new location and the new shop!
John McKay
Great service! I had new tires installed. Quick and professional!
pat saufley
Appreciated the pick up and drop off service during this crazy time. Hubby’s work car needed a repair and it was accomplished professionally and at a fair price with little effort on my part. Thanks to the entire Campanella team!
Risa Simpson
I came in with a hole in my tire had school In 3 hours they took it right away n had it done within 30-35 min it was amazing!!
Elyse Bryan
This place is great. I was home visiting and had last minute car troubles. No other place I called would even look at it to tell me if it was safe to drive, except here. They said to come right over, they took me right away, everyone was personable, nice and welcoming. The owner took time to talk with us and was very helpful. Great shop with friendly staff. If you live in the area I highly recommend it!
Nikki Chavis
Very nice service. Came to pick me up, then drop off my car. After it was finished they called let me know what was going on with the car picked me up and it was was done deal. Very professional and awesome 🙂. …
Daniel Jervey
Car runs excellent. Feels good!
Mikhail Slavin
Thank you much gentlemen!!! I pulled in to get a screw out of the tire. Service was timely and great. In a matter of less than 15 minutes I was back on the road.
Thank you again for an outstanding service!!!
Dave Loughery
We took a prospective used car purchase to Campanella's for an evaluation. They reviewed all of the major system's in the car at no cost. This is a great service. I would recommend Campanella's to anyone considering the purchase of a used car, as well as their routine maintenance.
Christina Sypher
I drove to work on a flat tire so I was relieved when Canpenella’s changed the tire that day and had it ready by the time I finished work.
Stan Merriman
Car wouldn't start after a few days out of town, in my condo garage. Called Campanella for help. Who shows up? Paul, the owner no less. Proudly driving his own newly bought Toyota. So, into the garage, jump cables and presto, diagnosis; dead battery due to leaving dome light on.
Drove to the Tire center and Paul insisted they not charge for the service call; I insisted they do and ordered lube, oil and a new battery. Great team, fabulous owner and leader. American service at its best. Thanks for the rescue.
Annalyn Wood
There are a few things I have to say about Paul Campanella's. First of all, I brought my car in because I tried rolling up my window, and the window itself shattered into a million peices. I have had problems with my window in the past, but my dad or my boyfriend has always put the window back in place when it had fallen from it's axis. However, I didn't think getting it looked at in the shop would cost a pretty penny, boy was I wrong. So I brought it into Paul Campanella's shop with a window that I bought from the junkyard, although they are very personable and nice, they will rob you blind. They took my car apart that day (something my dad and boyfriend had done in 15 minutes) and said that charge alone would be $200.... TWO HUNDRED DOLLARS. I could have done that MYSELF! Then they said that the part would be another 200!! I asked my boyfriend to look the part up online, and the most expensive, top of the line, was 200 on sale for 80, BRAND NEW. I depend on my car so I just asked them if they could check with the junkyard to see if they had that part, they ended up charging me 80 for a USED JUNK YARD PART. I later found out the junk yard part only cost them $20. My grand total: $350, and it wasn't even the motor in the window. I will NOT be using this place again. I would be nice too if I was profiting $330 for 20 minutes of work.
Madlee F.
I am forever grateful to the kind stranger who recommended Campanella's. Car issues disrupt everything, but their blend of warmth and expertise saved the day. There is nothing like being treated with fairness and respect. Customer for life.
nick scarborough
Amazing experience, 10/10 customer service. Was told the inspection would take an hour and a half, the waiting room was filled. Paul came out 50 minutes later and didn’t charge me a dime for the inspection. Highly recommend
William Harden
Outstanding experience with the friendly/helpful staff. We just moved back to the area and I had a flat tire. Team Campanella had me in the shop, fixed, and on my way in no time. Great to see that the excellent service we experienced 25 years ago has not changed.
Katie Aaron
The folks at Paul Campenella’s took care of me before, during, and after my oil change! Their pick up/drop off service was a life saver and their attention to detail and costumer care is top notch! Thank you!!
Daimon Jones
They are true to their prices. The atmosphere the service and employees were great. My AC is back kicking it, car runs great. I’m 1 happy customer 👍🏽 …
Gordon Starr
Recently moved to Wilmington and had my check engine light come on. Browsed Google for some good local places and am very happy to say that this place lives up to the hype! Very friendly service, great staff, and excellent work done. Highly recommend.
L.Scott Brannan
Paul and the entire team are very easy to work with. They know their business and are very fair with their customers. I always receive excellent service! Thanks to the whole team.
Pete Slease
Paul & his team have been providing our family with excellent service for more years than I can count. From simple oil changes to guidance on body damage repair to replacing sets of tires, Paul and his team are the best.
Stewart Jackson
I've used Campenella for years as my go to auto service center. This instance was to have them inspect a new car I had purchased to insure it was in top shape.
Lelia Pierce
The PC team are the best!! They are thorough, friendly and knowledgeable. I've always received consistent and excellent service.
Dan Leipold
They pulled a machine screw out of my tire and plugged it. They did a great job very quickly and professionally. I will definitely be coming back to them in the future.
Kery Lawson
My experience was great! Everything was clean and safe, and they ordered me a Lyft to and from home, at no cost to me. Good and quick service, and the price was very reasonable! Thank you!
Amy Fellenbaum
Very pleased with the company after an emergency car repair was needed and we were 100 miles from home. Quick and professional service!
Scott Foster
Great service!! They caught two things the Honda dealership had missed. Fast and courteous. Will definitely use again. Highly recommended.
Mare Liles
I have used Paul Campanella's Auto and tire service for 20 years. Always amazing first rate service! It the best feeling knowing you can trust them!
Will Mcneal
Hey everybody, I am from Pontiac Michigan. For those who's never been to Paul shop he is a stand-up repair shop owner that I continue to support. Please don't hesitate to stop by his family own repair shop. Paul Keep up the good work and quality workmanship.
Vinh Nguyen
Brought in my 04 fx35 to get on the road force balancer because i was getting a shake between 65 -75 after installing 25mm wheel spacers. I could of taken them off but i think matthew knew thats what i wanted n went above n beyond to do what he could to resolve the problem. The shake is more like a vibration now which is allooot better than before. Will definitely recommend to others.
Andy & Trish Marinelli
This shop is the best. Thorough, fast, courteous - and VERY scrupulous about costs.
Franky Legion
Got these new sharp whitewalls! Great price, good work, and quick. I will definitely be going back
Jenni Leigh
Gave a call to schedule a service, didn't know they're closed on the weekends! But I've been here before and they are wonderful! A little pricey but you're paying for great service and an even better experience with the staff. Felt like family welcoming me into their shop.
zman 215
The service was very professional I have a 2018 Dodge Charger they install coil packs fast and professional the best shop in Delaware
Samantha Elliott
Super nice, gets your car in fast. Has transportation for you to pick you up and drop you off. Calls to thank you for bringing your car in. Best place I've ever taken my car
Joe Kersch
Everyone I interacted with at this shop was nice, and they did a great job fixing my car at a reasonable price. I will definitely be back the next time I need any work done on my car!
kenneth stewart
Very good diagnostic listing of various car related items - green/yellow indicators are most helpful
Excellent discussion of 2 recommended maintenance ( battery & filter ) areas
Very trustworthy business
Brian Darby
Great honest service. Paul restored my 1963 Studebaker Avanti back to life. Likes challenges and can do any type of car
Carl Gartner
Always feel that my older vehicle is well served by Campanella’s. Have delayed new vehicle purchase because my old one continues to work so well!
Ed Preisendanz
Been coming here for many years. They are THE best auto repair shop in the region. Top notch service. Fair pricing. And they guarantee their work.
Joey Davidson
Great service, always. This is our go to place. The only mistakes they've made, they've rectified on the spot. A good mechanic is hard to fine....these guys are great.
Platinum Legend
I was really impressed with the appearance of the site, and the courteous and friendly service, just hoping I'm just as happy with the fee and service, but I honestly believe I will be equally impressed with that as well, so glad, the Lord lead me to that website😁 …
kamyar A
Professional and courteous quality service. They did not even charge me for fixing a flat tire.
Barry Benjamin
Professional, courteous shop. Definitely will be back with my other cars and recommend them for all automotive needs.
Jaime Margalotti
Always a fair price for good service.
praneet tata
Needed to get my tire plugged since it was punctured. I drove in without an appointment and they seemed to have availability so they fixed right away for free! Great service
Evan Douglass
I had an excellent experience at Paul Campanella's! The staff is professional and courtious, and my car was picked up within 24 hours.
Celia Payen
Well they have been taking care of my car for over a year, they are very nice and knowledgeable. I like the fact that they can drive you and pick you up from work. And I laugh every morning looking at the joke board they have on the side of the road.
Cindy Cohen
Nicest folks in the business. And I know I can trust them to ensure my car is in the best shape it can be. (And that's saying something given it is 9 years old!)
Susan Miller
It’s nice to have an auto shop I can trust. Everyone is friendly, the work is well done, they don’t try to up sale you, and they are honest. Thank you!
Lauren D
Couldn't be more satisfied with my recent experience. The staff was friendly and knowledgable. I felt like the concerns I had with my vehicle were taken seriously. Highly recommend!
George McClelland
They truly do have customer service down. This was absolutely the best experience I have ever had. They have become my family repair shop. Everyone is wonderful there.
Camille Williams
The staff was friendly and professional. Fair pricing. I will return again...hopefully no time soon. But you know how predictable cars are..lol
L Conti
Didn't have an appointmen. Patched my tire in timely fashion and for free.
Thanks!
Laura Mattison
A great place. The workers are friendly, reliable and give honest advice. Paul’s is the nicest auto shop I’ve ever been to.
Ed Weirauch
Reliable, trustworthy, professional and friendly. There's no reason to go to a national chain when you can take your car to Paul Campanella and his crew.
Sharon James
My experience at Paul Campanella's was very good very friendly staff. Explained everything that I needed for my car. Will visit again. 👍👍👍 …
Beverly Evans
I woke up to a flat tire and once I got the tire inflated, I headed to Paul Campanella’s since I had gone to them previously. They are always very professional and helpful.
JCL in DE
Diagnosed and repaired a pesky water leak after several other shops failed to do so. Very happy new customer.
Andrew Aerenson
I have been a regular customer for years because their service is spectacular. Friendly, efficient and totally customer focused. I wish every business treated me with the same sense of honesty and fairness.
Rose Gold Media Group
Wow, I am so amazed by the prompt service I received today! They are super professional. A hidden Gem in North Wilmington. I would recommend to anyone that needs great service and customer service.
alex gerow
Pulled in with a nail in my tire. I was back on the road in 10 minutes. I’ll use them for all my services moving forward.
bobby shinod
All around five star experience. Thanks!
Michael Grossi
Outstanding Auto services , and average costs . Clean facility with nice waiting area . Personnel are all Friendly. Recomend to make appointment .
yue zou
The best service ever! Especially the administrator is super friendly and responsive!
Joe King
Excellent service. Fast, professional, quality work. I would recommend Paul Campanella’s to anyone. Thanks for getting me back on the road safely and quickly!
Robert Tucker
Excellent service and courteous staff. Free customer drop-off and pickup. Competitively priced goods and services. You seriously can't find a better repair shop in the Wilmington area!!!!
Ruth Whitaker Gilbert
The new location is great / I hope no one forgets to find them after the move. I left my dealership for Paul Campanella’s because I wanted to be treated like a customer and not a number.
Michael O'Laughlin
Paul Campanella and his team provide amazing personal service, attention to detail in a friendly environment that offers value to me. I highly recommend his services.
Nancy Kelley
I felt completely at ease here. The professionalism, kindness, and most of all, honesty that was apparent made eased all of my concerns. I will definitely return here for all of my car's needs.
Caitlin Zadek
Wow! From the kind, accomodating customer service to the clean well kept facilities to the fast turnaround time.. I was SO impressed with these guys.
John Remmler
Fast, friendly, and complete service for your car. This is what auto-service centers should be. I won't take my cars anywhere else.
Raynard Shellow
Friendly customer service. It's sorely lacking at Other places. need to have posted at the front counter and quiz the workers before each shift at all places that deal with the public.you don't have to remind this place as you are greeted at the door and not ignored
Robert Devaney
Highly recommended. This was my first trip here, but I will definitely be back. Extremely friendly and helpful staff and fair prices.
Paul Blessing
Honest. Better then jiffy lube and pep boys, both squeezing every last penny out of you for repairs that don't need to be fixed. Quick too.
Christine DuHadaway
Service & shuttle service were great. Friendly safe reliable feeling.
I will be back.
Janet Hall
Excellent customer service! Bob the driver is very nice.
Connie Keating
Excellent service and Brad was extremely helpful and courteous! He made our first visit very comfortable.
Jeffrey Turi
The firm is good at diagnosing problems and being honest about the issues. You can TRUST them to put your interests first.
Leon Rose
Reliable and honest, and always told me the truth on what they can’t and cannot do. They always gave me pictures of the work they did changing everything.
Tony Slater
I'm extremely happy with their services. Very professional, with great customer service. I would absolutely recommend.
Morgan Miller
The people here are very kind and helpful definitely would recommend
Christian Orellana
Great, fast service. Super professional and friendly staff, Brad was courteous and efficient. The wait area is clean and comfortable.
Joe Coughlin
These guys continue to wow me with their customer Service. They are courteous, and have gone out of their way to make sure their employees and you stay safe during the pandemic.
Rik Raphael
Easy drop off. Fast service and notification the vehicle was ready.
Philip Ranaudo
Always go here! Owner came out and greeted me, told me what was going on, patched both of my tires for free!
Maryann Byrne
"And what an experience it was ............
An "old" Mazda 3 went in for service. A "young" Mazda 3 returned home. Final comment from me hopefully will be "it drives as well as it looks". Thank you guys!
Kathy Buckalew
Friendly, efficient, loved the digital printout of the tuneup they did, and what it all meant.
Margaret Holmes
Very nice waiting area .And the receptionist was very pleasant.And I didn't have to wait long.And thank you very much.The AAA driver sent me their
Jen DeLuca
Campanella's has been so professional courteous and honest. Keenly aware of safety and professionalism.
C S
Campanella's...They go the extra mile. Convenient, professional, personable and accommodating. I also like the info TV and the coffee. :-)
Billy Cauley
Good, friendly, and fair service. I've been here in a few occasions since I've moved to the area. Always good.
Christina Gavrilles
Had such a good experience here, everyone was kind, helpful and practicing corona safety. Would recommend to anyone!!
D
Immaculate customer and repair areas, excellent customer service, great location, courtesy shuttle
Cathy Lang
I always feel confident that my car is well serviced when I go to Campanellla’s.
Cindy Chiappisi
Very friendly and professional staff. Reasonable prices. Facility is clean.
Brian Barbehenn
Thanks again for Awesome Service!
Steve and staff were very helpful in getting me back on the road and back to work.
Sam Wetherell
Have used Paul Campenella’s for many years. Honest, competent service plus really nice people.
Antonio Frederick
Knowledgeable staff and friendly service.Not the cheapest place but the difference is worth the price. Reliable service with warranties and care.
Shawn Mcdonald
Excellent job on the work you guys did my car 🚗 rolls very Excellent and stops Excellent job well done …
P Collins
Always top notch, friendly service. Never feel like they are giving me the ‘hard sell’ to make a purchase I don’t need
Paul Pinson
These folks are pleasant, careful, thorough and impeccably honest. Have been wonderful to do business with.
Christy DeMaio Ziegler
I love the pictures of my car being inspected and the exceptional customer service from the staff.
Liza Hashim
Great communication from beginning to end. Felt like my car was in good hands.
Simon Tadlock
Can’t say enough good stuff about these folks above and beyond truly. Great mechanics and great neighbors
JIM SANTANG
Always great, friendly service from Matt and the crew !!!
Tre Sullivan
By far the best place I have ever gotten my car serviced
Mark Fields
Fast, courteous service. Overall inspection included in service. Great experience.
Michael Barniak
As always great service. A valued partner in vehicle maintenance.
Tim Witman
Fast friendly service. Great communication and good prices!
Bruce Chamberlin
Thank you so much for plugging the hole in my tire. You earned a new customer!
Kyle smith
Amazing service! Best mechanics around!
Mere “Mere”
Always friendly, service area and restroom is clean and stocked... performed services greatly
D P
Really good people.
Dan Czerny
These guys are great!
Addie Banning
I am very happy with their service and would highly recommend them. They are very professional and efficient.
Qi
Awesome waiting room, outstanding reception, above and beyond service, the best you can find! Will be back!
Janet Festa
Very kind and helpful with car related but not service related matters.
JD FreshOne
Quality service excellent staff everything was done step by step and on time.
Charles Snowden
Outstanding service on items missed by the dealership
Pete McBride
Fair and talented group of mechanics. No hesitation referring friends and families here.
Laura B
Super helpful staff. Hands-on and available owner. Great service provided!
Sabree Fontaine
Excellent shop take your car there they will take care of you
Cher Goodchild
I'm always treated like family! And a shuttle service makes all the difference.
Coleen Lento
They always fix it in a day, and their prices are very reasonable.
Gagik Shahbazyan
Really thankful for the customer service for taking care of everything quick and professionally. Really recommend this place, really good people.
Harry Harris
These guys are the best!!!!!
karly15kutie
Tariq was very professional & helpful :) great customer service
Tristan Upadhyay
Great customer service! Pat is a great ambassador of the company and excellent service!
Janet Chandler
Campanella’s provides excellent service for my vehicle.
Robert Mancini
called to confirm additional repairs, quick service, reasonable cost
Margaret Rosenbaum
just received excellent service / would not go any where else. Highly recommend
Brandon Paris
I come here for evaluation and basic work. The have the best costumer service ever, but have the reputatuon for being overpriced
Matthew Bender
First-class experience. I’m a delighted customer.
Susan Bryson
Very helpful and efficient
Katie Gregor
Love these guys. Professional, punctual, and have your best interest in mind.
Matthew Smyth
Great service and fair prices. What more can you ask for.
Alexander Garnick
Amazing service. Free tire repairs(depending)
Veronica Perez Mendez
Excellent
James Gray
Professional and great service as usual. They never disappoint.
Josh Hutchinson
The service was excellent! Friendly staff, great overall experience.
Victor Henderson
Been there a few times awesome work group.
Ty Jackson
Definitely my forever go to shop!
Camille Mahoney
Always great, high quality service & very professional.
Pammy M
Super nice staff! A little pricey for my budget...
Brian LaPerle
The owners of this place have their stuff together. Highly recommended!
Jon Thompson
Awesome service.
Matt Hannah
Excellent service excellent people at the desk
Tiffany Cannon
Excellent service, awesome staff! Prices are good
Phil Weinberg
Very nice people. Very happy with their service.
Louise Lanahan
Wonderful to deal with. Excellent service.
James Sherrill
Service is excellent. Knowledgeable and professional staff.
David Pusey
Always helpful, perfect communication and they are so fast!
Vivian Medinilla
Great service!
Scott Ekey
Great job. Honest dealing shop.
Shayne Farley
👍 …
Amanda McWilliams
Compassion and knowledge! Thanks to the team for all your help!
Napoleon Spiratos
Great service. Professional
Kev Bo
Always great, friendly and professional service!
Cheri Minix
Very friendly
Brian Walters
Always a great experience.
K
Service is just right questions ans and employees polite.ww
Betsy Nieves
Excellent service, friendly and professional staff.
Brian Drysdale
Service is always with a smile and they're always going above and beyond
Chris Tigani
Very professional from the top down.
Treez Beez
The service was excellent 👌 …
pcarlsen
All good but seemed pricey
Keith Beauford
Personable,Friendly,Engaging. Thank You, Steve.
Sally French
Great guys to work with.
Karen Fontaine
Clean place to get my car serviced.
Andrew Quartarone
Great place great people thanks guys
Annette Brown
Very prompt and courteous
Patrica Nichols
Absolutely stellar service/customer service.
Paul Kiqw
Great place good service very very friendly
Raymond Wing
Nice
Rita Cohen
Reliable shuttle service.
Jarvis me
Good staff. Little expensive
Mark Newman
Great, consistent service
gordonandelaine lee
Good services
Donna Friedman
Fantastic service with a smile 😊 …
Patricia Tucker
Very professional
John Low
Friendly & Trustworthy
Jessica Harding
Fix it fast
Mario D'Orazio
Professional and fair
John Grace
Good people
Deborah S.
Superior!!
Kimberly Arlinghaus
Loved, loved, loved this great group of guys! Courteous, welcoming, honest, customer-focused, experienced and highly skilled mechanics. Took me to work after dropping off, offered a loaner vehicle, explained concerns, helped me make decisions about what I had to fix and what could wait. So happy to have found a mechanic I can trust!
Eileen Moyer
Great service! Super easy to work with. Prices seemed fair.
Laura Eswein
Valerie Walker
Herman Feliciano
Lis
Seth Bulich
Glennon Travis
Kent von Schilling